O p e r a t i o n G u i d e 2018 PlayerMaker | Confidential & Proprietary Table of Content Equipment overview.p.3 Sensor operation.p.4 Wearing the sensors...p.5 Operating process....p.6 Before session..p.7 Arriving at session......p.8 After session.....p.9 Troubleshooting.....p.10 Safety....p
.12 Customer support....p.15 2018 PlayerMaker | Confidential & Proprietary E q u i p m e n t O v e r v i e w 2018 PlayerMaker | Confidential & Proprietary
- Suitcase (charging station)
- iPad
- Sensors - L and R
- 2 Bags - L and R
- Silicone straps - L and R Straps Mens Size :
Gray straps - 1-6.5 UK (32-40 Euro) Black straps - 6-13.5 UK (39-47 Euro) 2018 PlayerMaker | Confidential & Proprietary 4 Sensor Operation Power Button functions:
1. ON: Press once 2. Off: Press and hold for 6 seconds 3. Hard Reset: Press and hold for 12 seconds Led Gesture Battery Life:
100% = 4 hours, 75% = 2.5/3 hours, 50% = 1.5 hours 2018 PlayerMaker | Confidential & Proprietary 5 Sensor Number & L/R Power Button LED Charging Wearing The Sensors Step 1:
Step 2:
Put Right sensor into R strap & Left sensor into L strap Wear R strap on Right foot and L strap on Left foot Sensor ID should be visible from the inner side Place the sensor on the outside part of the foot The LED & Power Button match the strap holes on the The thickest part of the strap on the back, the short part on exterior side the bottom and the long part on the top (see picture below) NOTICE: Wearing the sensor correctly is NECESSARY for accurate data. Recommendation: Before the first time players use the sensors, demonstrate how to use and send the video tutorial. 2018 PlayerMaker | Confidential & Proprietary 6 Wearing The Sensors L for Left strap (R for Right strap) LED light is visible Long part (top front) Red sticker for Left sensor (Blue sticker for Right sensor) Thick part (back) Sensor is on the Outer side of the foot Short part in front of the cleats (bottom front) NOTICE: Wearing the sensor correctly is NECESSARY for accurate data. Recommendation: Before the first time players use the sensors, demonstrate how to use and send the video tutorial. 2018 PlayerMaker | Confidential & Proprietary 7 O p e r a t i o n P r o c e s s 2018 PlayerMaker | Confidential & Proprietary Before Session
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Plug suitcase to a wall power outlet and make sure all sensors are charging:
LED gesture: Light is on with fast blink iPad: Tap the sensors drawer and check charging state of each sensors battery level Charging state - 50 charging out of 50 available sensors Sensors drawer button Sensors battery level Green frame = Sensor is charging NOTICE: Sensors power off automatically after 60 minutes if not charging or used NOTICE: A Low Battery notification will pop up and show sensors with less than 50%
2018 PlayerMaker | Confidential & Proprietary 9 Arriving at Session Turn ON all sensors by connecting suitcase to a power source or manually press the power button. In iPad PM app:
Log in and Select your team (Internet connection required for this step) Press Activate Sensors Wait for all participating players to go over from Warming Up to Ready For Training (see picture) NOTICE: Do not use sensors with Low Battery NOTICE: Bluetooth is required. Make sure Bluetooth icon is notification blue.
(Blue is On, Red is Off) 2018 PlayerMaker | Confidential & Proprietary After Session Collect equipment from players Sensors are placed in the suitcase (button side facing forward) Straps are placed into the assigned bag Connect to the Internet connection Press on End Session then Yes Sensors in suitcase - button side in front Players will go over from Ending Session (red) to Ended Session (green) Players go over from Ending Session to Ended Session Once complete, open top left menu and press Switch team Place suitcase on charge and make sure straps and sensors are clean and ready for the next session NOTICE: Internet connection is required for uploading the data. If No Internet notification appears - connect to the internet to complete the upload. 2018 PlayerMaker | Confidential & Proprietary 11 T r o u b l e s h o o t i n g 2018 PlayerMaker | Confidential & Proprietary Before Session:
Arriving at session:
After session:
Sensor is not charging In App: players are not Ready For Training 2 In App: if after End Session players have not Push/Move sensor in port until LED minutes after pressing Activate Sensors switched from Ending Session to Ended 1. 2. 3. gesture changes Clean sensors & suitcases charging ports Hard Reset: Press and hold power button for 12 seconds until light is off Sensors LED is constantly turned on or blinking rapidly 1. 2. 3. Hard Reset: Press and hold power button for 12 seconds until light is off Turn on the sensor Contact PlayerMaker support 2018 PlayerMaker | Confidential & Proprietary 1. 2. 3. 4. 5. Press the sensors drawer - identify which Session sensors are highlighted in red Ensure the physical sensors are ON - LED 1. 2. In iPad - turn Bluetooth OFF and ON Press the sensors drawer and identify which with steady blink sensors are not in idle mode (gray) Check sensors LED - if blinking rapidly conduct 3. Make sure these sensors are ON. If LED is
"Hard Reset and turn on again off, connect sensor to power source Turn Bluetooth off and on. 4. If the sensor LED blinks rapidly - press 5 If sensor does not respond:
a. b. Dont use the sensor. Provide the player another pair of sensors Contact PlayerMaker support times on the power button then conduct hard reset and turn it back on 5. If not solved - dont turn off the sensor and Call support Players data is missing in dashboard Contact PlayerMaker support 13 S a f t e y 2018 PlayerMaker | Confidential & Proprietary Follow these safety instructions when using the suitcase and charging the sensors:
Read these instructions, and follow all warnings and instructions marked on the equipment. Place the suitcase close enough to the AC adapter so the power cable could reach it easily. Do not use with wet hands. Make sure all plugs and connectors are clean and dry before use. Do not insert objects into any opening as they may touch dangerous voltage points or short out parts. Beware of electrical shock hazards. Never disassemble, modify, or attempt to repair the suitcase by yourself except as specifically explained in this guide. Do not place or store the AC adapter outdoors, in a car, near excessive dirt or dust, water, heat sources, or in locations subject to shocks, vibrations, condensation, high temperature or humidity, direct sunlight, strong light sources, or rapid changes in temperature or humidity. Place the suitcase and the AC adapter near an electrical outlet where the adapter can be easily unplugged. Do not cut, kink, otherwise damage nor modify the power supply cord. In addition, avoid using the power cord in close proximity to heaters, and never place heavy objects -- including the unit itself -- on the power cord, as doing so may result in fire or electric shock. Do not allow the AC adapter or the power cord to be stepped on or run over. Be particularly careful to keep the AC power cord straight at the end and the point where it enters the AC adapter. 2018 PlayerMaker | Confidential & Proprietary 15 Use only the AC adapter that comes with your suitcase. Using any other adapter could cause fire, electrical shock, or injury. The AC adapter is designed for use with the suitcase with which it was included. Do not attempt to use it with other electronic devices. Use only the type of power source indicated on the AC adapter's label, and always supply power directly from a standard domestic electrical outlet with the AC adapter that meets the relevant local safety standards. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. Never disassemble, modify, or attempt to repair the AC adapter. Unplug the suitcase and the AC adapter, and refer servicing to qualified service personnel under the following conditions: The AC adapter, power cord or plug is damaged; liquid has entered the suitcase or the AC adapter; if you detect smoke or a strange smell coming from the unit; the suitcase or the AC adapter has been dropped or the case has been damaged; the suitcase or the AC adapter does not operate normally or exhibits a distinct change in performance. Remove the power supply plug from the AC outlet when moving the connected equipment, as doing otherwise may cause damage to the power cord, resulting in a fire Unplug the suitcase and the AC adapter before cleaning. Clean with a damp cloth only. Do not use liquid or aerosol cleaners. If you are not going to use the suitcase for charging sensors for a long period, be sure to unplug the AC adapter from the electrical outlet. 2018 PlayerMaker | Confidential & Proprietary 16 FCC warning statement NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2018 PlayerMaker | Confidential & Proprietary 17 Customer Support For any questions please contact our support team:
Contact teams account manager Support Email: XXX@vive-sports.XXX Support Number: XXX-XXX-XXX Ask support for FAQ link 2018 PlayerMaker | Confidential & Proprietary T h a n k Y o u !
2018 PlayerMaker | Confidential & Proprietary