Cel-Fi QUATRA Networked Smart Booster Cellular Coverage for your Business USER MANUAL COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT NETWORK UNIT TABLE OF CONTENTS INTRODUCTION: Cel-Fi QUATRA ................................................................................................................................................2 CONFIGURATIONS: Cel-Fi QUATRA System ...........................................................................................................................2 OVERVIEW .......................................................................................................................................................................................3 PLANNING .......................................................................................................................................................................................3 Decide on the System Configuration ..............................................................................................................................3 Plan NU Placement based upon System Configuration .............................................................................................4 Plan CU Placements ............................................................................................................................................................5 Plan Cabling...........................................................................................................................................................................6 System Installation ..................................................................................................................................................................7 STEP 1 Record QUATRA serial numbers. .................................................................................................................7 STEP 2 DYhdZ, ..........................................................................................7 STEP 3 Z............................................................................................8 STEP 4 WEh .........................................................................9 TROUBLESHOOTING:
Quatra ....................................................................................................................................................................................... 11 Accessories .............................................................................................................................................................................. 12 SPECIFICATIONS ........................................................................................................................................................................ 12 TERMINOLOGY ........................................................................................................................................................................... 13 FCC STATEMENT........................................................................................................................................................................ 13 WARRANTY ................................................................................................................................................................................. 13 NETWORKED SMART BOOSTER 1 INTRODUCTION: Cel-Fi Quatra Cel-Fi QUATRA is a simple to install 3G/4G/LTE enterprise class Networked Smart Booster. A single system is comprised of one Network Unit (NU) and up to four Coverage Units (CU). The NU accepts Donor signals from either the outside cellular network or a locally installed Small Cell, and passes that service over Cat 5e (or better) cabling to CUs mounted where cellular service is needed. The CUs contain their own transmit amplifiers and are powered from the NU through Power over Ethernet (PoE). This allows for flexible placement of the CUs since AC power at the site of each CU is not required. With four (4) Coverage Units, a combined in-building coverage range of up to 50,000 ft2 per system can be achieved. For larger coverage area, multiple QUATRA systems may be used. Cel-Fi QUATRA systems are self-configuring and can be fully managed from Nextivity's WAVE Portal. Status notifications and alarms are fully customizable. 200 meter max with Extender 100m 100m Cat 5e or better 100m 100m P S U Donor Options SMALL CELL NU = NETWORK UNIT CU = COVERAGE UNIT COVERAGE UNITS (CU) Up to four (4) per NU Power over Ethernet Built-in or External antennas Horizontal ceiling or vertical wall mountable Mounting Kit included NETWORK UNIT (NU) Built-in or external donor antennas Accepts Small Cell donor inputs
(to one or more QUATRA systems) Powers entire system Self-configuring Mounting Kit included Enterprise management We recommend watching the QUATRA videos on www.Cel-Fi.com as a quick way to learn about the system and how to install it. IMPORTANT CONFIGURATIONS (MODE): Cel-Fi QUATRA System COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT COVERAGE UNIT Off-Air Donor using Internal Antennas BEST FOR: Basic install if an excellent donor signal exists somewhere inside the building, and coverage in a remote area is the main problem. Off-Air Donor using External Antennas BEST FOR: Most off-air installations. This is the recommended use case of an off-air QUATRA system. Small Cell Donor BEST FOR: Large scale deployments to add dedicated local capacity or to resolve interfer-
ence issues. Use this configuration when connecting a small cell to one or more QUATRA systems. SMALL CELL NETWORKED SMART BOOSTER 2 OVERVIEW PLAN INSTALL CABLE POWER COMMISSION PLANNING Decide on your configuration and where QUATRA components will go, including NU to CU interconnect cables to make sure their lengths do not exceed 100 meters per CU (200m with QRE QUATRA Range Extender). LAN NU PWR CU1 CU2 Cables up to 100m
(200m with QRE) CU3 CU4 Decide on the System Configuration (Mode) Use the table below to determine the recommended donor input configuration for your installation site. Off-Air donor refers to the use of antennas to receive and redistribute the outdoor macro network service where you need it indoors. Small Cell donor refers to the use of a dedicated small cell device (usually available through your opera-
tor) as the network signal source. Existing Service using your phone (bars of signal) Coverage Need Weak Cellular service (0-2 bars), reliable calls where signal exists. Signal exists but calls unreliable, or available small cell does not cover all required areas.
JX2 many walled rooms Off-Air input Small Cell input
JX2 open area Off-Air input Small Cell input (may need >1 QUATRA)
XSJX2 Small Cell input to multiple QUATRAs Small Cell input to multiple QUATRAs Table 1 Recommended Donor Source When amplifying the existing outdoor network, service is being shared with other users on the macro network
(your outside cellular experience should become your inside cellular experience). When using a dedicated small cell input, capacity is being added to the operators network at your install site which also helps resolve capacity or interference problems. NETWORKED SMART BOOSTER 3 NU Placement based upon System Configuration Off-Air Donor To meet regulatory compliance and to assure optimum performance, the approved Cel-Fi External Antenna must be used (refer to Legal Insert for a list of approved antennas). The WAVE Portal is used to simplify this step. For applications in rural areas, the internal antennas of the NU may be used. For best results, test donor signal locations during normal peak usage hours. 1. Determine best existing Off-Air signal location in the building (using phone signal bars), usually near windows. a. OPTION: Run a few speed tests on a phone at each location. Higher data rates indicate better signal quality. b. ADVANCED: Evaluate signal quality parameters (LTE: RSRQ and SINR/CINR; WCDMA: Ec/Io or CQI). QUALITY INDICATORS POOR BEST(MAX) LTE RSRQ dB LTE SINR dB LTE CQI WCDMA Ec/Io dB WCDMA CQI
-3
+30 15
-3 30
<-15
<0 0
<-16 0 2. NU Internal antennas are sufficient if signal quality is good. If signal quality is poor, use an external antenna. 3. NOTE: The approved external antenna supplied by Nextivity is intended for indoor use. If the antenna is to be mounted outdoors, the installer is responsible for proper lightning surge protection and cable weatherproof-
ing (sold separately). Plan to mount the NU within reach of an AC outlet. TIPS FOR NU PL ACEMENT Plan cabling from the NUs to the CUs (use existing unused LAN distribution cables from a central patch panel, or plan to run new cables). If using internal NU antennas, it is best to not run or coil the cabling immediately behind the NU to avoid effects of metal close to the antennas. NETWORKED SMART BOOSTER 4 Small Cell Donor:
This configuration connects one or more NUs directly to a small cell through a Small Cell Interface (SCIF) for signal distribution. Plan to mount both the small cell, SCIF and NU next to each other, and where there is easy access to LAN cabling and routing (such as an IT closet with pre-existing LAN patch panels). NU SCIF SCIF SMALL CELL PSU QMA TO SMA Output RF cables
(to QUATRA) NU to CU Ethernet cables OPTIONAL 2nd QUATRA and cables SMA TO SMA Input RF cables
(from Small Cell) To prevent damage or out of specification operation, a QUATRA Small Cell Interface (SCIF) must be used when connecting QUATRA systems to a small cell. The actual cabling between the small cell and QUATRA is described in the installation section of this guide. IMPORTANT Cabling Between the Small Cell and QUATRA The QUATRA Small Cell Interface (SCIF) shown above contains the proper amount of signal attenuation and port isolation needed when connecting up to four (4) small cell RF ports to the RF ports of one or two QUATRA NUs. Choose the small cell to match the overall capacity you need and match the QUATRA system size to achieve the coverage you need. If more than two (2) QUATRA systems are to be used, contact your supplier or www.cel-fi.com/quatra for more information. Installation Considerations for NUs and SCIF:
Plan to mount all NUs and the small cell in the same location so they may be properly interconnected using the SCIF. The SCIF should be mounted above the Small Cell within reach of the Input RF cables. Make sure there is a suitable power outlet within reach of the NU power supply. Make sure there is room to route CU, LAN, power, and optional RF cables. Allow adequate ventilation. Do not place the NU close to other transmitting antennas. NU Faceplate LEDs should be clearly visible. NETWORKED SMART BOOSTER 5 CU Placements CU CU CU CU CU CU CU CU CU CU OPTIONAL: QUATRA Range Extender (QRE) Off-Air Donor Coverage Units Where Needed Small Cell Donor Contiguous Coverage Units For Off-Air installs, mount Coverage Units where the macro network does not reach. Example, if a 100,000 ft2 warehouse only lacks service in a few locations, then only use CUs in those locations. For Small Cell donor configurations, mount the CUs to create continual coverage to ensure all areas benefit from the added small cell capacity. Approximate Service Area
