PRODUCT GUIDE Base Station V4 Product Guide SMARTdiagnostics www.kcftech.com Base Station v4 Product Guide v.1.0 Last Edited: 3/19/2021 814.867.4097 (main office) info@kcftech.com 2021 KCF Technologies, Inc. All rights reserved. Page | 1 Base Station v4 Product Guide CONTENTS 1 PRODUCT OVERVIEW .................................................................................................................. 2 1.1 1.2 Introduction .................................................................................................................................. 3 How It Works ................................................................................................................................ 3 2 PRODUCT SPECIFICATIONS ........................................................................................................... 4 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 Base Station (SD-BASE-4) .............................................................................................................. 4 General Specifications ............................................................................................................... 4 Electrical Specifications ............................................................................................................. 4 Environmental Specifications .................................................................................................... 4 Software and Connectivity ........................................................................................................ 5 Part Numbers ............................................................................................................................ 6 Compatible Accessories ............................................................................................................ 6 Dimensions ................................................................................................................................ 7 3 INSTALLATION AND SETUP ........................................................................................................... 8 3.1 3.2 Installation Procedures ................................................................................................................. 8 Diagnostics .................................................................................................................................... 9 4 PRODUCT SUPPORT, WARRANTY, AND CERTIFICATION INFORMATION ......................... 10 4.1 4.2 4.3 KCF Contact Information ............................................................................................................. 10 Product Warranty and Return Policy .......................................................................................... 11 Certification Information ............................................................................................................ 14 Revision History Date 3/19/2021 Version A 8/24/2021 11/10/2021 12/6/2021 1/19/2022 2/14/2022 5/25/2022 11/28/2022 12/21/2022 1/19/2023 1 0B B C D E F G H J K Author M. Edwards R. Tosto E. Adams R. Tosto M. Gregory R. Tosto R. Tosto R. Tosto R. Tosto M. Gregory Details Document Published Updated spec data, part numbers, installation reqs Updated section 3.2 LED 4/5 details Updated section 3.2 LED details Updated regulatory statements. Added ICASA Type Approval Updated accessories, dimensional views, certification status Updated max power use; added PoE info; added mount dimensions and diagrams Updated port information Updated Industry Canada Statement Page | 2 Base Station v4 Product Guide 1 PRODUCT OVERVIEW 1.1 4BIntroduction The Base Station is the central relay device between the SMARTdiagnostics IoT sensor networks and the internet. The Base Station has DARTwireless communication capabilities to interface with SMARTdiagnostics sensors while also having a combination of Ethernet, WIFI and/or Cellular connectivity to the SMARTdiagnostics cloud application. 1.2 5BHow It Works The Base Station communicates with up to 100 wireless sensors at a time. It has two primary functions. First, it periodically pulls settings from the SMARTdiagnostics cloud application and ensures that the sensors connected to it are operating properly and Second, it receives measurement data from those sensors, buffers the data locally and forwards the data to the cloud. Additionally, the Base Station implements a 2.4GHz wireless mesh communication network between itself and its peers. This mesh provides the ability to communicate locally between Base Stations. This mesh creates multiple paths to the cloud such that not all Base Stations are required to be connected directly to the internet, but instead can forward their outbound traffic to a peer. The mesh also allows for running edge analytics algorithms. Mesh Page | 3 Base Station v4 Product Guide 2 1BPRODUCT SPECIFICATIONS 2.1 6BBase Station (SD-BASE-4) 2.1.1 General Specifications Weight: 10lbs [4.5kg]
Enclosure Material: Polycarbonate Alloy Dimensions:
11.6 W x 15.5 H x 4.75 D [in]
295 W x 394 H x 121 D [mm]
Mounting:
Certifications:
Free standing (w/ tether) Universal Mount SD-MNT Magnet Mount SD-MNT-MAG (temporary) UL, CE FCC CFR 47 Part 15 Subpart C Conforms to UL 62368-1 Cert. to CSA C22.2 No. 62368-1 Meets PTCRB and Verizon ODI Performance Requirements 2.1.2 8BElectrical Specifications Input Power:
Power Cable:
100 - 240VAC, 50/60 Hz, 20W max 802.3at PoE (eth1 port) 2m, 5m, 10m lengths, STOOW NEMA 5-15P or 6-15P Optional:
EU - CEE 7/7 UK - BS1363A Overvoltage Category II 2.1.3 9BEnvironmental Specifications Operating & Storage Temperature: -20C to 55C (-4F to 131 F) IP Rating:
IP66 (in progress) Hazardous Certification:
In progress Use Case:
For UL compliance, indoor use only Outdoor rating in progress Altitude: 2,000m Relative Humidity: 0%-100%
Page | 4 Base Station v4 Product Guide 2.1.4 10BSoftware and Connectivity Operating System: Linux Network and Communications:
Offline Data Caching During Network Outage:
Ethernet (IEEE 802.3) Mesh WI-FI (IEEE 802.11) Cellular LTE CAT12 Modem (call for specifics on supported Carriers) Stores up to 285,000 data samples Automatic retransmission of cache when communication is restored Example: 50 Vibration Sensors with one SD-BASE-4 Collection Frequency Days of Offline Storage 1 minute 10 minutes 1 hour 4 days 40 days 238 days Connectors: 2x Sealed ethernet (IP68, IP69) 1x Watertight 7/8-style AC power (IP68) Radio Approvals United States FCC Contains FCC IDs: Z5ISL1, N7NEM75, Z5IBMD345 Canada South Africa IC Contains ICs: 24664-SL1, 2417C-EM75, 24664-BMD345 TA-2021-3059 ICASA Port Information Destination c.kcftech.com Port Protocol Purpose 443 TCP (HTTPS) SMARTdiagnostics Sensor Data REST API Remote Support and Management connection.devicemanagement.kcftech.com 443 TCP
(OpenSSL/VPN) certificates.devicemanagement.kcftech.com 443 TCP (HTTPS) Certificate Renewal updates.devicemanagement.kcftech.com 443 TCP (HTTPS) containers.devicemanagement.kcftech.com 443 TCP (HTTPS) Firmware and Security Updates Edge Compute Container Deployment time.devicemanagement.kcftech.com
(Customer-specified DNS server IP) 123 UDP (NTPv4) Time Synchronization 4460 TCP (NTS-KE) Time Synchronization 53 53 TCP (DNS) DNS Resolution UDP (DNS) DNS Resolution Page | 5 Base Station v4 Product Guide 2.1.5 11BPart Numbers The following variants are available for the Base Station. Please use the complete part number for all components to ensure the correct product and configurations are shipped. SD-BASE-4-[cable length][location]-[country]
Power Cable Length Options 02 05 10 2-meter 5-meter 10-meter Examples:
Location Country Options R Ordinary Location US/CAN/MEX NA EU Europe UK United Kingdom BR Brazil SA South Africa Base Station v4 w/ 2-meter power cable, ordinary location, for USA:
SD-BASE-4-02R-NA Base Station v4 w/ 5-meter power cable, ordinary location, for EU:
SD-BASE-4-05R-EU 2.1.6 12BCompatible Accessories SD-MNT Universal Mount (allows mounting to poles, walls, vehicles, etc.) SD-MNT-MAG Universal Mount, Magnet Variant (temporary use only) Page | 6 2.1.7 13BDimensions Base Station v4 Product Guide Shown with SD-MNT in vertical and horizontal configurations Page | 7 Base Station v4 Product Guide 3 2BINSTALLATION AND SETUP 14BInstallation Procedures 3.1 To install the Base Station, simply connect the provided power cable to the Base Station and plug into an appropriate power source. When the Base Station uses cellular or DHCP Ethernet connectivity to the cloud, it will connect automatically to the cloud and begin operating normally. When connected to an Ethernet network requiring a static IP address or when connecting to WIFI additional configuration will be required. In these situations, work with the KCF Technical Product Center (TPC) to ensure proper configuration of the applicable network settings. This product shall be securely mounted via:
a) a Universal Mount (KCF Part Number SD-MNT) b) standing with antennas pointed up and retained with a safety strap through the handle and a fixed location to prevent drops (wire cable, safety wire, etc.) This product must be serviced and installed by instructed persons only. This product is intended for use in a restricted access area only. SD-MNT Details Shown Page | 8 Base Station v4 Product Guide 15BDiagnostics 3.2 The Base Station has indicators on the front to aid in diagnosis connectivity and operations. The operation of these indicators is detailed here:
LED1 indicates hardware status Blue, solid: Base Station is booting Blue, pulsing: Base Station is running normally Red, solid or blinking: Error LED2 indicates the state of data collection Green, solid: Booting/startup Blue, solid: Delivering data Blue, slow blinking: Delivering data, but also caching Blue, fast blinking: Unable to deliver data, caching Red, solid or blinking: Error LED3 indicates network connectivity Green, solid: Booting/startup Blue, solid: Can reach SmartDiagnostics Red, solid or blinking: Error LED4 indicates connectivity to Mesh Network Green, solid: Booting/startup Blue, solid: Mesh Network is up and can see other BSv4s Blue, blinking: Mesh Network is up but cannot see other BSv4s Red, solid or blinking: Error LED5 indicates environmental health of base station Green, solid: Booting/startup Blue, solid: Good Blue, pulsing: A health indicator is getting close to an extreme Red, solid: A health indicator is out of range Red, blinking: Error
-- LED1
-- LED2
-- LED3
-- LED4
-- LED5 Page | 9 Base Station v4 Product Guide 3BPRODUCT SUPPORT, WARRANTY, AND 4 CERTIFICATION INFORMATION 16BKCF Contact Information 4.1 If you need any assistance setting up and using your Base Station or SMARTdiagnostics system, please contact our team and well be happy to help!
KCF Technical Product Center: 814-867-4097 x2 Page | 10 Base Station v4 Product Guide 17BProduct Warranty and Return Policy 4.2 KCF Technologies, Inc. (Seller) warrants that (i) all products (except spare parts, replacement parts and spare kits) shall be free from material defects in workmanship for a period of one (1) year from the date shipped from Sellers distribution center; and (ii) all spare parts, replacement parts, and spare kits shall be free from material defects in workmanship for a period of ninety (90) days from the date of invoice issued by Seller or its authorized distributor. Seller warrants that it will implement commercially reasonable measures consistent with generally accepted practices to safeguard the software and Buyers data contained in it against accidental or unlawful loss, access, or disclosure; provided, however, that Buyer is responsible for properly configuring and using products and taking Buyers own steps to maintain appropriate security, privacy, and backup of your data. The foregoing limited warranties are void with respect to (i) any product which, in Sellers sole judgment, has been subjected to abuse, accident, alteration, modification, tampering, negligence, misuse, faulty installation, lack of reasonable care, repair, or service by anyone other than Seller that is in any way not contemplated in the documentation for such product; (ii) any product, of which the model or serial number has been altered, tampered with, defaced, or removed; (iii) operational adjustments not covered in the operating manual for such product; (iv) maintenance, calibration, or recalibration of any product by anyone other than Seller;
(v) damage occurring in shipment or due to acts of nature, failures due to power surges, or other force majeure causes beyond Sellers control; (vi) cosmetic damage;
(vii) any product or service provided or furnished by anyone other than Seller; (viii) any product that has been installed or used outside Sellers technical specifications as provided on the product datasheets and care and handling application notes; (ix) refurbished products and services; (x) the failure to install any required software or firmware update; and (xi) products that have been purchased through an inventory clearance or liquidation sale or other sale specifying that such product is being sold as is. The foregoing limited warranties are the only warranties made by Seller under this Agreement. Except as otherwise set forth explicitly herein, Seller does not make, and hereby disclaims, any representations or warranties, express, implied, or statutory, regarding (i) products and services (including hardware, software, and related services) and (ii) the acts or omissions of users of the products and services, including
(without limitation) implied warranties of merchantability, fitness for a particular purpose, title, non-infringement of third party rights, and any warranties arising by course of dealing or custom of trade. Seller makes no representation or warranty that any products or services are accurate, complete, appropriate, reliable, or timely. Page | 11 Base Station v4 Product Guide Seller also makes no representations or warranties that the products and services will meet Buyers requirements, or that Buyers access to and use of the products and services will be uninterrupted or error-free, free of viruses, malicious code, or other harmful components, or otherwise will be secure. By accepting delivery of any product, Buyer acknowledges and agrees that (i) the value and use of such product is unrelated to the value or cost of any real or personal property in connection with which such product may be used or any services related to such product which are furnished by any person; (ii) Seller makes no warranty that such product will avert, detect, or prevent occurrences or the consequences thereof which such products may have been designed to detect, avert, or prevent, or that such product may not be compromised, disabled, or circumvented; (iii) Seller has made no representations or warranties, express or implied, to Buyer or for Buyers benefit that contradict any of the foregoing; and (iv) false alarms and false readings from Sellers products may occur for any number of reasons, and Seller does not warrant against such false results. Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above exclusions may not apply to Buyer. Sellers sole obligation with respect to any product which is found to contain any material defect in workmanship within the applicable warranty period shall be, at Sellers sole discretion, either to repair or replace such product at no charge to the Buyer, or to refund the purchase price upon return of the defective product to Seller. The replacement product need not be new (i.e., it may be used or reconditioned) nor be of identical make, model or part, so long as Seller has reasonably determined that it is substantially equivalent or superior in all material respects to the product being replaced. Repaired or replacement products will be warranted for the remainder of the original applicable warranty period. All products (including any part thereof) replaced by Seller or for which the purchase price is refunded shall become the property of Seller upon replacement or refund. Unless otherwise designated in writing by Seller, Seller is the only party authorized to perform warranty service on Seller products and services. If a product is believed to be defective and is still in warranty, or if Seller has otherwise agreed to accept return of a product, Buyer shall (unless otherwise instructed in writing by Seller) (i) if the product is alleged to be defective, provide Seller with a written description in sufficient detail to allow Seller to confirm such defect; (ii) obtain a Return Merchandise Authorization (RMA) number from Seller;
(iii) if requested by Seller, provide written proof of purchase of the product (such as a copy of the dated purchase invoice for the product); (iv) after an RMA number is Page | 12 Base Station v4 Product Guide issued, package the product securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, with the RMA number prominently marked on the outside of the package; and (v) within fifteen (15) days of issuance of the RMA, ship the product at Buyers sole expense to Seller or its distribution center, as indicated by Seller. In addition:
1. If the product is being returned for maintenance, calibration, recalibration or repair, Buyer must not include any manuals or accessories in the shipping package. Seller will only replace the defective portion of the product and will not ship back any accessories. 2. Buyer is responsible for all shipping charges to Seller. No Cash on Delivery
(COD) is allowed. Products sent COD will either be rejected by Seller or become the property of Seller, at Sellers sole discretion. 3. Buyer shall fully insure any product for return to Seller, and Seller shall in no event be responsible for any shipment lost in transit. 4. Repaired or replaced products will be shipped to Buyer via UPS Ground or any common carrier selected by Seller, with shipping charges prepaid by Seller. Expedited shipping is available if shipping charges are prepaid by Buyer and only upon request. 5. Seller may reject or return any product that is not packaged and shipped in strict compliance with the foregoing requirements or for which an RMA number has not been obtained or is not visible from the outside of the package. The product owner agrees to pay Sellers reasonable handling and return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by Seller not to be defective or nonconforming. SELLERS LIABILITY FOR ALL CLAIMS, WHETHER BASED ON BREACH OF CONTRACT, NEGLIGENCE, PRODUCT LIABILITY, OR OTHERWISE, SHALL NOT EXCEED THE PRICE PAID BY BUYER FOR SUCH DEFECTIVE PRODUCT. IN NO EVENT WILL SELLER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
(INCLUDING, WITHOUT LIMITATION, LOSS OF USE, LOSS OF PROFIT, AND CLAIMS OF THIRD PARTIES), HOWEVER CAUSED, WHETHER BY THE NEGLIGENCE OF SELLER OR OTHERWISE. Page | 13 Base Station v4 Product Guide 4.3 FCC STATEMENT 18BCertification Information This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. Changes or modifications not expressly approved by KCF Technologies can void the users authority to operate the equipment. INDUSTRY CANADA STATEMENT This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:
1. Lappareil ne doit pas produire de brouillage;
2. Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. This equipment complies with the IC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. Page | 14