KarlNet Inc. 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet Networking your Wireless World KarlNet Customer Premise Equipment
(CPE) Outdoor Family of Products Setup and Installation Manual (Rev. B) Small-Office Subscriber Units
(Model Number SSU-0124BR-SGxxxx) Corporate Subscriber Units
(Model Numbers CSU-0124BR-SGxxxx) 2003 KarlNet, Inc. All rights reserved. Printed in the U.S.A 1 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet TABLE OF CONTENTS TABLE OF CONTENTS.................................................................................................... 2 FCC NOTICE ..................................................................................................................... 3 WARRANTY ..................................................................................................................... 4 PRODUCT DESCRIPTION............................................................................................... 5 PACKING LIST ................................................................................................................. 6 THEORY OF OPERATIONS ............................................................................................ 7 FEATURES ........................................................................................................................ 8 INSTALLATION ............................................................................................................... 9 Mount the Unit................................................................................................................ 9 General Mounting Considerations .............................................................................. 9 Power up the Unit ........................................................................................................... 9 Configure the Unit ........................................................................................................ 11 Align and Test the Unit................................................................................................. 11 Before Running the Link Test................................................................................... 11 Running the Link Test .............................................................................................. 16 CONTACT........................................................................................................................ 21 2 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet FCC Declaration of Conformity Responsible party:
KarlNet, Inc. 525 Metro Place N., Suite 100 Dublin, OH 43017
(614) 822 5275 Fax: (614) 822 - 2400 We, KarlNet, Inc. declare that the wireless networking equipment described herein :
(1) Compleis with FCC radiation exposure limits set forth for an uncontrolled environment when installed as directed.
(2) Meets Class B emission requirements and complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. FCC Notice This equipment should be professionally installed, and the installer is responsible for ensuring that the system is used exclusively for fixed, point-to-point or fixed point-to-
multipoint operations. The equipment should be installed and operated as fix-mounted antennas such that the main lobe(s) of these antennas are located a minimum of 2 meters between the antenna and all persons during normal operation. Users and installers must adhere to the antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance set forth under Part 15 of the FCC regulations. Failure to do so, or changing/modifying the unit may void the users authority to operate the equipment. 2004 KarlNet, Inc. All Rights Reserved. No part of parts of this document may be reproduced, translated, stored in any electronic retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopied, recorded or otherwise, without the prior written permission of KarlNet, Inc. 3 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet WARRANTY KarlNet, Inc. warrants that your device is free of defects in material and workmanship for a period of one year after initial purchase. KarlNet will, in this period of time, repair or replace, any KarlNet product returned to the factory, freight prepaid. The KarlNet warranty covers repairs or replacement (at KarlNets option) of the product only. KarlNet is not responsible for the cost of removal, reinstallation, or shipping to the place of repair. KarlNet does not extend or modify its warranty period as a result of repair or replacement. KarlNet reserves the right to void a warranty and/or make reasonable charges for repair of a unit if the warranty seal is broken or the unit displays evidence of misuse, abuse, or tampering. KarlNet is not responsible for damage to any other equipment or property, or any other consequential or incidental damages of any kind, whether based on contract, negligence, or strict liability. Maximum liability shall not in any case exceed the purchase price of the unit. Warranties give you (the buyer) specific legal rights. You may also have other rights that vary from state to state. This warranty is only extended to purchases made in the United States of America or its possessions. SPECIAL WARRANTY NOTICE The system warranty is null and void if any of the following occurs:
1. The product enclosure is opened. 2. The system connections are not properly waterproofed. 3. The device is installed improperly or with incorrect connectors. 4. The antenna or DC Power Injector are physically damaged. 5. The device is operated outside the recommended DC power specifications. 6. The device is damaged by extreme forces of nature, lightning, or Acts of God. 4 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet PRODUCT DESCRIPTION Thank you for purchasing KarlNets Customer Premise Equipment (CPE) Outdoor wireless networking devices. This guide explains how to install the hardware devices, and provides power and cabling guidelines. KarlNet offers two high-speed outdoor CPE networking systems that provide point-to-
multipoint and point-to-point connectivity to enterprise and service providers.
The TurboCell Small Office Subscriber Unit (SSU) is designed specifically for medium-to-large fixed wireless networks that demand higher performance because of high traffic. The SSU is used as a remote station that connects to a KarlNet WISP base station (WBS), and can be used in either a point-to-point or point-to-multipoint network. The SSU supports limited users, providing a low cost, easy to install solution that is ideal for residential or small office locations. This cost effective, FCC approved unit provides higher gain and better performance.
The TurboCell Corporate Subscriber Unit (CSU) is designed specifically for large fixed wireless networks that demand higher performance and security. The CSU comes complete with KarlNets firewall software, and supports an unlimited number of users. The CSU is used as a remote station that connects to a KarlNet WISP base station (WBS), and can be used in either a point-to-point or point-to-
multipoint network. The CSU supports an unlimited number of users and provides a low cost, easy to install unit designed for businesses or other large networks. Featuring KarlNets powerful circuit boards, radios, and systems, and KarlNets award-
winning industry standard TurboCell software, the SSU and CSU offer the best value in the outdoor wireless industry. 5 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet PACKING LIST Your package contains the following items:
A KarlNet Customer Premise Equipment (CPE) Outdoor wireless hardware unit
(either SSU or CSU) and associated mounting bracket
A Power over Ethernet (PoE) Injector
A DC power supply
An Ethernet coupler
A Getting Started CD that contains the KarlNet Configurator, online help for the Configurator, and various documents. Note: You will need to provide (and possibly customize) an Ethernet extension cable
(CAT5E or better). 6 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet THEORY OF OPERATIONS KarlNets CPE Outdoor wireless devices are used as remote stations that connect to a base station or repeater, and are used in both point-to-point and point-to-multipoint networks. They provide low cost, easy to install solutions for small office or large business locations. The following diagram illustrates how KarlNets CPE outdoor devices are used within the wireless network. 7 FEATURES Software Features 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet Small Office Subscriber Unit
(SSU) Limited
No
Optional
-40C to 85C/-40F to 185F temperature range, with non-
condensing humidity. 95%
Users Supported SNMP Support NAT and DHCP Password-based Security WEP+ Support Optional Software Encryption Adaptive Dynamic Polling
Bandwidth Control/Data Rate Throttling Superpacket Aggregation Solution for Hidden Node Problem Routing Simple Firewall Full Firewall Hardware/Environmental Features Operating Temperatures
Humidity FCC Class B FCC Part 15 Certified
Corporate Subscriber Unit (CSU) Unlimited
Only products with suffix E
-40C to 85C/-40F to 185F temperature range, with non-
condensing humidity. 95%
Coverage Range Up to 6 Miles Up to 6 Miles Continuous Signal Quality Monitoring
8 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet INSTALLATION Follow the steps below to install your KarlNet CPE Outdoor wireless device:
1. Mount the unit. 2. Power up the unit. 3. Configure the unit. 4. Align and test the unit. Each step is described in more detail below. Mount the Unit Each SSU or CSU unit ships with a mounting bracket and associated hardware that can be used to mount the unit on a pole. The bracket should be used on poles that support standard U-mounts (2.5 in diameter). You can use other mounting brackets at your own discretion. General Mounting Considerations
Mount the SSU or CSU to a secured pole in the shade, with unobstructed line of sight to the Wireless Base Station (WBS).
Stainless steel hose-clamps, or any suitable equivalent, may be used to secure the unit to the mast.
Leave the unit mounting loose enough to allow for movement when performing the alignment/testing procedure. The unit should be tightened only after the alignment/testing procedure is completed. Power up the Unit Power for the SSU/CSU is provided either through a Teletronics PoE Injector (or another approved PoE injector) or through a Jameco 14/15V DC power wall-wart (or another approved DC power supply). The SSU/CSU ships with both a PoE injector and DC power supply. To power the unit:
9 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet 1. Run a straight Ethernet coupler and an Ethernet wire (not to exceed 200 feet) to an indoor wall outlet to the PoE injector and DC power supply (both included with your SSU or CSU unit). 2. Connect the Ethernet cable to the unit at location ODU (OutDoor Unit) on the 3. Connect a straight Ethernet cable from the NET location on the PoE injector to PoE injector. a hub or switch. Note: The Ethernet to Ethernet connection at the cable end should be water sealed or shielded from rain/snow. The following diagram illustrates the basic power configuration. KarlNet CPE Outdoor products operate with the included Power over Ethernet (PoE) injector. When planning an installation using PoE, it is important to consider the power requirements of the CPE Outdoor system and the length of the Ethernet cable that will carry the power. The table shown below specifies the injector specifications required to deliver power to the CPE Outdoor device over various lengths of Ethernet Cable. If the Ethernet cable length is less than or equal to:
0 200 ft (0 - 61 m) Then the PoE injector1 should be rated for at least:
14V 11W 1 Included in the SSU/CSU packaging. 10 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet 200 328 ft (61 100 m) Contact KarlNet Customer Support Contact KarlNet Customer Support Configure the Unit The KarlNet Kbridge Configurator handles configuration. Both the executable file needed to launch the Configurator (kbwin.exe) and the online help for the Configurator
(kbwin.chm) are included on the Getting Started disk that you received with your hardware device. Refer to the online help for instructions on how to configure your device. Align and Test the Unit The KarlBridge Configurators Wireless Link Test screen is used to diagnose the wireless link quality between a WISP Base Station (WBS) and your SSU or CSU unit. The Wireless Link Test displays the diagnostic counters that apply to the selected radio interface (Slot A or B) and a single remote station connected to this base station. To assess the overall wireless performance in the wireless area served by the base station you might need to run Remote Link Tests with multiple stations (one by one). Before Running the Link Test Your SSU or CSU must be associated with a Wireless Base Station (WBS) before running the Wireless Link Test. Therefore, before you proceed you must know the following information about the base station to which you will be linking:
SNMP Read/Write Password
Channel Frequency
Network ID
Network Name
WEP Key (if applicable)
System Access Password You must now make sure that this information is the same for both your remote unit (the SSU or CSU) and your WBS. Note: If you are already familiar with how to associate your remote unit and base station, skip to the Running the Link Test section. 11 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet To ensure that you have matching information:
1. Launch the Configurator (file kbwin.exe on your Getting Started CD). The IP Address for your SSU or CSU (and the IP addresses for any other devices in your network) appears in the Configurator window, as shown below. 2. Select the IP Address, click the right mouse button, and select Configure This Device. The Read/Write Password screen is displayed, as shown below. 12 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet 3. Enter your SNMP password, then click the OK button. The Configurator window is redisplayed, this time with the Setup tab highlighted, as shown below. 4. Click the Interface Setup button. The Interface Setup screen is displayed, as shown below:
13 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet 5. Click the Setup 2 button. The 802.11b Setup screen is displayed, as shown below:
6. Click the TurboCell Satellite Station radio button. 7. Click the Advanced Button. The 802.11b Advanced Setup screen is displayed, as shown below:
14 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet 8. In the Network ID field, select the Network ID that matches your WBS. Then click the OK button. The 802.11b Setup screen is redisplayed. 9. Click the Frequency button. The Frequency Setup screen is displayed, as shown below. 10. Select the Channel/Frequency to match your WBS from the dropdown list. Then click the OK button. The 802.11b Setup screen is redisplayed. 11. If your unit supports encryption (models with suffix E), then click the Security button. The 802.11 Security Setup screen is displayed, as shown below. 15 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet 12. The Static WEP Keys Only field is enabled by default. Enter a WEP Encryption key in one of the four fields on the right side of the screen, then select the corresponding Key field from the Encrypt Data Transmission Using dropdown list. For example, if you enter a key in field 1, then make sure that Key 1 is selected in the dropdown list. Then click the OK button. You have now completed the preliminary steps, and you are now ready to run the wireless link test. Click OK to close the Security window, click Cancel to close the 802.11b Setup screen, and then click OK to close the Interface Setup screen. You should now be back at the main Configurator window, ready to run the wireless link test. Running the Link Test To run a link test:
1. If you have not already done so, launch the Configurator (the file kbwin.exe on the enclosed Getting Started CD), and select Wireless Link Test from the Analyze Tab. The Enter IP Address screen is displayed, as shown below. 16 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet 2. Enter the Remote IP Address and Read/Write password for the wireless station you wish to test. The Select a Remote Link Partner screen is displayed, as shown below. 3. From the list of station names, select the remote station or client you wish to test. Select a station from the list, and then click on the Link Test button to perform a link test. Note: Clicking the Explore button refreshes the list of stations that can be selected. 4. Click the Link Test button to start the link test. Note: When you open this screen, the base station will need approximately 20 seconds to build the list of stations and forward this information to your Configurator station. Due to the dynamic characteristics of mobile wireless stations, the base station will rebuild the list of connected stations each time you 17 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet select a different station, or after clicking the Explore button. If this screen does not display any station, there might be no wireless station up and running in the vicinity of the selected base station. The Remote Link Test screen displays the results of your wireless link test, as shown below. 5. The Advice button enables you to investigate the outcome of the Remote Link Test assessment in more detail and provides you with troubleshooting hints to improve the quality of the link between the two remote nodes. The following table summarizes the possible results of clicking the Advice button, and what action is warranted based on the results:
Status Excellent Good Risk None None Action
You do not need to perform further diagnostics.
Run your radios Client Manager tool (for example, ORiNOCO Client Manager) and walk throughout the network environment. The indicators from the Site Monitor screens should enable you to see whether you could optimize the unit placement. 18 Marginal Communication is still possible, but this situation may affect the unit's performance. No Connection Communication is no longer possible. If the unit was in the process of transferring files, data may not have arrived at the intended destination, or it may have been corrupted. 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet
You may try to optimize antenna placement to see whether this will improve the Link Quality result.
View Link Test Details to verify. The unit may have to retransmit lost packets.
Verify the Signal Level indicator. A low Signal Level indicates the unit has moved away from the base station.
View Link Test Details to verify the Noise Level indicator. A high Noise Level indicates a source of interference in the signal path between the unit and the base station.
Select another unit to verify if the base station is functioning properly.
Try to optimize antenna placement to improve the Signal Level or move it away from the source of interference.
View Link Test Details to verify the Signal Level indicator. A low Signal Level indicates the unit has moved away from the base station.
View Link Test Details to verify the Noise Level indicator. A high Noise Level indicates a source of interference in the signal path between the unit and the base station.
Select another unit to verify if the base station is functioning properly. 19 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet
Try to optimize antenna placement to improve the Signal Level or move it away from the source of interference. If the indicator remains blank, click the Other button to return to the Select a Remote Link Partner screen. Click the Explore button to refresh the list of Link Test Partners. If the initial partner no longer appears, it may have been switched off, or have been moved outside the range of the selected Initiator Station.
Select another Link Test Partner to verify if the base station is functioning properly. 20 Quality Indicator is Black
None. The base station may be busy collecting diagnostic measurement results from the unit. 525 Metro Place North, Suite 100 Dublin, OH 43017 Office: 614-822-5275 Fax: 614-822-0024 www.KarlNet.com KarlNet CONTACT KarlNet, Inc. 525 Metro Place N., Suite 100 Dublin, OH 43017 Office: (614) 822 5275 x131 Fax: (614) 822 0024 Email: sales@KarlNet.com Web: http://www.KarlNet.com 21