FCC ID: 2AP6W-ENCODER01 Video Encoder

 

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TABLE OF CONTENTS

Web UI Configuration

Introduction

Key Features

System Requirements

Tutorial

Part 1. Ultra Encode Setup

Part 2. YouTube Setup

Installation

Safety Information

FCC Compliance Statement

Interfaces & Indicators

Get Started With Ultra Encode

Access Web UI

Initialization

Web UI Configuration

Access the Web UI

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Access the Web UI

Sign In/Out

Dashboard

Streaming Server

General

Encoding Parameters

Network

Firmware

User Admin

About

FAQ

Support

Warranty

Notice

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Introduction

Our Ultra Encode family of universal live media encoders offers systems

integrators, streaming professionals, and OEM partners a flexible and

affordable encoding solution for applications including live streaming, AV over

IP, remote contribution, IP production workflows and much more. Available in

HDMI and SDI models, Ultra Encode supports high-quality H.264, H.265 (HEVC)

and NDI

|HX encoding and multiple streaming protocols with wired or wireless

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network connectivity.

Encoder converts input signal to custom format, using H.264/H.265 video

encoders and AAC audio encoder. It can push multiple streams to

RTSP/RTMP/RTMPS/SRT Caller/SRT Listener/NDI|HX2/HLS(push)/TS over

UDP/TS over RTP video servers simultaneously that you have access to.

Encoder is ideal for broadcast video and audio, natively support live broadcast

for Facebook, YouTube, and Twitch, as well as your own site, with multi-

platform distribution. To custom encoder perfectly for your session, we have

Web UI, where device work status, a thumbnail preview window and tabs for

streaming settings, analytics, and stream health monitoring are provided.

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Key Features

System Requirements

Support RTSP/RTMP/RTMPS/SRT Caller/SRT Listener/NDI|HX2/HLS

(push)/TS over UDP/TS over RTP streaming protocols

Network

Dual stream encoding

Multi-streaming to various video platforms simultaneously

Video encoders - H.264 and H.265 (HEVC)

10/100/1000Mbps Ethernet

Wi-Fi 802.11 b/g/n

USB 3G/4G mobile broadband modem (not included)

Audio encoder - AAC

Web UI Supported Web Browser

Web UI - a remote network management system - provides webpage

Microsoft Internet Explorer 11

configuration with kinds of customization for device functions, including

Microsoft Edge

Dashboard provides real-time device performance status monitor.

Streaming Server provides live stream server configuration.

General provides general settings of your device.

Encoding Parameters provides wizards to configure encoding profile.

Network provides network management and configuration.

Firmware provides online and manual update to refresh device

firmware.

User Admin provides user management.

About provides device information and configuration report for

troubleshooting.

Mozilla Firefox version 61 and above

Google Chrome version 49 and above

Apple Safari 11.1 and above

Opera 55.0.2994.44 and above

Ultra Encode Family

Ultra Encode HDMI

Ultra Encode SDI

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Throughout this tutorial, we’ll walk you through the creation of a basic YouTube live streaming with Ultra Encode.

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Tutorial

Let’s learn by example.

It’ll consist of two parts:

Part 1. Ultra Encode setup

Part 2. YouTube setup

Part 1. Ultra Encode Setup

1. Find Ultra Encode

1. Connect the encoder to a LAN and power it up.

2. Connect input signal.

3. Access Web UI

i.

In Windows 10, open a File Explorer window, find the encoder in Network > Other Devices.

ii. Double click the encoder icon by its serial number to open the Web UI of the device in your default web browser.

4. Log in with your username and password.

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Find your Device

Sign In

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2. Add YouTube streaming session

1.

In the left control panel, go to Streaming Server tab. Click Add Server and choose

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2. Go to YouTube https://www.google.com/device, and paste the code prompted.

3. Follow the page instructions to log in and trust your device.

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4. Choose the Event where you want to show your video clips.

Then you can simply save the server with default parameters for streaming.

5. Go back to the Streaming Server tab and turn on the switch

before YouTube icon to start the streaming session.

Now the encoder is ready to bring your content to YouTube directly with all these settings.

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Part 2. YouTube Setup

Create a live stream task in YouTube Studio to go live, and specify the Title, Category, Privacy, etc.

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Installation

Safety Information

Electrical Safety

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Operation Safety

Seek professional assistance before using an adapter or extension cord.

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Before using the product, make sure all cables are correctly connected and

These devices could interrupt the grounding circuit.

the power cables are not damaged. If you notice any damage, contact your

Make sure that you are using the correct power adapter for the local

dealer immediately.

voltage. If you are not sure about the voltage of the electrical outlet you

To avoid short circuits, keep paper clips, screws, and staples away from

are using, contact your local power company.

connectors, slots, sockets and circuitry.

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If the power adapter is broken, do not try to fix it by yourself. Contact a

Avoid dust, humidity, and temperature extremes. Do not place the product

qualified service technician or your retailer for help.

in any area where it may become wet.

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If you encounter technical problems with the product, contact your dealer

or the Magewell Support Team via support@magewell.net.

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FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and cause undesired operation

(2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Statement

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception,

which can be determined by turning the device off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the device and receiver.

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Connect the device into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure Statement

in conjunction with any other antenna or transmitter.

The antennas used for this transmitter must be installed to provide a separation distance of at least 20cm from all persons and must not be co-located for operating

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Interfaces & Indicators

Ultra Encode HDMI

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Plug included Wi-Fi antenna when you want to connect to a wireless network.

Figure 1 Ultra Encode HDMI

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Ultra Encode SDI

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Plug included Wi-Fi antenna when you want to connect to a wireless network.

Figure 2 Ultra Encode SDI

Indicators status is as follows.

Multiple indicators flash:

All but PWR indicator lights flash once simultaneously: system is booting up

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or rebooting.

The indicator lights flash in turn from IN to Wi-Fi: firmware is updating.

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If any other status appear, please try to unplug and re-plug in the

power cable to recover your encoder.

On: the encoder is streaming to at least one streaming address.

Breathing: none of the live sessions is enabled.

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Indicators

PWR (Power)

On: power on.

Off: power off.

IN (HDMI/SDI)

On: input signal detected.

Off: input signal undetected.

On: Ethernet connected.

Off: Ethernet unconnected.

On: Wi-Fi connected.

Off: Wi-Fi unconnected.

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LIVE

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Wi-Fi

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Get Started With Ultra Encode

Access Web UI

Manage your device via wired networks or Wi-Fi.

1. Connect your device to your LAN and power it up.

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To ensure a smooth video, you are recommended to connect to a

wired network.

2. Open Web UI:

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Via File Explorer on Windows 7/8/8.1/10

i. Open File Explorer in your PC, then locate your device in Network

> Other Devices named Ultra Encode + (Serial number).

ii. Double click the device icon, open the sign page of Web GUI.

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Via device Wi-Fi AP, IP Address: 192.168.48.1

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Plug included Wi-Fi antenna when you want to connect to a

wireless network.

join the device AP.

i.

In your smartphone/pad/laptop, turn on WLAN, search for and

The AP names after your gear's Serial number, and the password

is the last 8 bit of the serial number.

We recommend that the distance between the Web UI and the

encoder should be within 10m.

ii.

In your web browser, enter 192.168.48.1 to open the Web UI.

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3.

Input your username and password.

The default administrator name and password are both Admin.

We recommend you to modify the admin password after initial

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logging-in.

Initialization

a new device name.

Follow the instructions of the Web UI to perform the device initialization and set

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Web UI Configuration

Access the Web UI

If you know your device's IP address, type it into your web browser to Web UI.

Alternatively, you can access the Web UI via wired Ethernet or Wi-Fi.

1. Connect your device to your LAN and power it up.

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To ensure a smooth video, you are recommended to connect to a

wired network.

2. Open Web UI:

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Via File Explorer on Windows 7/8/8.1/10

i. Open File Explorer in your PC, then locate your device in Network

> Other Devices named Ultra Encode + (Serial number).

ii. Double click the device icon to open the sign page of Web GUI.

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Via device Wi-Fi AP, IP Address: 192.168.48.1

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Plug included Wi-Fi antenna when you want to connect to a

wireless network.

join the device AP.

i.

In your smartphone/pad/laptop, turn on WLAN, search for and

The AP names after your gear's Serial number, and the password

is the last 8 bit of the serial number by default.

We recommend that the distance between the Web UI and the

encoder should be within 10m.

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ii.

In your web browser, enter 192.168.48.1 to open the Web UI.

Sign In/Out

simultaneously.

The Web UI allows multiple users to have read/write access to make

configuration settings at the same time after logging-in. However, to avoid

configuration conflicts, we do not recommend you to operate one device

1. Sign In: enter your account and password in the SIGN IN page.

The default administrator name and password are both Admin.

We recommend you to modify the admin password after initial

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logging-in.

2. Sign Out: click the drop-list icon

behind the logging-in username at

the top-right of the Web UI, and select Sign out.

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Dashboard

On Dashboard page, you can:

preview the thumbnail of the encoded video

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check device hardware information

check system performance status

set global volume and color

Set Volume

HDMI/SDI IN: adjust input signal volume

LINE IN: adjust the audio connected to the LINE IN

LINE OUT: adjust the LINE OUT audio which remixes audio embedded in

input signal and LINE IN

: mute current channel

: restore current channel to default value

Reset: restore all settings of the volume to default settings

Done: click to save your configuration

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Set Color

Set color format of preview and stream video.

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Brightness: range from -100 to 100, the default value is 0.

Contrast: range from 50 to 200, the default value is 100.

Saturation: range from 0 to 200, the default value is 100.

Hue: range from -90 to 90, the default value is 0.

Reset: restore all settings of the color to default settings

Done: save your configuration

Preview Thumbnails

target video platform.

Thumbnails give you a quick snapshot of your video as they’re browsing on the

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Check Hardware Information

Serial number: serial number of your unit, which is also marked on your

device.

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Hardware version: hardware version of your unit.

Firmware version: current firmware version that is installed in your unit. You

can update the firmware, via the System > Firmware tab.

Check System Performance

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Gives you an overview of your system CPU, memory usage, network usage

in real-time in order to evaluate the device performance & health.

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Streaming Server

The encoder natively supports streaming to YouTube, Facebook, Twitch, as well as self-defined servers.

Manage Streaming Sessions

The encoder will start working automatically once a streaming session is added.

That is, the first streaming task successfully added will start automatically; or, if

the encode is streaming a TS, SRT or RTMP task, another streaming session,

which use the same protocol as is the one streaming, will automatically start

once added.

Of course, you can manually added, modify, or delete any of streaming

sessions listed in Streaming Server tab.

Click Edit to modify the parameters of the stream.

Click Delete to remove the source from the list.

Turn on/off the switch

to start/stop streaming.

Click Add and select a RTMP, RTMPS, RTSP, SRT Caller/Listener, NDI|HX2,

HLS (push), or a TS over UDP/RTP server to stream to.

Supported streaming protocols - RTMP, RTMPS, RTSP, SRT Caller, SRT

Listener, NDI|HX2, HLS(push), TS over UDP, TS over RTP.

Allow simultaneous sessions over the same streaming protocol.

Up to 6 sessions of TS over RTP and TS over UDP simultaneously.

Up to 6 sessions of SRT Caller and SRT Listener simultaneously,

containing one SRT Listener session at most.

Up to 6 sessions of RTMP and RTMPS simultaneously. It means that as

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long as the destination server allows, RTMP/RTMPS video platforms such

as Twitch, Facebook, YouTube can be streamed to at the same time with

your accounts.

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Stream only 1 session of HLS (push), RTSP, or NDI HX (NDI|HX2).

Total bitrates for different network connection types:

24Mbps for all streams is recommended for a wired network connection

16Mbps for all streams is recommended for a wireless network

connection

Select the main stream or sub stream for each session.

Allow to stream via a different network connection for each session.

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Live Streaming to Twitch

You can stream to Twitch if you have a Twitch account.

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To ensure smooth live streaming experience, connecting to a wired

Ethernet network is recommended.

1. Click + Add Server in the Streaming Server tab, select

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the on-screen instructions to log in and select a server.

Your avatar will be displayed after a successful logging-in.

2. Choose the prime network for streaming.

By default, the network connection priority is: Mobile Broadband >

Ethernet > Wi-Fi.

The device scans for the available network according to the connection

priority and connect to it for streaming. If the current network is

disconnected, the unit automatically re-scans according to the priority.

Plug a USB modem into your encoder while using mobile network to

3. Click Test to check the connection between the server and encoder.

stream.

4. When prompted, click OK.

to start live streaming.

5. Go back to Streaming Server page, turn on

before the added server

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Live Streaming to Facebook Live

You can live broadcast to Facebook if you have a Facebook account.

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To ensure smooth live streaming experience, connecting to a wired

Ethernet network is recommended.

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Stream via the Facebook live interface.

1. Click + Add Server in the Streaming Server tab, select

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2. Click Log In. Follow the on-screen instructions to open Facebook, enter

enter the Stream Name.

the code prompt, and log in.

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Your avatar will be displayed after a successful logging-in.

3. Choose the prime network for streaming.

By default, the network connection priority is: Mobile Broadband >

Ethernet > Wi-Fi.

The device scans for the available network according to the connection

priority and connect to it for streaming. If the current network is

disconnected, the unit automatically re-scans according to the priority.

Plug a USB modem into your encoder while using mobile network to

stream.

4. Click Test to check the network connection.

5. After passing the test, click OK.

6. Go back to Streaming Server page, turn on

before the added

server to start live streaming.

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Stream via a custom RTMP.

1. Click + Add Server, select

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2. Enter Facebook URL and Stream Key.

To create a live stream on Facebook:

i. Go to https://www.facebook.com/live/create to create a live

stream on Facebook.

ii. Click Create Live Stream.

iii. Choose where you want to post your live broadcast.

iv. After inputting the event, or group name, the server URL and

stream key or persistent stream key will be displayed on the

WebUI.

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Select Enable persistent stream key if you want your

stream key to be permanent. If this isn't selected, you

won't be able to use this stream key again after the

streaming session ends.

v. Write a description, Title and Video Game tag.

vi. Go live now or schedule your live session.

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Start the video stream from your encoder before going

live on Facebook.

3. Choose the prime network for streaming.

By default, the network connection priority is: Mobile Broadband >

Ethernet > Wi-Fi.

The device scans for the available network according to the connection

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priority and connect to it for streaming. If the current network is

disconnected, the unit automatically re-scans according to the priority.

Plug a USB modem into your encoder when using mobile network to

stream.

4. Click Test to check the network connection.

5. Go back to the Streaming Server page, and turn on

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added server to start live streaming.

Live Streaming to YouTube

You can stream to YouTube if you have a YouTube account, and you have

enabled the Live streaming feature of your channel at least 24 hours before

your streaming.

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To ensure smooth live streaming experience, connecting to a wired

Ethernet network is recommended.

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To enable the Live streaming feature, refer to YouTube Help.

1. Click + Add Server in the Streaming Server tab, select

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the Stream Name, follow the on-screen instructions to log in and select a

server.

2. Click Log In. Follow the on-screen instructions to open YouTube, enter the

code displayed on your device, and log in.

Your avatar will be displayed after a successful logging-in.

3. Choose the prime network for streaming.

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By default, the network connection priority is: Mobile Broadband >

Ethernet > Wi-Fi.

The device scans for the available network according to the connection

priority and connect to it for streaming. If the current network is

disconnected, the unit automatically re-scans according to the priority.

Plug a USB modem into your encoder while using mobile network to

stream.

4. Tap Publish to and select a channel or event for your session.

Choose Add a new stream and enter title, description and privacy. Then a

new live event would be added to your logging-in account automatically.

And you can stream to YouTube using streamer without clicking on go

live in YouTube Studio.

successful live broadcast.

Choose a channel or event. Then go live in YouTube studio to ensure a

5. Click Test to check the connection between the server and encoder.

6. When prompted, click OK.

7.

(Optional) To add other YouTube accounts, repeat step 3 to 5.

8.

(Optional) Choose where you want to post your live broadcast.

9.

(Optional) To delete a server: touch the server, slide to the left, and click

Delete. When prompted, click Confirm.

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RTMP/RTMPS

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Name: specify a name for current task to facilitate server management,

which will be displayed in the server list.

Stream: choose to deliver a main or sub stream, which can be customized

in Encoding Parameters tab.

URL: enter the RTMP URL address, or an RTMP address you have obtained

from the live stream platform. Full address example:

rtmp://192.168.1.136:1935/live. The port number part :1935 can be

omitted, and the value range is 1 to 65535. If the RTMP address is a domain

name, live can be omitted. If the RTMP address is an IP address, The part

live cannot be omitted.

Stream key: enter the stream key obtained from the live stream platform.

Authentication: turn on if your live streaming service provider requires.

Obtain the User Name and Password from your live streaming service

provider.

> Wi-Fi.

stream.

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Network: The device scans for the available network according to the

connection priority and connect to it for streaming. If the current network is

disconnected, the unit automatically re-scans according to the priority.

By default, the network connection priority is: Mobile Broadband > Ethernet

Plug a USB modem into your encoder while using mobile network to

Test: check the connection between the server and encoder.

Save: save current configuration.

The encoder can stream up to 6 RTMP/RTMPS servers simultaneously. The

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recommended total bitrates for the streams is below 24Mbps for a wired

network connection, and 16Mbps for a wireless network connection.

RTSP

Name: specify a name for current task to facilitate server management,

which will be displayed in server list.

Port: specify RTSP stream port, the default port is 554.

Connections: set number of clients for each RTSP stream, 8 clients are

supported at most.

Parameters tab.

from sub key.

Parameters tab.

main key.

Main stream: turn on to push main stream. Specify parameters in Encoding

Main key: specify key for main stream. The main key should be different

Sub stream: turn on to push sub stream. Specify parameters in Encoding

Sub key: specify key for sub stream. The sub key should be different from

Audio: turn on to stream audio signal, otherwise audio will not be delivered.

The audio signal consists of audio embedded in input signal and LINE IN.

Save: save current configuration.

Only 1 RTSP streaming session can be started each time, but you can add

multiple servers to the streaming server list.

After configuration, the stream URLs display at the end of the page.

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SRT Caller

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Name: specify a name for current task to facilitate server management,

which will be displayed in server list.

Stream: choose to stream main or sub stream, which can be customized in

Encoding Parameters tab.

Address: enter the Listener address when Mode is set to Caller. If the SRT

listener and caller are on the same LAN, enter the private IP address of the

SRT listener on the LAN. If the SRT listener and caller are in different network

environments, enter the public IP address of the SRT listener.

Port: enter the port number specified by the encoder, which ranges from 1

to 65535.

caller and listener.

Latency: possible values are 30, 60, 120, 500, 1000, 5000, 8000ms. The

default value is 120. We recommend that you set the same latency for SRT

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Bandwidth: indicate the portion of the total bandwidth of a stream required

for the exchange of SRT control and recovery packets. Available values are

10%, 25%, 50%, 75%. A worse network condition requires more bandwidth

for overhead to ensure normal transmission.

Stream ID: specify Stream ID of 0 to 256 characters which should be

consistent with that of its sender.

Encryption: specify the stream encryption algorithm to ensure the data

security, options are AES-128/192/256.

Passphrase: specify stream key of 10 to 79 characters, which is the same as

the SRT listener.

Test: check the connection between the server and encoder.

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Save: save current configuration.

The encoder can stream up to 6 SRT servers. If the unit streams via wired

network, the total code stream is recommended to below 24 Mbps, below

16 Mbps via wireless network.

SRT Listener

Name: specify a name for current task to facilitate server management,

which will be displayed in server list.

Stream: choose to stream main or sub stream, which can be customized in

Encoding Parameters tab.

Port: specify the service port of the encoder, ranging from 8000, and 10000

to 65535. The default value is 8000.

Latency: options are 30, 60, 120, 500, 1000, 5000, 8000ms and the default

value is 120ms. We recommend that you set the same latency for SRT caller

and listener.

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Bandwidth: indicate the portion of the total bandwidth of a stream required

for the exchange of SRT control and recovered packets. Available values are

10%, 25%, 50%, 75%. A worse network condition requires more bandwidth

for overhead to ensure normal transmission.

Connections: 8 connections at most.

Encryption: specify encryption algorithm for stream data security. Options

are AES-128/192/256.

the SRT caller.

Passphrase: specify stream key of 10 to 79 characters, which is the same as

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NDI HX

Save: save current configuration.

The encoder can stream up to 6 SRT sessions simultaneously, containing

one SRT Listener session at most. If the unit streams via wired network, the

total code stream is recommended to below 24 Mbps, below 16 Mbps via

wireless network.

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After configuration, the play URL and passphase are shown in the page

Name: specify a name for current task to facilitate server management,

which will be displayed in server list.

Specify the Group name which the source belongs to. It is case-

insensitive, and should be a combination of A to Z, a to z, 0 to 9 and

special characters like _-. Multiple groups are supported, which should

Source Video

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Group name

be comma-separated.

By default, it is public.

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Source name

By default, it is #serial-no#, serial number.

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Discovery Server: turn on the switch to auto-detect a source sender in

different network segment and ping the sender. And the Server IP should

be the IP address of the server running discovery server software. By default,

the switch is off.

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Failover: turn on to protect your NDI transmission from failure. If the initial

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source video fails, the backup device begins to provide a service. The initial

source will be automatically switched back to after it recovers. This function

is disabled by default.

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Source name shows the backup NDI channel name.

Click Change... and select the failover (backup) video device within the

same NDI group as the initial source.

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IP Address shows the IP Address of the backup NDI channel which is

automatically obtained after you select the backup NDI source.

Receiver Control: turn on Web control to enable you to open the Web UI

by clicking the gear icon in the NDI Studio Monitor application.

Only 1 NDI streaming session can be started each time, but you can add

multiple servers to the streaming server list.

When live streaming to NDI server, the encoder would send the main and

sub streams simultaneously.

You can push NDI over sub stream at the following encode profile:

Resolutions: 640x480, 640x360

Frame rate: 60, 59.94, 50, 30, 29.97, 25, 24, 15, 10, 5fps. To ensure

smooth viewing experience, the frame rate above 29.97fps is

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recommended.

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Max bitrate: 2 Mbps

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HLS

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Name: specify a name for current task to facilitate server management,

which will be displayed in server list.

Main stream: switch it on when pushing main stream. Modify the stream

profile in Encoding Parameters tab.

Main key: set key for main stream. The keys of main and sub stream should

be different.

Sub stream: switch it on when you want to encode sub stream. Modify the

stream profile in Encoding Parameters tab.

Sub key: set key for sub stream. The sub key should be different from main

key.

Save: save current server configuration.

Only 1 HLS streaming session can be started each time, but you can add

multiple servers to the streaming server list.

After configuration, the stream URLs of main and sub stream will display at

the end of the setting page.

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TS over UDP/RTP

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Name: specify a name for current task to facilitate server management,

which will be displayed in server list.

Stream: choose to stream main or sub stream, which can be customized in

Encoding Parameters tab.

Address: specify the destination address.

Port: specify the stream port. The value ranges from 1 to 65535.

Network: The device scans for the available network according to the

connection priority and connect to it for streaming. If the current network is

disconnected, the unit automatically re-scans according to the priority.

By default, the network connection priority is: Mobile Broadband > Ethernet

Plug a USB modem into your encoder while using mobile network to

> Wi-Fi.

stream.

Save: save current configuration.

The encoder can stream up to 6 TS sessions simultaneously. The

recommended total bitrates for the streams is below 24Mbps for a wired

network connection, and 16Mbps for a wireless network connection.

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General

■

Device Name: range from 1 to 32 characters, including A-Z, a-z, 0-9, space

._- + ' [ ] ( ) and cannot begin or end with a space.

Set Input

■

■

Color format: input video color format. Check the box to select other

options, including RGB, YUV BT.601, YUV BT.709, YUV BT.2020.

Quantization: input quantization range. Check the box to select other

options, including Full range(0-255), Limited range(16-235).

38

Set Output

YUV BT.709.

■

■

■

Color format: check the box to select other options, including YUV BT.601,

Quantization: check the box to select other options, including Full range(0-

255), Limited range(16-235).

Saturation: check the box to select other options, including Full range(0-

255), Limited range(16-235), Extended GAMUT range(1-254).

A/V Sync

■

Audio offset ranges from -200 to 200ms.

To match up the audio and video tracks, set a positive value to delay the

start of the audio track, or set a negative value to reduce the delay.

We recommend that you start your live after this configuration to enjoy the

A/V sync adjustment.

39

Reset Your Device

■

■

work.

configurations to defaults.

Reset all settings: be cautious that resetting your device would restore

Reboot the device: power off the device and restart it when it does not

40

Encoding Parameters

Set Main Stream

■

Output: by default, it follows input resolution, frame rate, bitrate. However,

when the pixel rate of the input signal reaches 170MHz, 4:4:4/4:2:2, the

horizontal and vertical resolutions will both go down to half of the original

■

Bitrate Encoding: live stream at CBR (Constant Bitrate) for bandwidth

stability. VBR(Variable Bitrate) files vary the amount of output data per time

values.

segment.

■

■

■

■

■

Code type: options are H.264 and H.265(HEVC) encoders.

Encoding profile: for H.264 encoder, the profiles can be High/Main

profile/Baseline. For H.265 (HEVC), it can be Main profile.

Quantization range: options are Full range(0-255), Limited range(16-235).

Keyframe interval: options are 1, 2, 5, 10, 30, 60sec. A smaller number will

result in a larger file size and less buffer time for seeing the first frame.

Bit rate stats duration: adjust bit rate by image complexity to ensure the

stability of the code stream within the set period. The default value is

recommended. A smaller value means more information may need to be

discarded when the image data bursts.

41

Set Sub Stream

Output: by default, it is 1280x720p30 at 1Mbps.

■

■

■

■

■

Encoding profile: sub stream uses H.264 encoder. The profiles can be High

profile, Main profile and Baseline.

Quantization range: options are Full range(0-255), Limited range(16-235)

Keyframe interval: options are 1, 2, 5, 10, 30, 60sec. A less number will

result in a larger file size and less buffer time for seeing the first frame.

Bit rate stats duration: adjust bit rate by image complexity to ensure the

stability of the code stream within the set period. The default value is

recommended. A smaller value means more information may need to be

discarded when the image data bursts.

Set Audio

■

AAC: all audio streams will be affected by modifying the AAC bitrate. It

ranges from 16 to 256 Kbps, and the default value is 128 Kbps.

42

Network

Networking information, including Ethernet, Wi-Fi and AP, can be set in the Network tab.

Set Ethernet

The device automatically detects and connects to the Ethernet when

networking to a DHCP-enabled LAN. Or you can set the IP address manually

for a fixed IP address or an auto-networking failure.

Set IP address manually: turn on the switch to modify current network

setting or when being connected to a non-DHCP network.

■

■

■

■

■

■

■

IP address: device IP address.

Subnet mask: device subnet mask.

Network gateway: device gateway.

DNS: DNS server IP address.

Apply: make current configuration effective. When prompted, click Yes.

Verify: input new IP address to open the Web UI.

43

Set Wi-Fi

16 Wi-Fi network information can be saved for auto-detection.

Disconnect: click to cut off current Wi-Fi network.

Change... click to choose a different WLAN to connect to.

SSID: named after device serial number.

■

■

■

■

■

■

■

■

Status: Wi-Fi signal strength.

IP address: WLAN IP address.

Subnet mask: WLAN subnet mask.

Network gateway: WLAN gateway.

DNS: WLAN DNS server IP address.

44

Set AP

You device can work as an AP to be joined to for remote web control.

■

Disable: click to turn off AP mode. This renders you unable to manage the

device over AP, which is not recommended, especially when you are using

wireless network or linux/mac OS.

SSID: by default, it is named after the device serial number.

IP address: fixed as 192.168.48.1.

Subnet mask: fixed as 255.255.255.0.

Change password

■

AP password: the default AP password is the last 8-bit of the serial

number. It ranges from 8 to 16 characters including A-Z, a-z, 0-9, space

._-+'[]() and cannot begin or end with a space.

Set Mobile Network

The encoder supports streaming via a USB modem.

IP address: IP address assigned by the USB modem.

Subnet mask: subnet mask.

Network gateway: gateway.

DNS: DNS server IP address.

■

■

■

■

■

■

■

■

45

Firmware

Detect and update firmware to the latest version online, or you can manually add a firmware file to update the unit to specified version.

Online Update

flow on the control panel.

By default, the function is on. When a new version is detected, a

icon will

1. Turn on

switch, and the online update function is on. The unit would

detect the latest released firmware automatically when connecting to the

Ethernet.

2. Click

icon to check for the latest firmware manually.

3. Click Update button to download and install the new version file if any.

Do not disconnect from the power source or perform any operation while

updating the firmware as this could damage your gear.

After a successful update, the device will restart automatically.

4. Verify: click

checking for updates again.

"Your firmware is up to date." indicates the update is successful.

46

Manual Update

1. Click on click to update to select the .mwf firmware update file from your

local storage, or just drag and drop the file from your computer into the

upload zone.

Dowload firmware file from our official website.

The device will automatically verify the update file and upload the file after

the file verification is passed.

2. Click Update to download and install the new version file. Then the device

will reboot to complete the update.

Do not disconnect from the power source or perform any operation while

updating the firmware as this could demage your gear.

3. Verify: check the Firmware version in Dashboard or Firmware tab. It

should be the same as your target version number.

47

User Admin

Administrator is allowed to perform the following tasks. The User Admin tab is invisible when you log in as a general user.

Create/Remove General User Accounts

■

■

Modify User Password

Create/Remove General User Accounts

After signing in with default admin account, you may need to add general

users to give them permissions to do basic operations, like monitoring the

device, or setting some of the parameters.

1. Access the Web UI, and sign in as administrator.

2. Go to User Admin tab.

3. Click Add user.

4. Enter username, password, and confirm your password.

The username is a string of 3 to 12 characters, which contains the

letters A-Z, a-z, numbers 0-9 and underline.

The password is a string of 1 to 32 characters, which contains the

letters A-Z, a-z, numbers 0-9 and special characters _~!@#$%^&*-+=.

5. Click OK.

You can add up to 15 general users.

6. To delete a user: Click Delete in the username card. When prompted, click

■

■

Yes.

48

Modify User Password

Set Password in the following ways.

1. Modify user password logged-in via drop-list beside your avatar at the top

right

2. Modify a specified user password in User Admin tab with admin account

Modify current logged-in user password

1. Log in Web UI.

password.

2. Click the drop-list icon

beside your avatar icon, and click Change

3.

In the pop up window, type in your old password, the new password, and

confirm your new password.

The password is a string of 1 to 32 characters, which contains letters A-Z,

a-z, numbers 0-9 and special characters _~!@#$%^&*-+=.

4. Click OK.

49

Modify a specified user password

1. Access the Web UI and sign in with the administrator account.

2. Go to User Admin tab, then you can change any user's password.

3. Click Set password.

4.

In the pop up window, type in and confirm your password.

The password is a string of 1 to 32 characters, which contains letters A-Z,

a-z, numbers 0-9 and special characters _~!@#$%^&*-+=.

5. Click OK.

50

About

Obtain basic data for device maintenance in About tab.

Check System Information

Device name: device name which can be modified in the General > Device

■

■

■

■

■

■

■

name tab.

Product name: device family name.

Serial number: device serial number.

Hardware version: device hardware version.

Firmware version: device firmware version, which can be update in the

Firmware tab.

Ethernet MAC address: device Ethernet MAC address.

Wi-Fi MAC address: device Wi-Fi MAC address.

Export Configuration Files

Export reports from your encoder when you want to get help from the

Magewell Support team. These files will help our support engineers get a better

understanding of your device status and other related information.

1. Go to About > Report.

2. Click Export... to generate a .html file.

3. When prompted, click Export.

51

FAQ

How to turn on/off AP mode

What is the encoding format for live broadcast?

AP mode is on by default. You can go to Network > AP section to turn

Two data encoding methods for main stream: CBR(constant bitrate) and

on/off the AP mode and change AP password.

VBR(variable bitrate) - which can be modified in the WebUI > Encoding

Parameters, and CBR for sub stream which can not be changed.

Can Ultra Encode stream to multiple destinations at

Can I set one live stream server to use the main stream

the same time?

and the other to use the sub stream?

■

Allow simultaneous sessions over the same streaming protocol.

Yes. You can select the main stream or sub stream for each session.

■

■

■

Up to 6 sessions of TS over RTP and TS over UDP simultaneously.

Up to 6 sessions of SRT Caller and SRT Listener simultaneously,

containing one SRT Listener session at most.

Up to 6 sessions of RTMP and RTMPS simultaneously. It means that as

long as the destination server allows, RTMP/RTMPS video platforms

such as Twitch, Facebook, YouTube can be streamed to at the same

time with your accounts.

■

Stream only 1 session of HLS (push), RTSP, or NDI HX (NDI|HX2).

52

What to do if I forget the Web UI password?

■

Forgot admin password:

Press a paperclip or similar object into the hole shown in the figure. Hold

the paperclip in place until all indicators but power flash twice, then remove

the paper clip.

Be cautious that resetting would lose all your configuration data.

■

Forgot a general user's password:

Sign in Web UI with the administrator account, then go to User Admin tab,

then you can change the specific user's password.

53

Support

Get the Latest Information

If you have any problems using Magewell products or need more technical

information, please visit the following.

Tutorial video: Magewell TV

■

■

■

YouTube channel: Magewell Video Capture Device

Knowledge base: Ultra Encode Support

Technical Support

Ticket System: If you have any questions using Magewell products or need

technical assistance, please submit and track your inquiries by clicking here.

54

Warranty

Limited Warranty

The period of free limited warranty goes as below:

Ultra Encode Family: two (2) years;

■

■

The power adapter provided as accessories: one (1) year;

How to get the limited warranty

Except otherwise set between you and Magewell in advance in a written form, the free limited warranty service starts from the date on your proof of purchase. The

proof can be: sales contract, formal sales receipt, invoice or delivery note. The earliest date of these proofs is the starting date of the free limited warranty.

1. Please contact the Magewell support team by email (support@magewell.net) first, to determine whether your problem can only be solved by returning it to

Magewell for repair. Magewell might ask you to take photos of the front and back of the defective products.

2. Magewell will issue an RMA letter to you if it is confirmed that you need to return the faulty product for further examination or repair. Please fill in the RMA with

necessary information as required.

the shipping cost.

If it is regular repair, you will be responsible for the shipping cost, duties and insurance cost (if applicable); if the product is DOA, Magewell will be responsible for

3.

If some components need to be replaced, Magewell will decide to repair, renovate or replace the components by itself. Magewell may use new or repaired

component to repair the product. The repaired product can be expected to work normally and the performance to remain the same. Repaired products can

work in a good working condition and at least function the same as the original unit. The original replaced component will become the property of Magewell

and components which are replaced for the client will become his/her property.

4.

If the product is within warranty, Magewell will repair or replace the faulty units at its own discretion. In circumstances where the faulty unit is replaced by another

one, Magewell may use new, repaired or renovated units. The faulty unit will then become the property of Magewell while the replacement unit will become the

property of the purchaser.

5.

If the warranty expires, Magewell will inform the purchaser whether the products can be repaired and the maintenance costs they need to pay. If purchasers

55

decide to repair, Magewell will repair, renovate, or replace the components after receiving the maintenance costs. If purchasers give up repairing, Magewell will

dispose of the faulty unit if the purchaser chooses that option.

6. The repaired or replaced product assumes 1) the remaining term of the Warranty of the replaced unit or faulty unit; 2) ninety (90) days from the date of

replacement or repair, whichever provides longer coverage for you. The extended warranty is only valid for repaired/replaced components.

7. The period of service depends on the client’s location (country and area) and the product.

To view the complete warranty policy, please visit www.magewell.com/quality-assurance.

56

Notice

Copyright © 2021 Nanjing Magewell Electronics Co., Ltd.

All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or

other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and

certain other noncommercial uses permitted by copyright law.

Trademarks

■

■

■

■

■

■

shall prevail.

HDMI, the HDMI logo and High-Definition Multimedia interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is trademark or registered

trademark of Microsoft Corporation. OS X and macOS are trademarks or registered trademarks of Apple Inc. NDI is trademark or registered trademark of NewTek Inc.

Other trademarks and company names mentioned are the properties of their respective owners.

About this Document

This document is for reference only. Please refer to the actual product for more details.

The user shall undertake any losses resulting from violation of guidance in the document.

In case that PDF document cannot be opened, please upgrade the reading tool to the latest version or use other mainstream reading tools.

This company reserves rights to revise any information in the document anytime; and the revised contents will be added to the new version without prior

announcement. Some functions of the products may be slightly different before and after revision.

The document may include technically inaccurate contents, inconsistencies with product functions and operations, or misprint. Final explanations of the company

The only warranties for Magewell products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein

should be construed as constituting an additional warranty. Magewell shall not be liable for technical or editorial errors or omissions contained herein.



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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July 09, 2021

Equipment Autorisation Division

Federal Communications Commission

7435 Oakland Mills Road

Columbia, MD 21046

FCC ID: 2AP6W-ENCODER01

Product Name: Video Encoder

Request for Confidentiality

Pursuant to Sections 0.457 and 0.459 of the commissions rules, we hereby request that

the following documents be held confidential:

• Schematics

• Block diagram

• Operation description

These materials contain trade secrets and proprietary information and are not

customarily released to the public. The public disclosure of this information might be

harmful to the company and provide unjustified benefits to our competitors.

<Signature>：

Name：Xiaoyong Zhu

Title：Product manager

Applicant Company：Nanjing Magewell Electronics Co., Ltd.



 

 

 

 

 

 

 

 

 

 

 

 

 

 

Nanjing Magewell Electronics Co., Ltd.

Statement

We

Nanjing Magewell Electronics Co., Ltd.

Hereby Declare that

The product Video Encoder, models no. Ultra Encode HDMI, Ultra

Encode SDI, Ultra Encode AIO, Ultra Encode HDMI 4K, Ultra Encode

SDI 4K, Ultra Encode AIO 4K are all identical in interior structure,

electrical circuits and components, and just the model names are different

for the marketing requirement.

Your assistance on this matter is highly appreciated.

Yours sincerely,

Signature:

<Signature>：

Name：Xiaoyong Zhu

Title：Product manager

Applicant Company：Nanjing Magewell Electronics Co., Ltd.