i N o k a L u m a 5 3 0 i i Q u c k G u d e i 123123 Issue 1 EN RM-1020 Keys and parts Important: For important info on the safe use Earpiece Volume keys Power/Lock key Microphone Antenna areas Camera Audio connector 3.5 mm Micro-USB connector Loudspeaker of your device and battery, read Safety and Product and safety info in the device user guide at www.nokia.com/support and in the in-device user guide before you take your device into use. Select Nokia Care. 1 2 3 4 5 6 7 8 9 Some of the accessories mentioned in this user guide, such as charger, headset, or data cable, may be sold separately. Avoid touching the antenna area while the antenna is in use. Contact with antennas affects the communication quality and may reduce battery life due to higher power level during operation. Insert the SIM and memory cards Make sure the phone is switched off. 1. At the top of the phone, put your fingernails in the seam between the screen frame and the back cover. Do not use any sharp tools, as they may damage the phone. 2. Place your thumb in the middle of the back cover and bend the cover to remove it. 3. If the battery is in, lift it out from the upper right corner. 4. Slide the micro-SIM card into the SIM1 slot with the metal contact area down. 5. Slide the memory card into the memory card slot. 6. If you have a second SIM card, slide the SIM2 holder out, place the second SIM on the holder with the metal contact area up, and slide the holder back in. Important: Your device uses a micro-SIM card, also known as a mini-UICC SIM card. Use of incompatible SIM cards, or use of SIM card adapters, may damage the card or the device, and may corrupt data stored on the card. Tip: For best performance, it is recommended that you use a fast 4128GB memory card by a well-known manufacturer. Replace the battery and back cover 1. Line up the battery contacts, and put the battery in. 2. Press the bottom edge of the back cover against the bottom edge of your phone, and snap the cover into place. 3. To switch your phone on, press the power key. Charge the battery Plug a compatible charger into a wall outlet, and connect the micro-USB end to your phone. You can also charge your phone from a computer with a USB cable. If the battery is completely discharged, it may need to charge for up to 20 minutes before you can use your device. The charging indicator may not be displayed in this time. Help and tips There's a user guide in your phone it's always with you, available when needed. Check out videos, find answers to your questions, and get helpful tips. On the start screen, swipe left, and tap Nokia Care. If youre new to Windows Phone, check out the section for new Windows Phone users. To transfer contacts and text messages from your old phone, on the start screen, swipe left, Transfer my Data. For more info, see and tap the Nokia Care app. For the online user guide, even more info, and troubleshooting help, go to www.nokia.com/
support. If your phone freezes To reset the phone without losing your data and settings, press and hold the power key for about 10 seconds. The phone vibrates and restarts. Product and safety information For info on Microsoft Mobile Service terms and Privacy policy, go to www.nokia.com/privacy. We invite you to read the instructions on this guide before using the device. You can only use your device on the WCDMA 850, 900, 1900, 2100;
and GSM 850, 900, 1800, 1900 MHz networks. Use your device only with an original BL-5J rechargeable battery. Do not dispose batteries as household waste. Charge your device with AC-18 charger. Charger plug type may vary. Microsoft Mobile may make additional battery or charger models available for this device. Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may also be compatible. To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use. For info about accessibility, go to www.nokiaaccessibility.com. When this device has reached the end of its working life, all of its materials can be recovered as materials and energy. For info on how to recycle your old Nokia products and where to find collection sites, go to www.nokia-latinoamerica.com/reciclaje, or call the Contact Center. Recycle packaging and user guides at your local recycling scheme. When you cooperate and deliver all these materials to one of the available collection sites, you contribute in helping the environment and help to ensure the health of future generations. All electrical and electronic products and batteries may contain recycleable metals and other potentially hazardous substances and must be taken to their respective collection sites at the end of their working life. Under no circumstances should you break open a battery or other related materials. Do not dispose of these products as unsorted municipal waste, as this may cause contamination of the environment or risks to human health. All Nokia products are in compliance to the applicable industry international production standards and to all requirements defined by the competent government agencies. For more info on the environmental attributes of your device, see www.nokia.com/ecoprofile (in English). When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights. The list of countries and territories included in the time zone settings does not imply sovereignty. Additional safety information Accessibility solutions Microsoft Mobile is committed to making mobile phones easy to use for all individuals, including those with disabilities. For more information, visit www.nokiaaccessibility.com (in English). Nickel The surface of this device is nickel-free. Certification information (SAR) This mobile device meets international guidelines for exposure to radio waves. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields), recommended by international guidelines from the independent scientific organization ICNIRP. These guidelines incorporate substantial safety margins that are intended to assure the protection of all persons regardless of age and health. The exposure guidelines are based on the Specific Absorption Rate
(SAR), which is an expression of the amount of radio frequency (RF) power deposited in the head or body when the device is transmitting. The ICNIRP SAR limit for mobile devices is 2.0 W/kg averaged over 10 grams of tissue. SAR tests are carried out with the device in standard operating positions, transmitting at its highest certified power level, in all its frequency bands. The maximum recorded SAR values for this device are:
Maximum SAR value 1.09 W/kg over 10g 1.19 W/kg over 10g Frequency bands used when Maximum SAR value was recorded 4slot GPRS 900 and WLAN 2450 4slot GPRS 900 and WLAN 2450 When held against the head When operated at a separation distance of 1.5 centimetres
(5/8 inch) from the body Your mobile device is also designed to meet the United States Federal Communications Commission (FCC) guidelines. FCC ratings for your device and more information on SAR can be found at transition.fcc.gov/oet/rfsafety/sar.html. This device meets RF exposure guidelines when used against the head or when positioned at least 1.5 centimetres (5/8 inch) away from the body. When a carry case, belt clip or other form of device holder is used for body-worn operation, it should not contain metal and should provide at least the above stated separation distance from the body. To send data or messages, a good connection to the network is needed. Sending may be delayed until such a connection is available. Follow the separation distance instructions until the sending is finished. During general use, the SAR values are usually well below the values stated above. This is because, for purposes of system efficiency and to minimise interference on the network, the operating power of your mobile is automatically decreased when full power is not needed for the call. The lower the power output, the lower the SAR value. Device models may have different versions and more than one value. Component and design changes may occur over time and some changes could affect SAR values. The latest available SAR information for this and other Nokia device models can be found at www.nokia.com/sar. For more info, go to www.sar-tick.com. Note that mobile devices may be transmitting even if you are not making a voice call. The World Health Organization (WHO) has stated that current scientific information does not indicate the need for any special precautions when using mobile devices. If you are interested in reducing your exposure, they recommend you limit your usage or use a hands-free kit to keep the device away from your head and body. For more information and explanations and discussions on RF exposure, go to the WHO website at www.who.int/peh-emf/en. Support messages To help you take maximum advantage of your phone and services, you may receive messages from Microsoft Mobile. The messages may contain tips and tricks and support. To provide the service described above, your mobile phone number, the serial number of your phone, and some identifiers of the mobile subscription may be sent to Microsoft Mobile when you use the phone for the first time. This information may be used as specified in the privacy policy, available at www.nokia.com. Care For questions regarding your plans, billing or network please contact your operator. For questions regarding your Nokia product and warranty, please visit the support pages for your country at www.nokia.com/support. Electrical information of the device This information applies only in Mexico. Product Supplier Model Charger Input Output Mobile phone Microsoft Mobile RM-1020 AC-18U The following electrical characteristics apply for Nokia U chargers only. 100-240 Vca 50-60 Hz 60-300 mA 5.0 Vcc 550-900 mA Rechargeable battery supplier Microsoft Mobile Phone power consumption 3,7 Vcc Copyrights and other notices DECLARATION OF CONFORMITY Hereby, Microsoft Mobile Oy declares that this RM-1020 product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at www.nokia.com/global/declaration/
declaration-of-conformity (in English). The availability of products, features, apps and services may vary by region. For more info, contact your dealer or your service provider. The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Microsoft Mobile reserves the right to revise this document or withdraw it at any time without prior notice. To the maximum extent permitted by applicable law, under no circumstances shall Microsoft Mobile or any of its licensors be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused. Reproduction, transfer or distribution of part or all of the contents in this document in any form without the prior written permission of Microsoft Mobile is prohibited. Microsoft Mobile operates a policy of continuous development. Microsoft Mobile reserves the right to make changes and improvements to any of the products described in this document without prior notice. Microsoft Mobile does not make any representations, provide a warranty, or take any responsibility for the functionality, content, or end-user support of third-party apps provided with your device. By using an app, you acknowledge that the app is provided as is. To access the Windows Phone software license terms, select Settings > about. Please read the terms. Please note that by using the software, you accept the terms. If you do not accept the terms, do not use the device or software. Instead contact Microsoft Mobile or the party from which you purchased the device to determine its return policy. FCC/MEXICO NOTICE This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Microsoft Mobile could void the user's authority to operate this equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Manufacturer: Microsoft Mobile Oy, Keilalahdentie 24, 02150 Espoo, Finland Importer: Microsoft Mobile Oy (see above), or Nokia Komrom Kft, Nokia Utca 1., 2900 Komrom, Hungary TM & 2014 Microsoft Mobile. Microsoft, Windows and Windows logo are trademarks of the Microsoft group of companies. All rights reserved. Nokia is a TM of Nokia Corporation. Third party products/
names may be TMs of their respective owners. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Microsoft Mobile is under license. This product is licensed under the MPEG-4 Visual Patent Portfolio License (i) for personal and noncommercial use in connection with information which has been encoded in compliance with the MPEG-4 Visual Standard by a consumer engaged in a personal and noncommercial activity and (ii) for use in connection with MPEG-4 video provided by a licensed video provider. No license is granted or shall be implied for any other use. Additional information, including that related to promotional, internal, and commercial uses, may be obtained from MPEG LA, LLC. See www.mpegla.com (in English). Manufacturer and warranty info Microsoft Mobile Oy (Ltd) has purchased the devices and services business from Nokia. The manufacturer of this product is Microsoft Mobile Oy (Ltd) or any of its affiliates, even if Nokia Corporation or any of its affiliates may still be visible in the sales package, documentation, or the product itself. Microsoft Mobile Oy (Ltd) provides the Manufacturer's Limited Warranty (Warranty) for this product in accordance with the terms and conditions described in the "Manufacturer's Limited Warranty"
document included in the sales package. Microsoft Mobile Oy (Ltd) shall assume and be responsible for all rights and obligations related to your Warranty. Microsoft Mobile Oy (Ltd), Keilalahdentie 2-4, FIN-02150 Espoo, Finland However, in the following countries, the specified local affiliates, which have been purchased by Microsoft Mobile Oy (Ltd), continue to provide the Warranty as defined in the Warranty text included in the sales package:
Peoples Republic of China: Nokia Telecommunications Co., Ltd. USA: Nokia Inc Canada: Nokia Products Limited Mexico: Nokia Mxico, S.A. de C.V Russia: Nokia LLC Brazil: Nokia do Brasil Tecnologia Ltda Turkey: Nokia Komnikasyon A.. MANUFACTURERS LIMITED WARRANTY 1. GENERAL Microsoft Mobile Oy (hereinafter MMO) provides this Manufacturer's Limited Warranty (Warranty) for genuine MMO product (the Product), which MMO has released for sale in the European Union, Iceland, Norway, Switzerland, and Turkey (Covered Countries) since 1 November 2013. This Warranty is distinct from any statutory rights under any mandatory consumer protection laws of your country applicable to you. It is intended to grant you specific, and as the case may be, additional rights, within the limits of what is permissible under such law, and does not limit the rights you may have under applicable statutory product warrantee provisions. You may have other rights based on local laws during or after the Warranty period. These rights are not excluded by this Warranty. 2. WARRANTY From the date the Product is sold to an end-user for the first time, as evidenced by the original proof of purchase, MMO warrants the Product is free from defects in materials and workmanship (Defect) as follows:
(i) Twenty four (24) months for the main device;
(ii) Twelve (12) months for accessories sold separately or included in the sales pack of the main device excluding batteries, covers, cables and chargers; and
(iii) Six (6) months for all batteries, covers, cables and chargers, unless otherwise specified in the Product user guide. During the warranty period, MMO will, in a reasonable time, remedy the Defect free of charge by either repairing or replacing the defective Product or the defective part of it at its option provided that you have informed MMO of the Defect before the warranty period expires. When repairing or replacing your Product, MMO may use new or re-conditioned parts or products. To the fullest extent permitted by applicable law, no repair or replacement will renew or extend the warranty period. Original or replacement parts or replacement Products provided under this Warranty will be covered by this Warranty for the remainder of the original warranty period or for sixty (60) days from the date of repair or replacement, whichever is longer. The Product or all parts of your Product that MMO has replaced shall become MMOs property. MMO does not warrant that software preinstalled by or on behalf of MMO in the Product (or subsequent updates and upgrades) (together MMO software) will meet your requirements, work in combination with any hardware or software not provided by MMO, is uninterrupted or error free or that errors are correctable or will be corrected. For MMO software related errors, MMO will make available the latest version of the MMO software for reinstallation on your Product or, if that would not be possible, another remedy, which in MMOs reasonable discretion, satisfactorily addresses the error. Some MMO software may be subject to separate license terms that are available with the software or your local section of www.nokia.com. Please always back up all data and content stored on your Product before taking your Product in for service since service activities will erase all data from your Product. 3. WHAT THIS WARRANTY DOES NOT COVER MMO does not provide any warranty for the following:
1 User guides;
2 Any (i) third party software, settings, content, data, or links installed or downloaded onto your Product at any time, or (ii) MMO and third party services or enabling clients even if preinstalled by MMO (please read the terms and conditions that may accompany the services as those will define your rights and obligations);
3 Any (i) normal wear and tear, (ii) reduced charging capacity of the battery resulting from its natural end of product life, or (iii) pixel defects in your Products display that are within the scope of industry standards;
4 SIM card and/or any cellular or other networks or system on which your Product operates; or 5 Errors or damage caused by: (a) misuse or not using your Product in accordance with the user guide, such as if the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products, (b) using your Product with, or connecting it to, any product, accessory, software, or service not manufactured or supplied by MMO, (c) any products combined with your Product by a third party, (d) damage or errors caused by hacking, cracking, viruses, or other malware, or by unauthorised access to services, accounts, computer systems or networks; or (e) other acts beyond MMOs reasonable control. This Warranty is not valid:
1 Outside of the Covered Countries;
2 If your Product, or the software it runs on, has been (a) opened, modified, or repaired without MMOs authorisation, or (b) repaired with unauthorised spare parts;
3 If your Product's serial number, the mobile accessory date code, or the IMEI number has been removed, erased, defaced, altered or if these are illegible in any way;
4 If you have not installed the latest software updates that are publicly available for your Product within a reasonable time of their release;
or 5 If you refuse to give possession of the Product to MMO for repair and investigation. If this Warranty does not cover your Product or the issue based on which it requires service, MMO reserves the right to charge for the repair or replacement of your Product, as well as a handling fee. 4. LIMITATION OF MMO'S LIABILITY To the extent permitted by applicable law(s), MMO shall not under any circumstances be liable, either expressly or implicitly, for any 1 Damages or losses of any kind whatsoever resulting from or relating to loss of, damage to, or corruption of, content or data or the recreation or transfer thereof even if such loss, damage, or corruption was a result of a Defect in your Product; and/or 2 Loss of profit, products or functionality, business, contracts, revenues or anticipated savings, increased costs or expenses, or for any indirect, consequential or special loss or damage. To the extent permitted by applicable law, MMOs liability shall be limited to the purchase value of your Product. The limitations in this clause 4 shall not apply in case of MMOs negligence or intentional misconduct or in case of death or personal injury resulting from MMOs proven negligence. 5. OTHER IMPORTANT NOTICES For further information on your Warranty, as well as information needed to process your warranty queries, please visit www.nokia.com. Please ensure your operator has removed any SIM-locks (or other equivalent mechanisms that may lock your Product to a specific network or operator) prior to delivering your Product for repair. Your Product may contain country specific elements, including software. The warranty services available in a particular country may be limited to the Products and country specific elements available in that country. Also, if your Product has been re-exported from its original destination to another country, your Product may contain country specific elements that are not considered a defect under this Warranty even if it would not be operational. Microsoft Mobile Oy, Keilalahdentie 2-4, FIN-02150 Espoo, Finland