FCC ID: ZNFK420TM Portable Handset

 

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USER GUIDE

LM-K420TM

Copyright ©2020 LG Electronics Inc. All rights reserved.

XXXXXXXXXXX (1.0)

www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this user

guide before using the device for the first time to ensure safe and proper

use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any

questions about an app provided with the device, please contact the LG

Authorized Service Center. For user-installed apps, please contact the

relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption

or data loss. Such actions will violate your LG license agreement and

void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are

subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these

materials for commercial or other purposes, you may be infringing

copyright laws. As a user, you are fully responsible for the illegal use of

media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To avoid

additional charges, select a data plan suitable to your needs. Contact

your service provider to obtain additional details.

• Failure to follow the instructions in this guide and improper use may

damage the device.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third

parties.

device.

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

2

Table of contents

01

Custom-designed

Features

6

Camera features

Gallery features

Google Assistant

7

10

11

Fingerprint recognition

15 Multi-tasking feature

02

Basic Functions

21

Product components and

accessories

Parts overview

Turning the power on or off

Installing the SIM card and

memory card

Removing the memory card

Charging the battery

Touch screen

Home screen

Screen lock

Table of contents

22

25

26

28

29

31

33

41

45 Memory card encryption

46

54

Entering text

Do not disturb

03

Useful Apps

56

Installing and uninstalling apps

App Shortcuts

Phone

63 Messaging

58

59

64

74

77

78

80

83

85

88

88

88

89

89

89

Camera

Gallery

Chrome

Google apps

QuickMemo+

Contacts

Clock

Calculator

ThinQ

Audio Recorder

FM Radio

Smart cleaning

LG Mobile Switch

87 Music

3

90

90

LG SmartWorld

Game Launcher

05

04

Settings

92

Settings

92 Network & internet

99

Connected devices

102 Sound

103 Notifications

103 Display

105 Wallpaper & theme

105 Lock screen & security

106 Privacy

107 Location

107 Extensions

110 Apps

110 Battery

111 Storage

111 Accounts

controls

112 Google

112 System

116 Accessibility

111 Digital Wellbeing & parental

Appendix

119 LG Language Settings

119 LG Bridge

120 Phone software update

122 Anti-Theft Guide

123 Open Source Software Notice

Information

123 Regulatory information

(FCC ID number, etc.)

124 Trademarks

125 Laser Safety Statement

127 FAQ

06

07

For Your Safety

LIMITED WARRANTY USA

Table of contents

4

01

Custom-designed

Features

Camera features

Portrait

You can create an artistic portrait photo, whereby the subject is in focus

and the background is blurred. You can also edit the image by applying

lighting or color effect to the background.

• While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.

• This feature is not available if the surroundings are too dark.

1 On the home screen, tap

2 Drag the slide bar to the left or right to adjust the blur strength.

, and tap Portrait.

Adjust blur strength.

3 When Portrait is available appears on the screen, tap

to take a

photo.

• The Portrait feature may not work if the camera cannot recognize

the subject.

Custom-designed Features

6

Gallery features

Creating a movie

You can create a new movie by putting images and videos together.

1 On the home screen, tap

, select an album, then tap

Create

movie.

2 Select images or videos for your movie and tap Next.

3 Edit the selected images and videos and then tap Save.

Custom-designed Features

7

Deleting files

You can select images or videos to delete from your video by tapping

at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping

at the bottom

of the screen. You can also select the images or videos you have already

previously added.

• Touch and hold a file, and then tap another file for multiple selection.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to

move, then dragging it to the desired location.

Adding file effects

Tap

to add a theme or background music, or change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping

.

Previewing a file

Check your new video before saving it by tapping

time elapses, the next file is played automatically.

. After the playback

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it cannot be

changed. Videos can be trimmed down to a minimum of 1 second.

• This feature may not support some image or video formats.

Custom-designed Features

8

Making a GIF

You can easily make a GIF file using recorded video.

1 At the desired starting point while watching a video, tap

2 Select the length of the GIF you want to create.

.

• GIF is generated for the time selected from the current time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

• You may use this feature solely for creative purposes. The use of this

feature involving infringement of any other person’s rights, such as

copyright or defamatory or offensive statements, may be subject to civil,

criminal, or administrative liabilities and/or penalties under applicable

laws. You shall not copy, reproduce, distribute, or otherwise make illegal

use of any copyrighted materials without permission of the rightful

owner or copyright holder. To the fullest extent permitted by applicable

law, LG Electronics disclaims all expressed and implied warranties as well

as liabilities associated thereto.

Custom-designed Features

9

Google Assistant

Google Assistant overview

Your device has the built-in Google Assistant feature. Find answers and

get things done while on-the-go.

• To use this feature, first connect to the network and sign in to your

Google Account.

Sign in

1 Press the Google Assistant key on the left side of the device to launch

Google Assistant.

2 Follow the on-screen instructions.

• The device saves your voice data for recognition.

3 Set whether to use the voice match unlock function.

• If you use the voice match unlock function, you can unlock the

device even when the device screen is turned off or the device is

charging by saying “OK Google” or “Hey Google.”.

• For stronger security, it is advisable to use Pattern, PIN, or Password.

• When a similar voice or your recorded voice is used, the screen may be

unlocked.

• To use this feature, tap Settings

Lock screen & security

Secure

lock settings

Smart Lock, and then use the screen lock method you

set to unlock the device. Tap Voice Match, then tap Access with Voice

Match

that Swipe is excluded.

, then enter the currently used unlock method again. Note

• You need to unlock the device by using the specified method if you fail

to unlock the device with voice recognition. See Setting a screen lock

for details.

4 Tap Save.

Custom-designed Features

10

Accessing by Voice

1 When the home screen is turned off or locked, say “OK Google” or

2 When the Google Assistant screen appears, say a command or ask a

“Hey Google”.

question.

Accessing from Home Screen or Any Other

Screen

1 Press the Google Assistant key on the left side of the device.

2 Say a command or question when you see

on the bottom of the

screen.

• Voice recognition accuracy may decrease if you speak with an unclear

voice or in a noisy place. When you use the voice recognition feature,

increase its accuracy by speaking with a clear voice in a quiet place.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the

fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen.

• To view locked contents in Gallery and QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself with

your fingerprint.

Custom-designed Features

11

• Your fingerprint can be used by the device for user identification. Very

similar fingerprints from different users may be recognized by the

fingerprint sensor as the same fingerprint. For added security, set the

screen lock using a pattern, PIN or Password.

If the device cannot detect your fingerprint, or you forget the value

specified for registration, contact the LG Authorized Service Center with

your device and ID card.

•

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of

reasons. To maximize the recognition accuracy, check the following before

using the device.

• Ensure that the fingerprint sensor is not damaged by a metallic object,

such as coin or key.

• When water, dust or other foreign substance is on the fingerprint

sensor or your finger, the fingerprint registration or recognition may

not work. Clean and dry your finger before using the fingerprint sensor.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface

of the fingerprint sensor.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is dry.

If the surrounding air is dry, avoid scanning fingerprints, or touch a

metallic object, such as coin or key, to remove static electricity before

scanning fingerprints.

Custom-designed Features

12

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint

identification.

1 On the home screen, tap Settings

Lock screen & security

Fingerprints.

• This feature is available only when the screen lock is set.

•

- Lock the device with a pattern, PIN or password.

If the screen lock is not set, enable it by following the on-screen

instructions. See Setting a screen lock for details.

2 Locate the fingerprint sensor on the back of the device and gently put

your finger on it to register the fingerprint.

3 Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint is registered.

4 When the fingerprint registration is done, tap OK.

• Tap Add more to register another fingerprint. If you register only

one fingerprint and the corresponding finger is not in a good

condition, the fingerprint recognition may not work well. As a

preventative measure, register multiple fingerprints.

Custom-designed Features

13

Managing fingerprints

You can edit or delete registered fingerprints.

1 On the home screen, tap Settings

Fingerprints.

Lock screen & security

2 Unlock according to the specified lock method.

3 From the fingerprint list, tap a fingerprint to rename it. To delete it,

tap

.

Unlocking the screen with a fingerprint

You can unlock the screen or view locked content by using your

fingerprint.

1 On the home screen, tap Settings

Lock screen & security

Fingerprints.

2 Unlock according to the specified lock method.

3 On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Access contents you have locked in Gallery and

QuickMemo+ with a fingerprint.

Custom-designed Features

14

Multi-tasking feature

Recent Uses Screen

Swipe the Home button

history.

upward and hold to view the recent use

Pop-up window

You can open multiple apps on the screen and easily switch between

them at any time.

1 Swipe up and hold

2 Tap the app icon on the top left of the app screen and select Pop-up

from the bottom of the screen.

window.

• If you tap the app icon, the App info, Multi window, Pop-up

window and Pin app options appear.

3 The app appears in the form of a pop-up window on the screen.

• This feature may not be available in some apps or screens.

Custom-designed Features

15

Using the pop-up window

•

: Minimizes the pop-up window. The pop-up window is minimized

into the app icon floating on the screen, which can be moved anywhere

you want.

•

•

: Expands the app to full screen.

: Closes the app.

• To move the pop-up window: Drag the top of the pop-up window.

• To adjust the size of the pop-up window: Drag the left, right or

bottom edge of the pop-up window.

• You can open up to 5 apps using the pop-up windows.

• To select an app from the opened apps, tap one of the pop-up windows.

The selected pop-up window comes to the front.

• Pop-up windows cannot be moved to the status bar or navigation bar area.

Custom-designed Features

16

Using the app folder for pop-up windows

If you tap

the app icon.

You can move the app icon anywhere you want by dragging it.

on the pop-up window, the pop-up window is minimized into

If two or more pop-up windows are minimized, the app folder is created

to contain the app icons.

• The recently-used app icon is used as the app folder icon. If you tab the

icon, all the icons for the minimized pop-up windows appear in the app

folder.

Custom-designed Features

17

Pop-up windows

apps folder

•

If you touch and hold the app folder for pop-up windows and drag the

app folder into Remove, the app folder will be removed.

• To remove one of the apps from the app folder, open the app folder and

drag the app icon out of the app folder.

Custom-designed Features

18

Multi window

When using Gestures navigation (by default)

1 Swipe up and hold

from the bottom of the screen.

• Recently-used apps appear.

• If you tap the app icon, the App info, Multi window, Pop-up

window and Pin app options appear.

2 Tap the app icon on the top left of the app to be displayed in the

multiwindow and select Multi window.

• The selected app appears at the top half of the screen.

3 Tap the other app to be displayed in the multi window.

• The selected app appears at the bottom half of the screen.

When using Buttons only navigation

1 Tap

on the navigation bar.

• Recently-used apps appear.

• If you tap the app icon, the App info, Multi window, Pop-up

window and Pin app options appear.

2 Tap the app icon on the top left of the app to be displayed in the

multiwindow and select

• The selected app appears at the top half of the screen.

.

3 Tap the other app to be displayed in the multi window.

• To adjust the size of the split screen, drag the bar on the center of the

• To deactivate the multi window feature, drag the center bar up or down

screen.

to the end of the screen.

• The multi window feature is not supported in some LG apps or apps

downloaded from the Play Store.

Custom-designed Features

19

02

Basic Functions

Product components and

accessories

The following items are included with your device.

• Device

• USB cable

• Charger

• Quick Start Guide

• Terms & Conditions

• Ejection pin

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Do not use unapproved USB cables or chargers with your device. The

LG limited warranty does not cover damage caused by the use of third

party accessories.

• Some of the device parts are made of tempered glass. If you drop your

device on a hard surface or subject it to severe impact, the tempered

glass may be damaged. If this happens, stop using your device

immediately and contact the LG Authorized Service Center.

Center.

for available dealers.

without notice.

•

If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact the LG Authorized Service

• To purchase optional items, contact the LG Authorized Service Center

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

• Device specifications may vary depending on the area or service provider.

• Be sure to use authentic accessories provided by LG Electronics. Using

third-party accessories may damage the device or cause malfunctions.

• Remove the protective film from the Fingerprint sensor before using the

fingerprint recognition feature.

Basic Functions

21

Parts overview

Basic Functions

22

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the

back cover. Doing so may severely damage the battery and device, which

could cause overheating, fire, and injury.

• Press and hold the volume down key and Power/Lock key at the same

time for a second to take a screenshot.

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the

screen and disables touch functionality when the device is in close

proximity to the human body. It turns the screen back on and enables

touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient

light intensity when the auto-brightness control mode is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo.

To take continuous photos, press and hold the Volume key.

- Press the Volume Down key twice to launch the Camera app when

the screen is locked or turned off. Press the Volume Up key twice to

launch Screen-off memo.

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control

• Power/Lock key

option.

• Google Assistant key

- Your device has Google Assistant built in. Find answers and get

things done while on-the-go. To get started, just tap the Google

Assistant key on the side of the phone.

- Activate Google assistant. See Google Assistant for details.

Basic Functions

23

• Some functions may be restricted for access, depending on the device

specifications.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

•

sensor.

If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone

hole with a hand, finger, or protective case while using the device, you may

sound unclear during a call.

Basic Functions

24

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be longer

than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by

following the instructions below.

1 Press and hold the Power/Lock key and the Volume Down key at the

same time until the power is turned off.

2 When the device restarts, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn the device off.

• Power off and restart: Restart the device.

Basic Functions

25

Installing the SIM card and

memory card

Insert the SIM card provided by your mobile service provider to start using

your device.

• Be careful with the ejection pin since it has a sharp edge.

1 Insert the ejection pin into the hole on the card tray.

2 Pull out the card tray.

Basic Functions

26

3 Put the SIM card (and a memory card; optional-sold separately) on the

card tray with the gold-colored contacts facing downwards.

4 Insert the card tray back into the slot.

Basic Functions

27

• This device supports only Nano SIM cards.

• For problem-free performance, it is recommended to use the device

with the correct type of SIM card. Always use a factory-made SIM card

supplied by the service provider.

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

• When you insert the card tray back into the device, insert it horizontally

in the direction of arrow as shown in the figure. Make sure that the card

placed on the card tray does not move out of its position.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card,

or corrupt the data stored in it.

Removing the memory card

Unmount the memory card before removing it for safety.

1 On the home screen, tap Settings

2 Insert the ejection pin into the hole in the card tray and then pull out

Storage

.

the card tray from the device.

3 Remove the memory card from the card tray.

4 Insert the card tray back into the slot.

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or

may damage the memory card or the device. LG is not responsible for

losses that result from the abuse or improper use of memory cards,

including the loss of data.

Basic Functions

28

Charging the battery

Before using the device, fully charge the battery.

Connect one end of the charging cable to the charger, insert the other end

of the cable into the cable port, and then plug the charger into a power

socket.

• Do not charge while the device or charging cable is wet or contains

moisture. This can cause fire, electric shock, injury or damage to device.

If there is moisture, stop using the device immediately and remove the

moisture completely.

• Do not use unapproved USB cables or chargers with your device. The

LG limited warranty does not cover damage caused by the use of third

party accessories.

• Using the device when it is charging may cause electric shock. To use the

device, stop charging it.

Basic Functions

29

• Remove the charger from the power socket after the device is fully

charged. This prevents unnecessary power consumption.

• Another way to charge the battery is by connecting a USB cable

between the device and a desktop or laptop computer. This may take a

longer time than plugging the adapter to a wall outlet.

• Do not charge the battery by using a USB hub that is unable to maintain

the rated voltage. Charging may fail or unintentionally stop.

• Since the battery is a consumable, the battery life may be shortened as

time goes.

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions

running simultaneously and continuously.

Stop apps and functions from running in the background to increase

battery life.

To minimize battery consumption, follow these tips:

• Turn off the Bluetooth® or Wi-Fi network function when not using

them.

• Set the screen timeout to as short a time as possible.

• Minimize the screen brightness.

• Set a screen lock when the device is not in use.

• Check the battery level while using any downloaded apps.

Basic Functions

30

Touch screen

You can familiarize yourself with how to control your device by using

touch screen gestures.

Tapping

Lightly tap with your fingertip to

select or run an app or option.

Touching and holding

Touch and hold for several seconds to

display a menu with available options.

Double-tapping

Tap twice quickly to zoom in or out on

a web page or map.

Dragging

Touch and hold an item, such as an

app or widget, then move your finger

to another location in a controlled

motion. You can use this gesture to

move an item.

Swiping

Touch the screen with your finger and

move it quickly without pausing. You

can use this gesture to scroll through

a list, a web page, photos, screens,

and more.

Basic Functions

31

Pinching and spreading

Pinch two fingers to zoom out such

as on a photo or map. To zoom in,

spread your fingers apart.

• Do not expose the touch screen to excessive physical shock. You might

damage the touch sensor.

• A touch screen failure may occur if you use the device near a magnetic,

•

metallic or conductive material.

If you use the device under bright lights, such as direct sunlight, the

screen may not be visible, depending on your position. Use the device

in a shady location or a location with an ambient light that is not too

bright and bright enough to read books.

• Do not press the screen with excessive force.

• Gently tap with your fingertip on the desired option.

• The touch control may not work properly if you tap while wearing a

glove or by using the tip of your fingernail.

• Touch control may not work properly if the screen is moist or wet.

• The touch screen may not function properly if a screen-protective film

or accessory purchased from a third party store is attached to the

device.

• Displaying a static image for extended periods of time may result in

after-images or screen burn-in. Turn off the screen or avoid displaying

the same image for a long time when you do not use the device.

Basic Functions

32

Home screen

Home screen overview

The Home screen is the starting point for accessing various functions and

apps on your device. Swipe up from the bottom edge of any screen to

directly go to the Home screen.

You can manage all apps and widgets on the Home screen. Swipe the

screen left or right to view all installed apps at a glance.

Home screen layout

You can view all apps and organize widgets and folders on the Home

screen.

Status bar

Weather widget

Google search widget

Navigation bar

Page icon

Quick access area

• The Home screen may differ depending on the manufacturer policy, user

settings, software version or service provider.

Basic Functions

33

• Status bar: View status icons, the time and the battery level.

• Weather widget: View the information of weather and time for a

• Google Search widget: Type or speak to open Google Search.

• Folder: You can create folders to classify the app based on desired

specific area.

criteria.

• Page icon: Display the total number of Home screen canvases. You

can tap the desired page icon to go to the page. The icon reflecting the

current canvas will be highlighted.

• Quick access area: Fix main apps at the bottom of the screen so that

they can be accessed from any Home screen canvas.

• Navigation bar: You can do some gestures to go to the Home screen,

previous screen, Overview screen, or quickly switch between apps.

Using Navigation bar

Here is the gestures guide to control the Navigation bar.

• To go to Home screen, swipe up from the bottom edge of the screen.

• To go back to the previous screen, swipe in from the left or right edge

of the screen.

the screen.

• To go to Overview screen, swipe up and hold from the bottom edge of

• To quickly switch between apps, swipe right at the bottom edge of the

screen to go to previously used apps.

• Gestures is the default for the Navigation bar. To change it to Buttons

, tap Settings

Display

Navigation bar, then select

/

only

/

Buttons only.

Basic Functions

34

Status icons

When there is a notification for an unread message, calendar event or

alarm, the status bar displays the corresponding notification icon. Check

your device’s status by viewing notification icons displayed on the status

bar.

No signal

Data is being transmitted over the network

Connected to a computer via USB

Alarm is set

Vibrate mode is on

Bluetooth is on

Battery level

Airplane mode is on

Missed calls

Wi-Fi is connected

Mute mode is on

Hotspot is on

No SIM card

Checking the current location via GPS

• Some of these icons may appear differently or may not appear at all,

depending on the device's status. Refer to the icons according to the

actual environment and area in which you are using the device and your

service provider.

• Displayed icons may vary, depending on the area or service provider.

Basic Functions

35

Notifications panel

You can open the notifications panel by dragging the status bar

downward on the main screen.

• You can drag down the notice window or tap

to open the list of

quick setting icons.

• You can tap

• If you touch and hold the icon, the settings screen for the

to add, delete or arrange icons in the notice window.

corresponding function appears.

• You can use the notifications panel even on the lock screen. Drag the

notifications panel while the screen is locked to quickly access the

desired features.

Basic Functions

36

Switching the screen orientation

You can set the screen orientation to automatically switch according to

the device’s physical orientation.

On the notification panel, tap Rotation from the quick access icon list.

You can also tap Settings on the home screen, tap Display and activate

Auto-rotate screen.

Editing the Home screen

On the Home screen, touch and hold on an empty space, then select the

desired action from below.

• To rearrange the Home screen canvases, touch and hold on a canvas,

then drag it to a desired location.

• To add a widget to the Home screen, touch and hold on a blank area of

the Home screen, then select Widgets.

• To change wallpapers, themes and icon styles, touch and hold on a

blank area of the Home screen, then select Wallpaper & theme.

You can also tap Settings on the home screen and tap Display

Wallpaper, then select desired options from

Home screen

Wallpaper, Theme and Icon to apply to the device.

Basic Functions

37

• To change the grid, touch and hold on a blank area of the Home screen,

then select Grid. Tap the desired grid, then tap Apply.

• To configure the Home screen settings, touch and hold on a blank area

of the Home screen, then select Home screen settings. See Home

screen settings for details.

• To view or reinstall the uninstalled apps, touch and hold on a blank area

of the Home screen, then select App trash. See App trash for details.

• To change the default screen, touch and hold on a blank area of the

Home screen, move to desired screen, tap

more.

, then tap the screen once

Default screen

Basic Functions

38

Viewing the background theme

You can view only the background image by hiding the apps and widgets

on the Home screen.

Spread two fingers apart on the Home screen.

• To return to the original screen, which displays apps and widgets, pinch

your fingers on the Home screen or tap

.

Moving apps on the Home screen

On the Home screen, touch and hold an app, then drag it to a desired

location.

• To keep frequently used apps at the bottom of the Home screen, touch

and hold an app, then drag it to the quick access area at the bottom.

• To remove an icon from the quick access area, drag the icon to the

Home screen.

Basic Functions

39

Using folders from the Home screen

Creating folders

On the Home screen, touch and hold an app, then drag it over another

app.

• A new folder is created and the apps are added to the folder.

Editing folders

On the Home screen, tap a folder and do one of the following actions.

• To edit the folder name and color, tap the folder name.

• To add apps, touch and hold an app, then drag it over the folder and

release it.

• To remove an app from the folder, touch and hold the app and drag it to

outside the folder. If the removed app is the only one app that existed

in the folder, the folder is removed automatically.

• You can also add or remove apps after tapping

in the folder.

• You cannot change the folder color while using downloaded theme.

Home screen settings

You can customize the Home screen settings.

1 On the home screen, tap Settings

2 Customize the following settings:

Display

Home screen.

• Select Home: Select a Home screen mode.

• Wallpaper: Change the Home screen background wallpaper.

• Screen swipe effect: Select an effect to apply when the Home

screen canvas switches.

• Icon shape: Choose a desired shape for icons from the options

provided.

Basic Functions

40

• Google feed: Select whether to display Google feed on the screen

located left to the main Home screen.

• Sort apps by: Set how apps are sorted on the Home screen.

• Hide apps: Select apps you want to hide from the Home screen.

• Loop Home screen: Enable to allow continuous Home screen

scrolling (loop back to the first screen after the last screen).

• This function is not available when Google feed is selected for Left

Home screen.

• Home screen lock: Enable to prevent apps and widgets from being

rearranged or removed.

Screen lock

Screen lock overview

Your device’s screen turns off and locks itself if you press the Power/Lock

key. This also happens after the device is left idle for a specified period of

time.

If you press the Power/Lock key when a screen lock is not set, the Home

screen appears immediately.

To ensure security and prevent unwanted access to your device, set a

screen lock.

• A screen lock also prevents unnecessary touch input on the device

screen and reduces battery consumption. We recommend that you

activate the screen lock while not using the device.

Basic Functions

41

Setting a screen lock

There are several options available for configuring the screen lock settings.

1 On the home screen, tap Settings

Lock screen & security

Select

screen lock and then select the method you prefer.

2 Customize the following settings:

• None: Deactivate the screen lock function.

• Swipe: Swipe on the screen to unlock the screen.

• Pattern: Draw a pattern to unlock the screen.

• PIN: Enter a numeric password to unlock the screen.

• Password: Enter an alphanumeric password to unlock the screen.

• Fingerprints: Unlock the screen by using your fingerprint.

Customize Lock screen

You can customize lock screen.

1 On the home screen, tap Settings

Customize Lock screen.

2 Select a function you want to set.

Lock screen & security

• Wallpaper: Allow you to set the background for your Lock screen.

• Clock: Allow you to set where to position the clock on the Lock

screen.

• Shortcuts: Allow you to choose apps to run on your Lock screen.

This setting appears only when a screen lock is set.

• Contact info for lost phone: Allow you to set text to be displayed

on the Lock screen to identify the phone’s owner.

Basic Functions

42

Secure lock settings

You can set secure lock settings.

1 On the home screen, tap Settings

lock settings.

2 Select a function you want to set.

Lock screen & security

Secure

• Make pattern visible (shown only when Pattern is set as a screen

lock): Turn on to make pattern visible.

• Lock timer: Allows you to set the amount of time before the screen

automatically locks after the backlight turns off (time-out due to

inactivity).

• Power key instantly locks: Enable this option to instantly lock

the screen when the Power/Lock button is pressed. This setting

overrides the Security Lock timer setting.

• Show lockdown option (shown only when a screen lock is set):

Enable this option to display the Lockdown icon when you press

and hold the Power/Lock button. Tap the Lockdown icon to turn off

Smart Lock, biometric unlocking, and notifications on the lock screen.

• Smart Lock: Allows you to set trusted devices, places, voice, and/or

on-body detection that will allow your phone to remain unlocked.

• Available menu options may vary depending on the lock screen method

selected.

Basic Functions

43

KnockON

You can turn the screen on or off by double-tapping the screen.

On the home screen, tap Settings

the option.

Extensions

KnockON to enable

• This option is available only on the Home screen provided by LG. It may

not function properly on a custom launcher or on the Home screen

installed by the user.

• When tapping the screen, use your fingertip. Do not use a fingernail.

• To use the KnockON feature, make sure that the proximity/light sensor

is not blocked by a sticker or any other foreign substance.

Turning the screen on

Double-tap the middle of the screen.

• Tapping the top or bottom of the screen may decrease the recognition

rate.

Turning the screen off

Double-tap on an empty space on the Home screen and Lock screen.

You can also double-tap an empty space on the status bar.

Basic Functions

44

Memory card encryption

You can encrypt and protect data saved on the memory card. The

encrypted data in the memory card cannot be accessed from another

device.

1 On the home screen, tap Settings

Lock screen & security

Encryption & credentials

Encrypt SD card.

2 Read the on-screen overview of memory card encryption and then tap

Continue to continue.

3 Select an option and tap Encrypt now.

• New data encryption: Encrypt only data that is saved on the

memory card after encryption.

• Full encryption: Encrypt all the data currently saved on the memory

card.

• Exclude media files: Encrypt all files, except for media files such as

music, photos and videos.

• Once memory card encryption starts, some functions are not available.

If the device is turned off while encryption is underway, the encryption

•

process will fail, and some data may be damaged. Therefore, be sure to

check if the battery level is sufficient before starting encryption.

• Encrypted files are accessible only from the device where the files were

encrypted.

• The encrypted memory card cannot be used on another device. To use

the encrypted memory card on another mobile device, format the card.

• You can activate memory card encryption even when no memory card

is installed into the device. Any memory card that is installed after

encryption will automatically be encrypted.

Basic Functions

45

Taking screenshots

You can take screenshots of the current screen you are viewing.

Via a shortcut

Press and hold the Power/Lock key and the Volume Down key at the

same time for at least two seconds.

• Screenshots can be viewed from the Screenshots folder in Gallery.

Via Screenshot

On the screen where you want to take a screenshot, drag the status bar

downwards, then tap

.

Entering text

Using the Smart toolbar

You can use various keyboard input methods in one place. You can select

the desired input method from the top of the keyboard.

1 Select the desired keyboard input method from the Smart toolbar.

2 Tap

, then touch and drag each tool to reorganize as desired.

Smart toolbar

• Some supporting input methods may differ depending on the device

• You can turn on or off the Smart tool feature from the keyboard

you have.

settings.

Basic Functions

46

Smart Tool

Tap to hide the smart tools.

Tap to add emoticons.

Tap to open Draw chat.

Tap to enter text by using voice.

• To maximize the voice command recognition, speak clearly.

• To enter text with your voice, make sure that your device is

connected to a network.

• To select the language for voice recognition, tap

Languages

on the voice recognition screen.

• This function may not be supported, or the supported languages

may differ depending on the service area.

Tap to access keyboard settings.

Tap to open the clip tray.

For more information, please see Clip Tray.

Tap to let the keyboard float, when you use the Multi-window

feature. You can also move the keyboard to the desired location.

Tap to bring the smart tools back.

Using the Smart keyboard

You can use the Smart keyboard to enter and edit text.

With the Smart keyboard, you can view text as you type without

bothering to alternate between the screen and a conventional keyboard.

This allows you to easily find and correct errors when typing.

Basic Functions

47

Moving the cursor

With the Smart keyboard, you can move the cursor to the exact position

you want. When typing text, touch and hold on the space bar and then

drag left or right.

• This option is available only on the QWERTY keyboard.

Suggesting words

Smart keyboard automatically analyzes your usage patterns to suggest

frequently used words as you type. The longer you use your device, the

more precise the suggestions are.

Enter text, then tap a suggested word.

• The selected word is automatically entered. You do not need to

manually type every letter of the word.

Basic Functions

48

Changing the QWERTY keyboard layout

You can add, delete or rearrange keys on the bottom row of the keyboard.

1 On the home screen, tap Settings

System

Language & keyboard

Keyboard height and layout

LG Keyboard

Manage keyboards

QWERTY keyboard layout.

You can also tap

layout

QWERTY keyboard layout.

on the keyboard and tap Keyboard height and

2 Tap a key on the bottom row, then drag it to a desired position.

• You can select and organize frequently used symbols.

• This option is available on the QWERTY, QWERTZ and AZERTY keyboards.

• This function may not be supported for some languages.

Basic Functions

49

Extended keyboard mode

You can set to display number keys on the top row of the keyboard.

On the home screen, tap Settings

Manage keyboards

Extended keyboard

You can also tap

Extended keyboard

Language & keyboard

Keyboard height and layout

on the keyboard and tap Keyboard height and layout

LG Keyboard

System

.

.

Showing symbols on keys

You can set to show symbols in the character keys.

1 On the home screen, tap Settings

System

Language & keyboard

Keyboard height and layout

LG Keyboard

.

Manage keyboards

Symbols on keys

You can also tap

layout

the desired symbol.

on the keyboard and tap Keyboard height and

Symbols on keys

.

2 To enter a symbol, touch and hold the corresponding key and select

Basic Functions

50

Customizing the keyboard height

You can customize the keyboard height to maximize hand comfort when

typing.

1 On the home screen, tap Settings

System

Language & keyboard

Keyboard height and layout

LG Keyboard

on the keyboard and tap Keyboard height and

Manage keyboards

Keyboard height.

You can also tap

layout

Keyboard height.

2 Adjust the keyboard height.

Selecting a landscape keyboard mode

You can select a landscape keyboard mode from several choices.

1 On the home screen, tap Settings

System

Language & keyboard

Keyboard height and layout

LG Keyboard

Manage keyboards

Keyboard type in landscape.

You can also tap

layout

Keyboard type in landscape.

2 Select a keyboard mode.

on the keyboard and tap Keyboard height and

Basic Functions

51

Splitting the keyboard

You can split the keyboard in half and place each piece on either side of

the screen when the screen is in landscape mode.

To split the keyboard, turn the device horizontally and spread it apart

on both sides with holding the keyboard with two fingers. To attach the

keyboard, close it with pressing with two fingers.

One-handed operation mode

You can move the keyboard to one side of the screen so that you can use

the keyboard with one hand.

1 On the home screen, tap Settings

System

Language & keyboard

Keyboard height and layout

LG Keyboard

Manage keyboards

One-handed operation.

You can also tap

layout

One-handed operation.

on the keyboard and tap Keyboard height and

2 Press the arrow displayed next to the keyboard to move the keyboard

in the desired direction.

Basic Functions

52

Adding languages to the keyboard

You can make additional languages available for keyboard input.

1 On the home screen, tap Settings

System

LG Keyboard

Language & keyboard

Language & keyboard layout

on the keyboard and tap Language & keyboard

Manage keyboards

Select languages.

You can also tap

layout

Select languages.

2 Select the languages you want to use on the keyboard.

Copy and Paste

You can cut or copy text from an app, and then paste the text into the

same app. Or, you can run other apps and paste the text into them.

1 Touch and hold around the text you want to copy or cut.

2 Drag

3 Select either Cut or Copy.

to specify the area to copy or cut.

/

• Cut or copied text is automatically added to the clipboard.

4 Touch and hold the text input window, then select Paste.

•

If there is no item that has been copied or cut, the Paste option will not

appear.

Clip Tray

If you copy or cut an image or text, it is automatically saved to the clip tray

and can be pasted to any space at any time.

1 On the keyboard, tap

.

You can also touch and hold the text input window, then select Clip

Tray.

2 Select and paste an item from the clip tray.

• A maximum of 20 items can be saved to the clip tray.

Basic Functions

53

• Tap

to lock saved items in order not to delete them, even when

the maximum quantity is exceeded. A maximum of ten items can be

locked. To delete locked items, unlock them first.

to delete the items saved to the clip tray.

• Tap

• The clip tray may not be supported by some downloaded apps.

Do not disturb

You can limit or mute notifications to avoid disturbances for a specific

period of time.

On the home screen, tap Settings

• Mode: Select a desired mode:

Do not disturb.

Sound

- Priority only: Receive sound or vibrate notifications for the selected

apps. Even when Priority only is turned on, alarms still sound.

- Total silence: Disable both the sound and vibration.

• Select priorities: Receive alarms and the notifications for the selected

apps.

- App notifications: Select apps to receive the notifications.

- Calls from: Set up a range of contacts from which you want to

receive notifications for incoming calls.

- Repeated calls: Second call from same caller within 15 min is not

silenced.

- Messages from: Set up a range of contacts from which you want to

receive notifications for incoming messages.

• Use Do not disturb: Turn on the Do not disturb feature.

• SCHEDULE: Set the schedule for which you want to turn on the Do

not disturb feature.

• Help: View the help for Do not disturb.

Basic Functions

54

03

Useful Apps

Installing and uninstalling apps

Installing apps

Access an app store to search and download apps.

• You can use SmartWorld, Play Store or the app store provided by your

service provider.

• Some app stores may require you to create an account and sign in.

• Some apps may charge fees.

•

If you use mobile data, you may be charged for data usage, depending

on your pricing plan.

• SmartWorld may not be supported depending on the area or service

provider.

Uninstalling apps

Uninstall apps that you no longer use from your device.

Uninstalling with the touch and hold gesture

Touch and hold any empty area of the Home screen, and then tap

the app you want to delete.

• Uninstalled apps can be reinstalled within 24 hours of uninstallation.

of

See App trash for details.

Uninstalling by using the settings menu

On the home screen, tap Settings

tap Uninstall.

Apps

App info, select an app, then

• Some apps cannot be uninstalled by users.

Useful Apps

56

Uninstalling apps from the app store

To uninstall an app, access the app store from which you downloaded the

app and uninstall it.

Installing and uninstalling apps during the

setup

When you turn on the device for the first time, you can download

recommended apps.

You can skip to the next step without installation.

App trash

You can view the uninstalled apps on the Home screen. You can also

reinstall apps within 24 hours of uninstallation.

1 On the home screen, tap Management

App trash.

You can also touch and hold an empty area of the Home screen, then

tap App trash.

2 Choose the desired option.

• Restore: Restore the selected app.

•

: Remove the uninstalled apps permanently from the device.

• Uninstalled apps are automatically removed from the device 24 hours

after they were uninstalled. If you want to reinstall the uninstalled apps,

you must download them again from the app store.

• This feature is activated on the default Home screen only. If you

uninstall apps while using the EasyHome screen or other launcher, they

are immediately and permanently removed from the device.

Useful Apps

57

App Shortcuts

On the Home screen, touch and hold an app icon such as Phone,

Messaging, Camera, Gallery and Settings to display a quick access menu.

Use apps more easily through App Shortcuts.

to set a widget for the app.

• Tap

to check the app information.

• Tap

• This feature is available only on some apps.

Useful Apps

58

Phone

Voice call

Make a phone call by using one of the available methods, such as manually

entering a phone number and making a call from the contact list or the

list of recent calls.

Making a call from the keypad

1 On the home screen, tap

2 Make a call by using a method of your choice:

Dial.

.

• Enter a phone number and tap

• Touch and hold a speed dial number.

• Search for a contact by tapping the initial letter of a contact name

in the contact list, and then tap

.

• To enter "+" when making an international call, touch and hold number 0.

• See Adding contacts for details on how to add phone numbers to the

speed dial list.

Making Calls from Contacts

1 On the home screen, tap

2 After selecting the number you want to call from the list of contacts,

Contacts.

tap

.

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59

Answering/Ending a call

To answer a call, drag

on the incoming call screen.

• When the stereo headset is connected, you can make calls by using the

call/end button on the headset.

• To end a call with the Power key, tap Settings on the home screen

Call

Answer and end calls and then

and tap Network & internet

activate End call with the Power key.

Rejecting a call

To reject an incoming call, drag

across the incoming call screen.

• To send a rejection message, drag the rejection message option

across the screen.

• To add or edit a rejection message, tap Settings on the home screen

Call blocking & Decline with

Call

Decline with message.

and tap Network & internet

message

• When a call is coming in, press the Volume Up, Volume Down or Power/

Lock key to mute ringtone or vibration, or to hold the call.

Checking an incoming call while using an app

When a call comes in while using an app, a pop-up notification can be

displayed at the top of the screen. You can receive the call, reject the call,

or send message from the pop-up screen.

• On the home screen, tap Settings

Show voice calls while in an app and then

Network & internet

Additional settings

select the desired way you would like to display the incoming call while

using an app.

Call

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60

Viewing missed calls

If there is a missed call, the status bar at the top of the screen displays

To view missed call details, drag the status bar downwards. You can also

tap

on the home screen and tap Call logs.

.

: Start a video call (if supported).

Functions accessible during a call

During a call, you can access a variety of functions by tapping the

on-screen buttons:

•

• Contacts: Allows access to your contacts list.

• Hold: Hold a call.

• Dialpad: Display or hide the dial pad.

• Speaker: Turn on the speakerphone function.

• Mute: Block your voice so that the other party cannot hear your voice.

• Bluetooth: Switch the call to a Bluetooth device that is paired and

connected.

•

•

: End a call.

: Access more options during a call.

• Some functions are not available during a video call.

• Available setting items may vary depending on the area or service

provider.

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61

Making a three-way calling

You can make a call to another contact during a call.

1 During a call, tap

Add call.

2 Enter a phone number and tap

.

• The two calls are displayed on the screen at the same time, and the

first call is put on hold.

3 To start a conference call, tap Merge calls.

• You may be charged a fee for each call. Consult with your service

provider for more information.

Viewing call records

To view recent call records, tap

Then, you can use the following functions:

• To view detailed call records, select a contact. To make a call to the

on the home screen and tap Call logs.

.

selected contact, tap

• To delete call records, tap

Delete.

• The displayed call duration may differ from the call charge. Consult with

your service provider for more information.

• The deleted call history can not be restored.

• Pinch two fingers or spread your fingers apart to adjust the font size of

call logs or contacts.

Configuring call options

You can configure various call options.

1 On the home screen, tap

2 Tap

preferences.

Dial or Call logs.

Call settings and then configure the options to suit your

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62

Messaging

Sending a message

You can create and send messages to your contacts using the Messaging

app.

• Sending messages abroad may incur additional charges. Consult with

your service provider for more information.

1 On the home screen, tap

2 Tap

3 Specify a recipient and create a message.

.

.

• To attach files, tap

• To access optional menu items, tap

.

.

4 Tap

to send the message.

Reading a message

You can view exchanged messages organized by contact.

1 On the home screen, tap

2 Select a contact from the message list.

.

Configuring messaging settings

You can change messaging settings to suit your preferences.

1 On the home screen, tap

2 Tap

Settings from the message list.

.

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63

Camera

You can use the Camera app to take and share photos and videos.

It has many state-of-the-art features such as Portrait, AI CAM, and much

more.

These features will allow you to easily and creatively capture your world.

Starting the camera

On the home screen, tap

.

• Before taking a photo or recording a video, wipe the camera lens with a

soft cloth.

• Be careful not to stain the camera lens with your fingers or other

•

foreign substance.

Images included in this user guide may be different from the actual

device.

• Photos and videos can be viewed or edited in Gallery. See Gallery

overview for details.

Changing the camera mode

You can select a camera mode that suits your environment to take a

photo or record a video easily and conveniently.

On the home screen, tap

mode area to select the desired mode.

, then swipe left or right over the camera

Useful Apps

Camera mode

64

Auto mode

You can take photos or record videos by selecting a variety of camera

options.

1 On the home screen, tap

2 To take a photo, tap Photo, and tap

. To record a video, tap Video,

.

and tap

.

Change timer

settings.

Change flash

settings.

Apply filter/sticker

effects.

Set camera options.

Switch between front

and rear cameras.

Take photos.

Open Gallery.

Switch between

standard angle

and wide-angle

cameras.

Taking a photo

1 Select a camera mode and tap the subject to focus the camera on.

2 Tap

to take a photo.

• You can also press the Volume Down or Volume Up key to take a

photo.

• When the screen is turned off or locked, start the camera by pressing

the Power or Volume Down key twice. On the home screen, tap

Settings

POWER and/or VOLUME to use this feature.

Shortcuts and enable Open Camera under

Extensions

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65

Recording a video

1 Select a camera mode and tap the subject to focus the camera on.

2 Tap

.

• To take a photo while recording a video, tap

• To pause the video recording, tap

.

. To resume the video recording,

• While recording a video, you may spread or pinch two fingers to

• While recording a video, you may tap the desired area to adjust the

tap

.

zoom in or out.

brightness.

3 Tap

to end the video recording.

Customizing the camera options

You can customize a variety of camera options to suit your preferences.

Tap

on the screen.

• Available options vary depending on the selected camera (front or rear

camera) and the selected camera mode.

•

•

: Take a photo or record a video in FullVision.

: Select values for aspect ratio and size for taking photos.

Obtain photos in vivid colors and get compensated

effects even when they are taken against the light.

These functions are provided by the High Dynamic

Range (HDR) technology equipped in the camera.

Voice shutter

Tag locations

Take photos with voice commands.

Save the image with GPS location data.

Displays guide grids so that you can take photos or

record videos based on the horizontal and vertical

reference lines.

Provides help information for each camera menu.

HDR

Grid

Help

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66

Additional options on the front camera

Selfie shot

Take a selfie by selecting its option between Gesture

shot and Auto shot.

Save as flipped

Save as flipped images after taking selfies.

• When using the front camera, you can adjust the makeup, filter, and

stickers.

Various camera modes

Food

You can optimize the quality of your food photos or videos using the color

slide bar and white balance.

1 On the home screen, tap

2 Select More by swiping camera mode, then tap

3 To take a photo, tap

.

.

.

• Drag the color slide bar on the screen to adjust the white balance

and select the best color.

• If the slide bar is not displayed, tap

to adjust the white balance.

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67

Flash Jump-Cut

Photos taken at a regular interval are saved as a GIF file.

1 On the home screen, tap

2 Select More by swiping camera mode, then tap

.

.

• Photos are taken every 3 seconds and saved as a GIF file.

• Tap

take.

on the screen to select the number of photos you want to

• While taking photos, tap

to create a GIF with the photos taken.

• The flash automatically turns on while taking photos.

• The current shot and the total number of shots are displayed at the

bottom of the screen.

• All taken photos are saved as GIF files only.

• The GIF speed or image orders cannot be changed.

YouTube Live

You can record a video and directly upload to YouTube.

1 On the home screen, tap

2 Select More by swiping camera mode, then tap

To use this feature, you need to verify your phone number.

.

.

• YouTube Live is available only when your device is connected to the

Internet. If you use mobile data, you may be charged for data usage,

depending on your pricing plan.

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68

Burst shot

You can take continuous shots of photos to create moving pictures.

In the Photo mode, touch and hold

• Continuous shots are taken at a fast speed while

is held down.

.

• When the storage is set as Internal storage, you can take up to

100 photos with the rear camera and 20 photos with the front camera.

When the storage is set as SD card, you can take up to

30 photos with the rear camera and 20 photos with the front camera.

• This feature is available only in specific modes.

Other useful features in the Camera app

Auto-Exposure/Auto-Focus lock

You can fix the current exposure level and focus position by touching and

holding the screen in the Photo mode. To turn off the feature, tap a blank

area on the screen.

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69

Focus peaking

You can adjust the focus on the subject with the Focus peaking feature.

Access Focus peaking by tapping the Manual Focus (MF) button. Move

the toggle wheel up, down, left or right (depending on the orientation of

the phone) to focus on the desired area, then take the photo.

• This feature is only available in the Photo mode.

• Disable this feature by tapping the Focus button once more.

• This feature is not available using the wide-angle camera.

Switching between cameras

You can switch between the front and rear cameras to suit your

environment.

On the camera screen, tap

cameras.

to switch between the front and rear

• Use the front camera to take selfies. See Selfie shot for details.

Zoom in or out

You can use zoom in or out on the camera screen while taking a photo or

recording a video.

• On the camera screen, pinch or spread two fingers to zoom in or out.

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70

• The zoom feature is not available when using the front camera.

Selfie shot

You can use the front camera to view your face on the screen and take

selfies.

Gesture shot

You can take selfies by using gestures.

Show your palm to the front camera and then clench your fist.

You can also clench your fist and then open it towards the front camera.

• In three seconds, a photo is taken.

• To use this feature, switch to the front camera mode, then tap

• Make sure that your palm and fist are within the reference line so that

• This feature may not be available while using some of the camera

Selfie shot

Gesture shot.

the camera can detect them.

features.

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71

Auto shot

You can use the face detection feature to take selfies easily and

conveniently. You can set the device so that, when you look at the screen,

the front camera detects your face and takes a selfie automatically.

• The white colored guide frame appears when the front camera detects

your face. If the subject within the guide frame stops moving, the guide

frame color turns yellow, then the camera takes a photo.

• Tap

Selfie shot

Auto shot to enable the Auto shot feature.

Interval shot

You can take selfies at an interval.

While using the front camera, you can show your palm to the camera,

then clench your fist twice quickly.

• Four photos are taken at regular intervals after a timer delay of three

seconds.

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Save as flipped

Before taking a photo with the front camera, tap

The image is flipped horizontally.

Save as flipped.

• When using the front camera, you can change the selfie shot settings in

the camera options. See Customizing the camera options for details.

quick share

You can share a photo or video using a desired app immediately after

taking it.

1 On the home screen, tap

2 Tap the app icon that appears on the screen to share it using that app.

You can also swipe the icon towards the opposite direction to see

what other apps you can use to share your photos and videos.

, then take a photo or record a video.

quick share icon

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• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to the apps installed on the device.

• This feature is available only in specific modes.

Gallery

Gallery overview

You can view and manage photos and videos saved on your device.

1 On the home screen, tap

.

• Saved photos and videos are displayed by folder.

2 Tap a folder and select a file.

• View the selected file in full-screen mode.

• While viewing a photo, swipe left or right to view the previous or

• While viewing a video, swipe left or right to rewind or fast-forward

• Some file formats may not be supported, depending on the installed

• Some files may not be opened due to encoding.

• Files that exceed the size limit may cause an error.

next photo.

the video.

software.

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• To display the menu items, gently tap the screen. To hide the menu

items, tap the screen again.

Editing photos

1 While viewing a photo, tap

2 Use a variety of effects and tools to edit the photo.

3 Tap SAVE to save changes.

.

• The changes are overwritten to the original file.

• To save the edited photo as another file, tap

Save copy.

Viewing photos

Back to the

previous screen.

Add to or remove

from your favorites.

Edit images.

Playing a video

Pause or play the

video.

Tap to go to

previous video.

Touch and hold to

rewind the video.

Choose screen ratio.

Making a GIF file.

Access additional

options.

Open Google Lens.

Delete images.

Share images.

Access additional

options.

Tap to go to next

video. Touch and

hold to fast

forward the video.

Lock or unlock the

screen.

Edit the video.

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• To adjust the sound volume, drag the right side of the video screen up

• To adjust the screen brightness, drag the left side of the video screen

or down.

up or down.

Editing videos

1 While viewing a video, tap

2 Use a variety of effects and edit tools to edit the video.

.

Adjust the

resolution.

Revert the edit.

Automatically

create a 15 sec,

30 sec or 60 sec

video clip.

Select a section to

change the play

speed.

Adjust the video

duration.

3 Tap Save to save changes.

Creating a video

You can create a new video by putting images and videos together.

See Creating a movie for details.

Making a GIF

You can easily make a GIF file using recorded video.

See Making a GIF for details.

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Deleting files

You can delete files by using one of the following options:

• Touch and hold a file from the file list, then tap Delete.

• Tap

• Deleted files are automatically moved to Trash and they can be

in an album, select files to delete, then tap DELETE.

restored to Gallery within 7 days.

Trash, then tap

• In Gallery, tap

this case, the files cannot be restored.

to permanently delete the files. In

Sharing files

You can share files by using one of the following options:

• While viewing a photo, tap

to share the file by using a desired

• While viewing a video, tap

Share to share the file by using a desired

• Tap

in an album to select files and share them using a desired

method.

method.

method.

Chrome

Sign in to Chrome and import opened tabs, bookmarks and address bar

data from a computer to your device.

On the home screen, tap

.

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Google apps

You can use Google apps by setting a Google account. The Google account

registration window appears automatically when you use a Google app for

the first time. If you do not have a Google account, create one from your

device. For details on how to use an app, see the Help section in the app.

• Some apps may not work depending on the area or service provider.

Google

Use Google to search for web pages, images, news and more by entering

or speaking keywords.

Gmail

Register your Google email account to your device to check or send email.

Maps

Find your location or the location of a place on the map. View geographical

information.

YouTube

Search and play videos. Upload videos on YouTube to share them with

people around the world.

Drive

Upload, save, open, share and organize files from your device. Files

accessible from apps can be accessed from anywhere, including online and

offline environments.

YT Music

Purchase music files from Play Store. Play music files saved on your device.

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Play Movies & TV

Use your Google account to rent or purchase movies. Purchased contents

can be played anywhere.

Duo

Make a video call with your family, friends and anyone else who uses the

app.

Photos

View or share photos or albums saved on your device.

Docs

Create documents or edit documents created online or from another

device. Share and edit documents together with others.

Sheets

Create spreadsheets or edit spreadsheets created online or from another

device. Share and edit spreadsheets together with others.

Slides

Create presentation material or edit presentation material created online

or from another device. Share and edit presentation material together

with others.

Calendar

You can use the calendar to manage events and tasks.

Files

Helps you free up space on your device, browser files and share files

offline.

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QuickMemo+

QuickMemo+ overview

You can make creative notes by using a variety of options on this

advanced notepad feature, such as image management and screenshots,

which are not supported by the conventional notepad.

Creating a note

1 On the home screen, tap QuickMemo+.

2 Tap

•

•

•

•

•

•

•

•

•

to create a note.

: Save a note.

: Undo the previous edit.

: Redo the recently deleted edits.

: Enter a note by using the keypad.

: Save your favorite pen types.

: Write notes by hand.

: Erase handwritten notes.

: Change into the calligraphy font as you write by hand.

: Access additional options.

• Tap

to lock the navigation bar while making a note.

3 Tap

to save the note.

Writing notes on a screenshot

1 While viewing the screen you want to capture, drag the status bar

downwards and then tap

• The screen is captured and displayed as a thumbnail on the right

.

bottom of the screen.

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2 To write notes on the screen, tap

3 Write notes using the tools.

.

: Zoom in or out, or adjust the area to capture.

: Write notes by hand.

: Erase handwritten notes.

: Undo the previous edit.

: Redo the recently deleted edits.

: Crop the screen as you desire.

•

•

•

•

•

•

4 Tap

and save the notes.

• Saved notes can be viewed in Gallery.

Additional features after capturing a screenshot

Tap to write notes on the

captured screen.

Tap to share the captured

screen shot.

Tap to capture entire

screen by using the scroll

capture feature.

Tap to record the screen.

Tap to delete the captured

screen shot.

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• You can capture the entire screen by using the scroll capture feature.

• While using an app such as Messaging and Chrome, drag the

notifications panel downwards and then tap

to

capture the entire screen you are currently viewing as a single file.

• This feature is available only on some apps that support the scroll

. Then, tap

• Pinch two fingers or spread your fingers apart to change the memo

capture feature.

layout.

Managing folders

You can organize and view memos according to the memo type.

1 On the home screen, tap QuickMemo+.

2 Tap

on the top part of the screen and then select the desired

function.

• All Memos: You can collectively view all memos save in Qmemo+.

• My Memos: You can view the memos created in Qmemo+.

• New category: You can add folders.

•

: You can change the order of folders or add/delete folders. By

pressing the folder, you can change the folder name.

• Some folders do not appear when the folder app initially started. Folders

are additionally displayed only when relevant memos exist.

• Deleted memos are moved to the trash bin and can be recovered within

7 days from the day they were deleted. In the Qmemo+ app, you can

change the display type by placing two fingers on the screen and either

widening or narrowing the fingers.

• Some folders do not appear when the folder app is initially started.

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Contacts

Contacts overview

You can save and manage contacts.

On the home screen, tap Essentials

Contacts.

Adding contacts

Adding new contacts

1 On the contact list screen, tap

.

• A pop-up appears for selecting the saving location for contact.

Select the desired location.

2 Enter contact details and tap Save.

Importing contacts

You can import contacts from another storage device.

1 On the contact list screen, tap

2 Select the source and target locations of the contact you want to

Manage contacts

Import.

import, and then tap OK.

3 Select the contacts and tap Import.

Adding contacts to the speed dial list

1 On the contact list screen, tap

Speed dial.

2 Tap Add contact from a speed dial number.

3 Select a contact.

• While adding a new contact, tap

to add a speed dial number.

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Searching for contacts

You can search for contacts by using one of the following options:

• Tap the search bar at the top of the Contacts screen and enter the

contact or phone number you want to search for.

• Scroll the contact list up or down.

• From the index of the contact list screen, tap the initial letter of a

contact.

• Once you start typing numbers in the search bar, it brings up the

integrated search results from the call history and contact list saved.

Contact list

Editing contacts

1 On the contact list screen, select a contact.

2 On the contact detail screen, tap

3 Tap Save to save changes.

and edit details.

Deleting contacts

You can delete contacts by using one of the following options:

• On the contact list screen, touch and hold a contact you want to

delete, tap Delete contact, then tap Delete to confirm.

• Tap

Delete on the contact list screen, select contacts you want to

delete, then tap Delete.

• Deleted contacts may not be restored.

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Adding favorites

You can register frequently used contacts as favorites.

1 On the contact list screen, select a contact.

2 On the contact detail screen, tap

Creating groups

1 On the contacts group list, tap

2 Enter a new group name.

3 Tap Add members, select contacts, then tap ADD.

4 Tap Save to save the new group.

.

.

Clock

Alarm

You can set an alarm to trigger it at a specified time.

1 On the home screen, tap Essentials

2 Tap

to add a new alarm.

3 Configure the alarm settings and tap Save.

Clock

Alarm.

If you select a previously set alarm, you can edit the alarm.

•

• To delete an alarm, tap

and hold the alarm.

at the top of the screen. You can also touch

World clock

You can view the current time in cities around the world.

1 On the home screen, tap Essentials

2 Tap

and add a city.

Clock

World clock.

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Timer

You can set the timer to trigger an alarm after a specified period of time.

1 On the home screen, tap Essentials

2 Set the time and tap Start.

Timer.

Clock

• To suspend the timer, tap Pause. To resume the timer, tap Resume.

3 Tap Stop to stop the timer alarm.

Stopwatch

You can use the stopwatch to record a lap time.

1 On the home screen, tap Essentials

2 Tap Start to initiate the stopwatch.

• To record a lap time, tap Lap.

3 Tap Pause to suspend the stopwatch.

Clock

Stopwatch.

• To resume the stopwatch, tap Resume.

• To clear all the records and restart the stopwatch, tap Reset.

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Music

You can play and manage songs or music albums.

1 On the home screen, tap Essentials

2 Select a category.

3 Select a music file.

Music.

Back to the previous

screen.

Pause or play.

Turn on/off Flash Light.

Access additional options.

Set sound effects.

Play in random order.

Select a repeat mode.

Adjust the sound volume.

Switch to the playlist.

Tap to play from the

beginning of the

current file /

Double-tap to play the

previous file /

Touch and hold to rewind.

Tap to play the next file /

Touch and hold to fast

forward.

Add to or delete from your

favorites.

• Some file formats may not be supported, depending on the installed

software.

• Files that exceed the size limit may cause an error.

• Music files may be protected by international copyright owners or

copyright laws. You may have to obtain legal permission before copying

a music file. To download or copy a music file, first check the copyright

law for the relevant country.

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Calculator

You can use two types of calculators: the simple calculator and the

scientific calculator.

1 On the home screen, tap Essentials

2 Use the keypad to make a calculation.

Calculator.

• To restart a calculation, touch and hold the

button.

ThinQ

You can easily connect the device with IoT appliances to monitor and

conveniently use the appliances.

On the home screen, tap Essentials

ThinQ.

• Washing machine, dryer, styler, dishwasher, oven, and robot cleaner can

only be registered when the device is in the standby mode.

• Look for the ThinQ mark on the device to see if it can be connected to

the LG ThinQ app.

• Tap

to check various function of the ThinQ app.

Audio Recorder

You can record and save your voice or others’ voices from important

events. Recorded voice files can be played back or shared.

1 On the home screen, tap Essentials

2 Tap

to start recording.

• To pause recording, tap

Audio Recorder.

.

3 Tap

to end the recording.

• The file is saved automatically and the Recordings screen appears.

4 Tap

to play the recorded voice.

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• Tap

to view the recorded files. You can play a recorded voice file from

the list.

FM Radio

You can listen to FM Radio.

On the home screen, tap Essentials

FM Radio.

• To use this app, first connect earphones to the device. The earphones

function as the radio antenna.

• This function may not be supported depending on the area.

Smart cleaning

You can delete temporary files or apps that are no longer used.

1 On the home screen, tap Management

2 On the Smart cleaning screen, you can access Optimize phone,

Smart cleaning.

Battery usage, Battery saver, and Test hardware.

LG Mobile Switch

You can transfer data from your old LG device to a new LG device.

1 On the home screen, tap Management

LG Mobile Switch.

You can also tap Settings on the home screen and tap System

Backup

LG Mobile Switch.

2 Follow the on-screen instructions to select a desired method for

transfer.

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• Data in a Google account will not be backed up. When you synchronize

your Google account, Google apps, Google contacts, Google calendar,

Google memo app data and apps downloaded from Play Store are

stored on the Drive app automatically.

• Fully charge the battery before transferring data to avoid unintentional

powering off during the process.

LG SmartWorld

You can download a variety of games, audio content, apps and fonts

provided by LG Electronics. Customize your device to suit your preferences

by using Home themes and fonts.

•

If you use mobile data, you may be charged for data usage depending

on your pricing plan.

• This feature may not be supported depending on the area or service

provider.

1 On the home screen, tap Management

2 Tap

LG Account, then sign in.

3 Select and download the desired content items.

SmartWorld.

Game Launcher

You can use Game Launcher to view the entire list of installed games, or

set the device to mute or prevent any notifications while playing games.

1 On the home screen, tap Game Launcher.

2 Select the desired option.

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04

Settings

Settings

You can customize the device settings in accordance with your

preferences.

On the home screen, tap Settings.

•

If you enter a keyword on the search window at the top of the screen,

you can conveniently access the option that needs to be set.

Network & internet

Wi-Fi

You can connect to nearby devices over a Wi-Fi network.

Connecting to a Wi-Fi network

1 On the settings screen, tap Network & internet

2 Tap

to activate it.

• Available Wi-Fi networks appear automatically.

Wi-Fi.

3 Select a network.

• You may need to enter the network’s Wi-Fi password.

• The device skips this process for previously accessed Wi-Fi

networks. If you do not want to automatically connect to a certain

Wi-Fi network, tap the network and then tap Forget.

Settings

92

Wi-Fi Direct

You can connect your device to other devices that support Wi-Fi Direct to

share data directly with them. You do not need an access point. You can

connect with more than two devices by using Wi-Fi Direct.

1 On the settings screen, tap Network & internet

Wi-Fi

Advanced Wi-Fi

• Nearby devices that support Wi-Fi Direct automatically appear.

Wi-Fi Direct.

2 Select a device.

• Connection occurs when the device accepts the connection request.

• The battery may drain faster when using Wi-Fi Direct.

Settings

93

Mobile data

You can turn mobile data on and off. You can also manage mobile data

usage.

Turning on mobile data

1 On the settings screen, tap Network & internet

2 Tap

to activate it.

Customizing mobile data settings

1 On the settings screen, tap Network & internet

2 Customize the following settings:

Mobile data.

Mobile data.

• On: Enable to use data connections on mobile networks.

• Limit mobile data usage: Set a limit for mobile data usage to block

mobile data if the limit is reached.

•

: Customize mobile data settings.

Call

You can customize call settings, such as voice call and international call

options.

• Some features may not be supported depending on the area or service

provider.

1 On the settings screen, tap Network & internet

2 Customize the settings.

Call.

Settings

94

Tethering

USB tethering

You can connect the device to another device via USB and share mobile

data.

1 Connect your device and other devices via USB cable.

2 On the settings screen, tap Network & internet

Tethering

USB

tethering and then tap

to activate it.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more

information.

• When connecting to a computer, download the USB driver from

www.lg.com and install it on the computer.

• You cannot send or receive files between your device and a computer

while USB tethering is turned on. Turn off USB tethering to send or

receive files.

• Operating systems that support tethering are Window XP or higher, or

Linux.

Settings

95

Mobile HotSpot

You can set the device as a wireless router so that other devices can

connect to the Internet by using your device’s mobile data.

1 On the settings screen, tap Network & internet

Tethering

Mobile

HotSpot and then tap

to activate it.

2 Tap Configure Mobile HotSpot, and enter the Wi-Fi name (SSID) and

password.

3 Turn on Wi-Fi on the other device, and select the name of the device

network on the Wi-Fi list.

4 Enter the network password.

• This option uses mobile data and may incur data usage fees, depending

on your pricing plan. Consult with your service provider for more

information.

• More information is available at this web site:

http://www.android.com/tether#wifi

Mobile HotSpot turn off timer

When the Mobile hotspot has not been used for a specific period of

time, it is automatically disconnected. You can set the time for automatic

disconnection.

Settings

96

Allowed devices

View a list of devices permitted to access contents on your device.

Help

You can view help on using tethering and hotspots.

On the settings screen, tap Network & internet

Tethering

Help.

Airplane mode

You can turn off the call and mobile data functions. When this mode is

on, functions that do not involve data, such as games and music playback,

remain available.

1 On the settings screen, tap Network & internet

2 Tap TURN ON in the confirmation screen.

Airplane mode.

Wi-Fi Calling

You can use Wi-Fi calling to improve your coverage and to make phone

calls over a Wi-Fi network when the network is available.

On the settings screen, tap Network & internet

Wi-Fi Calling.

Settings

97

Mobile networks

You can customize mobile data settings.

1 On the settings screen, tap Network & internet

2 Customize the following settings:

Mobile networks.

• Data roaming: Turn data roaming on or off.

• Network mode: Select your preferred network mode.

• Access Point Names: View or change the access point for using

mobile data services. To change the access point, select a choice

from the access point list.

• Network operators: Search for network operators and connect

automatically to a network.

• Network unlock: View current network lock status and check

unlock eligibilities.

VPN

You can connect to a safe virtual network, such as an intranet. You can

also manage connected virtual private networks.

Adding VPN

1 On the settings screen, tap Network & internet

2 Tap Basic VPN or LG VPN, then tap

.

VPN.

• This feature is available only when the screen lock is activated. If the

screen lock is deactivated, a notification screen appears. Tap Change

from the notification screen to activate the screen lock. See Setting a

screen lock for details.

3 Enter VPN details and tap Save.

Configuring VPN settings

1 Tap a VPN from the VPNS list.

2 Enter the VPN user account details and tap Connect.

• To save the account details, select the Save account information

checkbox.

Settings

98

Wireless Emergency Alerts

You can view emergency alerts and customize your emergency alert

Wireless

settings. On the settings screen, tap Network & internet

Emergency Alerts.

Private DNS

You can configure the Private DNS (Domain Name System) options.

1 On the settings screen, tap Network & internet

2 Select the desired option and tap Save.

Private DNS.

Connected devices

Bluetooth

You can connect your device to nearby devices that support Bluetooth to

exchange data with them. Connect your device to a Bluetooth headset

and a keyboard. This makes it easier to control the device.

Pairing with another device

1 On the settings screen, tap Connected devices

2 Tap

to activate it.

• Available devices appear automatically.

• To refresh the device list, tap

.

Bluetooth.

• Only devices set as visible are displayed on the list.

3 Select a device from the list.

4 Follow the on-screen instructions to perform authentication.

• This step is skipped for previously accessed devices.

Settings

99

Sending data via Bluetooth

1 Select a file.

• You can send multimedia files or contacts.

2 Tap

Bluetooth.

3 Select a target device for the file.

• The file is sent as soon as the target device accepts it.

• File sharing processes may differ, depending on the file.

Sharing panel

You can share contents from Gallery and File Manager with nearby

devices. Also, you can share the content with specific people in apps that

work with Google Direct Share.

1 On the settings screen, tap Connected devices

2 Tap

to deactivate each option.

Sharing panel.

File sharing

You can send and receive files between your device and other LG devices

or tablets.

1 On the settings screen, tap Connected devices

2 Customize the following settings:

• XXX: Change the device name.

• Save to: Set the destination folder to save files sent from other

File sharing.

devices in.

• File sharing: Permit receipt of files sent from other devices.

• SmartShare Beam: Share files with other devices via

SmartShare Beam.

• Help: You can view help on sharing files.

Settings

100

Printing

You can connect your device to a Bluetooth printer and print photos or

documents saved on the device.

1 On the settings screen, tap Connected devices

Printing.

•

If the desired printer is not in the list, install the printer driver from the

app store.

2 Select a printer from the printer list screen.

3 Tap

to activate it.

• To add a printer, tap

• To search for a printer name, tap

• Tap

Search.

Settings from the printer list screen.

Add printer.

4 Select a file and tap

• The document prints.

Print.

•

If you do not have a Google account, tap ADD ACCOUNT to create an

account.

Settings

101

Sound

You can customize sound, vibration and notification settings.

On the settings screen, tap Sound and customize the following settings:

• Sound profile: Change the sound mode to Sound, Vibrate only, or

Silent.

• Volume: Adjust the sound volume for various items.

• Ringtone: Select a ringtone for incoming calls. Add or delete ringtones.

• Notification sound: Select a notification ringtone. Set music saved on

the device as a notification ringtone.

• Ring with vibration: Set the device to vibrate and play a ringtone

• Ringtone ID: Create a ringtone for an incoming call from a particular

simultaneously.

contact.

calls.

calls.

on the screen.

• Flash alert for incoming call: Set the device to flash alert for incoming

• Do not disturb: Set the time, range and app type to receive

notification messages. Receive notification messages only on particular

days of the week.

• Sound quality and effects: Set the sound quality and effects.

• Vibration type: You can select the type of vibration when receiving

• Vibrate on tap: Set the device to vibrate when you tap certain items

• Dialing keypad sound: Enable the keypad sound effect.

• LG Keyboard sound: Enable LG keyboard sound effect.

• Touch sound: Enable the sound effect for tapping an item.

• Screen lock sound: Enable the sound effect to play when the screen is

locked or unlocked.

Settings

102

Notifications

You can check a list of installed apps, and configure the settings for

notifications.

1 On the settings screen, tap Notifications.

2 Customize the settings as desired.

Display

The Display category allows you to manage various display settings.

On the settings screen, tap Display and customize the following settings:

• Home screen: Customize settings for the Home screen. See Home

screen settings for details.

• New Second Screen: Select how the status bar and app corners will

• Navigation bar: Configure the Navigation bar. See Using Navigation

look.

bar for details.

to reduce eye strain.

the screen at night time.

• Comfort view: Set the device to reduce amount of blue light on screen

• Night mode: You can apply a dimmed screen theme to avoid glare on

• Font: Change the font size, boldness, or face.

• Display size: Set the items on the screen to a size that is easy for you

to see. Some items may change position.

• When you change the screen resolution, currently running apps are

closed.

Settings

103

• App scaling: Adjust the screen size of apps.

Aspect ratio

• This device uses 20.5:9 aspect ratio.

- Some downloaded apps may not support 20.5:9 aspect ratio.

In this case, select the most optimal screen ratio for the app or

consult the app provider for more information.

- You can select the aspect ratio for individual apps. On the home

screen, tap Settings

select the desired aspect ratio from None (Original), Compatibility

(16:9), Standard (16.7:9), and Full screen.

App scaling. Select an app, then

Display

• Brightness: Use the slide bar to change the device’s screen brightness.

To automatically adjust screen brightness according to ambient light

intensity, tap the Auto switch.

• Screen timeout: Automatically turn off the screen when the device is

left idle for a specified period of time.

• Auto-rotate screen: Automatically rotate the screen according to the

device’s orientation.

• Screen saver: Display a screen saver when the device is connected to

the holder or charger. Select a screen saver type to display.

• One-handed screen: Make the screen size smaller to conveniently use

the device with one hand. Drag the Home touch button at the bottom

of the screen to the left or right.

Settings

104

Wallpaper & theme

You can select wallpaper, screen theme or icon style for your device.

1 On the settings screen, tap Wallpaper & theme.

2 Tap Wallpaper, Theme or Icon to customize the settings.

Lock screen & security

You can customize lock screen and security settings. On the settings

screen, tap Lock screen & security.

• Google Play Protect: Scan the device periodically for potentially

harmful codes or apps.

• Find My Device: Remotely track the device location. You can also

protect your data securely if you lost your device.

• Security update: Check for software update and configure automatic

installation settings.

a screen lock for details.

• Select screen lock: Select the desired screen lock method. See Setting

• Customize Lock screen: Change the information displayed on the

locked screen. See Customize Lock screen for details.

• Secure lock settings: Change the secure lock settings. See Secure

lock settings for details.

• Fingerprints: Use your fingerprint to unlock the screen or content. See

Fingerprint recognition overview for details.

• Content lock: Allows you to set a lock type (password or pattern) for

your QuickMemo+ and Gallery files.

• Encryption & credentials: Configure the settings for SD card

encryption and credentials.

- Encrypt SD card: Encrypt the memory card to prevent use on

another device. See Memory card encryption for details.

- Credential protection: View the type of the storage where the

security certificate will be saved.

Settings

105

 - Trusted credentials: View your system’s root CA certificates and

user-installed CA certificates.

- User credentials: View and change secure certificate information

stored on your device.

- Install from storage: Install a secure certificate from a storage.

- Clear credentials: Delete user-installed secure certificates and

related credentials.

password (PIN).

• Set up SIM card lock: Lock or unlock the USIM card, or change the

• Phone administrators: Allows privileges to restrict the control or use

of the device to particular apps.

• Trust agents: View and use trust agents installed on the device.

• Screen pin: Fix the app screen so that only the currently active app can

be used.

• Usage access: View details on usage of apps on the device.

Privacy

You can find and adjust all your privacy settings.

1 On the settings screen, tap Privacy.

2 Customize the settings.

• Permission manager: Allows you to check and change the

permissions granted to the apps.

• Lock screen: Allows you to set notifications to show on the lock

screen.

• Make passwords visible: Enable this option to briefly show each

character of the password as you type it so you can see what you’ve

entered.

• Autofill service from Google: Enable this option to enter your

information saved in your account such as password, address, or

credit card number with a single tap. You can also disable this option,

use the Google Autocomplete feature, or add a new service account.

Settings

106

• Google location history: Allows you to enable or disable Location

History. When enabled, Google periodically stores and uses your

phone’s most recent location data in connection with your Google

Account.

From the Location History screen, tap

your location data.

to view and/or manage

• Activity controls: Select activities and information which you want

Google to save.

ads.

• Ads: Allows you to check the advertising ID and set the personalized

• Usage & diagnostics: Enable this option to help improve the

Android experience by automatically sending diagnostic, device, and

app usage data to Google.

Location

You can check how your location information is shared and configure the

permission to access your location information.

On the settings screen, tap Location and set the desired function.

Extensions

Smart cleaning

You can clean up temporary files or apps that are no longer used to free

up storage space.

1 On the settings screen, tap Extensions

2 Select a category, then select an item to delete.

3 Tap Delete

Delete to delete the selected item.

Smart cleaning.

Settings

107

Gaming

You can configure settings for game tools, graphics and battery saving

feature.

On the settings screen, tap Extensions

• Game Launcher: Tap

• Game tools: Tap

to activate this feature. You can launch this

to use the game launcher.

Gaming.

feature by tapping the game tool icon at the bottom of the screen

while playing games.

• Game graphics: Adjust the game graphics.

• When you change the resolutions on some games, the screen display

feature may not work properly.

• Break time: Reduce the screen brightness and performance whenever

you leave the game running for more than 5 minutes.

Dual App

You can use some apps with two accounts.

1 On the settings screen, tap Extensions

2 After reading the disclaimer, tap CONFIRM.

3 In the list of available apps, tap Install to install a copy of a desired app

Dual App.

and follow the on-screen instructions.

Settings

108

Shortcuts

You can use buttons such as the Lock/Power, Volume, and Google

Assistant to run certain apps or functions right away.

1 On the settings screen, tap Extensions

2 Customize the following settings.

Shortcuts.

• View notification panel: Swipe down or up on the fingerprint

sensor to open or close the notification panel.

• Open Camera: Press Power key twice to open Camera.

• Open Screen-off memo: Press Volume Up key twice to open

Screen-off memo when the screen is locked or off.

• Open Camera: Press Volume Down key twice to open Camera

when the screen is locked or off.

• Open Google Assistant: Press the Google Assistant key on the

side of the phone.

• Talk to Google Assistant: Press and hold the Google Assistant key

to quickly talk to your Assistant.

• Google Assistant does not support certain languages.

KnockOn

Double-tap the screen to turn the screen on or off.

On the settings screen, tap Extensions

See KnockON for details.

KnockON.

Settings

109

Apps

You can check a list of installed apps, app permissions, and more.

1 On the settings screen, tap Apps.

2 Customize the settings.

Battery

You can view the current battery information or turn on power-saving mode.

1 On the settings screen, tap Battery.

2 Customize the following settings:

• Battery usage: View the battery usage details.

• Battery percentage on status bar: Displays the remaining battery

level as a percentage on the status bar.

• Adaptive battery: Allows you to save the battery by stopping apps

running in the background.

• Background restrictions: Enable this option to restrict background

apps to save the battery while using the device. Restricted apps

for power saving may not work properly or may not send you

notifications.

• Battery saver: Reduce battery consumption by cutting down some

device settings, such as the display brightness, speed and vibration

intensity.

• Power saving exclusions: Select apps to use without any functional

limitation while in power saving or battery optimization mode.

Settings

110

Storage

You can view and manage internal storage on the device or storage space

of the memory card.

1 On the settings screen, tap Storage.

2 Customize the following settings:

• Internal storage: View the total storage space and free space in the

device’s internal storage. View a list of apps in use and the storage

capacity for each app.

• SD card: View the total storage space and free space in the

memory card. This option appears only when a memory card is

inserted. To unmount the memory card, tap

.

Accounts

You can add users to share your device and register a cloud account.

1 On the settings screen, tap Accounts.

2 Customize the settings.

Digital Wellbeing & parental

controls

You can get an overview of your device usage, set a timer for each app,

and manage the screen time and notifications.

You can also set up parental controls.

On the settings screen, tap Digital Wellbeing & parental controls and

set the desired function.

Settings

111

Google

You can use Google settings to manage your Google apps and account

settings.

On the settings screen, tap Google.

System

Update center

You can check and install the latest version of the app or software

provided by LG.

1 On the settings screen, tap System

2 Customize the following settings:

Update center.

• App Updates: Check if an app update is available. If available, you

can install the update.

you can install the update.

• System update: Check if a software update is available. If available,

Language & keyboard

You can customize language and keyboard settings for your device.

1 On the settings screen, tap System

2 Customize the following settings:

Language & keyboard.

• Language: Select a language to apply for your device.

• Manage keyboards: You can change the device’s basic keyboard

setting, set the use environments for LG Keyboard or other installed

keyboards, and set the speech recognition function for Google Voice

input. Also, you can set whether to display the keyboard button in

the touch button area on the home screen so that you can quickly

switch to another keyboard.

Settings

112

• Physical keyboard: Select to use the physical keyboard, or check

keyboard shortcut keys.

• Spell checker: Allows you to set various options for Google Spell

Checker.

output.

• Autofill service: Enable this option to enter your information saved

in your account such as password, address, or credit card number

with a single tap. You can also disable this option, use Google

Autocomplete, or add a new service account.

• Text-to-speech output: Configure the settings for text-to-speech

• Pointer speed: Adjust the pointer speed of a mouse or trackpad.

• Reverse mouse buttons: Reverse the right mouse button to

perform primary direct-manipulation actions.

Date & time

You can customize date and time settings for your device.

1 On the settings screen, tap System

2 Customize the settings.

Date & time.

Memory

You can view the average amount of memory usage over a certain period

of time and the memory occupied by an app.

1 On the settings screen, tap System

2 Tap

to set a time slot to retrieve data.

Memory.

Settings

113

Backup

You can back up data saved on your device to another device or account.

1 On the settings screen, tap System

2 Customize the following settings:

Backup.

• LG Mobile Switch: Allows you to transfer data from an old LG

device to your new LG device. See LG Mobile Switch for details.

• Backup & restore: Back up your device data or restore data to your

device from a backup.

• Resetting your device may delete backup files saved in storage. Make

sure to copy and store the important backup files to your PC.

• Google backup: Change Google drive backup settings. You can

also check the backup account currently used, or add a new backup

account.

Restart & reset

You can reset the device including network and app settings.

1 On the settings screen, tap System

2 Customize the following settings:

Restart & reset.

• Auto-restart: Automatically restart and optimize the phone at a

to activate this feature. The device automatically

set time. Tap

restarts at a set time and optimize itself. Select a date and time for

restart.

Settings

114

• You can set the device to restart itself once a week. The device

automatically restarts in an hour from the preset time.

• Once the device restarts, notifications and badges are erased. Save

important data before the preset time.

• The Auto-restart feature is not activated in the following situations:

When the screen is turned on, when the device is in use, when the

battery level is 30% or less, when the USIM card is locked, or when the

device lock is activated while turning on the device.

- Depending on the telecommunication provider, the auto-restart

function may or may not be available.

• Network settings reset: Reset Wi-Fi, Bluetooth and other network

settings.

data.

• Reset app preferences: Reset the settings for an app. The data

saved in the app will not be deleted.

• Factory data reset: Reset all settings for the device and delete

• Restarting and resetting your device deletes all data on it. Enter your

device name, Google Account and other initial information again.

• After data initialization, the data cannot be restored.

• Collect diagnostics: Collect diagnostics data for troubleshooting.

About phone

You can view information about your device, such as the name, status,

software details and legal information.

On the settings screen, tap System

About phone and view information.

Regulatory & safety

You can view regulatory marks and related information on your device.

On the settings screen, tap System

Regulatory & safety.

Settings

115

Accessibility

You can manage accessibility plug-ins installed on your device.

1 On the settings screen, tap Accessibility.

2 Customize the following settings:

• Vision

TalkBack: Set the device to notify screen status or actions

via voice.

• Vision

Message/call voice notifications: Set the device to read the

caller information and messages via voice.

• Vision

• Vision

Font: Change the font size, bold text or type.

Display size: Set the items on the screen to a size easy for

you to see. Some items may change position.

Touch zoom: Zoom in or out by tapping the screen three

• Vision

times.

• Vision

the color.

Window zoom: Zoom in or out within a window and invert

• Vision

• Vision

Large mouse pointer: Magnify the mouse pointer.

High contrast screen: Turn the background color into black

for a high contrast screen.

for people with low vision.

• Vision

Screen color inversion: Increase the display color contrast

• Vision

• Vision

• Vision

Screen color adjustment: Adjust the display color.

Monochrome: Switch the screen to monochrome mode.

End call with the Power key: End a call by pressing the

Power/Lock key.

• Hearing

Caption preferences: Turn on the subtitle service when

playing videos for the hearing impaired.

• Hearing

Blink LED: Set to turn on LED light for incoming calls and

notifications.

• Hearing

Flash alerts: Set the device to notify you with a blinking

light for incoming calls, messages and alarms.

Settings

116

• Hearing

receiver.

• Hearing

• Hearing

• Hearing

RTT call: Turn on RTT(Real Time Text) feature and select

the desired option.

Mute all sounds: Mute all sounds and lower volume on the

Audio channel: Select the audio type.

Sound balance: Adjust the audio output balance. Use the

slide bar to change the balance.

• Motor & cognition

Touch assistant: Turn on the touch board to

make buttons and gestures easier to use.

• Motor & cognition

Touch input: Set the desired delay time for

touching and holding, or adjust the touch input to ignore repeated

taps.

• Motor & cognition

Physical keyboard: Customize the keyboard

settings.

• Motor & cognition

Auto mouse click: Automatically click the

mouse pointer in case of no movement.

• Motor & cognition

Touch and hold for calls: Answer or decline

calls by touching and holding the call button instead of dragging it.

• Motor & cognition

Screen timeout: Turn off the screen

automatically when the device is left idle for a specified period of time.

• Motor & cognition

Touch control areas: Limit the touch area so

that only a particular portion of the screen can be controlled by touch

input.

• Accessibility features shortcut: Quickly access selected Accessibility

features by pressing the Power key and the Volume Up key

simultaneously.

• Auto-rotate screen: Automatically change the screen orientation

according to the physical position of the device.

• Select to Speak: Allow you to tap items to hear spoken feedback.

• Switch Access: Create key combinations to control your device.

• McAfee Security: Turn on security features to get the ultimate

protection for your device.

Settings

117

05

Appendix

LG Language Settings

Select a language to use on your device.

• On the home screen, tap Settings

System

Language

Add language, and select a language.

Language & keyboard

- Touch and hold

and drag it to the top of the language list to set it

as a default language.

LG Bridge

LG Bridge overview

LG Bridge is an app that helps you manage the photos, music, videos

and documents saved on your LG smartphone from your computer

conveniently. You can back up contacts, photos and more to the computer

or update the device software.

• The supported features may vary depending on the device.

• LG USB driver is a necessary program to connect your LG smartphone

with the computer and is installed when you install LG Bridge.

LG Bridge functions

• Manage the files on the device from a computer via Wi-Fi connection

or mobile data connection.

• Back up data from the device to a computer or restore data from a

computer to the device via USB cable connection.

• Update the device software from a computer via USB cable connection.

Appendix

119

Installing LG Bridge on a computer

1 Go to www.lg.com/us from your computer.

2 In the search bar, enter the name of your device.

3 Click Support

4 Click the Software & Firmware tab, then click LG BRIDGE - COPY

FILES, AND BACKUP YOUR DEVICE and download the setup file.

Manuals and Downloads.

Phone software update

LG Mobile phone software update from the

Internet

For more information about using this function, please visit

http://www.lg.com/common/index.jsp, select your country and language.

This feature allows you to conveniently update the firmware on your

phone to a newer version from the Internet without needing to contact

the LG Authorized Service Center. This feature will only be available if and

when LG makes a newer firmware version available for your device.

Because the mobile phone firmware update requires the user’s full

attention for the duration of the update process, please make sure

you check all instructions and notes that appear at each step before

proceeding. Please note that removing the USB cable during the upgrade

may seriously damage your mobile phone.

• LG reserves the right to make firmware updates available only for

selected models at its own discretion and does not guarantee the

availability of the newer version of the firmware for all handset models.

Appendix

120

LG Mobile Phone software update via

Over-the-Air (OTA)

This feature allows you to conveniently update your phone’s software to

a newer version via OTA, without connecting a USB cable. This feature will

only be available if and when LG makes a newer firmware version available

for your device.

To perform the phone software update, tap Settings

center

System update.

System

Update

• Your personal data from internal phone storage—including information

about your Google account and any other accounts, your system/

application data and settings, any downloaded applications and your

DRM license—might be lost in the process of updating your phone’s

software. Therefore, LG recommends that you backup your personal

data before updating your phone’s software. LG does not take

responsibility for any loss of personal data.

• This feature depends on the area or service provider.

Appendix

121

Anti-Theft Guide

You can set up your device to prevent other people from using it if it's

been reset to factory settings without your permission. For example,

if your device is lost, stolen, or wiped, only someone with your Google

account or screen lock information can use the device.

All you need to make sure your device is protected is:

• Set a screen lock: If your device is lost or stolen but you have a screen

lock set, the device can't be erased using the Settings menu unless

your screen is unlocked.

• Add your Google account on your device: If your device is wiped but

you have your Google account on it, the device can't finish the setup

process until your Google account information is entered again.

After your device is protected, you'll need to either unlock your screen or

enter your Google account password if you need to do a factory reset.

This ensures that you or someone you trust is doing the reset.

• Do not forget your Google account and password you had added to

your device prior to performing a factory reset. If you can't provide the

account information during the setup process, you won't be able to use

the device at all after performing the factory reset.

Appendix

122

Open Source Software Notice

Information

To obtain the source code under GPL, LGPL, MPL, and other open

source licenses, that is contained in this product, please visit

http://opensource.lge.com.

In addition to the source code, all referred license terms, warranty

disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM

for a charge covering the cost of performing such distribution (such

as the cost of media, shipping, and handling) upon email request to

opensource@lge.com.

This offer is valid for a period of three years after our last shipment of this

product. This offer is valid to anyone in receipt of this information.

Regulatory information

(FCC ID number, etc.)

System

For regulatory details, go to Settings

Regulatory & safety.

Appendix

123

Trademarks

• For DTS patents, see http://patents.dts.com. Manufactured under

license from DTS Licensing Limited. DTS, the Symbol, & DTS and the

Symbol together, DTS:X, and the DTS:X logo are registered trademarks

or trademarks of DTS, Inc. in the United States and/or other countries.

© DTS, Inc. All Rights Reserved.

• Copyright © 2020 LG Electronics Inc. All rights reserved. LG and the

LG logo are registered trademarks of LG Corp.

• XXX is a trademark of LG Electronics Inc.

• Google, Google Maps, Gmail, YouTube, Google Duo, Google Play,

Android, Chrome, Google Photos, Google Calendar, Google Docs,

Google Drive, Google Sheets and other related marks and logos are

trademarks of Google LLC.

• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.

• Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi

• All other trademarks and copyrights are the property of their

Alliance.

respective owners.

Appendix

124

Laser Safety Statement

FDA Notice

Complies with 21 CFR 1040.10 and 1040.11 except for deviations

pursuant to Laser Notice No. 50, dated June 24, 2007

Caution!

This product employs a Laser system. To ensure proper use of this

product, please read this owner’s manual carefully and retain for

future reference. Should the unit require maintenance, contact the LG

Authorized Service Center.

Use of controls, adjustments, or the performance of procedures other

than those specified herein may result in hazardous radiation exposure.

To prevent direct exposure to laser beam, do not try to open the enclosure

or make direct contact with the laser.

Appendix

125

Guide to data transfers

For the data that can be exchange between LG devices or between the LG

device and a third party device, see the following table.

Type

Item details

Contacts, messages,

dial logs, calendar, voice

recordings

Personal

data

Memos

Alarms

Media

data

Photos, videos, songs,

documents

Screen

settings

Home screen settings

(folders and widgets)

Lock screen settings

(screen lock settings

excluded)

LG device

→

LG device

Third party

Android

device

→

LG device

iOS device

→

LG device

Supported

Supported

Supported

Supported

Supported

Not

supported

Not

supported

Supported

Not

supported

Supported

Supported

Supported

Supported

Not

supported

Not

supported

Supported

Not

supported

Not

supported

Downloaded apps

Supported

Supported

Apps

Personal data of the

downloaded app

Supported

Not

supported

Public certificate

Supported

Supported

-

Not

supported

Others

Settings (Wi-Fi, Bluetooth,

Calls, sound & notification,

accessibility, battery)

Supported

Not

supported

Not

supported

• Some data may not be transmitted depending on the software version,

app version, operating system, manufacturer or service provider’s policy.

Appendix

126

FAQ

This chapter lists some problems you might encounter when using your

device. Some problems require you to call your service provider, but most

are easy to fix yourself.

Device overheats

Device overheats while it is in use.

In the following cases, the battery consumption increases and the device

may overheat:

• When you turn on the device for the first time or back up the data

• When running multiple apps simultaneously

- When multiple apps are running in the background

- When downloading large files while making a video call or recording

• When using features that require high power

- When watching video streaming on the internet, or recording a long

- When playing high-end games for long time

- When using the device with maximum screen brightness for a long

a video

video

time

• When using lots of mobile data

- When using Wi-Fi hotspot or tethering

- When synchronizing the data for multiple accounts simultaneously

• Other cases

- When roaming overseas

- When using the device in areas with weak signals or no reception

- When charging the device with the charger/USB cable port that is

damaged or contaminated with foreign substance

• Some of the above cases may not apply depending on the features and

apps.

Appendix

127

Device overheats while charging.

• The device and the charger may become hot while charging. During

wireless charging or fast charging (if supported), the device may

become even hotter. If the battery temperature rises above a certain

level, the device may stop charging.

- Disconnect the charger from the device and close any running apps.

Let the device cool down before charging the device or running an

app again.

- Stop charging if the charger/USB cable port at the lower part of the

device overheats, and contact the LG Authorized Service Center.

How to solve overheating of the device

• Close any running apps or features, and let the device cool down.

• Always update the software to the latest version.

• Turn off Wi-Fi, Bluetooth, or GPS features while not using them.

• Close apps you don’t use.

• If you are using the device with maximum screen brightness, decrease

the brightness.

• If the device overheats for a prolonged period, stop using it for a while.

If the device continues to overheat, contact the LG Authorized Service

Center.

Usage limitations when the device overheats

If the device overheats while using it or charging, some features, apps, or

even the device may be turned off.

This is a normal operation for the devices that support this feature.

• If the device temperature rises above a certain level, a warning

message appears.

- If you play high-end games, record videos, or upload large files, the

device may overheat for a prolonged period. In this case, a warning

message may appear to notify automatic shutdown.

Turn off the device or close any running apps or features, and let the

device cool down.

Appendix

128

• The screen brightness and the operating speed may be limited to cool

down the device. Any running apps or features may slow down or stop.

The device may stop charging.

SIM card error

Make sure the SIM card is correctly inserted.

No network connection or dropped network

Signal is weak. Move to a window or an open area.

You are outside the carrier network area. Move and check the network.

Calls are not available

New network not authorized.

Make sure you have not set call barring for the incoming number.

Make sure you have not set call barring for the number you are dialing.

Device cannot be turned on

When the battery is completely discharged, your device will not turn on.

Fully charge the battery before turning on the device.

Charging error

Make sure the device is charging at a moderate temperature.

Check the charger and its connection to the device.

Use only in-box accessories which are authorized by LG.

The battery depletes faster than when first purchased

When you expose the device or the battery to very cold or hot

temperatures, the battery life may be reduced.

Battery consumption will increase when you use certain features or apps,

such as GPS, games or the Internet.

The battery is consumable and the battery life will get shorter over time.

Appendix

129

Error messages appear when launching the camera

Charge the battery.

Free some memory by transferring files to a computer or deleting files

from your device.

Restart the device.

If you are still having trouble with the camera app after trying these tips,

contact the LG Authorized Service Center.

The photo quality is poor

The quality of your photos may vary, depending on the surroundings and

the photography techniques you use.

When you take photos and videos, keep in mind that the image quality

with standard angle is better than that with wide-angle.

If you take photos in dark areas, at night or indoors, image noise may

occur or images may be out of focus.

If you have any problems, reset the options.

The touch screen responds slowly or incorrectly

If you attach a screen protector or optional accessories to the touch

screen, the touch screen may not function properly.

If you are wearing gloves, if your hands are not clean while touching the

touch screen or if you tap the screen with sharp objects or your fingertips,

the touch screen may malfunction.

The touch screen may malfunction in humid conditions or when exposed

to water.

Restart your device to clear any temporary software bugs.

If the touch screen is scratched or damaged, contact the LG Authorized

Service Center.

Appendix

130

Hangs or freezes

Restart the device

• If your device freezes or hangs, you may need to close apps or turn the

device off and then on again.

Perform a boot-up

• Press and hold the Power/Lock key and the Volume Down key until the

device restarts.

data reset.

Reset the device

• If the methods above do not solve your problem, perform a factory

• On the settings screen, tap System

Restart & reset

Factory data

reset.

- Reset all settings for the device and delete data. Before performing

the factory data reset, remember to make backup copies of all

important data stored in the device.

- If you registered a Google account to the device, you must sign in to

the same Google account after resetting the device.

Bluetooth device is not located

Make sure the Bluetooth wireless feature is activated on your device.

Make sure the Bluetooth wireless feature is activated on the device you

wish to connect to.

Make sure your device and the other Bluetooth device are within the

maximum Bluetooth range (10 m).

If the tips above do not solve your problem, contact the LG Authorized

Service Center.

Appendix

131

A connection is not established when you connect the

device to a computer

Make sure the USB cable you are using is compatible with your device.

Make sure you have the proper driver installed and updated on your

computer.

Downloaded application causes a lot of errors

Application has problems.

Remove and reinstall the application.

Appendix

132

06

For Your Safety

Important Information

This user guide contains important information on the use and operation of this

device. Please read all the information carefully for optimal performance and to

prevent any damage to or misuse of the device. Any changes or modifications not

expressly approved in this user guide could void your warranty for this equipment.

Any changes or modifications not expressly approved by the manufacturer could

void the user’s authority to operate the equipment.

HAC Statement

This device has been tested and rated for use with hearing aids for some of the

wireless technologies that it uses. However, there may be some newer wireless

technologies used in this device that have not been tested yet for use with hearing

aids. It is important to try the different features of this device thoroughly and in

different locations, using your hearing aid or cochlear implant, to determine if you

hear any interfering noise. Consult your service provider or the manufacturer of

this device for information on hearing aid compatibility. If you have questions about

return or exchange policies, consult your service provider or device retailer.

This mobile phone has a Hearing Aid Mode that, when activated, may reduce

interference with some hearing aid models.

FCC RF Exposure Information

WARNING! Read this information before operating the device.

In August 1996, the Federal Communications Commission (FCC) of the United

States, with its action in Report and Order FCC 96-326, adopted an updated

safety standard for human exposure to Radio Frequency (RF) electromagnetic

energy emitted by FCC regulated transmitters. Those guidelines are consistent with

the safety standard previously set by both U.S. and international standards bodies.

The design of this device complies with the FCC guidelines and these international

standards.

For Your Safety

134

Body-worn Operation

This device was tested for typical use with the back of the device kept 0.39 inches

(1.0 cm) from the body. To comply with FCC RF exposure requirements, a minimum

separation distance of 0.39 inches (1.0 cm) must be maintained between

the user’s body and the back of the device. Any belt-clips, holsters, and similar

accessories containing metallic components may not be used. Avoid the use of

accessories that cannot maintain 0.39 inches (1.0 cm) distance between the user’s

body and the back of the device and have not been tested for compliance with FCC

RF exposure limits.

Consumer Information about Radio Frequency

Emissions

Your wireless device, which contains a radio transmitter and receiver, emits radio

frequency energy during use. The following consumer information addresses

commonly asked questions about the health effects of wireless devices.

Are wireless devices safe?

Scientific research on the subject of wireless devices and radio frequency (“RF”)

energy has been conducted worldwide for many years, and continues. In the United

States, the Food and Drug Administration (“FDA”) and the Federal Communications

Commission (“FCC”) set policies and procedures for wireless devices. The FDA

issued a website publication on health issues related to cell phone usage where it

states, “The scientific community at large… believes that the weight of scientific

evidence does not show an association between exposure to radiofrequency (RF)

from cell phones and adverse health outcomes. Still the scientific community

does recommend conducting additional research to address gaps in knowledge.”

That research is being conducted around the world and FDA continues to

monitor developments in this field. You can access the joint FDA/FCC website at

http://www.fda.gov (under “c” in the subject index, select Cell Phones

You can also contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA.

In June 2000, the FDA entered into a cooperative research and development

agreement through which additional scientific research is being conducted. The FCC

issued its own website publication stating that “there is no scientific evidence that

proves that wireless device usage can lead to cancer or a variety of other problems,

including headaches, dizziness or memory loss.” This publication is available at

http://www.fcc.gov/cgb/cellular.html or through the FCC at (888) 225-5322 or

(888) CALL-FCC.

Research).

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What does “SAR” mean?

In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency,

and other agencies, established RF exposure safety guidelines for wireless devices

in the United States. Before a wireless device model is available for sale to the

public, it must be tested by the manufacturer and certified to the FCC that it does

not exceed limits established by the FCC. One of these limits is expressed as a

Specific Absorption Rate, or “SAR.” SAR is a measure of the rate of absorption of RF

energy in the body. Tests for SAR are conducted with the device transmitting at its

highest power level in all tested frequency bands. Since 1996, the FCC has required

that the SAR of handheld wireless devices not exceed 1.6 watts per kilogram,

averaged over one gram of tissue.

Although the SAR is determined at the highest power level, the actual SAR value

of a wireless device while operating can be less than the reported SAR value. This

is because the SAR value may vary from call to call, depending on factors such as

proximity to a cell site, the proximity of the device to the body while in use, and the

use of hands-free devices. For more information about SARs, visit the FCC website

at https://www.fcc.gov/consumers/guides/specific-absorption-rate-sar-

cell-phones-what-it-means-you. You may also wish to contact the manufacturer

of your device.

Can I minimize my RF exposure?

If you are concerned about RF, there are several simple steps you can take to

minimize your RF exposure. You can, of course, reduce your talk time. You can place

more distance between your body and the source of the RF, as the exposure level

drops off dramatically with distance. The FDA/FCC website states that “hands-free

kits can be used with wireless devices for convenience and comfort. These systems

reduce the absorption of RF energy in the head because the device, which is the

source of the RF emissions, will not be placed against the head. On the other hand,

if the device is mounted against the waist or other part of the body during use,

then that part of the body will absorb more RF energy. Wireless devices marketed

in the U.S. are required to meet safety requirements regardless of whether they

are used against the head or against the body. Either configuration should result

in compliance with the safety limit.” Also, if you use your wireless device while in a

car, you can use a device with an antenna on the outside of the vehicle. You should

also read and follow your wireless device manufacturer’s instructions for the safe

operation of your device.

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Do wireless devices pose any special risks to children?

The FDA/FCC website states that “the scientific evidence does not show a

danger to users of wireless communication devices, including children.” The FDA/

FCC website further states that “some groups sponsored by other national

governments have advised that children be discouraged from using wireless devices

at all.” For example, the Stewart Report from the United Kingdom [“UK”] made

such a recommendation in December 2000. In this report a group of independent

experts noted that no evidence exists that using a cell phone causes brain tumors

or other ill effects. [The UK’s] recommendation to limit cell phone use by children

was strictly precautionary; it was not based on scientific evidence that any health

hazard exists. A copy of the UK’s leaflet is available at http://www.dh.gov.uk (search

“mobile”), or you can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United

Kingdom. Copies of the UK’s annual reports on mobile phones and RF are available

online at http://www.hpa.org.uk/radiation/ (search “mobile”). Parents who wish to

reduce their children’s RF exposure may choose to restrict their children’s wireless

device use.

Where can I get further information about RF emissions?

U.S. Food and Drug Administration

http://www.fda.gov

U.S. Federal Communications Commission

http://www.fcc.gov/oet/rfsafety

Royal Society of Canada Expert Panels on Potential Health Risks of Radio

Frequency Fields from Wireless Telecommunication Devices

http://www.rsc.ca/index.php?page=Expert_Panels_RF&Lang_id=120

World Health Organization

http://www.who.int/mediacentre/factsheets/fs193/en/

International Commission on Non-Ionizing Radiation Protection

https://www.icnirp.org

American National Standards Institute

http://www.ansi.org

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National Council on Radiation Protection and Measurements

http://www.ncrponline.org

Engineering in Medicine and Biology Society, Committee on Man

and Radiation (COMAR) of the Institute of Electrical and Electronics

Engineers

http://ewh.ieee.org/soc/embs/comar/

(websites current as of November 2018)

Consumer Information on SAR

(Specific Absorption Rate)

This model device meets the government’s requirements for exposure to radio

waves. Your wireless device is a radio transmitter and receiver. It is designed

and manufactured not to exceed the emission limits for exposure to Radio

Frequency (RF) energy set by the Federal Communications Commission of the

U.S. Government. These limits are part of comprehensive guidelines and establish

permitted levels of RF energy for the general population. The guidelines are based

on standards that were developed by independent scientific organizations through

periodic and thorough evaluation of scientific studies. The standards include a

substantial safety margin designed to assure the safety of all persons, regardless of

age and health.

The exposure standard for wireless mobile phones employs a unit of measurement

known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6

W/kg. Tests for SAR are conducted using standard operating positions specified by

the FCC with the device transmitting at its highest certified power level in all tested

frequency bands. Although SAR is determined at the highest certified power level,

the actual SAR level of the device while operating can be well below the maximum

value. Because the device is designed to operate at multiple power levels to use

only the power required to reach the network, in general, the closer you are to a

wireless base station antenna, the lower the power output. Before a device model

is available for sale to the public, it must be tested and certified to the FCC that it

does not exceed the limit established by the government-adopted requirement for

safe exposure. The tests are performed in positions and locations (e.g., at the ear

and worn on the body) as required by the FCC for each model.

While there may be differences between SAR levels of various devices and at

various positions, they all meet the government requirement for safe exposure.

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The FCC has granted an Equipment Authorization for this model device with

all reported SAR levels evaluated as in compliance with the FCC RF emission

guidelines. SAR information on this model device is on file with the FCC and can

be found under the Display Grant section of http://www.fcc.gov/oet/fccid after

searching on FCC ID ZNFK420TM.

Additionally, the highest SAR values can also be found on the LG website:

https://www.lg.com/global/support/sar/sar.

Additional information on Specific Absorption Rates (SAR) can be found

on the Cellular Telecommunications Industry Association (CTIA) website at

http://www.ctia.org/.

* In the United States and Canada, the SAR limit for mobile phones used by the

public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard

incorporates a substantial margin of safety to give additional protection for the

public and to account for any variations in measurements.

FCC Hearing-Aid Compatibility (HAC)

Regulations for Wireless Devices

On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report and

Order in WT Docket 01-309 modified the exception of wireless devices under the

Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless devices

be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable

access to telecommunications services for persons with hearing disabilities.

While some wireless devices are used near some hearing devices (hearing aids

and cochlear implants), users may detect a buzzing, humming, or whining noise.

Some hearing devices are more immune than others to this interference noise, and

devices also vary in the amount of interference they generate.

The wireless telephone industry has developed a rating system for wireless devices,

to assist hearing device users to find devices that may be compatible with their

hearing devices. Not all devices have been rated. Devices that are rated have the

rating on their box or a label located on the box.

The ratings are not guaranteed. Results will vary depending on the user’s hearing

device and hearing loss. If your hearing device happens to be vulnerable to

interference, you may not be able to use a rated device successfully. Trying out the

device with your hearing device is the best way to evaluate it for your personal

needs.

M-Ratings: Devices rated M3 or M4 meet FCC requirements and are likely to

generate less interference to hearing devices than devices that are not labeled. M4

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is the better/higher of the two ratings.

T-Ratings: Devices rated T3 or T4 meet FCC requirements and are likely to generate

less interference to hearing devices than devices that are not labeled. T4 is the

better/ higher of the two ratings.

Hearing devices may also be rated. Your hearing device manufacturer or hearing

health professional may help you find this rating. Higher ratings mean that the

hearing device is relatively immune to interference noise. The hearing aid and

wireless device rating values are then added together. A sum of 5 is considered

acceptable for normal use. A sum of 6 is considered for best use.

In the above example, if a hearing aid meets the M2 level rating and the wireless

device meets the M3 level rating, the sum of the two values equal M5. This should

provide the hearing aid user with “normal usage” while using their hearing aid with

the particular wireless device. “Normal usage” in this context is defined as a signal

quality that’s acceptable for normal operation.

The M mark is intended to be synonymous with the U mark. The T mark is intended

to be synonymous with the UT mark. The M and T marks are recommended by

the Alliance for Telecommunications Industries Solutions (ATIS). The U and UT

marks are referenced in Section 20.19 of the FCC Rules. The HAC rating and

measurement procedure are described in the American National Standards

Institute (ANSI) C63.19 standard.

To ensure that the Hearing Aid Compatibility rating for your device is maintained,

secondary transmitters such as Bluetooth® and WLAN components must be

disabled during a call.

For information about hearing aids and digital wireless devices:

Wireless Devices and Hearing Aid Accessibility

http://www.accesswireless.org/

Gallaudet University, RERC

http://tap.gallaudet.edu/Voice/

FCC Hearing Aid Compatibility and Volume Control

https://www.fcc.gov/general/hearing-aid-compatibility-and-volume-control

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The Hearing Aid Compatibility FCC Order

http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf

Hearing Loss Association of America [HLAA]

http://hearingloss.org/content/telephones-and-mobile-devices

Caution! Avoid Potential Hearing Loss

Prolonged exposure to loud sounds (including music) is the most common

cause of preventable hearing loss. Some scientific research suggests that using

portable audio devices, such as portable music players and cellular telephones, at

high volume settings for long durations may lead to permanent noise-induced

hearing loss. This includes the use of headphones (including headsets, earbuds and

Bluetooth or other wireless devices). Exposure to very loud sound has also been

associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to

sound and distorted hearing. Individual susceptibility to noise-induced hearing loss

and other potential hearing problems varies.

The amount of sound produced by a portable audio device varies depending on

the nature of the sound, the device, the device settings and the headphones. You

should follow some common sense recommendations when using any portable

audio device:

• Set the volume in a quiet environment and select the lowest volume at which

you can hear adequately.

• When using headphones, turn the volume down if you cannot hear the people

speaking near you or if the person sitting next to you can hear what you are

listening to.

• Do not turn the volume up to block out noisy surroundings. If you choose to

listen to your portable device in a noisy environment, use noise-cancelling

headphones to block out background environmental noise.

• Limit the amount of time you listen. As the volume increases, less time is

required before your hearing could be affected.

• Avoid using headphones after exposure to extremely loud noises, such as rock

concerts, that might cause temporary hearing loss. Temporary hearing loss

might cause unsafe volumes to sound normal.

• Do not listen at any volume that causes you discomfort. If you experience

ringing in your ears, hear muffled speech or experience any temporary hearing

difficulty after listening to your portable audio device, discontinue use and

consult your doctor.

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TIA Safety Information

The following is the complete TIA Safety Information for wireless handheld devices.

Exposure to Radio Frequency Signal

Your wireless handheld portable device is a low power radio transmitter and

receiver. When ON, it receives and sends out Radio Frequency (RF) signals.

In August, 1996, the Federal Communications Commissions (FCC) adopted

RF exposure guidelines with safety levels for handheld wireless devices. Those

guidelines are consistent with the safety standards previously set by both U.S. and

international standards bodies:

ANSI C95.1 (1992) *

NCRP Report 86 (1986)

ICNIRP (1996)

* American National Standards Institute; National Council on Radiation Protection

and Measurements; International Commission on Non-Ionizing Radiation

Protection

Those standards were based on comprehensive and periodic evaluations of the

relevant scientific literature. For example, over 120 scientists, engineers, and

physicians from universities, government health agencies, and industry reviewed

the available body of research to develop the ANSI Standard (C95.1).

The design of your device complies with the FCC guidelines (and those standards).

Electronic Devices

Most modern electronic equipment is shielded from RF signals. However, certain

electronic equipment may not be shielded against the RF signals from your wireless

device.

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum

separation of six (6) inches be maintained between a handheld wireless

device and a pacemaker to avoid potential interference with the pacemaker.

These recommendations are consistent with the independent research by and

recommendations of Wireless Technology Research.

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Persons with pacemakers:

• Should ALWAYS keep the device more than six (6) inches from their pacemaker

when the device is turned ON;

• Should not carry the device in a breast pocket;

• Should use the ear opposite the pacemaker to minimize the potential for

interference;

interference is taking place.

• Should turn the device OFF immediately if there is any reason to suspect that

Hearing Aids

Some digital wireless devices may interfere with some hearing aids. In the event

of such interference, you may want to consult your service provider (or call the

customer service line to discuss alternatives).

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your

device to determine if it is adequately shielded from external RF energy. Your

physician may be able to assist you in obtaining this information.

Health Care Facilities

Turn your device OFF in health care facilities when any regulations posted in these

areas instruct you to do so. Hospitals or health care facilities may use equipment

that could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed or inadequately shielded electronic

systems in motor vehicles. Check with the manufacturer or its representative

regarding your vehicle. You should also consult the manufacturer of any equipment

that has been added to your vehicle.

Posted Facilities

Turn your device OFF in any facility where posted notices so require.

Aircraft

FCC regulations prohibit using your device while in the air. Switch OFF your device

before boarding an aircraft.

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Blasting Areas

To avoid interfering with blasting operations, turn your device OFF when in a

“blasting area” or in areas posted: “Turn off two-way radio.” Obey all signs and

instructions.

Potentially Explosive Atmosphere

Turn your device OFF when in any area with a potentially explosive atmosphere and

obey all signs and instructions. Sparks in such areas could cause an explosion or fire

resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always marked

clearly. Potential areas may include: fueling areas (such as gasoline stations); below

deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied

petroleum gas (such as propane or butane); areas where the air contains chemicals

or particles (such as grain, dust, or metal powders); and any other area where you

would normally be advised to turn off your vehicle engine.

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. DO NOT place objects, including either installed

or portable wireless equipment, in the area over the air bag or in the air bag

deployment area. If in-vehicle wireless equipment is improperly installed and the air

bag inflates, serious injury could result.

Part 15.19 Statement

This device complies with part 15 of the FCC rules. Operation is subject to the

following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that

may cause undesired operation.

Part 15.21 Statement

Changes or modifications that are not expressly approved by the manufacturer for

compliance could void the user’s authority to operate the equipment.

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Part 15.105 Statement

This equipment has been tested and found to comply with the limits for a class

B digital device, pursuant to Part 15 of the FCC rules. These limits are designed

to provide reasonable protection against harmful interference in a residential

installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Safety Information

Please read and observe the following information for safe and proper use of your

device and to prevent damage.

Caution: Violation of the instructions may cause minor or serious damage

to the product.

• Do not disassemble, open, crush, bend or deform, puncture or shred the device.

• Do not modify or re-manufacture the device. Do not insert foreign objects into

the device or battery, or expose to fire, explosion or other hazard.

• Only use the device with an LG charging system that has been qualified with the

device, per CTIA Certification Requirements for Battery System Compliance to

IEEE1725. Use of an unqualified charger may present a risk of fire, explosion,

leakage, or other hazard.

• Avoid dropping the device. If the device is dropped, especially on a hard surface,

and you suspect damage, contact the LG Authorized Service Center for

inspection.

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• The entire device should be recycled in compliance with Lithium-Ion battery

recycling standards because of the internal battery. To dispose of properly, call

(800) 822-8837 or visit www.call2recycle.org.

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption.

• Use and store your device in temperatures between 0 °C/32 °F and

35 °C/95 °F, if possible. Exposing your device to extremely low or high

temperatures may result in damage, malfunction, or even explosion.

• A mobile device requires proper air circulation in order to dissipate heat. Direct

skin contact and inadequate circulation of air flow to the device may cause the

device to overheat. The device must be at least 1.0 cm from between the user’s

body.

• Prevent dust of any other foreign substances from getting into the Charger/

USB cable port. It may cause heat or fire.

• Avoid exposing the device to low air pressure at high altitude.

• Do not expose the device to extremely low air pressure. Otherwise, it can cause

explosion of the battery or leakage of flammable liquid or gas.

Charger and Adapter Safety

• The charger and adapter are intended for indoor use only.

•

Insert the battery charger vertically into the wall power socket.

• Only use the LG-approved battery charger. Otherwise, you may cause serious

damage to your device.

• Use the correct adapter for your device when using the battery charger abroad.

Battery Information and Care

• Always unplug the charger from the wall socket after the device is fully charged

to save unnecessary power consumption of the charger.

• Do not damage the power cord by bending, twisting, or heating. Do not use the

plug if it is loose as it may cause electric shock or fire.

• Do not place any heavy items on the power cord. Do not allow the power cord

to be crimped as it may cause electric shock or fire.

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• Unplug the power cord prior to cleaning your device, and wipe the power plug

pin with a clean dry cloth when it’s dirty. When using the power plug, ensure

that it’s firmly connected. If not, it may cause excessive heat or fire. If you put

your device in a pocket or bag without covering the receptacle of the device

(power plug pin), metallic articles (such as a coin, paperclip or pen) may short-

circuit the device. Always cover the receptacle when not in use.

• Recharge the device after long periods of non-use to maximize battery life.

Battery life will vary due to usage pattern and environmental conditions.

•

Improper handling of the charging port, as well as the use of an incompatible

charger, may cause damage or defect to your device.

• Do not use or leave the device in direct sunlight or in a car heated by sunshine.

The device may generate excessive heat, smoke, or flame. It also might cause

deterioration of device’s characteristics or cycle life.

•

If the skin or clothes are smeared with liquid from the battery, wash with fresh

water. It may cause skin inflammation.

• Please contact the LG Authorized Service Center immediately if this occurs.

• Do not handle the device with wet hands while it is being charged. It may cause

an electric shock or seriously damage your device.

• Do not charge while the device or charging cable is wet or contains moisture.

This can cause fire, electric shock, injury or damage to the device.

• Do not place or answer calls while charging the device as it may short-circuit the

device and/or cause electric shock or fire.

WARNING! Notice for Battery Replacement

• Do not remove the back cover.

• Your device has an internal battery. For your safety, do not remove the battery

incorporated in the product. If you need to replace the battery, contact the LG

Authorized Service Center or dealer for assistance.

• The Li-Ion Battery is a hazardous component which can cause injury.

• Battery replacement by a non-qualified professional can cause damage to your

device.

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Explosion, Shock, and Fire Hazards

• Do not put your device in a place subject to excessive dust and keep the

minimum required distance between the power cord and heat sources.

• Unplug the power cord prior to cleaning your device, and clean the power plug

pin when it’s dirty.

cause excessive heat or fire.

• When using the power plug, ensure that it’s firmly connected. If not, it may

•

If you put your device in a pocket or bag without covering the receptacle of

the device (power plug pin), metallic articles (such as a coin, paperclip or pen)

may short-circuit the device and may cause an explosion. Always cover the

receptacle when not in use.

• Do not charge while the device or charging cable is wet or contains moisture.

This can cause fire, electric shock, injury or damage to the device.

General Notice

• Do not place items containing magnetic components such as a credit card,

phone card, bank book, or subway ticket near your device. The magnetism of the

device may damage the data stored in the magnetic strip.

• Talking on your device for a long period of time may reduce call quality due to

heat generated during use.

the power cord unplugged.

interference to the device.

• When the device is not used for a long period time, store it in a safe place with

• Using the device in proximity to receiving equipment (i.e., TV or radio) may cause

• Do not immerse your device in water, liquid chemicals, or expose to high

humidity. Immediately, contact the LG Authorized Service Center.

• Do not paint your device.

• The data saved in your device might be deleted due to careless use, repair of

the device, or upgrade of the software. Please backup your important phone

numbers. (Ringtones, text messages, voice messages, pictures, and videos could

also be deleted.) The manufacturer is not liable for damage due to the loss of

data.

• When you use the device in public places, set the ringtone to vibration so you

don’t disturb others.

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• Do not turn your device on or off when putting it to your ear.

• Use accessories, such as earphones and headsets, with caution. Ensure that

cables are tucked away safely.

• Please ensure that the product does not get in contact with liquid. Do not use

or recharge the product if it is wet. Once the product becomes wet, the liquid

damage indicator changes color. Please note that this may render your product

ineligible for repair services provided under the product’s limited warranty.

FDA Consumer Update

The U.S. Food and Drug Administration’s Center for Devices and Radiological Health

Consumer Update on Mobile Phones:

1. Do wireless devices pose a health hazard?

The available scientific evidence does not show that any health problems are

associated with using wireless devices. There is no proof, however, that wireless

devices are absolutely safe. Wireless devices emit low levels of Radio Frequency

(RF) energy in the microwave range while being used. They also emit very low

levels of RF when in standby mode. Whereas high levels of RF can produce health

effects (by heating tissue), exposure to low level RF that does not produce heating

effects causes no known adverse health effects. Many studies of low level RF

exposures have not found any biological effects. Some studies have suggested

that some biological effects may occur, but such findings have not been confirmed

by additional research. In some cases, other researchers have had difficulty in

reproducing those studies, or in determining the reasons for inconsistent results.

2. What is the FDA’s role concerning the safety of wireless

devices?

Under the law, the FDA does not review the safety of radiation-emitting consumer

products such as wireless devices before they can be sold, as it does with new

drugs or medical devices. However, the agency has authority to take action if

wireless devices are shown to emit Radio Frequency (RF) energy at a level that is

hazardous to the user. In such a case, the FDA could require the manufacturers of

wireless devices to notify users of the health hazard and to repair, replace, or recall

the devices so that the hazard no longer exists.

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Although the existing scientific data do not justify FDA regulatory actions, the FDA

has urged the wireless device industry to take a number of steps, including the

following:

• Support needed research into possible biological effects of RF of the type

emitted by wireless devices;

• Design wireless devices in a way that minimizes any RF exposure to the user

that is not necessary for device function; and

• Cooperate in providing users of wireless devices with the best possible

information on possible effects of wireless device use on human health.

The FDA belongs to an interagency working group of the federal agencies that

have responsibility for different aspects of RF safety to ensure coordinated efforts

at the federal level. The following agencies belong to this working group:

• National Institute for Occupational Safety and Health

• Environmental Protection Agency

• Occupational Safety and Health Administration

• National Telecommunications and Information Administration

The National Institutes of Health participates in some interagency working group

activities, as well.

The FDA shares regulatory responsibilities for wireless devices with the Federal

Communications Commission (FCC). All devices that are sold in the United States

must comply with FCC safety guidelines that limit RF exposure. The FCC relies on

the FDA and other health agencies for safety questions about wireless devices.

The FCC also regulates the base stations that the wireless device networks rely

upon. While these base stations operate at higher power than do the wireless

devices themselves, the RF exposures that people get from these base stations are

typically thousands of times lower than those they can get from wireless devices.

Base stations are thus not the subject of the safety questions discussed in this

document.

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3. What kinds of devices are the subject of this update?

The term “wireless device” refers here to handheld wireless devices with built-in

antennas, often called “cell,” “mobile,” or “PCS” devices. These types of wireless

devices can expose the user to measurable Radio Frequency (RF) energy because

of the short distance between the device and the user’s head.

These RF exposures are limited by FCC safety guidelines that were developed with

the advice of the FDA and other federal health and safety agencies. When the

device is located at greater distances from the user, the exposure to RF is drastically

lower because a person’s RF exposure decreases rapidly with increasing distance

from the source. The so-called “cordless devices,” which have a base unit connected

to the telephone wiring in a house, typically operate at far lower power levels, and

thus produce RF exposures far below the FCC safety limits.

4. What are the results of the research done already?

The research done thus far has produced conflicting results, and many studies have

suffered from flaws in their research methods. Animal experiments investigating

the effects of Radio Frequency (RF) energy exposures characteristic of wireless

devices have yielded conflicting results that often cannot be repeated in other

laboratories. A few animal studies, however, have suggested that low levels of RF

could accelerate the development of cancer in laboratory animals. However, many

of the studies that showed increased tumor development used animals that had

been genetically engineered or treated with cancer-causing chemicals so as to

be pre-disposed to develop cancer in the absence of RF exposure. Other studies

exposed the animals to RF for up to 22 hours per day. These conditions are not

similar to the conditions under which people use wireless devices, so we do not

know with certainty what the results of such studies mean for human health. Three

large epidemiology studies have been published since December 2000. Between

them, the studies investigated any possible association between the use of wireless

devices and primary brain cancer, glioma, meningioma, or acoustic neuroma, tumors

of the brain or salivary gland, leukemia, or other cancers. None of the studies

demonstrated the existence of any harmful health effects from wireless device RF

exposures. However, none of the studies can answer questions about long-term

exposures, since the average period of device use in these studies was around three

years.

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5. What research is needed to decide whether RF exposure

from wireless devices poses a health risk?

A combination of laboratory studies and epidemiological studies of people

actually using wireless devices would provide some of the data that are needed.

Lifetime animal exposure studies could be completed in a few years. However,

very large numbers of animals would be needed to provide reliable proof of a

cancer promoting effect if one exists. Epidemiological studies can provide data

that is directly applicable to human populations, but ten or more years follow-up

may be needed to provide answers about some health effects, such as cancer.

This is because the interval between the time of exposure to a cancer-causing

agent and the time tumors develop — if they do — may be many, many years. The

interpretation of epidemiological studies is hampered by difficulties in measuring

actual RF exposure during day-to-day use of wireless devices. Many factors affect

this measurement, such as the angle at which the device is held, or which model of

device is used.

6. What is the FDA doing to find out more about the possible

health effects of wireless device RF?

The FDA is working with the U.S. National Toxicology Program and with groups

of investigators around the world to ensure that high priority animal studies are

conducted to address important questions about the effects of exposure to Radio

Frequency (RF) energy.

The FDA has been a leading participant in the World Health Organization

International Electro Magnetic Fields (EMF) Project since its inception in 1996.

An influential result of this work has been the development of a detailed agenda

of research needs that has driven the establishment of new research programs

around the world. The project has also helped develop a series of public information

documents on EMF issues.

The FDA and the Cellular Telecommunications & Internet Association (CTIA)

have a formal Cooperative Research And Development Agreement (CRADA) to

do research on wireless device safety. The FDA provides the scientific oversight,

obtaining input from experts in government, industry, and academic organizations.

CTIA-funded research is conducted through contracts with independent

investigators. The initial research will include both laboratory studies and studies of

wireless device users. The CRADA will also include a broad assessment of additional

research needs in the context of the latest research developments around the

world.

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7. How can I find out how much Radio Frequency energy

exposure I can get by using my wireless device?

All devices sold in the United States must comply with Federal Communications

Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures.

The FCC established these guidelines in consultation with the FDA and the other

federal health and safety agencies. The FCC limit for RF exposure from wireless

devices is set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram

(1.6 W/kg). The FCC limit is consistent with the safety standards developed by the

Institute of Electrical and Electronic Engineering (IEEE) and the National Council on

Radiation Protection and Measurement. The exposure limit takes into consideration

the body’s ability to remove heat from the tissues that absorb energy from the

wireless device and is set well below levels known to have effects. Manufacturers

of wireless devices must report the RF exposure level for each model of device to

the FCC. The FCC website (http://www.fcc.gov/oet/rfsafety) gives directions for

locating the number on your device so you can find your device’s RF exposure level

in the online listing.

8. What has the FDA done to measure the Radio Frequency

energy coming from wireless devices?

The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical

standard for measuring the Radio Frequency (RF) energy exposure from wireless

devices and other wireless handsets with the participation and leadership of FDA

scientists and engineers. The standard, “Recommended Practice for Determining

the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to

Wireless Communications Devices: Experimental Techniques,” sets forth the first

consistent test methodology for measuring the rate at which RF is deposited in

the heads of wireless device users. The test method uses a tissue-simulating model

of the human head. Standardized SAR test methodology is expected to greatly

improve the consistency of measurements made at different laboratories on the

same device.

SAR is the measurement of the amount of energy absorbed in tissue, either by the

whole body or a small part of the body. It is measured in watts/kg (or milliwatts/g)

of matter. This measurement is used to determine whether a wireless device

complies with safety guidelines.

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9. What steps can I take to reduce my exposure to Radio

Frequency energy from my wireless device?

If there is a risk from these products — and at this point we do not know that

there is — it is probably very small. But if you are concerned about avoiding even

potential risks, you can take a few simple steps to minimize your exposure to Radio

Frequency (RF) energy. Since time is a key factor in how much exposure a person

receives, reducing the amount of time spent using a wireless device will reduce RF

exposure. If you must conduct extended conversations by wireless device every

day, you could place more distance between your body and the source of the RF,

since the exposure level drops off dramatically with distance. For example, you

could use a headset and carry the wireless device away from your body or use a

wireless device connected to a remote antenna. Again, the scientific data does not

demonstrate that wireless devices are harmful. But if you are concerned about the

RF exposure from these products, you can use measures like those described above

to reduce your RF exposure from wireless device use.

10. What about children using wireless devices?

The scientific evidence does not show a danger to users of wireless devices,

including children and teenagers. If you want to take steps to lower exposure

to Radio Frequency (RF) energy, the measures described above would apply to

children and teenagers using wireless devices. Reducing the time of wireless

device use and increasing the distance between the user and the RF source will

reduce RF exposure. Some groups sponsored by other national governments have

advised that children be discouraged from using wireless devices at all. For example,

the government in the United Kingdom distributed leaflets containing such a

recommendation in December 2000.

They noted that no evidence exists that using a wireless device causes brain tumors

or other ill effects. Their recommendation to limit wireless device use by children

was strictly precautionary; it was not based on scientific evidence that any health

hazard exists.

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11. What about wireless device interference with medical

equipment?

Radio Frequency (RF) energy from wireless devices can interact with some

electronic devices. For this reason, the FDA helped develop a detailed test

method to measure Electro Magnetic Interference (EMI) of implanted cardiac

pacemakers and defibrillators from wireless telephones. This test method is now

part of a standard sponsored by the Association for the Advancement of Medical

Instrumentation (AAMI). The final draft, a joint effort by the FDA, medical device

manufacturers, and many other groups, was completed in late 2000. This standard

will allow manufacturers to ensure that cardiac pacemakers and defibrillators are

safe from wireless device EMI.

The FDA has tested hearing aids for interference from handheld wireless

devices and helped develop a voluntary standard sponsored by the Institute of

Electrical and Electronic Engineers (IEEE). This standard specifies test methods

and performance requirements for hearing aids and wireless devices so that no

interference occurs when a person uses a “compatible” device and a “compatible”

hearing aid at the same time. This standard was approved by the IEEE in 2000.

The FDA continues to monitor the use of wireless devices for possible interactions

with other medical devices. Should harmful interference be found to occur, the FDA

will conduct testing to assess the interference and work to resolve the problem.

12. Where can I find additional information?

For additional information, please refer to the following resources:

FDA web page on wireless devices

http://www.fda.gov/Radiation-EmittingProducts/

RadiationEmittingProductsandProcedures/HomeBusinessandEntertainment/

CellPhones/default.htm

Federal Communications Commission (FCC) RF Safety Program

http://www.fcc.gov/oet/rfsafety

International Commission on Non-lonizing Radiation Protection

https://www.icnirp.org

World Health Organization (WHO) International EMF Project

http://www.who.int/emf

National Radiological Protection Board (UK)

http://www.hpa.org.uk/radiation/

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Driving

Check the laws and regulations on the use of wireless devices in the areas where

you drive and always obey them. Also, if using your device while driving, please

observe the following:

• Give full attention to driving -- driving safely is your first responsibility;

• Use hands-free operation, if available;

• Pull off the road and park before making or answering a call if driving conditions

or the law require it.

10 Driver Safety Tips

Your wireless device gives you the powerful ability to communicate by voice almost

anywhere, anytime. An important responsibility accompanies the benefits of

wireless devices, one that every user must uphold. When operating a car, driving is

your first responsibility. When using your wireless device behind the wheel of a car,

practice good common sense and remember the following tips:

1. Get to know your wireless device and its features, such as speed dial and redial.

Carefully read your instruction manual and learn to take advantage of valuable

features most devices offer, including automatic redial and memory. Also, work

to memorize the device keypad so you can use the speed dial function without

taking your attention off the road.

2. When available, use a hands-free device. A number of hands-free wireless device

accessories are readily available today. Whether you choose an installed mounted

device for your wireless device or a speaker phone accessory, take advantage of

these devices if available to you.

3. Make sure you place your wireless device within easy reach and where you can

reach it without removing your eyes from the road. If you get an incoming call at

an inconvenient time, if possible, let your voicemail answer it for you.

4. Suspend conversations during hazardous driving conditions or situations. Let the

person you are speaking with know you are driving; if necessary, suspend the call

in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can

be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay

attention to the road.

5. Don’t take notes or look up phone numbers while driving. If you are reading an

address book or business card, or writing a “to-do” list while driving a car, you are

not watching where you are going. It is common sense. Do not get caught in a

dangerous situation because you are reading or writing and not paying attention

to the road or nearby vehicles.

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6. Dial sensibly and assess the traffic; if possible, place calls when you are not

moving or before pulling into traffic. Try to plan your calls before you begin your

trip or attempt to coincide your calls with times you may be stopped at a stop

sign, red light, or otherwise stationary. But if you need to dial while driving, follow

this simple tip -- dial only a few numbers, check the road and your mirrors, then

continue.

7. Do not engage in stressful or emotional conversations that may be distracting.

Stressful or emotional conversations and driving do not mix; they are distracting

and even dangerous when you are behind the wheel of a car. Make people you

are talking with aware you are driving and if necessary, suspend conversations

which have the potential to divert your attention from the road.

8. Use your wireless device to call for help. Your wireless device is one of the

greatest tools you can own to protect yourself and your family in dangerous

situations -- with your device at your side, help is only three numbers away. Dial

911 or another local emergency number in the case of fire, traffic accident, road

hazard, or medical emergency. Remember, it’s a free call on your wireless device!

9. Use your wireless device to help others in emergencies. Your wireless device

provides you a perfect opportunity to be a “Good Samaritan” in your community.

If you see an auto accident, crime in progress or other serious emergency where

lives are in danger, call 911 or another local emergency number, as you would

want others to do for you.

10. Call roadside assistance or a special wireless non-emergency assistance

number when necessary. Certain situations you encounter while driving may

require attention, but are not urgent enough to merit a call for emergency

services. But you can still use your wireless device to lend a hand. If you see

a broken-down vehicle posing no serious hazard, a broken traffic signal, a

minor traffic accident where no one appears injured or a vehicle you know to

be stolen, call roadside assistance or other special non-emergency wireless

number.

The above tips are meant as general guidelines. Before deciding to use your mobile

device while operating a vehicle, it is recommended that you consult your applicable

jurisdiction’s local laws or other regulations regarding such use. Such laws or other

regulations may prohibit or otherwise restrict the manner in which a driver may use

his or her device while operating a vehicle.

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07

LIMITED

WARRANTY USA

Limited Warranty – USA

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION

PROVISION THAT REQUIRES YOU AND LG (as defined hereinafter in the

Definitions) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN

COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS

AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED

“PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Should your LG Mobile Phone (“Product”) fail due to a defect in materials or

workmanship under normal and proper use, during the warranty period set forth

below, LG will, at its option, repair or replace the Product. This limited warranty

is valid only to the original retail purchaser of the Product and applies only when

purchased and used within the United States including U.S. Territories.

Warranty Period

Scope of Warranty

Twelve (12) months from date of

original retail purchase

(or absent valid proof of purchase,

fifteen (15) months from manufacture

date)

Parts and Labor

(internal/ functional parts only)

• Replacement products and parts are warranted for the remaining portion of the

original warranty period or ninety (90) days, whichever is greater.

• Replacement products and parts may be new, reconditioned, refurbished, or

otherwise factory remanufactured.

• Replaced Products and parts will become the property of LG.

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EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED

WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR

PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION

OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL

LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT,

INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES,

INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR

PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF

REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY

OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.

LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE

PAID BY YOU FOR THE PRODUCT. Some states do not allow the exclusion

or limitation of incidental or consequential damages or limitations on how

long an implied warranty lasts, so the above exclusions or limitations may not

apply to you. This limited warranty gives you specific legal rights and you may

also have other rights that vary from state to state.

HOW SERVICE IS HANDLED:

The original sales receipt specifying the Product and date of purchase is required to

obtain warranty service.

LG will not re-install or back-up any data, applications, or software that you have

added to your Product. It is therefore recommended that you back-up any such

data or information prior to sending the Product to LG to avoid permanent loss of

such information

You shall bear the cost of shipping the Product to LG Customer Service. LG shall

bear the cost of shipping the Product back to you after completion of service under

this limited warranty.

THIS LIMITED WARRANTY DOES NOT COVER:

(1) Damage or defects of the Product resulting from use of the Product in other

than its normal and customary manner.

(2) Damage or defects of the Product resulting from abnormal use, abnormal

conditions, improper storage, exposure to moisture or dampness, unauthorized

modifications/connection/repair, misuse, neglect, abuse, accident, alteration,

improper installation, or other acts which are not the fault of LG, including

damage or defects of the Product caused by shipping, blown fuses, spills of

food or liquid.

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160

(3) Damage or defects of the Product caused by transportation and/or handling,

including scratches, dents, chips, and/or other damage to the finish of your

Product including the external housing and cosmetic parts, unless such damage

results from defects in materials or workmanship and is reported within one (1)

week of delivery (Call: 1-800-793-8896).

(4) Damage or defects to antennas unless caused directly by defects in material or

workmanship.

(5) Damage or defects of the Product resulting from operating the Product

contrary to the instructions outlined in the Product owner’s manual.

(6) That LG Customer Service was not notified by you of the alleged defect or

malfunction of the Product during the applicable limited warranty period.

(7) Products with original serial numbers that have been removed, altered, or

cannot be readily determined.

(8) Damage or defects of the Product or missing items to any Product sold “As Is”,

“With all Faults” or similar disclaimer.

(9) Damage or defect of the Product caused by the use of accessories, parts,

consumable cleaning products, or service not provided or approved by LG.

(10) All plastic surfaces and all other externally exposed parts that are scratched

or damaged.

(11) Products operated outside published maximum ratings.

(12) Replacement of any consumable parts (such as fuses).

The cost of repair or replacement under the above excluded circumstances

shall be borne by you.

TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION:

Call 1-800-793-8896 and select the appropriate option from the menu.

Or visit our website at http://www.lg.com.

Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813

ATTN: CIC – Mobile Handsets

DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or

write for procedures for obtaining warranty service.

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161

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY

WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED

EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF

GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE

EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN

A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics

U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors,

employees, agents, beneficiaries, predecessors in interest, successors, assigns

and suppliers; references to “dispute” or “claim” shall include any dispute, claim

or controversy of any kind whatsoever (whether based in contract, tort, statute,

regulation, ordinance, fraud, misrepresentation or any other legal or equitable

theory) arising out of or relating in any way to the sale, condition or performance of

the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commence an arbitration proceeding,

you must first notify LG in writing at least 30 days in advance of initiating the

arbitration by sending a letter to LG at LG Electronics U.S.A., Inc. Attn: Legal

Department- Arbitration 111 Sylvan Avenue, North Building, Englewood Cliffs,

NJ 07632. You and LG agree to engage in good faith discussions in an attempt

to amicably resolve your claim. The notice must provide your name, address,

and telephone number; identify the product that is the subject of the claim; and

describe the nature of the claim and the relief being sought. If you and LG are

unable to resolve the dispute within 30 days, either party may proceed to file a

claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve

the dispute during the 30 day period after sending written notice to LG, you and LG

agree to resolve any claims between us only by binding arbitration on an individual

basis, unless you opt out as provided below. Any dispute between you and LG shall

not be combined or consolidated with a dispute involving any other person’s or

entity’s product or claim. More specifically, without limitation of the foregoing, any

dispute between you and LG shall not under any circumstances proceed as part

of a class or representative action. Instead of arbitration, either party may bring an

individual action in small claims court, but that small claims court action may not be

brought on a class or representative basis.

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162

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG

must make a written demand for arbitration. The arbitration will be administered

by the American Arbitration Association (“AAA”) and will be conducted before a

single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect

at the time the arbitration is initiated (referred to as the “AAA Rules”) and under

the procedures set forth in this section. The AAA Rules are available online at

www.adr.org/consumer. Send a copy of your written demand for arbitration, as

well as a copy of this provision, to the AAA in the manner described in the AAA

Rules. You must also send a copy of your written demand to LG at LG Electronics,

U.S.A., Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, North Building,

Englewood Cliffs, NJ 07632. If there is a conflict between the AAA Rules and the

rules set forth in this section, the rules set forth in this section will govern. This

arbitration provision is governed by the Federal Arbitration Act. Judgment may

be entered on the arbitrator’s award in any court of competent jurisdiction. All

issues are for the arbitrator to decide, except that issues relating to the scope and

enforceability of the arbitration provision and to the arbitrability of the dispute are

for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited

Warranty and any disputes between us except to the extent that such law is

preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt

of your written demand for arbitration, LG will promptly pay all arbitration filing

fees to the AAA unless you seek more than $25,000 in damages, in which case

the payment of these fees will be governed by the AAA Rules. Except as otherwise

provided for herein, LG will pay all AAA filing, administration and arbitrator fees

for any arbitration initiated in accordance with the AAA Rules and this arbitration

provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and

expenses as long as they are reasonable, by considering factors including, but not

limited to, the purchase amount and claim amount. Notwithstanding the foregoing,

if applicable law allows for an award of reasonable attorneys’ fees and expenses, an

arbitrator can award them to the same extent that a court would. If the arbitrator

finds either the substance of your claim or the relief sought in the demand is

frivolous or brought for an improper purpose (as measured by the standards set

forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration

fees will be governed by the AAA Rules. In such a situation, you agree to reimburse

LG for all monies previously disbursed by it that are otherwise your obligation to

pay under the AAA Rules. Except as otherwise provided for, LG waives any rights

it may have to seek attorneys’ fees and expenses from you if LG prevails in the

arbitration.

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163

Hearings and Location. If your claim is for $25,000 or less, you may choose to

have the arbitration conducted solely on the basis of (1) documents submitted to

the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as

established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing

will be determined by the AAA Rules. Any in-person arbitration hearings will be held

at a location within the federal judicial district in which you reside unless we both

agree to another location or we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out,

neither you nor LG can require the other to participate in an arbitration proceeding.

To opt out, you must send notice to LG no later than 30 calendar days from the

date of the first consumer purchaser’s purchase of the product by either: (i) sending

an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii)

calling 1-800-980-2973. You must include in the opt out e-mail or provide by

telephone: (a) your name and address; (b) the date on which the product was

purchased; (c) the product model name or model number; and (d) the IMEI or MEID

or Serial Number, as applicable (the IMEI or MEID or Serial Number can be found (i)

on the product box; (ii) on a label on the back of the product beneath the battery,

if the battery is removable; or (iii) from the settings menu via the following path:

Settings

You may only opt out of the dispute resolution procedure in the manner described

above (that is, by e-mail or telephone); no other form of notice will be effective to

opt out of this dispute resolution procedure. Opting out of this dispute resolution

procedure will not affect the coverage of the Limited Warranty in any way, and

you will continue to enjoy the full benefits of the Limited Warranty. If you keep

this product and do not opt out, then you accept all terms and conditions of the

arbitration provision described above.

About phone

Status).

System

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