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1 2 3 4 5 6 | RF Exposure Info | January 03 2018 | ||||||
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1 2 3 4 5 6 | Attestation Statements | October 11 2017 | ||||||
1 2 3 4 5 6 | Cover Letter(s) | October 11 2017 | ||||||
1 2 3 4 5 6 | External Photos | October 11 2017 | ||||||
1 2 3 4 5 6 | Internal Photos | October 11 2017 | ||||||
1 2 3 4 5 6 | ID Label/Location Info | October 11 2017 | ||||||
1 2 3 4 5 6 | ID Label/Location Info | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Report | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Setup Photos | October 11 2017 | ||||||
1 2 3 4 5 6 | Internal Photos | October 11 2017 | ||||||
1 2 3 4 5 6 | RF Exposure Info | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Report | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Report | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Report | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Report | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Report | October 11 2017 | ||||||
1 2 3 4 5 6 | Cover Letter(s) | October 11 2017 | ||||||
1 2 3 4 5 6 | Test Setup Photos | October 11 2017 |
1 2 3 4 5 6 | Safety booklet | Users Manual | 2.54 MiB | January 03 2018 |
en-US bg-BG cs-CZ da-DK de-DE et-EE es-ES el-GR fr-FR ga-IE hr-HR is-IS it-IT lv-LV lt-LT RF Energy Exposure Training and Product Safety Information forM obile and Fixed Site Infrastructure Installed in Vehicles or as Fixed Site Stations Oplysninger om uddannelse og produktsikkerhed i forbindelse med RF-energieksponering ved S R Informacin de seguridad y formacin sobre la exposicin a energa de radiofrecuencia para sur site F O O I P M Caution Before using this product, read this booklet which contains important operating instructions. For information on product details, brochures, user manuals and approved accessories. Please refer to www.motorolasolutions.com. Compliance with RF Exposure Standards National and international regulations require manufacturers to comply with the RF energy exposure limits before they can be marketed. Your Motorola Solutions product is designed, manufactured, and tested to comply with all applicable national and international regulations for human exposure to radio frequency electromagnetic energy. When the product is used as a consequence of employment, applicable regulations may require users to be fully aware of and able to control their exposure to meet occupational requirements. RF Energy Exposure Awareness and Control Information and Operational Instructions for Occupational Use Notice: This product is intended for use in occupational/
controlled conditions where users are aware of their exposure and can exercise control over their exposure to meet the requirements in national and international regulations. This product device is not authorized for general population, consumer use. https://www.fcc.gov/
https://www.osha.gov/
https://osha.europa.eu/en http://www.who.int/peh-emf/project/en/
For additional user training information on exposure requirements, consult the following websites:
https://www.motorolasolutions.com/en_us/about/company-overview/
corporate-responsibility/governance-and-policies/wireless-
communication-and-health-faqs.html http://learning.motorolasolutions.com/
English RF Exposure Compliance and Control Guidelines Do not remove any of the RF Exposure Labels if present from this device or its related accessories. Attach these instructions to the device when you transfer it to other users. Do not use this device if the operational requirements described herein are not met. Operating Instructions People (bystanders) outside the vehicle should be kept at least at the recommended minimum lateral distance (as shown in the following table) away from the vehicle body. This separation will ensure that there is sufficient distance from a properly installed (according to the installation instructions) externally mounted antenna to satisfy the relevant RF exposure limits. Table 1: Recommended Minimum Lateral Distance from People
(bystanders) to the Vehicle Body People (bystander) General Public Occupational Minimum Lateral Distance 64 cm 25 cm To ensure continued compliance with applicable RF exposure limits, use only Motorola Solutions approved, supplied or replacement antennas, batteries, and accessories. For a list of Motorola Solutions approved accessories please refer to your user manual or visit www.motorolasolutions.com Vehicular Antenna Installation Make sure to follow the antenna installation guidelines that are provided in this product installation manual. The antenna installation is limited to metal body motor vehicles or vehicles with appropriate ground planes. 1 English Fixed Antenna Installation (if applicable) If the product can be installed and operated at a fixed location, the antenna installation must comply with the following requirements to ensure optimal performance and compliance with applicable RF exposure limits. The antenna should be mounted outside the building if at all possible. As with all fixed site antenna installations, it is the responsibility of the licensee to manage the site in accordance with applicable regulatory requirements. Actions such as site survey measurements, signage, and site access restrictions may be required in order to ensure compliance with RF exposure limits. People should be kept at least at the recommended minimum distances from antennas as shown in Table 1: Recommended Minimum Lateral Distance from People (bystanders) to the Vehicle Body on page 1. Electromagnetic Interference/Compatibility Notice: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility. It may be necessary to conduct compatibility testing to determine if any electronic equipment used in or around vehicles or near fixed sites equipped with the product is susceptible to the RF energy emitted by the mobile radio antenna, and if any measures need to be implemented to eliminate or mitigate the potential for EMI between the product transmitter and the electronic equipment. Vehicles To avoid possible interference between the product transmitter and any vehicle electronic control modules, such as ABS, engine, or transmission control modules, your product should be installed only by an experienced installer, using the following precautions when installing the product:
1 Refer to the manufacturer instructions or other technical bulletins for recommendations on product installation. 2 2 Before installing, determine the location of the vehicle electronic control modules and their harnesses within the vehicle. 3 Route all wiring, including the antenna cable, as far away as possible from the electronic control units and associated harnesses. Operational Warnings The following explains the operational warnings:
For Vehicle With Air Bags Warning:
Refer to vehicle manufacturers manual prior to installation of electronic equipment to avoid interference with air bag wiring. DO NOT mount or place the product in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If the product is placed in the air bag deployment area and the air bag inflates, the product may be propelled with great force and cause serious injury to occupants of the vehicle. Potentially Explosive Atmospheres Warning:
Use of a product that is not intrinsically safe in a potentially explosive atmosphere could result in a serious injury or death. You should only use a certified Intrinsically Safe products in potentially explosive atmospheres. Explosive atmospheres refer to hazard classified locations that may contain hazardous gas, vapors, dusts, such as fueling areas below decks on boats, fuel or chemical transferor storage facilities, and areas where the air contains chemicals or particles such as grain, dust or metal powders. Areas with potentially explosive atmospheres are often, but not always, posted. Turn off your product prior to entering any area with a potentially explosive atmosphere unless it is a radio type specifically certified for use in hazardous location areas. DO NOT remove, install, or charge batteries in such areas, or remove or install antennas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death. Blasting Caps and Blasting Areas Warning: To avoid possible interference with blasting operations, turn off your product when you are near electrical blasting caps, in a blasting area, or in areas posted: Turn off two-way radio. Obey all signs and instructions. Batteries If your product is equipped with a primary or backup battery, you must follow these instructions:
Charge your battery using the approved Motorola Solutions charger. Use the battery in accordance with its water and/or dust Ingress Protection (IP) rating. Do not discard your battery into a fire. Do not replace the battery in any area labeled "Hazardous Atmosphere". Do not disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery. Do not dry a wet or damp battery with an appliance or heat source, such as a hair dryer or microwave oven. Do not allow conductive material such as jewelry, keys, or beaded chains to touch exposed battery terminals. Do not dispose of batteries with household waste. European Union(EU) Waste of Electrical and Electronic Equipment (WEEE) Directive The European Union's WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product
(or the package in some cases). As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country. English 3 J T Cursus over blootstelling aan radiogolven en productveiligheidsinformatie voor draagbare portofoons genstalleerd in voertuigen of op vaste locatie I S kontroli Informaes acerca de formao sobre a exposio a energia de RF e informaes de segurana do produto para rdios bidirecionais mveis instalados em veculos ou como estaes de controlo fixas locais I O U Kannettavat kaksisuuntaiset radiopuhelimet, jotka on asennettu ajoneuvoihin tai kiinteisiin U A hu-HU mt-MT nl-NL nb-NO pl-PL pt-PT ru-RU ro-RO sk-SK sl-SL fi-FI sv-SE tr-TR uk-UA ar-EG MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. 2018 Motorola Solutions, Inc. All rights reserved. Printed in
*MN004605A01*
MN004605A01-AA
1 2 3 4 5 6 | User manual | Users Manual | 4.67 MiB | January 03 2018 |
System Release 1.0 aa LXN 500 Installation Configuration and Operation Guide DECEMBER 2017 2017 Motorola Solutions, Inc. All rights reserved MN003563A01-B MN003563A01-B Copyrights Copyrights The Motorola products described in this document may include copyrighted Motorola computer programs. Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola. 2017 Motorola Solutions, Inc. All Rights Reserved No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Disclaimer Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your Motorola contact for further information. Trademarks MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners. The European Union's WEEE directive requires that products sold into EU countries must have the crossed out trash bin label on the product (or the package in some cases). As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country. 2 Send Feedback MN003563A01-B Contact Us Contact Us Motorola Solution Support Center The Solution Support Center (SSC) is the primary Motorola Solutions support contact. Call:
Before any software reload. To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable Unit (FRU) and Field Replaceable Entity (FRE) to repair the system. For... United States Calls International Calls Phone 800-221-7144 302-444-9800 North America Parts Organization For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts organization. Your first response when troubleshooting your system is to call the Motorola SSC. For... Phone Orders Phone 800-422-4210 (US and Canada Orders) For help identifying an item or part number, select choice 3 from the menu. 302-444-9842 (International Orders) Includes help for identifying an item or part number and for translation as needed. 800-622-6210 (US and Canada Orders) International Calls Fax Orders Comments Send questions and comments regarding user documentation to documentation@motorolasolutions.com. Provide the following information when reporting a documentation error:
The document title and part number The page number with the error A description of the error We welcome your feedback on this and other Motorola manuals. To take a short, confidential survey on Motorola Customer Documentation, go to docsurvey.motorolasolutions.com or scan the following QR code with your mobile device to access the survey. Latest Manual Versions You can verify the latest version of this manual at https://businessonline.motorolasolutions.com. Send Feedback 3 MN003563A01-B Document History Document History Version MN003563A01-A MN003563A01-B Description Release release of the LXN 500 Update to LXN 500 O&M configuration section Date 07/2017 10/2017 FCC Information This device complies with Part 15 of the FCC rules:
Operation is subjected of the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. The user is cautioned that changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. FCC ID: AZ492FT7102 4 Send Feedback MN003563A01-B Contents Contents Copyrights .................................................................................................................................. 2 Contact Us .................................................................................................................................. 3 Document History ...................................................................................................................... 4 FCC Information ......................................................................................................................... 4 About LXN 500 ........................................................................................................................... 9 What is Covered in This Manual ...................................................................................................... 9 Helpful Background Information ....................................................................................................... 9 Related Information .......................................................................................................................... 9 Overview ..................................................................................................................................... 11 LXN 500 Front Panel Features ........................................................................................................ 12 LXN 500 Back Panel Features ......................................................................................................... 16 Operation and Configuration .................................................................................................... 17 Getting Started ................................................................................................................................. 17 Obtaining the Unit Identification (UID) Number ...................................................................... 17 Powering On .................................................................................................................................... 18 Powering Off .................................................................................................................................... 18 Starting Shutdown Sequence ................................................................................................. 18 Forcing Power Off ................................................................................................................... 18 What is Required for Configuration .................................................................................................. 19 Connecting the LXN 500 to a Laptop ............................................................................................... 19 Signing In ......................................................................................................................................... 20 Viewing System Notifications ........................................................................................................... 21 Signing Out ...................................................................................................................................... 21 Account Management ...................................................................................................................... 22 User Roles and Management Permissions ............................................................................ 22 Passwords .............................................................................................................................. 23 Adding a Single Subscriber (UEs) .................................................................................................... 24 Deactivating/Activating Subscriber ................................................................................................... 25 Importing Subscribers From .csv File ............................................................................................... 26 Deleting Subscriber .......................................................................................................................... 27 Deleting All Subscribers ................................................................................................................... 27 UE Activity ........................................................................................................................................ 28 Statistics ........................................................................................................................................... 29 Setting the eNodeB .......................................................................................................................... 30 Setting the System ........................................................................................................................... 31 PLMN Settings ........................................................................................................................ 31 Backing-up and Restoring ...................................................................................................... 32 Performing Diagnostics ........................................................................................................... 33 About LXN 500 ................................................................................................................................. 43 Configuring the DragonForce Server ............................................................................................... 43 Configuring the WAVE 5000 Server ................................................................................................. 44 Send Feedback 5 MN003563A01-B Contents Provisioning the Mobile Device (UE) ................................................................................................ 45 Vehicle Installation .................................................................................................................... 47 Unpacking ........................................................................................................................................ 47 Configuration Options of Antenna Installation .................................................................................. 48 Dome Antenna Configuration ................................................................................................. 48 Dual Diversity Antenna Configuration ..................................................................................... 49 Preparing to Install the LXN 500 ...................................................................................................... 50 Tools ....................................................................................................................................... 50 Materials ................................................................................................................................. 50 Planning ........................................................................................................................................... 50 Ventilation ............................................................................................................................... 51 Electrical Guidelines ............................................................................................................... 52 Ground Polarity ....................................................................................................................... 52 Installing the Power Cable ...................................................................................................... 53 Cable Routing ......................................................................................................................... 54 Installing the Optional Power Protection and Back-up Unit .............................................................. 54 Installing the LXN 500 ...................................................................................................................... 55 Installing Antennas ........................................................................................................................... 56 Mounting Guide lines .............................................................................................................. 57 Troubleshooting and Maintenance .......................................................................................... 59 Troubleshooting ............................................................................................................................... 60 Software Update .............................................................................................................................. 62 Resetting the LXN 500 ..................................................................................................................... 62 Soft Reseting using the Power Button .................................................................................... 62 Soft Resetting via O&M .......................................................................................................... 62 Hard Resetting ........................................................................................................................ 62 Resetting the eNodeB ...................................................................................................................... 63 Technical Specifications ........................................................................................................... 65 6 Send Feedback MN003563A01-B List of Figures List of Figures The LXN 500 .............................................................................................................................................. 11 Front Panel Features ................................................................................................................................ 12 LXN 500 Back Panel Features .................................................................................................................. 16 LXN 500 Information Label ........................................................................................................................ 17 Connecting the LXN 500 to a Laptop ......................................................................................................... 19 LXN 500 O&M Configuration - Sign In Screen .......................................................................................... 20 EPC Tab .................................................................................................................................................... 21 Add USIM Fields ........................................................................................................................................ 24 USIM is Displayed in a Table on the EPC Tab Screen .............................................................................. 25 An Example of .csv file with list of USIMs .................................................................................................. 26 Importing Subscribers from .csv File ........................................................................................................ 27 UE Activity Screen ..................................................................................................................................... 28 Statistics Screen ........................................................................................................................................ 29 eNodeB Screen ......................................................................................................................................... 30 PLMN Settings Screen .............................................................................................................................. 32 Backing-up and Restoring Servers and Applications ................................................................................. 33 Communication Diagnostics ...................................................................................................................... 34 Communication Test Screen ..................................................................................................................... 35 Battery Diagnostics .................................................................................................................................... 38 Ports Test Screen ..................................................................................................................................... 39 System Health Screen .............................................................................................................................. 40 LEDs Test .................................................................................................................................................. 41 System Status ............................................................................................................................................ 41 System Logging Screen ............................................................................................................................ 42 About LXN 500 Screen .............................................................................................................................. 43 DragonForce Log In Screen ...................................................................................................................... 44 WAVE 5000 Server Log In Screen ............................................................................................................ 44 Dome Antenna ........................................................................................................................................... 48 Dual Diversity Antenna .............................................................................................................................. 49 Recommended Clear Ventilation Area Around the LXN 500 ..................................................................... 52 Connecting the LXN 500 to Power and Ground ........................................................................................ 53 Cable Routing into Engine Compartment .................................................................................................. 53 Installing the Optional Power Protection and Back-up Unit ....................................................................... 55 LXN 500 Installed Inside a Trunk of a Vehicle ........................................................................................... 56 Send Feedback 7 MN003563A01-B List of Tables List of Tables Features of LXN 500 Front Panel .............................................................................................................. 12 Back Panel Features ................................................................................................................................ 16 Management Permissions Assigned to Each User Role in the LXN 500 .................................................. 22 Default Password Assigned to Each User Role ......................................................................................... 23 eNodeB Band Configuration ...................................................................................................................... 30 iperf Command Line Options ..................................................................................................................... 36 Troubleshooting ......................................................................................................................................... 60 8 Send Feedback MN003563A01-B About LXN 500 About LXN 500 This manual provides functional overview and procedures for the LXN 500. What is Covered in This Manual This manual contains the following chapters:
Overview on page 1-11 provides overview of the LXN 500 system and its features. Vehicle Installation on page 3-47 contains procedures for installing LXN 500 hardware components. Operation and Configuration on page 2-17 contains procedures for powering up and configuring the LXN 500. Troubleshooting and Maintenance on page 4-59 provides an overview of LXN 500 management and solutions to common problems. Helpful Background Information Motorola Solutions offers various courses designed to assist in learning about the system. For information, go to http://www.motorolasolutions.com/training to view the current course offerings and technology paths. Related Information Unless otherwise specified, the Motorola documents listed here are available from Motorola Online at http://businessonline.motorolasolutions.com. If you are new to Motorola Online, follow the on-screen instructions to sign up for an account. To access Public Safety LTE infrastructure manuals, select Resource Center Product Information Manuals Private Broadband Solutions and select the appropriate release. The Resource Center also provides a Search function. Customers outside of the Americas can contact Motorola Solutions for the documentation listed here. Refer to the following documents for information about this product:
Related Documentation Related Information Administration Guide WAVE 5000 R5.12 Explains how to operate, administer, and maintain the WAVE 5000 Purpose Push-To-Talk (PTT) system available from Motorola Solutions. DragonForce Maps Server Documentation https://www.drakontas.com/?p=academy Explains how to configure DragonForce server for user tracking on maps (street map view & satellite views) - see where you and your team members are located. Public Safety LTE Glossary Lists abbreviations for Public Safety LTE terms. Product Safety Guide (multilingual) -
Motorola Solutions P/N 6866537D37 RF Energy Exposure and Product Safety Guide for Mobile Two-Way Radios installed in Vehicles or as Fixed Site Control Stations LXN 500 Quick Start Guide - Motorola Solutions P/N MN003599A01 First time use of the LXN 500. Send Feedback 9 MN003563A01-B About LXN 500 10 Send Feedback Overview The LXN 500 is an ultra deployable LTE system designed for on-demand coverage and public safety applications. The solution consists of a single standalone portable unit that operates from within a vehicle. Figure 1-1 The LXN 500 MN003563A01-B Overview The LXN 500 enables a rapid deployment of a tactical communication network, within a limited geographical area and used by up to 100 subscribers. The LXN 500 may include the WAVE 5000 Mobile Communicator and DragonForce - Drakontas mobile collaboration applications. The WAVE 5000 Mobile Communicator enable the mobile devices connected to LXN 500 to a multi-channel Push-To-Talk (PTT) handsets for fully secure, real-time PTT voice communication. WAVE 5000 also connects the LXN 500 subscribers to Land Mobile Radio (LMR) users to provide unified voice, text messaging and presence in a single and easy-to-use application. DragonForce is a mobile collaboration application that allows teams to create and share information more rapidly, accurately and effectively. The application includes secure, real-time, team-based information such as: user tracking on maps (street map view & satellite views), team members location, images or maps, whiteboards, text messaging to individuals and teams, customizable shared forms. You can also capture data in the field and share with other users, distribute documents, images, and other files. LXN 500 is a self-managed mobile network based on standard 4G LTE cellular communication on bands: 14, 20, 28B and does not require any human intervention during operation. Send Feedback 11 MN003563A01-B Overview LXN 500 Front Panel Features Figure 1-2 shows and Table 1-1 describes the features of the LXN 500 front panel. Figure 1-2 Front Panel Features Protective Covers Close covers when not in use. Ab SOLUTIONS LXN 500 1 2 RADIO CORE APP 1-BAT-2 1 8 7 6 5 4 3 2 Table 1-1 Features of LXN 500 Front Panel Item 1 2 BAT2 Description Power button. To power on; hold pressed for four seconds. To start shutdown sequence; hold pressed for four seconds. To force power off; hold pressed for more than 15 seconds. When the LXN 500 is powered by batteries (Future option of the LXN 500), one second press of the Power button switches between active and standby battery. Status LED of battery 2 (Future option of the LXN 500). NOTE To switch between active and standby battery, press the Power button for one second and release. LED OFF - No battery or battery is disconnected GREEN - Battery is active and its capacity is more than 50%
BLINKING GREEN - Battery is in Standby mode and its capacity is more than 50%
ORANGE - Battery is active and its capacity is 10% to 50%
BLINK ORANGE - Battery is in Standby mode and its capacity is 10% to 50%
RED - Battery s active and its capacity is less than 10%
BLINKING RED - Battery is in Standby mode and its capacity is less than 10%
12 Send Feedback Table 1-1 Features of LXN 500 Front Panel (Continued) Item BAT1 3 Description Status LED of battery 1(Future option of the LXN 500). NOTE To switch between active and standby battery, press the Power button for one second and release. MN003563A01-B Overview 4 APP LED OFF - No battery or battery is disconnected GREEN - Battery is active and its capacity is more than 50%
BLINKING GREEN - Battery is in Standby and its capacity is more than 50%
ORANGE - Battery is active and its capacity is 10% to 50%
BLINK ORANGE - Battery is in Standby mode and its capacity is 10% to 50%
RED - Battery is active and its capacity is less than 10%
BLINKING RED - Battery is in Standby mode and its capacity is less than 10%
APP is a status LED used to diagnose and troubleshoot the LXN 500. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color. The APP (Application Server) stores the applications used by the LXN 500. The optional applications provided with the LXN 500 are the WAVE 5000 that enables full interoperability between LTE and land mobile radio systems and the DragonForce software. LED OFF - OFF GREEN - All applications are running BLINKING GREEN - Applications startup in progress ORANGE - Not all applications are running. At least one application is down and one is running BLINKING ORANGE - Applications shutdown in progress RED - Failure: All applications are down BLINKING RED - Fatal Error: Cannot connect to application server 5 CORE CORE is a status LED used to diagnose the CORE (Evolved Packet Core - EPC). The CORE is a framework for providing converged of voice and data including HTTP web server on a 4G LTE network. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color. LED OFF - OFF GREEN - All EPC processes are running and S1 (Communication between eNodeB and EPC) is up BLINKING GREEN - EPC startup in progress ORANGE - One or more EPC processes are down and one or more are active or S1 is down BLINKING ORANGE - EPC shutdown in progress RED - Failure. All EPC processes are down BLINKING RED - Fatal error. Cannot connect to EPC Send Feedback 13 MN003563A01-B Overview Table 1-1 Features of LXN 500 Front Panel (Continued) Item RADIO 6 7 1 Description RADIO is a status LED used to diagnose and troubleshoot the eNodeB transceiver that enables the LXN 500 to communicate directly with end-user devices. Refer to Troubleshooting and Maintenance whenever the LED shows orange or red color. LED OFF - OFF GREEN - L1 and L2 and L3 are running BLINKING GREEN - Startup eNodeB startup in progress ORANGE - One or more eNodeB processes are down and one or more are active BLINKING ORANGE - eNodeB Shutdown in progress RED - Failure - L1, L2, and L3 are down BLINKING RED - Fatal Error - No connection to eNodeB board USB 2.0 port for connecting peripheral devices such flash-disks to the LXN 500. The USB port is covered by a protective cover. IMPORTANT - To enable a successful boot-up, remove all USB devices connected to the LXN 500 before powering on.
- The LXN 500 supports only FAT32 file system disks. NOTE To ensure proper communication, use USB extension cable shorter than 9.8 feet
(3 meters). 8 2 USB 2.0 port for connecting peripheral devices such flash-disks to the LXN 500. The USB port is covered by a protective cover. IMPORTANT - To enable a successful boot-up, remove all USB devices connected to the LXN 500 before powering on.
- The LXN 500 supports only FAT32 file system disks. NOTE To ensure proper communication, use USB extension cable shorter than 9.8 feet
(3 meters). 14 Send Feedback LXN 500 Back Panel Features Figure 1-3 shows and Table describes the features of the back panel of the LXN 500. Figure 1-3 LXN 500 Back Panel Features 6 7 MN003563A01-B Overview WIFI GPS NET MNG 1 2 Protective Covers Close covers when not in use. 5 PWR LTE1 LTE2 4 3 Table 1-2 Back Panel Features Connector 1 NET 2 MNG 3 LTE2 4 LTE1 5 PWR IN Description Network (NET) 1 GBit/s LAN port. This port is used for connecting the LXN 500 to a Local Area Network (LAN) infrastructure or an external application server. When maintenance is required, this port enables access to the servers and eNodeB of the LXN 500. Management (MNG) 1 GBit/s LAN port. This port is used for connecting an external laptop for configuration, management and maintenance tasks. LTE antenna connector. LTE antenna connector. 9 to 33 VDC input power from car battery (Future option of the LXN 500). IMPORTANT Do not remove the power cable before shutting down the LXN 500. Verify that the all LEDs on the front panel are off. 2 GPS 3 WiFi GPS antenna connector. Wireless LAN antenna connector. Send Feedback 15 MN003563A01-B Overview 16 Send Feedback Operation and Configuration This chapter describes the initial operation and configuration of the LXN 500 system. WARNING! During operation the LXN 500 enclosure surface can become hot. Before using the LXN 500, refer to the touch hazard warning label located on the upper side of the enclosure. MN003563A01-B Operation and Configuration Getting Started Obtaining the Unit Identification (UID) Number The Unit Identification (UID) number is required throughout the configuration process of the LXN 500. The UID can be found on the information label at the bottom side of the LXN 500. Figure 2-1 LXN 500 Information Label Send Feedback 17 MN003563A01-B Operation and Configuration Powering On 1. Start the car engine. 2. Press and hold the Power button for four seconds and release when all LEDs begin to blink green. Result: During boot-up, all LEDs blink green for about four minutes and then remain steady green indicating a successful boot. IMPORTANT - When using the LXN 500 inside a vehicle, power on only after engine start.
- To enable a successful boot-up, remove all USB devices connected to the LXN 500 before powering on. Powering Off Starting Shutdown Sequence 1. Press and hold the Power button for four seconds. Result: all LEDs on the front panel blink orange, to indicate power down, and than turn off. Forcing Power Off 1. Press and hold the Power button for 15 seconds. Result: all LEDs on the front panel turn off. 18 Send Feedback MN003563A01-B Operation and Configuration What is Required for Configuration Before starting to configure the LXN 500, obtain the following:
1. LXN 500 power supply unit. 2. Ethernet cable. 3. USIM cards for your mobile devices with information list that includes: identity, authentication, operator code etc. 4. Operation information given by your authorities: frequency band, bandwidth, either downlink central frequency in MHz or DL EARFCN, physical and logical cell ID and PLMN. 5. Laptop computer (With Google Chrome browser installed), mouse and keyboard. Connecting the LXN 500 to a Laptop The LXN 500 is configured by using Google Chrome to browse and access the LXN 500 Operation &
Management (O&M) site on the LXN 500. IMPORTANT Before connecting the LXN 500 to a laptop, verify the laptop is disconnected from any wired LAN connections and disable all wireless LAN connections. Perform this procedure to connect the LXN 500 to a laptop. Procedure:
1. Obtain the LXN 500 UID number from the information label on the LXN 500 (See Figure 2-1). 2. Set the parameters of the Local Area Connection of the laptop as described below. For example: in Windows 10; in the search box on the taskbar, type View network connections, and then select View network connections Properties Networking tab under This connection uses the following items, select Internet Protocol Version 4 (TCP/IPv4) Properties and set the following:
Use the following IP address: 10.98.66.2 Default gateway: 10.98.66.<UID>
IP address, Subnet musk: 255.255.0.0 3. Connect an Ethernet Cable between the LAN Port of a laptop and the MNG Port on the LXN 500. 4. Connect the Power Supply Unit to the LXN 500. 5. Power on the LXN 500 (See Powering On on page 18). Figure 2-2 Connecting the LXN 500 to a Laptop Power Supply Unit PWR MNG Port LAN Port Ethernet Cable Send Feedback 19 MN003563A01-B Operation and Configuration 6. On the laptop, launch Google Chrome and log-on to: https://10.1.<UID>.8 Result: The LXN 500 O&M Configuration - Sign In screen is displayed (See Figure 2-3). NOTE On first connection, you may be required to follow a self signed certificate warning that appears on the browser screen. When a warning appears on the screen, click ADVANCED and then click Proceed to and the ip address shown. Signing In Perform this procedure to sign-in to the LXN 500 O&M Management site. Procedure:
1. Connect the LXN 500 to a laptop (See Connecting the LXN 500 to a Laptop on page 19). In the LXN 500 O&M Configuration - Sign In Screen, enter User and the corresponding Password and click Sign In. IMPORTANT When signing in for the first time, sign in with the default Administrator password - enter:
User: admin Password: M0t0r0laAdm1n1!
Change the default password upon signing in for the first time. Figure 2-3 LXN 500 O&M Configuration - Sign In Screen admin M0t0r0laAdm1n1!
Result: The EPC tab of the LXN 500 O&M Configuration screen is displayed showing admin on the upper right side of the screen. 20 Send Feedback Figure 2-4 EPC Tab MN003563A01-B Operation and Configuration Viewing System Notifications During operation, users are notified of incoming events or alerts by LXN 500 management system. Upon an incoming event or alert, the bell icon from gray to red. To view details on event or alert, click the bell and follow a link. on the upper right side of the screen, change color Signing Out Perform this procedure to sign-out from the LXN 500 O&M Configuration site. Procedure:
1. Click on and select Logout. Result: The Log In screen is displayed. Send Feedback 21 MN003563A01-B Operation and Configuration Account Management LXN 500 O&M Configuration is managed by an administrator. The administrator assigns access password to a set of management permissions to each user role. User Roles and Management Permissions The LXN 500 supports the following user roles:
Administrator: user who can administrate, configure, set subscribers and modify the system on an agency level. Technician: user who can view diagnose and set technical aspects of the system on an agency level. Operator (default): user who operate the LXN 500 on an agency level and can monitor system data. Table 2-1 describes the management permissions assigned to each user role in the LXN 500. Table 2-1 Management Permissions Assigned to Each User Role in the LXN 500 Management Permissions Administrator Technician Operator Yes Yes No Action USIM (Add, Change Status, Import, Delete, Delete all) (See Adding a Single Subscriber (UEs) on page 24) View Logs/Statistics of Subscriber (UE) Activity (See UE Activity on page 28) Set the eNodeB Configuration (See Setting the eNodeB on page 30) View Logs/Statistics of EPC (See Statistics on page 29) Yes Yes Yes View PLMN in System Configuration (See PLMN Settings on page 31) Yes Change Configuration of PLMN (See PLMN Settings on page 31) View System Configuration (See Setting the System on page 31) View Communication Diagnostics (See PLMN Settings on page 31) Perform Communication Ports Diagnostics (See Communication Diagnostics on page 33) View System Health Diagnostics (See PLMN Settings on page 31 and Performing Diagnostics on page 33) Backup/Restore LXN 500 servers View Battery Diagnostics Info (See Battery Diagnostics on page 38) Perform LED Test (See LEDs Test on page 41) View Logs/Statistics of System Diagnostics (See System Logging on page 41) Restart the LXN 500 (See Resetting the LXN 500 on page 62) Restart the eNodeB (See Resetting the eNodeB on page 63) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes Yes Yes Yes Yes No Yes No No Yes No No Yes No Yes No Yes No No 22 Send Feedback MN003563A01-B Operation and Configuration Passwords The LXN 500 requires a sign in password to monitor, configure, administrate and service the LXN 500. Passwords are based on three type of user roles and are not granted on personal bases. Each user role is initially assigned with a default password that can only be changed by an administrator. IMPORTANT To avoid a security breach, it is recommended to change passwords upon signing in for the first time. Change passwords frequently and establish a security policy that determines a maximum password duration. Table 2-2 shows the default password assigned to each user role. Table 2-2 Default Password Assigned to Each User Role User Role User Password Administrator admin M0t0r0laAdm1n1!
Technician tech M0t0r0laT3ch12!
Operator user MotorolaLXN5001!
Changing the User Password Perform this procedure to change a password to a user role:
Procedure:
1. Log in as an Administrator. 2. Click on 3. Select the User enter the old password enter a new password reconfirm the new password and select Change Password. and click Change. When changing a password note that a valid password must comply with the following rules:
Use at least 15 characters in length password Use at least one uppercase character Use at least one lower-case character Use at least one numeric character Use at least one special character When changing a password, change at least 8 of the total number of characters. IMPORTANT Changing a user role password does not effect other access permissions or application passwords in the LXN 500. Send Feedback 23 MN003563A01-B Operation and Configuration Adding a Single Subscriber (UEs) Perform this procedure to add a new subscriber (User Equipment-UEs) to the LXN 500. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. In the LXN 500 O&M Configuration screen, on the EPC tab, click the Add USIM... button. Result: The add USIM fields are displayed. Figure 2-5 Add USIM Fields 3. Enter the information of the USIM. NOTE The USIM information is usually provided by your USIM cards provider with the USIM cards package. In the NAME field, enter the logical name of the USIM In the IMSI field, enter the unique identifier of the USIM In the K field, enter transport key In the OP field, enter the operator code In the MSISDN field, enter the Mobile Station International Subscriber Directory Number (up to 15 digits) In the Profile Name field, set to Default. 24 Send Feedback MN003563A01-B Operation and Configuration 4. Click Add USIM to add another USIM to the LXN 500 or Clear to clear the current information displayed in the fields. Result: The newly added USIM is displayed in the table on the EPC tab. Figure 2-6 USIM is Displayed in a Table on the EPC Tab Screen 5. Turn off your mobile device, install the USIM card and turn on the mobile device. 6. Refer to Provisioning the Mobile Device (UE) on page 45 to set your mobile device to operate with the LXN 500. Deactivating/Activating Subscriber The deactivation of a subscriber temporary deny service to that subscriber. Perform this procedure to deactivate or activate a subscriber. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. On the EPC screen, click the Off / On switch in the Active column of the relevant USIM. Send Feedback 25 MN003563A01-B Operation and Configuration Importing Subscribers From .csv File Perform this procedure to import a list of subscribers from a .csv file. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click Import USIMs... 3. Click download template to download an empty template .csv file to your hard drive. 4. Open the .csv file using Microsoft Office Excel or any text editor. 5. Edit the respective information for each USIM (See Adding a Single Subscriber (UEs) on page 24) and save the .csv file on your hard drive. Figure 2-7 An Example of .csv file with list of USIMs 26 Send Feedback 6. On the EPC tab, click the Import USIMs... button. Figure 2-8 Importing Subscribers from .csv File MN003563A01-B Operation and Configuration 7. Click the Choose File button, navigate to the .csv file and click Open. Result: The list of USIMs appears on the screen. NOTE USIM fields with invalid information are highlighted in red. Duplicated records are highlighted in blue. 8. Add the USIMs by clicking the Apply button. 9. Click the save icon or Delete All to remove all USIM entries. 10. Turn off your mobile devices, install the USIM cards and turn on the mobile devices. 11. Set your mobile devices to operate on 4G (LTE) network. Deleting Subscriber Perform this procedure to remove existing USIM from the LXN 500. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. On the EPC tab, click the X Delete button to delete a USIM. 3. Click Ok to confirm the delete operation. Deleting All Subscribers Perform this procedure to remove all existing USIM from the LXN 500. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. On the EPC tab, click the Delete All button to delete all USIMs. 3. Click Ok to confirm the delete operation. Send Feedback 27 MN003563A01-B Operation and Configuration UE Activity The UE Activity option displays a historical summary of communication activities performed by a subscriber. Perform this procedure to display a historical summary of communication activities performed by a subscriber. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. On the EPC tab, click UE Activity. 3. Select a subscriber from the Select Active IMSI: drop list. In the from last field, enter a number and select hours or days. 4. 5. Click the Get IMSI activity button to display a historical summary of communication activities. Figure 2-9 UE Activity Screen 28 Send Feedback MN003563A01-B Operation and Configuration Statistics The statistics screen displays the following information:
Number of ECM connected UEs currently linked to LXN 500 The accumulated bytes received by the LXN 500 from time of manufacture. The accumulated bytes transmitted by the LXN 500 from time of manufacture. Figure 2-10 Statistics Screen Send Feedback 29 MN003563A01-B Operation and Configuration Setting the eNodeB The eNodeB is the part of the LXN 500 that sends and receives radio transmissions and signaling from and to the mobile devices. The eNodeB process the LTE analogue and digital over-the-air interface signals. Perform this procedure to configure the eNodeB. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the eNodeB tab. Result: The eNodeB screen is displayed. Figure 2-11 eNodeB Screen In the Bandwidth field, select the required bandwidth. 3. Table 2-3 eNodeB Band Configuration Band Bandwidth (MHz) Uplink / Downlink Frequency Range 14 20 28 5, 10 5, 10, 20 5, 10, 20 UL:788 - 798, DL: 758 - 768 UL: 832 - 862, DL: 791 - 821 UL: 723 - 748, DL: 778 - 803 30 Send Feedback NOTE The range of band 28, according to 3GPP standard is 45 Mhz. The LXN 500 supports a partial range of 25 Mhz of the full range. 4. Enter the DL (Downlink) central frequency MHz (in 0.1 MHz precision) or DL EARFCN and click the Calculate button to automatically populate all center frequency fields. MN003563A01-B Operation and Configuration 5. Click the Set band info button to save changes or Get band Info to populate the field with the last saved values. In the Antenna section of the eNodeB tab, set identical Tx power (Transmit power in mW) to LTE1 and LTE2 antenna ports (See Figure 1-3 on page 1-16). 6. NOTE Tx power range can be set from 1 to 1000 mW RMS (0 to 30 dBm). 7. Click the Set antenna info button to save changes Get antenna Info to populate the field with the last saved values. In the Physical Cell ID field, enter the Physical Cell ID of the LXN 500 (Range 0-503) and click the Set to save changes or Get to restore the last saved value. 8. CAUTION Physical Cell ID is generally unique number used to identify each base transceiver station
(BTS) within a LTE network. When using more than one LXN 500 in a LTE network, DO NOT set identical Physical Cell ID to two LXN 500s or any linked base station that may have overlapping radio coverage area. 9. In the Logical Cell ID field. Enter the Logical Cell ID and click the Set to save changes or Get to restore the last saved value. Setting the System The System tab is used by administrators and technicians to diagnose, troubleshoot and show status of the LXN 500 hardware and software. PLMN Settings A public land mobile network (PLMN) is a network that is established and operated by an administration for the specific purpose of providing land mobile telecommunications services to the public. A PLMN is identified by the Mobile Country Code (MCC) and the Mobile Network Code (MNC). Each operator providing mobile services has its own PLMN. When the LXN 500 is interconnect other networks, the PLMN interconnect with other PLMNs to create links between providers. Perform this procedure to set the PLMN of the LXN 500:
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 3. Click PLMN. 4. Result: The PLMN Settings screen is displayed. In the MCC field, enter the MCC number In the MNC field, enter MNC number 5. 6. Click the Set button to save changes or Get to populate the field with the last saved values. Result: After setting a new PLMN value and clicking Set, the eNodeB restarts. This procedure takes Send Feedback 31 MN003563A01-B Operation and Configuration a few minutes and ends when all LEDs illuminate steady green. The restart process can also be tracked on the System Health page (See System Health on page 40). Figure 2-12 PLMN Settings Screen Backing-up and Restoring During operation, servers or applications of the LXN 500 might fail to power-up or get stuck as a result of improper system shutdown or data corruption. Backing-up and restoring enables the system to recover the last backed up version of servers and applications to restore operation. Perform this procedure to Back-up and Restore servers and applications of the LXN 500. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 3. Click Backup/Restore. Result: The Backup/Restore screen is displayed. 32 Send Feedback 4. Click Backup to backup parameters you configured using the Q&M (excluding IMSIs) or Restore to use the last saved settings of your servers and applications. Figure 2-13 Backing-up and Restoring Servers and Applications MN003563A01-B Operation and Configuration Performing Diagnostics Follow procedures below to perform diagnostics to the LXN 500 unit. Communication Diagnostics The communication diagnostics is used for testing the 4G (LTE) communication with the LXN 500. The test is performed between the LXN 500 and any available LTE mobile device connected to the LXN 500. To perform communication diagnostics, the LXN 500 is using the Iperf application. Iperf application is a cross-platform tool used for network performance measurement. Iperf application must also be installed on the mobile device used for the test. The iperf application is securely distributed through the Google Play store. Send Feedback 33 MN003563A01-B Operation and Configuration Iperf has client and server functionality, and creates data streams to measure the throughput between the two ends - the mobile device functions as a server and the LXN 500 as client. Figure 2-14 Communication Diagnostics Built in Test The Built in Test is a preset network performance test performed between the LXN 500 and the mobile device. The test diagnose the UDP capacity between the LXN 500 and the mobile device at 5mbps. Perform this procedure to test the LXN 500 communication. Procedure:
1. Click Communication to test the LXN 500 communication. Result: The Communication test screen is displayed. 2. Check Built in Test. 3. Check Short for a quick 10 seconds communication test or Continuous (Hours) and enter the required duration of the test. In the IP Address field, enter the IP address of the mobile device used for the test. 4. NOTE Most Android devices display the IP address of the device under: Settings About Status IP Address. 5. Enter the number of communication port used for the test (Default port number is 5001). NOTE If you do not know the port number, leave this field empty. 34 Send Feedback MN003563A01-B Operation and Configuration 6. Click the Start new test button and wait for the results to appear in the Result window. Result: The test results are displayed in the Result window. The output contains a time-stamped report of the amount of data transferred and the measured throughput. 7. Click Get Log to download a file with the latest test output or Clear Log to erase the log file created for the last test and clear the screen. Figure 2-15 Communication Test Screen Custom Test The Custom Test is a network performance diagnostics between the LXN 500 and a mobile device. The diagnostics is built out of a selection of tests configured by a command line. The custom test command also supports pinging between LXN500 and mobile devices to test the connection. NOTE Before starting the Custom Test, make sure the mobile device is using iPerf2 client application. Perform this procedure to test the LXN 500 communication. Procedure:
1. Click Communication to test the LXN 500 communication. Result: The Communication test screen is displayed. 2. Check Custom Test. Send Feedback 35 MN003563A01-B Operation and Configuration 3. In the iperf command field, edit the iperf default command line to customize the communication tests using the following command line arguments:
Command Line Structure iperf [-s|-c <Host>] [-u] [-p <Port>] [-B <Interface>] [-c] [-b <Bandw>[kKmM]] [-l <Length>] [-t <Time>] [-d]
[-r] [-L <Port>] [-h]
Table 2-4 iperf Command Line Options Command Line Option Client/Server
-u, --udp
-p, --port <Port>
-B, --bind <Interface>
Server Specific
-s, --server Client specific
-c, --client <Host>
-b, --bandwidth
<Bandw>{kKmM}
-l, --len <Length>
-t, --time <Time>
-d, --dualtest
-r, --tradeoff
-L, --listenport <Port>
Miscellaneous
-h, --help Using ping Description Uses UDP instead of TCP. Connects with or expects data packets on this port (default: 5001). Permits the connection only via the specified interface (IP address or interface name). Starts iPerf in server mode and waits for an iPerf client to contact it. Starts iPerf in client mode and connects with the iPerf server <Host>
(IP address or DNS name). Limit the [down]/up-stream bandwidth when analyzing a UDP connection. This Is specified as kilobytes (kK) or megabytes (mM) per second (default: 1 Mbps). Sets the length of the UDP data packets. Sets the duration of the connection in seconds (default: 10 seconds). The test is bidirectional: the iPerf server and client send and receive at the same time. The test is sequential: the iPerf server and client send and receive one after the other. Specifies the port where the device in bidirectional mode expects to receive data packets from the remote iPerf server (default: 5001). Outputs the help text. Ping Command Line Structure:
ping [-t] [-a] [-n count] [-l size] [-f] [-i TTL] [-v TOS] [-r count] [-s count]
[[-j host-list] | [-k host-list]] [-w timeout] [-R] [-S srcaddr] [-4] [-6]
target_name 36 Send Feedback MN003563A01-B Operation and Configuration Command Line Option Client/Server
-u, --udp
-p, --port <Port>
-B, --bind <Interface>
Server Specific
-s, --server
-t Description Uses UDP instead of TCP. Connects with or expects data packets on this port (default: 5001). Permits the connection only via the specified interface (IP address or interface name). Starts iPerf in server mode and waits for an iPerf client to contact it. Ping the specified host until stopped. To see statistics and continue - type Control-Break;
To stop - type Control-C.
-a
-n count
-l size
-f
-i TTL
-v TOS
-r count
-s count
-j host-list
-k host-list
-w timeout
-R
-S srcaddr
-4
-6 Resolve addresses to hostnames Number of echo requests to send. Send buffer size. Set Don't Fragment flag in packet (IPv4-only). Time To Live. Type Of Service (IPv4-only). Record route for count hops (IPv4-only). Timestamp for count hops (IPv4-only). Loose source route along host-list (IPv4-only). Strict source route along host-list (IPv4-only). Timeout in milliseconds to wait for each reply. Trace round-trip path (IPv6-only). Source address to use (IPv6-only). Force using IPv4. Force using IPv6. 4. Start the i Perf application on the mobile device. 5. Click the Start new test button and wait for the results to appear in the Result window. Result: The test results is displayed in the Result window. The output contains a time-stamped report of the amount of data transferred and the throughput measured. 6. Click Get Log to display the results of the last test or Clear Log to remove the lo Send Feedback 37 MN003563A01-B Operation and Configuration Battery Diagnostics The Battery Diagnostics section enables to view the current status of each of the batteries (Future option of the LXN 500). Perform this procedure to view the current status of the LXN 500 batteries. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 3. From the Diagnostics menu, select Battery. 4. Click Battery 1 or Battery 2 to switch and view each battery status. Result: The following battery indications may display:
OFF - No battery or depleted battery GREEN - Battery is active and its capacity is more than 50%
ORANGE - Battery capacity is 10% to 50%
RED - Battery capacity is less than 10%
Figure 2-16 Battery Diagnostics Ports Test Perform this procedure to test the LXN 500 communication ports. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 38 Send Feedback 3. Click Ports. Result: The Ports screen is displayed. Figure 2-17 Ports Test Screen MN003563A01-B Operation and Configuration 4. Click on each of the following port tests to start:
Test USB ports: This test briefly checks the external USB ports of the LXN 500. 1. To perform this test, on the front panel of the LXN 500, remove the four screws that hold the protective covers of the USB ports (See Figure 1-2). 2. Plug-in a mass storage flash drive(s) to the USB port. 3. Click Test USB ports. Result: The LXN 500 exchanges data for 10 seconds with the storage device and indicts SUCCESS or FAIL. Test Serial1: This test checks the internal RS232 communication ports that interconnect boards inside the LXN 500. Test SSD: This test checks the hard drives of the LXN 500. Click Test SSD and wait for SUCCESS or FAIL indication. Test USB (long test): This test extensively checks the USB ports of the LXN 500. IMPORTANT This test may last up to one hour and once started cannot be stopped. 1. To perform this test, on the front panel, remove the four screws that hold the protective panels of the USB ports. 2. Plug-in a FAT32 only flash drive(s) to the USB port. 3. Click Test USB ports. Result: The LXN 500 exchanges data for one hour with the storage device and indicts SUCCESS or FAIL. 4. Reinstall the four screws that hold the protective panels of the USB ports. Send Feedback 39 MN003563A01-B Operation and Configuration System Health The System Health screen is used to provide LXN 500 temperature information and system status. Perform this procedure to check the LXN 500 system health. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 3. Click System Health to test the LXN 500 system health. Result: The System Health screen is displayed. Figure 2-18 System Health Screen Temperature Information The Temperature Information section displays the temperature of critical components inside the LXN 500. Temperature Information readings are mostly used by maintenance and instillation personnel to troubleshoot the LXN 500. NOTE Ambient temperatures beyond 140F (60C) will force the LXN 500 to shutdown. 40 Send Feedback MN003563A01-B Operation and Configuration LEDs Test The LEDs Test enables to test the illumination of the front panel LEDs. During this test, the LEDs will not display the current status of the LXN 500. Perform this procedure to test the front panel LEDs of the LXN 500. Procedure:
1. On the System Health screen, check LEDs Test. 2. Click on a color button. Result: The front panel LEDs illuminate in the selected color. Figure 2-19 LEDs Test System Status The System Status section displays technical information related to the LXN 500 system health. The indications shown on this section are identical to these of the status LEDs on the front panel of the LXN 500. Detailed health status of related software or hardware sections is listed below each LED. Functioning components are marked by The System Status information is mostly used by maintenance personnel to perform component level troubleshoot of the LXN 500. and faulty by X. Figure 2-20 System Status System Logging The LXN 500 includes an automatic logging service that registers the following system information:
Error Events Warnings General Information Developers Debug Information Perform this procedure to generate, view and manage an event log. Send Feedback 41 MN003563A01-B Operation and Configuration Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the System tab. 3. Click System Logging. Result: The System Logging screen is displayed. 4. Click the Get System Logs button. Result: The system log is generated and displayed. Once a log is displayed:
Check the type of records to display (FATAL errors, ERRORS, WARNING, INFORMATION, DEBUG). Use the Filter Massage field to search for a string of text within the log or click on Severity or Time to display events by severity or time. Use First, Previous, Next and Last buttons to view up to five past logs. 5. Click download logs file to download.zip file with text logs. Figure 2-21 System Logging Screen 42 Send Feedback MN003563A01-B Operation and Configuration About LXN 500 The About screen enables system administrators and technicians to identify the vendors and version of software components within the LXN 500. Perform this procedure to generate view and manage an event log. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the About tab. Figure 2-22 About LXN 500 Screen Configuring the DragonForce Server Perform this procedure to Configure the DragonForce Server. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the Help tab. 3. Click Links DF. 4. Enter User Name: admin and Password: [DF]Motorola1 5. Click Log In. Result: The DragonForce Log In screen is displayed. IMPORTANT To avoid a security breach, it is recommended to change the password upon signing in for the first time. For changing the password, refer to DragonForce documentation. Send Feedback 43 MN003563A01-B Operation and Configuration Figure 2-23 DragonForce Log In Screen 6. To configure users and groups, refer to DragonForce documentation. Configuring the WAVE 5000 Server Perform this procedure to Configure the WAVE 5000 Server:
Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click the Help tab. 3. Click Links WAVE. 4. Click Login. Result: The WAVE Server Login screen is displayed. IMPORTANT To avoid a security breach, it is recommended to change the password upon signing in for the first time. For changing the password, refer to WAVE 5000 Server documentation. Figure 2-24 WAVE 5000 Server Log In Screen 5. Enter User Name: administrator and Password: LXN500M0t0r0law5k!
6. Click Login. 7. To configure users and talkgroups, refer to WAVE server documentation. 44 Send Feedback Provisioning the Mobile Device (UE) MN003563A01-B Operation and Configuration Perform this procedure on the mobile device to connect the mobile device to the LXN 500. Procedure:
1. From the home screen of the mobile device, click Settings ...More Cellular networks Edit access point set Name to internet set APN type to Access Point names default Save.
+
2. From the home screen of the mobile device, click Settings ...More Cellular networks Network Mode select LTE Only. 3. From the home screen of the mobile device, click Settings Security Install from SD Card Network Operators set PLMN ID as in the LXN 500 Connect. 4. Contact Motorola Solution Support Center to download and install WAVE Push-to-Talk (PTT) application on the mobile device. 5. Download and Install WAVE 5000 certificate:
Contact Motorola Solution Support Center to download and save the w5kext.cer file on the From the home screen of the mobile device, click Settings Security Install from SD card search and click on the w5kext.cer file OK. 6. Download and Install DForce Client application:
Contact Motorola Solution Support Center to download and save the DForce * .apk file on the mobile device. mobile device. From the home screen of the mobile device, click Settings Security Install from SD card search and click on the DForce * .apk file OK. Send Feedback 45 MN003563A01-B Operation and Configuration 46 Send Feedback MN003563A01-B Vehicle Installation Vehicle Installation This section describes the tools and equipment, planning requirements and product inspections necessary for a smooth installation of the LXN 500 system. Proper planning will help to ensure that the installation is completed without difficulty and that no damage occurs to the units or the vehicle. NOTE The LXN 500 is a reliable product when installed correctly. However, performance can be seriously impaired if it is not installed correctly. Thoughtful planning can make the difference. Product to be installed by a service person. Before the installation, please see rating label which is located on base of the unit. Unpacking Unpack your shipment and check the contents to ensure that you have received all the specified items. Thoroughly inspect the equipment for shipping damage as soon as possible after delivery. Report any damage you find to your Motorola Solutions Customer Service representative immediately. Save the packing box and plastic bags for storage and shipping. Both the shipping box and the bags protect the LXN 500 components from physical and electrostatic damage. The following optional parts can be used to mount the LXN 500:
LXN 500 Four mounting brackets with 12 screws 13.1 feet (4 meter) power cable with 20A fuse One dome antenna or two diversity antennas Power protection and back-up unit (Optional) Quick start guide and related documentation. Send Feedback 47 MN003563A01-B Vehicle Installation Configuration Options of Antenna Installation The LXN 500 can be installed inside a vehicle trunk using one of the two antenna configuration options. Dome Antenna Configuration Fixed-mounted 4 ports antenna for use in public safety vehicular applications. The antenna requires a hole in the car roof. The antenna consists of 4 separate dedicated antennas for LTE Main (LTE1) LTE Div. (LTE2), WiFi and GPS. The antenna is provided with four short, flexible coaxial cables (threads) coming out of the antenna bottom side. The 12-ft coaxial cables are provided to connect between these threads and the LXN 500 connectors. The cables are connected to the LTE1, LTE2, WIFI and GPS ports of the LXN 500. Figure 3-1 Dome Antenna Keep at least 8 (20 cm) LXN500 on trunk floor Keep at least 8 (20 cm) Keep at least 8 (20 cm) Important: Do not install antennas in this area. Keep 8 (20 cm) from edge of the roof Battery Keep at least 8 (20 cm) i F i W S P G 2 E T L 1 E T L WIFI GPS PWR LTE1 LTE2 48 Send Feedback MN003563A01-B Vehicle Installation Dual Diversity Antenna Configuration The dual diversity antenna is a layout of two diversity antennas connected in MIMO (Multiple Input, Multiple Output) configuration. Each antenna is provided with three short, flexible 12-ft coaxial cables (threads) coming out of the antenna bottom side. In one antenna, the cables are connected to the LTE1 and GPS ports of the LXN 500. In the second antenna, the cables are connected to the LTE2 and WIFI ports of the LXN 500. Figure 3-2 Dual Diversity Antenna Important: Orient antenna as shown Keep at least 8 (20 cm) Keep at least 16 (40 cm) LXN500 on trunk floor Keep at least 8 (20 cm) Keep at least 8 (20 cm) Keep at least 8 (20 cm) Important: Do not install antennas in this area. Keep 8 (20 cm) from edge of the roof Battery t n A E T L t n A S P G Send Feedback WIFI GPS PWR LTE1 LTE2 t n A O D V E t n A E T L 49 MN003563A01-B Vehicle Installation Preparing to Install the LXN 500 Tools The following tools and service aids are recommended for installation:
Set of Phillips and flat head screwdriver bits T-6 through T-25 torx bits Battery / air operated drill Set of high speed drill bits (including 6mm bit for bracket holes) Ratchet with extensions Socket torque wrench Socket set (Metric & Imperial) Wrenches (Metric & Imperial) Utility knife Wire cutter Volt-Ampere-Ohm meter Automotive test light Wire Crimp Tool CAT-5e cable tester Measuring tape Flashlight Materials The hardware required to install the LXN 500 in a vehicle consists of:
Tie wraps Electrical tape Wire taps Rubber grommets Spare wire (8-22 gauge) Variety of self tapping screws and bolts Wire connectors / wire terminals / wire lugs / eyelets Planning Be sure to consider the following issues when planning the installation:
Installation location away from air bag deployment zones Environmental considerations Electrical guidelines 50 Send Feedback MN003563A01-B Vehicle Installation Liquid Propane (LP) gas warning Usability by driver/operator Vehicle vendor instructions Local vehicle authority regulations/design rules LXN 500 Mounting Location CAUTION When installing the LXN 500, make sure that the LXN 500 is tightly anchored to the vehicle structure. Unstable mounts can damage the unit. Correct positioning of the components will ensure that the LXN 500 system meets the following requirements:
The LXN 500 is installed inside a ventilated compartment or inside a trunk. To cool the LXN 500, allow sufficient space around the LXN 500 for free air flow (See Figure 3-3). It will not injure the operator or passenger in case of an accident. It does not interfere with the drivers vision or hinder the driver when driving the vehicle. Place the LXN 500 so that it can be easily removed for servicing. Do not mount the LXN 500 system units and route cables where they can be kicked by the drivers or other passengers feet. Verify that the mounting surface is able to support the weight of the units. Select a location that permits routing the RF antenna cables as directly as possible. Do not mount units on a flat or concave surface where the unit could become partially submersed in water. Ventilation The LXN 500 is designed to operate properly in an ambient temperature range of 20C to 60C (-4F to 149F). The LXN 500 must be installed in an unobstructed location to allow proper air flow and away from heat generating equipment such as: radio transmitters, power amplifiers or a cabin heater (See Figure 3-3). CAUTION To avoid overheating of the LXN 500, do not place any object on the LXN 500. To prevent overheat damage to the LXN 500, the unit is designed to automatically shut down at 60C (149F) Send Feedback 51 MN003563A01-B Vehicle Installation Figure 3-3 Recommended Clear Ventilation Area Around the LXN 500 Clear 1.2 (30 mm) Ab SOLUTIONS LXN 500
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2 1
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2 1
. r a e C l Electrical Guidelines The power range requirement for operating the LXN 500 is 9 to 33VDC. The maximal power consumption of the LXN 500 is 70 Watts. CAUTION The LXN 500 is installed in a vehicle with a negative-ground electrical system. DO NOT install the LXN 500 in a vehicle with a positive-ground electrical system. Be sure that the vehicles electrical system is in good condition. Faults in the alternator and ignition system can be a source of severe Radio Frequency Interference (RFI) and can result in LXN 500 system operating problems. Correct any problems in the alternator output, ignition system, and battery condition before beginning the installation. The vehicle must have an alternator that can produce a high-current output at low speed (below 18 m.p.h. or 29 km/h) and in an idle state. It also needs the highest rated heavy-duty battery available for the vehicle. If used, the input power cable of the Optional Power Protection and Back-up Unit must be directly connected to the (+) terminal of car battery and the (-) to the car chassis (See Figure 3-6). Ground Polarity The LXN 500 system will only operate in negative ground electrical systems. Check the ground polarity of the vehicle before starting the LXN 500 system installation to verify that the polarity is correct. Accidentally reversing the polarity will not damage the LXN 500, but will cause the fuse of the power cable to blow. Due to advanced vehicle assembly techniques, different parts of the vehicle chassis may not be connected to the battery negative terminal. Connecting the ground leads of several devices with a common power supply at different locations on the chassis, may cause GROUND potential differences between these locations and damage the LXN 500 system or any other installed equipment. FIRST CHECK that the vehicle chassis point to which you are about to connect the negative lead is properly connected to the battery negative terminal. If the chassis is not properly grounded, connect the negative lead directly to the battery's negative terminal. 52 Send Feedback MN003563A01-B Vehicle Installation When the LXN 500 and the mobile workstation are mounted on a mount or next to each other, use a 10AWG ground wire to connect between the body of the LXN 500 and other units. The ground wire ring lugs must be connected, on one side, to one of the screw holes used to secure the LXN 500 to the mounting bracket and on the other side to the vehicle chassis. IMPORTANT Vehicle common ground points (chassis) should be measured against the vehicle battery negative terminal for no more than 1/2 Ohm. Figure 3-4 Connecting the LXN 500 to Power and Ground LXN 500 PWR 20A Fuse Remove paint from top bracket Vehicle chassis - Remove paint before connection IMPORTANT Connect the red wire directly to the (+) terminal of the vehicle battery and the black wire to the chassis of the vehicle. To chassis of other units installed in the vehicle Installing the Power Cable Perform this procedure to install the LXN 500 power cable. Procedure:
1. Determine a routing plan for the power cable, taking into consideration the location at which the unit is to be mounted, and the location of the vehicle battery. 2. To pass the power cable through the fire wall and into the engine compartment, locate an existing hole with a grommet in the vehicle fire wall, or drill an access hole at the desired location. Insert a grommet inner diameter into the access hole to avoid damage to the cable (See Figure 3-5). Take special care not to damage any existing vehicle wires. Figure 3-5 Cable Routing into Engine Compartment Cover Engine Compartment 20A Fuse Fuse Holder Firewall Grommet Send Feedback 53 MN003563A01-B Vehicle Installation 3. From inside the vehicle, route the red and black power cable leads (without lugs attached) through the access hole into the vehicles engine compartment, using accepted industry methods and standards. 4. Locate the nearest available vehicle chassis ground mounting point and shorten the black lead to remove excess cable length. Install the supplied Ring Lugs onto the stripped end of the black and red lead at the end cable. 5. 6. Position the fuse holder as close as possible to the battery, ensuring that it is not close to any hot engine component. 7. Connect the black lead to the vehicle chassis ground. DO NOT connect the black lead directly to the batterys negative () terminal. 8. Remove the Fuse from the Fuse Holder and connect the red lead of the power cable to the positive
(+) battery terminal. Verify that the adapter cable is connected to the red lead of the main power cable. 9. Plug the fuse into the fuse holder. CAUTION Failure to mount the red lead of the power cable directly to the battery may result in severe alternator whine interference. Cable Routing Before a wire is run or a hole is drilled, inspect the vehicle and determine how and where you intend to mount the LXN 500, antennas and other parts. Plan wire and cable routing to provide maximum protection from overheating, battery acid, moving parts and sharp edges. Keep cables away from ignition circuits to reduce noise pickup in the radio equipment. Verify that the cables are of sufficient length. Do not connect two short lengths with a connector;
doing so will result in signal loss. Refrain from loose excess in the cables, but leave enough slack to allow reconnecting if necessary. Do not run cables externally or underneath floor mats. Do not locate cables where they can be kicked by the driver or passengers or where they can interfere with operation of the drivers foot pedals. When routing the cable, refrain from creating sharp bends or kinks. Cables must be routed through special UL listed conduit/duct for electrical cables. This conduit/duct must fully enclose the cable along its whole length. Installing the Optional Power Protection and Back-up Unit The Power Protection and Back-up Unit (NAV-PAC) is an optional unit that protects the LXN 500 from Voltage spikes during engine cranking, power surges, momentary power losses, abrupt voltage changes and noise interference on incoming from the vehicle power system. The NAV-PAC includes a back-up battery pack that acts as a power reservoir and is charged from the vehicle battery. In the event of a drop in DC Voltage due to engine cranking or total power interruption, the battery maintains power to LXN 500 for a limited period of time. This is essential for preventing brutal shut-down, and memory or data loss. 54 Send Feedback The NAV-PAC has two available models: NP-12 NAV-PAC for 12 Volt vehicle and NP-24 NAV-PAC for 24 Volts vehicles. Figure 3-6 Installing the Optional Power Protection and Back-up Unit MN003563A01-B Vehicle Installation INPUT OUTPUT
+
+
+
+
-
-
-
-
PWR 20A Fuse IMPORTANT Connect the red wire directly to the (+) terminal of the vehicle battery and the black wire to the chassis of the vehicle. For detailed information on the LXN 500 installation, refer to the NAV-PAC INSTALLATION AND OPERATION MANUAL provided with the NAV-PAC. Installing the LXN 500 The LXN 500 should be mounted inside the vehicle so that cables coming from all peripheral devices can be connected easily to the connectors on the back panel. The LXN 500 is designed to be mounted on a flat surface in any position as long as the rear and front panels are accessible. The LXN 500 is mounted by four mounting brackets (See Figure 3-7 and Figure 3-4). The mounting brackets of the LXN 500 enable to mount the LXN 500 on a flat horizontal or vertical surface. The unit is usually installed inside a trunk of a vehicle, or on tray or any fixed mounting board (See Figure 3-7). CAUTION When installed inside a vehicle trunk, be aware that ventilation of the trunk may be necessary to keep the LXN 500 within ambient temperature limits of -4F to 140F (-20C to +60C). If necessary, add fans to control the ambient temperature inside the trunk. IMPORTANT To prevent overheat damage to the LXN 500, the unit is designed to automatically shut down above 60C (149F). Send Feedback 55 MN003563A01-B Vehicle Installation Ground Connection Point Optional Power Protection and Back-up Unit LXN 500 Tray Mounting Brackets Tray Lip Figure 3-7 LXN 500 Installed Inside a Trunk of a Vehicle To install the LXN 500:
1. Connect the four brackets to the LXN 500 using the provided 4mm Allen screws. Torque the screws to 60.7 inch-pounds (70 kg-cm). 2. Ground the LXN 500 to the vehicle chassis (See Ground Polarity on page 52). NOTE The LXN 500 Mounting Bracket must be connected to the vehicle chassis through a low impedance ground connection. Bolt the Mounting Bracket directly to the vehicle chassis or connect it to the vehicle chassis by Ground wire or copper braided ground strap. 3. Secure the LXN 500 to the mounting surface using four 1/4" self-drilling tap screws. 4. Connect the antenna cables to the connectors on the back panel of the LXN 500 (See Figure 3-1 and Figure 3-2). 5. Connect the power cable to the PWR connector at the back panel of the LXN 500 (See Figure 3-4 and Figure 3-6). IMPORTANT To avoid possible shout down of the LXN 500 during engine cranking, a Power Protection and Backup unit should be used (See Installing the Optional Power Protection and Back-up Unit on page 54). Installing Antennas Vehicle RF antennas must be installed external to the vehicle and in accordance with:
Requirements of the antenna manufacturer/supplier. Instructions provided by the installation manual of other radio devices installed next to the LXN 500. 56 Send Feedback MN003563A01-B Vehicle Installation IMPORTANT To assure optimum performance and compliance with RF Energy Safety standards, these antenna installation guidelines and instructions are limited to metal-body vehicles with appropriate ground planes and take into account the potential exposure of back seat passengers and bystanders outside the vehicle. For detailed product safety and RF exposure, refer to Safety and General Information leaflet, Motorola Solutions publication number: 6866537D37. Mounting Guidelines Installation guidelines for antennas:
1. Use only antennas supplied with the LXN 500. 2. Use the installation instructions provided with the antenna by manufacturer/supplier. 3. If possible, the antenna location must not be obstructed by any structure or object. When installing antennas on a vehicle roof, ensure that antennas are installed at least 8 (20 cm) from any edge of the roof. 4. Ensure that the installation surface is grounded by connecting grounding straps between the surface and the vehicle chassis. Send Feedback 57 MN003563A01-B Vehicle Installation 58 Send Feedback Troubleshooting and Maintenance MN003563A01-B Troubleshooting and Maintenance This chapter describes the maintenance operations available for the LXN 500 system. Troubleshooting is the process of identifying the source of a fault. This process must be developed by user to detect a fault as quickly as possible. This guide covers only the high-level troubleshooting process performed by the LXN 500 users. Troubleshooting should start from the least invasive and easy-to-do activities and progress to the more difficult. The following provides a high-level sequence of troubleshooting escalation:
1. Reading LED indications:
The state of the LEDs (See Table 1-1 on page 1-12) is a result of the devices power-on self test and on-going operation. Reading the LEDs souled be done during operation. In most cases, restarting the LXN 500 may resolve problems. 2. Performing PTT calls and data exchange between devices connected to the LXN 500 to test communication. 3. Checking the mobile devices connected to the LXN 500 for proper operation, USIM installation and 4G (LTE) settings. 4. Performing point-to point communication diagnostics between the LXN 500 and a mobile device:
This step requires you to physically test communication at various points throughout the coverage area using a diagnostic application running on one of the mobile devices connected to LXN 500 (See Communication Diagnostics on page 33). 5. Running diagnostic on the LXN 500:
The LXN 500 has a built-in diagnostic option (See Performing Diagnostics on page 33). Using Ethernet wire connection to a laptop and a web browser, the LXN 500 O&M Management can display details about faulty sections of the LXN 500 and provide detailed log of activity. 6. Checking the configuration: This step requires you to have all relevant system information with you to ensure that the LXN 500 is configured correctly. If your LXN 500 is configured as stated in this guide, then you may have to verify that your configuration information is correct. 7. Contacting Motorola Solutions Customer Service for remote connection and troubleshooting of the LXN 500. Send Feedback 59 MN003563A01-B Troubleshooting and Maintenance Troubleshooting Table 4-1 Troubleshooting Problem/Indication LXN 500 does not power up Possible Cause 1. Power button not pressed properly 2. Ambient temperature is out of limits 3. Power cable not connected properly 4. Power cable fuse is blown 10 minutes after startup the CORE or RADIO LED do not show steady green Mobile device (UE) unable to detect LXN 500 Internal synchronization failed. (Core and Radio synchronization failure) 1. Internal Radio and/or Core failure 2. LXN 500 antenna is disconnected 3. Low strength of transmitted signals 4. PLMN ID or LXN Unit ID are incorrectly set 5. Subscriber device is out of coverage area Remedy 1. Press and hold the Power button until the LEDs on the front panel start to illuminate (Powering On on page 18). 2. Verify that the LXN 500 is properly ventilated and resume operation (See Ventilation on page 51) 3. Verify that the power cable is plunged and secured to the PWR connector on the back panel 4. Replace the fuse of the power cable (See Figure 3-4) Perform soft restart using the Power button (See Soft Reseting using the Power Button on page 62) 1. Verify that the RADIO and CORE LEDs show steady green. If not - soft reset the system (See Soft Reseting using the Power Button on page 62). If 10 minutes after reset LEDs does not show steady green, contact support. 2. Verify that LTE1 and LTE2 antenna cables are connected to the LXN 500 (SeeConfiguration Options of Antenna Installation on page 48) 3. Verify that the LXN 500 power settings are configured properly (See Setting the eNodeB on page 30). 4. Verify that PLMN ID or LXN Unit ID are correctly set in the LXN 500. 5. Try to change the location of the mobile device. Move closer to LXN 500 and avoid places that block radio waves like metal objects. Also check:
In the mobile device, verify or set APN Name to Internet and APN type to default Verify the subscribers USIM is registered and activated in the system (See Deactivating/Activating Subscriber on page 25) 60 Send Feedback MN003563A01-B Troubleshooting and Maintenance Table 4-1 Troubleshooting (Continued) Problem/Indication Mobile device unable to connect to LXN 500 Possible Cause 1. APN of LXN 500 is not configured properly in mobile device 2. USIM is not provisioned or disabled in the LXN 500 Remedy 1. In the mobile device, verify or set APN Name to Internet and APN type to default 2. Verify the USIM of the mobile device is listed correctly in the LXN 500 Adding a Single Subscriber (UEs) on page 24 3. Soft reset the mobile device to re-connect (See Soft Reseting using the Power Button on page 62) Mobile device unable to login to one of the applications
(No PTT, messaging or location services) 1. User is not defined in the WAVE 5000 or Dragon Force applications or incorrect password 2. WAVE 5000 certificate is missing in mobile device 3. Certified APK version is missing in mobile device 4. WAVE 5000 and/or Dragon Force application is not enabled in LXN 500 1. Verify that User Names and Passwords are defined in the mobile device for the WAVE 5000 and/or Dragon Force applications Install WAVE 5000 certificate on mobile device Install certified APK version 3. 4. Verify that WAVE 5000 or Dragon Force are installed 2. and can be accessed (See Configuring the DragonForce Server on page 43 and Configuring the WAVE 5000 Server on page 44) After modifying the EARFCN in the LXN 500, mobile devices cannot detect and connect to the LXN 500. 1. The mobile device fails to detect the LXN 500. 1. In the mobile device, perform a search for cellular networks - the required network will not be shown. 2. Restart the mobile device - after the restart, the phone should connect automatically. If not the mobile device does not connect automatically, search for cellular networks and select the APN name of the LXN 500. Send Feedback 61 MN003563A01-B Troubleshooting and Maintenance Software Update The LXN 500 supports easy software update via a flash drive connected to a USB port. Verify that the used flash drive is formatted with FAT32 file system. Perform this procedure to update the LXN 500 software:
1. Contact Motorola Solution support and download the LXN 500 software update file. 2. Copy the update file to:\Update folder on USB flash drive. 3. Power on the LXN 500 and wait until all LEDs show steady green (See Powering On on page 18). 4. Remove the protective cover and insert the flash drive into one of the USB ports on the front panel of the LXN 500. Result: Once the flash drive is inserted, the LXN 500 automatically starts the software update process and the front panel LEDs illuminate orange in a repeated sequence. 5. Wait until all LEDS show steady green and remove the USB flash drive. Install the protective cover on the USB port. Resetting the LXN 500 Soft Reseting using the Power Button Soft reset is a restarting of the LXN 500 such as a personal computer (PC). The action closes all applications and clears any data. Applications and settings are not affected. Perform this procedure to soft reset the LXN 500 using the Power button. Procedure:
1. Press and hold the Power button for four seconds. Result: all LEDs on the front panel blink orange, to indicate power down, and than turn off. 2. Press and hold the Power button for four seconds and release when all LEDs begin to flash green. Wait the until all LEDs are steady green. Soft Resetting via O&M This operation re-boots the LXN 500 the same as soft reseting using the Power button. Perform this procedure to reset the LXN 500 from the O&M. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). 2. Click on and select Reset the LXN 500. Result: The LXN 500 re-boots. Hard Resetting Hard reset is required when the LXN 500 stops to respond and soft reset does not work. Hard reset immediately removes power from the LXN 500 and restarting the computer is required. 62 Send Feedback Perform this procedure to hard reset the LXN 500. Procedure:
MN003563A01-B Troubleshooting and Maintenance 1. Press and hold the Power button for more than 15 seconds. Result: all LEDs on the front panel turn off. 2. Press and hold the Power button for four seconds and release when all LEDs begin to flash green. Wait until the LEDs are steady green. Resetting the eNodeB Use the Reset the eNodeB option when performing configuration and the LXN 500 fails to operate (one or more RADIO LED illuminate orange or red). Perform this procedure to reset the LXN 500. Procedure:
1. Sign in to the LXN 500 O&M Configuration site (See Signing In on page 20). Click on Result: The eNode re-boots and RADIO LED illuminates green. and select Reset the eNodeB. Send Feedback 63 MN003563A01-B Troubleshooting and Maintenance 64 Send Feedback MN003563A01-B Technical Specifications Technical Specifications 4G LTE Release Band Class 3GPP Release 10 4G (LTE) Band 14 4G (LTE) Band 20 4G (LTE) Band 28b Single band supported per each LXN 500 Bandwidth: 5 MHz, 10 MHz, 20 Mhz Output Power 2 x 30 dBm (1 W) effective radiated power (ERP) Bandwidth CONNECTIVITY Wi-Fi Connectivity
(Requires software update) 5 MHz, 10 MHz, 20 Mhz 802.11b/g 2.4 GHz Device can act as access point or client Up to 6 Wi-Fi devices 164 ft (50 m) line-of-sight Wired Connectivity WLAN Security GPS ENVIRONMENTAL Operating Temperature 2 Ethernet ports
(1Gbit/s, RJ-45) 2 USB 2.0 port WPA, WPA2 Autonomous GPS, 1 external antenna Supports NMEA, TAIP-PV Vehicle Configuration -22F to 140F (-20C to 60C) Battery Configuration -22F to 131F (-20C to 55C) (Future option of the LXN 500)
-40F to 185F (-40C to 85C) Via USB/WiFi/Ethernet CE and FCC Storage Temperature MANAGEMENT AND SUPPORT Field-upgradable Regulatory STANDARDS Durability PHYSICAL CHARACTERISTICS Dimensions IP54 Height: 4.6 in (119 mm) Width: 9.2 in (231 mm) Length: 11.6 in (295 mm) 12.67 lb (5.75 kg) Weight Send Feedback 65 MN003563A01-B Technical Specifications POWER Power Max Current 9 - 33 VDC 10 A Max Power Consumption 70 Watts 66 Send Feedback
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2018-01-16 | 758 ~ 768 | TNB - Licensed Non-Broadcast Station Transmitter | Class II permissive change or modification of presently authorized equipment |
2 | 2422 ~ 2452 | DSS - Part 15 Spread Spectrum Transmitter | ||
3 | JBP - Part 15 Class B Computing Device Peripheral | |||
4 | 2017-11-10 | JBP - Part 15 Class B Computing Device Peripheral | Original Equipment | |
5 | 758 ~ 768 | TNB - Licensed Non-Broadcast Station Transmitter | ||
6 | 2422 ~ 2452 | DSS - Part 15 Spread Spectrum Transmitter |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 3 4 5 6 | Effective |
2018-01-16
|
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1 2 3 4 5 6 |
2017-11-10
|
|||||
1 2 3 4 5 6 | Applicant's complete, legal business name |
Motorola Solutions, Inc.
|
||||
1 2 3 4 5 6 | FCC Registration Number (FRN) |
0003778479
|
||||
1 2 3 4 5 6 | Physical Address |
8000 West Sunrise Blvd
|
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1 2 3 4 5 6 |
Ft Lauderdale, Florida 33322
|
|||||
1 2 3 4 5 6 |
United States
|
|||||
app s | TCB Information | |||||
1 2 3 4 5 6 | TCB Application Email Address |
a******@babt.com
|
||||
1 2 3 4 5 6 |
T******@tuv-sud.co.uk
|
|||||
1 2 3 4 5 6 |
T******@btinternet.com
|
|||||
1 2 3 4 5 6 | TCB Scope |
B2: General Mobile Radio And Broadcast Services equipment in the following 47 CFR Parts 22 (non-cellular) 73, 74, 90, 95, 97, & 101 (all below 3 GHz)
|
||||
1 2 3 4 5 6 |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
|||||
1 2 3 4 5 6 |
A1: Low Power Transmitters below 1 GHz (except Spread Spectrum), Unintentional Radiators, EAS (Part 11) & Consumer ISM devices
|
|||||
app s | FCC ID | |||||
1 2 3 4 5 6 | Grantee Code |
AZ4
|
||||
1 2 3 4 5 6 | Equipment Product Code |
92FT7102
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 3 4 5 6 | Name |
D**** Z********
|
||||
1 2 3 4 5 6 | Title |
Regulatory Compliance Manager
|
||||
1 2 3 4 5 6 | Telephone Number |
95472********
|
||||
1 2 3 4 5 6 | Fax Number |
--********
|
||||
1 2 3 4 5 6 |
d******@motorolasolutions.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 3 4 5 6 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
1 2 3 4 5 6 | Yes | |||||
1 2 3 4 5 6 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 3 4 5 6 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 3 4 5 6 | Equipment Class | TNB - Licensed Non-Broadcast Station Transmitter | ||||
1 2 3 4 5 6 | DSS - Part 15 Spread Spectrum Transmitter | |||||
1 2 3 4 5 6 | JBP - Part 15 Class B Computing Device Peripheral | |||||
1 2 3 4 5 6 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Ultra Portable LTE Infrastructure | ||||
1 2 3 4 5 6 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 3 4 5 6 | Modular Equipment Type | Does not apply | ||||
1 2 3 4 5 6 | Purpose / Application is for | Class II permissive change or modification of presently authorized equipment | ||||
1 2 3 4 5 6 | Original Equipment | |||||
1 2 3 4 5 6 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 3 4 5 6 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 3 4 5 6 | Grant Comments | Class II permissive change to add simultaneous transmission as described in this submission. | ||||
1 2 3 4 5 6 | Output power is maximum conducted per port. Device operates in MIMO single carrier or multi carrier (x2) configuration as described in this filing. Installers and end-users must be provided with antenna installation instructions and transmitter operating conditions and instructions for satisfying RF exposure compliance. Contains FCC ID: RYK-WUBA171GN | |||||
1 2 3 4 5 6 | Power output listed is conducted.. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | |||||
1 2 3 4 5 6 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 3 4 5 6 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 3 4 5 6 | Firm Name |
TUV SUD Product Service
|
||||
1 2 3 4 5 6 | Name |
M****** J****
|
||||
1 2 3 4 5 6 | Telephone Number |
00-44********
|
||||
1 2 3 4 5 6 | Fax Number |
00-44********
|
||||
1 2 3 4 5 6 |
m******@tuv-sud.co.uk
|
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 90 | MO | 758.00000000 | 768.00000000 | 1.0000000 | 125.1000000000 Hz | 10M0G7D | |||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | CC | 2422 | 2452 | 0.693 | |||||||||||||||||||||||||||||||||||
2 | 2 | 15C | CC | 2412 | 2462 | 0.893 | |||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
3 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
4 | 1 | 15B | CC | ||||||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
5 | 1 | 90 | 45 MO | 758.00000000 | 768.00000000 | 1.0000000 | 125.1000000000 Hz | 10M0G7D | |||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
6 | 1 | 15C | CC | 2422 | 2452 | 0.693 | |||||||||||||||||||||||||||||||||||
6 | 2 | 15C | CC | 2412 | 2462 | 0.893 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC