FCC ID: IHDT56ZS3 Mobile Cellular Phone

 

Ultra-wide/

Macro Camera

Main

Camera

Depth

Camera

Front Flash

SIM &

microSD

Card Tray

Let’s get started

Before using your phone, please read the legal,

safety, and regulatory information provided with your

product.

Nano SIM

Put in the cards & power on

Flash

Headset Jack

Fingerprint

Sensor

Front

Camera

Proximity

Sensor

Google

Assistant

Button*

Volume

Buttons

Power

Button

One SIM model

I

S

M

Two SIM model

or

I

S

M

2

I

S

M

1

1 Insert the SIM tool into

the tray hole to pop out

the tray.

Make sure you use the

correct size SIM card

and don’t cut the SIM

card.

2 Insert the SIM card(s)

with the gold contacts

down, then gently push

the tray into the slot.

Add a microSD card for

additional storage.*

3 Press and hold the

Power button, then

follow the prompts to

get started.

read me

en-GB

Microphone

Speaker

USB-C®/Charger

*Press: Say a command or ask a question.

Note: This feature may not be available in all languages.

*microSD card is optional, sold separately.

related marks and logos are trademarks of Google LLC. microSD Logo

is a trademark of SD-3C, LLC. USB Type-C® and USB-C® are registered

trademarks of USB Implementers Forum. All other product or service names

are the property of their respective owners.

© 2021 Motorola Mobility LLC. All rights reserved.

Product ID: moto g60 (Model XT2135-1, XT2135-2)

Manual Number: XXXXXXXX-A

Help & more

Get answers, updates, and info:

• Help is here: From the home screen, swipe up and tap Settings > Help

to learn how to use your phone and get support.

• Get more: Get software, user guides, and more at

www.motorola.com/mymotog.

, then type Legal information, or visit

• Get apps: Tap Play Store to browse and download apps.

Legal information. This guide provides important legal, safety, and

regulatory information that you should read before using your product. For

the complete legal information, from the home screen swipe up and tap

Settings >

www.motorola.com/device-legal.

Water repellent. Your phone is not waterproof. For more about your phone’s

water-repellent design and care, swipe up and tap Settings > Help.

Battery safety. To prevent possible burning and injury, the battery in your

phone should only be removed by a Motorola-approved service center or

similar skilled personnel.

If your phone becomes unresponsive, press and hold the Power button until

the screen goes dark and your phone restarts. Charge your phone using a

compatible Motorola charger. Use of other chargers is not recommended.

Don’t charge your phone in temperatures below -20°C (-4°F) or above 45°C

(113°F). For more, see the “Legal information” section of this guide, or visit

www.motorola.com/device-legal.

Warning about high volume usage. To prevent possible hearing

damage, do not listen at high volume levels for long periods. When

your headset volume reaches the high volume threshold, a warning

shows. Tap OK to dismiss it, or wait one to five seconds, then press the

Volume Up button to dismiss the alert and enable the volume to continue to

be adjusted.

Disposal & recycling. For help recycling products and packaging

responsibly, visit www.motorola.com/recycling.

Extreme heat or cold. Don’t use your phone in temperatures below

-20°C (-4°F) or above 45°C (113°F). Don’t store/transport your phone in

temperatures below -20°C (-4°F) or above 60°C (140°F).

Legal disclaimers. Features, services and applications are network

dependent and may not be available in all areas; additional terms/charges

may apply. Product specifications and other information contained in this

guide are believed to be accurate at the time of printing. Motorola reserves

the right to correct or change any information without notice.

Arbitration. Your purchase is governed by a binding arbitration clause. For

more information and how to opt-out, see the legal guide that came with

your phone.

SAR information (on e-label). To view specific absorption rate (SAR) values

for this phone, from the home screen swipe up and tap Settings >

type Regulatory labels, from your phone’s dialpad, type *#07#, or visit

www.motorola.com/sar.

Copyright & trademarks. MOTOROLA, the stylized M logo, MOTO, and

the MOTO family of marks are trademarks or registered trademarks of

Motorola Trademark Holdings, LLC. Google, Android, Google Play and other

, then

motorola.com

 

 

, then type Legal information, or visit

Legal, safety, and regulatory

Legal information. This guide provides important legal, safety, and

regulatory information that you should read before using your product.

For the complete legal information, from the home screen swipe up and tap

Settings >

www.motorola.com/device-legal.

Water repellent. Your phone is not waterproof. For more about your phone’s

water-repellent design and care, see the user guide.

Regulatory information (e-label). To view regulatory information for this

, then type

phone, from the home screen swipe up and tap Settings >

Regulatory, or visit www.motorola.com/device-legal.

Battery safety. Your phone uses a removable battery. Don’t use tools, sharp

objects, or excessive force to insert or remove the battery. This may damage

the battery and could cause burning and injury.

Battery safety. To prevent possible burning and injury, the battery in your

phone should only be removed by a Motorola-approved service center or

similar skilled personnel.

If your phone becomes unresponsive, press and hold the Power button until

the screen goes dark and your phone restarts.

Charge your phone using a compatible Motorola charger. Use of other

chargers is not recommended. Don’t charge your phone in

temperatures below -20°C (-4°F) or above 45°C (113°F). For more,

see the “Legal information” section of this guide, or visit

www.motorola.com/device-legal.

Driving precautions. Responsible and safe driving is your primary

responsibility when driving a vehicle. Always obey local laws

and regulations. For more, see the “Legal information” section of this

guide to find the complete legal information, or visit

www.motorola.com/device-legal.

Seizures, blackouts, eyestrain & discomfort. This device may display

flashing images or loud sounds. For more, see the “Legal information”

section of this guide to find the complete legal information, or visit

www.motorola.com/device-legal.

Medical devices. This device may interfere with pacemakers and other

medical devices. For more, see the “Legal information” section of this

guide to find the complete legal information, or visit

www.motorola.com/device-legal.

Class 1 Laser. This device is classified as a

Class 1 Laser product, which is safe in normal use per

IEC60825-1:2007 and IEC60825-1:2014. This

device complies with 21 CFR 1040.10 and 1040.11, except for

deviations pursuant to Laser Notice 50, dated June 24, 2007. Do not attempt

to modify or disassemble.

Extreme heat or cold. Don’t use your phone in temperatures below

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-20°C (-4°F) or above 45°C (113°F). Don’t store/transport your phone in

temperatures below -20°C (-4°F) or above 60°C (140°F).

SAR information (on e-label). To view specific absorption rate (SAR)

values for t phone, from the home screen swipe up and tap

Settings > , then type Regulatory, or visit www.motorola.com/sar.

Operational warnings. Obey all local restrictions when using mobile

devices in public areas, such as hospitals, airplanes, or schools.

• Potentially explosive areas: Potentially explosive areas are often,

but not always, posted and can include blasting areas, fueling

stations, fueling areas (such as below decks on boats), fuel or

chemical transfer or storage facilities, or areas where the air contains

chemicals or particles, such as grain dust, or metal powders.

Turn off your phone before entering such an area, and do not charge

batteries. In such areas, sparks can occur and cause an explosion

or fire.

• Symbol key: Your charger, phone, battery (if user-removable), phone

display, user’s guide, or packaging may contain symbols, defined as

follows:

Important safety information follows.

The package and paper products that came with

your phone can be recycled.

Don’t dispose of your battery or phone with

your household waste. See “Disposal & recycling”

for more information.

Don’t dispose of your battery or phone in a

fire.

For indoor use only.

Listening at high volume to music or voice

through a headset or headphone may

damage your hearing.

Warning about high volume usage. To prevent possible hearing

damage, do not listen at high volume levels for long

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periods.

Disposal & recycling. For help recycling products and packaging

responsibly, go to www.motorola.com/recycling.

Usage. This phone supports apps and services that could use a lot of

data, so make sure your data plan meets your needs. Contact your

service provider for details. Certain apps and features may not be

available in all countries.

Warranty. This product is covered by Motorola’s limited warranty. o review

the warranty on your phone, swipe up and tap Settings > , then type

Legal information, or visit

www.motorola.com/device-legal. You may also obtain a copy of the warranty

by contacting Motorola at: Motorola Mobility LLC, Attention Customer

Service—Warranty Request, 222 West Merchandise Mart Plaza, Suite

1800, Chicago, IL 60654.

Arbitration & opt-out. Except where prohibited by law, any

controversy or claim arising out of or relating to any Motorola product will

be resolved by binding arbitration, instead of in court, unless you opt-out. To

opt-out, send a written rejection notice within 30 days of purchase that

includes your name, address, phone number, phone, and phone serial

number, and tells Motorola that you are rejecting this Arbitration provision to:

Motorola Mobility LLC, 222 West Merchandise Mart Plaza, Suite 1800, Attn:

Arbitration Provision Opt-Out, Chicago, IL 60654 or

arbitrat@motorola.com. To locate your phone’s serial (IMEI) number, from

the home screen swipe up and tap Settings >

, then type IMEI. For more

information on this arbitration provision, on your phone, swipe up and tap

Settings >

, then type Legal information, or visit

www.motorola.com/device-legal.

Legal disclaimers. Features, services and applications are network

dependent and may not be available in all areas; additional terms/

charges may apply. Features, functionality, and other product

specifications, as well as the information contained in this guide, are

based upon the latest available information and believed to

be accurate at the time of printing. Motorola reserves the right to correct

or change any information without notice.

ANATEL: model

This product is approved by ANATEL in accordance with the

regulated procedures for assessing the conformity of

telecommunications products, and meets the applied technical requirements,

including the exposure limits of the Specific Absorption Rate for radio

frequency, electric, magnetic and electromagnetic fields.

“This equipment is not entitled to the protection from harmful interference

and may not cause interference with duly authorized

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systems.” www.anatel.gov.br

For more information about your phone’s SAR (Specific Absorption Rate), visit

www.motorola.com/sar. Click on the Brazilian flag, then choose your phone

from the list.

This product contains lithium ion batteries approved by ANATEL. In

accordance with ANATEL rules, the respective approval seal will be

applied in the manual for products where the battery is not accessible by

the final user.

Specific Absorption Rate (SAR) and Power Density (PD)(ICNIRP).

YOUR PHONE MEETS INTERNATIONAL GUIDELINES FOR

EXPOSURE TO RADIO WAVES. The highest SAR values under the

ICNIRP guidelines for your phone model are:

Head SAR

Body-worn SAR

W/kg

W/kg

For devices operating above 6GHz, the following PD results were

obtained when tested under the ICNIRP guidelines:

Head PD

Body-Worn PD

Limb PD

Electrical Requirements.

Battery:

Adapter:

Entrance: Exit:

Compliant

Compliant

Compliant (Europe only)

Car Charger:

Entrance:

Exit:

NCC statements.

• SAR. SAR limit 2.0W/Kg; after testing value: W/Kg.

• LTE bands. This product supports LTE frequency bands:

.

• Radio frequency. Wireless information transmission equipment must

avoid affecting the operation of nearby radar systems. For reducing RF

influence, use properly. For instructions on proper use, refer to your

quick start guide.

• Battery. If the battery is incorrectly replaced, there is danger of an

explosion. For proper battery care, refer to your start guide.

• Vision. Excessive use of your phone may harm your vision. Take a 10-

minute break after 30 minutes of continuous use.

• Children. Children under two years old should not look at the screen.

Over two years old, do not look at the screen more than one hour a

day.

• Radio frequency motors. Article XII Type: Certified low power radio

frequency motor, unlicensed, company, firm or user

shall not alter the frequency, increase the power or change the

characteristics of the original design and function. Article

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XIV: Using low-power radio-frequency motors shall not affect flight

safety and interfere with legal communications; when there is

interference by the discovery should be immediately suspended,

and to improve without interfering may continue to be used. Legal

communications in the preceding paragraph,

refers to radio communication in accordance with the provisions of the

Telecommunications Act of operation. Low-power radio communication

interference motor must endure radiation and Electronic Equipment

legal or industrial, scientific and medical radio.

• Battery recycle.

•

Importer. Netherlands Business Associates Ltd. Taiwan Branch 5th

Floor, No 89, Sec. 2, Dibing Avenue, Neihu District, Taipei. Importer,

Manufacturers, Wholesalers, Retailers 0800-000-702

• Storage (w/SDcard). Built-in main memory capacity: GB;

minimum main memory available to users: GB; expandable

memory card support: GB or less.

• Storage (no SDcard). Built-in main memory capacity: GB;

minimum main memory available to users: GB; your phone does

not support an expandable memory card

• Turbo charging. The product supports fast charging : Adapter Brand

name, Adapter Model name, the fast charging mode is XVdc/X.XA;

and the normal charging mode is XVdc/X.XA.

• PWS reception. When SIM1 and SIM2 cards are in use, only 4G

function will display the PWS reception function normally.

Thailand licensed devices.

RoHS statement. RoHS compliant as per India E-waste

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(Management) Rules.

World Health Organization advice. Organizations such as the World

Health Organization (WHO) and the US Food and Drug Administration

have stated that if people are concerned and want to reduce their

exposure they could use a handsfree accessory to

keep the phone away from the head and body during phone calls, or reduce

the amount of time spent on the phone.

Note: This guidance is included as a precaution, per the requirements of the

Government of India. The scientific consensus is that there are no known

RF health effects from the use of phones.

Vietnam RoHS. Products sold in Vietnam, on or after September 23, 2011,

meet the requirements of the Vietnam Circular 30/2011/TT-BCT (“Vietnam

RoHS”).

Battery. Your battery is marked with a recycle

symbol like this one. For more information, visit

http://www.baj.or.jp/.

Near-field Communication (NFC). Your phone might

Li-ion00

support NFC. To find out and turn NFC on/off,

swipe up and tap Settings > , then type NFC. For more

information, refer to Settings > Help.

Allergens. Trace amounts of an allergen maybe added during

manufacture of a phone or device component that may cause discomfort

for some individuals. This approach is common for many types of products.

We recommend that you monitor any products that maybe in prolonged

contact with your skin, and avoid contact if you experience skin irritation.

Location services. Your mobile device can provide location

information to applications, using sources including GPS (GPS, AGPS,

Galileo, GLONASS and Beidou - depending on the device specification)

and Wi-Fi. GPS systems use government-operated satellites that are

subject to changes in national policy by the governments operating

them that may affect the performance of location services technology on

your mobile device. AGPS (Assisted Global Positioning System) uses your

wireless service provider’s network to improve performance. Airtime,

data fees, and/or additional charges may apply in accordance with your

service plan.

Phones transmit location-based information when connected to a wireless

network or when using other location technologies like GPS. If you use

applications that require location-based information such as driving

directions, your phone will provide location information

to them. These applications may share location information with third

parties, including your wireless service provider, applications providers,

Motorola, Lenovo, and other third parties providing services.

Emergency calls: When you make an emergency call, the cellular

network may activate the AGPS technology in your phone to tell

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the emergency responders your approximate location. AGPS has limitations

and may not work in your area. Therefore:

• Always tell the emergency responder your location to the best of

• Remain on the call for as long as the emergency responder

your ability; and

instructs you.

Phone security. Motorola understands that a safe and secure mobile

experience is important to everyone. Because some features of your phone

might affect your security, please follow these recommendations to

enhance protection of your phone:

• Monitor access. Keep your phone with you and don’t leave it where

others might have unmonitored access. Use your phone’s security

and lock features, where available.

• Keep software up to date. If Motorola or a software application/ vendor

releases a patch or software fix for your phone that updates the

phone’s security is released, install it as soon as possible.

• Secure personal information. Your phone can store personal

information in various locations, including a SIM card, memory card,

and phone memory. Be sure to remove or clear all personal information

before you recycle, return, or give away your phone. You can also

backup your personal data to transfer to a new phone.

User privacy. Motorola and Lenovo are committed to protecting and

appropriately using personal data and user information under our care. To

better understand what data Motorola and Lenovo may collect and use,

be sure to review the Motorola/Lenovo privacy policies linked within your

phone (found at phone set-up and in Settings). Please also be sure to

take advantage of the privacy and security controls and features within

your phone.

In addition, please note that when your Motorola product is turned on

for the first time (and is connected to the internet), the international mobile

station equipment identity (IMEI) number or serial number (SN) of this

product together with the information

about the country and city where this product is first activated will be

registered with Motorola and/or Lenovo; this will be a one-time registration.

Confirming the mobile phone/tablet’s activation

will facilitate after-sales service to you by verifying the product’s authenticity.

For the registration, the data transmitted is less than 1KB.

Contact center. Japan: 0120-227-217.

NTC requirements. This telecommunication equipment is in

compliance with NTC requirements.

Contact centers.

Thailand

South Korea 0079885218264

Indonesia

0018008526352 /+66 20269362

0018038522246

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8008526007

1800 1855 0288

120852302

1800817032

2506-3888

00886 2 8758-6163

1300 138 823

Singapore

Philippines

Vietnam

Malaysia

Hong Kong

Taiwan

Australia

New Zealand 0508 668676

Motorola authorized service centers:

M-CARE

Jakarta

Itc Roxy Mas Lt. 4 No.

18 Jl. Kyai hasyim

Ashari, Jakarta Pusat

Tel: 021–6319647

Monday - Saturday :

11.00-19.00

Sunday : 11-15.00

Ruko Mall Roxy

Square No.A1, Jl.Kyai

Tapa No.1, Jakarta

Barat

Tel: 021-56954393

Monday - Friday :

09.00-17.00

Saturday : 09.00-

15.00

Ambassador Mall Lt. 2

Blok A No. 37, Jakarta

Selatan

Tel: 021-5762539

Monday - Sunday :

11.00-20.00

ITC Cempaka Mas Lt.6

No.H7-H8, Jl. Letjen

Suprapto, Jakarta

Pusat

Tel: 021-21480901

Monday - Friday :

10.00-19.00

Saturday : 10.00-17.00.

Sunday : 10.00-15.00

Semarang

Jl. Jendral Sudirman

256, Semarang

Tel: 024-70148778

Monday - Saturday :

10.00-17.00

Surabaya

Mastech Blok F11

(Maspion Square) Jl.

A. Yani 78, Surabaya

Tel: 031-8477889

ext.1611

Monday - Saturday :

11.00-21.00

Yogyakarta

Ramai Shopping

Mall Lt.2 No.A26, Jl.

Ahmad Yani No. 73,

Yogyakarta

Tel: 0274-557015

Monday - Friday :

10.00-19.00

Saturday : 10.00-

17.00

Sunday : 10.00-15.00

Tegal

Ruko Citraland Blok B

No.11, Jl. Sipelem

Raya, Tegal

Tel: 0283-340909

Monday - Friday :

08.30-17.30

Saturday : 08.30-

17.30

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Bandung

Balubur Town Square

(Baltos) Lt. 1 K05 -

K06, Jl. Tamansari,

Bandung

Tel: 089614618594

Monday - Friday :

10.00-18.00

Saturday : 10.00-15.00

Cirebon

Jl. Pasuketan No. 63,

Cirebon, Jawa Barat

Tel: 0231-209322

Monday - Friday :

09.00-17.00

Saturday : 09.00-

15.00

Serang

Jl SA tirtayasa no.8a

Simpang Pocis,

Serang, Banten

Tel: 0254-204882

Monday - Sunday :

10.00-20.00

Bali

Jl. Ratna no. 65 D,

Denpasar, Bali

Tel: 021-54375250

Monday - Friday :

08.30-16.30

Saturday : 08.30-

16.30

Batam

Komplek Wira Mustika C-

08, Nagoya, Batam Tel:

077-8431101

Monday - Friday :

09.00-18.00

Saturday : 09.00-

18.00

Jambi

Jl. Gajah Mada No.11

- 12, Jambi (Samping

Karaoke Charly)

Tel: 0741-43789

Ext.102

Monday - Friday :

09.00-17.00

Saturday : 09.00-

15.00

Makassar

MTC Karebosi Lt.3

Blok I No.3-5, Jl.

Jend.Ahmad Yani,

Makassar

Tel: 0411-3635038

Monday - Friday :

10.00-19.00

Saturday : 10.00-17.00.

Sunday : 10.00 - 15.00

Medan

Jl. Sutomo No.490,

Medan

Tel: 061-4568988

Monday - Friday :

09.00-17.00

Saturday : 09.00-

15.00

Bandung

Istana Bandung

Electronic Center

Lt.3 Blok A No.06

Jl.Purnawarman

No.13-15, Bandung,

Jawa Barat 40117

Tel: 022-4201887

Monday - Sunday :

10.00-19.00

Medan

Ruko Plaza Millenium

Medan, Jl.Kapten

Muslim No.111 Helvetia,

Medan

Tel: 061-8447598

Monday - Saturday :

10.00-19.00

Pekanbaru Jl.Tuanku

Tambusai No.124,

Kota Pekanbaru,

Riau Tel: 0761-

38390

Monday - Saturday :

08.30-17.30

MITRACARE

Jakarta

Komplek Duta

Merlin Blok C No.6-7,

Jl. Gajah Mada 3-5,

Jakarta Pusat 10130

Tel: 021-6347726

Monday - Saturday :

09.00-17.00

Pusat Grosir Cililitan

Lantai 3, No.661, Jl.

Mayjen Sutoyo No.

76 Cililitan, Jakarta

Timur 13640

Tel: 021-80888540

Monday - Saturday:

10.00-19.00

Surabaya

Jl.Kusuma Bangsa

92D, Tambaksari,

Surabaya, Jawa

Timur 60136

Tel: 031-5347270

Monday - Saturday :

08.30-17.30

Palembang Jl.Letkol

Iskandar, Kel.17 Ilir,

Kec.Ilir Timur I,

Palembang,

Sumatera Selatan

30125

Tel: 0711-355886

Monday - Saturday :

08.30-17.30

Bekasi

Bekasi Cyber Park Lt.1

Blok A10 No.10B,

Jalan KH.Noer Ali

No.177, Bekasi

Tel: 021-88955327

Monday - Saturday :

10.00-19.00

Depok

ITC Depok Lt.3 Cafe

No.126, Jl.Margonda

Raya Kav.56,

Pancoran Mas, Depok,

Jawa Barat 16431

Tel: 08787860022 /

02129502049

Monday - Saturday :

10.00-19.00

Makassar

Jl.AP Pettarani Ruko

Massalle No.94,

Makassar, Sulawesi

Selatan 90233

Tel: 0411-457098

Monday - Saturday :

08.30-17.30

Malang

Jl.Soekarno Hatta PTP II

No.1 Kav.2, Malang,

Jawa Timur

Tel: 0341-402096

Monday - Sunday :

10.00-19.00

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Lampung

Jl.Diponegoro No.177,

Kel.Gotong Royong,

Bandar Lampung Tel:

0721-262666

Monday - Saturday :

08.30-17.30

UNICOM

Tangerang Supermall

Karawaci,

Jl.Boulevard

Diponegoro No.105,

Lt.LG #E2/ 2–5 (Area

E Center), Lippo

Karawaci, Tangerang

15811 Tel: 021-5470398

/ 082311061658

Monday - Sunday :

10.00-19.00, Public

Holiday : 10.00-18.00

Yogyakarta

Plaza Ambarukmo

Lt.LG Blok A12-14

Jl.Laksda Adi Sucipto,

Yogyakarta 55281

Tel: 0274-4331334

Monday - Sunday :

10.00-20.00

Tasikmalaya

Jl.Tentara Pelajar

No.93 Empangsari

Tawang, Tasikmalaya,

Jawa Barat 46113

Tel: 026-5322750

Monday - Saturday :

09.00-17.00

Jember Jl.Sumatera

No.88,

Sumbersari, Jember,

Jawa Timur

Tel: 0331-4436252 /

081938363177

Monday - Saturday :

09.00-17.00

Rantau Prapat

Jl.Gatot Subroto

No.5, Rantau Prapat,

Sumatera Utara

Tel: 0624-22588

Monday - Friday

: 08.30-17.00,

Saturday : 08.30-

15.30

Bogor

Bogor Trade Mall

Lt.2 Blok A16 No.1B

Jl.H.Juanda No.68,

Bogor 16127

Tel: 0251-8401301 /

8401302

Monday - Sunday :

10.00-18.00

Padang Sidempuan

Jl.Sudirman X

Merdeka No.41, Week

II, Padangsidimpuan,

Sumatera Barat

Tel: 0634-24195

Monday - Friday :

08.30-17.00, Saturday

: 08.30-15.30

Padang Jl.Dr.Sutomo

No.48, Simpang Haru

Kec. Padang Timur,

Padang

Tel: 0751-8951821 /

0823 87899712

Monday - Saturday :

10.00-18.00

Semarang

Jl.Sriwijaya No.173

A Kel.Candi Kec.

Candisari, Semarang

Tel: 024-8455087

Monday - Saturday :

09.00-17.00

Pekalongan

Jl.KH.M.Mansyur

No.70, Pekalongan,

Jawa Tengah

Tel: 0285-426328

Monday - Saturday :

09.00-17.00

Pati

Jl.Setiabudi No.2A,

Pati, Jawa Tengah

59115

Tel: 082234179826

Monday - Saturday :

09.00-17.00

Solo

Jl.DR.Rajiman No.241

Jayengan, Serengan,

Surakarta, Solo, Jawa

tengah

Tel: 0271-668677 /

0878-36055598

Monday - Saturday :

09.00-17.00

Kediri

Ruko Garden Ville A12

Jl.Kilisuci, Kediri, Jawa

Timur 64122

Tel: 0354-680681

Monday - Saturday :

09.00-17.00

Pontianak

Jl.Nusa Indah Baru

No.F5 - Pontianak

Tel: 0561-768470

Monday - Saturday :

09.00-17.00

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Balikpapan

Ruko Bandar Blok

D-09, Jl.Jend.

Sudirman, Klandasan,

Balikpapan,

Kalimantan

Timur 76112 Tel:

0542-739009

Monday-Saturday :

09.00-17.00

Manado

Jl.Pierre Tendean

No.18 Boulevard,

Manado 95111

Tel: 0431-844561

Monday - Saturday :

10.00-18.00

Bali

Jl.Teuku Umar 170A,

Dauh puri kuah,

Denpasar, Bali

Tel: 0361-8422375

/ 0361-78870184 /

0361-232163

Monday - Saturday :

09.00-17.00

Samarinda

Ruko Simpang

DR.Sutomo No.03

Jl.S.Parman,

Samarinda 75117

Tel: 0541-4120744

Monday - Saturday :

09.00-17.00

Banjarmasin Jl.Jendral

A.Yani Km.1 No.39 B

Banjarmasin,

kalimantan Selatan

70233

Tel: 0511-3267889

Monday - Saturday :

10.00-18.00

Kendari

Ruko Senapati Land

Blok A No.36

Jl.Brigjen M.Yunus

(Bypass) Kel.Bende

Kec.Kadia, Kendari,

Sulawesi Tenggara

Tel: 081215921122

Monday - Saturday :

09.00-17.00

Lombok Jl.Catur

Warga

No.10A Cakranegara,

Mataram, Nusa

Tenggara Barat

83126

Tel: 08175769223

Monday - Saturday :

09.00-17.00

Palu

Jl.Basuki Rahmat

No.24C Kel.Tatura

selatan Kec.Palu

selatan Palu, Sulawesi

Tengah

Tel: 082176774679

Monday - Saturday :

09.00-17.00

TAM

Jakarta

Mall Of Indonesia,

Erafone Mega Store

GF 1A, Jl.Raya

Boulevard Barat

14240 6-1 A9, Kelapa

Gading, Jakarta Utara

Tel: 021-29364707

Monday - Sunday :

10.30-18.30

Semarang

Jl. Badak Raya

No.47 D, Kel.

Pandeanlamper, Kec.

Gayamsari, Semarang

Tel: 024-76410154

Monday - Friday :

10.00-18.00,

Saturday : 10.00-16.00

Bogor

Jambu Dua Bogor,

BEC Ruko Warung

Jambu Blok R1 No. 1

Tel: 0251-8340653

Monday - Sunday :

10.00-18.00

Surabaya

Plaza Marina,

Lt.3 Blok C2-C3

Surabaya

Tel: 031-8470323

Monday - Sunday :

10.00-20.00

European conformance (CE). The following information is applicable to

phones that carry a CE mark. Contact point: Regulatory Compliance,

Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham

Business Park, Basingstoke, RG24 8WQ, UK.

Hereby, Motorola Mobility LLC declares that the radio

equipment with this declaration and bearing the CE mark

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is in compliance with Directive 2014/53/EU.

The full DoC can be found at www.motorola.com/red.

This phone, containing all Turkish characters, complies with the ETSI

TS 123.038 V8.0.0 and ETSI TS 123.040 V8.1.0 technical

specifications. It also complies with EEE regulations.

Restrictions of use. This phone should only be used indoor within the

EU/EEA/UK(NI) when operating in the 5150 to5350 MHz (Wi-Fi)

frequency band.

The 5150 to 5350 MHz frequency range is restricted to indoor use

only in: AT, BE, BG,CH, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU,

IE, IS, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT,RO, SE, SI, SK, TR,

UK(NI).

In accordance with the relevant statutory requirements in UK, the 5150

to 5350 MHzfrequency range is restricted to indoor use only in the

United

Kingdom.

Supported frequencies and power. This phone is capable of operation on

the following frequencies, subject to location and network availability.

Model: XT2135-1

Maximum nominal

transmit power

(conducted) dBm

Operating mode

Bluetooth

WLAN 2.4G

WLAN 5G band 1

Frequency range

MHz / Band

2400 – 2483.5

2400 – 2483.5

5150-5250

20

20

23

23

23

14

N/A

N/A

33

33

24

24

23

WLAN 5G band 2

5250-5350

WLAN 5G band 3

5470-5725

WLAN 5G band 4

GPS/GLONASS/

Galileo

FM Receive

GSM900

GSM1800

5725-5850

1559-1610

87.5 – 108

880-915

1710-1785

WCDMA Band I

1920–1980

WCDMA Band VIII 880 - 915

LTE Band 1

1920 - 1980

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23

23

23

23

23

LTE Band 3

LTE Band 7

LTE Band 8

LTE Band 28

1710 - 1785

2500 - 2570

880 - 915

703 - 748

LTE Band 40

2300 - 2400

Operating mode

Frequency（

MHz）

NFC

13.56

H-Field

Strength(dBuA/m at

10m)

FCC and IC compliance. This phone complies with part 15 of the FCC

rules. Operation is subject to the following two conditions: (1) this phone

may not cause harmful interference, and (2) this phone must accept any

interference received, including interference that might cause undesired

operation. This phone complies with Industry Canada license-exempt RSS

standard(s). Operation is subject to the following two conditions: (1) this

phone may not cause interference, and (2) this phone must accept any

interference received, including interference that might cause undesired

operation.

Exposure to RF energy & phone operation. Your phone contains a transmitter

and receiver of RF energy. It is designed to comply with regulatory requirements

concerning human RF exposure. For optimal phone performance, and to stay

within the RF exposure guidelines:

• Hold your phone normally at your ear when talking on it.

• When using the phone next to your body (other than in your hand or

against your head), maintain a distance of 5 mm from your body to

be consistent with how the phone is tested for

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•

compliance with RF exposure requirements.

If you use your phone with a non-Motorola accessory case or

holder, make sure

the required

the accessory maintains

separation distance and has no metallic parts.

Note: According to the World Health Organization, “many studies have

been carried out over the last twenty years to evaluate the risks that

phones present to health. Up to now, the negative impact on health of using

phones has not been proven” (Leaflet No. 193). In accordance with French

regulations, we are obliged to include the following recommendations

regarding precautionary measures: you can limit your exposure to radio-

frequency energy a) by using your phone in areas with good network

coverage, or b) by using a hands- free kit to keep your phone away from

your head and body. In this latter case, pregnant women are advised to

keep their phone away from their abdomen. It is also recommended that

adolescents keep their phones away from the lower part of their

abdomen.

Importer company. Lenovo Technology B.V. Merkezi Hollanda Turkiye

Istanbul Şubesi. Palladium Tower İş Mrk. K.Bakkalköy Mh. Halk Cad.

Kardelen Sokak No:2/1 Kat:3. Ofis No: 13 34746. Tel: +90 216 577 01 00

Atasehir Istanbul Türkiye.

Service life. This product has an expected service life of 5 (five) years as

determined by the Turkish Ministry of Customs and Trade.

Ukraine radio compliance. Hereby, the manufacturer, Motorola Mobility

LLC, declares that this radio equipment complies with Technical

Regulation of radio equipment. The full text of declaration of conformity is

available at www.motorola.com/red.

Unified product circulation mark. Compliance with the requirements of

Technical Regulations: Smartphone meets the requirements of TR CU

020/2011 “electromagnetic compatibility of technical means.” TR EAEU

037/2016 “On Restrictions of the use of hazardous substances in electrical

and radio electronic equipment”. Charger (AC adapter) meets the

requirements of TR CU 004/2011 “on safety of low-voltage equipment.” TR

CU 020/2011 “electromagnetic compatibility of technical means.” TR

EAEU 037/2016 “On Restrictions of

the use of hazardous substances in electrical and radio

electronic equipment”. Mark of conformity:

Russian compliance. Smartphone for personal and business use, designed for

voice calls, sending text messages, data transfer, with support for various

connection profiles (Wi-Fi, Bluetooth, GSM, CDMA, etc.) and

applications.

Изготовитель: Моторола Мобилити ЛЛС, 222 В. Мерчандисе Март Плаза,

Суите 1800, Чикаго, ИЛ 60654, США (Motorola Mobility LLC, 222 W.

Merchandise Mart Plaza, Suite 1800, Chicago, IL 60654, USA)

Made in China. Representative: LLC Lenovo EE/A, 143401, Moscow Region,

Krasnogorsk, boulevard Stroiteley 4 bld 1, section A, 7 floor.

Importer: The name of Importer can be found on package label/

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sticker*.

Manufacturing date: see package label*, line Date (the date is

indicated in a format year-month-date).

* According to the standard GOST 2.601-2013 “Unified system of design

documentation. Operational manual», article 5.1, clause 5.1.2,

sticker/label is considered as type of operation manual.

Life cycle of the product: 2 years.

MOTOROLA MOBILITY LLC GLOBAL

LIMITED WARRANTY MOBILE PHONES

Motorola Mobility LLC, or its subsidiaries, (“Motorola”) warrants to the

original consumer purchaser (“you”) that the Mobile Phone or Moto Mod

accompanying this warranty, and any in-box accessories which

accompany it (the “Products”), will be free of substantial defects in

material and workmanship for the period noted in the Addendum (see end

of section), beginning from the date of original consumer purchase

(“Warranty Period”) provided that the Products are used for normal

consumer purpose.

This warranty only applies to the first purchaser, and begins on the original

date of purchase by such first purchaser. This warranty does not apply to

products that are resold to a second purchaser (e.g. either as used,

refurbished, or otherwise). In the event of a dispute as to whether the phone

has been resold, if the date the phone has been first activated precedes the

date of purchase by the second purchaser, such phone shall be deemed to

have been resold, and this warranty shall not apply.

Note for Moto Mods owners: This warranty covers only the Moto Insta-

Share Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell

Wireless Charging, Moto TurboPower Pack, Moto 360 Camera, and Moto

Smart Speaker with Amazon Alexa, and Polaroid Insta-Share Printer,

Moto Gamepad, Moto Stereo Speaker, Moto Power Pack & TV Digital,

Moto Style Shell, and Moto 5G Moto Mods. Third-party Moto Mods are not

covered by this warranty, but may be covered by a separate warranty that

accompanies them.

Repairs made by Motorola or its authorized agent under this Limited

Warranty (“Warranty Service”) are covered for the balance of the original

Warranty Period, or for the period noted in the Addendum, whichever is

longer. This Limited Warranty covers only a purchase of new Products from

Motorola or an authorized reseller or authorized distributor of Motorola

Products which are accompanied in-box by this written Limited Warranty.

This Limited Warranty is personal

to you and not transferable. No retailer or other third party is

authorized to make any representations on behalf of Motorola or to modify

this Limited Warranty.

Additional warranty coverage for those Products that contain the ShatterShield™

Display (not all products contain the ShatterShield™

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display, see printed manual for details). The ShatterShield™ display

consists of the internal display panel and embedded lens, which are

warranted against shattering and cracking for four (4) years from the

original date of consumer purchase. Certain phones may

include a protective lens, screen protectors, or other similar external layers,

which are not covered by this additional warranty. All other limitations and

exclusions contained in this Limited Warranty (see “What is not covered”

section), including scratches and other cosmetic damage, intentional

damage or abuse, and normal wear and tear, apply to the components of

the ShatterShield™ display.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY

HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY.

FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION

LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF

DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS

CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL

RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER

PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING

OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR

COUNTRY, PROVINCE OR STATE.

What will we do if you make a claim under this

Limited Warranty?

If you make a valid claim under this Limited Warranty, Motorola, or its

Authorized Service Provider will, at their discretion, either (1) repair the

Product using new, used, or reconditioned replacement parts;

or (2) replace the Product with a new or ‘like new’ reconditioned Product

that is the same or similar to the warranted Product; or

(3) refund the purchase price. Repaired or replaced products will be

returned to you in their original factory configuration, plus any

applicable software updates, which may affect use and/or

compatibility with third party applications (for which Motorola shall have no

liability). Any refunded or replaced Product shall become the property of

Motorola. To obtain service under this Limited Warranty, the claim should be

made in the country where the Product was intended for sale; otherwise

repair services are limited to the options available in the country where the

service is requested.

What is not covered?

This Limited Warranty does not cover the following unless they

occurred because of a defect in materials or workmanship:

(a) Normal wear and tear due to the normal aging of the Product, including

parts that are expected to deteriorate over time, such as batteries, lens

liners, or protective coatings.

(b) Cosmetic damage, including scratches, dents, and cracks to the

Products.

(c) Damage caused by the use of non-Motorola branded or

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approved products, accessories or software.

(d) Damage caused beyond the reasonable control of Motorola,

including damage caused by (i) accident, abuse, misuse; (ii) operating

a Product outside its permitted or intended uses as defined in the

Products’ User Manual, Quick Start Guide, Online Tutorials, and other

documentation provided to you, including use of the Products for

commercial purposes; (iii) improper care and handling (e.g. subjecting

the Product to temperatures above the temperature for which the

Product is approved), abuse or neglect (e.g. broken or bent

connectors, ports, or SIM/SD card slots); impact damage (e.g. dropping

the Product); (iv) contact with liquids, water, rain, extreme humidity,

unusually heavy perspiration, vapor or other moisture; sand, food,

dirt or other similar substances (except for Products sold as resistant to

such substances), but then only to the extent the damage was not

caused by incorrectly securing the phone’s protective elements (e.g.

failing to properly close a seal), or such protective elements are damaged

or missing (e.g. a cracked back cover), or subjecting a Product to

conditions beyond its stated specifications or limits (e.g. IPx7, 30

minutes in 1 meter of fresh water); or (v) flood, fire, earthquake, tornado

or other acts of God not within Motorola’s reasonable control.

(e) Unauthorized service. Defects or damage resulting from

someone other than Motorola or a Motorola authorized service center

servicing, testing, adjusting, installing, maintaining, altering, or tampering

with the Products.

(f) Products that have been modified in any manner without the written

permission of Motorola, including Products (i) with serial numbers or

other manufacturer codes that have been removed, altered or

obliterated; (ii) with mismatched or duplicated serial numbers; (iii) with

broken seals or other evidence of tampering; or

(iv) which have been modified to alter functionality or capability, or show

evidence of attempts to modify them.

• WARNING AGAINST UNLOCKING THE BOOTLOADER OR

ALTERING A PRODUCT’S OPERATING SYSTEM SOFTWARE:

ALTERING A PRODUCT’S OPERATING SYSTEM, WHICH

INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A PHONE

OR RUNNING ANY OPERATING SOFTWARE OTHER THAN THE

APPROVED VERSIONS ISSUED BY MOTOROLA AND ITS

PARTNERS FOR YOUR SPECIFIC PHONE MAY PERMANENTLY

DAMAGE YOUR PRODUCT, CAUSE IT TO BE UNSAFE AND/OR

MALFUNCTION AND ANY DAMAGE THAT IS CAUSED THEREFROM

WILL, UNLESS OTHERWISE STATED BY MOTOROLA, NOT BE

COVERED BY THIS LIMITED WARRANTY.

IMPORTANT: IT IS ILLEGAL TO USE THIS PRODUCT IF IT

CEASES TO COMPLY WITH THE GOVERNMENT

AUTHORIZATIONS THAT APPROVED ITS RELEASE.

THEREFORE, YOU MUST NOT MAKE CHANGES TO THE

PRODUCT AFFECTING ITS EMISSION, MODULATION,

•

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TRANSMISSION CHARACTERISTICS, INCLUDING POWER

LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR

LEVELS, DUTY-CYCLE, TRANSMISSION MODES AND THE INTENDED

METHOD OF USE OF THE PRODUCT.

(g) Defects, damages, or the failure of the Product due to any third party

communication service or network you subscribe to or use with the

Product.

(h) Software, either embedded in, downloaded to, or accompanied with the

Products.

• TO THE EXTENT PERMITTED BY APPLICABLE LAW,

MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL

STATUTORY OR IMPLIED WARRANTIES, INCLUDING,

WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, ALL

WARRANTIES AGAINST HIDDEN OR LATENT

DEFECTS, AND MOTOROLA DOES NOT WARRANT THAT THE

OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED

UNDER THIS LIMITED WARRANTY WILL MEET YOUR

REQUIREMENTS, WORK IN COMBINATION WITH ANY

HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY

SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR

WITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA,

SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT

DEFECTS IN THE PRODUCTS OR SOFTWARE WILL

BE CORRECTED. WHERE SUCH STATUTORY OR IMPLIED

WARRANTIES CANNOT LAWFULLY BE DISCLAIMED, THEN TO THE

EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE

LIMITED IN DURATION TO THE DURATION OF THE EXPRESS

LIMITED WARRANTY CONTAINED HEREIN AND

THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS

DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE

THE EXCLUSIVE REMEDY OF THE CONSUMER. NO ORAL OR

WRITTEN REPRESENTATIONS MADE BY MOTOROLA

OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE

PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL

CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE

SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS

OF THIS LIMITED WARRANTY.

• TO THE EXTENT PERMITTED BY APPLICABLE LAW,

MOTOROLA SPECIFICALLY DISCLAIMS ANY AND ALL

LIABILITY, WHETHER IN CONTRACT, TORT OR UNDER

OTHER LEGAL THEORY (INCLUDING NEGLIGENCE), FOR

DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE

PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL

OR CONSEQUENTIAL DAMAGES OF ANY KIND,

OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS;

BUSINESS INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF

GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, OR

CORRUPTION OF INFORMATION, DATA, SOFTWARE

18

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OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH

RECOVERING, PROGRAMMING, OR REPRODUCING ANY

INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR

USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO

MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA

STORED ON THE PRODUCTS); OR OTHER FINANCIAL LOSS

ARISING OUT OF OR IN CONNECTION

WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS OR

SERVICES PROVIDED UNDER THIS LIMITED WARRANTY. BY

MAKING A CLAIM UNDER THIS LIMITED WARRANTY YOU

ACKNOWLEDGE THAT YOU UNDERSTAND THE ABOVE

DISCLAIMERS OF LIABILITY.

• SOME STATES OR JURISDICTIONS DO NOT ALLOW THE

LIMITATION OR EXCLUSION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR

LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR

THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL

INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS

WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY

ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE OR

JURISDICTION.

My Product needs service, what should I do? Locate your

valid proof of purchase, showing the date of purchase, you will need it to

obtain warranty coverage.

1. Before attempting to diagnose or repair any Product, please

backup all software, applications, and other data, including

contacts, photos, music, games, which will be erased during the

repair process and cannot be reinstalled by Motorola and Motorola

shall have no liability therefore.

2. Review the online Motorola customer support website at

www.motorola.com for troubleshooting information.

3. If the Product is still not functioning properly after you have followed

troubleshooting instructions suggested on this website, please contact

Motorola using the contact details provided on the customer support

page of www.motorola.com.

4. If your Product is covered by this Limited Warranty, you may be

required to download, or otherwise obtain and accept software

updates. You are responsible for any third party data costs

incurred when obtaining the downloads.

Before we can provide any further support under this Limited Warranty

you must first comply with the warranty processes outlined above, and

any repair instructions provided by Motorola.

5. If the software update does not fix the problem, you will receive

instructions on how and where to ship the Product for evaluation. You

must supply: (i) proof of purchase; (ii) a written description of the

problem; (iii) the name of your mobile

19

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network service provider, if applicable; and (iv) your home and email

address and telephone number. Motorola reserves the right to charge

you for the cost of shipping the Product to and from the authorized

service center.

6. If the Product is not covered by this Limited Warranty (and you do

not have any other statutory rights in your place of

residence), Motorola will inform you of the availability, price, and other

conditions applicable to such out-of-warranty repair of the Product.

Addendum: Warranty periods by country

Country/Region

Warranty Period (Months)

Phone & Moto Mod/Charger/

Earphone/Non-Removable

Battery/Removable Battery

Guarantee policy (Mexico only)

This Guarantee Policy represents the only guarantee that applies to

personal communication Products and Accessories of

the Motorola

Trademark that are purchased in Mexico.

Items covered by this Guarantee

It protects the manufacturing defects and hidden defects of the “Products”

and “Accessories” (such as batteries, antennas, chargers, wired

headphones and wireless phones) of the Motorola trademark, described in

the space that for such purpose is established on

the back of this Guarantee Policy, which covers all of the parts,

components, accessories and labor of Motorola Products, as well as the

transportation costs that derive from fulfilling this policy, within its service

network.

The Motorola “Products” that this guarantee protects may be: (a) cellular

phones, (b) smart phones (pocket computer and cellular phone), (c)

beepers, (d) two-way radios, (e) wireless phones.

Motorola, free of charge for you, shall have the option to repair or replace

the “Products”, “Accessories” and components that present problems and

are covered by the Guarantee. Motorola Comercial,

S.A. de C.V. shall use used, equally functioning, refurbished, repaired or

second hand parts or spare parts to repair the “Product.” Software updates

shall not be provided.

Duration of the Guarantee

The duration of the guarantee shall be one year starting from the purchase

date of the new “Product”or “Accessory” at an authorized

20

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establishment.

Procedure for exercising the Guarantee

To demand the fulfillment of this guarantee, the address where the “Product”

or “Accessory” was purchased must be sent to the address of the Person

Responsible for the “Products” and “Accessories” in Mexico:

Motorola Comercial S.A. de C.V.

Paseo de los Tamarindos No. 100, Piso 1, Oficina 101

Col. Bosques de las Lomas

Cuajimalpa de Morelos

México, Ciudad de México, C.P. 05120 Número

telefónico: 01 800 021 0000

or to the address of the authorized service center (which you can consult

free of charge by calling 01 800 021 0000) and presenting the “Product” or

“Accessory” with its parts and components.

To exercise this guarantee, you must present the “Product” or

“Accessory” and this Guarantee Policy duly sealed by the

establishment where it was purchased. In the event that this

policy was not established on the date in which the “Product” or

“Accessory” was purchased, you must present the receipt from this

purchase.

Limitations or exceptions of this Guarantee

The guarantee shall not be valid:

• When the “Product” or “Accessory” has been used in conditions

different than normal conditions.

• When the “Product” or “Accessory” has not been operated in

accordance with the accompanying usage instructions.

• When the “Product” or “Accessory” has been changed or

repaired by people who are not authorized by the national

manufacturer, importer or respective responsible retailer.

Motorola shall notify the consumer if the service request is covered by this

guarantee policy; in the event that it is not covered, Motorola shall inform

the consumer of the availability, prices and other conditions that apply

to repairing the “Product”.

Motorola shall only replace the “Product” or “Accessory”, upon turning

in the “Product” or “Accessory” purchased. For more information

about the “Product” that needs repairs that are not covered by this

guarantee, please call 01 800 021 0000.

Product model:

Product purchase date

Seal of authorized distributor or establishment

where Product was purchased:

Note: In other countries, consult the local

21

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guarantee laws and regulations and your local Motorola office.

Comisión de Regulación de Comunicaciones (CRC).

To find the CRC approval letter for the phone, visit

http://www.siust.gov.co/siic/publico/terminal-homologada.

This phone works with 4G LTE technology and is enabled to operate on the

band 4 - AWS and band 7 - 2,600 MH, for more information visit

www.motorola.com/support.

Hearing Aid Compatibility (HAC). Go to

www.motorola.com/hacphones or see ‘Hearing aids’ in the

user guide to learn more.

Compatible energy efficient power supplies. Motorola products are

designed to work with a range of compatible power supplies. You can find a

list on the product-specific EU Declaration of Conformity (DoC) at

www.motorola.com/RED. To find energy efficiency information for your

power supply, go to www.motorola.com/eu-erp.

Service & Repairs. If you have questions or need assistance, we’re here to

help. Go to www.motorola.com/support, where you can select from a

number of customer care options.

Copyright & Trademarks. MOTOROLA, the stylized M logo, MOTO, and

the MOTO family of marks are trademarks or registered trademarks of

Motorola Trademark Holdings, LLC. All other product or service names are

the property of their respective owners.

© 2020 Motorola Mobility LLC. All rights reserved.

Motorola Mobility LLC

222 W. Merchandise Mart Plaza

Chicago, IL 60654

www.motorola.com

To view the SAR and/or PD values for your phone, visit

www.motorola.com/sar.

This product meets the applicable national or international

RF exposure guidance (SAR guideline)

when used normally against your head or, when worn or carried, at a

distance of 5 mm from the body. To meet RF exposure guidelines during

body-worn operation, the device should be positioned at least this

distance away from the body. The SAR guideline includes a considerable

safety margin designed to assure the safety of all persons, regardless

of age and health.

To view additional information, visit www.motorola.com/rfhealth.

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Warranty Card

Product name ..............……………… Serial number /

IMEI ………………….......…

Lenovo (Motorola Mobility LLC) guarantees that every purchased Lenovo

hardware product is free from material and quality defects in case of normal

use of the product during the warranty period.

The warranty period for the purchased product is 24 months from the

original date of purchase stated on the receipt or invoice, unless otherwise

specified by Lenovo. The above mentioned warranty period also

applies to the accessories included in the product.

The warranty rights will be exercised upon presentation of

………………………… and confirmation that the entries in the warranty card

are in conformity with the actual state of affairs.

Depending on the type of fault and the level of support selected, the

customer will be informed about further service procedures. If the product

needs to be delivered to the maintenance service, the

product should be delivered in a company packaging or in a rigid box with

intact flaps, secured inside with a suitable cushioning material. Each item

should be wrapped separately.

Any product defects discovered during the warranty period will be repaired

or replaced free of charge. The time during which defective products remain

in repair is not included in the warranty period. The maximum permitted

repair time is 14 calendar days from the date the equipment is submitted to

repair. The method of defect repair is determined by the guarantor.

During the warranty period, the guarantor will replace the product with an

analogous one or another model, free from defects, with no worse

technical parameters if:

•

•

the reported defect is not removable, or

the warranty service cannot be performed within the

aforementioned period.

The Warranty Card should be filled in completely and legibly, signed by the

seller and the buyer, and should not contain any deletions, corrections,

etc.

The warranty does not cover mechanical damage, defects caused by

improper use or use of the product inconsistent with the operating manual

as well as defects caused by random events. Mechanically damaged

parts of the device lose their warranty.

The warranty does not cover the restoration of the customer’s data or

software.

The maintenance service may refuse warranty repair in the event of an

inconsistency of product serial numbers with serial numbers contained in

the Warranty Card, illegible records, change or lack of product serial

number, detecting unauthorized repairs, breach of warranty seals of the

product or its components, or use of the

product contrary to its intended purpose.

This warranty with respect to consumer goods does not exclude, limit or

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suspend the purchaser’s rights under the warranty provisions for defects in

the sold item.

In the case of reporting a defect not covered by the warranty, the

authorized Lenovo service may charge the Claimant with the costs of

diagnostics and logistics.

This warranty is the sole warranty of the Customer in Poland. The

guarantor of the device is:

Lenovo (Motorola Mobility LLC) Branch in Poland, ul. Gottlieba Daimlera 1,

02-460 Warsaw. Hotline: +48 223 07 360

Date of receipt

Type of fault

Stamp of the

service

facility

Date of

Acceptance

for Service

Remarks:

Date of sale .................................. Stamp and signature of seller

Authorized Lenovo service:

Regenersis (Warsaw) Limited, Janki, ul. Falencka 1B, 05-090 Raszyn Hotline:

+48 22 703 41 00 Open: Monday–Friday 8:30–18:00

www.ctdipolska.pl

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26

en-US



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Federal Communications Commission Office of Engineering and Technology Laboratory Division 7435 Oakland Mills Rd Columbia MD 21046-1609 Subject: Request for Confidentiality FCC ID: IHDT56ZS3 FCC ID: IHDT56ZS5 Date: February 23, 2021 To Whom It May Concern, Pursuant to the provisions of Sections 0.457 and 0.459 of Commissions rules (47 CFR 0.457, 0.459), we are requesting confidentiality for exhibits filed with the commission supporting the application of equipment authorization for those items referenced above. Motorola Mobility respectfully requests the Commission to withhold indefinitely from public disclosure the following attachments under Long-Term Confidentiality. Operational Description Tune-up Procedure Schematic Diagrams Block Diagrams Part List The above listed documents contain detailed system and equipment descriptions that are proprietary and confidential information under Motorola trade secret protection. Public disclosure of above documents would be harmful to our company and would provide competitors an unfair advantage. This information is not made publicly available even after commercial release of the device. In additional to the above mentioned documents, pursuant to Public Notice DA 04-1705 of the Commission s policy, in order to comply with the marketing regulations in 47 CFR 2.803 and the importation rules in 47 CFR 2.1204, while ensuring that business sensitive information remains confidential until the actual marketing of newly authorized devices. We request the commission to grant short-term confidentiality request on the following attachments for 180 days after the grant as outlined in Public Notice DA 04-1705. External Photos Internal Photos Test Setup Photos User Manual It is our understanding that all measurement test reports, FCC ID label format and correspondence during certification review process cannot be granted as confidential documents and that information will be available for public review once the grant of equipment authorization is issued. Sincerely, Jeff Narducci Director, Global Regulatory Compliance narducci@motorola.com Motorola Mobility LLC 222 W. Merchandize Mart Plaza, Chicago Il US www.motorola.com

 

 

FCC E-Label Information A. Images of the e-label screen are provided below:

B. Access to the required information on the e-label Users are able to access the information in no more than three steps in a devices menu. The actual steps are:

Settings> , then type Regulatory through the above steps. No any special accessories, access codes, or SIM card are required to go C. Devices have physical labels at point of marketing/sale visible to the purchaser (or in the alternative, on the packaging), and at time of importation?

At the time of importation, marketing, and sale, the device will have the required physical label on the packaging, which will include the devices D. Electronic labeling information is programmed into the device by the manufacturer at the time of manufacture. FCC ID. Yes. E. Electronic labeling information not modifiable by any third party. The e-label of the device is programmed by the grantee and secured in such a manner that it cannot be modified by third parties. F. All the applicable regulatory information required on the packaging or user instructions is provided according to the rules. Applicable regulatory information not found in the e-label is contained in the user manual.

 

 

Date: February 23, 2021 To whom it may concern, Please be notified that I, Jeff Narducci, have designated Jones Tsai of Sporton International Inc. and Dai Lihua of Motorola Mobility LLC as the persons being responsible for this project and to sign the form 731 and other documentation. Any and all acts carried out in their professional capacity by Jones Tsai of Sporton International Inc. and Dai Lihua of Motorola Mobility LLC in connection with all processes required for FCC approval and any communication needed with the national authority, shall have the same legal authority as acts on our own behalf. We further certify that neither the applicant nor any party to this application, as defined in 47 CFR Ch. 1.2002 (b), is subject to a denial to Federal benefits, that include FCC benefits, pursuant to section 5301 of the Anti-Drug Abuse Act of 1998, 21 U.S.C. 862. This authorization is limited to the following product, and shall remain in place until completion of the certification, or until revoked, whichever is earlier:

FCC ID: IHDT56ZS3 FCC ID: IHDT56ZS5 If you have any acknowledgement and response, please send it to Sporton International Inc. directly. Should you have any questions or comments regarding this matter, please dont hesitate to contact me. Sincerely yours, Jeff Narducci Director, Global Regulatory Compliance narducci@motorola.com Motorola Mobility LLC 222 W. Merchandize Mart Plaza, Chicago Il US www.motorola.com