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Contents
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1.1
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2.1
2.2
2.3
2.4
2.5
2.6
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3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
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4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
4.10
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5.1
5.2
5.3
5.4
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6.1
6.2
6.3
BlindShell Classic 2 User Guide
Device information
Getting started
Package contents
Phone description
Taking off the back cover
Inserting SIM card, SD memory card, and battery
Charging
Turning the phone on
Controlling the phone
Volume
Navigation
Action buttons
Numeric keypad
Text input
Voice control
SOS button
File transfer from PC to BlindShell
BlindShell functions
Main screen
Call
Messages
Contacts
Applications
Settings
Manual
Turn off the phone
Missed notifications and information about phone status
Favorite applications
Technical specification
Connectivity
Hardware
Sensors
Certifications
Regular use and safety information
Personal use
Battery and charging
Recycling
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6.4
6.5
6.6
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7.1
7.2
7.3
7.4
7.5
7.6
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8.1
8.2
8.3
Regulatory information
SAR ratings
Software and services' availability
When in doubt contact the distributor
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Regulatory information - United States (FCC compliance)
Regulatory information - Canada (ISED Canada compliance)
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Regulatory information - EU (Simplified Declaration of Conformity) 34
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Information on disposal for users of WEEE - EU
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Restrictions in 5GHz band - EU
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Regulatory information - ICASA - South Africa
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Regulatory information - ACMA - Australia & New Zealand
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Limited warranty
Limits of the manufacturer's liability
Dispute resolution - U.S. and its territories only
Legal information
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1 BlindShell Classic 2 User Guide
BlindShell Classic 2 is a button phone for blind and visually impaired people. The
phone is controlled via the physical keypad or by voice commands. Feedback is
provided by the built-in synthetic voice, vibrations, and additional acoustic signals.
Important notice: If you let your phone’s battery discharge completely, it may
appear that the phone is not able to charge at all. In such a case, leave the phone
on the charger for several hours. Afterward, the phone should start charging again.
Leaving a discharged battery in the phone for a longer period of time might lead
to damaging the battery. Such a case is not covered by the phone’s warranty. We
recommend you remove the battery from the device when you are not using it for
more than a week.
1.1 Device information
• Model name: BS-02
• Manufacturer: Matapo a.s.
• Manufacturer address: Branicka 26/43, Praha 4, 14700, Czech Republic
• FCC ID: 2ATXD-BS-02
• IC: 25259-BS02
This document is subject to change. Its latest version can be found in an elec
tronic and accessible form on our website: www.blindshell.com/support
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2 Getting started
2.1 Package contents
• BlindShell Classic 2 phone.
• Battery - a flat rectangular object.
• Earphones - on one end of the earphones, there is a 3.5MM connector (jack), the
• USB wall charger - standard USB charger, input 100V~240V AC, 50/60 Hz,
other end has two earbuds.
output 4.7V-5.3V DC 0-2A.
• USB cable - a USB Type-C cable, with standard male USB Type-A on the other
• Charging cradle - a stand for charging the phone.
• NFC tag (3x) - a sticker for object tagging. These tags can be read by a phone
end.
application.
• Lanyard - a strap that can be attached to the phone.
2.2 Phone description
Front side of the phone
The front side of the phone consists of the following parts. They are listed as they
are placed on the phone from top to bottom.
• Earpiece - line-shaped protrusion used as a speaker during a phone call.
• LCD screen - the smooth area of the phone used for displaying information.
• Keypad - buttons used for controlling the phone and inputting text.
• Microphone - placed in between the buttons of the keypad. Used for voice input.
• Loudspeaker - line-shaped notch used for voice and audio output.
Rear side of the phone
The rear side of the phone consists of the following functional parts. All of them
are located in the upper part of the rear side.
• Camera - highlighted by a tactile edge. Used for image taking in phone applica
tions.
• SOS button - the round-shaped button under the camera. Used in emergencies
to call an assigned emergency contact.
• LED flashlight - the round-shaped notch next to the camera. It assists the
camera in low-light settings.
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Edges of the phone
On the top edge, there are: - Earphones socket. - Color sensor.
On the bottom edge from left to right, there are: - Lanyard hole. - USB Type-C
connector - used for charging the phone and connecting the phone to a computer. -
Opening slit - used for taking the back cover off the phone.
On the left side edge, there are volume buttons used for controlling the volume
of the voice and audio output.
On the right side edge, there is a side action button used for opening favorite
applications list and invoking voice control.
2.3 Taking off the back cover
To remove the back cover of the phone, hook your fingernail into the opening slit
located on the bottom-right edge of the phone and pull the back cover away from
the device. When returning the back cover on the phone, make sure all edges of the
cover fit the phone.
2.4 Inserting SIM card, SD memory card, and battery
To insert a SIM card, SD memory card, or battery, take off the back cover first.
When the back cover is off, the rectangular hollow space in the phone is the battery
compartment. Slots for cards are placed in this space.
Inserting SIM cards
The phone has two micro SIM card slots placed in the upper part of the battery
compartment. Next to them, on the right side, there is a slot for an SD memory card.
To insert a SIM card, place it in a way that card contacts are facing downwards,
and its beveled edge is its upper left corner. Then slide the card into the slot.
Removing a SIM card
To remove a SIM card from a slot, place a tip of your finger on the edge of the SIM
card, push down on it and slide your finger with the SIM card out of the SIM card
slot.
Inserting an SD memory card
The SD memory card slot is the rightslot in the upper part of the battery compart
ment. To insert an SD memory card, place it in a way that card contacts are facing
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downwards and slide it into the slot. Push the card to overcome small resistance.
Click sound will signal that the card is fixed in the slot.
Removing an SD memory card
To remove an SD memory card, push the card into the slot until the clicking sound
signals that the card is released. Then slide the card out of the slot.
Inserting the battery
To insert the battery, locate a protrusion on the edge of the battery. This protrusion
should point towards the top corner of the battery compartment. Slide the battery
from the top to the bottom into its compartment, it should fit snugly.
To remove the battery, use a groove located in the top right corner of the battery
compartment. Pull the battery upwards.
Removing the battery
2.5 Charging
The phone can be charged via a USB cable or charging cradle. To use the charging
cradle, connect the USB Type-C cable to the cradle’s socket, which is on the back-
bottom part of the cradle. Place the phone in the cradle. The phone’s USB socket
should be face down. The rear side of the phone should rest on the cradle.
2.6 Turning the phone on
To turn on the phone, long press the back button. The phone will play a start-up
melody after a while. The phone is ready when it starts speaking. Registration to
the mobile network may take up to a minute after the phone turns on.
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3 Controlling the phone
3.1 Volume
Volume buttons are on the left side edge of the phone. The volume up button
increases the current volume of voice or audio output. The volume down button
decreases it.
3.2 Navigation
Navigation buttons are in the upper part of the keypad. Their usage is to navigate
through phone menus and item lists.
Moving through menu or list of items
Menus or lists of items are designed as cyclic lists. That means if the last item is
reached, moving to the next item jumps to the first item of the list. And vice-versa,
while being on the first item moving to the previous item jumps to the last item of
the list. A beep tone lets you know you are at the first or last item. Navigation in a
menu or list of items follows: - To move to the next item, press the down button. -
To move to the previous item, press the up button. - To enter a menu item or select
the item, press the confirm button. - To leave the current menu or item list, press
the back button.
The long lists of items may have a find function as the last item of the list. It can
be quickly accessed by pressing the up button while being on the first item of the
list.
The down button is the line-shaped button placed in the middle in the second row
of buttons. The down button does the following: - Press to move to the next item
in a menu. - While writing a message or other text input, press to move to the next
character. - While being on the main screen, press to open the main menu.
Find function
Down button
Up button
The up button is the line-shaped button placed in the middle in the first row of
buttons. The up button does the following: - Press to move to the previous item
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in a menu. - While writing a message or other text input, press to move to the
previous character. - While being on the main screen, press to open the main menu.
The confirm button is the big green dot-shaped button placed on the left in the
second row of buttons. The confirm button does the following: - Press to enter a
menu item, select list item, confirm actions or accept calls. - While being on the
main screen, press to open the main menu.
Confirm button
Back button
The back button is the red slash-shaped button placed on the right in the second
row of buttons. The back button does the following: - Press to go back in a menu,
cancel actions, reject or hang up calls. - While writing a message or other text
input, press to delete the previous character. Long press to delete the whole text. -
Anywhere else, long press the back button to return to the main screen.
Action buttons trigger the same specific action anywhere on the phone.
3.3 Action buttons
Left action button
Right action button
Side action button
The left action button is the dot-shaped button placed on the left in the first row
of keypad buttons. Press to show information about the state of the phone, such as
time and date, battery level, information about networks, or missed notifications.
The right action button is the dot-shaped button placed on the right in the first row
of keypad buttons. Press to repeat the last utterance. Long press to spell the last
utterance.
The side action button is the oblong button on the right side edge of the phone.
The following actions can be performed: - Press to open your favorite applications
list. - Long press to invoke voice control. - While writing a message or other text
input, long press to invoke voice dictation of the text.
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3.4 Numeric keypad
The numeric keypad consists of four rows of convex buttons. The first row contains
buttons one, two, and three. The second row contains buttons four, five, and six.
The third row contains buttons seven, eight, and nine. The last, fourth row, contains
buttons asterisk (star), zero, and hash (number sign).
The asterisk button is the left button in the bottom row of the numeric keypad.
Long press the asterisk button to lock the phone. To unlock the phone, long press
the asterisk again. This feature can be disabled in Settings.
Asterisk button
Hash button
The hash button is the right button in the bottom row of the numeric keypad. Long
press to open a menu with sound profile options (silent, vibration, loud, airplane
mode).
3.5 Text input
Text input by numeric keypad
While writing a message or other text input, the numeric keypad buttons are used to
input text, numbers, and special characters. Each button, except the hash button,
contains a group of characters. You can cycle through the group of characters by
pressing the respective button multiple times.
For example button two contains characters A, B, C, and number 2. To enter
the letter B – press the button twice. To enter the number 2 – press the button four
times or long press the button.
• Button one contains punctuation special characters.
• The asterisk button contains the rest of the special characters.
• Button zero contains the number 0 and space.
• The hash button changes the capitalization of the letters and switches between
numeric and alphanumeric keyboard entry.
• The long press of the hash button opens a menu with emojis. Press the confirm
button to input the selected emoji.
• To move in the text, press the down or up button. To select between moving by
character or by word, press the left action button.
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Text input by voice dictation
While writing a message or other text input, voice dictation can be invoked by
pressing the side action button. After a beep tone, start dictating the text. After
each dictated segment, the phone slightly vibrates. At this moment, text dictation
can be manually finished by pressing the confirm button, back button, or the side
action button. Voice dictation finishes automatically if no text is dictated for a few
seconds.
Time input
While entering time in applications such as Alarm, Calendar, or setting phone’s
time, use numeric keypad buttons to input four time digits. The first pair of digits
represents hours and the second pair of digits represents minutes.
3.6 Voice control
The phone can be alternatively controlled by voice commands. To invoke voice con
trol, press the side action button. After a beep tone, start dictating the command.
The voice control has the following functionality: - Opening any application by sim
ply saying its name. For example, to open the application messages, start the voice
control and say “messages”. - Dialing contact from the contact list. For example,
to call Michael, start the voice control and say “call Michael”. - Write message to
contact from the contact list. For example, to write a message to Michael, start the
voice control and say “send message to Michael”. Afterward, the text can be inputt
by the numeric keypad or voice dictation.
3.7 SOS button
Long press the SOS button to call the assigned emergency contact. Confirmation
is required. If no contact is assigned to the SOS button, then the long press of the
button opens a menu for assigning an emergency contact.
3.8 File transfer from PC to BlindShell
Windows machines
The phone should be recognized as an external device. Afterward, files can be copied
via any file explorer application from the computer to the phone. If the device is
not recognized by the computer, please install the latest updates and check if there
is an MTP driver present.
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To copy files from a Mac device to the phone, Android File Transfer software is
required. This software can be downloaded here: https://www.android.com/file
transfer/.
Apple machines
Linux machines
The phone should be automatically recognized by the computer. Copy the files to
the phone with a file explorer application.
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4 BlindShell functions
4.1 Main screen
The main screen is a starting point when using the phone. It provides the current
time information and brief information about the number of missed notifications
such as unread messages, missed calls, etc., if there are any. The following actions
can be done from the main screen: - To open the main menu, press the confirm
button, up button, or down button. - To dial a number, press the appropriate
numbers on the numeric keypad and dial by pressing the confirm button. - To
activate the quick dial, long press the relevant number on the numeric keypad. If
no quick dial is assigned to the number, the long-press opens a menu for assigning
a quick dial. - To open call history, long press the confirm button.
To return to the main screen from anywhere on the phone, long press the back
button.
4.2 Call
The Call menu item allows making phone calls to numbers or contacts in the contact
list. It also contains call history, statistics, and blocked numbers settings.
Answering an incoming call
• To answer an incoming call, press the confirm button.
• To reject or hang up a call, press the back button.
Caller's name announcement
To announce the caller’s name, press the right action button. The automatic caller’s
name announcement can be turned on in the sound and voice output settings of the
phone.
Dial contact
The Dial contact menu item opens the list of contacts. Move through the list and
press the confirm button to dial the selected contact. While going through the list
of contacts, type the letter on the keypad to move to the contacts starting with that
letter.
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The Dial number menu item opens a place where you can input numbers. Type the
phone number and press the confirm button to initiate the call.
Dial number
Call history
The Call history menu item contains a list of all incoming and outgoing calls and
their details. Press the confirm button on the selected call item to open a menu with
the following options: - Dial the contact/number. - Write a message. - Information
about the length of the call. - Save the number to contacts (if it is not already
saved). - Add the number to the existing contact (if it is not already saved). - Block
number. - Delete the call from the call history. - Delete all history. This will delete
all calls from the call history.
The Call statistics menu item opens a list of call statistics of the last month. The
last item allows setting a monthly cycle start day. It sets the starting day of the
month from which the statistics are recorded.
Call statistics
Blocked numbers
The Blocked numbers menu item opens a list of contacts and phone numbers that
are prevented from making phone calls to your device. To add a new blocked number
or contact, select the Add blocked number item. To unblock the number or contact,
press the confirm button on the selected number or contact.
Recording a phone call
To record a phone call, press the confirm button during an active phone call. Select
the Start recording call menu item. To stop recording, press the confirm button and
select Stop recording call. The recorded phone call is saved in the BlindShell/record
ings folder and can be found in the Records list of the Voice recorder application.
Turn on speakerphone during a phone call
To turn on the speakerphone during a phone call, press the confirm button during
an active phone call. Select the Turn on speakerphone menu item. To turn off the
speakerphone, press the confirm button and select the Turn off speakerphone. The
automatic speakerphone can be turned on in the sound settings of the phone.
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Mute microphone during a phone call
To mute the microphone during a phone call, press the confirm button during an ac
tive phone call. Select the Mute microphone menu item. To unmute the microphone,
press the confirm button and select Unmute microphone.
Answering second incoming call
The second incoming call during an active call is signaled by repeated beeps. Press
the right action button to announce the caller’s name of the second incoming call.
Press the confirm button to answer the second call and hold the current call. Press
the back button to hang up an active call.
4.3 Messages
The Messages menu item allows writing messages to numbers or contacts in the
contact list. It also contains past conversations (incoming and outgoing messages),
drafts, and messaging settings.
Note: While writing a message, press the right action button to read back the
whole message and the number of remaining characters to the next message.
Write SMS to contact
The Write SMS to contact menu item opens the list of contacts. Move through the
list and press the confirm button to select the contact. Write the text of the message
and send it by pressing the confirm button.
Write SMS to number
The Write SMS to number menu item opens a form menu with the following items: -
Number - enter the recipient’s phone number. - Text - enter the text of the message.
- Send message - select to send the message.
Write SMS to multiple recipients
The Write SMS to multiple recipients menu item opens a form menu with the fol
lowing items: - Recipients - add recipients of the message. More recipients can be
added. To delete the recipient from the list, move to the recipient in the list and
press the confirm button. - Text - enter the text of the message. - Send message -
select to send the message.
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Conversations
The Conversations menu item opens the list of conversations with contacts and
numbers. Select the conversation to list incoming and outgoing messages to related
contact or number. Press the confirm button on the selected message item to open
a menu with the following options: - Reply - opens text input. Type the message
and press the confirm button to send it as a reply. - Forward - allows forwarding the
message. Select a contact, number, or e-mail address to forward the message to. -
Call - dials the contact or the phone number. - Delete - deletes the message. - Delete
conversation - deletes all incoming and outgoing messages of this conversation. - Save
as a new contact - saves the number to contacts (if it is not already saved). - Add
to contact - adds the number to the existing contact (if it is not already saved). -
Numbers in this message - lists numbers contained in the text of the message. Press
the confirm button to perform an action with the selected number.
Drafts
The Drafts menu item opens the list of messages saved as drafts. A draft is an
unfinished message which was not sent. Press the confirm button on the selected
draft to finish it, send it, or save it as a draft again.
Messaging settings
The Messaging settings menu item opens the menu to set notifying about message
delivery or to turn on and off sending messages with diacritics.
The Contacts menu item allows browsing contacts, adding new ones, or editing
existing contacts. It also contains setting up the quick dial and backing up and
importing contacts.
4.4 Contacts
Contacts list
The Contacts list menu item opens the list of contacts stored in the phone and SIM
card. While going through the list of contacts, type the letter on the keypad to move
to the contacts starting with that letter. Press the confirm button on the selected
contact to open a menu with the following options: - Dial - calls the contact. - Send
message - opens a text input of the message. After text input, press the confirm
button to send the message to the contact. - Send e-mail - opens new e-mail form,
the field Recipients is pre-filled with contact’s e-mail address (only available when
contact has e-mail address filled). - Edit contact - opens a form for editing contact’s
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details. - Assign ringtone - opens a list of ringtone melodies. Move through the list
and press the confirm button to assign a ringtone to the contact. This melody will
play during an incoming call from this contact. - Send contact as a business card
- opens a menu to select either a contact or a phone number, to which the current
contact will be sent as a business card. - Delete contact - deletes the contact from
the contacts list.
SIM card contacts
Contacts stored on SIM cards are displayed in the contact list. If a contact is deleted
from the contacts list, it will also be deleted from the SIM card. When a SIM card’s
contact is edited, it will be saved as a new contact to the phone and the original one
will be removed from the SIM card.
Add new contact
The Add new contact menu item opens a form for adding a new contact. The
following contact information can be stored: first name, surname, mobile phone
number, home phone number, work phone number, another phone number, e-mail
address, and postal address. Select the Save contact menu item to save the contact.
Single button dialing
The Single button dialing allows setting quick-dial contact for each number on the
keypad. The quick dial is used for quick dialing of up to 10 selected contacts. To
assign a quick dial contact to a number, move through the list of numbers (0-9)
and press the confirm button on the chosen number. To remove a quick dial of the
number, select the assigned number. An emergency contact for the SOS button can
be assigned here, too.
While being on the main screen, long press the number on the keypad to quickly
dial the assigned contact.
Importing contacts
The Import contacts from file menu item will import of contacts from the file to
the phone’s contacts list. - To import contacts, copy .vcf file to the root folder
of the SD memory card, if present, or to the root folder of the internal phone’s
internal storage. The file has to be named Contacts.vcf. - If Contacts.vcf is present
in both storages, the file located on the SD memory card will be used. - Contacts
in the Contacts.vcf file identical to contacts already stored in the contacts list will
be skipped during import. - After the contact import finishes the Contacts.vcf file
is renamed to Contacts-imported.vcf.
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Backing up contacts
The Backup contacts to file menu item runs a backup of contacts to Contacts.vcf
file. - If the SD memory card is present in the phone, the Contacts.vcf file is created
in the root folder of the SD memory card. - If no SD memory card is present in
the phone, the Contacts.vcf file is created in the root folder of the phone’s internal
storage.
Contact settings
The Contact settings menu item opens a menu with the following options: - Sort
contacts - changes contact sorting, the contacts list can be ordered alphabetically
by given name or by surname. - Display order - changes the order of reading the
contact items. Either a given name or a surname can be announced first. - SIM
contacts visibility - allows hiding or displaying contacts stored on SIM cards in the
contacts list. - Delete all contacts.
4.5 Applications
BlindShell App Catalog
4.6 Settings
Sounds
Profiles
The Profiles menu item allows setting the sound profile used for incoming calls,
messages, and other notifications. To quickly access these settings, long press the
hash button.
The following profiles are available: - Normal - sounds and vibrations are used.
- Vibration - only vibrations are used. - Silent - no sound or vibration is used. -
Airplane mode - suspends phone’s radio-frequency signal transmission technologies
(Bluetooth, telephony, and Wi-Fi).
Volume
The Volume menu item allows setting the volume level for incoming calls, notifica
tions, alarms, and the phone’s sound feedback.
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The Melodies menu item allows setting a melody for incoming calls, notifications,
and alarms. To set a custom melody, copy the melody file to the phone’s internal
storage. For ringtones use the Ringtones folder, for notifications use the Notifications
folder, and for alarm use the Alarms folder.
Melodies
Voice output
The Voice output menu item allows setting the properties of the phone’s voice out
put. The following properties can be changed or set: - Speech rate. - Voice variant. -
Speak date and time - when set, date and time is announced every time the phone is
unlocked. - Incoming call caller announcement - when set, caller name is announced
automatically during incoming call. Otherwise, press the right action button to an
nounce the caller’s name. - Locked keyboard announcement - when set, the phone
announces that it is locked when any key is pressed multiple times when the phone
is locked. - Menu position indication - when set, voice output is supplemented by
information about the current position in a menu and menu items count (e.g., “two
of five”)
Feedback
The Feedback menu item allows setting the additional feedback of sound and vibra
tions. This feedback supplements the voice output while operating the phone.
Notification reminder
The Notification reminder menu item allows setting a reminder of missed notifica
tion. When there is any new missed notification, the phone plays a soft beep every
five minutes. This periodic beeping dismisses when the new missed event is checked.
Automatic speakerphone
The Automatic speakerphone menu item allows turning on or off automatic speak
erphone during a phone call. When turned on, voice output automatically switches
to a loudspeaker when the phone is moved away from the ear during a phone call.
Keyboard
Keypad lock
The Keypad lock menu item allows setting the keypad lock. The keypad lock is
intended to prevent unwanted presses of the phone’s keys. The following options
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are available: - Manual keypad lock - the keypad can be locked only manually by
long-pressing the asterisk key. To unlock the keypad, long press the asterisk key.
- Automatic or manual keypad lock - the keypad is locked automatically after the
screen timeout time or manually by long-pressing the asterisk key. - No keypad lock
- the keypad lock is disabled.
Tip: To read back the current time when the keypad is locked, press the confirm
button. The keypad remains locked.
Reading during deleting characters
The Reading during deleting characters menu item allows setting what is announced
while deleting characters in a text input. The following options are available: - Read
the last remaining character after deletion. - Read deleted character.
Repeating during writing characters
The Repeating during writing characters menu item allows setting the repeating of
written text during text input. The following options are available: - Repeat word
after you write space. - Repeat the whole text after you write space. - Don’t repeat.
Capital letters signaling
The Capital letters signaling menu item allows setting how capital letters are signaled
in a text input. The following options are available: - Signal verbally - announces
“capital” when typing capital letters. - Signal with higher-pitched voice - changes
the pitch of voice output when typing capital letters. - Don’t signal - signaling of
capital letters is disabled.
Display
Brightness setting
Screen timeout
The Brightness setting menu item allows changing the display brightness. A higher
level means a brighter screen but shorter battery life.
The Screen timeout menu item allows setting a period of inactivity. After this period,
the phone goes into sleep mode to save battery power. To wake up the phone from
sleep mode, press any key. When the automatic keypad lock is enabled, the phone
keypad is also locked. In this case, long press the asterisk button to unlock the
keypad.
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The Color scheme menu item allows selecting different color schemes of the phone’s
environment. The first color denotes the text color, the second is the background
color. The following options are available: - White on black. - Black on white. -
White on blue. - Black on yellow.
The Main menu style menu item allows changing the graphic appearance of the main
menu. The following options are available: - Icons and text. - Only text. - Icons
only.
The Text size menu item allows changing the font size used in the phone’s environ
ment. The following options are available: - Normal text size. - Huge text size - this
option may break the word wrapping, and a single word may occupy multiple lines.
Color scheme
Main menu style
Text size
Networks
WiFi
The WiFi menu item allows connecting to a WiFi network.
• To enable WiFi connection, select the Enable WiFi menu item.
• To connect to a WiFi network, select the WiFi network in the Network list and
then select Connect to network. If the WiFi network is protected by a password,
enter the password.
• To connect to a WiFi network using the WPS button, select the WiFi network
in the Network list and then select Connect with the WPS push button. Then
press the WPS button on the router device.
• To connect to a hidden WiFi network, select the Connect to hidden network
menu item. Then enter the SSID (name) and password.
WiFi connection via text file
WiFi connection can be established using a text file stored in the phone’s internal
storage. - Copy a text file named wifi.txt to the root folder of the phone’s internal
storage. - Write the name of the WiFi network on the first line of the file. - Write
the network password on the second line of the file. - The password in the file will
be automatically used when connecting to this specified network.
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The Bluetooth menu item allows connecting and managing Bluetooth devices.
Bluetooth
How to pair a new device
• Enable the pairing mode on the Bluetooth device. Some devices are in the
pairing mode by default when turned on and out of signal. Other devices have
a special key or combination of keys that will trigger the pairing mode. This is
device-specific and can be found in the manual of the device.
• Turn on Bluetooth and select the Scan for devices option. The scan may take
up to half a minute, then the nearby devices are listed.
• To pair a device, select the device in the list. Pairing may take a few seconds.
• Some devices may require entering a verification code. In this case, enter a code
provided by the BlindShell phone to the external Bluetooth device.
• To unpair a device, select the device in the Paired devices list and select Unpair
device.
Connecting and disconnecting a device
A newly paired device is usually connected automatically. To connect (or disconnect)
a device manually, select the device in the Paired devices list and select Connect
device (or Disconnect device).
Important notice:
• Before you can connect a paired device, you usually need to turn it on by a
switch on the device. Some devices may turn themselves off after a period of
inactivity.
• There are a vast number of Bluetooth devices on the market. BlindShell cannot
guarantee compatibility with every device available. Your BlindShell vendor
might be able to give you advice or offer you a tested model.
• Due to possible radio interference and due to the nature of the Bluetooth protocol
itself, there is no guarantee that a device will be found during the scan procedure.
If the device is not listed or cannot be paired, make sure it is still in the pairing
mode and then try the procedure again. If the problem persists, make sure there
is no strong source of interference in your area, like another Bluetooth device, a
WiFi router, or other radio devices.
Connection test
The Connection test menu item runs an internet connection test. The result provides
information about internet connection quality and BlindShell server availability.
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The Mobile data menu item allows turning on and off mobile data.
Note: This menu item is available only when a SIM card is present in the phone.
Mobile data
Pin code
The Pin code menu item allows activating, deactivating, or changing the PIN code.
When enabled, the PIN code is requested at the phone startup.
Important notice: If you enter the PIN code incorrectly three times in a row,
your SIM card will be temporarily blocked and a PUK code will be requested. If you
enter the PUK code incorrectly ten times in a row, your SIM card will be blocked
permanently.
Note: This menu item is available only when a SIM card is present in the phone.
The SIM cards menu item allows managing preferred SIM cards for outgoing calls,
outgoing messages, or data transfers.
Note: This menu item is available only when two SIM cards are present in the
SIM cards
phone.
Favorite applications
The Favorite applications menu item allows managing the list of favorite applica
tions. This list is quickly accessible by pressing the side action button. To add an
app to favorites, select the Add favorite application menu item. To remove an app
from favorites or change its position in the list, select the application by pressing
the confirm button.
Date, time and time zone
The Date, time and time zone menu item allows turning on and off automatic time
and date, changing time format and time zone.
• To enable automatic time and date, select the Time and date menu item. When
enabled, time and date are automatically set from the network. The SIM card
has to be present on the phone.
• To manually set the time and date, disable automatic time and date first.
Language
The Language menu item allows changing the default language of the phone.
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BlindShell update
The BlindShell update menu item allows updating the phone’s software. The up
dates bring new features, enhance current features, and fix bugs. A new update is
announced via notification.
To manually check for updates, select the Check for update menu item. If an
update is available, select Download update and then Install update. To install an
update, an internet connection via WiFi is required.
Important notice: - The update process takes several minutes. You will be
informed about the progress of the update. During the update, the phone speaks in
a robotic voice. - Do not turn off your phone or do other actions with your phone
during the update process. Doing so might result in damaging the phone’s software,
making it necessary to send the phone for repair.
The About phone menu item provides technical information about the phone such
as software version and storage usage. Also allows access to a Service menu with a
factory reset and backup option.
The service menu is a feature that simplifies certain service operations. For the
service menu, the phone has to reboot in a special mode, outside of the ordinary
operating system. The service menu is not a part of the BlindShell system and
receiving calls and other standard phone functions are not available. To leave the
Service menu, select the Restart phone menu item.
About phone
Service menu
Backup data
Restore data
Factory reset
4.7 Manual
The Factory reset menu item will perform a so-called factory reset of the phone.
During this operation, all user data will be wiped and the phone will return to its
original state.
The Manual menu item contains this document structured in sections.
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4.8 Turn off the phone
The Turn off the phone menu item will turn off the phone. The confirmation of this
action is required.
4.9 Missed notifications and information about phone sta
tus
To show status information about the phone, press the left action button. This
action is available anytime while using the phone. The list contains the following
information: - Notifications - select to list missed notifications. - Current time and
date - select to open the Calendar application. - WiFi state - select to open WiFi
settings. - Network state - select to turn on/off mobile data. - Battery state. -
Bluetooth state - select to open Bluetooth settings.
4.10 Favorite applications
To quickly access favorite applications, press the side action button. This opens a
customizable list of applications that have been added to favorites. To add an app
to favorites, select the Add favorite application menu item. For further adjustments,
such as ordering the applications in the list, go to the phone’s settings.
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5 Technical specification
5.1 Connectivity
• GSM (2G): 850/900/1800/1900 MHz
• WCDMA (3G): B1/B2/B4/B5/B8
• FDD-LTE (4G): B1/B2/B3/B4/B5/B7/B8/B12/B13/B17/B20/B25/B26/B28/B66/B71
• TDD-LTE (4G): B38/B40/B41
• VoLTE
• Bluetooth: 4.2
• WiFi: 2.4 GHz + 5 GHz (802.11 a/b/g/n/ac)
• GNSS: GPS, Galileo, GLONASS, BeiDou
• FM radio receiver
• NFC
5.2 Hardware
• Dimensions: 135.2 x 54.6 x 16.7 mm
• Weight: 100 g (phone), 49 g (battery)
• Display: 2.83" (480 x 640)
• Memory (RAM): 2 GB
• Internal storage: 16 GB
• External storage: micro SD memory card up to 128 GB (FAT32)
• Camera: 13 MP
• SIM Card: Dual micro-SIM
• Battery: 3000 mAh
• Loudspeaker: 1.5 W
• Microphone: Dual microphone, noise reduction
• 3.5 stereo audio jack
• USB Type-C
• Buttons: SOS, Volume, Side action button
• Indication LED
5.3 Sensors
• RGB sensor
• Magnetometer
• Barometer
• Accelerometer
• Gyroscope
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• Ambient Light (Illumination) sensor
• Proximity sensor
5.4 Certifications
• CE, FCC, IC, ICASA, ACMA, RoHS, HAC, UN38.3, MSDS, IEC 62133
•
HAC: M4/T4
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6 Regular use and safety information
6.1 Personal use
• Do not disassemble the phone. The only removable parts of the phone are
the back cover and the battery. No tools are necessary to access the battery
compartment. Disassembling the phone will void its warranty.
• Use the phone for its intended use only and only according to its user man
ual. The manufacturer is not liable for any damage caused to the phone or the
environment as a result of misuse.
• Do not use a damaged phone. Before each using the phone please check that it
is intact. Using a damaged phone may lead to injury or further damage. Please
contact your distributor for in and out of warranty repairs.
• Switch the phone off when mobile phone use is not allowed or when it may cause
interference or danger. Please obey all instructions in restricted areas.
• The manufacturer cannot guarantee correct operation of the phone when other
then original accessories are used. If you decide to use other than the original
accessories, please consult this first with your distributor.
• To prevent possible hearing damage, do not listen at high volume levels for long
periods of time. The loudspeaker and earpiece of the phone are very loud. Please
take extra care when using the highest volume, especially when the phone is close
to your ears.
• Make sure that you can hear ambient sounds when commuting with earphones.
This can put you into potentially dangerous situations in traffic.
• The phone is not water or dust resistant, keep it dry. Prevent any contact with
liquid.
• Do not use the phone in dusty, smoky, or damp environments, or near magnetic
fields. Dirt or moisture can get inside the phone which can potentially damage
it.
• Keep the phone away from heat sources and out of direct sunlight. Do not leave
your phone inside a vehicle or in places where the temperature may exceed 113°
F (45° C).
• Do not use the phone while driving, riding a bicycle, or other vehicle. Always
obey local laws regarding the use of mobile devices.
• Do not place the phone or any of its accessories in a microwave oven.
• Do not place the phone near credit cards or other storage devices carrying infor
mation on magnetic strips. The phone’s speaker contains a magnet which can
erase information on magnetic storage media.
6.2 Battery and charging
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• Try to keep the battery between 41°F and 86°F (5°C and 30°C) for optimal
performance. Short exposures to warmer or colder temperatures will not dam
age the battery, but extended periods of exposure to extreme temperatures will
reduce the capacity and lifetime of the battery.
• Switch the phone off and remove its battery when the phone is not used for
long periods of time. Ideally the battery should be charged at about 60% when
stored. This will prolong the battery life and preserve its maximal capacity.
• Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery
in any way. The battery may catch on fire if damaged. This is not very likely,
but it is possible. Please keep in mind that the battery is the most dangerous
part of the phone.
• Do not attempt to repair or modify the battery. This may lead to a damage of
the battery, which can cause a fire or an explosion.
• Never use a damaged battery, charger, or charging cable. The battery or charger
may catch on fire, or may cause an electric shock.
• Only use the original battery, and only use the original battery for powering
the phone it is intended for. The battery is designed exclusively for this specific
device. Other batteries may not fit well, or have different properties and they
could damage your phone.
• All batteries have limited lifespan and will experience drop in capacity after a
few hundred charging cycles.
• The power adapter is intended for indoor use only.
• When disconnecting the power adapter from a power outlet, pull on the adapter,
never on the cable.
• Unplug the power adapter from a power outlet when not in use.
• Never handle the adapter with wet hands.
6.3 Recycling
Always return your used electronic products, batteries, and packaging materials to
dedicated collection points. Do not dispose of these products as unsorted municipal
waste. If you are not certain how to dispose of your phone, its accessories, or its
packaging please contact your distributor.
##Small children and animals Keep the phone and its accessories away from
small children and animals. Your phone contains (or comes with) small parts, plastic
elements, and parts with sharp edges that may cause an injury or create a choking
hazard.
##Interference with medical devices - Operation of radio transmitting equip
ment, including wireless phones, may interfere with inadequately shielded medical
devices’ function. Consult a physician or the medical device’s manufacturer to de
termine if it is adequately shielded from external radio energy. - To avoid potential
interference, manufacturers of implanted medical devices recommend a minimum
separation of 15.3 centimeters (6 inches) between a wireless device and the medical
device. Persons who have such devices should: - Always keep the wireless device
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more than 15.3 centimeters (6 inches) from the medical device. - Not carry the
wireless device in a breast pocket. - Hold the wireless device to the ear opposite the
medical device. - Switch the wireless device off if there is any reason to suspect that
interference is taking place. - Follow the manufacturer’s directions for the implanted
medical device. - If you have any questions about using your wireless device with
an implanted medical device, consult your healthcare provider.
6.4 SAR ratings
• The phone is classified for use in a typical domestic environment.
• The highest Specific Absorption Rate (SAR) value reported for the phone ac
cording to CE standard when tested at the head is 0,623 W/kg (10g), and when
properly worn on the body is 1,474 W/kg (10g). The minimum distance for
body-worn operation is 5mm.
6.5 Software and services' availability
The software of the phone is offered as is, with all its possible faults.The manufac
turer makes no claims, promises, or guarantees about the accuracy, completeness,
or adequacy of the contents provided by the phone, and expressly disclaims liability
for errors and omissions presented by the phone.
• Some applications require internet connection to operate properly.
• At times some services may be unavailable due to server downtimes or because
of unavailability of third party services.
• Information provided by the phone may not always be accurate (e.g. location,
color recognition results, weather information, etc.).
• The manufacturer is in no way responsible for content of third parties presented
by the phone’s applications.
• The software is continuously updated. The manufacturer reserves the right to
adjust the software or contents of the user manual without prior notice.
6.6 When in doubt contact the distributor
If you have any questions, concerns, or encounter a situation where you need assis
tance, please contact the distributor from which you have purchased the phone. You
may also contact the manufacturer of the phone directly via an email at info@blind
shell.com.
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7 Regulatory information
7.1 Regulatory information - United States (FCC compli
ance)
WARNING!! Read this information before using your phone In August 1986 the
Federal Communications Commission (FCC) of the United States with its action
in Report and Outer FCC 96-326 adopted an updated safety standard for human
exposure to radio frequency (RF) electromagnetic energy emitted by FCC regulated
transmitters. Those guidelines are consistent with the safety standard previously set
by both U.S. and international standards bodies. The design of this phone complies
with the FCC guidelines and these international standards. Use only the supplied or
an approved antenna. Unauthorized antennas modifications, or attachments could
impair call quality, damage the phone, or result in violation of FCC regulations.
Do not use the phone with a damaged antenna. If a damaged antenna comes into
contact with the skin, a minor burn may result. Please contact your local dealer for
replacement antenna.
Body-worn operation
This device was tested for typical body-worn operations with the back/front of the
phone kept 10mm from the body. To comply with FCC RF exposure requirements, a
minimum separation distance of 10mm must be maintained between the user’s body
and the back/front of the phone, including the antenna. Third-party belt-clips,
holsters and similar accessories containing metallic components shall not be used.
Body-worn accessories that cannot maintain 10mm separation distance between the
user’s body and the back/front of the phone, and have not been tested for typical
body-worn operations may not comply with FCC RF exposure limits and should be
avoided.
For more information about RF exposure, please visit the FCC website at www.fcc.gov
Your wireless handheld portable telephone is a low power radio transmitter and
receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted RF ex
posure guidelines with safety levels for hand-held wireless phones. Those guidelines
are consistent with the safety standards previously set by both U.S. and interna
tional standards bodies: - ANSIC95.1 (1992) - NCRP Report 86 (1986) - ICNIRP
(1999)
Those standards were based on comprehensive and periodic evaluations of the rel
evant scientific literature. For example, over 120 scientists, engineers, and physicians
from universities, government health agencies, and industry reviewed the available
body of research to develop the ANSI Standard (C95.1). Nevertheless, we recom
mend that you use a hands-free kit with your phone (such as an earpiece or headset)
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to avoid potential exposure to RF energy. The design of your phone complies with
the FCC guidelines (and those standards).
Use only the supplied or an approved replacement antenna. Unauthorized anten
nas, modifications, or attachments could damage the phone and may violate FCC
regulations.
Normal position: Hold the phone as you would any other telephone with the
antenna pointed up and over your shoulder.
RF exposure information
This product is compliance to FCC RF Exposure requirements and refers to FCC
website https://apps.fcc.gov/oetcf/eas/reports/GenericSearch.cfm search for FCC
ID: 2ATXD-BS-02 to gain further information include SAR Values.
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may
cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. Such modifications could
void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a resi
dential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the inter
ference by one or more of the following measures: - Reorient or relocate the receiving
antenna. - Increase the separation between the equipment and receiver. - Connect
the equipment into an outlet on a circuit different from that to which the receiver
is connected. - Consult the dealer or an experienced radio/TV technician for help
Do not use the device with the environment which is below minimum -10℃ or
over maximum 50℃, the device may not work.
Changes or modifications to this unit not expressly approved by the party re
sponsible for compliance could void the user’s authority to operate the equipment.
Ad Hoc function is supported but not able to operate on non-US frequencies.
Operation of this device is restricted to indoor use only. (W52 band)
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Hearing aid compatibility (HAC)
Your phone is compliant with the FCC Hearing Aid Compatibility requirements.
The FCC has adopted HAC rules for digital wireless phones. These rules require
certain phones to be tested and rated under the American National Standard Insti
tute (ANSI) C63.19-2011 hearing aid compatibility standards. The ANSI standard
for hearing aid compatibility contains two types of ratings: - M-Ratings: Rating
for less radio frequency interference to enable acoustic coupling with hearing aids. -
T-Ratings: Rating for inductive coupling with hearing aids in telecoil mode.
A phone is considered hearing aid compatible under FCC rules if it is rated M3
or M4 for acoustic coupling and T3 or T4 for inductive coupling. These ratings are
given on a scale from one to four, where four is the most compatible. Your phone
meets the M4/T4 level rating.
However, hearing aid compatibility ratings don’t guarantee that interference to
your hearing aids won’t happen. Results will vary, depending on the level of im
munity of your hearing device and the degree of your hearing loss. If your hearing
device happens to be vulnerable to interference, you may not be able to use a rated
phone successfully. Trying out the phone with your hearing device is the best way
to evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer wireless
technologies used in this phone that have not been tested yet for use with hearing
aids. It is important to try the different features of this phone thoroughly and in
different locations, using your hearing aid or cochlear implant, to determine if you
hear any interfering noise.
Hearing devices may also be rated. Your hearing device manufacturer or hearing
health professional may help you find this rating. For more information about FCC
Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro.
7.2 Regulatory information - Canada (ISED Canada com
pliance)
This device contains licence-exempt transmitter(s)/receiver(s) that comply with In
novation, Science and Economic Development Canada’s licence-exempt RSS(s). Op
eration is subject to the following two conditions: 1. This device may not cause
interference. 2. This device must accept any interference, including interference
that may cause undesired operation of the device.
L’émetteur/récepteur exempt de licence contenu dans le présent appareil est
conforme aux CNR d’Innovation, Sciences et Développement économique Canada
applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivantes :
1. L’ appareil ne doit pas produire de brouillage;
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2. L’ appareil doit accepter tout brouillage radioélectrique subi, même si le brouil
lage est susceptible d’ en compromettre le fonctionnement.
Body-worn operation
This device at operating duty factors of up to 63.3% was tested for typical body-worn
operations with the back of the phone kept 10mm from the body. To comply with
RSS102 requirements, a minimum separation distance of 10mm must be maintained
between the user’s body and the back of the phone, including the antenna. Third-
party belt-clips, holsters and similar accessories containing metallic components shall
not be used. Body-worn accessories that cannot maintain 10mm separation distance
between the user’s body and the back of the phone, and have not been tested for
typical body-worn operations may not comply with RSS 102 limits and should be
avoided.
Fonctionnement porté sur le corps
Cet appareil à des facteurs de fonctionnement allant jusqu’à 63,3 % a été testé
pour des opérations typiques portées sur le corps, l’arrière du téléphone étant main
tenu à 10mm du corps. Pour se conformer aux exigences RSS102, une distance de
séparation minimale de 10mm doit être maintenue entre le corps de l’utilisateur et
l’arrière du téléphone, y compris l’antenne. Les clips de ceinture, étuis et accessoires
similaires contenant des composants métalliques ne doivent pas être utilisés. Les
accessoires portés sur le corps qui ne peuvent pas maintenir une distance de sépa
ration de 10mm entre le corps de l’utilisateur et l’arrière du téléphone et qui n’ont
pas été testés pour des opérations typiques portées sur le corps peuvent ne pas être
conformes aux limites RSS 102 et doivent être évités.
Operation of this device is restricted to indoor use only. (W52 band)
Le fonctionnement de cet appareil est limité à une utilisation en intérieur unique
ment. (W52 band)
7.3 Regulatory information - EU (Simplified Declaration
of Conformity)
Hereby, Matapo a.s. declares that the radio equipment type mobile phone is in
compliance with Directive 2014/53/EU
The full text of the EU declaration of conformity is available at the following
internet address: www.blidnshell.com/manual/eu-doc-en.pdf
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7.4 Information on disposal for users of WEEE - EU
This symbol on the product and / or accompanying documents means that used elec
trical and electronic equipment (WEEE) should not be mixed with general household
waste. For proper treatment, recovery and recycling, please take this product(s) to
designated collection points where it will be accepted free of charge. Alternatively,
in some countries, you may be able to return your products to your local retailer
upon purchase of an equivalent new product.
Disposing of this product correctly will help save valuable resources and pre
vent any potential negative effects on human health and the environment, which
could otherwise arise from inappropriate waste handling. Please contact your local
authority for further details of your nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in accordance
with your national legislation.
7.5 Restrictions in 5GHz band - EU
The device is restricted for indoor use only when operating in the range from
5.15MHz to 5.35MHz in following countries:
7.6 Regulatory information - ICASA - South Africa
This device complies with ICASA standard(s). The full text of the declaration of
conformity can be found online at following internet address: www.blidnshell.com/man
ual/za-doc-en.pdf
7.7 Regulatory information - ACMA - Australia & New
Zealand
This device complies with ACMA standard(s). The full text of the declaration of
conformity can be found online at following internet address: www.blidnshell.com/man
ual/au-doc-en.pdf
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8 Legal information
8.1 Limited warranty
The phone is covered by limited warranty. The warranty period is following in
United States, Canada: twelve (12) months; European Union, South Africa, United
Kingdom, Australia, New Zealand: twentyfour (24) months.
Please confirm the warranty period for countries and/or regions not listed in this
document with your distributor.
The minimal life of a battery is 12 months. During this period only a minor
decrease in its capacity should occur. After this period any decrease in its capacity
or loss of function is considered to be caused by a common wear. The limited
warranty starts at the day of purchase of the product by the first end user. The
limited warranty covers defects in material and workmanship. All other warranties,
express or implied are disclaimed.
• No warranty is granted, regardless of malfunction encountered, in the following
• Normal wear and tear of the product and reduction in the battery charge by its
• Damage resulting from improper use, exposure to humidity, or liquid, or heat
• Damage resulting from using accessories or connectors not supplied by the man
cases:
use.
source.
ufacturer.
• Damage caused by dropping the device or caused by applying excessive pressure,
which results in cracks or breaking of parts of the device.
• Failure to respect the information provided in the Safety, Regulatory and Legal
Information document.
in another device.
• Damage caused by using an unoriginal battery, or using the BlindShell battery
• Damage resulting from an attempted repair done by unauthorized personnel.
This limited warranty does not cover any network service malfunctions, such as
mobile or wifi network outages.
The software of the device is offered as is, with all its possible faults.
We recommend backing up the user data at least once a month to prevent any
unwanted data loss. The manufacturer is not responsible for data loss because of a
device malfunction, repair or replacement of the device.
8.2 Limits of the manufacturer's liability
The warranty described herein sets out the full extent of Matapo’s responsibilities,
and the exclusive remedy regarding the product. In no event will Matapo be liable
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for damages in excess of the purchase price of the product or for, without limitation,
commercial loss of any sort; loss of use, time, data, reputation, opportunity, goodwill,
profits or savings; inconvenience; or incidental, special, consequential or punitive
damages.
Matapo’s authorized distributors bear no responsibility or liability associated
with the use or misuse of the device.
8.3 Dispute resolution - U.S. and its territories only
This document herein constitutes a binding legal agreement (“agreement”) between
you (either an individual or an entity) and Matapo. Opening the product packaging,
use of the product or retention of the product constitutes acceptance of this agree
ment, regardless of whether you are the original purchaser, user, or other recipient
of the product.
You and Matapo each agree that all disputes arising in any way from this limited
warranty, or the sale condition, or performance of the product shall be resolved
exclusively through final and binding arbitration, and not by a court or a jury. Any
such dispute shall not be combined or consolidated with a dispute involving any
other person’s or entity’s product or claim, and specifically, without limitation of
the foregoing, shall not under any circumstances proceed as part of a class action.
The arbitration shall be conducted before a single arbitrator, whose award may not
exceed, in form or amount, the relief allowed by the applicable law.
The arbitration shall be conducted according to the American Arbitration Asso
ciation (AAA) Commercial Arbitration Rules applicable to consumer disputes. The
AAA Rules are available online at adr.org or by calling the AAA at 1-800-778-7879.
This arbitration provision is entered pursuant to the Federal Arbitration Act. The
laws of the State of New York, without reference to its choice of laws principles, shall
govern the interpretation of the Limited Warranty and all disputes that are subject
to this arbitration provision. The arbitrator shall decide all issues of interpretation
and application of this arbitration provision and the Limited Warranty.
For any arbitration in which your total damage claims, exclusive of attorney
fees and expert witness fees, are $5,000.00 or less (“Small Claim”), the arbitrator
may, if you prevail, award your reasonable attorney fees, expert witness fees and
costs as part of any award, but may not grant Matapo its attorney fees, expert
witness fees or costs unless it is determined that the claim was brought in bad
faith. In a Small Claim case, you shall be required to pay no more than half of the
total administrative, facility and arbitrator fees, or $50.00 of such fees, whichever
is less, and Matapo shall pay the remainder of such fees. Administrative, facility
and arbitrator fees for arbitrations in which your total damage claims, exclusive
of attorney fees and expert witness fees, exceed $5,000.00 (“Large Claim”) shall be
determined according to AAA rules. In a Large Claim case, the arbitrator may grant
to the prevailing party, or apportion among the parties, reasonable attorney fees,
expert witness fees and costs to the extent allowed by the applicable law. Judgment
may be entered on the arbitrator’s award in any court of competent jurisdiction.
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You may opt out of this dispute resolution procedure by providing notice to
Matapo no later than 30 calendar days from the date of the first consumer pur
chaser’s purchase of the Product. To opt out, you must send notice by e-mail to
info@blindshell.com, with the subject line: “Arbitration Opt Out.” In the opt out
email you must include following information: 1. your name and address; 2. the
date on which the Product was purchased; 3. the Product model name or model
number; and 4. the IMEI which can be found 1. on the Product box; 2. on a label
on the back of the product beneath the battery.
This is the only form of notice that will be effective to opt out of this dispute
resolution procedure. Opting out of this dispute resolution procedure will not affect
the coverage of the Limited Warranty in any way, and you will continue to enjoy
the benefits of the Limited Warranty.
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