FCC ID: IHDT56AA1 Portable Cellular Transceiver

APPLICANT: MOTOROLA, INC. FCC ID: IHDT56AA1 INSTRUCTION MANUAL A preliminary draft copy of the Users Manual follows:

EXHIBIT 8 CDMA Panther Wireless Telephone Basic Users Guide Preliminary Draft June 16, 2000 Contents Learning More Tasks Safety Information Getting Started

. 3

. 10 Opening the Box . 10 Battery . 11 Turning On Your Phone . 12 Placing a Call . 13 Ending a Call . 13 Redialing a Number . 14 Receiving a Call . 14 Viewing Your Phone Number . 14

. 15 Navigating to Features . 15 Using Menu Features . 19 Entering Text . 22 Storing an Entry in the Phonebook . 25 Using Text Messages . 29 Using Voicemail . 32 Locking and Unlocking Your Phone . 33 Caller ID . 35 Automatic Redial . 35 Call Waiting . 36 Unanswered Calls . 36 Dialing Emergency Numbers . 37 Additional Dialing Features . 37 C o n t e n t s i Phone Fundamentals When Youre Ready to Do More Using In-Call Features . 39

. 40 Phone Diagram . 40 Display . 41 Status Light . 43 Volume Keys . 44 Battery Use . 44

. 46 Menu Map . 46 Menu Feature Descriptions . 47 Conference Call . 54 VoiceNotes . 55 Datebook . 59 Conguring Settings . 62

. 68

. 75

. 85

. 92 Troubleshooting FDA Update Index Patent Information s t n e t n o C ii Safety Information Important:

handheld phone. Read this information before using your wireless Exposure to Radio Frequency Signals Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996, The Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for handheld wireless phones. Those guidelines are consistent with safety standards previously set by both U.S. and international standards bodies:

American National Standards Institute (ANSI) IEEE. C95. 1-1992 National Council on Radiation Protection and Measurement

(NCRP). Report 86 International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996 Ministry of Health (Canada), Safety Code 6 Those standards were based on comprehensive and periodic evaluations of the relevant scientic literature. For example, over 120 scientists, engineers, and physicians from universities, S a f e t y I n f o r m a t i o n 3 government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1). The design of your phone complies with the FCC guidelines (and those standards). For additional information concerning exposure to radio frequency signals, see the statement by the FDA at the end of this user guide. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Motorola-supplied or approved carrying case, holster, or other body-worn accessory. If you do not use a body-worn accessory, ensure the antenna is at least one inch (2.5 centimeters) from your body when transmitting. Use of non-Motorola accessories may violate FCC RF exposure guidelines. Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modications, or attachments could damage the phone and may violate FCC regulations. Phone Operation Normal Operation Hold the phone as you would any other telephone, with the antenna pointed up and over your shoulder. n o i t a m r o f n I y t e f a S 4 Tips on Efcient Operation Observe the following guidelines to operate your phone most efciently. Extend your antenna fully, if applicable. Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Batteries Caution:

All batteries can cause property damage, injury, or burns if a conductive material, such as jewelry, keys or beaded chains, touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse, or other container with metal objects. When the battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use. Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Observe the following guidelines when using your phone while driving. S a f e t y I n f o r m a t i o n 5 Give full attention to driving--driving safely is your rst responsibility. Use hands-free phone operation, if available. Pull off the road and park before making or answering a call if driving conditions so require. Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (15 centimeters) be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers:

should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON should not carry the phone in a breast pocket should use the ear opposite the pacemaker to minimize the potential for interference n o i t a m r o f n I y t e f a S 6 should turn the phone OFF immediately if you have any reason to suspect that interference is taking place Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. S a f e t y I n f o r m a t i o n 7 Posted Facilities Turn your phone OFF in any facility where posted notices so require. Aircraft Switch OFF your phone before boarding an aircraft. Airline regulations prohibit using your phone while in the air. Check and comply with the policy of your airline regarding the use of your phone while the aircraft is on the ground. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a blasting area or in areas posted: Turn off two-

way radio. Obey all signs and instructions. Potentially Explosive Atmospheres Turn your phone OFF, do not remove your battery when you are in any area with a potentially explosive atmosphere, and obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or re resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often but not always clearly marked. They include: fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present (for example, if a gas/propane leak occurs in a car or home); areas where the air n o i t a m r o f n I y t e f a S 8 contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you normally would be advised to turn off your vehicle engine. For Vehicles Equipped with an Air Bag An air bag inates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-

vehicle wireless equipment is improperly installed and the air bag inates, serious injury could result. US021600 S a f e t y I n f o r m a t i o n 9 Getting Started Opening the Box Your digital wireless phone typically comes equipped with a charger and at least one battery. A large selection of accessory options can customize your wireless phone for maximum performance and portability. The following illustration shows the standard package options. Note:

pictured. Your phone and accessories may not look exactly as Lithium Battery d e t r a t S g n i t t e G Motorola Telephone 10 Holster Battery Before you can use your phone, you will need to install and charge the battery. We recommend that you use only Motorola Original batteries and accessories, and that you store batteries in their protective covers when not in use. Installing the Battery Do This Remove the batterys protective cover. Push down the battery door release latch, then slide the door down and lift off. G e t t i n g S t a r t e d 11 Do This Insert the battery, printed arrows rst, into the battery compartment and push down. Replace and close the battery door. Charging the Battery Do This Plug the AC adapter into your phone with the release tab facing up Plug the other end of the AC adapter into the appropriate electrical outlet. Illustration to come d e t r a t S g n i t t e G Turning On Your Phone Do This Press and hold the power key To turn on your phone 12 Do This Enter your unlock code and press OK (+) To unlock your phone, if necessary Placing a Call To place a call, your phone must be turned on, be unlocked, and be in contact with the network. Press keypad keys N To enter the phone number Tip: If you make a mistake, press DELETE (-) to delete the last digit, or press and hold DELETE (-) to clear all digits. place the call Note: You can enter a phone number up to a maximum of 32 digits, but only the last 24 digits appear in the display. Ending a Call Press O To end the call G e t t i n g S t a r t e d 13 Redialing a Number If you hear an ordinary busy signal, the phone number you dialed is busy. Press O N To hang up redial the busy number Receiving a Call To receive a call, your phone must be turned on and be in contact with the network. When you receive a call, your phone rings and/or vibrates and displays an incoming call message. Press N or ANSWER (+) To answer the call Viewing Your Phone Number Press M #

To display your phone number d e t r a t S g n i t t e G 14 Learning More Tasks Navigating to Features You can access many of your phones features through a menu system. Use these keys to move through the menu system and nd the feature you want:

5 E Main Menu Recent Calls Fixed Dial EXIT SELECT Right Soft Key Perform the function shown in the lower right corner of the display (usually SELECT the highlighted menu item) Scroll Key Move up or down through menus and lists Left Soft Key Perform the function shown in the lower left corner of the display (usually EXIT or BACK) Menu Key Enter the menu system End Key Exit the menu system without making changes i L e a r n n g M o r e T a s k s 15 Some features that are described in this guide are designated with this logo. These are optional network and subscription-dependent features. Contact your service provider for information about availability. This guide provides navigation instructions that show you how to get to specic menu features as follows:

Find the Feature M > Recent Calls > Dialed Calls The > symbol means that you should scroll to and select the indicated feature. To locate and select the Dialed Calls feature as shown in the above example:

Do This 5 F w 12:00 E Ready PH BOOK M MESSAGE From the idle display, press M to enter the menu system s k s a T e r o M g n n r a e L i 16 Do This 5 E Main Menu Recent Calls Fixed Dial EXIT SELECT Recent Calls is already highlighted because it is the rst item in the menu list Press SELECT (+) to select Recent Calls 5 E Recent Calls Received Calls Dialed Calls EXIT SELECT Press S to scroll to Dialed Calls i L e a r n n g M o r e T a s k s 17 Do This 5 E Recent Calls Received Calls Dialed Calls EXIT SELECT Press SELECT (+) to select Dialed Calls Your phone displays the dialed calls list s k s a T e r o M g n n r a e L i 18 Using Menu Features To set or adjust a phone feature, you may have to select an item from a list of options, or use the keypad to enter information. Some features prompt you to select from a list of items or actions:

Scroll down to view additional items. Press BACK (-) to go back to the previous screen. Dialed Calls 10) John Smith 9) Mary Smith BACK M VIEW Highlighted item Press VIEW (+) to view details of the highlighted item. Press M to open a context-

sensitive sub-menu. In a numbered list, press a number key to highlight the item. In an alphabetized list, press a key multiple times to cycle through the letters on the key and highlight the closest matching list item. When a eld contains a predened list of values, press S to the left and right to scroll and view the entire entry. i L e a r n n g M o r e T a s k s 19 Other features, such as the phonebook and datebook applications, require you to enter information in multiple elds:

Scroll down to view additional elds. Entry Details Name:John Smith No.:2125551212 CANCEL CHANGE Highlighted eld Press CANCEL (-) to go back to the previous screen and cancel any changes. Press CHANGE (+) to edit the information in the eld. Enter information in an empty eld by typing numbers or text from the keypad. (See Entering Text on page 22.) When a eld contains a predened list of values, press S to the left and right to scroll through and select a value. s k s a T e r o M g n n r a e L i 20 The message center application lets you compose and send alphanumeric text messages. A ashing I-beam cursor indicates the text insertion point:

Flashing I-beam cursor indicates insertion point. Msg:

___________________ ____________________ BROWSE CANCEL M Press CANCEL (-) to exit without making changes. Press M to open the sub-menu. Press BROWSE (+) to select data from a list of entries. When you begin entering data, the I-beam cursor change to a block cursor and the soft key functions change appropriately:

Block cursor indicates current highlighted character. Msg:

T __________________ ____________________ OK DELETE M Press CANCEL (-) to delete the character to the left of the insertion point. Press OK (+) to accept and store the data. i L e a r n n g M o r e T a s k s 21 Entering Text General Text Entry Rules Use the number keys to enter letters, numbers, and other characters. Press the same key repeatedly to cycle through available characters (see Character Chart on page 23):

Press a number key to enter text at I-beam cursor location Press a number key as many times as necessary to enter the desired character Press and hold a number key to cycle between uppercase and lowercase characters Enter Text:

__________________ ___________________ CANCEL M BROWSE Press up or down to move I-beam cursor up or down one line, change character in block cursor to uppercase or lowercase Press left or right to move I-beam cursor to the left or right, change block cursor to I-beam cursor s k s a T e r o M g n n r a e L i 22 If you do not press a key for two seconds, the character in the block cursor is accepted and the cursor moves to the next position. The rst character of every sentence is capitalized unless you manually override it. Character Chart Use this chart as a guide for producing characters. Press and hold a key to cycle between uppercase and lowercase characters. 1 2 3 4 5 6 7 8 9 0

[space] . 1 ? ! , @ _ & : " ( ) ' % $

A B C 2 D E F 3 G H I 4 J K L 5 M N O 6 P Q R S 7 T U V 8 W X Y Z 9

+ - 0 x * / = > < #

i L e a r n n g M o r e T a s k s 23 Using iTAP iTAP lets you type the letters of a word using only one keypress per letter. To use iTAP, press M and select iTAP when you are prompted to enter text. When you activate iTAP, the third line of the display becomes a working area that shows a list of the most common words and letter combinations based on the keys you press. The list is updated with each keypress. When you have entered all the letters of a word, press S to scroll left and right through the list and select the word you want. For example, to spell the word act, press 2 2 8. The display shows:

I-beam cursor indicates the text insertion point. ___________________ ____________________ Cat Act Bat Abu DELETE SELECT Press S to scroll and view additional word choices in the working area. Press DELETE (-) to clear the last letter entered. Press SELECT (+) to enter the highlighted word at the insertion point. s k s a T e r o M g n n r a e L i If the word you are spelling is not in the iTAP dictionary, an appropriate letter combination may not appear in the word list. Delete one or more characters until you see an accurate letter 24 combination, then highlight it to lock that portion of the word. Continue entering letters and highlighting letter combinations to spell the word. The rst word of a sentence is automatically capitalized, with following words in lowercase. Press up/down S one or more times to force initial character capitalization, all uppercase, or all lowercase characters. A space is automatically added after each word. When you add punctuation, the space before the punctuation is removed. Press 1 or 0 to enter punctuation or special characters as shown in the Character Chart on page 23. To type a number, enter the rst digit and then highlight it in the working area. Following keypresses add digits to the number until you press SELECT (+) to enter the number at the insertion point. Storing an Entry in the Phonebook You can store a list of names and phone numbers in your phones electronic phonebook. You can view and dial these entries directly from your phone. i L e a r n n g M o r e T a s k s 25 The title is the entrys Name (the name of the person or group) or Speed Number (the number you can enter from idle to speed dial the entry). No. is the phone number. Speed Number Fields in a Phonebook Entry Form Voice Name icon indicates a recorded Voice Name. (You can call the entry by saying the name when your phone is idle.) Type icon is the type of phone number

$ Work U Home S Main h Mobile Z Fax p Pager

$*Carlo Emrys 01543372151410 Speed No.15 BACK Returns to list view Opens entry form Opens phone menu EDIT M Storing a Phonebook Entry Note: You can also use the following procedure to store a xed dial entry by scrolling to and selecting Fixed Dial. Find the Feature M > Phonebook M > New s k s a T e r o M g n n r a e L i 26 Entering Required Fields Some elds are required for a phonebook entry. Press S Change (+) keypad keys OK (+) S Change (+) keypad keys OK (+) To scroll to Name select Name enter a name for the phonebook entry (see Entering Text on page 22) store the name scroll to No. select No. enter the phone number store the phone number Recording a Voice Name You can also optionally record a voice name for a phonebook entry. Press S Record (+) To scroll to Voice Name record a voice name The phone displays Press Voice Key then say name. i L e a r n n g M o r e T a s k s 27 Press voice key and say the entrys name

(in two seconds) voice key and repeat the name To record the voice name The phone displays Press Voice Key then REPEAT name. conrm the voice name The phone displays Trained: Voice Name. Entering Optional Fields Continue by entering some optional elds, if needed. Press S Change (+) S Select (+) S Select (+) keypad keys Save (+) To scroll to Type select Type scroll to the type of phone number select the type of phone number scroll to Speed No. select Speed No. The phone automatically lls in the rst available number on a new form. enter a different speed number if desired save the modied speed number If your chosen speed number is already assigned to another entry, you are asked if you want to replace that entry. s k s a T e r o M g n n r a e L i 28 Press S Select (+) To scroll to More select More if you want to create another entry with the same Name Using Text Messages Text messages are brief messages that appear on your phone display. A text message may include phone numbers or URLs. You must set up a text message inbox before you can send and receive these messages. Your inbox holds up to 10 messages. Setting Up the Text Message Inbox Find the Feature M > Messages M > Text Msg Setup Press S Change (+) keypad keys OK (+) S Change (+) To scroll to the Service Center No. eld open the Service Center No. editor enter the phone number for the service center that handles your outgoing messages store your service center number scroll to the Expire After eld open the Expire After editor i L e a r n n g M o r e T a s k s 29 Press keypad keys OK (+) S Change (+) S Select (+) S Change (+) S Select (+) S

* and #

Done (-) To enter the expiration periodthe number of days your network tries to send unreceived messages store the expiration period scroll to the Reply Type eld open the Reply Type editor scroll to the type of replies you want to send store the reply type scroll to the Cleanup Period eld open the Cleanup Period editor scroll to the period that messages stay in your inbox store the cleanup period If you select Custom, continue. Otherwise, the procedure is complete. change the entry in the active Custom eld switch between the number and label elds store the custom cleanup period s k s a T e r o M g n n r a e L i 30 Reading Text Messages Note: You must set up your inbox before reading text messages. See Setting Up the Text Message Inbox on page 29. Find the Feature M > Messages > Text Msgs Press S Read (+) To scroll to the message you want (! = unread and urgent, M = read, f = read and locked) open the message Dialing Numbers from Text Messages Note: You must set up your inbox before opening text messages. See Setting Up the Text Message Inbox on page 29. Find the Feature Press S M S Select (+) M > Messages > Text Msgs To scroll to the message with the number open the text message menu scroll to Call Back dial the number stored with the message Note: If the phone lists more than one number for the message, press S to scroll to a number and press Select (+) to dial. i L e a r n n g M o r e T a s k s 31 Using Voicemail You can listen to your voicemail messages by calling your network voicemail phone number. Storing Your Voicemail Number Store your voicemail number in your phone to make it faster and easier to use voicemail. Find the Feature M > Messages M > VoiceMail Setup Press keypad keys OK (+) To enter the phone number for your voicemail store the number Listening to Voicemail Messages Note: Store your voicemail number before using this procedure. Find the Feature M > Messages > VoiceMail Your phone calls the voicemail number you stored. Contact your service provider for information about your voicemail features. s k s a T e r o M g n n r a e L i 32 Locking and Unlocking Your Phone You can lock your phone manually, or you can set your phone to lock automatically whenever you turn it off. When you try to use a locked phone, it prompts you for your unlock code. A locked phone still rings or vibrates for incoming calls or messages. Locking Your Phone Manually Find the Feature Press keypad keys Press OK (+) M > Settings > Security > Phone Lock

> Lock Now To enter your four-digit unlock code lock the phone Setting Your Phone to Lock Automatically Find the Feature M > Settings > Security > Phone Lock

> Automatic Lock > On Press keypad keys Press OK (+) To enter your four-digit unlock code set the phone to lock automatically i L e a r n n g M o r e T a s k s 33 Unlocking Your Phone At the Enter Unlock Code prompt:

Press keypad keys Press OK (+) To enter your four-digit unlock code unlock the phone If You Forget a Code or Password If you forget a security code (originally set to 000000), contact your service provider. If you forget your phones unlock code (originally set to 1234), try the last four digits of your phone number. If that does not work, do the following when you see the Enter Unlock Code prompt:

Press M keypad keys OK (+) To display the security code prompt enter your security code bypass the Unlock Code prompt Locking and Unlocking Your Keypad Press M * lock or unlock your keypad To Note: Incoming calls and messages unlock the keypad. s k s a T e r o M g n n r a e L i 34 Caller ID The Calling line identication (caller ID) feature lets you see who is calling before you answer. If the callers name is stored in your phonebook, the name is displayed. If the name is not in your phonebook, the callers phone number is displayed. If caller ID information is not available, your phone displays the message Incoming Call. Automatic Redial You may be unable to complete a call if the wireless system is busy. When this happens, the system transmits a fast busy signal, and your phone displays the message Call Failed along with the reason for the failure. WIth automatic redial, your phone repeats the call attempt over the next four minutes. Press N or RETRY (+) To activate automatic redial When the call goes through, your phone rings or vibrates one time, displays Redial Successful, and then connects the call. i L e a r n n g M o r e T a s k s 35 Call Waiting If you subscribe to call waiting, you may hear a tone while you are on a call. This tone indicates that you have received a second call. To place the rst call on hold while you answer the second call:

Press N N (analog mode) To answer the new call switch back to the rst call or SWITCH (+)

(digital mode) To end the rst call and answer the second call:

Press O N To end the current call Your phone rings to signal the new call. answer the new call Unanswered Calls When you cannot answer a call, your phone keeps a record of your unanswered calls and displays the T (missed calls) icon and the s k s a T e r o M g n n r a e L i 36 message Missed Calls (or Unknown if caller ID information is not available). Press VIEW (+) S N To view the unanswered calls list scroll through the list and select a call that you want to return dial the number Dialing Emergency Numbers Your service provider programs one or more emergency phone numbers that you can dial even if your phone is locked or restricted. Press any keypad key keypad keys N To display the enter code or locked prompt enter the emergency number (such as 911) dial the emergency number Additional Dialing Features In addition to simply dialing numbers on your keypad, you can insert numbers or characters and dial calls in a variety of ways. i L e a r n n g M o r e T a s k s 37 To insert numbers or characters:

To Insert international access code for country from which you are calling special character when making a calling card call:

Pause tells your phone to wait until the call connects before it dials the next digit in a series Wait tells your phone to wait until the call connects, then prompt you before it sends the remaining digits

'n' tells your phone to stop and prompt you for a number before it continues dialing digits to precede the number to call digits at the end of the number to call Do This Press 0 for two seconds and enter rest of number Press M and then scroll to and select one of the following:

Insert Pause (to insert a p) Wait (to insert a w) Insert 'n' (to insert an n) Press M > Attach Press M

> Add Digits To dial a call:

s k s a T e r o M g n n r a e L i Do This Press the two-digit phonebook index number of the entry To Dial speed dial number 38 Do This Press and hold the single-digit phonebook index number Press voice key and say the name (in two seconds) Press M > Recent Calls

> Received Calls or Dialed Calls

> entry to call To Dial one-touch dialing number voice dial number missed or recent call Using In-Call Features While you are on a call, you can perform the following tasks:

Do This Press M > Hold Press M > Mute Press M > Spkrphone On Press M > My Tel. Number Press M > Send Tones To place a call on hold mute a call activate the speakerphone

(hands-free mode) View your phone number Send digits as DTMF tones, for example for credit card dialing or password entry i L e a r n n g M o r e T a s k s 39 Phone Fundamentals Phone Diagram Power Key &

Status Light Turn the phone on and off, view call, service, and message status Headset Jack Connect an optional headset Volume Keys Adjust earpiece and ringer volume Soft Keys Perform functions identied by display prompts End Key End phone calls Speaker Key Activates/

deactivates hands-free mode s l a t n e m a d n u F e n o h P 40 Earpiece Ultra-compact phone speaker Voice Key Record VoiceNotes, phonebook and datebook entries Display

(see Display Indicators on page 17) Menu Key Enter the menu system Send Key Place and answer calls Scroll Key Scroll through menu features, move the cursor when entering text Speakerphone For hands-free phone operation Microphone Accessory Connector Port Connect the battery charger and accessories Display The top section of the display shows phone status indicators. Text and number messages, keypad input, and menu options appear in the middle of the display. Text labels at the bottom of the display identify the current soft key and menu key functions. Display Indicators In Use Indicator Roam Indicator Message Waiting Indicator Voice Message Waiting Indicator O, &X E 5 F w 12:00 Battery Level Indicator Signal Strength Indicator Digital/

Analog Signal Indicator Alert Indicator Clock Signal Strength Indicator Shows the strength of your phones connection with the local wireless system. Strong 5 4 3 2 1 j No signal You cannot make or receive calls when the no signal indicator is displayed. P h o n e F u n d a m e n t a l s 41 In Use Indicator Appears when a call is in progress. Roam Indicator Appears when your phone accesses a wireless system outside your home network. When you leave your wireless service area, your phone roams or seeks another service area. Message Waiting Indicator Displayed when your phone receives a text message. Voice Message Waiting Indicator Displayed when your voicemail receives a message. Battery Level Indicator Shows the amount of charge left in your battery. The more segments visible, the greater the charge. High E D C B Empty Recharge your battery as soon as possible when you see the Low Battery warning message. Alert Indicator Indicates the current selected alert. The default alert is a ringer. w Ringer on y Vibrate on

(add) Vibrate then ring v Ring then vibrate s l a t n e m a d n u F e n o h P 42 Silent t x Vibrate with all tones off u All Alerts off Digital (

Indicates whether you are receiving a digital or analog signal.

) Signal Indicator

)or Analog (

I F Status light Status Light The status light provides information regarding your type of service, and incoming call or message status. The status light changes color and ashes or remains on to indicate different states:

Indication alternating red/green ashing green ashing yellow ashing red alternating red/service color

(green, yellow, or red) State incoming call in service, home-type system roaming, non-home-type system no service text message or voicemail message received P h o n e F u n d a m e n t a l s 43 Volume Keys Use the upper and lower volume keys to adjust your phones earpiece and ringer volume. Volume keys When During a call Press volume keys When you are not on a call volume keys To increase or decrease earpiece speaker volume increase or decrease ringer volume Battery Use Caution: To prevent injuries or burns, do not allow metal objects to contact or short-circuit the battery terminals. Maximizing Battery Life To ensure that you enjoy maximum battery life and use your battery to its fullest capacity:

Always use Motorola approved batteries and battery chargers. Maintain the battery at or near room temperature when charging. s l a t n e m a d n u F e n o h P 44 New batteries or batteries that have been stored for long periods of time may not rapid charge properly. In these instances, the battery requires an overnight charge. When you do not intend to use a battery for a while, store it uncharged in a cool, dark, dry place, such as a refrigerator. To prolong the life of your batteries, do not expose them to temperatures below -10C (14F) or above 45C (113F). Always take your phone with you when you leave your car. Over extended periods of time, batteries gradually wear down and require longer charging times. This is normal. If you charge your battery regularly and notice a decrease in talk time or an increase in charging time, then it is probably time to purchase a new battery. Disposing of Batteries To dispose of batteries, check with your local recycling center for a battery recycler near you. Never dispose of batteries in a re. P h o n e F u n d a m e n t a l s 45 When Youre Ready to Do More Menu Map This is the standard menu layout. Your service provider may have modied the menu structure or changed some feature names. And, you can change the menu structure, as well. Not all features may be available for all users. Recent Calls Settings (continued) Received Calls (53) Dialed Calls (52) Notepad (53) Call Times (52) Phonebook (51) Datebook (47) Quick Dial (52) Radio (52) Messages (48) Info on Demand (48) Shortcuts (54) VoiceNotes (54) Browser (47) Settings Ring/Vibrate Alert (53) Detail (53) Phone Status My Tel. No. (51) Phone: Line 1/2 (51) Battery Meter (51) Credit Info (51) Other Information (51) Connection IrDA Link (47) In Call Setup In Call Timer (48) Answer Options (47) Call Waiting (48) Security Phone Lock (54) Lock Keypad (53) Lock Application (53) Restrict Calls (54) New Passwords (54) Other Personalize (50) Initial Setup (49) Network (50) Car Settings (49) Headset (49) e r o M o D o t y d a e R e r u o Y n e h W 46 Menu Feature Descriptions BROWSER Access Web pages and run Web-based applications. The Browser delivers WAP (Wireless Application Protocol) pages from your wireless service provider directly to your phone. These pages give you current information on selected topics. CONNECTION You can connect your phone to a computer or fax machine to send and receive fax and data calls on the connected machine. You can connect your phone using a cable and PCMCIA card, a cable only, or an Infrared Data Association (IrDA) link. IrDA Link Set up a wireless infrared connection. Your phone must be within one meter of the linking device. DATEBOOK Schedule appointments in the datebook calendar. You can display events for the week, a day, or details for a specic event. See Datebook on page 59. IN CALL SETUP Customize settings that provide information during a phone call, such as timers and call-answering options. Answer Options Turn call answering options on or off:

Multi-Key answer by pressing any key W h e n Y o u r e R e a d y t o D o M o r e 47 Call Waiting Activate and deactivate call waiting. When another call arrives while you are already on a call, call waiting can play a tone to notify you of the new call. In Call Timer Adjust call timer settings. You can set the following options for your display:

Time displays the elapsed time for the current call no in-call display for the timer Off INFO ON DEMAND Request and receive information from your service provider. MESSAGES Listen to voicemail, send and receive text messages. Your voicemail records voice messages from people who call you when you are unavailable. Voicemail messages are stored on the network rather than on your phone. When you receive a voicemail message, your phone displays New VoiceMail &. See Using Voicemail on page 32. Your phone can also receive text and information services messages which may include text, phone numbers, and URLs. Text messages are brief messages that you can enter, send, and receive (such as Where are we meeting?). e r o M o D o t y d a e R e r u o Y n e h W 48 Information services messages are broadcast or browser messages that you can only receive (such as stock updates or other news). When you receive a new message, your phone displays New Message X and gives an alert. You must set up your message inboxes before you can use text or information services messages. See Using Text Messages on page 29. OTHER Car Settings Adjust hands-free car kit settings. When your phone is connected to a car kit or headset, it can automatically answer calls after two rings. You can route your calls directly to a connected car kit or headset. Headset Adjust headset settings. Initial Setup Set several basic phone options:

Animation Auto PIN Dial Battery Save Auto Redial switches on and off smooth scrolling within and between text elds (off conserves the battery) automatically dials your PIN conserves power (if available) automatically redials calls that fail due to network conditions Backlight Display changes the backlight display, which usually changes based on the amount of ambient light W h e n Y o u r e R e a d y t o D o M o r e 49 DTMF Language Master Clear Master Reset Scroll Status Light Time and Date Zoom switches DTMF tones to long or short form sets the language for phone menus performs master reset and clears all user-selectable options, resettable timer, recent call lists, and phonebook resets all options back to their original factory settings except for the unlock and security codes tells the cursor to stop or wrap around when it reaches the top or bottom of a list in the display turns the status light off (to conserve battery power) and on set the phones time and date switches to three or four lines of display Network View and adjust your phones network settings. Your service provider registers your phone to a network. You may need to change the network registration to do things like connecting to a TTY device or using your phone as a wireless modem. Personalize Set several personal phone options:

Banner changes the text displayed in the idle state e r o M o D o t y d a e R e r u o Y n e h W 50 Greeting Keys Main Menu Quick Dial PHONE STATUS changes the text displayed when you turn on your phone changes the functions of the soft keys in the idle state (see Customizing the Soft Key Functions on page 66) changes the order of the main menu

(see Customizing the Order of Menu Items on page 65) changes quick dial numbers Battery Meter View a detailed battery charge meter. Credit Info Prepay users can view current credit information. If you use a prepay option, you can view the credit available, its expiration date, and the date of the last deposit. My Tel. No. Change the way your phone number displays. Other Information view specications for your phones features (if available). Phone: Line 1/2 Change the active phone line (on dual line phones) to place or receive calls from either of the available numbers. PHONEBOOK Open the phonebook list, where you can dial or store numbers. To store names and phone numbers in your phonebook, see Storing an Entry in the Phonebook on page 25. W h e n Y o u r e R e a d y t o D o M o r e 51 You can dial phonebook entries by selecting them from the phonebook list. You can also perform several other tasks:

check your phonebooks capacity to see how many entries you have used and how many more are available tell your phone to sort your phonebook list by speed dial number (the standard), name, or Voice Dial use PIM (Personal Information Management) software to synchronize your phone with a computer, so you can edit phonebook entries on your phone and on the computer QUICK DIAL Dial pre-programmed customer service numbers. Your wireless service provider may program one or more quick dial numbers into your phone. These numbers usually include the customer service number, and you can dial them by selecting them from the quick dial list. Note: Your service provider may use a different name for this feature. RADIO Tune, store presets, and listen to AM/FM radio stations. RECENT CALLS Call Times View call timers. You can view ve timers that track time spent on dialed calls, received calls, and all calls. See Call Timers on page 66. Dialed Calls View a list of recently dialed calls. Your phone keeps a list of phone numbers from calls you recently dialed (even if the calls did not connect). The list is e r o M o D o t y d a e R e r u o Y n e h W 52 sorted from newest to oldest. Each entry tells you the persons name and number (if available) and whether or not the call connected. Notepad Call or store the last number entered from the keypad. You can use this notepad to view the last number you entered, even if you did not call the number. Received Calls View a list of recently received calls. Your phone keeps a list of the numbers from calls you recently received (even if you did not answer). The list is sorted from newest to oldest. Each entry tells you the persons name and number (if available) and whether or not the call connected. RING/VIBRATE See Ring/Vibrate on page 62. Alert Select a type of ring or vibration alert for incoming calls and messages. Detail Change details about the type of ring or vibration alert you select. SECURITY Lock Application Lock and unlock specic phone applications (such as phonebook and datebook) so that users must enter the unlock code to use them. Lock Keypad Lock and unlock your keypad. See Locking and Unlocking Your Phone on page 33. W h e n Y o u r e R e a d y t o D o M o r e 53 New Passwords Change your unlock code (originally set to 1234) or your security code (originally set to 000000). Phone Lock Lock and unlock your phone. See Locking and Unlocking Your Phone on page 33. Restrict Calls Restrict incoming and outgoing calls. You can stop all outgoing or incoming calls, or you can restrict them to the numbers stored in your phonebook. SHORTCUTS Create keypad or voice shortcuts to menu features. See Shortcuts on page 64. VOICENOTES Record messages and phone calls using your voice key. See VoiceNotes on page 55. You can view, play back, lock, and delete VoiceNotes in your VoiceNote list. Conference Call To talk to more than one person on a call, you can make a conference call. Call the rst person, call the second person, then link the two calls together. Press keypad keys N keypad keys To enter the rst persons number dial the call enter the next persons number e r o M o D o t y d a e R e r u o Y n e h W 54 Press N Link (-) O To dial the call Your phone displays W next to the active call and l next to the rst call (on hold). connect the two calls end the entire call VoiceNotes VoiceNotes allow you to record personal messages or phone calls. You can play them back at any time. Recording a VoiceNote There are no pre-recorded VoiceNotes on your phone when you receive it. To record a VoiceNote:

Find the Feature M > VoiceNotes Do This Press the voice key and hold for one second. Continue holding the voice key, and speak your voice message into the phone. Result A tone sounds in the earpiece and the phone displays the recording message. The phone records the message and displays a recording timer. W h e n Y o u r e R e a d y t o D o M o r e 55 Do This Release the voice key to stop recording. Result The phone displays the VoiceNotes list number and the total recording time. Viewing the VoiceNotes List The VoiceNotes list shows all your VoiceNotes along with other important information and features. Find the Feature Scroll through list Locked VoiceNote To previous screen M > VoiceNotes Time/Date Received

---VoiceNotes---

f 4) 2:20pm 23-Mar 3) 4:05pm 22-Mar PLAY M EXIT To VoiceNotes sub-menu Plays the selected VoiceNote New VoiceNote appears at the end of the list or by itself if no VoiceNotes are stored. Select New VoiceNote to view instructions on how to record a new VoiceNote. e r o M o D o t y d a e R e r u o Y n e h W 56 Playing a VoiceNote To play a recorded VoiceNote:

Find the Feature Press S PLAY (+) M > VoiceNotes To highlight VoiceNote for playback play a VoiceNote Tip: You can play a VoiceNote while taking a call. It wont be transmitted to the other party. Playback Screen While the VoiceNote is playing, the playback screen is displayed. VoiceNote number Indicates

% played Rewind To previous screen VoiceNote 3f SAVE M DELETE To VoiceNotes menu Locked VoiceNote Fast forward Erases VoiceNote W h e n Y o u r e R e a d y t o D o M o r e 57 VoiceNote Keys While playing back a VoiceNote, use these keys to do the following:

Stop playback and go to VoiceNotes menu Stop playback and return to VoiceNotes list Stop playback and scroll up/

down to next VoiceNote Rewind three seconds, resume playing Press and hold to rewind to the beginning GRAPHIC FOR PLACEMENT ONLY When playback is complete, press to restart VoiceNote Unlocked: Stop playback and display Delete VoiceNote ?

VoiceNote Locked: Stop playback and unlock VoiceNote Number keys alternately stop and start playback Fast forward three seconds, resume playing Press and hold to fast forward to end e r o M o D o t y d a e R e r u o Y n e h W 58 Datebook The datebook lets you schedule and organize appointments and keeps track of special events. It can display events for the week, a day, or details for a specic event. Open the datebook to schedule or see events. Find the Feature M > Datebook Datebook Views When you open the datebook, your phone displays a calendar for the week. Untimed events 12 hour window Return to previous screen 15 NOV-21 NOV S M T W T F S EXIT M VIEW Display menu End of week Day of week Event Go to specic day W h e n Y o u r e R e a d y t o D o M o r e 59 Lines or lled in boxes under each day indicate that events have been scheduled. Press

* or #

S VIEW (+) M To scroll left or right to past or future days scroll up or down to open a specic day to display the datebook sub-menu Day View Press View (+) to view the days events. You can store, edit, view, copy, and delete any event from the day view. Untimed events Down scroll arrow Alarm Return to previous screen THU 19-NOV

Joes B-day 9:00+ Marie,mtg BACK M VIEW Display menu Day of week Event Display event details e r o M o D o t y d a e R e r u o Y n e h W 60 Event View Press View (+) to open the detailed event view. You can edit, copy, and delete events from the event view. Event details include call alerts, times, days, and other event data. Down scroll arrow Alarm Return to previous screen

+THU 12:00 pm 9:00 Marie, new product meeting BACK M EDIT Display menu Storing a New Event Event date and time Event details Display event edit form Find the Feature Press SELECT (+) keypad keys S M > Datebook > New To open the event entry form enter the event name move from one entry eld to the next Once you reach a eld, complete the event details. A title is required. Other elds include time, duration, date, repeating events, and alarms. W h e n Y o u r e R e a d y t o D o M o r e 61 Press DONE (-) To store the new event and return to the week view Conguring Settings You can adjust a wide variety of phone settings and congure the phone to suit your needs. Ring/Vibrate Your phone rings or vibrates when you have incoming calls or other events. You can customize the ring and apply it to all events or select different ring styles for specic events. Selecting a Ring/Vibration for All Events Find the Feature Press S SELECT (+) M > Setting > Ring/Vibrate > Alert To scroll to and select a ring or vibration select a type The phone displays the Changed: Alert message. e r o M o D o t y d a e R e r u o Y n e h W 62 Selecting a Ring/Vibration for Specic Events When you select a ring/vibration type for a specic event, it overrides the ring set for all events. Find the Feature M > Settings > Ring/Vibrate

> alert type Detail Press S SELECT (+) S SELECT (+) To scroll to the event that should have a special alert select the event The phone displays the Alert menu. scroll to the alert you want select the alert The phone displays the Changed: event alert message. Canceling the Ring or Vibrate Alert While the phone is ringing:

Press O or IGNORE (-) To cancel the ring or vibrate alert Depending on your phone conguration and the type of subscription you have with your service provider, the call may be forwarded or the calling party may receive a busy signal. W h e n Y o u r e R e a d y t o D o M o r e 63 Shortcuts You can create shortcuts to mark frequently used menu items. There are no default shortcuts. Setting Up Shortcuts You can set up a shortcut from any highlighted item on the phone, except for items in a context-sensitive menu or items that are grouped together in a form. Available Shortcuts Type data object list highlighted item meter editors form value browser service SIM Toolkit applications Example Phonebook entry or text message alarm setting options Voicemail menu item Battery Meter time or date editor blank form, such as new Phonebook entry time setting for the backlight web page SIM Toolkit initial screen e r o M o D o t y d a e R e r u o Y n e h W 64 Creating Shortcuts Find the Feature Do This Press and hold M. Press OK (+). M > the item to which you want to assign a shortcut Result The phone displays:

Assign Shortcut Item to key no: #?

where Item is the name of the item you selected, and # is the number of the next available shortcut. The phone conrms the new shortcut. Customizing the Order of Menu Items You can customize the order of the items in your phones main menu, depending upon your usage. Find the Feature M > Settings > Other Settings

> Personalize > Main Menu Press SELECT (+) S GRAB (+) S INSERT (+) To open the main menu scroll to the menu item you want to want to move grab the menu item you want to move move the item up or down the menu insert the item in the new location W h e n Y o u r e R e a d y t o D o M o r e 65 Customizing the Soft Key Functions When your phone is idle, you can relabel the soft keys (- and

+) to access any of three main menu items: Messages, Recent Calls, or Phonebook. Find the Feature M > Settings > Other Settings

> Personalize > Keys Press SELECT (+) S SELECT (+) S SELECT (+) To display the key editor scroll to Left, Right, or Smart open the key editor scroll to the new key function conrm the new function The soft key label will reect the new selection whenever the phone is idle. Call Timers Network connection time is the elapsed time, in one-minute intervals, from the moment you connect to your service providers network to the moment you end the call by pressing O. The time includes busy signals and ringing. e r o M o D o t y d a e R e r u o Y n e h W 66 You can view the approximate network connection time elapsed during the following calls:

Timer Last Call Dialed Calls Received Calls All Calls Lifetime Records time spent on your last call dialed calls since last reset received calls since last reset all calls since last reset all calls Note: The amount of network connection time you track on your resettable timer may not equal the amount of time for which you are billed by your wireless service provider. For billing information, please contact your service provider directly. M > Recent Calls > Call Times Find the Feature To view the timer:

Press S Select (+) To scroll to the timer display the timer To reset the timer:

Press Reset (+) Yes (+) To reset the time (if available) conrm the reset W h e n Y o u r e R e a d y t o D o M o r e 67 Troubleshooting Question I pressed the power button, but nothing happened. Whats wrong with my phone?

The display says, Locked. How do I unlock my phone?

Answer Be sure to press and hold the power key until the display appears and you hear an audible alert. If nothing still happens, check that you have installed a battery and that the battery is charged. For more information about batteries and charging see the sections on batteries starting with Installing and Removing Batteries on page xx. Enter the last four digits of your wireless number. If that doesnt work, use the factory preset unlock code: 1234. If all else fails, call your service provider (the company that sends you your monthly wireless bill). (See Locking/Unlocking Your Phone on page xx for more information on security features.) g n i t o o h s e l b u o r T 68 Question My battery didnt last as long as I expected. What can I do to extend battery life?

Answer Your batterys talk time and standby time are relative measurements of the batterys capacity. The more you talk on the phone, the less standby time you have, and vice versa. To get the most from your battery, allow it to charge fully. To charge the battery to 100% of its capacity, leave it in the charger for an extra hour after the chargers light turns green. You can also turn off the status light to extend battery life. Use only Motorola approved batteries that are compatible with your phone. Exposing your battery to extreme temperaturesbelow -10C (14F) or above 45C (113F)can shorten battery life. Batteries are especially sensitive to high temperatures. As a good rule, always take your phone with you when you leave your car. T r o u b l e s h o o t i n g 69 Question I tried to place a call and received a fast busy signal. I tried to place a call and received an alternating high/low tone. I tried to listen to my voicemail

(or use a paging service, a calling card, etc.) but nothing happened. Answer The wireless system did not process your call. For example, the wireless system may be overloaded with call attempts. To redial, press O before ending your call attempt, or press N and try the call again later. (See Redialing a Number on page xx.) Your call did not reach the wireless system. You may have dialed the number too soon after turning the phone on. Wait until the phone display says Ready before placing a call. An alternating tone may also indicate that your phones signal is blocked. Make sure you are clear of any obstructions such as bridges, parking garages, or tall buildings. You may have turned off the scratchpad tones. Place your call, enter the access numbers when prompted by the recording, then press N. To avoid this problem in the future, follow the directions Turning Scratchpad Tones On and Off on page xx to turn the Scratchpad tones on. g n i t o o h s e l b u o r T 70 Question I tried to place a calling card call using the Phonebook, but it didnt work. Answer You may have turned off your Scratchpad tones. Follow the directions in Turning Scratchpad Tones On and Off on page 107 to turn the Scratchpad tones on. Check that you stored your calling card information in the correct order, and make sure the groups of numbers are separated by pauses. The easiest way to correct the sequence may be to start from scratch. Enter your calling card information again, and store it in the same memory location as your previous attempt. Also keep in mind that when using your calling card, you must enter the number you are calling with the area code, but without the initial 1. Check with your long distance carrier for details on using your calling card. T r o u b l e s h o o t i n g 71 Question I plugged the data cable into my phone but my phone did not beep. How do I know if the data cable is ready to go?

My phone was stolen. What should I report and to whom?

Answer The beep indicates that you are setup correctly. If you did not hear the beep, the rst thing to check is that your phone is data capable. To do so, see Using Data Features on page xx. Next, make sure that both ends of the data cable are connectedthe smaller end to your phone and larger to your computer. Also, check the model number of the cable to be sure you have the right one. Look for SYN7464 printed on the cable. If all of the above checks out, your computer may have deactivated the port to save power. Try opening an application that uses the port, like a fax or dial-up application, and your computer will automatically activate the port. Report a stolen phone to the police and to your service providerthe company that sends you your monthly wireless service bills. g n i t o o h s e l b u o r T 72 Question My phone beeped when I attached the data cable but my fax and data applications dont work at all. Whats wrong?

When sending data with the data cable, why does the computer show a connection rate of 19200 Kbps?

Answer You must be in an area with digital coverage. Check your phones display for the digital icon F to be sure youre in a digital coverage area. Some wireless networks may not support data or fax transmission. If you see the digital indicator, but you are roaming on an unfamiliar network, this may be the case. Also, remember that data and fax transmission usually requires a subscription. Call your service provider for more information. 19200 is the rate of the connection between your computer and the phone. The rate of the connection between your phone and the network is displayed on your phone, and will be either 14400 or 9600. T r o u b l e s h o o t i n g 73 Answer If necessary, try pressing N on the phone. Also try disconnecting the cable or turning off the phone. If possible, always close the connection through your computer. These alternative methods may disrupt the application on your computer. You are in an area without service. If you have wireless service, look in the display for the Digital indicator. If you dont see it, you may have only Analog service or no service at all. If you do see the Digital indicator, you may be connected to digital network that does not support Internet access. Try again in a few minutes. The servers may be temporarily busy. Question I cant end my data call by closing the application on my computer. What can I do?

I launched the Browser but the display says:

Service Not Available. What is wrong?

I launched the Browser but the display says:

Data Server Unavailable. What is wrong?

g n i t o o h s e l b u o r T 74 The U.S. Food and Drug Administration's Center for Devices and Radiological Health Consumer Update on Mobile PhonesFDA Update FDA has been receiving inquiries about the safety of mobile phones, including cellular phones and PCS phones. The following summarizes what is knownand what remains unknown about whether these products can pose a hazard to health, and what can be done to minimize any potential risk. This information may be used to respond to questions. Why the concern?

Mobile phones emit low levels of radio frequency energy (i.e., radio frequency radiation) in the microwave range while being used. They also emit very low levels of radio frequency energy

(RF), considered non-signicant, when in the stand-by mode. It is well known that high levels of RF can produce biological damage through heating effects (this is how your microwave oven is able to cook food). However, it is not known whether, to what extent, or through what mechanism, lower levels of RF might cause adverse health effects as well. Although some research has been done to address these questions, no clear picture of the biological effects of this type of radiation has emerged to date. Thus, the available science does not allow us to conclude that mobile phones are absolutely safe, or that they are unsafe. However, the available scientic evidence does not demonstrate any adverse health effects associated with the use of mobile phones. F D A U p d a t e 75 What kinds of phones are in question?

Questions have been raised about hand-held mobile phones, the kind that have a built-in antenna that is positioned close to the user's head during normal telephone conversation. These types of mobile phones are of concern because of the short distance between the phone's antennathe primary source of the RF and the person's head. The exposure to RF from mobile phones in which the antenna is located at greater distances from the user

(on the outside of a car, for example) is drastically lower than that from hand-held phones, because a person's RF exposure decreases rapidly with distance from the source. The safety of so-called cordless phones, which have a base unit connected to the telephone wiring in a house and which operate at far lower power levels and frequencies, has not been questioned. How much evidence is there that hand-held mobile phones might be harmful?

Briey, there is not enough evidence to know for sure, either way;

however, research efforts are on-going. The existing scientic evidence is conicting and many of the studies that have been done to date have suffered from aws in their research methods. Animal experiments investigating the effects of RF exposures characteristic of mobile phones have yielded conicting results. A few animal studies, however, have suggested that low levels of RF could accelerate the development of cancer in laboratory animals. In one study, mice genetically altered to be predisposed to developing one type of cancer developed more than twice as many such cancers when they were exposed to RF energy compared to e t a d p U A D F 76 controls. There is much uncertainty among scientists about whether results obtained from animal studies apply to the use of mobile phones. First, it is uncertain how to apply the results obtained in rats and mice to humans. Second, many of the studies that showed increased tumor development used animals that had already been treated with cancer-causing chemicals, and other studies exposed the animals to the RF virtually continuouslyup to 22 hours per day. For the past ve years in the United States, the mobile phone industry has supported research into the safety of mobile phones. This research has resulted in two ndings in particular that merit additional study:

1. In a hospital-based, case-control study, researchers looked for an association between mobile phone use and either glioma

(a type of brain cancer) or acoustic neuroma (a benign tumor of the nerve sheath). No statistically signicant association was found between mobile phone use and acoustic neuroma. There was also no association between mobile phone use and gliomas when all types of types of gliomas were considered together. It should be noted that the average length of mobile phone exposure in this study was less than three years. When 20 types of glioma were considered separately, however, an association was found between mobile phone use and one rare type of glioma, neuroepithelliomatous tumors. It is possible with multiple comparisons of the same sample that this association occurred by chance. Moreover, the risk did F D A U p d a t e 77 not increase with how often the mobile phone was used, or the length of the calls. In fact, the risk actually decreased with cumulative hours of mobile phone use. Most cancer causing agents increase risk with increased exposure. An ongoing study of brain cancers by the National Cancer Institute is expected to bear on the accuracy and repeatability of these results.1 2. Researchers conducted a large battery of laboratory tests to assess the effects of exposure to mobile phone RF on genetic material. These included tests for several kinds of abnormalities, including mutations, chromosomal aberrations, DNA strand breaks, and structural changes in the genetic material of blood cells called lymphocytes. None of the tests showed any effect of the RF except for the micronucleus assay, which detects structural effects on the genetic material. The cells in this assay showed changes after exposure to simulated cell phone radiation, but only after 24 hours of exposure. It is possible that exposing the test cells to radiation for this long resulted in heating. Since this assay is known to be sensitive to heating, heat alone could have caused the abnormalities to occur. The data already in the literature on the response of the micronucleus assay to RF are conicting. Thus, follow-up research is necessary.2 FDA is currently working with government, industry, and academic groups to ensure the proper follow-up to these industry-

funded research ndings. Collaboration with the Cellular Telecommunications Industry Association (CTIA) in particular is e t a d p U A D F 78 expected to lead to FDA providing research recommendations and scientic oversight of new CTIA-funded research based on such recommendations. Two other studies of interest have been reported recently in the literature:

1. Two groups of 18 people were exposed to simulated mobile phone signals under laboratory conditions while they performed cognitive function tests. There were no changes in the subjects' ability to recall words, numbers, or pictures, or in their spatial memory, but they were able to make choices more quickly in one visual test when they were exposed to simulated mobile phone signals. This was the only change noted among more than 20 variables compared.3 2. In a study of 209 brain tumor cases and 425 matched controls, there was no increased risk of brain tumors associated with mobile phone use. When tumors did exist in certain locations, however, they were more likely to be on the side of the head where the mobile phone was used. Because this occurred in only a small number of cases, the increased likelihood was too small to be statistically signicant.4 In summary, we do not have enough information at this point to assure the public that there are, or are not, any low incident health problems associated with use of mobile phones. FDA continues to work with all parties, including other federal agencies and industry, to assure that research is undertaken to F D A U p d a t e 79 provide the necessary answers to the outstanding questions about the safety of mobile phones. What is known about cases of human cancer that have been reported in users of hand-held mobile phones?

Some people who have used mobile phones have been diagnosed with brain cancer. But it is important to understand that this type of cancer also occurs among people who have not used mobile phones. In fact, brain cancer occurs in the U.S. population at a rate of about 6 new cases per 100,000 people each year. At that rate, assuming 80 million users of mobile phones (a number increasing at a rate of about 1 million per month), about 4800 cases of brain cancer would be expected each year among those 80 million people, whether or not they used their phones. Thus it is not possible to tell whether any individual's cancer arose because of the phone, or whether it would have happened anyway. A key question is whether the risk of getting a particular form of cancer is greater among people who use mobile phones than among the rest of the population. One way to answer that question is to compare the usage of mobile phones among people with brain cancer with the use of mobile phones among appropriately matched people without brain cancer. This is called a case-control study. The current case-control study of brain cancers by the National Cancer Institute, as well as the follow-up research to be sponsored by industry, will begin to generate this type of information. e t a d p U A D F 80 What is FDA's role concerning the safety of mobile phones?

Under the law, FDA does not review the safety of radiation-emitting consumer products such as mobile phones before marketing, as it does with new drugs or medical devices. However, the agency has authority to take action if mobile phones are shown to emit radiation at a level that is hazardous to the user. In such a case, FDA could require the manufacturers of mobile phones to notify users of the health hazard and to repair, replace or recall the phones so that the hazard no longer exists. Although the existing scientic data do not justify FDA regulatory actions at this time, FDA has urged the mobile phone industry to take a number of steps to assure public safety. The agency has recommended that the industry:

support needed research into possible biological effects of RF of the type emitted by mobile phones design mobile phones in a way that minimizes any RF exposure to the user that is not necessary for device function cooperate in providing mobile phone users with the best possible information on what is known about possible effects of mobile phone use on human health At the same time, FDA belongs to an interagency working group of the federal agencies that have responsibility for different aspects of mobile phone safety to ensure a coordinated effort at the federal level. These agencies are:

F D A U p d a t e 81 National Institute for Occupational Safety and Health Environmental Protection Agency Federal Communications Commission Occupational Health and Safety Administration National Telecommunications and Information Administration The National Institutes of Health also participates in this group. In the absence of conclusive information about any possible risk, what can concerned individuals do?

If there is a risk from these productsand at this point we do not know that there isit is probably very small. But if people are concerned about avoiding even potential risks, there are simple steps they can take to do so. For example, time is a key factor in how much exposure a person receives. Those persons who spend long periods of time on their hand-held mobile phones could consider holding lengthy conversations on conventional phones and reserving the hand-held models for shorter conversations or for situations when other types of phones are not available. People who must conduct extended conversations in their cars every day could switch to a type of mobile phone that places more distance between their bodies and the source of the RF, since the exposure level drops off dramatically with distance. For example, they could switch to:

e t a d p U A D F 82 a mobile phone in which the antenna is located outside the vehicle a hand-held phone with a built-in antenna connected to a different antenna mounted on the outside of the car or built into a separate package a headset with a remote antenna to a mobile phone carried at the waist Again, the scientic data do not demonstrate that mobile phones are harmful. But if people are concerned about the radio frequency energy from these products, taking the simple precautions outlined above can reduce any possible risk. Where can I nd additional information?

For additional information, see the following websites:

Federal Communications Commission (FCC) RF Safety Program (select Information on Human Exposure to RF Fields from Cellular and PCS Radio Transmitters):

http://www.fcc.gov/oet/rfsafety World Health Organization (WHO) International Commission on Non-Ionizing Radiation Protection

(select Qs & As): http://www.who.int/emf United Kingdom, National Radiological Protection Board: http://www.nrpb.org.uk Cellular Telecommunications Industry Association

(CTIA): http://www.wow-com.com F D A U p d a t e 83 U.S. Food and Drug Administration (FDA) Center for Devices and Radiological Health:

http://www.fda.gov/cdrh/consumer/

1. Muscat et al. Epidemiological Study of Cellular Telephone Use and Malignant Brain Tumors. In: State of the Science Symposium;1999 June 20;

Long Beach, California. 2. Tice et al. Tests of mobile phone signals for activity in genotoxicity and other laboratory assays. In: Annual Meeting of the Environmental Mutagen Society; March 29, 1999, Washington, D.C.; and personal communication, unpublished results. 3. Preece, AW, Iwi, G, Davies-Smith, A, Wesnes, K, Butler, S, Lim, E, and Varey, A. Effect of a 915-MHz simulated mobile phone signal on cognitive function in man. Int. J. Radiat. Biol., April 8, 1999. 4. Hardell, L, Nasman, A, Pahlson, A, Hallquist, A and Mild, KH. Use of cellular telephones and the risk for brain tumors: a case-control study. Int. J. Oncol., 15: 113-116, 1999. FDA020400 e t a d p U A D F 84 Index A accessories 10 alert canceling 63 event alert 63 setting 62 alert indicator dened 4243 illustration 41 animation 49 auto PIN dial 49 automatic redial activating 49 using 35 B backlight display feature 49 banner feature 50 battery charging 12 conserving power 49, 50 disposal 45 installing 1112 maximizing life 4445, 69 battery level indicator dened 42 illustration 41 battery meter 51 battery save feature 49 block cursor 21 browser 47 busy signal 70 C call adding digits to number 38 alert, canceling 63 alert, setting 62 answering 14 answering options 47 attaching digits to precede phone number 38 calling card 38 dialed calls list 39, 52 emergency number 37 ending 13 event alert, setting 63 hold, placing call on 39 in call timer 48 international access code 38 muting 39 placing 13 received calls list 39, 53 I n d e x 85 call (continued) receiving 14 redialing last number 14 restricting 54 unanswered call 36 voice dial 39 call timers dened 6667 resetting 67 viewing 52, 67 call waiting activating/deactivating 48 using 36 caller ID features 35 calling card calls dialing 38 storing information 71 car settings 49 codes. See passwords conference call 5455 connecting to external device 47 credit information 51 customer service 52 x e d n I D data calls 47 86 date, setting 50 datebook adding an event 6162 calendar 5960 day view 60 dened 59 event view 61 dialed calls list 39, 40, 52 display greeting 51 idle text 50 zoom 50 DTMF tones setting 50 using 39 E earpiece illustration 40 volume, adjusting 44 emergency number 37 end key 40 menu functions 15 ending a call 13 Enter Unlock Code message 34 F fax calls 47 xed dial storing entry 2629 G greeting feature 51 H hands-free car kit settings 49 hands-free mode 39 headset adjusting settings 49 hold, placing call on 39 holster 10 I I-beam cursor 21 in call timer 48 in use indicator dened 42 illustration 41 Incoming Call message 35 indicators alert 41, 4243 battery level 41, 42 in use 41, 42 message waiting 41, 42 indicators (continued) roam 41, 42 signal 41, 43 signal strength 41 voice message waiting 41, 42 info on demand 48 international access code 38 IrDA link 47 iTAP text entry 2425 K key end 15, 40 left soft key 15, 66 menu 15 power 40 right soft key 15, 66 scroll 15, 40 send 40 soft 40 speaker 40 voice 2728, 40, 5556 L language 50 left soft key customizing 66 menu functions 15 I n d e x 87 lock keypad 34 phone 3334 lock application feature 53 M making a call 13 master clear 50 master reset 50 menu customizing 65 diagram 46 entering text 2225 features 4754 language, setting 50 locking applications 53 navigating 1518 rearranging features 65 scroll feature, setting 50 shortcuts 6465 using features 1925 menu key 15 message dialing number from 31 inbox setup 2930 information services 48 reading 31 text 2931, 48 voicemail 32, 48 x e d n I 88 message waiting indicator dened 42 illustration 41 Missed Calls message 37 muting a call 39 my telephone number 39, 51 N network settings 50 notepad 53 O one-touch dialing using 39 P passwords changing 54 if you forget a password 34 phone accessories 10 active phone line 51 alert, canceling 63 connecting to an external device 47 date, setting 50 feature specications 51 phone (continued) keypad, locking/unlocking 34 language, setting 50 locking 3334 muting a call 39 network settings 50 one-touch dialing 39 passwords 34, 54 security code 34 speed dial, using 38 time, setting 50 turning on/off 12 unlock code 34 unlocking 13, 3334 voice dial 39 phone number adding digits 38 attaching preceding digits 38 viewing your own 14, 39 phonebook features 5152 elds 26 number type icon 26 one-touch dialing 39 speed dial, using 38 speed number 26, 28 storing an entry 2529 phonebook (continued) Voice Name entry 2728 Voice Name icon 26 PIN code dialing automatically 49 placing a call 13 power key 12, 40 Q quick dial setting number 51 using 52 R radio 52 received calls list 39, 53 receiving a call 14 redial automatic redial 35 last number 14 restrict calls 54 right soft key customizing 66 menu functions 15 ring/vibrate alert canceling 63 event alert 63 setting 62 I n d e x 89 ringer setting 62 volume, adjusting 44 roam indicator dened 42 illustration 41 S scratchpad tones 70, 71 scroll feature 50 scroll key 15, 40 security code 34 send key 40 shortcuts 6465 signal indicator dened 43 illustration 41 signal strength indicator dened 41 illustration 41 SIM PIN code dialing automatically 49 soft key 40 soft keys 15, 66 speaker key 40 speakerphone 39 speed dial 38 speed number dened 26 selecting 28 status light 40, 43 activating/deactivating 50 T text block cursor 21 character chart 23 entering from keypad 2225 I-beam cursor 21 iTAP text entry 2425 text message 2931, 48 time, setting 50 timers dened 6667 resetting 67 viewing 52, 67 tone, alternating high/low 70 U Unknown message 37 unlock keypad 34 phone 3334 unlock code 34 unlocking phone 13 x e d n I 90 V voice dial 39 voice key 40 recording Voice Name 2728 recording VoiceNote 5556 voice dial 39 voice message waiting indicator dened 42 illustration 41 Voice Name phonebook icon 26 recording 2728 voicemail 32, 48, 70 VoiceNotes key controls 58 playback screen 57 playing 5758 recording 5556 viewing VoiceNotes list 56 volume earpiece 44 ringer 44 volume keys 44 Z zoom feature 50 I n d e x 91 Patent Information Manufactured under one or more of the following U.S. patents:

4291475 4302845 4312074 4365221 4369516 4369520 4369522 4374370 4378603 4390963 4398265 4400584 4400585 4434461 4455534 4486624 4491972 4523155 4546329 4574243 4581602 4581749 4585957 4593155 4594657 4602218 4605987 4616314 4617520 4628529 4629829 4633141 4636593 4636741 4648125 4649543 4654655 4680787 4704588 4711361 4715063 4717884 4730195 4731813 4736277 4737976 4741018 4742562 4761621 4764737 4775998 4791527 4794489 4797929 4797947 4798975 4802236 4803726 4809356 4811377 4811404 4817157 4827507 4829543 4831647 4843621 4845772 4851966 4852090 4860336 4860341 4868576 4870686 4872196 4873683 4876552 4876656 4876740 4879533 4885553 4887050 4890199 4896124 4896361 4897873 4903326 4903327 4904549 4904992 4905288 4905301 4912602 4916262 4918431 4918732 4922178 4941203 4942570 4945570 4956854 4959851 4963812 4964121 4970475 4972355 4972432 4972455 4975808 4977589 4977616 4979207 4984219 4984290 4989230 4992753 4996529 5008925 5010309 5010570 5014294 5014346 5017856 5018188 5020076 5020091 5020092 5020093 5023580 5023866 5023911 5025387 5027388 5028083 5028859 5029233 5036532 5038253 5040127 5042071 5045824 5053924 5055800 5055802 5055803 5057762 5058136 5059885 5060264 5063340 5065408 5067139 5070310 5077757 5077790 5081674 5083304 5087004 5093632 5095503 5107487 5109400 5111162 5113400 5113436 5117073 5117441 5117449 5117450 5121047 5121288 5121412 5122480 5122722 5124889 5127040 5127042 5127100 5128834 5133010 5134717 5140286 5140635 5142551 5142696 5144533 5146620 5148471 5148473 5150075 5150359 5150384 5151643 5152006 5152007 5153590 5157693 5160898 5162144 5163159 5164652 5166596 5166642 5168522 n o i t a m r o f n I t n e t a P 92 5170173 5170485 5170492 5175729 5175759 5175874 5182749 5185566 5185790 5187640 5187809 5192924 5193223 5195106 5195108 5198887 5200655 5201069 5203009 5203012 5203013 5203021 5204977 5205751 5210793 5211581 5212815 5212826 5214675 5214774 5216389 5220290 5220936 5222078 5222104 5222251 5230007 5230093 5233506 5233633 5235492 5237257 5237570 5239127 5241545 5241548 5241592 5241688 5242767 5243355 5247544 5247565 5249302 5251331 5255292 5257414 5259005 5260170 5260988 5261119 5262710 5263052 5263055 5265271 5267230 5276588 5276707 5276913 5276915 5278832 5278994 5280630 5280637 5280644 5285443 5287013 5287553 5287555 5287556 5289505 5297142 5299232 5301365 5308716 5321705 5321737 5321847 5323421 5325405 5325429 5327578 5327642 5331123 5333153 5336984 5338909 5343213 5349588 5351245 5359696 5361400 5363071 5365549 5366826 5367538 5367558 5371791 5373101 5375143 5375258 5379324 5381114 5384825 5392000 5392023 5392331 5396654 5401927 5402447 5402448 5404580 5404582 5406146 5406562 5408693 5410275 5410741 5414711 5420759 5424689 5428362 5428820 5428836 5430416 5432017 5434947 5436802 5438684 5442680 5444764 5446763 5446766 5448763 5448770 5448771 5453997 5457744 5459640 5459774 5461643 5463351 5463406 5463628 5463646 5463674 5463688 5463694 5465409 5465412 5469177 5471671 5475752 5477192 5485506 5485513 5486843 5487184 5488649 5490177 5491739 5493198 5493700 5493714 5495206 5495208 5497126 5497382 5497383 5499273 5499394 5499397 5502437 5504494 5504812 5506490 5508709 5509048 5510693 5511235 5513078 5513996 5519303 5519346 5519506 5519777 5524276 5526398 5528666 5530399 5530922 5533119 5535258 5535434 5539360 5542016 5542103 5542106 5542116 5544250 5546275 5546380 5551078 5551627 5553137 5553376 5554996 5555550 5557743 5559471 5559522 5559806 5561436 5561437 5561852 5565881 5566224 5568548 5570453 5572223 5572224 5574976 P a t e n t I n f o r m a t i o n 93 5577267 5577268 5583520 5584054 5586146 5588041 5589796 5590177 5594778 5594951 5598129 5598431 5600341 5604050 5604468 5604787 5606332 5606560 5606730 5613229 5613863 5615233 5615259 5615260 5621763 5621766 5625316 5625683 5628001 5628057 5628089 5629979 5630159 5630210 5630213 5630215 5631538 5633484 5633786 5634202 5640690 5642368 5646576 5649306 5649309 5656914 5656917 5657418 5659601 5660945 5661433 5664973 5666429 5668871 5670912 5673001 5673003 5673287 5674326 5675591 5675702 5678201 5678221 5678227 5680063 5684384 5691947 5692046 5692101 5696497 5696821 5699070 5699389 5699408 5701130 5701244 5701589 5703470 5703539 5703909 5706019 5706313 5708445 5710862 5710987 5711001 5715520 5715524 5717307 5722052 5724004 5726983 5729221 5732350 5737327 5737685 5738954 5739792 5740525 5742894 5745116 5745566 5745848 5747970 5748727 5754141 5754455 5754583 5754645 5754956 5758271 5760714 5761300 5761610 5764100 5764111 5764730 5764743 5766794 5771182 5771471 5777521 5777856 5784368 5784419 5784585 5787128 5787577 5793315 5793866 5796822 5797101 5798716 5799011 5799256 5801513 5801567 5802111 5805992 5807012 5808585 5808586 5809020 5809419 5809421 5809430 5809433 5809544 5812093 5812542 5812590 5814798 5815507 5815570 5815804 5815805 5815807 5815820 5821820 5822726 5826224 5831826 5832080 5832388 5835006 5835535 5835785 5838202 5841851 5842122 5844943 5846094 5848072 5848152 5848356 5848718 5850440 5854549 5854785 5854972 5856763 5856766 5857148 5857192 5859522 5859567 5859890 5861853 5862460 5862493 5864799 5865487 5867063 5867127 5867140 5867510 5870670 5872744 5877633 5878075 5878209 5878336 5878353 5880637 5880646 5881377 5889737 5889768 5889859 5892410 5893036 5894597 5896054 5896261 5898933 5900829 5901347 5901357 5903825 5903852 5905956 5907418 5907615 5909102 5910944 5912648 5920549 5920550 5923007 5924044 5925835 n o i t a m r o f n I t n e t a P 94 5925942 5926119 5926503 5926751 5930268 5930288 5930299 5933330 5936516 5936972 5939939 5940452 5940746 5943027 5945852 5945964 5946395 5949020 5950131 5950139 5953413 5954817 5955700 5955999 5956626 5963848 5963876 5964858 5966101 5966667 5966671 5969545 5974042 5977916 5980268 5982881 5983082 5987012 5988577 5995050 5996178 5999115 5999821 5999832 6002922 6002937 6005498 6006104 6008636 6009168 6009309 6009325 6009336 6009552 6011699 6011784 6011959 6011961 6012634 6014376 6014552 6016312 6016422 6018584 6018651 6018671 6021332 D284759 D285439 D288432 D288683 D289156 D292578 D292920 D295627 D295973 D295975 D296187 D297734 D297735 D297736 D299136 D299137 D299232 D300742 D300827 D301473 D301476 D301883 D302015 D303656 D304189 D305427 D305717 D306015 D306163 D306293 D306299 D306441 D306583 D306594 D307271 D309301 D309451 D314173 D315330 D315346 D315543 D315559 D315565 D315907 D316417 D316859 D320780 D322783 D324024 D324388 D325028 D325029 D325032 D325583 D325915 D327061 D327062 D328302 D332261 D332785 D334746 D337332 D338012 D338887 D339127 D339335 D339336 D339337 D339564 D339578 D339581 D339582 D340709 D340710 D340711 D340906 D341589 D342248 D342663 D342729 D342730 D342741 D343173 D343615 D343616 D343834 D343835 D343836 D344087 D344271 D344444 D344511 D344512 D344945 D345977 D346785 D346786 D346798 D348071 D348250 D348427 D348470 D348665 D348666 D348668 D348674 D348880 D349273 D349701 D350113 D350348 D350349 D350350 D351375 D351840 D352497 D352503 D352946 D353131 D353361 D353587 D353588 D353591 D354055 D354062 D355181 D355895 D356084 D356309 D357224 D357249 D357457 D357680 D357681 D358148 D359052 D359734 D359735 D359959 D360398 D360632 D361070 D361763 D362840 D362852 D365094 D365817 D366872 D367640 D368479 D368696 D369162 D369359 D369797 D370016 D370463 D370672 D372237 D372481 D372703 D372896 D372919 D373585 D373764 P a t e n t I n f o r m a t i o n 95 D374013 D374014 D374227 D374424 D374872 D375732 D375733 D375734 D375932 D375935 D375952 D376127 D377792 D377934 D378366 D378911 D379558 D379624 D379981 D379982 D380468 D380751 D381021 D381664 D382537 D382538 D382872 D383115 D383748 D383749 D383759 D384080 D384662 D384951 D384952 D385271 D385283 D385555 D385873 D385874 D385875 D385877 D385888 D386175 D386494 D386757 D387054 D387055 D387199 D387346 D388078 D388079 D388080 D388081 D388082 D388424 D388429 D388430 D388775 D388783 D388793 D389157 D389476 Other patents pending. D411535 D411843 D411844 D412000 D412487 D412709 D413893 D413898 D414159 D415122 D415499 D416226 D417224 D417449 D419155 D419290 D419565 PAT022500 D389478 D389488 D389641 D390221 D390222 D390509 D391567 D391955 D391966 D393470 D394256 D394423 D394425 D394433 D394438 D394439 D395301 D395302 D395431 D395642 D395875 D396472 D397337 D397689 D397694 D398926 D400161 D400165 D400204 D400209 D400496 D400526 D400527 D400874 D401554 D401929 D403265 D404397 D405080 D405782 D405801 D406098 D406191 D406586 D406695 D406812 D407063 D407685 D407708 D408401 D408402 D408418 D408783 D408815 D409186 D410459 D410460 D410929 D411165 D411196 D411202 D411204 D411507 n o i t a m r o f n I t n e t a P 96