FCC ID: PXT-RFDP-01 RECHARGEABLE FALL DETECT PENDANT

FallDetect_UserGuide_ _05mech.indd 1 2/5/2019 10:28:00 AM 2 FallDetect_UserGuide_ _05mech.indd 2 2/5/2019 10:28:00 AM Fall Detect System Features Power Cord Mu lti-color indicator Emergency Help Button Technical Support use only Rechargeable Fall Button Charging Cradle FallDetect_UserGuide_MHP8002-009H_05mech.indd 3 3 2/5/2019 10:28:00 AM If you have any questions, please call 4 FallDetect_UserGuide_ _05mech.indd 4 2/5/2019 10:28:00 AM Charging Instructions recommend you charge the Fall Button every night. Plug the power cord into an electrical outlet that is not controlled by a light switch. FallDetect_UserGuide_ _05mech.indd 5 5 2/5/2019 10:28:00 AM Testing The Fall Detect Button Please have the complete system near you at the time of testing. Press the Fall Detect 6 FallDetect_UserGuide_ _05mech.indd 6 2/5/2019 10:28:00 AM Testing Fall Detection Fall detection can be tested by dropping the Fall Button from a height of 4 feet. The Fall Detect Button can take up to 20 seconds to interpret the movement and determine if an actual fall Please do not pick up the pendant before the test is completed, as it may interpret this as normal movement and cancel the test. of beeps. If this cancel is performed within 20 seconds of the voice guided alarm announcement on the Base If you do not cancel the alarm in time, the Mobile Device will beep and contact the Emergency Response FallDetect_UserGuide_ _05mech.indd 7 7 2/5/2019 10:28:00 AM Important Safety Information The Fall Detect Button does not detect 100% of falls. If you are able, please press the Help Button when you need assistance. The Fall Detect Button will work approximately 300 feet from the Mobile Device or 600 feet from the Base

- To prevent the Fall Detect Button from accidentally activating while you sleep, please shorten the length of your lanyard so that the pendant rests at chest level. accidentally activates while you are sleeping, an Emergency Operator will communicate with you through

- If the pendant activates frequently when you are sleeping, you may want to wear a regular Neck Pendant or Wrist Button while in bed. Remember to put the Fall Detect Button back on when you get up from bed. 8 FallDetect_UserGuide_ _05mech.indd 8 2/5/2019 10:28:00 AM Fall Detect Button Light Indicator Off Red Red Red Yellow Green All Off Flashes and beeps No alarm detected Button has been pressed or fall is detected Flashes every minute, beeps every hour Battery is low and pendant must be charged Long beep and flash Battery is critically low, pendant is shutting down Flashes and beeps Early warning of fall detected, about to alarm Flashes and beeps Alarm has been cancelled Red, yellow, green, beeps Pendant power is turned on or restarting FallDetect_UserGuide_ _05mech.indd 9 9 2/5/2019 10:28:00 AM Fall Detect Button Frequently Asked Questions What happens if I fall?

If you fall, a signal will automatically be sent for help, unless the button detects normal movement. Within a few seconds after a fall, the Fall Detect Button will enter the CAUTION phase.

The pendant will start beeping and flashing yellow for 10 seconds. The CAUTION phase is a time period of screening for additional normal movement to potentially self-cancel the alarm. If the alarm is not cancelled manually after this time, the alert is sent to the Emergency Response the button if you need help, as the Fall Button does not detect 100% of falls. 10 FallDetect_UserGuide_ _05mech.indd 10 2/5/2019 10:28:00 AM How can I cancel a Fall Detect alarm?

Alarms can be manually cancelled by pressing and holding the pendants Emergency Button for If the alarm is not cancelled, an Emergency Operator will communicate with you through the Base Will my Fall Detect Button work outside my home?

Yes, the Fall Button Automatic Fall Detect Button works outside of the home, as long as it is within range of the Mobile Device. How do I call for help?

are able to speak, please provide your status. If you fall and are not able to push your button, the FallDetect_UserGuide_ _05mech.indd 11 11 2/5/2019 10:28:00 AM Is the lanyard adjustable?

Do the reverse to tighten the lanyard. There are two connectors on the lanyard. One that is cone shaped and one Can a magnetic lanyard cause interference with a pacemaker or other medical device?

If you have a pacemaker or any medical device, consult your manufacturer for information on any possible risk of magnetic interference with the device. How long will the battery last?

The battery on a single charge can last up to 45 days. When the fall button reaches low battery status, the visual indicator will flash red, briefly, every minute, and beep 3 times once an hour. When the fall button reaches a critically low battery status, the device will emit a 5 second long beep, followed by a 5 second long red light, and then completely shut down. NOTE: The Fall Button will beep 3 times every hour when it has reached low battery, and will eventually turn off if the power becomes too low. If I fall and stand up, will the button still call for help?

If you fall, but then proceed to start moving around again, the button may cancel the alarm. 12 FallDetect_UserGuide_ _05mech.indd 12 2/5/2019 10:28:00 AM Is the lanyard breakaway?

Yes, with a tug the lanyard will break away. If I accidentally set off the Fall Detect alarm, what do I do?

no further action will be taken. Can I replace the Neck Pendant cord?

chains or necklaces. However, the risk of choking may increase if you do not use the lanyard provided Can I speak into my Fall Detect Button?

Is the Fall Detect Button waterproof?

The pendant is water resistant and can be worn in the shower. FallDetect_UserGuide_MHP8002-009H_05mech.indd 13 13 2/5/2019 10:28:00 AM FCC Statement against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving ante Increase the separation between the equipment and receiver. nna. compliance could void the users authority to operate this equipment. This device complies with

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation. Radio Frequency (RF) All devices frequency transmission = 433MHZ connected. 14 FallDetect_UserGuide_ _05mech.indd 14 2/5/2019 10:28:00 AM Technical Information Battery Backup Internal Internal Internal Internal Internal Battery Backup Battery Backup Internal Internal Battery Backup Battery Backup Battery Backup Battery Backup TBS FallDetect_UserGuide_ _05mech.indd 15 1.5 A 1.5 A 930 mAh 1200 mAh 230 mAh 230 mAh 230 mAh 1000 mA 1 A 1 A 3000 mA 3000 mAh 3000 mA 3000 mAh 930 mAh 1000 mAh 3000 mA 3000 mAh 3000 mAh 2000 mA 2000 mA 3000 mAh 3000 mAh 15 2/5/2019 10:28:00 AM FallDetect_UserGuide_ _05mech.indd 16 2/5/2019 10:28:00 AM

Confidentiality Request Letter Date: February 5, 2020 Federal Communications Commission Authorization and Evaluation Division Subject: Request for confidentiality FCC ID: PXT-RFDP-01 BleR UMM ACen Short-term Confidentiality pursuant to Public Notice DA 04-1705, and in order to comply with the marketing regulations in 47 C.F.R. 2.803 and the importation rules in 47 C.F.R. 2.1204 while ensuring that business-sensitive information remains confidential until the actual marketing of newly authorized devices, we are request the Commission grant temporary confidential treatment and not release the following attachments for routine public disclosure until 180 days after the grant date. 1. Internal Photographs 2. External Photographs ee ecMur- UT]

4. Test Set up photos Permanent Confidentiality Pursuant to the provisions of Sections 0.457 and 0.459 of Commission's rules (47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure indefinitely. 1. Block Diagram VA) 3. Operational Description It is our understanding that test measurement reports and correspondence during the certification review process cannot be granted confidential treatment, and such information will be available for public review once the grant of equipment authorization is issued. RYT eL1k NA PNevoliier1al : MobileHelp, LLC Address ; 5050 Conference Way N, Suite 125 Boca Raton Florida United States 33431 Signature Name and Job Title - Robert lippo, President Sure : rob@go-m3.com

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Letter of Authorization Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Product Certification Representative Authorization Letter FCC ID: PXT-RFDP-01 Product Name: RECHARGEABLE FALL DETECT PENDANT BM mau eee es We the undersigned, hereby authorize following person to act as our agent of an application for equipment authorization to the FCC Rules and R Sporton International Inc. IC ee No.52, Huaya 1st Rd., Guishan Dist., Taoyuan City 333, arn Rene) Tuite) : Leo Huang Ale) OM MPLA ie (18 e-mail : Leohuang@sporton.com.tw We further certify that neither the applicant nor any party to this application, as defined in 47 CFR Ch. 1.2002(b), is subject to a denial to Federal benefits, that include FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C. 862. This appointment also includes the authority to complete FCC Form 731 on our behalf and sign the application as an authorized agent. Applicant : MobileHelp, LLC _ 5050 Conference Way N, Suite 125 Boca Raton Florida United Address 5 States 33431 Signature Name and Job Title ~ Robert Flippo, President Sa : rob@go-m3.com aR 2561 347 6255 o ile ep in the preparatio egulations. Date: January 16, 20 Help when and Tomi aio

Date: January 16, 2020 Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: declaration of composite/rated equipment for FCC ID: PXT-RFDP-01 To Whom it may concern, We, the undersigned, would like to declare that the composite portion catagorized as Class B personal computers and peripherals has been authorized under the Supplier's Declaration of

(eee iN me tee. ea Nien eae Sincerely, Applicant : MobileHelp, LLC

, 5050 Conference Way N, Suite 125 Boca Raton Florida United Address :

States 33431 Signature Name and Job Title. : Robert F ippo, President ert : Fob@go-m3.com a : 561 347 6255 of MobileHel Help when and where you need it.