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Users Manual | Users Manual | 760.18 KiB | May 26 2023 / November 23 2023 | delayed release | ||
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user manual | Users Manual | 832.57 KiB | October 13 2023 / April 10 2024 | delayed release | ||
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Agent Authorization Letter | Cover Letter(s) | 701.57 KiB | October 13 2023 | |||
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Applicant Declaration | Attestation Statements | 388.09 KiB | October 13 2023 | |||
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1 2 3 | Schematics 5 | Schematics | October 13 2023 | confidential | ||||
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Test Report | Test Report | 2.67 MiB | October 13 2023 | |||
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1 2 3 | block diagram | Block Diagram | October 13 2023 | confidential | ||||
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FCC U.S. agent Letter | Attestation Statements | 348.23 KiB | May 26 2023 | |||
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1 2 3 | lass 2 Permissive Change Letter CBIS3618B R1 | Operational Description | May 26 2023 | confidential | ||||
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Applicant Declaration Letter | Cover Letter(s) | 111.05 KiB | August 26 2022 | |||
1 2 3 | Operational Description | Operational Description | August 26 2022 | confidential | ||||
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Test Setup Photo | Test Setup Photos | 404.66 KiB | August 26 2022 / February 22 2023 | delayed release |
1 2 3 | Users Manual | Users Manual | 760.18 KiB | May 26 2023 / November 23 2023 | delayed release |
Scan to see the online manual. OWNER'S MANUAL CERAMIC-GLASS INDUCTION COOKTOP Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH CBIS3618B MFL54169112 Rev.00_081922 Copyright 2022 LG Electronics Inc. All Rights Reserved. www.lg.com 2 TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE 3 3 WARNING STATEMENTS CAUTION STATEMENTS 6 8 PRODUCT OVERVIEW 8 Product Features 9 INSTALLATION 9 Before Installing 13 Installing the Cooktop 16 OPERATION 16 Introduction to Induction Cooking 16 Cookware 19 Control Panel 31 SMART FUNCTIONS 31 LG ThinQ Application 34 MAINTENANCE 34 Care and Cleaning 36 TROUBLESHOOTING 36 Before Calling for Service 39 LIMITED WARRANTY 39 USA 43 CANADA E N G L I S H IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow instructions. CAUTION You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed. WARNING STATEMENTS WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
Installation Be sure your appliance is properly installed and grounded by a qualified technician in accordance with the National Electrical Code ANSI/NFPA No. 70, latest edition in the United States, and all local code requirements. Install only per installation instructions. The safety aspects of this appliance comply with accepted technical standards. Never modify or alter the construction of an appliance such as removal of panels, wire covers or any other permanent part of the product. Remove all tape and packaging wrap before using the appliance. Destroy the carton and plastic bags after unpacking the appliance. Never allow children to play with packaging material. The installation and connection of the new appliance must only be carried out by qualified personnel. Operation Know how to disconnect the electrical power to the appliance at the circuit breaker or fuse box in case of an emergency. Mark the breaker or fuse for ease of identification and swift action if necessary. Never use your appliance for warming or heating a room. Persons with a pacemaker or similar medical device should exercise caution using or standing near an induction unit while it is in operation, as the electromagnetic field may affect the working of the pacemaker or similar medical device. It would be advisable to consult your doctor or the pacemaker or medical device manufacturer about your particular situation. 4 IMPORTANT SAFETY INSTRUCTIONS DO NOT touch cooking zones or areas near these surfaces. Cooking zones may be hot from residual heat even though they are dark in color. Areas near the cooking zones may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials touch these areas until they have had sufficient time to cool. Never wear loose fitting or hanging garments while using this appliance. Always turn off all controls when cooking is completed. Do not use water or flour on grease fires. Smother the fire with a pan lid, or use baking soda, a dry chemical or foam-type extinguisher. Use only dry pot holders. Moist or damp pot holders on hot surfaces may result in burns from steam. Do not let pot holders touch hot surface units. Do not use a towel or other bulky cloth instead of a pot holder. Do not heat unopened food containers. A buildup of pressure may cause the container to burst and result in injury. Flammable materials should not be stored near or on the cooking surface. This includes paper, plastic and cloth items, such as cookbooks, plasticware and towels, as well as flammable liquids. Do not store explosives, such as aerosol cans, on or near the appliance. Flammable materials may explode and result in fire or property damage. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Never place combustible items on the cooktop. Never keep any combustible items or aerosol cans in a drawer located under the cooktop. When heating fat or grease, watch it closely. Fat or grease may catch fire if allowed to become too hot. Overheated fats and oils catch fire quickly. You should supervise cooking when preparing foods in fat or oil. Use a deep fat thermometer, if possible, to prevent overheating fat beyond the smoking point. If the surface is cracked, switch off the appliance to avoid the possibility of electric shock. Do not reuse your cooktop until the glass surface has been replaced. When using the cooktop, never use aluminum foil, products wrapped in aluminum foil, or deep-frozen food in aluminum cookware. This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure that they can use the appliance safely. Young children should be supervised to ensure that they do not play with the appliance. Accessible parts may become hot during use. Young children should be kept away. Items of interest to children should not be stored in cabinets above a cooktop or on the backsplash of a cooktop children climbing on the cooktop to reach items could be seriously injured. Children should not be left alone or unattended in the area where an appliance is in use. They should never be allowed to sit or stand on any part of the appliance. Take care when plugging in electric appliances near the cooktop. Cords must not come into contact with the hot surface. Doing so could cause damage to the cooktop and cable insulation. After use, switch off the cooktop element by its control and do not rely on the pan detector. Avoid placing metal objects such as knives, forks, spoons and lids on the cooking surface areas. Metal objects can become hot and cause burns. Do not place any object on or near the display area in order to prevent accidental activation of the cooktop controls. Cookware handles should be turned inward and not extend over adjacent surface units. To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the cookware, the handles of cookware should be positioned so that they are turned inward, and do not extend over adjacent surface units. Never leave prepared food on the cooking zones. Boilovers cause smoking and greasy spillovers that may ignite, or a pan that has boiled dry may melt or become damaged. IMPORTANT SAFETY INSTRUCTIONS 5 Do not use aluminum foil to line any part of the cooktop. Only use aluminum foil as recommended after the cooking process, if used as a cover to be placed over the food. Any other use of aluminum foil may result in the risk of electric shock, fire or short circuit. Do not clean or operate a broken cooktop. If the cooktop breaks, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately. Never leave surface units unattended at high heat settings. Boilover causes smoking and greasy E N G L I S H spillovers that may ignite. Always turn off all controls when cooking is completed. Keep pets away from the product to avoid risk of fire or burns. Do not allow pets to climb on the product even when it is not in operation. Liquids such as water, coffee or tea are able to be overheated beyond the boiling point without appearing to be boiling, due to surface tension of the liquid. Visible bubbling or boiling is not always present when the container is removed from the cooktop. This could result in very hot liquids suddenly boiling over when the container is disturbed or a spoon or other utensil is inserted into the liquid. To reduce the risk of injury to persons.
- Do not overheat the liquid.
- Stir the liquid both before and halfway through heating it.
- Do not use straight-sided containers with narrow necks.
- After heating, allow the container to stand on the cooktop for a short time before moving the container.
- Use extreme care when inserting a spoon or other utensil into the container after heating. Do not use the cooktop as a work surface or storage space. Do not operate the cooking zones with empty pots or pans. Do not turn on the cooking zones with no pots or pans on the element. Maintenance Do not repair or replace any part of the appliance. All servicing should be done only by a qualified technician to avoid the risk of personal injury and damage to the appliance. Take care to avoid steam burns if using a wet sponge or cloth to wipe spills on a hot cooking area. Wait for the cooktop to cool before using cooktop cleaners. Some cleaners can produce NOXIOUS FUMES if applied to a hot surface. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. If your appliance malfunctions or fractures, switch off all cooking zones, and contact the LG Customer Information Center for service. Always keep the control panel clean and dry. Do not let liquids or grease remain on the cooktop display area. Spilled or burnt-on foods can activate or deactivate the appliance. Clean the display area thoroughly to resume normal operation of the appliance. Clean the appliance regularly to keep all parts free of grease that could catch fire. Exhaust fan ventilation hoods and grease filters should be kept clean. Do not allow grease to accumulate on the hood or filters. Greasy deposits in the fan could catch fire. Refer to the hood manufacturer's instructions for cleaning. 6 IMPORTANT SAFETY INSTRUCTIONS CAUTION STATEMENTS CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Operation This appliance may only be used for normal cooking and frying in the home. It is not designed for commercial or industrial purposes. Use proper pan sizes. This appliance is equipped with one or more surface units of different sizes. Select cookware having flat bottoms large enough to cover the cooking zones. The pan detection sensors will not allow the affected cooking zones to operate without a pan present. Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed cookware are suitable for rangetop service without breaking due to the sudden change in temperature. Check the manufacturers recommendations for cooktop use. Do not place hot cookware on cold cooktop glass. This could cause the glass to break. Do not slide pans across the cooktop surface. They may scratch the cooktop surface. Do not let pans boil dry. This may cause permanent damage in the form of breakage, fusion, or marking that can affect the ceramic-glass cooktop. (This type of damage is not covered by your warranty.) Cook meat and poultry thoroughly, meat to at least an INTERNAL temperature of 160 and poultry to at least an INTERNAL temperature of 180 . Cooking to these temperatures usually protects against food-
borne illnesses. Prior to using the cooktop for the first time, apply the recommended cooktop cleaning cream to the ceramic surface. Buff with a non-abrasive cloth or pad. This will make cleaning easier when the cooktop gets soiled from cooking. The special cooktop cleaning cream leaves a protective finish on the glass to help prevent scratches and abrasions. Please be careful at the edges when moving pots and pans. Ceramic glass is very tough, and impervious to sharp temperature changes but is not unbreakable. It can be damaged if hard or sharp objects fall on it. Be very cautious if using pots made of cast iron, or other pots with rough edges or burrs. Moving these can cause scratches on glass. Do not slide metal or glass across the cooktop surface. Do not use cookware with any dirt buildup on the bottom. Do not use cookware with rough or uneven bottoms. This cookware can mark and scratch the cooktop surface. Do not use the glass cooktop surface as a cutting board. Maintenance Always switch off the appliance before cleaning. For safety reasons, do not clean the appliance with a steam jet or high-pressure cleaner. Clean the cooktop in accordance with the maintenance and cleaning instructions in this manual. Do not use harsh abrasive cleaners or rough metal scrapers to clean the cooktop glass since they can scratch the surface, which may result in shattering of the glass. Clean the cooktop cautiously. Do not use sponges or cloth to wipe spills on a hot cooking area. Use a proper metal scraper. If sugar or a mixture containing sugar falls onto a hot cooking zone and melts, remove immediately, while still hot. If left to cool down, it may damage the surface when removed. IMPORTANT SAFETY INSTRUCTIONS 7 Keep meltable objects or materials away from the ceramic glass surface, for example, plastic utensils, aluminum foil, or cooking wraps. If any materials or foodstuffs melt on the ceramic-glass surface, these should be cleaned up immediately. Use oven mitts to avoid burns when using a metal scraper on a hot cooking zone. Refer to the Maintenance section for proper cleaning and maintenance of the cooktop. E N G L I S H Disposal of Old Appliances To protect the environment, it is important that worn-out appliances are disposed of in the correct manner. The appliance must not be disposed of with household rubbish. You can obtain information about collection dates or public refuse disposal sites from your local government or waste collection service. Before disposing of old appliances make them inoperable so they cannot be a source of danger. To do this, have a qualified person disconnect the appliance from the house circuitry. SAVE THESE INSTRUCTIONS d Bolts (2 ea) e Type A Screws (2 ea) 8 PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features Parts and Features Throughout this manual, features and appearance may vary from your model.
Parts and Features a Dual Cooking Zone 11" / 7" (280 mm / 178 mm) b Single Cooking Zone 8 1/2" x 7 1/8" (216 mm x 180 mm) c Single Cooking Zone 6" (152 mm) d Single Cooking Zone 8 3/16" (208 mm) e Flexible Cooking Zone 8 1/2" x 14 3/16" (216 mm x 360 mm) f Control Panel g Rating Label Model and Serial Number Plate Accessories Cleaner a Cooktop Cleaner (1 ea) b Non-scratch Scouring Pad (1 ea) c Retainer Brackets (2 ea) INSTALLATION 9 E N G L I S H INSTALLATION Before Installing Tools Needed Before You Begin Installation and service must be performed by a qualified installer. Important: Save these instructions for local electrical inspectors use. Read and save these instructions for future reference. Read these instructions completely and carefully. CAUTION If storage is located under the cooktop, do not use it to store flammable or heat-sensitive items such as detergents, aerosols, cleaners, water, food, or plastics. NOTE Installer:
a Pencil Read all installation instructions before installing b Saber Saw the cooktop. Remove all packing material before connecting the electrical supply to the cooktop. Observe all governing codes and ordinances. Only certain cooktop models may be installed over certain built-in electric oven models. Be sure to leave these instructions with the consumer. NOTE Consumer:
Keep this owner's manual and installation instructions for future reference. NOTE This appliance must be properly grounded. Damage caused by failure to follow these instructions is not covered by the cooktop warranty. c Phillips Screwdriver d Flat-blade Screwdriver e Pliers f Tape measure g Level h Drill i Safety Glasses j Gloves Parts not Provided a Junction Box b Wire Nuts c Strain Relief (Conduit Connector) 10 INSTALLATION Unpacking the Cooktop 1 Unpack and visually inspect the cooktop for any damage or missing components. 2 Be sure the bottle of cleaner and conditioner packed in the literature bag is left where the user can find it easily. It is important that the ceramic-glass cooktop be pretreated before use. See Care and Cleaning. Model and Serial Number Location The model and serial numbers are located on a plate on the front side of the cooktop. Please record them in this guide; you will need them for warranty registration. Technical Specifications Models CBIS3618B Description Induction Cooktop Electrical Specificatio ns Connection voltage Maximum connected power load 240/208 VAC 60 Hz., 44.4 A / 41.6 A 10650 W / 8650 W Cooktop Dimensions 36 5/8" (930 mm) (W) 3 9/16" (91 mm) (H) 21 1/16" (535 mm) (D) Countertop Cutout Dimensions Standard Installation 34 3/8" (873 mm) (W) 5 5/8" (142 mm) (H) 19 13/16" (503 mm) (D) Position Size Power (Level 9 / Boost) Front Left 8 1/2" x 7 1/8"
(216 mm x 180 mm) 1500/3000 W (208 V) 1850/3700 W (240 V) Front Right 8 3/16" (208 mm) 1500/3000 W (208 V) 1850/3700 W (240 V) Rear Left 8 1/2" x 7 1/8"
(216 mm x 180 mm) 1500/3000 W (208 V) 1850/3700 W (240 V) Cooking Zones Rear Right 6" (152 mm) 1150/1450 W (208 V) 1400/1800 W (240 V) Flex Left Center 8 1/2" x 14 3/16"
(216 mm x 360 mm) 2700/3000 W (208 V) 3300/3700 W (240 V) 11" / 7"
(280 mm / 178 mm) Inner Burner:
1500/3000 W (208 V) 1850/3700 W (240 V) Dual Burner:
3000/4900 W (208 V) 3700/6000 W (240 V) NOTE The maximum power of each cooking zone depends on the size and material of the cookware used. INSTALLATION 11 Preparing the Installation Location Important Installation Information All electric cooktops run off a single phase, three-wire or four-wire cable, 240/208 volt, 60 hertz, AC-only electrical supply with ground. Minimum distance between cooktop and overhead cabinetry is 30" (762 mm). Make sure the cabinets and wall coverings around the cooktop can withstand the temperatures (up to 93
[200 ]) generated by the cooktop. E N G L I S H Dimensions and Clearances O E J P F K A M L G C B C D I H O Q R K a Do not obstruct these areas. b Right side c Radius: 3/8" (10 mm) S N T U d 4 X 8 (102 mm x 203 mm) opening to route armored cable if panel is present. e Approximate location of junction box
A B C D E F Dimension/Clearance 36" Cooktop Width of upper plate Depth of upper plate 36 5/8" (930 mm) 21 1/16" (535 mm) Distance from bottom of upper plate to bottom of conduit 3 7/16" (87 mm) Width of cooktop base Depth of cooktop base 33 7/8" (860 mm) 19 5/16" (490 mm) Distance from bottom of upper plate to bottom of cooktop base 2 5/16" (58 mm) 12 INSTALLATION
G H I J K L M N O P Q R S T U Dimension/Clearance 36" Cooktop Height of conduit Distance from side edge of cutout to side of counter Width of cutout Depth of cutout Depth of bottom cabinets Distance from front of counter to front edge of cutout Distance from rear edge of cutout to nearest combustible surface Height below cutout (Empty space is needed underneath the cooktop for optimum performance.) Depth of overhead cabinets 1 1/8" (29 mm) 21 1/8" (28 mm) 234 3/8" (873 mm) 134 1/2" (876 mm) 219 13/16'' (503 mm) 119 15/16'' (506 mm) 24" (610 mm) 22 3/16" (55 mm) 22 1/16" (52 mm) 25 5/8" (142 mm) 113 (330 mm) Clearance from top of cooking surface to bottom of overhead cabinets 230" (762 mm) Clearance from top of cooking surface to bottom of overhead cabinets 236 (914 mm) Clearance from countertop to bottom of adjacent cabinets Distance from edge of cooktop to nearest combustible wall (either side of unit) Junction box (approximate location) Junction box (approximate location) 218 (457 mm) 22" (50 mm) 10 (254 mm) 12 (305 mm) All dimensions are stated in inches and millimeters (mm). Allow 2 (50 mm) space below the armored cable opening to clear the electric cable and allow space for installation of the junction box on the wall at the back of the cooktop. Thickness of glass: 3/16" (4 mm) CAUTION To eliminate the risk of burns or fire by reaching over heated surfaces, cabinet storage space located above the cooktop should be avoided. If cabinet storage is provided, risk can be reduced by installing a range hood that projects horizontally a minimum of 5 (127 mm) beyond the face of the cabinets. It is very important to keep 3 5/16" (84 mm) distance between the cooktop and a drawer or oven a underneath it. 5 5/8 " (142 mm) 3 5/16 " (84 mm) Installing the Cooktop Electrical Connections Important Safety Instructions Be sure the cooktop is installed and grounded properly by a qualified installer or service technician. This cooktop must be electrically grounded in accordance with local codes or, in their absence, with the National Electrical Code ANSI/NFPA No. 70, latest edition in the United States. WARNING The electrical power to the cooktop must be shut off while line connections are being made. Failure to do so could result in serious injury or death. Providing the Electrical Connection Install the junction box under the cabinet and run 120/240 or 120/208 Volt, AC wire from the main circuit panel. NOTE DO NOT connect the wire to the circuit panel at this time. Electrical Requirements Observe all governing codes and local ordinances 1 A 3-wire or 4-wire single-phase 120/240 or 120/208 Volt, 60 Hz AC-only electrical supply is required on a separate circuit fused on both sides of the line (time-delay fuse or circuit breaker is recommended). DO NOT fuse neutral. The fuse size must not exceed the circuit rating of the appliance specified on the nameplate. 2 36" induction cooktop can consume up to 10650 W at 240 VAC. A 50 Amp circuit breaker with wire guage #8 AWG must be used. WARNING Do not use an extension cord with this appliance. Such use may result in a fire, electrical shock, or other personal injury. INSTALLATION 13 NOTE Wire sizes and connections must conform to the fuse size and rating of the appliance in accordance with the National Electrical Code ANSI/NFPA No. 70, latest edition, and local codes and ordinances. E N G L I S H 3 The appliance should be connected to the fused disconnect (or circuit breaker) box through flexible armored or nonmetallic sheathed cable. The flexible armored cable extending from this appliance should be connected directly to the grounded junction box. The junction box should be located as shown in Dimensions and Clearances with as much slack as possible remaining in the cable between the box and the appliance, so it can be moved if servicing is ever necessary. 4 A suitable strain relief must be provided to attach the flexible armored cable to the junction box. Electrical Connection Connect the flexible armored cable that extends from the surface unit to the junction box using a suitable strain relief at the point the armored cable enters the junction box. Then make the electrical connection as follows. Electrical ground is required on this appliance. This appliance is manufactured with a supply wire and a frame-connected green or bare copper grounding wire. NOTE TO ELECTRICIAN:
The armored cable leads supplied with the appliance are UL-listed for connection to larger gauge household wiring. The insulation of the leads is rated at temperatures much higher than the temperature rating of household wiring. The current-carrying capacity of the conductor wire is governed by the temperature rating of the insulation around the wire, rather than the wire gauge alone. WARNING DO NOT ground to a gas supply pipe. DO NOT connect to electrical power supply until appliance is permanently grounded. Connect the ground wire before turning on the power. 14 INSTALLATION WARNING This appliance is equipped with a copper conductor flexible cable. If connection is made to aluminum house wiring, use only special connectors which are approved for joining copper and aluminum wires in accordance with the National Electrical Code and local codes and ordinances. Improper connection of aluminum house wiring to copper leads can result in a short circuit or fire. Follow the connector manufacturers recommended procedure closely. Where Local Codes Permit Connecting the Appliance-Grounding Conductor to the Neutral (White) Wire Observe all governing codes and local ordinances. b Cable from Cooktop c White Wire (Neutral) d Red Wires e Green Wire (Ground) f UL-listed Conduit Connector g Black Wires h Junction Box If Cooktop is Used in a New Branch Circuit Installation (1996 NEC), Mobile Home, Recreational Vehicle, or where Local Codes Do Not Permit Grounding to the Neutral (White) Wire Observe all governing codes and local ordinances. 1 Disconnect the power supply. 1 Disconnect the power supply. 2 At the circuit breaker box, fuse box or junction box, connect appliance and power supply cable wires as shown. 2 At the circuit breaker box, fuse box or junction box, connect appliance and power supply cable wires as shown. WARNING You may not ground the cooktop through the neutral (white) wire if cooktop is used in a new branch circuit installation (1996 NEC), mobile home, recreational vehicle, or where local codes do not permit grounding to the neutral (white) wire. When grounding to the neutral (white) wire is prohibited, you must use a 4-wire power supply cable. Failure to heed this warning may result in electrocution or other serious personal injury. 3-Wire Grounded Junction Box WARNING If connecting to a 4-wire power supply cable electrical system, the appliance frame connected ground wire MUST NOT be connected to the neutral wire of the 4-wire electrical system. 4-Wire Grounded Junction Box a Cable from Power Supply a Cable from Power Supply b Cable from Cooktop c Ground Wire d Red Wires e Green Wire (Ground) f UL-listed Conduit Connector g Black Wires h Junction Box i White Wire (No Connection) INSTALLATION 15 E N G L I S H Installing the Cooktop Unit 1 Visually inspect the cooktop for damage. Make sure all cooktop screws are tight (see below for locations). NOTE The retainer brackets MUST be installed to meet local codes or, in their absence, with the National Electrical Code ANSI/NFPA No. 70, latest edition. a 3 Screws (Same Both Side) b 4 Screws (Same Both Side) 2 Check and prepare the installation location. See Dimensions and Clearances. 3 Carefully lower the cooktop into the countertop cutout, making sure not to trap any wires. NOTE Do not use caulking compound. The cooktop must be removable, should service be required. 4 Attach the retainer brackets a to the bottom of the cooktop; then snug the bolts against the bottom of the countertop as shown. a Cooktop b Countertop c Bolt d Retainer Brackets e Type A Screw Final Check Perform a final operational check of the cooktop, making sure the cooktop powers on properly and that each cooking zone operates correctly. Refer to the Operating Instructions in this guide for details. 16 OPERATION OPERATION Introduction to Induction Cooking How Induction Cooking Works An induction coil beneath the ceramic glass cooking surface generates magnetic fields, which act directly on the base of the pots and pans. Instead of heating the ceramic glass, this method heats the base of the pan immediately, saving time and energy. Since the heat required for cooking is generated directly in the base of the pan, the cooking zone itself warms up only slightly. The cooktop does become hot when heat is transferred from the cookware. IMPORTANT:
Electromagnetic fields can affect electronic circuits and interfere with portable radios and phones. Do not put magnetically active objects (e.g., credit cards, computer diskettes, cassettes) on or near the ceramic glass surface while one or more induction cooking zones are in use. Do not put any metal objects (e.g., spoons, pan lids) on the cooking zones as they can become hot when the cooking zones are in use. Cookware Induction Cookware a magnet to check if the cookware base material is suitable. If the magnet sticks to the bottom of the cookware, the cookware can be used for induction cooking. For the best possible surface cooking results, use only high-quality, heavy gauge steel cookware on the induction cooking elements. Follow manufacturer's recommendations when using induction cookware. Induction Cookware Types The three most common induction cookware types available are stainless steel, cast iron, and porcelain-enamel-coated metals. Stainless Steel is generally excellent for induction cooking. It is durable, easy to clean, and resists staining. NOTE Not all stainless steel cookware is magnetic;
stainless steel is not always suitable for induction cooking. Cast iron cooks evenly and is also good for induction cooking. Do not slide cast iron cookware on the cooktop; cast iron cookware with a rough surface will scratch the ceramic cooktop. Porcelain-enamel-coated metals have variable heating characteristics depending on the quality of the base metal. Make sure the porcelain-
enamel coating is smooth to avoid scratching the ceramic cooktop. NOTE Before using the induction cooking elements, carefully read and follow these cookware recommendations and the instructions in the pan sensing sections. Incompatible Cookware Aluminum, nickel-silver pots Heat-resistant glass pots Roasting pans Stone pots When purchasing pans for use on the induction cooktop, look for cookware identified by the manufacturer as "induction ready" or "induction capable", or that is marked by the manufacturer as specifically designed for induction cooking. The base material of the cookware must be magnetic for the cooking elements to activate. Use Stainless steel pots (without the IH mark) IH mark
- Without the IH mark, heating may not work well. Induction Pots with partially magnetic base
- Even if there is an IH mark, a container that only has magnetic material on part of the bottom of the container may not be automatically detected or the product may not work properly. a Material that sticks to the magnet OPERATION 17 more noticeable if the contents of the pan are cold. As the pan heats up, the noise will decrease. The noise will also decrease if the power level setting is reduced. NOTE When using the induction cooktop, operational noises are more noticeable while cooking in Boost mode. But very loud noises are not normal when induction cooking. The cooktop fan may turn on to reduce the temperature of the product, even when the surface elements are not being used. Cookware that is not marked "IH" may make a E N G L I S H b Material that does not stick to magnet loud noise. A pot with legs A pot with a round bottom
- The smaller contact area may give poor results. Do not use a container with a flat bottom surface smaller than the burner size. Pan Preheat Recommendations Induction cooking may decrease the amount of time required to preheat cookware compared to cooking on a radiant element cooktop or gas surface burner. Pay close attention to all food items while cooking on the cooktop and until all cooking processes are complete. CAUTION Remember that induction surface cooking initially heats the cookware VERY QUICKLY if the cookware does not contain food. Noises during Cooktop Operation The electronic processes involved with induction cooking may create some background noises. You may hear a slight buzzing sound when cooking on the cooktop. These noises are part of the induction cooking process and are considered normal. Some cookware will buzz, depending on the construction or base material. The buzz may be Under certain conditions, your cookware may produce a high-pitched whistling noise when two elements are in use at the same time. The power levels at which this occurs may vary depending on the kind of cookware being used. Change the power level to eliminate the noise or reduce its volume. Use Flat-Bottomed Cookware Cookware must fully contact the surface of the cooking element. Use flat-bottomed pans sized to fit the cooking element and amount of food being prepared. Check for flatness by rotating a ruler across the bottom of the cookware. a Pan Size Recommended Cookware Size
Pan size a Dual Cooking Zone Single: 5 13/16" - 8" (147 mm -
203 mm) Dual: 9" - 11" (228 mm - 280 mm) 18 OPERATION Pan size Pan size meets or exceeds the recommended minimum size for the cooking element. b Single Cooking Zone c Single Cooking Zone d Single Cooking Zone e Flexible Cooking Zone 5 13/16" - 7 1/8" (147 mm - 180 mm) 5 13/16" - 7 1/8" (147 mm - 180 mm) 7 1/2" - 8 11/16" (190 mm - 220 mm) 4 3/4" x 10 5/8" (120 mm x 270 mm) The center area is a dual cooking zone which activates single or dual elements depending on pot/pan size. If the cooktop detects cookware that is less than 9" in diameter, only the inner ring(single element) will activate. If it detects cookware larger than 9" in diameter, it will activate both the inner and outer rings(dual element). To quickly boil a very large quantity of water, set the center element to Boost, use a pot that is at least 9" in diameter so that the center dual element is activated, and turn off all other elements. Minimum Cookware Size Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater. For flexible cooking zone, minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270 mm). Cookware Placement Use the proper cookware and place it correctly on the cooktop. One or more of the cooking elements will not heat if any of the incorrect conditions shown is detected by the sensors located below the ceramic cooktop surface. Correct the problem before attempting to use the cooktop. Correct Cookware is centered correctly on surface of cooking element. Pan has flat bottom and straight sides. Pan rests completely on the cooktop surface. Pan is properly balanced. Incorrect Cookware is not centered on surface of cooking element. Pan has curved or warped bottom or sides. Pan does not meet the minimum size required for the cooking element used. Pan bottom rests on cooktop trim or does not rest completely on the cooktop surface. Pan is unbalanced by heavy handle. Cookware Placement in Flexible Cooking Zones a Compatible OPERATION 19 b bottom not flat c handle too heavy Dirty cooking zones and cookware use more electricity. Whenever possible, place lids firmly on pots and pans so that they are completely covered. E N G L I S H The base of the pot should be the same size as the cooking zone. b Not compatible Avoiding Scratches Use heavier gauge stainless steel cookware on your ceramic cooktop surface. This will help reduce the possibility of developing scratches on the ceramic surface. Low-quality cookware can scratch the cooktop surface. Cookware should always be lifted over the ceramic cooktop surface to prevent scratching. Over time, sliding ANY type of cookware over the ceramic cooktop may alter the overall appearance of the cooktop. Eventually, the buildup of scratches can make cleaning the surface difficult and degrade the overall appearance of the cooktop. Scratches can also result from grains of sand (from washing vegetables) which are dragged with the pot across the cooking surface.
Control Panel Control Panel Features For Best Results Always follow the recommendations for proper cookware type and size. In addition:
Do not use dirty pans with grease buildup. Always use pans that are easy to clean after cooking, and make sure that the bottoms of the pans are clean and dry. When cooking with large amounts of liquid, use large pots so that nothing can boil over. Do not let pans boil dry. This may cause permanent damage in the form of breakage, fusion, or marring that can affect the ceramic cooktop. (This type of damage is not covered by your warranty.) Match the pan size and cooking zone to the amount of food being prepared. Tips for Saving Energy Always position pots and pans before switching on the cooking zone. a not aligned Locations of Surface Elements and Controls The surface burner elements are positioned in the same locations on the cooktop and the control panel for ease of use. Surface elements and controls POWER: Press and hold for 1 second to turn the entire cooktop ON. When it is ON, the cooktop is in standby mode until a cooking zone is activated. Pause: Sets the active cooking zone to minimum output. Press to activate or deactivate. a b c Clean Lock: Press to lock the control panel before cleaning it. 20 OPERATION Surface elements and controls d SETTINGS: Press to adjust settings. For a list of configurable settings, see "Operating Instructions". e Kitchen Timer: Press to set a kitchen timer. For details, see "Operating Instructions". f Cooktop Control: To check the status of a cooking zone and adjust the cooking zone. For details, see "Operating Instructions". To Set the Element Power Level Select the number on the element power settings for the active cooking zone to adjust the power level from 1 to 9. If you've set 17 power levels in the Settings menu, press the dots between the numbers to adjust the power level up or down half a step. Hot Surface Indicator Hot surface indicator If this icon is displayed on the screen, be careful because the ceramic glass surface is hot.
- Failure to do so may result in burns or injuries. After turning off the burner, the icon is displayed continuously until the ceramic glass surface cools down.
- If the temperature near the product is high, it may take longer for the ceramic glass surface to cool down. Even after the indicator light has turned off, be careful since the surface may still be hot. Getting Started The first time that power is supplied to the cooktop, the LG Studio logo is displayed for 1 second. After turning on the cooktop for the first time, adjust the settings to suit your preferences. To operate the control panel, press the pad firmly with the flat part of your fingertip. 1 Press POWER on the LCD display. 2 After the startup animation, select the desired language and press NEXT. 3 Set the correct time of day and choose between a 12-hour or 24-hour time format.
(The 12-hour format is not available in French.) Then press NEXT. 4 Read through the application guide in the display and press DONE. 5 The Main screen appears in the display. Changing Cooktop Settings Settings To adjust settings after the initial setup, press the display to open the main screen. Press SETTINGS at the bottom center of the main screen. Swipe the screen or press the "<, >" arrow keys to navigate through the settings screens. 4 When Lockout is turned on, the lock icon k appears at the center bottom of the display. OPERATION 21 Unlock 1 Press any part of the screen while Lockout is on. E N G L I S H 2 A popup screen appears. Press UNLOCK for 3 seconds. 3 The lock icon disappears from the bottom of the display. Clock The time is displayed on the LCD display when the cooktop is turned on. Setting Time of Day 1 Press SETTINGS at the center bottom of the main screen. 2 Press Clock, then set the correct hour and minutes by scrolling. You can also press the number pad icon < and enter the desired numbers. 3 Select either a 12-hour or 24-hour clock mode
(12H/24H). The 12-hour mode is not available in French. 4 Press OK. Wi-Fi Connect the appliance to a home Wi-Fi network. Setting Up Wi-Fi 1 Press SETTINGS at the center bottom of the main screen, and then press Wi-Fi in the first settings screen. 2 Follow the instructions in the Wi-Fi Guide in the display. 3 Select ON, OFF, or RESET and press OK. Location of Settings Page 1: Lockout, Clock, Wi-Fi, Brightness, Power Levels, Language Selection Page 2: Volume, Program Update, Factory Data Reset, Open Source License Lockout The Lockout feature automatically prevents most cooktop controls from being turned on. It does not disable the clock or timer. If Lockout is turned on, all cooktop functions are disabled except the POWER button. Lock 1 Press SETTINGS at the center bottom of the main screen. 2 Press Lockout on the first Settings screen. 3 Press LOCK on the screen. 4 If ON is selected, the Wi-Fi icon f appears at the bottom of the display. 22 OPERATION 5 If you select RESET, you will have to re-enter the Wi-Fi password. Brightness Adjust the brightness of the LCD display from 20 %
to 100 % in increments of 20 %. Setting the Volume 1 Press SETTINGS at the center bottom of the main screen, swipe to the second settings screen, and press Volume. 2 Select MUTE, LOW, or HIGH. Setting Display Brightness 1 Press SETTINGS at the center bottom of the main screen, and press Brightness. 3 Press OK. 2 Adjust the display brightness by pressing and dragging the dot across the bar, by tapping anywhere on the bar, or by pressing + or . 3 Press OK. Power Levels 1 Press SETTINGS at the center bottom of the main screen, and press Power Levels. Program Update Once the appliance is connected to a home Wi-Fi network, use this setting to check for available programming updates and install them. 1 Press SETTINGS at the center bottom of the main screen, swipe to the second settings screen, and press Program Update. Factory Data Reset This function returns all settings to the factory defaults. 1 Press SETTINGS at the center bottom of the main screen, swipe to the second settings screen,and press Factory Data Reset. 2 Choose between 17 levels and 9 levels. (the output of each maximum level is the same). 2 If you want to reset data to the factory defaults, press RESET and then OK. 3 Press OK. Language Selection Set the display language to English, Spanish, or French. Selecting a Language 1 Press SETTINGS at the center bottom of the main screen, and press Language Selection. 2 Select the desired language. 3 Press OK. Volume Adjust the volume of the cooktop controls. NOTE All stored data will be deleted. Open Source License This screen contains open source software licensing information. 1 Press SETTINGS at the center bottom of the main screen and swipe to the second settings screen. 2 Press Open Source License. Before Using the Cooktop Before using the cooktop for the first time, clean it thoroughly with the included cleaner or ceramic cooktop cleaner according to the Care and Cleaning instructions in this guide. This will help protect the ceramic surface and make future cleanup easier. OPERATION 23
- For flexible cooking zone, minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270mm). Selecting the Cooking Zone Place an induction-compatible pan on top of the desired cooking zone. E N G L I S H Press the icon s in the desired cooking zone on the display to set the power level. NOTE Once the cooking zone has been selected the power level must be selected within 3 seconds with the element power settings. Otherwise, the power settings will turn off for safety. Setting the Power Level The power level for the selected cooking zone can be set from 1 to 9. Selecting the Power Level 1 Press a number in the Power Levels popup to set the power level from 1 to 9. If you've set 17 power levels in the settings menu, press the dots between the numbers to adjust the power level up or down half a step. CAUTION Never use abrasive scrubbing pads or cleaners. They can cause permanent damage to the cooktop surface. Activating the Cooktop To turn on the cooktop, press the POWER key for approximately 1 second. The LCD panel will turn on. To turn off the cooktop, press the POWER key. NOTE After turning on the cooktop with the POWER key, you must select one of the cooking zones within 60 seconds. If no selection is made, the cooktop will turn off for safety. Automatic Detection The automatic detection function checks whether or not a container is placed on top of the burner. When a container is placed on the burner, the words "Auto Detected" will be displayed. (The words "Auto Detected" will disappear after 30 seconds or when the burner is running.) The words "Auto Detected" will not be displayed if a container is not placed on the burner, and this function is activated initially only once after the power is turned on. Depending on the conditions of use (whether the burner is being used, the container material, status of the container base, etc.), the automatic detection time may differ or the cookware may not be detected automatically. NOTE If the cookware is too small, the words "Auto Detected" may not be displayed. Minimum cookware size
- Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater. 24 OPERATION 1 A B 2 2 Selecting a power level turns on the cooking zone. The cooking zone indicator remains lit and the power level is stored. a Figure A b Figure B NOTE If a power level is not selected, the power settings will turn off after 3 seconds. Readjusting the Power Level 1 Press the desired cooking zone in the display to bring up the Power Levels popup. 2 Press the desired level in the Power Levels popup. If no selection is made, the Power Level popup disappears after 3 seconds and the power level remains the same. NOTE Once the power level is changed, the burner operation is temporarily stopped and then restarted at the changed power level. Power Level Indicator Cooking element LED bar
- The range provides an LED bar for each cooking element on the cooktop. Check the display and use the LEDs to monitor the power levels of the elements. 1 2 3 4 5 6 7 8 9 a 9 Step b Boost c Melt OPERATION 25 d Simmer Available power level settings
- The cooktop controls LED bar displays the elements power level settings, ranging from Level 1 to Level 9 to Boost. Turning Off the Cooking Zone 1 After the cooking is complete, press the x icon on the display to turn off the cooking zone. NOTE If the following pop-up screen appears during operation, check for the following issues.
- The cookware is not centered within the cooking zone.
- The cookware is not compatible with induction cooking.
- There is no cookware on the cooking zone. E N G L I S H 2 The corresponding cooking zone display will turn off. 3 To turn off all cooking zones, press the POWER key. WARNING Your cooktop has a residual heat indicator for each cooking zone. This indicator will warn that this area has been used and is still giving off enough heat to cause burns. Avoid touching the cooking zone when this indicator is shown. Although the cooktop is off, the popup message will stay lit until the cooktop has cooled down. Tips for Induction Cooking Getting the results you want when cooking can take a bit of time and effort. If you are not familiar with induction cooking, it may take a bit of practice or adjusting of your usual methods to achieve the expected results. Using the cooking chart and these cooking tips as a guide, you will soon be enjoying the benefits of induction cooking. The quantity or quality of some foods can affect their cooking times. When safe, allow food to come to room temperature before cooking to take advantage of induction's ability to heat food quickly. Cookware heats up very quickly when induction cooking. Check food or liquids occasionally and stir or reduce heat to avoid scorching, overcooking, splattering, or boilovers. Sauces, soups, and stews may heat up more quickly than you are used to and boil over if not watched. For best results, stir frequently. Overcooked food loses moisture and tastes dry, while undercooked food can cause illness. For best results, use a thermometer to ensure that food is heated to a safe internal temperature. Use nonstick or seasoned pans when cooking to reduce the amount of additional fat added to a recipe. Don't overcrowd cookware. To avoid slow cooking times and poor results, use cookware that is appropriately sized for the amount of food you are cooking. 26 OPERATION When boiling water on the center element, an 11" diameter pot gives the best performance and saves the most time. Use the Boost setting to quickly boil water, or whenever you need extra heating power in one element. To quickly boil a very large quantity of water, set the center element to Boost, use a pot that is at least 9" in diameter so that the center dual element is activated, and turn off all other elements. To prevent damage to the product, if one of the right-side elements is turned on when the center dual element is using the Boost setting, the power setting of the center dual element is automatically reduced to power level 9. To maintain the Boost setting on the center dual element, use any of the left-side elements instead.
a Boost Cooking Function Melting Example Food Item Chocolate Over Direct Heat Power Level 1 or Melt Notes/Comments Stir continuously to prevent scorching. If using a double boiler to melt chocolate, use power level 2. Butter 2 Monitor carefully to prevent poor results. Reheating Soups & Stews 3-4 Monitor carefully and stir frequently to achieve desired results. Sweating Vegetables Onions Carrots Celery Peppers Simmering Tomato Sauce Cheese Sauce Potatoes Grains Stocks/Broths or Stews Steaks/Chops Eggs 5-6 To sweat vegetables, cook them until they release moisture, without browning. Simmer 4-5-6 Monitor carefully to prevent spillovers. To steam vegetables or grains, bring cooking liquid to a simmer, cover the pot, and reduce heat to power level 2. Sauting or Other Breakfast Meats 5-6-7 Monitor carefully and stir frequently to achieve desired results. Frozen Vegetables Stir Frying Browning Beef For Chili or Stews Steaks or Chops Fried Chicken French Fries Battered Fish/
Shellfish Searing/
Browning Frying/Deep Frying 8-9 Room temperature meats will sear and brown more effectively. Fat may splatter if power level is too high. 7-8 Fat may splatter if power level is too high. OPERATION 27 Cooking Function Blanching Vegetables Boiling Example Food Item Power Level Notes/Comments Broccoli Cauliflower Green Beans Pasta Water Shellfish 8-9 Monitor carefully to prevent spillovers. 8-9-Boost Do not fill pot to rim. Water can boil over if the power level is too high. E N G L I S H NOTE These settings are recommended guidelines for cooking. You may need to adjust the power level for the type of food and pan. Cooking times for some foods will vary depending on quantity or quality. setting of the center dual element is automatically reduced to power level 9. To maintain the Boost setting on the center dual element, use any of the left-side elements instead. For safety, after 6 minutes the Boost setting will automatically revert to either power level 9 or the previously set power level. Using the Cook Modes SIMMER Use SIMMER to simmer sauces or stews. Turning Simmer On Place the cookware on any cooking zone except for the rear right cooking zone. Activate the Power Levels popup and press the SIMMER key.
a Boost Turning Boost On Place the cookware on a cooking zone. Activate the Power Levels popup and press the BOOST key. MELT Use MELT to melt items such as chocolate or butter without scorching. Turning Melt On Place the cookware on the rear right cooking zone. Activate the Power Levels popup and press the MELT key. BOOST Use the Boost function to boil water or heat up large quantities of food quickly. To prevent damage to the product, if one of the right-side elements is turned on when the center dual element is using the Boost setting, the power WARNING Never use the Boost mode to preheat empty cookware or to heat oil, butter or lard. The cookware may be damaged and the fat or grease may catch fire if overheated. NOTE Under certain conditions, the Boost function will turn off automatically to protect electronic elements inside the cooktop. This can occur if the product is used for long periods, when frying, or if cookware is lifted or moved in the Boost mode. 28 OPERATION Using the Flexible Cooking Zone Using the Dual Cooking Zone Adjoining cooking zones can be combined to create one large cooking zone with the Flex function. This is especially convenient when cooking in Dutch ovens or other large oblong pans. Activating the Flexible Cooking Zone 1 Place the cookware over 2 side cooking zones and make sure both cooking zones are activated. The Flex icon will show 2 divided zones. The dual element, located in the center position, offers two different sized elements to accommodate different pan sizes. The cooking zone automatically activates the single or double cooking zone, supplying the proper power to optimize cooking results. The effectiveness of the pan sensing depends on the material and properties of the cookware being used. Activating the Dual Cooking Zone 1 To activate the larger cooking zone, place a pan that is at least 9" (23 cm) in diameter on the cooking zone. 2 Select the desired power level. NOTE If one of the two burners in the Flex Cooking Zone is functioning, cancel the burner to use the Flex feature. 2 To merge the 2 cooking zones, press the Flex icon. The icon will change to show one combined zone. 3 Select the desired power level. 4 To turn off Flex mode, press the Flex icon again. Other Functions Pause The pause function reduces the power level of a cooking zone to level 1 and maintains it at that level until deactivated. To use the pause function, press the Pause icon. To turn off the pause function, press Pause again to return the cooking zone to the previous power level. Clean Lock Use this function when cleaning the screen area of the cooktop. Press the Clean Lock icon to lock the controls for 30 seconds. To unlock the controls, wait 30 seconds or press the Clean Lock icon for 1 second. OPERATION 29 Cooking Timer The Cooking Timer also acts as a simple timer and does not automatically turn off the cooking zone. This timer can be set for each cooking zone, and sounds an alarm when the set time has passed. If the cooking zone is in use, press the Cooking Timer icon on the active cooking zone. Scroll (or use the keypad icon) to set the desired hours and minutes, then press OK. E N G L I S H Timer Kitchen Timer The Kitchen Timer acts as a simple timer and does not turn off the cooking zone. It is not tied to any specific cooking zone. When the set time has passed, it sounds an alarm. Press the Kitchen Timer icon. Scroll (or use the keypad icon) to set the desired hours, minutes, and seconds, then press OK. When the set time has passed, a popup screen with "Timer finished" appears with the alarm sound. When the set time has passed, a popup screen appears with the alarm sound. Press YES to turn off the cooking zone. WARNING The Timer function does not automatically turn off the cooktop or cooking zones. Be sure to press the POWER key to turn the cooktop off after cooking. Automatic Power Level Control The power level displayed may be different from the actual power level at the high end of the temperature range. To prevent the cooktop from overheating, the power level is controlled automatically. NOTE Power Cycling
- It is normal for heating elements to cycle On/
Off during use to control output power. If the index is low, check the material, size and shape of the cookware base.
- Even if the cookware has an IH mark, if the index is low it may not heat properly on this appliance. 30 OPERATION Cookware Heating Index The cookware heating index can be used to determine if a container will heat well on an induction burner. The heating index may vary due to conditions such as voltage, cookware size, or cookware temperature. Use cookware with a bottom diameter that is suitable for the burner size. The heating index may vary depending on the burner. The cookware heating index displayed on this product is based on internal manufacturer standards. Environmental conditions may cause inaccurate or variable results. Use the results only as a reference point. Using the Heating Index 1 Turn off all burners. If more than one burner is running, this function will not work. 2 Place the cookware on the burner you want to use. Place cookware in the center of the burner. 3 Set the output level to 9. 4 Long press (more than 3 seconds) on the power level area to display the cookware heating index. a Long press (more than 3 seconds) on level 9. b The cookware heating index is displayed. 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 1 0 0 Index
(%) Heating a No heating b Low c High The higher the index, the better the cookware heats up (in the range of 0 to 100%, in 10% increments). SMART FUNCTIONS LG ThinQ Application This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Monitoring
- This function helps you check the current status, remaining time, cook settings and end time in one place. Product Notifications
- Turn on the Push Alerts to receive appliance status notifications. The notifications are triggered even if the LG ThinQ application is not open. Interworking Function
- The LG ThinQ automatically turns on/off the vent fan when paired with the cooktop. Both products must be connected to the LG ThinQ application and have an interworking funtion. Firmware Update
- Keep the appliance updated. NOTE If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again. To disconnect the appliance from the Wi-Fi network, delete the cooktop from the list of connected products in the LG ThinQ application. The appliance is not intended to be operated by means of remote control system. This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users. Before Using LG ThinQ Application 1 Check the distance between the appliance and the wireless router (Wi-Fi network). If the appliance is too far from the router, the signal strength becomes weak. It may take a long time to connect or installation may fail. SMART FUNCTIONS 31 2 Turn off the Mobile data or Cellular Data on your smartphone. E N G L I S H 3 Connect your smartphone to the wireless router. NOTE To verify the Wi-Fi connection, check that the f icon on the control panel is lit. The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. The Wi-Fi connection may not connect or may be interrupted because of the home network environment. The network connection may not work properly depending on the Internet service provider. The surrounding wireless environment can make the wireless network service run slowly. If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. 32 SMART FUNCTIONS NOTE If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. Wireless LAN Module Specifications Frequency Range 2412 MHz - 2462 MHz Output Power
(Max)
< 30 dBm FCC Statement This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturers instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:
Reorient or relocate the receiving antenna of the radio or television. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibility of the user to correct such interference. FCC Notice The following notice covers the transmitter module contained in this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. SMART FUNCTIONS 33 E N G L I S H This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance. Industry Canada Statement This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-
exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT. Open Source Software Notice Information To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://
opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product. 34 MAINTENANCE MAINTENANCE Care and Cleaning Make sure the electrical power is off and all surfaces are cool before cleaning any part of the cooktop. Cleaning the Cooktop Normal Daily Use Cleaning CAUTION If any sugar or food containing sugar spills, or plastic or foil melts on the cooktop, remove the material IMMEDIATELY with a metal razor scraper while the cooking surface is still hot to avoid the risk of damage to the glass-ceramic surface. When used correctly, the scraper will not damage the cooktop surface. For your safety, please use an oven mitt or pot holder while scraping the hot cooking surface. If water or food containing water spills, remove the spill IMMEDIATELY with a dry paper towel. Do not use scrub pads or abrasive cleaning pads. They may damage your cooktop surface. For your safety, wear an oven mitt or pot holder while using a scraper on the hot cooking surface. Use ceramic cooktop cleaner on the glass cooktop. Other creams may not be as effective or may scratch, damage or stain the cooktop surface. To maintain and protect the surface of the glass cooktop, follow these steps:
1 Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner. This helps protect the top and makes cleanup easier. 2 Use ceramic cooktop cleaner daily to help keep the cooktop looking new. 3 Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop. 4 Use a paper towel to clean the entire cooktop surface. 5 Rinse with clear water and use a dry cloth or paper towel to remove all cleaning residue. NOTE Any damage or failure of the product resulting from the items below may not be covered under the LIMITED WARRANTY.
- Sugary spillovers (such as preserves, ketchup, tomato sauce, jellies, fudge, candy, syrups, or chocolate) or melted plastics can cause pitting on the surface of your cooktop.
- If food or water containing calcium (such as baking powder, wine, milk, spinach, or broccoli) is spilled on the cooktop, it can permanently stain or discolor the surface. Burned-On Residue 1 While the cooktop is still warm, remove any burnt on deposits or spilled food from the glass-ceramic cooking surface with a suitable metal razor scraper. To prevent burns, wear an oven mitt or pot holder while using the metal scraper. NOTE Do not use a dull or nicked blade. Hold the scraper at approximately a 30 angle to the cooktop. The razor scraper will not damage the markings on the cooking surface. 2 When the cooking surface has completely cooled, apply a few dime-sized dabs of a glass-ceramic cooktop cleaner in each burner area. Work the cleaning cream over the cooktop surface with a damp paper towel. Leave the cleaner on for 10 minutes before rinsing it off. 3 Rinse with clean water and wipe the cooktop surface with a clean, dry paper towel. Maintaining the Cooktop MAINTENANCE 35 CAUTION Do not use chlorine bleach, ammonia, or other cleaners not specifically recommended for use on glass-ceramic cooktops. Let your glass-ceramic cooking surface cool off E N G L I S H before cleaning. Wipe off with a damp towel and mild detergent Use a metal scraper Apply cooktop cleaning cream. Rub with a towel. Rinse with a damp towel, then wipe dry. Regular
(Recommended after each use) Occasional
(Recommended every week) Thorough
(Recommended for tough stains or burnt-on food) NOTE For additional product information, visit our website at www.lg.com Metal Marks and Scratches CAUTION Cookware with rough or uneven bottoms can mark or scratch the cooktop surface. Do not slide metal or glass across the cooktop surface. Do not use cookware with any dirt build-up on the bottom. Do not use cookware if there is foreign matter on the cooktop surface. Always clean the cooktop surface before cooking. NOTE Any damage or failure of the product resulting from the items below may not be covered under the LIMITED WARRANTY.
- Be careful not to slide pots and pans across the cooktop. Doing so will leave metal markings on the cooktop surface. To help remove these marks, use a ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.
- If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave a black discoloration on the cooktop. This should be removed immediately before heating again or the discoloration may be permanent. 36 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials. Parts and Features Problem Cooktop does not work Cooktop does not heat Elements turn off while cooking. Elements do not get hot enough. Possible Cause & Solution Cooktop controls are locked. See Clean Lock to turn off the Clean Lock feature. Circuit breaker has tripped or fuse is blown. Reset the circuit breaker. Power outage. Check house lights to confirm power outage. Installation wiring not complete. Contact the installer or dealer. Incorrect cooking zone selected. Make sure the correct control is ON for the cooking zone being used. No power to cooktop. See Cooktop does not work above. Cooktop inner temperature is too high. Check that cooktop has been installed according to the installation instructions. Control panel may not be set properly. Check the power level. Cookware that is not marked IH or convection compatible may not heat properly. Use cookware with the IH mark. Cookware may not be flat or the correct shape or size. Use cookware with a flat bottom. Minimum cookware size
- Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater.
- For Flexible Cooking Zone, minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270 mm) For best results when using the Dual cooking zone, use cookware with a bottom surface that is 9" in diameter or larger. Use the recommended cookware. See Induction Cookware. A fan sound can be heard. Cooktop inner temperature is high. This is normal. The cooling fan will run when any element is turned on. With heavy use the fan may continue to run after the controls are turned off until the cooktop has cooled. Noises are heard during cooking. The following noises are normal. Humming/buzzing sound Caused by the magnetic field transmitting power to the cookware. It is most noticeable at high power settings and becomes quieter if the power is reduced. Problem Noises are heard during cooking. The following noises are normal. TROUBLESHOOTING 37 Whistling sound Possible Cause & Solution Most noticeable with lighter weight cookware or when cookware is empty. Under certain conditions, your cookware may produce a high-pitched whistling noise when two elements are in use at the same time. The power levels at which this occurs may vary depending on the kind of cookware being used. Change the power level to eliminate the noise or reduce its volume. E N G L I S H Cracking sound May occur when using composite cookware as the different materials resonate and heat at different rates. This will not damage or impair the performance of the cookware. Clicking sound Caused by the electrical switches. It is normal to hear a clicking noise when operating burners below power level 6. Ticking sound Caused by the cookware detection. The Boost function has been deactivated or cannot be activated. To prevent damage to the product, if one of the right-side elements is turned on when the center dual element is using the Boost setting, the power setting of the center dual element is automatically reduced to power level 9. To maintain the Boost setting on the center dual element, use any of the left side elements instead. For safety, after 6 minutes the Boost setting will automatically revert to either power level The cookware cannot be detected automatically. Cookware has been damaged. Output power is different when the same type of burner is used. 9 or the previously set power level. There is no cookware on the burner. Place cookware on the burner. The words Auto Detected will be displayed. Cookware is not compatible with induction cooktop. Use only cookware that is compatible with the induction cooktop. For details of compatible cookware, see Induction Cookware Cookware is overheated. Never use the Boost mode to preheat empty cookware or to heat oil, butter or lard. Use the Boost function to boil water or heat up large quantities of food quickly. Cooktop is overheated. The power level displayed may be different from the actual power level at the high end of the temperature range. To prevent the cooktop from overheating, the power level is controlled automatically. Power cycling This is normal. The LCD screen does not work properly. Timer does not turn off the cooking zone. The hot surface indicator stays on after the burners are turned off. During use, the heating element cycles on/off to control the output power. Hot cookware is placed on top of the LCD screen. To prevent malfunction, do not place the hot cookware on top of the LCD screen. This is normal. The kitchen timer/cooking timer acts as a simple timer and does not turn off the cooking zone. This is normal. After you turn off the burners, the indicator remains on until the ceramic glass surface cools down. If the temperature near the product is high, it may take longer for the ceramic glass surface to cool down. 38 TROUBLESHOOTING Problem Error code FC, F1, or F5 appears on the display. Possible Cause & Solution Electronic control has detected a fault condition. Turn the power off and then on again to turn off the error code. If the issue recurs, call for service. Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on. Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly. The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz. Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance and the router are too far apart. If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as your password. In this instance, the password is case sensitive and the last 4 characters are unique to your appliance. E N G L I S H LIMITED WARRANTY 39 LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (LG) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED PROCEDURE FOR RESOLVING DISPUTES BELOW. Should your LG Induction Cooktop (Product) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (You) and applies only when purchased lawfully and used within the United States including U.S. Territories. Warranty Period Scope of Warranty HOW SERVICE IS HANDLED Two (2) years from date of original retail purchase Parts and Labor (internal
/ functional parts only) LG will provide, free of charge, all labor and in-home service to replace defective part(s). Replacement Products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured. Replaced Product or part(s) will be the property of LG. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LGS TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY DOES NOT COVER:
Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owners manual. 40 LIMITED WARRANTY Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG. Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed. Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes. Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery. Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owners manual. Damage or failure of the Product caused by the use of parts, components, accessories, consumable cleaning products, or any other products or services that were not authorized by LG. Damage or missing items to any display or open box Product. Refurbished Product or any Product sold As Is, Where Is, With all Faults, or similar disclaimer. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Increases in utility costs and additional utility expenses. Any noises associated with normal operation. Products used for other than normal and proper household use (e.g., commercial or industrial use) or contrary to the Product owners manual. Costs associated with removal and reinstallation of the Product for repairs, or the removal and reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with the Product Owner's manual. Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under this limited warranty. The cost of repair or replacement under these excluded circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to LG mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to dispute or claim shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of LIMITED WARRANTY 41 the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other persons or entitys product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. E N G L I S H Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association
(AAA) and will be conducted before a single arbitrator under the AAAs Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the AAA Rules) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrators award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchasers purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: Arbitration Opt Out or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on Find My Model & Serial Number). 42 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. LIMITED WARRANTY 43 CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED PROCEDURE FOR RESOLVING DISPUTES BELOW. Should your LG Induction Cooktop ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased from an authorized retailer and used within Canada, as determined at the sole discretion of LGECI. E N G L I S H WARRANTY PERIOD: (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture). Parts and Labor (internal/functional parts only) Two (2) years from the date of original retail purchase Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty. LGECIS SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECIS TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warrantys terms. THIS LIMITED WARRANTY DOES NOT COVER:
Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
44 LIMITED WARRANTY Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Products owners manual;
Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Products owners manual;. Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Products owners manual;
Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;
Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
Damage or missing items to any display, open box, refurbished or discounted Product;
Refurbished Product or any Product sold As Is, Where Is, With all Faults, or any similar disclaimer;
Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
Increases in utility costs and additional utility expenses in any way associated with the Product;
Any noises associated with normal operation of the Product;
Replacement of any part that was not originally included with the Product;
Replacement of light bulbs, filters, fuses or any other consumable parts;
Costs associated with removal and/or reinstallation of the Product for repairs; and Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty. Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair. All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to LG mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to dispute or claim shall include LIMITED WARRANTY 45 any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the Notice of Dispute). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LGs receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute. E N G L I S H Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LGs receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other persons or entitys product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrators award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys fees and expenses from you if LG prevails in the arbitration. 46 LIMITED WARRANTY Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-
person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration. Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchasers purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: Arbitration Opt Out; or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on Find My Model & Serial Number). In the event that you Opt Out, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG. You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (EULA) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA. Memo 47 48 Memo Memo 49 50 Memo Memo 51 LG Customer Information Center For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online!
www.lg.com
1 2 3 | user manual | Users Manual | 832.57 KiB | October 13 2023 / April 10 2024 | delayed release |
Scan to see the online manual. OWNER'S MANUAL CERAMIC-GLASS INDUCTION COOKTOP Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH CBIS3618BE MFL54169112 Rev.00_081922 www.lg.com Copyright 2022 LG Electronics Inc. All Rights Reserved. 2 TABLE OF CONTENTS 3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE 3 3 WARNING STATEMENTS 6 CAUTION STATEMENTS 8 PRODUCT OVERVIEW 8 Product Features 9 INSTALLATION Before Installing 9 13 Installing the Cooktop 16 OPERATION 16 Introduction to Induction Cooking 16 Cookware 19 Control Panel 31 SMART FUNCTIONS 31 LG ThinQ Application 34 MAINTENANCE 34 Care and Cleaning 36 TROUBLESHOOTING 36 Before Calling for Service 39 LIMITED WARRANTY 39 USA 43 CANADA IMPORTANT SAFETY INSTRUCTIONS 3 IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety Messages Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and follow all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow instructions. CAUTION You may be injured or cause damage to the product if you do not follow instructions. All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what may happen if the instructions are not followed. WARNING STATEMENTS E N G L I S H WARNING To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this product, follow basic precautions, including the following:
Installation Be sure your appliance is properly installed and grounded by a qualified technician in accordance with the National Electrical Code ANSI/NFPA No. 70, latest edition in the United States, and all local code requirements. Install only per installation instructions. The safety aspects of this appliance comply with accepted technical standards. Never modify or alter the construction of an appliance such as removal of panels, wire covers or any other permanent part of the product. Remove all tape and packaging wrap before using the appliance. Destroy the carton and plastic bags after unpacking the appliance. Never allow children to play with packaging material. The installation and connection of the new appliance must only be carried out by qualified personnel. Operation Know how to disconnect the electrical power to the appliance at the circuit breaker or fuse box in case of an emergency. Mark the breaker or fuse for ease of identification and swift action if necessary. Never use your appliance for warming or heating a room. Persons with a pacemaker or similar medical device should exercise caution using or standing near an induction unit while it is in operation, as the electromagnetic field may affect the working of the pacemaker or similar medical device. It would be advisable to consult your doctor or the pacemaker or medical device manufacturer about your particular situation. 4 IMPORTANT SAFETY INSTRUCTIONS DO NOT touch cooking zones or areas near these surfaces. Cooking zones may be hot from residual heat even though they are dark in color. Areas near the cooking zones may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials touch these areas until they have had sufficient time to cool. Never wear loose fitting or hanging garments while using this appliance. Always turn off all controls when cooking is completed. Do not use water or flour on grease fires. Smother the fire with a pan lid, or use baking soda, a dry chemical or foam-type extinguisher. Use only dry pot holders. Moist or damp pot holders on hot surfaces may result in burns from steam. Do not let pot holders touch hot surface units. Do not use a towel or other bulky cloth instead of a pot holder. Do not heat unopened food containers. A buildup of pressure may cause the container to burst and result in injury. Flammable materials should not be stored near or on the cooking surface. This includes paper, plastic and cloth items, such as cookbooks, plasticware and towels, as well as flammable liquids. Do not store explosives, such as aerosol cans, on or near the appliance. Flammable materials may explode and result in fire or property damage. Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Never place combustible items on the cooktop. Never keep any combustible items or aerosol cans in a drawer located under the cooktop. When heating fat or grease, watch it closely. Fat or grease may catch fire if allowed to become too hot. Overheated fats and oils catch fire quickly. You should supervise cooking when preparing foods in fat or oil. Use a deep fat thermometer, if possible, to prevent overheating fat beyond the smoking point. If the surface is cracked, switch off the appliance to avoid the possibility of electric shock. Do not reuse your cooktop until the glass surface has been replaced. When using the cooktop, never use aluminum foil, products wrapped in aluminum foil, or deep-frozen food in aluminum cookware. This appliance is not intended for use by young children or infirm persons unless they have been adequately supervised by a responsible person to ensure that they can use the appliance safely. Young children should be supervised to ensure that they do not play with the appliance. Accessible parts may become hot during use. Young children should be kept away. Items of interest to children should not be stored in cabinets above a cooktop or on the backsplash of a cooktop children climbing on the cooktop to reach items could be seriously injured. Children should not be left alone or unattended in the area where an appliance is in use. They should never be allowed to sit or stand on any part of the appliance. Take care when plugging in electric appliances near the cooktop. Cords must not come into contact with the hot surface. Doing so could cause damage to the cooktop and cable insulation. After use, switch off the cooktop element by its control and do not rely on the pan detector. Avoid placing metal objects such as knives, forks, spoons and lids on the cooking surface areas. Metal objects can become hot and cause burns. Do not place any object on or near the display area in order to prevent accidental activation of the cooktop controls. Cookware handles should be turned inward and not extend over adjacent surface units. To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the cookware, the handles of cookware should be positioned so that they are turned inward, and do not extend over adjacent surface units. Never leave prepared food on the cooking zones. Boilovers cause smoking and greasy spillovers that may ignite, or a pan that has boiled dry may melt or become damaged. IMPORTANT SAFETY INSTRUCTIONS 5 Do not use aluminum foil to line any part of the cooktop. Only use aluminum foil as recommended after the cooking process, if used as a cover to be placed over the food. Any other use of aluminum foil may result in the risk of electric shock, fire or short circuit. Do not clean or operate a broken cooktop. If the cooktop breaks, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately. Never leave surface units unattended at high heat settings. Boilover causes smoking and greasy spillovers that may ignite. E N G L I S H Always turn off all controls when cooking is completed. Keep pets away from the product to avoid risk of fire or burns. Do not allow pets to climb on the product even when it is not in operation. Liquids such as water, coffee or tea are able to be overheated beyond the boiling point without appearing to be boiling, due to surface tension of the liquid. Visible bubbling or boiling is not always present when the container is removed from the cooktop. This could result in very hot liquids suddenly boiling over when the container is disturbed or a spoon or other utensil is inserted into the liquid. To reduce the risk of injury to persons.
- Do not overheat the liquid.
- Stir the liquid both before and halfway through heating it.
- Do not use straight-sided containers with narrow necks.
- After heating, allow the container to stand on the cooktop for a short time before moving the container.
- Use extreme care when inserting a spoon or other utensil into the container after heating. Do not use the cooktop as a work surface or storage space. Do not operate the cooking zones with empty pots or pans. Do not turn on the cooking zones with no pots or pans on the element. Maintenance Do not repair or replace any part of the appliance. All servicing should be done only by a qualified technician to avoid the risk of personal injury and damage to the appliance. Take care to avoid steam burns if using a wet sponge or cloth to wipe spills on a hot cooking area. Wait for the cooktop to cool before using cooktop cleaners. Some cleaners can produce NOXIOUS FUMES if applied to a hot surface. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. If your appliance malfunctions or fractures, switch off all cooking zones, and contact the LG Customer Information Center for service. Always keep the control panel clean and dry. Do not let liquids or grease remain on the cooktop display area. Spilled or burnt-on foods can activate or deactivate the appliance. Clean the display area thoroughly to resume normal operation of the appliance. Clean the appliance regularly to keep all parts free of grease that could catch fire. Exhaust fan ventilation hoods and grease filters should be kept clean. Do not allow grease to accumulate on the hood or filters. Greasy deposits in the fan could catch fire. Refer to the hood manufacturer's instructions for cleaning. IMPORTANT SAFETY INSTRUCTIONS 6 CAUTION STATEMENTS CAUTION To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following:
Operation This appliance may only be used for normal cooking and frying in the home. It is not designed for commercial or industrial purposes. Use proper pan sizes. This appliance is equipped with one or more surface units of different sizes. Select cookware having flat bottoms large enough to cover the cooking zones. The pan detection sensors will not allow the affected cooking zones to operate without a pan present. Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed cookware are suitable for rangetop service without breaking due to the sudden change in temperature. Check the manufacturers recommendations for cooktop use. Do not place hot cookware on cold cooktop glass. This could cause the glass to break. Do not slide pans across the cooktop surface. They may scratch the cooktop surface. Do not let pans boil dry. This may cause permanent damage in the form of breakage, fusion, or marking that can affect the ceramic-glass cooktop. (This type of damage is not covered by your warranty.) Cook meat and poultry thoroughly, meat to at least an INTERNAL temperature of 160 and poultry to at least an INTERNAL temperature of 180 . Cooking to these temperatures usually protects against food-
borne illnesses. Prior to using the cooktop for the first time, apply the recommended cooktop cleaning cream to the ceramic surface. Buff with a non-abrasive cloth or pad. This will make cleaning easier when the cooktop gets soiled from cooking. The special cooktop cleaning cream leaves a protective finish on the glass to help prevent scratches and abrasions. Please be careful at the edges when moving pots and pans. Ceramic glass is very tough, and impervious to sharp temperature changes but is not unbreakable. It can be damaged if hard or sharp objects fall on it. Be very cautious if using pots made of cast iron, or other pots with rough edges or burrs. Moving these can cause scratches on glass. Do not slide metal or glass across the cooktop surface. Do not use cookware with any dirt buildup on the bottom. Do not use cookware with rough or uneven bottoms. This cookware can mark and scratch the cooktop surface. Do not use the glass cooktop surface as a cutting board. Maintenance Always switch off the appliance before cleaning. For safety reasons, do not clean the appliance with a steam jet or high-pressure cleaner. Clean the cooktop in accordance with the maintenance and cleaning instructions in this manual. Do not use harsh abrasive cleaners or rough metal scrapers to clean the cooktop glass since they can scratch the surface, which may result in shattering of the glass. Clean the cooktop cautiously. Do not use sponges or cloth to wipe spills on a hot cooking area. Use a proper metal scraper. If sugar or a mixture containing sugar falls onto a hot cooking zone and melts, remove immediately, while still hot. If left to cool down, it may damage the surface when removed. IMPORTANT SAFETY INSTRUCTIONS 7 Keep meltable objects or materials away from the ceramic glass surface, for example, plastic utensils, aluminum foil, or cooking wraps. If any materials or foodstuffs melt on the ceramic-glass surface, these should be cleaned up immediately. Use oven mitts to avoid burns when using a metal scraper on a hot cooking zone. Refer to the Maintenance section for proper cleaning and maintenance of the cooktop. Disposal of Old Appliances To protect the environment, it is important that worn-out appliances are disposed of in the correct manner. The appliance must not be disposed of with household rubbish. You can obtain information about collection dates or public refuse disposal sites from your local government or waste collection service. Before disposing of old appliances make them inoperable so they cannot be a source of danger. To do this, have a qualified person disconnect the appliance from the house circuitry. E N G L I S H SAVE THESE INSTRUCTIONS d Bolts (2 ea) e Type A Screws (2 ea) PRODUCT OVERVIEW 8 PRODUCT OVERVIEW Product Features Parts and Features Throughout this manual, features and appearance may vary from your model.
Parts and Features a Dual Cooking Zone 11" / 7" (280 mm / 178 mm) b Single Cooking Zone 8 1/2" x 7 1/8" (216 mm x 180 mm) c Single Cooking Zone 6" (152 mm) d Single Cooking Zone 8 3/16" (208 mm) e Flexible Cooking Zone 8 1/2" x 14 3/16" (216 mm x 360 mm) f Control Panel g Rating Label Model and Serial Number Plate Accessories Cleaner a Cooktop Cleaner (1 ea) b Non-scratch Scouring Pad (1 ea) c Retainer Brackets (2 ea) INSTALLATION Before Installing Before You Begin Installation and service must be performed by a qualified installer. Important: Save these instructions for local electrical inspectors use. Read and save these instructions for future reference. Read these instructions completely and carefully. CAUTION If storage is located under the cooktop, do not use it to store flammable or heat-sensitive items such as detergents, aerosols, cleaners, water, food, or plastics. NOTE Installer:
Read all installation instructions before installing the cooktop. Remove all packing material before connecting the electrical supply to the cooktop. Observe all governing codes and ordinances. Only certain cooktop models may be installed over certain built-in electric oven models. Be sure to leave these instructions with the consumer. NOTE Consumer:
Keep this owner's manual and installation instructions for future reference. NOTE This appliance must be properly grounded. Damage caused by failure to follow these instructions is not covered by the cooktop warranty. INSTALLATION 9 Tools Needed E N G L I S H a Pencil b Saber Saw c Phillips Screwdriver d Flat-blade Screwdriver e Pliers f Tape measure g Level h Drill i Safety Glasses j Gloves Parts not Provided a Junction Box b Wire Nuts c Strain Relief (Conduit Connector) 10 INSTALLATION Unpacking the Cooktop 1 Unpack and visually inspect the cooktop for any damage or missing components. 2 Be sure the bottle of cleaner and conditioner packed in the literature bag is left where the user can find it easily. It is important that the ceramic-glass cooktop be pretreated before use. See Care and Cleaning. Model and Serial Number Location The model and serial numbers are located on a plate on the front side of the cooktop. Please record them in this guide; you will need them for warranty registration. Technical Specifications Models CBIS3618BE Description Induction Cooktop Electrical Specificatio ns Connection voltage Maximum connected power load 240/208 VAC 60 Hz., 44.4 A / 41.6 A 10650 W / 8650 W Cooktop Dimensions Countertop Cutout Dimensions 36 5/8" (930 mm) (W) 3 9/16" (91 mm) (H) 21 1/16" (535 mm) (D) Standard Installation 34 3/8" (873 mm) (W) 5 5/8" (142 mm) (H) 19 13/16" (503 mm) (D) Position Front Left Size 8 1/2" x 7 1/8"
(216 mm x 180 mm) Power (Level 9 / Boost) 1500/3000 W (208 V) 1850/3700 W (240 V) Cooking Zones Front Right 8 3/16" (208 mm) Rear Left Rear Right Flex Left Center 8 1/2" x 7 1/8"
(216 mm x 180 mm) 6" (152 mm) 8 1/2" x 14 3/16"
(216 mm x 360 mm) 11" / 7"
(280 mm / 178 mm) 1500/3000 W (208 V) 1850/3700 W (240 V) 1500/3000 W (208 V) 1850/3700 W (240 V) 1150/1450 W (208 V) 1400/1800 W (240 V) 2700/3000 W (208 V) 3300/3700 W (240 V) Inner Burner:
1500/3000 W (208 V) 1850/3700 W (240 V) Dual Burner:
3000/4900 W (208 V) 3700/6000 W (240 V) NOTE The maximum power of each cooking zone depends on the size and material of the cookware used. INSTALLATION 11 Preparing the Installation Location Important Installation Information All electric cooktops run off a single phase, three-wire or four-wire cable, 240/208 volt, 60 hertz, AC-only electrical supply with ground. Minimum distance between cooktop and overhead cabinetry is 30" (762 mm). Make sure the cabinets and wall coverings around the cooktop can withstand the temperatures (up to 93
[200 ]) generated by the cooktop. E N G L I S H Dimensions and Clearances O P F E J K A M L G C B C D I H O Q R K a Do not obstruct these areas. b Right side c Radius: 3/8" (10 mm) S N T U d 4 X 8 (102 mm x 203 mm) opening to route armored cable if panel is present. e Approximate location of junction box
A B C D E F Dimension/Clearance Width of upper plate Depth of upper plate Distance from bottom of upper plate to bottom of conduit Width of cooktop base Depth of cooktop base 36" Cooktop 36 5/8" (930 mm) 21 1/16" (535 mm) 3 7/16" (87 mm) 33 7/8" (860 mm) 19 5/16" (490 mm) Distance from bottom of upper plate to bottom of cooktop base 2 5/16" (58 mm) 12 INSTALLATION
G H I J K L M N O P Q R S T U Dimension/Clearance Height of conduit Distance from side edge of cutout to side of counter Width of cutout Depth of cutout Depth of bottom cabinets Distance from front of counter to front edge of cutout Distance from rear edge of cutout to nearest combustible surface Height below cutout (Empty space is needed underneath the cooktop for optimum performance.) Depth of overhead cabinets 36" Cooktop 1 1/8" (29 mm) 21 1/8" (28 mm) 234 3/8" (873 mm) 134 1/2" (876 mm) 219 13/16'' (503 mm) 119 15/16'' (506 mm) 24" (610 mm) 22 3/16" (55 mm) 22 1/16" (52 mm) 25 5/8" (142 mm) 113 (330 mm) Clearance from top of cooking surface to bottom of overhead cabinets 230" (762 mm) Clearance from top of cooking surface to bottom of overhead cabinets 236 (914 mm) Clearance from countertop to bottom of adjacent cabinets Distance from edge of cooktop to nearest combustible wall (either side of unit) Junction box (approximate location) Junction box (approximate location) 218 (457 mm) 22" (50 mm) 10 (254 mm) 12 (305 mm) All dimensions are stated in inches and millimeters (mm). Allow 2 (50 mm) space below the armored cable opening to clear the electric cable and allow space for installation of the junction box on the wall at the back of the cooktop. Thickness of glass: 3/16" (4 mm) CAUTION To eliminate the risk of burns or fire by reaching over heated surfaces, cabinet storage space located above the cooktop should be avoided. If cabinet storage is provided, risk can be reduced by installing a range hood that projects horizontally a minimum of 5 (127 mm) beyond the face of the cabinets. It is very important to keep 3 5/16" (84 mm) distance between the cooktop and a drawer or oven a underneath it. 5 5/8 " (142 mm) 3 5/16 " (84 mm) Installing the Cooktop Electrical Connections Important Safety Instructions Be sure the cooktop is installed and grounded properly by a qualified installer or service technician. This cooktop must be electrically grounded in accordance with local codes or, in their absence, with the National Electrical Code ANSI/NFPA No. 70, latest edition in the United States. WARNING The electrical power to the cooktop must be shut off while line connections are being made. Failure to do so could result in serious injury or death. Providing the Electrical Connection Install the junction box under the cabinet and run 120/240 or 120/208 Volt, AC wire from the main circuit panel. NOTE DO NOT connect the wire to the circuit panel at this time. Electrical Requirements Observe all governing codes and local ordinances 1 A 3-wire or 4-wire single-phase 120/240 or 120/208 Volt, 60 Hz AC-only electrical supply is required on a separate circuit fused on both sides of the line (time-delay fuse or circuit breaker is recommended). DO NOT fuse neutral. The fuse size must not exceed the circuit rating of the appliance specified on the nameplate. 2 36" induction cooktop can consume up to 10650 W at 240 VAC. A 50 Amp circuit breaker with wire guage #8 AWG must be used. WARNING Do not use an extension cord with this appliance. Such use may result in a fire, electrical shock, or other personal injury. INSTALLATION 13 NOTE Wire sizes and connections must conform to the fuse size and rating of the appliance in accordance with the National Electrical Code ANSI/NFPA No. 70, latest edition, and local codes and ordinances. E N G L I S H 3 The appliance should be connected to the fused disconnect (or circuit breaker) box through flexible armored or nonmetallic sheathed cable. The flexible armored cable extending from this appliance should be connected directly to the grounded junction box. The junction box should be located as shown in Dimensions and Clearances with as much slack as possible remaining in the cable between the box and the appliance, so it can be moved if servicing is ever necessary. 4 A suitable strain relief must be provided to attach the flexible armored cable to the junction box. Electrical Connection Connect the flexible armored cable that extends from the surface unit to the junction box using a suitable strain relief at the point the armored cable enters the junction box. Then make the electrical connection as follows. Electrical ground is required on this appliance. This appliance is manufactured with a supply wire and a frame-connected green or bare copper grounding wire. NOTE TO ELECTRICIAN:
