FCC ID: PY319400469 5G MHS Travel Router

Nighthawk 5G Mobile Hotspot Pro Whats in the Box Nighthawk 5G Mobile Hotspot Pro with pre-installed SIM card Set Up Your Mobile Hotspot 1 Press and hold the Power button for 2 seconds. To better safeguard your network, the first time you turn on your mobile hotspot, you are asked to set up your login credentials. Battery cover Battery USB Type-C cable AC adapter Quick start guide Warranty card Get to Know Your Mobile Hotspot Touch screen 2 Follow the onscreen instructions to customize your mobile hotspot settings. Home Back Power button TS-9 external antenna connector TS-9 external antenna connector Ethernet port USB C port Install the Battery 1 Insert the battery. Reset button SIM card (preinstalled) 2 Install the back cover. The battery is partially charged. To fully charge it, connect the USB cable to the mobile hotspot and then plug into either:

A wall socket, using the wall charger (faster charge option) The USB port on your laptop Note:The mobile hotspot comes with a preinstalled SIM card. The SIM must be activated to a data plan with AT&T. Home Screen The Home screen displays the mobile hotspots WiFi network name and password. The network indicator lets you know which AT&T wireless network you are connected to. Signal strength Battery Network indicator AT&T TELSTRA 4G 10:10 AM 10:10 AM 100%

95%

WiFi Name WiFi Password ATT-WIFI-8835-5GHz 12345678 WiFi network name and password 15 4 WiFi Guest WiFi Messages Data Saver Always-on WiFi Settings Lets Get StartedAT&T Eco Rating 2.0 only applies to the NETGEAR Nighthawk 5G Mobile Hotspot, model MR5100. For limited factors evaluated visit att.com/EcoSpace. Wireless Emergency Alerts is a registered Trademark and Service Mark of CTIA. NETGEAR and Nighthawk are trademarks of NETGEAR, Inc. 5G is a trademark of 3GPP. 5G not available everywhere. Contains Lithium ion battery - recycle or dispose of properly. 2020 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.Printed in USA 201-26246-01DRAFT Connect to the Internet Change the WiFi band For More Information 1 On the Home screen, tap the WiFi icon. 2 Tap Band. 3 Select the 2.4 GHz or 5 GHz WiFi band. Manage your account On the web: att.com/my ATT Note:The mobile hotspot Home screen displays the WiFi network name and password. The screen goes dark to save power. Press and release the Power button to wake the screen. On your laptop or other WiFi device 1 Open your WiFi network connection manager. 2 Find your mobile hotspots WiFi network name (ATT-WIFI-XXXX) and connect. 3 Enter your mobile hotspots WiFi password. 4 Launch your Internet browser. LCD Settings View or change the settings On the Home screen, tap the Settings icon. Compatible device and online account required. Data and messaging rates may apply for download and app usage. Need more help?

On the web: att.com/DeviceHowTo Give us a call 611 from any AT&T wireless phone, or 800.331.0500. When prompted, enter your devices 10-digit number. LCD WiFi Manager WiFi Manager Manage settings using the NETGEAR mobile app 1. Make sure your device is connected to the Internet. 2. Download the NETGEAR mobile app from netgear.com/mobileapps. You can use a browser to view the device information and messages, and to change the mobile hotspot settings. Log In 1 On the WiFi device that is connected to your mobile hotspot, type http://attwifimanager/ or http://192.168.1.1 in the browser bar. 3 Log in using your admin password. The default login is attadmin. You can manage the WiFi network from the LCD screen. Change the WiFi network name and password 1 On the Home screen, tap the WiFi icon. AT&T TELSTRA 4G 10:10 AM 10:10 AM 100%

95%

WiFi Name WiFi Password ATT-WIFI-8835-5GHz 12345678 15 4 WiFi Guest WiFi Messages Data Saver Always-on WiFi Settings 2 Tap Main WiFi. 3 Enter your changes. DRAFT

Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. Radiation Exposure Statement:

This device meets the governments requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. channels only. Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation F o r b o d y w o r n o p e r a t i o n

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10 9 8 7 6 5 4 3 REV DESCRIPTION 2 1 DATE DRAWN APPD 1 RELEASED FOR PRODUCTION 23-FEB-11 BW BG PACKAGING ELECTRICAL AND PACKAGING WASTE 94/62/EC X 152.4 [6.00 ]

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# 0.01mm THICK) I NOTES APPLICABLE TO PART MANUFACTURER:

1. DESCRIPTION AND APPLICATION: RETAIL BOX FOR WIRELESS COMMUNICATIONS DEVICE 2. APPLICABLE DOCUMENTS:

2400117 REFERENCE ARTWORK 2140122 SIERRA WIRELESS GENERIC COSMETIC SPECIFICATION ASME Y14.5M-1994 GEOMETRIC DIMENSIONING AND TOLERANCING 3. MATERIAL:

3.1 600G CLAY COATED CHIPBOARD (1mm 3.2 THE PART/ASSEMBLY SHALL CONTAIN NO HAZARDOUS SUBSTANCES PER THE WASTE ELECTRONIC EQUIPTMENT (WEEE) 2002/96/EC RoHS DIRECTIVE. 3.3 THE PART/ ASSEMBLY SHALL CONFROM TO THE EU DIRECTIVE ON PACKAGING AND 4. FINISH:

4.1 GLOSSY PP LAMINATE, BOTH SIDES 4.2 REFER TO ARTWORK FILE 2400117 FOR GRAPHIC SPECIFICATIONS 5. GENERAL REQUIREMENTS:

5.1 PARTS SHALL BE CLEAN AND FREE OF ALL FOREIGN MATTER. 5.2 REFERENCE ARTWORK P/N 2400117. 5.3 CONTROLLING GEOMETRY IS DEFINED BY DXF FILE DATABASE. ALL SURFACE TO BE WITHIN 0.10 OF DATABASE UNLESS OTHERWISE SPECIFIED. 6. QUALITY ASSURANCE REQUIREMENTS:

6.1 ALL DIMENSIONS INDICATED ON DRAWING ARE CRITICAL TO FORM, FIT, OR FUNCTION. 6.2 DIMENSIONS INDICATED WITH A PROCESS CONTROL, (QPC), DIMENSIONS. 6.3 PRODUCTION LOT SAMPLES MUST DEMONSTRATE A Cpk VALUE OF 1.33 OR HIGHER. IF THE Cpk DROPS BELOW 1.33 AT ANY TIME DURING THE MANUFACTURE OF THIS PART, THEN THE SUPPLIER MUST 100%

SCREEN ALL THOSE PARTS TO THOSE SPECIFIED CRITICAL PARAMETERS. 7.1 NO CHANGE SHALL BE ALLOWED ON PRODUCTION MATERIAL, REGARDLESS OF WHETHER SUCH CHANGE AFFECTS REQUIREMENTS SPECIFIED, WITHOUT PRIOR EXPLICIT WRITTEN APPROVAL BY SIERRA WIRELESS. II NOTES APPLICABLE TO CONTRACT MANUFACTURER:

1. INCOMING INSPECTION DIMENSION MARKED BY XX.XX 2. SAMPLE INSPECTION PER QEI-II-0000-18. 3. CONTRACT MANUFACTURER SHALL REQUIRE PART MANUFACTURER TO PROVIDE SPC DATA AND REVIEW WITH SIERRA WIRELESS. X SYMBOL DENOTE QUALITY H G F E D C B A 4.1 4x R6.35

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H G F E D C B 241.3 [9.50 ]

X UNLESS OTHERWISE NOTED, THIS DOCUMENT CONTAINS SIERRA WIRELESS CONFIDENTIAL INFORMATION. REPRODUCTION, USE, DISCLOSURE OR TRANSMITTAL OF ALL OR ANY PORTION OF THIS DOCUMENT IS PROHIBITED, EXCEPT TO THE EXTENT APPROVED BY SIERRA WIRELESS. SIERRA WIRELESS EXPRESSLY RESERVES ALL RIGHTS UNDER PATENTS, TRADEMARKS, COPYRIGHTS AND TRADE SECRETS. COPYRIGHT (C) 2011, SIERRA WIRELESS. 10 9 8 7 6 DO NOT SCALE PRINT 5 PRODUCTION 0 4 3 2 SHEET 1 OF 1 1 UNLESS OTHERWISE SPECIFIED, DIMENSIONS ARE PER THE FOLLOWING TOLERANCES:

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MATERIAL SEE NOTES FINISH SEE NOTES PROJECT NAME PART DESCRIPTION DRWN MIMO ANTENNA B. WU BACKCARD, MIMO ANTENNA DES ENGR B. WU CHK B. GILBERT PRT FILENAME 2400117 DRW FILENAME 2400117 RELEASE LEVEL DATE DATE DATE 20-JAN-11 20-JAN-11 23-FEB-11 SIERRAWIRELESS SIERRAWIRELESS H E A R T O F T H E W I R E L E S S M A C H I N E H E A R T O F T H E W I R E L E S S M A C H I N E TM TM SIZE UNITS DRAWING NO. C MM 2400117 SCALE: 1.000 13811 Wireless Way Richmond, British Columbia Canada, V6V 3A4 Tel: 604.231.1100 Fax: 604.231.1109 A REV 1_0

Nighthawk 5G Mobile Hotspot Pro Whats in the Box Nighthawk 5G Mobile Hotspot Pro with pre-installed SIM card Battery cover Battery USB Type-C cable AC adapter Quick start guide Warranty card Get to Know Your Mobile Hotspot Set Up Your Mobile Hotspot 1 Press and hold the Power button for 2 seconds. To better safeguard your network, the rst time you turn on your mobile hotspot, you are asked to set up your login credentials. Touch screen 2 Follow the onscreen instructions to customize your mobile hotspot settings. Lets get started Home Back Power button Ethernet port USB C port Install the Battery 1 Insert the battery. You can change settings such as the WiFi password, WiFi Manager login password, and WiFi standby time. The default WiFi Manager admin login password is attadmin. The default WiFi password is on the label inside the battery compartment. Home Screen The Home screen displays the mobile hotspots WiFi network name and password. The network indicator lets you know which AT&T wireless network you are connected to. Network indicator WiFi network name and password Reset button SIM card (preinstalled) Signal strength Battery AT&T Eco Rating 2.0 only applies to the NETGEAR AT&T Eco Rating 2.0 only applies to the NETGEAR Nighthawk 5G Mobile Hotspot, model MR5100. For Nighthawk 5G Mobile Hotspot, model MR5100. For limited factors evaluated visit att.com/EcoSpace. limited factors evaluated visit att.com/EcoSpace. Wireless Emergency Alerts is a registered Trademark Wireless Emergency Alerts is a registered Trademark and Service Mark of CTIA. and Service Mark of CTIA. NETGEAR and Nighthawk are trademarks of NETGEAR and Nighthawk are trademarks of NETGEAR, Inc. 5G is a trademark of 3GPP. 5G not NETGEAR, Inc. 5G is a trademark of 3GPP. 5G not available everywhere. Contains Lithium ion battery -

available everywhere. Contains Lithium ion battery -

recycle or dispose of properly. recycle or dispose of properly. 2020 AT&T Intellectual Property. All rights reserved. 2020 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual contained herein are trademarks of AT&T Intellectual Property. All other marks are the property of their Property. All other marks are the property of their respective owners. respective owners. Printed in USA Printed in USA 201-26246-01 201-26246-01 2 Install the back cover. The battery is partially charged. To fully charge it, connect the USB cable to the mobile hotspot and then plug into either:

A wall socket, using the wall charger (faster charge option) The USB port on your laptop The mobile hotspot comes with a preinstalled SIM card. The SIM must be activated to a data plan with AT&T. Connect to the Internet Change the WiFi band For More Information The mobile hotspot Home screen displays the WiFi network name and password. The screen goes dark to save power. Press and release the Power button to wake the screen. On your laptop or other WiFi device 1 Open your WiFi network connection manager. 2 Find your mobile hotspots WiFi network name (ATT-WIFI-XXXX) and connect. 3 Enter your mobile hotspots WiFi password. 4 Launch your Internet browser. 1 On the Home screen, tap the WiFi icon. 2 Tap Band. 3 Select the 2.4 GHz, 5 GHz, or dual WiFi band. LCD Settings Manage your account On the web: att.com/my ATT Compatible device and online account required. Data and messaging rates may apply for download and app usage. View or change the settings Need more help?

On the Home screen, tap the Settings icon. New Broadband Display Software Screen Lock More On the web: att.com/DeviceHowTo Give us a call 611 from any AT&T wireless phone, or 800.331.0500. When prompted, enter your devices 10-digit number. LCD WiFi Manager WiFi Manager You can manage the WiFi network from the LCD screen. Change the WiFi network name and password 1 On the Home screen, tap the WiFi icon. You can use a browser to view the device information and messages, and to change the mobile hotspot settings. Log In 1 On the WiFi device that is connected to your mobile hotspot, type http://attwimanager/ or http://192.168.1.1 in the browser bar. 3 Log in using your admin password. The default admin login password is attadmin. 2. Tap WiFi and then select from the available WiFi networks. 3. Tap WiFi Name and enter your changes. Manage settings using the NETGEAR mobile app 1. Make sure your device is connected to the Internet. 2. Download the NETGEAR mobile app from netgear.com/mobileapps. 4 Tap WiFi Password and enter your changes.

User Manual Nighthawk 5G Mobile Hotspot Pro Models:

5100 September 11, 2020 202-12067-01 NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134, USA Nighthawk 5G Mobile Hotspot Pro Support See your warranty card for warranty and service information. For additional information, visit www.netgear.com/support to access the full user manual

(this document) and to download firmware updates. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory. See the regulatory compliance document before connecting the power supply. Trademarks NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. 2 Contents Chapter 1 Get Started Get to Know Your Mobile Hotspot.....................................................9 Top Front View.................................................................................9 Power Button..................................................................................10 LCD Home Screen.........................................................................10 Download the NETGEAR Mobile App.............................................11 Install the Battery................................................................................12 Power On Your Mobile Hotspot.......................................................13 Set Up the Mobile Hotspot................................................................13 Set Up the Mobile Hotspot Using the Touch Screen.................13 Use a Web Browser to Set Up the Mobile Hotspot...................14 Use the Mobile App to Set Up the Mobile Hotspot...................14 Chapter 2 Connect to the Mobile Hotspot Connect to the Mobile Hotspot Network........................................16 WiFi Connection.............................................................................16 Tethered Connection....................................................................17 Use the Touch Screen to Access the Mobile Hotspot....................17 Use the NETGEAR Mobile App to Access the Mobile Hotspot....17 Use a Web Browser to Access the Mobile Hotspot........................19 Access the Moble Router Directly From the Touch Screen..........20 Chapter 3 Manage Battery Usage and Charging Extend Battery Life..............................................................................22 Use the Mobile Hotspot Without a Battery......................................22 Recharge the Battery..........................................................................22 Quick Charge the Battery.............................................................23 Recharge the Battery From a Wall Socket..................................23 Recharge the Battery From a Computer USB Port....................24 Use the USB Type C Cable to Charge Only................................24 Change the LCD Screen Display......................................................25 Change the LCD Screen Display Settings From the Touch Screen..............................................................................................25 Change the LCD Screen Display Settings From the NETGEAR Mobile App.....................................................................................25 3 Nighthawk 5G Mobile Hotspot Pro Change the LCD Screen Display Settings From a Web Browser...........................................................................................26 Battery Tips..........................................................................................26 General Battery Safety.......................................................................27 Appropriate Batteries and Chargers................................................28 Battery Disposal..................................................................................28 Chapter 4 Manage Your Internet Connection Offload Your Mobile Internet Connection......................................30 Enable Data Offloading Over Ethernet From the NETGEAR Mobile App..................................................................................................30 Enable Data Offloading Over WiFi From the NETGEAR Mobile App..................................................................................................31 Enable WiFi Data Offloading From a Web Browser..................31 Enable Ethernet Data Offloading From a Web Browser...........32 Specify Cellular Settings....................................................................33 Specify Cellular Settings From the Touch Screen......................33 Specify Cellular Settings From the NETGEAR Mobile App......33 Specify Cellular Settings From a Web Browser..........................34 Chapter 5 Control Internet Access Set Up Parental Controls...................................................................37 Access Control....................................................................................38 Set Up Access Control From the Touch Screen.........................38 Set Up Access Control From the NETGEAR Mobile App.........38 Set Up Access Control From a Web Browser.............................39 Turn Off USB Tethering......................................................................39 Turn Off USB Tethering From the NETGEAR Mobile App........40 Turn Off USB Tethering From a Web Browser...........................40 Manage Website Filters.....................................................................41 Set Up a Schedule for Internet Access.............................................42 Edit a Schedule Rule..........................................................................43 Delete a Schedule Rule......................................................................43 Enable SIM Security............................................................................44 Enable SIM Security From the NETGEAR Mobile App..............44 Enable SIM Security From a Web Browser.................................44 Enable Port Forwarding.....................................................................45 Set Up Port Filtering...........................................................................46 Enable DMZ.........................................................................................47 Chapter 6 Specify Mobile Hotspot Network Settings Select a WiFi Profile............................................................................49 Select a WiFI Profile From the Touch Screen.............................49 Select a WiFi Profile From the NETGEAR Mobile App..............49 4 Nighthawk 5G Mobile Hotspot Pro Select a WiFi Profile From a Web Browser.................................50 Manage WiFi Settings........................................................................50 Specify WiFi Settings From the Touch Screen...........................50 Specify WiFi Settings From the NETGEAR Mobile App............51 Specify WiFi Settings From a Web Browser...............................51 Use WPS to Connect to the Mobile Router WiFi Network............52 Use WPS From the Touch Screen................................................52 Use WPS From the NETGEAR Mobile App.................................52 Use WPS From a Web Browser....................................................53 Universal Plug-N-Play.........................................................................53 Turn UPnP Off or On From the NETGEAR Mobile App............54 Turn UPnP Off or On From a Web Browser................................54 Enable IP Pass-Through Mode..........................................................55 Specify the IP Addresses That the Mobile Hotspot Assigns.........55 Disable the DHCP Server Feature in the Mobile Hotspot.............56 Chapter 7 Manage Your Mobile Hotspot Network View the Network Information..........................................................59 View Mobile Hotspot Network Status..............................................59 View Mobile Hotspot Status From the NETGEAR Mobile App.59 View Mobile Network Device Status From a Web Browser......60 View WiFi Details................................................................................60 View a Network Map..........................................................................60 View a Network Map From the NETGEAR Mobile App............60 View a Network Map From a Web Browser................................61 View Connected Devices...................................................................61 View the Connected Devices On the LCD..................................61 View the Connected Devices From the NETGEAR Mobile App.61 View the Connected Devices From a Web Browser..................62 Update the Mobile Hotspot Firmware.............................................62 Update Firmware From the Touch Screen.................................62 Update Firmware From an Alert..................................................62 Update Firmware From the NETGEAR Mobile App..................63 Update the Firmware From the Web Page.................................63 Change the admin Password............................................................64 Manage SMS Messages.....................................................................64 Manage Messages From the Touch Screen...............................64 Manage Messages From the NETGEAR Mobile App................65 View or Delete Messages From a Web Browser........................65 Back Up and Restore the Mobile Router Settings..........................66 Back Up the Mobile Hotspot Settings.........................................66 Restore the Mobile Hotspot Settings..........................................66 Factory Reset.......................................................................................67 Factory Reset From the NETGEAR Mobile App.........................67 5 Nighthawk 5G Mobile Hotspot Pro Factory Reset From the Touch Screen........................................68 Factory Reset From a Web Browser............................................68 Factory Reset Using the Reset Button.........................................69 Reboot the Mobile Hotspot...............................................................70 Reboot the Mobile Hotspot From the Touch Screen................70 Reboot the Mobile Hotspot From the NETGEAR Mobile App..70 Reboot the Mobile Hotspot From a Web Browser....................70 Power Off the Mobile Hotspot..........................................................71 Power Off the Mobile Hotspot Manually.....................................71 Power Off the Mobile Hotspot From the NETGEAR Mobile App..................................................................................................71 Power Off the Mobile Hotspot From a Web Browser...............71 View Details About Your Mobile Router..........................................72 View Mobile Hotspot Details From the Touch Screen..............72 View Mobile Hotspot Details From the NETGEAR Mobile App.72 View Mobile Hotspot Details From a Web Browser..................73 Chapter 8 Frequently Asked Questions Why cant my device connect to the mobile hotspot?...................75 Why cant I access the Internet?........................................................75 Why is the signal indicator always low?...........................................75 Why is the download or upload speed slow?.................................76 What do I do if I forget my admin login password?.......................76 How do I disconnect from the mobile broadband network?........76 The LCD is not lit. How do I know if the mobile hotspot is still powered on?.......................................................................................77 How do I find my computers IP address?.......................................77 How do I find my computers IP address on a Windows 7, Windows 10, or Windows Vista device?.....................................77 How do I find my computers IP address on a Windows 8 device?............................................................................................78 How do I find my computers IP address on a Mac OS X device?............................................................................................78 How do I find my computers IP address on devices running other operating systems?........................................................................78 How do I find a devices MAC address?..........................................78 How do I find a devices MAC address on a Windows 7, Windows 10 or Vista device?.........................................................................79 How do I find a devices MAC address on a Windows 8 device?............................................................................................79 How do I find a devices MAC address on a Mac OS X device?.79 Where can I find more information?................................................80 6 Nighthawk 5G Mobile Hotspot Pro Chapter 9 Troubleshooting Diagnostics..........................................................................................82 The WiFi Network Name Is Not in the List of Networks.................82 The No Signal Icon Displays..............................................................82 Cannot Log In to the Mobile Router Using a VPN..........................83 The Mobile Hotspot Cannot Connect to a Computer Running Windows Vista.....................................................................................83 The Mobile Hotspot Does Not Connect to the Cellular Network.83 Appendix A Specifications Mechanical Specifications.................................................................86 Environmental Specifications............................................................87 Supported RF Bands..........................................................................87 7 1 Get Started The chapter covers the following topics:

Get to Know Your Mobile Hotspot Download the NETGEAR Mobile App Power On Your Mobile Hotspot Set Up the Mobile Hotspot Install the Battery This chapter provides an overview of the Nighthawk 5G Mobile Hotspot and instructions for how to set up your Nighthawk 5G mobile hotspot pro and connect to the Internet. 8 Nighthawk 5G Mobile Hotspot Pro Get to Know Your Mobile Hotspot Your mobile hotspot lets you create a WiFi access point in any location with cellular network coverage. Use a WiFi access point to connect your computer or mobile devices to your service providers mobile broadband network and connect to the Internet. Your mobile hotspot can receive power from any of the following sources:

Rechargeable battery included with the mobile hotspot Wall socket using the AC adapter and USB cable USB port on your computer The Nighthawk 5G Mobile Hotspot Pro can be operated without the battery when it is plugged in to its original Quick charge power adapter. This feature is useful for fixed wireless application where the device needs to be left on for a prolonged time Top Front View The following figure shows the top front view of the mobile hotspot Figure 1. Mobile router buttons and features The mobile hotspot the following ports and connectors:

USB type C port. Connect the USB type-C cable that came in the package to recharge the battery or for a tethered connection to a computer. For more information about recharging the battery, see Recharge the Battery From a Wall Socket on page 23 and Recharge the Battery From a Computer USB Port on page 24. A tethered connection to a computer lets you access the mobile hotspot from a web browser without a WiFi connection. See Tethered Connection on page 17. Get Started 9 User Manual Nighthawk 5G Mobile Hotspot Pro LAN/WAN port. You can connect an Ethernet-compatible device to this port. Devices connected to the mobile hotspot over WiFi and devices connected to this port can send and receive information to each other. When you are using an Ethernet connection, you can use the USB type C cable and the AC adapter to recharge the mobile hotspot battery. Note: You can use an Ethernet connection and a tethered USB connection at the same time to access the mobile hotspot. Note: If you are using the 6000450 external antenna, ensure that you are at least 20cm away from the external antenna while the device is in use to comply with RF exposure requirements. For information about offloading data, see Offload Your Mobile Internet Connection on page 30. For information about how to use a charge-only tethered connection, see Use the USB Type C Cable to Charge Only on page 24. Power Button Use the Power button to wake the mobile hotspot and to power the device on and off. The Power button is on upper side panel of the mobile router (see Top Front View on page 9). Table 1. Power button usage Desired Result Action Turn on the mobile hotspot. Press and hold the Power button for three seconds. Turn off the mobile hotspot. Press and hold the Power button for five seconds. Wake the mobile hotspot. Press and quickly release the Power button. LCD Home Screen The LCD Home screen displays information shown in the following figure. Get Started 10 User Manual Nighthawk 5G Mobile Hotspot Pro Figure 2. LCD screen Touch an icon to see the Wifi settings, connected devices, Messages, or additional options. Number Description Main WiFi with number of connections. Data Saver. GuestWiFi with number of connections Messages. Number of messages received from the service provider. Always-on Wifi. Indicates status of always-on WiFi. Settings. Tap icon to show Settings menu. 1 2 3 4 5 6 Download the NETGEAR Mobile App The NETGEAR Mobile app lets you set up the mobile hotspot. After initial setup, you can use the app to view or change the mobile hotspot settings. You can also use it to play and share media, and enable the travel router feature. To download the NETGEAR Mobile app:

1. Connect your mobile device to the Internet. 2. Open a web browser. 3. Visit http://netgear.com/mobileapp. 4. Download the NETGEAR Mobile app. Get Started 11 User Manual 435612 Nighthawk 5G Mobile Hotspot Pro Install the Battery Your SIM card is preinstalled. Number Description 1 2 3 4 5 Cover SIM card slot Battery Reset To install the battery:

Enlargement of battery contacts 1. Make sure that power to the mobile hotspot is off. 2. Remove the cover on the bottom of the mobile hotspot. Place your thumbs on the arrows on the cover and press down while sliding the cover up. 3. Align the battery connectors and insert the battery. 4. Replace the mobile hotspot cover. Get Started 12 User Manual Nighthawk 5G Mobile Hotspot Pro Power On Your Mobile Hotspot To power on your mobile hotspot:

Press and hold down the Power button on your mobile hotspot for three seconds. Set Up the Mobile Hotspot You can use web browser access to set up the mobile hotspot, or you can use the NETGEAR Mobile app to set up the mobile hotspot. Set Up the Mobile Hotspot Using the Touch Screen The first time you start the mobile hotspot, you can set the admin password, and change the WiFi name and WiFi password, using the Touch Screen. 1. Press and hold the Power button for 3 seconds. To better safeguard your network, the first time you turn on your mobile hotspot, you are asked to set up your login credentials. 2. Follow the onscreen instructions to custoize your settings. You can change settings such as the WiFi password, WiFi Manager login password, and WiFi standby time. The default WiFi Manager admin login password is attadmin. The default WiFi password is on the label inside the battery compartment. Get Started 13 User Manual Nighthawk 5G Mobile Hotspot Pro Use a Web Browser to Set Up the Mobile Hotspot To set up the mobile router:

1. Connect your computer to the mobile hotspot WiFi network. To view the mobile hotspot WiFi network name, tap the Power button to wake up the LCD. Note: You can also use a tethered connection to access the mobile hotspot from a computer. For information about how to do this, see Tethered Connection on page 17. 2. Launch a web browser. 3. Enter http://attwifimanager or http://192.168.1.1. You are prompted to change the password for the admin user name and to change the WiFi name and WiFi password. Note: The default password for the admin user name is admin. We strongly recommend that you change this password to a more secure password. 4. Follow the onscreen instructions to set up your mobile router. Use the Mobile App to Set Up the Mobile Hotspot To set up the mobile router:

1. Launch the NETGEAR Mobile app. The app prompts you to change the password for the admin user name and to change the WiFi name and WiFi password. Note: The default password for the admin user name is admin. We strongly recommend that you change this password to a more secure password. 2. Follow the onscreen instructions to set up your mobile router. Get Started 14 User Manual 2 Connect to the Mobile Hotspot This chapter covers the following topics:

Connect to the NetworkMobile Hotspot on page 16 Use the NETGEAR Mobile App to Access the Mobile Hotspot on page 17 Use a Web Browser to Access the Router on page 19 15 Nighthawk 5G Mobile Hotspot Pro Connect to the Mobile Hotspot Network You can connect your computers and mobile devices to the mobile hotspot WiFi network. You can also connect a computer to the mobile hotspot through a tethered connection using the USB cable that came in the package with the mobile hotspot. Note: If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP). WiFi Connection You can find and select the WiFi network or you can connect to the routers WiFi network with Wi-Fi Protected Setup (WPS). For information about using WPS, see Use WPS to Connect to the WiFi NetworkMobile Hotspot on page 52. To find and connect to the WiFi network:

1. Make sure that the mobile hotspot is powered on. 2. Check to make sure that WiFi is enabled on your computer or mobile device and search for WiFi networks. See the following table or the manual for your WiFi-enabled device for further details on searching for WiFi networks. Device Instructions Windows computer right side of your screen. Click the Internet Access icon, which is usually found on the bottom Mac computer Go to the WiFi menu and select Network. Mobile devices Go to the Settings menu and tap the WiFi icon. 3. Select the WiFi name that is displayed on your mobile hotspot screen. 4. Enter the WiFi password exactly as shown on the mobile hotspot screen. The password is case-sensitive. Your computer or mobile device connects to the WiFi network. Connect to the Mobile Hotspot 16 User Manual Nighthawk 5G Mobile Hotspot Pro Tethered Connection To connect the mobile hotspot to the USB port on your computer:

Attach one end of the USB (type C) cable to the mobile hotspot and plug the other end into the USB port on your computer. Your computer automatically connects to the mobile hotspot LAN (local area network). The first time you connect this way, your computer might display notifications about detecting a new device. Note: If you want to use data offloading with a tethered USB connection, use WiFi offloading instead of Ethernet offloading. Tethered USB access is not supported during Ethernet offloading. For more information about offloading, see Offload Your Mobile Internet Connection on page 30. Use the Touch Screen to Access the Mobile Hotspot The first time you start the mobile hotspot, you can set the admin password using the Touch Screen or access the mobile hotspot directly. Use the NETGEAR Mobile App to Access the Mobile Hotspot You use the NETGEAR Mobile app to set up the mobile hotspot. After initial setup, you can launch the app again and use it to log in to the mobile hotspot to view or change its settings. Connect to the Mobile Hotspot 17 User Manual Nighthawk 5G Mobile Hotspot Pro To log in to the mobile router from the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. You might be prompted to enter the admin password. During setup, you were prompted to change this password (the default password is attadmin). 3. If prompted, enter the admin password. The app displays the following information:

Notifications Data usage as provided by your carrier Your cellular and WiFi signals and battery Current WiFi band (swipeable) WiFi name and password Connected devices. 4. Swipe down. The dashboard displays the icons shown in the following table. Icon Description Icon Description WiFi Storage (not supported) Offloading Security Number of connected Network Map devices Connect to the Mobile Hotspot 18 User Manual Nighthawk 5G Mobile Hotspot Pro

(Continued) Icon Description Icon Description Messages Settings Media (not supported) Power Use a Web Browser to Access the Mobile Hotspot When you connect to the network (either with WiFi or with a tethered connection), you can use a web browser to access the mobile hotspot to view or change its settings. To log in to the mobile hotspot from a web browser:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login window opens. 3. Enter the router user name and password. Connect to the Mobile Hotspot 19 User Manual Nighthawk 5G Mobile Hotspot Pro The user name is admin. The user name and password are case-sensitive. Access the Moble Router Directly From the Touch Screen 1. Press the Power button to wake up the mobile hotspot. 2. Tap the LCD screen to unlock the screen. Connect to the Mobile Hotspot 20 User Manual 3 Manage Battery Usage and Charging This chapter includes the following sections:

Extend Battery Life Use the Mobile Hotspot Without a Battery Recharge the Battery Change the LCD Screen Display Battery Tips General Battery Safety Appropriate Batteries and Chargers Battery Disposal 21 Nighthawk 5G Mobile Hotspot Pro Extend Battery Life The mobile hotspot, by default, is configured to optimize battery life. If your mobile hotspot is plugged in for an extended period of time, the mobile hotspot automatically reduces charging levels to help protect battery life. The following factors affect battery life:

Mobile broadband signal strength (the better the signal, the longer the battery life) Dual-band WiFi (when all of your devices support 5 GHz WiFi, dual-band WiFi allows faster downloads but uses more power) To extend the battery life, use any of the following methods:

Standby time Data throughput WiFi range Adjust WiFi settings. Adjust display settings. Use the Mobile Hotspot Without a Battery If you connect your mobile hotspot to a power adapter that supports Quick Charge 2.0 or 3.0, you can remove the battery. We recommend operating without the battery in applications where the mobile hotspot is used for extended periods, such as using the mobile hotspot as a fixed router. Recharge the Battery The battery comes partially charged. You can recharge the battery from a wall socket or from the USB port on your computer. Recharging from a wall socket is faster than recharging from a USB port. Turn off USB tethering if you only want to charge your mobile router with your computer. For more information, see Turn Off USB Tethering on page 39. Manage Battery Usage and Charging 22 User Manual Nighthawk 5G Mobile Hotspot Pro Quick Charge the Battery The mobile hotspot supports Quick Charge 2.0 technology. You can charge the mobile hotspot battery with a Quick Chargecertified power adapter, which charges the battery up to 75 percent faster than regular power adapters by increasing the charging power. The current rating on the Quick Chargecertified power adapter must be greater than 1.5A. Recharge the Battery From a Wall Socket To recharge the battery from a wall socket:

1. Attach one end of the micro USB cable to the connector on the right on the mobile hotspot and attach the other end to the wall charger (included). 2. Plug the wall charger into a wall socket. The Battery icon on the LCD indicates that the battery is charging. Note: The battery continues to charge when the mobile hotspot is powered off. If your battery does not charge, check the following:

Is the mobile hotspot hot? If you are in a low-coverage area, are transferring a lot of data, or left the mobile hotspot in a hot location, the internal temperature of the mobile hotspot can rise above 45C. In these conditions, the rate of battery charging is reduced, or at 50C or above the battery cannot be charged due to safety limits with lithium-ion battery technology. Make sure that the USB cable and the AC wall charger are connected securely and are working correctly. If the wall socket is controlled by a switch, make sure that the switch is in the power-on position. Manage Battery Usage and Charging 23 User Manual Nighthawk 5G Mobile Hotspot Pro Recharge the Battery From a Computer USB Port To recharge the battery from the USB port on your computer:

Attach one end of the micro USB cable to the mobile hotspot and plug the other end into the USB port on your computer. The Battery icon on the LCD indicates that the battery is charging. Note: The LCD goes into sleep mode after a set time to extend battery life. To wake up the LCD, tap the Power button. Use the USB Type C Cable to Charge Only You can log in to the mobile hotspot and specify a setting so that the USB type C cable is used only for charging and not to access the mobile hotspot using a web browser. You might want to do this if you are using the Ethernet port and a wall socket is not available to charge the mobile hotspot. To specify a USB type C cable charge-only setting:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login window opens. 3. Enter the router user name and password. The user name is admin. The user name and password are case-sensitive. The mobile hotspot dashboard displays. 4. Select Setup > Router Setup. The Router Setup page displays. Manage Battery Usage and Charging 24 User Manual Nighthawk 5G Mobile Hotspot Pro 5. In the TETHERING section, select Charge only. Your settings are saved. When you connect the USB type C cable, the mobile router battery charges, but you cannot use the tethered connection to access the mobile hotspot with a web browser. Change the LCD Screen Display You can change the brightness and the time-out for the LCD. Change the LCD Screen Display Settings From the Touch Screen To change the LCD screen time-out and brightness from the Touch Screen Select Settings>Screen. 1. To change the screen brightness, select Screen Brightness and then use the slider to specify the brightness. 2. To configure screen lock, select Passcode and then set Screen Lock to On or Off. 3. To change the screen time-out, select the number of minutes for the screen time-out. 4. Set WiFi Info on Home to On or Off. Change the LCD Screen Display Settings From the NETGEAR Mobile App To change the LCD screen time-out and brightness:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. Manage Battery Usage and Charging 25 User Manual Nighthawk 5G Mobile Hotspot Pro 4. Tap Settings. The Settings page displays. 5. To change the screen brightness, select General and then use the slider to specify the brightness. 6. To configure screen lock, select Screen Lock and then set Screen Lock to On or Off. 7. Set WiFi Info on Home to On or Off. Change the LCD Screen Display Settings From a Web Browser To change the display screen settings:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advanced Settings > Device. The Device page displays. 5. To change the screen brightness, select Screen Brightness and then use the slider 6. To change the screen time-out, select Time-Out and then select the number of to specify the brightness. minutes for the screen time-out. 7. Click the Apply button. Your settings are saved. Battery Tips The following tips explain best practices for battery usage and care:

Charge batteries in a room-temperature environment, which is generally between 68F and 79 F (20C and 26C). Charging might be temporarily disabled if the battery temperature exceeds 113F (60C). If the battery temperature is hot, but less than 113F (60C), the battery charges, but at a slower rate than usual. Manage Battery Usage and Charging 26 User Manual Nighthawk 5G Mobile Hotspot Pro If a battery exhibits significantly shorter runtime or discharge capacity compared to when it was new, it reached the end of its reasonable lifetime. Consider replacing it. If a battery does not charge or exhibits excessive charging time, it is possible that it reached the end of its life and might need to be replaced. All batteries degrade and lose charge capacity over time as a result of use or storage and must eventually be replaced. Batteries are best stored in a cool, dark, dry place. Avoid storage in direct sunlight and in vehicles parked outdoors. Batteries might get warm while charging and discharging. This is normal behavior for all batteries. Use the AC adapter and the USB cable that came with this device. Use the latest firmware. Check for updates on a regular basis. Device performance and runtime are affected by workload or usage. Higher workloads or usage can lead to higher battery temperatures and faster battery power consumption. Streaming large amounts of data affects the power consumption and reduces the operating time of the battery. General Battery Safety Observe the following guidelines:

Stop using a battery if its case appears damaged, swollen, or compromised. Examples include, but are not limited to, leaking, odors, dents, corrosion, rust, cracks, swelling, melting, and scratches. Do not expose batteries to fire or other heat generating environments. Do not place the battery or the device in areas that might get hot. Examples include, but are not limited to, on or near a space heater, cooking surface, cooking appliance, iron, radiator, or fireplace. Do not get the battery or the device wet. Even though it might dry and appear to operate normally, the circuitry can slowly corrode and defeat its safety circuitry. Do not crush, puncture, deform, or put a high degree of pressure on the battery, which can cause an internal short circuit, resulting in overheating. Avoid dropping the battery or the device. Dropping it, especially on a hard surface, might cause damage to the battery and the device. If you suspect damage to the battery or the device, replace it. Manage Battery Usage and Charging 27 User Manual Nighthawk 5G Mobile Hotspot Pro When the battery is outside the device, do not allow the battery to come in contact with metal objects, such as coins, buttons, jewelry, or tools. Do not disassemble or modify batteries. Do not use a battery for anything other than its intended purpose. Appropriate Batteries and Chargers Observe the following guidelines:

Use only approved batteries in the device. Purchase only products and accessories recommended by NETGEAR or your carrier. Use of unapproved batteries, products, or accessories will void your warranty. Do not use incompatible batteries and chargers. Some websites and second-hand dealers, not associated with reputable manufacturers and carriers, might sell incompatible or even counterfeit batteries and chargers. If you are unsure about whether a replacement battery or charger is compatible, contact NETGEAR. Quick Charge 2.0enabled devices must be paired with Quick Charge 2.0certified adapters. Battery Disposal Follow disposal regulations in your region, and handle batteries safely. Observe the following guidelines:

Disposal regulations vary by region. Dispose of old batteries and equipment in compliance with your local regulations. Proper disposal might include recycling programs for batteries, cell phones, or other electronic waste. Do not dispose of batteries in a fire. Manage Battery Usage and Charging 28 User Manual 4 Manage Your Internet Connection This chapter explains how to manage your mobile hotspot Internet connection. The chapter covers the following topics:

Offload Your Mobile Internet Connection on page 30 Specify Cellular Settings on page 33 29 Nighthawk 5G Mobile Hotspot Pro Offload Your Mobile Internet Connection Data offloading lets you transfer the mobile hotspots Internet connection from mobile broadband to another WiFi or Ethernet connection. Data offloading reduces the amount of data that you are using on the cellular connection. You might want to use this feature if you are in an area in which many others are using cellular connections at the same time or in areas with poor cellular reception. During Ethernet offloading, you can use the micro USB port for AC charging and you can use the USB type A port to jump boost a device or to connect a USB device. USB 3.1 is supported. Figure 3. Ethernet offloading with AC charging and a USB storage device If you want to use a tethered USB connection and offload, use WiFi or Ethernet offloading. Enable Data Offloading Over Ethernet From the NETGEAR Mobile App To enable data offloading from the NETGEAR mobile app:

1. Launch the NETGEAR Mobile app on your smartphone. 2. Swipe down. The dashboard displays. 3. Tap Offloading. The Offloading page displays. 4. Select Ethernet. Manage Your Internet Connection 30 User Manual Nighthawk 5G Mobile Hotspot Pro Enable Data Offloading Over WiFi From the NETGEAR Mobile App To enable data offloading from the NETGEAR mobile app:

1. Launch the NETGEAR Mobile app on your smartphone. 2. Swipe down. The dashboard displays. 3. Tap Offloading. The Offloading page displays. 4. Select WiFi. The Offloading page displays a list of WiFi networks in your area. 5. To connect to a network on the list, do the following:

a. Tap a WiFi network. b. When prompted, enter the password for the WiFi network and tap CONNECT. 6. To join another WiFi network that is not in the list, do the following:

a. Tap Join Network. c. Tap CONNECT. b. When prompted, type the network name and the password. 7. To offload to a preferred network, do the following:

a. Tap Preferred Networks. A list of preferred networks displays. b. Select the network and enter the password. c. Tap CONNECT. When the hotspot is offloading the Internet connection, the WiFi icon displays the signal strength. The screen displays the SSID of the active WiFi network. Enable WiFi Data Offloading From a Web Browser To enable WiFi data offloading:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. Manage Your Internet Connection 31 User Manual Nighthawk 5G Mobile Hotspot Pro 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Data Offloading. The Data Offloading page displays. 5. Select the Enable check box. 6. Select the WiFi radio button. By default, the Ethernet radio button is selected. 7. Click the Apply button. Your settings are saved. 8. Click the Scan Network button. 9. From the menu, select the WiFi network. 10. When prompted, enter the WiFi password. 11. Click the Continue button. The WiFi network is added to the list of preferred networks. Enable Ethernet Data Offloading From a Web Browser To enable Ethernet data offloading:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Data Offloading. The Data Offloading page displays. 5. Select the Enable check box. 6. Select the Ethernet radio button. By default, the Ethernet radio button is selected. 7. Click the Apply button. Manage Your Internet Connection 32 User Manual Nighthawk 5G Mobile Hotspot Pro Your settings are saved. Specify Cellular Settings You can specify cellular network settings for the mobile router. Specify Cellular Settings From the Touch Screen From the Touch Screen, you can add and edit APNs, domestic data, and international roaming. To specify cellular settings from the Touch Screen:

1. Tap Settings. 2. Tap Broadband. 3. In Mobile Broadband, do the following:

Tap APN, and then, in APN make an APN setting. Set Domestic Data to On or Off. Set Int'l Roaming to On or Off. Tap Status to view detailed status information. Specify Cellular Settings From the NETGEAR Mobile App To specify cellular settings:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings. 5. Tap Network. The Cellular page displays. Domestic Data is selected by default. 6. To turn domestic data on and off, tap Domestic Data. 7. To turn roaming on and off, tap International Roaming. Manage Your Internet Connection 33 User Manual Nighthawk 5G Mobile Hotspot Pro 8. To add an APN, do the following:

a. Tap APN. b. Tap +. The Add a new APN page displays. c. Complete the settings. d. Tap Add. The APN is added. Specify Cellular Settings From a Web Browser To specify cellular settings:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advanced Settings > Cellular. 5. Change the settings as needed. Manage Your Internet Connection 34 User Manual Nighthawk 5G Mobile Hotspot Pro 6. To add an Access Point Name (APN) with its profile settings, do the following:

a. Click the ADD button b. Complete the fields. c. Click the ADD button. The Cellular page displays the APN. d. To make this APN the active APN, click the radio button next to the APN name. The APN is now the active APN. The Cellular Settings page also displays a check box next to the new APN name. This check box lets you select the APN so that you can delete it. Note: The page does not display a check box next to the default APN name because you cannot delete that APN. Manage Your Internet Connection 35 User Manual The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. 5 Control Internet Access This chapter includes the following sections:

Set Up Parental Controls on page 37 Access Control on page 38 Turn Off USB Tethering on page 39 Manage Website Filters on page 41 Set Up a Schedule for Internet Access on page 42 Enable SIM Security on page 44 Enable Port Forwarding on page 45 Set Up Port Filtering on page 46 Enable DMZ on page 47 36 Nighthawk 5G Mobile Hotspot Pro Set Up Parental Controls You can set up Parental Control from a web browser or by using the NETGEAR Mobile App. With the browser method, the first time that you select Parental Controls, your browser goes to the Live Parental Controls website, where you can learn more about parental controls and download the application. After you set up and enable parental controls, you can change the web filtering level for each device on the network through the network map page on the genie app. To set up parental controls:

1. Do one of the following:

From the NETGEAR Mobile App, swipe Security Parental Controls. From a computer that is connected to your network, launch a web browser. 2. If you are using the web browser method, launch a web browser. 3. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 4. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 5. Select SETTINGS > Security > Parental Controls. The Parental Controls page displays. 6. Select the Enable check box. Because Live Parental Controls uses free OpenDNS accounts, you must log in or create a free account. 7. Log in to your OpenDNS account:

If you already own an OpenDNS account, log in to your account. If you do not own an OpenDNS account, click the Sign Up link to create a new account a log in. 8. Select a filtering level. 9. To create a list of unrestricted devices, do the following:

a. In the Unrestricted Devices section, click the ADD button. b. Select the device. Control Internet Access 37 User Manual Nighthawk 5G Mobile Hotspot Pro The device is added to the list. 10. Click the Apply button. Your settings are saved. Access Control You can use access control to set up a list of devices to be blocked from accessing the mobile hotspot or to be allowed access. Set Up Access Control From the Touch Screen Using the Touch Screen, you can block the connected devices:

1. Tap Devices. 2. On the list of Devices, tap a device name. 3. Choose between All Devices, Block List, or White List and tap that item. Set Up Access Control From the NETGEAR Mobile App To set up access control:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Devices. The Devices page displays. 5. Tap Block List or Allow List. Depending on your selection, the page displays an Allow List or a Block List. 6. To turn blocking on or off, tap the Block all in list slider. 7. To turn an allow list on or off, tap the Allow only in list slider. 8. To add a device to the list, tap + and select the device. The device is added to the list. 9. To remove a device from the list, select the device and then tap the trash can. The device is removed from the list. Control Internet Access 38 User Manual Nighthawk 5G Mobile Hotspot Pro Set Up Access Control From a Web Browser To set up access control:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Security > Access Control. The Access Control page displays. 5. Select the Enable check box. 6. In the Filter Type menu, select White List or Black List. Depending on your selection, the page displays an Allow List or a Block List. 7. To add a device to the list, click the ADD button and select the device. The device is added to the list. 8. To remove a device from the list, select the device and then click the DELETE button. The device is removed from the list. Turn Off USB Tethering USB tethering lets you connect to the Internet from supported computers with a USB cable and charge the mobile hotspot battery at the same time. Control Internet Access 39 User Manual Nighthawk 5G Mobile Hotspot Pro Figure 4. Mobile router tethered to a laptop computer Turn off USB tethering if you only want to charge your mobile router with your computer. Turn Off USB Tethering From the NETGEAR Mobile App To turn off tethering:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings. The Settings page displays. 5. Tap General. The General page displays. 6. Under ROUTER, tap Tethering to toggle between Charge only and Charge + tether. Turn Off USB Tethering From a Web Browser To turn off tethering:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. Control Internet Access 40 User Manual Nighthawk 5G Mobile Hotspot Pro 4. Select SETTINGS > Setup > Tethering. The Router Setup page displays. 5. In the Use USB port for section, select Charge only. 6. Click the Apply button. Your settings are saved. Manage Website Filters You can set up a filter to block or allow access to websites that you specify. You can also set up a list of devices that are unrestricted. The website filtering does not apply to unrestricted devices. To set up a website filter:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Security > Website Filters. The Website Filters page displays. 5. Select the Enable check box. 6. In the Filter Type menu, select Black List or White List. Depending on your selection, a Blocked Websites list or an Allowed Websites list displays. 7. To add a website to the list, click the ADD button and enter the website. The website is added to the list. 8. To edit an entry in the list, do the following:

a. Select its check box. b. Click the Edit icon. c. Enter the changes. Control Internet Access 41 User Manual Nighthawk 5G Mobile Hotspot Pro 9. To remove a website from the list, select its check box and then click the DELETE button. The website is removed from the list. 10. To create a list of unrestricted devices, do the following:

a. In the Unrestricted Devices section, click the ADD button. b. Select the device. The device is added to the list. 11. Click the Apply button. Your settings are saved. Set Up a Schedule for Internet Access To set up a schedule for Internet access:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Security > Schedule. The Schedule page displays. 5. To add a schedule rule, click the Add button. The NEW RULE page displays. 6. Specify the name of the rule and the days and times for the rule. 7. Select the Enable check box. 8. Click the SAVE button. Your settings are saved. Control Internet Access 42 User Manual Nighthawk 5G Mobile Hotspot Pro Edit a Schedule Rule To edit a schedule rule:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Security > Schedule. The Schedule page displays. 5. Click the Edit icon. The EDIT RULE page displays. 6. Change the settings. 7. Click the SAVE button. Your settings are saved. Delete a Schedule Rule To delete a schedule rule:

3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Security > Schedule. The Schedule page displays. 5. Select the check box for the rule. 6. Click the DELETE button. The rule is deleted. 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. Control Internet Access 43 User Manual Nighthawk 5G Mobile Hotspot Pro Enable SIM Security If you enable SIM security, you must enter a SIM PIN each time you power on the mobile hotspot. Enable SIM Security From the NETGEAR Mobile App To enable SIM security:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Security. The Security page displays. 5. Tap SIM Security. The SIM Security page displays. 6. Tap ACTIVATE. The Enter SIM Security page displays. 7. Enter a PIN. 8. Tap OKAY. Your settings are saved. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. Enable SIM Security From a Web Browser To enable SIM security:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. Control Internet Access 44 User Manual Nighthawk 5G Mobile Hotspot Pro 4. Select SETTINGS > Network > SIM Security. The SIM Security page displays. 5. Click the ACTIVATE button. 6. Enter your PIN. 7. Click the Apply button. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. Enable Port Forwarding Port forwarding is an advanced feature. If your computer is hosting a server, you can enable port forwarding so that other users can access the server. Note: Port forwarding creates a security risk. When not required, disable port forwarding. To enable port forwarding:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. The Port Forwarding page displays. 5. Select the Enable radio button. The Port Forwarding list displays. 4. Select SETTINGS > Advanced Settings > Port Forwarding. Incoming traffic is forwarded to specific ports and devices on your network using their local IP addresses. 6. To add a port forwarding address, click the ADD button. The ADD SERVICE page displays. 7. Enter the following port forwarding information:

Rule Name. Enter a descriptive name. Control Internet Access 45 User Manual Nighthawk 5G Mobile Hotspot Pro IP Address. Enter the IP address of the connected device. Port. Enter the port number or range of port numbers that the application uses. Protocol. If you are unsure, select TCP. 8. Click the ADD button. Your settings are saved. Set Up Port Filtering You can select which applications (for example, HTTP, FTP, email servers) can access the Internet. Used with other security measures such as a firewall, port filtering can enhance network security. To set up port filtering:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advance Settings > Port Filtering. The Port Filtering page displays. 5. Select the Enable check box. The Filter Type menu displays. 6. Select Block List or Allow List. The ADD SERVICE page displays. 7. Enter the following port forwarding information:

Service Name. Enter a descriptive name. Port. Enter the port number that the application uses. Protocol. If you are unsure, select TCP. 8. Click the ADD button. Your settings are saved. Control Internet Access 46 User Manual Nighthawk 5G Mobile Hotspot Pro Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network, and sending all incoming data to a particular IP address. To enable the DMZ and designate a computer to screen incoming traffic:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advanced Settings> Other. The Other page displays. 5. Select the Enable check box. 6. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. If the mobile hotspot is tethered using a USB cable, this address is 192.168.1.4. If the mobile hotspot is connected using WiFi, the first WiFi clients IP address is usually 192.168.1.74. 7. Click the Apply button. Your settings are saved. Control Internet Access 47 User Manual 6 Specify Mobile Hotspot Network Settings This chapter provides information about how to configure various aspects of the mobile hotspot such as WiFi settings, WAN settings, and router settings. The chapter covers the following topics:

Select a WiFi Profile on page 49 Manage WiFi Settings on page 50 Use WPS to Connect to the WiFi NetworkMobile Hotspot on page 52 Universal Plug-N-Play on page 53 Enable IP Pass-Through Mode on page 55 Specify the IP Addresses That the AssignsMobile Hotspot on page 55 Disable the DHCP Server Feature in the Mobile Hotspot on page 56 48 Nighthawk 5G Mobile Hotspot Pro Select a WiFi Profile You can view or change the mobile hotspot WiFi settings. The following WiFi profiles are available:

Dual-band WiFi (2.4 GHz and 5 GHz) . Connect 2.4 GHz and 5 GHz devices to transfer data at higher throughputs. 2.4 GHz WiFi. Use only the 2.4 GHz WiFi band. Note: License Assisted Access is permitted under this profile. 5 GHz WiFi. Use only the 5 GHz WiFi band. Turn Off WiFi . This turns off the WiFi signal from the mobile hotspot. With this setting, you can only connect to the mobile hotspot with a tethered USB connection. Note: License Assisted Access is permitted under this profile. Note: When you change WiFi settings, any devices connected to the mobile hotspot are disconnected and might need to be reconnected. Select a WiFI Profile From the Touch Screen You can select a WiFi profile from the Touch Screen. To select a profile:

1. Tap WiFi. 2. Tap Band. 3. In Band, tap a profile to select it. Select a WiFi Profile From the NETGEAR Mobile App To select a WiFi profile:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap WiFi. 5. Tap a WiFi network to select it. Specify Mobile Hotspot Network Settings 49 User Manual Nighthawk 5G Mobile Hotspot Pro 6. Tap SAVE. Your settings are saved. Select a WiFi Profile From a Web Browser To select a WiFi profile:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > WiFi Profiles. The WiFi Profiles page displays. 6. Click the Apply button. The selected WiFi profile is activated. Manage WiFi Settings 5. Select the Enable button for the WiFi profile that you want to use. Note: When you change WiFi settings, any devices connected to the mobile router are disconnected and might need to be reconnected. Specify WiFi Settings From the Touch Screen You can change WiFI settings from the Touch Screen, including WiFi SSID and password, WiFi standby, and WiFi range. To specify WiFi settings from the Touch Screeen:

1. Tap WiFi. 2. Tap the pencil icon next to WiFi name and then type the WiFi name. 3. Tap the pencil icon next to WiFi password and then type the WiFi password. 4. If you want the WiFi name and WiFi password to appear on the home screen, check the Display on home screen check box. 5. In WiFi Options, tap WiFi Standby. Specify Mobile Hotspot Network Settings 50 User Manual Nighthawk 5G Mobile Hotspot Pro 6. Tap Options. 7. Select the WiFi Standby setting to use. In WiFi Options, tap WiFi Range 8. 9. In WiFi Range, tap the WiFi Range setting Standard or Long to use. Specify WiFi Settings From the NETGEAR Mobile App To specify the WiFi settings from the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap WiFi. The WiFi page displays. 5. Change the settings. Your settings are saved. Specify WiFi Settings From a Web Browser To select a WiFi profile or create a custom profile on the mobile hotspot web page:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Wireless. The Wireless Network page displays the settings for the 2.4 GHz and the 5 GHz WiFi bands and global WiFi settings. 5. Change the settings as needed. By default, the Broadcast WiFi Name SSID check box is selected for each network so that the WiFi network name displays in the list of WiFi networks for computers or mobile devices. Specify Mobile Hotspot Network Settings 51 User Manual Nighthawk 5G Mobile Hotspot Pro 6. To change the global WiFi settings, adjust the WiFi standby time or the WiFi range. 7. Click the Apply button. Your settings are saved. When you change your profile options (including disabling or enabling either WiFi network), any devices connected to the mobile hotspot are disconnected and might need to be reconnected. Use WPS to Connect to the Mobile Router WiFi Network To connect to the mobile hotspot WiFi network, you can find the network and connect or you can use WPS. If the device is WPS enabled, you can use the WPS method to connect the device without using the WiFi password. Use WPS From the Touch Screen 1. To wake the device, press the Power button. 2. Swipe up on the Home screen. 3. Tap WPS. 4. Within two minutes, tap Pair with SSID id. Your mobile hotspot and the WiFi device communicate and establish the connection. Use WPS From the NETGEAR Mobile App To add a WPS-enabled WiFi device from the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap WiFi. The WiFi page displays. 5. Tap WPS. 6. Within two minutes, tap or click the WPS Button Pairing or the Enter WPS pin button on the mobile device or computer that you want to connect. Specify Mobile Hotspot Network Settings 52 User Manual Nighthawk 5G Mobile Hotspot Pro Your mobile hotspot and the mobile device or computer communicate and establish the connection. Use WPS From a Web Browser To add a WPS-enabled WiFi device from the mobile hotspot web page:

1. From a computer that is connected to your network, launch a web browser. 2. Enter Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select Wireless. The Wireless page displays. 5. Click the WPS button for the network. The WPS page displays. 6. Choose the WPS method that you want to use:

WPS button pairing. If the device that you want to connect includes a WPS button, click the WPS button pairing button and, within two minutes

(120 seconds), press the devices WPS button. Enter WPS PIN. If a WPS pin is associated with the device that you want to connect, click the Enter WPS PIN button and enter the devices WPS PIN. Your mobile hotspot and the wireless device communicate and establish the connection. Universal Plug-N-Play Universal Plug N Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed. UPnP devices can automatically discover the services from other registered UPnP devices on the network. UPnP is beneficial when you use applications such as multiplayer gaming, peer-to-peer connections, or real-time communications such as instant messaging or remote assistance. By default, UPnP is enabled in the mobile hotspot. Specify Mobile Hotspot Network Settings 53 User Manual Nighthawk 5G Mobile Hotspot Pro Turn UPnP Off or On From the NETGEAR Mobile App By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. To disable or enable UPnP:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings. The Settings page displays. 5. Tap General. The General page displays. 6. Tap the Enable UPnP slider. UPnP toggles off or on. Turn UPnP Off or On From a Web Browser By default, UPnP is enabled in the mobile router, but you can disable and enable this feature. To disable or enable UPnP:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Advanced Settings > Other. The Router Settings page displays. 5. Select the UPnP Disable or Enable button. UPnP toggles off and on. 6. Click the Apply button. Your settings are saved. Specify Mobile Hotspot Network Settings 54 User Manual Nighthawk 5G Mobile Hotspot Pro Enable IP Pass-Through Mode To turn off the mobile hotspot functionality and assign the network IP address directly to the attached device, enable IP pass-through. If you make this change, the attached device restarts using a different driver configuration. WARNING: If you enable this feature, WiFi is disabled and you must use a USB cable to tether the device. Note: This feature is available to Windows computer users. If you are a Mac user, do not enable this option because you will be unable to access your device. To enable IP pass through mode:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Mobile Router Setup. The ROUTER SETUP page displays. 5. Select the IP PASSTHROUGH ON button. The default selection is AUTO. Specify the IP Addresses That the Mobile Hotspot Assigns By default, the router acts as a Dynamic Host Configuration Protocol (DHCP) server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. These addresses must be part of the same IP address subnet as the routers LAN IP address. Using the default addressing scheme, define a range between 192.168.1.2 Specify Mobile Hotspot Network Settings 55 User Manual Nighthawk 5G Mobile Hotspot Pro and 192.168.1.254, although you can save part of the range for devices with fixed addresses. To specify the pool of IP addresses that the mobile hotspot assigns:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Mobile Router Setup. The ROUTER SETUP page displays. 5. Enter the starting IP address and the ending IP address. 6. Click the Apply button. Your settings are saved. Disable the DHCP Server Feature in the Mobile Hotspot By default, the mobile hotspot acts as a DHCP server. The router assigns IP, DNS server, and default gateway addresses to all computers connected to the LAN. The assigned default gateway address is the LAN address of the router. You can use another device on your network as the DHCP server, or specify the network settings of all your computers. To disable the DHCP server feature in the mobile hotspot:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Setup > Mobile Router Setup. The ROUTER SETUP page displays. Specify Mobile Hotspot Network Settings 56 User Manual Nighthawk 5G Mobile Hotspot Pro 5. Clear the Use NETGEAR Mobile as DHCP server check box. 6. Click the Apply button Your settings are saved. 7.

(Optional) If this service is disabled and no other DHCP server is on your network, set your computer IP addresses manually so that they can access the mobile hotspot. Specify Mobile Hotspot Network Settings 57 User Manual 7 Manage Your Mobile Hotspot Network This chapter describes the router settings for administering and maintaining your router and home network. The chapter includes the following sections:

View the Network Status on page 59 View Device StatusMobile Hotspot on page 59 View WiFi Details on page 60 View a Network Map on page 60 View Connected Devices on page 61 Update the FirmwareMobile Hotspot on page 62 Change the admin Password on page 64 Manage SMS Messages on page 64 Manage the LED Settings on page ?

Back Up and Restore the Mobile Router Settings on page 66 Factory Reset on page 67 Reboot the Mobile Hotspot on page 70 Power Off the Mobile Hotspot on page 71 View Details About Your Mobile Router on page 72 58 Nighthawk 5G Mobile Hotspot Pro View the Network Information To view the device information:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > AT&T Wi-Fi Status > Network. The Network Status page displays. View Mobile Hotspot Network Status You can view details about the network status of your mobile router. View Mobile Hotspot Status From the NETGEAR Mobile App To view device status:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings. The Settings page displays. 5. Tap Network. 6. Tab Advanced Info. 7. Tab About. The About page displays. Manage Your Mobile Hotspot Network 59 User Manual Nighthawk 5G Mobile Hotspot Pro View Mobile Network Device Status From a Web Browser 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select Settings > AT&T Wi-Fi Status >Device. The Network Status page displays. View WiFi Details To view WiFi status:

3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > AT&T Wi-Fi Status> Wireless. The Wireless status page displays. View a Network Map 1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. The network map shows the status of your mobile hotspot network and your Internet connection. View a Network Map From the NETGEAR Mobile App To view a network map:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. Manage Your Mobile Hotspot Network 60 User Manual Nighthawk 5G Mobile Hotspot Pro 3. Swipe down. The dashboard displays. 4. Tap Network Map. The network map displays. View a Network Map From a Web Browser To view a network map:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays a network map. View Connected Devices You can view a list of devices that are connected to your mobile hotspot. View the Connected Devices On the LCD To view the connected devices from the LCD:

1. Tap the Power button. 2. Tap WiFi. 3. Tap Devices. 4. Tap Connected Devices. View the Connected Devices From the NETGEAR Mobile App To view the connected devices from the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. Manage Your Mobile Hotspot Network 61 User Manual Nighthawk 5G Mobile Hotspot Pro The dashboard displays. 4. Tap Connected Devices. A list of connected devices displays. View the Connected Devices From a Web Browser To view the connected devices from the mobile hotspot web page:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. A list of devices connected to the WiFi network displays on the dashboard. If you notice a WiFi device that you do not recognize, you can block that device from connecting to your WiFi network. Update the Mobile Hotspot Firmware The mobile hotspot automatically checks for new firmware updates. If an update becomes available, the mobile hotspot displays an alert. You can also check for updates manually without receiving an alert. Update Firmware From the Touch Screen The mobile hotspot software can check for updates from the Touch Screen. You can check for firmware updates from the Touch Screen. To do this, select Software>Check for updates now. Update Firmware From an Alert To update the firmware:

1. Open the alert. 2. Click the Download button. When the download completes, the mobile hotspot displays an alert with an Install now button. Manage Your Mobile Hotspot Network 62 User Manual Nighthawk 5G Mobile Hotspot Pro 3. Click the Install now button. The update installs. The mobile hotspot reboots automatically and uses the new software. Update Firmware From the NETGEAR Mobile App To update firmware using the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings 5. Tap CHECK FOR UPDATE. The mobile hotspot checks for firmware updates. If an updated is available, it is automatically downloaded. 6. Tap INSTALL UPDATE. After the update install completes, a success message displays. Update the Firmware From the Web Page To update firmware using the mobile hotspot web page:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Click Settings > Administration > Firmware. If a firmware update is available, a blue INSTALL NEW FIRMWARE link displays on the right. 5. Click the INSTALL NEW FIRMWARE link. The update downloads. 6. Follow the onscreen instructions to install the update. Manage Your Mobile Hotspot Network 63 User Manual Nighthawk 5G Mobile Hotspot Pro After the update completes, the mobile hotspot reboots. Change the admin Password The admin password is used to log in to the mobile hotspot with the user name admin. This password is not the one that you use for WiFi access. When you used the NETGEAR Mobile app to set up the mobile hotspot, you changed the admin password. To change it again, you must use web browser access from a computer. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols. To change admin password:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Administration > Set Password. The Set Password page displays. 5. Enter your new password in the New Password field and the Repeat Password field. Your settings are saved. Manage SMS Messages You can view messages from the NETGEAR Mobile app or the mobile hotspot web page. Manage Messages From the Touch Screen To manage SMS messages from the Touch Screen:

1. To wake the device, press the Power button. 2. Tap the Home button. The home screen displays. Manage Your Mobile Hotspot Network 64 User Manual Nighthawk 5G Mobile Hotspot Pro 3. Tap the Messages button. 4. Tap the message to read the full text. If you are logged in as an administrator, the Messages option on the side menu indicates unread network messages. You can view SMS messages from your network service provider on the mobile hotspot web page. 5. To delete a message, tap Delete. Manage Messages From the NETGEAR Mobile App To manage SMS messages from the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Messages. The Messages page displays. 5. To read the full text of a message, tap the message. 6. To delete a message, tap and hold the message to select it, and then tap the Delete button. The message is deleted. View or Delete Messages From a Web Browser To view or delete SMS messages from the mobile hotspot web page:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays a list of messages, showing the first portion of the text. 4. Click a message to read the full text. 5. To delete a message, click the message and then click the Delete button. The message is deleted. Manage Your Mobile Hotspot Network 65 User Manual Nighthawk 5G Mobile Hotspot Pro Back Up and Restore the Mobile Router Settings You can back up and restore mobile hotspot settings. Backing up and restoring is useful if you use more than one device and you want the same settings on all of your devices. You can also save your settings before resetting to factory defaults or changing the settings. Back Up the Mobile Hotspot Settings To back up mobile router settings:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Administration > Backup. 5. Click the BACKUP Settings button. By default, the file (export.cfg) is saved to your Downloads folder. Restore the Mobile Hotspot Settings To restore mobile router settings:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. Manage Your Mobile Hotspot Network 66 User Manual Nighthawk 5G Mobile Hotspot Pro A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Administration > Backup. 5. Select the export.cfg file to restore using one of the following methods:

To browse and select a local file, click the Choose File button. To select a backup file from the network, click the UPLOAD button. By default, mobile hotspot setting files are saved to your Downloads folder. 6. Click the Open button. Your mobile hotspot is restored with the imported file settings. Factory Reset You can return the mobile hotspot to its factory settings. Factory Reset From the NETGEAR Mobile App To reset the mobile router and return it to its factory settings:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings 5. Tap Factory Settings. Manage Your Mobile Hotspot Network 67 User Manual Nighthawk 5G Mobile Hotspot Pro The Firmware page displays. 6. Tap PERFORM FACTORY RESET. 7. Tap YES. The mobile hotspot resets and returns to its factory settings. Factory Reset From the Touch Screen To reset the mobile hotspot and return it to its factory settings from the Touch Screen:

1. To wake the device, press the Power button. 2. Tap the Home button. The home screen displays. 3. Tap the Settings button. 4. Tap the More button. 5. Tap Factory Reset. You are prompted to reset the device. 6. Tap the Yes button. 7. After the device resets, reconnect WiFi devices. Factory Reset From a Web Browser To perform a factory reset:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > Administration > Factory Reset. The Factory Reset page displays. 5. Click the Factory Reset button. 6. When prompted, click the Yes button to confirm. The mobile hotspot resets and returns to its factory settings. Manage Your Mobile Hotspot Network 68 User Manual Nighthawk 5G Mobile Hotspot Pro Factory Reset Using the Reset Button You must remove the cover on the bottom of the mobile hotspot to access the Reset button. Note: The factory reset switch can be disabled. To perform a factory reset using the Reset button:

1. Remove the cover on the bottom of the mobile hotspot by placing your thumbs on the arrows on the cover and pressing down while sliding the cover up. 2. 3. Leave the battery in place. 4. Locate the Reset button. Note: Battery not shown to clarify the reset button location. Your battery should be installed. 5. With a sharp object such as a paperclip, press and hold the Reset button for five seconds. The mobile hotspot returns to factory settings. 6. Replace the cover on the back of the mobile hotspot. Manage Your Mobile Hotspot Network 69 User Manual Nighthawk 5G Mobile Hotspot Pro Reboot the Mobile Hotspot You can reboot the mobile hotspot from the NETGEAR mobile app or from a web browser. Reboot the Mobile Hotspot From the Touch Screen To restart the mobile hotspot from the Touch Screen:

1. Hold down the Power button. A screen showing the Power Options appears. 2. Tap Restart. Reboot the Mobile Hotspot From the NETGEAR Mobile App To reboot the mobile hotspot from the NETGEAR mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Power. The Power Options page displays. 5. Tap REBOOT DEVICE. The mobile hotspot reboots. Reboot the Mobile Hotspot From a Web Browser To reboot the mobile hotspot from a web browser:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. Manage Your Mobile Hotspot Network 70 User Manual Nighthawk 5G Mobile Hotspot Pro 4. In the upper, right corner, click the menu icon. The menu opens. 5. Select Reboot Mobile Router. 6. When prompted, click the REBOOT button. The mobile hotspot reboots. Power Off the Mobile Hotspot You can use the Power button on the mobile hotspot to turn it off, or you can log in to the mobile router with a browser and shut down the mobile hotspot. Power Off the Mobile Hotspot Manually To power off the mobile hotspot manually:

Press and hold the Power button on the device for a few seconds. Power Off the Mobile Hotspot From the NETGEAR Mobile App Power off the mobile router from the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Power. The Power Options page displays. 5. Tap POWER OFF DEVICE. The mobile hotspot turns off. Power Off the Mobile Hotspot From a Web Browser To power off the mobile hotspot from a web browser:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. Manage Your Mobile Hotspot Network 71 User Manual Nighthawk 5G Mobile Hotspot Pro A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. In the upper right corner of the page, click the menu icon. The menu opens. 5. Select Power Off. 6. When prompted, click the SHUTDOWN button. The mobile hotspot powers off. View Details About Your Mobile Router You can view details about your device such as the model number, software version, and IMEI (International Mobile Equipment Identity). View Mobile Hotspot Details From the Touch Screen To view mobile hotspot details from the Touch Screen, select Settings>more>Device Information. View Mobile Hotspot Details From the NETGEAR Mobile App To view details about your device from the NETGEAR Mobile app:

1. On your smartphone, connect to the mobile hotspots WiFi network. 2. Launch the NETGEAR Mobile app. 3. Swipe down. The dashboard displays. 4. Tap Settings 5. Tap About. The About page displays. Manage Your Mobile Hotspot Network 72 User Manual Nighthawk 5G Mobile Hotspot Pro View Mobile Hotspot Details From a Web Browser To view details about your device from the mobile hotspot web page:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS > AT&T Wi-Fi Status > Device. The About page displays information about the mobile hotspot, including the maximum data rate (2 Gbps). Manage Your Mobile Hotspot Network 73 User Manual 8 Frequently Asked Questions This chapter provides answers to common questions about your mobile hotspot. (Also see Troubleshooting on page 81.) The chapter covers the following topics:

Why cant my device connect to the mobile hotspot?

Why cant I access the Internet?

Why is the signal indicator always low?

Why is the download or upload speed slow?

What do I do if I forget my admin login password?

How do I disconnect from the mobile broadband network?

The LCD is not lit. How do I know if the mobile hotspot is still powered on?

How do I find my computers IP address?

How do I find a devices MAC address?

Where can I find more information?

74 Nighthawk 5G Mobile Hotspot Pro Why cant my device connect to the mobile hotspot?

If you are experiencing problems connecting to the mobile router, try the following suggestions:

If you are using the NETGEAR Mobile app and it does not find the mobile hotspot, make sure that your smartphone is connected to the mobile hotspots WiFi network. Turn off your device and take the battery out, wait 10 seconds, put the battery back in, and turn your device on. Restart your computer. Turn off or temporarily disable any security programs or firewalls. If possible, try using another computer or mobile device to connect to your mobile hotspot. If you can, then the problem is with the device that cannot connect, not the mobile hotspot. Why cant I access the Internet?

If you are connected to the mobile hotspot but cannot connect to the Internet, try the following suggestions:

Check the display status on the LCD. Make sure that network coverage is available in your area. Make sure that your SIM card is active and enabled with data services. Wait one to two minutes for the mobile hotspot to initialize. Confirm that your account is activated and that no other Internet connections are active. Switch your mobile hotspot off and on and restart your computer or WiFi device. Why is the signal indicator always low?

Your mobile hotspots reception is poor. Try moving it to a location with a clear view of the sky (for example, near a window). Frequently Asked Questions 75 User Manual Nighthawk 5G Mobile Hotspot Pro Why is the download or upload speed slow?

Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other mobile hotspot WiFi devices. Review the following possibilities:

Check your signal strength and network type (for example, LTE 4G is generally faster Check WiFi interference by powering the mobile hotspot off and on to find a better than 3G). WiFi channel. Switch WiFi channel from 2.4 GHz to 5 GHz. If the network signal is low, consider using external antennas or cradle the mobile hotspot with built-in high-gain antennas. What do I do if I forget my admin login password?

The default admin login password is admin, and the mobile hotspot web page URL is http://attwifimanager or http://192.168.1.1. If you changed the admin login password and cant remember the password that you created, you must set the mobile hotspot back to factory defaults. For information about how to reset to factory default settings, see Factory Reset on page 67. How do I disconnect from the mobile broadband network?

To disconnect from the network from the mobile hotspot web page:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the mobile hotspot password. The password is case-sensitive. The dashboard displays. Frequently Asked Questions 76 User Manual Nighthawk 5G Mobile Hotspot Pro 4. Select SETTINGS > Advanced Settings > Cellular. The Network Settings page displays. 5. Clear the Data check box. 6. Click the Apply button. Your settings are saved. The LCD is not lit. How do I know if the mobile hotspot is still powered on?

The LCD dims to save energy. The LED continues to blink slowly to indicate that the mobile hotspot is still powered on. To wake the LCD, tap the Power button. How do I find my computers IP address?

The steps for finding your computers IP address depend on the operating system. If your device runs an operating system not listed here, see the appropriate operating system documentation. How do I find my computers IP address on a Windows 7, Windows 10, or Windows Vista device?

To find the IP address on a Windows 7, Windows 10, or Windows Vista device:

1. Open the command prompt window:

a. Select Start > Run. b. Enter cmd or command and click the OK button. 2. At the command prompt, enter ipconfig and press Enter. 3. Write down the IP address for the entry that relates to the wireless network connection. The IP address might be listed under IPv4 Address or something similar. Frequently Asked Questions 77 User Manual Nighthawk 5G Mobile Hotspot Pro How do I find my computers IP address on a Windows 8 device?

To find the IP address on a Windows 8 device:

1. In the Charms bar, click the Search icon. 2. Select Command Prompt. 3. At the command prompt, enter ipconfig and press Enter. 4. Write down the IP address for the entry that relates to the WiFi network connection. The IP address might be listed under IPv4 Address or something similar. How do I find my computers IP address on a Mac OS X device?

To find the IP address on a Mac OS X device:

1. From the Apple menu, select System Preferences > Network. 2. Select the wireless adapter. The IP address is displayed in the right pane. How do I find my computers IP address on devices running other operating systems?

To find the IP address on devices running other operating systems:

Refer to the user documentation for your operating system or computer. How do I find a devices MAC address?

You must know the MAC address for a device when you are doing the following:

Assigning an IP address based on a MAC address (when using DHCP) Allowing or denying devices access to your WiFi network (MAC filtering) Tip: The steps for finding a devices MAC address depend on the operating system. If your device runs an operating system not listed in the following procedures, see the appropriate operating system documentation. Frequently Asked Questions 78 User Manual Nighthawk 5G Mobile Hotspot Pro How do I find a devices MAC address on a Windows 7, Windows 10 or Vista device?

To find the MAC address on a Windows 7, Windows 10, or Vista device:

1. Open the command prompt window:

a. Select Start > Run. b. Enter cmd or command and click the OK button. 2. At the command prompt, enter ipconfig /all and press the Enter button. 3. Write down the physical address for the entry that relates to the wireless network connection. It appears as a series of numbers and letters. This is the MAC address of your wireless adapter. How do I find a devices MAC address on a Windows 8 device?

To find the MAC address on a Windows 8 device:

1. In the Charms bar, click the Search icon. 2. Select Command Prompt. 3. At the command prompt, enter ipconfig /all and press the Enter button. 4. Write down the physical address for the entry that relates to the wireless network connection. It appears as a series of numbers and letters. This is the MAC address of your wireless adapter. How do I find a devices MAC address on a Mac OS X device?

To find the MAC address on a Mac OS X device:

1. From the Apple menu, select System Preferences > Network. 2. Select the wireless adapter that is connecting to the routing hardware. 3. Select Advanced. 4. Select Ethernet. The Ethernet ID is displayed. This is the same as the MAC address. Frequently Asked Questions 79 User Manual Nighthawk 5G Mobile Hotspot Pro Where can I find more information?

Review the following:

The quick start guide that came with your mobile hotspot. Visit support.netgear.com, click the Support for Home Products link, search for your network service provider, and select your mobile hotspot from the list of products to do the following:

- Update the firmware on your device (if an update is available)

- View a tutorial your mobile hotspot. Learn tips and tricks at netgear.com/learningcenter/mobile to get the most from Information about accessories is available at netgear.com. Frequently Asked Questions 80 User Manual 9 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your mobile hotspot. The chapter covers the following topics:

Diagnostics on page 82 The WiFi Network Name Is Not in the List of Networks on page 82 The No Signal Icon Displays on page 82 Cannot Log In to the Mobile Router Using a VPN on page 83 The Cannot Connect to a Computer Running Windows VistaMobile Hotspot on page 83 The Mobile Router Does Not Connect to the Cellular Network on page 83 81 Nighthawk 5G Mobile Hotspot Pro Diagnostics To view diagnostics:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the administrator login password. The password is case-sensitive. The dashboard displays. 4. Select SETTINGS Mobile Hotspot Status > DIAGNOSTICS. The Diagnostics page displays. The WiFi Network Name Is Not in the List of Networks If you do not see the mobile hotspots WiFi networks from your computer or mobile device, try these suggestions:

Refresh the list of networks. If the LCD is dark, the WiFi radio might be asleep. Tap the Power button to wake the mobile hotspot. If the mobile hotspot is tethered to your computer, make sure that WiFi is set to stay on when the mobile hotspot is tethered. See Use the USB Type C Cable to Charge Only on page 24. The No Signal Icon Displays If the No Signal icon (

make sure that you are in your network service providers coverage area.

) displays on either the LCD or the mobile hotspot web page, Troubleshooting 82 User Manual Nighthawk 5G Mobile Hotspot Pro Cannot Log In to the Mobile Router Using a VPN If you are using your mobile hotspot while connected to a VPN, you might not be able to access the mobile hotspot web page using http://attwifimanager. To directly access the mobile hotspot web page hosted on the device, enter the address http://192.168.1.1 in your browser. The Mobile Hotspot Cannot Connect to a Computer Running Windows Vista A known issue exists whereby computers running Microsoft Windows Vista cannot obtain an IP address from certain routers. More information and a fix are available at support.microsoft.com/kb/928233, or visit the Microsoft support website and search for knowledge base article 928233. The Mobile Hotspot Does Not Connect to the Cellular Network If your mobile hotspot does not connect to your service providers mobile broadband network, try the following suggestions:

Make sure that your SIM account is active. To check SIM status, contact your Internet service provider. If you use a prepaid SIM card, make sure that the account balance is positive. If your mobile hotspot still does not connect, you might need to create or update the default connection profile. To check the default connection profile settings:

1. From a computer that is connected to your network, launch a web browser. 2. Enter http://attwifimanager or http://192.168.1.1. A login page displays. 3. Enter the mobile hotspot password. The password is case-sensitive. Troubleshooting 83 User Manual Nighthawk 5G Mobile Hotspot Pro The dashboard displays. 4. Select SETTINGS > Advanced Settings > Cellular. The Cellular page displays. 5. In the APN section, review the ISP settings. 6. To change the active APN or to change the APN settings, click the Edit icon. For more information about changing these settings, see Specify Cellular Settings on page 33. Troubleshooting 84 User Manual A Specifications This appendix covers the following topics:

Mechanical Specifications on page 86 Environmental Specifications on page 87 Supported RF Bands on page 87 85 Nighthawk 5G Mobile Hotspot Pro Mechanical Specifications Table 2. Physical dimensions Parameter Weight Length Dimension 240 g with battery

(8.47 oz) 105.5 mm

(4.15 in.) Specifications 86 User Manual Nighthawk 5G Mobile Hotspot Pro Table 2. Physical dimensions (Continued) Parameter Width Thickness Dimension 105.5 mm

(4.15 in.) 20.35 mm

(0.80 in.) Environmental Specifications Table 3. Recommended operating and storage temperatures Environment Temperature Storage temperature Operating temperature 10C to +60C

(14F to 140F) 0C to 35C

(32 F to 95F) Supported RF Bands Table 4. Supported RF bands Technology Bands 5G 3G 4G LTE 700, 900, 1800, 2100, 2600 MHz

(LTE CAT 20, up to 5-band CA and 4x4 MIMO) 700, 900, 1800, 2100, 2600 MHz

(LTE CAT 20, up to 5-band CA and 4x4 MIMO) 850, 900, 1900, 2100 MHz Specifications 87 User Manual

NETGEAR Model: MR5100 Nighthawk Manager: http://attwifimanager/

MAC: 44A56E000518 Admin Login: attadmin Wi-Fi Network Name: ATT-WIFl-ouSb Wi-Fi Password: co3uVbn5 FCC ID: PY319400469 MR5100-1A1NAS Made in Taiwan H/W: 1.0 IMEI: 015564000013068 HN NL SN: 693101WLO01FC SKU: 6226C This device complies with part 15 of the FCC Rules, Operation is subject to the following wo conaittons: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ra

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 2021-01-06 FCC ID: PY319400469 AUTHORIZATION LETTER To Whom It May Concern:

We, Netgear Incorporated hereby authorizes Amanda Wu / Senior Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission

(FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Amanda Wu / Senior Specialist of BV CPS Taoyuan on Netgear Incorporateds behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours,

David Kay/ Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 2021-01-06 FCC ID: PY319400469 To the attention of Federal Communications Commission Authorization and Evaluation Division Permanent Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this outlined below:

Operational Description Tune-up procedure application. Sincerely yours,

David Kay/ Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com

FCC ID: PY319400469 Date: 2021/2/5 Description of Permissive Change The application is prepared for FCC class II permissive change by adding 2CC for part 30 via software enabling. Except for the changes mentioned above, no other modification is performed. Amanda Wu / Senior Specialist Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Tel: 886-3-264-1929 Email: amanda.wu@bureauveritas.com

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 2020-07-30 FCC ID: PY319400469 To the attention of Federal Communications Commission Authorization and Evaluation Division Permanent Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rule 0.457, disclosure of this Application and all accompanying documentation will not be made before the date of the Grant for this outlined below:

Operational Description application. Sincerely yours,

David Kay / Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 7/17/2020 To: Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: Short Term Confidentiality Request for FCC ID: PY319400469 To Whom It May Concern:

Pursuant to sections 0.457 and 0.459 of CFR 47, and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be temporarily withheld from public disclosure for an initial period of 180 days from the Grant Date. See KDB 726920. iance Director

- External Photos

External Photos

- Test Setup photos

Internal Photos

- User Manual

Test Setup photos

User Manual The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. Sincerely,

David Kay / Regulatory Compliance Director Davivivivid d d d Kay / Regulatotototototototoryryryryryry C C C C Compl Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com

FCC ID: PY319400469 Description of Permissive Change The application is prepared for FCC class II permissive change by adding a WWAN antenna. Except for the changes mentioned above, no other modification is performed. Amanda Wu / Senior Specialist Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch Tel: 886-3-264-1929 Fax: 886-3-327 0892 Email: amanda.wu@bureauveritas.com

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 1/30/2020 FCC ID: PY319400469 We, Netgear Incorporated, declare that the device, FCC ID: PY319400469, does not support any non-US channels in all the operational mode(s). All non-US frequencies, US 2.4G channel 12-13 and Country code selection are disabled through proprietary software and are not user changeable. If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

David Kay/ Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com

Netgear Incorporated 350 East Plumeria Drive San Jose California 95134 United States Date: June 4, 2020 External Antenna Port Declaration We, Netgear Incorporated, declare that the MR5100 device, FCC ID:

PY319400469, has two external antenna port connectors which are tightly covered. The external antenna ports are for product service only. Should you have any question or comment regarding this matter, please do not hesitate to contact me. Sincerely yours, _____________________ David Kay / Director, Regulatory Compliance Netgear Incorporated Tel: 4088903160 Fax: 4089078097 E-mail: david.kay@netgear.com

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 2020-05-06 FCC ID: PY319400469 Federal Communications Commission 7435 Oakland Mills Road Columbia MD 21046 Subject: Declaration letter for label requirement Label Location Declaration letter The label is permanent affixed in the battery compartment, and the EUT will be selling to market without the battery installed. The users can see the label during the battery installation process. The battery cover can be opened without any special tools. Please dont hesitate to contact us, if you have any question(s). Thank you!

David Kay/ Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com

Netgear Incorporated 350 East Plumeria Drive San Jose California 95134 United States Date: May 21, 2020 CBSD Security Declaration We, Netgear Incorporated, declare that the MR5100 device, FCC ID:

PY319400469, supports dynamic management password to protect unauthorized user login. Firmware update which include CBSD support for the MR5100 mobile hotspot is available via an over-the-air update process. The update process is secure through unique username and password device combinations that are authenticated by the proprietary update server using SSL authentication. This ensure the source of the firmware is legitimate and is protected against any unauthorized firmware Should you have any question or comment regarding this matter, please do not modification. hesitate to contact me. Sincerely yours, _____________________ David Kay / Director, Regulatory Compliance Netgear Incorporated Tel: 4088903160 Fax: 4089078097 E-mail: david.kay@netgear.com