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Kymeta u8 Products Installation and User Guide Covers u8 terminal and u8 ODU configurations Document number: 700-00121-000 revB 01 October 2020 Table of contents 1 Introduction 2 General considerations 2.1 2.2 2.3 2.4 2.5 Reduce the risk of RF exposure Prevent RF interference Prevent magnetic interference Check electrical systems for safety Site selection 2.6 QR code 3 Mount and power the u8 3.1 Connect the cables to the u8 ODU 4 Power on the u8 and access the antenna 4.1 4.2 Power on the u8 terminal and access the antenna Power on the u8 ODU and access the antenna 4.3 Open the shroud access panel 4.4 Obtain u8 antenna status information 5 Provision and commission the u8 5.1 5.2 u8 terminal with Kymeta Broadband u8 ODU or terminal without Kymeta Broadband 6 Set up the u8 terminal secondary SIM 7 u8 antenna orientation setup 8 Physical connection interfaces 8.1 8.2 8.3 8.4 8.5 8.6 8.7 Power main cable (W38A) Power jumper cable (W38C) Ethernet cable (W57) BUC power, M&C cable (W44) Fan power and control cable (W47) RX LNB cable ( W46) TX cable (W43) 9 u8 antenna automatic reboot schedule 10 Over-the-air (OTA) updates 10.1 OTAupdate process 10.2 Software rollback 11 Package the Kymeta u8 terminal 4 5 5 5 6 6 6 8 9 10 12 12 13 13 14 15 15 15 16 17 19 19 19 20 20 20 20 20 20 20 21 21 21 12 Clean the u8 13 Replace components 14 u8 common troubleshooting steps 15 Customer support 16 Revision history 17 Copyright and trademark information Appendix A. Kymeta u8 terminal cabling Appendix B. Kymeta u8 ODU cabling Appendix C. LED status indicators 22 22 23 25 25 25 26 27 28 700-00121-000 revB Kymeta u8 products installation and user guide 1 Introduction This document contains important step-by-step details for the installation and setup of the Kymeta u8 terminal and Kymeta u8 outdoor unit (ODU). Read this document in its entirety. For information on the Kymeta u8 antenna web-based user interface and instructions on checking the antenna status, refer to 700-00139-000 Kymeta u8 antenna software user guide. For your safety, read 700-00122-000 Kymeta u8 products safety and handling guide before beginning installation. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 4 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 2 General considerations Before beginning installation, read 700-00122-000 Kymeta u8 products safety and handling guide and ensure you have all the installation hardware and tools required for u8 terminal assembly. Refer to the installation instructions shipped with the u8 product kits. Installation tools are not provided with the product. Place a piece of foam, fabric, or non-abrasive material on the clean flat surface to prevent marks or damage to the face of the u8 antenna. Lift the u8 out of the case with two people (one person on each side), keeping the u8 parallel to the floor, and lay it face down on the surface. During installation, avoid obstructing the air intake screens or drain holes. 2.1 Reduce the risk of RF exposure Install the u8 ODU or u8 terminal in an area above accessible range of personnel within the operational range of the antenna to reduce the risk of RF exposure. Mount the terminal in an area that has limited access by people and does not allow for people to pass through the path of the antenna beam in any direction the antenna beam may point. 2.2 Prevent RF interference Do not install the u8 ODU or u8 terminal closer to radar equipment than the minimum safe distance specified in the 700-00122-000 Kymeta u8 products safety and handling guide. It may cause damage to the ODU. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 5 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 2.3 Prevent magnetic interference Proximity to magnetic interference caused by motors, fans, or ferrous metals may increase acquisition times. Install the u8 ODU or u8 terminal as far as possible from any equipment or materials that may cause magnetic interference for faster acquisition times. 2.4 Check electrical systems for safety Prior to installation, check that:
the ODU or terminal is grounded;
the electrical power is disconnected from the ODU or terminal;
in an ODU configuration, electrical connections are made to the ODU first and then to the modem; and the power switch is in the off position before connecting electrical power to the modem. Practice basic electrical safety measures. Follow local, national, and other regulations with respect to these devices. 2.5 Site selection Obstructing the direct path to the satellite degrades performance and may cause a loss of connection with the satellite. The antenna should have a clear line of sight: 15 90 elevation (broadside to 75 scan angle), full 360 azimuth (broadside to 75 scan angle). Obstructing the face of the antenna degrades RF performance and could impair the GPS capability of the antenna. Satellite reacquisition is most efficient if you install the antenna in direction of travel; refer to 7 u8 antenna orientation setup for more details. If you need support in assessing your mounting configuration, contact Kymeta customer support at support@kymetacorp.com for additional information. The following images show example installation sites. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 6 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 7 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 2.6 QR code The u8 includes a QR code on the antenna communications module next to the LED status panel to show the as-built configuration of the system.The following is an example of the information included in the QR code:
PRODUCT NAME:(E.G KYMETA U8 GEO TERMINAL, 20W) PRODUCT_CODE: (E.G U8911-11113-P) PRODUCT_SN: (E.G ABQ000K200624006) ANTENNA SN: (E.G ABP511K200710025) MODEM SN: (E.G 017806) HD1 SN: (E.G 2937E989A746) HD1 IMEI: (E.G 353533100504078) IP ADDRESS: 192.168.44.2 SIM ID: (E.G. 890034011009200000000000000016259) 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 8 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 3 Mount and power the u8 Any mounting solution designed for the u8 antenna, u8 ODU, or u8 terminal must allow for lateral and vertical thermal expansion and contraction of the unit. Rigid constraint of the unit may result in permanent damage to the unit, including catastrophic failure, and voids the warranty of the u8 product. Kymeta recommends a minimum clearance of 1.5 cm (0.6 in.) of clearance from the antenna/ODU terminal edge to account for this thermal expansion. u8 terminals and u8 ODUs come with three non-terminated power cables exiting the shroud, as shown below:
Kymeta offers mounting solutions and power options for land-mobile and stationary installations of the u8 products series. Depending on your installation specifics, follow the instructions provided with the mounting and power kits. The u8 shroud includes the fan panel, the access panel, drain slots, and the egress for the cable bundles. Before mounting the unit, you can open and remove the shroud without affecting the warranty or IP-rating. Open the shroud if you need to access the connections or cables inside including the RX, TX, and Ethernet cable jumper or the power cable connector to install an AC-to-DC power kit. See 3.1 Connect the cables to the u8 ODU for details. Refer to Appendix B. Kymeta u8 ODU cabling for the cabling diagram. When mounting the u8, keep at least a 12 in. (305 mm) open distance behind the fans and a minimum single exhaust zone vertically (up or down), horizontally (right or left), or some combination to minimize backpressure. The table below describes what u8 accessory kits are available to meet your installation needs. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 9 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Product configuration Land-mobile installation Stationary installation u8 terminal u8 terminal vehicle power kit AC-to-DC power kit
(U8911-11113-0 or U8911-12113-0) u8 ODU
(U8901-00112-0)
(U8ACC-00001-0) see 700-00111-000 Kymeta u8 terminal vehicle power kit installation instructions shipped with the kit for installation
(U8ACC-00002-0) see 700-00142-000 AC-to-DC power kit installation instructions shipped with the kit for installation instructions instructions u8 terminal vehicle mounting kit
(U8ACC-00003-0) see 700-00141-000 Kymeta u8 vehicle mounting kit installation guide shipped with the kit to for installation instructions universal mounting plate
(U8ACC-000004-0) see 700-00143-000 Universal mounting plate installation instructions shipped with the kit for installation instructions 3.1 Connect the cables to the u8 ODU The RX, TX, and Ethernet cables are shipped in a separate bag and you need to connect them before mounting the unit. Refer to Appendix B. Kymeta u8 ODU cabling for the cabling diagram. 1. Place Kymeta u8 ODU shroud-up on a soft surface to protect the radome. 2. Loosen the five M6 captive fasteners on the fan panel. Gently remove the panel and reach under the shroud to disconnect the fan cable (W47B), then place the fan panel aside. 3. Remove the eight M6 fasteners on the shroud using the T20 Torx driver. Gently lift the shroud off the terminal and set it aside. Note that the cable glands on either side of the fan panel are not fixed to the shroud and must be removed to modify power cable routing. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 10 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 4. Install the RX, TX, and Ethernet cables. Ensure they are routed through the correct cable gland. If you use the AC-to-DC power kit, switch the power jumper cable now, while the shroud is open. 5. Set the shroud back in place and ensure the cable glands are properly secured. Re-install the eight M6 fasteners from Step 3 and torque to 7.0 N-m (5.16 ft.-lb.). These fasteners have a nylon patch so Loctite is not required. 6. Set the fan panel in place and reconnect W47B under the shroud. Tighten the five M6 captive screws and torque to 1.5 N-m (1.1 ft.-lb.). These fasteners have a nylon patch, so Loctite is not required. 7. Mount the Kymeta u8 ODU as required. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 11 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 4 Power on the u8 and access the antenna 4.1 Power on the u8 terminal and access the antenna 1. Ensure the terminal is in place with view of the sky, preferably, according to the guidelines in 2.5 Site selection. 2. Check that all power cables are connected. 3. Power on the u8 terminal. You may hear the shroud fans power up, and then reduce speed. 4. Connect to the antenna's Wi-Fi. After 1-3 minutes, the Wi-Fi SSID of the terminal multi-WAN device becomes active and available to interact with the terminal via the Kymeta Access application or Kymeta software administrative web-based user interface (UI). Refer to the 700-00139-000 Kymeta u8 antenna software user guide for details. Note: #### are four digits unique for each terminal. Antenna Wi-Fi SSID Default password Purpose Administrative access Wi-Fi Data access Wi-Fi u8_Admin_####
Gen2 for the Terminal administration including World. accessing the Kymeta antenna web-
(Including the period) based UI and modem commissioning u8_Internet_####
Kymeta brings Applications like general internet us together. browsing or streaming services that
(Including the period) do not permit operations through a VPN Data access Wi-
u8_SFC_####
Kymeta brings Applications that require continuity Fi with session continuity us together. like Wi-Fi calls or video conferences
(Including the period) 5.
(optional) Access the u8 system for administration or monitoring. Full system status is available through the Kymeta Access application. This application also connects you to other system components for Administration. Administration access Username Password The antenna is available at the IPaddress 192.168.44.2 admin 2Cfg^Ant Before commissioning, the satellite modem is available at the IP address:
admin P@55w0rd!
192.168.44.1 After commissioning with Kymeta Broadband, the satellite modem is available at the IP address: 192.168.44.1. admin iDirect 6.
(optional) Change your Wi-Fi passwords using Kymeta Access application. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 12 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Physical Ethernet access is also available. Access to the data network of the u8 is available by connecting to the weatherized RJ45 connector on the Ethernet jumper cable from the shroud near the fan panel. Physical access to the administrative network of the u8 is available by connecting to the Admin Ethernet port after opening the access panel on the side. You need to set the static IP address of your administrative device to connect to the antenna IP address 192.168.44.2 (e.g. 192.168.44.30). Operation in motion with the access panel open or with an administrative Ethernet connection is not recommended. Refer to 4.3 Open the shroud access panel. In the u8 terminal configuration, you have the option to install a second SIM for terrestrial communications. Refer to 6 Set up the u8 terminal secondary SIM for details. 4.2 Power on the u8 ODU and access the antenna 1. Ensure the ODU is in place with view of the sky according to guidelines in 2.5 Site selection. 2. Check that all cables are connected:
a. RX and TX cables are connected to the modem. b. The Ethernet cable is connected to administrative port of modem or a network switch. c. The power cable is connected to power source. 3. Power on the u8 ODU and external modem. You may hear the shroud fans power up, and then reduce speed. 4. After modem has booted, the antenna becomes accessible via wired Ethernet. a. Set your local IPdevice to static IP address 192.168.0.11. b. Accessthe Kymeta web-based UI at IP address 192.168.0.10. Refer to 700-00139-000 Kymeta u8 antenna software user guide for more details. Username: admin Password: 2Cfg^Ant A second physical Ethernet connection to the u8 ODU is available after opening the access panel on the side. Operation in motion with the access panel open or with an administrative Ethernet connection is not recommended. See section 4.3 Open the shroud access panel for details on accessing the shroud access panel. 4.3 Open the shroud access panel The shroud access panel provides access for:
Viewing LED status lights for the antenna, modem, and/or multi-WAN refer to Appendix C. LED status indicators for information about what each LED state indicates. Accessing Ethernet port for physical administrative access Utilizing the reset functionality of the antenna, modem, and/or multi-WAN Adding a SIM 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 13 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide To open the shroud access panel, do the following:
1. Remove the two captive pan washer screws M616mm. Use a T20 Torx drive. 2. Slide the panel toward you to remove. Note: The access panel does not hinge. Downward pressure may damage the panel. Operation in motion with the access panel removed or open is not recommended. 4.4 Obtain u8 antenna status information After the terminal has booted, you can obtain status information in several ways. 1. 2. 3. In a terminal configuration, utilize the Kymeta Access application to view full terminal status. In a terminal or ODU configuration, open the shroud access panel to view status LEDs. Solid green LEDs indicate normal functioning, and blinking blue LEDs indicate connectivity. Refer to Appendix C. LED status indicators for full LED status indicator definitions. In a terminal or ODU configuration, open the shroud access panel and connect an Ethernet cable to the available port. This Ethernet connection provides Kymeta Administrative web-based UI access according the directions in the section above relevant to your configuration. Refer to 700-00139-000 Kymeta u8 antenna software user guide for details on interacting with the features of the Kymeta antenna. The software user guide provides you with details on all available features and modes of operation. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 14 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 5 Provision and commission the u8 5.1 u8 terminal with Kymeta Broadband Contact support@kymetacorp.com to request a commissioning window. Provide your terminal serial number, contact name and number, and requested commissioning window (7:00-18:00 PST). Kymeta support will provision your terminal and provide you options files, which you will load with Kymeta support during your commissioning window. During your commissioning window, ensure your terminal has a clear view of the sky, and then contact Kymeta support according to the instructions provided by the support team during the confirmation of your commissioning time. They will guide you through the process of bringing your terminal online for the first time. 5.2 u8 ODU or terminal without Kymeta Broadband For instructions refer to the 700-00139-000 Kymeta u8 antenna software user guide, section "Software Commissioning Mode support". 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 15 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 6 Set up the u8 terminal secondary SIM In the u8 terminal configuration, you have the option to install a second SIM for terrestrial communications. To install a second SIM card, do the following:
1. Remove the shroud access panel as described in 4.3 Open the shroud access panel. 2. Use a screwdriver to remove the SIM cover. 3. Insert the second SIM in slot 2 by sliding the metal lock mechanism to the open position. Flip out the empty SIM card holder 2 and insert the second SIM. 4. Return the SIM holder to its original position ensuring that the card is aligned properly and that the electronic pad of the card mates with the contacts on the terminal. Then, slide the metal locking mechanism back into position. 5. Attach the SIM cover with the four M4 x 6 mm screws. 6. Attach the access panel with the two captive pan washer screws M616mm. Use a T20 Torx drive. 7. Enable second SIM WAN through Kymeta Access or contact Kymeta customer support. You will be able to adjust priority between all SIMs and satellite through the Kymeta Access application. Until this feature is ready in Access in October 2020, contact Kymeta customer support for configuration experiments and adjustments. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 16 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 7 u8 antenna orientation setup When in motion, the antennas yaw (heading), relative to north, is provided by the GPS heading. The Kymeta u8 antenna out-of-the-box configuration assumes that the X axis of the antenna is aligned with the heading vector of the vehicle. If this is not the case, you can set the vehicle to ant-yaw value to inform the antenna of the offset. Set the offset correctly to expedite acquisition of the satellite while in motion. If the offset is not set or is set incorrectly, the antenna can acquire the satellite, but it may take longer and will result in more out-of-network time. In the figure below, the antenna is correctly aligned, using the antennas default value of zero. Make sure the Kymeta logo is front-facing and the fans are facing towards the rear of the car. For an unaligned antenna, set vehicle-to-ant-yaw to the angle between the X axis and the heading vector as in the figure below. The range is from -360 to 360 with positive angles representing a clockwise rotation of the antenna from the vehicle heading vector. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 17 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Ensure vehicle-to-antenna-roll and vehicle-to-antenna-pitch are set to their default values of 0. The onboard accelerometers measure these values directly, so no offset is required. You can adjust the vehicle-to-antenna-yaw offset value using the antennas API. Navigate to Help > API Documentation > /setup/vehicle-to-ant. Then, set the necessary value. Refer to 700-00159-000 Kymeta u8 antenna public RESTful application programmers' interface reference for further information on using the RESTful API. The vehicle-to-antenna-yaw value will persist through software updates once set, but it will be removed with a factory reset of the antenna. For an adjustment to the vehicle-to-antenna-yaw to expedite acquisition under motion, the offset must be accurately estimated to within 3. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 18 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 8 Physical connection interfaces The u8 has 7 external cables under the shroud. The Power jumper and Ethernet cable move connection interfaces outside the shroud to improve installation experience. The physical connections under the shroud are the following:
8.1 Power main cable (W38A) The power cable connects the external power supply to the power interface box. When attaching the power cable, check the keying: the threads may engage slightly when the connector is rotated by 180 from the correct alignment. Ensure that the threading fully engages. If the power cable is correctly attached and fully seated, the metal nut at the end of the cable will cover the gasket on the power box input. Incorrectly seating the power connector will likely result in a short circuit, which will damage the cable and interface box. 8.2 Power jumper cable (W38C) 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 19 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 8.3 Ethernet cable (W57) This cable connects the data interface box to port 1 on the modem. The Ethernet port is for a standard 10/100/1000 network and is the primary monitor and control (M&C) port. It supports multiple protocols for a web server (GUI), ACU-
Modem Interface (OpenAMIP), and an M2M (machine-to-machine) RESTful API. Installation engineers can make multiple connections with an external switch. 8.4 BUC power, M&C cable (W44) 8.5 Fan power and control cable (W47) 8.6 RX LNB cable ( W46) This LMR-195 cable connects the LNB to the antenna RX IN port. The cable requires a right-angle N-type connector at the antenna end to maintain the low profile of the antenna without sharp or protruding cable bends. The connector has standard N-type connectors at teach end. 8.7 TX cable (W43) This N-type IF cable connects the BUC in the ODU to the TX Out of the modem. The TX cable works in the frequency range from 1050 MHz to 1700 MHz and passes a 10 MHz reference signal to the BUC. This protocol and the cabling is dependent on the specific modem and BUC used for each solution. Kymeta provides an N-type to F-type adapter to connect this cable to the modem. 9 u8 antenna automatic reboot schedule The u8 antenna detects the operator's time zone from the computer being used to set the time of day; that is, if the operator's laptop is set to EST and the time of day is set to 3 AM, the automatic reboot will occur at 3 AM EST. If the antenna changes time zones, the reboot time will need to be updated accordingly. 10 Over-the-air (OTA) updates The u8 antenna requires factory installed software to operate, which is pre-installed at the factory. Users with software version 1.0.0.2210 or later can manage OTA updates as new software releases in the Kymeta Access portal. OTA updates are available to all Kymeta customers if their u8 has access to the internet and Kymeta Access portal. Users may have permission to adjust OTA settings in the Kymeta Access portal. If not contact your reseller or Kymeta customer support. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 20 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 10.1 OTA update process 1. The antenna checks on start-up to determine if an OTA update is available. The antenna performs this check through secure web services calls to Kymeta Access portal. 2. If the antenna is eligible for an update, a package is downloaded and installed. If the antenna is not eligible, no action is taken. The u8 operates normally during the OTA update process. The newly-installed software version takes effect on the next restart of the antenna. Restart is triggered on completion of the software installation in version 1.1.0 and later. Software version 1.0.0 reboots on the next scheduled reboot. You will experience a brief internet outage during the restart. It is not possible to monitor the status of the OTA download. However, you can verify the update has completed by the software version number displayed in the top right corner of the web-based user interface. Refer to 700-
00139-000 Kymeta u8 antenna software user guide for details. If the OTA update download is interrupted, the u8 retries up to 10 times to successfully download the update package. You will not see any indication of the activity. If after 10 attempts the download does not complete, it retries on the next restart. If the OTA update install is interrupted, the software reverts to the original version, and the antenna retries installation on the next restart. 10.2 Software rollback Contact Kymeta customer support if you want to roll back to a previous software version. 11 Package the Kymeta u8 terminal Kymeta recommends boxing the u8 in the original packaging. If you need to return a terminal, Kymeta provides the replacement terminal first. Use the packaging from the replacement terminal to ship the original one back. The order of the following steps may vary depending upon your mounting structure. Always follow the guidelines in 700-00122-000 Kymeta u8 products safety and handling guide for best practices. 