FCC ID: 2A3W4-QORTEX Qortex

Qortex User Manual This document covers the details of interacting with a Qortex system at home. In general, two categories of people can interact with Qortex: users (aka patients) and caregivers. Both groups have many common functionalities such as viewing health records or how to use the remote. Whether you are a caregiver or a user start by reviewing the Common Notes section and then continue on with the What you need to know section that applies to your role. Qortex is easy to interact with and this guide will get you familiar with its functionality quickly Please use the Qortex quick installation guides for details on how to set up Qortex and its remote. Keep Qortex turned on:

Qortex works between your TV source (e.g. cable box, dish, etc.) and your TV. If turned off, you will not be able to view this source on your Television. Important buttons for the Qortex Remote:

Menu Button: Toggles Qortex menu on and off on your TV screen. Back Button: Always goes back one menu. UP/Down/Left/Right: Navigate through the Qortex menu items on the screen. OK: Selects the current action. Power button: If programmed, turns the TV off. Volume/Channel Buttons: If programmed, are used to change TV sound volume and channels accordingly. Remote power Button: Located at the bottom of the remote. Leave the remote on at all times with the switch on the left. When not in use, leave it in its cradle To respond to a call you are receiving, simply press OK. To reject the call, Press the Right arrow and then press OK. To respond to a reminder, select the desired response (e.g. OK or Cancel) using Left or Right button and then by pressing OK. If you select to cancel or close a reminder, you need to provide an explanation. To do so, turn the remote over and use the keyboard provided in the back by opening its cover Basic Use:

Push the Remotes Menu Button. Choose Option you need:

Calendar: Show activities scheduled Utilities: Check Qortex setup confifiguration Health Record: View your health record Emergency: Same functionality as the remote Help button Note: Caregiver option is for your caregiver and Applications option will be set up by your care provider (if needed). Calendar Page This menu option shows upcoming events for the user (aka:

patient) at home. The events will be caregiver appointments or reminders. Caregiver appointments are set by the Healthcare Provider. Utilities Page This section is only needed if you have confifiguration or functionality issues. It displays the options for technical trouble-shooting and set-up for Qortex. Use Up/Down arrows to navigate to the desired option and press OK. Press the Back button when done. About Qortex Displays summary of setup status and system information for:

USB Camera, Bluetooth, Wififi, Ethernet, Push server, App Version, Firmware Version, Sql version. Check Bluetooth Default is for this option to be turned off. This option may be turned on to allow for other devices to be connected to the Qortex box. Future examples of devices include heart rate monitors, blood pressure measurement devices, etc Check USB Camera This option will display the web camera image. This can be used to check if the web camera is connected and positioned correctly Check WiFi Connection By default, Wififi is off and must be enabled. To do so, turn the remote over and use the keyboard and touchpad to toggle Once on, a list of available networks is displayed. Click on the desired network and type in the password. The local Wififi should show as Connected when properly If Qortex is still not able to connect to internet, please make Wififi on. connected. sure Two antennas are properly connected to Qortex. Your network fifirewall is not blocking Qortex from connecting to internet Check Ethernet Connection The local Ethernet should show as Connected when properly connected using a cable (e.g. CAT 6). Either Wififi or Ethernet should be connected, not both. Ethernet connection by cable is preferred if possible Check Internet Speed Performs a test to measure connection speed TV Screen Adjustment Opens an option to manually adjust the Qortex display on the TV screen. Qortex screens. Use the Left/Right buttons to change the width of Use the Up/Down buttons to change the height of Qortex screens. Note: This option only effects the adjustments to Qortex screens and not your TV broadcast FCC Statement Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions (1)this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

Label location Size:40*20mm Qortex FCC ID: 2A3W4-QORTEX This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including interference that may cause undesired operation.

MedSign International Corporation Agent Authorization Company: MedSign International Corporation Address: 651 Okeechobee Blvd., Suite 1112 West Palm Beach, FL 33401,United States Product Name: Qortex Model Number(s): model Ill Product Description: Qortex We authorize MiCOM Labs Inc., 575 Boulder Court, Pleasanton, California 94566, USA, to act on our behalf on all matters concerning the certification of above named equipment. We declare that MiCOM Labs Inc. is allowed to forward all information related to the approval and certification of equipment to the regulatory agencies as required and to discuss any issues concerning the approval application. Any and all acts carried out by MICOM Labs on our behalf shall have the same effect as acts of our own. Signature: Date: 2022/1/11 Name: Jacky Chen | _. Title: _Manager Company: MedSi n International Corporation

MedSign International Corporation Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 USA Date: 2022/01/11 Subject; Request for Confidentiality FCC ID: 2A3W4-QORTEX To Whom It May Concern, Pursuant to the provisions of the Commission's rules Title 47 Sections 0.457 and 0.459, we are requesting the Commission to withhold the following attachment(s) as confidential documents from public disclosure indefinitely. These-documents contain detailed system and equipment descriptions and are considered as proprietary information in operation of the equipment. The public disclosure of these documents might be harmful to our company and would give competitors an unfair advantage in the market. XX] Schematic Diagram

{1 Block Diagram X<] software security requirement

(J Operational Description -

In additional to above mentioned documents, in order to comply with the marketing regulations in Title 47 CFR 2.803 and the importation rules in Title 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices, we request Short Term Confidentiality of the following attachment(s);

{<j User Manual

(J For 45 days, pursuant to Public Notice DA 04-1705. OR

(]For 180 days pursuantto KDB 726920 D01. It is our understanding that all measurement test reports, FCC ID label format and correspondence during the certification review process cannot be granted as confidential documents and this information will be available for public review once the grant of equipment authorization is issued. Sincerely, Signature: J ooby chug Name: Jacky Cheng Title: Manager socncrecmonetanttec Nett Mette LET LOOT LN Pe OAC CELE NOTE E IER mH Re Rm MR cai gt gn nae ene CRI AE Im, AST a en

MedSign International Corporation FCC Software Configuration Control Declaration Date: January 12, 2022 Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 USA Attn: OET Dept. Product/ Model Number: Qortex / model III Regarding FCC Country Code Selection guidelines identified in KDB 594280 D01 Software Configuration Control v02r01. All applications for equipment authorization for transmitters that can have radio parameters, or other technical parameters, reported to the Commission set by software must have an attestation indicating that no third party will have software, or configuration control, to program the device out of compliance of the technical rules under which it has been certified. We declare that no third party will have software, or configuration control, to program the device out of compliance of the technical rules under which it has been certified. Name: Jacky Cheng Title: Manager Date: 2022/01/11 Signatureof applicant FCC Software Configuration Control Declaration Rev1.1