Product Safety &
Warranty Information
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1 0 8 6 3 3 4 6 M B M This booklet is made from 100% post-consumer recycled paper. This booklet is printed with soy ink. 2014 Verizon Wireless. All Rights Reserved. verizonwireless.com Printed in China LG-VS876 LG-VS876_VZW_PSWG_Cover_V1.0_140226-100%.indd 1 14. 3. 12. 4:48 Caution Violation of the instructions may cause serious injury or death. WARNING: This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling. Never use an unapproved battery since this could damage the phone and/or battery and could cause the battery to explode. Never place your phone in a microwave oven as it will cause the battery to explode. Do not dispose of your battery near fire or with hazardous or flammable materials. 1 VS876_VZW_PSWG_V1.0_140312.indd 1 14. 3. 13. 8:15 When riding in a car, do not leave your phone or set up the hands-free kit near the air bag. If wireless equipment is improperly installed and the air bag is deployed, you may be seriously injured. Do not use the phone in areas where its use is prohibited. (For example: aircraft) Do not expose the battery charger or adapter to direct sunlight or use it in places with high humidity, such as a bathroom. 2 VS876_VZW_PSWG_V1.0_140312.indd 2 14. 3. 13. 8:15 Do not use harsh chemicals (such as alcohol, benzene, thinners, etc.) or detergents to clean your phone. This could cause a fire. Do not drop, strike, or shake your phone severely. It may harm the internal circuit boards of the phone. Do not use your phone in high explosive areas as the phone may generate sparks. Do not damage the power cord by bending, twisting, pulling, or heating. Do not use the plug if it is loose as it may cause electric shock or fire. 3 VS876_VZW_PSWG_V1.0_140312.indd 3 14. 3. 13. 8:15 Do not place any heavy items on the power cord. Do not allow the power cord to be crimped as it may cause electric shock or fire. Do not handle the phone with wet hands while it is being charged. It may cause an electric shock or seriously damage your phone. Do not disassemble the phone. Do not place or answer calls while charging the phone as it may short-
circuit the phone and/
or cause electric shock or fire. Make sure that no sharp-edged items, such as animals teeth 4 VS876_VZW_PSWG_V1.0_140312.indd 4 14. 3. 13. 8:15 or nails, come into contact with the battery. This could cause a fire. Store the battery out of reach of children. Be careful that children do not swallow any parts (such as earphone, connection parts of the phone, etc.) This could cause asphyxiation or suffocation resulting in serious injury or death. Unplug the power cord and charger during lightning storms to avoid electric shock or fire. Only use the batteries and chargers provided by LG. The warranty will not be applied to 5 VS876_VZW_PSWG_V1.0_140312.indd 5 14. 3. 13. 8:15 products provided by other suppliers. Only authorized personnel should service the phone and its accessories. Faulty installation or service may result in accidents and consequently invalidate the warranty. An emergency call can be made only within a service area. For an emergency call, make sure that you are within a service area and that the phone is turned on. Your phone is an electronic device that generates heat during normal operation. Extremely prolonged, direct skin contact in the 6 VS876_VZW_PSWG_V1.0_140312.indd 6 14. 3. 13. 8:15 absence of adequate ventilation may result in discomfort or minor burns. Therefore, use care when handling your phone during or immediately after operation. Use and store your phone in temperatures between 0C/32F and 45C/113F, if possible. Exposing your phone to extremely low or high temperatures may result in damage, malfunction, or even explosion. 7 VS876_VZW_PSWG_V1.0_140312.indd 7 14. 3. 13. 8:15 HAC This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer. Any changes or modifications not expressly approved in this user guide could void your warranty for this equipment. Use only the supplied antenna. Use of unauthorized antennas (or modifications to the antenna) could impair call quality, damage the phone, void your warranty and/or violate FCC regulations. Dont use the phone with a damaged antenna. A damaged antenna could cause a minor skin burn. Contact your local dealer for a replacement antenna. FCC RF Exposure Information WARNING! Read this information before operating the phone. In August 1996, the Federal Communications Commission (FCC) of the United States, with its 8 VS876_VZW_PSWG_V1.0_140312.indd 8 14. 3. 13. 8:15 action in Report and Order FCC 96-326, adopted an updated safety standard for human exposure to Radio Frequency (RF) electromagnetic energy emitted by FCC regulated transmitters. Those guidelines are consistent with the safety standard previously set by both U.S. and international standards bodies. The design of this phone complies with the FCC guidelines and these international standards. Body-worn Operation This device was tested for typical body-worn operations with the back of the phone kept 0.39inches (1cm) between the user's body and the back of the phone. To comply with FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1cm) must be maintained between the user's body and the back of the phone. Third-party belt-clips, holsters, and similar accessories containing metallic components may not be used. Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance between the user's body and the back of the phone, and have not been tested for typical body-worn operations may not comply with FCC RF exposure limits and should be avoided. Caution Use only the supplied antenna. Use of unauthorized antennas (or modifications to the antenna) could impair 9 VS876_VZW_PSWG_V1.0_140312.indd 9 14. 3. 13. 8:15 call quality, damage the phone, void your warranty and/or violate FCC regulations. Don't use the phone with a damaged antenna. A damaged antenna could cause a minor skin burn. Contact your local dealer for a replacement antenna. Part 15.19 statement This device complies with part15 of FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may cause undesired operation. Part 15.21 statement Changes or modifications that are not expressly approved by the manufacturer could void the users authority to operate the equipment. Part 15.105 statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the 10 VS876_VZW_PSWG_V1.0_140312.indd 10 14. 3. 13. 8:15 instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. The phone by LG operates on Verizons 4G LTE network, based on Long Term Evolution (LTE) technology and Mobile Broadband 4G networks in the United States*. Now you can connect easily at high speeds to the Internet, your corporate Intranet, and your email while youre away from the office.
* Service not available everywhere. Visit website
(verizonwireless.com/4G) for a complete list of available areas.
* Information subject to change. 11 VS876_VZW_PSWG_V1.0_140312.indd 11 14. 3. 13. 8:15 Wi-Fi Caution This device is capable of operating in 802.11a/n mode. For 802.11a/n devices operating in the frequency range of 5.15 - 5.25 GHz, they are restricted for indoor operations to reduce any potential harmful interference for Mobiles Satellite Services (MSS) in the US. Wi-Fi Access Points that are capable of allowing your device to operate in 802.11a/n mode(5.15 - 5.25 GHz band) are optimized for indoor use only. If your Wi-Fi network is capable of operating in this mode, please restrict your Wi-Fi use indoors as to not violate federal regulations to protect Mobile Satellite Services. Consumer Information About Radio Frequency Emissions Your wireless phone, which contains a radio transmitter and receiver, emits radio frequency energy during use. The following consumer information addresses commonly asked questions about the health effects of wireless phones. 12 VS876_VZW_PSWG_V1.0_140312.indd 12 14. 3. 13. 8:15 Are wireless phones safe?
Scientific research on the subject of wireless phones and radio frequency (RF) energy has been conducted worldwide for many years, and continues. In the United States, the Food and Drug Administration (FDA) and the Federal Communications Commission (FCC) set policies and procedures for wireless phones. The FDA issued a website publication on health issues related to cell phone usage where it states, The scientific community at large believes that the weight of scientific evidence does not show an association between exposure to radiofrequency (RF) from cell phones and adverse health outcomes. Still the scientific community does recommend conducting additional research to address gaps in knowledge. That research is being conducted around the world and the FDA continues to monitor developments in this field. You can access the joint FDA/FCC website at http://www. fda.gov (under cin the subject index, select Cell Phones > Research). You can also contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA. In June 2000, the FDA entered into a cooperative research and development agreement through which additional scientific research is being conducted. The FCC issued its own website publication stating that there is no scientific evidence that proves that wireless phone usage can lead to cancer or a variety of other problems, including headaches, dizziness or memory loss. This 13 VS876_VZW_PSWG_V1.0_140312.indd 13 14. 3. 13. 8:15 publication is available at http://www.fcc.gov/cgb/
cellular.html or through the FCC at (888) 225-5322 or
(888) CALL-FCC. What does SAR mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and other agencies, established RF exposure safety guidelines for wireless phones in the United States. Before a wireless phone model is available for sale to the public, it must be tested by the manufacturer and certified by the FCC that it does not exceed limits established by the FCC. One of these limits is expressed as a Specific Absorption Rate, or SAR. SAR is a measure of the rate of absorption of RF energy in the body. Tests for SAR are conducted with the phone transmitting at its highest power level in all tested frequency bands. Since 1996, the FCC has required that the SAR of handheld wireless phones not exceed 1.6 watts per kilogram, averaged over one gram of tissue. Although the SAR is determined at the highest power level, the actual SAR value of a wireless phone while operating can be less than the reported SAR value. This is because the SAR value may vary from call to call, depending on factors such as proximity to a cell site, the proximity of the phone to the body while in use, and the use of hands-free devices. For more information about SARs, see the FCCs OET 14 VS876_VZW_PSWG_V1.0_140312.indd 14 14. 3. 13. 8:15 Bulletins 56 and 65 at http://www.fcc.gov/Bureaus/
Engineering_Technology/Documents/bulletins or visit the Cellular Telecommunications Industry Association website at http://www.ctia.org/consumer_info/index. cfm/AID/10371. You may also wish to contact the manufacturer of your phone. Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to minimize your RF exposure. You can, of course, reduce your talk time. You can place more distance between your body and the source of the RF, as the exposure level drops off dramatically with distance. The FDA/FCC website states that hands-free kits can be used with wireless phones for convenience and comfort. These systems reduce the absorption of RF energy in the head because the phone, which is the source of the RF emissions, will not be placed against the head. On the other hand, if the phone is mounted against the waist or other part of the body during use, then that part of the body will absorb more RF energy. Wireless phones marketed in the U.S. are required to meet safety requirements regardless of whether they are used against the head or against the body. Either configuration should result in compliance with the safety limit. Also, if you use your wireless phone while in a car, you can use a phone with an antenna on the outside of the vehicle. You should also read and follow 15 VS876_VZW_PSWG_V1.0_140312.indd 15 14. 3. 13. 8:15 your wireless phone manufacturers instructions for the safe operation of your phone. Do wireless phones pose any special risks to children?
The FDA/FCC website states that the scientific evidence does not show a danger to users of wireless communication devices, including children. The FDA/
FCC website further states that some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the Stewart Report from the United Kingdom [UK] made such a recommendation in December 2000. In this report a group of independent experts noted that no evidence exists that using a cell phone causes brain tumors or other ill effects. [The UKs] recommendation to limit cell phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. A copy of the UKs leaflet is available at http://www.dh.gov.uk
(search mobile), or you can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United Kingdom. Copies of the UKs annual reports on mobile phones and RF are available online at www.iegmp.org.uk and http://
www.hpa.org.uk/radiation/ (search mobile). Parents who wish to reduce their childrens RF exposure may choose to restrict their childrens wireless phone use. 16 VS876_VZW_PSWG_V1.0_140312.indd 16 14. 3. 13. 8:15 Where can I get further information about RF emissions?
For further information, see the following additional resources (websites current as of April 2005):
U.S. Food and Drug Administration FDA Consumer magazine November-December 2000 Telephone: (888) INFO-FDA http://www.fda.gov (Under c in the subject index, select Cell Phones > Research.) U.S. Federal Communications Commission 445 12th Street, S.W. Washington, D.C. 20554 Telephone: (888) 225-5322 http://www.fcc.gov/oet/rfsafety Independent Expert Group on Mobile Phones http://www.iegmp.org.uk 17 VS876_VZW_PSWG_V1.0_140312.indd 17 14. 3. 13. 8:15 Royal Society of Canada Expert Panels on Potential Health Risks of Radio Frequency Fields from Wireless Telecommunication Devices 283 Sparks Street Ottawa, Ontario K1R 7X9 Canada Telephone: (613) 991-6990 http://www.rsc.ca/index.php?page=Expert_Panels_ RF&Lang_id=120 World Health Organization Avenue Appia 20 1211 Geneva 27 Switzerland Telephone: 011 41 22 791 21 11 http://www.who.int/mediacentre/factsheets/fs193/
en/
International Commission on Non-
Ionizing Radiation Protection c/o Bundesamt fur Strahlenschutz Ingolstaedter Landstr. 1 85764 Oberschleissheim 18 VS876_VZW_PSWG_V1.0_140312.indd 18 14. 3. 13. 8:15 Germany Telephone: 011 49 1888 333 2156 http://www.icnirp.de American National Standards Institute 1819 L Street, N.W., 6th Floor Washington, D.C. 20036 Telephone: (202) 293-8020 http://www.ansi.org National Council on Radiation Protection and Measurements 7910 Woodmont Avenue, Suite 800 Bethesda, MD 20814-3095 Telephone: (301) 657-2652 http://www.ncrponline.org Engineering in Medicine and Biology Society, Committee on Man and Radiation
(COMAR) of the Institute of Electrical and Electronics Engineers http://ewh.ieee.org/soc/embs/comar 19 VS876_VZW_PSWG_V1.0_140312.indd 19 14. 3. 13. 8:15 Consumer Information on SAR
(Specific Absorption Rate) This model phone meets the government's requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to Radio Frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below 20 VS876_VZW_PSWG_V1.0_140312.indd 20 14. 3. 13. 8:15 the maximum value. Because the phone is designed to operate at multiple power levels to use only the power required to reach the network, in general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-
adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model phone when tested for use at the ear is 0.98 W/kg and when worn on the body, as described in this user guide, is 1.18 W/kg (body-worn measurements differ among phone models, depending upon available accessories and FCC requirements). While there may be differences between SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID ZNFVS876. Additional information on Specific 21 VS876_VZW_PSWG_V1.0_140312.indd 21 14. 3. 13. 8:15 Absorption Rates (SAR) can be found on the Cellular Telecommunications Industry Association (CTIA) website at http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/
kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-309 modified the exception of wireless phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless phones be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities. While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than 22 VS876_VZW_PSWG_V1.0_140312.indd 22 14. 3. 13. 8:15 others to this interference noise, and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones, to assist hearing device users to find phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label located on the box. The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. T4 is the better/ higher of the two ratings. Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. Higher ratings mean that the hearing device is relatively immune to interference 23 VS876_VZW_PSWG_V1.0_140312.indd 23 14. 3. 13. 8:15 noise. The hearing aid and wireless phone rating values are then added together. A sum of 5 is considered acceptable for normal use. A sum of 6 is considered for best use. In the above example, if a hearing aid meets the M2 level rating and the wireless phone meets the M3 level rating, the sum of the two values equal M5. This should provide the hearing aid user with normal usage while using their hearing aid with the particular wireless phone. Normal usage in this context is defined as a signal quality thats acceptable for normal operation. The M mark is intended to be synonymous with the U mark. The T mark is intended to be synonymous with the UT mark. The M and T marks are recommended by the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19 standard. To ensure that the Hearing Aid Compatibility rating for your phone is maintained, secondary transmitters such as Bluetooth and WLAN components must be disabled during a call. 24 VS876_VZW_PSWG_V1.0_140312.indd 24 14. 3. 13. 8:15 For information about hearing aids and digital wireless phones. Wireless Phones and Hearing Aid Accessibility http://www.accesswireless.org/
Gallaudet University, RERC http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control http://www.fcc.gov/cgb/dro/hearing.html The Hearing Aid Compatibility FCC Order http://hraunfoss.fcc.gov/edocs_public/attachmatch/
FCC-03-168A1.pdf Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-
devices Caution:
Avoid potential hearing loss. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones 25 VS876_VZW_PSWG_V1.0_140312.indd 25 14. 3. 13. 8:15
(including headsets, earbuds and Bluetooth or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some commonsense recommendations when using any portable audio device:
Set the volume in a quiet environment and select the lowest volume at which you can hear adequately. When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to. Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise. Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected. 26 VS876_VZW_PSWG_V1.0_140312.indd 26 14. 3. 13. 8:15 Avoid using headphones after exposure to extremely loud noises, such as concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal. Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. 27 VS876_VZW_PSWG_V1.0_140312.indd 27 14. 3. 13. 8:15 TIA Safety Information The following is the complete TIA Safety Information for wireless handheld phones. Exposure to Radio Frequency Signal Your wireless handheld portable phone is a low power radio transmitter and receiver. When ON, it receives and sends out Radio Frequency (RF) signals. In August, 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986) ICNIRP (1996)
* American National Standards Institute; National Council on Radiation Protection and Measurements;
International Commission on Non-Ionizing Radiation Protection. Those standards were based on comprehensive and periodic evaluations of the relevant scientific literature. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of 28 VS876_VZW_PSWG_V1.0_140312.indd 28 14. 3. 13. 8:15 research to develop the ANSI Standard (C95.1). The design of your phone complies with the FCC guidelines (and those standards). Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate FCC regulations. Phone Operation NORMAL POSITION: Hold the phone as you would any other telephone with the antenna pointed up and over your shoulder. Tips on Efficient Operation For your phone to operate most efficiently:
Dont touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone. 29 VS876_VZW_PSWG_V1.0_140312.indd 29 14. 3. 13. 8:15 Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six (6) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:
Should ALWAYS keep the phone more than six (6) inches from their pacemaker when the phone is turned ON;
Should not carry the phone in a breast pocket;
Should use the ear opposite the pacemaker to minimize the potential for interference;
Should turn the phone OFF immediately if there is any reason to suspect that interference is taking place. Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider (or call the customer service line to discuss alternatives). 30 VS876_VZW_PSWG_V1.0_140312.indd 30 14. 3. 13. 8:15 Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Health Care Facilities Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may use equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. Posted Facilities Turn your phone OFF in any facility where posted notices so require. 31 VS876_VZW_PSWG_V1.0_140312.indd 31 14. 3. 13. 8:15 Aircraft FCC regulations prohibit using your phone while in the air. Switch OFF your phone before boarding an aircraft. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a blasting area or in areas posted: Turn off two-way radio. Obey all signs and instructions. Potentially Explosive Atmosphere Turn your phone OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often, but not always marked clearly. Potential areas may include: fueling areas (such as gasoline stations);
below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); areas where the air contains chemicals or particles (such as grain, dust, or metal powders); and any other area where you would normally be advised to turn off your vehicle engine. 32 VS876_VZW_PSWG_V1.0_140312.indd 32 14. 3. 13. 8:15 For Vehicles Equipped with an Air Bag An air bag inflates with great force. DO NOT place objects, including either installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Safety Information Please read and observe the following information for safe and proper use of your phone and to prevent damage. Caution Violation of the instructions may cause minor or serious damage to the product. Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. Such conditions may present the risk of fire or explosion. Only use the battery for the system for which it is specified. 33 VS876_VZW_PSWG_V1.0_140312.indd 33 14. 3. 13. 8:15 Only use the battery with a charging system that has been LG-approved and qualified with the system per IEEE-Std-1725-2006. Use of an unqualified and non-approved battery or charger may present a risk of fire, explosion, leakage, or other hazard. Do not short circuit a battery or allow metallic conductive objects to contact battery terminals. Replace the battery only with another battery that has been LG-approved and qualified with the system per this standard, IEEE-Std-1725-2006. Use of an unqualified and non-approved battery may present a risk of fire, explosion, leakage or other hazard. Promptly dispose of used batteries in accordance with local regulations. Battery usage by children should be supervised. Avoid dropping the phone, battery or exposing the phone or battery to a liquid. If the phone or battery is dropped, especially on a hard surface, or is exposed to a liquid or comes into contact with a sharp object take it to a service center for inspection. At least, one of the Authentication methods may be implemented. (e.g. H/W, S/W, Mechanical, Hologram, etc.) Improper battery use may result in a fire, explosion or other hazard. 34 VS876_VZW_PSWG_V1.0_140312.indd 34 14. 3. 13. 8:15 Charger and Adapter Safety The charger and adapter are intended for indoor use only. Insert the battery pack charger vertically into the wall power socket. Only use the approved battery charger. Otherwise, you may cause serious damage to your phone. Use the correct adapter for your phone when using the battery pack charger abroad. Battery Information and Care Always unplug the charger from the wall socket after the phone is fully charged to save unnecessary power consumption of the charger. Please read the manual of proper installation and removal of the battery. Please read the manual for the specified charger to learn how to charge it. Do not damage the power cord by bending, twisting, or heating. Do not use the plug if it is loose as it may cause electric shock or fire. Do not place any heavy items on the power cord. Do not allow the power cord to be crimped as it may cause electric shock or fire. 35 VS876_VZW_PSWG_V1.0_140312.indd 35 14. 3. 13. 8:15 Unplug the power cord prior to cleaning your phone, and clean the power plug pin when its dirty. When using the power plug, ensure that its firmly connected. If not, it may cause excessive heat or fire. If you put your phone in a pocket or bag without covering the receptacle of the phone (power plug pin), metallic articles (such as a coin, paperclip or pen) may short-circuit the phone. Always cover the receptacle when not in use. Recharge the battery after long periods of non-use to maximize battery life. Battery life will vary due to usage pattern and environmental conditions. Please use only an approved charging accessory to charge your LG phone. Improper handling of the charging port, as well as the use of an incompatible charger, may cause damage to your phone and void the warranty. Charging temperature range is regulated between 32F (0C) and 113F (45C). Do not charge the battery out of recommended temperature range. Charging out of recommended range might cause the generating heat or serious damage of battery. And also, it might cause the deterioration of battery's characteristics and cycle life. Do not use or leave the battery under the blazing sun or in heated car by sunshine. The battery may generate heat, smoke or flame. And also, it might 36 VS876_VZW_PSWG_V1.0_140312.indd 36 14. 3. 13. 8:15 cause the deterioration of batterys characteristics or cycle life. The battery pack has a protection circuit to prevent danger. Do not use anywhere near a place that generates static electricity more than 100V which could damage the protection circuit. If the protection circuit were to be broken, the battery could potentially smoke, rupture or flame. When there is rust on the battery or if it gives off a bad or unusual odor the first time you use it, do not use the equipment and bring the battery to the shop where it was purchased. If your skin or clothing comes into contact with liquid from the battery, wash your skin or clothing off with water, as the liquid may cause skin inflammation. Remove the battery from the device and do not use it. Do not handle the phone with wet hands while charging. It may cause an electric shock or seriously damage your phone. Do not place or answer calls while charging the phone as it may short-circuit the phone and/or cause electric shock or fire. The charger and adapter are intended for indoor use only. Insert the battery pack charger vertically into the wall power socket. 37 VS876_VZW_PSWG_V1.0_140312.indd 37 14. 3. 13. 8:15 Talking on your phone for an extended period of time may reduce call quality due to heat generated during use. Do not use harsh chemicals (such as alcohol, benzene, thinners, etc.) or detergents to clean your phone as this could cause a fire. Do not place or answer calls while charging the phone as it may short-circuit the phone and/or cause electric shock or fire. Metallic articles such as a coin, paperclip or pen in your pocket or bag may short-circuit the + and terminals of the battery (metal strips on the battery) and may damage the battery and cause an explosion. Never use an unapproved battery since this could potentially damage the phone and/or battery and cause the battery to explode. Only use the batteries and chargers provided by LG. The warranty will not be applied to products provided by other suppliers. Only authorized personnel should service the phone and its accessories. Faulty installation or service may result in accidents and consequently invalidate the warranty. Explosion, Shock, and Fire Hazards Do not put your phone in a place subject to excessive dust and keep the minimum required distance between the power cord and heat sources. 38 VS876_VZW_PSWG_V1.0_140312.indd 38 14. 3. 13. 8:15 Unplug the power cord prior to cleaning your phone, and clean the power plug pin when its dirty. When using the power plug, ensure that its firmly connected. If not, it may cause excessive heat or fire. If you put your phone in a pocket or bag without covering the receptacle of the phone (power plug pin), metallic articles (such as a coin, paperclip or pen) may short-circuit the phone and may cause an explosion. Always cover the receptacle when not in use. Dont short-circuit the battery. Metallic articles such as a coin, paperclip or pen in your pocket or bag or contact with sharp objects including animal bites may short-circuit the + and terminals of the battery (metal strips on the battery) upon moving. Short-circuit of the terminal may damage the battery and cause an explosion. General Notice Using a damaged battery or placing a battery in your mouth or animal's mouth may cause serious injury including a fire or explosion. Do not place items containing magnetic components such as a credit card, phone card, bank book, or subway ticket near your phone. The magnetism of the phone may damage the data stored in the magnetic strip. 39 VS876_VZW_PSWG_V1.0_140312.indd 39 14. 3. 13. 8:15 Talking on your phone for a long period of time may reduce call quality due to heat generated during use. When the phone is not used for a long period time, store it in a safe place with the power cord unplugged. Using the phone in proximity to receiving equipment
(i.e., TV or radio) may cause interference to the phone. Do not use the phone if the antenna is damaged. If a damaged antenna contacts skin, it may cause a slight burn. Please contact an LG Authorized Service Center to replace the damaged antenna. Do not immerse your phone in water, liquid, or expose to high humidity. If this happens, turn it off immediately and remove the battery. Immediately, take it to an LG Authorized Service Center. Do not paint your phone. The data saved in your phone might be deleted due to careless use, repair of the phone, or upgrade of the software. Please backup your important phone numbers (Ringtones, text messages, voice messages, pictures, and videos could also be deleted.) The manufacturer is not liable for damage due to the loss of data. When you use the phone in public places, set the ringtone to vibration so you don't disturb others. 40 VS876_VZW_PSWG_V1.0_140312.indd 40 14. 3. 13. 8:15 Do not turn your phone on or off when putting it to your ear. Use accessories, such as earphones and headsets, with caution. Ensure that cables are tucked away safely and do not touch the antenna unnecessarily. FDA Consumer Update The U.S. Food and Drug Administrations Center for Devices and Radiological Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are associated with using wireless phones. There is no proof, however, that wireless phones are absolutely safe. Wireless phones emit low levels of Radio Frequency (RF) energy in the microwave range while being used. They also emit very low levels of RF when in standby mode. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low level RF that does not produce heating effects causes no known adverse health effects. Many studies of low level RF exposures have not found any biological effects. Some studies have suggested that some biological effects may occur, but such findings have not been confirmed by additional research. In some cases, other researchers have had difficulty in reproducing 41 VS876_VZW_PSWG_V1.0_140312.indd 41 14. 3. 13. 8:15 those studies, or in determining the reasons for inconsistent results. 2. What is the FDA's role concerning the safety of wireless phones?
Under the law, the FDA does not review the safety of radiation-emitting consumer products such as wireless phones before they can be sold, as it does with new drugs or medical devices. However, the agency has authority to take action if wireless phones are shown to emit Radio Frequency (RF) energy at a level that is hazardous to the user. In such a case, the FDA could require the manufacturers of wireless phones to notify users of the health hazard and to repair, replace, or recall the phones so that the hazard no longer exists. Although the existing scientific data do not justify FDA regulatory actions, the FDA has urged the wireless phone industry to take a number of steps, including the following:
Support needed research into possible biological effects of RF of the type emitted by wireless phones;
Design wireless phones in a way that minimizes any RF exposure to the user that is not necessary for device function; and Cooperate in providing users of wireless phones with the best possible information on possible effects of wireless phone use on human health. 42 VS876_VZW_PSWG_V1.0_140312.indd 42 14. 3. 13. 8:15 The FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of RF safety to ensure coordinated efforts at the federal level. The following agencies belong to this working group:
National Institute for Occupational Safety and Health Environmental Protection Agency Occupational Safety and Health Administration National Telecommunications and Information Administration The National Institutes of Health participates in some interagency working group activities, as well. The FDA shares regulatory responsibilities for wireless phones with the Federal Communications Commission
(FCC). All phones that are sold in the United States must comply with FCC safety guidelines that limit RF exposure. The FCC relies on the FDA and other health agencies for safety questions about wireless phones. The FCC also regulates the base stations that the wireless phone networks rely upon. While these base stations operate at higher power than do the wireless phones themselves, the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones. Base stations are thus not the subject of the safety questions discussed in this document. 43 VS876_VZW_PSWG_V1.0_140312.indd 43 14. 3. 13. 8:15 3. What kinds of phones are the subject of this update?
The term wireless phone refers here to handheld wireless phones with built-in antennas, often called cell, mobile, or PCS phones. These types of wireless phones can expose the user to measurable Radio Frequency (RF) energy because of the short distance between the phone and the users head. These RF exposures are limited by FCC safety guidelines that were developed with the advice of the FDA and other federal health and safety agencies. When the phone is located at greater distances from the user, the exposure to RF is drastically lower because a person's RF exposure decreases rapidly with increasing distance from the source. The so-called cordless phones, which have a base unit connected to the telephone wiring in a house, typically operate at far lower power levels, and thus produce RF exposures far below the FCC safety limits. 4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have suffered from flaws in their research methods. Animal experiments investigating the effects of Radio Frequency (RF) energy exposures characteristic of wireless phones have yielded conflicting results that often cannot be repeated in 44 VS876_VZW_PSWG_V1.0_140312.indd 44 14. 3. 13. 8:15 other laboratories. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. However, many of the studies that showed increased tumor development used animals that had been genetically engineered or treated with cancer-causing chemicals so as to be pre-disposed to develop cancer in the absence of RF exposure. Other studies exposed the animals to RF for up to 22 hours per day. These conditions are not similar to the conditions under which people use wireless phones, so we do not know with certainty what the results of such studies mean for human health. Three large epidemiology studies have been published since December 2000. Between them, the studies investigated any possible association between the use of wireless phones and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers. None of the studies demonstrated the existence of any harmful health effects from wireless phone RF exposures. However, none of the studies can answer questions about long-term exposures, since the average period of phone use in these studies was around three years. 5. What research is needed to decide whether RF exposure from wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people actually using 45 VS876_VZW_PSWG_V1.0_140312.indd 45 14. 3. 13. 8:15 wireless phones would provide some of the data that are needed. Lifetime animal exposure studies could be completed in a few years. However, very large numbers of animals would be needed to provide reliable proof of a cancer promoting effect if one exists. Epidemiological studies can provide data that is directly applicable to human populations, but ten or more years follow-up may be needed to provide answers about some health effects, such as cancer. This is because the interval between the time of exposure to a cancer-causing agent and the time tumors develop if they do may be many, many years. The interpretation of epidemiological studies is hampered by difficulties in measuring actual RF exposure during day-to-day use of wireless phones. Many factors affect this measurement, such as the angle at which the phone is held, or which model of phone is used. 6. What is the FDA doing to find out more about the possible health effects of wireless phone RF?
The FDA is working with the U.S. National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted to address important questions about the effects of exposure to Radio Frequency (RF) energy. The FDA has been a leading participant in the World Health Organization International Electro Magnetic Fields (EMF) Project since its inception in 1996. An 46 VS876_VZW_PSWG_V1.0_140312.indd 46 14. 3. 13. 8:15 influential result of this work has been the development of a detailed agenda of research needs that has driven the establishment of new research programs around the world. The project has also helped develop a series of public information documents on EMF issues. The FDA and the Cellular Telecommunications &
Internet Association (CTIA) have a formal Cooperative Research And Development Agreement (CRADA) to do research on wireless phone safety. The FDA provides the scientific oversight, obtaining input from experts in government, industry, and academic organizations. CTIA-funded research is conducted through contracts with independent investigators. The initial research will include both laboratory studies and studies of wireless phone users. The CRADA will also include a broad assessment of additional research needs in the context of the latest research developments around the world. 7. How can I find out how much Radio Frequency energy exposure I can get by using my wireless phone?
All phones sold in the United States must comply with Federal Communications Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures. The FCC established these guidelines in consultation with the FDA and the other federal health and safety agencies. The FCC limit for RF exposure from wireless phones is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is 47 VS876_VZW_PSWG_V1.0_140312.indd 47 14. 3. 13. 8:15 consistent with the safety standards developed by the Institute of Electrical and Electronic Engineering
(IEEE) and the National Council on Radiation Protection and Measurement. The exposure limit takes into consideration the bodys ability to remove heat from the tissues that absorb energy from the wireless phone and is set well below levels known to have effects. Manufacturers of wireless phones must report the RF exposure level for each model of phone to the FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives directions for locating the FCC identification number on your phone so you can find your phones RF exposure level in the online listing. 8. What has the FDA done to measure the Radio Frequency energy coming from wireless phones?
The Institute of Electrical and Electronic Engineers
(IEEE) is developing a technical standard for measuring the Radio Frequency (RF) energy exposure from wireless phones and other wireless handsets with the participation and leadership of FDA scientists and engineers. The standard, Recommended Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless Communications Devices: Experimental Techniques, sets forth the first consistent test methodology for measuring the rate at which RF is deposited in the heads of wireless phone users. The test method 48 VS876_VZW_PSWG_V1.0_140312.indd 48 14. 3. 13. 8:15 uses a tissue-simulating model of the human head. Standardized SAR test methodology is expected to greatly improve the consistency of measurements made at different laboratories on the same phone. SAR is the measurement of the amount of energy absorbed in tissue, either by the whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This measurement is used to determine whether a wireless phone complies with safety guidelines. 9. What steps can I take to reduce my exposure to Radio Frequency energy from my wireless phone?
If there is a risk from these products and at this point we do not know that there is it is probably very small. But if you are concerned about avoiding even potential risks, you can take a few simple steps to minimize your exposure to Radio Frequency (RF) energy. Since time is a key factor in how much exposure a person receives, reducing the amount of time spent using a wireless phone will reduce RF exposure. If you must conduct extended conversations by wireless phone every day, you could place more distance between your body and the source of the RF, since the exposure level drops off dramatically with distance. For example, you could use a headset and carry the wireless phone away from your body or use a wireless phone connected to a remote antenna. Again, the scientific data does not demonstrate that wireless phones are 49 VS876_VZW_PSWG_V1.0_140312.indd 49 14. 3. 13. 8:15 harmful. But if you are concerned about the RF exposure from these products, you can use measures like those described above to reduce your RF exposure from wireless phone use. 10. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones, including children and teenagers. If you want to take steps to lower exposure to Radio Frequency (RF) energy, the measures described above would apply to children and teenagers using wireless phones. Reducing the time of wireless phone use and increasing the distance between the user and the RF source will reduce RF exposure. Some groups sponsored by other national governments have advised that children be discouraged from using wireless phones at all. For example, the government in the United Kingdom distributed leaflets containing such a recommendation in December 2000. They noted that no evidence exists that using a wireless phone causes brain tumors or other ill effects. Their recommendation to limit wireless phone use by children was strictly precautionary; it was not based on scientific evidence that any health hazard exists. 11. What about wireless phone interference with medical equipment?
Radio Frequency (RF) energy from wireless phones can interact with some electronic devices. For this 50 VS876_VZW_PSWG_V1.0_140312.indd 50 14. 3. 13. 8:15 reason, the FDA helped develop a detailed test method to measure Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators from wireless telephones. This test method is now part of a standard sponsored by the Association for the Advancement of Medical Instrumentation (AAMI). The final draft, a joint effort by the FDA, medical device manufacturers, and many other groups, was completed in late 2000. This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless phone EMI. The FDA has tested hearing aids for interference from handheld wireless phones and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic Engineers (IEEE). This standard specifies test methods and performance requirements for hearing aids and wireless phones so that no interference occurs when a person uses a compatible phone and a compatible hearing aid at the same time. This standard was approved by the IEEE in 2000. The FDA continues to monitor the use of wireless phones for possible interactions with other medical devices. Should harmful interference be found to occur, the FDA will conduct testing to assess the interference and work to resolve the problem. 12. Where can I find additional information?
For additional information, please refer to the following resources:
51 VS876_VZW_PSWG_V1.0_140312.indd 51 14. 3. 13. 8:15 FDA web page on wireless phones
(http://www.fda.gov/cellphones/) Federal Communications Commission (FCC) RF Safety Program
(http://www.fcc.gov/oet/rfsafety) International Commission on Non-lonizing Radiation Protection
(http://www.icnirp.de) World Health Organization (WHO) International EMF Project
(http://www.who.int/emf) National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation/) Driving Check the laws and regulations on the use of wireless phones in the areas where you drive and always obey them. Also, if using your phone while driving, please observe the following:
Give full attention to driving -- driving safely is your first responsibility;
Use hands-free operation, if available;
Pull off the road and park before making or answering a call if driving conditions or the law require it. 52 VS876_VZW_PSWG_V1.0_140312.indd 52 14. 3. 13. 8:15 10 Driver Safety Tips Your wireless phone gives you the powerful ability to communicate by voice almost anywhere, anytime. An important responsibility accompanies the benefits of wireless phones, one that every user must uphold. When operating a car, driving is your first responsibility. When using your wireless phone behind the wheel of a car, practice good common sense and remember the following tips:
1. Get to know your wireless phone and its features such as speed dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most phones offer, including automatic redial and memory. Also, work to memorize the phone keypad so you can use the speed dial function without taking your attention off the road. 2. When available, use a hands-free device. A number of hands-free wireless phone accessories are readily available today. Whether you choose an installed mounted device for your wireless phone or a speaker phone accessory, take advantage of these devices if available to you. 3. Make sure you place your wireless phone within easy reach and where you can reach it without removing your eyes from the road. If you get an incoming call 53 VS876_VZW_PSWG_V1.0_140312.indd 53 14. 3. 13. 8:15 at an inconvenient time, if possible, let your voicemail answer it for you. 4. Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road. 5. Dont take notes or look up phone numbers while driving. If you are reading an address book or business card, or writing a to-do list while driving a car, you are not watching where you are going. It is common sense. Do not get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles. 6. Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip or attempt to coincide your calls with times you may be stopped at a stop sign, red light, or otherwise stationary. But if you need to dial while driving, follow this simple tip -- dial only a few numbers, check the road and your mirrors, then continue. 7. Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mix; they are 54 VS876_VZW_PSWG_V1.0_140312.indd 54 14. 3. 13. 8:15 distracting and even dangerous when you are behind the wheel of a car. Make people you are talking with aware you are driving and if necessary, suspend conversations which have the potential to divert your attention from the road. 8. Use your wireless phone to call for help. Your wireless phone is one of the greatest tools you can own to protect yourself and your family in dangerous situations -- with your phone at your side, help is only three numbers away. Dial 911 or other local emergency number in the case of fire, traffic accident, road hazard, or medical emergency. Remember, its a free call on your wireless phone!
9. Use your wireless phone to help others in emergencies. Your wireless phone provides you a perfect opportunity to be a Good Samaritan in your community. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you. 10. Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call for emergency services. But you can still use your wireless phone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where 55 VS876_VZW_PSWG_V1.0_140312.indd 55 14. 3. 13. 8:15 no one appears injured or a vehicle you know to be stolen, call roadside assistance or other special non-
emergency wireless number. The above tips are meant as general guidelines. Before deciding to use your mobile device while operating a vehicle, it is recommended that you consult your applicable jurisdictions local laws or other regulations regarding such use. Such laws or other regulations may prohibit or otherwise restrict the manner in which a driver may use his or her phone while operating a vehicle. Limited Warranty Statement 1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will be free from defects in material and workmanship, according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS beginning on the date of purchase of the product with valid proof of purchase, or absent valid proof of purchase, FIFTEEN (15) MONTHS from date of manufacture as determined by the unit's manufacture date code. 56 VS876_VZW_PSWG_V1.0_140312.indd 56 14. 3. 13. 8:15
(2) The limited warranty extends only to the original purchaser of the product and is not assignable or transferable to any subsequent purchaser/end user.
(3) This warranty is good only to the original purchaser of the product during the warranty period as long as it is in the U.S., including Alaska, Hawaii, U.S. Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the time of shipment and, therefore, shall not be covered under these limited warranty terms.
(5) Upon request from LG, the consumer must provide information to reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the Customer Service Department of LG. LG shall bear the cost of shipping the product back to the consumer after the completion of service under this limited warranty. 2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, 57 VS876_VZW_PSWG_V1.0_140312.indd 57 14. 3. 13. 8:15 unauthorized connections, unauthorized repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of LG, including damage caused by shipping, blown fuses, spills of food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in material or workmanship.
(4) That the Customer Service Department at LG was not notified by consumer of the alleged defect or malfunction of the product during the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied either in fact or by operations of law, statutory or otherwise, including, but not limited to any implied warranty of marketability or fitness for a particular use.
(7) Damage resulting from use of non approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program. 58 VS876_VZW_PSWG_V1.0_140312.indd 58 14. 3. 13. 8:15
(11) Consumables (such as fuses). 3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price of any unit that is covered under this limited warranty. LG may choose at its option to use functionally equivalent re-conditioned, refurbished or new units or parts or any units. In addition, LG will not re-install or back-up any data, applications or software that you have added to your phone. It is therefore recommended that you back-up any such data or information prior to sending the unit to LG to avoid the permanent loss of such information. 4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF 59 VS876_VZW_PSWG_V1.0_140312.indd 59 14. 3. 13. 8:15 MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT. Some states do not allow the exclusive limitation of incidental or consequential damages or limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. 5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026 Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824 DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for the location of the LG authorized service center nearest you and for the procedures for obtaining warranty claims. 60 VS876_VZW_PSWG_V1.0_140312.indd 60 14. 3. 13. 8:15 7.11 Warranty Laws The following laws govern warranties that arise in retail sales of consumer goods:
The California Song-Beverly Consumer Warranty Act [CC 1790 et seq], The California Uniform Commercial Code, Division Two [Com C 2101 et seq], and The federal Magnuson-Moss Warranty Federal Trade Commission Improvement Act [15 USC 2301 et seq; 16 CFR Parts 701 703]. A typical Magnuson-Moss Act warranty is a written promise that the product is free of defects or a written promise to refund, repair, or replace defective goods. [See 15 USC 2301(6).] Remedies include damages for failing to honor a written warranty or service contract or for violating disclosure provisions. [See 15 USC 2310(d).] Except for some labeling and disclosure requirements, the federal Act does not preempt state law. [See 15 USC 2311.]
The Consumer Warranty Act does not affect the rights and obligations of parties under the state Uniform Commercial Code, except the provisions of the Act prevail over provisions of the Commercial Code when they conflict. [CC 1790.3.]
For purposes of small claims actions, this course will focus on rights and duties under the state laws. 61 VS876_VZW_PSWG_V1.0_140312.indd 61 14. 3. 13. 8:15 Memo VS876_VZW_PSWG_V1.0_140312.indd 62 14. 3. 13. 8:15 Memo VS876_VZW_PSWG_V1.0_140312.indd 63 14. 3. 13. 8:15 Memo VS876_VZW_PSWG_V1.0_140312.indd 64 14. 3. 13. 8:15