1. Power off the terminal using the power switch on the power interface box. 2. Carefully disconnect and cap the power cable and Ethernet cable, being mindful of pins and connectors. a. Ensure cable ends do not drop into water or dirt. b. Dry off cables and coil them into the box, binding with cable ties. c. Do not leave adapters on cables. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 21 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 3. Remove the u8 from the mounting structure and place face-down on a non-abrasive surface for safe and easy access. 4. Dry off all equipment and remove any debris. 5. Place the u8back into the shipping compartment in the original cardboard box. a. Secure any loose items (e.g., screws, tools, cable ends). b. Close the box. 6. Place the u8original shipping box inside a reusable container. 7. Close the container and fasten the latches carefully. 12 Clean the u8 Prior to cleaning any part of the u8, ensure it is powered off. General cleaning Blow or rinse off loose debris first, and then apply a cleaning agent and use a clean, soft towel to clean the stained area. Avoid scrubbing and do not use abrasive materials when cleaning the terminal components. Avoid exposing rubber parts (for example, gaskets) to alcohol or alcohol-based cleaners, for these can deteriorate the rubber. General cleaning agents Clean fingerprints, smudges, salt spray, and light marks with isopropyl alcohol products (CAS Number 67-63-0). It is safe to use isopropyl alcohol on the antenna. Clean difficult stains, such as oil, grease, soot, ink, and other soils with LPS Precision Clean Multi-Purpose Cleaner Degreaser at 10 to 1 dilution. Connectors Use a soft bristle acid brush or cotton swab with isopropyl or denatured alcohol to gently clean all connectors. Take extra care when cleaning RF air-dielectric connectors and dont damage, bend, nick, push in, or pull out the center connector as this can affect your signal. Carefully clean any surface corrosion on the exterior of the connector. Do not scrape or overscrub the connector as this can damage the connector coating and render it more susceptible to corrosion. Ensure connectors are completely dry before reconnecting. Screws Use a soft bristle brush and isopropyl or denatured alcohol to clean lightly oxidized screws. Replace heavily corroded or oxidized screws when possible. 13 Replace components Before replacing any terminal components, take inventory to ensure you have all required hardware. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 22 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Kymeta provides all hardware for any accessory component for the terminal in accessory kits:
U8ACC-00001-0 u8 terminal vehicle power cables U8ACC-00002-0 AC-to-DC power kit U8ACC-00003-0 u8 antenna vehicle mount U8ACC-00004-0 Universal mounting plate U8ACC-00007-0 u8 terminal flyaway case U8ACC-00013-0 u8 terminal cable extensions U8ACC-00023-0 u8 terminal MRZR mount Kymeta provides all hardware for any replacement component for the terminal in field replaceable units (FRU):
U8ACC-00005-0 u8 terminal iQ200 modem U8ACC-00006-0 u8 antenna diplexer U8ACC-00008-0 u8 antenna shroud U8ACC-00009-0 u8 terminal BUC U8ACC-00010-0 u8 terminal LNB U8ACC-00011-0 u8 terminal 950MP modem card U8ACC-00012-0 u8 antenna shroud fan assembly U8ACC-00014-0 u8 terminal LTE advanced pro Global U8ACC-00015-0 u8 terminal LTE advanced pro FirstNet U8ACC-00016-0 RX-in to LNB cable U8ACC-00017-0 Power jumper cable U8ACC-00018-0 Data jumper cable U8ACC-00019-0 BUC power cable U8ACC-00020-0 Fan cable U8ACC-00021-0 TX cable U8ACC-00022-0 RX or TX jumper cable 14 u8 common troubleshooting steps This section describes common issues and basic troubleshooting steps. If these steps fail to resolve your issue, please contact Support. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 23 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 1. The Wi-Fi never appears available to my device. a. Check that the unit has power. b. Open the access panel and check LED status indicators. If any indicators are yellow or red and/or flashing rapidly, contact Kymeta customer support. Refer to Appendix C. LED status indicators for LED status indicator definitions to assess if an error condition has been encountered. If any LEDs indicate an error condition, contact Kymeta customer support. 2. My device is not able to access the IP addresses of the antenna or modem when connected via Wi-Fi. a. Check the IP settings on your machine. The Wi-Fi should provide you an IP address either in the 10.10.10.XX range (Admin Wi-Fi) or in the 192.168.55.XX range (Internet Wi-Fi). If you did not receive any of these IP addresses, turn off and on your Wi-Fi or try connecting to the other Wi-Fi network. 3. My device is not able to access the IP addresses of the antenna or modem when connected via physical Ethernet. a. Check that you are connected to the expected Ethernet port (Admin or Data in the terminal configuration). b. Check that your machine has a static IP address that can address the antenna at its IP address indicated in 4.1 Power on the u8 terminal and access the antenna. 4. I changed network configuration of one of the devices in my terminal and now cannot see it. a. Use the Reset button under the access panel to reset the unit to default factory configuration. 5. The terminal is powered on, but the modem is not responding. a. This is a known issue. Please review the software release notes and wait at least 6 minutes before rebooting the terminal. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 24 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide 15 Customer support Contact Kymeta customer support at support@kymetacorp.com or 1-855-525-6638 (Monday to Friday, 07:00-
18:00 PT (UTC-8)). 16 Revision history Revision Change A Initial Production version. 17 Copyright and trademark information 2020 Kymeta Corporation. All Rights Reserved. KYMETA, KYMETA CONNECT, KLO, CONNECTED BY KYMETA, and MTENNA are trademarks of Kymeta Corporation, with registrations or pending applications in the U.S. and/or other countries. All other trademarks are the property of their respective owners. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 25 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Appendix A. Kymeta u8 terminal cabling The power and Ethernet jumper cables move connection interfaces outside the u8 terminal shroud. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 26 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Appendix B. Kymeta u8 ODU cabling The power, Ethernet, RX, and TX jumper cables move connection interfaces outside the shroud. 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 27 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Appendix C. LED status indicators Antenna status LED indicator LEDstate Indication Off Solid amber Solid green Antenna not powered Antenna powered but not successfully booted Antenna powered and successfully booted Blink green, then solid green Antenna reset successful Satellite modem status LEDindicator LED state Web-based UI indicator Indication Off Blinking amber OFF WAITING Satellite modem not powered Satellite modem not powered due to attempted operations outside of operating thermal specification Solid amber BOOTING Satellite modem powered but not successfully booted Fast blink green ON Satellite modem successfully booted but LNB not detected Solid green READY Satellite modem successfully booted and LNB Slow blink blue RX LOCK detected RX lock Fast blink blue TX ENABLED TX enabled Solid blue Solid red CONNECTED Satellite modem in network ERROR Fault detected by built-in self test 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 28 01 October 2020 Subject to confidentiality obligations. 700-00121-000 revB Kymeta u8 products installation and user guide Multi-WAN status LED indicator LED state Web-based UI indicator Indication Off Solid amber OFF BOOTING Multi-WAN not powered Multi-WAN powered but not successfully booted Solid green NO SERVICE Multi-WAN successfully booted but no WAN available for internet Solid green DISABLED Multi-WAN successfully booted but all WANs are disabled in Multi-WAN configuration Solid green DISCONNECTED Multi-WAN successfully booted but no WAN is reporting status Slow blink blue CONNECTING Multi-WAN connecting to cellular networks Solid blue CELLULAR | SATELLITE | SAT &
Multi-WAN connected to networks Solid red CELL ERROR Fault detected by built-in self test 2020 Kymeta Corporation. All rights reserved. Kymeta Corporation Confidential 29 01 October 2020 Subject to confidentiality obligations.
1 | ID Label | ID Label/Location Info | 680.00 KiB | August 31 2023 |
8 L z ! 6 4 3 2 1 12 MATERIAL KPH 440-00025-000 (2 MIL MATTE CHROME POLYESTER LABEL WITH ae fe ee famooeza] we | owe | re INDUSTPAL GRADE CLEAR PERMANENT ACRYUC ADHESIVE)
(i) nies KYMaTA MODEL NO: KYMETA UB This device complie with part 15of the FCC Rules. Operation i subject to the following two conditions
(1) Ths device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation. IP RATING: IP-5, NEMA type 3. Foc ID: 2aaPR-HW3 contains C1: 2617 M75 SCALE 1:1 CE FES) EMAIL support @ymetaCorp.com | WEBSITE wmrXKymetaCorp.com | PATENT wr KymetaCorp.comvpatents 12277 134th Court NE, Suite 100, edmond, WA9BOS2 USA a
1 | Attestation regarding covered equipment | Attestation Statements | 162.43 KiB | August 31 2023 |
June 8, 2023 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, Maryland 21046 Re:
Attestation regarding covered equipment and the Covered List FCC ID: 2A8PR-HW3 To Whom it May Concern:
Per 2.911(d)(5)(i), Kymeta Corporation certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Per 2.911(d)(5)(ii), Kymeta Corporation certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing covered equipment. Sincerely, Kymeta Corporation Dean Busch Staff Regulatory Engineer 12277 134th Ct. NE, Redmond, WA 98052 | Phone: 425.896.3700 | Fax: 866.230.9790
1 | Cover letter | Cover Letter(s) | 164.50 KiB | August 31 2023 |
June 29, 2023 Federal Communications Commission 445 12th Street SW Washington, D.C. 20554 ATTENTION: Office of Engineering and Technology Kymeta Corporation is seeking original certification of our Satellite Earth Station terminal which operates under a Part 25.209 license at 14.0 14.5 GHz. The terminal employs a pre-approved Cellular LTE radio with an FCC ID#: N7NEM75S that operates in the following bands:
1,2,3,4,5,7,8,90,12,13,18,19,20,26,28,41,42,43,48,66 The terminal also employs a WIFI radio that operates in the unlicensed spectrum from 2.4 GHz to 2.4835 GHz. It employs Simultaneous, Dual-Band 802.11ax AP and it is capable of a throughput of Downlink/Uplink Data rate:
300Mbps/50Mbps. Satellite and Cellular communications operate independent of each other. Only one of these radios will be transmitting at a time. Broadband data is transmitted through the LAN cable or through a WI-FI connection. Its then routed through the Satellite or Cellular connection to the network. The purpose of this transmittal is to ask the FCC to grant this new application to the following standards:
47 CFR Part 15.247 The proposed FCC ID# is 2A8PR-HW3. Sincerely, Kymeta Corporation Dean Busch Lead Compliance Engineer 12277 134th Ct. NE, Redmond, WA 98052 | Phone: 425.896.3700 | Fax: 866.230.9790
1 | Request for Confidentiality | Cover Letter(s) | 164.42 KiB | August 31 2023 |
June 1, 2023 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, Maryland 21046 Re:
Request for Confidentiality FCC ID: 2ABPR-HW3 To Whom it may Concern:
We hereby respectfully request that under the provision of 47 CFR 0.459 and 0.457(d) the documents listed below and attached with this application for certification be provided with confidential status. Schematics.pdf Operational Description.pdf Frequency Block Diagrams.pdf Any exhibit / information for which we have requested confidentiality, but which may not be accorded such treatment by the FCC, should be returned to us. The documents listed above contain trade secrets that are treated as confidential by us. Substantial competitive harm to us could result should they be made available to the public. Sincerely, Kymeta Corporation Dean Busch Staff Regulatory Engineer 12277 134th Ct. NE, Redmond, WA 98052 | Phone: 425.896.3700 | Fax: 866.230.9790
1 | US Agent Attestation | Attestation Statements | 164.12 KiB | August 31 2023 |
US AGENT ATTESTATION LETTER TO:
Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, Maryland 21046 Re: section 2.911(d)(7) filing To Whom it May Concern:
This letter is to confirm that Dean Busch has accepted the responsibility to act as the agent for service of process as acknowledged by the applicant, Kymeta Corporation. The U.S. Agent further agrees to the obligations defined in the current version of FCC guidance document, KDB 986446. U.S. Agent:
Title:
Dean Busch Staff Compliance Engineer Company Name:
Kymeta Corporation Address:
Telephone No:
Email:
FRN (FCC Registration Number for applicant) FRN (FCC Registration Number for U.S. Agent (if available):
12277 134th Court NE, Redmond, WA 98052 425.896.3700 dbusch@kymetacorp.com 0022061097 0004984688 The applicant accepts and acknowledges the obligation to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-related proceeding involving the equipment. If the U.S. Agent is a test lab or TCB, the entity attests that procedures have been put into place to ensure that the entity remains impartial as defined in ISO 17025 or 17065, as applicable. KYMETA CORPORATION Dan Busch Staff Regulatory Engineer Staff RE 12277 134th Ct. NE, Redmond, WA 98052 | Phone: 425.896.3700 | Fax: 866.230.9790
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2023-08-31 | 2412 ~ 2462 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2023-08-31
|
||||
1 | Applicant's complete, legal business name |
Kymeta Corporation
|
||||
1 | FCC Registration Number (FRN) |
0022061097
|
||||
1 | Physical Address |
12277 134th Ct NE Suite 100
|
||||
1 |
12277 134th Ct NE
|
|||||
1 |
Redmond, WA
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
j******@element.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
2A8PR
|
||||
1 | Equipment Product Code |
HW3
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
D****** B****
|
||||
1 | Title |
Lead Compliance Engineer
|
||||
1 | Telephone Number |
25365********
|
||||
1 | Fax Number |
(866)********
|
||||
1 |
d******@kymetacorp.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Kymeta u8 | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output power is maximum conducted. Radio is a 2x2 MIMO and supports 20 MHz bandwidth mode. The antenna(s) used for this transmitter must not transmit simultaneously with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons. Equipment contains a standalone licensed Part 25 satellite terminal that is restricted to a separation distance of at least 1.55 m between the edge of the antenna and all users while operating at a maximum 30% duty cycle. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Element Materials Technology Portland - Evergreen
|
||||
1 | Name |
R****** W********
|
||||
1 | Telephone Number |
50384********
|
||||
1 |
r******@element.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | MO | 2412.00000000 | 2462.00000000 | 0.1410000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC