Motorola TM iM1000 Data Modem for Windows TM Windows TM 95, 98 TM and Windows NT User Guide August 5, 1999 68P02953C65-O iM1000 - Data Modem C ongratulations on purchasing your Motorola iM1000 stand-alone data modem. Your iM1000 offers wireless access to the internet. This data modem offers the following features:
Packet Data transfer for IP DTE. Packet Data transfer for non-IP DTE. Fax and Data Transfer for circuit data faxes and le transfer. The iDEN Wireless Data Services solution provides you with the capability of connecting to the Internet and corporate intranets using your laptop computer (or compatible hand-held computing device) and your iM1000 stand-alone data modem. With wireless data services, you can perform your most important laptop computer activities outside your ofce or home. Figure 1. iM1000 Data Modem 1 iM1000 -Data Modem Overview The iDEN Wireless Data Services solution provides you with the capability of connecting to the Internet and corporate intranets using your laptop computer (or compatible hand-held computing device) and your iM1000 data modem. The iM1000 enables packet and circuit-data connections. Packet data:
A wireless modem connection for accessing the Internet, sending and receiving e-mail, and transferring small les over the packet data network using standard IP protocols. Data is sent in bursts. Packet data transmits packets (blocks) of data at high speed. After the data is transmitted, you can remain connected indenitely yet not be charged for the idle time. Circuit data:
faxes over the circuit-switched cellular channel. Data is sent as a continuous stream through the network to another A wireless modem connection for sending and receiving modem. N O T E You may use the following information as a fast path to installation. To prepare your computer and iM1000 data modem for wireless data use, the following procedures are necessary. Connect the cable. Connect the modem to the computer via the data cable. For more information see Installation Instructions on page 15. Turn on the data modem. Turn on the modem before you proceed with the installation and conguration. Set up Windows Components. Use these instructions to verify that Dial-Up Networking and the TCP/IP protocol are installed on your computer. If not, follow the procedure provided to install them. For more information, see Verifying and Installing Dial-Up Networking on page 9 and Verifying and Installing the TCP/IP Protocol on page 12. Install the software. Use the installation software to install the modem conguration data software. For more information, see Installing the Software on page 16. Congure your iM1000 data modem. Enter settings provided by your iDEN carrier. For more information, see Conguring Your MODEM on page 29. 2 iM1000 - Data Modem Connect to the Internet. Start the Dial-Up Networking session. Be sure that the phone is connected to the computer with the data cable. After the connection is made, the oppy disk icon will be present on the phones display. For more information, see Starting the Internet Connection on page 42. After successful installation, you can surf the Internet, send and receives faxes and e-mail messages, and transfer les. Installation Requirements To run the installation program, you need the following:
An iM1000 data modem An iDEN PC data cable for your data modem An IBM
-compatible PC with:
- An Intel 486 (or higher) processor
- Microsoft Windows 95 installed, Windows 98 or Windows NT
- Minimum 8 MB of addressable RAM
- 1.44 MB 3.5-inch disk drive or CD-ROM drive
- 3 MB free hard-disk space
- Recommended: Mouse or compatible pointing device The installation software that came with your package Communication software An account with an iDEN carrier 3 iM1000 -Data Modem HARDWARE INSTALLATION Introduction Hardware installation has to be carried out by experienced technicians familiar with installing similar types of equipment. Before You Start Installing Ignition Sense Cable Note: The iM1000 will not operate without the Ignition Sense Cable installed or an ignition plug connected. Installation Planning Planning is the key to fast, easy iM1000 installation. Before a hole is drilled or a wire is run, inspect the vehicle and determine how and where you intend to mount the antenna, iM1000, and accessories. Plan wire and cable runs to provide maximum protection from pinching, crushing, and overheating. Recommended Tools For Installation The following tools, screws, and washers are recommended for proper installation of your iM1000. Portable Drill Hammer Center Punch Four screws M4 Four self drilling screws M4 Four at washers M4 Four spring washers M4 Phillips #2 Screwdriver 4 Antenna Mounting The best mounting location for the antenna is in the center of a large, at conductive surface. In almost all vehicles, these requirements are best satised by mounting the antenna at the center of the roof. Some vehicles have a large trunk lid that provides a good antenna location. If the trunk lid is used, connect grounding straps between the trunk lid and vehicle chassis to insure the trunk lid is at chassis ground. iM1000 Mounting The standard mounting of the iM1000 can be mounted on different types of mounting surfaces. Be sure the mounting surface is able to adequately support the weight of the iM1000. Allow sufcient space around the iM1000 for free air ow for cooling. Be sure the unit is close enough to the vehicle operator to permit easy access to operating indicators. Although the iM1000 can be mounted to a plastic dashboard, it is recommended that the mounting screws be located so they penetrate the supporting metal frame of the dashboard. DC Power Cable Installation The iM1000 must be operated only in negative ground electrical systems. Reverse polarity does not damage the iM1000; however, iM1000 protection circuits cause the cable fuse to open. Check the ground polarity before you begin installation to prevent wasted time and effort. The DC power cable shipped with the iM1000 is long enough for installation in most vehicles. Begin the power cable installation in the following manner. 1. Determine a routing plan for the power cable with reference to where the iM1000 is to be mounted. Figure 2. - Power Cable Routing Into the Engine Compartment 2. Locate the nearest available chassis ground mounting point and shorten the black lead to remove excess cable length. 3. Locate the fuse holder as close to the battery as possible and away from 5 iM1000 -Data Modem any hot component. Mount the fuse holder using the provided mounting hole and dress wires as necessary. Connect the fuse holder red adapter lead plus to the mating receptacle on the red lead of the power cable. See Figure 3.. 4. Connect the power cable black lead directly to the chassis ground. 5. Connect the power cable red lead from the fuse holder to the positive (+) battery terminal. Make sure the adapter cable is connected to the main power cable red lead. 6. Plug fuse into in-line fuse holder as shown in gure 2 Figure 3.. Fuse Molded In-Line Fuse Holder Adapter Red Lead Firewall Red Lead Mounting Hole Cover Red Lead Ring Lugs To Battery (+) Black Lead Engine Compartment To Vehicle Chassis Ground Figure 3. - Power Cable Assembly Mounting iM1000 - Vehicle Installation 1. Select the location to mount your iM1000 - either on the transmission hump or under the dashboard. By mounting the iM1000 on the transmission hump ensure that the transmission housing is not affected. 2. Use the iM1000 mounting bracket as a template, mark the positions of the holes on the mounting surface. 3. Secure the iM1000 mounting inges to the surface with the four
(4M) screws provided. 4. Mount the antenna using the instructions provided with the antenna kit. Run the coaxial cable to the iM1000 mounting location. if necessary, cut off the access cable and install the cable connector. 5. To assure compliance with United States FCC regulations on RF exposure, the user of the equipment must position the antenna in such a way to maintain a separation of at least 8 inches (20 cms) between the antenna and the body of any user and nearby person. 6. Ensure that the antenna is properly installed external to the vehicle and in accordance with the requirements of the antenna manufacturer/supplier 6 HARDWARE INSTALLATION 7. Connect the antenna cable connector to the radio antenna connector on the rear of the iM1000. See Figure 4.. 8. Plug the power cable into the iM1000 power connector. TBD Figure 4. - Connections to iM1000 Rear Panel Power Conguration To turn ON the iM1000 modem, an ignition signal is required at the ignition connector. It can be supplied in two ways. Switched Power Connection When installed in a vehicle, the modem receives the ignition signal from the vehicles ignition switch. However, the modem can be operated only when the car switch is ON. PWR Car Battery Antenna iM1000 IGN Ignition Cable Vehicle Battery Voltage Car Switch Figure 5. Switched Power Connection Perform the following steps to install the iM1000 modem in a vehicle:
1. Prepare a routing plan for the ignition cable after determining where the iM1000 is to be mounted. 2. Connect the free end of the ignition cable to the vehicle ignition switch, and the other end (with the plug) to the iM1000 ignition connector. 7 iM1000 -Data Modem Continuous Power Connection An ignition plug is permanently plugged into the ignition connector. When the power is supplied to the iM1000 DC Power Connector, the modem turns ON. Antenna iM1000 PWR IGN Power Supply Ignition Plug Figure 6. Continuous Power Connection 8 SETTING UP WINDOWS COMPONENTS The Installation software automatically installs the packet data application on your IBM PC-compatible computer with Windows installed. Windows must have Dial-Up Networking Version 1.3 or later and the TCP/
IP protocol installed. N O T E If your version of Dial-up Networking is earlier than Version 1.3, you can go to the Microsoft web site, www.microsoft.com, to get the upgrade. If Dial-Up Networking and the TCP/IP protocol are installed, skip this section and go to Installation Instructions on page 15. If you are not sure if they are installed, or if they are not installed, proceed with the rest of these instructions. I M P O R T A N T If your computer has a network card or a security program that prevents IP address changes, see your system administrator before attempting to install this program. If your computer is connected to a network, be sure not to remove the existing network protocols during Packet Data installation. Verifying and Installing Dial-Up Networking This section provides the procedure for setting up Dial-Up Networking on your Windows computer. Make sure that your Windows installation media (CD or disk) is available. You may be asked to insert it later in the installation procedure. 1. From your Windows desktop, double-click My Computer. 2. Double-click Control Panel. 3. Double-click Add/Remove Programs. The Add/Remove Programs Properties window opens. 4. Click the Windows Setup tab. 9 iM1000 -Data Modem 4. 5. 6. Figure 7. Add/Remove Programs - Windows Setup Window 5. Highlight Communications in the Components box. 6. Click Details. The Communications window opens. 10 Setting Up Windows Components 7. Figure 8. Communications Window 7. In the Communications window, do one of the following:
a. b. If the selection box to the left of Dial Up Networking has a check mark in it, click Cancel to close the window. Click Cancel again to close the Add/Remove Programs Properties window. If the selection box to the left of Dial Up Networking does not have a check mark in it, click the selection box to place a check mark in it. Click OK to close the window and then click OK again to close the Add/Remove Programs Properties window. Restart your computer. 8. Continue with Verifying and Installing the TCP/IP Protocol on page 12. 11 iM1000 -Data Modem Verifying and Installing the TCP/IP Protocol Use this procedure to ensure that your computer has the TCP/IP protocol installed. 1. From the Control Panel on your desktop, double-click Network. Your screen might not look exactly like The Network window opens. the one illustrated
. 2. 3b. 3a. Figure 9. Network Window 2. Scroll down the list to nd TCP/IP Dial-Up Adapter. 3. Do one of the following:
a. b. If you see TCP/IP -> Dial-Up Adapter in the list, click OK. Skip this section and go to Installation Instructions on page 15. If you do not see TCP/IP -> Dial-Up Adapter in the list, click Add. The Select Network Component Type window opens. 12 Setting Up Windows Components 4. Figure 10. Select Network Component Type Window 4. Highlight Protocol then click Add. The Select Network Protocol window opens. 5. 6. Figure 11. Select Network Protocol Window 5. Under Manufacturer, select Microsoft. 6. Under Network Protocol, select TCP/IP, then click OK. The TCP/IP Dial-Up Adapter appears in the list. If the Dial-Up Adapter does not appear in the list, you do not have a Dial-Up Adapter installed. You can install one. Use the procedure for Installing the Dial-Up Adapter on page 14. 7. To close, click OK. 8. If the Dial-Up Networking adapter is installed, continue with Installation Instructions on page 15. 13 iM1000 -Data Modem Installing the Dial-Up Adapter When you select TCP/IP Protocol, you are asked to select a network adapter. If you receive a message that you do not have one installed, use the following procedure to install one. If you have a Dial-Up Adapter installed, skip this section and go to Installation Instructions on page 15. 1. 2. Figure 12. Select Network Adapter Window 1. At the Select Network Adapter window, under Network Adapters, highlight Dial-Up Adapter. 2. Under Manufacturers, highlight Microsoft. 3. Click OK. The Select Network Component Type window opens. 4. Figure 13. Select Network Component Type Window 4. Highlight Adapter then click Add. The Select Network Adapters window opens. 5. To verify that the adapter was added, from the Control Panel, click Network. Look for Dial-Up Adapter on the Network Conguration screen. 14 Installation Instructions INSTALLATION INSTRUCTIONS This section provides information for connecting the data cable and installing the software. N O T E To instal the Wireless Data Services software on a computer or hand-held device that does not have Windows installed, or if you do not have the installation disks, proceed to Conguring the Modem for Packet Data without the Disk on page 66. Connecting the Cable Your computer and your modem can be turned on or turned off when you connect the cable. To connect the data cable:
1. Connect the data cable to the accessory connector on your modem. 2. Attach the other end of the cable to a serial communication (COM) port on your computer or hand-held computing device. 3. Position the antenna of the radio product at least 8 inches (20cms) away from the body of any person when transmitting. To remove the cable:
1. Disconnect the data cable from your modem. 2. Disconnect the data cable from your computer. 15 iM1000 -Data Modem Installing the Software The Installation software enables packet data service. I M P O R T A N T During installation, if you receive a message that you do not have one or more of the required Windows components installed, see HARDWARE INSTALLATION on page 4. To install the packet data software:
1. Turn on your modem. 2. Turn on your computer and start Windows 95, Windows 98 or Windows NT. 3. Insert the Installation CD-ROM in your CD-ROM drive. 4. Select Start, then select Run. 5. Type 6. Click OK. The Setup progress window opens. After it closes, the
(or substitute the correct drive letter). d:\setup Welcome window opens. Figure 14. Installation Welcome Window 7. Click Next. The User Information window opens. 16 Installation Instructions 8. Figure 15. User Information Window 8. Enter your name and company, if it doesnt automatically display. 9. Click Next. The Choose Destination Location window opens. Figure 16. Choose Destination Location Window
. 10. Click Next to accept the default Destination Folder The Select Program Folder window opens. iDEN Packet Data Applet is highlighted. 17 iM1000 -Data Modem Figure 17. Select Program Folder Window 11. Click Next to accept the default Program Folder, iDEN Packet Data Applet. The installation program starts. A status window opens while the les are copying. After the les are copied, you can add a shortcut to your Windows desktop. Figure 18. Add a Shortcut 12. Select Yes to add a shortcut. 13. Make sure your modem is connected and turned on before you continue the installation. N O T E To congure your system for Windows NT, proceed with Steps 14 through 38. For Windows 95 and Windows 98, skip to Step 39. 18 Installation Instructions Windows NT Installation Only (Steps 14 - 38) 14. For Windows NT, an information window opens with a message that wireless modems will be installed. Figure 19. Begin Modem Installation 15. Click OK. The Installing New Modem window opens. Figure 20. Modem Detect Window 16. If you do not want the system to take the time to search for a modem, click Dont detect my modem. I will select it from a list. 17. Click Next to continue. The Modem Selection Window opens. 19 iM1000 -Data Modem 18. Figure 21. Modem Selection Window 18. Click Have Disk, then click Next. The Install From Disk window opens. 19. 20. Figure 22. Install From Disk Window 19. Type the name of the drive that contains the manufacturers disk. 20. Click Browse. The Locate File Window opens. 20 Installation Instructions 21. 22. Figure 23. Locate File Window 21. Highlight the mdmiden le. 22. Click Open. The Locate File window opens again. 23. Click OK. The Install New Modem window opens. iM1000 24. 25. Figure 24. Install New Modem Window 24. Make sure iM1000 is highlighted. 25. Click Next. The Port Selection Window opens. 21 iM1000 -Data Modem 26. Figure 25. Port Selection Window 26. Highlight the COM port to which your modem is to be connected and click Next. The Modem Installation Finish window opens. 27. Figure 26. Modem Installation Finish Window 27. Click Finish. The Did You Install the Modem Yet window opens. 28. Figure 27. Did You Install the Modem Yet Window 22 Installation Instructions 28. Click Yes. The Congure the Data-capable Modem in RAS Manager window opens. 29. Figure 28. Congure the Data-capable Modem in RAS Manager Window 29. Click OK. The Network Conguration window opens. 30. Figure 29. Network Conguration Window 23 iM1000 -Data Modem 30. Click Services. The Network Services Selection window opens. 31. Figure 30. Network Services Selection Window 31. Highlight Remote Access Service and click Properties. The Remote Access Setup window opens. 32. Figure 31. RAS Access Setup Window 32. Click Add. The Add RAS Device window opens. N O T E If a modem is already inserted in the same COM port as the data-capable modem, click Remove to remove it and then click Add. 24 Installation Instructions 33. 34. Com 2: iM1000 Figure 32. Add RAS Devices Window 33. Make sure the COM port for your iDEN data-capable phone is selected
(COM2 in this example). 34. Click OK. The Remote Access Setup window now shows the added COM port. Click Continue. 35. Click Close on the Network Services Selection window. 36. The Computer Restart window opens. Click Yes. 36. Figure 33. Computer Restart Window 37. When the Windows banner appears during the computer restart, log on. 38. The installation will automatically resume. 25 iM1000 -Data Modem 39. 40. 41. Figure 34. Communication Settings Window. I M P O R T A N T There is a baud rate setting for your computer and a baud rate setting for your phone. If you do not choose AutoDetect and accept the default baud rate of 19200, be sure the settings for the computer and the phone are the same. If they are not, your computer might have a problem connecting with the modem. 39. At the Communications Settings window, do one of the following:
Click Auto Detect to have the program automatically detect the communication port to which your phone is connected and set the corresponding COM port button. Or, select a COM port by clicking its selection button. Make a note of the selected COM port. You will need it later in the installation when you add the circuit-data modem. T I P 26 Installation Instructions 40. Optional: If you want to change the baud rate, click the down arrow next to 19200 and make another selection. Be sure that Done appears in the Status box before you continue 41. Click OK. The Packet Data Conguration window opens. Packet Data Conguration Window 42. Do one of the following:
a. To congure your phone now, click Yes. b. To congure your phone later, click No. This would also be your choice if your phone was previously congured. Setup is complete. 43. Click Next. The Packet Data Conguration-2 window opens. Default Service Selection a Packet Data a Hayes compatible Packet Data Figure 35. Packet Data Conguration-2 Window 44. Enter the following information: Some of this information may already be entered for you. Equipment IP Address Home Agent IP Address Authentication Key Security Parameter Index Default Service Selection Primary Domain Main Server Secondary Domain Name Server 27 iM1000 -Data Modem 45. Click Congure. The Congure Status window opens. Figure 36. Conguration Status Window 46. Click OK. When you nish, you will receive a message that your phone was successfully congured. 48. 49. Figure 37. Setup Complete Window 47. At the Setup Complete window, to read the ReadMe le now, leave the check mark. To read it later, remove the check mark. 48. Click Finish. The iDEN Packet Data Applet window appears on your desktop. 49. Continue with Conguring Your MODEM on page 29. N O T E If you want to use the data cable and your computer to run applications, continue with Conguring Your MODEM on page 29. Otherwise, installation is complete. 28 iM1000 Users Guide SAFETY AND GENERAL INFORMATION IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTI-SERVICE RADIO PRODUCT.
, ON For the Safe and Efcient Operation of Your Radio, Observe These Guidelines:
Your radio product contains a transmitter and a receiver. When it is it receives and transmits radio frequency (RF) energy. The radio operates in the frequency range of 806 MHz to 866 MHz and employs digital modulation techniques.This radio product is authorized under FCC Rule Part 47CFR 2.1091 (b), which states that it should be used in such a way that a separation distance of at least 8 inches (20 cm) is normally maintained between the radio's antenna and the body of the user or nearby persons. When you use your radio product, the system handling your call controls the power level at which your radio product transmits. The output power level typically may vary over a range from 0.0024 watts to 0.7 watts. Exposure To Radio Frequency Energy Your Motorola Radio Product is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy:
United States Federal Communications Commission, Code of Federal Regulations; 47 CFR part 2 sub-part J American National Standards Institute (ANSI) IEEE. C95. 1-1992 National Council on Radiation Protection and Measurements
(NCRP). Report 86 International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1998 European Committee for Electrotechnical Standardization
(CENELEC), ENV 50166-2, 1995 E National Radiological Protection Board of the United Kingdom, GS 11, 1988 Verband Deutscher Elektrotechniker (VDE) DIN-0848 Department of Health and Welfare Canada. Safety Code 6 29 Safety and General Information Antenna and Installation Considerations All equipment must be properly installed in accordance with Motorola installation instructions. This radio product is authorized under FCC Rule Part 47 CFR 2.1091(b), which states that it should be installed in such a way that a separation distance of at least 8 inches (20 cm) is normally maintained between the radio's antenna and the body of the user or nearby persons. Ensure that the antenna is properly installed external to the vehicle and in accordance with the requirements of the antenna manufacturer/supplier. Use only the supplied or an approved antenna. Unauthorized antennas, modications, or attachments could impair call quality, damage the modem, or result in non-compliance to FCC Rules applicable to this product. Interference to Medical and Personal Electronic Devices Most electronic equipment is shielded from RF energy. However, certain equipment may not be shielded against the RF signals from your radio product. Pacemakers Do not operate the radio when any person is within 6 inches (0.15 meters) of the antenna. That person may be using a pacemaker, a hearing aid or other personal electronic device which may not be adequately shielded. Hearing Aids Some radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Interference to Other Electronic Devices RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle. 30 Safety and General iM1000 Users Guide Use While Driving Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio product while driving, please:
Give full attention to driving and to the road Pull off the road and park before using the product if driving conditions so require.
W A R N I N G OPERATIONAL WARNINGS POTENTIALLY EXPLOSIVE ATMOSPHERES Turn off your radio product when you are in any area with a potentially explosive atmosphere, unless it is a radio product type especially qualied for use in such areas (for example, Factory Mutual Approved). Sparks in a potentially explosive atmosphere can cause an explosion or re resulting in bodily injury, or even death. Note:
The areas with potentially explosive atmospheres referred to above include fueling areas such as: below decks on boats; fuel or chemical transfer or storage facilities; areas where the air contains chemicals or particles such as grain, dust or metal powders; and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often, but not always posted. Do not transport or store ammable gas, liquid, or explosives in the compartment of your vehicle which contains your radio or accessories. In the United States, Vehicles powered by liqueed petroleum gas
(such as propane or butane) must comply with the National Fire Protection Standard (NFPA-58). For a copy of this standard, contact the National Fire Protection Association. One Batterymarch Park, Quincy, MA 02269, Attn: Publications Sales Division. 31 Safety and General Information
OPERATIONAL WARNINGS W A R N I N G BLASTING CAPS AND AREAS To avoid possible interference with blasting operations, turn off your radio product when you are near electrical blasting caps, in a blasting area, or in areas posted: "Turn off two-way radio". Obey all signs and instructions. FOR VEHICLES EQUIPPED WITH AN AIR BAG An air bag inates with great force. DO NOT place objects, including communication equipment, in the area over the air bag or in the air bag deployment area. If the communication equipment is improperly installed and the air bag inates, this could cause serious injury. Installation of vehicle communication equipment should be performed by a professional installer/technician qualied in the requirements for such installations. An air bags size, shape, and deployment area can vary by vehicle make, model, and front compartment conguration (for example, bench seat vs. bucket seats). Contact the vehicle manufacturers corporate headquarters, if necessary, for specic air bag information for the vehicle make, model, and front compartment conguration involved in your communication equipment installation. 32 iM1000 Users Guide OPERATIONAL CAUTIONS
C a u t i o n DAMAGED ANTENNAS Do not use any radio product with a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Cleaning Instructions Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water. Some household cleaners may contain chemicals that could seriously damage the radio product. Avoid the use of any petroleum-based solvent cleaners. Also, avoid applying liquids directly on the radio product. 33 Safety and General Information THIS PAGE LEFT BLANK INTENTIONALLY 34