(Coverage Unit) Approximate Coverage Radius
(Isolated Coverage Unit) Distance Between Coverage Units
(Contiguous Coverage) Open areas
(warehouse, parking structure) Open office plan (cubicles) Closed office plan (framed walls) Closed room plan (masonry walls) Table 2 General CU coverage estimates 33 meters 21 meters 14 meters 11 meters 50 meters 32 meters 21 meters 16 meters For best performance, mount the CU in an elevated position in open space. TIPS FOR CU PL ACEMENT CU faceplate LEDs should be clearly visible. Off-Air Only: For maximum CU transmit power, do not mount CUs close to the NU antenna or the CU may reduce its transmit power to prevent RF feedback. OPTIONAL: CU External Antennas CUs contain internal omnidirectional MIMO antennas, and they are also equipped with external antenna ports in the event that directional antennas are desired, or if the signal needs to be split to feed multiple service antennas
(splitter and cable losses will result in lower transmit power at the service antennas). Coverage Unit External MIMO Service Antenna 50 ohm Cables and Antenna If external antennas are desired, place and mount the external antennas according to the antenna manufacturers instructions and connect to the RF ports on the back of the Coverage Unit. IMPORTANT Ask your QUATRA supplier about antenna cables. NETWORKED SMART BOOSTER 6 Cabling QUATRA Cabling considerations NU Power The NU should be located within reach of an AC power output. NU LAN Management port (located on back of NU) The NU LAN port connects QUATRA to WAVE Portal through your LAN/ISP. NU to CU cables LAN NU PWR Cat 5e (or better) must be used. These cables must not exceed 100 meters in length (unless a QUATRA Range Extender is used see below). These cables must be dedicated to each CU. CU1 CU2 CU3 Longest cable 100m CU4 Passive cable interconnects may be used when routing the cables (such as a punch-down block or patch panel). Active Ethernet LAN hardware may not be used because QUATRA uses proprietary signaling. Passive Interconnect OK IMPORTANT Active Interconnect NOT OK.
(routers/switches etc.) NU to CU Ethernet cables must be dedicated (proprietary data link)!
The system will not function if common shared LAN resources are used (routers, switches etc). OPTIONAL: QUATRA Range Extender (QRE) OUTPUT INPUT For NU to CU cable lengths exceeding 100m, a QRE may be used to extend cables up to 200m. Only one QRE may be used per CU. The QRE is powered by the cable from the NU (no local power source is needed). Install the QRE in accordance with the QRE User Manual. QUATRA NETWORK UNIT WITH QUATRA RANGE EXTENDER QUATRA COVERAGE UNIT Cat 5e cable 100 meter max Cat 5e cable 100 meter max NETWORKED SMART BOOSTER 7 SYSTEM INSTALLATION STEP 1: Record QUATRA NU and CU serial numbers by location The QUATRA Management tools will reference the NUs and CUs by serial number during commissioning, and allow the assignment of personalized names to each unit. STEP 2: Mount QUATRA Hardware WALL MOUNT CEILING MOUNT Network Unit or Coverage Unit Network Unit Metal Stand-off Brackets Coverage Unit Ceiling Tile Mount Mark screw holes on plastic mount (A) onto wall. OPTIONAL: Trace rectangular area (B) if you are planning to run the cables through the wall. Temporarily attach metal brackets to plastic mount with machine screws. Mark screw holes on metal brackets onto wall. A B Drill holes into wall. Use a hammer to insert dry wall anchors. OPTIONAL: Cut rectangular area for cables with a dry wall saw. Drill holes into wall. Use a hammer to insert dry wall anchors. Attach plastic mount on to the FRONT side of the ceiling tile with screws. The screw ends will be exposed on BACK side of ceiling tile. Attach metal plate on to the BACK side of the ceiling tile using the exposed screws. Metal plate Plastic plate Back Side Front Side Attach the metal brackets to the wall with drywall screws. Attach the plastic mount to the wall with drywall screws. OPTIONAL: Route cables thought wall cutout. Attach the plastic mount to the metal brackets with machine screws. Plug cables into BACK side of unit and place BACK side of unit against plastic mount. Align the four holes over the four hooks and press downward until unit snaps into place. IMPORTANT Do not overtighten the plastic mount screws. Plug cables into BACK side of unit and place BACK side of unit against plastic mount. Align the four holes over the four hooks and press downward until unit snaps into place. Plug cables into BACK side of unit and place BACK side of unit against plastic mount. Align the four holes over the four hooks and press downward until unit snaps into place. Accessories
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NETWORKED SMART BOOSTER 8 STEP 3: Route and connect all Cat 5e (or better) cables NU to CU Cabling Optional QRE Connect CUs in order CU1, CU2... (recommended) If unsure of CU placement, leave extra cable to allow for CU relocating. NU CU IMPORTANT Do not power up the Network Unit at this time. LAN Cables are not provided with unit. End-use installer must choose correct LAN / PoE cables. The LAN cable must be as per requirements of CEC / NEC. NU Management Connections If multiple NUs are used for a Site, it is recommend to daisy chain the NU manage-
ment ports (OUTPUT-LAN-OUTPUT-LAN), or connect all NU LAN ports to the same LAN Subnet. LAN ISP NU NU NU Remember to set Mode when commissioning the Unit. Choices are: Internal Antenna, External Antenna, or Small Cell. IMPORTANT STEP 4: Power the Network Unit and Commission the system 1) If using a Small Cell, complete Small Cell commissioning before powering up. 2) QUATRA commissioning using QMT or the WAVE portal is required for operation. IMPORTANT A. Once a donor signal is available to the NU (Off-Air or Small Cell), plug in the NU power supply. B. Download and launch the QUATRA Management Tool (QMT) app from Google Play or the Apple App Store. C. Follow the on-screen prompts to connect to the QUATRA system over Bluetooth and complete the guided Commissioning steps (you must be within Bluetooth range of an NU or CU). D. Once Commissioning is completed, your QUATRA system should be providing service
(the NU and CU front panel LEDs should be solid Green). If an LED is blinking green, wait for setup to complete. If any red LED indications persist, see Troubleshooting. Connect to QUATRA over Bluetooth QMT Connects your QUATRA to the cloud Register and Software update
(if needed) Commission Settings Dashboard Alarms Help IMPORTANT Make sure that Mode is properly set to Internal Antenna, External Antenna, or Small Cell using QMT or WAVE Portal. Make sure donor signal source is operational before powering up QUATRA. If any alarms, see Troubleshooting below. NETWORKED SMART BOOSTER 9 Troubleshooting: QUATRA IMPORTANT For detailed diagnostics, use the QMT app or the WAVE Portal LED LED ISSUE ISSUE Network Unit error. Network Unit overheating. Coverage Unit
(CU) Error SOLID RED Coverage Unit overheating. Donor power below minimum Threshold. Registration required. System disabled. BLINKING RED Input signal too strong. Location Lock Registration Required Port keeps resetting 1 2 All RJ45 port LEDs flash off repeatedly QMT/WAVE QMT/WAVE Management Connection Error Setup in progress BLINKING GREEN Phones have signal but can't make calls SOLID GREEN TRY TRY Reset the Network Unit by unplugging the power supply, wait 5 seconds, then plug it back in. Verify Network Unit software is up to date (using QMT or cloud portal). If the problem persists, return Network Unit for service. Make sure that the vents (the small openings in the plastic housing) on the units are not blocked. Move the unit to a cooler area. The system will start working normally when it cools down. Reset the Coverage Unit by unplugging it and then plugging it back in. Verify Coverage Unit software is up to date (using QMT or cloud portal). Make sure that the LAN cabling to each Coverage Unit is dedicated (not combined with other active LAN hardware such as routers and switches). Passive connectors may be used (i.e. punch-down blocks) but the maximum cable distance may be reduced. If a QUATRA Range Extender is used to lengthen the 100 meter maximum Network Unit to Coverage Unit Ethernet distance, make sure only a single QUATRA Range Extender (QRE) is used per Coverage Unit. QRE is proprietary and other extenders will not work. See QRE Troubleshooting. Uninstall Coverage Unit and plug it into back of Network Unit with a short Ethernet cable that is known to work. If the Coverage Unit works properly, troubleshoot the original Ethernet cable (or QRE if used). If the problem persists, return Coverage Unit for service. Make sure that the vents (the small openings in the plastic housing) on the units are not blocked. Move the unit to a cooler area. The system will start working normally when it cools down. Insufficient Donor Signal. If internal antennas used for Network Unit, relocate Network Unit where signals exist or add and Enable external antennas in Settings. If external antennas or Small Cell donor signal used, verify external antennas Enabled in Settings and check coaxial feeds and connectors to Network Unit. Product Registration is required for your system to operate. Please follow the registration instructions using QMT or the WAVE portal. The system has been remotely disabled. Please check for a notification message and contact your Operator or Vendor. The Network Unit is receiving too strong a donor signal and may operate with reduced gain or may switch to internal antennas to protect itself (the signal source could be any Operators cell tower if close enough, or it could be another indoor cellular solution in close proximity to the Network Unit donor antennas). If internal antennas used, move the Network Unit to another location. You might need to move your system to the other side of your building. If external antennas used, move or re-aim the external antennas away from the strong cellular signal source. If a Small Cell donor is used, make sure the coaxial connections to the Small Cell have the supplied attenuators installed. Your system has been moved from its previous Registration location. Please reregister your system at its new location using QMT or the WAVE portal, or move the system back to its original location. A Coverage Unit LAN cable may be shorted. Unplug all Coverage Units, power cycle the system, and plug Coverage Unit cables back in one at a time to check where fault occurs (fault could be in cabling, a QUATRA Range Extender, or a Coverage Unit). If QUATRA Range Extenders are used, verify that LAN cable length on either side of the Extenders does not exceed 100 meters. If none of the above works, try another power supply. If none of the above works, try another Network Unit. Verify that a live LAN Ethernet cable is connected to the Network Unit LAN port (not the LAN OUT port which is used to daisy-chain to another Network Unit LAN port). Check LAN firewall settings to the cloud (contact your IT Administrator). Verify system performance and WAVE cloud portal connectivity using QMT (QMT must have an active internet connection). Wait. System is in a setup state, which usually takes a few minutes but can take up to thirty (30) minutes if scanning for new channels in all bands. If using a Small Cell donor, make sure the small cell is commissioned and transmitting. Make test calls using just the Small Cell signal to verify its operation. Verify handset settings and compatibility against boosted channel bands and 3G/4G technologies. Advanced: Cellular connection problems are usually indicated by poor signal quality (3G:Ec/Io and CQI, LTE: RSRQ and SINR). Using a Small Cell can help eliminate Capacity and Interference problems that may be experienced from Off-Air donor signals. NETWORKED SMART BOOSTER 10 Troubleshooting: Accessories LED LED QRE ALL LEDs FLASHING ISSUE ISSUE OUTPUT TRY TRY Unplug the INPUT cable, wait 5 seconds, and plug it back in. If the condition persists the unit needs to be replaced. Any RJ45 green LED is off between NU/QRE/CU Link is down CU is not connected or cannot be seen. Check QRE to CU cable and/or CU. CU may be checked by plugging directly to back of NU or QRE Output with LAN test cable. Check NU QRE CU cables lengths (must not exceed 100 meters each, and use of patch panels may reduce maximum length). Specifications Supported Bands 2, 4, 5, 12 NU-CU LAN cabling Cat 5e or better Channel Selection Full Auto with self-learn Scan Bluetooth (NU and CU) Bluetooth Low Energy (BLE) v4.1.2 LTE Bandwidth per Band 5, 10, 15, 20 MHz contiguous (up to band max) User Interface Red/Green LEDs, QMT Smartphone App, WAVE Cloud Portal WCDMA Bandwidth per Band 3.84, 5, 10, 15, 20 MHz contiguous UMTS/HSPA channels External RF connections 50 ohm QMA female Quick-Connect Ethernet ports Shielded Fast Ethernet ports (RJ45) System Gain dynamic range 0-100dB (real time echo controlled) Internal MIMO antenna gains 0-2dBi (band dependent) V-H polarization Downlink TX Power max (conducted) 10dBm/5MHz (16dBm per band per antenna, 19dBm per band) Uplink TX power max (conducted) 22dBm per band per antenna, 25dBm total per band Max boost bandwidth (all channel) 75MHz Maximum System Gain 100dB Maximum NU-CU cable length 100 meter (200 meter with QUATRA Range Extender accessory) External Power Supply (NU only) 100 to 240 VAC, 47 63Hz. 3GPP TS 25.143 Rel.10 3GPP TS 36.143 Rel.10 FCC Part 15, 20, 22, 24, 27 UL STD 62368-1 CSA STD C22.2 No. 62368-1 Bluetooth BQB Network Unit dimensions 264mm (W) x 185mm (H) x 62mm (D) Coverage Unit dimensions 225mm (W) x 185mm (H) x 36.5mm (D) Network Unit weight 1.2 kg (40.8 oz.) Coverage Unit weight 0.83 kg (29.2 oz.) Relative humidity 0% to 95%, noncondensing Operating temperature 0 to 40C Storage temperature -25 to 60C Compliance RoHS II 2011/65/EU Cooling Natural convection IP Rating IP20 Input Power (NU only) 54 VDC @ 2.22 Amp via external supply (51.3 to 56.7 VDC tolerance). NETWORKED SMART BOOSTER 11 Terminology Attenuator An electronic device that reduces the amplitude of a signal. Cel-Fi An Operator specific Smart Signal Booster that combines higher signal gain with network protection features. Coverage Unit (CU) The Cel-Fi unit that broadcasts cellular service where coverage is needed
(Service signal). Donor Antenna Receives and transmits signals with the existing cellular network. External Antenna Antennas external to a device and connected with RF cables.
+EMRSV7]WXIQ+EMR The amount of amplification that may be applied to the source signal. iBwave A solutions planner that allows you to perform complete RF distribution designs with hardware such as Cel-Fi products. Interference Locations usually between multiple cell sites that may be interfering with each other and reducing network capacity. Isolation Separating donor-service antennas to limit feedback potential. MIMO Multiple-Input Multiple-Output antenna scheme that improves capacity. QUATRA is a 2x2 MIMO system, using two antennas per NU or CU. Network Unit (NU) The Cel-Fi unit that connects to the existing cellular network (Donor signal). Pilot Pollution See Interference. PoE (Power over Ethernet) To pass electrical power along with data on Ethernet cabling. QMA connector A spring loaded quick connect small-size RF connector used to join coaxial cables. QMT (QUATRA Management Tool) A Smartphone App and cloud-based management system that allows local and remote management of QUATRA systems. Service Antenna Receives and transmits signals amongst local user devices (phones/tablets etc). SMA Connector A common small (Sub-Miniature A) 50 ohm RF cable connector. QRE (QUATRA Range Extender) Allows QUATRA NU to CU interconnect cable lengths to 200m. Splitter (Divider/Combiner) Splits a single coaxial cable to/from multiple cables. WAVE A cloud portal system for managing Cel-Fi systems. Small Cell Low-powered cellular radio access node. FCC
(Applicable in the USA only) This is a CONSUMER device.
&)*36)97)]SY19786)+-78)68,-7():-') with your wireless provider and have your providers consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. ADDITIONAL INFORMATION To learn more about QUATRA and how to maximize performance in varying network situations, please visit our Tech Bulletin/White Paper section at www.Cel-Fi.com/quatra. Warranty For warranty information please visit us at www.Cel-Fi.com Copyright 2016 by Nextivity, Inc. U.S. Patents pending. All rights reserved. The Nextivity and Cel-Fi logos are registered trademarks of Nextivity Inc. All other trademarks or registered trademarks listed belong to their respective owners. Designed by Nextivity Inc. in California. NETWORKED SMART BOOSTER 12