FCC ID: VNP-AL Audio streaming accessory for MED-EL audio processors including a 2.4 GHz proprietary transceiver

AudioLink Quick Guide AW37282_1.0 (English) Table of Contents Assembling AudioLink . 2 Disassembling AudioLink . 3 Charging AudioLink . 4 Switching On/Off AudioLink . 5 Pairing with your Audio Processor . 6 Pairing with your BluetoothDevice . 8 Using AudioLink . 11 Talking on the Phone . 12 Listening to Music . 14 Watching TV . 15 Using the Remote Microphone . 16 Using AudioLink with AudioKey . 17 Indicator Light . 18 Care and Maintenance . 21 Troubleshooting . 22 The AudioLink Quick Guide is intended as an easy-to-use reference when handling your connectivity device. For detailed information on the intended use, indications, contraindications, warnings and precautions of AudioLink, or the complete information on the docking station and other accessories, please refer to the AudioLink user manual. AudioLink Main Button Microphone Mix Button Main Unit Battery Unit Rubber Socket Cover 1 Groove Status Light Mic Button Volume Button Micro USB Socket Audio Socket 2 Assembling AudioLink 1 2 Attach the battery unit and the main unit, starting at the bottom. Press the two parts together until the battery unit fully snaps into the main unit. 3 The status light will start pulsing to show that your AudioLink is ready to use. AudioLink Disassembling AudioLink 3 1 Insert the opening tool into the groove. 2 Slide the opening tool around AudioLink until the main unit and the battery unit detach from each other. AudioLink 4 Charging AudioLink 1 2 3 Open the rubber socket cover. Plug the micro USB cable into the socket, or place AudioLink in the docking station. Plug the USB power adapter or docking station into a power outlet. The status light will be orange while charging. When the status light turns green, AudioLink is fully charged. AudioLink is delivered with the battery only partly charged. We recommend that you fully charge the battery before using AudioLink. AudioLink Switching On/Off AudioLink 5 1 To switch on AudioLink, press the main button for 2seconds. 2 3 The status light will illuminate in green or orange, to show that AudioLink is switched on. Press the main button again for 2seconds to switch off AudioLink. AudioLink 6 Pairing with your Audio Processor 1 Switch off the audio processor. 2 Switch on AudioLink and make sure it is in standby mode. Only the status light should be active. If you are a bilateral user, your audiologist should ensure that your audio processors are correctly programmed for the right and left sides. AudioLink 7 3 4 Place the coil over the volume button. Switch on the audio processor. 5 When the audio processor is successfully paired, the left and right connection symbols will light up simultaneously. Your audio processors will now receive sound from AudioLink. 8 Pairing with your BluetoothDevice 1 2 3 Switch on AudioLink and make sure it is in standby mode. Only the status light should be active. To switch on Bluetooth pairing mode, press the mix button and the mic button together for 2seconds. The Bluetooth symbol will blink to show that AudioLink is ready to be paired. AudioLink 9 4 5 6 Make sure Bluetooth is activated on your device, and search for available Bluetooth devices. Select MED-EL AudioLink and start pairing. If you are asked for a security key, enter 0000 If no device is paired within 60seconds, AudioLink will no longer be in Bluetooth pairing mode. 10 7 When AudioLink and your Bluetooth device are successfully paired, the Bluetooth symbol will stop blinking and pulse slowly. 8 Once AudioLink starts streaming to your audio processor, the left and/or right connection symbols on the main button will pulse slowly, to show that sound is being streamed to your left processor, right processor, or both processors. Using AudioLink Phones, TVs, tabletsyou can connect AudioLink to almost any device! The next few pages show you how to connect, and make the most of your hearing in any situation. 11 Cable Connection Wireless Connection AudioLink 12 Talking on the Phone AudioLink can be used for conventional phone calls, and also for VoIP services such as Skype or FaceTime. 1 2 Make sure AudioLink is paired with your phone or other Bluetooth device. 3 Use the attachment clip or lanyard to position AudioLink close to your mouth. To make a call, select the number or contact on your phone as normal. The audio from your phone will then be streamed to your audio processor. AudioLink 13 4 If you receive a call, the ring tone will be streamed to your audio processor. Press the main button once to accept the call. To reject the call, press and hold the main button for 2seconds. 5 To hang up on an active phone call, press the main button once. By default, your audio input is a mix of the AudioLink signal and the audio processor microphones. You can change the setting by pressing the mix button. 14 Listening to Music Connect your phone or other music device to AudioLink, and stream music wirelessly to your audio processor. For more ways to connect to your music device, check out our support section at go.medel.com/audiolink-music 1 2 3 Connect your phone or other device to AudioLink using the provided cables. Select the music you would like to listen to, and press play. The music will start streaming to your audio processor. By default, your audio input is a mix of the audio source signal and the audio processor microphone signal. You can change the setting by pressing the mix button. AudioLink Watching TV You can use AudioLink together with the docking station to hear the TV more clearly from across the room. 15 1 2 3 Connect the docking station to your TV using the provided RCA (or cinch) cable. Open the rubber socket cover and place AudioLink into the docking station. Switch on your TV to start streaming. By default, your audio input is a mix of the TV signal and the audio processor microphone signal. You can change the setting by pressing the mix button. AudioLink 16 Using the Remote Microphone AudioLink can be used as a remote microphone, streaming sound from your environment straight to your audio processor. It can be used in group situations and one-to-one conversations. 1 2 3 Press the mic button to start streaming. The mic button will light up to show that the remote mic is activated. To position the remote mic effectively for group conversations, you can place AudioLink in the docking station. By default, your audio input is only from the AudioLink remote microphone. You can change the setting by pressing the mix button. AudioLink Using AudioLink with AudioKey The AudioKey app allows you to control your audio processor directly from your phone. Some audio processors connect to AudioKey via AudioLink. To find out if your audio processor is compatible, please visit go.medel.com/audiokey-compatibility 17 1 2 3 If you do not already have the AudioKey app on your phone, visit your app store and download it. Make sure AudioLink is paired with your phone. Open AudioKey. You should now be able to change the settings of your audio processor from your phone. For a detailed description of the app and its additional functions, please refer to the AudioKey user manual. AudioLink 18 Indicator Light Status Light Light Pattern Meaning AudioLink active Charger connected and charging process finished Required Action None Remove AudioLink from the power outlet. AudioLink active and battery level low Charge the battery Charger connected and battery charging None Bluetooth Symbol Light Pattern Meaning AudioLink is in Bluetooth pairing mode Required Action None Active Bluetooth wireless connection None AudioLink 19 Left/Right Connection Symbol Light Pattern Meaning AudioLink is synchronising to corresponding audio processor Required Action None AudioLink is streaming to corresponding audio processor Audio processor pairing successful None None Bluetooth and Connection Symbols Light Pattern Meaning Incoming phone call Required Action Accept or reject phone call 20 Mix Button Light Pattern Mic Button Light Pattern Meaning Audio input is a mix of AudioLink signal and the audio processor microphones Required Action None Meaning Remote microphone active Required Action None 21 Care and Maintenance AudioLink is designed for durability and reliability. When handled with sufficient care, it will function for a long time. 1. Do not drop the device. 2. Do not try to repair electronic parts of your AudioLink. Do not open, except to detach the battery, or alter any system component as this may damage the system and voids warranty claims. 3. Store AudioLink in a safe place when not in use. 4. Protect AudioLink from liquids, dust and excessive temperatures. 5. Do not clean AudioLink in, or under, water. Use a damp cloth to gently clean AudioLink. Never use household cleaning products or alcohol. 6. Do not use a microwave or any other heating devices to dry AudioLink. If necessary, wipe it off with a dry tissue. 7. Do not use tools with sharp edges, such as a screwdriver or knife, to detach the battery from the control unit. Only use the provided opening tool. AudioLink 22 Troubleshooting Problem Possible Cause Recommended Action Audio streaming does not start. Right and/or left connection symbols on the main button do not blink No sound during audio streaming although the right and/or left connection symbols are blinking Distorted sound during audio streaming Audio processor is not paired with AudioLink Pair your audio processor with AudioLink Audio processor is out of range or switched off Device is not within range, or there is interference from other devices Ensure audio processor is switched on Replace audio processor battery Move AudioLink closer to audio processor Move AudioLink closer to audio processor Remove other devices which could interfere with the wireless frequency, for example internet routers or PCs AudioLink 23 Problem No sound, or sound too quiet Sound too loud, or distorted Streaming with the docking station or audio cables does not work, although the right and/or left indicator lights are blinking AudioLink frozen Possible Cause Recommended Action Volume too low Increase volume on device, then on AudioLink Volume too high Decrease volume on AudioLink, then on device Audio cable is not connected properly Check that all cables are properly connected, and/or that AudioLink is placed correctly in the docking station AudioLink has an unexpected problem Switch AudioLink off and on again Disassemble the AudioLink main unit from the battery, and reassemble. Switch AudioLink back on. 24 Notes Notes 25 MED-EL Elektromedizinische Gerte GmbH MED-EL Elektromedizinische Gerte GmbH Frstenweg 77a, 6020 Innsbruck, Austria Frstenweg 77a, 6020 Innsbruck, Austria offi ce@medel.com offi ce@medel.com medel.com medel.com

Cochlear Implants AudioLink User Manual

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. 2 _ 9 9 2 7 3 W A Table of Contents 1. Introduction ......................................................................................................... 2 2. Intended use Indications Contraindications ................................................... 3 Intended use .................................................................................................................3 Indications.....................................................................................................................3 Contraindications ..........................................................................................................4 3. AudioLink ............................................................................................................. 5 System components......................................................................................................5 AudioLink overview .......................................................................................................6 Using AudioLink for the first time .................................................................................7 AudioLink functions .................................................................................................... 13 AudioLink indicator lights ...........................................................................................20 4. Care and maintenance ........................................................................................22 Maintenance ...............................................................................................................22 Disposal .......................................................................................................................23 Cables ..........................................................................................................................23 Battery ........................................................................................................................24 5. Troubleshooting ................................................................................................. 26 6. General precautions and warnings ..................................................................... 27 7. Technical data .................................................................................................... 29 Symbols .......................................................................................................................32 Regulatory statements................................................................................................34 Guidance and manufacturers declaration .................................................................35 8. Appendices ........................................................................................................ 38 Supplies and accessories ............................................................................................38 Warranty .....................................................................................................................38 Manufacturer address .................................................................................................38 9. Contact MEDEL ................................................................................................. 39 1 Introduction 1. Introduction This user manual provides information and instructions for the MEDEL AudioLink

(Ma070301). It contains important information on handling and operation of the device. Please read these instructions carefully and completely so that you are familiar with the operation and maintenance of AudioLink. AudioLink is an optional component of the MEDEL Cochlear Implant System to be used with compatible MEDEL audio processors. Please read the user manual of your audio processor carefully before reading this manual. NOTE: You are the operator of your/the recipients AudioLink, therefore we recom mend that you read this manual in its entirety. Do not perform any maintenance activities other than those described in this manual (e.g. changing the battery). Do not hesitate to contact your healthcare provider or local MEDEL representative with any additional questions you may have. Symbols used in this user manual inminor injury or inconvenience for the user and/or property damage. Information indicating a hazardous situation that, if not avoided, could result Information indicating a hazardous situation that, if not avoided, could result Information relevant for parents, guardians, or carers of children who use indeath or serious injury. thesystem. 2 Intended use Indications Contraindications 2. Intended use Indications Contraindications Intended use AudioLink is an optional, external part of the MEDEL Cochlear Implant System. AudioLink is intended to be used as a wireless connection between compatible MEDEL audio processors and electronic devices (mobile phones, smartphones, tablets, etc.) equipped with Bluetooth wireless technology. In combination with a mobile or smartphone, AudioLink provides the functionality of a Bluetooth headset where the incoming audio signal is wirelessly streamed to the audio processor(s). AudioLink is intended to be used to wirelessly stream audio signals from an audio source featuring Bluetooth wireless technology or an analog audio source to the audioprocessor(s). AudioLink is intended to be used as a wireless remote microphone. AudioLink provides a general communication and data pathway between an electronic device featuring Bluetooth wireless technology running a specific MEDEL software and the audio processor(s). Indications AudioLink is an optional component of the MEDEL Cochlear Implant System and is indicated for use by recipients who have received a compatible MEDEL audio processor. Additionally, persons interacting with a MEDEL Cochlear Implant user (e.g. parents of implanted children, audiologists, teachers of implanted children, etc.) can use AudioLink. AudioLink is indicated to be used in typical everyday environments (home, office, outdoor, etc.) and also in clinical environments (audiologists office, etc.). 1 The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by MEDEL is under license. 3 Intended use Indications Contraindications AudioLink is indicated to be used every day during a recipients waking hours. There are no restrictions in the frequency of use. The user of AudioLink does not need any special skills or elevated level of education, however, for children under the age of five years and those who, for a variety of reasons, lack the ability to appropriately handle and manipulate small parts, the parents and/or carer shall operate the device. Contraindications A recipient must not receive an AudioLink if the individual is known to be intolerant of the materials used in AudioLink. AudioLink is not intended to be used in environments where RF transmissions are prohibited. 4 AudioLink 3. AudioLink AudioLink wirelessly connects your audio processor(s) with electronic devices (smart phones, tablets, etc.). AudioLink can be used to watch TV, listen to music via the phone or a connected device, take phone calls and as a remote microphone. Information from the AudioLink is transmitted to the audio processor(s) via a 2.4 GHz radio frequency

(RF) link. AudioLink is not necessary for the function of your audio processor. System components countryspecific input plugs AudioLink main unit AudioLink battery AudioLink clip Docking station AudioLink opening tool USB power adapter with Micro USB cable Stereo cable with two 3.5 mm Adapter cable with a 2.5 mm Stereo cable with a 3.5 mm Lanyard Pouch audio jack and 3.5 mm socket audiojack and RCA connectors audiojacks 2 Not all products in this document are currently approved or available in all countries. Please contact your local MEDEL representative for information on current product availability in your country. 5 AudioLink AudioLink overview In its basic configuration AudioLink consists of the AudioLink main unit (hereafter referred to as main unit) and the AudioLink battery (hereafter referred to as battery). Microphone Groove Status light Main button & Connectionsymbols:

Shows connection between devices, indicates successful pairing and switches AudioLink ON/OFF Mix button: Switches between audio input from the AudioLink microphone only or mixed input from AudioLink and the audio processor microphone(s) 6 microphone functionality decreases () the volume Mic button: Activates the remote Volume button: Increases (+) and Lanyard opening Attachment clip Rubber socket cover Audio socket (2.5 mm stereo) Micro USB socket AudioLink Using AudioLink for the first time Assembling AudioLink To assemble AudioLink, proceed as follows:

Your AudioLink is delivered disassembled. Attach the battery to the main unit, starting at the bottom at a 45 angle. Starting at the bottom, press the two parts together until the battery fully snaps into the main unit. AudioLink is now switched on. This is indicated by the status light slowly pulsing green. Optional: Connect the AudioLink clip to AudioLink by aligning the clip with the back of AudioLink and applying pressure until the designated holes in the clip snap into place. Optional: To attach the lanyard, remove the AudioLink clip from AudioLink by slightly lifting one side of the clip with your fingernail or with the AudioLink opening tool. Insert the thin string of the lanyard into the hole of the AudioLink clip and thread the other end of the lanyard through the resulting loop. Tighten the loop and reattach the AudioLink clip to AudioLink. 7 AudioLink CAUTION PARENTAL GUIDANCE Do not touch the battery contacts with your hands or metal objects. Do not use the lanyard with children under 3 years to avoid the risk of strangulation. Keep the lanyard out of the reach of children under 3 years. NOTE: Your AudioLink is delivered with the battery not fully charged. We recommend that you fully charge the device before using AudioLink. Charging AudioLink To charge AudioLink, proceed as follows:

Choose the appropriate input plug for the USBpower supply. Connect the input plug with the USB power supply by pushing down the plug until it clicks into place. Then connect the microUSB cable. Pull aside the rubber socket cover. Plug the micro USB cable into the charging socket of AudioLink. Connect the USB power supply to a power outlet(100240 V AC, 5060 Hz). 8 AudioLink The status light will be orange while charging. When the status light turns green, AudioLink is fullycharged. Optional: Disconnect the micro USB cable from the charging socket and the USB power supplyfrom the power outlet. You can also use the AudioLink docking station to charge the battery (see chapter Streaming audio from TV on how to use the AudioLink docking station). You can still use all functions of AudioLink while it is charging or connected to a charger as long as AudioLink is switched on. When switched off, AudioLink automatically changes to standby mode while being charged. It will take approximately three hours to charge a fully depleted battery. CAUTION Only use the provided USB power supply and cable to prevent any damage to the device and to avoid any injuries. Switching AudioLink ON/OFF To switch ON AudioLink, proceed as follows:

Press the main button for approximately 2 seconds. Release the main button. When AudioLink is success fully switched ON, the status light illuminates in green or orange. AudioLink is automatically switched ON and in standby mode during charging. 9 AudioLink To switch OFF AudioLink, proceed as follows:

Press the main button for approximately 2 seconds. Release the main button. When AudioLink is switched OFF, the status light does not illuminate. AudioLink switches off automatically when not used for approximately 5 minutes andnot powered via USB. Pairing your audio processor with AudioLink If you want to use AudioLink with your audio processor, you need to pair your audio processor with AudioLink. To pair your audio processor with AudioLink, proceed as follows:

Switch off the audio processor. Press the main button for approximately 2seconds to switch on AudioLink and make sure it is in standbymode (only the status light is active, i.e.orange or green). approximately over the Volume button. Place the coil on the top side of AudioLink, Switch on the audio processor. If the pairing process is successful, the left and right connection symbol will briefly illuminate simultaneously. 10 AudioLink Optional for bilateral users: Repeat pairing for the second processor. If AudioLink is paired with two audio processors, i.e. for the left and the right ear, it automatically tries to synchronise and stream to both audio processors. However, synchronisation might not be simultaneous and if an audio stream is active during that time, audio quality might be degraded (for up to 25seconds). You can only pair one audio processor for each side. AudioLink will automatically try to resynchronise to the audio processor(s) if it loses connection. If it is not possible to resynchronise to the audio processor(s) within 25seconds, AudioLink returns to standby mode (unless streaming audio via a stereo cable connection). NOTE: The audio processor(s) must be paired with AudioLink before any other connection to an external device can be established. Pairing AudioLink with a Bluetooth device To pair AudioLink to an electronic device with Bluetooth functionality, proceed as follows:

Ensure that AudioLink is switched on and in standbymode (only the status light is active, i.e.orange or green). Simultaneously press the Mix button and Mic button for approximately 2 seconds. AudioLink is now in Bluetooth pairing mode (indicated by a fast blinking Bluetooth connection symbol). The Bluetooth pairing mode is active for 60 seconds. AudioLink must be in pairing mode to be visible to other electronic devices. Turn on Bluetooth on your mobile device and scanforother Bluetooth devices. NOTE: Refer to the user manual of the Bluetooth device for instructions on Bluetooth connections. Bluetooth Bluetooth 11 AudioLink After a few seconds the device should find a new Bluetooth device called MEDEL AudioLink. Select thisdevice and start pairing. NOTE: Further interaction might be required. If asked for a code, enter 0000. Otherwise just confirm the pairing. After successful pairing, the Bluetooth device will automatically connect to AudioLink. This is indicated by a slowly pulsing Bluetooth connection symbol on your AudioLink. You can manually connect or disconnect AudioLink on the device. Bluetooth functionality is only provided if AudioLink is connected. Bluetooth Bluetooth MEDEL AudioLink Not Connected Bluetooth Bluetooth MEDEL AudioLink Connected NOTE: AudioLink can only be connected to one Bluetooth device at the same time. If necessary, you can delete the stored Bluetooth pairings as follows:

Ensure that AudioLink is switched on and in standbymode (only the status light is active, i.e.orange or green). Simultaneously press the Mix button and Mic button for approximately 2 seconds. AudioLink is now in Bluetooth pairing mode (indicated by a fast blinking Bluetooth connection symbol). Press Volume + and Volume simultaneously for approximately 1.5seconds. The Bluetooth connection symbol will stop blinking, indicating that all stored Bluetooth pairings have been successfully deleted from your AudioLink. 12 AudioLink AudioLink functions AudioLink offers the following input modes:

Answer phone calls Use the AudioLink as a remote microphone Stream TV audio via cable connection between AudioLink and TV Stream music via a connected device If one audio streaming mode is currently active and another mode is activated, AudioLink will change to the mode with the higher priority. Phone calls have the highest priority, followed by the remote microphone and, finally, the streaming options requiring a cable connection. For example: If you receive a phone call while streaming via a cable connection, streaming (lower priority) will be interrupted until you terminate the phonecall (higher priority). There is a delay when terminating streaming and returning to standby mode (only the status light is active, i.e. orange or green). It will take approximately 5 seconds between switching off streaming (e.g. pressing the Microphone button in active remote micro phone mode) and returning to standby mode. While audio streaming is active, you have several options to adjust the volume level of the streamed audio signal:

Directly on the audio processor(s) (FineTuner Echo, AudioKey, etc.). This option is Via the source device (mobile phone, TV, etc.), if possible. This option is recommended. Via AudioLink (Volume button). not recommended. If you decide to change the volume on your audio processor(s), make sure to readjust the volume setting before terminating streaming to avoid uncomfortably loud sensations. PARENTAL GUIDANCE To prevent accidental volume changes, keep AudioLink out of reach of youngchildren. Making phone calls via Bluetooth With AudioLink you can stream phone calls directly to your audio processor(s) (including calls via WhatsApp, Skype, Hangouts, Facetime, etc.). The voice of your conversation partner is streamed from the phone to AudioLink via Bluetooth and forwarded to the audio processor(s). Your voice is picked up by the integrated microphone of AudioLink and returned to the mobile phone via Bluetooth. 13 AudioLink To use AudioLink for phone calls, proceed as follows:

Switch on AudioLink. Ensure that a Bluetooth connection between AudioLink and your phone is established (see chapter Pairing AudioLink with a Bluetooth device). This is indicated by a slowly pulsing Bluetooth connection symbol. During a phone call the integrated AudioLink micro phone will be used instead of the microphone of the phone. You should wear AudioLink in a way that the microphone can pick up your voice. It is recommended to wear AudioLink close to your mouth, e.g. on the upper body, attached to a collar, shirt pocket, etc. with the AudioLink clip or the lanyard. Do not cover the microphone. For best sound recep tion of the integrated microphone, make sure that the front of AudioLink always faces away from your body and that the top of AudioLink faces upwards. To start a phone call, proceed as you usually would on your mobile phone. When you receive a phone call, the ring tone will be streamed to the audioprocessor(s), even if your phone is in silent mode:

To answer the phone call, briefly press the main button of AudioLink. In case you want to reject the phone call, press the main button of AudioLink a little longer

(approx. 2seconds). To terminate an active phone call, briefly press the main button again. You can also answer, reject and terminate phone calls directly on the mobile phone. NOTE: By default, your audio input is a mix of the AudioLink signal and the audio processor microphones. You can change this setting with the Mix button. 14 AudioLink Streaming audio from TV With AudioLink you can stream from your TV (or other consoles and devices) directly to your audio processor(s). The signal is transmitted over a cable connection to AudioLink and then streamed to your device(s). To connect AudioLink to a TV, proceed as follows:

Connect the stereo cable with RCA (or cinch) connec tors with the TV. To do so, insert the red and white audio plug into the appropriate RCA sockets on the TV

(typically located on the side or the back of the TV). NOTE: If your TV does not have RCA input sockets, use commercially available RCA adapters. TV Connect the 3.5 mm audio jack of the stereo cable withthe AudioLink docking station. Pull the rubber socket cover aside and turn it to the back to access the connectors. Place AudioLink in the AudioLink docking station. Make sure that the rubber socket cover is posi tioned in the designated groove of the AudioLink dockingstation. Switch on the TV and set the output volume to a medium level. If necessary, change the TV settings so that the RCA connectors are set as an output signal instead of input. If your TV does not support such settings, we recommend using the 3.5 mm jack stereo cable in combination with the provided adapter asdescribed in chapter Streaming audio via stereo cable. 15 AudioLink Once an audio signal is received from the TV, AudioLink automatically synchronises to the audio processor(s). Once synchronised, AudioLink starts streaming to the audio processor(s). The corresponding left/right connection symbol starts pulsing slowly. To stop the streaming mode, unplug the cable from AudioLink. Audio streaming stops automatically when no audio signal is received from the source device for approx. 3.5 minutes. If you have the Fine Tuner Echo remote control, you may use the Fine Tuner Echo to deactivate the stream by pressing the music symbol. Please refer to the FineTuner Echo and/or audio processor user manual for further information. It is recommended to use the stereo cable with RCA connectors and the AudioLink docking station for TV streaming as signal quality improves. NOTE: Do not forget to put the rubber socket cover back over the connectors afterremoving AudioLink from the AudioLink docking station. NOTE: By default, your audio input is a mix of TV signal and the audio processor microphone signal. You can change this setting with the Mix button. Streaming audio via stereo cable You can stream the signal of any compatible audio source (e.g. tablet, PC, laptop) to your audio processor by establishing a wired connection to AudioLink. Use the provided stereo cables with the 2.5 mm to 3.5 mm audio adapter cable and proceed as follows:

Connect the stereo cable with two 3.5 mm audio jacks to the target audio source (or the AudioLink dockingstation). Connect the 3.5 mm audio socket of the audio adapter cable to the 3.5 mm audio jack of the stereo cable. Audio source 16 AudioLink cable to the audio socket of AudioLink. Connect the 2.5 mm audio jack of the audio adapter Start audio playback on your device. We recommend setting the output volume ofthe source device to a medium level. If an audio signal is received from your device, AudioLink automatically synchronises to the audio processor(s). Once synchronised, AudioLink starts streaming to the audio processor(s). The corresponding left/right connection symbol starts pulsing slowly. To stop streaming, unplug the cable from AudioLink. Audio streaming stops automatically when no audio signal is received from the source device for approx.3.5 minutes. You can also use the AudioLink docking station for streaming via cable connection. Please refer to chapter Streaming audio from TV for information on how to establish the connection to the audio source (use the stereo cable with two 3.5 mm audio jacks instead of the stereo cable with RCA connectors). NOTE: By default, your audio input is a mix of the audio source signal and the audio processor microphone signal. You can change this setting with the Mix button. Using the remote microphone In remote microphone mode, AudioLink picks up surrounding acoustic signals with itsintegrated microphone and streams them to the audio processor(s). The remote microphone feature of AudioLink can be used in several situations:

Meeting room situation:

Place AudioLink in a stationary position (e.g. in the middle of a table) to pick up the voices of all participants. The AudioLink docking station can be used to position the AudioLink properly. 17 AudioLink Conversation/school situation:

The conversation partner wears AudioLink so that the microphone can pick up the partners voice which is then streamed to your audio processor(s). Your conversation partner can wear AudioLink on the upper body, attached to a collar, shirt pocket, etc. with the AudioLink clip or use the lanyard. To use the remote microphone function, proceed as follows:

Switch on AudioLink. Press the Mic button of AudioLink. AudioLink synchronises to the audio processor(s) and starts streaming (indicated by slow pulsing of the corresponding left/right connection symbol). The microphone symbol will also illuminate. To terminate the remote microphone mode, press the Mic button of AudioLink again. NOTE: By default, the audio input will be the AudioLink microphone only and the microphones of the audio processor(s) will be deactivated. You can change this setting with the Mix button. 18 AudioLink Using AudioLink with AudioKey AudioKey is an optional mobile phone app that works in conjunction with AudioLink to allow your smartphone to remotely control certain functions of your audio processor(s), e.g. volume or sensitivity. AudioKey can be downloaded from the respective App Store. For a detailed description of the app, please follow the instructions in the applicable user manual. NOTE: A Bluetooth connection between AudioLink and your phone is necessary in order to use certain functions of the AudioKey mobile app (see chapter Pairing AudioLink with a Bluetooth device). With AudioKey you can further customize your default audio streaming configuration for the different audio streaming functions. Please refer to your AudioKey user manual for more information. To use AudioLink via app, proceed as follows:

Ensure that a Bluetooth connection between AudioLink and your phone is established (see chapter Pairing AudioLink with a Bluetooth device). Open the AudioKey mobile app. Bluetooth Bluetooth MEDEL AudioLink Connected AudioKey 19 AudioLink AudioLink indicator lights The AudioLink indicator lights will illuminate in different patterns to indicate different conditions of the system. Status light Blinking pattern Meaning Required action Slowly pulsing green Permanently green Slowly pulsing orange Permanently orange AudioLink active and battery level sufficiently charged None Charger connected and charging process finished Remove AudioLink from the power outlet. AudioLink can remain connected to the AudioLink docking station (e.g. when watching TV). AudioLink active and battery level low (less than 5 %) Charge AudioLink Charger connected and battery charging None Left/right connection symbol Blinking pattern Meaning Required action Fast blinking Slowly pulsing Single pulse approx. 1second

(both sides) Double flashing (together with Bluetooth connection symbol) AudioLink is synchronising to the audio processor(s) AudioLink is streaming to the audio processor(s) Audio processor pairing successful None None None Incoming phone call Answer or reject call 20 AudioLink Bluetooth connection symbol Blinking pattern Meaning Required action AudioLink is in Bluetooth pairing mode None Active Bluetooth connection None Incoming phone call Answer or reject call Fast blinking Slowly pulsing blue Double flashing (together with both connection symbols) Mix button Blinking pattern Meaning Permanently illuminated The audio signal from the audio processor(s) and the signal from AudioLink are provided Required action None Mic button Blinking pattern Meaning Required action Permanently illuminated Remote microphone is active None When changing from one state to another, the indicator lights will illuminate in full brightness. To save energy and reduce distraction, illumination of the indicator lights will be dimmed after approximately 30 seconds. 21 Care and maintenance 4. Care and maintenance Maintenance AudioLink is designed for durability and reliability. Handle your AudioLink with care. Do not drop the device. Do not try to repair electronic parts of your AudioLink and do not try to open thedevice, except to detach the battery, as this invalidates the warranty. Protect AudioLink from liquids, dust and excessive temperatures. Do not clean AudioLink in or under water. Use a damp cloth to gently clean AudioLink. Never use household cleaning products or alcohol. Do not use a microwave or any other heating devices to dry AudioLink. If necessary, wipe AudioLink dry with a tissue. Your AudioLink does not require regular maintenance by clinic personnel or otherexperts. If the device does not work properly, see chapter Troubleshooting for possible solutions. If you still cannot solve the problem, please contact your healthcare provider or local MEDEL representative for advice. CAUTION Do not perform any maintenance activities other than those described in this manual (e.g. changing the battery). When performing these maintenance activities, always switch off AudioLink. 22 Care and maintenance Disposal We advise to dispose of all external components of your MEDEL Cochlear Implant System by returning them to your local MEDEL subsidiary or distributor. Isolated collec tion and proper recovery of your electronic and electrical waste equipment at the time of disposal will allow us to help conserve natural resources. Moreover, proper recycling of the electronic and electrical waste equipment will ensure safety of humanhealth and environment. Cables To prolong your cables life, we recommend the following:

Do not bend the cable. When unplugging the cable, pull on the plug and not on the cable itself. Do not lift AudioLink or any other device by the cable. Do not use excessive force when unplugging the cable. CAUTION The provided cables are intended for the connection of external audio devices, such as mobile phones, tablet PCs, MP3 players, AMFM radios, etc. to AudioLink. We recommend to only use the cables which were provided with AudioLink. Do not use cables longer than 1.7 m as these cables may result in increased electromagnetic emissions or decreased electromagnetic immunity of AudioLink. For more information, please contact your local MEDEL representative. 23 Care and maintenance Battery AudioLink has an integrated rechargeable LiPo (lithium polymer) battery. If you want to get more information on batteries, please contact your healthcare provider or local MEDEL representative. Replacing the battery of your AudioLink Battery performance will deteriorate over time. When the battery of your AudioLink lasts less than 2 hours although fully charged, the battery should be replaced. Contact your healthcare provider or local MEDEL representative to receive a replacement battery. To replace the battery, proceed as follows:

Remove the AudioLink clip. Disassemble AudioLink by inserting the AudioLink opening tool into the groove. Carefully press the tool into the slot until a gap opens. CAUTION Do not use tools with sharp edges (screwdriver, knife, etc.) to open AudioLink when changing the battery. Only use the provided AudioLink opening tool. Slide the tool around the housing until the main unit and the battery come apart. Do not twist the tool while opening AudioLink to avoid damaging the housing. 24 Care and maintenance Take the new battery and assemble the device as described in chapter AssemblingAudioLink. CAUTION Do not touch the battery contacts with your hands or metal objects. connected with no open recesses. Make sure that battery and main unit are properly Reattach the AudioLink clip. WARNING Misuse may result in the battery causing heat, smoke, rupture, flame or leakage which could lead to injury. Do not allow children to replace batteries without adult supervision. PARENTAL GUIDANCE CAUTION Do not dispose of the old/depleted battery with common household waste but at a hazardous waste collection site. In case the battery shows signs of internal or external damage or chemical modification (battery swollen, leakage) store the battery in a safe container

(e.g. a jar) until disposal. 25 Troubleshooting 5. Troubleshooting For assistance and reporting of issues associated with this MEDEL product or to report unexpected operation or events, contact your local MEDEL representative. Problem Possible cause Recommended action Not possible to pair both audioprocessors Processors are not correctly programmed. Audio streaming does not start. Connection symbols do not illuminate. Audio processor(s) are not yet paired. If you are a bilateral user and only one processor at one time but not both audio processors can be successfully paired, contact your audiologist and ensure that your processors are correctly programmed. NOTE: You can only pair one audio processor for each side. Pair your audio processor(s) as described above. Bluetooth connection does not work. The Bluetooth connection symbol does not illuminate. AudioLink is not yet paired with Bluetoothdevice. Pair AudioLink to the device as described in chapter Pairing AudioLink with a Bluetooth device. No sound perceptible during audio streaming and the indi cator lights continue flashing Audio processors are out of range

(not present). Ensure that your audio processor is turned on. Replace audio processor battery if empty. Ensure that the audio processor(s) is within Distortions during audio streaming (interruptions, noise) Device is not within range or interference from other devices. range. Reduce distance between AudioLink and audioprocessor(s). If possible, remove interfering device (espe cially in the 2.4 GHz band). If possible, change location of WiFi router and/or PC. If possible, use the 5 GHz band of your WiFisystem When using AudioLink for phone calls, do not place the phone too close to AudioLink. No sound perceptible or sound too low Volume too low Increase volume on audio source device If volume remains too low, increase volume Sound too loud or cracking Volume too high Audio streaming via cable connection does not work properly (no sound at all, noisy, singlesided, low) although streaming is indicated. Audio jack has loose contact. onAudioLink Decrease volume on audio source device If volume remains too high, decrease volume on AudioLink Check if the stereo cable is attached properly or if AudioLink sits completely in the AudioLink docking station AudioLink frozen, i.e. does not respond at all AudioLink crashed due to unexpected input. Switch AudioLink off and on again. Remove and reattach the battery. 26 General precautions and warnings 6. General precautions and warnings This section contains information on the safe use of your AudioLink. Please read this information carefully. Your healthcare provider or local MEDEL representative will assist you with any additional questions you may have. AudioLink contains electronic components which require special precautions regarding electromagnetic compatibility (EMC). When activating your AudioLink, always follow the guidelines outlined in this section and chapter Technical data, Guidance and manufacturers declaration. Always handle your AudioLink with care to achieve maximum lifetime and to avoidany risks. The electronics are durable but must be treated with care. Do not use the system components under environmental conditions other than those described in chapter Technical data. The defined operating temperature range is between 0 C and +45 C for AudioLink. Avoid excessive heat. Excessive heat might damage AudioLink and make it unusable. If AudioLink should be at a temperature that is outside the defined operating temperature range of 0 C to +45 C, e.g. because it was stored in a cool or hot place, put AudioLink in a place with room temperature (typ. +20 C to +25 C) and wait at least 30 minutes before you use AudioLink. This ensures that AudioLink is not operated outside its defined operating temperature range. Do not leave AudioLink in direct sunlight (especially inside a car). Long exposure to direct sunlight might damage AudioLink. Do not open, except to detach the battery, or alter any system component as this may damage the system and voids warranty claims. Opening or altering system components can lead to serious injuries. Avoid getting your AudioLink wet as this may impair its function. Keep AudioLink in a dry place while bathing, showering or engaging in other waterrelated activities. Do not use AudioLink in the vicinity of strong ionizing radiation (e.g. xray machines) or electromagnetic fields (e.g. MRI machines). Use of AudioLink adjacent to or stacked with other equipment should be avoided because it could result in improper operation. If such use is necessary, AudioLink and the other equipment should be observed to verify that they are operating normally. Do not use accessories, transducers and cables other than those specified or approved by MEDEL as this could result in increased electromagnetic emissions or decreased electromagnetic immunity of AudioLink and result in improper operation. 27 General precautions and warnings Portable RF communications equipment (including peripherals such as antenna cables and external antennas) should be used no closer than 30 cm to any part of AudioLink, including cables specified by MEDEL. Otherwise, degradation of the performance of AudioLink could result. Do not use AudioLink in environments where radio frequency (RF) transmissions areprohibited. CAUTION Use of Bluetooth wireless technology or any changes to the Bluetooth wire less technology (e.g. firmware updates, hardware changes, connection/discon nection of additional devices, etc.) could introduce previously unidentified risks. If such risks are identified, they shall be analysed, evaluated and controlled. PARENTAL GUIDANCE Children shall be instructed not to swallow or put any components of their MEDEL Cochlear Implant System into their mouths or to play with any components. Swallowing of system components could cause suffocation or internal injury. Air travel In addition to EASA (European Aviation Safety Agency) and FAA (Federal Aviation Administration) requirements, airline regulations require suspending wireless operations before boarding an airplane. AudioLink should not be used on aircrafts unless specifi cally permitted by the flight personnel. Please secure your AudioLink by placing it, for instance, in a garment pocket. TV, radio, etc. When intending to connect an external audio device to AudioLink that is powered by mains power, i.e. plugged into the wall or a power strip, always make sure that this mainspowered external audio device meets the safety requirements stated in the standards EN/IEC 60065, EN/IEC 606011 and/or appropriate national standards. If the mainspowered device does not bear a CE mark (), which is usually found on the devices type label, you cannot presume that the mainspowered device meets the above safety requirements and must therefore not be connected to your AudioLink. Connecting a mainspowered device to your AudioLink that does not meet the above safety requirements could cause an electric shock. You can safely connect battery powered external audio devices to your AudioLink. For more information please contactMEDEL. 28 Technical data 7. Technical data AudioLink Model AudioLink (Ma070301) Dimensions Length: 68.0 mm Width: 38.0 mm Height: 17.5 mm Weight: 35.0 g

(with clip attached) Mode of operation Continuous Controls/Indicators Main button (on/off) Mix button Mic button Volume buttons Power supply 1 LiPo Battery (3.7 V, 550 mA) Internally powered Battery operating time: approx. 6 hours for audio streaming approx. 5 days in standby Battery aging: >80 % of minimum capacity after 500 charging cycles Classification Short Range Device (SRD) according to ERC/REC 7003 Annex 1 (band I) and Annex 3

(band B) Materials Mixture of polycarbonate and acrylonitrilebutadienestyrol polymer (PC/ABS) 3 typical values 29 Technical data Temperature and humidity range Operating temperature range: 0 C to +45 C Storage/transport temperature range: 20 C to +45 C Recommended storage temperature range: 0 C to +30 C Relative humidity range: 10 % to 93 %

Atmospheric pressure: Ambient to 700 hPa (mbar) (0 to 3,000 metres) Essential performance None of the performance characteristics of AudioLink are essential performance as defined in IEC 606011. Expected service life The expected service life of AudioLink as defined in IEC 606011 is 5 years. There are no actions needed to maintain basic safety with regard to electromagnetic disturbances for the expected service life. Radio frequency link Frequency band of reception/transmission: 2400 MHz to 2483.5 MHz Short Range Device (SRD) according to ERC/REC 7003 Annex 1 (band I) and Annex 3

(band B) Type of modulation: Gaussian frequency shift keying (GFSK) Equivalent isotropic radiated power (EIRP): 6.2 dBm Channel band width: 2 MHz Typical operating distance 30 cm to 3 m 30 Technical data AudioLink docking station Model AudioLink docking station (Ma070302) Dimensions Length: 60.5 mm Width: 37.5 mm Height: 42.0 mm Weight: 50 g Materials Mixture of polycarbonate and acrylonitrilebutadienestyrol polymer (PC/ABS) Temperature and humidity range Operating temperature range: 0 C to +45 C Storage/transport temperature range: 20 C to +45 C Recommended storage temperature range: 0 C to +30 C Relative humidity range: 10 % to 93 %

Atmospheric pressure: Ambient to 700 hPa (mbar) (0 to 3,000 metres) Essential performance None of the performance characteristics of the AudioLink docking station are essential performance as defined in IEC 606011. Expected service life The expected service life of the AudioLink docking station as defined in IEC 606011 is 5years. There are no actions needed to maintain basic safety with regard to electro magnetic disturbances for the expected service life. 4 typical values 31 Technical data Symbols AudioLink is in compliance with directive 90/385/EEC (Active Implantable Medical Devices/AIMD). CE mark applied in 2019 Hereby, MEDEL Elektromedizinische Gerte GmbH declares that the radio equipment type AudioLink is in compliance with directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: www.medel.com/compliance Manufacturer Direct current Atmospheric pressure limitation Humidity limitation Temperature limit IP52 Moisture and dust protection acc. to IEC 60529 This classification means that AudioLink and the AudioLink docking station are protected against failure from ingress of dust and dripping water when fully assembled, i.e. when the battery is fully snapped into the main unit and the silicone flap covers the connectors. Serial number 32 Technical data Catalogue number Refer to instructions for use Not suitable for children under 3 years Caution, consult the instructions for use (manual) for important cautionary information Nonionizing radiation Fragile; handle with care Information indicating a hazardous situation that, if not avoided, could result in death or serious injury Information indicating a hazardous situation that, if not avoided, could result in inconvenience or minor injury for the user and/or property damage Information relevant for parents, guardians, or carers of children who use thesystem 33 Technical data Regulatory statements Applicable in Canada only:

Model: MEDEL AudioLink IC: 11986AAL Contains IC: 5123ABGTWT32I This device contains licenceexempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licenceexempt RSS(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. Applicable in the USA only:

Model: AudioLink FCC ID: VNPAL Contains FCC ID: QOQWT32I This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning: Changes or modifications made to this equipment not expressly approved by MEDEL may void the FCC authorization to operate this equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. lf this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. lncrease the separation between the equipment and receiver. 34 Technical data Guidance and manufacturers declaration Tables according to IEC 6060112 for AudioLink There are no deviations from this collateral standard and no allowances are used. Electromagnetic emissions for all equipment and systems AudioLink is intended for use in the home healthcare environment. The customer or the user of AudioLink should assure that it is used in such an environment. Emissions test RF emissions CISPR 11 RF emissions CISPR 11 Harmonic emissions IEC 6100032 Voltage fluctuations/

flickeremissions IEC 6100033 Compliance Electromagnetic environment guidance Group 1 Class B Not applicable Not applicable AudioLink uses RF energy only for its internal function. Therefore, its RF emissions are very low and are not likely to cause any interference in nearby electronic equipment. AudioLink is suitable for use in all establishments, includ ing domestic establishments and those directly connected to the public lowvoltage power supply network that supplies buildings used for domestic purposes. 35 Technical data Electromagnetic immunity for all equipment and systems AudioLink is intended for use in the home healthcare environment. The customer or the user of AudioLink should assure that it is used in such an environment. Immunity test Electrostatic discharge (ESD) IEC 6100042 Electrical fast transient/burst IEC 6100044 Surge IEC 6100045 IEC 6060112 testlevel 8 kV contact 15 kV air Compliance level 8 kV contact 15 kV air 2 kV for power supply lines 2 kV for power supply lines 1 kV for input/output lines 1 kV for input/output lines Electromagnetic environment guidance Floors should be wood, concrete or ceramic tile. If floors are covered with synthetic material, the relative humidity should be at least 30 %. Mains power quality should be that of a typical commercial or hospital environment. 1 kV line(s) to line(s) 1 kV line(s) to line(s) Mains power quality should be that of a typical commercial or hospital environment. Voltage dips, short interruptions and voltage variations on power supply lines IEC 61000411 0 % UT for 0.5 cycle

(1 phase) 0 % UT for 1 cycle 0 % UT for 0.5 cycle

(1 phase) 0 % UT for 1 cycle Mains power quality should be that of a typical commercial or hospital environment. 70 % UT for 25/30 cycles

(50/60 Hz) 70 % UT for 25/30 cycles

(50/60 Hz) 0 % UT for 250/300 cycles

(50/60 Hz) 0 % UT for 250/300 cycles

(50/60 Hz) 30 A/m 30 A/m Power frequency

(50/60 Hz) magnetic field IEC 6100048 NOTE: UT is the a.c. mains voltage prior to application of the test level. Power frequency magnetic fields should be at levels characteristic of a typical location in a typical commercial or hospital environment. 36 Technical data Electromagnetic immunity for equipment and systems that are not lifesupporting AudioLink is intended for use in the home healthcare environment. The customer or the user of AudioLink should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance level Conducted RF IEC 6100046 3 Vrms 150 kHz to 80 MHz 6 Vrms in ISM and amateur radio bands between 150 kHz and 80 MHz 3 Vrms 6 Vrms Radiated RF IEC 6100043 10 V/m 80 MHz to 2.7 GHz 10 V/m 3 V/m 2.7 GHz to 6 GHz Electromagnetic environment guidance Portable and mobile RF communi cations equipment should be used no closer than 30 cm to any part of AudioLink, including cables, specified by MEDEL. Otherwise degradation of the per formance of AudioLink could result. Proximity fields from RF wireless communications equipment IEC 6100043 27 V/m 380 MHz to 390 MHz 28 V/m 430 MHz to 470 MHz 9 V/m 704 MHz to 787 MHz 28 V/m 800 MHz to 960 MHz 28 V/m 1700 MHz to 1990 MHz 28 V/m 2400 MHz to 2570 MHz 9 V/m 5100 MHz to 5800 MHz 27 V/m 28 V/m 9 V/m 28 V/m 28 V/m 28 V/m 9 V/m 37 Appendices 8. Appendices Supplies and accessories AudioLink clip AudioLink opening tool Docking station USB power supply Lanyard Pouch Cable kit:

Micro USB cable Stereo cable with a 3.5 mm audio jack and RCA connectors Stereo cable with two 3.5 mm audio jacks Adapter cable with a 2.5 mm audio jack and 3.5 mm socket For ordering replacement parts please contact your MEDEL representative. Warranty Please refer to the accompanying Warranty Statement for information on our warranty provisions. Manufacturer address MEDEL Elektromedizinische Gerte GmbH Worldwide Headquarters Frstenweg 77a 6020 Innsbruck, Austria Tel: +43 (0) 5 77 88 EMail: office@medel.com 5 Not all products in this document are currently approved or available in all countries. Please contact your local MEDEL representative for information on current product availability in your country. 6 Not manufactured by MEDEL 38 Contact MEDEL 9. Contact MEDEL Please refer to the accompanying Contact Sheet for your local office. 39 40 MEDEL Elektromedizinische Gerte GmbH Frstenweg 77a, 6020 Innsbruck, Austria offi ce@medel.com medel.com