Quick Guide x Issue 2015-02-02 EN RM-1072 Product and safety info For info on Microsoft Mobile Service terms and Privacy policy, go to www.microsoft.com/mobile/privacypolicy You can only use your device on the LTE 800, 900, 1800, 2100, 2600;
WCDMA 850, 900, 2100; and GSM 850, 900, 1800, 1900 MHz networks Use your device only with an original BV-T5C rechargeable battery Do not dispose batteries as household waste Charge your device with AC-20 charger Charger plug type may vary Microsoft Mobile may make additional battery or charger models available for this device Third-party chargers that comply with the IEC/EN 62684 standard, and that can connect to your device micro USB connector, may also be compatible To prevent possible hearing damage, do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use When using this device, obey all laws and respect local customs, privacy and legitimate rights of others, including copyrights Additional safety information Accessibility solutions Microsoft Mobile is committed to making mobile phones easy to use for all individuals, including those with disabilities For more information, visit aka.ms/phoneaccessibility Hearing Warning: When you use the headset, your ability to hear outside sounds may be affected Do not use the headset where it can endanger your safety Some wireless devices may interfere with some hearing aids Nickel The surface of this device is nickel-free Information on health The U S Food and Drug Administration (FDA) and the U S Federal Communications Commission (FCC) published statements and questions and answers concerning cellular telephones and health Microsoft Mobile encourages you to visit these websites for updated information You can access the FDA website at www.fda.gov/
Radiation-EmittingProducts/
RadiationEmittingProductsandProcedures/
HomeBusinessandEntertainment/CellPhones/default.htm and the FCC website at transition.fcc.gov/oet/rfsafety/rf-faqs.html Additional health-related information is available from the World Health Organization (WHO) at www.who.int/mediacentre/factsheets/
fs193/en/ and The National Cancer Institute ("NCI") www.cancer.gov/
cancertopics/factsheet/Risk/cellphones In the event that you are concerned about possible health effects, the FDA suggests that you limit your own or your childrens radio frequency (RF) exposure by limiting the length of calls or by using handsfree devices Safety and texting while driving Safety should be every drivers first priority Drivers must obey all local laws that may include restrictions on the use of cellular telephones or accessories while driving If use is legal, always keep your hands free to operate the vehicle while driving and use a handsfree device whenever possible Suspend calls in heavy traffic or hazardous weather Get to know your cellular phone and its features and make any necessary information inputs prior to driving Do not input data or engage in text messaging while driving Cellular telephones should not be used when use may be a distraction to the driver The Cellular Telecommunications & Internet Association (CTIA) has published further info and tips on safe use of cellular telephones at www.ctia.org/consumer_info/safety, which we encourage you to review Certification information (SAR) This mobile device meets international guidelines for exposure to radio waves. Your mobile device is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields), recommended by international guidelines from the independent scientific organization ICNIRP These guidelines incorporate substantial safety margins that are intended to assure the protection of all persons regardless of age and health The exposure guidelines are based on the Specific Absorption Rate (SAR), which is an expression of the amount of radio frequency (RF) power deposited in the head or body when the device is transmitting The ICNIRP SAR limit for mobile devices is 2 0 W/kg averaged over 10 grams of tissue SAR tests are carried out with the device in standard operating positions, transmitting at its highest certified power level, in all its frequency bands The maximum recorded SAR values for this device are:
Maximum SAR value When held against the head 0 69 W/kg over 10g Frequency bands used when Maximum SAR value was recorded 2-slot GPRS1800 +
WLAN2450 0 60 W/kg over 10g 2-slot GPRS900 +
WLAN2450 When operated at a separation distance of 1 5 centimetres
(5/8 inch) from the body Your mobile device is also designed to meet the United States Federal Communications Commission (FCC) and Industry Canada SAR (IC) guidelines FCC ratings for your device and more information on SAR can be found at transition.fcc.gov/oet/rfsafety/sar.html Information on IC SAR can be found at www.ic.gc.ca This device meets RF exposure guidelines when used against the head or when positioned at least 1 5 centimetres (5/8 inch) away from the body When a carry case, belt clip or other form of device holder is used for body-worn operation, it should not contain metal and should provide at least the above stated separation distance from the body To send data or messages, a good connection to the network is needed Sending may be delayed until such a connection is available Follow the separation distance instructions until the sending is finished During general use, the SAR values are usually well below the values stated above This is because, for purposes of system efficiency and to minimise interference on the network, the operating power of your mobile is automatically decreased when full power is not needed for the call The lower the power output, the lower the SAR value Device models may have different versions and more than one value Component and design changes may occur over time and some changes could affect SAR values The latest available SAR information for this and other Microsoft Mobile device models can be found at sar.microsoft.com For more info, go to www.sar-tick.com Note that mobile devices may be transmitting even if you are not making a voice call The World Health Organization (WHO) has stated that current scientific information does not indicate the need for any special precautions when using mobile devices If you are interested in reducing your exposure, they recommend you limit your usage or use a hands-free kit to keep the device away from your head and body For more information and explanations and discussions on RF exposure, go to the WHO website at www.who.int/peh-emf/en Care For questions regarding your plans, billing or network please contact your operator For questions regarding your product and warranty, please visit the support pages for your country at www.microsoft.com/
mobile/support/
America, and Nokia Products Limited, a subsidiary of Microsoft Mobile Oy, provides this Warranty for Product which has been released for sale in Canada (Covered Countries) since 15 September 2014 As applicable, Manufacturer as used throughout, means either Nokia Inc or Nokia Products Limited IF YOU LIVE IN (OR IF A BUSINESS YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THE UNITED STATES, SECTION 6 CONTAINS A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER. IT AFFECTS YOUR RIGHTS ABOUT HOW TO RESOLVE A DISPUTE WITH MANUFACTURER. PLEASE READ IT. This warranty gives you specific legal rights You may also have other rights which vary from State to State or Province to Province 2. WARRANTY
(i) Twelve (12) months for the main device;
(ii) Twelve (12) months for accessories sold separately or included in the sales pack of the main device excluding batteries, covers, cables and chargers; and
(iii) Six (6) months for all batteries, covers, cables and chargers, unless otherwise specified in the Product user guide During the warranty period, Manufacturer will, in a reasonable time, remedy the defect free of charge by either repairing or replacing the defective Product or the defective part of it at its option provided that you have informed Manufacturer of the defect before the warranty period expires When repairing or replacing your Product, Manufacturer may use new or re-conditioned parts or products To the fullest extent permitted by applicable law, no repair or replacement will renew or extend the warranty period Original or replacement parts or replacement Products provided under this Warranty will be covered by this Warranty for the remainder of the original warranty period or for sixty (60) days from the date of repair or replacement, whichever is longer IF YOUR STATES OR PROVINCES LAW GIVES YOU ANY IMPLIED WARRANTY, INCLUDING AN IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ITS DURATION IS LIMITED TO THE WARRANTY PERIOD Some States or Provinces do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to You The Product or all parts of your Product that Manufacturer has replaced shall become Manufacturers property Manufacturer does not warrant that software preinstalled by or on behalf of Manufacturer in the Product (or subsequent updates and upgrades)
(together Manufacturer software) will meet your requirements, work in combination with any hardware or software not provided by Manufacturer, is uninterrupted or error free or that errors are correctable or will be corrected For Manufacturer software related errors, Manufacturer will make available the latest version of the Manufacturer software for reinstallation on your Product or, if that would not be possible, another remedy, which in Manufacturers reasonable discretion, satisfactorily addresses the error Some Manufacturer software may be subject to separate license terms that are available with the software or your local section of www.microsoft.com/mobile Please always back up all data and content stored on your Product before taking your Product in for service since service activities will erase all data from your Product. 3. WHAT THIS WARRANTY DOES NOT COVER Manufacturer does not provide any warranty for the following:
1 User guides;
2 Any (i) third party software, settings, content, data, or links installed or downloaded onto your Product at any time, or (ii) Manufacturer and third party services or enabling clients even if preinstalled by Manufacturer (please read the terms and conditions that may accompany the services as those will define your rights and obligations);
3 Any (i) normal wear and tear, (ii) reduced charging capacity of the battery resulting from its natural end of product life, or (iii) pixel defects in your Products display that are within the scope of industry standards;
4 SIM card and/or any cellular or other networks or system on which your Product operates; or 5 Errors or damage caused by: (i) misuse or not using your Product in accordance with the user guide, such as if the Product has been exposed to moisture, to dampness or to extreme thermal or environmental conditions or to rapid changes in such conditions, to corrosion, to oxidation, to spillage of food or liquid or to influence from chemical products, (ii) using your Product with, or connecting it to, any product, accessory, software, or service not manufactured or supplied by Manufacturer, (iii) any products combined with your Product by a third party, (iv) damage or errors caused by hacking, cracking, viruses, or other malware, or by unauthorised access to services, accounts, computer systems or networks; or (v) other acts beyond Manufacturers reasonable control This Warranty is not valid:
1 Outside of the Covered Countries;
2 If your Product, or the software it runs on, has been (i) opened, modified, or repaired without Manufacturers authorisation, or (ii) repaired with unauthorised spare parts;
3 If your Product's serial number, the mobile accessory date code, or the IMEI number has been removed, erased, defaced, altered or if these are illegible in any way;
4 If you have not installed the latest software updates that are publicly available for your Product within a reasonable time of their release; or 5 If you refuse to give possession of the Product to Manufacturer for repair and investigation If this Warranty does not cover your Product or the issue based on which it requires service, Manufacturer reserves the right to charge for the repair or replacement of your Product, as well as a handling fee 4. LIMITATION OF MANUFACTURER'S LIABILITY To the extent permitted by applicable law(s), Manufacturer shall not under any circumstances be liable, either expressly or impliedly, for any 1 Damages or losses of any kind whatsoever resulting from or relating to loss of, damage to, or corruption of, content or data or the recreation or transfer thereof even if such loss, damage, or corruption was a result of a Defect in your Product; and/or 2 Loss of profit, products or functionality, business, contracts, revenues or anticipated savings, increased costs or expenses, or for any indirect, consequential or special loss or damage To the extent permitted by applicable law, Manufacturers liability shall be limited to the purchase value of your Product 5. CHOICE OF LAW The laws of the State or Province where you live (or if a business your principal place of business) govern the interpretation of this warranty, any claim that Manufacturer has breached it, and all other claims
(including consumer protection, unfair competition, implied warranty, and tort claims), regardless of conflict of law principles, except that the Federal Arbitration Act governs all provisions relating to arbitration 6. BINDING ARBITRATION AND CLASS ACTION WAIVER IF YOU LIVE IN (OR IF A BUSINESS YOUR PRINCIPAL PLACE OF BUSINESS IS IN) THE UNITED STATES This section applies to any dispute EXCEPT DISPUTES RELATING TO THE ENFORCEMENT OR VALIDITY OF YOUR, MANUFACTURERS, OR EITHER YOUR OR MANUFACTURERS LICENSORS INTELLECTUAL PROPERTY RIGHTS. The term dispute means any dispute, action or other controversy between you and Manufacturer concerning the Product (including its price) or this warranty, whether in contract, warranty, tort, statute, regulation, ordinance or any other legal or equitable basis Dispute will be given the broadest possible meaning allowable under law 1 Notice of Dispute In the event of a dispute, you or Manufacturer must give the other a Notice of Dispute, which is a written statement that sets forth the name, address and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested You must send any Notice of Dispute by U S Mail to Nokia Inc., ATTN: LCA ARBITRATION, One Microsoft Way, Redmond WA 98052-6399 A form is available at go.microsoft.com/fwlink/?linkid 245499 Manufacturer will send any Notice of Dispute to you by U S Mail to your address if we have it, or otherwise to your e-mail address You and Manufacturer will attempt to resolve any dispute through informal negotiation within 60 days from the date the Notice of Dispute is sent After 60 days, you or Manufacturer may commence arbitration 2 Small Claims Court You may also litigate any dispute in small claims court in your county of residence (or if a business your principal place of business) or King County, Washington, if the dispute meets all requirements to be heard in the small claims court You may litigate in small claims court whether or not you negotiated informally first 3 Binding Arbitration. If you and Manufacturer do not resolve any dispute by informal negotiation or in small claims court, any other effort to resolve the dispute will be conducted exclusively by individual binding arbitration governed by the Federal Arbitration Act
(FAA). Class arbitrations are not permitted. You are giving up the right to litigate disputes in court before a judge or jury (or participate as a party or class member). Instead, all disputes will be resolved before a neutral arbitrator, whose decision will be final except for a limited right of appeal under the FAA Any court with jurisdiction over the parties may enforce the arbitrators award 4 Class Action Waiver. Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor Manufacturer will seek to have any dispute heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity. No arbitration or other proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings. 5 Arbitration Procedure Any arbitration will be conducted by the American Arbitration Association (the AAA) under its Commercial Arbitration Rules If you are an individual and use the Manufacturer Product for personal or household use, or if the value of the dispute is
$75,000 or less whether or not you are an individual or how you use the Product, the AAAs Supplementary Procedures for Consumer-Related Disputes will also apply For more information, see www adr org or call 1-800-778-7879 To commence arbitration, submit the form available at go.microsoft.com/fwlink/?linkid 245497 to the AAA You agree to commence arbitration only in your county of residence (or if a business your principal place of business) or in King County, Washington Manufacturer agrees to commence arbitration only in your county of residence (or if a business your principal place of business) You may request a telephonic or in-person hearing by following the AAA rules In a dispute involving $10,000 or less, any hearing will be telephonic unless the arbitrator finds good cause to hold an in-person hearing instead The arbitrator may award the same damages to you individually as a court could The arbitrator may award declaratory or injunctive relief only to you individually, and only to the extent required to satisfy your individual claim 6 Arbitration Fees and Payments
(a) Disputes Involving $75,000 or Less Manufacturer will promptly reimburse your filing fees and pay the AAAs and arbitrators fees and expenses If you reject Manufacturers last written settlement offer made before the arbitrator was appointed (Manufacturers last written offer), your dispute goes all the way to an arbitrators decision (called an award), and the arbitrator awards you more than Manufacturers last written offer, Manufacturer will: (i) pay the greater of the award or $1,000;
(ii) pay twice your reasonable attorneys fees, if any; and (iii) reimburse any expenses (including expert witness fees and costs) that your attorney reasonably accrues for investigating, preparing, and pursuing your claim in arbitration The arbitrator will determine the amount of fees, costs, and expenses unless you and Manufacturer agree on them
(b) Disputes Involving More Than $75,000 The AAA rules will govern payment of filing fees and the AAAs and arbitrators fees and expenses
(c) Disputes Involving Any Amount In any arbitration you commence, Manufacturer will seek its AAA or arbitrators fees and expenses, or your filing fees it reimbursed, only if the arbitrator finds the arbitration frivolous or brought for an improper purpose In any arbitration Manufacturer commences, Manufacturer will pay all filing, AAA, and arbitrators fees and expenses Manufacturer will not seek its attorneys fees or expenses from you in any arbitration Fees and expenses are not counted in determining how much a dispute involves 7 Conflict with AAA Rules This warranty governs to the extent it conflicts with AAAs Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes 8 Claims or Disputes Must Be Filed Within One Year To the extent permitted by law, any claim or dispute to which Section 6 applies must be filed within one year in small claims court, an arbitration proceeding, or in court, if Section 6 permits the dispute to be filed in court instead of arbitration The one-year period begins when the claim or Notice of Dispute first could be filed If such a claim or dispute is not filed within one year, it is permanently barred 9 Severability If the class action waiver in Section 6 4 is found to be illegal or unenforceable as to all or some parts of a dispute, then Section 6 will not apply to those parts Instead, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration If any other provision of Section 6 is found to be illegal or unenforceable, that provision will be severed with the remainder of this Section 6 remaining in full force and effect 7. OTHER IMPORTANT NOTICES For further information on your Warranty, as well as information needed to process your warranty queries, please visit www.microsoft.com/
mobile All parts of this Limited Warranty apply to the maximum extent permitted by law or unless prohibited by law Please ensure your operator has removed any SIM-locks (or other equivalent mechanisms that may lock your Product to a specific network or operator) prior to delivering your Product for repair Your Product may contain country specific elements, including software The warranty services available in a particular country may be limited to the Products and country specific elements available in that country Also, if your Product has been re-exported from its original destination to another country, your Product may contain country specific elements that are not considered a defect under this Warranty even if it would not be operational United States: Nokia Inc , 1065 La Avenida, Mountain View CA 94043 Canada: Nokia Products Ltd , a subsidiary of Microsoft Mobile Oy, 1950 Meadowvale Blvd , Mississauga, ON L5N 8L9