Simple Connect Relay USER GUIDE v2 Contents Contents About the Simple Connect Relay Getting Started Wearing the Relay Wear the Relay around your neck Turning On the Relay Turning Off the Relay Auto Mode versus Manual Mode Charging the Battery Changing the Volume Reset to Default Levels and Settings Check the Battery Status of the Relay 2 en 2 4 5 6 6 7 7 8 9 10 11 12 Pair a Bluetooth device with the Relay Turning on Bluetooth on the Relay Pairing a Bluetooth device Using the Relay with your Cell Phone Answering a call Making a call Ending a call Switch to an incoming call Listen to Music FCC Compliance en 13 13 13 14 14 14 14 15 16 17 3 About the Simple Connect Relay The Simple Connect Relay is a wireless communications device that you can use with compatible hearing aids. Using the Relay, you can:
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Send audio to your hearing aids so that you can do things such as listen to music or make phone calls. Control the volume and program settings on your hearing aids.
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Now that youve purchased the Relay, your hearing healthcare professional will synchronize the device with your specific hearing aids and your custom program settings. Its advised that you do not modify the settings once this is done. 4 en Getting Started en 5 Wearing the Relay Wear the Relay around your neck 1. Plug one end of the provided neck loop into the top of the Relay (Do not plug the Audio Input Cable into the neck loop ports.) Either place around neck and then attach the other end to the Relay, or attach it first and then slip it over your head to wear. 2. NOTE: Using the Relay with the neck loop attached at both ends is necessary for streaming functionality, and proper functionality of the unit. Whether the neck loop is attached or not, the remote control volume of your hearing aids is fully functioning. 6 en Turning On the Relay Press the Power button for 2 seconds to power on. Each time that you turn on the Relay, It will reconnect to the last Bluetooth device that it was connected to, if that device is in range.
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Turning Off the Relay
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Press and hold the Power button for approximately 2 seconds will power the Relay off. en 7 Auto Mode versus Manual Mode
(Auto mode) When you turn on the Relay for the first time, it will put the unit in Auto mode. When you play music from your phone or other connected device, the Relay will automatically send the music to your hearing aids.
(Manual mode) When you play music from your phone or other connected device, the Relay will require you to press the Play button on the Relay before the music will play through your hearing aids. To toggle between Auto and Manual mode - Press the Play/Pause button on the Relay and the Power button at the same time on startup. Tip: Auto mode is the preferred mode for most cases for its ease of use. 8 en Charging the Battery On a full charge, the unit should last appx 8 hours of streaming music/phone call. It should get at least 50 hours in Volume Remote Only mode. To recharge the battery;
1. 2. Insert the power adaptor cable into the micro USB port on the bottom of the Relay. You can also charge your device using a micro USB cable that you connect to a computer. Note: You can continue to use the Relay while it is charging. en 9 Changing the Volume When you change the volume for your hearing aids, you change it for all incoming audio, including phone calls and music. 1. Press the + button to turn up the volume or the - button to turn down the volume. Tip: Making volume changes with the switches on your hearing aids is not allowed while listening to music or on a phone call. Use the Relay to control your hearing aid volume at these times. 10 en Reset to Default Levels and Settings If the hearing aids become out of sync, then the following procedure will reset them to the Default levels and re-sync. 1. Press and hold the Volume Up (+) and Volume Down (-) 2. buttons for 2 seconds. This will sync the right and left hearing aids, and reset the volume level to mid level and program 1. en 11 Check the Battery Status of the Relay The battery icon appears in a specific color, depending on how much charge is remaining. Color Green Amber Red
% Charge remaining 40% or more 10-40%
less than 10%
12 en Pair a Bluetooth device with the Relay Before you can use the Relay with other Bluetooth enabled devices, such as your cell phone, you must turn on Bluetooth and then pair the two devices. Turning On Bluetooth on the Relay 1. Press and hold the PHONE button for 2 seconds. 2. PHONE will flash BLUE indicating the Relay is in Pairing Mode. Pairing a Bluetooth device After the Relay is in Bluetooth pairing mode, please follow your device manufacturers instructions to complete the pairing of your Bluetooth device. en 13 Using the Relay with your cell phone Answer a call
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To accept a call, press the PHONE button. To make a call, use your cell phone to start the call. Make a call
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After you start the call, you can use the Relay to control audio during your phone call. End a call
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You can also end the call directly from your cell phone. To end a call, press the PHONE button. 14 en Using the Relay with your cell phone Switch to an incoming call If your cell phone supports call waiting, you can switch to an incoming call while you are already on the phone. When you switch to an incoming call, you place your existing call on hold. 1. Refer to your phones user manual for how to use call waiting. en 15 Listen to music You can listen to music using a connected Bluetooth device or from a music player that you plug into the Relay.
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To listen to music using a paired Bluetooth device, start the music on that device. To listen to music through a media player, insert the stereo audio cable in the input jack on the bottom of the Relay.
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Tip: To preserve battery life, unplug the stereo audio cable when you are not listening to music. 16 en The Relay is certified to the following standards:
FCC ID: VEP-SQC7B00 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to the equipment not expressly approved by the manufacturer may void the FCCs authorization to operate the equipment NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Bluetooth QDID: 56386 Declaration ID: D022347 The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Hearing Lab Technology LLC is under license. Other trademarks and trade names are those of their respective owners. en 17 18 en