User Manual Nighthawk M6 Pro, Nighthawk M6 Models MR6500 MR6400 MR6110 March 24, 2022 202-12253-01 NETGEAR, Inc. 350 E. Plumeria Drive San Jose, CA 95134, USA Nighthawk M6 Support and Community Visit netgear.com/support to get your questions answered and access the latest downloads. You can also check out our NETGEAR Community for helpful advice at community.netgear.com. Trademarks NETGEAR, Inc. NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Regulatory and Legal Si ce produit est vendu au Canada, vous pouvez accder ce document en franais canadien https://www.netgear.com/support/download/.
(If this product is sold in Canada, you can access this document in Canadian French at https://www.netgear.com/support/download/.) For regulatory compliance information including the EU Declaration of Conformity, visit https://www.netgear.com/about/regulatory/. See the regulatory compliance document before connecting the power supply. For NETGEARs Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEARs Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period. Compliance FCC regulations restrict operation of this device to indoor use only when it is operating in the 6 GHz band (5.92-7.125GHz). The operation of 6 GHz band devices is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10,000 feet. Operation of transmitters in the 5.925-7.125 GHz band is prohibited for control of or communications with unmanned aircraft systems. 2 Nighthawk M6 FCC regulations restrict the operation of this device in the 5.925-7.125 GHz band to indoor use only. 6 GHz is available only when the device is powered by AC adapter connected to AC mains. The device cannot be used outdoors on 6 GHz, as required by FCC/IC rules. When using external antenna, their net gain (antenna + cable loss) must be less than what is specified below as required by FCC. The following tables indicate the LTE and 5GNR transmission characteristics Table -1. LTE transmission
3 Table2.5GNRtransmission
Nighthawk M6 4 Contents Chapter 1 Get Started Meet your Nighthawk M6..................................................................10 Set up your Nighthawk M6................................................................11 Charge the battery.............................................................................12 Connect to the Internet......................................................................12 Connect from a smartphone using the QR code............................13 Replace a SIM card.............................................................................14 Home screen.......................................................................................15 Manage the Nighthawk M6 with NETGEAR Insight Pro................16 Power off or reset the Nighthawk M6..............................................17 Security credentials............................................................................17 Connect to the Nighthawk M6 with tethering.................................18 Log in to the Nighthawk M6 web page to view or change settings.................................................................................................18 Chapter 2 Use Your Nighthawk M6 View data usage on the Nighthawk M6 web page........................21 View SMS messages from the Nighthawk M6.................................21 View SMS messages from the Nighthawk M6 web page..............21 Delete a message from the Nighthawk M6.....................................22 Delete a message from the Nighthawk M6 web page..................23 View alerts from the Nighthawk M6.................................................23 View alerts from the Nighthawk M6 web page...............................24 Turn on dual-band WiFi from the Nighthawk M6...........................25 Turn on dual-band WiFi from the Nighthawk M6 web page........26 Enable GPS from the Nighthawk M6................................................27 Manage your broadband network connection...............................27 View mobile broadband network status from the Nighthawk M6....................................................................................................28 View mobile broadband network status from the Nighthawk M6 web page........................................................................................29 Turn domestic data off from the Nighthawk M6 web page.....29 Turn international roaming on and off from the Nighthawk M6 web page........................................................................................30 Connect to WiFi..................................................................................30 Manage WiFi.......................................................................................31 5 Nighthawk M6 Turn on 5 GHz Only or 6 GHz Only WiFi from the Nighthawk M6....................................................................................................31 Specify WiFi settings from the Nighthawk M6...........................33 Turn on 5 GHz WiFi or 6 GHz WiFi from the Nighthawk M6 web page.................................................................................................34 Change WiFi settings from the Nighthawk M6 web page........35 Manage WiFi Security........................................................................35 Change WiFi network name and password from the Nighthawk M6....................................................................................................35 Change WiFi network names and passwords from the Nighthawk M6 web page..................................................................................36 Change WiFi encryption settings.................................................37 Chapter 3 Manage Security Change the Nighthawk M6 web page login settings....................40 View connected devices from the Nighthawk M6 web page.......40 Activate SIM security..........................................................................41 Chapter 4 Maintain Your Nighthawk M6 Manage power with Power Manager...............................................43 Extend battery life...............................................................................44 Adjust WiFi settings to optimize battery life...............................44 Set the display to increase battery life from the Nighthawk M6....................................................................................................44 Set the display to increase battery life from the Nighthawk M6 web page........................................................................................46 View details about your device from the Nighthawk M6..............47 View details about your device from the Nighthawk M6 web page.....................................................................................................48 Add and select access point names (APN)......................................48 Add an APN for another network................................................48 Select an APN to use.....................................................................50 Remove an APN entry....................................................................50 Enable DMZ.........................................................................................51 Update Nighthawk M6 software and firmware...............................52 Update Nighthawk M6 software and firmware in response to an Update Available alert...................................................................52 Check for software updates from the Nighthawk M6...............52 Chapter 5 Frequently Asked Questions Connect and disconnect devices and access the Internet............55 What do I do if I cant connect a device to the Nighthawk M6?.55 What do I do if I cant access the Internet?.................................55 How do I disconnect from the mobile broadband network?....56 6 Nighthawk M6 How do I find out how many devices are connected to my Nighthawk M6 WiFi networks?.....................................................56 What do I do if the No Signal icon displays?..............................56 Why cant my device access the Nighthawk M6 web page when connected to a VPN?.....................................................................56 What do I do if my Nighthawk M6 doesnt connect to my service providers network?.......................................................................56 How do I go back to the Nighthawk M6 web page?.................57 What do I do if I forget my admin login password?..................58 General Questions..............................................................................58 Why isnt my battery charging?....................................................58 Why is the Signal Strength indicator always low?......................58 Why is the download or upload speed slow?............................59 The LCD screen is not lit. How do I know if the Nighthawk M6 is still powered on?............................................................................59 How do I find my computers IP address?..................................59 Find the IP address on a Windows 10 device........................59 Find the IP address on a Mac OS X device............................59 Find the IP address on devices running other operating systems.......................................................................................60 How do I find a devices MAC address?......................................60 Find the MAC address on a Windows 10 device..................60 Find the MAC address on a Mac OS X device.......................60 What do I do if the WiFi network name doesnt appear in the list of networks?....................................................................................61 Chapter 6 Troubleshooting View alerts............................................................................................63 SIM Not Installed............................................................................63 SIM Error Check SIM...................................................................63 SIM Locked.....................................................................................63 Temperature-related alerts...........................................................64 Reset the Nighthawk M6....................................................................64 Reset the Nighthawk M6 from the Nighthawk M6.....................64 Reset the Nighthawk M6 from the Nighthawk M6 web page...65 Chapter 7 Specifications Battery specifications.........................................................................68 Nighthawk M6 Pro LCD display specifications...............................69 Nighthawk M6 LCD display specifications......................................70 Mechanical specifications..................................................................71 Nighthawk M6 Pro (MR6500) mobile band specifications............71 Nighthawk M6 (MR6110) mobile band specifications...................72 Package contents................................................................................72 7 Nighthawk M6 Port specifications..............................................................................72 Security specifications........................................................................72 WiFi specifications..............................................................................74 Environmental specifications............................................................74 8 1 Get Started The Nighthawk M6 securely connects up to 32 connected devices with 5G speeds and lets you manage your data, check device connections and more, with the touch screen display. Plus, you can switch between wired and mobile broadband and go all day on the removable battery. This chapter provides an overview of features, and instructions for how to set up your Nighthawk M6 and connect to the Internet. The chapter covers the following topics:
Meet your Nighthawk M6 Set up your Nighthawk M6 Charge the battery Connect to the Internet Connect from a smartphone using the QR code Replace a SIM card Home screen Manage the Nighthawk M6 with NETGEAR Insight Pro Power off or reset the Nighthawk M6 Security credentials Connect to the Nighthawk M6 with tethering Log in to the Nighthawk M6 web page to view or change settings NOTE: The Nighthawk M6 automatically checks for new software or firmware updates periodically. If an update becomes available, the Nighthawk M6 displays an alert. You can also check for updates manually without receiving an alert. 9 Nighthawk M6 Meet your Nighthawk M6 The Nighthawk M6 front panel has a touch screen, a Home button, and a Back button. Figure 1. Nighthawk M6 front panel The Nighthawk M6 comes with a USB-C charging cable. The Nighthawk M6 connectors are located on the rear panel. The connectors include a USB Type-C connector, an RJ45 Ethernet port, and two antenna ports. Figure 2. Nighthawk M6 connectors Get Started 10 User Manual USB Type-C portAntennaportAntennaportEthernet port Nighthawk M6 Set up your Nighthawk M6 To set up your Nighthawk M6:
1. Insert the battery. 2. Install the back cover. 3. Firmly close the back cover. 4. Push the Power button to power on the Nighthawk M6. The Home screen appears. Get Started 11 User Manual Power button Nighthawk M6 Familiarize yourself with its LCD screen, icons, buttons, and connectors. Charge the battery Your battery comes partially charged. To charge your battery:
1. Connect the USB-C charging cable to your Nighthawk M6. 2. Connect the other end of the cable to an USB port on your computer or to the USB charger. Connect to the Internet When you turn on your Nighthawk M6, it automatically connects to the network in your area. Connect your device to the Nighthawk M6 WiFi network to access the Internet. The Nighthawk M6 comes with a preinstalled SIM card. The SIM must be activated on a data plan with AT&T. Get Started 12 User Manual Nighthawk M6 To connect to the Internet:
1. Press the Power button to turn on the Nighthawk M6 The device powers up and the Lock screen appears. 2. On your laptop or WiFi device, open your WiFi network connection manager. 3. Select the Nighthawk M6 network with the WiFi name and password. The Nighthawk M6 WiFi network name and password display on the LCD Home page. If the LCD screen is blank (a power saving feature) press and quickly release the Power button. The default WiFi password is also printed on a label under the battery. Connect from a smartphone using the QR code The top area of the dashboard contains a QR code. You can connect from a smartphone by tapping the QR code. To connect using the QR code:
1. Tap the QR code icon the Nighthawk M6 LCD home screen. A QR code displays. Get Started 13 User Manual Nighthawk M6 2. Point your phone's camera at the QR code. Your phone connects to the Nighthawk M6 WiFi network. 3. Launch your Internet browser. Replace a SIM card In some circumstances you might need to replace the SIM card. To replace a SIM card:
1. Remove the back cover by lifting the corners. 2. Remove the battery. 3. Slide out the SIM card. 4. Insert the replacement SIM card. Get Started 14 User Manual Nighthawk M6 5. Insert the battery. 6. Install the back cover. Home screen You can use the Home screen to view the Nighthawk M6s status, configure WiFi settings, view data usage details, and view system alerts. Figure 3. Home screen Get Started 15 User Manual Nighthawk M6 NOTE: Deletion of message must be done on the Nighthawk M6 Web UI. Table 1. Icons Icons Description This indicates the strength of the mobile broadband network signal. 5G network indicator. Lets you know you are connected to the 5G network. 5G+ network indicator. Appears if the device is connected to mmWave or the C-band (MR6500), or for the MR6110, appears if the device is connected to the C-band . This indicates the amount of charge in the battery.
Manage the Nighthawk M6 with NETGEAR Insight Pro You can manage the Nighthawk M6 with NETGEAR Insight Pro. NETGEAR Insight Pro is a Cloud-based management platform that allows you to manage, deploy, and configigure enterprise mobile devices such as the Nighthawk M6 with complete visibility and simple control, centrally applying company policies, profiles, monitoring, and more. Get Started 16 User Manual Nighthawk M6 When the Nighhawk M6 is running under Insight Pro, the Nighthawk M6 shows the Insight icon as shown in the following dashboard image. For more information on NETGEAR Insight Pro, visit this site:
htps://www.netgear.com/insight/mobile-hotspot Power off or reset the Nighthawk M6 To power off or reset the device:
1. Hold down the Power button for 5 seconds. The Power Off/Reset menu appears and you are prompted to power off or restart the device. 2. Tap Power Off to power off the device, or choose restart to reset the device. Security credentials Three passwords are associated with the Nighthawk M6:
WiFi password. Use this to connect your computer or WiFi device to your Nighthawk M6 network. This character string is unique to your device. It displays on the home screen. If the screen is blank (a power-saving feature), press and quickly release the Power button. The default WiFi password is also printed on a label under the battery. For information about changing WiFi passwords, see Change WiFi encryption settings on page 37. Web admin login password. Use this password to log in to the Nighthawk M6 web page as an administrator. Some changes can be made using the LCD. You must log Get Started 17 User Manual Nighthawk M6 in as an administrator to use certain features. The default login password is printed on a label under the battery and can be 531 characters in length. Connect to the Nighthawk M6 with tethering You can connect a computer to the Nighthawk M6 using the USB-C cable instead of connecting with WiFi. This kind of cable connection is called tethering. NOTE: The computer's operating system detects the Nighthawk M6 the first time you use the USB-C cable to connect the computer to the Nighthawk M6. To install drivers on computers running Windows:
1. Make sure the Nighthawk M6 is connected to the internet. 2. Ensure that the Nighthawk M6 is powered off. 3. Connect the Nighthawk M6 to your computer using the USB cable. The Nighthawk M6 automatically powers on. After the driver is installed, you can visit the Nighthawk M6 web page to customize your Nighthawk M6s advanced settings. This is an optional step. Log in to the Nighthawk M6 web page to view or change settings Your Nighthawk M6 comes configured and ready to use as is. You can use the Nighthawk M6 web page to manage advanced settings. Get Started 18 User Manual Nighthawk M6 To log in to your Nighthawk M6 web page:
1. From the computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Log in using your admin password. The default admin login password is attadmin. The web dashboard displays. Get Started 19 User Manual 2 Use Your Nighthawk M6 This chapter explains how to use your Nighthawk M6. The chapter covers the following topics:
View data usage on the Nighthawk M6 web page View SMS messages from the Nighthawk M6 View SMS messages from the Nighthawk M6 web page Delete a message from the Nighthawk M6 Delete a message from the Nighthawk M6 web page View alerts from the Nighthawk M6 View alerts from the Nighthawk M6 web page Turn on dual-band WiFi from the Nighthawk M6 Turn on dual-band WiFi from the Nighthawk M6 web page Enable GPS from the Nighthawk M6 Manage your broadband network connection Connect to WiFi Manage WiFi Manage WiFi Security 20 Nighthawk M6 View data usage on the Nighthawk M6 web page To view data usage information on the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password attadmin. The Nighthawk M6 web page displays the data usage for the current billing cycle and for the current broadband session. View SMS messages from the Nighthawk M6 You can tell from your Nighthawk M6 display if you have unread messages, and you can view them directly from there. To view SMS messages from the Nighthawk M6 display:
1. Tap the message to read the full text. View SMS messages from the Nighthawk M6 web page To view SMS messages from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Type http://attwifimanager/ or http://192.168.1.1 in the browser bar. The Nighthawk M6 web page displays. Use Your Nighthawk M6 21 User Manual Nighthawk M6 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Messages. A list of messages displays, showing the first portion of the text. 5. Click a message to read the full text. Delete a message from the Nighthawk M6 You can delete messages from your Nighthawk M6 display. To delete messages from the Nighthawk M6 display:
1. Press Power to wake the Nighthawk M6. 2. Tap Messages. The Messages screen displays. 3. Select the message to delete. 4. Tap Delete. The message is deleted. Use Your Nighthawk M6 22 User Manual Nighthawk M6 Delete a message from the Nighthawk M6 web page To delete a message from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password attadmin. The home page displays. 4. Select Messages. A list of messages displays, showing the first portion of the text. 5. Select the message and click the Delete button. The message is deleted. View alerts from the Nighthawk M6 When you unlock the device screen, the device displays any current alerts. Your Nighthawk M6 displays alerts to advise you of device status changes. When there are outstanding alerts, the alerts displays on the LCD screen and on the web page. Alerts remain as long as the issues that cause them are active. When the issues are resolved, the alerts are removed automatically. 1. Press the Power button to wake the Nighthawk M6. The Lock page displays. 2. Swipe up to unlock the Nighthawk M6. Use Your Nighthawk M6 23 User Manual Nighthawk M6 Any current alerts are shown on the display. For example, if no SIM card is installed, the following alert appears:
View alerts from the Nighthawk M6 web page Your Nighthawk M6 displays alerts to advise you of device status changes. When there are outstanding alerts, the alerts displays on the screen. Alerts remain as long as the issues that cause them are active. When the issues are resolved, the alerts are removed automatically. To view alerts from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Type http://attwifimanager/ orhttp://192.168.1.1 in the browser bar. 3. Enter the administrator login password. The default password is attadmin. The Nighthawk M6 web page displays. Any current alerts are shown on the display. Follow the instructions in each alert to address the conditions that caused it to display. Use Your Nighthawk M6 24 User Manual Nighthawk M6 Turn on dual-band WiFi from the Nighthawk M6 The Nighthawk M6 can broadcast WiFi signals in the 2.4 GHz and 5 GHz WiFi bands. Note that the overall throughput speed could decrease when WiFi dual-band is enabled. To turn on dual-band WiFi from the Nighthawk M6 web page:
1. Press the Power button to wake the device. 2. Tap Band. The Band screen displays. 3. Tap Dual-Band (2.4 & 5 GHz) or Dual-Band (2.4 & 6 GHz). 4. Tap OK. Your settings are saved. Use Your Nighthawk M6 25 User Manual Nighthawk M6 Turn on dual-band WiFi from the Nighthawk M6 web page The Nighthawk M6 can broadcast WiFi signals in the 2.4 GHz and 5 GHz WiFi bands. Note that the overall throughput speed could decrease when WiFi dual-band is enabled. To turn on dual-band WiFi from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select WiFi Band. The WiFi Band page displays. 5. Select Dual-Band (2.4 & 5 GHz) or Dual-Band (2.4 & 6 GHz). Use Your Nighthawk M6 26 User Manual Nighthawk M6 The Save and Cancel buttons display at the bottom of the page. 6. Click the Save button. A message displays telling you that to save this change, your device must restart WiFi connections. Enable GPS from the Nighthawk M6 You can enable GPS location services on the Nighthawk M6. When GPS is enabled, users can launch GPS-enabled apps on a computer and use the NMEA port to obtain a GPS location. To enable GPS on the Nighthawk M6:
1. From the Nighthawk M6 dashboard, select Settings > More > GPS. The GPS screen displays. 2. Pull the slider to the right (On) to enable GPS. GPS is enabled. Manage your broadband network connection You can view the mobile broadband network status, turn domestic data on and off, and turn international roaming on and off. Use Your Nighthawk M6 27 User Manual Nighthawk M6 View mobile broadband network status from the Nighthawk M6 To view network status from the Nighthawk M6:
1. To wake the device, press the Power button. 2. Tap Settings. 3. Tap Mobile 4. To view details about the network status, tap Status. The Network Status screen displays. Use Your Nighthawk M6 28 User Manual Nighthawk M6 View mobile broadband network status from the Nighthawk M6 web page To view network status from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > Network. The Status page displays. 5. View the Network Status section. Turn domestic data off from the Nighthawk M6 web page NOTE: You can turn domestic data off, but not on from the web page. To turn domestic data off from the Nighthawk M6:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > Advanced Settings > Cellular. The preferences page displays. Use Your Nighthawk M6 29 User Manual Nighthawk M6 5. Uncheck the Data check box. The Save and Cancel buttons display at the bottom of the page. 6. Click the Save button. Your settings are saved. Turn international roaming on and off from the Nighthawk M6 web page Before you turn on international roaming, make sure that you are aware of any extra charges for data that you might incur. To turn international roaming on and off:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > Advanced > Cellular. The preferences page displays. 5. In the check box for Roaming Data, check the box to turn roaming On or uncheck it to turn roaming Off. The Apply and Discard buttons display at the bottom of the page. >
6. Select Apply. Your settings are saved. Connect to WiFi You can connect up to 32 devices (such as smartphones, laptops, tablets, digital cameras, printers, gaming consoles, and digital picture frames) to your Nighthawk M6 network. Use Your Nighthawk M6 30 User Manual Nighthawk M6 For information about setting connections for WiFi networks, see View mobile broadband network status from the Nighthawk M6 on page 28. To connect using the WiFi password:
1. On the WiFi device, view the list of available WiFi networks. 2. Connect to the network that corresponds to your Nighthawk M6 network as displayed on the LCD screen. 3. When prompted, enter the WiFi password for your Nighthawk M6 network. The WiFi password displays on the Nighthawk M6 LCD screen. If the screen is turned off, press and quickly release the Power button to wake the Nighthawk M6. Manage WiFi Uou can set up the WiFi radio of the Nighthawk M6 to meet your WiFi needs by customizing settings on the Nighthawk M6 web page. On the Nighthawk M6 web page, the following WiFi profiles are available:
Dual-Band (2.4 & 5 GHz) or Dual-Band (2.4 & 6 GHz). Support two separate WiFi networks simultaneously using both a 2.4- and 5-GHz frequency band or using a 2.4- and 6-GHz frequency band. 2.4 GHz only. Share your main WiFi with 2.4 GHz devices that you trust. 5 GHz Only. Share your main WiFi with 5 GHz devices that you trust 6 GHz Only. Share your main WiFi with 6 GHz devices that you trust Turn Off WiFi. Turn off WiFi. By default, 5 GHz Only WiFi is enabled. If your place of business does not allow WiFi or for any other reason you want to disable WiFi and use the Nighthawk M6 only in tethered mode, the Nighthawk M6 gives you that option. NOTE: Whenever you change WiFi settings, any devices connected to the Nighthawk M6 are disconnected and might need to be reconnected. Turn on 5 GHz Only or 6 GHz Only WiFi from the Nighthawk M6 When all of your devices support 5 GHz WiFi, use 5 GHz WiFi for faster downloads. 5 GHz WiFi is mandatory when going from indoor use to mobile use. Use Your Nighthawk M6 31 User Manual Nighthawk M6 For indoor usage when the device is on the AC charger, WiFi 6E is available. NOTE: When you go from indoor use to mobile use, you must turn on 5GHz WiFi, and when you connect to AC power you must manually switch back to 6 GHz WiFi. To turn 5 GHz Only WiFi or 6GHz Only WiFi on and off from the Nighthawk M6:
1. Press the Power button to wake the device. 2. Tap WiFi. 3. Tap Band. The WiFi Band screen displays. 4. Tap 5 GHz Only or 6 GHz Only. A message displays to tell you that changing the WiFi info temporarily causes connectivity loss. 5. Tap OK. Your settings are saved. Use Your Nighthawk M6 32 User Manual Nighthawk M6 Specify WiFi settings from the Nighthawk M6 To specify the WiFi settings from the Nighthawk M6:
1. Press the Power button to wake the device. 2. To turn the WiFi signal on or off:
a. Tap WiFi. The WiFi screen displays. b. Tap Options. The WiFi Options screen displays. c. Tap the WiFi field. d. To toggle the WiFi radio, tap WiFi On/Off. A message displays to tell you that changing the WiFi info temporarily causes connectivity loss. e. Tap OK. Your settings are saved. 3. To power down the WiFi radio after a set period of inactivity:
a. Tap WiFi . The WiFi Options screen displays. b. Tap Options. The WiFi Options screen displays. c. Tap the WiFi Standby field to modify the standby timer. The WiFi Standby screen displays. d. Tap the setting for the selection that you want. The Changes Saved screen appears. e. Tap OK to continue. Your settings are saved. Use Your Nighthawk M6 33 User Manual Nighthawk M6 Use the Nighthawk M6 web page to set up a profile that is more detailed than the basic profiles offered on the Nighthawk M6. Turn on 5 GHz WiFi or 6 GHz WiFi from the Nighthawk M6 web page For indoor usage when the device is on the AC charger, 6 GHz is available. NOTE: When you go from indoor use to mobile use, you must turn on 5GHz WiFi, and when you connect to AC power you must manually switch back to 6GhZ WiFi. When all of your devices support 5 GHz WiFi, use 5 GHz WiFi for faster downloads. To turn on 5 GHz WiFi or 6GHz from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password attadmin. The home page displays. 4. Select Settings > General > WiFi Band . The WiFi Options page displays. 5. Select 5GHz Only or select 6GHz Only. The Save and Cancel buttons display at the bottom of the page. 6. Click the Apply button. A message displays telling you that to save this change, your device must restart WiFi connections. 7. Click the Continue button. Your settings are saved. Use Your Nighthawk M6 34 User Manual Nighthawk M6 Change WiFi settings from the Nighthawk M6 web page To specify WiFi settings on the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > General > WiFi Band > More > 5GHz > Global Settings. 5. To allow the WiFi information to be displayed on the Nighthawk M6 home screen, leave the WiFi Info on Home check box selected. 6. Click the Apply button. A message displays to tell you that changing the WiFi info will temporarily cause connectivity loss. Your settings are saved. Manage WiFi Security NOTE: When you change the WiFi settings, the Nighthawk M6 resets. Any devices connected to the Nighthawk M6 are disconnected when the Nighthawk M6 resets. Change WiFi network name and password from the Nighthawk M6 The WiFi network name identifies your WiFi network and is visible to other WiFi-enabled devices. Use Your Nighthawk M6 35 User Manual Nighthawk M6 To change the network name and password from the Nighthawk M6. 1. Press the Power button to wake the device. 2. Tap WiFi > Main Wifi. The settings screen for the network displays. 3. Tap the Pencil (Edit) icon beside the name or password. A message displays telling you that currently connected devices must re-authenticate to the network with the updated information. 4. Tap Continue. The message closes. 5. Enter the new WiFi name and password. 6. Tap Done. Your settings are saved. Change WiFi network names and passwords from the Nighthawk M6 web page The WiFi network name identifies your WiFi network and is visible to other WiFi-enabled devices. To change network name and password from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. Use Your Nighthawk M6 36 User Manual Nighthawk M6 4. Select Settings > General > WiFi Band. The WiFi connect page displays. 5. Change the WiFi Name and WiFi Password fields as desired. 6. Click the Apply. A message displays telling you that to save this change, your device must restart WiFi connections. 7. Click the Continue button. Your settings are saved. All devices that were connected must reconnect with the new name and password. Change WiFi encryption settings For information about WiFi security, see Security credentials on page 17. To change the type of security used for main WiFi:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > General > WiFi Band >More > 5GHz Wireless. The wireless settings display. 5. In the Encryption menu for main WiFi or guest WiFi, select a security option:
WPA2 Personal AES (default) WPA WPA2 WPA2 WPA3 WPA3 Personal AES>
WPA2 Personal AES (default). Strong security supported by newer WiFi devices, the default. WPA WPA2 Use Your Nighthawk M6 37 User Manual Nighthawk M6 WPA2 WPA3 WPA3 Personal AES The Apply and Discard buttons display at the bottom of the page. 6. Click Apply. A message displays telling you that to save this change, your device must restart WiFi connections. 7. Click Continue. Your settings are saved. 8. Reconnect your WiFi devices, if necessary, using the new WiFi credentials. Use Your Nighthawk M6 38 User Manual 3 Manage Security For information about WiFi security settings, see Manage WiFi security on page ?. The chapter covers the following topics:
Change the Nighthawk M6 web page login settings View connected devices from the Nighthawk M6 web page Activate SIM security 39 Nighthawk M6 Change the Nighthawk M6 web page login settings You can change the admin password for the Nighthawk M6 web page. To change the login settings for the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password attadmin. The home page displays. 4. Select Settings > Administration > Set Password. The password settings are displayed. 5. In the Set Password field, change the password used to log in as an administrator. Best practice is to set a more secure password. Enter a maximum of 31 characters. 6. Click the Apply button. Your settings are saved. View connected devices from the Nighthawk M6 web page To view the connected devices from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. Manage Security 40 User Manual Nighthawk M6 The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The password is case-sensitive. The home page displays. Activate SIM security You can create another level of security by configuring a PIN that you must enter before you can manage the network connection or view SMS messages. To activate SIM security:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is printed on the product label. The password is case-sensitive. The home page displays. 4. Select Settings > Security > SIM Security. The SIM Security page displays. 5. Click the Activate button. 6. Enter your PIN and click the Apply button. If you enter an incorrect PIN three times, the SIM is blocked. If the SIM is blocked, contact your network service provider to receive a PUK number to unblock the SIM. Manage Security 41 User Manual 4 Maintain Your Nighthawk M6 The chapter covers the following topics:
Manage power with Power Manager Extend battery life View details about your device from the Nighthawk M6 View details about your device from the Nighthawk M6 web page Add and select access point names (APN) Enable DMZ Update Nighthawk M6 software and firmware 42 Nighthawk M6 Manage power with Power Manager You can manage Nighthawk M6 power usage by enabling Power Manager. Power Manager lets you manage:
Performance: Best performance. Reduced battery life. Balance: Best battery life. AC-Powered: Automatically set when battery is removed and AC charger is plugged in. 2.5G-BaseT Ethernet speed can be used in this mode. Select options under Battery Only or under Plugged In as required. To enable Power Manager:
1. Press Power to wake the Nighthawk M6. The Home screen appears. 2. Tap Power Manager. The Power Manager menu appears. 3. To specify WiFi Range, select Custom and then select Short or Long., 4. Select a profile that suits your needs. Maintain Your Nighthawk M6 43 User Manual Nighthawk M6 Extend battery life The Nighthawk M6, by default, is configured to optimize battery life. The following factors affect battery life:
Screen brightness. Standby time. Data throughput. Mobile broadband signal strength (the better the signal, the longer the battery life). WiFi range. To extend the battery life first use the Power Manager to specify a Balanced power configureation. Then use any of the following methods:
Adjust WiFi settings. Adjust display settings. Use tethered USB. Adjust WiFi settings to optimize battery life Set the standby timer to a shorter period to minimize the wait time when no devices are connected to either WiFi network before going into standby mode (the WiFi radios turn off). NOTE: When you change the WiFi settings, any devices connected to the Nighthawk M6 are disconnected and might need to be reconnected. You can set the following WiFi options to optimize battery life:
Adjust the display settings. See Set the display to increase battery life from the Nighthawk M6 web page on page 46. Set the WiFi standby to 5 minutes. Set the display to increase battery life from the Nighthawk M6 Dim the screen to reduce the LCD screens brightness level. Set the screen time-out to a shorter period to reduce the amount of time the Nighthawk M6 waits without the LCD screen being touched before the screen turns blank. Maintain Your Nighthawk M6 44 User Manual Nighthawk M6 To change the screen brightness from the Nighthawk M6:
1. Press the Power button to wake the device. 2. Tap Settings. 3. Tap Screen. The settings screen for the network displays. 4. Slide the Screen Brightness slider to the brightness that you want. Your settings are saved. 5. Tap Screen Timeout. The Screen Timeout screen displays. 6. Tap the field for the selection that you want. Your settings are saved. Maintain Your Nighthawk M6 45 User Manual Nighthawk M6 Set the display to increase battery life from the Nighthawk M6 web page Dim the screen to reduce the LCD screens brightness level. Set the screen time-out to a shorter period to reduce the amount of time the Nighthawk M6 waits without the LCD screen being touched before the screen turns blank. To adjust display settings to increase battery life from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > Advanced > Device. The device settings page opens. 5. Adjust any of these settings:
Screen Brightness . From the menu, select the screen brightness level. Screen Timeout . From the menu, select a shorter time period. 6. Click the Apply button. Your settings are saved. Maintain Your Nighthawk M6 46 User Manual Nighthawk M6 View details about your device from the Nighthawk M6 You can view details about your device such as the model number, software version, and IMEI (International Mobile Station Equipment Identity). 1. Press the Power button to wake the device. 2. Tap Settings. 3. Tap More. 4. Tap Device Information. 5. Scroll down to view additional device information. Maintain Your Nighthawk M6 47 User Manual Nighthawk M6 View details about your device from the Nighthawk M6 web page You can view details about your device such as the model number, software version, and IMEI (International Mobile Station Equipment Identity). To view details about your device from the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > AT&T WiFi Status > Account. The About page displays details for your Nighthawk M6. Add and select access point names (APN) Your Nighthawk M6 comes preconfigured with the access point name (APN) for your network service provider. You can add additional APNs and select among the configured APN for use by the Nighthawk M6. The Nighthawk M6 checks the APN to determine the type of network connection to establish. Add an APN for another network To add an APN for another network:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is printed on the product label. The password is case-sensitive. Maintain Your Nighthawk M6 48 User Manual Nighthawk M6 The home page displays. 4. Select Settings > Advanced > Cellular. The Add APN screen displays. 5. Click the Add button. The APN page displays. 6. Specify the APN name. The APN name is a label for display in the UI. 7. Specify the APN This step specifies the APN as defined by the carrier 8. Change the PDP (data protocol), if necessary:
IPV4 IPV6 IPV4V6 9. Change the PDP roaming protocol, if necessary:
None IPV4 IPV6 IPV4V6 NOTE: PDP roaming protocol is the IP protocol used while you are roaming
(for example when you are traveling and the roaming network does not support IPv6). 10. Select the network authentication mode:
None PAP CHAP PAPCHAP 11. Enter the name and password, if they are required for the network. 12. Click the ADD button. The entry is added to the table. Maintain Your Nighthawk M6 49 User Manual Nighthawk M6 Select an APN to use To select an APN to use:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is printed on the product label. The password is case-sensitive. The home page displays. 4. Select Settings > Advanced Settings > Cellular. The APN page displays. 5. Select the Active radio button next to the APN entry. The APN is selected. Remove an APN entry To remove an APN entry:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is printed on the product label. The password is case-sensitive. The home page displays. 4. Select Settings > Advanced > Cellular. The APN page displays. 5. Select the box to the left of the APN. 6. Click the Delete button. The APN is removed. Maintain Your Nighthawk M6 50 User Manual Nighthawk M6 Enable DMZ In a demilitarized zone (DMZ) network configuration, a computer runs outside the firewall in the DMZ. This computer intercepts incoming Internet traffic, providing an extra layer of protection for the rest of the network, and sending all incoming data to a particular IP address. To enable the DMZ and designate a computer to screen incoming traffic:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password attadmin. The home page displays. 4. Select Settings > Advanced > Other. The Nighthawk M6 page displays. 5. Scroll down to display the DMZ section. 6. Check the Enable check box. 7. In the DMZ Address field, enter the IP address of the computer to which you want all data sent. If the Nighthawk M6 is tethered using a USB cable, this address is 192.168.1.4. If the Nighthawk M6 is connected using WiFi, the first WiFi clients IP address is usually 192.168.1.XX. 8. Click the Apply button. Your settings are saved. Maintain Your Nighthawk M6 51 User Manual Nighthawk M6 Update Nighthawk M6 software and firmware The Nighthawk M6 automatically checks for new software or firmware updates periodically. If an update becomes available, the Nighthawk M6 displays an alert. You can also check for updates manually without receiving an alert. Update Nighthawk M6 software and firmware in response to an Update Available alert To update the Nighthawk M6 software or firmware in response to an Update Available alert:
1. To wake the device, press the Power button. The home screen displays and shows the alert. 2. Tap Install/Update. The update process starts. After the update install completes, the Nighthawk M6 reboots. Check for software updates from the Nighthawk M6 1. Press the Power button to wake the device. Maintain Your Nighthawk M6 52 User Manual Nighthawk M6 2. Tap Settings. 3. Tap the Software button. The Software Update screen displays. 4. Tap the Check for updates now button. The screen refreshes showing any available update. 5. Do one of the following:
If an upgrade is available and you want to install it, tap the Update now button to install the update. To postpone the update, tap Postpone. If you tap Update now, the update proceeds. If you tap Postpone a message appears indicating the update will be postponed for 4 hours. You can then click OK to accept the postponed update. When the wait period is complete, after you are prompted to continue the update, tap Continue Update. If the battery is low, a message appears indicating that the battery is low. 6. To continue, connect the device to the charge and tap OK. After the update install completes, the Nighthawk M6 reboots. Maintain Your Nighthawk M6 53 User Manual 5 Frequently Asked Questions This chapter provides answers to possible questions about your Nighthawk M6:
Connect and disconnect devices and access the Internet General Questions 54 Nighthawk M6 Connect and disconnect devices and access the Internet Review these topics for answers to questions about connecting and disconnecting devices and accessing the Internet. What do I do if I cant connect a device to the Nighthawk M6?
If you are experiencing problems connecting to the Nighthawk M6, try the following suggestions:
Turn off your Nighthawk M6 and take the battery out, wait 10 seconds, put the battery back in, and turn your Nighthawk M6 on. Restart your computer or Wifi device. Turn off or temporarily disable any security programs or firewalls. If possible, try using another computer or WiFi device to connect to your Nighthawk M6. If you can, then the problem is with the device that cannot connect, not the Nighthawk M6. What do I do if I cant access the Internet?
If you are connected to the Nighthawk M6 but cannot connect to the Internet, try the following suggestions:
Check the display status on the Nighthawk M6s LCD screen. Make sure that network coverage is available in your area. Make sure that your micro SIM card is active and enabled with data services. Wait one to two minutes for the Nighthawk M6 to initialize. Check the device information screen to make sure the SIM information is displayed
(to ensure the MHS sees the SIM). Confirm that your account is activated and that no other Internet connections are active. Switch your Nighthawk M6 off and on and restart your computer or WiFi device. Frequently Asked Questions 55 User Manual Nighthawk M6 How do I disconnect from the mobile broadband network?
Turning off domestic data and international roaming disconnects your Nighthawk M6 from the mobile broadband network. For more information, see Turn domestic data off from the Nighthawk M6 web page on page 29. How do I find out how many devices are connected to my Nighthawk M6 WiFi networks?
The number next to the WiFi button on the Nighthawk M6s LCD home screen is the number of users (or devices) connected to your WiFi network. When you log in to the Nighthawk M6 web page, the number of connected devices displays on the home page. What do I do if the No Signal icon displays?
If the No Signal icon (
providers coverage area.
) displays, make sure that you are in your network service Why cant my device access the Nighthawk M6 web page when connected to a VPN?
To directly access the Nighthawk M6 web page hosted on the device, enter the address http://192.168.1.1 in your browser. What do I do if my Nighthawk M6 doesnt connect to my service providers network?
If your Nighthawk M6 does not connect to your service providers mobile broadband network, try the following suggestions:
Make sure that your SIM account is active. To check micro SIM status, contact your wireless service provider. If you use a prepaid SIM card, make sure that the account balance is positive. If your Nighthawk M6 still does not connect, you might need to create or update the default connection profile. To check the default connection profile settings:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. Frequently Asked Questions 56 User Manual Nighthawk M6 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the Nighthawk M6 password. The default password is attadmin. The home page displays. 4. Select Settings > Advanced > Cellular. 5. Review the settings. How do I go back to the Nighthawk M6 web page?
To view the Nighthawk M6 web page:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The Nighthawk M6 web page displays. Frequently Asked Questions 57 User Manual Nighthawk M6 What do I do if I forget my admin login password?
The default admin login password is attadmin and the Nighthawk M6 web page URL is http://192.168.1.1. If you changed the admin login password and cant remember the password that you created, you must reset the Nighthawk M6 back to factory defaults. See Reset the Nighthawk M6 on page 64. General Questions Review these topics for answers to general questions about the Nighthawk M6. Why isnt my battery charging?
If you are in a low-coverage area, are transferring a lot of data, or left the Nighthawk M6 in a hot location, the internal temperature of the Nighthawk M6 can rise above 45C
(113F). In these conditions, the battery cannot be charged due to safety limits with lithium-ion battery technology. Check to ensure that the USB cable and the AC wall charger are connected securely and are working correctly. If the device is left charging for over seven consecutive days, the device automatically enters a battery longevity mode to enhance the life of the battery. During this state, the device stops charging and allows the battery level to drop to and maintain at approximately 75 percent. The next time the device is plugged into a charger, it resumes charging. Why is the Signal Strength indicator always low?
Your Nighthawk M6s reception is poor. Try moving it to a location with a clear view of the sky (for example, near a window). Frequently Asked Questions 58 User Manual Nighthawk M6 Why is the download or upload speed slow?
Data transfer speed depends on signal strength and interfering radio sources like electrical generators or other Nighthawk M6 WiFi devices. Review the following possibilities:
Check your signal strength and network type (for example, 5G is generally faster than 4G). Check WiFi interference by powering the Nighthawk M6 off and on to find a better WiFi channel. Change the WiFi band from 2.4 GHz to 5 GHz. The LCD screen is not lit. How do I know if the Nighthawk M6 is still powered on?
The LCD screen dims to save energy. The LED continues to blink slowly to indicate that the Nighthawk M6 is still powered on. To wake the Nighthawk M6, push the Power button. How do I find my computers IP address?
The steps for finding your computers IP address depend on the operating system. If your device runs an operating system not listed here, see the appropriate operating system documentation. Find the IP address on a Windows 10 device To find the IP address on a Windows 10 device:
1. Open the command prompt window:
a. Select Start > Run. b. Enter cmd or command and click the OK button. 2. At the command prompt, enter ipconfig and press Enter. 3. Write down the IP address for the entry that relates to the WiFi network connection. The IP address might be listed under IPv4 Address or something similar. Find the IP address on a Mac OS X device To find the IP address on a Mac OS X device:
1. From the Apple menu, select System Preferences > Network. Frequently Asked Questions 59 User Manual Nighthawk M6 2. Select the WiFi adapter. The IP address is displayed in the right pane. Find the IP address on devices running other operating systems To find the IP address on devices running other operating systems:
Refer to the user documentation for your operating system or computer. How do I find a devices MAC address?
You must know the MAC address for a device when you are doing the following:
Assigning an IP address based on a MAC address (when using DHCP) Allowing or denying devices access to your WiFi network (MAC filtering) Tip: The steps for finding a devices MAC address depend on the operating system. If your device runs an operating system not listed in the following procedures, see the appropriate operating system documentation. Find the MAC address on a Windows 10 device To find the MAC address on a Windows 10 device:
1. Open the command prompt window:
a. Select Start > Run. b. Enter cmd or command and click the OK button. 2. At the command prompt, enter ipconfig /all and press Enter. 3. Write down the physical address for the entry that relates to the WiFi network connection. It appears as a series of numbers and letters. This is the MAC address of your WiFi adapter. Find the MAC address on a Mac OS X device To find the MAC address on a Mac OS X device:
1. From the Apple menu, select System Preferences > Network. 2. Select the WiFi adapter that is connecting to the routing hardware. 3. Select Advanced. Frequently Asked Questions 60 User Manual Nighthawk M6 4. Select Ethernet. The Ethernet ID is displayed. This is the same as the MAC address. What do I do if the WiFi network name doesnt appear in the list of networks?
If you do not see the Nighthawk M6s WiFi networks from your WiFi-enabled device, try these suggestions:
Refresh the list of networks. If the LCD screen is dark, the WiFi radio might be asleep. Press the Power button to wake the Nighthawk M6. Check the WiFi band settings and consider using the 2.4 GHz band for increased compatibility with client devices. Frequently Asked Questions 61 User Manual 6 Troubleshooting This chapter provides suggestions for troubleshooting problems that might arise when you are using your Nighthawk M6. The chapter covers the following topics:
View alerts Reset the Nighthawk M6 62 Nighthawk M6 View alerts Your Nighthawk M6 displays alerts to advise you of device status changes. See View alerts from the Nighthawk M6 web page on page 24. SIM Not Installed Ensure that the SIM card is installed correctly. For information about replacing a SIM, see Replace a SIM card on page 14. SIM Error Check SIM Ensure that your network service providers micro SIM card is inserted in the Nighthawk M6. If a problem still exists, contact customer service. The micro SIM card might be damaged and need replacing. SIM Locked You can unlock the SIM. To unlock the micro SIM card from the Nighthawk M6 web page:
1. If you did not add a PIN for the SIM, contact customer service for the PIN to unlock the micro SIM card. 2. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 3. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 4. Enter the administrator login password. The default password is printed on the product label. The password is case-sensitive. The home page displays. 5. Enter the micro SIM PIN when prompted. 6. Click the Apply button. Your settings are saved. Troubleshooting 63 User Manual Nighthawk M6 Temperature-related alerts The Nighthawk M6 is designed to work over a wide temperature range (for more information, see Environmental specifications on page 74.). The Nighthawk M6 shuts down automatically if it goes out of the supported temperature range. Move the device to an area where the temperature is more suitable and, if the Nighthawk M6 is too warm, make sure that the area is well ventilated and air can circulate around the device. NOTE: The battery might not recharge if the Nighthawk M6 is outside the operating temperature range. Reset the Nighthawk M6 You can reset the Nighthawk M6 to the factory settings. This is useful if you reset the admin login password for the Nighthawk M6 web page and forgot the new password. NOTE: When you reset the Nighthawk M6, any currently connected devices lose access and must be reconnected after the Nighthawk M6 restarts. Reset the Nighthawk M6 from the Nighthawk M6 Start with the Nighthawk M6 turned on. To reset the Nighthawk M6 directly from the Nighthawk M6:
1. Press the Power button to wake the device. Troubleshooting 64 User Manual Nighthawk M6 2. Tap Settings. 3. Tap More. The additional settings screen displays. 4. Tap Factory Reset. A message displays telling you that devices currently connected will lose Internet access. 5. Tap Yes. The Nighthawk M6 resets to its factory settings. Reset the Nighthawk M6 from the Nighthawk M6 web page To reset the Nighthawk M6 to its factory settings:
1. From a computer or WiFi device that is connected to the Nighthawk M6, launch a web browser. 2. Enter http://192.168.1.1. The Nighthawk M6 web page displays. 3. Enter the administrator login password. The default password is attadmin. The home page displays. 4. Select Settings > Administration > Factory Reset. The Factory Reset page displays. 5. Click the Reset button. Troubleshooting 65 User Manual Nighthawk M6 A message displays telling you that devices currently connected will lose Internet access. 6. Click the Yes button. The Nighthawk M6 returns to its factory settings. Troubleshooting 66 User Manual 7 Specifications This appendix covers the following topics:
Battery specifications Nighthawk M6 Pro LCD display specifications Nighthawk M6 LCD display specifications Mechanical specifications Nighthawk M6 Pro (MR6500) mobile band specifications Nighthawk M6 (MR6110) mobile band specifications Package contents Port specifications Security specifications WiFi specifications Environmental specifications 67 Nighthawk M6 Battery specifications Battery specifications:
Removable Li-ion battery Up to 9 hours of continuous usage NOTE: 9+ hour battery life is achieved by the following heaviest case:
stream YouTube for 1 hour, followed by 30 minutes of idle time, and then repeat for over 9 hours. Specifications 68 User Manual Nighthawk M6 Nighthawk M6 Pro LCD display specifications The Nighthawk M6 Pro (MR6500) includes a 2.8 in. (7.1 cm.) LCD touch screen. The Nighthawk M6 Pro (MR6400) includes a 2.8 in. (7.1 cm.) LCD touch screen. Specifications 69 User Manual Nighthawk M6 Nighthawk M6 LCD display specifications The Nighthawk M6 (MR6100) includes a 2.4 in. (6.1 cm.) LCD touch screen. Specifications 70 User Manual Nighthawk M6 Mechanical specifications Table 2. Physical dimensions Parameter Weight Length Width Thickness
Dimension MR6500: 250 g (.55 lb) with battery MR6400: 250 g (.55 lb) with battery MR6110: 250 g (.55 lb) with battery 105 mm (4.15 in.) 105 mm (4.15 in.) 21mm (0.84 in.) excluding the feet, which are 0.55 mm high
(0.2 in) Nighthawk M6 Pro (MR6500) mobile band specifications Table 3. Mobile Bands
(MR6500) Mobile Bands
(MR6400) Technology Band Technology Band 4G/LTE bands 1, 2, 3, 4, 5, 7, 12, 14, 29, 30, 46, 48, 66 5G NR bands
(FR1) n2, n5, n12, n14, n30, n66, n77 5G NR band
(FR2) n260
4G/LTE bands 5G NR bands
(FR1) 1,2,3,4,5,7,12,13, 14,25,26,29,30,41, 46,48,66,71 n2,n5,n12,n14, n25,n29,n30,n41, n48,n66,n71,n77 5G NR band
(FR2) N/A Specifications 71 User Manual Nighthawk M6 Nighthawk M6 (MR6110) mobile band specifications Table 4. Mobile Bands Technology Band 4G/LTE bands 1, 2, 3, 4, 5, 7, 12, 14, 29, 30, 46, 48, 66 5G NR bands
(FR1) n2, n5, n12, n14, n30, n66, n77
Package contents Your Nighthawk M6 package includes the following:
Nighthawk M6 Pro or Nighthawk M6 Removable lithium ion battery AC charger USB Type-C cable Quick Start Guide Safety leaflet Port specifications The Nighthawk M6 provides one USB 3.2 Type-C port and an Ethernet port. Security specifications Supported security features:
WiFi security encryption VPN pass-through Specifications 72 User Manual Nighthawk M6 NAT firewall Password protected administration UI Specifications 73 User Manual Nighthawk M6 WiFi specifications WiFi support:
WiFi 802.11a/b/g/n/ac/ax, 2x2 MIMO 2.4/5/6 GHz Standalone Environmental specifications Table 5. Recommended operating and storage temperatures Environment Temperature Operating temperature Storage temperature 0C to 35C
(32 F to 95F) 10C to +60C
(14F to 140F)
Specifications 74 User Manual