FCC ID: 2AT78-XIDM Re-transfer Card Printer

USER MANUAL XID-M Series XID-M Series User manual 1 / 51 Copyright Matica August 2023 All rights reserved. Copyright Notice Users must respect the copyright regulations applicable in their own respective countries. Photocopying, translation, reproduction, or transmission of this manual, in whole or in part, for any reason and using any electronic or mechanical means whatsoever, without the prior written permission of the Manufacturer is strictly forbidden. All contents of this manual are subject to change without prior notice. The Manufacturer accepts no liability for any errors that may be found in this manual, or for any loss or damage that may arise accidentally or as a result of diffusion or use of this manual. Trademarks All other trademarks are the property of their respective owners. Printer Warranty Refer to the warranty statement provided with the printer for the warranty terms and conditions, and its limitations of liability. Environmental Impact Matica is committed to reducing the environmental impact of its products through improvements in energy efficiency. WEEE Directive (2012/19/EU) for customers in European Union (EU) & The Waste Electrical and Electronic Equipment Regulations 2013 For customers in the UK 1. FOR CUSTOMERS IN THE EUROPEAN UNION (EU) and UK The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately. The dumping of these devices in unequipped and unauthorized places may have hazardous effects on health and the environment. Offenders will be subjected to the penalties and measures laid down by the law. TO DISPOSE OF OUR DEVICES CORRECTLY:

a) Contact the Local Authorities, who will give you the practical information you need and the instructions for handling the waste correctly, for example: location and times of the waste collection centers, etc. b) When you purchase a new device of ours, give a used device like the one purchased to our dealer for disposal. The crossed dustbin symbol on the device means that:

- If it is to be disposed of, the device is to be taken to the equipped waste collection center and is to be handled separately from urban waste:

- Matica guarantees the activation of the treatment, collection, recycling and disposal procedures in accordance with Directive 2002/96/EC (and subsequent amendments). 2. FOR OTHER COUNTRIES (NOT IN THE EU) The treatment, collection, recycling and disposal of electric and electronic devices will be carried out in accordance with the laws in force in the country in question. XID-M Series User manual 2 / 51 For US This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation. FCC ID: 2AT78-XIDM FCC Caution!!!

Any changes or modification not expressly approved by the party responsible for compliance could void the users authority to operate this equipment. This equipment has been tested and found to comply with the limits for class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is Increase the separation between the equipment and receiver. connected. Consult the dealer or an experienced radio/TV technician for help. For Canada In English:

This device complies with Industry Canadas license-exempt RSSs. Operation is subject to the following two conditions:

1) This device may not cause interference; and 2) This device must accept any interference, including interference that may cause undesired operation of the device. IC: 25413-XIDM In French :

Cet appareil est conforme aux RSS sans licence dIndustrie Canada. Son fonctionnement est soumis aux deux conditions suivantes:

1) Cet appareil ne doit pas provoquer d'interfrences ; et 2) Cet appareil doit accepter toutes les interfrences, y compris celles qui pourraient entraner un mauvais fonctionnement de l'appareil. General Note: - This equipment must be used by Ordinary person / Instructed person / Skilled person. XID-M Series User manual 3 / 51 About caution symbols:

These cautions indicate the risk of injury or shock or malfunction if the printer is not operated correctly. Be sure to follow these cautions to operate the printer safely. These cautions indicate the heated surface & involve the risk of heat injury if persons touch them with a bare hand. These cautions indicate where the touch of the surface with a bare hand is prohibited. Operating the Printer Safely:

The following precautions must be observed to ensure safe operation of the printer. Also, do not do anything that is not described in this manual. Doing so may cause an unexpected accident. Warning Failure to observe the following items while using the printer may cause fire, electric shock or other unexpected accident. Installation location Power supply Handling Do not install the printer in a damp or dusty location. Do not install the printer near flammable or explosive materials or heater, stove or other device that produces heat. Place the printer away from walls, as shown in the diagram below, to maintain airflow. Also, maintain at least 30 cm of open space above the printer. Blocking the vents may cause the printer to overheat and catch fire. Use a dedicated power cable and do not use an extension cord with multiple outlets. Be sure to remove any dust from the plug and outlet. Humidity produces a micro-current on the surface causing overheating or fire. Do not damage or modify the Power Cable. Also, do not place heavy objects, pull, or bend excessively. Do not plug in or unplug the Power Cable if your hands are wet. Ensure the ground wire is connected. When connecting the ground wire, note the following cautions. Recommended connections for ground wires Outlet ground terminal Ground terminals installed as type A, B, or C A copper rod 65 cm or longer buried in the ground. Not permitted for ground wires Gas piping (risk of fire or explosion.) Water pipes or taps (water pipes that include plastic piping cannot act as a ground. However, if a water pipe is configured to act as a ground, then connection of a ground wire is permitted.) Telephone line ground wires or lightning conductors (danger of high current flow in the event of a lightning strike.) Be sure to turn off the power and unplug the plug from the outlet before moving the printer. Pull on the plug, not the cable, when unplugging it from an outlet. Do not use flammable sprays near the printer. Do not touch anything inside the printer unless specified in this manual. XID-M Series User manual 4 / 51 The lower part of the Top Access Cover, the printer internal heat roller section, and the thermal head. section get very hot. Ensure you do. not touch these three locations. Caution Failure to observe the following items while using the printer may cause injury, a malfunction or a break of the films and ribbons. Installation location Do not install the printer on an unstable table, on a slant, or any place where there is excessive Power supply Handling vibration. Do not install the printer in a location susceptible to rapid fluctuations in temperature. Do not install the printer in a location exposed to direct sunlight. Do not use an under-rated extension cord. Do not place heavy items on the printer and do not lean on the printer. When moving the printer, carry it as shown below. While the printer is operating, do not turn off the power, unplug the power cable, or look inside the printer. Please do not insert objects such as cards into the printer. The cooling fan is always running for cooling the inside of the printer. This is not a malfunction. Contact your reseller if there is a current leak. The printer may cause static, flickering or interrupt reception of televisions or radios if they are too close to the printer. XID-M Series User manual 5 / 51 1 Contents 2 Product overview ....................................................................................................................... 7 XID-M series features ................................................................................................................................................. 7 3 Technical characteristics ......................................................................................................... 7 4 Getting started .......................................................................................................................... 9 Printer Part Name and Description ...................................................................................................................... 10 4.1 Front view ........................................................................................................... 10 4.2 Operator panel (LCD Touch screen) ................................................................... 11 4.3 Rear view and bin installation ............................................................................. 12 4.4 Left view and bin installation. ............................................................................. 12 4.5 Right view. ......................................................................................................... 13 4.5.1 Power Connection ........................................................................................... 13 5 Installation procedures ......................................................................................................... 14 5.1 Installing the ribbons: ....................................................................................................................... 14 5.2 Card feeding ..................................................................................................................................... 15 5.1.1 Feeder Cassete: .............................................................................................. 15 5.1.2 Manual feeder.................................................................................................. 17 5.4 Connecting the power supply and powering ON the printer ............................................................ 18 6 Installing the software driver and configuring the printer .................................................. 19 6.1.1 Printer connection through USB ...................................................................... 19 6.1.2 Printer connection through LAN/Ethernet ........................................................ 22 6.2 Uninstall program tabs ..................................................................................................................... 28 6.3 Tools ..................................................................................................................... 28 6.4 About .................................................................................................................. 28 7 Printing 29 Card printing................................................................................................................ 29 7.7 Color settings ................................................................................................................................... 32 7.9 Printing test cards using the printer menu ....................................................................................... 34 8 Printer maintenance ............................................................................................................. 45 8.1 Standard cleaning ............................................................................................................................ 45 8.2 Card path advanced cleaning .......................................................................................................... 46 8.3 Cleaning roller advanced cleaning ................................................................................................... 46 8.4 Printhead cleaning ............................................................................................................................ 46 8.5 Printhead replacement procedure .................................................................................................... 47 9 Options.. ...................................................................................................................... 47 9.1 Smart card chip encoding (Contact and Contactless) ...................................................................... 47 9.1.2 Use of PC/SC encoder wizard to test dual interface encoder .......................... 48 9.2 Magnetic stripe encoding ................................................................................................................. 49 9.2.1 Configuration ................................................................................................... 49 9.3 E-locks and manual locks................................................................................................................. 49 10 Ribbons and cleaning kits ................................................................................................. 50 XID-M Series User manual 6 / 51 2 Product overview The printer described in this User Guide is card printer, it prints on card using re-transfer technology. Full colour images print on standard CR80 plastic cards. PVC, PVC composite, PC, PET and ABS cards can be supported. Depending on the model and configuration purchased, it is managed via the driver installed on the computer through USB, Ethernet. Several options are available to configure the printer for different applications:

Magnetic stripe encoder Contact and contactless smart card encoder 10/100 Ethernet Single/exception card feed option Locking system for the top cover, front door XID-M series Model Matica XID-M re-transfer printers has following series models XID-M100, XID-M300, XFI-M300, XID-M600, XFI-M600, XID-600P, XID-M300K, XID-M600K. 3 Technical characteristics Details Technology Print method Description Re-transfer print Print technology - color Dye-sublimation & Pigment ink printing Print technology - monochrome Resin thermal transfer Print resolution Print area Card path Connectivity 300 x 300 dpi and/or 600 X 600 dpi depending on model CR80 edge-to-edge Short edge USB 2.0 Ethernet TCP-IP 10BaseT/100BaseT Single wire encoding functionality (factory installed option) Encoding options Dimensions and weight Dimensions (H x W x L) Weight Power supply

User interface Locks option Magnetic stripe encoder 3 tracks, ISO 7811 / JIS II Smart cards contact chip ISO 7816-1, 2 (excluding appendix B), 3, 4 PCSC and EMV compliant Smart card contactless ISO 14443A/B MIFARE, MIFARE DESFire iCLASS ICODE, ISO 14443 A&B, ISO 15693 and ISO 7816 351 x 428 x 280 mm Approximately 18 Kg Input 100-240 volts AC, 50-60 Hz, 3 A LCD Touch display Electronic / manual locks Operating conditions Temperature Humidity Min/max operating temperature: 15 / 40 C (59 / 104 F) Humidity: 20% to 65% without condensation XID-M Series User manual 7 / 51 Storage conditions Temperature Humidity Safety Min/max storage temperature: -5 / +70 C (23 / 158 F) Storage humidity: 20% to 70% without condensation Support for Kensington security lock XID-M Series User manual 8 / 51 4 Getting started The printer comes with several accessories; check carefully that they have all been included. This list may vary depending on the location where the printer will be used and the model or the configuration you have purchased. The printer is shipped in special packaging designed to prevent damage during transportation. If any visible damage is noticed upon receipt, or if any of the items listed below are missing, contact your Matica agent immediately. Maintain the printer packaging intact and store it in a clean and dry place. Note: If the printer must be returned, it should be returned integrally with its full original packaging (box, cushions and protective bags). If it is returned without its original packaging and any components are damaged during transportation, such components will no longer be covered by the warranty. Matica will also charge for the new packaging which will be required to ship the printer back. Each pacakage of printer contains the following items are included in the various printer models:

Remarks Plug type varies dependent on region Item Description XID-M Printer Power cord USB cable Out bin Cleaning card Cleaning swab Quick start guide Paper copy XID-M Series User manual 9 / 51 Printer Part Name and Description Front view 4.1 The front of the printer is the operator interface and has the following features:

1 2 3 4 5 Once Front door opened following parts of printer are accessible to User, 11 12 14 8 9 10 7 6 18 17 15 16 13 XID-M Series User manual 10 / 51 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Top Cover Top cover Lock & Key Front door Lock & Key Out bin Front Door Print Power ON & OFF Switch LCD Touch Screen Display Green Indicates Printer ON Green intermittent Indicates Printer operating status LED Red indicates error in the printer Card path moving knob Heat roller unit movement (up & down) knob Re-transfer ribbon holder Re-transfer ribbon holder release latch Ink-ribbon holder Ink ribbon holder release latch Head unit moving knob Cleaning roller assembly unit 4.2 Operator panel (LCD Touch screen) Front side of the printer has LCD Touch screen display. It allows the user to perform user specific function in printer using LCD menu option displayed on it. Users can toggle the menu option using touch screen. XID-M Series User manual 11 / 51 4.3 Rear view and bin installation The following components are located on the back panel:

1 2 1 2 3 4 5 5 3 4 AC Power cord socket USB 2.0. Female B type. Host socket Ethernet connector with traffic LED USB 2.0 Port Kensington lock 4.4 Left view and bin installation. Left side output Out Bin XID-M Series User manual 12 / 51 4.5 Right view. Manual Feeder Right side out put Cooling fan filter 4.5.1 Power Connection The power input rating of the printer is 100-240 VAC 50/60Hz. The power input is given to printer by using AC power cord. XID-M Series User manual 13 / 51 5 Installation procedures 5.1 Installing the ribbons:

Original Matica ChromXpert Ink ribbons and Re-transfer ribbon should always be used and are to be installed carefully. The ribbon holders that come with the printer help to install the ribbon quickly, easily and accurately. Installation of INK-ribbon: Remove the ink ribbon from the sealed bag, place the red reel into the red spindle of the Ink ribbon holder and grey (take up core) grey spindle of in ribbon holder. Winding direction of ink ribbon as per below picture. Once Ink ribbon installed into ink ribbon holder, insert the ribbon holder carefully into the ink ribbon holder slot of the printer & ensure ribbon holder latched into printer. Installation of Re-transfer ribbon: Remove the re-transfer ribbon from the sealed bag, place the black reel into the black spindle of the re-transfer ribbon holder and grey (take up core) grey spindle of in ribbon holder. Winding direction of ink ribbon as per below picture. Once Re-transfer ribbon installed into the ribbon holder, insert the ribbon holder carefully into the retransfer ribbon holder slot of the printer & ensure ribbon holder latched into printer. XID-M Series User manual 14 / 51 Feed from Cassete 2 Feed from Cassete 1 5.2 Card feeding The printer has two feeder cassettes option for feeding cards automatically. The number of cassettes provided in the printer depends on the model of the printer. Each feeder Cassete can hold a maximum of two hundred 0.76 mm thickness cards. A label on the feeder Cassete provide instructions for correctly positioning and orienting magnetic stripe and smart cards. The card path/feeder cassette can be selected from the driver to speed up card processing:

Manual feeder The output hopper at the left of the printer can hold a maximum of 200 pcs of 0.76 mm thickness cards. 5.1.1 Feeder Cassete:

Open the top cover of the printer and the user can see feeder cassette as shown below to load the cards and close the top cover. Cassete 1 Cassete 2 Feeder tray pusher plate:

XID-M Series User manual 15 / 51 Loading of cards into feeder cassete:

Step 1: open the cover of feeder cassete and push the plate (green colour) back wards as shown in below picture. Step 2: Add the cards into the open space between pusher plate & feed end of cassete. Note the card direction Step 3: Once card is added into the feeder cassete close its cover. Ensure the pusher plate of returned back &

pushes the cards toward feeder end once cassete cover closed. Stetting of the Feeder card thickness selector:

Cards with thicknesses ranging between 0.25 mm and 1.25 mm (10 - 50 mil) can be processed by the printer. To adjust the card thickness Based on the thickness of the cards added into the feeder cassete the thickness selector position has to be set in feeder cassete. Loading the Feeder cassete into Printer feeder tray:

Step 1: Hold the feeder cassete in angle while inserting it to the printer feeder tray as shown in below picture &

push back the pusher plate (white colour) of feeder tray & insert the feeder cassete. XID-M Series User manual 16 / 51 Step 2: Once feeder cassete insetted into feeder tray of the printer push it towards feeder roller end and user feels the locking of feeder cassete. 5.1.2 Manual feeder The manual card feeder is always ready for use and is prioritized. It is suggested that it can be used when the job requires an exception card to the ones loaded inside the input hopper. Insert the card inside the slot as shown below. XID-M Series User manual 17 / 51 5.4 Connecting the power supply and powering ON the printer. 1. Connect the AC power cord to the power AC inlet power socket. Press the power button to turn the printer ON 2. USB Connection XID-M Series User manual 18 / 51 6 Installing the software driver and configuring the printer please visit www.maticacorp.com/install to download the XPS driver and to view step-by-step installation videos. 6.1.1 Printer connection through USB 1. Download/save a copy of Matica XPS driver installer software onto your PC/Laptop. 2. Double click on the installer, then click Next. 3. Accept the license agreement and click Next. XID-M Series User manual 19 / 51 4. Leave the Network Printer option unticked, then click Next to continue with the installation. 5. During the installation process, the installer checks for previous versions of the driver. a. b. If an older version is detected, a pop-up will ask permission to remove the existing driver. It is recommended to do so - click Yes. If no driver is detected, move to step 9. 6. A dialog box appears, please disconnect or switch OFF the printer, then click OK. XID-M Series User manual 20 / 51 7. Restart is required, click Yes. 8. After restarting the PC, run the installer again. Installation repeats steps 1 to 5, then moves to step 9 please note this might take several minutes. Once the installation is near completion, a pop-up message will ask to either connect or switch ON the printer, please do so and click OK. 9. The install is complete, click Finish. XID-M Series User manual 21 / 51 6.1.2 Printer connection through LAN/Ethernet The XID-M printers can be connected to a network i.e., LAN/Ethernet connection through 2 types of connection. a) DHCP b) Static IP 6.1.2.1 DHCP If the printer was already installed with a USB connection, disconnect the USB cable from the printer and switch OFF the printer. 1. Download/save a copy of Matica XPS driver installer software onto your PC/Laptop. 2. Double click on the installer, then click Next. 3. Accept the license agreement and click Next. XID-M Series User manual 22 / 51 4. Tick the option Add a printer connected to a network (Ethernet or Wi-Fi), then click Next. 5. During the installation process, the installer checks for the previous versions of the driver c. d. If an older version is detected, a pop-up will ask permission to remove the existing driver. It is recommended to do so - click Yes. If no driver is detected, move to step 9. XID-M Series User manual 23 / 51 6. A dialog box appears, please disconnect or switch OFF the printer, then click OK. 7. Restart is required, click Yes. 8. Connect the printer with an Ethernet cable (not supplied) and switch it ON. 9. For DHCP connections select DHCP and click Next XID-M Series User manual 24 / 51 10. For DHCP connections the following dialog box appears. It enables you to add the printer port name per the guidance provided. I.e., model name + 7 digit serial number 11. Click Finish to complete the Matica XPS driver setup wizard. 6.1.2.2 Static IP Follow the steps below to set the printer to Static IP. 1. Ensure the driver was installed using USB connection, switch ON the printer and connect to the USB port. 2. Connect the Ethernet cable (not supplied) to your PC and to the printer whilst the USB cable is still connected. Then switch the printer OFF and ON again. 3. Go to Control Panel > Devices and Printers > right click on MC DTC > Printer Properties then select the Network tab. XID-M Series User manual 25 / 51 4. Note down the IP address and set DCHP to OFF, then click Apply and OK. Note: If IP address needs changing, set the DCHP to OFF and change the IP address and gateway, then click Apply and OK. 5. Once the IP address is set or noted down, disconnect the USB connection from printer. 6. To connect the printer through Static IP run the installer and follow the steps 1 to 11 in chapter 6.1.2.1 -

DHCP. 7. Connect the LAN cable, then turn the printer OFF and ON again. 8. Select Static IP Address and click Next. XID-M Series User manual 26 / 51 9. Enter the Static IP Address noted in step 4, then click Next. 10. Click Finish to complete the Matica XPS driver setup wizard. XID-M Series User manual 27 / 51 6.2 Uninstall program tabs. To uninstall the software, follow one of the two methods displayed below, then restart your PC. Start > Control Panel > Programs and features > Uninstall > Matica XPS Driver version 1.x.x.x Start > Matica > Uninstall XPS driver. 6.3 Tools In the Tools menu, the user can manage different operations in the printer, for example:

Printer cleaning - Refer to chapter 8.1 (standard cleaning) Advanced printer cleaning - Refer to chapter 8.2 (card patch advanced cleaning) Activate duplex printing - Refer to chapter 9.4 (duplex activation) Update printer firmware Perform PC/SC encoder check. Printhead replacement Once the printer is correctly installed, connected and switched ON, the Tools tab can be accessed through:

Control Panel > Devices and Printers > Right click on MC DTC > Printer Properties 6.4 About In the About tab, you can check the firmware version installed in the printer and other related information. XID-M Series User manual 28 / 51 7 Printing Card printing Cards are usually printed and encoded by a printer application chosen by the user. However, if required, a compatible non-proprietary application is available as an option for designing and printing cards. Cards can be customized (logo, image and name) by creating graphic images and defining page formats. The printer application recognizes the printer, enabling the user to create fully customized cards. The XPS driver sets the printer properties based on the printing operation required such as:

Print setting tab Card front setting tab Card back setting tab Magnetic stripe encoding setting tab (* if Magnetic stripe encoder module is installed in printer) Lamination (* Based on lamination installation in line with printer) E-locks (* Based on e-lock installation with printer) About tab 7.1 Print setting tab The Print setting tab enables users to set the orientation of the image to be printed on the card. It also includes duplex option, card input and output options, card type and number of copies to be printed. It provides information on printer configuration, ribbon type and quantity of ribbon left. Print image orientation setting. User can set Portrait or Landscape Duplex option setting: User can print the card on both sides by setting the duplex option short edge or long edge in a duplex enabled printer. For single side printing users should select None down menu. Card path selection: drop down menu enables the user to select & set the input feeder & output option. Card type selection: drop down menu enables the user to select & set type of card to be printed. Printer model & ribbon details XID-M Series User manual 29 / 51 7.2 Card Front setting tab Panel Mode setting: based on type of ribbon added inside the printer for printing, the user can set color, monochrome or overlay options for the front side of the card, mirror or rotate 180 degrees and can select a Sc/Uv ribbon panel. Panel Adjustment: the user can choose between automatic and manual setting of Brightness, Contrast & Sharpness. Automatic: Uses default setting. Manual: the user can adjust the Brightness Contrast and Sharpness, based on the print image requirement. Monochrome Options: the user can set the contrast, use half tone for the monochrome panel and set areas for Resin Extraction. Note: Card back side setting options are available only for duplex activated DCP printers. 7.3 Card Back setting tab Panel Mode setting: based on type of ribbon added inside the printer for printing, the user can set color, monochrome or overlay options for the back side of the card, mirror or rotate 180 degrees and can select a Sc/Uv ribbon panel. Panel Adjustment: the user can choose between automatic and manual setting of Brightness, Contrast & Sharpness. Automatic: Uses default setting. Manual: the user can adjust the Brightness Contrast and Sharpness, based on the print image requirement. Monochrome Options: the user can set the contrast, use half tone for the monochrome panel and set areas for Resin Extraction. XID-M Series User manual 30 / 51 7.4 Magnetic stripe encoding and the Mag Encoding tool tab. The Mag Encoding setting tab is available for printers fitted with a magnetic stripe encoder. Magnetic Stripe Coercivity setting:

Based on the type of magnetic stripe card coercivity being used, the user selects the coercivity from the drop down menu & then clicks OK. In-line Coding: Users can choose and set the Start Character and End Character for encoding tracks. Magnetic Encoding Tool: A standalone tool provided to encode magnetic encoding stripe cards. 7.5 Laminator The Laminator tab enables the MC-L2 Inline laminator to be configured. Drop down menu for lamination that includes options for film detection, upper side lamination, lower side lamination, pass through and both sides. Laminator parameter adjustment option. Work Mode: this can be Controlled &

Standalone. To control the lamination parameters through the XPS driver, it should be set to controlled mode. Tick the Use Laminator option to use a laminator in line with the printer Note: To use a laminator in line with the XID-M, the user must select the output card path as the rear outbin. XID-M Series User manual 31 / 51 7.7 Color settings By default, the Brightness and Contrast settings in printer properties show as Automatic. To customize color printing select Manual from the drop-down menu, adjust Brightness, Contrast and Sharpness and click Apply and OK. The Advanced option enables the user to define different brightness & contrast values for YMC panels separately. Click the Define tab after selecting the Advanced option in the drop down menu, the Advanced Panel Adjustment menu appears. The user can adjust the required Brightness and Contrast value for each panel and click OK. XID-M Series User manual 32 / 51 7.8 Monochrome Options In Monochrome Options the user can set Contrast for monochrome, Halftone & Resin Areas extraction. 7.8.1 Resin area extraction When printing with a YMCKO ribbon, the user can select area/features in an image to print with resin (K panel) using the Resin Areas extraction option. XID-M Series User manual 33 / 51 Resin Areas extraction user interface Users can define resin area location and area by dragging the curser over the image on the right side of the user interface. Users can define extraction threshold for color to be printed in resin by adding a RGB value.

** Users can get the RGB value of a feature by using the Paint app. Users can select Dither Area o option based on the Shows the Defined Areas for resin extraction. Once resin area is defined click OK to proceed with print. Note: Once the user has defined a resin area, this will always need to be removed or readjusted for a different card layout. Once area and threshold are defined the user can add using the Add tab. The added area can be removed by using the Remove tab. 7.9 Printing test cards using the printer menu Test cards are used to check that the printer is operating correctly and to obtain some important printing parameters. Print a test card using the LCD touch screen display menu. XID-M Series User manual 34 / 51 8 Printer maintenance Three different cleaning processes are available for the XID-M series. 8.1 Standard cleaning Suggested frequency for color printing: each time the ribbon is changed. Mandatory frequency (to prevent voiding the warranty): after every 1,000 prints. Then, the printer will alert the user for Basic Cleaning on the display and with an intermittent amber LED. The product has an internal counter that keeps track of the number of cards printed and warns the user when the mandatory cleaning procedure must be performed. If the cleaning procedure is not followed at 1000 prints, at 1200 prints, the printer will alert the user for Mandatory Cleaning on the display with a red LED For printers fitted with Magnetic stripe encoders: cleaning frequency should be more often. 1. To perform standard cleaning, select Clean printer from the drop-down menu available in the Tools tab. 2. Remove the cards and Re-transfer ribbon holder & click Next. Follow the pop message displayed on screen and follow accordingly. CR80 size card XID-M Series User manual 45 / 51 8.2 Card path advanced cleaning The card path advanced cleaning procedure is required after performing five standard cleaning procedures:

. After every 5000 prints, the printer will alert the user for Advanced Cleaning on the printer display and with an intermittent red LED. Advanced cleaning is performed using the T-card as explained below. The procedure involves cleaning the card path, removing the dust on the rollers and cleaning the magnetic head. The printer has an internal counter that stores the number of standard cleaning procedures performed, so as to notify when the advanced cleaning procedure is required (see Printer Manager Specifications). A software-guided procedure will assist in carrying out the cleaning operations. To perform the advanced printer clean, select the Advanced printer clean wizard from the drop-down menu in the printer properties Tools tab and follow the instructions in the wizard. Use T-card for advanced cleaning. 8.3 Cleaning roller advanced cleaning It is suggested to perform an advanced cleaning of the cleaning roller when the standard cleaning procedure does not efficiently remove all the dust from the cleaning roller. (Cleaning frequency: After every 1000 prints or more often based on the working environment). Switch the printer off, unplug the power supply, open the front door cover and remove the cleaning roller assembly. Using wet cloth clean the cleaning roller & after cleaning dry in normal air. Once cleaning is complete, re-insert the cleaning roller back into position. 8.4 Printhead cleaning It is suggested to clean the printhead when pixels are missing on printed cards:

The edge of the printhead must be cleaned using the cleaning swab to remove residual ink or dust. Step 1: Power off the printer & open the front door. Take out both the ribbon holders. Step 2: Using the head up & down movement knob, move the head unit upside. Step 2: Take an IPA (ISO propyl alcohol) dipped cleaning swab & move the swab in head as shown in below picture. XID-M Series User manual 46 / 51 8.5 Printhead replacement procedure As the print head is the most important component of the printer, it is advisable to carry out the recommended cleaning procedures in order to always guarantee maximum quality and the longest possible service life. However, after a certain period the print head may become worn and then must be replaced. 9 Options 9.1 Smart card chip encoding (Contact and Contactless) The smart card chip encoder is an optional module for the XID-M series that enables the encoding of contact and contactless smart cards. Available chip encoding modules and related functionalities:

Dual Interface Encoder Module Code Note: Install the module according to the instructions contained in the package. Make sure the module has been installed in the printer before running functionality tests. XID-M Series User manual 47 / 51 9.1.2 Use of PC/SC encoder wizard to test dual interface encoder. 1. To run a functionality check, go to Printer Properties > Tools > Perform PC/SC encoder check and click OK. 2. In stage 2 of the wizard, click Activate Dual Interface Module and insert the dual interface smart card into feeder. 3. To perform the test, click Load card and wait for the card to move to the encoding position, then click Read ATR. The software will read and display the cards ATR once the test has been completed successfully. XID-M Series User manual 48 / 51 9.2 Magnetic stripe encoding A magnetic stripe encoder is available as a factory-fitted optional module for the printers. It enables the encoding of HICO and LOCO magnetic stripe cards. 9.2.1 Configuration Before proceeding with configuration ensure the printer is turned on and connected to your computer via USB, refer to chapter 7.5 of this document for magnetic stripe encoding settings and the Mag encoding tool tab. Sample encoding format in the document for default setting:

Layout test for sending data to track 1: 1:ABCDEFGHIJKL1234;

Layout test for sending data to track 2: 2:123456789456789999;

Layout test for sending data to track 3: ~3:123456789342567;

9.3 E-locks and manual locks E-lock and manual lock options are available for specific variants of printers. XID-M Series User manual 49 / 51 10 Ribbons and cleaning kits chromXpert Consumables Part Nos Description PR24005109 ChromXpert XID-M YMCK colour PR24005219 ChromXpert XID-M retransfer film Yield

(Prints/roll) 700 700 Each Matica ribbon has an RFID tag with ribbon identification data that enables the printer to configure all the counting and optimization parameters and procedures. It is strongly suggested to exclusively use original ChromXpert Matica ribbons. The use of non-original accessories could damage the product and therefore void the factory warranty. www.maticacorp.com XID-M Series User manual 50 / 51

Label diagram & location detail:

Name plate/ Marking Label/Product label affixing Location. Name Plate Drawing and FCC Label Label for XID-M300:

Label for XID-M100:

Label for XID-M600:

Label for XID-M600P:

Label for XFI-M300:

Label for XFI-M600:

Label diagram & location detail for XID-M300K & XID-M600K:

Name plate/ Marking Label/Product label affixing Location. Label for XID-M300K:

Label for XID-M600K:

ANATICA Technologies for a safe world Authority to Act as Agent Date: 8/28/2023 Matica Technologies Group SA _ OB ae ge rie alee tie 1 Pa?

SV MGIMET SU ASE 17, QOUY LUE, OWITZerana To Whom It May Concern:

| appoint Mr. Raghavendra Kulkarni of TUV Rheinland India Ltd. 27/B, 2nd cross, Electronic City, Phase 1 Bangalore 560100 to act as our agent in the preparation of this application for equipment certification. | certify that submitted documents properly describe the device or system for which equipment certification is sought. | also certify that each unit manufactured, imported or marketed, as defined in the FCC or Industry Canadas regulations will have affixed to it a label identical to that submitted for approval with this application. For instances where our authorized agent signs the application for certification on our behalf, |

acknowledge that all responsibility for complying with the terms and conditions for Certification, as specified by TUV Rheinland Group, still resides with Matica Technologies Group SA, Chamerectraceea 70 R2NN Fin Cunteoriand ee ee TS ae ea eae Neen ees:

For TCB applications, We certify that we are not subject to denial of federal benefits, that includes FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Further, no party, as defined in 47 CFR 1.2002 (b), to the application is subject to denial of federal benefits, that includes FCC benefits. Thank you, Agency Agreement Date: 7/11/2022 Agreement is valid for 12 months from the above date. By: 4 C Marco Savina Signature) . (Print name) R & D Manager

(Title) On behalf of:

Maticra Tarhnalaniac Crain CA

+41 792609210

(Telephone) eee SS

(Company Name) Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland Maticacorp.com CHE-113.274.518 VAT

IAWNATICA CORP Attestation Statements Not Covered Entity Applicant & Not Covered Equipment To: Federal Communications Commission Date: 09-07-2023 7435 Oakland Mills Road, Columbia, MD 21046, USA Ref: Information Required by Section 2.911(d)(5)(i) & (ii) FCC ID: 2AT78-XIDM Matica Technologies Group SA (the applicant) certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List, established pursuant to 1.50002 of reference chapter, as an entity producing covered communication equipment. The equipment for which authorization is sought is not covered telecommunications equipment and video surveillance equipment produced by entities identified on the Commissions Covered List that prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Sincerely yours, Applicant Signature Printed Name: DJ DeMars Title: Sales Manager Tel.: +1 612 772 4211 ext. 127 Company Name: Matica Corp Company Address: 5775 W Old Shakopee Rd Suite 160 Bloomington, MN 55437 Email: d.demars@maticacorp.com FRN Number: 0034204669 Matica Corp 5775 W Old Shakopee Rd Suite 160, MN 55437, USA - phone: 612-772-4211 * maticagroup.com

ANATICA Technologies for a safe world Certification Designating a US Agent for Service of Process To: Federal Communications Commission Date: 09-25-2023 7435 Oakland Mills Road, Columbia, MD 21046, USA Ref: Attestation Statement Part 2.911(d)(7) filing FCC ID: 2AT78-XIDM Matica Technologies Group SA (the applicant) certifies that as of the date of the filing of the application, Matica Corp (the agent) is our designated U.S. agent. We acknowledge the applicants consent and the designated agent for service of processs obligation to accept service of process. The applicant accepts to maintain an agent for service of process for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-related proceeding involving the equipment. The applicant further acknowledges it is our responsibility to inform the FCC whenever the agent information changes. APPLICANT Company Name: Matica Technologies Group SA Contact Person: Marco Savina Address: Chamerstrasse 79, 6300 Zug, Switzerland Tel.: +41 41 726 97 80 Email: m.savina@maticagroup.com FCC FRN: 0028705499 U.S. Agent Company Name: Matica Corp Contact Person: DJ DeMars Address: 5775 W Old Shakopee Rd Suite 160, Bloomington, MN 55437 Email: d.demars@maticacorp.com Tel.: +1 612 772 4211 ext. 127 FRN Number: 0034204669 Sincerely yours,

| The Applicant Company Name | Matica Technologies Group SA Matica Corp Contact Person | Marco Savina DJ DeMars Suton | Dor Signature Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland Maticacorp.com CHE-113.274.518 VAT

a ANATICA Technologies for a safe world Confidentiality Letter Date: 28 August, 2023 Subject: Confidentiality Request for FCC ID: 2AT78-XIDM Pursuant to FCC 47 CRF 0.457(d) and 0.459 and IC RSP-100, Section 10, the applicant requests that a part of the subject FCC/IC application be held confidential. Type of Confidentiality Requested Exhibit

(J Short Term &] Permanent Block Diagrams EX] Short Term | (] Permanent | External Photos

=_ WY Short Term {_} Permanent Internal Photos Operation Description/Theory of Operation

|U macau LX] Permanent /NII software security attestation

(J Short Term &] Permanent Part List/Tune-Up Procedure

(C] Short Term {] Permanent Schematics X] Short Term (] Permanent Test Setup Photos

| Lg Short Term | LJ Permanent | Users Manual |

Matica Technologies Group SA has spent substantial effort in developing this product and it is one of the first of its kind in industry. Having the subject information easily available to "competition" would negate the advantage they have achieved by developing this product. Not protecting the details of the design will result in financial hardship. Wii a it a i ae BSE RARER EES NERA ERED EE EREEERY The applicant requests the exhibits listed above as permanently confidential be permanently withheld from public review due to materials that contain trade secrets and proprietary information not customarily released to the public. Short-Term Confidentiality:

The applicant requests the exhibits selected above as short term confidential be withheld from public view for a period of 180 days from the date of the Grant of Equipment Authorization and prior to marketing. This is to avoid premature release of sensitive information prior to marketing or release of the product to the public, Applicant is also aware that they are responsible to notify TUV Rheinland in the event information regarding the product or the product is made available to the public. TUV Rheinland will then release the documents listed above for public disclosure pursuant to FCC Public Notice DA 04-1705. Sincerely,

. j Marco Savina // R&D Manager y: Us _ ;

(Signature) (Print name//Title) Matica Technologies Group SA Chamerstrasse 79, 6300 Zug, Switzerland Maticacorp.com CHE-113.274.518 VAT

Model

/PMN Rated voltage Same circuit diagram /

Schematic Same PCB layout?

Sensor RF boards Model Differences Summary (add extra details if applicable) Output character

(voltage, frequency, wavelength) Motor name, voltage, and power Re-

transfer Heating element Same construction

, shape of enclosure?

Same Same Same Same Same Same Same Same Yes Same Yes Same Same Same Yes Same Same Same Same Same Same Yes Same Same Same Same Same Same Yes Same Same Same Same Same Same Yes Same Same Same Same Same Same Intended use TPH (Thermal Print head) Type Printing on card 300 DPI (dots per inches) dye sublimation Printing on card 300 DPI (dots per inches) dye sublimation Printing on card 300 DPI (dots per inches) dye sublimation Printing on card 600 DPI (dots per inches) dye sublimation Printing on card 600 DPI (dots per inches) dye sublimation Printing on card 600 DPI (dots per inches) pigmented ink Yes Yes Same Same Same Same Same No enclosure Printing on card 300 DPI (dots per inches) dye sublimation Yes Yes Same Same Same Same Same No enclosure Printing on card 300 DPI (dots per inches) dye sublimation Yes Yes Yes Yes Yes Yes XID-M300 XFI-M300 XID-M100 XID-M600 XFI-M600 XID-M600P 100-240VAC, 50/60Hz 100-240VAC, 50/60Hz 100-240VAC, 50/60Hz 100-240VAC, 50/60Hz 100-240VAC, 50/60Hz 100-240VAC, 50/60Hz XID-M300K 100-240VAC, 50/60Hz XID-M600K 100-240VAC, 50/60Hz The printer assembled with 600 DPI (23.6 dots/mm) thermal print head will print with 600 DPI resolution image. The printer assembled with 300 DPI (23.6 dots/mm) thermal print head will print with 300 DPI resolution image. There are no changes in RF parameters due to the thermal print head changes. DPI Dots per inches. Product external appearance:

Name plate/ Marking Label/Product label affixing Location.