FCC ID: PY320100481 AX2400 WiFi Cable Modem Router

Upstream Online 5 GHz radio LAN 14 LED Power Description Solid white. The modem router is receiving power and is functioning normally. Off. The modem router is not receiving power. Solid red. The modem router is too warm and might overheat. Downstream Solid amber. One downstream channel is locked. Solid white. Two or more downstream channels are locked. Blinking white. The modem router is scanning for a downstream channel. Off. No downstream channel is locked Solid amber. One upstream channel is locked. Solid white. Two or more upstream channels are locked. Blinking white. The modem router is scanning for a upstream channel. Off. No upstream channel is locked. Solid white. The modem router is online. Blinking white. The modem router is synchronizing with the cable providers cable modem termination system (CMTS). Off. The modem router is offline. 2.4 GHz radio Solid white. The 2.4 GHz WiFi radio is operating. Blinking white. The modem router is sending or receiving WiFi traffic. Off. The 2.4 GHz WiFi radio is off Solid white. The 5 GHz WiFi radio is operating. Blinking white. The modem router is sending or receiving WiFi traffic. Off. The 5 GHz WiFi radio is off. The LED color indicates the connection speed: white for Gigabit Ethernet and amber for 100 Mbps or 10 Mbps Ethernet. Off. No device is connected to this port. Solid. A powered-on device is connected to the port. Blinking. The port is sending or receiving traffic. USB Solid white. A USB device is connected and ready. Blinking white. A USB device is plugged in and trying to connect. Off. No USB device is connected WiFi On/Off button Pressing this button for two seconds turns the WiFi radios on and off. If this LED is lit, the WiFi radios are on. If this LED is off, the WiFi radios are turned off and you cannot use WiFi to connect to the modem router. WPS button This button lets you use WPS to join the WiFi network without typing the WiFi password. The WPS LED blinks during this process and then lights solid. LED Description LED On/Off button Pressing this button for two seconds turns the LEDs on and off. Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Customer-owned cable devices might not be compatible with certain cable networks. Check with your cable Internet provider to confirm that this NETGEAR cable device is allowed on your cable network. If you are experiencing trouble installing your modem router, contact NETGEAR at 1-866-874-8924. The following table lists support contact information for cable Internet providers that support your modem router. Cable Internet Provider Support Contact Information Cox Mediacom Optimum Sparklight Spectrum Xfinity https://www.cox.com/residential/support/home.html https://www.cox.com/activate 1-888-556-1193 https://support.mediacomcable.com 1-855-Mediacom (1-855-633-4226) https://www.optimum.net/support/contact-us https://install.optimum.com/JointInstall 1-877-810-6750 https://support.sparklight.com 1-877-692-2253 https://www.spectrum.net/contact-us https://activate.spectrum.net 1-833-267-6094 https://www.xfinity.com/support/articles/activate-purchased-modem http://xfinity.com/activate 1-800-XFINITY (1-800-934-6489) AC2400 WiFi Cable Modem Router Model CAX25 Download the Nighthawk app to get started For more information about the Nighthawk app, visit Nighthawk-app. com. Set up your modem router and activate your Internet service with the Nighthawk app. If you dont want to use the Nighthawk app, set up your modem router using the instructions in Set up and activate using the modem router web interface. BEFORE RETURNING THIS PRODUCT TO THE STORE FOR ANY REASON, call NETGEAR Technical Support at 1-866-534-9377 or visit https://kb.netgear.com/000061156/How-can-I-

troubleshoot-my-cable-modem. Package contents 3. Connect the power adapter. 7. Activate your Internet service:

Connect the power adapter to the modem router and plug the power adapter into a power outlet. The following table lists the activation contact information for cable Internet providers that support your modem router. A sticker on your modem router displays the preset WiFi network name, password, and QR code. W F i i O n

O ff W P S Ethernet cable Network Key (Password):

Your Preset Wireless Settings WiFi Network Name (SSID):

Cable modem router Power adapter Set up and activate using the modem router web interface 1. Turn off and disconnect existing modems and routers. If you are replacing a modem that is currently connected in your home, unplug the modem and plug the new modem router into the same outlet. 2. Connect a coaxial cable. Use a coaxial cable to connect the cable port on the modem router to a cable wall outlet. Make sure that the cable is tightly connected. We recommend that you connect your cable modem directly to a cable wall outlet. If you must share the connection, use a 3.5dB (1 to 2) splitter. 4. Wait for the Online LED to light solid white. This process might take up to 10 minutes. When the cable modem comes online, the Online LED minute. stops blinking and lights solid white for at least a After 10 minutes, if the Online LED doesnt light solid, make sure that the cable outlet is working, or call your Internet service provider (ISP) to make sure you have service. Note: When the Online LED lights solid, your modem router is not connected to the Internet yet. You must connect a router or computer to your cable modem, and then activate your cable modem with your cable Internet provider. 5. Connect your computer or mobile device to the modem router with WiFi or Ethernet. Cable Internet Provider Activation Contact Cox 1-888-556-1193 Mediacom 1-855-Mediacom (1-855-633-4226) Optimum Sparklight Spectrum 1-877-810-6750 1-877-692-2253 1-833-267-6094 Xfinity Visit https://register.xfinity.com/ and follow the prompts to activate Your ISPs contact information might change. You can also find the contact information in your monthly Internet service billing statement. Note to CATV system installer: This reminder is provided to call the CATV systems installers attention to Section 820-93 of the National Electrical Code, which provides guidelines for proper grounding and, in particular specifies that coaxial cable shield shall be connected to the grounding system of the building as close to the point of cable entry as practical. FOR POSITION ONLY Regulatory and Legal Coaxial cable Power adapter label to connect. WiFi. Use the WiFi network name (SSID) and password on the product For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. For NETGEARs Privacy Policy, visit https://www.netgear.com/about/privacy-policy. Ethernet. The computer must have an Ethernet port. Connect an Ethernet cable to an Ethernet port on the modem router and the Ethernet port on your computer. By using this device, you are agreeing to NETGEARs Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period. 6. Collect the following information:

Your cable Internet provider (ISP) account information Cable modem model number, which is CAX25 FOR POSITION ONLY Cable modem serial number Cable modem MAC address NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134, USA NETGEAR INTERNATIONAL LTD Floor 1, Building 3 University Technology Centre Curraheen Road, Cork, T12EF21, Ireland July 2020

Federal Communication Commission Interference Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Operations in the 5.15-5.25GHz band are restricted to indoor usage only. This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules. Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 25cm between the radiator & your body.

78mm 7 REV DESCRIPTION OF REVISION ENG APPD DATE INITIAL DOCUMENT CREATION A HAN 26MAY20 AHAN AHAN

28JUN20 6JULY20

01 02 03 04 AX6 TO AX5 FCC ID TEXT UPDATE

Pantone Cool Gray 5C Black White NOTE:

1. REFER TO NETGEAR SPEC. DOC-00093 FOR COLOR TOLERANCES. 2. INK COLOR IS SHOWN TO THE RIGHT. 3. DIE LINES ARE MAGENTA COLOR AND DO NOT PRINT. 4. MAC & SERIAL NUMBERS TO BE PRINTED BY THE ODM. 5. See NTGR DOC-00112 for SN standard. 6. NTGR SN and MAC address barcode to be encoded AIM USS Code39 and include printed characters below barcodes. 7. INSURE COUNTRY OF ORIGIN IS CORRECT. A. IF COUNTRY OF ORIGIN IS PRE-PRINTED, UNHIDE THE APPROPRIATE COUNTRY OF ORIGIN LAYER AND INCLUDE COUNTRY OF ORIGIN ON LABEL. B. IF COUNTRY OF ORIGIN IS POST-PRINTED USING A THERMAL PRINTER (OR EQUIVALENT), OMIT TEXT FROM ARTWORK (USE LAYERS). 8. MATERIAL: 0.075 WHITE PET + 0.025PET ADHESIVE: 3M #467MP OR EQUIVALENT. APPLY ADHESIVE ON BACK. ADHESIVE TOLERANCE 0.50mm HATCHED AREA DIMENSIONS ARE ARTWORK ONLY. DO NOT APPLY ADHESIVE ON THE BACK OF HATCHED AREA AUTHOR:

SHEET:

AHAN 1 of 1 TITLE:

AW,PLBL,CAX20,V1 THIS DOCUMENT AND THE DATA DISCLOSED HEREIN OR WHEREWITH IS NOT TO BE REPRODUCED, USED OR DISCLOSED IN WHOLE OR IN PART TO ANYONE WITHOUT THE PERMISSION OF NETGEAR, INC. P/N:

AW-14509-01 REV:

03 162.9mm 0.3mm

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 7/7/2020 FCC ID: PY320100481 AUTHORIZATION LETTER To Whom It May Concern:

We, Netgear Incorporated hereby authorizes Amanda Wu / Senior Specialist of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Amanda Wu / Senior Specialist of BV CPS Taoyuan on Netgear Incorporateds behalf, within the scope of the powers granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Thank you!

Sincerely yours,

David Kay / Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com

Tel: 408-526-1188 Fax: 408-526-1088 Email: sales.eaw@us.bureauveritas.com 775 Montague Expressway Milpitas, CA 95035 Project and Product Certification Representative Authorization Letter Reason for Amendment (current / obsolete) Initial Release (obsolete) Revised wording (obsolete) Updated company template (obsolete) Updated letter information (obsolete) Added FCC ID field (obsolete) Updated company name & logo (current) Revision History From 1.0 1.0 2.0 3.0 4.0 5.0 To 1.0 2.0 3.0 4.0 5.0 6.0 Approved Date Nov-14-2006 Sept25-2007 Jan-31-2012 May-23-2014 Sep-16-2014 Jun-27-2018 SCS-F18: Project and Product Certification Representative Authorization Letter Page 1 of 2 Rev 6.0 Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 5/21/2020 To: BVCPS, INC. 775 Montague Expressway, Milpitas, CA 95035 USA Dear Sir/Madam, Re: Product Certification Representative Authorization Letter We, Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch, are authorized by the applicant, Netgear Incorporated to apply Bureau Veritas Consumer Products Services, Inc. to act as a Certification Body for certifying for the following project(s):

FCC ID: PY320100481 Product Description: AX2400 WiFi Cable Modem Router Model: CAX25 Sincerely,

David Kay / Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com SCS-F18: Project and Product Certification Representative Authorization Letter Page 2 of 2 Rev 6.0

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 e Director

Date: 7/7/2020 To:

Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD Subject: Permanent Confidentiality Request for FCC ID: PY320100481 Pursuant to sections 0.457 and 0.459 of CFR 47, we respectfully request permanent confidential treatment of the following Exhibits accompanying this application as:

- Block Diagram

- Schematics

- Operational Description

- Software Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely,

David Kay / Regulatory C C C C C C C Comomomomomplianc David Kay / Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com SCS-F19: Confidentiality Request Letter Page 2 of 3 Rev 6.0 Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097

Date: 7/7/2020 Director To: Federal Communications Commission Office of Engineering and Technology Equipment Authorization Division 7345 Oakland Mills Road Columbia, Maryland 21046 Subject: Short Term Confidentiality Request for FCC ID: PY320100481 To Whom It May Concern:

Pursuant to sections 0.457 and 0.459 of CFR 47, and to avoid premature release of sensitive information prior to marketing or release of the product to the public, the applicant requests the following documents contained in this certification application be temporarily withheld from public disclosure for an initial period of 180 days from the Grant Date. See KDB 726920.

External Photos Internal Photos Test Setup photos User Manual The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. Sincerely,

David Kay / Regulatory C C C C C C C C Comomomomomompliance David Kay / Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com SCS-F19: Confidentiality Request Letter Page 3 of 3 Rev 6.0

Netgear Incorporated 350 East Plumeria Drive, San Jose, CA 95134, USA Tel:408-890-3657/Fax:408-907-8097 Date: 7/7/2020 FCC ID: PY320100481 We, Netgear Incorporated declare that the device does not support channel 12 ~ 13 in 2.4GHz band and any non-US channels in all the operational mode(s) for the following product. If you should have any question(s) regarding this declaration, please dont hesitate to contact us. Thank you!

David Kay/ Regulatory Compliance Director Netgear Incorporated TEL: 4088903657 FAX: 4089078097 E-mail: david.kay@netgear.com