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Product Manual | Users Manual | 3.91 MiB | January 28 2021 | |||
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User Manual | Users Manual | 3.48 MiB | December 09 2022 / June 01 2023 | delayed release | ||
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Internal Photos | Internal Photos | 1.69 MiB | December 09 2022 / June 01 2023 | delayed release | ||
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Product-Internal | Internal Photos | 1.32 MiB | January 28 2021 | |||
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Product-external | External Photos | 593.10 KiB | January 28 2021 | |||
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ID Label and Location | ID Label/Location Info | 939.05 KiB | December 09 2022 | |||
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Product label | ID Label/Location Info | 406.03 KiB | January 28 2021 | |||
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Agency Letter | Cover Letter(s) | 1.50 MiB | December 09 2022 | |||
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C2PC Letter | Cover Letter(s) | 769.23 KiB | December 09 2022 | |||
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Confidentiality Letter | Cover Letter(s) | 1.75 MiB | December 09 2022 | |||
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Model Declaration Letter | Cover Letter(s) | 851.24 KiB | December 09 2022 | |||
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Test Report | Test Report | 1.74 MiB | December 09 2022 | |||
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Test Setup Photos | Test Setup Photos | 678.65 KiB | December 09 2022 / June 01 2023 | delayed release | ||
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Agent Authorization letter FCC | Cover Letter(s) | 487.70 KiB | January 28 2021 | |||
1 2 | BlockDiagram | Block Diagram | January 28 2021 | confidential | ||||
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Confidentiality letter FCC | Cover Letter(s) | 416.52 KiB | January 28 2021 | |||
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Family Certification lnformation | Cover Letter(s) | 591.36 KiB | January 28 2021 | |||
1 2 | Operation description | Operational Description | January 28 2021 | confidential | ||||
1 2 | Schematic | Schematics | January 28 2021 | confidential | ||||
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Setup Photos | Test Setup Photos | 1.32 MiB | January 28 2021 |
1 2 | Product Manual | Users Manual | 3.91 MiB | January 28 2021 |
USER GUIDE Copyright Matica April 2020 All rights reserved Copyright Notice Users must respect the copyright regulations applicable in their own respective countries. Photocopying, translation, reproduction or transmission of this manual, in whole or in part, for any reason and using any electronic or mechanical means whatsoever, without the prior written permission of the Manufacturer company is strictly forbidden. All contents of this manual are subject to change without prior notice. The Manufacturer accepts no liability for any errors that may be found in this manual, or for any loss or damage that may arise accidentally or as a result of diffusion or use of this manual. Trademarks All other trademarks are the property of their respective owners. Printer Warranty Refer to the warranty statement provided with the printer for the warranty terms and conditions, and its limitations of liability. Environmental Impact Matica is committed to reducing the environmental impact of its products through improvements in energy efficiency. DIRECTIVE 2002/96/EC ON THE TREATMENT, COLLECTION, RECYCLING AND DISPOSAL OF ELECTRIC AND ELECTRONIC DEVICES AND THEIR COMPONENTS 1. FOR COUNTRIES IN THE EUROPEAN UNION (EU) The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately. The dumping of these devices at unequipped and unauthorized places may have hazardous effects on health and the environment. Offenders will be subjected to the penalties and measures laid down by the law. TO DISPOSE OF OUR DEVICES CORRECTLY:
a) Contact the Local Authorities, who will give you the practical information you need and the instructions for handling the waste correctly, for example: location and times of the waste collection centers, etc. b) When you purchase a new device of ours, give a used device like the one purchased to our dealer for disposal. The crossed dustbin symbol on the device means that:
- When it to be disposed of, the device is to be taken to the equipped waste collection centers and is to be handled separately from urban waste:
- Matica guarantees the activation of the treatment, collection, recycling and disposal procedures in accordance with Directive 2002/96/EC (and subsequent amendments). 2. FOR OTHER COUNTRIES (NOT IN THE EU) The treatment, collection, recycling and disposal of electric and electronic devices will be carried out in accordance with the laws in force in the country in question. User Guide iii connected. Increase the separation between the equipment and receiver. This equipment has been tested and found to comply with the limits for class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correct the interference by one or more of the following measures:
For Europe Warning This is a Class B product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. For USA This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution!!!
Any changes or modification not expressly approved by the party responsible for compliance could void the users authorities to operate this equipment. Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Consult the dealer or an experienced radio/TV technician for help. fonctionnement de l'appareil. For Canada In English:
This device complies with Industry Canadas license-exempt RSSs. Operation is subject to the following two conditions:
1) This device may not cause interference; and 2) This device must accept any interference, including interference that may cause undesired operation of the device. In French :
Cet appareil est conforme aux RSS sans licence dIndustrie Canada. Son fonctionnement est soumis aux deux conditions suivantes:
1) Cet appareil ne doit pas provoquer d'interfrences; et 2) Cet appareil doit accepter toutes les interfrences, y compris celles qui pourraient entraner un mauvais General Note: - This equipment must be used by Ordinary person / Instructed person / Skilled person User Guide iii About caution symbols:
These cautions indicate the risk of injury or shock or malfunction if the printer is not operated correctly. Be sure to follow these cautions to operate the printer safely. These cautions indicate the heated surface & involve the risk of heat injury if person touch with bare hand. These cautions indicate the touch of surface with bare hand is prohibited. User Guide iii Table of Contents PRODUCT OVERVIEW ................................................................................................... 1-1 GETTING STARTED ....................................................................................................... 1-1 Unpacking the Printer ............................................................................................................... 1-2 Functional Description .............................................................................................................. 1-3 Front View ...................................................................................................................... 1-3 Operator Panel ............................................................................................................... 1-3 Rear View ...................................................................................................................... 1-4 Power Supply ................................................................................................................. 1-4 Plastic Cards .................................................................................................................. 1-4 INSTALLATION PROCEDURES .................................................................................... 2-1 Installing the Ribbon ................................................................................................................. 2-1 Card Feeding ........................................................................................................................... 2-2 Input Hopper (Automatic Card Feeder) .......................................................................... 2-2 Front Slot (Manual Card Hopper) ................................................................................... 2-3 Adjusting the Card Thickness ................................................................................................... 2-3 Connecting the Power Supply and Powering ON the Printer .................................................... 2-4 INSTALLING THE SOFTWARE AND CONFIGURING THE PRINTER .......................... 3-1 Connecting the Printer to the Computer and Installing the Software ........................................ 3-1 Add Printer Wizard Program Communication ........................................................................... 3-3 USB Connection ...................................................................................................................... 3-3 Ethernet (LAN) Connection using DHCP .................................................................................. 3-4 Ethernet (LAN) Connection with Fixed IP ................................................................................. 3-5 Wi-Fi Connection using DHCP ................................................................................................. 3-7 Wi-Fi Connection with Fixed IP ................................................................................................ 3-9 Uninstall Program Tabs .......................................................................................................... 3-11 Add a second printer or change the type of connection .......................................................... 3-11 Matica Printer Manager .......................................................................................................... 3-11 Using the Printer Manager Instrument Bar with the Mouse ........................................... 3-12 Printers Management ............................................................................................................. 3-12 Printer Manager ..................................................................................................................... 3-13 Status Monitor .............................................................................................................. 3-13 Preferences ................................................................................................................. 3-15 Maintenance ................................................................................................................ 3-15 Encoding (optional) ...................................................................................................... 3-16 Settings ........................................................................................................................ 3-16 Updating the Printer Firmware ..................................................................................... 3-17 Duplex activation .......................................................................................................... 3-17 Options ........................................................................................................................ 3-17 Printer Status Pop-up ............................................................................................................. 3-18 User Guide iii PRINTING ................................................................................................................... 4-1 Card Printing ............................................................................................................................ 4-1 Card Printing Using Word ............................................................................................... 4-1 Double-side Printing ................................................................................................................. 4-2 Color Settings .......................................................................................................................... 4-4 PRINTER MAINTENANCE .............................................................................................. 5-1 Printer Routine Cleaning .......................................................................................................... 5-1 Standard Cleaning ................................................................................................................... 5-1 Standard Cleaning Procedure ......................................................................................... 5-1 Card Path Advanced Cleaning ................................................................................................. 5-4 Advanced Cleaning Procedure ....................................................................................... 5-4 Cleaning Roller Advanced Cleaning ......................................................................................... 5-6 Roller Cleaning Procedure .............................................................................................. 5-6 Printhead Cleaning ................................................................................................................... 5-8 Printhead Cleaning Procedure ........................................................................................ 5-8 Printing Test Cards .................................................................................................................. 5-9 Printing a Text Test Card ................................................................................................ 5-9 Printing Graphic Test Card .............................................................................................. 5-9 Printing a Dual-Side Test Card ........................................................................................ 5-9 Print head replacement procedure ......................................................................................... 5-10 ENCODING OPTIONS .................................................................................................... 6-1 Chip Encoding .......................................................................................................................... 6-1 Encoding Test ................................................................................................................ 6-1 Test ................................................................................................................................ 6-2 Reading the Chip Encoding ............................................................................................ 6-2 External Encoding .................................................................................................................... 6-3 Magnetic Encoding ............................................................................................................ 6-3 Configuration and Test ................................................................................................... 6-3 Configuration.................................................................................................................. 6-4 Test and Encoding ......................................................................................................... 6-4 TROBLESHOOTING ....................................................................................................... 7-1 Printer does not power on ........................................................................................................ 7-1 Printer has printing problems ................................................................................................... 7-1 Printer has problem with ribbon........................................................................................... 7-2 Chip Encoding problems ........................................................................................................ 7-2 RIBBONS ........................................................................................................................ 8-1 CLEANING KITS ............................................................................................................. 8-1 TECHNICAL CHARACTERISTICS ................................................................................. 9-1 User Guide iii Product Overview The printer described in this User Guide provides full color dye-sublimation or monochrome thermal transfer printing on standard 54x86 mm plastic cards. PVC, PVC Composite, PET, ABS, PET and re-printable cards are supported (accordingly with varnished card product configuration). It is managed from the computer through the USB port or via Ethernet/Wi-Fi. The ribbon carrier, that comes with the printer, allows the ribbon to be replaced quickly and easily. Several options are available so that the printer can be configured to operate in different types of environments:
Magnetic encoder Smart Card Encoding Station Contact and Contactless Smart Card encoder 10/100 Ethernet and/or 802-11 Wi-Fi connection Single Card Feed Option Connection for external smart card encoding Locking system for input Hopper, reject bin and ribbons. Getting Started The printer comes with several accessories; check carefully that they have been all received. This list may vary depending on the location where the printer will be used. The printer is shipped in special packaging designed to prevent damage during transportation. If any visible damage is noticed upon reception, contact the dealer immediately. Maintain the printer packaging intact and store it in a clean and dry place. Note: If the printer must be returned, it must be returned integrally with its full original packaging (box, cushions and protective bags). If it is returned without its original packaging and any components are damaged during transportation, such components will no longer be covered by the warranty. Matica will also charge for the new packaging which will be required to ship the printer back. User Guide 1-1 Printer The Installation Guide Unpacking the Printer The following items are included in the box:
Memory stick containing the installer, printer driver and Printer Manager. Warranty and Customer Service Information Cleaning kit Power cord Power supply USB cable Reject bin Note: Contact the dealer immediately if any of the items listed above is missing. Only use the power supply provided with the printer. 1-2 User Guide Functional Description Front View The front of the printer is the operator side and has following features:
1) Front slot for Single card Manual Feeding. 3) Operator panel and printer status indicators: ON/OFF key and 3 functional keys 5) LED light indicating card availability status in the input hopper. 2) Input Hopper 4) LCD display Operator Panel The front operator panel consists of 4 soft touch buttons and 4 status LEDs along with an informative display. Button operation o Power button (Shown as 1) Short press to turn on the printer Long press to turn off the printer when it is ON o Selection button (Shown as 2) To select the menu option and transit to respective sub-menu Selecting option in sub-menu. Ex. Standard Cleaning, chip encoder setting o Menu/Scroll button (Shown as 3) Button will be used to enter in Menu Same button will be used to scroll to next menu item Same button will be used for incrementing the value while setting Sleep time. o WiFi button (Shown as 4) Press to tun on the WiFi, if the WiFi option is present in the system LCD will display the status. User Guide 1-3 Status LED o Power LED (Shown as 5) White - indicates printer is ON o Status LED Ready (Shown as 6) Green indicates printer is ready for printer Green blinking indicates printer is receiving data or printing Amber indicates ribbon is nearing end Amber blinking indicates there is no card OR no ribbon o Status LED Error (Shown as 7) Red indicates there is an error, card jam, cover open etc in printer Red blinking indicates printer requires servicing OR during firmware upgrade o WiFi LED (Shown as 8) Off indicates WiFi is not available in printer Blue blinking indicates WiFi is available in printer but not connected Blue indicates printer is connected o Input hopper LED (Shown as 9) Off indicates there is no card available in printer Red blinking indicates no. of cards in the hopper are running low. Red indicates there are cards available in input hopper LCD Display Sequence for MENU option User Guide 1-3 Rear View The following components are located on the back panel:
1) Power cord socket 2) USB 2.0. Female B type. Host socket 3) Ethernet connector with traffic LED 4) USB 2.0 Port No.1 5) Rejection bin fixing slot. Power Supply The printer comes with an external auto-switching power supply. Note: Only use the power supply provided with the printer. Plastic Cards Listed below are the plastic card specifications:
Type:
Composite PVC, PET, ABS (varnished), Re-printable cards Dimensions:
ISO CR80 - ISO 7810 (53.98 x 85.60) Thickness:
0.25 to 1.25 mm (10 to 50 mil) manual gauge adjustment Magnetic stripe:
ISO 7811 Smart Card Contact:
ISO 7816-1,2,3,4 Smart Card Contactless:
ISO 14443A/B. 1-4 User Guide Installation Procedures Installing the Ribbon Original Matica ribbons are to be installed carefully. The ribbon carrier that comes with the printer helps to install the ribbon quickly, easily and accurately. Once the ribbon is in its carrier, the carrier can then be easily dropped into the printer using the red and grey guides. 1) Installing the ribbon 2) Insert the ribbon (not provided with the printer) into the ribbon carrier. 3) Move the door handle in the direction shown and open the Top cover. 2-2 User Guide 4 ) Ribbon carrier should be assembled inside the Right & Left Guide cores illustrated below Left Guide Core for Ribbon carrier Right Guide Core for Ribbon carrier 5) Slide Ribbon carrier back side inside the backend Guide cores per below instructions. 6) Slide Ribbon carrier front side inside the front Guide cores as per instructions till it touches Bottom of guide core as illustrated in the next page. 2-2 User Guide 7) Close the Top cover. Card Feeding Hopper Reject bin. Note: Ribbon carrier should be assembled without touching/damaging the printer head The input Hopper (automatic card feeder) can hold a maximum of one hundred 0.76 mm thick cards. A label inside the door gives the instructions for correctly positioning and orienting the card. When the single card manual feeder option is present, it can be used without needing to empty the input Hopper. The card path can be selected via software to speed card processing:
The output Hopper at the front of the printer can hold a maximum of thirty 0.76 mm thick cards. Input Hopper (Automatic Card Feeder) 1) Open Front door manually as shown below. Load the cards in the Hopper and then close the door. Opening of front door manually 2-2 User Guide Load cards in Hopper Close back Front door Front Slot (Manual Card Hopper) The manual card feeder is always ready for use and is prioritized. It is suggested that it can be used when the job requires a different card other than the ones loaded inside the input Hopper. 1) Insert the card inside the slot as per above illustration. Adjusting the Card Thickness The card thickness can be adjusted using the wheel inside the input Hopper. Cards with thicknesses ranging between 0.25 mm and 1.25 mm (10 - 50 mil) can be processed by the printer. Proceed as follows to adjust the card thickness:
1) Open the printing module compartment cover as per below instructions. User Guide 3-1 2) Slide the Card thickness selection knob to match the card thickness which is to be printed. 3) Close the Top cover. Connecting the Power Supply and Powering ON the Printer Connect the power cord to the power outlet (a) to the power supply and then connect the power supply to the printer (b) as shown below. Press the ON/OFF button (c) to power on the printer. User Guide 3-1 User Guide 3-1 Installing the Software and Configuring the Printer The Memory stick that comes with the printer contains the following:
Windows Vista, Seven, Win8, Win8.1 (32 and 64 bit) printer driver for USB, Ethernet LAN and Wireless connections (if supported by the purchased model) Printer Manager application PDF User Guide. Connecting the Printer to the Computer and Installing the Software 1) Power on the computer and then insert the memory stick. Follow the instructions displayed by the setup program. Note: Do not connect the printer yet; the setup program will instruct when to do so. 2) The setup program in the memory stick executes automatically and the following screen is displayed:
Note: If the setup program does not execute automatically, execute it manually as follows:
Select System resources Select the memory stick drive. Double click the Setup program. User Guide 3-1 3) Click I accept the agreement to accept the license agreement and then click Next. The following screen is displayed. 4) Click Next to continue. The setup program will request for the destination folder into which the installation files will be stored (the amount of disk space required for the installation is indicated on the bottom of the screen). 5) Click Next to continue. The request for program usage privileges is now displayed. Choose between For all users and For the current user only and then click Next to continue. A screen summarizing the settings just made is displayed. 6) Click Install to continue. The following screen is displayed upon completion of the installation procedure:
7) Click Finish to continue with the installation. The connection mode screen is displayed. The installation program automatically executes the Launch Add Printer Wizard by means of which the type of printer connection can be selected. The possible choices are USB, Ethernet/LAN and Wireless (Wi-Fi). Note: If Launch Add Printer Wizard check box is deselected, the Add Printer Wizard can still be executed manually from Start > Programs > Matica. 3-2 User Guide Add Printer Wizard Program Communication When the software installation is complete, a help Wizard is displayed for configuring the connection mode to be used. Note: Connection setup can be changed at any time by activating the Wizard mode from the Print Management Program. Choose the type of connection required and proceed with its installation. USB Connection Click the USB radio button on the Printer Wizard Program screen and then click Next. The following screen is displayed:
Click Next and wait for the configuration software to recognize the printer and display a message indicating that the installation was completed successfully User Guide 3-3 Ethernet (LAN) Connection using DHCP Click the LAN radio button on the Add Printer Wizard Program screen. The following screen is displayed:
Choose the LAN connection required, selecting either DHCP supplied automatically by the network server or manual insertion on the basis of specific requirements, then click Next. Note: For more information regarding a specific company network, ask the network administrator. The automatic selection DHCP Network Installation is suggested for the more common installation types. The following screen is displayed:
Attach the network cable to the printer and then click Next. The following screen is displayed by the configuration software:
If the printer is not found, click Start to search for the network printer and wait until it is found. 3-4 User Guide Once found, the printer appears in the list of available printers with its related information (IP Address, Printer name, Mac Address). Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful. Ethernet (LAN) Connection with Fixed IP Click the LAN radio button on the Add Printer Wizard Program screen. The following screen is displayed:
Click the Fixed IP Network installation radio button for the manual insertion on the basis of specific requirements, then click Next. Note: For more information regarding a specific company network, ask the network administrator. The manual selection Network Installation is suggested for the more common installation types. User Guide 3-5 The following screen is displayed:
Attach the network cable to the printer and then click Next. The following screen is displayed by the configuration software:
Enter the data required for the manual configuration of the network (if part of a company network, it may be necessary to refer to the network administrator for information). Store the data just entered by clicking Apply Changes and then click Next. The following screen is displayed:
Follow the instructions displayed:
Power OFF the printer Disconnect the USB Cable Connect the printer to the network using the LAN cable Power the printer back ON again. 3-6 User Guide Click Next upon completion. The following configuration software screen is displayed:
If the printer is not found, click Start to search for the network printer and wait until it is found. Once found, the printer appears in the list of available printers with its related information (IP Address, Printer name, Mac Address). Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful. Wi-Fi Connection using DHCP Click the Wi-Fi radio button on the Add Printer Wizard Program screen. The following screen is displayed for the search of the SSID wireless connection. Choose the wireless connection available by using the password associated to the WIFI network. The following screen is displayed:
Choose the WIFI connection required, selecting either DHCP supplied automatically by the network server or manual insertion on the basis of specific requirements, then click Next. User Guide 3-7 Note: For more information regarding a specific company network, ask the network administrator. The automatic selection DHCP Network Installation is suggested for the more common installation types. WARNING: before proceeding to connect to your wireless network: if necessary, you must manually enter the data of the wireless network (SSID and password). The settings are displayed. They include the name of the wireless network to which the printer is connected and within which the printer to be installed will be searched for. Click Next. The following screen is displayed:
Click Start to search for the printer on the network and wait until it is found. Once found, the printer appears in the list of available printers with its related information (IP Address, Printer model, Mac address). Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful. 3-8 User Guide Wi-Fi Connection with Fixed IP Click the Wi-Fi radio button on the Add Printer Wizard Program screen. The following screen is displayed for the search of the SSID wireless connection. Choose the wireless connection available by using the password associated to the WIFI network. The following screen is displayed:
Click the Fixed IP Wi-Fi Network installation radio button. Selecting either DHCP supplied manually by the network server or manual insertion on the basis of specific requirements, then click Next. Note: For more information regarding a specific company network, ask the network administrator. The manual selection DHCP Wi-Fi Network Installation is suggested for the more common installation types. WARNING: before proceeding to connect to your wireless network: if necessary, you must to manually enter the data of the wireless network (SSID and password). The settings are displayed. They include the name of the wireless network to which the printer is connected and within which the printer to be installed will be searched for. Click Next. The following screen is displayed by the configuration software:
Enter the data required for the manual configuration of the network (if part of a company network, it may be necessary to refer to the network administrator for information). User Guide 3-9 Store the data just entered by clicking Apply Changes and then click Next. The following screen is displayed:
Follow the instructions displayed:
Power OFF the printer Disconnect the USB Cable Connect the printer to the network using the LAN cable Power the printer back ON again. Click Next upon completion. The following configuration software screen is displayed:
If the printer is not found, click Start to search for the network printer and wait until it is found. Once found, the printer appears in the list of available printers with its related information (IP Address, Printer name, Mac Address). Click Next and wait for the configuration software to identify the printer and to display a message indicating that installation was successful. 3-10 User Guide Uninstall Program Tabs To uninstall the software:
1) in Windows XP, select Start > Control Panel > Add/Remove Programs > DCP Version 1.xx. 2) in Windows 7, Windows 8/8.1, select Start > Control Panel > Remove Programs > DCP Version 1.xx. Note: Alternatively, remove manually the DCP Matica applications. 1) in Windows XP, run the program C:\Programs\Matica\Espresso\unins000.exe 2) in Windows 7, Windows 8/8.1, run the program C:\Program Files (x86)\Matica\Espresso\unins000.exe. Add a second printer or change the type of connection On terminating the installation, the program Add Printer Wizard appears in the Windows Start menu > All Programs > Matica > DCP. Using this program, you can run the program Add Printer Wizard Program communication at any time to add or modify a printer connection of type USB, LAN or Wi-Fi. This allows you to choose the type of connection you want to use without having to repeat the installation from the start, maintaining also a number of printers connected to different communication ports (USB, LAN, Wi-Fi) in the Windows spooler. Matica Printer Manager Upon successful installation, the following programs are installed on the computer:
Add Printer Wizard Espresso Printer Manager software to manage the printer Setting Up Your Printer in PDF formatr User Manual in PDF format. User Guide 3-11 Using the Printer Manager Instrument Bar with the Mouse The Windows toolbar includes the Matica application logo that, when clicked, displays a popup window from where the Printer Status can be launched. Left-clicking the related icon on the instrument bar opens the Printer Manager program. Right clicking the related icon on the instrument bar opens the Windows menu popup program. The menu consists of the following:
Printer Manager: Opens the Printer Manager program Popup Job Status Quit: closes the program. Printers Management The Printers Management window is displayed, as shown below, when the program is executed from the Application bar or from Windows programs. All the printer drivers installed on the computer are displayed in this window. From here, the Printer Manager can be launched for a given printer by double-clicking on the related printer name. The following information is available in this window:
1) Printer Name: the name of the printer is displayed in this area. The printer name can be defined by the user during the installation; if is not defined by the user, it will be defined from the program during the installation in which case it will be composed of the printer name and the port where it was connected during installation. Double clicking the printer name opens the Printer Manager. 2) Connection: the following connectivity is supported:
USB (Local Connection) Wi-Fi Access Point (Printer Internal Router)
LAN (cable) WLAN (Wi-Fi). 3) Printer Status: this area can provide the following information:
- Matica Logo or Printer model logo
- Wi-Fi connection logo: the printer is connected via Wi-Fi
- Printer status with background color:
a) Green: Ready b) Light Grey: Off-line c) Amber: Job underway Error (with a brief description of the error) 4) Ribbon Type: when the printer is connected, this area indicates the type of ribbon installed in the printer. 5) Remaining Capacity: this area indicates how much ribbon is still available. Once a printer is chosen and the Printer Manager is opened after double-clicking on the printer name, the Printer Management window reduces to an icon. To then reopen the Printer Management window, proceed as explained at the beginning of this section. 3-12 User Guide Printer Manager Open the Print Manager by double-clicking in the Application bar icon
. 1) Information regarding the printer installed, or on its configuration, is displayed in this area. These contents are associated to the icon button displayed on the left hand-side of the window. The following Printer Manager function icon buttons are provided:
Status Maintenance Encoding (only for the models supporting this feature) Settings Click Back to return to the printer management window. Note: The Encoding icon will be displayed only when the Encoding option is available. Status Monitor Open the Status Monitor by clicking on the configured here. icon. The card settings and printing options can be The following information areas are available: 1) Printer Status 2) Ribbon Status - 3) Job List. User Guide 3-13 Printer Status Area The printer status and error or warning messages are displayed in this area. The possible conditions are: Ready, Busy, Disconnected. Ribbon Status Area Ribbon-related information is displayed in this area. 1) Type of ribbon installed. 2) Ribbon Preferences button: Go to Printers & Scanners > Click on MC310 printer driver > Click on Manage
> Click on Printer properties > Go to Media tab 3) Remaining ribbon capacity indicator: this indicator shows a percentage of how much ribbon can still be used. Indicator color:
- Green: from 100% to 21% remaining
- Yellow: from 20% to 11% remaining
- Red: from 10% to 1% remaining
- Empty bar, flashing: 0% remaining (error condition) Job Status Area A job queue is displayed in this area when a printing is underway. 3-14 User Guide Maintenance Open the Maintenance by clicking on the icon test card layouts and launch the printer cleaning routine. From this area, you can test the print quality using the In this environment you can run:
1) Test Card, for printing a test card 2) Cleaning, for standard or advanced card cleaning. Click on Back to return to the Status Printer screen. User Guide 3-15 Encoding (optional) Open the Encoding by clicking on the icon the retrieval of the Smart Card ATR number. If available, this feature enables magnetic encoding and The following can be defined in this area:
1) Magnetic encoding: test the module and single card read/write on the magnetic stripe of the c a r d 2) Chip encoding: test the module and read the ATR of smart cards. Note: Refer to Chapter Encoding option for more information. Settings Open the Settings by clicking on the icon Options can be configured in this area. Duplex activation, Energy Savings, Firmware Updates and User Guide 3-17 1) Energy saving parameters. 2) Firmware Update. 3) Duplex activation settings. 4) Options installed on the printer. Click Back to return to the Printer Status screen. Energy Saving Set the energy saving features in this area. Selecting or deselecting the Enable Energy Saving check box enables or disables, respectively, the Energy Saving area. When disabled, the default timing is set by the FW to 5 minutes and is displayed in grey.
(Default: Enabled). Sleep Selecting or deselecting the Enabled check box enables or disables, respectively, the Sleep feature. The sleep time is set to the factory default value of 5 minutes. To set the time field when Sleep is enabled, set the value using the sidebar arrow buttons or enter the value directly. The selectable range is from 1 to 240 minutes, in steps of one minute. Updating the Printer Firmware Open the Printer Manager Program and click the Settings button. The Settings screen is displayed. The printer firmware can be updated in this area. The Version Installed field shows the current version of the printer firmware. Click Firmware Update to launch the Update Firmware wizard. Duplex activation Two-sided printing can be enabled in this environment (for more information refer to the documentation provided with the option). Options Options Installed: Codes of the options installed. User Guide 3-17 Printer Status Pop-up The Printer status pop-up consist of a card window containing several areas that the software compiles in real time every time the pop-up needs to be displayed. 1) Printer Name area: the printers default name or its name assigned during installation is displayed in this area. 2) Status Description area: the error code or error description is displayed in this area. 3) Status Solution Area: the troubleshooting message related to the error detected and displayed in the Status Description Area, is displayed here. 4) Utility Command Bar: displayed only when the Pop-up is static and user intervention is required. The status error table describes how the utility bar is managed. a- :
click to resend a print job once an error condition is cleared. Clicking this button causes the pop-up to disappear; if the error is not cleared the pop-up will be displayed again. b- :
click to remove a print job from the printer spooler Printing Card Printing Card Printing Using Word An example is provided below:
Using Microsoft Word Cards are usually printed and encoded by a Printer Application chosen by the User. However, if required, a compatible non-proprietary Application is available as an option for designing and printing cards. Cards can be customized (logo, image and name) by creating graphic images and defining page formats. The Printer Application recognizes the printer, allowing the User to create fully customized card jobs. There are a large number of Windows applications that allow document printing (for example Microsoft Office suite tools such as MS-Word, MS-Access, MS-Excel and MS-PowerPoint). 1) Run the MS-Word application. In the Menu bar, click File then Page Setup. 2) In the Card tab, select the card Size option followed by the custom format 55x85 mm (default format). 3) If using Word: select the Page Layout tab. For Size, select Custom format. 4) In the Margins tab, set all margins to 0 and select Landscape for the Orientation. 5) Close the window by clicking OK. User Guide 4-1 6) The card can now be customized by adding the various items composing the card:
- Logotype, illustrations, Identification photo
- Fixed and variable texts
- Barcode, etc. Once the operation is complete, click File followed by Print. 7) Click Print or click on the printer icon. Select Matica printer. 8) Select Properties to customize the print options from this screen:
9) Select the Output choosing between Output Hopper or Rear Bin. User Guide 4-1 10) Click the Media tab to configure specific settings such as:
Ribbon Identification Color Panel Adjustment (brightness, contrast, sharpness) Overlay Panel Adjustment K Panel /Monochrome Adjustment (greyscale, black text, etc.) Note: If necessary, configure the settings in the Configuration tab to enable use of particular options or additional accessories installed on the printer. Double-side Printing 1) Select Properties from this screen to customize the printing options:
2) Check the box selection Dual side printing for front and back printing. 3) Click OK to store the settings made and print the card. Note: Two-sided printing is optional (installation of the Duplex Kit is required). If Dual-sided printing was selected, by clicking the Media tab of Printer Preferences the following parameters for the two sides of the card can be selected independently:
Color Panel Adjustment (brightness, contrast, sharpness) Overlay Panel Adjustment K Panel /Monochrome Adjustment (greyscale, black text, etc.) 4-4 User Guide Note: The Back-Mode button default selection optimizes the consumption of the ribbon installed in the machine. A different setting other than the default can be selected but this means enabling the printer to consume a greater amount of ribbons. Color Settings To customize color printing, click Printer Driver Properties and then click the Color Settings tab. You can modify the saturation of each color being printed by moving its related cursor. When the cursors are moved, the image with the coloured pencils illustrates how the settings change. 4-4 User Guide However, to be sure that the actual result obtained meets your expectations, it is necessary to run a few print tests. Click Defaults to restore the factory default settings. 4-4 User Guide Printer Maintenance Printer Routine Cleaning Four different cleaning processes are implemented in the printers. Standard Cleaning Suggested frequency:
Color printing: Each time the ribbon is changed Mandatory frequency (to prevent voiding the warranty) Every 1,200 cards printed. Standard cleaning is performed using the specific cleaning card as explained below. The product has an internal counter that keeps track of the number of cards printed and warns the user when the mandatory cleaning procedure must be performed. Standard Cleaning Procedure 1) Open the Top cover. 2) Remove the ribbon carrier. 3) Close the Top cover. 4) Use the cleaning card CR80 (A) or the extended Card (B). Remove all the protective film. Extended card (B) CR80 (A) User Guide 5-1 5) Insert the cleaning card (A) in the rear slot of or the printer. The adhesive surface should remain at the top. insert the extended card (B) in the rear slot of the printer as represented in Figure. The adhesive surface is on both sides. A 6) Open the Printer Manager and click the Maintenance button. The Maintenance window is displayed. 5-2 User Guide 7) The counter indicates the number of cards that have been printed starting from the last cleaning operation performed. Click the Standard Cleaning button to start the cleaning procedure. Once the cleaning procedure is completed, the card is ejected from the rear slot and the counter is reset. 8) Open the Top cover 9) Insert the ribbon carrier. 10) Close the Top covers. 11) The Standard cleaning procedure is terminated and the printing counter is reset to zero. Card Path Advanced Cleaning The card path advanced cleaning procedure is required after performing five Standard cleaning procedures:
The special (alcohol impregnated) T-card must be used. The procedure involves cleaning the card path, removing the dust on the rollers and cleaning the magnetic head. The printer has an internal counter that stores the number of Standard cleaning procedures performed, so as to notify when the Advanced Cleaning procedure is required (see the Printer Manager Specifications). A software-guided procedure will assist in carrying out the cleaning operations. Advanced Cleaning Procedure 1) Open the printing module compartment covers. 2) Remove the ribbon carrier. 3) Close the printing module compartment 4) Insert the T-card into the rear slot of the printer. covers. 5-4 User Guide 5) Open the Printer Manager and click the Maintenance button. The Maintenance window is displayed. 6) The counter indicates the number of cards that have been printed starting from the last cleaning operation performed. Click the Advanced Cleaning button to start the cleaning procedure. Once the cleaning procedure is completed, the card is ejected from the rear slot and the counter is reset. 7) Open the printing module compartment covers. 8) Insert the ribbon carrier. 9) Close the printing module compartment covers 10) The advanced cleaning procedure is now concluded, and the printing counter is reset to zero. Cleaning Roller Advanced Cleaning It is suggested to perform an advanced cleaning of the cleaning roller when the standard cleaning procedure does not efficiently remove all the dust from the cleaning roller. Roller Cleaning Procedure 1) Unplug the printer from the power supply. 2) Open the Top cover 3) Remove the ribbon carrier. 4) Press with 2 fingers gently to remove Cleaning roller assembly as illustrated below. 5) Identify the roller & gently Clean the roller with water only. 6) After cleaning dry the roller thoroughly. 5-6 User Guide 7) Reinsert the roller, pushing it into its seat, pressing downwards until you hear a click sound of locking. 8) Insert the ribbon carrier. 9) Close the printing module compartment 10) The roller cleaning procedure is now concluded. 5-6 User Guide 5-8 Printhead Cleaning It is suggested to clean the printhead when dots are missing on the printed cards:
The edge of the printhead must be cleaned using the special impregnated swab or the cleaning pen. The edge of the printhead must be cleaned to remove residual ink or dust. Follow below Printhead Cleaning Procedure. 1) Unplug the printer from the power supply. 2) Open the Top cover. 3) Printhead might be hot, please ensure that it is cooled down before proceeding further. 4) Using the cleaning swab that is provided in the Cleaning Kit, clean the printhead by rubbing the swab in the direction indicated by the arrow in the figure below. User Guide 5) Close the Top cover. 5) The printhead cleaning procedure is now concluded. 5-8 User Guide Printing Test Cards Test Cards are used to check that the printer is operating correctly and to obtain some important printing parameters. Open the Printer Manager and click the Maintenance button. The following screen is displayed. Printing a Text Test Card In the Test Card area, click the Monochromatic button to launch the Text Test Card print quality test. Used mostly when a monochrome ribbon is installed or to test the black panel in a multi-panel ribbon. Printer information is printed on the Text Test Card. Printing Graphic Test Card In the Test Card area, click the Color button to launch a Graphics Test Card print quality test. It is mainly used when a multi-panel ribbon is installed. Printing a Dual-Side Test Card In the Test Card area, click the Dual Side button to launch the Dual-Side Test Card print quality test. The button is only displayed when the Printer Manager is installed on a printer with the dual-side option. User Guide 5-9 Print head replacement procedure As the print head is the most important component of the printer, it is advisable to carry out the recommended cleaning procedures in order to guarantee maximum quality at all times and longest possible service life. However, the print head may become worn and must be replaced after a certain period of time. Replacement procedure 1) Unplug the printer from the power supply. 2) Open the Top cover. 3) Remove the print head. Press in the direction indicated by the arrow to loosen the spring and to release this from its housing. 4) Remove the earth wire and the connector, connect these to the new print head and make a note of the Print Head Serial No. 5) Insert the new print head. During re-insertion, press with the sphere present in the tip of the print head on the point indicated in the figure and rotate it slightly in order to insert it in its housing. Print head Serial No. 5-10 User Guide 6 ) Close the Top cover. 7) Connect the printer to the power supply, switch on and connect it to a computer with the USB cable. 8) On the computer on which the Matica Print Manager program has been installed, select the Maintenance environment and press the Print Head Replacement button. The following screen page is displayed:
9) Enter the Print Head Serial number and confirm with the Insert button. 10) The print head replacement procedure has been completed; standard cleaning and cleaning of the print head will be requested. Follow the instructions shown on the display. User Guide 5-11 Encoding Options Chip Encoding The Chip Encoder is an optional module that allows the encoding of chip cards (smart cards). Available chip encoding modules and related functionalities:
CHIP ENCODING STATION COMBO PCTWIN + OMNIKEY Allows you to run chip encoding on contact cards (via Chip PCTwin) and on cards with out contacts (via Chip Omnikey) Code PR000015 CHIP ENCODING STATION CONTACT PCTWIN Allows you to run chip encoding on contactless cards only (via Chip PCTwin) Code PR000024 CHIP ENCODING STATION CONTACT OMNIKEY Allows you to run chip encoding on contact cards only (via Chip Omnikey) Code PR000025 CHIP ENCODING STATION CONTACTLESS OMNIKEY Allows you to run only on chip encoding contactless cards (via Chip Omnikey) Code PR000026 CONTACT STATION AND EXTERNAL ENCODER CONNECTION Allows you to run chip encoding using an encoding system off the printer Code PR000020 CONTACT STATION FOR CHIP ENCODING Allows you to run chip encoding with user - selected. Encoder boards other than those proposed by Matica Code PR000223 Install the module according to the instructions contained in the package. Encoding Test Warning: Before proceeding with the configuration of the module make sure the printer is turned on and connected to your computer via USB. Warning: before proceeding with encoding operations, download the driver compatible with the O.S: used in the PC from the site of the encoder board manufacturer. User Guide 6-1 Test Open Printer Manager and click the Encoding button. The following screen is displayed from where it is possible obtain the Smart Card ATR number. Reading the Chip Encoding This area provides the ATR number of the contact card. This operation is performed to ensure that the contact encoder is working correctly. Selecting the Encoder option from the drop-down list, choose the type of encoder you require. If only one encoder is available, this option is not active. 1) Load Button Click to start a batch job, consisting of:
a) Taking the card from the selected or default input (see card path in the printer driver Card tab) b) Moving the card to the contact encoder. 2) Read ATR Button Click to read the contact cards ATR number. For the ATR Number to be read, the card must be positioned in the contact encoder by clicking Load. The encoder then reads the card and displays the ATR number in the window. The encoder reads and displays the ATR number until clicking the Eject button, at which point the card is moved from the encoder to the output specified for the card path (see card path in the printer driver Card tab). 3) Eject Button Click to move the card that has been left inside the printer to the selected or default output. (see card path in the printer driver Card tab). Magnetic Encoding The following modules are available:
MAG ENCODER ISO The Magnetic Encoder is an optional module for the Espresso and Moca products that allows the encoding of magnetic cards. It allows you to perform the encoding magnetic in ISO format Code PR000023 MAG ENCODER JIS2 It allows you to perform the magnetic encoding format JIS2 (Japan) Code PR000018 Install the module according to the instructions contained in the package. Configuration and Test Warning: Before proceeding with the configuration of the module make sure the printer is turned on and connected to your computer via USB. Configuration To print using the Magnetic Encoder, enable these modules on the printer so that the printer driver can use them correctly. 1) Set the Coercitivity values from High, Low. 2) Set the "Standard" encoding preferences. With this drop - down menu is possible to set which standard to use for encoding the cards. These are the possible choices: ISO (Default) - ISO 7811 Standard or JIS-
2 - Japanese JISB9561-1979 Standard. 3) Tracks (ISO Standard), With these commands, for every single track, is possible enable / disable the track and make the ISO Standard choice. Track 1, Track 2, Track 3: with the selection boxes is possible enable/disable the tracks, with the drop -
down box is possible choose the standard ISO. The possible choices of Standard ISO in the drop -down menu are:
Standard ISO1 ISO2 Track 1 DEFAULT DEFAULT Track 2 Track 3 ISO3 DEFAULT Tracks (JIS-2 Standard): If the JIS-2 standard is chosen, only the track 1 appears and in the drop-down menu. Standard JIS-2 Track 1 DEFAULT 4) Mag strip start/end sentinels: with these commands it is possible to set the Special Character Strings used for the in-line magnetic encoding. These special characters are placed at the beginning and end of the characters that we want to write in the magnetic fields, for more details please refer to the rule ISO7811. Every Start and end sentinel must have the possibility to manage until of 3 characters each. In the drop -
down menu there are two type of choices:
Default: the strip start/end sentinels Characters are the Standard DCP and they are not editable. Personalized: the strip start/end sentinels Characters are editable by the user. In the "begin" and "end" boxes is possible display or set the specials characters. Every row corresponds to a track. For each track, you can use up to a maximum of three characters, always followed by the track number as follows:
track 1: start= -%1 end=?
track 2: start= -%2 end=?
track 3: start= -%3 end=?
6-4 User Guide Test and Encoding The magnetic card is read and written in the magnetic encoding area. The Track Area contains the fields (ISO Standard or JIS-II Standard) where the magnetic tracks can be read or written. Printer Driver Track Status Track Label Enabled Black Track Window Active (inside, the text displayed in grey shows how the track is set for the printer driver) Disabled Grey light Not Active, the background is slightly grey (inside, the text displayed in light grey shows how the track is set for the printer driver) Not Active
(empty) Result Box Active (empty) When the read mode is selected, the characters read are displayed in the Read/Write window. When the write mode is selected the characters to be encoded are written in this window. In the write window, certain checks have to be performed on the characters typed. Characters have to be compatible with the ISO or JIS-II standard chosen for the printer driver, otherwise an error message is displayed. 1) Load Button Click to start a batch job, consisting of:
a) Taking the card from the selected or default input (see card path in the printer driver Card tab) b) Moving the card to the magnetic encoding area. 2) Encode button Click to encode a magnetic card. To encode the card, it must firstly be positioned in the magnetic encoder by clicking Load. a) Card encoding for the enabled tracks, reads the characters written in the track window and encodes them. b) The results window displays whether the operation was executed correctly or not. c) Upon completion of the card writing, the card remains in the magnetic encoding area until clicking Eject, at which point the card is then ejected to the specified card path. d) If an error occurs during encoding, the card is sent to the Reject bin. 3) Read Button Click to read a magnetic card. To read the card, it must firstly be positioned in the magnetic encoder by clicking Load. a) For enabled Tracks, it displays the value read in the track windows. In the results window, it indicates whether the operation was executed correctly or not. b) Upon completion of the card reading, the card remains in the magnetic encoding area until clicking Eject, at which point the card is then ejected to the specified card path. 4) Eject Button Click to move the card that has been left inside the printer to the selected or default output (see card path in the printer driver Card tab). User Guide 6-5 Trouble shooting Printer does not power on Printer does not power on Disconnect and reconnect again the power cables making sure that an electricity supply is actually present Printer has printing problems Printer does not start printing (no movement) Make sure that a MC310 printer appears in Devices and Printers and that it is active (icon appears in dark grey) Make sure that card is present in the input hopper Make sure that the front panel (output bin) is closed Make sure that the ribbon is actually loaded and that its cover is fully closed Executes movements but card is not printed
(blank card) Make sure that the ribbon cartridge is inserted correctly The identifier of the ribbon has been damaged and as a result cannot be used by the machine: change the ribbon Defects in Print Quality Single or Multiple horizontal lines: clean the printhead using a swab or pen as described in the User Manual Dots appear on printout due to dirty cleaning roller:
clean with water as described in the User Manual If printout colors or appearance are not satisfactory, modify the Brightness, Contrast and Sharpness values in Printer Preferences and check printout improvement USER USER USER USER User Guide 7-1 Printer takes up the card but remains blocked USER The card thickness setting does not correspond with that of the card being used: set the correct value, remove the card, then switch the printer off and on again. If you are using non-original ribbon, check that the type of ribbon set for the driver corresponds with the one actually being used Flip Over not in position: switch off the machine, remove by hand any card left in the flip over, then switch the printer on again The weight of the input hopper does not rest on the card in the tray or is missing. Free the weight or introduce it Check that the cleaning roller is not out of place. If it is, switch off the machine, put the roller back into position and switch the machine on again. Check that no ribbon fragments are present in the card path. If there are, switch the machine off and remove them, then switch the machine on again Check that no card is present in the path. If there is, switch the machine off, remove the card, then switch the machine on again Printer has problem with ribbon If the ribbon has tears or locks with error 14 Chip Encoding problems Difficulties or failures in the code reading ATR Problems with the Software The Printer Manager is closed and you can not dialogue with the printer USER USER USER Open the menu or window applications (depending on the operating system by clicking on the icon or Run the "Matica Printer Manager" from the program group "Matica> DCP 7-2 User Guide Ribbons The following Matica ribbons can be used:
Ribbon Type Code to order Monochrome BLACK-2000 : 2000 prints, standard quality Color YMCKO : 200 prints YMCKO : 250 prints - NOT available for MOCA Color 1/2 YMCKO : 400 prints YMCKOK: 200 prints Monochrome KO-600: 600 prints Monochrome RED-1000: 1.000 prints Monochrome BLUE-1000: 1.000 prints Monochrome GREEN-1000: 1.000 prints Monochrome WHITE-1000: 1.000 prints Monochrome SILVER-500: 500 prints Monochrome GOLD-500: 500 prints PR000034 PR000032 PR000031 PR000166 PR000033 PR000165 PR000098 PR000100 PR000099 PR000101 PR000162 PR000163 Each Matica ribbon has an RFID tag with ribbon identification data that allows the printer to configure all the counting and optimization parameters and procedures. It is strongly suggested to exclusively use original Matica ribbons. The use of non-original accessories could damage the product and therefore void the factory warranty. Cleaning Kits The following Cleaning Kits can be used:
Cleaning Kits Code to order Standard Cleaning Kit: 5 cleaning sticky cards and 5 cleaning swabs Advanced Service Cleaning Kit: 2 cleaning T-cards, 2 cleaning sticky cards, 1 cleaning pen PR000196 PR000197 User Guide 8-1 Technical Characteristics Single-side or dual-side (*) printing module Edge-to-edge printing Color dye sublimation and monochrome thermal transfer 300 dpi printhead (11.8 dots/mm) Up to 128MB of RAM Drop-in ribbon carrier User-friendly features for easy-to-use functionality and maintenance Connectivity*
High-speed USB 2.0 Ethernet TCP-IP, 10BaseT, 100BaseT with Traffic LED (*) Wi-Fi IEEE 802.11 b/g (*) SD card slot (*) Round connector for external encoding (*) Card Management 100 card capacity in automatic input Hopper (0.76 mm 30 mil) 30 or 80 (*) card capacity in output Hopper (0.76 mm 30 mil) Exception card manual feeder (*) Rear bin (*) Card types: PVC and composite PVC cards, PET cards, ABS cards (*) Card thickness: 0.25 to 1.25 mm (10 to 50 mil) Card format: ISO CR80 - ISO 7810 (53,98 mm x 85,60 mm) Ribbons Automatic detection and parameter setting Smart Ribbon level memory and management Smart Ribbon optimization in monochrome printing Available ribbon: please refer to Matica website: www.maticacorp.com Print Speed Single-side Monochrome: up to 850 cph (*) Single-side YMCKO: up to 180 cph (*) Dual-side YMCKO-K: up to 140 cph (*) Encoding (*) Magnetic encoder (read/write) 3-track HiCo/LoCo ISO 7811 and JIS II Smart card contact station ISO 7816-1, -2 (excluding Appendix B), -3, -4 Contact/Contactless encoders compatible with std Cards MIFARE, MIFARE DESFire iCLASS ICODE, ISO 14443 A&B, ISO 15693 and ISO 7816 User Guide 9-1 Software Printer driver Printer Manager Automatic Installer Compatible with Windows: XP SP3; W7 32/64 bit, W8.x 32/64 bit Security Slot for Kensington lock Lockers with keys for input Hopper, rear bin and ribbon (*) Power Supply Auto-switching external power supply unit with interchangeable power cords Output 24 Volts DC, 3.0 A Input 100-240 Volts AC, 50-60 Hz, 1.6 A Marking label is pasted at the bottom cover of the printer. Dimensions and Weight Dimensions (H x W x L): 253 x 200 x 395 mm Weight: 6.6 kg Quality Standards CE Power saving settings Sound pressure less than 48 dB (A) in operation mode (ISO 7779) Min/max operating temperature: 15 / 40 C (59 / 104 F) Humidity: 20% to 65% non-condensing Min/max storage temperature: 5 / +70 C (23 / 158 F) Storage humidity: 20% to 70% non-condensing
(*) Only in some models/options 9-2 User Guide DECLARATION OF CONFORMITY (according to ISO/IEC 17050) Manufacturer:
Matica Technologies Address:
Theresienhoehe 30, Munich Germany - 80339 Equipment category:
Product type:
Information Technology Equipment Direct to Card Printer Models:
MC310,XXXXX (X = A-Z, 0-9 or BLANK) The undersigned hereby declares, on behalf of Matica, that the above- referenced product, to which this declaration relates, complies with the following council directives and harmonized standards. Council Directives:
1999/5/EC relating to radio and telecommunications terminal Harmonized Standards: EN 60950-1:2006 + A11:2009 + A1:2010 + A12:2011 equipments 2006/95/EC 2004/108/EC 2011/65/UE Low Voltage Directive EMC Directive ROHS Directive Information technology equipment Safety Part 1: General requirements EN 55022:2010 Information technology equipment Radio disturbance characteristics Limits and methods of measurement EN 55024:1998 + A1:2001 + A2:2003 Information technology equipment - Immunity characteristics -
Limits and methods of measurement EN 61000-3-2:2006 + A 1: 2009 + A 2 . 2009 Electromagnetic compatibility (EMC) - Part 3: Limits Section 2: Limits for harmonic current emissions (equipment input current 16 A per phase) EN 61000-3-3:2013 Electromagnetic compatibility (EMC). Part 3: Limits. Section 3: Limitation of voltage changes, voltage fluctuations and flicker in public low-voltage supply systems, for equipment with rated current 16 A per phase and not subject to conditional connection Typed name and position of authorized person Signature of authorized person Year of CE marking: 20XX Date and place of issue: XX.XX.XXXX HXXCCCCXX VP Marketing and Training Matica - www.maticacorp.com All rights reserved
1 2 | User Manual | Users Manual | 3.48 MiB | December 09 2022 / June 01 2023 | delayed release |
USER MANUAL MC DTC Series MC DTC Series User manual 1 / 51 Copyright Matica July 2022 All rights reserved Copyright Notice Users must respect the copyright regulations applicable in their own respective countries. Photocopying, translation, reproduction, or transmission of this manual, in whole or in part, for any reason and using any electronic or mechanical means whatsoever, without the prior written permission of the Manufacturer is strictly forbidden. All contents of this manual are subject to change without prior notice. The Manufacturer accepts no liability for any errors that may be found in this manual, or for any loss or damage that may arise accidentally or as a result of diffusion or use of this manual. Trademarks All other trademarks are the property of their respective owners. Printer Warranty Refer to the warranty statement provided with the printer for the warranty terms and conditions, and its limitations of liability. Environmental Impact Matica is committed to reducing the environmental impact of its products through improvements in energy efficiency. WEEE Directive (2012/19/EU) for customers in European Union (EU) & The Waste Electrical and Electronic Equipment Regulations 2013 For customers in the UK 1. FOR CUSTOMERS IN THE EUROPEAN UNION (EU) and UK The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately. The dumping of these devices at unequipped and unauthorized places may have hazardous effects on health and the environment. Offenders will be subjected to the penalties and measures laid down by the law. TO DISPOSE OF OUR DEVICES CORRECTLY:
a) Contact the Local Authorities, who will give you the practical information you need and the instructions for handling the waste correctly, for example: location and times of the waste collection centers, etc. b) When you purchase a new device of ours, give a used device like the one purchased to our dealer for disposal. The crossed dustbin symbol on the device means that:
- If it is to be disposed of, the device is to be taken to the equipped waste collection center and is to be handled separately from urban waste:
- Matica guarantees the activation of the treatment, collection, recycling and in accordance with Directive 2002/96/EC (and disposal procedures subsequent amendments). 2. FOR OTHER COUNTRIES (NOT IN THE EU) The treatment, collection, recycling and disposal of electric and electronic devices will be carried out in accordance with the laws in force in the country in question. MC DTC Series User manual 2 / 51 For Europe Warning This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Product contains RF section (or module), compiled with ETSI EN 300 330 V2.1.1 (2017-02) For US This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation. FCC Caution!!!
Any changes or modification not expressly approved by the party responsible for compliance could void the users authorities to operate this equipment. This equipment has been tested and found to comply with the limits for class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Increase the separation between the equipment and receiver. connected. Consult the dealer or an experienced radio/TV technician for help. FCC ID: 2AT78-MC310 RF Antenna Type: Integrated PCB trace loop antenna in main board & Frequency 13.56 MHz For Canada In English:
This device complies with Industry Canadas license-exempt RSSs. Operation is subject to the following two conditions:
1) This device may not cause interference; and 2) This device must accept any interference, including interference that may cause undesired operation of the device. IC: 25413 MC310 In French :
Cet appareil est conforme aux RSS sans licence dIndustrie Canada. Son fonctionnement est soumis aux deux conditions suivantes:
1) Cet appareil ne doit pas provoquer d'interfrences ; et 2) Cet appareil doit accepter toutes les interfrences, y compris celles qui pourraient entraner un mauvais fonctionnement de l'appareil. General Note: - This equipment must be used by Ordinary person / Instructed person / Skilled person MC DTC Series User manual 3 / 51 About caution symbols:
These cautions indicate the risk of injury or shock or malfunction if the printer is not operated correctly. Be sure to follow these cautions to operate the printer safely. These cautions indicate the heated surface & involve the risk of heat injury if persons touch them with a bare hand. These cautions indicate where the touch of the surface with a bare hand is prohibited. MC DTC Series User manual 4 / 51 1 Contents 2 3 4 4.1 4.2 4.3 4.4 5 5.1 5.2 5.1.1 5.1.2 5.2 5.3 6 6.1.1 6.1.2 6.1.2.1 6.1.2.2 6.2 6.3 5.2.2 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.8.1 7.9 8 8.1 8.2 8.3 8.4 8.5 9 9.1 9.1.2 9.2 9.2.1 9.3 9.4 10 10.1 11 Product overview ................................................................................................................................ 6 Technical characteristics .................................................................................................................... 7 Getting started ..................................................................................................................................... 9 Front view ....................................................................................................................................... 10 Operator panel ................................................................................................................................ 11 Rear view and bin installation ......................................................................................................... 12 LCD display menu options .............................................................................................................. 13 Installation procedures ..................................................................................................................... 14 Installing the ribbon ........................................................................................................................ 14 Card feeding ................................................................................................................................... 16 Input hopper (automatic card feeder) .................................................................................... 16 Front slot (manual card hopper) ............................................................................................ 16 Adjusting the card thickness ........................................................................................................... 17 Connecting the power supply and powering ON the printer ........................................................... 18 Installing the software and configuring the printer ........................................................................ 19 Printer connection through USB ........................................................................................... 19 Printer connection through LAN/Ethernet ............................................................................. 22 DHCP .......................................................................................................................... 22 Static IP ....................................................................................................................... 25 Uninstall program tabs ................................................................................................................... 28 Tools ............................................................................................................................................... 28 About .............................................................................................................................................. 28 Printing ............................................................................................................................................... 29 Print setting tab .............................................................................................................................. 29 Card front setting tab ...................................................................................................................... 30 Rewritable card printing option ....................................................................................................... 30 Card back setting tab ...................................................................................................................... 32 Mag encoding setting and mag encoding tool tab ........................................................................... 32 Laminator ........................................................................................................................................ 33 Color settings .................................................................................................................................. 33 Monochrome option: ....................................................................................................................... 34 Resin area extraction ...................................................................................................................... 35 Printing rest cards using printer menu ............................................................................................ 36 Printer maintenance .......................................................................................................................... 37 Standard cleaning .......................................................................................................................... 37 Card path advanced cleaning ......................................................................................................... 39 Cleaning roller advanced cleaning ................................................................................................. 40 Printhead cleaning .......................................................................................................................... 42 Printhead replacement procedure .................................................................................................. 43 Options ............................................................................................................................................... 45 Chip encoding (contact and contactless) ........................................................................................ 45 Use of PC/SC encoder wizard to test dual interface in DCP .................................................. 45 Magnetic encoding ......................................................................................................................... 47 Configuration .......................................................................................................................... 47 E-locks & manual lock .................................................................................................................... 47 Duplex activation ............................................................................................................................ 48 Troubleshooting ................................................................................................................................ 49 Sensor setting display in LCD ........................................................................................................ 50 Ribbons and cleaning kits ................................................................................................................. 51 MC DTC Series User manual 5 / 51 2 Product overview The printer described in this User Guide provides full colour dye-sublimation or monochrome thermal transfer printing on standard CR80 plastic cards. PVC, PVC composite and rewritable cards. PC, PET and ABS cards can be supported with a UcYMCK ribbon type. Depending on the model and configuration purchased, it is managed via the driver installed on the computer through USB, Ethernet or Wi-Fi. The ribbon carrier that comes with the printer allows the ribbon to be replaced quickly and easily. Several options are available to configure the printer for different applications:
Magnetic stripe encoder Contact and contactless smart card encoder 10/100 Ethernet and/or 802-11 Wi-Fi connection Single/exception card feed option Locking system for the input hopper, reject bin and ribbons. MC DTC series features Features Rewritable cards Magnetic stripe encoding Single side printing Dual side printing Smart card encoding Automatic feeder Manual feeder Dual feeder Rear eject USB Ethernet Wi-Fi Single wire encoding functionality Display Laminator compatibility (inline) E-Lock MC110 MC210 MC310 S3110 X X X X X X X X X X X X X X X X X X Note: If upgrades are required, please contact the Matica agent quoting options or kit numbers. Optional Standard X Not available MC DTC Series User manual 6 / 51 3 Technical characteristics Details Technology Print method Print technology - color Print technology - monochrome Print resolution Print area Card path Connectivity USB 2.0 Ethernet TCP-IP 10BaseT/100BaseT Wi-Fi (factory installed option 802.11a/b/g) Single wire encoding functionality (factory installed option) Card handling Input feeder Dual feeder Input feeder capacity Output stacker Rear bin (80 cards (rear) Output stacker operation Single / manual feeding Card specifications Card format Card thickness Material Encoding options Magnetic stripe encoder 3 tracks, ISO 7811 / JIS II Smart card contact chip ISO 7816-1, 2 (excluding appendix B), 3, 4 PCSC and EMV compliant Smart card contactless ISO 14443A/B MIFARE, MIFARE DESFire iCLASS ICODE, ISO 14443 A&B, ISO 15693 and ISO 7816 Dimensions and weight Dimensions (H x W x L) Weight Power supply
MC110 MC210 MC310 Direct-to-card Dye-sublimation Resin thermal transfer 300 x 300 dpi (11.8 dots/mm) CR80 edge-to-edge Short edge X X Automatic X 100 cards (0.76 mm 30 mil) 30 card (front) Both, open or closed while printing X X X X X X X ISO CR80, ISO 7810 53.98 mm x 85.60 mm / 3.370 x 2.125 0,25 1,25 mm / 10 50 mils PVC, PVC Composite, Rewritable cards. Polycarbonate, PET, ABS (varnished) crosscheck with ribbons portfolio X 255,6 x 202 x 405,4 mm 10 kgs Auto-switching external power supply unit with interchangeable power cords Input 220-240 volts AC, 50-60 Hz, 1.6 A Output 24 volts DC, 3.0 A MC DTC Series User manual 7 / 51 Memory RAM User interface LCD display Locks option Electronic / manual locks Quality standards / certifications
Operating conditions Temperature Humidity Storage conditions Temperature Humidity Safety X X 128 MB X RoHS CE, FCC, cTVus, WEEE Proposition 65 (California, USA) Sound pressure less than 48 dB (A) in operation mode (ISO 7779) Min/max operating temperature: 15 / 40 C (59 / 104 F) Humidity: 20% to 65% without condensation Min/max storage temperature: -5 / +70 C (23 / 158 F) Storage humidity: 20% to 70% without condensation Support for Kensington security lock Ribbons
XPS driver
Software SDK Warranty
Automatic detection and parameter setting Two level encoding protection Smart ribbon level memory and management Smart ribbon optimization when monochrome printing XPS Windows driver (not EDIsecure) compatible with Windows (32/64 bits) XP SP3, Vista, W7, W8, W10, W22 as a standard driver supplied with the printer EDIsecure driver to facilitate integration and service bureau Available for system integrators upon request Check T&Cs MC DTC Series User manual 8 / 51 4 Getting started The printer comes with several accessories; check carefully that they have all been included. This list may vary depending on the location where the printer will be used and the model or the configuration you have purchased. The printer is shipped in special packaging designed to prevent damage during transportation. If any visible damage is noticed upon receipt, or if any of the items listed below are missing, contact your Matica agent immediately. Maintain the printer packaging intact and store it in a clean and dry place. Note: If the printer must be returned, it should be returned integrally with its full original packaging (box, cushions and protective bags). If it is returned without its original packaging and any components are damaged during transportation, such components will no longer be covered by the warranty. Matica will also charge for the new packaging which will be required to ship the printer back. The following items are included in the various printer models:
Item Description Power supply Power cord USB cable Reject bin Ribbon cartridge USB stick Cleaning card Cleaning swab Quick start guide MC110 MC210 MC310 Remarks X X X Only use the supplied one Plug type varies dependent on region Paper copy MC DTC Series User manual 9 / 51 Functional description 4.1 Front view The front of the printer is the operator interface and has the following features:
Front slot For single card manual feeding (not available for MC110 and MC210) Input hopper Operator panel and printer status indicator with keys LCD display
*Not available for MC110 LED lights indicating card availability in the input hopper
*Not available for MC110 and MC210 Off indicates there is no card available in the input hopper Red intermittent indicates cards in the input hopper are running low. Red indicates there are cards available in input hopper MC DTC Series User manual 10 / 51 4.2 Operator panel The front operator panel consists of 4 soft touch buttons and 4 status LEDs along with an informative display
(MC210 and MC310 only). Power button Short press to turn on the printer, long press to turn off the printer. Selection button To select a menu / sub-menu option and transit to the respective sub-menu Menu / scroll button Used to enter the main menu as well as enter and scroll the sub-menus. Wi-Fi button Press to turn on the (optional) Wi-Fi on MC310 printers, the LCD display will display the status accordingly. Power LED White when printer is on. Ready status LED Amber indicates ribbon is nearing end Amber intermittent indicates there is no card OR no ribbon Error status LED Red indicates there is an error for example: card jam, cover open Red intermittent indicates printer requires servicing OR firmware upgrade Green indicates printer is ready to print Green intermittent indicates printer is receiving data or printing Wi-Fi LED Off indicates Wi-Fi is not available Blue intermittent indicates Wi-Fi is available but not connected Blue indicates printer is connected to Wi-Fi MC DTC Series User manual 11 / 51 4.3 Rear view and bin installation The following components are located on the back panel:
Power cord socket USB 2.0. Female B type. Host socket Ethernet connector with traffic LED (MC210 and MC310 only) USB 2.0 Port No.1 USB 2.0 Port No.2 Rejection bin fixing slot Kensington lock 4.3.1 Power supply The printer comes with an external auto-switching power supply. Note: Only use the power supply provided with the printer. MC DTC Series User manual 12 / 51 4.4 LCD display menu options MC DTC Series User manual 13 / 51 5 Installation procedures 5.1 Installing the ribbon Original Matica ChromXpert ribbons should always be used and are to be installed carefully. The ribbon cartridge that comes with the printer helps to install the ribbon quickly, easily and accurately. 1. Remove the ribbon from the sealed bag, place the red reel into FRONT SIDE of cartridge and push securely into the clips, then place the grey reel into the other end of the cartridge and push securely into the clips. 2. Move the door handle in the direction shown and open the top cover. 3 . Ribbon cartridge should be positioned inside the printer, color matching the guides with the cores as shown below:
MC DTC Series User manual 14 / 51 4. Make sure the cartridge is inserted properly and the cores are positioned at the bottom of the guides, then close the top cover. Note: Ribbon cartridge should be assembled without touching/damaging the printhead. MC DTC Series User manual 15 / 51 5.2 Card feeding The input hopper (automatic card feeder) can hold a maximum of one hundred 0.76 mm thickness cards. A label inside the door gives the instructions for correctly positioning and orienting magnetic stripe and smart cards The card path can be selected from the driver to speed up card processing:
Front hopper Manual feeder (** not applicable for MC110 and MC210) Rear hopper / reject bin (** not applicable for MC110) The output hopper at the front of the printer can hold a maximum of thirty 0.76 mm thickness cards. 5.1.1 Input hopper (automatic card feeder) Open the hopper door as shown below to load the cards and close the door. 5.1.2 Front slot (manual card hopper) The manual card feeder is always ready for use and is prioritized. It is suggested that it can be used when the job requires an exception card to the ones loaded inside the input hopper. Insert the card inside the slot as shown below. Note: contact chip cards to be inserted face up, magnetic stripe cards should be inserted with the magnetic stripe facing downwards towards the right. MC DTC Series User manual 16 / 51 5.2 Adjusting the card thickness The card thickness can be adjusted by sliding the green selection lever to the required thickness. (a label is attached on the smart card encoder cover to guide the selection). Cards with thicknesses ranging between 0.25 mm and 1.25 mm (10 - 50 mil) can be processed by the printer. To adjust the card thickness:
1. Open the printing module compartment cover. 2. Slide the card thickness selection lever to match the card thickness which is to be printed, then close the top lid. MC DTC Series User manual 17 / 51 5.4 Connecting the power supply and powering ON the printer 1. Connect the power cord to the power brick. Then connect the power supply. Insert the power supply to the printer as shown below. 2. Press the power button to turn the printer ON. MC DTC Series User manual 18 / 51 6 Installing the software driver and configuring the printer The USB thumbdrive that comes with MC310 printers contains the following files:
PDF of this user guide XPS driver installer For MC110 and MC210 please visit www.maticacorp.com/install to download the XPS driver and to view step-by-
step installation videos. Connecting the printer to your computer and installing the driver software 6.1.1 Printer connection through USB 1. Download/save a copy of Matica XPS driver installer software onto your PC/Laptop. 2. Double click on the installer, then click Next 3. Accept the license agreement and click Next. MC DTC Series User manual 19 / 51 4. Leave the Network Printer option unticked, then click Next to continue with the installation. 5. During the installation process, the installer checks for previous versions of the driver a. If an older version is detected, a pop-up will ask permission to remove the existing driver. It is recommended to do so - click Yes. b. If no driver is detected, move to step 9. 6. A dialog box appears, please disconnect or switch OFF the printer, then click OK. MC DTC Series User manual 20 / 51 7. Restart is required, click Yes. 8. After restarting the PC, run the installer again. Installation repeats steps 1 to 5, then moves to step 9 please note this might take several minutes. Once the installation is near completion, a pop-up message will ask to either connect or switch ON the printer, please do so and click OK. 9. The install is complete, click Finish. MC DTC Series User manual 21 / 51 6.1.2 Printer connection through LAN/Ethernet The MC210 and MC310 printers can be connected to a network i.e., LAN/Ethernet connection through 2 types of connection a) DHCP b) Static IP 6.1.2.1 DHCP If the printer was already installed with a USB connection, disconnect the USB cable from the printer and switch OFF the printer. 1. Download/save a copy of Matica XPS driver installer software onto your PC/Laptop. 2. Double click on the installer, then click Next 3. Accept the license agreement and click Next. MC DTC Series User manual 22 / 51 4. Tick the option Add a printer connected to a network (Ethernet or Wi-Fi), then click Next. 5. During the installation process, the installer checks for the previous versions of the driver c. If an older version is detected, a pop-up will ask permission to remove the existing driver. It is recommended to do so - click Yes. d. If no driver is detected, move to step 9. MC DTC Series User manual 23 / 51 6. A dialog box appears, please disconnect or switch OFF the printer, then click OK. 7. Restart is required, click Yes. 8. Connect the printer with an Ethernet cable (not supplied) and switch it ON. 9. For DHCP connections select DHCP and click Next MC DTC Series User manual 24 / 51 10. For DHCP connections the following dialog box appears. It enables you to add the printer port name per the guidance provided. I.e. model name + 7 digit serial number 11. Click Finish to complete the Matica XPS driver setup wizard 6.1.2.2 Static IP Follow the steps below to set the printer to Static IP. 1. Ensure the driver was installed using USB connection, switch ON the printer and connect to the USB port. 2. Connect the Ethernet cable (not supplied) to your PC and to the printer whilst the USB cable is still connected. Then switch the printer OFF and ON again. 3. Go to Control Panel > Devices and Printers > right click on MC DTC > Printer Properties then select the Network tab. MC DTC Series User manual 25 / 51 4. Note down the IP address and set DCHP to OFF, then click Apply and OK. Note: If IP address needs changing, set the DCHP to OFF and change the IP address and gateway, then click Apply and OK. 5. Once IP address is set or noted down, disconnect the USB connection from printer. 6. To connect the printer through Static IP run the installer and follow the steps 1 to 11 in chapter 6.1.2.1 -
DHCP. 7. Connect the LAN cable, then turn the printer OFF and ON again. 8. Select Static IP Address and click Next. MC DTC Series User manual 26 / 51 9. Enter the Static IP Address noted in step 4, then click Next. 10. Click Finish to complete the Matica XPS driver setup wizard. MC DTC Series User manual 27 / 51 6.2 Uninstall program tabs To uninstall the software follow one of the two methods displayed below, then restart your PC. Start > Control Panel > Programs and features > Uninstall > Matica XPS Driver version 1.x.x.x Start > Matica > Uninstall XPS driver 6.3 Tools In the Tools menu, the sser can manage different operations in the printer, for example:
Printer cleaning - Refer to chapter 8.1 (standard cleaning) Advanced printer cleaning - Refer to chapter 8.2 (card patch advanced cleaning) Activate duplex printing - Refer to chapter 9.4 (duplex activation) Update printer firmware Update printer LCD firmware Perform PC/SC encoder check Update printer FONT firmware Printhead replacement -Refer to chapter 8.5 (printhead replacement procedure) Once the printer is correctly installed, connected and switched ON, the Tools tab can be accessed through:
Control Panel > Devices and Printers > Right click on MC DTC > Printer Properties 6.4 About In the About tab, you can check the firmware version installed in the printer and other related information. MC DTC Series User manual 28 / 51 7 Printing Card printing Cards are usually printed and encoded by a printer application chosen by the user. However, if required, a compatible non-proprietary application is available as an option for designing and printing cards. Cards can be customized (logo, image and name) by creating graphic images and defining page formats. The printer application recognizes the printer, enabling the user to create fully customized cards. The XPS driver sets the printer properties based on the printing operation required such as:
Print setting tab Card front setting tab Card back setting tab Magnetic stripe encoding setting tab (* if Magnetic stripe encoder module is installed in printer) Lamination (* Based on lamination installation inline with printer) E-locks (* Based on e-lock installation with printer) About tab 7.1 Print setting tab The Print setting tab enables users to set the orientation of the image to be printed on the card. It also includes duplex option, card input and output options, card type and number of copies to be printed. It provides information on printer configuration, ribbon type and quantity of ribbon left. Print image orientation setting. User can set Portrait or Landscape Duplex option setting: User can print the card on both sides by setting the duplex option short edge or long edge in a duplex enabled printer. For single side printing users should select None down menu. Card path selection: drop down menu enables the user to select & set the input feeder & output option. Card type selection: drop down menu enables the user to select & set type of card to be printedr. Printer model & ribbon details MC DTC Series User manual 29 / 51 7.2 Card Front setting tab Panel Mode setting: based on type of ribbon added inside the printer for printing, the user can set color, monochrome or overlay options for the front side of the card, mirror or rotate 180 degrees and can select a Sc/Uv ribbon panel.
** For printing color and overlay front side
& monochrome on the back side using a YMCKO ribbon, the user should select the Ribbon Saver option and click OK. Panel Adjustment: the user can choose between automatic and manual setting of Brightness, Contrast & Sharpness. Automatic: Uses default setting. Manual: the user can adjust the Brightness Contrast and Sharpness, based on the print image requirement. Monochrome Options: the user can set the contrast, use half tone for the monochrome panel and set areas for Resin Extraction. Overlay Options: the user can set contrast for the overlay panel and the overlay area setting. Sc/Uv Options: the user can set contrast for the Sc/Uv panel and its print area setting. Note: Card back side setting options are available only for duplex activated DCP printers. 7.3 Rewritable card printing option Follow the steps below to use rewritable cards. 1. If printer is already printing remove the ribbon from the printer and switch the printer off and then on. 2. Open the MC310/MC210 printer properties, in the print tab select the card type as Rewritable. MC DTC Series User manual 30 / 51 3. Go to Card Front tab and select Rewritable Options. 4. Make sure rewritable printing is enabled in the printer, if not add a rewritable card in feeder and click Erase Now. A card will feed in the printer and erase the rewritable card. After the rewritable card has been erased and ejected, the rewritable option is activated in the printer, then click OK. 5. Once rewritable option is activated in printer, return to the print tab of MC310/MC210 printer properties. Select Rewritable card type and select Erase before Print. Click OK and the feature is ready to be utilized. MC DTC Series User manual 31 / 51 7.4 Card Back setting tab Panel Mode setting: based on type of ribbon added inside the printer for printing, the user can set color, monochrome or overlay options for the back side of the card, mirror or rotate 180 degrees and can select a Sc/Uv ribbon panel.
** For printing color and overlay front side
& monochrome on the back side using a YMCKO ribbon, the user should select the Ribbon Saver option and click OK. Panel Adjustment: the user can choose between automatic and manual setting of Brightness, Contrast & Sharpness. Automatic: Uses default setting. Manual: the user can adjust the Brightness Contrast and Sharpness, based on the print image requirement. Monochrome Options: the user can set the contrast, use half tone for the monochrome panel and set areas for Resin Extraction. Overlay Options: the user can set contrast for the overlay panel and the overlay area setting. Sc/Uv Options: the user can set contrast for the Sc/Uv panel and its print area setting. 7.5 Magnetic stripe encoding and the Mag Encoding tool tab The Mag Encoding setting tab is available for printers fitted with a magnetic stripe encoder. Magnetic Stripe Coercivity setting:
Based on the type of magnetic stripe card coercivity being used,the the user selects the coercivity from the drop down menu & then clicks OK. In-line Coding: Users can choose and set theStart Character and End Character for encoding tracks. Magnetic Encoding Tool: A standalone tool provided to encode magnetic encoding stripe cards. MC DTC Series User manual 32 / 51 7.6 Laminator The Laminator tab enables for the MC-L2 Inline laminator to be configured. Drop down menu for lamination that includes options for film detection, upper side lamination, lower side lamination, pass through and both sides. Laminator parameter adjustment option. Work Mode: this can be Controlled &
Standalone. To control the lamination parameters through the XPS driver, it should be set to controlled mode Tick the Use Laminator option to use a laminator in line with MC310 Note: To use a laminator inline with the MC310/MC210, the user must select the output card path as the rear outbin. 7.7 Color settings By default, the Brightness and Contrast settings in printer properties show as Automatic. To customize color printing select Manual from the drop-down menu, adjust Brightness, Contrast and Sharpness and click Apply and OK. MC DTC Series User manual 33 / 51 The Advanced option enables the user to define different brightness & contrast values for YMC panels separately. Click the Define tab after selecting the Advanced option in the drop down menu, the Advanced Panel Adjustment menu appears. The user can adjust the required Brightness and Contrast value for each panel and click OK. 7.8 Monochrome Options In Monochrome Options the user can set Contrast for monochrome, Halftone & Resin Areas extraction. MC DTC Series User manual 34 / 51 7.8.1 Resin area extraction When printing with a YMCKO ribbon, the user can select area/features in an image to print with resin (K panel) using the Resin Areas extraction option. Resin Areas extraction user interface Users can define resin area location and area by dragging the curser over the image on the right side of the user interface. Users can define extraction threshold for color to be printed in resin by adding a RGB value.
** Users can get the RGB value of a feature by using the Paintrapp. Users can select Dither Area o option based on the Shows the Defined Areas for resin extraction. Once resin area is defined click OK to proceed with print. Once area and threshold are defined the user can add using the Add tab. The added area can be removed by using the Remove tab. Note: Once the user has defined a resin area, this will always need to be removed or readjusted for a different card layout. MC DTC Series User manual 35 / 51 7.9 Printing test cards using the printer menu Test cards are used to check that the printer is operating correctly and to obtain some important printing parameters. Print a test card using the LCD display menu:
Using the Menu/Scroll button, Scroll to Advanced Setting Press the Selection button to open the respective sub-menu Scroll to Test Print Press the Selection button to print the test card Refer to the navigation chart below:
MC DTC Series User manual 36 / 51 8 Printer maintenance Four different cleaning processes are available for the MC DTC series. 8.1 Standard cleaning Suggested frequency for color printing: each time the ribbon is changed Mandatory frequency (to prevent voiding the warranty): after every 1,000 prints. Then, the printer will alert the user for Basic Cleaning on the display and with an intermittent amber LED. The product has an internal counter that keeps track of the number of cards printed and warns the user when the mandatory cleaning procedure must be performed. If the cleaning procedure is not followed at 1000 prints, at 1200 prints, the printer will alert the user for Mandatory Cleaning on the display with a red LED For printers fitted with Magnetic stripe encoders: cleaning frequency should be more often. 1. To perform standard cleaning, select Clean printer from the drop-down menu available in the Tools tab. 2. Remove the cards and ribbon cartridge and make sure both the hopper and top cover are closed, then click Next. MC DTC Series User manual 37 / 51 3. Remove the adhesive protection film from the cleaning card and insert it into the printer. Note: the extended cleaning card is for the MC310, regular CR80 cleaning cards are used for the MC110 and MC210. Remove the protective film before using. CR80 size card Extended card For MC110 and MC210 For MC310 4. Clean the printhead referring to Chapter 8.4, then click Finish. MC DTC Series User manual 38 / 51 8.2 Card path advanced cleaning The card path advanced cleaning procedure is required after performing five standard cleaning procedures:
. After every 5000 prints, the printer will alert the user for Advanced Cleaning on the printer display and with an intermittent red LED Advanced cleaning is performed using the T-card as explained below. The procedure involves cleaning the card path, removing the dust on the rollers and cleaning the magnetic head. The printer has an internal counter that stores the number of standard cleaning procedures performed, so as to notify when the advanced cleaning procedure is required (see Printer Manager Specifications). A software-guided procedure will assist in carrying out the cleaning operations. 1. To perform the advanced printer clean, select the Advanced printer clean wizard from the drop-down menu in the printer properties Tools tab and follow the instructions in the wizard. 2. Insert the T-card in the slot of the printer as guided in driver wizard Note: For the MC110 and MC210 carry out advanced cleaning with the T-card via the automatic hopper. MC DTC Series User manual 39 / 51 8.3 Cleaning roller advanced cleaning It is suggested to perform an advanced cleaning of the cleaning roller when the standard cleaning procedure does not efficiently remove all the dust from the cleaning roller. (Cleaning frequency: After every 1000 prints or more often based on the working environment) 1. Switch the printer off, unplug the power supply, open the top cover and remove the ribbon cartridge 2. Remove the encoder cover by following the instructions below Step 1: Hold the encoder cover Step 2: Move the cover downward as shown in the image to disengage Step 3: Slide out the encoder cover in the direction shown in the image MC DTC Series User manual 40 / 51 3. With the cover out of the way you can see the flip over assembly with cleaning roller (marked with arrows) Press with two fingers to remove the cleaning roller from the flip over assembly, as illustrated below. 4. Clean the roller with water only and dry it thoroughly. 5. Reinsert the roller by pressing the flanges of the cleaning roller and pushing the projections into its slot , pressing downwards until you hear a locking click. MC DTC Series User manual 41 / 51 6. To complete the procedure, insert the encoder cover and ribbon cartridge back into position, then close the top cover. 8.4 Printhead cleaning It is suggested to clean the printhead when pixels are missing on printed cards:
The edge of the printhead must be cleaned using the cleaning pen to remove residual ink ordust. 1. Unplug the printer from the power supply and open the top cover. 1. Using the pen included in the cleaning kit, clean the printhead by rubbing the pen in the direction indicated by the arrow in the figure below. 2. Close the top cover, the printhead cleaning procedure is now complete. MC DTC Series User manual 42 / 51 8.5 Printhead replacement procedure As the print head is the most important component of the printer, it is advisable to carry out the recommended cleaning procedures in order to guarantee maximum quality at all times and the longest possible service life. However, after a certain period the print head may become worn and then must be replaced. 1. To perform printhead replacement, select Replace print head from the Tools menu. 2. Unplug the printer from the power supply, open the top cover and remove the print head as instructed below, To remove the print head. Press in the direction indicated by the arrow to loosen the spring and to release this from its housing and click Next to continue. MC DTC Series User manual 43 / 51 3. Remove the earth wire and the connector, connect these to the new printhead, make a note of the print head serial number and click Next. Print head serial number 4. Insert the new print head. During re-insertion, press the sphere present in the tip of the print head on the point indicated below and rotate it slightly to insert it in its housing. Close the top cover, then click Next. 5. Connect the printer to the power supply, switch it on and connect it to a computer with the USB cable. Click Next to continue, then enter the Print Head Serial Number and confirm with the Set button. MC DTC Series User manual 44 / 51 6. Click Finish to complete the print head replacement operation MC DTC Series User manual 8-45 / 51 9 Options 9.1 Smart card chip encoding (Contact and Contactless) The smart card chip encoder is an optional module for the MC DTC series that enables the encoding of contact and contactless smart cards. Available chip encoding modules and related functionalities:
Dual Interface Encoder Module Code PR10300003 Note: Install the module according to the instructions contained in the package. Make sure the module has been installed in the printer before running functionality tests. 9.1.2 Use of PC/SC encoder wizard to test dual interface encoder 1. To run a functionality check, go to Printer Properties > Tools > Perform PC/SC encoder check and click OK. 2. In stage 2 of the wizard, click Activate Dual Interface Module and insert the dual interface smart card into feeder. MC DTC Series User manual 45 / 51 3. To perform the test, click Load card and wait for the card to move to the encoding position, then click Read ATR. The software will read and display the cards ATR once the test has completed successfully. MC DTC Series User manual 46 / 51 9.2 Magnetic stripe encoding A magnetic stripe encoder is available as a factory-fitted optional module for the MC210 and MC310 printers. It enables the encoding of HICO and LOCO magnetic stripe cards.
*not available for the MC110. 9.2.1 Configuration Before proceeding with configuration ensure the printer is turned on and connected to your computer via USB, refer to chapter 7.5 of this document for magnetic stripe encoding settings and the Mag encoding tool tab. Sample encoding format in the document for default setting:
Layout test for sending data to track 1: 1:ABCDEFGHIJKL1234;
Layout test for sending data to track 2: 2:123456789456789999;
Layout test for sending data to track 3: ~3:123456789342567;
9.3 E-locks and manual locks E-lock and manual lock options are available for specific variants of Matica DTC printers. i.e.: S3110 for Financial Instant Issuance comes with pre-installed electromechanical locks for the feeder door and top cover. MC DTC Series User manual 47 / 51 9.4 Duplex activation The duplex activation kit is an optional module for the MC DTC Series that enables printing on both sides of the card. Available duplex activation kits and related functionalities:
MC DTC Series Duplex Activation Kit Code PR10300016 To enable the dual sided printing please follow the instructions below:
1. Printer Properties > Tools > Activate Duplex printing, then click OK to proceed. 2. Place the activation kit card over the red logo on the right-hand side of the printer, then follow the wizard instructions. 3. Once the option has been activated, switch the printer off, then on again. MC DTC Series User manual 48 / 51 10 Troubleshooting Printer does not power on Disconnect and reconnect the power cables making sure that an electricity supply is present. Printer does not start printing (no movement) Make sure that the printer (MC110/MC210/MC310) appears in Devices and Printers and that it is active Make sure that cards are present in the input hopper Make sure that the ribbon is loaded and that the cover is fully closed Executes movements but card is not printed (blank card) Make sure that the ribbon cartridge is inserted correctly If the RFID identifier of the ribbon has been damaged and as a result cannot be used by the machine: change the ribbon Defects in print quality Single or multiple horizontal lines: clean the printhead using a swab or pen as described in the user manual Dots appear on printout due to dirty cleaning roller: clean with water as described in the user manual Partial printing or dots due to dirty cards: use only clean cards If printout colors or appearance are not satisfactory, modify the Brightness, Contrast and Sharpness values in Color Settings in the Properties window and check printout improvement Red marks appearing on printouts: these may occur when printing dark images with high contrast and brightness settings. To eliminate them, reduce the Contrast and Brightness values in Color Settings Printer takes up the card but remains blocked The card thickness setting does not correspond with that of the card being used: set the correct value, remove the card, then switch the printer off and on again. Flip over not in position: switch off the machine, remove by hand any card left in the flip over, then switch the printer on again Check that the cleaning roller is not out of place. If it is, switch off the machine, put the roller back into position and switch the machine on again. Check that no ribbon fragments are present in the card path. If there are, switch the machine off and remove them, then switch the machine on again. Check that no card is present in the path. If there is, switch the machine off, remove the card, then switch the machine on again. If the ribbon has tears or locks with error 14 Lower the Contrast and Brightness values in the Color Settings tab in the Properties window. Check the ribbon placement inside the ribbon cartridge. Difficulties or failures in the code reading ATR Use PC/SC test wizard to check the smart encoding option with different smart cards. If it is not resolved contact your Matica Service Center. MC DTC Series User manual 49 / 51 10.1 Sensor setting display in LCD Follow the calibration steps below if the printer LCD display shows the following error:
1. If the error is displayed when using a ribbon other than YMCKO, utilize a YMCKO ribbon instead. 2. With the YMCKO ribbon present in the printer and the error displayed on the LCD, send a print using the XPS driver to the printer - the following pop-up message will appear:
3. Click Retry to start the calibration. 4. Once the color sensor is calibrated successfully, the job will print. 5. Switch the printer off, then on again. Note: Ribbon carrier should be assembled without touching/damaging the printhead. MC DTC Series User manual 50 / 51 11 Ribbons and cleaning kits chromXpert Consumables Part Nos Description Yield
(Prints/roll) MC series Direct-to-card ribbons - Diamond Line PR21119301 ChromXpert diamond YMCKO MC110, MC210 MC310 series color ribbon PR20319301 ChromXpert diamond YMCKO MC110, MC210 MC310 series color ribbon PR20319302 ChromXpert diamond YMCKO-K MC110, MC210 MC310 series color ribbon PR20319303 ChromXpert diamond YMCKO MC110, MC210 MC310 series color ribbon MC series Direct-to-card ribbons - Platinum Line PR20307301 ChromXpert platinum YMCKO MC210, MC310 series color ribbon PR20307302 ChromXpert platinum YMCKO-K MC210, MC310 series color ribbon PR20307382 ChromXpert UcYMCK MC310 Color Ribbon PR20305391 ChromXpert platinum GOKO MC310 series ribbon PR20305392 ChromXpert platinum SOKO MC310 series ribbon MC series Direct-to-card ribbons PR20305304 ChromXpert KO MC110, MC210, MC310 series ribbon, 600 prints PR20314305 ChromXpert K MC110, MC210, MC310 series monochrome Ribbon PR20314306 ChromXpert SILVER MC210, MC310 series monochrome Ribbon PR20314307 ChromXpert GOLD MC210, MC310 series monochrome Ribbon PR20314308 ChromXpert WHITE MC210, MC310 series monochrome Ribbon PR20314309 ChromXpert RED MC210, MC310 series monochrome Ribbon PR20314311 ChromXpert GREEN MC210, MC310 series monochrome Ribbon PR20314312 ChromXpert BLUE MC210, MC310 series monochrome Ribbon PR20314313 ChromXpert SCRATCH-OFF MC210, MC310 series Ribbon Direct-to-card cleaning Kits PR20309601 Cleaning kit for MC310 Direct-to-card Printer PR20309610 Cleaning kit for MC110, 210 Direct-to-card Printer 100 250 200 400 250 200 250 250 250 600 1650 500 500 1000 1000 1000 1000 1000 0 1 1 C M 0 1 2 C M 0 1 3 C M Each Matica ribbon has an RFID tag with ribbon identification data that enables the printer to configure all the counting and optimization parameters and procedures. It is strongly suggested to exclusively use original ChromXpert Matica ribbons. The use of non-original accessories could damage the product and therefore void the factory warranty. www.maticacorp.com MC DTC Series User manual 51 / 51
1 2 | Internal Photos | Internal Photos | 1.69 MiB | December 09 2022 / June 01 2023 | delayed release |
1 2 | ID Label and Location | ID Label/Location Info | 939.05 KiB | December 09 2022 |
Label diagram & location detail:
Name Plate Drawing and FCC Label Label for MC310:
Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland Maticacorp.com CHE-113.274.518 VAT Name plate/
Marking Label/Product label affixing Location Label for MC310s:
Label for MC110:
Label for MC210:
2 Label for S3110:
Label for K310:
3
1 2 | Product label | ID Label/Location Info | 406.03 KiB | January 28 2021 |
Name Plate Drawing and FCC Label Label diagram & location detail:
Name plate/ Marking Label/Product label affixing Location
1 2 | Agency Letter | Cover Letter(s) | 1.50 MiB | December 09 2022 |
INATICA Technologies for a safe world Authority to Act as Agent Date: 7/11/2022 Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland To Whom It May Concern:
| appoint Mr. Raghavendra Kulkarni of TUV Rheinland India Ltd. 27/B, 2nd cross, Electronic City, Phase 1 Bangalore 560100 to act as our agent in the preparation of this application for equipment certification. | certify that submitted documents properly describe the device or system for which equipment certification is sought. | also certify that each unit manufactured, imported or marketed, as defined in the FCC or Industry Canadas regulations will have affixed to it a label identical to that submitted for approval with this application. For instances where our authorized agent signs the application for certification on our behalf, |
acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by TUV Rheinland Group, still resides with Matica Technologies Group SA, Chamerstrasse 79, 6300 Zug, Switzerland. For TCB applications, We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Date: 7/11/2022 Agreement is valid for 12 months from the above date. By:
Yi , /
iy 2 Marco Savina
(Signature) (Print name) R_ & D Manager +41 792609210
(Title) (Telephone) On behalf of:
Matica Technologies Group SA
(Company Name) Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland Maticacorp.com CHE-113.274.518 VAT
1 2 | C2PC Letter | Cover Letter(s) | 769.23 KiB | December 09 2022 |
Date: 01/12/2022 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: FCC/IC Class II Permissive change application for FCC ID: 2AT78-MC310 &
IC: 25413-MC310 Matica Technologies Group SA is herein submitting a class II permissive change filing for the following changes for device having FCC ID: 2AT78-MC310 granted on 01/28/2021 & IC: 25413-
MC310 granted on 01/28/2021. HVIN: MC310 Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland Maticacorp.com CHE-113.274.518 VAT There is no RF parameter change to the operating band. The Radiated Emissions and AC Main conducted emissions were retested. Sincerely, Name : Marco Savina Company: Matica Technologies Group SA Address: Chamerstrasse 79, Zug, Zug Canton of Zug, 6300, Switzerland 2
1 2 | Confidentiality Letter | Cover Letter(s) | 1.75 MiB | December 09 2022 |
INNATICA Technologies for a safe world Confidentiality Letter Date: June 02, 2022 Subject: Confidentiality Request for FCC ID: 2AT78-MC310 Pursuant to FCC 47 CRF 0.457(d) and 0.459 and IC RSP-100, Section 10, the applicant requests that a part of the subject FCC/IC application be held confidential. Type of Confidentiality Requested Exhibit Internal Photos Operation Description/Theory of Operation
/NII software security attestation Part List/Tune-Up Procedure Schematics Test Setup Photos
Matica Technologies Group SA has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Permanent Confidentiality:
The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:
The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public. Applicant is also aware that they are responsible to notify TUV Rheinland in the event information regarding the product or the product is made available to the public. TUV Rheinland will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. Sincerely, Marco Savina // R&D Manager Fee
(Signature) (Print name//Title) Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland Maticacorp.com CHE-113.274.518 VAT
1 2 | Model Declaration Letter | Cover Letter(s) | 851.24 KiB | December 09 2022 |
Model Differences Summary (add extra details if applicable) Model name PMN Rated voltage Rated power Same circuit diagram /
Schematic?
Same PCB layout?
Mains transfo rmer Sensor Output character
(voltage, frequency, wavelength) Motor name, voltage and power Heating element Same programm able electrical medical system /
software?
Same constructi on, shape of enclosure?
Intended use Photo view MC3XXX MC310 MC2XX MC210
'24Vdc, 3A,
(Powered through certified AC-DC power adapter)
'24Vdc, 3A,
(Powered through certified AC-DC power adapter) 72W MC310 Schematic MC310 PCB Layout N/A MC310
Sensor Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Direct to card printing As below 72W MC310 Schematic Without Feeder board. Main Board PCB layout same as MC310. Feeder board not available. N/A MC310
Sensor Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Enclosure Direct to card printing As below MC1XX MC110
'24Vdc, 3A,
(Powered through certified AC-DC power adapter) 72W MC310 Schematic Without Feeder board, USB only interface board and without LCD display. Main Board PCB layout same as MC310. Feeder PCBA not available. LCD display not available. USB only interface board. N/A MC310
Sensor Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Enclosure color White Direct to card printing As below Model name PMN Rated voltage Rated power Same circuit diagram /
Schematic?
Same PCB layout?
Mains transfo rmer Sensor Output character
(voltage, frequency, wavelength) Motor name, voltage and power Heating element Same programm able electrical medical system /
software?
Same constructi on, shape of enclosure?
Intended use Photo view 72W Used MC310 Main Board. And having following Changes:
1)Interface board integrated with Nano-pi. 2)Bio-metric device added (for fingerprint authentication) 3)Solenoid added for electric lock functionality of doors (pulsed operation). Main Board PCB layout same as MC310 with Interface board integrated with Nano-pi. N/A Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Direct to card printing As below 72W Same as S3110 Same as S3110 N/A 72W Yes Yes N/A Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Same as MC310 Direct to card printing As below Same as MC310 Same as MC310 Same as MC310 Same as MC310 Without outer plastic enclosure Direct to card printing As below S3XXX S3110 MC3XXX MC310s K3XX K310
'24Vdc, 3A,
(Powered through certified AC-DC power adapter)
'24Vdc, 3A,
(Powered through certified AC-DC power adapter)
'24Vdc, 3A,
(Powered through certified AC-DC power adapter) Note: In Model name XX Alphanumeric based on product marketing requirement. (X= A to Z or a to z or 0 to 9 or blank). HVIN: Hardware version Identification Number. S3110 is highest hardware version of Matica Direct card printer & MC110 is lowest hardware version of Matica Direct to card printer. PMN Product Marketing name Image MC310:
Model Marking Image S3110:
Marking Label Model Marking Image MC310s:
Marking Label Model Marking Image of MC210:
Model Marking Marking Label Image of MC110:
Marking Label Model Marking Images K3XX: (Example: K310) K3XX is product marketing name of MC310. K3XX is kiosk version. It is not having outer enclosure. All electronics & hardwares are same as MC310. Basically, this version is provided to customer to incase it must be integrated to their equipment or system.
1 2 | Test Setup Photos | Test Setup Photos | 678.65 KiB | December 09 2022 / June 01 2023 | delayed release |
1 2 | Agent Authorization letter FCC | Cover Letter(s) | 487.70 KiB | January 28 2021 |
Matica Technologies AG Theresienhhe 30 D-80339 Mnchen Contact name: SANDRO CAMILLERI Designation: CEO Company Name: Matica Technologies AG Address: Theresienhhe 30, 80339 Munich, Germany E-Mail ID: s.camilleri@maticacorp.com Contact No: +49 89 510 8588 99 Date: 05/10/2020 Authorization to Act as Agent On our behalf, I/We appoint Mr. Raghavendra Kulkarni of TUV Rheinland India Ltd. 27/B, 2nd cross, Electronic City, Phase 1 Bangalore 560 100. INDIA to act as my/our agent in the preparation/signing of this application for equipment certification for the following FCC ID:
2AT78-MC310. I/We certify that the submitted documents properly describe the device or system for which equipment certification is sought. I/We also certify that each unit manufactured, imported or marketed, as defined in FCCs regulations, will have affixed to it a label identical to that submitted for approval with this application. Date: 05/10/2020 Agency Agreement Expiration Date By Title: CEO Phone: +49 173 7051 557 ________________ (SANDRO CAMILLERI) Signature Name Matica Technologies AG Theresienhhe 30, 80339 Munich, Germany Phone: +49 (0) 89 510 8588-0 Fax: +49 (0) 89 510 8588-88 www.maticacorp.com CEO: Sandro Camilleri Board: Lukas Metzler Register court: District Court Munich HRB 220428 VAT-ID No. DE 231 017 176. Commerzbank AG Esslingen, IBAN: DE43 6114 0071 0824 7108 00, BIC: COBADEFFXXX BW Bank Stuttgart, IBAN: DE07 6005 0101 7871 5088 99, BIC: SOLADEST600 Deutsche Bank AG Stuttgart, IBAN: DE19 6007 0070 0162 7777 00, BIC: DEUT DESSXXX 1
1 2 | Confidentiality letter FCC | Cover Letter(s) | 416.52 KiB | January 28 2021 |
ANATICA Matica Technologies AG - Theresienhdhe 30_- D-80339 Minchen Date: 07/10/2020 Federal Communications Commission Authorization and Evaluation division Subject: Confidentiality Request for Direct-to card-printer (MC310) FCC ID: 2AT78-MC310 Pursuant to 47 CRF 0.457(d) and 0.459, Matica requests that a part of the subject application be held confidential Type of Confidentiality Exhibit Type rile HARE requested Long Term Operational Description MC310_Operational description 5 Long Term Block Diagram MC310_ Block diagram Long Term of Material McC310_All_Main_Boards_BOM Long Term Schematic MC310_All_Main_Boards_Schematic Long Term Theory of operation OMNIKEY 5122 Reader Board Long Term Block diagram OMNIKEY 5122 Reader Board Long Term Schematic OMNIKEY 5122 Reader Board =
Long Term BOM OMNIKEY 5122 Reader Board oS Refer attached Confidentiality Poss Table for more information The above materials contain proprietary information not customarily released to the public. The public oO disclosure of these matters might be harmful to the applicant and provide unjustified benefits to its Oo competitors. Sincerely, WWATICA Se com! CE: Matica Technologies AG Hand signed (not electronic) Theresienhdhe 30, 80339 Miinchen, Germany Tel: +49 (0)89 510 85880 Fax: +49 (0)89 510 8588 88 Matica Technologies AG Theresienhdhe 30 80339 Munich Germany IN Matica Technologies AG - Theresienhdhe 30, 80339 Munich, Germany Phone: +49 (0) 89 510 8588-0 - Fax: +49 (0) 89 510 8588-88 www.maticacorp.com GEO: Sandro Camilleri - Board: Lukas Metzler - Register court: District Court Munich - HRB 220428 VAT-ID No. DE 231 017176. Commerzbank AG Esslingen, IBAN: DE43 6114 0071 0824 7108 00, BIC: COBADEFFXXX BW Bank Stuttgart, IBAN: DEO7 6005 0101 7871 5088 99, BIC: SOLADEST600 Deutsche Bank AG Stuttgart, IBAN: DE19 6007 0070 0162 7777 00, BIC: DEUT DESSXXX
1 2 | Family Certification lnformation | Cover Letter(s) | 591.36 KiB | January 28 2021 |
TUVRheinland Precisely Right. Family Certification Information To whom it may concern, We, MATICA Technologies AG hereby confirm that the family models are listed in the following table. No. Internal Model PMN HVIN Remarks 1 MC3XX MC310, MC315, MC320, MC325, MC310_ | 25413-MC310 MC330, MC335, MC340, MC345, MC350, MC355, MC360, MC365, MC370, MC375, MC380, MC385, MC390, MC395 2 MC3XXX MC310s 3 S3XXX $3110 4 K3XX K310 Note: XX is a wildcard which standing for A to Z, a to z or 0-9 for marketing requirement. These PMNs are identical as follows:
& Electronics/electrical designs, including software & firmware
&iConstruction Design/Physical Design XIPCB Layout
(Others, please specify):
The only differences between these PMNs are the follows for marketing purpose:
& All others have plastic enclosure except K310. Regards, Signature: ER uitA le: Sandro Camilleri / CEO AMAATICN Matica Technologies AG Date: November 30, 2020 Theresienhdhe 30, 80339 Miinchen, Germany Tel: +49 (0)89 510 85880 Fax: +49 (0)89510 8588 88 Print Name /
Devices external photos as following pages. mage mcs10:
8c Mating mage of M3120: (Example C3105}:
TUVRheinland Precisely Right. TUVRheinland Precisely Right. Images K3XX: (Example: K310) KaxXis product marketing name of C310. K3XX Is kiosk version. It's nothaving outer enclosure. All electronics & hardware's are samme as MC310. Bssically this version is provided to customer to incase it must be integrated to their equipment or system. seueran IAATICA Si t Matica Technologies es Germany nel Me resienhdhe 30, 80339 Miinchen, ae fee (o89 510 85880 Fax: +49 (0)89 5108586 88 Print Name / Title: Sandro Camilleri / CEO Date: November 30, 2020
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2022-12-09 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Class II Permissive Change |
2 | 2021-01-28 | 13.56 ~ 13.56 | DXX - Part 15 Low Power Communication Device Transmitter | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2022-12-09
|
||||
1 2 |
2021-01-28
|
|||||
1 2 | Applicant's complete, legal business name |
Matica Technologies Group SA
|
||||
1 2 |
MATICA Technologies AG
|
|||||
1 2 | FCC Registration Number (FRN) |
0028705499
|
||||
1 2 | Physical Address |
Via Cassarinetta 9
|
||||
1 2 |
Theresienhoehe 30
|
|||||
1 2 |
Lugano, N/A
|
|||||
1 2 |
MUNICH
|
|||||
1 2 |
Switzerland
|
|||||
1 2 |
Germany
|
|||||
app s | TCB Information | |||||
1 2 | TCB Application Email Address |
t******@tuv.com
|
||||
1 2 | TCB Scope |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
||||
app s | FCC ID | |||||
1 2 | Grantee Code |
2AT78
|
||||
1 2 | Equipment Product Code |
MC310
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
M******** S********
|
||||
1 2 |
S**** C****
|
|||||
1 2 | Title |
R&D Manager
|
||||
1 2 |
CEO
|
|||||
1 2 | Telephone Number |
+4179********
|
||||
1 2 |
+4917********
|
|||||
1 2 | Fax Number |
+4141********
|
||||
1 2 |
+4989********
|
|||||
1 2 |
m******@maticacorp.com
|
|||||
1 2 |
s******@maticacorp.com
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
Matica Technologies Group SA
|
||||
1 2 |
MATICA Technologies AG
|
|||||
1 2 | Name |
M******** S****
|
||||
1 2 |
S****** S******
|
|||||
1 2 | Physical Address |
Via Cassarinetta 9
|
||||
1 2 |
Theresienhoehe 30
|
|||||
1 2 |
Lugano
|
|||||
1 2 |
Munich
|
|||||
1 2 |
Switzerland
|
|||||
1 2 |
Germany
|
|||||
1 2 | Telephone Number |
+4179********
|
||||
1 2 |
m******@maticacorp.com
|
|||||
1 2 |
s******@maticacorp.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | No | |||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 06/01/2023 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | DXX - Part 15 Low Power Communication Device Transmitter | ||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Direct to card printer | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Class II Permissive Change | ||||
1 2 | Original Equipment | |||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Class II permissive change for miscellaneous changes as described in this filings. | ||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
TUV Rheinland (India) Pvt. Ltd.
|
||||
1 2 | Name |
B******** G********
|
||||
1 2 | Telephone Number |
+91 8********
|
||||
1 2 |
g******@ind.tuv.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 13.56000000 | 13.56000000 | |||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 13.56000000 | 13.56000000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC