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Telus 3G38WV-TS USER GUIDE Telus 3G38WV-TS Copyright Copyright2011 NetComm Limited. All rights reserved. The information contained herein is proprietary to NetComm Limited. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Limited. Please note: This document is subject to change without notice. Save Our Environment When this equipment has reached the end of its useful life, it must be taken to a recycling centre and processed separately from domestic waste. The cardboard box, the plastic contained in the packaging, and the parts that make up this device can be recycled in accordance with regionally established regulations. Never dispose of this electronic equipment along with your household waste. You may be subject to penalties or sanctions under the law. Instead, ask for disposal instructions from your municipal government. Please be responsible and protect our environment. This manual covers the following products:
NetComm 3G38WV-TS DOCUMENT VERSION 1.0 - Initial document release DATE 24/10/2011 Table 1 - Document Revision History YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 2 Table of Contents Overview ........................................................................................................................................................................................ 4 Introduction ................................................................................................................................................................................................... 4 Target Users .................................................................................................................................................................................................. 4 Prerequisites.................................................................................................................................................................................................. 4 Notation ........................................................................................................................................................................................................ 4 Product Introduction ..................................................................................................................................................................... 5 Product Overview .......................................................................................................................................................................................... 5 Package Contents ......................................................................................................................................................................................... 5 Product Features ........................................................................................................................................................................................... 5 Note about your SIM ...................................................................................................................................................................................... 5 Physical Dimensions and Indicators ............................................................................................................................................ 6 LED Indicators ............................................................................................................................................................................................... 6 Integrated Interfaces ..................................................................................................................................................................... 6 Physical Dimensions ...................................................................................................................................................................................... 7 3G38WV-TS Default Settings ......................................................................................................................................................................... 7 Safety and Product Care ............................................................................................................................................................... 8 Installation and Configuration of the 3G38WV-TS ........................................................................................................................ 9 Placement of your 3G38WV-TS ..................................................................................................................................................................... 9 Hardware installation.................................................................................................................................................................................... 10 First Time Simple Configuration Wizard ......................................................................................................................................................... 11 Management Console Login Procedure ........................................................................................................................................................ 17 Management Console .................................................................................................................................................................................. 17 Advanced Features ...................................................................................................................................................................................... 20 Additional Product Information ................................................................................................................................................... 47 Using the 3G38WV-TS to make and receive telephone calls.......................................................................................................................... 47 Technical Data ............................................................................................................................................................................. 50 Electrical Specifications ................................................................................................................................................................................ 50 Environmental Specifications / Tolerances .................................................................................................................................................... 50 FAQ .............................................................................................................................................................................................. 51 Appendix A: Tables...................................................................................................................................................................... 53 Legal & Regulatory Information................................................................................................................................................... 54 Contact......................................................................................................................................................................................... 56 Telus 3G38WV-TS User Guide 3 YML38 www.netcommlimited.com Overview Telus 3G38WV-TS Introduction This manual provides information related to the installation, operation, and utilisation of the 3G38WV-TS. Target Users The individual reading this manual is presumed to have a basic understanding of telecommunications terminology and concepts. Prerequisites Before continuing with the installation of your 3G38WV-TS, please confirm that you comply with the minimum system requirements below. An activated TELUS SIM card. Computer with Windows, Macintosh, or Linux-based operating systems with a working Ethernet adapter with TCP/IP Protocol installed. A Web Browser such as Internet Explorer, Netscape Navigator, Mozilla Firefox, Opera, Safari etc. Wireless Computer System Requirements:
o Computer with a working 802.11b, 802.11g or 802.11n wireless adapter. Notation The following symbols are utilised in this user manual:
The following note requires attention
The following note provides a warning
The following note provides relevant information YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 4 Product Introduction Product Overview 2 x Voice ports (circuit-switched) 1 x 10/100 LAN Ethernet port 802.11n/300Mbps Wireless1 (Backward compatible with 802.11b/g) 1 x WAN Ethernet port for optional alternate Internet connectivity (ADSL/Cable/Satellite) Quad-Band HSPA+ (where network is available) Up to 21Mbps down / 5.76Mbps up1 Supports auto Internet fallback to WAN WiFi Protected Setup (WPS) for wireless connectivity Browser based interface for configuration and management Wireless security options- WEP, WPA, WPA2 2 x Internal WiFi antennas 1. Speeds are dependent on network coverage. See your MBB provider coverage maps for more details. The total number of Wi-Fi users can also affect data speeds. Maximum wireless signal rate and coverage values are derived from IEEE Standard 802.11g and 802.11n specifications. Actual wireless speed and coverage are dependent on network and environmental conditions included but not limited to volume of network traffic, building materials and construction/layout. Package Contents The 3G38WV-TS package consists of:
3G38WV-TS NetComm Smart Hub 4G HSPA+ WiFi Router with Voice 12VDC~1.5A Power Adapter 1 x External Antenna 1 x RJ-45 LAN Cable 1 x RJ-11 phone cable Quick Setup Guide Wireless Security Card If any of these items are missing or damaged, please contact TELUS Client care at 1-866-558-2273 Product Features The NetComm Smart Hub 4G creates a secure WiFi network, providing Internet access for up to 15 users and simultaneous phone service using the TELUS 4G network. With quick and easy setup the NetComm Smart Hub 4G provides a landline experience without the need for fixed line connections. Simply plug the NetComm Smart Hub 4G into a power outlet then insert an active TELUS SIM card into the slot on the rear panel to access a 4G Internet connection within minutes. The NetComm Smart Hub 4G incorporates a WLAN 802.11b/g/n access point, one 10/100Mbps Ethernet port, one 10/100Mbps Ethernet WAN port and two phone ports for making and receiving telephone calls. It features the latest security options such as WPA and WPA2 data encryption, SPI (Stateful Packet Inspection) Firewall and VPN pass through. Note about your SIM Your NetComm Smart Hub 4G will lock itself to a SIM card once it has been inserted. Once your NetComm Smart Hub 4G has been locked to a particular SIM card, two things will happen. You wont be able to use the SIM card in any other device (including other NetComm Smart Hub 4Gs). You wont be able to use other SIM cards in your NetComm Smart Hub 4G (including other TELUS SIM cards). Please note: A firmware upgrade or factory reset will not affect the SIM lock to the NetComm Smart Hub 4G. For additional support please contact TELUS Client care at 1-866-558-2273 Telus 3G38WV-TS User Guide 5 YML38 www.netcommlimited.com Telus 3G38WV-TS Physical Dimensions and Indicators LED Indicators The 3G38WV-TS has been designed to be placed on a desktop. All of the cables exit from the rear for better organization. The display is visible on the front of the 3G38WV-TS to provide you with information about network activity and the device status. See below for an explanation of each of the indicator lights. LED INDICATOR ICON DEFINITION WiFi WAN LAN 4G Line 1 Line 2 Power Solid blue light when WLAN is enabled. Blinks on traffic (data transfer) WAN mode: Lights up when the router is connected to the internet via a fixed line WAN connection Solid blue light when specific LAN connection is established. Blinks on LAN port traffic Solid blue light when the 3G38WV-TS is connected via 4G, blinks on traffic Solid blue light when the analog telephone connected to Line 1 is off-
hook, blinks on incoming call Solid blue light when the analog telephone connected to Line 2 is off-
hook, blinks on incoming call Solid amber light when device is powered on. Blinking during device start up. Table 2 - LED Indicators Integrated Interfaces The following integrated interfaces are available on the rear of the 3G38WV-TS:
INTERFACE SIM Slot Insert your SIM card here (until you hear a click). Please be careful to insert the SIM in the correct orientation by viewing the printed icon. FUNCTION 4G Antenna Attach in the 4G Antenna here in a clockwise direction. WAN LAN Line 1 Line 2 WAN Ethernet port for Fixed Line (ADSL/Cable/Satellite) connection LAN Port for wired Ethernet clients (Computers, Laptops, etc) Phone port to enable connection to a standard analog telephone Phone port to enable connection to a standard analog telephone Reset/WPS Hold this button down for over 10 seconds to reset to factory defaults. Hold and release this button for less than 10 seconds to enable the WPS push-button-connect function. Power Power connector, connects to a DC 12V 1.5A Power Adapter Table 3 - Rear Panel Ports YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 6 Physical Dimensions The following page lists the physical dimensions of the 3G38WV-TS. Figure 1 - 3G38WV-TS Dimensions 3G38WV-TS Length Height Width Weight 133 mm 137 mm 34 mm 250 grams Table 4 - Device Dimensions 3G38WV-TS Default Settings The following tables list the default settings for the 3G38WV-TS. Static IP Address:
Subnet Mask:
Default Gateway:
LAN (MANAGEMENT) 192.168.20.1 255.255.255.0 192.168.20.1 Table 5 - LAN Management Default Settings WAN mode:
SSID:
Security:
Security Key:
WAN (INTERNET) DHCP Table 6 - WAN Port Default Settings WIRELESS (WI-FI)
(Refer to the included wireless security card) WPA-PSK
(Refer to the included wireless security card) For security purpose, each 3G38WV-TS comes with a unique SSID that varies by a 2 digit number at the end. e.g. SSID: TELUS_Smart_Hub_XX Table 7 - WiFi Default Settings 3G38WV-TS WEB INTERFACE ACCESS Username:
Password:
admin admin Table 8 - Web Interface Default Settings 3G38WV-TS DEFAULT APN Default APN:
isp.telus.com Table 9 - Default APN Settings Telus 3G38WV-TS User Guide 7 YML38 www.netcommlimited.com Telus 3G38WV-TS Safety and Product Care With reference to unpacking, installation, use and maintenance of your electronic device, the following basic guidelines are recommended:
Do not use or install this product near water to avoid fire or shock hazard. For example, near a bathtub, kitchen sink, laundry tub, or near a swimming pool. Also, do not expose the equipment to rain or damp areas (e.g. a wet basement). Do not connect the power supply cord on elevated surfaces. Allow it to lie freely. There should be no obstructions in its path and no heavy items should be placed on the cord. In addition, do not walk on, step on or mistreat the cord. To safeguard the equipment against overheating, make sure that all openings in the unit that offer exposure to air are unobstructed. WARNING Disconnect the power line from the device before servicing. Transport and Handling When transporting the 3G38WV-TS, it is recommended to return the product in the original packaging. This ensures the product will not be damaged. In the event the product needs to be returned, ensure it is securely packaged with appropriate padding to prevent damage during courier transport. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 8 Installation and Configuration of the 3G38WV-TS Placement of your 3G38WV-TS Just like your mobile phone, the 3G38WV-TSs location will affect its signal strength to the TELUS Mobile Base Station (Cell Tower). The data speed achievable from the 3G38WV-TS is relative to this signal strength, which is affected by many environmental factors. Please keep in mind that the 3G38WV-TS will need adequate signal strength in order to provide Internet connectivity whilst choosing a location to place your 3G38WV-TS. Similarly, the wireless connection between your 3G38WV-TS and your Wi-Fi devices will be stronger the closer your connected devices are to your 3G38WV-TS. Your wireless connection and performance will degrade as the distance between your 3G38WV-
TS and connected devices increases. This may or may not be directly noticeable, and is greatly affected by the individual installation environment. If you have concerns about your networks performance that might be related to range or obstruction factors, try moving the computer to a position between three to five meters from the 3G38WV-TS in order to see if distance is the problem. Please note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help. Please ensure that your 3G38WV-TSs 4G external antenna is positioned vertically (toward the ceiling). If you experience difficulties connecting wirelessly between your Wi-Fi Devices and your 3G38WV-TS, please try the following steps:
In multi-storey homes, place the 3G38WV-TS on a floor that is as close to the centre of the home as possible. This may mean placing the 3G38WV-TS on an upper floor. Try not to place the 3G38WV-TS near a cordless telephone that operates at the same radio frequency as the 3G38WV-TS (2.4GHz). Avoid obstacles and interference Avoid placing your 3G38WV-TS near devices that may emit radio noise, such as microwave ovens. Dense objects that can inhibit wireless communication include:
Refrigerators Washers and/or dryers Metal cabinets Metallic-based, UV-tinted windows Large aquariums If your wireless signal seems weak in some spots, make sure that objects such as those listed above are not blocking the signals path (between your devices and the 3G38WV-TS). Cordless Phones If the performance of your wireless network is impaired after considering the above issues, and you have a cordless phone:
Try moving cordless phones away from your 3G38WV-TS and your wireless-enabled computers. Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check manufacturers information). If this fixes the problem, your phone may be interfering with the 3G38WV-TS. If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network. For example, change the phone to channel 1 and move your 3G38WV-TS to channel 11. See your phones user manual for detailed instructions. If necessary, consider switching to a 900MHz or 5GHz cordless phone. Choose the Quietest Channel for your Wireless Network In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with your wireless network. Use the Site Survey capabilities found in the Wireless Utility of your wireless adapter to locate any other wireless networks that are available (see your wireless adapters user manual), and switch your Router and computers to a channel as far away from other networks as possible. Experiment with more than one of the available channels, in order to find the clearest connection and avoid interference from neighbouring cordless phones or other wireless devices. Telus 3G38WV-TS User Guide 9 YML38 www.netcommlimited.com Hardware installation Telus 3G38WV-TS 1. Attach the supplied antenna to the port marked 4G Antenna. [This should be attached in a clockwise direction.]
2. Insert your SIM card (until you hear a click) into the SIM slot. Please note: SIM cards are assigned specific rate plans for the NetComm Smart Hub 4G. Once activated in your NetComm Smart Hub 4G, these plans and SIM card will not work in other TELUS devices. 3. For voice functionality, connect a standard Analog telephone to the port labelled Line 1 using the RJ-11 Cable provided. 4. Connect the power adapter to the Power socket on the back of the 3G38WV-TS. 5. If required - To activate jacks in your home or office connect an RJ-11 cable from the port labelled Line 2 to any wall jack. 6. Plug the power adapter into the wall socket and switch on the power. 7. Wait approximately 60 seconds for the 3G38WV-TS to power up. Connecting via a cable 1. Connect the Ethernet cable provided to the port marked LAN at the back of the 3G38WV-TS. 2. Connect the other end of the yellow Ethernet cable to your computer. 3. Wait approximately 30 seconds for the connection to establish. 4. Open your Web browser and type http://192.168.20.1 into the address bar and press enter. 5. Follow the steps to set up your 3G38WV-TS. 6. After the setup process is completed, you will be connected to the Internet. Connecting wirelessly 1. Ensure Wi-Fi is enabled on your device (computer/laptop/Smartphone). 2. Scan for wireless networks in your area and connect to the network name that matches the Wireless network name found on the Wireless Security Card (included in the box). Figure 2 - Included Security Card Please note: For security purposes, each 3G38WV-TS has a unique SSID (such as TELUS_Smart_Hub_XX) and Wireless Security Key. The included Wireless Security Card lists these instead of the xxxxxs shown in the screenshot above. 3. When prompted for your wireless security settings, enter the Wireless security key listed on your Wireless Security Card. 4. Wait approximately 30 seconds for the connection to establish. 5. Open your Web browser and type http://192.168.20.1 into the address bar and press enter. 6. Follow the steps to set up your 3G38WV-TS. 7. After the setup process is completed, you will be connected to the Internet. 8. To connect additional devices via WiFi, repeat steps 1 through 4. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 10 First Time Simple Configuration Wizard When you log in to your NetComm Smart Hub 4G for the first time, you will be presented with the NetComm Smart Hub 4G Set-up Wizard as shown in the screenshot below. This wizard can be skipped by clicking on the link shown on the screenshot below. You can re-run the Setup Wizard again anytime after first use by selecting the Startup Wizard option under the Administration tab in the Advanced View of the management console. Select your Language Preference, Time Zone and whether you would like to activate the System Monitor feature and then click Next to continue;
Figure 3 - Startup Wizard Language, Time Zone and System Monitor Settings Please note: The System Monitor feature will regularly check the internet connection. If the specified failure count is exceeded, the device will reset the MBB connection. You also can choose Periodic Reboot to reboot the router from this page. For more information on this feature please refer to the System Monitor section on page 43. Figure 4 - Startup Wizard - Web Configuration Username and Password Settings This page allows you to customize the username and password required to administer your 3G38WV-TS. It is recommended that you choose a unique password for added security. Please enter the username and password that you wish to use, or leave these fields unchanged to use the default username and password of admin. Click Next to continue. Telus 3G38WV-TS User Guide 11 YML38 www.netcommlimited.com Telus 3G38WV-TS The next page allows you to configure basic Wi-Fi settings. Figure 5 - Startup Wizard - Wi-Fi Settings Wireless (Wi-Fi):
Wi-Fi is set to On by default. Changing this option to Off will turn off the wireless feature and you will not be able to connect to your 3G38WV-TS via Wi-Fi. SSID Broadcast Name (Max 32 Characters):
The SSID (Service Set Identifier) is the name of your wireless network. Use a unique name to identify your wireless network so that you can easily connect from your wireless clients. This field is case sensitive and can be up to 32 characters. You should change the default SSID for added security. SSID Broadcast:
Select Disable to hide the SSID of your 3G38WV-TS. If disabled, other people will not be able scan and detect your 3G38WV-TSs SSID. Click Next to continue. Figure 6 - Startup Wizard - Wi-Fi Security Settings This page allows you to configure Wi-Fi security settings for your 3G38WV-TS. Setting a strong wireless security level (such as WPA-PSK - AES) can prevent unauthorized access to your wireless network. Please enter the Security Key that you wish to use, or leave this field unchanged to use the default Security Key. Click Next to continue. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 12 This page allows you to configure the AssureNet service settings. AssureNet is a service offered to Business customers who subscribe to the TELUS AssureNet product. It provides an automatic failover and failback between your wireline and wireless Internet services. In the event your wireline service becomes unavailable, AssureNet automatically swaps to your wireless service to maintain Internet connectivity. In the event of a failover or failback occurring, an email and/or SMS notification message can be sent advising you of the current Internet connection conditions. If you want to enable the AssureNet feature, click Yes and the following warning will be displayed. Click Ok to continue. Figure 7 - Startup Wizard - AssureNet Service Settings Figure 8 - Startup Wizard - AssureNet Service Warning Select your location from the Where are you located? drop down menu and click Next to continue. Figure 9 - Startup Wizard - AssureNet Service Settings - Location Telus 3G38WV-TS User Guide 13 YML38 www.netcommlimited.com Telus 3G38WV-TS On the next page, select the type of connection your wireline service utilises. You can select from:
Figure 10 - Startup wizard - AssureNet Service Settings - Connection Type - DHCP
- DHCP (Auto config)
Static (fixed IP) PPPoE Figure 121 - Startup wizard - AssureNet Service Settings - Connection Type - Static IP When selecting Static IP or PPPoE, you will need to enter the configuration details provided to you by your Internet Service Provider. These can include:
Figure 11 - Startup wizard - AssureNet Service Settings - Connection Type - PPPoE
Your static IP address The appropriate subnet mask The appropriate gateway IP address A primary and (if supplied) secondary DNS server to use Your username and password After selecting the appropriate connection type and entering any required configuration information, click Next to continue. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 14 Select how you would like to be notified of a failover or failback occurring. You can select from an Email, an SMS, Both an Email and an SMS or None. Click the appropriate option for your environment. Figure 13 - Startup wizard - AssureNet Service Settings - Notification Settings Enter a name to identify the 3G38WV-TS (This name is used in the Email or SMS message) and then enter the applicable email address(es) or Mobile Telephone number(s). Click Next to continue. Figure 14 - Startup wizard - AssureNet Service Settings - Inbound Data Settings Enabling Inbound Data provides the ability to configure a dynamic DNS service with your current Internet IP address. If you would like to use this feature, select Yes and the following warning will be displayed. Click Ok to continue Figure 15 - Startup Wizard - Inbound Data Warning Enter the appropriate dynamic DNS service account details. You are able to select from the following dynamic DNS providers:
dyndns.org freedns.afraid.org
- www.zoneedit.com
- www.no-ip.com
- Custom DDNS server (for using a service not currently in the list) After entering your dynamic DNS service details, click Next. Telus 3G38WV-TS User Guide 15 YML38 www.netcommlimited.com Telus 3G38WV-TS Figure 16 - Startup Wizard - Review your settings Review your settings then click Finish to save configuration. Click Back if you want to make changes. After clicking Finish, the 3G38WV-TS will save your configuration and reboot itself. Please wait as this process takes about 2 minutes. You will be guided back to the management console once the process is complete. Figure 17 - Startup Wizard - Saving your settings YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 16 Management Console Login Procedure After first time setup, the management console will be password protected to prevent unauthorized access to the configuration settings of your 3G38WV-TS. To log in to the management console and view the status and make changes to your 3G38WV-TS, please follow the steps below:
1. Open your web browser (e.g. Internet Explorer/Firefox/Safari) and navigate to http://192.168.20.1 2. Enter the username and password configured during the first time setup and click submit. The default username admin with a blank password if the details havent been customized. Click Login to continue. Please note: If you forget the username and password you selected during the 3G38WV-TS set-up process, holding the reset button for over 10 seconds will restart the unit with the original settings (username: admin / admin). Please note: In the event that your Internet connection becomes unavailable and no fail over service has been configured, the 3G38WV-TS Management console page will display when attempting to browse to an Internet site. Figure 18 - Management Console Login Management Console Basic Status Overview The basic status page provides basic system related information. It can be accessed by clicking on the Switch to Basic view button from the top of the status page. The status page shows the current primary Internet connection, WAN/LAN status, MBB connection status, current Signal Strength
(dBm) and the SIM Status. Figure 19 - Basic View Status Telus 3G38WV-TS User Guide 17 YML38 www.netcommlimited.com General Settings Telus 3G38WV-TS The General Settings page enables you to change the username and password required to login to the Management console and adjust the time zone. Figure 20 - Basic View - Internet MBB Settings Figure 21 - Basic View - MBB Settings The MBB Settings page enables you to select which of the configured MBB profiles will be used to connect to the Internet. You can also configure the connection operating mode. You can select from the following options:
Always on Off Automatic MBB Backup When using the Automatic MBB Backup option, pick a high availability site (such as: alive.telus.com) as the address to test your 3G38WV-TSs connectivity with. In the event the primary WAN connection is unavailable, the 3G38WV-TS will automatically swap to your configured MBB connection. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 18 Wireless This page allows you to configure basic Wi-Fi settings for this device such as enabling/disabling the Wi-Fi functionality, changing the Wireless Network Name (SSID) or the Wireless Security key. Figure 22 - Basic View - Wireless OPTION DEFINITION Wireless (WiFi) ON/ OFF:
Changing this option to Off will turn off the WiFi feature on the 3G38WV-TS and you will not be able to connect to your 3G38WV-TS wirelessly. SSID Broadcast Name (SSID):
SSID Broadcast:
Security Key Type Security key:
The SSID (Service Set Identifier) is the name of your wireless network. Use a unique name to identify your wireless device so that you can easily connect to it from your wireless clients. This field is case sensitive and can be up to 32 characters. Select Disabled to hide the SSID of your 3G38WV-TS. If disabled, other people will not be able to easily see your 3G38WV-TSs SSID. To add wireless clients with broadcast disabled, the SSID will need to be manually configured on each wireless client. Select the type of security in use for the WiFi network. For more information please see the Wireless Security chapter on page 33. Enter your chosen Wireless Security key here. The default WPA-PSK key is printed on the wireless security card and on the Product ID on the bottom of the 3G38WV-TS. Please note that whilst the key can be customized on this page, the key will revert to the default if the 3G38WV-TS is reset to factory default. WPA Algorithms Select the type of WPA encryption to use. Table 10 - Basic View - Wi-Fi Settings Telus 3G38WV-TS User Guide 19 YML38 www.netcommlimited.com Telus 3G38WV-TS Advanced Features The basic configuration interface is intended to provide access to all the settings that most people will want to use on their 3G38WV-TS. There are advanced settings available if desired which are accessible by viewing the advanced settings pages. Click Switch to Advanced View for configuring the advanced features of your 3G38WV-TS. Status The status page provides system related information and is displayed when you login to the 3G38WV-TS management console and switch to Advanced View. By default, the status page will show System Info, Local Network, WWAN, Connection Status and Ethernet Port Status. To view either WAN, PPPoE, PPTP status, Call-Forwarding rules or the Usage Monitor, click on their relevant links below the green menu bar. The sections are hidden by default, to view them all, click on the All Status button. Each section contains a breakdown of information relevant to the connection type or function. Figure 23 - Advanced View Status Figure 24 - Advanced View - Status - Usage Monitor The Usage Monitor shows your current Internet usage and the number of incoming and outgoing telephone calls. You can utilise this to keep track of your data or call allowances. Rebooting or resetting your 3G38WV-TS will not clear these statistics, you will need to click the Reset Usage link as shown above. This is to ensure your statistics are still correct in the event of an interruption to the power. The Call Forward section displays any active call forwarding rules you have in place. Figure 25- Advanced View - Status - Call Forwarding Status YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 20 Internet Settings WWAN This page allows you to setup your WWAN (Wireless Wide Area Network) connection. Figure 26 - Advanced View WWAN Settings OPTION DEFINITION Profile Name Description for the profile APN MBB NAT Interface Metric Please enter the APN name you wish to connect to in this field. Please dont edit this unless you are aware of what effect it will have. Enabled by Default, this option allows you to switch NAT (Network Address Translation) on or off. This field allows you to customize the metric of the MBB interface. This setting will have no effect for most users, but may be required for advanced routing configurations (Static Routes, RIP, VPN, etc) Operation Mode; There are 3 Options:
Always ON OFF Keeps the Internet connection alive, does not disconnect Does not connect to the Internet Automatic MBB Backup The Automatic MBB Backup feature of the 3G38WV-TS is designed to provide a backup MBB Internet connection when you use the WAN connection as your primary connection type. When the primary connection fails, the Internet connection will automatically switch to your MBB WAN connection. Once your WAN Internet connection is back online, the 3G38WV-TS will reconnect to your wireline WAN service. To use this feature, you will need both an Ethernet WAN connection (from an xDSL modem/ISDN/Satellite etc) and an MBB connection. Voice Roaming (Outgoing) Enable outgoing voice calls when utilising a different MBB provider. Voice Roaming (Incoming) Enable incoming voice calls when utilising a different MBB provider. Data Roaming Select to enable or disable data roaming on your MBB connection Table 11 - Advanced View - Internet Settings Please note: Voice and Data Roaming are disabled by default. The Management Console page will display if you attempt to utilise a Roaming service. Telus 3G38WV-TS User Guide 21 YML38 www.netcommlimited.com Telus 3G38WV-TS Band Settings The band settings page enables you to select which frequency band you will use for your connection and enable you to scan for available network operators in your area. The following frequency bands are available to select from:
Figure 27 - Advanced View Band Selection Autoband WCDMA All WCDMA 850/1900 2G All 2G 850/1900 The default setting of Autoband should be appropriate for the majority of users. You can also scan for available MBB service providers in your area by selecting Manual for the Current Operator Selection Mode and then clicking the scan button. Figure 28 - Advanced View Operator Selection A list of the detected MBB service carriers in your area will be displayed. Select the most appropriate MBB service from the list shown and click Apply. The default setting of Automatic should be appropriate for the majority of users and locations. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 22 WAN The WAN page allows you to configure the optional WAN Ethernet port. Select the WAN connection type suitable for your environment and configure parameters according to the selected connection type. STATIC (fixed IP) If your WAN connection uses a static IP address, please select STATIC (fixed IP) and fill in the required information in the fields provided. Figure 29 - Advanced View - WAN - Static IP Settings NAME DESCRIPTION IP Address:
Netmask:
Gateway:
Type in the IP address assigned by your Internet Service Provider Type in the Subnet mask assigned by your Internet Service Provider Type in the WAN Gateway assigned by your Internet Service Provider Primary/ Secondary DNS:
Type in the DNS address assigned by your Internet Service Provider MAC Clone:
Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet. If you are using the computer which used to connect to the Internet via a cable modem, you can simply press the Default button to fill the MAC address field with the MAC address of your computer. NAT Configuration Enable or disable Network Address Translation for this connection type Table 12 - Advanced View - WAN Settings - Static IP Please refer to the WAN Failover Backup section on page 27 for information on configuring the WAN failover feature and enabling the Failover notification function. Click Apply to save the settings. Telus 3G38WV-TS User Guide 23 YML38 www.netcommlimited.com Telus 3G38WV-TS DHCP This connection will get the IP address from the Internet service provider. Leave everything as default unless instructed by your Internet Service Provider. Figure 30 - Advanced View - WAN - DHCP Settings NAME DESCRIPTION Host Name Please input the host name of your computer. This is optional, and only required if your service provider asks you to do so. Mac Clone Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet. If you are using a computer which used to connect to Internet via a cable modem, you can simply press the Default button to fill the MAC address field with the MAC address of your computer. NAT Configuration Enable or disable Network Address Translation for this connection type Table 13 - Advanced View - WAN Settings - DHCP Please refer to the WAN Failover Backup section on page 27 for information on configuring the WAN failover feature and enabling the Failover notification function.. Click Apply to save the settings. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 24 PPPoE (ADSL) Most ADSL/ADSL2+ services use the PPP over Ethernet protocol. Use this if you are utilising a fixed line broadband service. Figure 31 - Advanced View - WAN - PPPoE Settings NAME DESCRIPTION Username/Password Type in your PPPoE account username and password. Operation Mode; There are 3 options:
Always on On Demand OFF MAC Clone Keeps the Internet connection alive, does not disconnect. Only connects to the Internet when theres a connect attempt Only connects to the Internet when the Connect button on this page is pressed, and disconnects when the Disconnect button is pressed. Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet. If you are using the computer which used to connect to the Internet via cable modem, you can simply press the Default button to fill the MAC address field with the MAC address of your computer. NAT Configuration Enable or disable Network Address Translation for this connection type Please refer to the WAN Failover Backup section on page 27 for information on configuring the WAN failover feature and enabling the Failover notification function. Table 14 - Advanced View - WAN Settings - PPPoE Click Apply to save the settings. Telus 3G38WV-TS User Guide 25 YML38 www.netcommlimited.com Telus 3G38WV-TS PPTP This connection type enables the 3G38WV-TS to connect to a VPN server via a bridged WAN device. Any device connected to the 3G38WV-TS can then access the VPN based resources available. Figure 32 - Advanced View - WAN - PPTP Settings NAME DESCRIPTION Server IP Type in the server IP address assigned by your Internet Service Provider. User Name/Password Type in the username and password assigned by your provider. Address Mode Select Dynamic if your service uses a DHCP server, or select Static and type in the IP address, Subnet Mask and Default Gateway assigned by your Internet Service Provider. Operation Mode; There are 3 options:
Always On On Demand OFF Mac Clone Keeps the Internet connection alive, does not disconnect. Only connects to Internet when theres a connection attempt Only connects to the Internet when the Connect button on this page is pressed, and disconnects when the Disconnect button is pressed. Please input the MAC address of your computer here if your service provider only permits computers with a certain MAC address to access the Internet. If you are using a computer which used to connect to the Internet via a cable modem, you can simply press the Default button to fill the MAC address field with the MAC address of your computer. NAT Configuration Enable or disable Network Address Translation for this connection type Table 15 - Advanced View - WAN Settings - PPTP Please refer to the WAN Failover Backup section on page 27 for information on configuring the WAN failover feature and enabling the Failover notification function.. Click Apply to save the settings. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 26 WAN Failover Backup The WAN Failover Backup feature of the 3G38WV-TS is designed to provide a backup MBB Internet connection in case your primary connection should fail. The 3G38WV-TS sends ping requests to the specified Internet Host to verify whether the Internet connection is online and functioning. The Fail Count specifies how many successive ping attempts can fail before the 3G38WV-TS fails over to the MBB WAN connection while the Success Count specifies how many ping attempts must succeed in order to reset the Fail counter. To use this feature, you will need both an Ethernet WAN connection (from an xDSL modem/ISDN/Satellite etc) and an MBB WAN connection. To set up WAN failover on your 3G38WV-TS, first tick Enable automatic MBB Backup, then fill in the fields that appear. Figure 33 - Advanced View - WAN Failover Settings NAME DESCRIPTION Automatic MBB Backup Default setting is Disable. Set it to Enable if you intend to turn on the Automatic MBB Backup function. MBB NAT Interface Metric Internet Host Fail Count Success Count Enable NAT on the MBB connection The default value is 20; please enter the valid value from 1 to 9999 suitable for your network environment Enter an Internet address here to check the Internet Connection. The default value is alive.telus.com. The number of ping attempts which can fail before the connection is considered offline. The number of ping attempts which must succeed before the connection is considered online. Table 16 - Advanced View - WAN Failover Settings Click Apply to save the settings. Failover Notifications Figure 34 - Advanced View - Failover Notification Settings Failover notifications enable you to send an email or SMS to the nominated email address and/or mobile telephone number in the event that the primary connection becomes unavailable. A message will also be sent when the primary connection becomes available again. Simply enter the appropriate configuration information and the selected email address or destination number and click Apply. You can also test these settings by clicking the Send Email button. Telus 3G38WV-TS User Guide 27 YML38 www.netcommlimited.com Telus 3G38WV-TS LAN LAN functionality of the 3G38WV-TS can be configured from this page. Using this page, a user can change the LAN Subnet, gateway IP address, DHCP settings, Static DHCP Lease settings, and many others. Figure 35 - Advanced View - LAN Settings NAME DESCRIPTION IP Address Netmask The local IP address of 3G38WV-TS The subnet mask for the local network. MBB IP Forwarding (Transparent Bridging) Bridge the WAN port to the LAN port. The connected LAN device is then live on the Internet. LAN 2 LAN 2 IP Address LAN2 Subnet Mask DHCP Type Start IP Address End IP Address Netmask Used to configure a secondary LAN IP Address (optional) The local IP address of the secondary LAN IP Address The subnet mask of the secondary IP Address Please leave this set to Server unless you have another DHCP server on the same network. The Start IP address of your DHCP IP Pool. The End IP address of your DHCP IP Pool. The subnet mask of the IP Address Primary DNS Server/ Secondary DNS Server This Feature allows you to manually assign DNS Servers Gateway Lease Time Statically Assigned The default is the IP of your 3G38WV-TS DHCP Lease time of the DHCP Client of your 3G38WV-TS This feature allows you to statically assign IP addresses to the MAC Addresses. The Format of MAC address is XX:XX:XX:XX:XX:XX 802.11d Spanning Tree The default is Disable, select Enable to enable this feature. LLTD IGMP Proxy UPnP Link Layer Topology Discovery (LLTD). The default is Disable, select Enable to enable this feature. Internet Group Management Protocol (IGMP), The default is Disable, select Enable to enable this feature. Universal Plug and Play (UPnP), The default is Enabled, select Disable to disable this feature. Router Advertisement The default is Disable, select Enable to enable it. PPPoE relay DNS Proxy Click Apply to save the settings. YML38 www.netcommlimited.com The default is Disable, select Enable to enable it. The default is Enable, select Disable to disable it. Table 17 - Advanced View - LAN Settings Telus 3G38WV-TS User Guide 28 Advanced Routing This page allows you to configure static and dynamic routing rules for your 3G38WV-TS. Advanced Routing Static Static Routing allows computers that are connected to your 3G38WV-TS to communicate with computers on another LAN segment which are connected to it via another router. To set a rule, you need to specify the following:
Figure 36 - Advanced View - Advanced Routing Settings Destination Range Select from Host (255.255.255.255) or Net (and then enter the appropriate subnet mask) Gateway Interface Comment to identify the route entered (optional) Advanced Routing Dynamic Dynamic Routing uses the RIP protocol to allow the 3G38WV-TS to adapt to changes in the network. RIP enables the device to determine the best route for each packet based on the hop count or number of hops between Source and Destination. To enable Dynamic Routing, select Enable from the drop box and click Apply. SNMP Settings SNMP is used to display or collect data from the 3G38WV-TS. Various system information including interface statistics, uptime, ane memory usage are available when viewed with an appropriate SNMP trap monitor. OPTION DEFINITION Figure 37 - Advanced View - SNMP Settings Trap Destination The IP address of the computer or device running the SNMP Trap monitor application Heartbeat Interval The amount of time in seconds between updates to the SNMP data shown Trap Persistence The length of time the trap will retain its data Trap Retransmission Time The length of time between an SNMP Trap resending its data Table 18 - Advanced View - SNMP Settings Telus 3G38WV-TS User Guide 29 YML38 www.netcommlimited.com Telus 3G38WV-TS DHCP Client List This page allows you to view the current DHCP clients that have obtained IP leases from your 3G38WV-TS. The MAC address, assigned IP address and the expiry period is shown for all computers who have automatically obtained addresses from the 3G38WV-TS. Please note that this list is stored in the devices volatile memory, and is therefore cleared if the device is reset or if any changed are applied to configuration. Figure 38 Advanced View DHCP Client List YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 30 Wireless Settings Basic This page allows you to define the basic wireless settings for the 3G38WV-TS. Radio On/Off:
Wi-Fi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the 3G38WV-TS and you will not be able to connect to your 3G38WV-TS wirelessly. Figure 39 Advanced View Wi-Fi Settings OPTION DEFINITION Network Mode; There are 5 modes to select from:
11b/g mixed mode:
Both 802.11b and 802.11g wireless devices are allowed to connect to your 3G38WV-TS. 11b only:
11g only:
11n only:
Select this if all of your wireless clients are 802.11b. Select this if all of your wireless clients are 802.11g. Select this if all of your wireless clients are 802.11n. 11/b/g/n Mixed mode:
Select this if 802.11b and 802.11g and 802.11n wireless devices are in your network. Network Name (SSID):
The SSID (Service Set Identifier) is the name of your wireless network. Use a unique name to identify your wireless device so that you can easily connect to it from your wireless clients. This field is case sensitive and can be up to 32 characters. You should change the default SSID for added security. Frequency (Channel):
This setting configures the frequency that the Wireless Radio uses for wireless connectivity. Select one channel that you wish to use from the drop down list. WDS Mode:
WDS (Wireless Distribution System) is a system that enables the wireless interconnection of access points, and allows a wireless network to be expanded using multiple access points without a wired backbone to link them. Each WDS Access Point needs to be set with the same channel and encryption type. Table 19 - Advanced View - Wi-Fi Settings Click Apply to save the settings. Telus 3G38WV-TS User Guide 31 YML38 www.netcommlimited.com Telus 3G38WV-TS Advanced This page allows you to modify the advanced wireless settings for your 3G38WV-TS. These settings should not be changed unless you are aware of what effect they will have. OPTION DEFINITION Figure 40 - Advanced View - Advanced Wi-Fi Settings Beacon Interval:
Interval of time in which the wireless router broadcasts a beacon which is used to synchronize the wireless network. Data Beacon Rate (DTIM):
Enter a value between 1 and 255 for the Delivery Traffic Indication Message (DTIM). A DTIM is a countdown informing clients of the next window for listening to broadcast and multicast messages Fragment Threshold:
This specifies the maximum size of a packet during the fragmentation of data to be transmitted. If you set this value too low, it will result in bad performance. RTS Threshold:
AP Isolation:
When the packet size is smaller than the RTS threshold, the wireless router will not use the RTS/CTS mechanism to send this packet. This feature allows you to isolate clients on your wireless network. To enable communication between the wireless clients connected to your 3G38WV-TS, select Disabled. To terminate the communication between the wireless clients, please choose Enabled. TX Power:
This determines the output power of the antenna WMM Capable:
WMM (WiFi MultiMedia) if enabled, supports QoS for experiencing better audio, video and voice in applications WMM Parameters:
Click on the WMM Configuration button to configure the WMM parameters Broadcast Network Name (SSID):
Select Disabled to hide the SSID of your 3G38WV-TS. If disabled, other people will not be able scan and detect this products SSID. Click Apply to save the settings. Table 20 - Advanced View - Advanced Wi-Fi Settings YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 32 Security This page allows you to configure the wireless security for your 3G38WV-TS. Setting up sufficient wireless security can prevent unauthorized access to your wireless network. OPTION SSID Choice:
Security Mode:
Access Policy:
Figure 41 - Advanced View - Wi-Fi Security Settings DEFINITION Select the SSID that you wish to configure the security settings of. Select the security mode for the wireless network. See below for more information This feature allows MAC Address Control, which prevents unauthorized clients from accessing your wireless network. Select whether to allow/block users on the policy list, and add their MAC addresses to the list on the format XX:XX:XX:XX:XX:XX Table 21 - Advanced View - Wi-Fi Security Settings Security Mode You may choose from the following wireless security options:
Disabled Open Shared WEP AUTO WPA WPA-PSK WPA2 WPA2- PSK WPA-PSK-WPA2-PSK WPA1-WPA2 802.1x. Refer to the instructions on the following pages to configure the different Wireless Security types. Telus 3G38WV-TS User Guide 33 YML38 www.netcommlimited.com Telus 3G38WV-TS WEP WEP (Wired Equivalent Privacy) helps prevent against unwanted wireless users accessing your 3G38WV-TS. It offers a lower level of security in comparison to WPA-PSK and WPA2-PSK. Enter the Security Key you would like to use in the WEP Key 1 field. Click Apply to save the settings. Figure 42 - Advanced View - Wi-Fi Security Settings - WEP WPA1/WPA2 WPA (Wi-Fi Protected Access) authentication is suitable for enterprise applications. It must be used in conjunction with an authentication server such as RADIUS to provide centralized access control and management. It provides a stronger encryption and authentication solution. Figure 43 - Advanced View - Wi-Fi Security Settings - WPA1/WPA2 YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 34 WPA-PSK/WPA2-PSK A newer type of security is WPA-PSK (TKIP) and WPA2-PSK (AES). This type of security gives a more secure network compare to WEP. Use TKIP Encryption Type for WPA-PSK and AES for WPA2-PSK. After that, please enter the key in the Passphrase field. The key needs to be more than 8 characters and less than 63 characters and it can be any combination of letters and numbers. Please note that the configuration for WPA-PSK and WPA2-PSK is identical. Figure 44 - Advanced View - Wi-Fi Security Settings - WPA-PSK/WPA2-PSK Your 3G38WV-TS uses WPA2-PSK by default. Check your Wireless Security Card or the device label on the bottom of the 3G38WV-TS for your default SSID and Security key to begin connecting your wireless devices. 802.1x In order to use 802.1X security, you need to have a RADIUS server on your network that will act as the authentication server. Please type in the details for your RADIUS server in the fields required. Figure 45 - Advanced View - Wi-Fi Security Settings - 802.1x Please note: After configuring wireless security, you also need to configure your wireless adapter to use the same security settings before you can connect wirelessly. Not all wireless adapters support WPA-PSK/WPA2-PSK/WPA/WPA2 security;
Please refer to your wireless adapter user guide for more details. It is strongly recommended to set up a simple wireless security such as WPA-PSK (when the wireless client supports WPA-PSK) in order to secure your network. Most wireless adapters in computers and laptops support at least WEP and WPA. Telus 3G38WV-TS User Guide 35 YML38 www.netcommlimited.com Telus 3G38WV-TS WPS WPS is the simplest way to establish a connection between wireless clients and your 3G38WV-TS. This method removes the need to manually select the encryption mode and fill in the passphrase. You only need to press a button on both wireless client and the 3G38WV-TS, and the WPS will do the rest for you. The 3G38WV-TS supports two types of WPS:
OPTION WPS via Push Button you have to push a specific button on the wireless client or in your wireless client utility to start the WPS mode. Then switch the 3G38WV-TS to WPS mode. You can simply push the WPS button of the wireless router, or click the Apply button in the web configuration interface. DEFINITION WPS via PIN code you have to know the PIN code of the wireless client and switch it to WPS mode, then input the wireless client PIN to the 3G38WV-TS web interface. Table 22 - Advanced View - Enable or Disable WPS Figure 46 - Advanced View - WPS Settings - Disabled Use the drop box to either enable or disable the WPS function. Figure 47 - Advanced View - WPS Settings - Enabled OPTION Status:
SSID:
If the wireless security (encryption) function of this wireless router is properly set, you will see a Success message here. Otherwise, you will see Idle. This is the network broadcast name (SSID) of the router. DEFINITION WPS Auth Mode:
It shows the active authentication mode for the wireless connection. WPS PIN:
This is the WPS PIN code of the wireless router. You may need this information when connecting to other WPS-
enabled wireless devices. WPS Mode:
Select either PIN mode or PBC (which is the WPA via Push Button). Table 23 - Advanced View - WPS Settings YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 36 Station List The Station List shows the wireless clients currently associated with your 3G38WV-TS. Figure 48 - Advanced View - Wi-Fi Station List Telus 3G38WV-TS User Guide 37 YML38 www.netcommlimited.com Firewall Telus 3G38WV-TS Mac/IP/Port Filtering This page allows you to setup MAC, IP and port filtering rules to protect your network from malicious activity. The filtering rules can be used to either allow or block certain users and/or ports from accessing the Internet. Figure 49 - Advanced View - Port Filtering Settings Basic Settings MAC/IP/Port Filtering: Select Enable to enable MAC/IP/Port Filtering Default Policy: Select whether packets that do not match any rules are accepted or dropped MAC/IP/Port Filtering Settings OPTION MAC Address:
Dest IP Address:
MAC address of a local computer Destination IP Address for the filter rule Source IP Address:
Source IP Address for the filter rule DEFINITION Protocol:
Select the port number protocol type (TCP, UDP or both). If you are unsure, then leave it to the default TCP&UDP setting Dest Port Range:
Destination Port Range of the filter rule Source Port Range:
Source Port Range of the filter rule Action:
Comment:
Either accept or drop the packet that matches the rule Add a comment to identify the rule (optional) Table 24 - Advanced View - Port Filtering Settings Click Apply to save the settings. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 38 Port Forwarding This page allows you to configure port forwarding rules to allow remote users to access services such as Web (HTTP) or FTP on your local computers. This allows you to redirect a particular port number (from the Internet/WAN port) to a particular LAN IP address. Figure 50 - Advanced View - Port Forwarding Settings OPTION DEFINITION Virtual Server Settings:
Enable/Disable port forwarding. IP Address:
Port Range:
Protocol:
Comment:
The LAN IP address that the public port number packet will be sent to. The public port numbers to be sent to the specific LAN IP address. Select the port number protocol type (TCP, UDP or both). If you are unsure, then leave it as the default TCP&UDP setting Add a comment to identify the rule (optional) Table 25 - Advanced View - Port Forwarding Settings Click Apply to save the settings. Telus 3G38WV-TS User Guide 39 YML38 www.netcommlimited.com Telus 3G38WV-TS DMZ If you have a client PC that cannot run an Internet application (e.g. Games) properly from behind the NAT firewall, then you can open up the firewall restrictions to allow unrestricted two-way Internet access by defining a DMZ Host. The DMZ function allows you to re-direct all packets going to your WAN port IP address, to a particular IP address in your LAN. The difference between the virtual server and the DMZ function is that the virtual server re-directs a particular service/Internet application
(e.g. FTP, websites) to a particular LAN client/server, whereas DMZ re-directs all packets (regardless of services) going to your WAN IP address to a particular LAN client/server. Figure 51 - Advanced View - DMZ Settings OPTION DEFINITION DMZ Settings:
Enable/disable DMZ. DMZ IP Address:
Fill in the IP address of a particular host in your LAN Network that will receive all the packets originally going to the WAN port/Public IP address of your 3G38WV-TS. Table 26 - Advanced View - DMZ Settings Click Apply to save the above configurations. System Security This page allows you to improve the security of your 3G38WV-TS through the SPI (Stateful Packet Inspection) firewall and remote access settings. Figure 52 - Advanced View - System Security Settings OPTION DEFINITION Remote Management (via WAN / MBB):
Enable/Disable remote management on the WAN interface. Deny ping from WAN / MBB interface:
Select Enable to deny ICMP packets received on the WAN interface. Otherwise, select Disable to allow ICMP packets received on the WAN interface. SPI Firewall Enable/Disable the SPI (Stateful Packet Inspection) firewall to improve the security of your 3G38WV-TS. Click Apply to save the settings. Table 27 Advanced View System Security Settings YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 40 Content Filtering This page allows you to configure content, URL and host filters to restrict improper content access from LAN computers Figure 53 Advanced View Content Filtering Settings OPTION DEFINITION Content Filter Settings Select which connection type the content filtering applies to. Web Content Filter:
Tick the boxes to enable Proxy, Java or ActiveX content filtering. Click Apply to save the settings. URL Filter:
Host Filter:
Block access to a website by entering its full URL address and clicking Add. Rules can be deleted at any time via this page. Block access to certain websites by entering a keyword. Rules can be deleted at any time via this page. Table 28 - Advanced View - Content Filtering Settings Telus 3G38WV-TS User Guide 41 YML38 www.netcommlimited.com Administration Telus 3G38WV-TS Startup Wizard If you wish to re-run the initial setup wizard, you can do so by moving the mouse over Administration, and clicking on Start Wizard. Management This page allows you to configure administrator system settings including the system language, administrator username and password, NTP settings, and DDNS settings. Figure 54 - Advanced View - Management Settings OPTION DEFINITION Language Settings Select which languge you would like the management console to utilise Administrator Settings (account/password):
Configure a new administrator username and password. NTP Settings:
Green AP:
DDNS Settiongs:
The NTP (Network Time Protocol) settings allow your router to synchronize its internal clock with the global Internet Time. These settings will affect functions such as System Log entries and Firewall settings. To provide optional reduction in power usage, you can assign a particular time to reduce the WiFi power output. Please note that a reduction in the WiFi power output can potentially reduce coverage, data throughput speeds, and stability. If you are having problems with your WiFi coverage, stability, or throughput speed, please disable the Green AP functionality. DDNS (Dynamic Domain Name Service) allows you to map a static domain name to a dynamic IP address. To use this features, you must sign up for an account from a DDNS service provider. This router supports DynDNS, FreeDNS, and other common DDNS service providers. Enter the account details provided by your Dynamic DNS service provider and click Apply. Table 29 - Advanced View - Management Settings Click Apply to save the settings. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 42 System Monitor Figure 55 - Advanced View - System Monitor Settings The Periodic Ping Reset Monitor configures the 3G38WV-TS to transmit controlled ping packets to user specified IP addresses. If the router does not receive a response to the pings the router will reboot. The purpose of this feature is to ensure recovery of the device if the internet connection disconnects and does not reconnect for some reason. This feature works as follows:-
Every Periodic Ping Timer value in seconds, the 3G38WV-TS sends 3 consecutive pings to the Destination Address. If all 3 pings fail the 3G38WV-TS sends 3 consecutive pings to the Second Address. The 3G38WV-TS then sends 3 consecutive pings to the Destination Address and 3 consecutive pings to the Second Address every Periodic Ping Accelerated Timer seconds. If all accelerated pings in step D fail, the 3G38WV-TS reboots after waiting the amount of time entered in the Fail Count times. If any of the pings succeed, the 3G38WV-TS returns to step A and does not reboot. Please note: The Periodic Ping Timer should never be set to a value less than 60 seconds; this is to allow the 3G38WV-TS time to reconnect to the cellular network following a reboot. To disable the Periodic Ping Reset Monitor simply set to Fail Count 0 The 3G38WV-TS can be configured to automatically reboot on a periodic interval specified in minutes. While this is not necessary, it does ensure that in the case of remote installations it will reboot the 3G38WV-TS if some anomaly occurs. The default value is 0 which disables the Periodic Reset Timer. The maximum value is 65535 minutes. Telus 3G38WV-TS User Guide 43 YML38 www.netcommlimited.com Telus 3G38WV-TS Update Firmware This page enables you to update the firmware which controls the 3G38WV-TS should an update become available. To update the 3G38WV-TS firmware, perform the following steps:
1. Download the firmware update file and save it to your computer. 2. Click Browse and navigate to where you saved the file downloaded to your computer. 3. Select this file and click Open. 4. Click the Apply button and follow the on-screen prompts. Figure 56 - Advanced View - Upload Firmware Settings Manager This page allows you to import/export the system settings, reset your 3G38WV-TS to factory defaults, or reboot your 3G38WV-TS. Figure 57 - Advanced View - Settings Manager Settings OPTION DEFINITION Export Settings Select to export the current configuration of the 3G38WV-TS. You can also encrypt the export settings file by selecting Encryption and then entering a password. Import Settings Select the file to import the configuration from. Load Factory Defaults Reset the 3G38WV-TS to factory defaults. Reboot Router Reboot the 3G38WV-TS. Table 30 - Advanced View - Settings Manager Settings YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 44 Statistics This page allows you to view the LAN, WAN and wireless statistics of your 3G38WV-TS. Figure 58 - Advanced View - System Statistics Telus 3G38WV-TS User Guide 45 YML38 www.netcommlimited.com Telus 3G38WV-TS System Log All important system events are logged. You can use this page to check the log of your 3G38WV-TS for troubleshooting and diagnostic purposes. Figure 59 - Advanced View - System Log Settings System Log The current contents of the 3G38WV-TS system log. OPTION DEFINITION TR-069 This page allows you to configure the TR-069 client options. TR-069 is used to automatically configure the 3G38WV-TS by Telus. These options should not be changed unless advised to do so by Telus Client Care. Figure 60 - Advanced View - TR-069 Settings YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 46 Additional Product Information Using the 3G38WV-TS to make and receive telephone calls The 3G38WV-TS provides circuit switched voice services via two telephony line interfaces offering the ability to make and receive telephone calls via a regular analogue telephone using the MBB mobile network. Please note: Please refer to your mobile service provider for activation of your voice service and information about the call charges that apply. Its important to note that the 3G38WV-TS has two separate line interfaces that share a single outbound/inbound telephone line. This means that handset(s) connected via one port will not be able to use the line at the same time as handsets connected via the other port. If a call is already in progress via the first port, the user on the handset(s) connected to the second port will receive a busy signal. Incoming calls will ring and can be answered on either port, however once a call is answered from one port, handset(s) on the second port will receive a busy signal. Handset requirements The 3G38WV-TS allows you to make telephone calls over the MBB network using a standard analogue telephone via the built in RJ-
11 Phone ports. Please refer to the documentation provided by the manufacturer of your analogue telephone for assistance with the operation of your telephone handset. Maximum REN Loading Please note that each of the line interfaces on the 3G38WV-TS is capable of supporting multiple analogue telephones connected via splitters. The ringer equivalence number (REN) for each line is 5. Therefore, a maximum of 5 handsets each with a REN number of 1 can be connected to each line port. Before you start make any phone call, make sure you checked the following:
1. You have an activated MBB SIM card inserted prior to powering on the 3G38WV-TS. 2. Your 3G38WV-TS is powered on and in running condition. 3. A working analogue telephone connected into either the Line 1 or Line 2 port. 4. You hear the dial tone and the Line LED on the front of your 3G38WV-TS should light up after lifting the handset. How to place a call To make a call, simply lift the handset and dial the number following the instructions provided by your telephone handset manufacturer. How to receive a call When an incoming call is received, both Line 1 and Line 2 lights will start flashing and any phones connected to the 3G38WV-TS will ring. Answer the telephone following the instructions provided by your telephone handset manufacturer to conduct the call. Please note: If the call is answered from a telephone connected to Line 1, telephones connected to Line 2 will receive an engaged tone for the duration of the call. If there is no phone connected to the 3G38WV-TS, all incoming calls will be transferred to Voicemail (if enabled on the device). Answering an incoming call when on a call Call waiting enables a 2nd incoming call to be received while you are on a call. To answer a call waiting call, perform a hook-flash
(briefly depressing the hook button). The incoming call should then be answered. Upon hanging up or performing another hook-
flash, you will be returned to the original telephone call. Accessing voicemail To access your voicemail, please dial *98 and follow the voice prompts. Telus 3G38WV-TS User Guide 47 YML38 www.netcommlimited.com Call feature codes Telus 3G38WV-TS Quick Reference Table The 3G38WV-TS supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS Caller ID Call Waiting
#31#
*31#
(to block an individual call)
(to unblock an individual call)
*43#
Call Forwarding Unconditional
*21*<Directory Number>#
Call Forwarding No Answer
*61*<Directory Number>#
Call Forwarding Busy
*67*<Directory Number>#
Call Forwarding Unreachable
*62*<Directory Number>#
#43#
#21#
#61#
#67#
#62#
N/A
*#43#
*#21#
*#61#
*#67#
*#62#
Table 31 - Additional Product Information - Call Feature Codes Quick Reference Caller ID Caller ID transmits a callers number to the called partys telephone equipment when the call is being set up but before the call is answered. Where available, caller ID can also provide a name associated with the calling telephone number. To force Caller ID to be blocked for an outbound call, dial #31# followed by the number you wish to dial. To force Caller ID to be unblocked for an outbound call, dial *31# then follow the dialing number. Call Waiting Call waiting allows for indication and answering of an incoming telephone whilst an existing call is underway. To disable call waiting, dial #43#, and hang up after you hear 2 high pitch beeps. To enable call waiting, dial *43#, and hang up after you hear 2 low pitch beeps. To check the status of Call Waiting, dial *#43# or view the advanced status page of the management console. o Call waiting is disabled if you hear 2 high pitch beeps. o Call waiting is enabled if you hear 2 low pitch beeps. Call forwarding (or call diverting), is a feature that allows an incoming call to be redirected to another number depending on the circumstances at the time of receiving the call. Please note: The Call Waiting feature will automatically turn off if you enable Call forwarding. Call Waiting will need to be enabled again after Call Forwarding is disabled. Call Forwarding Unconditional Call forwarding Unconditional will divert all incoming calls to a phone number that you desire. To enable Call Forwarding Unconditional, dial *21*<Directory Number>#
(Where directory number is the number you wish to forward calls to) To disable Call Forwarding Unconditional, dial #21#
Hang up after you hear 2 low pitch beeps. Hang up after you hear 2 high pitch beeps. To check the status of Call Forwarding Unconditional, dial *#21# or view the advanced status page of the management console. o Call Forwarding Unconditional is disabled if you hear 2 high pitch beeps. o Call Forwarding Unconditional is enabled if you hear 2 low pitch beeps. Call Forwarding No Answer Call forwarding No Answer will divert all incoming calls to a phone number that you desire only if the incoming call is not answered. To enable Call Forwarding No Answer, dial *61*<Directory Number>#
(Where directory number is the number you wish to forward calls to) To disable Call Forwarding No Answer, dial #61#
Hang up after you hear 2 low pitch beeps. Hang up after you hear 2 high pitch beeps. To check the status of Call Forwarding No Answer, dial *#61# or view the advanced status page of the management console. o Call Forwarding No Answer is disabled if you hear 2 high pitch beeps. o Call Forwarding No Answer is enabled if you hear 2 low pitch beeps. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 48 Call Forwarding Busy Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is busy on another call. To enable Call Forwarding Busy, dial *67*<Directory Number>#
(Where directory number is the number you wish to forward calls to) Hang up after you hear 2 low pitch beeps. To disable Call Forwarding Busy, dial #67#
Hang up after you hear 2 high pitch beeps. To check the status of Call Forwarding Busy, dial *#67# or view the advanced status page of the management console. o Call Forwarding Busy is disabled if you hear 2 high pitch beeps. o Call Forwarding Busy is enabled if you hear 2 low pitch beeps. Call Forwarding Not Reachable Call forwarding busy will divert all incoming calls to a phone number that you desire only if your telephone is unreachable by the network. To enable Call Forwarding Not Reachable dial *62*<Directory Number>#
(Where directory number is the number you wish to forward calls to) Hang up after you hear 2 low pitch beeps. To disable Call Forwarding Not Reachable, dial #62#, Hang up after you hear 2 high pitch beeps. To check the status of Call Forwarding Not Reachable, dial *#62# or view the advanced status page of the management console. o Call Forwarding No Answer is disabled if you hear 2 high pitch beeps. o Call Forwarding No Answer is enabled if you hear 2 low pitch beeps. Conference Call This can be achieved by performing a hook-flash and then by dialling the third party. Wait for the third party to answer your call and then perform another hook-flash to conference all the parties together. Please note: In order to activate a conference call, you will need to have originated both calls. Troubleshooting What do I do if I have no dial tone?
Please follow the procedure listed below:
1. Check to make sure the phone is plugged into your 3G38WV-TS on either Line 1 port or Line 2 port. 2. Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs). 3. Check to make sure the line light on the front panel of the 3G38WV-TS turns solid blue if you lift the handset. 4. Check to make sure the blue MBB indication light on the front of the 3G38WV-TS is blinking. 5. Check to make sure your MBB SIM card is activated and insert into your 3G38WV-TS properly. 6. Check and see if you get the dial tone after rebooting your 3G38WV-TS. I have noise interference during telephone calls. How can I fix this?
To resolve this issue, try the following:
Verify that the RJ-11 cable is securely connected and not damaged. Try to remove any telephone splitters from the connection between your phone and the 3G38WV-TS. Try rebooting your 3G38WV-TS. Telus 3G38WV-TS User Guide 49 YML38 www.netcommlimited.com Technical Data Telus 3G38WV-TS The following table lists the hardware specifications of the 3G38WV-TS. MODEL 3G38WV-TS CPU Ralink RT3052F Modem Chipset/Module MC8704 UMTS bands GSM bands Quad-band UMTS/HSPA+/HSUPA/HSDPA (850/900/1900/2100MHz) Quad-band GSM/GPRS Maximum Data Throughput /
MBB Radio interface Up to 21 Mbps downlink (HSDPA Cat 14) Up to 5.76 Mbps uplink (HSUPA Cat 6) Connectivity MBB WWAN x 1, 10/100 Ethernet LAN x 1, 10/100 Ethernet WAN x 1, WLAN, RJ-11 x 2 Antenna connector SMA (female connector) LED Indicators Power, 4G, Wi-Fi, Internet/WAN, LAN, Voice Operating Temperature 0 ~ 50 degrees Celsius (operating temperature) Power input 12VDC 1.5A Dimensions & Weight Regulatory Compliancy 133 mm (L) x 137 mm (H) x 34 mm (W) 250 grams PTCRB FCC IC ROHS UL Table 32 - Technical Specifications for the 3G38WV-TS Electrical Specifications A suitable power supply is available on request or via direct purchase from the NetComm Online shop. It is recommended that the 3G38WV-TS be powered using the 12VDC/1.5A power supply which is included with the device. Environmental Specifications / Tolerances The 3G38WV-TS is able to operate over a wide variety of temperatures from 0C ~ 50C (ambient). YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 50 FAQ 1. Does the NetComm Smart Hub 4G require any configuration out of the box?
No, the NetComm Smart Hub 4G is plug and play device. Plug the device into an electrical outlet and once the status indicator lights are on, plug in your analog phone and LAN cable for voice and data connectivity. For WiFi connectivity the SSID (Service Set Identifier) and network key (password) are located on the bottom of the device. If you would like to customize your settings you can enter 192.168.20.1 into your Web browser to access the Management Console and device settings. I cannot seem to access the web page interface 2. The default IP address of the unit is 192.168.20.1, so first try to open a web browser to this address. Also check that your laptop/ PC is on the same subnet as the routers Ethernet port. 3. The router was connected but cannot get back online You may need to enable the periodic ping timer using the System Monitor Link from the Management Console. This ensures that if the connection drops (i.e outage on the network) that the router will reboot after so many failed pings and then force a re-connect. Set the timer to around 15 mins should be sufficient. Please note: The traffic generated by the periodic ping feature is counted as chargeable usage, please keep this in mind when selecting how often to ping. 4. Router is rebooting frequently Check the System Monitor link in the Administration menu on the management console and see if the Periodic Reset timeout is set to something other than 0. If it is set to 1 this means the unit will reboot every minute regardless of what happens. Reset it to 0 if you dont want this feature or something quite large if you dont want the router to reboot so often. 5. Router has connection but cannot access the internet Check that DNS Proxy is enabled by clicking on the LAN link on the configuration interface. Make sure that the DHCP DNS server address 1 IP address is set to the same address as that of the Ethernet port. 6. I cannot seem to get a MBB WAN connection Click on the MBB Internet Settings link on the webpage interface and check that the correct APN settings are entered. Also check that the username and password credentials are correct if the APN in use requires these. Make sure that Auto Connect is enabled on the PPP Profile Connect section on the Data Connection page. Check you have suitable MBB signal strength and that your SIM is active and does not require a PIN code to be entered. 7. The SIM status indicates that the SIM is not installed or reboot required on the home page If a SIM is installed correctly this may indicate that the SIM has been removed or inserted whilst the unit is powered up. In this case you must reboot the unit. The Reset button on the home page will reboot the router. 8. How can I see the data usage on my NetComm Smart Hub 4G?
You can check your current Usage statistics by clicking on the Usage Monitor link at the top of the Status Page in the Advanced View. 9. Can I make voice calls from the NetComm Smart Hub 4G?
Yes. By simply connecting a regular landline (Analog) telephone to the port labelled Line 1 using the RJ-11 Cable provided. To activate the phone jacks in your home or office connect an RJ-11 Cable from the port labelled Line 2 to any wall jack. When you lift the receiver you will hear a dial tone and can place your call. 10. How do I see I have a voicemail message?
Voicemail is a feature of the TELUS network and your TELUS service, not a feature embedded in the device. If you have a voicemail messages waiting you will hear an intermittent dial tone on your phone, and if your phone has a message waiting indicator light, it will be lit. Telus 3G38WV-TS User Guide 51 YML38 www.netcommlimited.com Telus 3G38WV-TS 11. Is the NetComm Smart Hub 4G secure; can other people access my wireless network?
The NetComm Smart Hub 4G comes configured with WPA-PSK WiFi security enabled. When you first access the Internet, type 192.168.20.1 into the address bar, the wizard will pop up to configure your computer to connect with the security setting (please see the Quick Start Guide for more information on connecting your data devices to the NetComm Smart Hub 4G). Only people you allow access to, will be able to connect to the NetComm Smart Hub 4G ensuring your connection is secure and safe. 12. Can I change the name and password of my wireless network?
Yes. You can change your NetComm Smart Hub 4G settings from the browser user interface by typing 192.168.20.1 into the address bar of your Web browser. You can change the SSID (Service Set Identifier), security standard
(WPA, WPA2, WEP) and your WiFi password. 13. How do I share my Internet connection, using the NetComm Smart Hub 4G, with other users?
Provide any users you want to share your WiFi Internet connection with, the SSID (Service Set Identifier) and WiFi network password for your NetComm Smart Hub 4G. Each user will need to select the NetComm Smart Hub 4G SSID, on their WiFi enabled computer or device and enter the network password you provide. 14. What is the difference between upload and download speeds and why do they differ?
Upload is when you send information (e.g. emails) from your computer and download is when you receive information via the Internet. The speeds at which upload and download operate depend on the way you use the Internet and the size of files you send and receive. 15. Do I need to attach an antenna on this device?
Yes. Your NetComm Smart Hub 4G comes equipped with an antenna; you need to attach the 4G antenna to get the 4G signal. 16. I have lost the security card that came with the setup instructions. What can I do?
If you have lost your security card, and forgotten the wireless security details (SSID and WiFi network password), there is a label stuck to the base of your NetComm Smart Hub 4G with all your original security details. If the label is unreadable or has been removed, the WiFi network password can be viewed/reset by logging in to the Management Console using an Ethernet Cable connected to the LAN port of the NetComm Smart Hub 4G. 17. I forgot my Management Console password. What can I do?
If you have forgotten your Management Console password and cannot access the Web user interface, you will need to reset your NetComm Smart Hub 4G back to default settings. To reset your device press and hold the reset button on the back of your NetComm Smart Hub 4G for 10-15 seconds, all the indicator lights on the unit will flash when your device is reset. After a reset, the default WiFi settings (SSID and WPA key) can be found on the base of your NetComm Smart Hub 4G. (Note - this will also reset any custom settings and passwords you may have already set up). 18. Can I use the NetComm Smart Hub 4G overseas?
No. The NetComm Smart Hub 4G is not equipped for international roaming or data services. If you require the capability to call international locations, please speak with your TELUS representative or call Client Care to enable international calling on your NetComm Smart Hub 4G. 19. Can I use a SIM card from other carriers in the NetComm Smart Hub 4G?
No, the NetComm Smart Hub 4G is built to connect only to the TELUS network and SIM cards from other carriers will not provide any service when inserted into the NetComm Smart Hub 4G. 20. Can I use the NetComm Smart Hub 4G SIM card in other TELUS devices?
No, the NetComm Smart Hub 4G SIM card is locked to the NetComm Smart Hub 4G and will not work or provide voice or data service in other TELUS devices. 21. Can I use other TELUS SIM cards in the NetComm Smart Hub 4G?
No, other TELUS SIM cards (and rate plans) will not work in the NetComm Smart Hub 4G. Any other TELUS SIM cards inserted into the NetComm Smart Hub 4G will become locked to the device and will not provide service. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 52 Appendix A: Tables Table 1 - Document Revision History ........................................................................................................................................... 2 Table 2 - LED Indicators ................................................................................................................................................................ 6 Table 3 - Rear Panel Ports ............................................................................................................................................................ 6 Table 4 - Device Dimensions ......................................................................................................................................................... 7 Table 5 - LAN Management Default Settings ............................................................................................................................... 7 Table 6 - WAN Port Default Settings............................................................................................................................................. 7 Table 7 - WiFi Default Settings ...................................................................................................................................................... 7 Table 8 - Web Interface Default Settings ...................................................................................................................................... 7 Table 9 - Default APN Settings ..................................................................................................................................................... 7 Table 10 - Basic View - Wi-Fi Settings ........................................................................................................................................ 19 Table 11 - Advanced View - Internet Settings ............................................................................................................................ 21 Table 12 - Advanced View - WAN Settings - Static IP ............................................................................................................... 23 Table 13 - Advanced View - WAN Settings - DHCP ................................................................................................................... 24 Table 14 - Advanced View - WAN Settings - PPPoE .................................................................................................................. 25 Table 15 - Advanced View - WAN Settings - PPTP .................................................................................................................... 26 Table 16 - Advanced View - WAN Failover Settings .................................................................................................................. 27 Table 17 - Advanced View - LAN Settings .................................................................................................................................. 28 Table 18 - Advanced View - SNMP Settings .............................................................................................................................. 29 Table 19 - Advanced View - Wi-Fi Settings ................................................................................................................................ 31 Table 20 - Advanced View - Advanced Wi-Fi Settings ............................................................................................................... 32 Table 21 - Advanced View - Wi-Fi Security Settings .................................................................................................................. 33 Table 22 - Advanced View - Enable or Disable WPS ................................................................................................................. 36 Table 23 - Advanced View - WPS Settings ................................................................................................................................. 36 Table 24 - Advanced View - Port Filtering Settings .................................................................................................................... 38 Table 25 - Advanced View - Port Forwarding Settings .............................................................................................................. 39 Table 26 - Advanced View - DMZ Settings ................................................................................................................................. 40 Table 27 Advanced View System Security Settings ............................................................................................................. 40 Table 28 - Advanced View - Content Filtering Settings ............................................................................................................. 41 Table 29 - Advanced View - Management Settings ................................................................................................................... 42 Table 30 - Advanced View - Settings Manager Settings ............................................................................................................ 44 Table 31 - Additional Product Information - Call Feature Codes Quick Reference .................................................................. 48 Table 32 - Technical Specifications for the 3G38WV-TS ........................................................................................................... 50 Telus 3G38WV-TS User Guide 53 YML38 www.netcommlimited.com Telus 3G38WV-TS Legal & Regulatory Information 1. Intellectual Property Rights All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are owned by and vest in NetComm Limited (ACN 002490486) (NetComm) (or its licensors). This Manual does not transfer any right, title or interest in NetComms (or its licensors) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm. NetComm is a trademark of NetComm. All other trademarks are acknowledged to be the property of their respective owners. YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 54 FCC Regulations:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiated radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. RF Exposure Information This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This device complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. IC Regulations:
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes:
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement."
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. This Category II radiocommunication device complies with Industry Canada Standard RSS-310. Ce dispositif de radiocommunication de catgorie II respecte la norme CNR-310 dIndustrie Canada. IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. The County Code Selection feature is disabled for products marketed in the US/Canada. For product available in the USA/ Canada markets, only channel 1~11 can be operated. Selection of other channels is not possible. Telus 3G38WV-TS Contact Address: NETCOMM LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia P: +61(0)2 9424 2070 F: +61(0)2 9424 2010 E: sales@netcomm.com.au W: www.netcommlimited.com YML38 www.netcommlimited.com Telus 3G38WV-TS User Guide 56
| frequency | equipment class | purpose | ||
|---|---|---|---|---|
| 1 | 2011-11-29 | 2422 ~ 2452 | DTS - Digital Transmission System | Original Equipment |
| app s | Applicant Information | |||||
|---|---|---|---|---|---|---|
| 1 | Effective |
2011-11-29
|
||||
| 1 | Applicant's complete, legal business name |
NetComm Wireless Limited
|
||||
| 1 | FCC Registration Number (FRN) |
0018884726
|
||||
| 1 | Physical Address |
18-20 Orion Road
|
||||
| 1 |
Lane Cove,NSW,, N/A 2066
|
|||||
| 1 |
Australia
|
|||||
| app s | TCB Information | |||||
| 1 | TCB Application Email Address |
b******@phoenix-testlab.de
|
||||
| 1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
| app s | FCC ID | |||||
| 1 | Grantee Code |
XIA
|
||||
| 1 | Equipment Product Code |
3G38WV
|
||||
| app s | Person at the applicant's address to receive grant or for contact | |||||
| 1 | Name |
P**** S******
|
||||
| 1 | Title |
Compliance Specialist Engineer
|
||||
| 1 | Telephone Number |
+6129********
|
||||
| 1 | Fax Number |
+6129********
|
||||
| 1 |
p******@netcommwireless.com
|
|||||
| app s | Technical Contact | |||||
| n/a | ||||||
| app s | Non Technical Contact | |||||
| n/a | ||||||
| app s | Confidentiality (long or short term) | |||||
| 1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
| 1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 05/28/2012 | ||||
| if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
| app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
| 1 | Is this application for software defined/cognitive radio authorization? | No | ||||
| 1 | Equipment Class | DTS - Digital Transmission System | ||||
| 1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Access Point | ||||
| 1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
| 1 | Modular Equipment Type | Does not apply | ||||
| 1 | Purpose / Application is for | Original Equipment | ||||
| 1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
| 1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
| 1 | Grant Comments | Output Power listed is the maximum combined conducted peak output power as indicated in the filing. This device is approved with the internal WWAN module (FCC ID: N7NMC8705) and must be installed and operated to provide a separation distance of at least 20 cm from all persons and must not be otherwise co-located or operating in conjunction with any additional antenna or transmitter. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. Co-located with WWAN transmitter operating conditions have been evaluated. Device is operating in a 2T2R Spatial Multiplexing MIMO configuration as described in this filing. When operating in 802.11n, 40 MHz mode, the operating frequency segment is limited to 2422 to 2452 MHz. | ||||
| 1 | Is there an equipment authorization waiver associated with this application? | No | ||||
| 1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
| app s | Test Firm Name and Contact Information | |||||
| 1 | Firm Name |
Sporton International Inc.
|
||||
| 1 | Name |
A**** C******
|
||||
| 1 | Telephone Number |
886-3******** Extension:
|
||||
| 1 | Fax Number |
886-3********
|
||||
| 1 |
a******@sporton.com.tw
|
|||||
| Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
| 1 | 1 | 15C | MO | 2412 | 2462 | 0.191 | |||||||||||||||||||||||||||||||||||
| 1 | 2 | 15C | MO | 2412 | 2462 | 0.177 | |||||||||||||||||||||||||||||||||||
| 1 | 3 | 15C | MO | 2422 | 2452 | 0.263 | |||||||||||||||||||||||||||||||||||
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC