FCC ID: XIA-NTC3000 M2M SERIAL MODEM

U ser r Gu ide NNTC-300 00 Serie s M2M M Serial Modem Copyright Copyright2013 Ne The information con without prior written Save Our Envi When this equipme The cardboard box dispose of this elec municipal governme Please be responsi This manual c NetComm NTC-300 NetComm NTC-300 NetComm NTC-300 Wireless Limited. No o part of this docume ent may be translated

, transcribed, reprod duced, in any form, o r by any means end of its useful life, it t must be taken to a r recycling centre and processed separate ely from domestic was ste. ed in the packaging, ong with your househ and the parts that ma old waste. You may b ake up this device ca be subject to penaltie an be recycled in acc es or sanctions unde cordance with region er the law. Instead, as nally established regu sk for disposal instruc ulations. Never ctions from your etComm Wireless Lim mited. All rights reserv ved. ntained herein is prop n consent of NetComm prietary to NetComm m Wireless Limited. Please n note: This document is subject to change without notice. ironment nt has reached the e x, the plastic containe ctronic equipment alo ent. ble and protect our e environment. wing products:

overs the follow 00-01 00-02 00-03 DOCUMENT T VERSION 1.0 - Initial docum 1.1 - Updated lay 1.2 - Added NetC ment release yout of Hardware Ins Comm Wireless Open tallation and Establis nAT Custom Applicat shing a Mobile broad tion section based on band connection sec n software version 1. ctions. Updated desc 0.13 criptions of interfaces s. 3000 Series M2M S NTC 2 erial Modem DATE 26/04/2013 24/06/2013 12/09/2013 www.netcommwireles ss.com NTC-3000 Series 1.3 Corrected RJ-45 to DB9 Serial/Power Adapter Cable diagram 27/11/2013 Table1DocumentRevisionHistory www.netcommwireless.com NTC 3000 Series M2M Serial Modem 3 Table of Contents Overview ............................................................................................................................................. 5 Safety and Product Care ........................................................................................................................... 6 Product Introduction ............................................................................................................................... 7 Physical Dimensions and Indicators ............................................................................................................. 8 LED Indicators ........................................................................................................................................................................................................................................................................... 8 Physical Dimensions .................................................................................................................................................................................................................................................................. 8 Interfaces ............................................................................................................................................ 9 Hardware Installation ............................................................................................................................ 10 Inserting the SIM card ............................................................................................................................................................................................................................................................. 10 Mounting the device ................................................................................................................................................................................................................................................................ 11 Connecting the Data / Power cables ...................................................................................................................................................................................................................................... 13 Establishing a Mobile broadband connection ................................................................................................. 18 Using the Mini USB port .......................................................................................................................................................................................................................................................... 18 Using the RJ-45 connector ...................................................................................................................................................................................................................................................... 20 Communicating with an NTC-3000 Series Modem ........................................................................................... 27 Dumb Terminal ........................................................................................................................................................................................................................................................................ 27 Open AT Application Framework ............................................................................................................................................................................................................................................ 29 NetComm Wireless Open AT Custom Application ............................................................................................ 30 Command List ......................................................................................................................................................................................................................................................................... 30 General Operation ................................................................................................................................................................................................................................................................... 43 Technical Data .................................................................................................................................... 48 Mini USB Connector ................................................................................................................................................................................................................................................................ 48 RJ-45 Connector ...................................................................................................................................................................................................................................................................... 49 RJ-45 to DB9 Serial/Power Adapter Cable ............................................................................................................................................................................................................................. 49 Electrical Specifications .......................................................................................................................................................................................................................................................... 50 Environmental Specifications / Tolerances ............................................................................................................................................................................................................................. 50 Product Service and Support .................................................................................................................... 51 Troubleshooting ....................................................................................................................................................................................................................................................................... 51 Web Based Product References ............................................................................................................................................................................................................................................. 52 FAQs ........................................................................................................................................................................................................................................................................................ 52 Appendix A: Tables ............................................................................................................................... 53 Legal and Regulatory ............................................................................................................................. 54 NTC 3000 Series M2M Serial Modem 4 www.netcommwireless.com Over rview NTC C-3000 Series s onfiguring the NTC-30 000 Series device via a a terminal emulatio n program (such as H HyperTerminal) as we ell as mounting and d deployment advice. d by system integrato gies such as dialup m ors or experienced ha modems, AT comman ardware installers wh nds and legacy data ho are comfortable w collection devices. ith all aspects of IP b based networking an d possess an sers xpected to be utilised erial based technolog Introductio on ails the process of co This document deta Target Us This document is ex understanding of se Prerequis A computer with a t configuration has b ites terminal emulation pr een completed. rogram (such as Hyp erTerminal), a serial port, an appropriate power supply and a device to connect to o the NTC-3000 Serie es modem after Notation The following symb ols are used in this m manual:

The following note r requires attention The following note p provides a warning provides relevant info ormation. The following note p www

.netcommwireless.com NTC 300 0 Series M2M Serial Modem 5 Safet ty and d Prod duct C Care The NTC-3000 serie With reference to th es offers a hardened industrial enclosure making it suitable for r a variety of remote deployment location s. he unpacking, installa ation, use and mainte enance of your electro ronic device, the follo owing basic guideline es are recommended d:

I Installation, configura D Do not use or install t D Do not use or install t o operating temperatur A Arrange any cables i E Ensure that the voltag Use only a clean, dry U ation and disassemb this product near wa this product in extrem re range (-40C to 85 n a manner such tha ge and rated current y cloth to wipe the de ly should be perform ter to avoid fire or sh mely hot or cold area 5C). at they are not likely to of the power source evice. Never apply ch med by trained person ock hazard. Avoid ex as. Ensure that the de nnel only. xposing the equipme evice is installed in an ent to rain or damp ar n area where the tem reas. mperature is within the e supported o be stepped on or h e match the requirem hemical cleaners on t have items placed on ents of the device. D the device. them. o not connect the de evice to an inappropr riate power source. WARNING:

Disconnect the pow wer line from the devi ce before servicing. Transport and Hand dling When transporting t the NTC-3000 Series s, it is recommended to return the product t to the original packa aging. This ensures t the product will not b be damaged. In the event the product ne eeds to be returned, e ensure it is securely packaged with appro opriate padding to p revent damage durin ng courier transport. 3000 Series M2M S NTC 6 erial Modem www.netcommwireles ss.com NTC-3000 Series Product Introduction Product Overview Small-sized and rugged industrial-grade 3G modem for wireless data communication Provides reliable RS232 serial data connectivity for various M2M applications Supports standard AT command set Supports various networks and service types UMTS/HSDPA/HSUPA & GSM/GPRS/EDGE Embedded Internet and security protocol stacks Wide input voltage range 5-36V DC suitable for diverse environments and applications RS232 serial data connection and power input via RJ45 port USB 2.0 port for communicating (e.g. Dial-up networking from Windows PC and Mac) DIN rail and wall mount option with removable mounting bracket Wide operating temperature range -40 to 85C Supports Open AT and AirVantage SIM card reader with locking tray Package Contents The NTC-3000 series package consists of:

NTC-3000 Series Modem Quick Start Guide The following items are available as optional accessories:

External antenna DB9 serial/power adapter cable Mounting bracket If any of these items are missing or damaged, please contact NetComm Support immediately by visiting the NetComm Support website at: http://support.netcommwireless.com/ . Product Features The NTC-3000 Series is a reliable solution for cost effective deployment in any data telemetry environment. Designed for reliable performance and universal installation it provides 3G data connectivity for M2M applications enabling remote monitoring, control, management and reporting of industrial and commercial equipment. The small and rugged form factor is ideal for applications such as metering, rail, road signs, security, transport and vending machines. It can also be used in SCADA (Supervisory Control and Data Acquisition) scenarios to monitor, control or collect data from remote devices such as farm machinery, water monitoring devices and wind farms. A serial connection on one end and a 3G connection on the other allows the devices to simply take the serial data and send it over 3G. When connecting through the RJ-45 port to the serial port of your device, the broadband connection can be established using AT commands in a terminal emulator or through the use of a Windows Dial Up Networking profile. The modem also comes equipped with a Mini USB port where a connection can be established through either a virtual COM port or Sierra Wirelesss AirCard Watcher application. The lockable SIM tray along with the rugged nature of the device means you can be assured that your device is working reliably, regardless of the physical location. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 7 Physical Dimensions and Indicators LED Indicators The NTC-3000 Series uses two LEDs to display the current system and connection status. LED INDICATOR COLOUR DEFINITION Power 3G Off Red Off Slow flashing green Quick flashing green The Power is off. The Power is on and the NTC-3000 is operating normally. The NTC-3000 is not connected to a 3G network. The NTC-3000 is attempting to connect to a 3G network. Data is moving across the 3G connection. Table2LEDIndicators Physical Dimensions The following page lists the physical dimensions of the NTC-3000 Series as well as the physical dimensions of the mounting bracket which can be used to attach the NTC-3000 Series to a Type-O DIN Rail or to provide a wall / ceiling mount. Figure1NTC3000SeriesDimensions Figure2NTC3000SeriesMountingBracket Length Width Height Weight NTC-3000 SERIES 74 mm 24 mm 57 mm 84g

(w/o mounting bracket and antenna) Table3DeviceDimensions MOUNTING BRACKET 80 mm 45 mm 5 mm 10g

(w/o NTC-3000 attached) Length Width Height Weight Table4MountingBracketDimensions NTC 3000 Series M2M Serial Modem 8 www.netcommwireless.com Interf faces NTC C-3000 Series s The following interfa aces are available on n the NTC-3000 Serie es:

INTERFACE RJ-45 (RS-232 D DB-9 adapter / Power) Mini USB Tab Provides a serial interfa and dial-up networking DB-9 adapter / power c information. Provides a serial interfa networking. Requires th modem may be powere le5IntegratedDe FUNCT ace via a standard Window

. The serial modem may al cable. Refer to the Technic ION s modem for AT command so be powered from this in al Data section of this man d communication nterface using the nual for more for AT command communic ace via a virtual COM port f hat the SWI driver and 3G w watcher application are ins ed from the Mini USB port. evices cation and dial-up stalled. The serial Note:

http://

The driver required

/support.netcommwi for the mini USB virtu reless.com/product/m ual COM port and Air m2m/ntc-3000 rCard Watcher applic cation are available f rom the NTC-3000 Se eries Product Suppo rt page at:

www

.netcommwireless.com NTC 300 0 Series M2M Serial Modem 9 Hardware Installation Inserting the SIM card Please ensure that the NTC-3000 is not connected to the power cable before proceeding. 1. Push the small yellow button besides the SIM card holder. Figure3AccessingtheNTC3000SIMCardSlot Insert the SIM card into the holder with the golden SIM conductor pins facing up. Figure4InsertingaSIMCardintotheNTC3000SIMCardHolder 2. NTC 3000 Series M2M Serial Modem 10 www.netcommwireless.com Insert the loaded SIM card holder with the SIM conductor pins facing down into the NTC-3000. NTC-3000 Series Figure5FaceDownInsertionoftheSIMCardandSIMCardHolder 3. Mounting the device The NTC-3000 series modem can be mounted on the wall or a DIN rail by using the mounting bracket. The mounting bracket is made from polyamide, which is a flexible material. Mounting the NTC-3000 series modem is as simple as bending the mounting bracket to snap into place on the Type-O (Top Hat) DIN rail. This holds the NTC-3000 series modem in place securely. Alternatively, the mounting bracket can be screwed onto a wall to provide a permanent fixture. DIN rail mounting The NTC-3000 Series mounting bracket has been designed to fit a TS 35 Type-O DIN rail with a 25mm core. 1. Bend / Flex the mounting bracket at the bend line so that the ridges are able to hold onto the DIN rail edges as per the diagram above. You also have the option of securing the mounting bracket further by screwing it into place on the rail. Figure6NTC3000MountingBracketDINRail www.netcommwireless.com NTC 3000 Series M2M Serial Modem 11 2. Once the bracket is attached to the DIN rail, slide the NTC-3000 Series modem into the mounting bracket to securely fix it in place. Figure7SecuringtheNTC3000MountingBrackettotheDINRail Wall Mounting 1. Select a position on the wall where you would like to mount the NTC-3000 Series modem. Attach the mounting bracket to the chosen wall or ceiling by using the 4 screw holes

(screws not included). Once the bracket is attached to the DIN rail, slide the NTC-3000 Series modem into the mounting bracket to securely fix it in place. 2. NTC 3000 Series M2M Serial Modem 12 www.netcommwireless.com Connectin There are two meth ng the Data ods of connecting th a / Power c e NTC-3000 to your cables computer:

V Via RJ-45 connector V Via USB 2.0 port usin using a DB9 serial/p ng a Mini USB cable ower adapter cable Connecting via a RJ-45 connect tor Figure 8ConnectingtheR RJ45Ethernet/Po owerCabletotheN TC3000 NTC C-3000 Series s optional antenna to t onal RS-232 data/po the SMA connector o ower cable into the RJ of the NTC-3000. J-45 socket of the NT TC-3000 and then plu ug the serial port () e nd into the COM port rt of the device that w will connect to the ompatible power ada apter to the DC powe er jack (2.1mm barrel l) of the RS-232 data/

/power cable and the en plug the power ad dapter into a power o utlet. e to use the mini-USB B and Serial connectio on concurrently. Mak ke sure any open con nnection on the Seria al port is disabled bef fore connecting via Connect the Plug the opti NTC-3000. Connect a co Please n the mini-

ote: It is not possible

-USB cable. 1. 2. 3. www

.netcommwireless.com NTC 300 0 Series M2M Serial Modem 13 NTC 3000 Series M2M Serial Modem 14 www.netcommwireless.com NTC C-3000 Series s a Mini USB port munication from a Win ection enables comm the internet connectio minal). To configure t n can also be used to o establish the broad http://support.netcom Support website at h ww.sierrawireless.com m/support.aspx. Connecting via The mini USB conne

(such as HyperTerm Watcher application NetComm Wireless website at http://ww The following proce edure demonstrates h how to install the AirC Card Watcher applica ation on Windows XP P:

ndows computer via on settings of the rout dband connection and mmwireless.com/prod a virtual COM port. T ter, the AirCard Watc d includes the driver duct/m2m/ntc-3000.o The NTC-3000 Series cher application mus r necessary to install or for the most up to d s modem can then be t be installed on your the modem on your c date version of the so e configured via a ter r computer. The Sier computer. It can be d oftware, please visit t rminal emulator ra Wireless AirCard downloaded from the e he Sierra Wireless Note: D Do not connect the N NTC-3000 Series Rout ter to the computer u until the AirCard Watc cher application has been installed. omputer and naviga k on the Watcher_Gen ate to the folder wher neric.msi file to open e you saved the AirC the installation wizar Card Watcher applica rd. The AirCard Watc ation. cher Installation Welc ome screen is displa ayed. Click Next > to begin the Open My Co Double-click installation. Fig ure9AIrCardWat tcherInstallShieldW WizardWelcomeScr reen The End Use location that er License Agreemen the application is ins nt is displayed. If you stalled to, click the C agree with the terms hange button and ch s of the agreement se hoose the location to elect I accept the te install the application rms in the license ag n. Click Next > to con greement. If you wan ntinue. nt to change the Figure10AI IrCardWatcherInst tallShieldWizardEn ndUserLicenseAgre eementScreen 1. 2. 3. www

.netcommwireless.com NTC 300 0 Series M2M Serial Modem 15 4. The installati on wizard will procee ed to install the softw ware and when it has f finished, the InstallSh hield Wizard Comple ted screen is display yed. Click Finish to c lose the wizard. Figu re11AIrCardWat tcherInstallShieldW WizardCompletedS Screen Device Manager for e extra COM ports. To c check the Device Ma nager, perform the fo ollowing steps:

Verifying succe To verify the driver w 1. 2. 3. 4. Click on the Double click Click on the The Device L and you may essful installatio was successfully inst on of the driver talled, check in the D Start button and nav k on the System Cont Hardware tab and th List displays the follo y wish to use this por igate to the Control P rol Panel item. en click the Device M wing COM ports. Tak rt to communicate wit Panel option. Manager button. ke note of the COM p th the modem via a te port number of the Si erminal emulator. In t erra Wireless AT Com this example, it is CO mmand Port as this w OM11. will vary depending o n your environment Figure e12NTC3000USB BDriverInstallation nDeviceManager Details ss COM ports are not mmwireless.com/

t listed, please reboo t your computer and attempt the installati on again. If this still f fails, please contact N NetComm Wireless T Technical Support at If the Sierra Wireles http://support.netco 3000 Series M2M S NTC 16 erial Modem www.netcommwireles ss.com NTC-3000 Series www.netcommwireless.com NTC 3000 Series M2M Serial Modem 17 Estab blishin ng a M Mobil e bro oadba and co onnec ction Mini USB es Routers can use t port he Sierra Wireless Ai Using the The NTC-3000 Serie 1. Connect the prompt you f rCard Watcher appli cation to establish an n internet connection

. To begin using the NTC-3000 Series Ro outer:

NTC-3000 to your co for the PIN to unlock omputer using a mini it. Enter the PIN and USB cable. The AirC click SEND. Card Watcher applica ation should automat tically start up and if y your SIM card is PIN locked, it will When the PIN N is verified, the AirC Card Watcher applica ation will be displayed d:

Figure 13SIMlockedPIN NPrompt Figure14 AirCardWatcherM MainScreen In many case to access the es you will be able to e configuration optio o click the Connect b ns. utton to establish a c connection immediate ely if the software wa s able to determine a a default APN. If not, click the icon Click Profiles When you ar s from the menu on th re done click Apply. he left and then click to add a new p profile. Enter a Profile e Name, Username a nd Password (if requ uired) and APN (Acce ess Point Name). 2. 3. 4. 3000 Series M2M S NTC 18 erial Modem www.netcommwireles ss.com NTC-3000 Series Figure15AIrCardWatcherOptionsAddNewProfileScreen With the Profiles menu option selected, use the Default Profile drop down list on the right side of the screen to select the profile you created and click OK. Click Connect to connect to the mobile broadband network. When you are connected, the Connect button changes to a Disconnect button. Figure16AIrCardWatcherOptionsProfilesOptions Figure17AirCardWatcherApplicationConnected 5. 6. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 19 Using the The NTC-3000 can process using Wind 1. 2. Click Start an Double click RJ-45 con be used to dial up to dows XP, however sim nnector o the internet and pro milar steps can be us el. nd then Control Pane Options. k Phone and Modem ovide networking usin sed in other operating ng a standard serial m g systems. modem driver. Exam ple screenshots are s shown below to dem onstrate this On the Phon e and Modem Option ns window, click Add d Figure18Contro rolPanelPhonean ndModemOptions Select Dont detect my modem; I will select it from a list and then click Ne ext. Fig gure19AddHardw wareWizardDon't tDetectModemOp tion 3. 4. 3000 Series M2M S NTC 20 erial Modem www.netcommwireles ss.com Wait a few m moments until the list i is loaded, then selec t Standard 33600 bp ps modem from the lis st, and click Next. Fig ure20AddHardw wareWizardStand dard33600kbpsMo dem NTC C-3000 Series s Select the po ort that the NTC-3000 0 is connected to and d select Next. In the e example screenshot below, the NTC-3000 0 is connected via the e serial cable to port t COM1. Figure21 AddHardwareWiz zardCOM1 Wait a few m moments whilst Windo ows installs the driver r and click Finish on t the final screen of th e wizard. Fig ure22AddHardw wareWizardMode emInstalledSuccess sfully The modem ensure that t must now be modifie the new modem is se ed to add a special in elected on the Phone nitialisation string to p and Modem menu, pass the APN informa ation required by you s. and click Properties ur service to connect to the cellular netwo rk. To do this, 5. 6. 7. 8. www

.netcommwireless.com NTC 300 0 Series M2M Serial Modem 21 9. Figure23Phone eandModemOptio onsModemsTab Click on the A at+cgdc Advanced tab, and ty cont=1,"IP", ype the following initi

,"apn"

alization commands in the Extra initializa ation commands field

The apn is y your Access Point Na ame e.g. for Telstra y you would type at+

Click OK. cgdcont=1,"

IP","telstr

ra.internet"

Figure24S Standard33600kbps sModemPropertie sExtrainitializatio oncommands 10. Click on Star 11. Click on File rt then Control Panel then New Connectio

, then double-click o on. n Network Connectio ons. 3000 Series M2M S NTC 22 erial Modem www.netcommwirelesss.com NTC-3000 Series Figure25NetworkConnectionsNewConnection The New Connection Wizard is displayed. Click Next > to begin. Figure26NewConnectionWizardWelcomeScreen Select Connect to the Internet and click Next >. Figure27NewConnectionWizardConnecttotheinternet Select Setup my connection manually and click Next >. 12. 13. 14. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 23 15. 16. Figure28NewConnectionWizardSetupmyconnectionmanually Select Connect using a dial-up modem and click Next >. Figure29NewConnectionWizardConnectusingadialupmodem Enter a name for the ISP or connection and click Next >. Figure30NewConnectionWizardConnectionName NTC 3000 Series M2M Serial Modem 24 www.netcommwireless.com 17. In the Phone Number field, enter *99***1#

Click Next >. NTC-3000 Series Figure31NewConnectionWizardPhoneNumber Select For my use only and click Next >. Figure32NewConnectionWizardMyuseonly If the service from your wireless service provider requires authentication, please enter a username/password into the relevant fields. Your service provider can provide this information if they are required. Click Next >. Figure33NewConnectionWizardUsernameandPassword 18. 19. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 25 20. Click Finish. Figure34NewConnectionWizardCompleteScreen 21. When you click Finish, the connection window opens prompting you to establish a connection. Click Dial to begin using your NTC-3000 network connection. Figure35ConnecttoDialupPrompt NTC 3000 Series M2M Serial Modem 26 www.netcommwireless.com NTC-3000 Series Communicating with an NTC-3000 Series Modem Dumb Terminal Any terminal emulator can be used to facilitate communication with the NTC-3000 after the Virtual COM port has been installed using either the devices serial port or the USB port. Additionally, you can select to communicate with the modem using your computers serial port COM port. The example below demonstrates how to use HyperTerminal in Windows XP. 1. 2. 3. 4. Click on the Start button and then navigate to the Accessories item and then Communications. Click on the HyperTerminal item. Enter a name for the connection profile (for example: NTC-3000) and click OK. On the Connect to window, use the Connect using dropdown menu to select the virtual COM port (which was created by installing the AirCard Watcher) or the COM port to which the modem is connected if using the DB9 serial/power adapter cable. See the Verifying successful installation of the driver section to determine the correct port number of the virtual COM port. On the COM port settings window that appears, in the Bits per second drop down menu, select 115200. Figure36NTC3000OperationSettingsSelectCOMPort 5. Figure37NTC3000OperationSettingsBaudRateSelection www.netcommwireless.com NTC 3000 Series M2M Serial Modem 27 The terminal window display indicates that a connection is open to the NTC-3000 Series. This can be confirmed by entering the command at and receiving the response OK as shown below:

NTC 3000 Series M2M Serial Modem 28 www.netcommwireless.com NTC-3000 Series Using a terminal emulator such as HyperTerminal and the AT command Reference Guide, the NTC-3000 Series router can be configured to perform customised operations. Please refer to the Supported AT Command Reference Guide available on the NetComm Wireless website at http://www.sierrawireless.com for more information on the functions available. If you are unable to type at, check that you have selected the correct COM port for the NTC-3000. Alternatively, try to open a connection using a physical COM port with a DB9 serial/power adapter cable attached. Open AT Application Framework The NetComm Wireless NTC-3000 Series Routers support the Open AT Application Framework. The Open AT application framework consists of an M2M specific operating system, libraries and development studio allowing the accelerated creation of embedded M2M applications and sharing of processing resources. To begin developing M2M applications, download the Open AT Application Framework on the Sierra Wireless developer website at http://developer.sierrawireless.com/OpenAT/download www.netcommwireless.com NTC 3000 Series M2M Serial Modem 29 eless O Open AT C Custom m NetC Appl Comm Wire icatio on The NTC-3000 com functionality and su TCP/UDP servers (t mes pre-loaded with a pport for a number o typically another NTC a NetComm Wireless of terminal commands C-3000) using GSM/G Open AT custom ap s specific to this app GPRS connections. pplication. This applic plication. These comm cation allows the NTC mands can be used l C-3000 to operate in d ocally or by SMS to s different modes, prov send or receive seria viding additional al data to or from Please may be note: Installing anoth e used at a time. her custom applicatio on will cause the Net tComm Wireless Ope en AT custom applica ation to cease functio oning as only one cus stom application The NTC-3000 mod dem has 4 modes ava ailable:

In this mode This is the de The NTC-300 The NTC-300

, the Serial to TCP gateway efault mode. The NTC-3000 00 accepts incoming IP co 00 transfers UDP data betw y function is disabled and t 0 transfers TCP data betwe onnections and transfers da ween the serial and IP con DESCRIPTION the NTC-3000 behaves as a normal modem. ections. een the serial and IP conne ata between serial and IP c connections. nections. NUMBER R MOD E 0 1 2 3 Disabled TCP Client TCP Server UDP Client Command d List omplete list of comm mands for the NetCom mm Wireless Open AT T custom application

The following is a co AT+PAD Description: Speci Usage 1:

Usage 2:

Help:

Options:

Example:

fies the NTC-3000 op peration mode. To set the op peration mode AT+PAD=

=x where x is a an option number. To retrieve th he currently configure ed operation mode AT+PAD?

AT+PAD=

0 1 2 3 disabled tcp client tcp server udp client To sw witch the NTC-3000 to o TCP client mode, en nter AT+PAD=

=1 3000 Series M2M S NTC 30 erial Modem www.netcommwireles ss.com AT+APN Description:

Usage 1:

Usage 2:

Example:

Sets the Access Point Name (APN) used to connect to the broadband network. The default setting is blank. To set the APN AT+APN=xxxx where xxxx is the APN that you wish to use. To retrieve the currently configured APN AT+APN?

To set the APN to testAPN enter AT+APN=testAPN Sets the username and password used to connect to the broadband network. To set the username and password AT+USER_PASS=xxxx,xxxx To retrieve the currently configured username and password AT+USER_PASS?

AT+USER_PASS=?

username password the user name for the broadband account the password for the broadband account To configure the username as user1 and password as testpass enter AT+USER_PASS=user1,testpass Sets the baud rate used for communication between the modem and the connected device. To set the baud rate AT+SERIAL_BAUD=[baud]

To retrieve the currently configured baud rate AT+SERIAL_BAUD?

AT+SERIAL_BAUD=?

300, 600, 1200. 2400. 4800, 9600, 19200, 38400, 57600, 115200 (default value), 230400, 460800, 921600. To configure the baud rate to 115200bps enter AT+SERIAL_BAUD=115200 AT+USER_PASS Description:

Usage 1:

Usage 2:

Help:

Options:

Example:

AT+SERIAL_BAUD Description:

Usage 1:

Usage 2:

Help:

Options:

Example:

www.netcommwireless.com NTC-3000 Series NTC 3000 Series M2M Serial Modem 31 NTC 3000 Series M2M Serial Modem 32 www.netcommwireless.com NTC-3000 Series AT+SERIAL_FORMAT Description: Sets the serial format used for communication between the modem and the connected device. Usage 1:

To set the serial format To set the serial format to 8 data 2 stop enter Example:

AT+SERIAL_FORMAT=1 AT+SERIAL_FLOW Description: Sets the flow control used for communication between the modem and the connected device. Usage 1:

To set the flow control AT+SERIAL_FLOW=x AT+SERIAL_FORMAT=x where x is an option number. To retrieve the currently configured serial format AT+SERIAL_FORMAT?

AT+SERIAL_FORMAT=?

8 data 2 stop 8 data 1 parity 1 stop 8 data 1 stop default value 7 data 2 stop 7 data 1 parity 1 stop 7 data 1 stop 1 2 3 4 5 6 Where x is an option number. To retrieve the currently configured flow control setting AT+SERIAL_FLOW?

AT+SERIAL_FLOW=?

0 2 no flow control, default value hardware, RTSCTS To set no flow control enter AT+SERIAL_FLOW=0 Usage 2:

Help:

Options:

Usage 2:

Help:

Options:

Example:

www.netcommwireless.com NTC 3000 Series M2M Serial Modem 33 Usage 2:

Help:

Options:

Example:

AT+SERVER Description:

Usage 1:

Usage 2:

AT+SERIAL_PARITY Description: Sets the serial parity used for communication between the modem and the connected device. Usage 1:

To set the serial parity AT+SERIAL_PARITY=x where x is an option number. To retrieve the currently configured serial parity AT+SERIAL_PARITY?

AT+SERIAL_PARITY=?

0 1 4 Odd Even No parity, default value To set no serial parity enter AT+SERIAL_PARITY=4 Sets the TCP/UDP server IP address and port or hostname and port. In TCP Client mode this command sets the remote TCP server IP address and remote port number. In TCP Server mode the port number will be used as the local TCP Server port number. In UDP Client mode, this command will set the UDP server IP address and remote port number. If a remote UDP socket wants to send back data, it must use this port number. To set the server IP address and port AT+SERVER=xxx.xxx.xxx.xxx,yyyyy Where xxx.xxx.xxx.xxx is the server IP address and yyyyy is the port number To set the server hostname and port AT+SERVER=xxxx,yyyyy Where xxxx is the hostname of the server and yyyy is the port number. If no port number is specified, the NTC-3000 uses the default port 1516. To retrieve the currently configured server IP and port AT+SERVER?

AT+SERVER=?

Usage 3:

Help:

Options:

Example 1: To set the IP address of the server to 10.1.193.11 and port to 1516, enter ip address hostname port number the port number of the server the ip address of the server the hostname of the server AT+SERVER=10.1.193.11,1516 Example 2: To set the hostname of the server to testhost.domain.com and port to 8888, enter NTC 3000 Series M2M Serial Modem 34 www.netcommwireless.com NTC-3000 Series AT+SERVER=testhost.domain.com,8888 www.netcommwireless.com NTC 3000 Series M2M Serial Modem 35 AT+Save Description:

Usage:

Example:

Saves any changes made to the settings using commands in this list. Changes to settings using the commands in this list do not take effect immediately and must be saved to the boards flash memory using this command, followed by a reboot. The exception to this is the AT+PAD command which initiates a save command and reboots the device. To save settings to the onboard flash memory AT+SAVE=1 To save settings to the onboard flash memory, enter AT+SAVE=1 Then enter AT+CFUN=1 to perform a reboot so that the new settings take effect. AT+CFUN Description: This is a standard AT command which resets the device. Usage:

To reset the device AT+CFUN=1 AT+SMS_DIAGNOSTICS Description: Sets the status of the SMS Diagnostics feature on the NTC-3000. Usage 1:

To set the status of SMS Diagnostics AT+SMS_DIAGNOSTICS=x Where x is an option number. AT+SMS_DIAGNOSTICS=?

0 1 disabled enabled To enable SMS Diagnostics, enter AT+SMS_DIAGNOSTICS=1 Help:

Options:

Example:

NTC 3000 Series M2M Serial Modem 36 www.netcommwireless.com NTC-3000 Series Used to define the password used with the SMS Diagnostics feature. The password is limited to 6 characters. The default password is 1234. AT+SMS_PASSWORD Description:

Usage 1:

To set the SMS password AT+SMS_PASSWORD=XXXXXX Usage 2:

Help:

Example:

AT+SMS_ACK Description:

Usage 1:

Usage 2:

Help:

Options:

To retrieve the current configured password AT+SMS_PASSWORD?

AT+SMS_PASSWORD=?

To set the password to 1234, enter AT+SMS_PASSWORD=1234 Sets the status of the SMS acknowledgement feature. When enabled, the NTC-3000 sends a reply SMS to inform whether the command was successful. To configure SMS acknowledgments AT+SMS_ACK=x Where x is an option number. To retrieve the SMS acknowledgment status AT+SMS_ACK?

AT+SMS_ACK=?

0 1 disabled enabled AT+SMS_ACK=1 To enable SMS acknowledgements , enter Example:

AT+VERSION Description: Displays the version number of the NetComm Wireless custom application installed. Usage:

AT+VERSION?

www.netcommwireless.com NTC 3000 Series M2M Serial Modem 37 Where x is an integer between 2 and 65535 minutes. To retrieve the currently configured force reset period To set the force reset period AT+FORCE_RESET=xxxxx AT+FORCE_RESET?

AT+FORCE_RESET=?

AT+FORCE_RESET Description: Sets the period for which the NTC-3000 will automatically reset. Usage 1:

Usage 2:

Help:

Options:

Example:

AT+EOL Description:

Usage:

Help:

Example:

0 2 - 65535 minutes between a forced reset To set the NTC-3000 to reboot every 60 minutes, enter AT+FORCE_RESET=60 AT+EOL=xx,yy AT+EOL=?

no reset AT+EOL=0x0D,0x0A AT+CHAR_TIMEOUT Description:

Send this command to delimit data received from the serial port. The default setting is 0x0D,0x0A. where xx is the hexadecimal code for the carriage return character and yy is the hexadecimal code of the line feed character. To configure the carriage return and line feed characters to D and A, enter By default, data received from the serial interface is buffered for 1*100ms. This can be changed to a value up to 65535 seconds, expressed as a factor of 100ms. After this delay, data will be sent out regardless of end of line input. Usage 1:

Usage 2:

Help:

Options:

Example:

To configure the character timeout AT+CHAR_TIMEOUT=xxx where x is an integer to be multiplied by 100ms between 0 and 255. To retrieve the currently configured character timeout value AT+CHAR_TIMEOUT?

AT+CHAR_TIMEOUT=?

0 1 255 disable (always use delimiters instead)

* 100ms To configure the character timeout to 1 second, enter NTC 3000 Series M2M Serial Modem 38 www.netcommwireless.com AT+CHAR_TIMEOUT=10 NTC-3000 Series www.netcommwireless.com NTC 3000 Series M2M Serial Modem 39 AT+TCP_TIMEOUT Description:

This command sets the TCP timeout value in seconds. If the TCP/IP connection is not working, the application will wait for this period of time to re-establish the connection. The minimum timeout period is 10 seconds while the maximum is 65535 seconds. Usage 1:

Usage 2:

Help:

Example:

AT+TCP_RETRY Description:

To configure the TCP timeout value AT+TCP_TIMEOUT=xxxxx Where x is an integer in seconds between 10 and 65535. To read the currently configured TCP timeout value AT+TCP_TIMEOUT?

AT+TCP_TIMEOUT=?

To set the TCP timeout period to 10 seconds AT+TCP_TIMEOUT=10 If the NTC-3000 is operating in TCP or UDP client mode and the connection with the server is down, the application will try for the AT+TCP_RETRY number of times to re-establish the connection with the server, then it will wait for the specified TCP_TIMEOUT period and try again. The minimum value is 0 which will cause the NTC-3000 to retry the connection until a connection is made while the maximum value is 10. Usage 1:

Usage 2:

Help:

Options:

To set the TCP retry count AT+TCP_RETRY=xx where x is an integer between 0 and 10. To retrieve the currently configured TCP retry count AT+TCP_RETRY?

AT+TCP_RETRY=?

0 1 10 Infinite (always try to connect when connection fails) times to attempt reconnection AT+LOCAL_IP Description: Retrieves the NTC-3000s allocated WAN IP address. Usage:

AT+DNS Description: Retrieves the NTC-3000s allocated DNS address. Usage:

AT+LOCAL_IP?

AT+DNS?

NTC 3000 Series M2M Serial Modem 40 www.netcommwireless.com AT+FACTORY_RESET Description:

Resets the NTC-3000 to factory default settings, effectively performing the following commands:

NTC-3000 Series AT + PAD = 0 AT + APN =

AT + USER_PASS = "",""

AT + FORCE_RESET = 0 AT + SERVER = ,1516 AT + SMS_DIAGNOSTICS= 0 AT + SMS_ACK = 0 AT + SMS_PASSWORD = 1234 AT + EOL = 0x0D,0x0A AT + SERIAL_BAUD = 115200 AT + SERIAL_FORMAT = 3 AT + SERIAL_PARITY = 4 AT + SERIAL_FLOW = 0 AT + CHAR_TIMEOUT = 8 seconds AT + TCP_TIMEOUT = 10 AT + TCP_RETRY = 0 (Infinite) AT + DYN_ENABLE = 0 AT + DYN_HOST =

AT + DYN_USER =

AT + DYN_PASS =

This command configures whether the serial port initialises on power up or initialises when there are active connections. AT+FACTORY_RESET=1 AT+FACTORY_RESET=?

AT+SERIAL_ON_START=x where x is an option number AT+SERIAL_ON_START?

AT+SERIAL_ON_START=?

Usage:

Help:

AT+SERIAL_ON_START Description:

Usage:

Usage 2:

Help:

Options:

1 0 www.netcommwireless.com serial port is initialised on power up serial port is initialised when there are active connections NTC 3000 Series M2M Serial Modem 41 AT+DYN_ENABLE Description: Instructs the NTC-3000 to enable updating its IP address to the configured Dynamic DNS server. Usage:

Help:

Options:

AT+DYN_ENABLE=x Where x is an option number AT+DYN_ENABLE=?

0 1 disable enable To set the NTC-3000 to enable star updates to the Dynamic IP address table, enter AT+DYN_ENABLE=1 Example:

AT+DYN_HOST Description:

Instructs the NTC-3000 to use the supplied hostname to perform an IP address update. Note: The only dynamic DNS service supported at this time is www.dyndns.org AT+DYN_HOST=XXXX Usage:

Example:

AT+DYN_USER Description: Configures the username for the dynamic DNS service. Usage:

Example:

AT+USER=XXX AT+DYN_PASS Description: Configures the password for the dynamic DNS service. Usage:

Example:

AT+PASS=XXX AT+USER=testpass1 To set the dynamic DNS service username to testuser, enter AT+USER=testuser To set the dynamic DNS service username to testpass1, enter where XXXX is the hostname of the dynamic DNS service. To instruct the NTC-3000 to use testuser.dyndns.org as the dynamic DNS hostname to perform an IP address update, enter AT+DYN_HOST=testuser.dyndns.org NTC 3000 Series M2M Serial Modem 42 www.netcommwireless.com NTC-3000 Series General Operation Upon powering up, the application subscribes to the SMS service and sets up customized AT commands. It then reads the configuration from FLASH. If the device is configured in normal modem mode (AT+PAD=0), the application will not start GSM or GPRS initialization, TCP or UDP preparation routines. When TCP/IP has been set up, an IP address will be issued to the NTC-3000. The application can then switch to one of the following modes:

TCP client mode TCP server mode UDP client mode The application can switch to any of these modes by AT command or remotely through SMS. The serial port can be initialized while GSM/GPRS registration in progress. If the flash configuration area is empty, the default parameters are loaded. The default parameters are as follows:

Serial Port Baud Rate: 115200 Data Bits: 8 Parity: none Stop Bit: 1 PDP profile APN :

User:

Password:

TCP Client Server :

Port: 1516 The NTC-3000 default running mode is with PAD disabled. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 43 Configuration through SMS The NTC-3000 can be configured through the serial port with AT commands or remotely through SMS messages. When configuring the NTC-3000 using SMS messages, all the messages must be prefixed with a password. The following is a list of SMS commands that may be used:

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. get status get settings get version get force_reset get serial_on_start execute reboot execute save execute pdpcycle execute pdpdown execute pdpup set apn set pdpauth set smspassword set pad set server set dyn_enable set dyn_host set dyn_user set dyn_pass set serial_on_start set force_reset get status The NTC-3000 sends an SMS reply with the following information:

IMEI:xxxxx UpTime:xx:xx:xx Connection UpTime:xx:xx:xx IP:xxx.xxx.xxx.xxx NTC 3000 Series M2M Serial Modem 44 www.netcommwireless.com NTC-3000 Series get settings The NTC-3000 replies with the following information:

APN: testAPN PDP: testuser@domain.com.au, test SERVER: 10.1.193.11,1516 PAD: 1 DYN_ENABLE: 1 DYN_HOST: testuser.dyndns.org DYN_USER: testuser DYN_PASS: testpass get version The NTC-3000 replies with the version of the NetComm Wireless custom application. get force_reset The NTC-3000 replies with the current FORCE_RESET period. get serial_on_start The NTC-3000 replies with the current SERIAL_ON_START flag. execute reboot Instructs the NTC-3000 to perform a reboot immediately. execute save Instructs the NTC-3000 to save the current settings to on-board flash memory. execute pdpcycle Instructs the NTC-3000 to stop the current PDP session and reconnect it. execute pdpdown Instructs the NTC-3000 to stop the active PDP session. execute pdpup Instructs the NTC-3000 to connect the PDP. set apn=xxxxx Sets the APN used to connect to the PDP session. The new APN will take effect after performing the execute pdpcycle command. This new APN won't be saved to on-board flash memory unless the execute save command is issued. set pdpauth=user name,password Sets the username and password used for authentication to the PDP session. set smspassword=XXXXXX Sets the SMS password required as a prefix for all SMS commands. The password may be a maximum of 6 characters in length. set pad=0,1,2,3 Sets the NTC-3000 mode of operation where 0 is PAD disabled mode", 1 is "TCP client mode", 2 is "TCP server mode" and 3 is "UDP client mode". www.netcommwireless.com NTC 3000 Series M2M Serial Modem 45 NTC 3000 Series M2M Serial Modem 46 www.netcommwireless.com NTC-3000 Series set server= ip address/hostname, port Sets the server IP address or hostname and port that the NTC-3000 will use when operating in TCP server mode. set dyn_enable=0,1 When this value is set to 1, the NTC-3000 automatically updates the IP address from the dynamic DNS host. When this value is set to 0, the dynamic DNS feature is disabled. set dyn_host=xxx Sets the Dynamic DNS hostname. set dyn_user=xxx Sets the Dynamic DNS username. set dyn_pass=xxx Sets the Dynamic DNS password. set serial_on_start=0,1 When this value is set to 1, the NTC-3000 enables the serial port when the unit boots up. When this value is set to 0, the NTC-3000 will not start the serial port on boot. set force_reset=xxxxx Sets the FORCE_RESET period in minutes. Valid intervals are 2 65535 minutes. Setting this value to 0 disables the forced reset function. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 47 Technical Data The following table lists the hardware specifications of the NTC-3000 Series devices. MODEL Modem Chipset/Module UMTS bands GSM bands Maximum Data Throughput / 3G Radio interface Maximum Data Throughput / Serial RS232 interface Connectivity SIM Card Reader Antenna connector LED Indicators Operating Temperature Power input Dimensions & Weight Regulatory Compliancy NETCOMM NTC-3000 SERIES Sierra Wireless AirPrime SL8080T (NTC-3000-01) Sierra Wireless AirPrime SL8082T (NTC-3000-02) Sierra Wireless AirPrime SL8084T (NTC-3000-03) UMTS 850/1900 (NTC-3000-01) UMTS 900/2100 (NTC-3000-02) UMTS 850/2100 (NTC-3000-03) Quad-band EDGE/GPRS/GSM 850/900/1800/1900MHz Peak download rate: 3.6 Mbps Peak upload rate: 384 Kbps Auto baud rate - 115,200 / 57,600 / 38,400 / 19,200 / 9,600 /4,800 / 2,400 bps 1x RJ-45 port (incl. DB9 adapter) for serial RS-232 connections 1x Mini USB console port (Windows driver available) Lockable tray, supports standard USIM/SIM 1x SMA Power, 3G Status Normal: -40 ~ 85 C 5 ~ 36 V DC via RJ-45 port 74 x 57 x 24 mm / 84g (w/o mounting bracket and antenna) A-Tick, CE (NTC-3000-02) A-Tick, CE (NTC-3000-03) Table6TechnicalSpecificationsfortheNTC3000Series Mini USB Connector The mini USB connector provides a USB based virtual COM port to facilitate communications to the NTC-3000 series in the event that a COM port fails. This is achieved through the use of an SWI driver and an accompanying 3G Watcher application. The connector uses a standard mini USB pin out configuration. Pin: 1 5 Figure38TheMiniUSBConnector PIN 1 2 3 4 5 SIGNAL VIN D-

D+

N/C GND Table7MiniUSBConnectorPinOuts NTC 3000 Series M2M Serial Modem 48 www.netcommwireless.com RJ-45 Con The RJ-45 connecto nnector or provides an interfa ace for a serial data c connection and for de evice input power us sing the pin layout sh own below. Pin

: 8 1 Figure e39TheRJ45Con nnector PIN 1 2 3 4 5 6 7 8 SIGNAL VCC DCD DTR GND RXD TXD RTS CTS D DESCRIPTION Input voltage 5VD DC - 36VDC ct Data Carrier Dete Data Terminal Rea ady Common Ground Serial Data out Serial Data in Request/Ready to Clear to Send o Send Tab ble8RJ45Conne ctorPinOuts RJ-45 to D DB9 Serial/

/Power Ada apter Cabl le The following table displays the PIN out configuration for the RS-232 serial conne ection cable that ship ps with the NTC-3000 series modems. Figure40RJ45 5toDB9Serial/Pow werAdapterCable NTC C-3000 Series s DB9 1 2 3 4 5 6 7 8 9

SIGNAL DCD RXD TXD DTR GND DSR RTS CTS RI Power RJ45 2 5 6 3 4

7 8

1 DESCR RIPTION rier Detect ta Out ta In Data Carr Serial Dat Serial Dat DTR Common Ground GND (Power Grou d Not Used o Send (received by the N Request t Clear to S Send (transmitted by the NT d Not Used Red Wire:

: VCC (Input voltage from 5 nd) TC-3000) TC-3000) 5V 36VDC) www

.netcommwireless.com NTC 300 0 Series M2M Serial Modem 49 Table9RJ45toDB9Serial/PowerConnectorPinOuts The NTC-3000 is a DCE (Data Circuit-Terminating Environment), so the RTS (Ready To Send) signal is received by the NTC-3000 and the CTS (Clear to Send) signal is transmitted with flow controlled from both ends. The DCD (Data Carrier Detect) line is permanently set to one state, i.e. in the high state at the connector, GND at the chip. Electrical Specifications A suitable power supply is available on request or via direct purchase from the NetComm Online shop. It is recommended that the NTC-3000 be powered using a 12VDC/1.5A power supply. Environmental Specifications / Tolerances The industrial enclosure of the NTC-3000 Series makes it able to operate over a wide variety of temperatures from -20C ~ 50C. NTC 3000 Series M2M Serial Modem 50 www.netcommwireless.com Prod uct S ervice e and d Supp port NTC C-3000 Series s The following sectio information. on provides some ass sistance with issues t that may be encount tered when using the NTC-3000 series as well as providing we eb based links for pro oduct specific AT commands to the N is connected to both he front of the NTC-30 program settings or d C-3000 by removing t NTC-3000 h the power supply an 000 are illuminated. device is set to use th he power supply for nd an appropriate CO OM port. he appropriate COM 15 seconds and then port. n reconnect it. xt when sending AT c port parameters have commands to the NTC e not changed since C-3000 the NTC-3000 series s was initially connec ted. Garbage text us sually indicates that th he port speed has nce document for mo ore information on en nabling remote acces ss to the not lighting up 3000 series is connec C-3000 by removing t cted to an appropriate he power supply for e power supply and 15 seconds and then that an active 3G SIM n reconnect it. M has been inserted. ng on 3000 series has suffic elephone for available cient 3G signal streng e 3G coverage. gth to connect by che ecking the available s signal strength via eit ther the appropriate AT command or by mmand reference doc cument for more info rmation on signal str ength. 1) Troublesh hooting I am u unable to send any A V Verify the NTC-3000 V Verify the LEDs on th V Verify your terminal p P Power cycle the NTC 2) I only receive garbage tex V Verify that the COM p b been changed. Please refer to the AT Command refere NTC-3000 series. The N NTC-3000 LEDs are n V Verify that the NTC-3 P Power cycle the NTC The 3 G LED is not switchin V Verify that the NTC-3 c checking a mobile te e refer to the AT Com Pleas 3) 4) 5) 6) I am r receiving an ERROR V Verify the AT comma response from the N and you are utilising h NTC-3000 has the correct syntax x specified. I am r receiving an ERROR P Please refer to the er

(##) response from rror codes in the AT C the NTC-3000 with a Command manual wh an error code that I d hich can be found on ont understand n the Sierra Wireless Website to learn the meaning of the Resu ult codes. If you are still exper http://support.netco riencing issues after ommwireless.com/

performing the above e checks, please con ntact NetComm Tech hnical Support by goi ng to:

www

.netcommwireless.com NTC 300 0 Series M2M Serial Modem 51 Web Base The following refere http://www.netcomm ed Product ence information is al mwireless.com/produ t Reference es NTC-3000 Series from so available for the N uct/m2m/ntc-3000 m the NetComm Supp port website at User Manual U Quick Start Guide Q P Product Specification n Sheet FAQs Q:

A:

Is the The N NTC-3000 series a 3 NTC-3000 series is ab Creatin Creatin Creatin Creatin Connec Connec Email s Sendin e functions are suppo ons. 3G serial modem?

ble to operate as a 3G ng TCP server ng UDP sockets / TCP ng a PING session ng a FTP session (upl ct to remote SMTP se ct to remote HTTP se sending / receiving g an MMS with one o orted in Sierra Wireles These functio P clients and TCP ser rver iles) oad and download fi erver erver G serial modem, how wever it is also so muc ch more. It is also ab le to perform the follo owing functions:

or multiple recipients sss WIPSOFT. Refer r to the Sierra Wireles ss Developer Zone to obtain the latest ver rsion of the devkit to perform these What The N Gene are the port settings NTC-3000 series uses rally, a port speed of required for the NTC s auto-bauding to det f 115200, 8 data bits, C-3000 Series?

termine the current c 1 stop bit, no parity communication port s and hardware flow c settings. This occurs when the first A or AT e. control should be fine T is sent to the NTC-3 3000 series. Does The m the NTC-3000 Series modem inside the NTC s support circuit and C-3000 series suppo packet switched dat orts only Packet Switc ta?

ched communication s methods. Can th No. Th he mini USB port be he mini USB port req used to connect to le quires Windows XP SP egacy devices?

P3, Windows Vista SP P2, Windows 7 SP1 o or higher or Mac OS 10.5.8 or higher to in nstall and use. cant I connect an Eth NTC-3000 series uses hernet (RJ-45) cable s a serial connection to the NTC-3000 Ser through a modified R ries?

RJ-45 port utilising so ome pins from this to provide power. It is n not suitable for an Et thernet connection. e refer to the RJ-45 p port pin out diagram i n the Technical Data a chapter for more inf formation. Why c The N Please Q:

A:

Q:

A:

Q:

A:

Q:

A:

3000 Series M2M S NTC 52 erial Modem www.netcommwireles ss.com NTC-3000 Series Appendix A: Tables Table 1 - Document Revision History ..................................................................................................................................................................................... 3 Table 2 - LED Indicators ........................................................................................................................................................................................................ 8 Table 3 - Device Dimensions ................................................................................................................................................................................................. 8 Table 4 - Mounting Bracket Dimensions ................................................................................................................................................................................ 8 Table 5 - Integrated Devices .................................................................................................................................................................................................. 9 Table 6 - Technical Specifications for the NTC-3000 Series ............................................................................................................................................... 48 Table 7 - Mini USB Connector Pin Outs ............................................................................................................................................................................... 48 Table 8 - RJ-45 Connector Pin Outs .................................................................................................................................................................................... 49 Table 9 - RJ-45 to DB-9 Serial/Power Connector Pin Outs .................................................................................................................................................. 50 www.netcommwireless.com NTC 3000 Series M2M Serial Modem 53 Safety and product care RF Exposure Your device contains a transmitter and a receiver. When it is on, it receives and transmits RF energy. When you communicate with your device, the system handling your connection controls the power level at which your device transmits. This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. This equipment complies with radio frequency (RF) exposure limits adopted by the Federal Communications Commission for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator & your body. External antenna Any optional external antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operated in conjunction with any other antenna or transmitter. Please consult the health and safety guide of the chosen antenna for specific body separation guidelines as a greater distance of separation may be required for high-gain antennas. Any external antenna gain must meet RF exposure and maximum radiated output power limits of the applicable rule section. The maximum antenna gain for this device as reported to the FCC is: 1dBi(850MHz) and 1dBi(1900MHz). FCC Statement FCC compliance Federal Communications Commission Notice (United States): Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. FCC regulations This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Increase the separation between the equipment and receiver. Reorientate or relocate the receiving antenna. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. NTC 3000 Series M2M Serial Modem 54 www.netcommwireless.com NTC-3000 Series IC regulations This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

(1) this device may not cause interference, and

(2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:

(1) lappareil ne doit pas produire de brouillage, et

(2) lutilisateur de lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. This Class B digital apparatus complies with Canadian CAN ICES-3 (B)/NMB-3(B). Cet appareil numrique de la classe B est conforme la norme NMB-003 du Canada. IMPORTANT NOTE:

IC radiation exposure statement:

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and users body. Electrical safety Accessories Only use approved accessories. Do not connect with incompatible products or accessories. Connection to a car Seek professional advice when connecting a device interface to the vehicle electrical system. Distraction Operating machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 55 Product handling You alone are responsible for how you use your device and any consequences of its use. You must always switch off your device wherever the use of a mobile phone is prohibited. Do not use the device without the clip-on covers attached, and do not remove or change the covers while using the device. Use of your device is subject to safety measures designed to protect users and their environment. Always treat your device and its accessories with care and keep it in a clean and dust-free place. Do not expose your device or its accessories to open flames or lit tobacco products. Do not expose your device or its accessories to liquid, moisture or high humidity. Do not drop, throw or try to bend your device or its accessories. Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories. Do not paint your device or its accessories. Do not attempt to disassemble your device or its accessories, only authorised personnel must do so. Do not use or install this product in extremely hot or cold areas. Ensure that the device is installed in an area where the temperature is within the supported operating temperature range (-20C to 70C) Do not use your device in an enclosed environment or where heat dissipation is poor. Prolonged use in such space may cause excessive heat and raise ambient temperature, which will lead to automatic shutdown of your device or the disconnection of the mobile network connection for your safety. To use your device normally again after such shutdown, cool it in a well-ventilated place before turning it on. Please check local regulations for disposal of electronic products. Do not operate the device where ventilation is restricted Installation and configuration should be performed by trained personnel only. Do not use or install this product near water to avoid fire or shock hazard. Avoid exposing the equipment to rain or damp areas. Arrange power and Ethernet cables in a manner such that they are not likely to be stepped on or have items placed on them. Ensure that the voltage and rated current of the power source match the requirements of the device. Do not connect the device to an inappropriate power source. Small children Do not leave your device and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the device. Your device contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard. Emergency situations This device, like any wireless device, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless device for emergency communications. Device heating Your device may become warm during normal use. Faulty and damaged products Do not attempt to disassemble the device or its accessories. Only qualified personnel must service or repair the device or its accessories. If your device or its accessories have been submerged in water punctured or subjected to a severe fall, do not use until they have been checked at an authorised service centre. Interference Care must be taken when using the device in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15cm be maintained between a device and a pacemaker to avoid potential interference with the pacemaker. NTC 3000 Series M2M Serial Modem 56 www.netcommwireless.com NTC-3000 Series Hearing aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source, increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Medical devices Please consult your doctor and the device manufacturer to determine if operation of your device may interfere with the operation of your medical device. Hospitals Switch off your wireless device when requested to do so in hospitals, clinics or health care facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Interference in cars Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of devices in their vehicles unless an external antenna is included in the installation. Explosive environments Petrol stations and explosive atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your device or other radio equipment. Areas with potentially explosive atmospheres include fuelling areas, below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust, or metal powders. Blasting caps and areas Turn off your device or wireless device when in a blasting area or in areas posted turn off two-way radios or electronic devices to avoid interfering with blasting operations. www.netcommwireless.com NTC 3000 Series M2M Serial Modem 57 Legal and Regulatory Intellectual Property Rights All intellectual property rights (including copyright and trade mark rights) subsisting in, relating to or arising out this Manual are owned by and vested in NetComm Wireless Limited

(ACN 002490486) (NetComm Wireless Limited) (or its licensors). This Manual does not transfer any right, title or interest in NetComm Wireless Limiteds (or its licensors) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited. NetComm and NetComm Wireless is a trademark of NetComm Wireless Limited. All other trademarks are acknowledged to be the property of their respective owners. Customer Information The Australian Communications & Media Authority (ACMA) requires you to be aware of the following information and warnings:

1. 2. This unit shall be connected to the Telecommunication Network through a line cord which meets the requirements of the AS/CA S008-2011 Standard. This equipment has been tested and found to comply with the Standards for C-Tick and or A-Tick as set by the ACMA. These standards are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio noise and, if not installed and used in accordance with the instructions detailed within this manual, may cause interference to radio communications. However, there is no guarantee that interference will not occur with the installation of this product in your home or office. If this equipment does cause some degree of interference to radio or television reception, which can be determined by turning the equipment off and on, we encourage the user to try to correct the interference by one or more of the following measures:

a) b) c) d) Change the direction or relocate the receiving antenna. Increase the separation between this equipment and the receiver. Connect the equipment to an alternate power outlet on a different power circuit from that to which the receiver/TV is connected. Consult an experienced radio/TV technician for help. 3. The power supply that is provided with this unit is only intended for use with this product. Do not use this power supply with any other product or do not use any other power supply that is not approved for use with this product by NetComm Wireless Limited. Failure to do so may cause damage to this product, fire or result in personal injury. Consumer Protection Laws Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which cannot be excluded by NetComm Wireless Limited and legislation of another country's Government may have a similar effect (together these are the Consumer Protection Laws). Any warranty or representation provided by NetComm Wireless Limited is in addition to, and not in replacement of, your rights under such Consumer Protection Laws. If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our goods in New Zealand and are a consumer you will also be entitled to similar statutory guarantees. NTC 3000 Series M2M Serial Modem 58 www.netcommwireless.com NTC-3000 Series Product Warranty All NetComm Wireless products have a standard two (2) year warranty from date of purchase (Product Warranty). For all Product Warranty claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above). Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), the Product Warranty is granted on the following conditions:

1. 2. 3. 4. 5. 6. The Product Warranty extends to the original purchaser (you / the customer) and is not transferable;

The Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied in or with the product;

The customer complies with all of the terms of any relevant agreement with NetComm Wireless Limited and any other reasonable requirements of NetComm Wireless Limited including producing such evidence of purchase as NetComm may require;

The cost of transporting product to and from NetComm Wireless Limiteds nominated premises is your responsibility;

NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss, injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond NetComm Wireless Limiteds reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or military authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour;

and The customer is responsible for the security of their computer and network at all times. Security features may be disabled within the factory default settings. NetComm Wireless Limited recommends that you enable these features to enhance your security. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), the Product Warranty is automatically voided if:

1. 2. 3. 4. 5. 6. You, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;

The fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power supply or communication line, whether caused by thunderstorm activity or any other cause(s);

The fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;

Your product has been used for any purposes other than that for which it is sold, or in any way other than in strict accordance with the user manual supplied;

Your product has been repaired or modified or attempted to be repaired or modified, other than by a qualified person at a service centre authorised by NetComm Wireless Limited; or The serial number has been defaced or altered in any way or if the serial number plate has been removed. Limitation of Liability This clause does not apply to New Zealand consumers. Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above), NetComm Wireless Limited accepts no liability or responsibility, for consequences arising from the use of this product. NetComm Wireless Limited reserves the right to change the specifications and operating details of this product without notice. If any law implies a guarantee, condition or warranty in respect of goods or services supplied, and NetComm Wireless Limiteds liability for breach of that condition or warranty may not be excluded but may be limited, then subject to your rights and remedies under any applicable Consumer Protection Laws which cannot be excluded, NetComm Wireless Limiteds liability for any breach of that guarantee, condition or warranty is limited to:

(i)

(ii) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods; repairing the goods; paying the cost of replacing the goods or of acquiring equivalent goods; or paying the cost of having the goods repaired; or in the case of a supply of services, NetComm Wireless Limited doing either or both of the following: supplying the services again; or paying the cost of having the services supplied again. To the extent NetComm is unable to limit its liability as set out above, NetComm Wireless Limited limits its liability to the extent such liability is lawfully able to be limited. Contact Address: NETCOMM WIRELESS LIMITED, Level 2, 18-20 Orion Road, Lane Cove NSW 2066 Sydney, Australia ABN: 85 002 490 486 Website: http://www.netcommwireless.com/

www.netcommwireless.com NTC 3000 Series M2M Serial Modem 59 Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com, technicalsupport@netcommwireless.com NTC 3000 Series M2M Serial Modem 60 www.netcommwireless.com