FCC ID: 2AQURZW38M-V3 SMART PLUG

USER MANUAL Z-WAVE CONTROL SMART PLUG ZEN04 800LR www.getzooz.com FEATURES Reliable Z-Wave control of lamps and small appliances Energy monitoring to help you manage power use NEW 800 series Z-Wave chip for more secure and faster control Extra small, doesnt block the other outlet Z-Wave Long Range for ultra reliable no-mesh communication Supports OTA rmware updates ETL listed for safety standards SPECIFICATIONS Model Number: Z Power: 120 VAC 60 Hz Maximum Load: 15 A resistive, EN04 800LR 150 W LED bulbs, 1000 W incandescent, 1/3 hp motor Operating Temperature: 32 104 F Dimensions: 2.6" x 1.5" x 1.14"

Range: Up to 300 feet line of sight Installation and Use: Indoor only CAUTION This is an electrical device. Please use caution when installing and operating the Smart Plug. Remote control of appliances may result in unintentional or automated activation of power. Do NOT use this Z-Wave device to control electric heaters or other appliances which produce the risk of re, burns, or electrical shock when unattended. INSTALLATION Plug the Smart Plug into any standard grounded 110 V receptacle. Do NOT connect any devices to the plug at this point. Click the Z-Wave button to see if the LED indicator comes on and o. If the LED indicator doesnt light up at all, please try a dierent receptacle. If its still o, please get in touch with our support team:

ask@getzooz.com BEFORE YOU PLUG ANYTHING IN Do NOT connect resistive loads over 15 A. Do NOT connect appliances or motors over 8 A!

Connecting heavy duty equipment to this Smart Plug will DAMAGE the device and may cause the connected appliance to malfunction. Do NOT plug washers, dryers, refrigerators, or motors over 1/3 hp to this Smart Plug. WARNING This product should be installed indoors upon completion of any building renovations. Prior to installation, the device should be stored in a dry, dust-and-mold-proof place. Do not install the Smart Plug in a place with direct sun exposure, high temperature, or humidity. Keep away from chemicals, water, and dust. Ensure the device is never close to any heat source or open ame to prevent re. Ensure the device is connected to an electric power source that does not exceed the maximum load power. No part of the device may be replaced or repaired by the user. 1. ADD DEVICE to your hub Initiate inclusion (pairing) in the app (or web interface). Not sure how? ask@getzooz.com If youre using an S2 hub, it will ask you to enter the DSK PIN or scan the QR code printed on the side of the plug to complete SmartStart inclusion. 2. ACTIVATE the plug While the hub is looking for new devices, click the Z-Wave button 3 times as quickly as possible. The LED indicator will start ashing blue to conrm inclusion mode and turn green for 1 second once inclusion is completed. QR / PIN CODE Z-WAVE BUTTON SmartStart enabled products can be added into a Z-Wave network by scanning the Z-Wave QR Code present on the product with a controller providing SmartStart inclusion. Choose your hub and scan the QR code with your phones camera. Then click on the link to access the step-by-step pairing instructions. Z-Box Hub SmartThings Hubitat Home Assistant NEED SOME HELP?

ask@getzooz.com www.support.getzooz.com TROUBLESHOOTING The plug wont add to your system? Try this:

1. Initiate EXCLUSION in your hub and click the Z-Wave button 3 times as quickly as possible. Then try adding it again aer it successfully excludes (this works as a reset and can be tried even if the plug was never connected to your hub in the past). 2. Click the Z-Wave button quicker when adding it. 3. Bring the plug closer to your hub, it may be out of range. 4. Double-check if the device is powered. 5. Get troubleshooting tips specic to your hub at www.support.getzooz.com EXCLUSION (REMOVE DEVICE) 1. Bring the plug within direct range of your Z-Wave hub. 2. Put the Z-Wave hub into exclusion mode (not sure how to do that? ask@getzooz.com). 3. Click the Z-Wave button 3 times as quickly as possible. 4. Your hub will conrm exclusion and the plug will disappear from your controller's device list. PAGE 1 PAGE 2 FACTORY RESET When your networks primary controller is missing or otherwise inoperable, you may need to reset the device to factory settings manually. In order to complete the process, make sure the plug is powered, then click the Z-Wave button twice and hold it the third time for 10 seconds. The LED indicator will ash red 3 times to conrm a successful reset. NOTE: All previously recorded activity and custom settings will be erased from the devices memory. ASSOCIATION The Smart Plug supports Group 1 for Lifeline communication and Group 2 with up to 5 devices for basic on/o control. This device will send a Basic Set command to Group 2 whenever it changes its on/o status. Please note that not all Z-Wave systems give users access to direct association settings so if youre note sure where to nd it, please get in touch with our support and well be happy to help. ADVANCED SETTINGS Please refer to your hub's user guide for advanced programming instructions as they are dierent for every soware. Not sure where to start? Go to www.support.getzooz.com for detailed instructions how to change the settings on SmartThings, Hubitat, and more. Or just email us: ask@getzooz.com Parameter 1: Decide how the LED indicator behaves depending on the on/o status of the plug. Note that the LED will ash green 3 times anytime a setting is successfully changed. Values: 0 LED indicator is on when the plug is on, LED indicator is o when the plug is o (default); 1 LED indicator is on when the plug is o, LED indicator is o when the plug is on; 2 LED indicator is always o; 3 LED indicator is always on. Size: 1 byte dec Parameter 2: Use this parameter to set the auto turn-o timer: the time aer which you want the Smart Plug to automatically turn o once it has been turned on. The number entered as value corresponds to the number of minutes. Values: 0 timer disabled (default);

1-65535 (minutes). Size: 4 byte dec Parameter 3: Use this parameter to set the auto turn-on timer: the time aer which you want the Smart Plug to automatically turn on once it has been turned o. The number entered as value corresponds to the number of minutes. Values: 0 timer disabled (default);

1-65535 (minutes). Size: 4 byte dec Parameter 4: Choose the recovery state for your Smart Plug if power outage occurs. Values: 0 Smart Plug remembers the status prior to power outage and turns back to it (default); 1 Smart Plug automatically turns OFF once power is restored (it ignores the status prior to power outage); 2 Smart Plug automatically turns ON once power is restored (it ignores the status prior to the power outage). Size: 1 byte dec Scan the QR code below and click on the link to access all of the advanced settings for this plug:

ALL SETTINGS HERE Choose your hub and scan the QR code with your phones camera. Then click on the link to access the step-by-step instructions on how to access advanced settings for the plug on your Z-Wave system. Z-Box Hub SmartThings Home Assistant Hubitat 2 S This product can be included and operated in any Z-Wave network with other Z-Wave certied devices from other manufacturers and/or other applications. All non-

battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. This product features the latest Security 2 (S2) framework to remove smart home network hacking risks. This device is equip-ped with a unique authentication code for trusted wireless communication. This is an ETL certied device. ETL, just like UL, is a Nationally Recognized Testing Laboratory. The ETL mark is proof of product compliance to North American safety standards. Here is the list of command classes supported by this device:

0x5E-COMMAND_CLASS_ZWAVEPLUS_INFO_V2, 0x25-COMMAND_CLASS_SWITCH_BINARY_V2, 0x70-COMMAND_CLASS_CONFIGURATION_V4, 0x85-COMMAND_CLASS_ASSOCIATION_V3, 0x8E-COMMAND_CLASS_MULTI_CHANNEL_ASSOCIATION_V4, 0x59-COMMAND_CLASS_ASSOCIATION_GRP_INFO_V3, 0x32-COMMAND_CLASS_METER_V5, 0x55-COMMAND_CLASS_TRANSPORT_SERVICE_V2, 0x86-COMMAND_CLASS_VERSION_V2, 0x72-COMMAND_CLASS_MANUFACTURER_SPECIFIC_V2, 0x5A-COMMAND_CLASS_DEVICE_RESET_LOCALLY, 0x87-COMMAND_CLASS_INDICATOR_V3, 0x73-COMMAND_CLASS_POWERLEVEL, 0x9F-COMMAND_CLASS_SECURITY_2, 0x6C-COMMAND_CLASS_SUPERVISION, 0x7A-COMMAND_CLASS_FIRMWARE_UPDATE_MD_V5 WARRANTY This product is covered under a 1-

year limited warranty with extended 5-year warranty once its registered. To read the full warranty policy, register your product, or le a warranty claim, please go to ww.getzooz.com/warranty IN NO EVENT SHALL ZOOZ OR ITS SUBSIDIARIES AND AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, OR USE INCURRED BY CUSTOMER OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT, OR OTHERWISE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DA-MAGES. ZOOZ'S LIABILITY AND CUSTOMER'S EXCLUSIVE REMEDY FOR ANY CAUSE OF ACTION ARISING IN CON-NECTION WITH THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCTS, WHETHER BASED ON NEGLIGENCE, STRICT LIABILITY, BREACH OF WARRANTY, BREACH OF AGREEMENT, OR EQUITABLE PRINCIPLES, IS EXPRESSLY LIMITED TO, AT ZOOZ'S OPTION, REPLACEMENT OF, OR REPAYMENT OF THE PURCHASE PRICE FOR THAT PORTION OF PRODUCTS WITH RESPECT TO WHICH DA-MAGES ARE CLAIMED. ALL CLAIMS OF ANY KIND ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SALE OR USE OF PRODUCTS SHALL BE DEEMED WAIVED UNLESS MADE IN WRITING WITHIN THIRTY (30) DAYS FROM ZOOZ'S DELIVERY, OR THE DATE FIXED FOR DELIVERY IN THE EVENT OF NONDELIVERY. FCC NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USERS AUTHORITY TO OPERATE THE EQUIPMENT. STORE INDOORS WHEN NOT IN USE. SUITABLE FOR DRY LOCATIONS ONLY. DO NOT IMMERSE IN WATER. NOT FOR USE WHERE DIRECTLY EXPOSED TO WATER. This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions:

1. This device may not cause harmful interference, 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used according to instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in any given installation. If this equipment causes harmful interference to radio or television reception, the user may try to correct the interference by taking one or more of the following measures:

- Reorient or relocate receiving antenna

- Increase the separation between equipment and receiver -

Connect equipment into a separate outlet or circuit from receiver

- Consult the dealer or an experienced radio/TV technician for help. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with minimum distance 20cm between the radiator&your body. All brand names displayed are trademarks of their respective holders. Zooz 2023 PAGE 3 PAGE 4

ZOOZ" b.. Smart Plug aa MAX LOAD: 154 Model: ZEN04 800LR ] sorasae I 1875 W resistive;

ETL Model: 20386 150 W LED;

UPC Code: 853478006049 (om 1/3 hp motor. Firmware: 2.10 INPUT: 120 VAC 60 Hz Conforms to UL oO FCC ID: 2AQURZW38M-V3 Std. 60730-1:2016 For indooruse:

Made in China Date:

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C5266091_X24_Ed.2 NIE-TECH Co., Ltd Attestation Statements TO:

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 The Commission adopted rules that prohibit equipment authorization for covered telecommunications equipment and video surveillance equipment produced by entities identified on the Commissions Covered List1, which is periodically updated. See the Covered List for more details. This Attestation Statement is to confirm that we follow the Section 2.911(d)(5)(i)-(ii) Applicant Company name: NIE-TECH Co., Ltd Grantee code: 2AQUR FCC ID: 2AQURZW38M-V3 Contact Name: Jianghai Nie Address: Jinlian commercial center 9001, Jinxiu road No.2, Changan Town,Dongguan City, GuangDongProv., CHINA Telephone No: 13751285558 Fax No: 86 (769) 82286661 Email: nie@nie-tech.com i. ii.

[NIE-TECH Co., Ltd ] (the applicant) certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. The applicant must sign this certification.

[NIE-TECH Co., Ltd ] (the applicant) certifies that, as of the date of the filing of the application, the applicant [is not] (as a specifically named entity or any of its subsidiaries or affiliates) identified on the Covered List as an entity producing covered equipment. The applicant must sign this certification.

[NIE-TECH Co., Ltd ] (the applicant) certifies that, as of the date of the filing of the application, the applicant [ is not] identified on the Covered List as an entity producing covered equipment . Date: 2023/06/12 Applicants Name: Jianghai Nie Title: Manager Signature 1 The Commissions Covered List is published by the Public Safety and Homeland Security Bureau and posted on the Commissions website. This Covered List, which is periodically updated, identifies particular equipment, produced by particular entities, that constitutes covered equipment. https://www.fcc.gov/supplychain/coveredlist 1/1

C5266091_X10_Ed.2 NIE-TECH Co., Ltd Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 Subject: Request for Confidentiality FCC ID: 2AQURZW38M-V3 To Whom It May Concern, Date: 2023-06-12 Pursuant to the provisions of Sections 0.457 and 0.459 of Commission's rules

(47CFR0.457, 0.459), we are requesting the Commission to withhold the following attachment(s) as confidential document from public disclosure. Exhibits ID Label/Location Attestation Statement External Photos Block Diagram Schematics Test Report Test Setup Photos Users Manual Internal Photos Parts List / Tune Up RF Exposure Info Operational Description Cover Letter(s) SDR Software / Security Info Long-Term Confidentiality No No No No No NOTE 1 NOTE 1 No No Short-Term Confidentiality NOTE 2 No No No No No No NOTE 1: Long-Term Confidentiality may be permitted under special conditions (See II. LONG-TERM CONFIDENTIALITY, Section 3 of KDB 726920, use last in force) NOTE 2: Short-Term Confidentiality can be requested for a maximum of 180 days from the date of the grant. Above mentioned document contains detailed system and equipment description are considered as proprietary information in operation of the equipment. The public disclosure of above documents might be harmful to our company and would give competitor an unfair advantage in the market. In case of above are withheld from public view for a period of Grant of Equipment Authorization and prior to marketing. short-term Confidentiality, the applicant requests the exhibits selected days from the date of the It is our understanding that all measurement test reports, FCC ID label format and correspondent during certification review process cannot be granted as confidential documents and those information will be available for public review once the grant of equipment authorization is issued. Sincerely, 1/1 C5266091_X10_Ed.2 Signature:

Name:Jianghai Nie Title:Manager 1/1

NIE-TECH Co., Ltd Product Similarity Declaration Product name: SMART PLUG Model name: ZEN04 800LR, ZW38M FCC ID: 2AQURZW38M-V3 We (NIE-TECH Co., Ltd) hereby state that all the models are electrical identical including the same software parameter and hardware design (i.e., circuit design, PCB Layout, RF module/circuit, antenna type(s) and antenna location, components on PCB, etc.,), same mechanical structure and design (including product enclosure, materials, etc.,), the only difference is the model name. Signature:

Name: Jianghai Nie Title: Manager China,June 12, 2023

C5266091_X8_Ed.1 Letter of Authorization NIE-TECH Co., Ltd Company: NIE-TECH Co., Ltd Address: Jinlian commercial center 9001, Jinxiu road No.2, Changan Town,Dongguan City, GuangDongProv., CHINA Product Name: SMART PLUG Model Number: ZEN04 800LR, ZW38M FCC Identifier: 2AQURZW38M-V3 We authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, to act on our behalf on all matters concerning the above named equipment. Any individual within LGAI Technological Center S.A. is authorized to act on our behalf and take action on the application. We declare that authorize LGAI Technological Center S.A., Ronda de la Font del Carme, s/n, 08193 Bellaterra, Spain, is allowed to forward all information related to the approval project to the Federal Communication Commission and to discuss any issues concerning the approval application. Any and all acts carried out by LGAI Technological Center S.A. on our behalf shall have the same effect as acts of our own. Name: Jianghai Nie Date: 2023-06-12 Title: Manager Signature of applicant:

1/1

NIE-TECH Co., Ltd US Agent for Service of Process LETTER OF ATTESTATION TO:

Office of Engineering Technology Federal Communications Commission 7435 Oakland Mills Road Columbia, MD 21046 US Agent for Service of Process:

Company Name: Lorenz High Definition LLC FRN: 0030963904 Contact Name: Zbigniew Lorenz Address: 230 Rt 206 STE 401, Flanders, NJ 07836, United States Telephone No: (848) 200-0995 Email: office@lorenzhd.com Applicant:

Company name: NIE-TECH Co., Ltd Product Description: SMART PLUG Grantee code: 2AQUR FCC ID: 2AQURZW38M-V3 Contact Name: Jianghai Nie Address: Jinlian commercial center 9001, Jinxiu road No.2, Changan Town,Dongguan City, GuangDongProv., CHINA Telephone No: 13751285558 Email: nie@nie-tech.com

[NIE-TECH Co., Ltd ] certifies that, as of the date of this filing of the application with the TCB, [Lorenz High Definition LLC] is our designated US agent for service of process for the above referenced FCC ID. [NIE-TECH Co., Ltd ]

accepts to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any commission related proceeding involving equipment. [Lorenz High Definition LLC] accepts, as of the date of the filing of the application, the obligation of the designated US agent for service of process for the above reference FCC ID. The US Agent for Service of Process is aware of and agrees to comply with the requirements outlined in the FCC Equipment Authorization Program, Report and Order FCC 22-84, and clause 2.911. The Applicant is aware of and agrees to comply with the requirements outlined in the FCC Equipment Authorization Program, Report and Order FCC 22-84, and clause 2.911. Date: 2023/06/12 Applicants Name: Jianghai Nie Title: Manager Signature US Agents Name: Zbigniew Lorenz Title: President Signature 1/1