1 Contents 1. About Together 1.1 Service Type 1.2 Use Environment 1.3 After Sales Service 2. Installation 2.1 Installing Main Program 2.2 Main Program Reinstallation 3. Starting 3.1 Softphone 3.2 Starting 3.3 Environment Setting 4. Making Calls 4.1 PC-to-PC Call 4.2 PC-to-Phone Call 4.3 Phone-to-PC Call 4.4 Phone-to-Phone Call 5. Supplement 5.1 Chatting 5.2 Telephone Directory Management 5.3 Gateway Installation 3F, Kukdang B/D, 482-4, Kung-Dong, Yuseong-Gu, Daejeon, 305-335, Korea Tel. : +82 42 825 2535 http://www.mutaltech.com 2 1. About Together Together is an internet phone that allows telephone conversation using PCs connected to the internet. 1.1 Service Type Characteristics of Together Together is a PC-based internet phone, and makes services without any support of service provider. Most of the existing internet phone services make phone calls available with the support of internet phone service companies, and have the disadvantage that users have to pay registration fee and monthly usage fee or fixed monthly charge. Also, due to severe competition, some companies are withdrawing from the market, in which case, equipments like terminals that users purchased for high price in the beginning become useless and there is no guarantee that users can get repaid their registration fee. However, the initial purchase cost of Together is lower than other similar products. Once equipments are purchased, users need not expend additional costs. Also, since there are not many occasions users have to rely on the manufacturer, users can use the service without worrying about manufacturer's bankrupt. Because it is possible to dial local telephone number only in any place through the world, Together is very convenient, too. Functions and Advantages
- PC-to-PC conversation
- PC-to-Phone conversation
- Phone-to-PC conversation
- Phone-to-Phone conversation
- Chatting
- Free conversation between PCs.
- Very convenient and economical
- Once purchased, usable for lifetime
- Usage is independent of manufacturer
- No additional cost like registration fee or monthly charge Customer Classification Togethers customer basis composed of network(gateway not installed) and customers with phone network(gateway installed). two groups: customers without phone 3
- Customers without phone network: They are customers who have not installed gateway, and make calls for free and receive calls at PC.
- Customers with phone network: They are customers who have installed gateway. They can perform the functions of customers without phone network and acts as relay for calls made from normal phones and are charged for normal phone receipt fee. System Composition The system composition of Together is shown in the figure below. PC-to-PC PC-to-Phone Phone-to-PC Phone-to-Phone Conversation PC1 to/form PC2 Rate Free PC1 to Phone2 PC2 to Phone1 PSTN2 rate PSTN1 rate Phone1 to PC2 Phone2 to PC1 PSTN1 rate PSTN2 rate Phone1 to/from Phone2 PSTN1 rate and PSTN2 rate Model Service types of Together for each model are shown in the table below. Model Service Types Standard
- PC-to-PC Call
- PC-to-Phone Call
- Phone-to-PC Call
- Phone-to-Phone Call Econo
- PC-to-PC Call
- PC-to-Phone Call
- Phone-to-PC Call Econo
- PC-to-PC Call Product Package Open the package box and see if the composition of package is as shown in the table below and if there is any damage on the appearance. Package Product Composition Product Image 4 Standard Econo Program CD: 2 Gateway: 2 Phone line cable: 2 User manual: 2 Program CD: 2 Gateway: 1 Phone line cable: 1 User manual: 2 Econo Program CD: 2 User manual: 2 1.2 Use Environment PC Environment Following PC environment must be provided to use Together. Check on the box if you confirm the items. Item CPU Memory OS Internet Sound Basic Requirements Pentium 166MHz or above 64MB or above Windows 98, 2000, XP Connected Speaker and microphone Check Verify that the speaker and microphone function is properly operating.
- Record on Sound Recorder after clicking <Sound Recorder> from the Windows screen(Start -> Programs -> Accessories -> Entertainment), and play the recorded file. If you can hear the recorded sound, it means both speaker and microphone are properly operating.
- If you can hear your own voice through the speaker while you are recording, the quality of conversation may be deteriorated. Check the sound elimination at microphone balance at the Volume Control screen after clicking <Volume Control> from the Windows screen(Start ->
Programs -> Accessories -> Entertainment). 5 IP Environment IP is an address that indicates the location of a computer on the internet. The IP(public IP)s are uniquely defined on the entire internet and are divided into fixed IP and dynamic IP. Fixed IP means IP does not change once it is assigned to a computer. Dynamic IP is assigned to a computer by the internet service provider every time the computer is booted up and connected to the internet and thus the IP changes every time. When multiple computers use the internet with one public IP, the IP is called a private IP. The private IP is not the unique address on the internet but the IP that only a company or a user uses. If you want to know what type of IP is assigned to your computer, contact your internet service provider. There are pseudo internets which can not support all internet protocols. Those pseudo internets mostly use private IP in both sides, or sometimes use public IP with limited functions. In operating Together, IP plays a very important role and Together might not operate properly depending on combinations of IPs. Together operates well in all the regular internets. Because Together might not operate properly in case of pseudo internet, it is recommended to use regular internets when users use Together. 1.3 After Sales Service Korea MutalTech, Inc. is doing its best to provide the best after sales service to its customers. Customers can get after sales service and customer support through Korea MutalTech, Inc. homepage(www.mutaltech.com), e-mail(customer@mutaltech.com), phone, or mail. Questions and Technical Support
- If you have any questions regarding the use of Together, please first refer to this User Manual and the Electronic Manual.
- If you refer to the Product Q&A on Korea MutalTech, Inc. homepage and send questions, we will reply quickly.
- For other matters, please use e-mail, phone, or mail. Electronic Manual
- To provide better services, the User Manual contained in the product package can be partially modified.
- If you visit Korea MutalTech, Inc. homepage for the Electronic Manual, you can view the updated and detailed Electronic Manual. 6 2. Installation 2.1 Installing Main Program Step 1 Insert the program CD into CD-ROM and please wait. It is preparing for installation. Step 2 Starting installation. Click <Next>. Step 3 Input user name and product number. Click <Next>. 7 Caution When user name is not input or product number is incorrect, the window below shows up. Caution Installing program with same product number at more than two PCs, the execution of the program is hung up because of program trap. Step 4 Click <Next>. Step 5 Installation is in progress. Wait till completed. Step 6 Click <Finish>. The installation of the main program is completed. 8 2.2 Main Program Reinstallation Reinstallation is needed when the main program is updated or the existing program is deleted for reinstallation because Together does not properly operate.
[Reinstallation Process]
Uninstall Main Program Reinstall according to the procedure for 2.1 Installing Main Program Following is the method of deleting on Windows XP. The method is the same on Windows 98/2000 except some differences in window composition. Uninstalling Main Program Step 1 Click <Together uninstall> from the Windows screen(Start -> Programs ->
Together) Step 2 It is preparing for uninstallation. Please wait. Step 3 Select Remove and click <Next>. 9 Step 4 Click <OK>. Step 5 Uninstalling in progress. Please wait till completed. Step 6 Uninstallation is successfully completed. Click <Finish>
Step 7 Confirm uninstallation of Together form the Windows screen(Start -> Programs). Reinstalling Main Program Reinstall according to the procedure for 2.1 Installing Main Program. 10 3. Starting 3.1 Softphone The following shows Softphone of Together and its components. Getting used to Softphone is very helpful in making the most use of Together. Call/End Button Directory Display The Other Party Button Recently Dialed Number Button Phone Number Input Display Chatting Button Setting Button Internet Status Display IP Button TDM Button Conversation Time Display Internet Status Display It displays the internet status between two Together PCs. If the internet status is close to H, it means good status, if it is close to L, the status is not good and can cause inconvenience to conversation. Conversation Time Display On the sending PC, the time starts to count from the point when call is requested, while on the receiving PC, the time starts to count from the point when the call is received. Recently Dialed Number The user can view the recently dialed numbers, and select a number from the numbers displayed to make a call. State Information Display Exit Button 11 State Information Display State information of Together such as Standby, Under connecting to other party, Connection is displayed to user. IP Button If pressed, the screen to change the other partys IP address is displayed. TDM Button If pressed, Directory button and RAD(Receiving Available Directory) button for telephone directory management are displayed Exit Button Press to stop Together execution 3.2 Starting When the installation is successfully completed, double-click on the desktop and run the program. 12 icon is not on the desktop, click <Together> from the Windows screen When
(Start -> Programs -> Together) to run it. After installing the program, when running Together first, The other partys IP Input screen is displayed. Please input the other partys IP address for conversation and click
<OK> . Caution Press IP button on Softphone if you want to change the other partys IP address thereafter. 13 This screen is shown when Together is run properly. 3.3 Environment Setting In order to utilize Together better, efficient environment setting is necessary. The content of environment setting can always be modified when necessary. See the following figures, screenshots, explanations, and examples. 14 Only parts of the options are displayed as activated on PCs which have not installed gateway. Phone Usage Password
- It is the password needed for verification when the user tries to make a phone call through PC-
to-Phone conversation.
- Password may be changed when necessary, and the other party must know the changed password. Ex) When PC1 makes a phone call to Phone2, PC1 must know the Phone Usage Password of PC2. Limiting Reception
- When Limiting Reception is selected on PC-to-Phone and Phone-to-Phone conversations, calling to pone subscribers is limited.
- In such case, the user can only make calls to the numbers in RAD(Receiving Available Directory) on TDM button. Ex) When Phone1 or PC1 makes a phone call to Phone2 and when PC2 is set to Limiting Reception, they can only make calls to the numbers inRAD. Calling from Phone Subscribers
- On Phone-to-PC and Phone-to-Phone conversations, this option must be selected in order to make phone subscribers to be able to make calls, and connection is made after ringing as the number of times as set. Ex) When Phone1 make calls to PC2 or Phone2, select Calling from Phone Subscribers from the Environment Setting on PC1. Automatic Start
- This option makes Together to start automatically when booting computer. PBX, Centrex etc.
- This option is selected when the phone line of PC with phone network is connected to PBX, Centrex etc.
- PBX, Centrex etc. is selected first, and input Outside Line Connection Number. Ex) If number 9 must be pressed to connect the trunk line, input 9 as Outside Line Connection Number. 15 The Other Party button
- Activated(orange)
- Deactivated(gray) 4. Making Calls
[Matters to be checked before calling]
Is the current status Standby and is The Other Party button activated. Are you using other audio devices (eg: Windows Media, WinAmp, or Recorder)?
4.1 PC-to-PC Call This call is made from the sending(calling) PC to the receiving PC. It is free of charge. Standby Any PC can be the calling PC through downloading, but should follow the preprocudure for download client.
[Preprocudure for Download Client]
Step 0-1 Execute your web browser. Step 0-2 Input the other's IP address on URL input box. Step 0-3 Click, then program is downloaded and start automatically. Step 0-4 The status has been standby. 16 Receiving PC: Call Request window shows up Click Click Step 1 Press The Other Party button. Step 2 Both PC clients make conversation. Busy The Other Party button is set to busy Caution When window like this shows up, check whether your computer or the other partys computer is using audio device. In some cases, calls cannot be made when audio devices are in use. or Step 3 To end calls Press 17 4.2 PC-to-Phone Call This call is made from PC to normal phones(including cellular phones). Telephone charge is paid by the customer who installed gateway.
[Remote Dialing]
Type in phone number based on the area where the phone network subscriber customer is living, i.e., remote area. Ex) Area where phone network subscriber customer is living: Daejeon
) Daejeon area: 825-2535(input digit only) Area other than Daejeon: area code-825-2535 The same applies to Phone-to-Phone call. Any PC can be the calling PC through downloading(refer to 4.1 PC-to-PC Call). In this case, it is possible to input phone number through 1. Input phone number directly way only. Step 1 Input phone number. There are three ways to input phone number. 1. Input phone number directly. phone number Click 18 Click 2. Select a name from Directory and click. See 5.2 Telephone Directory Management for registering names on Directory. 3. Select a phone number from the recently dialed number list. Step 2 User Authentication screen output. Type in the password given from the customer with phone network Select a phone number from the recently dialed number list. Click Click Caution When the following window shows up, check if audio devices on your PC or the other partys PC are in use. In some cases, when the audio devices are in use, calls cannot be made. or 19 Caution When the following window shows up, the phone network subscriber customer is using the phone. Try later when the phone call is finished. Caution When the following window shows up, it means you try to make a call to the number that is not in RAD (Receiving Available Directory). Check RAD and try again. Step 3 PC client and phone client make conversation. Step 4 To end calls Press 4.3 Phone-to-PC call In this mode, a call is made from a phone to the other partys PC. Gateway must be installed on calling sides PC, and the telephone fee is charged to the customer who makes the call. 20 Telephone Number Ring and announcement
# button conversation Step 1 Press the local phone number of phone network customer from normal phone. Bell rings as the number of times as set in Environment Setting.
[Content of Announcement]
If you want to make a call to a PC, press #, if you want to make a call to a phone, press the phone number and press #. When the calls is finished, press *. Step 2 When the announcement is heard, press # button. PC Client:
Click Caution When the audio device of the receiving PC is in use, an announcement is made. Please check with the receiving PC. In such case, the receiving PC should make alert sound.
[Content of announcement]
Since the receiving party is using audio device, you can not make a call Press * and hang Step 3 Phone client and PC client make conversation. Step 4 To end calls
[Phone Client]
up the phone.
[PC Client]
Press 21 4.4 Phone-to-Phone Call This applies to a call made from a phone to a phone. PCs on both sides must have gateways installed. Telephone fee is charged to the customer who makes the call and who has installed the gateway. Telephone Number Ring and announcement Phone number and # button conversation Step 1 Press the local phone number of phone network customer from normal phone. Bell rings as the number of times as set in Environment Setting.
[Content of Announcement]
If you want to make a call to a PC, press #, if you want to make a call to a phone, press the phone number and #. When the call is finished, press *. Step 2 When the announcement is heard, press the remote phone number and # button. Caution When a call is made to a number that is not in RAD(Receiving Available Directory), the call is not made and an announcement is made. Check RAD and make a call.
[Content of announcement]
The number you dialed is not allowed. Caution When the phone connected to sending PC is in use, an announcement is made.
[Content of the announcement]
The phone line on receiving PC is in use. 22
[Method of Extending Call Time]
Step 3 Both phone clients make conversation. Step 4 To end calls
- Call time is limited to 1 minute.
- Alert bell rings 10 seconds before the end of call. If the caller press any button except *, the call is extended one minute by one minute.
- Since the alert bell is heard by the caller, call time extending can be done by the caller. Press * button and hang up the phone. Call information (phone number, time, date and conversation time) of the call which the telephone charge is paid by the agent PC is stored in the PC.
[Call Information]
23 Click 5. Supplement 5.1 Chatting Chatting is a communication function using characters between PCs. Chatting Step 1 Click Chatting button. Step 2 Chatting screen is displayed and characters are exchanged. Step 3 To end chatting, click X. Changing Chatting Style Step 1 Click Style button on the chatting screen. Click 24 Click Step 2 Change the attribute on Chatting Style screen. 5.2 Telephone Directory Management Directory Management The user can register names and numbers frequently used in Directory and can make calls to those by clicking once. Step 1 Click TDM button and select Directory button. After changing style, click Step 2 Register, modify, and delete from Directory screen. 25 Input all the data and click <OK>, then the registration is completed. Directory registration Click <Register> on Directory screen. Directory modification Select a number to be modified from the list in Directory screen and click <Modify>. Deletion and confirming deletion Select a number from the list in Directory screen and click <Delete>. Receiving Available Directory Management When Limiting Reception is selected at Environment Setting, calling to the normal phone can only be made to the numbers in RAD(Receiving Available Directory). Step 1 Click TDM button and select RAD button. Modify data and click <OK>, then the modification is completed Click <Yes> and the deletion is completed. 26 Step 2 Register, modify, and delete from RAD screen. ion. Modify data and click <OK>
to finish the modification. Input all the data and click
<OK> to finish the registrat RAD registration Click <register> from RAD screen. RAD modification Select a number from the list in RAD screen and click <Modify>. Deletion and confirming deletion Select a number from the list in RAD screen and click <Delete>. 5.3 Gateway Installation Please install gateway according to the gateway installation manual. Click <Yes> and the deletion is completed. 27 FCC Compliance Statements NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates ,uses and can radiate radio frequency energy and ,if not installed and used in accordance with the instruction , may cause harmful interference to radio communication. However , there is no guarantee that interference will not occur in a particular installation. If this equipment dose harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures :
-- Reorient or relocate the receiving antenna
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-- Consult the dealer or an experienced radio / TV technician for help. 28 29