Digital Signage User Manual The contents of this manual will be modified without further notice. The operation temperature for the product is between 10~40. Operating or recharging in an environment with a temperature over 40 might cause the system to malfunction. However, this should be considered a normal phenomenon. Please do not operate under extreme temperatures. Model: S97407/ S133408 Content Preface.................................................................................................................................................. 2 Safety Precautions ................................................................................................................................ 5 Warranty .............................................................................................................................................. 5 1. Product Introduction ................................................................................................................ 6 1.1 1.2 1.2.1 1.2.2 1.2.3 1.2.4 Package Content ................................................................................................................... 6 Overview .............................................................................................................................. 7 Front View ........................................................................................................................ 7 Rear View ......................................................................................................................... 8 Bottom View ..................................................................................................................... 8 Right View ........................................................................................................................ 9 2. 3. 1.3 1.4 3.1 3.2 Connected information ...................................................................................................... 10 Charging the battery .......................................................................................................... 10 Architecture diagram ............................................................................................................. 11 Software Design ..................................................................................................................... 12 Image format ...................................................................................................................... 12 Redraw setting ................................................................................................................... 12 4. Pair Setting ............................................................................................................................. 13 4.1 4.2 5. 6. 7. APP Setting by cellphone (BLE WiFiConfig app) ................................................................. 13 USB Setting Tool (USB WiFiconfig tool) .............................................................................. 20 Installation Step ..................................................................................................................... 23 OTA Update ............................................................................................................................ 27 Specification ........................................................................................................................... 28 Digital Signage User Manual 1 Preface We appreciate your purchase the digital signage of the Sable. Please read all instructions thoroughly for a full understanding of the products features. Note:
The illustrations and images used in the manual are for reference only and may differ from the actual product. Digital Signage User Manual 2 Federal Communications Commission (FCC) Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Radiation Exposure Statement:
The product complies with the FCC portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available. Note: The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation channels only. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. (S133408 only) Digital Signage User Manual 3 USA- Appliance Efficiency Compliance (S97407 only) Digital Signage User Manual 4 Safety Precautions This product is a wall-mounted device; please select the install location cautiously. Sable will not bear any responsibility if the user does not follow the correct device installing procedure. Do not drop, puncture or disassemble the device; otherwise the warranty will be voided. Do not remove or replace the battery. Only well trained service personnel are allowed to disassemble/install the internal components. According to regulations, the device should be at a height less than 2 meters above the floor. Do not OTA update the device when the device is in low battery. Do not reset the device in OTA update process. Warranty 1. 2. 30 ()() 3. 90 1. 2. 3. ()(
) 4. 5. 6. 7. 1. 2. () 3. 4. Digital Signage User Manual 5 1. Product Introduction 1.1 Package Content Digital Signage USB Cable Digital Signage User Manual 6 1.2 Overview 1.2.1 Front View NFC Sensing Area Power (white) LED/
Charging (red) LED Function button
(Defined by customer) According to OEM, the function keys are divided into two types.:
Normal key (Behavior defined by customer) NFC Sensing Area Digital Signage User Manual 7 1.2.2 Rear View Screw hole Buzzer The screw size of VESA Mount is used M4*5.5mm (size of screw hole). If you add a Washer/screw washer, please adjust the screw length. According to regulations, the device should be at a height less than 2 meters above the floor. 1.2.3 Bottom View Key Type Description Power button Wi-Fi Setting Bluetooth Pairing Reset Power button Hold the power button for 5 seconds to turn on or turn off the device Wi-Fi Setting Press to trigger Bluetooth for Wi-Fi setting BT Pairing Bluetooth Pairing key + Reset, device enter USB config mode Reset Insert a stretched paperclip or a small pin into the hole and press it for a few seconds to reset the device Digital Signage User Manual 8 1.2.4 Right View Micro USB Port Digital Signage User Manual 9 1.3 Connected information Below table will list all data which should be prepared in advance. Data Name SSID Description Device will connect to Wi-Fi APs name
(ex: ntxdemos) Device will connect to Wi-Fi APs password
(ex: 1234567890) Device will send request/response to this server for getting/
reporting data
(ex: http://nws.netronixinc.com:9090/ntxcmd) Device setting config in BOOT process Password Server link OEM JSON file Background image link Its an image which be updated to device when boot/polling process WiFi config setting tool 1.4 Charging the battery Offer two way for setting up:
1. APP Setting by cellphone (BLE WiFiconfig app) 2. USB Setting tool (USB WiFiconfig tool) Connect the micro USB cable to the USB adapter (not included), then insert the USB adapter into a power outlet to charge digital signage device. Digital Signage User Manual 10 2. Architecture diagram Pair Setting or http(s) protocol
/ OTA update Server Please executingDevice Pairing setupto complete product creation. Please reference 4. Pair Setting The device performs JSON file and Polling transmission with the server through the http(s) protocol, or updates through OTA. Digital Signage User Manual 11 3. Software Design 3.1 Image format The original format required for the image is as follows:
Full size 9.7: 1200(W)X825(H) 13.3:1600(W) X 1200(H) 3.2 Redraw setting The screen redraw is defined according to the server and can be adjusted according to different needs. The default is every 60 seconds redraw the screen. Within 5 seconds before/ after drawing and in drawing process, the system is busy and does not accept any command, so pressing the button will not respond. The timeout time of the button function is preset to 8 seconds. If the time is exceeded, the system will cancel the action, please re-operate. Digital Signage User Manual 12 4. Pair Setting There are two ways to set up Wi-Fi config:
APP Setting by cellphone (BLE WiFiconfig app) USB Setting tool (USB WiFiconfig tool) 4.1 APP Setting by cellphone (BLE WiFiConfig app) Step 1. Please save the android_BleWifiConfig APK file to your cellphone.
(Suggestion: please store the APK in the download folder) Clicking the APK file will automatically complete the installation. Digital Signage User Manual 13 Step 2. After completing installation, open the BleWificonfig app and check the app is the latest version. Click [About] on upper-right corner, it will show about app information. Step 3. Click [SSID] field and key in SSID name. Digital Signage User Manual 14 Step 4. Select [Security] type, support 4 security mode 1. None 2. WEP 3. WPA/WPA2 PSK 4. 802.1x EAP Click [Config], according to the different security type fill up data. Digital Signage User Manual 15 Step 5. Fill up [Server URL]
Step 6. Network Settings Click [Edit], choose use DHCP or Static IP Digital Signage User Manual 16 Step 7. OEM Specific Setting field Click [Edit], input JSON file URL. Step 8. Turn on the device Power on device (press 5 second) and wait for LED (white) turn off. Power Wi-Fi Setting Digital Signage User Manual 17 Step 9. Press [Wi-Fi Setting], will be displayed BLE mac address on the screen. Step 10. In APP, Click [Bluetooth LE Send], start to scan devices. After scan timeout, it will show all devices list. Choose which one you want to connect and do config. Digital Signage User Manual 18 Step 11. Wait for Bluetooth connecting and sending data to device. It will show result on pop-up window. Step 12. After successfully connecting Bluetooth, please reset the device. Power Digital Signage User Manual 19 4.2 USB Setting Tool (USB WiFiconfig tool) Step 1. Please make sure the device connected to PC or NB by USB. Press [BT Pairing] button then Insert a stretched paperclip or a small pin into the [Reset]
hole in the same time. Four LEDs will blink twice, device enter the Wi-Fi config mode by USB. BT Pairing Reset Digital Signage User Manual 20 Step 2. Open Wi-Fi config tool execute, the top of window will show the version. Step 3. Fill up all fields which users want to setting. After finished it, press [Program] to generate tmp.bin. Digital Signage User Manual 21 Step 4. Executed go.bat to write Wi-Fi config file to device. Step 5. After completing the above steps, please reset the device. Note: If the pairing setting failed, maybe USB transfer have a problem. Please re-plug the USB and repeat the above steps. Digital Signage User Manual 22 5. Installation Step After executing Wi-Fi Config setting steps, it indicates that the device connection settings have been completed. The device can be used, and the operation steps are as follows. Step 1. Press [Power] key 5 seconds to turn on the device. Power Step 2. Wait for the LED (white) go out. Step 3. The screen will display the logo image. Digital Signage User Manual 23 Step 4. Show connection result
(1) The following is AP connection success, please skip to Step 5.
(2) The following is Wi-Fi AP connect fail, please skip to Step 6. Digital Signage User Manual 24 Step 5. Device will download OEM JSON file, if result is successful
(1) Download JSON successfully, it will show background image. Then, installation steps finished.
(2) Download JSON fail, it will show error in the bottom screen. Please reference to Step 6. Digital Signage User Manual 25 Step 6. Error message list In BOOT or POLLING flow, device could has some error situation, below list all of error message which showed in screen. Error Message Type Wi-Fi AP connect fail UI-JSON file download fail Description/ Solution The device cant connect to Wi-Fi AP, please check:
1. SSID/ Password 2. AP Setting There are 2 reasons:
1. Download JSON file fail, please check the JSON file format 2. JSON file format isnt correct, please check the input value Mcuver rsp fail Send device version to server fail, please check the server Reboot=0&updatelevel=? Rep fail The device doesnt receive update level response, please Low battery check the server The device is low battery now and shutdown immediately Digital Signage User Manual 26 6. OTA Update Device on below status will check whether do OTA:
Power on Polling response Note:
1. Do not OTA update the device when the device is in low battery. 2. Do not reset the device in OTA update process. Digital Signage User Manual 27 S97407 S133408 9.7 inch Electronic Paper Display Resolution: 1200 x 825 pixels Color: Black/White/Red Color White
*2 Single LED, Color: Red*1/
White*1
*4 LEDs, Color: Red. 8MB 2.4GHz IEEE 802.11 b/g/n Bluetooth Low Energy (BLE) 4.0 2.4GHz NFC Reader Support read the Card ID only without cryptography key, and No support NFC security
*1, for NFC reader
*1, Charging only, No support data transferring
*1, Press to power on/off
*1, Press to trigger Bluetooth for Wi-Fi setting
*1, To be defined
*1, Reset button
*4 Buttons Li-ion Polymer Battery 3.8V with 3,035mAh Charging by USB cable Support 75x75mm VESA mount No including VESA mount package kit and screws
*1, 1 meter 10C ~ 40C 247.3*196.5*17.7mm 515g 13.3 inch Electronic Paper Display Resolution: 1600 x 1200pixels Color: Black/White/Red Color White
*2 Single LED, Color: Red*1/
White*1
*4 LEDs, Color: Red. 16MB 2.4GHz IEEE 802.11 b/g/n Bluetooth Low Energy (BLE) 4.0 N/A NFC Reader Support read the Card ID only without cryptography key, and No support NFC security
*1, for NFC reader
*1, Charging only, No support data transferring
*1, Press to power on/off
*1, Press to trigger Bluetooth for Wi-Fi setting
*1, To be defined
*1, Reset button
*4 Buttons Li-ion Polymer Battery 3.8V with 3,035mAh Charging by USB cable Support 75x75mm VESA mount No including VESA mount package kit and screws
*1, 1 meter 10C ~ 40C 318.74*257.88*19.7mm TBD 7. Specification Item Display Case Color LED Flash Connection Status LED Function LED Flash WiFi BLE Zigbee NFC Buzzer Interface Micro USB Slot Power Key WiFi setting Key BT Pairing Key Reset Hole Function Buttons Control Buttons Battery Power Supply Mounting Interface USB Cable Accessory Operating temperature Dimension (W*H*D) Weight Digital Signage User Manual 28