FCC ID: AZ499FT7177 DH300 CURVE DIGITAL HUB 1W 900MHZ

DH300 Curve Digital Hub and CB400 Series Installation Guide SEPTEMBER 2023 2023 Motorola Solutions, Inc. All Rights Reserved.

*MN009243A01*

MN009243A01-AA Draft MN009243A01-AA Contents Contents Foreword................................................................................................................................3 Document History.................................................................................................................. 4 Intellectual Property and Regulatory Notices.........................................................................5 Legal and Compliance Statements........................................................................................6 Supplier's Declaration of Conformity........................................................................................................6 Supplier's Declaration of Conformity........................................................................................................7 ISED WLAN Statement............................................................................................................................8 Notice to Users (FCC and Innovation, Science and Economic Development Canada (ISED))...............8 Compliance with RF Exposure Standards............................................................................................... 8 Important Safety Information....................................................................................................................8 Operational Safety Guidelines...................................................................................................... 8 Chapter1:Introduction......................................................................................................... 10 1.1 Installation Overview........................................................................................................................10 Chapter2:Configuring Motorola Solutions Tool................................................................... 11 Chapter3:On-Site Installation..............................................................................................12 3.1 Setting up the DH300 Curve Digital Hub......................................................................................... 12 3.2 Setting up the CB400 Series Wi-Fi Call Button................................................................................12 3.2.1 Basic Troubleshooting........................................................................................................14 Chapter4:Wi-Fi Call Button Mount...................................................................................... 15 4.1 Mounting CB401 Glass Mount Wi-Fi Call Button............................................................................. 15 4.2 Mounting CB402 Blade Style Wi-Fi Call Button............................................................................... 17 4.3 Mounting CB403C Counter Top WiFi Call Button............................................................................23 4.4 Mounting CB403W Wall Mount Wi-Fi Call Button............................................................................28 Chapter5:Accessories.........................................................................................................31 2 Draft MN009243A01-AA Foreword Foreword This manual is intended for on-site installation of the DH300 Curve Digital Hub and CB400 Series Call Buttons. Configuration to the devices is performed in Motorola Solutions Configuration Tool by Motorola Solutions authorized dealers. For more information, see Configuring Motorola Solutions Tool on page 11. 3 Draft MN009243A01-AA Document History Document History Edition MN009243A01-AA Description Initial release. Date September 2023 4 Draft MN009243A01-AA Intellectual Property and Regulatory Notices Intellectual Property and Regulatory Notices Copyrights The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions. No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc. Trademarks MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Open Source Content This product may contain Open Source software used under license. Refer to the product installation media for full Open Source Legal Notices and Attribution content. European Union (EU) and United Kingdom (UK) Waste of Electrical and Electronic Equipment (WEEE) Directive The European Union's WEEE directive and the UK's WEEE regulation require that products sold into EU countries and the UK must have the crossed-out wheelie bin label on the product (or the package in some cases). As defined by the WEEE directive, this crossed-out wheelie bin label means that customers and end-users in EU and UK countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU and UK countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country. Disclaimer Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information. 2023 Motorola Solutions, Inc. All Rights Reserved 5 Draft MN009243A01-AA Legal and Compliance Statements Legal and Compliance Statements Supplier's Declaration of Conformity Supplier's Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumburg, IL. 60196 Phone Number: 1-800-927-2744 Hereby declares that the product:

Model Name: DH300 conforms to the following regulations:

FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. NOTE:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that in terference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the inter ference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio or TV technician for help. 6 Draft MN009243A01-AA Legal and Compliance Statements For country code selection usage (WLAN devices) NOTE: The country code selection is for non-US model only and is not available to all US mod els. Per FCC regulation, all Wi-Fi products marketed in the US must be fixed to US operation channels only. Supplier's Declaration of Conformity Supplier's Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumburg, IL. 60196 Phone Number: 1-800-927-2744 Hereby declares that the product:

Model Name: CB401, CB402, CB403C, CB403W conforms to the following regulations:

FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a) Class A Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. NOTE:

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. For country code selection usage (WLAN devices) NOTE: The country code selection is for non-US model only and is not available to all US mod els. Per FCC regulation, all Wi-Fi products marketed in the US must be fixed to US operation channels only. 7 Draft MN009243A01-AA Legal and Compliance Statements ISED WLAN Statement CAUTION:

1. The device for operation in the band 51505250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. 2. The maximum antenna gain permitted for devices in the bands 52505350 MHz and 54705725 MHz shall be such that the equipment still complies with the e.i.r.p. limit. 3. The maximum antenna gain permitted for devices in the band 57525850 MHz shall be such that the equipment still complies with e.i.r.p. limits specified for point-to-point and non-point-to-point operation as appropriate. 4. The worst case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2 (3) shall be clearly indicated. 5. User should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 52505350 MHz and 56505850 MHz and that these radars could cause interference and/or damage to LE-LAN devices. Notice to Users (FCC and Innovation, Science and Economic Development Canada (ISED)) This device complies with Part 15 of the FCC rules and Innovation, Science and Economic Development Canadas license-exempt RSS's per the following conditions:

This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment. Compliance with RF Exposure Standards National and international regulations require manufacturers to comply with the RF energy exposure limits for devices before they can be marketed. Your Motorola Solutions device is designed, manufactured, and tested to comply with all applicable national and international regulations for human exposure to radio frequency electromagnetic energy. For DH300, observe a minimum safe distance of 80 cm (31.5 inches) from the device to the operator. For CB400 series, observe a minimum safe distance of 20 cm (7.9 inches) from the device to the operator. Important Safety Information Product Safety The device requires care in mounting and servicing. Observing the safety precautions ensures the proper function and safety of the unit. Operational Safety Guidelines Observe the following precautions to ensure the proper function and safety of the unit:

8 Draft MN009243A01-AA Legal and Compliance Statements Do not screw through the device to mount to a surface. Keep the device away from water, high moisture, and high temperatures. This equipment contains potentially hazardous voltages. Do not attempt to disassemble the unit. Except for the batteries, this unit contains absolutely no user serviceable components and all service should be completed only by qualified service personnel. Do not dispose of batteries in fire. The batteries may explode. Do not open or mutilate the batteries, they contain dangerous electrolytes. Operating this unit in any capacity other than its intended purpose may result in system failure and possible injury and voids any and all warranty. 9 Draft MN009243A01-AA Chapter 1: Introduction Chapter 1 Introduction The DH300 Digital Hub and CB Series Call Buttons are part of the Curve Series communication solution that enables alert messaging across retail stores, warehouses, and other physical spaces. The devices trigger alerts and alarms with messages to the associate. Escalation process and notification routes are established to ensure proper respond and actions are taken. For example, when a shopper pushes a call button, a message is routed to the Curve radio in the store to alert a store associate that assistance is required at a specific location. 1.1 Installation Overview The following information is an overview for installing the DH300 Curve Digital Hub and CB400 Series Call buttons. Figure 1: Operational Workflow The Curve Digital Hub is a wireless, license-free interface between your Wi-Fi network and Curve radios. On a 900 MHz license free network, the Curve Digital Hub connects Wi-Fi call button triggers to the digital Curve radios through voice alerts. Audio messages are stored locally in the Curve Digital Hub, allowing for quick communication between the Cloud named as Motorola Solutions Configuration Tool and Curve radios. Upon pressing the call button, the Wi-Fi call button communicates with the Curve Digital Hub over Wi-Fi, which triggers the hub to send an alert to Curve radios. Call button can be seamlessly managed on the Motorola Solutions Configuration Tool. You can remotely configure the escalation notifications and access call button data. 10 Motorola SolutionsConfiguration ToolWAN/WebLAN NetworkStore WiFi900MHz Voice2.4GHz5GHzDraft MN009243A01-AA Chapter 2: Configuring Motorola Solutions Tool Chapter 2 Configuring Motorola Solutions Tool Procedure:

1. Log on to Motorola Solutions Configuration Tool portal. 2. Configure the followings:

Organization setting, account setting, and sites. Sites profile including the Service Set Identifier (SSID) and password. Call button device in-store locations assignment. Hub, call buttons, site, and alarm profiles. 3. To interlink the configurations, create rules. 4. Deploy the configuration changes and the rules. 5. To add the devices into the inventory, scan the Unique Identifier (UID) barcode or type in the UID 11 character string into the Add Device section. 6. To allocate the hub to Account Sites, scan or type in the DH300 Hub UID barcode. 7. To allocate the call button to Account Sites and device location, scan the device UID barcode using a barcode scanner or type in the UID of 11-length variable character. 8. Ship the hub and call buttons to the designated location. 9. Inform the network requirements to the customers. NOTE: For more information on the portal configuration, refer to the Motorola Solutions Configuration Tool User Guide at https://learning.motorolasolutions.com/user-guide/86290enus 11 Draft MN009243A01-AA Chapter 3: On-Site Installation Chapter 3 On-Site Installation On-site installation is performed when the configuration in the Motorola Solutions Configuration Tool is completed and deployed. 3.1 Setting up the DH300 Curve Digital Hub Prerequisites: The DH300 Digital hub is preconfigured in the Motorola Solutions Configuration Tool. Procedure:

1. Connect to the DC power adaptor. 2. Connect the DH300 to your local LAN using the Ethernet connector. The DH300 IP address is Dynamic Host Configuration Protocol (DHCP) and automatically connects to the internet and starts provisioning within 45 seconds. The Transmission Control Protocol (TCP)/Internet protocol (IP) ports must be open. The default settings are TCP port 443 and UDP ports 53 and 123. The hub blinks white when the setup is completed. The internet connection is established and ready to download provisioning files from Motorola Solutions Configuration Tool. Table 1: LED Indicators LED Indicators Status Solid Red Solid Blue Blinking White Blinking Green Solid Green Solid Yellow Hub is powered up. The bottom LED illuminates. Hub is provisioning the cloud deployment. Connection established. Audio communication transmission is in progress. Transmitting audio communication. Internet is connected but the hub connection to the cloud serv er is not successful. 3.2 Setting up the CB400 Series Wi-Fi Call Button Prerequisites: The CB400 Series Wi-Fi Call Button is preconfigured in the Motorola Solutions Configuration Tool. Procedure:

1. Hold or place the call button at 1 to 5 meters (3 to 15 feet) distance from the Curve Digital Hub when setting up the devices. 12 Draft MN009243A01-AA Chapter 3: On-Site Installation 2. Pull the battery tabs. The call button downloads the Wi-Fi credentials such as Service Set Identifier (SSID) and password from the hub profile events. The call button disconnects from the hub Wi-Fi and reconnects to site Wi-Fi through access point The call button downloads profile such as voice assurance file, location, and others. 3. Mount the call button at the designated location. NOTE:

The call button must be located near the digital hub when it is provisioned. The call button connects to the cloud through the hub internal Wi-Fi. When the call button is provisioned and has received the Wi-Fi credentials, the call button communicates to the cloud through the access point. Call buttons use a low powered transmitter and operate best with a clear line of sight to the nearest access point. Tall shelving, merchandise, and metal signs blocks or reduces the call button signals. Call buttons are located in the areas where customers require assistance and service counters. Stores and installers must be aware of the Americans with Disabilities Act (ADA) requirements for accessibility. The followings are the LED indications for the first time setup after the battery tab is pulled out:

Table 2: LED Indicators LED Indicators Status Solid Yellow or Blinking Yel low Solid Blue Solid Purple Blinking White Blinking Blue Establishing internet connection. Downloading the provision file through the hub. The LED turns off when downloading is completed. Firmware update from the Motorola Solutions Configuration Tool. Updating the .wav audio file received from the hub. The LED blinks when the call button is activated. The call button remains active depending on the timer setup in the Motorola Solutions Configuration Tool. The LED blinks when you press the call button to request for assistance. Solid Yellow and sounds a tone Reset button press. NOTE: The LED indicators are default colors configured in the cloud configuration. LED indicators and settings are configurable through Motorola Solutions Configura tion Tool. 13 Draft MN009243A01-AA Chapter 3: On-Site Installation 3.2.1 Basic Troubleshooting Table 3: Basic Troubleshooting Problem LED Indication Solution No IP received from Dynam ic Host Configuration Protocol

(DHCP) server. The LED blinks red once, blue once, and pauses. This repeats for six cycles. Check the network firewall. Unable to find the hub Access Point (AP). Unable to find the store AP due to AP being offline, wrong Service Set Identifi er (SSID), and wrong pass phrase. Unable to connect to the cloud controller due to the port blocking. Unable to connect to the cloud controller due to the in valid URL. The LED blinks red once, blue twice, and pauses. This repeats for six cycles. The LED blinks red once, blue three times, and paus es. This repeats for six cy cles. The LED blinks red once, blue four times, and paus es. This repeats for six cy cles. The LED blinks red once, blue five times, and paus es. This repeats for six cy cles. Check the Rules in the Motorola Solu tions Configuration Tool. Check the Site Profile in the Motorola Solutions Configuration Tool. Check the network firewall. Contact technical support. Incorrect Configuration, Unique Identifier (UID) or Ac cess Token. The LED blinks red once, blue six times, and pauses. This repeats for six cycles. Check the Rules in the Motorola Solu tions Configuration Tool. NOTE: Contact your Motorola Solutions authorized dealer to troubleshoot. 14 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Chapter 4 Wi-Fi Call Button Mount This chapter provides information on how to mount the Wi-Fi call button. Two CR17345 3.0 V lithium battery are included in all the call buttons. NOTE:

Call buttons are located in areas where customers require assistance and service counters. Stores and installers must be aware of the Americans with Disabilities Act (ADA) requirements for accessibility. Call buttons use a low powered transmitter and operate best with a clear line of sight to the nearest access point. Tall shelving, merchandise, and metal signs blocks or reduces the call button signals. 4.1 Mounting CB401 Glass Mount Wi-Fi Call Button Prerequisites:

Use the CB401 mounting base for the installation. Use the mounting kit that comes with the glass mount call button Figure 2: Mounting Kits Procedure:

1. Identify the mounting height for the call button. The typical height from the floor is 48 to 54 inches. 2. Do one of the followings to mount the call button. Mounting Type Descriptions Mounting using adhesives Clean the surface using the alcohol pad with 30 seconds drying time. Align the mounting plate at the selected height and orientation. 15 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Mounting Type Descriptions Mount the call button using the adhesives at the selected height and orientation. Figure 3: Mounting the Glass Mount Wi-Fi Call Button NOTE:

Use only double-sided adhesive for glass or smooth non-porous surface mounting. Use static window cling or decal provided as part of the accessory kit as the signage. Mounting using screws Disassemble the call button by locating the access holes on the outside of the call button and remove the two screws. Remove the call button cover. Align the mounting plate at the selected height and orientation. Locate the two mounting holes in the call button base and screw the base to a wall or any other surfaces. Figure 4: Locating Two Mounting Holes 16 1Draft Mounting Type Descriptions MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Label 1 Description Mounting Holes Assemble the call button by aligning the call button cover over the base and insert it until it snaps into the place. Figure 5: Assembling the Call Button 3. To verify the call button functionality, press the Set button from the mounting location. Ensure that the message for assistance request is clear and the correct message is broadcast to the radio. Figure 6: Verifying the Call Button Functionality 4.2 Mounting CB402 Blade Style Wi-Fi Call Button Prerequisites:

Disassemble the call button using a small Phillips screwdriver. 17 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Install the CB402 on a sign blade panel for all installation and mount using the mounting hinges. Use the mounting kit that comes with the sign blade panel. Figure 7: Mounting Kits Procedure:

1. Identify the mounting height for the call button. The typical height from the floor is 48 to 54 inches. The blade panels comes with four standard colors which are red, blue, yellow, and green. See Accessories on page 31 for more information. 18 Draft Figure 8: Blade Panels MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount 2. Locate the access holes on the outside of the call button and remove the two screws. 3. Remove the call button cover. 4. Insert the blade panel to the call button top hook. 19 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Figure 9: Inserting the Top Hook 5. Hold both the call button and blade panel while inserting the bottom hook. Figure 10: Inserting Bottom Hook 6. Reassemble the removed cover on the call button. Ensure the speaker stays on place. 20 Draft Figure 11: Inserting the Call Button Cover MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount 7. To fasten the call button and the blade panel, insert and tighten the two screws on the call button cover. Figure 12: Fastening the Screws 8. Connect the plastic hinges to the blade panel. 9. Clean the surface using the alcohol pad with 30 seconds drying time. 21 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount 10. Mount the top hinge and then the bottom hinge at required height. Figure 13: Mounting the Blade Panel 11. To verify the call button functionality, press the Set button from the mounting location. Ensure that the message for assistance request is clear and the correct message is broadcast to the radio. 22 Draft Figure 14: Verifying the Call Button Functionality MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount 4.3 Mounting CB403C Counter Top WiFi Call Button Prerequisites:

The CB403C must be installed on a base plate for all installations. Use the mounting kit that comes with the counter top mount. Figure 15: Mounting Kits Procedure:

1. Identify the mounting height for the call button. The typical height from the floor is 48 to 54 inches. The counter top panels come with four standard colors, which are red, blue, yellow, and green. See Accessories on page 31 for more information. 23 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Figure 16: Counter Top Panels 2. Do one of the followings to mount the call button. Mounting Type Descriptions Mounting using Velcro adhesive Insert the counter top panel into the call button slot. Figure 17: Inserting the Counter Top Panel Align the panel until it is fully seated. Figure 18: Aligning the Panel 24 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Mounting Type Descriptions Figure 19: Blade fully Seated Attach the Velcro to the call button base. Clean the surface using the alcohol pad with 30 seconds drying time. Mount the call button to the counter top. Figure 20: Mounting the Counter Top Call Button Mounting using lanyard Disassemble the mounting plate from the call button base before mounting using a small screw driver or a hard object. 25 Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Mounting Type Descriptions Figure 21: Disassemble the Mounting Plate from the Call Button Base Release the call button latch located at the base by pressing down the latch and move the call button towards you until it is separated from the base. Figure 22: Removing the Call Button Base Secure the base mounting plate with the lanyard provided for the CB403C counter top mount. 26 Draft Mounting Type Descriptions MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Label 1 2 3 Description Lanyard support Lanyard slot Housing locking clips Route the larger loop through the lanyard support. Route the smaller loop of the lanyard into the larger loop of the lanyard. Route the smaller loop through the topside slot of the plate. NOTE: Ensure that the lanyard is not interfering with the housing lock clips when reattaching the call button. Mount the call button to the counter top and secure the call button using the screw. 3. To verify the call button functionality, press the Set button from the mounting location. Ensure that the message for assistance request is clear and the correct message is broadcast to the radio. 27 312Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Figure 23: Verifying the Call Button Functionality 4.4 Mounting CB403W Wall Mount Wi-Fi Call Button Prerequisites:

The CB403W must be installed on a base plate for all installations. Use the mounting kit that comes with the wall mount call button. Figure 24: Mounting Kits Procedure:

1. Identify the mounting height for the call button. The typical height from the floor is 48 to 54 inches. 28 Draft 2. Disassemble the mounting plate from the call button base before mounting using a small screw driver or a hard object. Figure 25: Disassemble the Mounting Plate from the Call Button Base MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount 3. Release the call button latch located at the base by pressing down the latch and move the call button towards you until it is separated from the base. Figure 26: Removing the Call Button Base 4. Remove black rubber feet from the mounting holes. Label 1 Description Mounting Holes 5. Insert the plugs and screw into the call button base. 6. Mount the call button at the selected height and orientation. 7. To verify the call button functionality, press the Set button from the mounting location. 29 1Draft MN009243A01-AA Chapter 4: Wi-Fi Call Button Mount Ensure that the message for assistance request is clear and the correct message is broadcast to the radio. Figure 27: Verifying the Call Button Functionality 30 Draft MN009243A01-AA Chapter 5: Accessories Chapter 5 Accessories Table 4: CB401 Glass Mount Wi-Fi Call Button Part Number HKLN5025_1 Description CB401 Static Window Cling Table 5: CB402 Blade Style Mount Wi-Fi Call Button Part Number Description HKLN5015_ HKLN5016_ HKLN5017_ HKLN5018_ HKLN5023_ HKLN5024_ CB402 Blade Panel, SPG-T-100, Red with Holder, Sign, Hinged, Adhesive Mount CB402 Blade Panel, SPG-T-101, Blue with Holder, Sign, Hinged, Adhesive Mount CB402 Blade Panel, SPG-T-102, Yellow with Holder, Sign, Hinged, Adhesive Mount CB402 Blade Panel, SPG-T-103, Green with Holder, Sign, Hinged, Adhesive Mount CB402 Holder, Sign, Hinged, Adhesive Mount, Clear PVC, 3 inches long, set 2 CB402 Holder, Sign, Hinged, Adhesive Mount, Clear PVC, 3 inches long, set 10 Table 6: CB403C Counter Top Mount Wi-Fi Call Button Part Number Description HKLN5019_ HKLN5020_ HKLN5021_ HKLN5022_ CB403C Sign Panel, SP65-A100, Red CB403C Sign Panel, SP65-A101, Blue CB403C Sign Panel, SP65-A102, Yellow CB403C Sign Panel, SP65-A103, Green 1 HKLN5025A is included in CB401. 31 Draft

DHS1100BMPAA DLR Label_08/4/2023_v10 Revised label size, now 3.37 W (85.598mm) x 0.98 H (24.892mm) DH300 CURVE DIGITAL HUB (BRUS/BRCAN) Motorola Solutions Inc. Model: DHS1100BMPAA 12 VDC 04 AUG 2023 Made in USA FCC ID: AZ499FT7177 IC: 109U-99FT7177 Also Contains FCC ID: 2ABCB-RPI4B IC: 20953-RPI4B THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES, OPERATION IS SUBJECT TO THE CONDITION THAT THIS DEVICE DOES NOT CAUSE HARMFUL INTERFERENCE. RESTRICTED TO OCCUPATIONAL USE TO SATISTY FCC RF EXPOSURE LIMITS. SEE USERS MANUAL FOR OPERATING REQUIREMENTS Tanapa: PMUF2022A S/N: 192XXXXXXXX UID: nxhdqe6mksz DH300 CURVE DIGITAL HUB (BRUS/BRCAN) Motorola Solutions Inc. Model: DHS1100BMPAA 12 VDC 04 AUG 2023 Made in USA FCC ID: AZ499FT7177 IC: 109U-99FT7177 Also Contains FCC ID: 2ABCB-RPI4B IC: 20953-RPI4B THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES, OPERATION IS SUBJECT TO THE CONDITION THAT THIS DEVICE DOES NOT CAUSE HARMFUL INTERFERENCE. RESTRICTED TO OCCUPATIONAL USE TO SATISTY FCC RF EXPOSURE LIMITS. SEE USERS MANUAL FOR OPERATING REQUIREMENTS Tanapa: PMUF2022A S/N: 192XXXXXXXX UID: nxhdqe6mksz

DH300 CURVE DIGITAL HUB (BRUS/BRCAN) Motorola Solutions Inc. 04 auc 2023 Made in USA Model: DHS1100BMPAA 12VDC_ FCC ID: AZ499FT7177_~Also Contains 10070000 11011

= IC: 20953-RPI4B 5 THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES, OPERATION IS SUBJECT a: PMUF2022A TO THE CONDITION THAT THIS DEVICE S/N: 192XXXXXXXX DOES NOT CAUSE HARMFUL INTERFERENCE. RESTRICTED TO OCCUPATIONAL USE TO SATISTY FCC RF EXPOSURE LIMITS. SEE UID: nxhdge6mksz USER'S MANUAL FOR OPERATING J REQUIREMENTS an wil

Certification Department Date: 25 October 2023 Subject: Application Authorization for FCC/IC filing To Whom It May Concern:

I hereby authorize Arine Lee to apply, on my behalf, the application for the following FCC/IC ID:

FCC/IC ID: AZ499FT7177 / 109U-99FT7177 Please contact me if there are any questions or issues. Regards, Deanna Zakharia Regulatory Compliance Manager Tel: (954) 723 4707 Email: Deanna.zakharia@motorolasolutions.com ____________________________________________________________________________ Motorola Solutions Inc, 8000 West Sunrise Boulevard, Fort Lauderdale, Florida 33322

CONFIDENTIALITY REQUEST FCC ID: AZ499FT7177 October 22, 2023 Office of Engineering and Technology Laboratory Division Equipment Authorization Branch FCC Laboratory 7435 Oakland Mills Road Columbia, MD 21046 Subject: Confidentiality Request for Transmitter with FCC ID: AZ499FT7177 Dear Sir / Madam, Motorola Solutions Malaysia Sdn Bhd is requesting that Exhibit 4 (Circuit Descriptions), Exhibit 5 (Schematic Diagrams), Exhibit 10 (Parts List and Tune Up Procedures), and Exhibit 12 (Operational Description) not be made routinely available for public inspection. Motorola Solutions considers the information in these exhibits to be classified as trade secrets, pursuant to 47 CFR Section 0.457(d), 0.459 and Section 552(b)(4) of the Freedom of Information Act. Please mark Exhibits 4, 5, 10, and 12 as Confidential. Please contact me if you require any additional information. Sincerely, ____________________ Arine Lee FCC/IC Certification Manager E-mail : arinelee@motorolasolutions.com _______________________________________________________________________________________________________________________ EXHIBIT 13(i) Motorola Solutions Malaysia Sdn Bhd, Plot 2A, Medan Bayan Lepas, Mukim 12 SWD, 11900 Bayan Lepas, Penang, Malaysia Revision 1 (2 Aug 2022)

FCC ID: AZ499FT7177 Date: October 22, 20023 Office of Engineering and Technology Laboratory Division Equipment Authorization Branch Federal Communications Commission Laboratory 7435 Oakland Mills Road Columbia, MD 21046 Subject: Attestation Statements pursuant to Part 2.911 (d)(5)(i) with FCC ID: AZ499FT7177 Dear Sir/Madam, According to FCC 22-84 and KDB 986446, Motorola Solutions Malaysia Sdn Bhd certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Sincerely, ____________________ Arine Lee FCC/IC Certification Manager E-mail : arinelee@motorolasolutions.com _______________________________________________________________________________________________________________________ EXHIBIT 13e Motorola Solutions Malaysia Sdn Bhd, Plot 2A, Medan Bayan Lepas, Mukim 12 SWD, 11900 Bayan Lepas, Penang, Malaysia Revision 1 (30 Jan 2023) FCC ID: AZ499FT7177 Date: October X, 2023 Office of Engineering and Technology Laboratory Division Equipment Authorization Branch Federal Communications Commission Laboratory 7435 Oakland Mills Road Columbia, MD 21046 Subject: Attestation Statements pursuant to Part 2.911 (d)(5)(ii) with FCC ID: AZ499FT7177 Dear Sir/Madam, According to FCC 22-84 and KDB 986446, Motorola Solutions Inc certifies that as of the date of the filing of the application, the applicant is not identified on the Covered List (as a specifically named entity or any of its subsidiaries or affiliates) as an entity producing covered equipment. Sincerely, ____________________ Arine Lee FCC/IC Certification Manager E-mail : arinelee@motorolasolutions.com _______________________________________________________________________________________________________________________ EXHIBIT 13e Motorola Solutions Malaysia Sdn Bhd, Plot 2A, Medan Bayan Lepas, Mukim 12 SWD, 11900 Bayan Lepas, Penang, Malaysia Revision 1 (30 Jan 2023)

FCC ID: AZ499FT7177 Date: October 22, 2023 Office of Engineering and Technology Laboratory Division Equipment Authorization Branch Federal Communications Commission Laboratory 7435 Oakland Mills Road Columbia, MD 21046 Subject: Attestation Statements pursuant to Part 2.911 (d)(7) with FCC ID: AZ499FT7177 Dear Sir/Madam, This letter is to confirm that Motorolas Solutions Inc has a US Representative on behalf of for all future FCC certification/registrations. As the FCC Representative, we are aware of the requirements involved as outlined in US applicable document (FCC 22-84 and KDB 986446). US Representative Company Name: Motorola Solutions FRN Number: 0003778479 Company Grantee Code: AZ4 Contact Name: Deanna Zakharia Address: 8000 West Sunrise Boulevard, Fort Lauderdale, Florida 33322 Telephone Number: (954) 723-4707 E-mail: Deanna.zakharia@motorolasolutions.com Applicant Company Name: Motorola Solutions Company Grantee Code: AZ4 Contact Name: Deanna Zakharia Address: 8000 West Sunrise Boulevard, Fort Lauderdale, Florida 33322 Telephone Number: (954) 723-4707 Sincerely, ____________________ Deanna Zakharia Regulatory Compliance Manager E-mail: Deanna.zakharia@motorolasolutions.com _______________________________________________________________________________________________________________________ EXHIBIT 13f Motorola Solutions Inc. 8000 West Sunrise Boulevard, Fort Lauderdale, Florida 33322 Revision 2 (24 Februray 2023)