The armored cable leads supplied with the appliance are UL-listed for connection to larger gauge household wiring. The insulation of the leads is rated at temperatures much higher than the temperature rating of household wiring. The current-carrying capacity of the conductor wire is governed by the temperature rating of the insulation around the wire, rather than the wire gauge alone. WARNING DO NOT ground to a gas supply pipe. DO NOT connect to electrical power supply until appliance is permanently grounded. Connect the ground wire before turning on the power. 14 INSTALLATION WARNING This appliance is equipped with a copper conductor flexible cable. If connection is made to aluminum house wiring, use only special connectors which are approved for joining copper and aluminum wires in accordance with the National Electrical Code and local codes and ordinances. Improper connection of aluminum house wiring to copper leads can result in a short circuit or fire. Follow the connector manufacturers recommended procedure closely. Where Local Codes Permit Connecting the Appliance-Grounding Conductor to the Neutral (White) Wire Observe all governing codes and local ordinances. 1 Disconnect the power supply. b Cable from Cooktop c White Wire (Neutral) d Red Wires e Green Wire (Ground) f UL-listed Conduit Connector g Black Wires h Junction Box If Cooktop is Used in a New Branch Circuit Installation (1996 NEC), Mobile Home, Recreational Vehicle, or where Local Codes Do Not Permit Grounding to the Neutral (White) Wire Observe all governing codes and local ordinances. 1 Disconnect the power supply. 2 At the circuit breaker box, fuse box or junction box, connect appliance and power supply cable wires as shown. 2 At the circuit breaker box, fuse box or junction box, connect appliance and power supply cable wires as shown. WARNING You may not ground the cooktop through the neutral (white) wire if cooktop is used in a new branch circuit installation (1996 NEC), mobile home, recreational vehicle, or where local codes do not permit grounding to the neutral (white) wire. When grounding to the neutral (white) wire is prohibited, you must use a 4-wire power supply cable. Failure to heed this warning may result in electrocution or other serious personal injury. 3-Wire Grounded Junction Box WARNING If connecting to a 4-wire power supply cable electrical system, the appliance frame connected ground wire MUST NOT be connected to the neutral wire of the 4-wire electrical system. 4-Wire Grounded Junction Box a Cable from Power Supply a Cable from Power Supply b Cable from Cooktop c Ground Wire d Red Wires e Green Wire (Ground) f UL-listed Conduit Connector g Black Wires h Junction Box i White Wire (No Connection) INSTALLATION 15 E N G L I S H Installing the Cooktop Unit 1 Visually inspect the cooktop for damage. Make sure all cooktop screws are tight (see below for locations). NOTE The retainer brackets MUST be installed to meet local codes or, in their absence, with the National Electrical Code ANSI/NFPA No. 70, latest edition. a 3 Screws (Same Both Side) b 4 Screws (Same Both Side) 2 Check and prepare the installation location. See Dimensions and Clearances. 3 Carefully lower the cooktop into the countertop cutout, making sure not to trap any wires. NOTE Do not use caulking compound. The cooktop must be removable, should service be required. 4 Attach the retainer brackets a to the bottom of the cooktop; then snug the bolts against the bottom of the countertop as shown. a Cooktop b Countertop c Bolt d Retainer Brackets e Type A Screw Final Check Perform a final operational check of the cooktop, making sure the cooktop powers on properly and that each cooking zone operates correctly. Refer to the Operating Instructions in this guide for details. 16 OPERATION OPERATION Introduction to Induction Cooking How Induction Cooking Works An induction coil beneath the ceramic glass cooking surface generates magnetic fields, which act directly on the base of the pots and pans. Instead of heating the ceramic glass, this method heats the base of the pan immediately, saving time and energy. Since the heat required for cooking is generated directly in the base of the pan, the cooking zone itself warms up only slightly. The cooktop does become hot when heat is transferred from the cookware. IMPORTANT:
Electromagnetic fields can affect electronic circuits and interfere with portable radios and phones. Do not put magnetically active objects (e.g., credit cards, computer diskettes, cassettes) on or near the ceramic glass surface while one or more induction cooking zones are in use. Do not put any metal objects (e.g., spoons, pan lids) on the cooking zones as they can become hot when the cooking zones are in use. Cookware Induction Cookware a magnet to check if the cookware base material is suitable. If the magnet sticks to the bottom of the cookware, the cookware can be used for induction cooking. For the best possible surface cooking results, use only high-quality, heavy gauge steel cookware on the induction cooking elements. Follow manufacturer's recommendations when using induction cookware. Induction Cookware Types The three most common induction cookware types available are stainless steel, cast iron, and porcelain-enamel-coated metals. Stainless Steel is generally excellent for induction cooking. It is durable, easy to clean, and resists staining. NOTE Not all stainless steel cookware is magnetic;
stainless steel is not always suitable for induction cooking. Cast iron cooks evenly and is also good for induction cooking. Do not slide cast iron cookware on the cooktop; cast iron cookware with a rough surface will scratch the ceramic cooktop. Porcelain-enamel-coated metals have variable heating characteristics depending on the quality of the base metal. Make sure the porcelain-
enamel coating is smooth to avoid scratching the ceramic cooktop. NOTE Before using the induction cooking elements, carefully read and follow these cookware recommendations and the instructions in the pan sensing sections. When purchasing pans for use on the induction cooktop, look for cookware identified by the manufacturer as "induction ready" or "induction capable", or that is marked by the manufacturer as specifically designed for induction cooking. The base material of the cookware must be magnetic for the cooking elements to activate. Use Incompatible Cookware Aluminum, nickel-silver pots Heat-resistant glass pots Roasting pans Stone pots Stainless steel pots (without the IH mark) IH mark
- Without the IH mark, heating may not work well. Induction Pots with partially magnetic base
- Even if there is an IH mark, a container that only has magnetic material on part of the bottom of the container may not be automatically detected or the product may not work properly. a Material that sticks to the magnet b Material that does not stick to magnet A pot with legs A pot with a round bottom
- The smaller contact area may give poor results. Do not use a container with a flat bottom surface smaller than the burner size. Pan Preheat Recommendations Induction cooking may decrease the amount of time required to preheat cookware compared to cooking on a radiant element cooktop or gas surface burner. Pay close attention to all food items while cooking on the cooktop and until all cooking processes are complete. CAUTION Remember that induction surface cooking initially heats the cookware VERY QUICKLY if the cookware does not contain food. Noises during Cooktop Operation The electronic processes involved with induction cooking may create some background noises. You may hear a slight buzzing sound when cooking on the cooktop. These noises are part of the induction cooking process and are considered normal. Some cookware will buzz, depending on the construction or base material. The buzz may be E N G L I S H OPERATION 17 more noticeable if the contents of the pan are cold. As the pan heats up, the noise will decrease. The noise will also decrease if the power level setting is reduced. NOTE When using the induction cooktop, operational noises are more noticeable while cooking in Boost mode. But very loud noises are not normal when induction cooking. The cooktop fan may turn on to reduce the temperature of the product, even when the surface elements are not being used. Cookware that is not marked "IH" may make a loud noise. Under certain conditions, your cookware may produce a high-pitched whistling noise when two elements are in use at the same time. The power levels at which this occurs may vary depending on the kind of cookware being used. Change the power level to eliminate the noise or reduce its volume. Use Flat-Bottomed Cookware Cookware must fully contact the surface of the cooking element. Use flat-bottomed pans sized to fit the cooking element and amount of food being prepared. Check for flatness by rotating a ruler across the bottom of the cookware. a Pan Size Recommended Cookware Size
Pan size a Dual Cooking Zone Single: 5 13/16" - 8" (147 mm -
203 mm) Dual: 9" - 11" (228 mm - 280 mm) 18 OPERATION Pan size Pan size meets or exceeds the recommended minimum size for the cooking element. b Single Cooking Zone c Single Cooking Zone d Single Cooking Zone 5 13/16" - 7 1/8" (147 mm - 180 mm) 5 13/16" - 7 1/8" (147 mm - 180 mm) 7 1/2" - 8 11/16" (190 mm - 220 mm) e Flexible Cooking Zone The center area is a dual cooking zone which 4 3/4" x 10 5/8" (120 mm x 270 mm) activates single or dual elements depending on pot/pan size. If the cooktop detects cookware that is less than 9" in diameter, only the inner ring(single element) will activate. If it detects cookware larger than 9" in diameter, it will activate both the inner and outer rings(dual element). To quickly boil a very large quantity of water, set the center element to Boost, use a pot that is at least 9" in diameter so that the center dual element is activated, and turn off all other elements. Minimum Cookware Size Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater. For flexible cooking zone, minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270 mm). Cookware Placement Use the proper cookware and place it correctly on the cooktop. One or more of the cooking elements will not heat if any of the incorrect conditions shown is detected by the sensors located below the ceramic cooktop surface. Correct the problem before attempting to use the cooktop. Correct Cookware is centered correctly on surface of cooking element. Pan has flat bottom and straight sides. Pan rests completely on the cooktop surface. Pan is properly balanced. Incorrect Cookware is not centered on surface of cooking element. Pan has curved or warped bottom or sides. Pan does not meet the minimum size required for the cooking element used. Pan bottom rests on cooktop trim or does not rest completely on the cooktop surface. Pan is unbalanced by heavy handle. Cookware Placement in Flexible Cooking Zones a Compatible OPERATION 19 b bottom not flat c handle too heavy Dirty cooking zones and cookware use more electricity. Whenever possible, place lids firmly on pots and pans so that they are completely covered. E N G L I S H The base of the pot should be the same size as the cooking zone. Control Panel Control Panel Features Locations of Surface Elements and Controls The surface burner elements are positioned in the same locations on the cooktop and the control panel for ease of use. b Not compatible Avoiding Scratches Use heavier gauge stainless steel cookware on your ceramic cooktop surface. This will help reduce the possibility of developing scratches on the ceramic surface. Low-quality cookware can scratch the cooktop surface. Cookware should always be lifted over the ceramic cooktop surface to prevent scratching. Over time, sliding ANY type of cookware over the ceramic cooktop may alter the overall appearance of the cooktop. Eventually, the buildup of scratches can make cleaning the surface difficult and degrade the overall appearance of the cooktop. Scratches can also result from grains of sand (from washing vegetables) which are dragged with the pot across the cooking surface.
For Best Results Always follow the recommendations for proper cookware type and size. In addition:
Do not use dirty pans with grease buildup. Always use pans that are easy to clean after cooking, and make sure that the bottoms of the pans are clean and dry. When cooking with large amounts of liquid, use large pots so that nothing can boil over. Do not let pans boil dry. This may cause permanent damage in the form of breakage, fusion, or marring that can affect the ceramic cooktop. (This type of damage is not covered by your warranty.) Match the pan size and cooking zone to the amount of food being prepared. Tips for Saving Energy Always position pots and pans before switching on the cooking zone. a not aligned Surface elements and controls POWER: Press and hold for 1 second to turn the entire cooktop ON. When it is ON, the cooktop is in standby mode until a cooking zone is activated. Pause: Sets the active cooking zone to minimum output. Press to activate or deactivate. a b c Clean Lock: Press to lock the control panel before cleaning it. 20 OPERATION Surface elements and controls d SETTINGS: Press to adjust settings. For a list of configurable settings, see "Operating Instructions". e Kitchen Timer: Press to set a kitchen timer. For details, see "Operating Instructions". Cooktop Control: To check the status of a cooking zone and adjust the cooking zone. For details, see "Operating Instructions". f To Set the Element Power Level Select the number on the element power settings for the active cooking zone to adjust the power level from 1 to 9. If you've set 17 power levels in the Settings menu, press the dots between the numbers to adjust the power level up or down half a step. Hot Surface Indicator Hot surface indicator If this icon is displayed on the screen, be careful because the ceramic glass surface is hot.
- Failure to do so may result in burns or injuries. After turning off the burner, the icon is displayed continuously until the ceramic glass surface cools down.
- If the temperature near the product is high, it may take longer for the ceramic glass surface to cool down. Even after the indicator light has turned off, be careful since the surface may still be hot. Getting Started The first time that power is supplied to the cooktop, the LG Studio logo is displayed for 1 second. After turning on the cooktop for the first time, adjust the settings to suit your preferences. To operate the control panel, press the pad firmly with the flat part of your fingertip. 1 Press POWER on the LCD display. 2 After the startup animation, select the desired language and press NEXT. 3 Set the correct time of day and choose between a 12-hour or 24-hour time format.
(The 12-hour format is not available in French.) Then press NEXT. 4 Read through the application guide in the display and press DONE. 5 The Main screen appears in the display. Changing Cooktop Settings Settings To adjust settings after the initial setup, press the display to open the main screen. Press SETTINGS at the bottom center of the main screen. Swipe the screen or press the "<, >" arrow keys to navigate through the settings screens. Location of Settings Page 1: Lockout, Clock, Wi-Fi, Brightness, Power Levels, Language Selection Page 2: Volume, Program Update, Factory Data Reset, Open Source License Lockout The Lockout feature automatically prevents most cooktop controls from being turned on. It does not disable the clock or timer. If Lockout is turned on, all cooktop functions are disabled except the POWER button. Lock 1 Press SETTINGS at the center bottom of the main screen. 2 Press Lockout on the first Settings screen. 3 Press LOCK on the screen. 21 4 When Lockout is turned on, the lock icon k appears at the center bottom of the display. OPERATION Unlock 1 Press any part of the screen while Lockout is on. E N G L I S H 2 A popup screen appears. Press UNLOCK for 3 seconds. 3 The lock icon disappears from the bottom of the display. Clock The time is displayed on the LCD display when the cooktop is turned on. Setting Time of Day 1 Press SETTINGS at the center bottom of the main screen. 2 Press Clock, then set the correct hour and minutes by scrolling. You can also press the number pad icon < and enter the desired numbers. 3 Select either a 12-hour or 24-hour clock mode
(12H/24H). The 12-hour mode is not available in French. 4 Press OK. Wi-Fi Connect the appliance to a home Wi-Fi network. Setting Up Wi-Fi 1 Press SETTINGS at the center bottom of the main screen, and then press Wi-Fi in the first settings screen. 2 Follow the instructions in the Wi-Fi Guide in the display. 3 Select ON, OFF, or RESET and press OK. 4 If ON is selected, the Wi-Fi icon f appears at the bottom of the display. 22 OPERATION 5 If you select RESET, you will have to re-enter the Wi-Fi password. Brightness Adjust the brightness of the LCD display from 20 %
to 100 % in increments of 20 %. Setting Display Brightness 1 Press SETTINGS at the center bottom of the main screen, and press Brightness. 2 Adjust the display brightness by pressing and dragging the dot across the bar, by tapping anywhere on the bar, or by pressing + or . 3 Press OK. Power Levels 1 Press SETTINGS at the center bottom of the main screen, and press Power Levels. Setting the Volume 1 Press SETTINGS at the center bottom of the main screen, swipe to the second settings screen, and press Volume. 2 Select MUTE, LOW, or HIGH. 3 Press OK. Program Update Once the appliance is connected to a home Wi-Fi network, use this setting to check for available programming updates and install them. 1 Press SETTINGS at the center bottom of the main screen, swipe to the second settings screen, and press Program Update. Factory Data Reset This function returns all settings to the factory defaults. 1 Press SETTINGS at the center bottom of the main screen, swipe to the second settings screen,and press Factory Data Reset. 2 Choose between 17 levels and 9 levels. (the output of each maximum level is the same). 2 If you want to reset data to the factory defaults, press RESET and then OK. 3 Press OK. Language Selection Set the display language to English, Spanish, or French. Selecting a Language 1 Press SETTINGS at the center bottom of the main screen, and press Language Selection. 2 Select the desired language. 3 Press OK. Volume Adjust the volume of the cooktop controls. NOTE All stored data will be deleted. Open Source License This screen contains open source software licensing information. 1 Press SETTINGS at the center bottom of the main screen and swipe to the second settings screen. 2 Press Open Source License. Before Using the Cooktop Before using the cooktop for the first time, clean it thoroughly with the included cleaner or ceramic cooktop cleaner according to the Care and Cleaning instructions in this guide. This will help protect the ceramic surface and make future cleanup easier. OPERATION 23
- For flexible cooking zone, minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270mm). Selecting the Cooking Zone Place an induction-compatible pan on top of the desired cooking zone. E N G L I S H Press the icon s in the desired cooking zone on the display to set the power level. NOTE Once the cooking zone has been selected the power level must be selected within 3 seconds with the element power settings. Otherwise, the power settings will turn off for safety. Setting the Power Level The power level for the selected cooking zone can be set from 1 to 9. Selecting the Power Level 1 Press a number in the Power Levels popup to set the power level from 1 to 9. If you've set 17 power levels in the settings menu, press the dots between the numbers to adjust the power level up or down half a step. CAUTION Never use abrasive scrubbing pads or cleaners. They can cause permanent damage to the cooktop surface. Activating the Cooktop To turn on the cooktop, press the POWER key for approximately 1 second. The LCD panel will turn on. To turn off the cooktop, press the POWER key. NOTE After turning on the cooktop with the POWER key, you must select one of the cooking zones within 60 seconds. If no selection is made, the cooktop will turn off for safety. Automatic Detection The automatic detection function checks whether or not a container is placed on top of the burner. When a container is placed on the burner, the words "Auto Detected" will be displayed. (The words "Auto Detected" will disappear after 30 seconds or when the burner is running.) The words "Auto Detected" will not be displayed if a container is not placed on the burner, and this function is activated initially only once after the power is turned on. Depending on the conditions of use (whether the burner is being used, the container material, status of the container base, etc.), the automatic detection time may differ or the cookware may not be detected automatically. NOTE If the cookware is too small, the words "Auto Detected" may not be displayed. Minimum cookware size
- Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater. 24 OPERATION 1 A B 2 2 Selecting a power level turns on the cooking zone. The cooking zone indicator remains lit and the power level is stored. a Figure A b Figure B NOTE If a power level is not selected, the power settings will turn off after 3 seconds. Readjusting the Power Level 1 Press the desired cooking zone in the display to bring up the Power Levels popup. 2 Press the desired level in the Power Levels popup. If no selection is made, the Power Level popup disappears after 3 seconds and the power level remains the same. NOTE Once the power level is changed, the burner operation is temporarily stopped and then restarted at the changed power level. Power Level Indicator Cooking element LED bar
- The range provides an LED bar for each cooking element on the cooktop. Check the display and use the LEDs to monitor the power levels of the elements.
a 9 Step b Boost c Melt d Simmer Available power level settings
- The cooktop controls LED bar displays the elements power level settings, ranging from Level 1 to Level 9 to Boost. Turning Off the Cooking Zone 1 After the cooking is complete, press the x icon on the display to turn off the cooking zone. 2 The corresponding cooking zone display will turn off. 3 To turn off all cooking zones, press the POWER key. WARNING Your cooktop has a residual heat indicator for each cooking zone. This indicator will warn that this area has been used and is still giving off enough heat to cause burns. Avoid touching the cooking zone when this indicator is shown. Although the cooktop is off, the popup message will stay lit until the cooktop has cooled down. E N G L I S H OPERATION 25 NOTE If the following pop-up screen appears during operation, check for the following issues.
- The cookware is not centered within the cooking zone.
- The cookware is not compatible with induction cooking.
- There is no cookware on the cooking zone. Tips for Induction Cooking Getting the results you want when cooking can take a bit of time and effort. If you are not familiar with induction cooking, it may take a bit of practice or adjusting of your usual methods to achieve the expected results. Using the cooking chart and these cooking tips as a guide, you will soon be enjoying the benefits of induction cooking. The quantity or quality of some foods can affect their cooking times. When safe, allow food to come to room temperature before cooking to take advantage of induction's ability to heat food quickly. Cookware heats up very quickly when induction cooking. Check food or liquids occasionally and stir or reduce heat to avoid scorching, overcooking, splattering, or boilovers. Sauces, soups, and stews may heat up more quickly than you are used to and boil over if not watched. For best results, stir frequently. Overcooked food loses moisture and tastes dry, while undercooked food can cause illness. For best results, use a thermometer to ensure that food is heated to a safe internal temperature. Use nonstick or seasoned pans when cooking to reduce the amount of additional fat added to a recipe. Don't overcrowd cookware. To avoid slow cooking times and poor results, use cookware that is appropriately sized for the amount of food you are cooking. 26 OPERATION When boiling water on the center element, an 11" diameter pot gives the best performance and saves the most time. Use the Boost setting to quickly boil water, or whenever you need extra heating power in one element. To quickly boil a very large quantity of water, set the center element to Boost, use a pot that is at least 9" in diameter so that the center dual element is activated, and turn off all other elements. To prevent damage to the product, if one of the right-side elements is turned on when the center dual element is using the Boost setting, the power setting of the center dual element is automatically reduced to power level 9. To maintain the Boost setting on the center dual element, use any of the left-side elements instead.
a Boost Cooking Function Melting Example Food Item Chocolate Over Direct Heat Butter Reheating Soups & Stews Sweating Vegetables Simmering Sauting or Other Searing/
Browning Frying/Deep Frying Onions Carrots Celery Peppers Tomato Sauce Cheese Sauce Potatoes Grains Stocks/Broths or Stews Steaks/Chops Eggs Breakfast Meats Frozen Vegetables Stir Frying Browning Beef For Chili or Stews Steaks or Chops Fried Chicken French Fries Battered Fish/
Shellfish Power Level 1 or Melt 2 3-4 5-6 Simmer 4-5-6 Notes/Comments Stir continuously to prevent scorching. If using a double boiler to melt chocolate, use power level 2. Monitor carefully to prevent poor results. Monitor carefully and stir frequently to achieve desired results. To sweat vegetables, cook them until they release moisture, without browning. Monitor carefully to prevent spillovers. To steam vegetables or grains, bring cooking liquid to a simmer, cover the pot, and reduce heat to power level 2. 5-6-7 Monitor carefully and stir frequently to achieve desired results. 8-9 Room temperature meats will sear and brown more effectively. Fat may splatter if power level is too high. 7-8 Fat may splatter if power level is too high. OPERATION 27 Cooking Function Blanching Vegetables Boiling Example Food Item Power Level Notes/Comments Broccoli Cauliflower Green Beans Pasta Water Shellfish 8-9 Monitor carefully to prevent spillovers. 8-9-Boost Do not fill pot to rim. Water can boil over if the power level is too high. E N G L I S H NOTE These settings are recommended guidelines for cooking. You may need to adjust the power level for the type of food and pan. Cooking times for some foods will vary depending on quantity or quality. setting of the center dual element is automatically reduced to power level 9. To maintain the Boost setting on the center dual element, use any of the left-side elements instead. For safety, after 6 minutes the Boost setting will automatically revert to either power level 9 or the previously set power level. Using the Cook Modes SIMMER Use SIMMER to simmer sauces or stews. Turning Simmer On Place the cookware on any cooking zone except for the rear right cooking zone. Activate the Power Levels popup and press the SIMMER key.
a Boost Turning Boost On Place the cookware on a cooking zone. Activate the Power Levels popup and press the BOOST key. MELT Use MELT to melt items such as chocolate or butter without scorching. Turning Melt On Place the cookware on the rear right cooking zone. Activate the Power Levels popup and press the MELT key. BOOST Use the Boost function to boil water or heat up large quantities of food quickly. To prevent damage to the product, if one of the right-side elements is turned on when the center dual element is using the Boost setting, the power WARNING Never use the Boost mode to preheat empty cookware or to heat oil, butter or lard. The cookware may be damaged and the fat or grease may catch fire if overheated. NOTE Under certain conditions, the Boost function will turn off automatically to protect electronic elements inside the cooktop. This can occur if the product is used for long periods, when frying, or if cookware is lifted or moved in the Boost mode. 28 OPERATION Using the Flexible Cooking Zone Adjoining cooking zones can be combined to create one large cooking zone with the Flex function. This is especially convenient when cooking in Dutch ovens or other large oblong pans. Activating the Flexible Cooking Zone 1 Place the cookware over 2 side cooking zones and make sure both cooking zones are activated. The Flex icon will show 2 divided zones. Using the Dual Cooking Zone The dual element, located in the center position, offers two different sized elements to accommodate different pan sizes. The cooking zone automatically activates the single or double cooking zone, supplying the proper power to optimize cooking results. The effectiveness of the pan sensing depends on the material and properties of the cookware being used. NOTE If one of the two burners in the Flex Cooking Zone is functioning, cancel the burner to use the Flex feature. 2 To merge the 2 cooking zones, press the Flex icon. The icon will change to show one combined zone. 3 Select the desired power level. 4 To turn off Flex mode, press the Flex icon again. Activating the Dual Cooking Zone 1 To activate the larger cooking zone, place a pan that is at least 9" (23 cm) in diameter on the cooking zone. 2 Select the desired power level. Other Functions Pause The pause function reduces the power level of a cooking zone to level 1 and maintains it at that level until deactivated. To use the pause function, press the Pause icon. To turn off the pause function, press Pause again to return the cooking zone to the previous power level. Clean Lock Use this function when cleaning the screen area of the cooktop. Press the Clean Lock icon to lock the controls for 30 seconds. To unlock the controls, wait 30 seconds or press the Clean Lock icon for 1 second. OPERATION 29 Cooking Timer The Cooking Timer also acts as a simple timer and does not automatically turn off the cooking zone. This timer can be set for each cooking zone, and sounds an alarm when the set time has passed. If the cooking zone is in use, press the Cooking Timer icon on the active cooking zone. Scroll (or use the keypad icon) to set the desired hours and minutes, then press OK. E N G L I S H Timer Kitchen Timer The Kitchen Timer acts as a simple timer and does not turn off the cooking zone. It is not tied to any specific cooking zone. When the set time has passed, it sounds an alarm. Press the Kitchen Timer icon. Scroll (or use the keypad icon) to set the desired hours, minutes, and seconds, then press OK. When the set time has passed, a popup screen with "Timer finished" appears with the alarm sound. When the set time has passed, a popup screen appears with the alarm sound. Press YES to turn off the cooking zone. WARNING The Timer function does not automatically turn off the cooktop or cooking zones. Be sure to press the POWER key to turn the cooktop off after cooking. Automatic Power Level Control The power level displayed may be different from the actual power level at the high end of the temperature range. To prevent the cooktop from overheating, the power level is controlled automatically. NOTE Power Cycling
- It is normal for heating elements to cycle On/
Off during use to control output power. If the index is low, check the material, size and shape of the cookware base.
- Even if the cookware has an IH mark, if the index is low it may not heat properly on this appliance. 30 OPERATION Cookware Heating Index The cookware heating index can be used to determine if a container will heat well on an induction burner. The heating index may vary due to conditions such as voltage, cookware size, or cookware temperature. Use cookware with a bottom diameter that is suitable for the burner size. The heating index may vary depending on the burner. The cookware heating index displayed on this product is based on internal manufacturer standards. Environmental conditions may cause inaccurate or variable results. Use the results only as a reference point. Using the Heating Index 1 Turn off all burners. If more than one burner is running, this function will not work. 2 Place the cookware on the burner you want to use. Place cookware in the center of the burner. 3 Set the output level to 9. 4 Long press (more than 3 seconds) on the power level area to display the cookware heating index. a Long press (more than 3 seconds) on level 9. b The cookware heating index is displayed. 0 1 0 2 0 3 0 4 0 5 0 6 0 7 0 8 0 9 0 1 0 0 Index
(%) Heating a No heating b Low c High The higher the index, the better the cookware heats up (in the range of 0 to 100%, in 10% increments). SMART FUNCTIONS LG ThinQ Application This feature is only available on models with Wi-Fi. The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features Monitoring
- This function helps you check the current status, remaining time, cook settings and end time in one place. Product Notifications
- Turn on the Push Alerts to receive appliance status notifications. The notifications are triggered even if the LG ThinQ application is not open. Interworking Function
- The LG ThinQ automatically turns on/off the vent fan when paired with the cooktop. Both products must be connected to the LG ThinQ application and have an interworking funtion. Firmware Update
- Keep the appliance updated. NOTE If you change your wireless router, Internet service provider, or password, delete the connected appliance from the LG ThinQ application and connect it again. To disconnect the appliance from the Wi-Fi network, delete the cooktop from the list of connected products in the LG ThinQ application. The appliance is not intended to be operated by means of remote control system. This information is current at the time of publication. The application is subject to change for product improvement purposes without notice to users. SMART FUNCTIONS 31 2 Turn off the Mobile data or Cellular Data on your smartphone. E N G L I S H 3 Connect your smartphone to the wireless router. NOTE To verify the Wi-Fi connection, check that the f icon on the control panel is lit. The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused by network connection. If the appliance is having trouble connecting to the Wi-Fi network, it may be too far from the router. Purchase a Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. The Wi-Fi connection may not connect or may be interrupted because of the home network environment. The network connection may not work properly depending on the Internet service provider. The surrounding wireless environment can make the wireless network service run slowly. If the appliance cannot be connected due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. Before Using LG ThinQ Application 1 Check the distance between the appliance and the wireless router (Wi-Fi network). If the appliance is too far from the router, the signal strength becomes weak. It may take a long time to connect or installation may fail. If the firewall on your wireless router is enabled, disable the firewall or add an exception to it. The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) Smartphone user interface (UI) may vary depending on the mobile operating system (OS) and the manufacturer. 32 SMART FUNCTIONS NOTE If the security protocol of the router is set to WEP, network setup may fail. Change the security protocol (WPA2 is recommended) and connect the product again. Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone. Follow instructions to download and install the application. Wireless LAN Module Specifications Frequency Range Output Power
(Max) 2412 MHz - 2462 MHz
< 30 dBm FCC Statement This equipment generates and uses ISM frequency energy and if not installed and used properly, that is in strict accordance with the manufacturers instructions, may cause interference to radio and television reception. It has been type tested and found to comply with limits for ISM Equipment pursuant to part 18 FCC Rules, which are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following:
Reorient or relocate the receiving antenna of the radio or television. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment. It is the responsibility of the user to correct such interference. FCC Notice The following notice covers the transmitter module contained in this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications in construction of this device which are not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. FCC RF Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-
located or operating in conjunction with any other antenna or transmitter. SMART FUNCTIONS 33 E N G L I S H This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance. Industry Canada Statement This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-
exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT. Open Source Software Notice Information To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents, please visit https://
opensource.lge.com. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product. 34 MAINTENANCE MAINTENANCE Care and Cleaning Make sure the electrical power is off and all surfaces are cool before cleaning any part of the cooktop. Cleaning the Cooktop Normal Daily Use Cleaning CAUTION If any sugar or food containing sugar spills, or plastic or foil melts on the cooktop, remove the material IMMEDIATELY with a metal razor scraper while the cooking surface is still hot to avoid the risk of damage to the glass-ceramic surface. When used correctly, the scraper will not damage the cooktop surface. For your safety, please use an oven mitt or pot holder while scraping the hot cooking surface. If water or food containing water spills, remove the spill IMMEDIATELY with a dry paper towel. Do not use scrub pads or abrasive cleaning pads. They may damage your cooktop surface. For your safety, wear an oven mitt or pot holder while using a scraper on the hot cooking surface. Use ceramic cooktop cleaner on the glass cooktop. Other creams may not be as effective or may scratch, damage or stain the cooktop surface. To maintain and protect the surface of the glass cooktop, follow these steps:
1 Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner. This helps protect the top and makes cleanup easier. 2 Use ceramic cooktop cleaner daily to help keep the cooktop looking new. 3 Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop. 4 Use a paper towel to clean the entire cooktop surface. 5 Rinse with clear water and use a dry cloth or paper towel to remove all cleaning residue. NOTE Any damage or failure of the product resulting from the items below may not be covered under the LIMITED WARRANTY.
- Sugary spillovers (such as preserves, ketchup, tomato sauce, jellies, fudge, candy, syrups, or chocolate) or melted plastics can cause pitting on the surface of your cooktop.
- If food or water containing calcium (such as baking powder, wine, milk, spinach, or broccoli) is spilled on the cooktop, it can permanently stain or discolor the surface. Burned-On Residue 1 While the cooktop is still warm, remove any burnt on deposits or spilled food from the glass-ceramic cooking surface with a suitable metal razor scraper. To prevent burns, wear an oven mitt or pot holder while using the metal scraper. NOTE Do not use a dull or nicked blade. Hold the scraper at approximately a 30 angle to the cooktop. The razor scraper will not damage the markings on the cooking surface. 2 When the cooking surface has completely cooled, apply a few dime-sized dabs of a glass-ceramic cooktop cleaner in each burner area. Work the cleaning cream over the cooktop surface with a damp paper towel. Leave the cleaner on for 10 minutes before rinsing it off. 3 Rinse with clean water and wipe the cooktop surface with a clean, dry paper towel. MAINTENANCE 35 Maintaining the Cooktop CAUTION Do not use chlorine bleach, ammonia, or other cleaners not specifically recommended for use on glass-ceramic cooktops. Let your glass-ceramic cooking surface cool off before cleaning. E N G L I S H Wipe off with a damp towel and mild detergent Use a metal scraper Apply cooktop cleaning cream. Rub with a towel. Rinse with a damp towel, then wipe dry. Regular
(Recommended after each use) Occasional
(Recommended every week) Thorough
(Recommended for tough stains or burnt-on food) NOTE For additional product information, visit our website at www.lg.com Metal Marks and Scratches CAUTION Cookware with rough or uneven bottoms can mark or scratch the cooktop surface. Do not slide metal or glass across the cooktop surface. Do not use cookware with any dirt build-up on the bottom. Do not use cookware if there is foreign matter on the cooktop surface. Always clean the cooktop surface before cooking. NOTE Any damage or failure of the product resulting from the items below may not be covered under the LIMITED WARRANTY.
- Be careful not to slide pots and pans across the cooktop. Doing so will leave metal markings on the cooktop surface. To help remove these marks, use a ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.
- If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave a black discoloration on the cooktop. This should be removed immediately before heating again or the discoloration may be permanent. 36 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of a defect in workmanship or materials. Parts and Features Problem Cooktop does not work Cooktop does not heat Elements turn off while cooking. Elements do not get hot enough. Possible Cause & Solution Cooktop controls are locked. See Clean Lock to turn off the Clean Lock feature. Circuit breaker has tripped or fuse is blown. Reset the circuit breaker. Power outage. Check house lights to confirm power outage. Installation wiring not complete. Contact the installer or dealer. Incorrect cooking zone selected. Make sure the correct control is ON for the cooking zone being used. No power to cooktop. See Cooktop does not work above. Cooktop inner temperature is too high. Check that cooktop has been installed according to the installation instructions. Control panel may not be set properly. Check the power level. Cookware that is not marked IH or convection compatible may not heat properly. Use cookware with the IH mark. Cookware may not be flat or the correct shape or size. Use cookware with a flat bottom. Minimum cookware size
- Use cookware with a bottom surface diameter of 5 13/16" (147 mm) or greater.
- For Flexible Cooking Zone, minimum cookware size is 4 3/4" x 10 5/8" (120 mm x 270 mm) For best results when using the Dual cooking zone, use cookware with a bottom surface that is 9" in diameter or larger. A fan sound can be heard. Use the recommended cookware. See Induction Cookware. Cooktop inner temperature is high. This is normal. The cooling fan will run when any element is turned on. With heavy use the fan may continue to run after the controls are turned off until the cooktop has cooled. Humming/buzzing sound Caused by the magnetic field transmitting power to the cookware. It is most noticeable at high power settings and becomes quieter if the power is reduced. Noises are heard during cooking. The following noises are normal. Problem Noises are heard during cooking. The following noises are normal. The Boost function has been deactivated or cannot be activated. The cookware cannot be detected automatically. Cookware has been damaged. Output power is different when the same type of burner is used. Power cycling The LCD screen does not work properly. Timer does not turn off the cooking zone. The hot surface indicator stays on after the burners are turned off. TROUBLESHOOTING 37 E N G L I S H Possible Cause & Solution Whistling sound Most noticeable with lighter weight cookware or when cookware is empty. Under certain conditions, your cookware may produce a high-pitched whistling noise when two elements are in use at the same time. The power levels at which this occurs may vary depending on the kind of cookware being used. Change the power level to eliminate the noise or reduce its volume. Cracking sound May occur when using composite cookware as the different materials resonate and heat at different rates. This will not damage or impair the performance of the cookware. Clicking sound Caused by the electrical switches. It is normal to hear a clicking noise when operating burners below power level 6. Ticking sound Caused by the cookware detection. To prevent damage to the product, if one of the right-side elements is turned on when the center dual element is using the Boost setting, the power setting of the center dual element is automatically reduced to power level 9. To maintain the Boost setting on the center dual element, use any of the left side elements instead. For safety, after 6 minutes the Boost setting will automatically revert to either power level 9 or the previously set power level. There is no cookware on the burner. Place cookware on the burner. The words Auto Detected will be displayed. Cookware is not compatible with induction cooktop. Use only cookware that is compatible with the induction cooktop. For details of compatible cookware, see Induction Cookware Cookware is overheated. Never use the Boost mode to preheat empty cookware or to heat oil, butter or lard. Use the Boost function to boil water or heat up large quantities of food quickly. Cooktop is overheated. The power level displayed may be different from the actual power level at the high end of the temperature range. To prevent the cooktop from overheating, the power level is controlled automatically. This is normal. During use, the heating element cycles on/off to control the output power. Hot cookware is placed on top of the LCD screen. To prevent malfunction, do not place the hot cookware on top of the LCD screen. This is normal. The kitchen timer/cooking timer acts as a simple timer and does not turn off the cooking zone. This is normal. After you turn off the burners, the indicator remains on until the ceramic glass surface cools down. If the temperature near the product is high, it may take longer for the ceramic glass surface to cool down. 38 TROUBLESHOOTING Problem Error code FC, F1, or F5 appears on the display. Possible Cause & Solution Electronic control has detected a fault condition. Turn the power off and then on again to turn off the error code. If the issue recurs, call for service. Wi-Fi Problem Trouble connecting appliance and smartphone to Wi-Fi network Possible Cause & Solution The password for the Wi-Fi network was entered incorrectly. Delete your home Wi-Fi network and begin the connection process again. Mobile data for your smartphone is turned on. Turn off the Mobile data on your smartphone before connecting the appliance. The wireless network name (SSID) is set incorrectly. The wireless network name (SSID) should be a combination of English letters and numbers. (Do not use special characters.) The router frequency is not 2.4 GHz. Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and connect the appliance to the wireless router. To check the router frequency, check with your Internet service provider or the router manufacturer. The appliance and the router are too far apart. If the appliance is too far from the router, the signal may be weak and the connection may not be configured correctly. Move the router closer to the appliance or purchase and install a Wi-Fi repeater. During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as your password. In this instance, the password is case sensitive and the last 4 characters are unique to your appliance. LIMITED WARRANTY 39 LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (LG) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED PROCEDURE FOR RESOLVING DISPUTES BELOW. Should your LG Induction Cooktop (Product) fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product (You) and applies only when purchased lawfully and used within the United States including U.S. Territories. E N G L I S H Warranty Period Scope of Warranty HOW SERVICE IS HANDLED Two (2) years from date of original retail purchase Replacement Products and parts are warranted for the remaining portion of the original warranty period LG will provide, free of charge, all labor and in-home service to replace defective part(s). Parts and Labor (internal
/ functional parts only) or ninety (90) days, whichever is greater. Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured. Replaced Product or part(s) will be the property of LG. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LGS TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. THIS LIMITED WARRANTY DOES NOT COVER:
Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs. Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service. Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air. Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owners manual. 40 LIMITED WARRANTY Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any other causes beyond the control of LG. Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is used for other than the intended purpose, or any water leakage where the Product was not properly installed. Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes. Damage or failure of the Product caused by transportation, storage, and/or handling, including scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is reported within one (1) week of delivery. Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owners manual. Damage or failure of the Product caused by the use of parts, components, accessories, consumable cleaning products, or any other products or services that were not authorized by LG. Damage or missing items to any display or open box Product. Refurbished Product or any Product sold As Is, Where Is, With all Faults, or similar disclaimer. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Increases in utility costs and additional utility expenses. Any noises associated with normal operation. Products used for other than normal and proper household use (e.g., commercial or industrial use) or contrary to the Product owners manual. Costs associated with removal and reinstallation of the Product for repairs, or the removal and reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with the Product Owner's manual. Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under this limited warranty. The cost of repair or replacement under these excluded circumstances shall be borne by You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to LG mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to dispute or claim shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of E N G L I S H LIMITED WARRANTY 41 the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other persons or entitys product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association
(AAA) and will be conducted before a single arbitrator under the AAAs Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the AAA Rules) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrators award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys fees and expenses from you if LG prevails in the arbitration. Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchasers purchase of the product by either: (i) sending an e-mail to optout@lge.com, with the subject line: Arbitration Opt Out or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on Find My Model & Serial Number). 42 LIMITED WARRANTY You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. LIMITED WARRANTY 43 CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED PROCEDURE FOR RESOLVING DISPUTES BELOW. Should your LG Induction Cooktop ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics Canada, Inc. ("LGECI") will, at its option, repair, replace or pro rate the Product upon receipt of proof of the original retail purchase. This limited warranty is valid only to the original retail purchaser of the Product and applies only to a Product distributed, purchased from an authorized retailer and used within Canada, as determined at the sole discretion of LGECI. E N G L I S H WARRANTY PERIOD: (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture). Parts and Labor (internal/functional parts only) Two (2) years from the date of original retail purchase Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater. Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured, all at the sole discretion of LGECI. Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty. LGECIS SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW, IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE, WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECIS TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. This Limited Warranty gives you specific legal rights. You may also have other rights that vary from province to province depending on applicable provincial laws. Any term of this Limited Warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with such provincial law without affecting the remainder of this warrantys terms. THIS LIMITED WARRANTY DOES NOT COVER:
Service trips to i) deliver, pick up, or install or; educate on how to operate the Product; ii) correct wiring or plumbing; or iii) correct unauthorized repairs or installations of the Product;
Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service;
44 LIMITED WARRANTY Damage or failure resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Products owners manual;
Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LGECI or the manufacturer;
Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not authorized or specified by LGECI. Improper installation or maintenance includes installation or maintenance contrary to the Products owners manual;. Damage or failure caused by unauthorized modification or alteration of the Product, or if used for other than the intended household purpose/use of the Product, or damage or failure resulting from any water leakage due to improper installation of the Product;
Damage or failure caused by incorrect electrical current, voltage or plumbing codes;
Damage or failure caused by use that is other than normal household use, including, without limitation, commercial or industrial use, including use in commercial offices or recreational facilities, or as otherwise outlined in the Products owners manual;
Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI;
Damage or failure caused by transportation and handling, including scratches, dents, chips and/or other damage to the finish of the Product, unless such damage results from defects in materials or workmanship and is reported to LGECI within one (1) week of delivery of the Products;
Damage or missing items to any display, open box, refurbished or discounted Product;
Refurbished Product or any Product sold As Is, Where Is, With all Faults, or any similar disclaimer;
Products with original serial numbers that have been removed, altered or cannot be readily determined at the discretion of LGECI;
Increases in utility costs and additional utility expenses in any way associated with the Product;
Any noises associated with normal operation of the Product;
Replacement of any part that was not originally included with the Product;
Replacement of light bulbs, filters, fuses or any other consumable parts;
Costs associated with removal and/or reinstallation of the Product for repairs; and Shelves, drawers, handle and accessories to the Product, except for internal/functional parts covered under this Limited Warranty. Coverage for "in Home" repairs, for products in-warranty, will be provided if the Product is within a 150 km radius from the nearest authorized service center (ASC), as determined by LG Canada. If your Product is located outside a 150 km radius from a ASC, as determined by LG Canada, it will be your responsibility to bring the Product, at your sole expense, to the ASC for in-warranty repair. All costs and expenses associated with the above excluded circumstances, listed under the heading, This Limited Warranty Does Not Cover, shall be borne by the consumer. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT OUR WEBSITE:
Call 1-888-542-2623 (7 A.M. to 12 A.M., 365 days a year) and select the appropriate option from the menu, or visit our website at http://www.lg.com PROCEDURE FOR RESOLVING DISPUTES:
EXCEPT WHERE PROHIBITED AT LAW, ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. EXCEPT WHERE PROHIBITED AT LAW, YOU AND LG BOTH IRREVOCABLY AGREE TO WAIVE THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this section, references to LG mean LG Electronics Canada, Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to dispute or claim shall include E N G L I S H LIMITED WARRANTY 45 any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty. Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LGECI Legal Team at 20 Norelco Drive, North York, Ontario, Canada M9L 2X6 (the Notice of Dispute). You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days of LGs receipt of the Notice of Dispute, the dispute shall be resolved by binding arbitration in accordance with the procedure set out herein. You and LG both agree that, during the arbitration proceeding, the terms (including any amount) of any settlement offer made by either you or LG will not be disclosed to the arbitrator until the arbitrator determines the dispute. Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after LGs receipt of the Notice of Dispute, you and LG agree to resolve any claims between you and LG only by binding arbitration on an individual basis, unless you opt out as provided below, or you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue (in which case if you are a consumer, this clause will only apply if you expressly agree to the arbitration). To the extent permitted by applicable law, any dispute between you and LG shall not be combined or consolidated with a dispute involving any other persons or entitys product or claim. More specifically, without limitation of the foregoing, except to the extent such a prohibition is not permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis except to the extent this prohibition is not permitted at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG. Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be private and confidential, and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provincial or territorial commercial arbitration law and rules of the province or territory of your residence. You must also send a copy of your written demand to LG at LG Electronics, Canada, Inc., Attn: Legal Department- Arbitration, 20 Norelco Drive, North York, Ontario M9L 2X6. This arbitration provision is governed by your applicable provincial or territorial commercial arbitration legislation. Judgment may be entered on the arbitrators award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that, issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision. Governing Law. The law of the province or territory of your purchase shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG attorn to the exclusive jurisdiction of the courts of the province or territory of your purchase for the resolution of the claim, action, dispute or controversy between you and LG. Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for arbitration, LG will promptly pay all arbitration filing fees unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the applicable arbitration rules. Except as otherwise provided for herein, LG will pay all filing, administration and arbitrator fees for any arbitration initiated in accordance with the applicable arbitration rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose
(as measured by the applicable laws), then the payment of all arbitration fees will be governed by the applicable arbitration rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the applicable arbitration rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys fees and expenses from you if LG prevails in the arbitration. 46 LIMITED WARRANTY Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely (1) on the basis of documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the applicable arbitration rules. If your claim exceeds $25,000, the right to a hearing will be determined by the applicable arbitration rules. Any in-
person arbitration hearings will be held at the nearest, most mutually-convenient arbitration location available within the province or territory in which you reside unless you and LG both agree to another location or agree to a telephonic arbitration. Severability and Waiver. If any portion of this Limited Warranty (including these arbitration procedures) is unenforceable, the remaining provisions will continue in full force and effect to the maximum extent permitted by applicable law. Should LG fail to enforce strict performance of any provision of this Limited Warranty (including these arbitration procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty. Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchasers purchase of the product by either (i) sending an e-mail to optout@lge.com, with the subject line: Arbitration Opt Out; or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
(b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/ca_en/support/repair-service/schedule-repair and clicking on Find My Model & Serial Number). In the event that you Opt Out, the law of the province or territory of your residence shall govern this Limited Warranty and any disputes between you and LG except to the extent that such law is preempted by or inconsistent with applicable federal or provincial/territorial law. Should arbitration not be permitted for any claim, action, dispute or controversy between you and LG, you and LG agree to attorn to the exclusive jurisdiction of the courts of the province or territory of your residence for the resolution of the claim, action, dispute or controversy between you and LG. You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above. Conflict of Terms. In the event of a conflict or inconsistency between the terms of this Limited Warranty and the End User License Agreement (EULA) in regards to dispute resolution, the terms of this Limited Warranty shall control and govern the rights and obligations of the parties and shall take precedence over the EULA. Memo 47 48 Memo Memo 49 50 Memo Memo 51 LG Customer Information Center For inquiries or comments, visit www.lg.com or call:
1-800-243-0000 U.S.A. 1-888-542-2623 CANADA Register your product Online!
www.lg.com
1 2 3 | Internal Photos | Internal Photos | 1.82 MiB | May 26 2023 / November 23 2023 | delayed release |
1 2 3 | Internal Photos 1 | Internal Photos | 3.69 MiB | October 13 2023 / April 10 2024 | delayed release |
1 2 3 | Internal Photos 2 | Internal Photos | 3.48 MiB | October 13 2023 / April 10 2024 | delayed release |
1 2 3 | External photos | External Photos | 1.45 MiB | October 13 2023 / April 10 2024 | delayed release |
1 2 3 | ID Label/Location Info | ID Label/Location Info | 3.69 MiB | October 13 2023 |
APPENDIX G
: LABEL INFORMATION LG(59)-EMC-RPT-040 1 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
< Front side >
LG(59)-EMC-RPT-040 2 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
< Bottom side >
(Technical card) LG(59)-EMC-RPT-040 3 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
< Box label >
LG(59)-EMC-RPT-040 4 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
1 2 3 | Label Information | ID Label/Location Info | 285.78 KiB | August 26 2022 |
Test Report No. : CW011252-220802001 APPENDIX G
: LABEL INFORMATION LG(59)-EMC-RPT-040 1 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics. Test Report No. : CW011252-220802001
< Front side >
LG(59)-EMC-RPT-040 2 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics. Test Report No. : CW011252-220802001
< Bottom side >
(Technical card) LG(59)-EMC-RPT-040 3 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics. Test Report No. : CW011252-220802001
< Box label >
LG(59)-EMC-RPT-040 4 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
1 2 3 | Product Label | ID Label/Location Info | 1.08 MiB | May 26 2023 |
APPENDIX G
: LABEL INFORMATION LG(59)-EMC-RPT-040 1 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
< Front side >
LG(59)-EMC-RPT-040 2 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
< Bottom side >
(Technical card) LG(59)-EMC-RPT-040 3 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
< Box label >
LG(59)-EMC-RPT-040 4 / 4 It is not allowed to copy this report even partly without the approval of LG Electronics.
1 2 3 | Agent Authorization Letter | Cover Letter(s) | 701.57 KiB | October 13 2023 |
LG Electronics USA, Inc. 111SylvanAvenue,NorthBuilding,EnglewoodCliffs, NewJersey,UnitedStates,07632 September 26, 2023 FederalCommunicationsCommission AuthorizationandEvaluationDivision 7435OaklandMillsRoad, Columbia,MD21046 LETTERFORAUTHORIZATIONFCC ID:BEJQ50941G Towhomitmayconcern:
I,theundersigned,herebyauthorize SGSKoreaCo.,Ltd.andhereafterreferredtoasSGSKorea,toactonourbehalfinall mannersrelatingto applicationforequipmentauthorization,includingsigningofalldocumentsrelatingtothesematters.Any andallactscarriedoutbySGSKoreaCo.,Ltd.onourbehalfshallhavethesameeffectasactsofourown. I,theundersigned,herebycertifythatwearenotsubjecttoadenialoffederalbenefits,that includesFCCbenefits,pursuanttoSection5301oftheAntiDrugAbuseActof1988,21U.S.C. 853(a). InauthorizingSGSKoreaasouragent,westillrecognizethatweareresponsibleto:
a) complywiththerelevantprovisionsofthecertificationprogram;
b) make all necessary arrangements for the conduct of the evaluation, including provision for examining documentation and access to all areas, records (including internal audit reports) and personnel for the purposes of evaluation inspection, assessment, surveillance, reassessment)andresolutionofcomplaints;
testing,
(e.g. c) make claims regarding certification only in respect of the scope for which certification hasbeengranted;
d) do not use our product certification in such a manner as to bring the Certification Divisionintodisreputeandnotmakeanystatementregarding our product certification which the Certification Division may consider misleadingorunauthorized;
e) upon suspension or cancellation of certification, discontinue use of all advertising matter that contains any reference thereto and return any certification documents as requiredbytheCertificationDivision;
LG Electronics USA, Inc. 111SylvanAvenue,NorthBuilding,EnglewoodCliffs, NewJersey,UnitedStates,07632 f) use certification only to indicate the products are certified as being in conformitywithspecifiedstandards;
g) endeavor to ensure that no certificate or report nor any part thereof is used in a misleadingmanner;
I) h) ensure that any reference to our product certification in communication media such as documents, brochures or advertising, complies with the requirementsofthe CertificationDivision;
keep a record of all complaints made known to the us relating to the products compliance with requirements of the relevant standard and to make these recordsavailabletotheCertificationDivisionwhen requested;
J) take appropriate action with respect to such complaints and any deficiencies found in productsorservicesthataffectcompliancewiththe requirementsforcertification;
K) documenttheactionstaken. Thisauthorizationisvaliduntilfurtherwrittennoticefromtheapplicant. SincerelyYours Heejae Cho Director, NA Regulatory & Environmental Affairs LG Electronics USA, Inc.
1 2 3 | Applicant Declaration | Attestation Statements | 388.09 KiB | October 13 2023 |
SGS North America Inc. 620 Old Peachtree Road SUITE 100 Suwanee, Georgia 30024 United States Applicant Legal Business Name LG Electronics USA, Inc. Applicant Declaration Address Grantee Code FCC ID Authorized Contact Name Contact Email Contact Phone 111 Sylvan Ave, North Building, Englewood Cliffs, NJ 07632 United States BEJ BEJQ50941G Heejae Cho heejae.cho@lge.com 201-470-2696 I, the undersigned, certify that I am an authorized signatory for the Applicant and therefore declare;
a) b) c) d) e) in accordance with 47CFR2.911(d), all of the statements herein and the exhibits attached hereto are true and correct to the best of my knowledge and belief. in accepting a Grant of Equipment Authorization issued by a TCB, under the authority of the FCC, as a result of the representations made in this application, the Applicant is responsible for:
labeling the equipment with the exact FCC ID as specified in this application,
(1)
(2) compliance statement labeling pursuant to the applicable rules,
(3) compliance of the equipment with the applicable technical rules, if the Applicant is not the actual manufacturer of the equipment, appropriate arrangements have been made with the manufacturer to ensure that production units of this equipment will continue to comply with the FCCs technical requirements. in accordance with 47 CFR 2.909 and KDB394321, the Applicant has read, understood and agrees to accept that they are the responsible party and agree to abide by their responsibilities as specified under 47 CFR 2.909 and KDB394321. in accordance with ISO 17065, FCC KDB641163, FCC KDB610077, KDB394321 and RSP-100, the Applicant has read, understood, accepts and agrees to abide by the post market surveillance requirements.
(1)
(2)
(3) the Applicant understands, accepts and agrees that a sample may be requested for surveillance testing. the Applicant shall make provisions to always have a production sample available upon request by SGS, FCC and/or ISED. the Applicant shall, upon request by SGS, at the Applicants expense, provide a production sample of the requested product to SGS, FCC and/or ISED as instructed. The sample shall include all support devices, cables, software, accessories or other hardware or software required for evaluation, review, certification and audit surveillance of products certified by SGS. f) g) neither the Applicant nor any party to the application is subject to a denial of Federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862 because of a conviction for possession or distribution of a controlled substance. See 47CFR 1.2002(b) for the definition of a party for these purposes. the Applicant has read, understood, accepts and agrees to abide by the SGS North America, Inc.(TCB) terms and conditions. Link to CFRs: https://www.fcc.gov/wireless/bureau-divisions/technologies-systems-and-innovation-division/rules-regulations-title-47 Link to KDBs: https://apps.fcc.gov/oetcf/kdb/index.cfm Link to RSP-100: https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01130.html Link to the Covered List: Covered List LG Electronics USA, Inc. (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. LG Electronics USA, Inc. (the applicant) certifies that, as of the date of the filing of the application, the applicant [is not] identified on the Covered list, established pursuant to 1.50002, as an entity producing covered equipment. Applicant Signature:
Date: September 26, 2023 Print Name: Heejae Cho Title:
*NOTE: This declaration cannot be signed by an Agent, it shall be signed by an authorized person listed in the FCC database Director, Regulatory and Environmental Affairs QSF27-14-04 Rev 1.0 Rev. Feb 6, 2023 Page 1 of 1 Original Issue: Jan. 4, 2021
1 2 3 | Class 2 Permissive Change Letter | Cover Letter(s) | 866.10 KiB | October 13 2023 |
LG Electronics USA, Inc. 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632, United States September 26, 2023 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046 FCC Class II Permissive Change for FCC ID: BEJQ50941G We are submitting an application for a class II permissive change to the FCC approval of the Company name: LG Electronics USA, product description: HOUSEHOLD COOKTOP (FCC ID : BEJQ50941G, Original Grant Date:
May, 26, 2023). We have modified the power PCB to implement an external interrupt for improved standby power. The transmitter module itself has not changed. Due to the above changes, we only re-tested CE and RE. (Report No.:CW011252-230925001_01) Please refer to O/D for details. Sincerely Yours, Heejae Cho Director, NA Regulatory and Environmental Affairs LG Electronics USA, Inc. Phone: 201-266-2696
1 2 3 | Confidentiality Request | Cover Letter(s) | 2.00 MiB | October 13 2023 |
LG Electronics USA, Inc. 1000 Sylvan Avenue Englewood Cliffs, New Jersey, United States Sep 26, 2023 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road, Columbia, MD 21046 REQUEST FOR CONFIDENTIALITY FCC ID: BEJQ50941G Pursuant to Sections 0.457 and 0.459 of the Commissions Rules (CFR 47), and Section 552
(b) (4) of the Freedom of Information Act, LG Electronics USA hereby requests confidentiality and treatment of certain information accompanying this application. The materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. We are also hereby request Short-Term Confidentiality for 180 days after the grant as outlined in Public Notice DA 04-1705. This provision will give LG Electronics USA temporary confidentiality of commercially sensitive information prior to product release. The requested Permanent and Temporary Confidential exhibits are listed as follows:
Confidential List Short-Term Short-Term Short-Term Short-Term Long-Term Long-Term Long-Term Internal Photos External Photos Test setup photo User manual Schematics Operational Descriptions Block Diagram The Applicant understands that pursuant to Rule 0.457, disclosure of this application and all accompanying documentations, where applicable, will not be made public before the date of the Grant for this application. Sincerely, Heejae Cho Director, NA Regulatory & Environmental Affairs LG Electronics USA, Inc.
1 2 3 | Test setup photos | Test Setup Photos | 2.80 MiB | October 13 2023 / April 10 2024 | delayed release |
1 2 3 | U.S. agent Letter | Attestation Statements | 430.38 KiB | October 13 2023 |
UNITED STATES DESIGNATED AGENT LETTER Date: 2023-09-26 TO:
Federal Communication Commission Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MID 21046 Applicant Company Name: LG Electronics USA Grantee Code:
BEJ Contact Name:
Heejae Cho Address:
111 Sylvan Ave, North Building, Englewood Cliffs, NJ City/Province/Zip: Englewood Cliffs/New U.S. designated agent Company Name: LG Electronics USA FRN:
Contact Name:
Address:
0023476120 Heejae Cho 111 Sylvan Ave, North Building, Englewood Cliffs, NJ City/Province/Zip: Englewood Cliffs/New Telephone:
Fax:
Email:
Jersey/07632 201-470-2696 201-816-2031 heejae.cho@lge.com Telephone:
Fax:
Email:
Jersey/07632 201-470-2696 201-816-2031 heejae.cho@lge.com Applicable Equipment: FCC ID: < BEJQ50941G>
ATTN: Director of Certification:
We, < LG Electronics USA > understand and acknowledge the applicants consent and the designated agents obligation to accept service of process in the United States for matters related to the applicable equipment, and at the physical U.S. address and e-mail of the designated agent listed above. We, < LG Electronics USA > acknowledge the applicants acceptance of its obligation to maintain an agent for service of process in the United States for no less than one year after either the grantee has permanently terminated all marketing and importation of the applicable equipment within the U.S., or the conclusion of any Commission-related administrative or judicial proceeding involving the equipment, whichever is later. Applicant U.S. designated agent Name (Printed): Heejae Cho Name (Printed): Heejae Cho Title: Director, Regulatory and Environmental Affairs Title: Director, Regulatory and Environmental Affairs Signature:
Signature:
1 2 3 | Applicant Declaration Letter | Attestation Statements | 226.17 KiB | May 26 2023 |
SGS North America Inc. 620 Old Peachtree Road SUITE 100 Suwanee, Georgia 30024 United States Applicant Legal Business Name LG Electronics USA Applicant Declaration Address Grantee Code FCC ID Authorized Contact Name Contact Email Contact Phone 111 Sylvan Ave, North Building, Englewood Cliffs, NJ 07632 United States BEJ BEJQ50941G Heejae Cho heejae.cho@lge.com 201-470-2696 I, the undersigned, certify that I am an authorized signatory for the Applicant and therefore declare;
a) b) c) d) e) in accordance with 47CFR2.911(d), all of the statements herein and the exhibits attached hereto are true and correct to the best of my knowledge and belief. in accepting a Grant of Equipment Authorization issued by a TCB, under the authority of the FCC, as a result of the representations made in this application, the Applicant is responsible for:
labeling the equipment with the exact FCC ID as specified in this application,
(1)
(2) compliance statement labeling pursuant to the applicable rules,
(3) compliance of the equipment with the applicable technical rules, if the Applicant is not the actual manufacturer of the equipment, appropriate arrangements have been made with the manufacturer to ensure that production units of this equipment will continue to comply with the FCCs technical requirements. in accordance with 47 CFR 2.909 and KDB394321, the Applicant has read, understood and agrees to accept that they are the responsible party and agree to abide by their responsibilities as specified under 47 CFR 2.909 and KDB394321. in accordance with ISO 17065, FCC KDB641163, FCC KDB610077, KDB394321 and RSP-100, the Applicant has read, understood, accepts and agrees to abide by the post market surveillance requirements.
(1)
(2)
(3) the Applicant understands, accepts and agrees that a sample may be requested for surveillance testing. the Applicant shall make provisions to always have a production sample available upon request by SGS, FCC and/or ISED. the Applicant shall, upon request by SGS, at the Applicants expense, provide a production sample of the requested product to SGS, FCC and/or ISED as instructed. The sample shall include all support devices, cables, software, accessories or other hardware or software required for evaluation, review, certification and audit surveillance of products certified by SGS. f) g) neither the Applicant nor any party to the application is subject to a denial of Federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862 because of a conviction for possession or distribution of a controlled substance. See 47CFR 1.2002(b) for the definition of a party for these purposes. the Applicant has read, understood, accepts and agrees to abide by the SGS North America, Inc.(TCB) terms and conditions. Link to CFRs: https://www.fcc.gov/wireless/bureau-divisions/technologies-systems-and-innovation-division/rules-regulations-title-47 Link to KDBs: https://apps.fcc.gov/oetcf/kdb/index.cfm Link to RSP-100: https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01130.html Link to the Covered List: Covered List LG Electronics USA (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. LG Electronics USA (the applicant) certifies that, as of the date of the filing of the application, the applicant [is not] identified on the Covered list, established pursuant to 1.50002, as an entity producing covered equipment. Applicant Signature:
Date: May 02, 2023 Print Name: Heejae Cho Title:
*NOTE: This declaration cannot be signed by an Agent, it shall be signed by an authorized person listed in the FCC database Director, Regulatory and Environmental Affairs QSF27-14-04 Rev 1.0 Rev. Feb 6, 2023 Page 1 of 1 Original Issue: Jan. 4, 2021
1 2 3 | Confidentiality Request Letter | Cover Letter(s) | 1.66 MiB | May 26 2023 |
LG Electronics USA 1000 Sylvan Avenue Englewood Cliffs, New Jersey, United States May 02, 2023 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road, Columbia, MD 21046 REQUEST FOR CONFIDENTIALITY FCC ID: BEJQ50941G Pursuant to Sections 0.457 and 0.459 of the Commissions Rules (CFR 47), and Section 552
(b) (4) of the Freedom of Information Act, LG Electronics USA hereby requests confidentiality and treatment of certain information accompanying this application. The materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. We are also hereby request Short-Term Confidentiality for 180 days after the grant as outlined in Public Notice DA 04-1705. This provision will give LG Electronics USA temporary confidentiality of commercially sensitive information prior to product release. The requested Permanent and Temporary Confidential exhibits are listed as follows:
Confidential List Short-Term Short-Term Short-Term Short-Term Long-Term Internal Photos External Photos Test setup photo User manual Schematics The Applicant understands that pursuant to Rule 0.457, disclosure of this application and all accompanying documentations, where applicable, will not be made public before the date of the Grant for this application. Sincerely, Heejae Cho Director, NA Regulatory & Environmental Affairs LG Electronics USA, Inc.
1 2 3 | FCC U.S. agent Letter | Attestation Statements | 348.23 KiB | May 26 2023 |
UNITED STATES DESIGNATED AGENT LETTER Date: 2023-05-02 TO:
Federal Communication Commission Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MID 21046 Applicant Company Name: LG Electronics USA Grantee Code:
BEJ Contact Name:
Heejae Cho Address:
111 Sylvan Ave, North Building, Englewood Cliffs, NJ City/Province/Zip: Englewood Cliffs/New U.S. designated agent Company Name: LG Electronics USA FRN:
Contact Name:
Address:
0023476120 Heejae Cho 111 Sylvan Ave, North Building, Englewood Cliffs, NJ City/Province/Zip: Englewood Cliffs/New Telephone:
Fax:
Email:
Jersey/07632 201-470-2696 201-816-2031 heejae.cho@lge.com Telephone:
Fax:
Email:
Jersey/07632 201-470-2696 201-816-2031 heejae.cho@lge.com Applicable Equipment: FCC ID: < BEJQ50941G>
ATTN: Director of Certification:
We, < LG Electronics USA > understand and acknowledge the applicants consent and the designated agents obligation to accept service of process in the United States for matters related to the applicable equipment, and at the physical U.S. address and e-mail of the designated agent listed above. We, < LG Electronics USA > acknowledge the applicants acceptance of its obligation to maintain an agent for service of process in the United States for no less than one year after either the grantee has permanently terminated all marketing and importation of the applicable equipment within the U.S., or the conclusion of any Commission-related administrative or judicial proceeding involving the equipment, whichever is later. Applicant U.S. designated agent Name (Printed): Heejae Cho Name (Printed): Heejae Cho Title: Director, Regulatory and Environmental Affairs Title: Director, Regulatory and Environmental Affairs Signature:
Signature:
1 2 3 | Applicant Declaration Letter | Cover Letter(s) | 111.05 KiB | August 26 2022 |
SGS North America Inc.
620 Old Peachtree Road
SUITE 100
Suwanee, Georgia 30024
United States
Applicant Declaration
Applicant Legal Business Name
LG Electronics USA, Inc.
Address
Grantee Code
FCC ID
Authorized Contact Name
Contact Email
Contact Phone
111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632, United States
BEJ
BEJQ50941G
Sung Soo Kim
Sungsoo.kim@lge.com
201-266-2215
I, the undersigned, certify that I am an authorized signatory for the Applicant and therefore declare;
a)
b)
c)
d)
e)
in accordance with 47CFR2.911(d), all of the statements herein and the exhibits attached hereto are true and correct to the best of my
knowledge and belief.
in accepting a Grant of Equipment Authorization issued by a TCB, under the authority of the FCC, as a result of the representations made in
this application, the Applicant is responsible for:
labeling the equipment with the exact FCC ID as specified in this application,
(1)
(2) compliance statement labeling pursuant to the applicable rules,
(3) compliance of the equipment with the applicable technical rules,
if the Applicant is not the actual manufacturer of the equipment, appropriate arrangements have been made with the manufacturer to ensure
that production units of this equipment will continue to comply with the FCC’s technical requirements.
in accordance with 47 CFR 2.909 and KDB394321, the Applicant has read, understood and agrees to accept that they are the responsible
party and agree to abide by their responsibilities as specified under 47 CFR 2.909 and KDB394321.
in accordance with ISO17065, FCC KDB641163, FCC KDB610077, KDB394321 and RSP-100, the Applicant has read, understood, accepts
and agrees to abide by the post market surveillance requirements.
(1)
(2)
(3)
the Applicant understands, accepts and agrees that a sample may be requested for surveillance testing.
the Applicant shall make provisions to always have a production sample available upon request by SGS, FCC and/or ISED.
the Applicant shall, upon request by SGS, at the Applicant’s expense, provide a production sample of the requested product to SGS,
FCC and/or ISED as instructed. The sample shall include all support devices, cables, software, accessories or other hardware or
software required for evaluation, review, certification and audit surveillance of products certified by SGS.
f)
neither the Applicant nor any party to the application is subject to a denial of Federal benefits, that includes FCC benefits, pursuant to Section
5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. §862 because of a conviction for possession or distribution of a controlled substance. See
47CFR 1.2002(b) for the definition of a “party” for these purposes.
g)
the Applicant has read, understood, accepts and agrees to abide by the SGS North America, Inc.(TCB) terms and conditions.
Link to CFRs: https://www.fcc.gov/wireless/bureau-divisions/technologies-systems-and-innovation-division/rules-regulations-title-47
Link to KDBs: https://apps.fcc.gov/oetcf/kdb/index.cfm
Link to RSP-100: https://www.ic.gc.ca/eic/site/smt-gst.nsf/eng/sf01130.html
Applicant Signature:
Date: 2022-08-16
Print Name:
Title:
*NOTE: This declaration cannot be signed by an Agent, it shall be signed by an authorized person listed in the FCC database
Sung Soo Kim
Director
Applicant Declaration
Rev:0.0
1 2 3 | Test Setup Photo | Test Setup Photos | 404.66 KiB | August 26 2022 / February 22 2023 | delayed release |
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2023-10-13 | 0.03 ~ 0.065 | 8CC - Part 18 Consumer Device | Class II permissive change or modification of presently authorized equipment |
2 | 2023-05-26 | 0.03 ~ 0.065 | 8CC - Part 18 Consumer Device | Class II Permissive Change |
3 | 2022-08-26 | 0.03 ~ 0.04 | 8CC - Part 18 Consumer Device | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 | Effective |
2023-10-13
|
||||
1 2 3 |
2023-05-26
|
|||||
1 2 3 |
2022-08-26
|
|||||
1 2 3 | Applicant's complete, legal business name |
LG Electronics USA, Inc.
|
||||
1 2 3 |
LG Electronics USA
|
|||||
1 2 3 | FCC Registration Number (FRN) |
0023476120
|
||||
1 2 3 | Physical Address |
111 Sylvan Avenue North Building
|
||||
1 2 3 |
111 Sylvan Avenue
|
|||||
1 2 3 |
Englewood Cliffs, New Jersey 07632
|
|||||
1 2 3 |
Englewood Cliffs, NJ
|
|||||
1 2 3 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 | TCB Application Email Address |
U******@SGS.COM
|
||||
1 2 3 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 3 | Grantee Code |
BEJ
|
||||
1 2 3 | Equipment Product Code |
Q50941G
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 | Name |
H**** C****
|
||||
1 2 3 |
S******** K****
|
|||||
1 2 3 | Title |
Director, Regulatory and Environmental Affairs
|
||||
1 2 3 | Telephone Number |
201-4********
|
||||
1 2 3 |
201-2********
|
|||||
1 2 3 | Fax Number |
201-8********
|
||||
1 2 3 |
h******@lge.com
|
|||||
1 2 3 |
s******@lge.com
|
|||||
app s | Technical Contact | |||||
1 2 3 | Firm Name |
LG Electronics Inc.
|
||||
1 2 3 |
SGS Korea Co., Ltd
|
|||||
1 2 3 |
LG Electronics Inc
|
|||||
1 2 3 | Name |
S**** H******
|
||||
1 2 3 |
J****** C******
|
|||||
1 2 3 |
T******** K******
|
|||||
1 2 3 | Physical Address |
170, Seongsanpaechong-ro, Seongsan-gu
|
||||
1 2 3 |
4, LS-ro, 182 beon-gil
|
|||||
1 2 3 |
Changwon-si, Gyeongsangnam-do, 51533
|
|||||
1 2 3 |
Gunpo-si, Gyeonggi-do, 15807
|
|||||
1 2 3 |
South Korea
|
|||||
1 2 3 | Telephone Number |
82-55********
|
||||
1 2 3 |
82-31********
|
|||||
1 2 3 | Fax Number |
82-31********
|
||||
1 2 3 |
s******@sgs.com
|
|||||
1 2 3 |
j******@sgs.com
|
|||||
1 2 3 |
t******@lge.com
|
|||||
app s | Non Technical Contact | |||||
1 2 3 | Firm Name |
SGS Korea Co., Ltd
|
||||
1 2 3 | Name |
J****** K********
|
||||
1 2 3 | Physical Address |
4, LS-ro, 182 beon-gil
|
||||
1 2 3 |
Gunpo-si, Gyeonggi-do, 15807
|
|||||
1 2 3 |
South Korea
|
|||||
1 2 3 | Telephone Number |
82-31********
|
||||
1 2 3 | Fax Number |
82-70********
|
||||
1 2 3 |
82-31********
|
|||||
1 2 3 |
j******@sgs.com
|
|||||
app s | Confidentiality (long or short term) | |||||
1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 04/10/2024 | ||||
1 2 3 | 11/23/2023 | |||||
1 2 3 | 02/22/2023 | |||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 | Equipment Class | 8CC - Part 18 Consumer Device | ||||
1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | HOUSEHOLD COOKTOP | ||||
1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 | Modular Equipment Type | Does not apply | ||||
1 2 3 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 3 | Class II Permissive Change | |||||
1 2 3 | Original Equipment | |||||
1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 | Grant Comments | The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and not be co-located with any other transmitters except in accordance with FCC multi-transmitter product procedures. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 | Firm Name |
LG Electronics Inc., H&A EMC Standard Laboratory
|
||||
1 2 3 |
SGS Korea Co., Ltd
|
|||||
1 2 3 | Name |
H****** J******
|
||||
1 2 3 |
P******** H********
|
|||||
1 2 3 | Telephone Number |
+82-5********
|
||||
1 2 3 |
+82-3********
|
|||||
1 2 3 | Fax Number |
Not u********
|
||||
1 2 3 |
+82-3********
|
|||||
1 2 3 |
H******@lge.com
|
|||||
1 2 3 |
h******@sgs.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 18 | 0.03000000 | 0.06500000 | |||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 18 | 0.03000000 | 0.06500000 | |||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 18 | 0.03000000 | 0.04000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC