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Mobile Workstation RW14 Users Guide I Notice The company reserves the right to revise this publication or to change its contents without any notice. Information contained herein is for reference only and does not constitute a commitment on the part of the manufacturer or any subsequent vendor. They assume no responsibility or liability for any errors or inaccuracies that may appear in this publication nor are they in anyway responsible for any loss or damage resulting from the use (or misuse) of this publication. Any of the software described in this manual is sold or licensed "as is". Should the programs prove defective following purchase, the buyer (and not the manufacturer, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair and any incidental or consequential damages resulting from any software defects. Brand and product names mentioned in this publication may or may not be copyrights and/or registered trademarks of their respective companies. They are mentioned for identification purposes only and are not intended as an endorsement of that product or its manufacturer. Copyright 2019, MilDef Crete Inc. All rights reserved. Trademarks All other brand and product names are trademarks or registered trademarks of their respective companies. II Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. RF exposure warming This equipment must be installed and operated in accordance with provided instructions and antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from persons and must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. Regulatory Information/ Disclaimers Installation and use of this workstation must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the users authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device, or the substitution of the connecting cables and equipment other than manufacturer specified. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or attachment. Manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failing to comply with these guidelines. III Federal Communications Commission regulatory compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation. Note:
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Important:
Changes or modifications to this product not authorized by MilDef could void the electromagnetic compatibility (EMC) and wireless compliance and negate your authority to operate the product. In order to maintain compliance with FCC regulations, compliant peripheral devices and shielded cables must be used with this equipment. IV CE Declaration of Conformity The device is hereby confirmed to comply with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility Directive (2014/30/EC) and Complies with the essential requirements of Article 3 of the R&TTE 2014/53/EC Directive, if used for its intended use and that the following standards have been applied:
1. Health (Article 3.1(a) of the R&TTE Directive) Applied Standard(s):
2. EN 50566 EN 62479:2010 IEC 62209-2:2010 Safety (Article 3.1(a) of the R&TTE Directive) Applied Standard(s):
EN 60950-1:2006 /A11:2009 /A1:2010 /A12:2011 /A2:2013 Electromagnetic compatibility (Article 3.1 (b) of the R&TTE Applied Standard(s):
EN 301 489-1 V2.1.1/ -17 V3.1.1 Radio frequency spectrum usage (Article 3.2 of the R&TTE 3. Directive) 4. Directive) Applied Standard(s):
EN 300 328 V2.1.1 Electromagnetic Compatibility Directive (2004/108/EC) EN 55032: 2012 EN 55022:2010 EN 55024:2010+A1:2015 EN 61000-3-2:2014 EN 61000-3-3:2013 5. V Power Conservation This workstation consumes less power compared to conventional consumer workstations. The power consumption may be further reduced by properly configuring the Power Management Setup. It is recommended that the power saving features be enabled even when not running on battery power. Power Management features can conserve power without degrading system performance. Power Safety There are specific power requirements for your workstation:
Only use an approved AC adapter designed for this workstation. There is a 3-prong grounded plug for the AC adapter. The 3rd prong is an important mechanism for ensuring product safety. Please do not neglect the importance of this mechanism. If you are unable to access a compatible outlet, please hire a qualified electrician to install a compatible When unplugging the AC power cord, please make sure to disconnect the cord by pulling from the plug head instead of pulling from the wire to outlet for you. prevent wire damage. Make sure the power outlet and any other extension cord(s) you use can support the total current load of all the connected devices. Before cleaning the workstation, please make sure it is disconnected from any external power source. Warning Before any upgrade procedures, make sure the power is turned off, and all the cables are disconnected. Also, it is advisable to remove your battery to prevent your workstation from accidentally turning on. VI Battery Precautions Only use batteries designed for this workstation. Using incompatible battery types may cause explosion, leakage or damage to the workstation. Do not remove the battery from the workstation while the workstation is powered on. Do not continuously use a battery that has been dropped, or that appears damaged (e.g. bent or twisted) in any way. Even if the workstation is able to continuously work with a damaged battery, the circuit damage may occur and possibly cause fire. Always use the charger designed for this workstation to recharge the battery. Incorrect recharging may cause the battery to explode. Do not try to repair a battery by yourself. For battery service or replacement, please contact with your service representatives. Please dispose damaged battery promptly and carefully. Explosion or leakage may occur, if the battery is improperly handled or discarded. Notice:
For safety, charging will stop if the internal temperature of the battery is out of range (<0C; >50C). Please note that charging could have stopped before the ambient the internal temperature of the battery does not equal to the ambient temperature. these boundaries because temperature reaching Battery Disposal & Caution:
The product that you have purchased contains a rechargeable battery. The battery is recyclable. At the end of its service life, under various state and local laws, it may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for recycling options or proper disposal. Danger of explosion may possibly occur, if the battery is incorrectly replaced. Replace only with the same or the equivalent battery recommended by the manufacturer. Discard the used battery according to the manufacturers instructions. VII Environmental Information, Material Safety & Recycling All materials used in the manufacturing of this equipment are recyclable or environmentally friendly. Please recycle the packing materials in accordance with local regulations at the end of the product's service life. Notice:
The equipment may contain insignificant amount of hazardous substances for health and environment below control level. To avoid spreading such substances into the eco system and to minimize the pressure on the natural environment, you are encouraged to reuse or recycle most of the materials in a safe way after an end of the product life. For more information on collection, reuse and recycle of materials, please consult local or regional waste administrations for more information. You can also contact your dealer for more information on the environmental details of the equipment. The symbol of the crossed out wheeled bin indicates that the product
(electrical and electronic equipment) should not be placed in municipal waste. Please check local regulations for disposal of electronic products. VIII TABLE OF CONTENTS TABLE OF CONTENTS ................................................................ 9 CHAPTER ONE - GETTING STARTED...................................... 11 UNPACKING ............................................................................................... 11 QUICK OPERATION .................................................................................... 11 APPEARANCE OVERVIEW ............................................................................ 13 CHAPTER TWO - OPERATING INFORMATION ....................... 19 WORKPLACE .............................................................................................. 19 RUGGEDNESS ............................................................................................ 19 POWER ON ................................................................................................ 20 OPERATING SYSTEM .................................................................................. 20 BOOT UP AND POST .................................................................................. 21 SHUT DOWN ............................................................................................... 22 SLEEP/HIBERNATE ..................................................................................... 22 KEYBOARD ................................................................................................ 23 LED INDICATORS ....................................................................................... 24 MANAGING SOLID STATE DRIVE (SSD) ........................................................ 24 RTC ......................................................................................................... 25 SYSTEM MANAGER ..................................................................................... 26 SETTING WAKE ON LAN ............................................................................. 29 SMART CARD READER (OPTIONAL) .............................................................. 30 CHAPTER THREE - MANAGING POWER ................................. 31 AC ADAPTER ............................................................................................. 31 BATTERY ................................................................................................... 32 BATTERY RECALIBRATION ........................................................................... 34 POWER CONSERVATION ............................................................................. 35 SUPPORTING ACPI .................................................................................... 35 CHAPTER FOUR - BIOS SETUP ............................................... 36 MAIN MENU ............................................................................................... 36 ADVANCED MENU ....................................................................................... 37 CPU Configuration Sub-Menu ...................................................................... 38 PCH-FW Configuration Sub-Menu ............................................................... 39 Trusted Computing Sub-Menu ..................................................................... 39 EC Thermal Control Sub-Menu .................................................................... 40 AC In Boot Control Sub-Menu ...................................................................... 40 USB Power Control Sub-Menu ..................................................................... 41 Battery Recalibration Sub-Menu .................................................................. 42 IT8786 Super IO Configuration Sub-Menu ................................................... 42 Intel BIOS Guard Technology Sub-Menu ................................................... 43 Network Stack Configuration Sub-Menu ..................................................... 43 CSM Configuration Sub-Menu ..................................................................... 44 Intel I210 Gigabit Network Connection Sub-Menu ................................... 44 Intel Ethernet Connection (7) I219-LM Sub-Menu ................................... 45 CHIPSET MENU .......................................................................................... 46 PCH-IO Configuration Sub-Menu ................................................................. 46 SECURITY MENU ........................................................................................ 47 HDD Security Configuration Sub-Menu ....................................................... 47 Security Boot Sub-Menu .............................................................................. 49 BOOT MENU .............................................................................................. 50 SAVE & EXIT MENU .................................................................................... 51 CHAPTER FIVE - DRIVERS AND APPLICATIONS ................... 52 CHAPTER SIX - SPECIFICATIONS ........................................... 53 PLATFORM ................................................................................................. 53 CPU ......................................................................................................... 53 PCH ......................................................................................................... 53 MEMORY ................................................................................................... 53 GRAPHIC ................................................................................................... 53 DISPLAY .................................................................................................... 53 KEYBOARD ................................................................................................ 53 TOUCHPAD ................................................................................................ 53 STORAGE .................................................................................................. 54 FAN .......................................................................................................... 54 I/O PORTS ................................................................................................. 54 POWER ..................................................................................................... 55 SYSTEM UNIT DIMENSIONS AND WEIGHT ...................................................... 55 MATERIALS AND RECYCLING ....................................................................... 55 CASE ........................................................................................................ 56 ENVIRONMENTAL ........................................................................................ 56 CERTIFICATIONS ........................................................................................ 56 CHAPTER SEVEN - OPTIONAL DEVICES ................................ 57 GRAPHICS ................................................................................................. 57 COMMUNICATION ........................................................................................ 57 MEMORY CARD .......................................................................................... 57 TRUST PLATFORM MODULE (TPM2.0) ......................................................... 57 BVA & SURGE PROTECTOR MODULE .......................................................... 58 SMART CARD READER ................................................................................ 58 MULTI BATTERY CHARGER (MCRW) ........................................................... 58 COM 3/4 ADDITIONAL SERIAL PORTS .......................................................... 58 CHAPTER EIGHT - MAINTENANCE AND SERVICE................. 59 CLEANING .................................................................................................. 59 TROUBLESHOOTING .................................................................................... 59 RMA SERVICE ........................................................................................... 60 Operating Information Chapter One - Getting Started Unpacking The following components are along with your workstation. If there is any missing or damaged, please notify the dealer immediately. Workstation Unit AC Adapter AC Power Cord Utility DVD Quick Guide Chapter Two - 11 Operating Information Quick Operation Open the battery cover, insert the battery, and secure the battery cover by Connect the AC adapter with the workstation and start charging the tightening the screw. battery for at least 10 minutes. Turn ON the workstation by pressing the power switch. Primary Battery (Left Side) Secondary Battery (Right Side) Note:
operation. It is recommended to have the battery fully charged at the first time for the best battery performance. Drivers or applications installation may be necessary for further Chapter Two - 12 Operating Information Appearance Overview Display and Base 1. Embedded Antennas (Optional): GPS, WiFi/Bluetooth x 2 2. Optional Embedded Digital MIC 3. LED Indicators 4. Power Button 5. Touchpad 6. Left-click and Right-click Chapter Two - 13 Operating Information Right View 1. 2nd Battery 2. Optional 3st SATAIII SSD Optional 4nd SATAIII SSD 3. USB3.1 Gen. 2 x 2 4. Optional GLAN x 1 5. GLAN x 1 Chapter Two - 14 Operating Information Left View 1. Audio/Line-in/Microphone 2. USB 3.1 Gen. 2 x 1 3. USB 3.1 Gen. 2 x 1 (Fast Charging) 4. Standard 1st SATAIII SSD Optional 2nd SATAIII SSD 5. Battery Chapter Two - 15 Rear View Operating Information 1. DC-In Conn. (Military 2 pin conn.) 2. Display port 3. VGA port 4. Serial DB9 x 2 (COM1~2) 5. Optional Serial DB9 x 2 (COM3~4) 6. Kensington Lock Chapter Two - 16 Front View Operating Information 1. Optional Smart Card Reader Chapter Two - 17 Bottom View Operating Information 1. 2nd FAN 2. 1st FAN 3. D/U port Chapter Two - 18 Operating Information Chapter Two - Operating Information Workplace A clean and moisture-free environment is preferred. Make room for air circulation. Remember to avoid areas from:
Sudden or extreme changes in temperature. Extreme heat. Strong electromagnetic fields (near television set, motor rotation area, etc.). Dust or high humidity. If it is necessary to work in a hostile environment, please regularly maintain your workstation by cleaning dust, water, and etc. to keep it in an optimal condition. Ruggedness This workstation is designed with rugged features such as vibration, shock, dust, and rain/ water protection. However, it is still necessary to provide appropriate protection while operating in harsh environments. The workstation is also designed to withstand rainfall from top with mild wind blowing only. Please keep the keyboard facing up, i.e. normal operating direction, to maintain water resistance. NEVER immerse the unit in water, or spray water at an upside-down system. Doing so may cause permanent damage. All connectors could be corroded if being exposed to water or moisture. Corrosion is accelerated if the power is ON. Please take proper water-resistant measures for cable connections. The DC jack and cables are sealed and may be operated with water splashing while attached. All port covers should be in place when no cable is attached. Chapter Two - 19 Operating Information Power on Simply press the power button to turn on the workstation. Note:
Press and hold the power button for 5 Seconds could force the workstation to shutdown For those with the optional LCD heater:
Usually, when Heater warm up LCD to +5, then the workstation will turn on. But if the heating time exceeds 5 minutes, it is also forced to turn on the machine. Operating System Your workstation is designed to operate with Microsoft Windows 10 64-bit/
Windows Server Operating System. Please connect your workstation with an external USB-interface drive, such as a USB thumb drive, and start the OS installation. Chapter Two - 20 Operating Information Boot Up and POST Boot up The workstation turns ON and loads the operating system (such as Windows) into the system memory. This start-up procedure is called boot up. The ROM BIOS Power on Self-Test (POST) Each time the workstation powers on, it automatically performs a self-test of its memory and hardware devices. Fan Self-Test If a fan malfunction is detected, the system will stop and show a message to notify the user. Its not a recommended choice, but users can still decide to continue by pressing any key with fan malfunction. If a fan malfunction is detected, your screen will show this information:
Version Copyright (C) American Megatrends, Inc. BIOS Date: Ver.:
Press <F2> to enter setup, Press <F4> to select boot device
<<<FAN 2 malfunction, user right-hand side >>>
Press any key to continue. Note:
RW14 with nVIDIA GeForce GTX1050 MXM Card does not support multiple monitors before entering OS, so external monitor is unable to display in BIOS. Chapter Two - 21 Operating Information Shut down Directly click Shut down from your OS to turn OFF the power of your workstation. Before shutting down, please remember to save any unfinished works and close the applications to prevent your SSD from suffering possible data loss or damage. Shut down will turn OFF power of your workstation. If you want to start your workstation again, you need to turn it ON again by pressing the power button. Force Shut Down In the event that your workstation hangs or stops responding, you can perform a force shut down by pressing and holding the power button for 5 seconds. Please note that any unsaved work or data will be lost this way. Sleep/Hibernate Under Sleep mode, the system will temporarily save your work into the workstations RAM. If you want to start your workstation again, please press the power button to resume. Under Windows 10, you can enter this mode by directly clicking:
Move the cursor to the upper-right or lower-right corner of the screen, and then click Settings => Click Power => Click Sleep. Sleep Hibernate Under Hibernate mode, the system will save your work into SSD. If you want to start your workstation again, you need to press the power button. Under Windows, you can enter Hibernate mode by directly clicking:
Move the cursor to the upper-right or lower-right corner of the screen, and then click Settings => Click Power => Click Hibernate. Chapter Two - 22 Operating Information Keyboard The keyboard is 83-Key full size with LED backlight. A sample layout is shown below. Function Key Combinations Key Description
[Fn] + [F3]
Decrease LCD brightness
[Fn] + [F4]
Increase LCD brightness
[Fn] + [F5]
Mute/Unmute
[Fn] + [F6]
Volume down
[Fn] + [F7]
Volume up
[Fn] + [F9]
Decrease keyboard Backlight brightness
[Fn] + [F10]
Increase keyboard Backlight brightness
[Fn] + [F12]
Touchpad ON/OFF Chapter Two - 23 Operating Information LED Indicators Your Workstation is designed with LED indicators to show workstation status. The description of LED indicators and colors are provided for your operational reference. LED Indicator Description Power/ S3 Indicator:
Green/ Flashing Green*
SSD/Heater Indicator:
Green/Orange Charger/ Battery Low Indicator:
Orange/ Flashing Orange
*When your workstation sleeps, the S3 indicator pulsates on and off slowly. Managing Solid State Drive (SSD) RW14 has 4 slots for 2.5 type/ 7mm height SATAIII SSD. One SSD was pre-installed as the standard configuration. You can have the additional SSD installed, up to 4th. SSD1 & SDD2 at Left side SSD3 & SDD4 at Right side Note:
You need to purchase the SSD bracket for the additional SSD. RW14 supports up to 4 SSDs, the boot order will be SSD1, SSD2, SSD3 and SSD4. Hence we recommend you put your Operating System SSD on the SSD slot 1. (It takes time for system to find the right one if you put the Operating System SSD at the other slot.) Chapter Two - 24 Operating Information For setting up the RAID, please use the Intel RST (Rapid Storage Technology) to lay your system foundation on RAID 0, 1, 5, 10 configurations. The are two boot modes to select, Legacy & UEFI. Please follow the steps to use RAID function:
In BIOS Set Up:
1. Insert the required number of SSDs for RAID 0, 1, 5, 10, respectively. 2. Power on the workstation, and press [F2] to enter BIOS. 3. Select Chipset => PCH-IO Configuration => SATA And RST Configuration => SATA Mode Selection => Intel RST Premium With Intel Optane System Acceleration =>Save Changes and Reset 4. Reset the workstation, and press [F2] to enter BIOS. 5. Sleet Advanced menu => Intel Rapid Storage Technology => Create RAID Volume 6. Now, you can setup RAID configuration following the on-screen instructions. Or, you can refer to the User Guide of Intel Rapid Storage Technology on the Intel official website. Note:
It is recommended to use the same brand/size SSD to configure the Please refer to the official User Guide from Intel website for the detailed RAID volume. setting information. RTC Battery backed up RTC (Real Time Clock/Calendar) is built in an on-board CMOS (Complementary Metal Oxide Semiconductor) chip. The RTC keeps track of the time and date while the workstation is off. The CMOS chip also stores system setup information. Chapter Two - 25 Operating Information System Manager System Manager is an app which allows user to access information (System, battery), and set RF device, function keys easily. 1. System information:
2. Battery information:
Chapter Two - 26 Operating Information 3. RF Device control panel:
4. Function key control panel. Chapter Two - 27 Available Function Items List Operating Information None Open/ Execute a selected file Open URL in default browser Change display output Brightness up Brightness down Volume up Volume down Volume mute Launch on-screen keyboard Launch Windows Mobility Center Launch File Explorer Note:
System manager is a universal app so some pages may be different according to your system. For example, function key setting page will be unavailable for those devices without function key. Chapter Two - 28 Operating Information Setting Wake on LAN Wake-on-LAN (WoL) is an Ethernet or Token ring workstation networking standard that allows a workstation to be turned on or awakened by a network message. Follow instructions to set WoL. 1. Enter BIOS set up Advanced Intel I210 Gigabit Network Connection NIC Configuration Set Wake on LAN enabled Save and Exit BIOS Aptio Setup Utility Advanced Link Speed [Auto Negotiated]
Wake on LAN [Enabled]
the port Specifies speed used the selected boot protocol. for
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit 2. Windows System Control panel System Device Manager Network adapters double click network adapters cards 3. Power Manager check Allow the workstation to turn off this device to save power and Allow this device to wake workstation 4. With MAC address of the target workstation, you can send Magic Packet to wake up your RW14 by suitable software. Chapter Two - 29 Operating Information Smart Card Reader (Optional) RW14 has a smart card slot, with an embedded microcontroller, smart cards have the unique ability to store large amounts of data, carry out their own on-card functions (e.g., encryption and mutual authentication), and interact intelligently with a smart card reader. To insert a smart card:
1. Locate the smart card slot on the front side of the workstation and open the protective cover. 2. Plug the smart card, with its label and embedded chip facing up into the slot. 1. When a new card is seated, use the third-party smart card software to allow your workstation to read it. To remove a smart card:
1. Make sure that the third-party smart card software is not accessing the smart card. 2. Pull the card out of the slot. 3. Close the cover. Chapter Two - 30 Managing Power It powers the workstation from an external AC source. It charges the workstation battery. Chapter Three - Managing Power AC Adapter The AC adapter performs two functions:
The adapter automatically detects the AC line voltage (100V or 240V) and adjusts accordingly. The following are recommended when using the AC adapter:
Use a properly grounded AC outlet. Use one AC outlet exclusively for the workstation. Having other appliances on the same line may cause interference. Connecting the AC adapter:
Plug the AC cord to the adapter. Plug the other end of the AC cord into the wall outlet. Make sure the green Attach the DC plug into the power jack of the workstation; and turn the LED on the adapter turns on. lock ring clockwise to secure it. Note:
To ensure system stability, please connect your workstation to an external power source when operating at -20 C ambient temperature. Chapter Three - 31 Managing Power Battery The power source will automatically switch to battery when the external power source (AC adapter or optional vehicle adapter) is disconnected. Battery Low When the battery is nearly exhausted, the workstation gives the following Battery Low warnings:
Windows battery low warning (when operating system is Windows). The power LED flashes. Once the Battery Low warning occurs, please:
Save and close the files you are currently working on. Plug in the AC adapter to recharge the battery. Charging the Battery There are two battery packs in the workstation; on the left side is the primary battery, and on the right side is the second. When the workstation is connected to AC adapter, the primary battery will be charged first, and then the second battery. When the workstation is powered by the battery, secondary will be discharged first, and then the primary one. Attach the AC adapter or vehicle adapter to charge battery, when the battery is full, battery will automatically stop charging. You could check if the battery is being charged by battery indicator LED, the LED is off when charging is finished. Primary Battery
(Left) 2nd Battery
(Right) Charging Discharging
(with power adapter attached)
(without power adapter attached) First priority Second priority Second priority First priority Optional Multi Battery Charger (MCRW) A Multi Battery Charger is designed for the battery of RW14, with this charger, you could charge two battery packs at one time. Chapter Three - 32 Managing Power Battery Gauge You may check battery status from battery gauge in Windows. Click the power/battery icon to reveal the battery gauge window. Battery Power Saving Tips The workstation comes with an intelligent power-saving feature. You may extend the battery life by:
Setup power saving functions in Operating System Power Management options (e.g. Windows Power Options). Lower the intensity of the display by brightness control. Use standby option when workstation is temporarily not in use. Shut down the workstation when it will not be for a long-time use. Replacing Battery At a low battery condition, you must connect to the power adapter or swap the battery to continue your task. Note:
Please make sure that all the files you just modified were all already saved before swapping the battery to prevent any accidental data loss. If the Primary battery is not drained out, you could just swap the Secondary battery without power adapter attached. Chapter Three - 33 Managing Power Battery Recalibration Battery recalibration allows users to maintain the battery in a healthy condition. To perform battery recalibration, please follow the steps as below:
1. Update BIOS & EC to the latest version xxx.xxx or later. 2. 3. Enter the BIOS => Choose Advanced menu => Choose Battery Insert the battery to the workstation, and connect it to AC adapter. Recalibration => Press Enter.
(See Chapter4: BIOS Setup - Advanced - Battery Recalibration Sub-Menu) 4. When Start Battery Recalibration pop-up appears, press Yes to continue. 5. The recalibration is now processing. You can see the following recalibration status on the screen:
Calibration Frequency: How many times the calibration is processed Battery Capacity: Current battery capacity Battery Charge Mode: Charge/Discharge Battery Learning Mode: Normal (charge)/Learn (discharge) 6. A pop-up appears when the calibration is completed. Then click OK. 7. Press Yes to reboot the workstation when Reset Without Saving pop-up appears. Note:
Do not turn off the LCD and do not remove AC adapter during the recalibration. One cycle of recalibration process indicates Charge to Full => Start Learn Mode => Discharge => Complete Learn Mode => Charge to Full. It will take approx. eight hours for a cycle. It requires five cycles to complete the battery recalibration. Then the recalibration will stop automatically. If you want to terminate the calibrating, simply shut down the press pressing Power Button just by or workstation
"CTRL+ALT+DEL" to restart. Chapter Three - 34 Managing Power Power Conservation This workstation consumes much less power than conventional workstations. However, power consumption may be reduced by configuring the Power Management Setup properly. It is recommended the power saving functions be enabled even when not running on battery power. Power Management will not degrade performance while saving power. Supporting ACPI Your workstation supports ACPI (Advanced Configuration and Power Interface) for power management. With ACPI and an ACPI-compliant operating system such as Windows, the feature will allow you to reduce the power consumption for energy saving. By supporting ACPI, the AC adapter LED and the Power indicator LED will show in different ways. The followings are the detailed description. Sleep:
Power LED indicator is flashing Green*
*When your workstation sleeps, the S3 indicator pulsates on and off slowly. Hibernate:
Power LED indicator is OFF. Shut down:
Power LED indicator is OFF. USB 3.1 Fast charging RW14 provides one USB 3.1 fast charging port, which means that you can have faster charging than traditional standard USB 3.1 port. The following table shows details for USB 3.1 Fast Charging information:
Mode USB3.0 Fast Charging port Features Fast charging Power off Power on S3 AC AC AC Battery No charging Normal charging Battery Normal charging Fast charging Battery Fast charging Note:
After enabling USB fast charging from USB CHARGE control in BIOS, please cold boot your workstation to activate this function. Chapter Three - 35 BIOS Setup Chapter Four - BIOS Setup Press [F2] at boot up to enter BIOS setup. Use arrow keys to select options and [+/-] to modify them. When finished, move to Exit and press [Enter] then confirm save by pressing [Y]. Main Menu Main Advanced Chipset Security Boot Save & Exit Aptio Setup Utility BIOS Information BIOS Vendor Core Version Compliancy Project Version Build Date and Time Access Level EC Version Processor Information Name Type Speed Microcode Revision Total Memory ME FW Version ME firmware SKU Serial ATA Port 0 Serial ATA Port 1 Serial ATA Port 2 System Date System Time on dependent Set the Date. Use Tab to switch between Date elements. Default Ranges:
Year: 2005-2099 Months: 1-12 Days:
month
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Note:
The contents may vary depending on workstation configurations. Incorrect settings may cause system malfunction. To correct it, restore the Optimized Defaults with F3. Chapter Four- 36 BIOS Setup Advanced Menu Main Advanced Chipset Security Boot Save & Exit Aptio Setup Utility Advanced Menu Selections You can make the following selections on the Advanced Menu. Options Description CPU configuration Parameters CPU Configuration PCH-FW Configuration Trusted Computing RF Device Control EC Thermal Control AC In boot Control USB Power Control Battery Recalibration IT8786 Super IO Configuration Intel BIOS Guard Technology Network Stack Configuration CSM Configuration Intel I210 Gigabit Network Connection -
00:16:3F:61:95:7C Intel Ethernet Connection (7) I219-LM -
00:16:3F:61:96:5D Feature CPU Configuration PCH-FW Configuration Trusted Computing RF Control EC Control AC Control USB Control In Device Thermal Boot Power Battery Recalibration IT8786 Super IO Configuration Intel Guard Technology BIOS Disabled Enabled Disabled Enabled Disabled Enabled Disabled Enabled 87 C/79 C/71 C/63 C
/55C Disabled Enabled Disabled Enabled Yes No Disabled Enabled Chapter Four- 37 CPU configuration Parameters
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Management Configure Technology Parameters Trusted Computing Settings Engine RF Device Control Setting EC Thermal Control Setting AC In Boot Setting USB Power Mode Setting: For AC Mode only; Setting for S5 Enable/S5 Disable Start Battery recalibration function System Super IO Chip Parameters. Enable/Disable Support Intel BIOS Guard BIOS Setup Feature Options Description Network Stack Settings
/ Disable, Option ROM Enable execution settings, etc. Configure Gigabit Ethernet device parameters Configure Gigabit Ethernet device parameters Disabled Enabled Disabled Enabled Stack Network Configuration CSM Configuration Intel I210 Gigabit Network Connection Intel Ethernet Connection
(7) I219-LM CPU Configuration Sub-Menu Aptio Setup Utility Advanced Intel (VMX) Virtualization [Enabled]
Technology Intel Trusted Execution Technology [Enabled]
Enables utilization of additional hardware provided capabilities by Intel Trusted Execution Technology. Changes require a full power cycle take effect. to
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 38 BIOS Setup Configure Management Engine Technology Parameters
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit support Enables or Disables BIOS for security device. O.S. will not show Security Device. EFI protocol and INT1A interface will not be available. TCG
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit PCH-FW Configuration Sub-Menu Aptio Setup Utility Advanced ME FW Version ME Firmware Mode ME Firmware SKU AMT BIOS Features [Disabled]
AMT Configuration Firmware Update Configuration Trusted Computing Sub-Menu Aptio Setup Utility Advanced TPM20 Device Found Firmware Version:
Vendor:
Security Device Support Pending operation
[Enable]
[None]
Chapter Four- 39 EC Thermal Control Sub-Menu Aptio Setup Utility Advanced EC Thermal Control Thermal cooling trip point [87C]
AC In Boot Control Sub-Menu Aptio Setup Utility Advanced AC In Boot AC In Boot Control [Disabled]
BIOS Setup EC Thermal Control Setting
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit AC In Boot Setting
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 40 USB Power Control Sub-Menu Aptio Setup Utility Advanced USB Power Mode USB Power Control
[Disabled]
BIOS Setup USB Power Mode Setting: For AC Mode only; Setting for S5 Enable/S5 Disable
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 41 Battery Recalibration Sub-Menu Aptio Setup Utility Advanced N/A N/A N/A N/A Battery Recalibration Utility Calibration Frequency Battery Capacity Battery Charge Mode Battery Learning Mode Note: Only support single battery recalibration in the same time, while the Utility is executing, please dont close the LCD and dont disconnect the AC adaptor. The battery recalibration will follow the steps and take about 12hrs (by battery capacity) to complete the battery recalibration. Step 1 -> Fully Charged Step 2 -> Learning Step 3 -> Charge to 40%
Step 4 -> Learning Step 5 -> Charge to 40%
Step 6 -> Learning Step 7 -> Fully Charged N/A N/A N/A N/A N/A N/A N/A IT8786 Super IO Configuration Sub-Menu Aptio Setup Utility Advanced IT8786 Super IO Configuration Super IO Chip IT8786 Serial Port 1 Configuration Serial Port 2 Configuration Serial Port 3 Configuration Serial Port 4 Configuration BIOS Setup
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Set Parameters of Serial Port 1 (COMA)
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 42 BIOS Setup Intel BIOS Guard Technology Sub-Menu Aptio Setup Utility Advanced Intel BIOS Guard Support
[Disabled]
Enable/Disable BIOS Guard Support. Intel
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Enable/Disable UEFI Network Stack
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Network Stack Configuration Sub-Menu Aptio Setup Utility Advanced Network Stack Ipv4 PXE Support Ipv4 HTTP Support Ipv6 PXE Support Ipv6 HTTP Support IPSEC Certificate PXE boot wait time 0 Media detect count 1
[Enabled]
[Disabled]
[Disabled]
[Disabled]
[Disabled]
[Enabled]
Chapter Four- 43 BIOS Setup Enable/Disable CSM Support.
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Click to configure the network device port.
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit CSM Configuration Sub-Menu Aptio Setup Utility Advanced Compatibility Support Module Configuration CSM Support [Disabled]
Intel I210 Gigabit Network Connection Sub-Menu Aptio Setup Utility Advanced NIC Configuration Blinks LEDs 0 UEFI Driver Adapter PBA Device Name Chip Type PCI Device ID PCI Address Intel PRO/1000 6.9.07 PCI-E 000200-000 Intel I210 Gigabit Network Connection Intel i210 1533 03:00:00 Link Status
[Disconnect]
Mac Address Virtual MAC Address 00:16:3F:61:95:7C 00:00:00:00:00:00 Chapter Four- 44 Intel Ethernet Connection (7) I219-LM Sub-Menu Advanced Aptio Setup Utility PORT CONFIGURATION MENU NIC Configuration Blinks LEDs PORT CONFIGURATION INFORMATION UEFI Driver:
Adapter PBA:
Chip Type PCI Device ID PCI Address Link Status Mac Address 0 BIOS Setup Click to configure the network device port.
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 45 Main Advanced Chipset Security Boot Save & Exit Aptio Setup Utility Chipset Menu PCH-IO Configuration BIOS Setup PCH Parameters
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit SATA Device Options Settings
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit PCH-IO Configuration Sub-Menu Chipset Aptio Setup Utility PCH-IO Configuration SATA And RST Configuration HD Audio Configuration PCH LAN Controller Wake on LAN Enable SLP_LAN# Low on DC Power
[Enabled]
[Disabled]
[Enabled]
Chapter Four- 46 Security Menu Main Advanced Chipset Security Boot Save & Exit Aptio Setup Utility Password Description If ONLY the Administrators password is set, then this only limits access to Setup and is only asked for when entering Setup. If ONLY the Users password is set, then this is a power on password and must be entered to boot or enter Setup. In Setup the User will have Administrator rights. The password length must be in the following range;
Minimum length Maximum length Administrator Password User Password HDD Security Configuration:
P4:
P5:
Secure Boot menu 3 20 HDD Security Configuration Sub-Menu Aptio Setup Utility Security HDD Password Description:
Allows Access to Set, Modify and Clear Hard Disk User and Master Password. User Password is mandatory to Enable HDD Security. If Master password is installed
(optional), it can also be used to unlock the HDD. It the Set User Password option is hidden, do power cycle to enable the option again.. HDD PASSWORD CONFIGRATION:
Security Supported :
Security Enabled :
Security Locked :
Security Frozen :
HDD User Pwd Status :
HDD Master Pwd Status :
Set User Password Set Master Password Yes No No No NOT INSTALLED NOT INSTALLED BIOS Setup Secure Configuration Boot
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Set Password. HDD User
***Advisable to Power Cycle System after setting Hard Disk Passwords***
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 47 BIOS Setup Setting Password 1. Once you set HDD passwords successfully, you must enter user password to boot in the future. The master password provides an alternative entry in case the user password is lost. 2. Clearing the master password in BIOS setup will also clear the current user password. Master password is used as a backup key, its better not to be changed frequently. 3. You can set your master password and user password with a length between 1 and 32 characters. If you want to clear current password, type nothing when creating a new password. 4. After you set a password, Pwd Status will change from NOT INSTALLED to INSTALLED and the security enabled status will change to YES. 5. Your setting will take effect after reboot. Note:
If the master password is lost or it is not set earlier than the user password, the user password would make accessing impossible. So please set the master password at first and keep it carefully. losing Resetting Password 1. After typing an invalid user password three times, a message will show HDD is locked. Pressing Enter will leave the screen message. 2. Press F2 immediately to enter the BIOS setup where the lost users password could be cleared with the master password. 3. Once the HDD is locked, users have no right to access. You can only enter again by the correct user password or clear it by the master password. 4. A warm boot will cause HDD Security Frozen in the selection. Only a cold boot can lift the HDD Security frozen and allow further operations in the BIOS setup. (After a cold boot, users can try to enter again with the correct user password or just reset it with the master password) Chapter Four- 48 Security Boot Sub-Menu Aptio Setup Utility Security System Mode Setup Secure Boot [Disabled]
Not Active
[Custom]
Secure Boot Mode Restore Factory Keys Reset to Setup Mode Enter Audit Mode Key Management BIOS Setup Secure Boot feature is Active if Secure Boot is Enabled. Platform Key
(PK) is enrolled and the system is in User mode. The mode change requires platform reset.
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 49 Boot Menu Main Advanced Chipset Security Boot Save & Exit Aptio Setup Utility
[UEFI Hard Disk: Windows Boot Manger]
Fixed Boot Order Priorities Boot Option #1 Boot Option #2 [UEFI CD/DVD]
Boot Option #3 [UEFI USB Device]
Boot Option #4 [UEFI Network]
Boot Option #5 [Hard Disk]
Boot Option #6 [CD/DVD]
Boot Option #7 [USB Device]
Boot Option #8 [Network]
UEFI Hard Disk Drive BBS Priorites The system will try to boot from device on top then the 2nd and so on. If there is more than one device in each category, only the device on top of sub-menu can boot up. BIOS Setup Set the system boot order.
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 50 Save & Exit Menu Main Advanced Chipset Security Boot Save & Exit Aptio Setup Utility Save Options Save Changes and Reset Discard Changes and Reset Default Options Restore Defaults Boot Override Windows Boot Manager (P4: XXXXXXXX) Launch EFI Shell from filesystem device BIOS Setup Reset the system after saving the changes
: Select Screen
: Select Item Enter: Select
/+: Change Opt. F1: General Help F2: Previous Values F3: Optimized Defaults F4: Save & Exit ESC: Exit Chapter Four- 51 Drivers and Applications Chapter Five - Drivers and Applications The Utility DVD includes all the drivers for the installed devices in your workstation. Please consult the dealer if there is any driver missing. Also, through Device Manager in Windows, you are able to perform Driver Update or check if there are still drivers for the devices needed to be installed. Please check the readme file on Utility DVD to get the latest information before installing device drivers. Note:
Please install the chipset driver first. If the system requests for reboot after installing drivers, please reboot your workstation first before installing other drivers. Chapter Five- 52 Specifications Chapter Six - Specifications Platform Intel Coffee Lake Platform CPU Intel Xeon E-2176M Processor PCH Intel CM246 Chipset Memory Max. 64GB
- DDR4 SO-DIMM x 4, 2400MHz
Industrial grade ECC/ non ECC Graphic Intel UHD Graphics P630 Optional nVIDIA GeForce GTX1050 4GB graphic add-on card Display Standard:
- 15.6 FHD LCD
- Resolution: 1920 x 1080
- Brightness (min. ~ typ.): 240~300 nits Optional:
Brightness (min. ~ typ.): 720~800 nits Optional Capacitive Multi-Touch Screen Keyboard Number of keys:
Key Travel:
Caps Lock LED (Green) Touchpad Type:
83 Keys 1.5+/-0.2 mm PS/2 Resistive Touchpad Chapter Six - 53 Specifications Over 5,000,000 strokes lifetime Life time:
Storage Type:
Height:
Interface:
2.5 (Removable) 7mm SATAIII The SSD supports hot swap but not for the one with the Operating Note:
System. Standard: 1st SATAIII SSD (Left side) Optional:
- 2nd SATAIII SSD (Left side)
- 3rd~4th SATAII SSD (Right side) Fan Dimensions: about 64(L) x 55(W) x 10(H) mm Weight: about 30 grams Rotation (impeller side view): CCW Bearing type: Fluid bearing Rated speed: 4350 RPM 10% AT 5.0 VDC MAX. air flow: 5.67 CFM MAX. static air pressure: 15.75 mmAq Noise level(at 50 cm): 36.8 dBA (MAX.: 38.8 dBA) Motor protection: auto restart, motor lock protection I/O Ports Left:
Audio/Line-in/Microphone USB 3.1 Gen. 2 x 1 USB 3.1 Gen. 2 x 1(with fast charging) Right:
USB 3.1 Gen. 2 x 2 Optional 2nd GLAN x 1 GLAN x 1 Rear:
DC-in Connector x 1 (Military 2-pin) Display port x 1 VGA x 1 Standard: Serial DB9 x 2 (COM1~2) Optional: Serial DB9 x 2 (COM3~4) Chapter Six - 54 Specifications Power Lithium Ion battery 10.8V 5800mAh 142 mm (W) x 80 mm (D) x 14.5 mm (H) 330g Bottom:
D/U port x 1 Battery Pack (BRWB3A) :
Type:
Capacity:
Dimension:
Weight:
AC Adapter:
AC Input:
Frequency:
DC Output:
Maximum Power:
DC-in:
Standard DC-in 19V Optional DC-in 12~32V (BVA) 100 - 240V 50/60Hz 19V/10.5A 200 Watts Note:
If youd like to use DC-in 12V, please make sure the DC-in conn. is more than 12V, and the DC cable should withstand more than 17A. System Unit Dimensions and Weight Dimensions: 392 (L) x 302 (W) x 42mm (H) (with bumper) Weight: 4.86kg Note:
Weight includes DRAM x 4, WiFi/BT Module, GPS, 2nd GLAN card, batteryx2, SSD x1, (Battery pack 330g, SSD 61g) Weight varies depending on system configurations. Materials and Recycling Materials of the workstation are as follows:
Plastic Case:
Aluminum Case:
Bracket:
Bumper:
PCB:
Recyclable UL grade PC + ABS GE C2800 or C6200 AL6061T6 Aluminum 5052 Silicon Rubber, TPU FR-4, UL 94V0 Chapter Six - 55 Specifications Battery:
Packing:
Rechargeable Lithium Ion Carton- Recycled/Recyclable Paper (unbleached) Cushion- Recyclable EPE Quick Guide- Recycled/Recyclable Paper Please recycle the parts according to the local regulations. Case CNC milled Aluminum Black/NATO Green Environmental Temperature: Operating: -20 ~ +60C (-4 ~ +131F) Optional Operation: -30 ~ +60C (-22 ~ +131F) Storage: -40 ~ +70C (-40 ~ +158F) Humidity: 5~95% Non-condensing operating 95% maximum storage Altitude: 0 ~ 4,572 meters (0 ~ 15,000 feet) operating Certifications CE, FCC, WEEE, REACH, RoHS2.0, IP65, MIL-STD-810G, Optional MIL-STD-461G Chapter Six - 56 Optional Devices Chapter Seven - Optional Devices Graphics nVIDIA GeForce GTX1050 4GB graphic add-on card GPU: NVIDIA GeForce GTX1050 NVIDIA CUDA Cores: 640 Core clock: 1354MHz Memory Size: 4GB GDDR5 Memory Clock: 7.0 Gbps Memory Interface Width: 128-bit Max. Board power: 50W Form Factor: MXM graphics module version 3.1, Type A Dimension: 70 (L) x 82 (H) mm Communication WiFi/Bluetooth:
- Intel Dual Band wireless- AC 9260
- Board Form Factor: M.2 2230 E-key Card
- Wi-Fi Certified: 802.11 a/b/g/n/ac
- Bluetooth: Supports BT 5.0 (Backward compatible)
- Interface: PCIe (WiFi)/USB (BT) GPS:
- U-blox M8N (USB interface) 2nd GLAN Card: 1Gbps (internal Mini PCIe Card) Memory Card The memory card will expand your memory to facilitate better system performance. Industrial grade DDR4 SO-DIMM x 4 is available, supporting 8/16GB, ECC/non-ECC DDR4 2400 memory cards. The maximum capacity is 64GB. Trust Platform Module (TPM2.0) There is an optional Trust Platform Module (TPM2.0) equipped with this workstation for users to strengthen the security. With TPM, users are able to encrypt the folders and files directly and make the important file be more secure and be with an additional protection. In other words, your TPM-encrypted files are basically protected with two layers. Even if your TPM-encrypted files are hacked, the files can not to be read without passwords and TPM chipset. Chapter Seven - 57 Optional Devices BVA & Surge Protector Module BVA & Surge Protector Module is designed for all equipment to directly connect with the vehicle power system. Containing the reverse polarity protection and the breaking of high voltage input, the module is able to be against high 100V at 50ms surge. Smart Card Reader Accept a smart card for additional security feature. Multi Battery Charger (MCRW) The Multi Battery Charger is designed for the battery of RW14, with this charger, you could charge two battery packs at one time. Electronic characteristics DC Input Range: 12 ~ 32V with BVA DC-in Conn:
- Std. 2 pin Mil Conn. (200W AC Adapter)
- Optional 3 pin Mil Conn. (90W AC Adapter) Charging Time: 4 hours CE/FCC Certified Physical Characteristcs Dimensions (mm): 129.9(L) x 129.9(W) x 94(H) Weight: 325 g Environmental Ratings Operating Temperature: 0 ~ 45C Storage Temperature: -40 ~ 70C COM 3/4 Additional Serial Ports Supporting RS232, RS422, and RS485 signal Chapter Seven - 58 Service Maintenance and Chapter Eight - Maintenance and Service Cleaning ALWAYS turn OFF the power, unplug the power cord and remove the battery before cleaning. The exterior of the system and display may be wiped with a clean, soft, and lint-free cloth. If there is difficulty removing dirt, apply non-ammonia, non-alcohol based glass cleaner to the cloth and wipe. An air gun is recommended for cleaning water and dust. For salty water please clean with fresh water then blow-dry with an air gun. Be sure not to turn the workstation upside down while there is water being applied. Troubleshooting Should the workstation fail to function properly, the troubleshooting steps below may be followed. Check power adapter and battery. Minimize the configuration, i.e. remove extra peripherals and devices. Uninstall the software suspected. Load Optimized Defaults setting in the BIOS. Re-install operating system and application software. Chapter Eight - 59 Service Maintenance and RMA Service If troubleshooting steps are unsuccessful, consult your dealer for RMA. Shipping instructions:
1. Remove any personal disks or other media. 2. Use the original shipping container and packing materials, if possible. 3. If the original packing materials are not available, wrap the equipment with soft material (e.g. PU/PE form) then put the wrapped equipment into a hard cardboard shipping box. Include a sheet with the following information: (Note: Please keep a copy of this sheet for your records) Name Address Unit serial number Place and date of purchase or the original invoice number Date of failure A DETAILED Description of the problems you have encountered A list of the hardware/software configuration, if applicable. 5. Clearly mark the outside of the shipping box with the RMA #. If RMA # is not present on the shipping box, receiving will be unable to identify it and it might be returned. 6. Unless prior arrangements have been made, the customer is responsible for all shipping costs. Unauthorized use of the companys shipping accounts is not permitted. 4. Chapter Eight - 60
1 2 3 | Authorization Letter | Cover Letter(s) | 13.44 KiB | March 17 2020 |
7F, No. 250, Sec 3, Pei Shen Rd, Shen Keng District,New Taipei City, MilDef Crete Inc. Taiwan R.O.C. Date: 2019/11/13 We, the undersigned, hereby authorize Worldwide Testing Services (Taiwan) Co., Ltd to act on our behalf in all matters relating to applications for equipment authorization FCC ID: IR5RW14 including the signing of all documents related to these matters. Any and all acts carried out by Worldwide Testing Services (Taiwan) Co., Ltd on our behalf shall have the same effect as acts of our own. We also hereby certify that no party to this application is subject to a denial of benefits, including FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. Federal Communications Commission Authorization and Evaluation Division Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MD 21046 To whom it may concern:
Sincerely, Signature Name: Willie Liang Title: Manager Company: MilDef Crete Inc.
1 2 3 | Confidentiality Request | Cover Letter(s) | 39.69 KiB | March 17 2020 |
MilDef Crete Inc. 7F, No. 250, Sec.3, Pei Shen Rd., Shen Keng District, New Taipei City, Taiwan Federal Communications Commission Equipment Authorization Branch 7435 Oakland Mills Road Columbia, MD 21046 Date: 2020-02-03 Request for Long-Term Confidentiality Company name: MilDef Crete Inc. FCC ID: IR5RW14 FCC Part 15 Certification To whom it may concern:
In accordance with 0.457(d) and 0.459 of CFR 47, MilDef Crete Inc. hereby requests Long-Term confidentiality of all Block Diagrams, Schematics, Operational Description attachments for the subject application. These documents contain detailed system and equipment description and related information about the product which MilDef Crete Inc. considers to be proprietary, confidential and a custom design and otherwise would not release to the general public. Since the design is a basis from which future technological products will evolve, MilDef Crete Inc. considers that this information would be of benefit to its competitors and that the disclosure of the information in these documents would give competitors an unfair advantage in the market. Sincerely, Signature Name: Willie Liang Title: Manager Company: MilDef Crete Inc.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2020-03-17 | 2402 ~ 2480 | DSS - Part 15 Spread Spectrum Transmitter | Original Equipment |
2 | 5775 ~ 5775 | NII - Unlicensed National Information Infrastructure TX | ||
3 | 2422 ~ 2452 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 | Effective |
2020-03-17
|
||||
1 2 3 | Applicant's complete, legal business name |
MilDef Crete Inc.
|
||||
1 2 3 | FCC Registration Number (FRN) |
0011213410
|
||||
1 2 3 | Physical Address |
7F, No. 250, Sec 3, Pei Shen Rd
|
||||
1 2 3 |
Shen Keng District,New Taipei City, N/A
|
|||||
1 2 3 |
Taiwan
|
|||||
app s | TCB Information | |||||
1 2 3 | TCB Application Email Address |
J******@eurofins.de
|
||||
1 2 3 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 2 3 | Grantee Code |
IR5
|
||||
1 2 3 | Equipment Product Code |
RW14
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 | Name |
W****** L********
|
||||
1 2 3 | Title |
Manager
|
||||
1 2 3 | Telephone Number |
886-2******** Extension:
|
||||
1 2 3 | Fax Number |
886-2********
|
||||
1 2 3 |
w******@mail.crete.com.tw
|
|||||
app s | Technical Contact | |||||
1 2 3 | Firm Name |
Worldwide Testing Services (Taiwan) Co., Ltd.
|
||||
1 2 3 | Name |
D****** S******
|
||||
1 2 3 | Physical Address |
6F., No.58, Lane 188, Ruiguang Rd., Neihu District
|
||||
1 2 3 |
Taipei, 114
|
|||||
1 2 3 |
Taiwan
|
|||||
1 2 3 | Telephone Number |
+8862********
|
||||
1 2 3 | Fax Number |
88626********
|
||||
1 2 3 |
d******@wts-lab.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 3 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 | Equipment Class | DSS - Part 15 Spread Spectrum Transmitter | ||||
1 2 3 | NII - Unlicensed National Information Infrastructure TX | |||||
1 2 3 | DTS - Digital Transmission System | |||||
1 2 3 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Notebook computer | ||||
1 2 3 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 | Modular Equipment Type | Does not apply | ||||
1 2 3 | Purpose / Application is for | Original Equipment | ||||
1 2 3 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 | Grant Comments | Output power listed is conducted. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. End-users and installers must be provided with transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 2 3 | Output power listed is conducted. The device is operating in a 2x2 Spatial Multiplexing MIMO configuration as described in this filing. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. End-users and installers must be provided with transmitter operating conditions for satisfying RF exposure compliance. This device supports 20, 40, and 80 MHz bandwidth modes. | |||||
1 2 3 | Output power listed is conducted. The device is operating in a 2x2 Spatial Multiplexing MIMO configuration as described in this filing. The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi-transmitter product procedures. End-users and installers must be provided with transmitter operating conditions for satisfying RF exposure compliance. This device supports 20 and 40 MHz bandwidth modes. | |||||
1 2 3 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 | Firm Name |
Worldwide Testing Services (Taiwan) Co., Ltd.
|
||||
1 2 3 | Name |
D**** S****
|
||||
1 2 3 | Telephone Number |
886-2******** Extension:
|
||||
1 2 3 | Fax Number |
886-2********
|
||||
1 2 3 |
d******@wts-lab.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | CC | 2402.00000000 | 2480.00000000 | 0.0041000 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15E | CC MO | 5180 | 5240 | 0.0043 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15E | CC MO | 5190 | 5230 | 0.0034 | |||||||||||||||||||||||||||||||||||
2 | 3 | 15E | CC MO | 5210 | 5210 | 0.0033 | |||||||||||||||||||||||||||||||||||
2 | 4 | 15E | CC MO | 5745 | 5825 | 0.0013 | |||||||||||||||||||||||||||||||||||
2 | 5 | 15E | CC MO | 5755 | 5795 | 0.0012 | |||||||||||||||||||||||||||||||||||
2 | 6 | 15E | CC MO | 5775 | 5775 | 0.0009 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15C | CC MO | 2412 | 2462 | 0.0112 | |||||||||||||||||||||||||||||||||||
3 | 2 | 15C | CC MO | 2422 | 2452 | 0.0109 | |||||||||||||||||||||||||||||||||||
3 | 3 | 15C | CC | 2402 | 2480 | 0.0016 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC