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TransTalk9000 Digital Wireless System MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use 503-801-190 Comcode 108594409 Issue 1 May 2000 Copyright 1997, 1998 by Lucent Technologies. All rights reserved. For trademark, regulatory compliance, and related legal information, see the copyright and legal notices section of this document. Copyright and Legal Notices Copyright Notice Federal Communications Commission and Industry Canada (IC) Information Security Copyright 2000 by Lucent Technologies. All rights reserved. Printed in U.S.A. Every effort has been made to ensure that the information in this book was complete and accurate at the time of printing. Information, however, is subject to change. The pictures in this book are for illustrative purposes; your actual hardware may look slightly different. This document was prepared by the Product Publications Department of the Global Learning Solutions Division of Lucent Technologies. U.S. offices are located in Denver, CO; Columbus, OH; Holmdel, NJ; and Basking Ridge, NJ. For details, see Appendix B. Toll fraud, the unauthorized use of your telecommunications system by an unauthorized party (for example, persons other than your companys employees, agents, subcontractors, or persons working on your companys behalf), can result in substantial additional charges for your telecommunications services. You are responsible for the security of your system. There may be a risk of toll fraud associated with your telecommunications system. You are also responsible for programming and configuring your equipment to prevent unauthorized use. Your system administrator should read all documents provided with this product to fully understand the features that can introduce the risk of toll fraud and the steps that can be taken to reduce that risk. Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it. Lucent Technologies will not be responsible for any charges that result from such unauthorized use. Trademarks DEFINITY, MERLIN, MERLIN LEGEND, PARTNER, and TransTalk are registered trademarks of Lucent Technologies; MERLIN MAGIX is a trademark of Lucent Technologies. Supra is a registered trademark of Plantronics, Inc. Warranty Lucent Technologies provides a limited warranty for this product; see Appendix A. Ordering Information The order number for this book is 503-801-190. To order additional copies of these reference materials, call 1-800-457-1235 or 317-322-6791. To order parts and accessories, see Appendix D, Ordering Replacement and Optional Parts. Customer Support Follow the procedure you normally use to obtain support for your communications system. Outside the continental U.S., contact your Lucent Technologies Representative or local Authorized Dealer. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 ii Copyright and Legal Notices Important Safety Instructions Important Safety Instructions This book contains instructions related to safety labels on the product:

WARNING:

WARNING indicates the presence of a hazard that can cause severe or fatal personal injury If the hazard is not avoided.

! CAUTION:

CAUTION indicates the presence of a hazard that will or can cause minor personal injury or property damage if not avoided. This phone is designed to provide trouble-free performance without any special maintenance procedures. To reduce the risk of accidental damage:

Keep the phone in an area free of dust, smoke, and moisture; do not block the air vents by placing objects on top of the radio module. Do not place the phone or battery charger near a heating duct, radiator, or other heat source, and do not drop or expose it to excessive shock or vibration. Unplug the battery charger, radio module, or carrier if its power cord is damaged, if liquid is spilled into it, or if its housing becomes cracked or otherwise damaged. To clean your phone, wipe the outside housing with a soft, dust-free cloth. If absolutely necessary, you may use a cloth slightly dampened with a mild soap-

and-water solution. Dry quickly with a soft cloth.

! CAUTION:

Your phone contains sensitive electronic parts. Never submerge it in any kind of liquid, and never use liquid or aerosol cleaners, detergents, alcohols, solvents, abrasive cleaners, or an excessive amount of water when cleaning the housing and faceplate. To do so could result in irreparable damage.

WARNING:

Installation of this equipment for In-Range Out of Building (IROB) conditions requires the use of protectors. See the documentation that came with your communications system for more information.

! CAUTION:

This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus, PARTNER II, PARTNER Advanced Communications System, MERLIN, MERLIN Plus, MERLIN II, MERLIN LEGEND, MERLIN MAGIX, and DEFINITY Communications Systems only. For your own safety, follow these rules before or while using your phone:

Before using this product, read and understand all warnings and instructions. Observe all warnings and instructions marked on this product. iii Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Important Safety Instructions Copyright and Legal Notices Do not use this phone in the vicinity of a suspected gas leak. This product is not approved for use in areas labeled by the Occupational Safety and Health Administration (OSHA) as explosive environments. Only Explosive Atmosphere Telephones may be used in such hazardous environments. This product should be serviced by a qualified service center when service or repair work is required. Do not open the product or push objects through housing slots. There are no user-serviceable components inside. Use only the type of battery pack shipped with this product or sold as an optional part. (See Ordering Replacement and Optional Parts in Chapter 4.)

WARNING:

Do not burn or puncture the battery pack. Do not dispose of the battery pack in household garbage. For information about recycling or proper disposal, consult your local solid waste (garbage) collection or disposal organization. Exposure to Radio Frequency Energy The design of your wireless telephone complies with the latest Institute of Electrical and Electronic Engineers (IEEE) and the American National Standards Institute

(ANSI) safety levels with respect to human exposure to RF energy. Cardiac Pacemakers and Life-Support Equipment

! CAUTION:

The MDW 9040 handset is a radio transceiver device. It is recommended that the handset not be placed within 6 inches of a pacemaker. It is recommended that standard acceptance test procedures be followed prior to operating this equipment in proximity of life-support equipment.Until more is known, the FDA suggests that people with pacemakers may want to take some simple precautions when using or carrying digital wireless telephones. They should ensure that there is ample distance between the digital wireless telephone and the pacemakerby not placing the phone next to the pacemaker implant (for example, in a shirt or a coat pocket directly over the pacemaker implant) when the phone is on and ready to receive a call and by holding it to the ear opposite the side of the body where the pacemaker is implanted when using the phone. They should consult their physicians or medical device manufacturers to determine if additional precautions are necessary. Hearing Aid Compatibility The operation of inadequately shielded medical devices may be adversely affected when a portable wireless telephone is operating in close proximity. Use of an optional headset would solve this problem. Additional Safety Instructions for Installation Personnel Install the product to meet all environmental and electrical requirements listed in Appendix C. All wiring that connects to this equipment and becomes part of the building wiring must be a minimum of CLASS 2 or UL (Underwriters Laboratories) Listed Communications cable. Do not install telephone wiring during a lightning storm. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 iv Copyright and Legal Notices Important Safety Instructions Do not install telephone jacks in a wet location unless the jack is specifically designed for wet locations. Never touch telephone wires or terminals that are not insulated unless the telephone line has been disconnected at the network interface. Install this product in a protected location where no one can step on or trip over power cords and telephone line cords. Do not place objects on the cords that may cause damage or abrasion. Use only the power supply (Comcode xxxxxxxxx) shipped with this product for the battery charger. Use only the auxiliary power supply (Comcode 108212952) specified for use with this product. IS THERE ONE? ---->

IF SO, COMCODE, PLEASE. v Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Contents Safety Instructions iii 1 Introduction 2 Installing and Registering the MDW 9040 Pocket Phone 1 About the MDW 9040 Pocket Phone . 1 Privacy Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Where Can You Use Your Pocket Phone? . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Spare Battery Pack and Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 3 Overview . 3 Installation Procedures for the DRM . 3 About the Dual Radio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Positioning a DRM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Single-Zone and Dual-Zone Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Auxiliary Power and Switch Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 A Quick Reference Procedure for Handset Registration . . . . . . . . . . . . . . . . . . . 9 Installing a Single DRM for Single-Zone Operation . . . . . . . . . . . . . . . . . . . . . .10 Installing Multiple DRMs for Single-Zone Operation . . . . . . . . . . . . . . . . . . . . . 11 Installing Multiple DRMs in a Dual-Zone Configuration . . . . . . . . . . . . . . . . . . . .13 Setting Up and Registering the Handset . 13 Inserting the Handsets Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Performing the Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Mapping the MDW 9040 to the Correct Communications System. 16 Filling Out the Handset Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Other Handset Configuration Options . 18 Installing and Using the Battery Charger . 19 Battery Charger Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Positioning the Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Installing the Battery Charger. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Inserting the Handset into the Battery Chargers Handset Cradle . . . . . . . . . . . . . .21 Extending Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Inserting a Battery Pack into the Spare Battery Compartment . 24 25 Important Safety Instructions. 25 About the Handset. 25 Handset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 The Handset Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 3 Using the MDW 9040 Pocket Phone MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 vii Contents 4 Troubleshooting Setting or Changing the Handset Settings. 31 Using the Configuration and Option Menus . . . . . . . . . . . . . . . . . . . . . . . . . 33 A Flowchart for the Configuration, Options, and Test Mode Display Screens. . . . . . . . 35 Using Local Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using Wireless Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Using Handset Features . 40 Waking Up the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Manually Selecting a Line or Programmed Button . . . . . . . . . . . . . . . . . . . . . 41 Preselecting a Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Accessing Certain Voice Mail Systems with a DEFINITY System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Using a Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Programming Switch-Related Features . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 The Handset Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Carrying Your Pocket Phone . . 44 47 Overview . 47 Installation Problems . 48 Handset Problems . 48 Battery Problems . 50 Voice Quality Problems . 51 Range Problems . 53 Battery Charger Problems . 53 57 Programming and Call Handling Instructions. 57

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Programming Features for PARTNER, MERLIN, and MERLIN LEGEND Systems . . . . . 58 Communications System Compatibility . 59 PARTNER Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 MERLIN Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 MERLIN MAGIX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 DEFINITY Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 69 Appendix A: Warranty and Repair Information Lucent Technologies Limited Warranty and Limitation of Liability . 69 Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Repair Information . 70 In-Warranty Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Post-Warranty Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 5 MDW 9040 Pocket Phone Compatibility viii Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Contents 71 Appendix B: Regulatory Information FCC Part 15 Rules . 71 IC RSS-210 Compliance . 71 Hearing Aid Compatibility . 71 Appendix C: Specifications 73 Appendix D: Ordering Replacement and Optional Parts 77 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 ix 1 Introduction About the MDW 9040 Pocket Phone The MDW 9040 Pocket Phone has been designed to work with Lucent Technologies communications systems including PARTNER, MERLIN, MERLIN MAGIX and DEFINITY switches). IMPORTANT NOTE: The MDW 9040 is NOT backward compatible with other TransTalk systems; that is, it CANNOT be added to existing TransTalk systems or used in the same coverage area as the MDW 9000, MDW 9010, MDW 9030, or MDW 9031. The MDW 9040 is different from its predecessors in several different ways:

The base station to which the handset is connected is called a Dual-Radio Module (or DRM) because each module can support two handsets simultaneously. The DRM and the handset work together without a carrier backplane unit. The DRM itself can be placed on a flat surface such as a shelf or table or mounted on a wall. In the past, one base station was shipped from the factory together with a handset with the same serial code and registration number. Beginning with the MDW 9040, the DRM and the handset are packaged separately, and the customer will need to register each handset with the DRM with which it will communicate. Again, each DRM can communicate with two handsets. Privacy Information The MDW 9040 Pocket Phone is designed to protect the privacy and security of your voice conversation. The phone uses continuously changing radio frequencies and digital encoding techniques to make it impossible for eavesdropping to occur through the use of commercially available analog radio scanners. Where Can You Use Your Pocket Phone?

The MDW 9040 Pocket Phone can be used in most typical office buildings, warehouses, malls, and even outdoor areas such as loading docks. The location of the DRM greatly affects the performance of the MDW 9040. Read the Positioning the DRM section in Chapter 2 to determine the best place to install the DRM. Repeat the tests several times with the DRM positioned in a different location each time. To perform the tests, all you need is an electrical outlet for the DRM and a charged battery pack in the handset. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 1 1 Introduction Parts List About the MDW 9040 Pocket Phone As noted above, the handset and the DRM are packaged separately. The following items come in the box with these two pieces of equipment. Note:

If it does not, call for customer support as described in the Copyright and Legal Notices at the beginning of this book. The handset is packaged with the following:

The handset A standard battery pack A belt clip A battery charger with wall-mountng light An 11-foot (3.4 meter) Power cord AC adapter for the battery charger An 8-foot (2.4 meter) Telephone line cord An 8-inch (0.5 meter) lanyard A user quick reference guide The DRM is packaged with the following:

The DRM 2 wall spacers This installation and users manual Additional Parts The following parts may be necessary, depending upon your installation. Note: This Kit of Parts is required only when a single (stand-alone) MDW 9040 Pocket Phone is installed. A Radio Module 11-foot (3.4 meter) Power cord AC adapter 4 Rubber feet 2 Philips Head Wood Screws A Wall mounting plate For information about ordering additional or replacement parts, see Appendix D, Ordering Replacement and Optional Parts. Spare Battery Pack and Headset One nickel metal hydride battery pack, which provides up to three hours of talk time, comes with your MDW 9040 Pocket Phone. If you require additional phone usage, you can purchase an extended battery pack. Although thicker and heavier than the standard battery pack, the extended battery pack provides 8-9 hours of talk time when fully charged. You can store the extra battery pack in the spare battery compartment of the battery charger. Then, when the battery pack in the handset is low, you can switch battery packs. To help you answer calls, an optional Supra 9031 headset or a Radium (over-the-ear) headset can be attached to a quick-disconnect adapter cord, which you can insert into the connector on the bottom of the handset to allow hands-free conversation. For instructions for connecting the headset, see Using a Headset in Chapter 3. For ordering information, see Appendix D, Ordering Replacement and Optional Parts. 2 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 2 Installing and Registering the MDW 9040 Pocket Phone Overview There are three main steps for installing your MDW 9040:

1 Connecting the Dual-Radio Module (DRM) to the switch

(Refer to the information below in the section titled, Installation Procedures for the DRM.) 2 Registering each handset to the appropriate DRM

(Refer to the information in the section titled, Setting Up and Registering the Handset on page 13.) 1 Checking button mapping to coincide with the communications system to which the MDW 9040 is connected

(Refer to the information in the section titled, Mapping the MDW 9040 to the Correct Communications System on page 16.) IMPORTANT NOTES BEFORE YOU BEGIN INSTALLATION:

* Only one handset can be registered at a time.

* There are two types of DRMs. Before you begin the installation procedures, be certain that you have the correct DRM. For PARTNER and MERLIN, there is an ETR- and ATL1-compatible DRM (PEC2: 3204-DRE); for the MERLIN MAGIX and the DEFINITY 2-wire DCP port card, there is a DCP- and TDL-compatible DRM (PEC2: 3204-DRD). See the table on the next page for more information on the two types of DRMs. 1The ATL-interface does NOT support the DEFINITY Hybrid port card. 2 Some Lucent Technologies equipment can be ordered with a Price Element Code (PEC). For more information on ordering additional or replacement equipment, see Chapter 4. Installation Procedures for the DRM There are three types of installation according to the needs of your wireless communications system. Installing a single DRM for single-zone operation, the simplest type of configuration; for information on this type of configuration, use the procedures on page 10. Installing multiple DRMs for single-zone operation; for information on this type of configuration, use the procedures on page 11. Note: A maximum of 15 DRMs can be connected and successfully synchronized together. Installing multiple DRMs for dual-zone operation; for information on this type of configuration, use the procedures on page 13. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 3 2 Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM Before you begin installation, please read the information on the Dual-Radio Module below, and on positioning the DRM on page 6. NOTE: For some installers, it may be more convenient to unpack the DRM and handset in the switch room, power up the DRM, and then register the handset prior to installing the DRM. For this procedure, refer to the introductory information and figures for the DRM on the next couple pages and then follow A Quick Reference Procedure for Handset Registration on page 9. About the Dual Radio Module Each DRM can communicate with up to two handsets. However, it is important to remember that only one handset can be registered at a time with its appropriate DRM. There are two types of DRMs. The table below shows which type of DRM you should use. DRM SELECTION TABLE PEC of Compatible DRM 3204-DRE Switch Type PARTNER MERLIN 3204-DRD MERLIN MAGIX Switch Port Card ETR ETR ATL*

TDL DEFINITY DCP (2-wire)

* The ATL interface does NOT support the DEFINITY Hybrid port card. 4 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Installation Procedures for the DRM Installing and Registering the MDW 9040 Pocket Phone 2 The following figure shows the components of a typical DRM. 1 2 3 4 1 2 C E M S Y N C L I N E 1 L I N E 2 Figure 1. The Dual-Radio Module (DRM) A Key to Figure 1, the DRM:

The DRM can be wall-mounted using these keyholes on the back of the DRM

(labeled as 1 in Figure 1). For procedures on wall-mounting the DRM, see the instructions on page 10. The external antenna (labeled 2) and the internal diversity antenna (labeled 3) are used to enhance signal strength for the MDW 9040. The DRM has two LEDs on its side, the Power LED and the Control LED:

The green Power LED (labeled 4) goes on steady to indicate that the DRM is receiving power and flashes to indicate that the handset connected to Line 1 is in Registration Mode. The green Control LED (labeled 5) goes on steady to indicate that this DRM controls other DRM(s) to which it is connected and flashes to indicate that the handset connected to Line 2 is in Registration Mode. The circuitry of each DRM allows it to interface with two switch ports for communications, signaling, and power. It does this by using the following connections:

6) This jack is not used at the present time. 7) Before you use the MDW 9040 Pocket Phone, you must register each of the two handsets with the associated DRM. For the handset connected to LINE 1, press the MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 5 2 Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM registration button labeled 1; for the handset connected to LINE 2, press the registration button labeled 2. 8) Each of these two jacks (labeled SYNC) connects two DRMs together forming inter-DRM synchronization. 9) These 8-pin RJ-45 line jacks (labeled LINE 1 and LINE 2) allow connection of the DRM to the switch port interface. DRM Light Indications There are two LEDs on the bottom of the DRM: the System Power LED (labeled Power) and the Synchronization Controller LED (labeled Control). These LED indications have the following meanings:

When this LED is:

It indicates:

The Power LED ON STEADY FLASHING The Control LED ON STEADY OFF FLASHING The DRM is receiving power from the system. The DRM is in Registration or Wireless Test Mode for Line 1. This DRM is the synchronization controller;

that is, this DRM is the master DRM. This DRM is not the synchronization controller;

that is, it is synchronized to another DRM. The DRM is in Registration or Wireless Test Mode for Line 2. Positioning a DRM The DRMs for each zone of communication can be placed on a flat surface such as a desk or shelf OR mounted on the wall. Use the following rules for positioning a DRM in your system. The range depends on your particular operating environment. For indoor use, walls between the handset and the radio module will reduce the phones range. Avoid concentrations of structural metal, such as steel and aluminum, and reinforced concrete. General Positioning Rules Failure to observe the following rules regarding location and use will result in poor performance of your MDW 9040 Pocket Phone. The Synchronization cable connecting two DRMs is 20-inches long. However, for any other optional installation arrangements, the maximum cable length between DRMs must not exceed 5 feet. When will this D-Kit

# be available? ---->

Note: For extending the intervals between DRMs beyond 40 feet, you will need D-Kit #xxxxxxxx. For ordering information, see Appendix D. 6 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Installation Procedures for the DRM Installing and Registering the MDW 9040 Pocket Phone 2 When wall-mounting the DRM, place the DRM high on the wall for optimum voice quality and range. Allow 612 inches (15.230.5 cm) of space between the top of the antenna on the radio modules and the ceiling. DO NOT install the DRM above a drop or suspended ceiling. Do not locate the DRM within 3 feet (.9 m) of any large metal object, and be sure no metal objects are in the line of sight to the operating area of the handset. Do not locate the DRM within 6 feet (1.8 m) 10 feet (3 m) of equipment with microprocessors, such as answering machines, personal computers, and fax machines; control units, communications system switches, or other phones

(especially speakerphones); competing radio devices such as wireless bar-code scanners; electromagnetic equipment such as electric motors; or electrical main power feeds, junction boxes, circuit-breaker panels, fuse boxes, or 220-volt power lines. Be sure the DRM does not share the same power line as equipment with microprocessors such as answering machines, personal computers, and fax machines or electromagnetic equipment such as electric motors. Install a single DRM within 3 feet (0.9 m) of either side of, and within 6 to 8 feet

(1.8 to 2.4 m) above, a properly grounded, 3-prong electrical outlet that is not controlled by an ON/OFF switch. You can install a single DRM in a remote location using a telephone line cord to connect the radio module to the communications system switch/control unit. IROBs and an auxiliary power supply must be used for out-of-building installations. Single-Zone and Dual-Zone Configuration Multiple DRM units can be installed and configured for single- or dual-zone operation. In a single-zone configuration, all DRMs provide communication to the same area or zone. In a dual-zone configuration, two sets of DRMs share handsets that can be operated in two different areas. This type of operation requires two connections to the associated switch. The customer, usually the system administrator, is responsible for registering the DRM with its two associated handsets. For single-zone operation, each handset must be registered to its associated DRM; each DRM can be registered with one or two handsets. For a handset being used in a dual-zone configuration, the handset must be registered to a DRM in each of the two zones. Auxiliary Power and Switch Wiring The DRM connects to an associated switch through a switch port. Normally, a DRM is powered through one or both of its switch port interfaces. However, there may be occasions when an auxiliary power supply may be required. With 24-gauge wire, the maximum loop length of a DRM connected with a PARTNER or MERLIN system is 1,000 feet. When the DRM is connected with a MERLIN MAGIX or DEFINITY system, the maximum loop length is 2,000 feet. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 7 2 Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM However, with auxiliary power, DRMs connected to these systems will have a maximum loop length of 3,000 feet. The following auxiliary power supplies are preferred: The 1151A1 Power Supply

(PEC: 2404-010A; Comcode: 108212952) or the 1151A2 Power Supply with Battery Holdover (PEC: 2404-012A; Comcode: 108212960). Note:

If you are using an auxiliary power supply, the MDW 9040 Pocket Phone has a built-in testing feature that you can use before final installation to help determine proper placement of the radio module. To perform the tests, all you need is an electrical outlet for the DRM and a charged battery pack in the handset (you do not need a communications system switch or control unit). The tests are described in Wireless Test Mode in Chapter 3. If your installation requires customized wiring, the wiring technician should match the Pin numbers with the switch interfaces as shown in the following table. 1 2 3 4 5 6 7 8 View of Line Jack

(with DRM upside down) DRM Jack Pin #

DRM LINE 1 and LINE 2 JACK WIRING SWITCH TYPE AND DRM PEC CODE PARTNER 3204-DRE MERLIN 3204-DRE DEFINITY 3204-DRD MERLIN MAGIX 3204-DRD 1 2 3 4 5 6 7 8 Control Tip Control Ring Control Tip Line Power Pos. Voice Ring Voice Ring Voice Tip Voice Tip Ring Tip Aux. Power Neg. Ring Tip Control Ring Line Power Neg. Aux. Power Neg. Aux. Power Neg. Aux. Power Neg. Aux. Power Neg. Aux. Power Neg. Aux. Power Pos. Aux. Power Pos. Aux. Power Pos. Aux. Power Pos.

* The ATL interface does NOT support the DEFINITY Hybrid port card. Note: A DRM used with in an MDW 9040 Wireless Phone will NOT support a Tip/Ring interface. 8 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Installation Procedures for the DRM Installing and Registering the MDW 9040 Pocket Phone 2 A Quick Reference Procedure for Handset Registration Refer to Figure 1 on page 6 (the main features on the DRM) as you complete the procedural steps listed below. STEP 1: Use the D8W cord to connect the DRM Line jack (either Line 1 or Line 2) to the desired switch port. STEP 2: Attach a fresh battery to the handset. At power-up, a new handset (never registered before) shows the following screen:

REGISTRATION Zone 1 Zone 2 Reg Unreg Otherwise, use the handset Menu and the double-harrowed Select Row buttons to select the REGISTRATION screen under the CONFIG. option. STEP 3: With your fingernail, press the Handset Registration activation button on the DRM (for either Line 1 or Line 2) associated with the switch port extension on the handset. The corresponding DRM LED will flash to indicate that the DRM is ready for handset registration. (If the LED does not flash, see Chapter 4, Troubleshooting. STEP 4: Press the softkey below Reg on the handset display to complete the registration process. The handset display should indicate a successful completion and the DRM LED should stop flashing. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 9 2 Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM Installing a Single DRM for Single-Zone Operation Installing the DRM on a Desk or Shelf Installing the DRM on the Wall To install a single DRM on a desk or shelf:

1 Remove the DRM from its shipping box and place it in the location specified by the customer or use the wall-mounting template (provided on the last page of this book). 2 For the first handset to be connected to the DRM, connect a 14-foot D8W line cable to Line 1 on the DRM and then connect the other end of the cable to a switch port at the main system. If a second handset is to be connected to the DRM, connect another line cable to Line 2 on the DRM and then connect the other end of that cable to another switch port. Note:

If the DRM cannot be connected to an associated switch, the DRM can be temporarily connected to an auxiliary power supply that can provide electrical power. 3 Verify that the DRM has power and that the status LED information is correct. See DRM Light Indications. 4 Proceed to Setting Up and Registering the Handset on page 13. To wall-mount a DRM:

1 Place the DRMs wall-mounting template (located on the last page of this book) against the wall. Choose a location backed by a wooden stud (if unavailable, use toggle bolts instead of the supplied wood screws). Hold the template straight; use a level if needed. Figure 2. DRM Wall-Mounting Template 2 Mark the locations for the two wall-mounting screws, and then remove the template from the wall. Lightly tap a nail into the wall to start the holes. 10 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Installation Procedures for the DRM Installing and Registering the MDW 9040 Pocket Phone 2 3 Place the wall bracket against the wall, and align the screw holes on the wall bracket with the holes that you have marked on the wall. Start the screws, and screw them in until the wall bracket rests flush against the wall. Screw Holes Figure 3. Wall-Mounting the DRM 4 Place the keyhole-shaped openings on the back of the DRM over the screw heads, then slide the DRM downward until it locks into place. 5 Follow Steps 2 through 4 in Installing the DRM on a Desk or Shelf on the previous page. Installing Multiple DRMs for Single-Zone Operation Two or more DRMs must be connected so that their transmission and reception signals will be synchronized. In this way, the signals transmitted to or received by one DRM will not interfere with another. This synchronization can be done in a single-zone or a dual-zone configuration. Synchronization When two or more DRMs are connected, one DRM shall be deemed the Control DRM since it is administered to control the synchronization for all of the other DRMs to which it is connected; that is, when the Control DRM is transmitting or receiving signals, the other DRMs connected to it transmit or receive signals at the same time. Note: When connected to a DEFINITY switch, a maximum of 15 DRMs can be connected and successfully synchronized together; within this configuration there can be a maximum of 30 handsets. When connected to a PARTNER switch, a maximum of 9 DRMS can be connected and synchronized together; within this configuration there can be a maximum of 18 handsets. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 11 2 Installing and Registering the MDW 9040 Pocket Phone Installation Procedures for the DRM The following is a diagram showing three DRM units operating in a single-zone configuration providing six handsets with the appropriate switch interface. Figure 4. Three DRMs Connected and In Sync To install multiple DRMs for single-zone operation:

1 Remove each DRM from its shipping box and place it in the location specified by the customer or use the wall-mounting template (provided on the last page of this book). To wall-mount the DRM, see the instructions for wall-mounting on page 10. 2 For the first handset to be connected to the DRM, connect a 14-foot D8W line cable to Line 1 on the DRM and then connect the other end of the cable to a switch port at the main system. If a second handset is to be connected to the DRM, connect another line cable to Line 2 on the DRM and then connect the other end of that cable to another switch port. Note:

If the DRM cannot be connected to an associated switch, the DRM can be temporarily connected to an auxiliary power supply that can provide electrical power. 3 Repeat Steps 1 and 2 for each DRM and handset combination in this configuration. 4 To daisy chain two or more DRMs, plug a 20-inch synchronization cord from the Sync jack on one DRM to the Sync jack on the other DRM. IMPORTANT NOTE: When two or more DRMs are synchronized, only one DRM should have the CONTROL LED lit. 5 Verify that the DRM has power and that the status LED information is correct. See DRM Light Indications. 6 Proceed to Setting Up and Registering the Handset on page 13. 12 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Setting Up and Registering the Handset Installing and Registering the MDW 9040 Pocket Installing Multiple DRMs in a Dual-Zone Configuration To install multiple DRMs for single-zone operation:

If the DRM cannot be connected to an associated switch, the DRM can be temporarily connected to an auxiliary power supply that can provide electrical power. 3 Repeat Steps 1 and 2 for each DRM and handset combination in this configuration. 4 To daisy-chain two or more DRMs, plug a 20-inch synchronization cord from the Sync jack on one DRM to the Sync jack on the other DRM. IMPORTANT NOTE: When two or more DRMs are synchronized, only one DRM should have the CONTROL LED lit. 5 Verify that the DRM has power and that the status LED information is correct. See DRM Light Indications. 6 Proceed to Setting Up and Registering the Handset below. Setting Up and Registering the Handset Before you begin using your telephone, you must:

1 Insert the battery pack into the handset 2 Register the handset with the correct DRM(s). Note: The handset and DRM can be registered in a single- or a dual-zone configuration. For a detailed description of the handset and its features, see Chapter 3. There, you will find a drawing of the handset with a description of the features, and procedures for configuring and using your telephone, as well as directions for performing a Local and a Wireless Test of the handset. Inserting the Handsets Battery Pack Before you register the handset with the DRM, you must insert the battery pack in the handset. The following explains how to install the handset battery pack. Note: For instructions on inserting a battery pack in the spare battery compartment, refer to the procedures listed on page 24. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 13 2 Installing and Registering the MDW 9040 Pocket Phone Setting Up and Registering the Inserting the Battery Pack To insert the battery pack into the handset:

1 Insert the two small rectangular tabs located along the bottom back edge of the handset into the two rectangular holes along the bottom front edge of the battery pack. Figure 5. Inserting the Battery Pack into the Handset Rectangular tabs 2 Press the battery pack downward until it clicks into place. The battery pack must be charged prior to using the handset. See Battery Charger later in this chapter for instructions. 3 To remove the battery pack, slide the spring latch upward (away from the battery pack). Then, grasp both sides of the battery pack and gently pull the battery pack upward and out. Spring latch Figure 6. The Location of the Spring-Latch on the Handset Performing the Registration The Registration Security Feature If one of the following registration restrictions occurs, registration between the handset and the DRM cannot proceed. The base is not in the registration mode. The handset and the base have an established RF link. The associated switch port is off-hook. The associated switch is sending the handset messages. The DRM is already registered to another handset which is in range. 14 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Setting Up and Registering the Handset Installing and Registering the MDW 9040 Pocket Registering a Handset and a DRM To register your telephone with each DRM to which it will be connected:

IMPORTANT NOTES: Between Step 2 (entering Registration Mode on the handset) and Step 3 (pressing the Registration button on the DRM) in the procedure described on the next page, there is a 5-minute time limit. If no further action is taken during this span of time, the DRM will time out, and you must start the registration process again. The DRM will NOT allow the registration process if there is anything preventing registration such as the DRM is actively communicating a previously registered handset. For more information about these restrictions, see The Registration Security Feature on the previous page. 1 Signal the DRM that registration is about to start by pressing the Registration button on the DRM corresponding to the line (1 or 2) to which the handset will be registered. IMPORTANT NOTE: At power-up, a new handset (never been registered before), immediately shows the Registration screen:

REGISTRATION Zone 1 Zone 2 Reg UnReg Then, do one of the following:

* If this IS a registration for a new handset and the above display screen appears on your handset display, proceed to Step 5.

* If this display screen does not appear or if this registration procedure is NOT for a new handset, you must use the Menu button to enter Menu Mode. Begin with Step 2 below. 2 At the handset, press Menu

. The initial Menu screen is displayed. 3 Press to move the arrow to the right of the selected option to Configuration and then press the softkey below Sel. The initial Configuration Menu screen (Option) is displayed. 4 Press to move the arrow to Registration and then press the softkey below Sel. The Registration screen (Zone 1 and Zone 2) is displayed. The current zone setting, if any, is flashing. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 15 2 Installing and Registering the MDW 9040 Pocket Phone Mapping the MDW 9040 to the 5 Do one of the following:

~ For single-zone operation, move the arrow to whichever zone

(Zone 1 or Zone 2) the handset will be used and then press the softkey below Reg. The following occurs:

The selected DRM makes checks regarding the handset registration request. If there are no unexpected conditions, the associated base module and handset communicate using special link-up signaling The handset displays a Registration Complete message to the user.

~ For dual-zone operation, move the arrow to whichever zone

(Zone 1or Zone 2) it will be used with this DRM and then press the softkey below Reg. In the future, you will need to register the handset with the other DRM with which it will be associated. The second DRM makes checks regarding the handset registration request. If there are no unexpected conditions, the associated base module and handset communicate using special link-up signaling The handset displays a Registration Completed message to the user. The LEDs on the DRM have the following meaning:

Flashing Power LED Flashing Control LED Handset is in Registration Mode for Line 1 Handset is in Registration Mode for Line 2 6 To exit any screen and move back to the previous screen OR if you do not want to make any changes at this time, press the softkey below Exit. 7 Proceed to the instructions in the section titled Mapping the MDW 9040 to the Correct Communications System. Removing Registration Between a Handset and a DRM To eliminate a registration between handset and DRM:

1 Follow Steps 1 through 6 of the registration procedure above. 2 At the Registration screen (Zone 1 and Zone 2), press the softkey below UnReg. Mapping the MDW 9040 to the Correct Communications System The communications system you use determines what information the MDW 9040 Pocket Phone can display and how the phone lines and programmable/intercom/drop buttons are identified. (For a detailed description of Button Mapping, see the appropriate Button Mapping topics in the MDW 9040 Compatibility section in Chapter 5.) Reacting to the Button Mapping Display Screens During the registration process between the handset and the DRM, the handset notes the type of DRM to which it is connected (either a DRM-D or a DRM-E). When your handset has been successfully registered, a message appears on the screen informing 16 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Mapping the MDW 9040 to the Correct Communications System Installing and Registering the you to which communications system your handset has been mapped. The table below lists the default switch interfaces for each DRM type. If your handset has been registered to this type of DRM:

and the Switch Protocol Is:

The Default Switch Interface Is:

DRM-D DRM-D DRM-E DCP TDL ATL DEFINITY MERLIN MAGIX MERLIN (other) NOTE: If the Switch Interface should be MERLIN (410/820), see procedures on the next page. DRM-E ETR PARTNER NOTE: If the Switch Interface should be MERLIN (other), see procedures on the next page. As indicated in the table above, use the procedures on the next page if the switch interface for your handset is not correct. 1 Press Menu to enter Menu Mode. 2 Press the Select-Row (

) button until the arrow is to the right of Configuration and then press the softkey below Sel. 3 At the initial Configure Mode screen, press the softkey below More. 4 Press until the arrow is to the right of Button Map and then press the softkey below Sel. 5 From the Button Map screens, choose Partner, or Definity, or Merlin (410/820), or Merlin (other). When the arrow is to the right of the correct switch interface, press the softkey below Sel. Filling Out the Handset Label Once you have checked to make sure that the MDW 9040 is mapped to the correct communications system, fill out the handset label on the back of the handset. Note: The MDW 9040 display shows the status of up to 12 lines or programmable/intercom/drop buttons. Since the MDW 9040 is compatible with several different communications systems, diagrams of the button mappings for these systems are provided in Chapter 5. The MDW 9040 has a label on the back of the handset near the top where you can record:

Your extension number. The mapping of your MDW 9040 line buttons to those on a wired phone for your communications system. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 17 2 Installing and Registering the MDW 9040 Pocket Phone Other Handset Configuration IMPORTANT NOTE: Before filling out the handset label, read these notes.

* Use a pencil or ballpoint pen on the label, in case you want to erase the information later.

* DO NOT use felt-tip or other types of non-erasable markers.

* Also, DO NOT remove the label. Leave it on the back of the handset. EXT. A B C D 1 2 3 4 5 6 7 8 3 4 5 6 7 8 T. X E A B C D 1 2 Figure 7. The Handset Label To fill out the handset label:

1 Write your extension number on the label. 2 Locate the section in Chapter 5 that describes the button mapping for your communications system; then copy the mapping to the label for ease of reference. Other Handset Configuration Options Before using your handset and its display, you may also wish to do the following:

Choose the Language in which the display message will appear. For more information about choosing the language for all messages, see Chapter 3. Select the Display Message Length (1 or 2 lines). For more information about selecting message length, see Chapter 3. 18 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Installing and Using the Battery Charger Installing and Registering the MDW 9040 Pocket Installing and Using the Battery Charger The battery quick charger charges battery packs in both the spare battery compartment and in the handset when the handset is placed into the handset cradle. If both are present at the same time, charging in the spare battery compartment is suspended until the battery pack in the handset is fully charged. Note: Do not touch, push, or pull any exposed battery contacts. Battery Charge State Label WT Cradle REFRESH Button REFRESH LED Handset Cradle Battery Contacts HANDSET LED SPARE LED Spare Battery Compartment Battery Contacts Spare Battery Compartment Figure 8. The Battery Charger Battery Charger Features The battery charger offers these features:

The Spare battery compartment refreshes the battery pack automatically by fully discharging it before recharging it. This process reduces or eliminates the potential memory effect. Memory effect, which reduces a batterys capacity, occurs over time when you repeatedly recharge a battery before it is fully discharged. The handset cradle charges a battery pack in the handset. The REFRESH button, when pressed, refreshes the handset battery pack in the handset cradle by fully discharging the battery pack before recharging it. The REFRESH and the HANDSET LEDs go on when the REFRESH button is pressed and stay lit until the battery pack finishes discharging. The HANDSET LED, when lit, indicates that the handset battery pack is installed in the handset, and the handset is in the handset cradle. The SPARE LED, when lit, indicates that a battery pack is in the Spare battery compartment. Note: Before you use the MDW 9040 Pocket Phone handset for the first time, the battery pack must be charged. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 19 2 Installing and Registering the MDW 9040 Pocket Phone Installing and Using the Battery The color of the battery charger's LEDs indicates the state of the corresponding battery pack, as shown in the following table:

Battery Charger LED State for the SPARE Battery Status LED for the HANDSET Battery Status LED for the REFRESH Status LED Steady orange Battery is charging Battery is charging Steady green Battery is fully charged Battery is fully charged Flashing red See Note below. Battery has one of the following problems:

Battery has one of the following problems:

Is not seated properly in the charger Is not seated properly in the charger Has dirty contacts Has dirty contacts Is defective Is defective N/A N/A N/A Steady red Battery is in the Discharge portion of the Refresh cycle. Battery is in the Discharge portion of the Refresh cycle. Battery is in the Discharge portion of the Refresh cycle. Note:

If either the SPARE LED or the HANDSET LED is flashing red, both battery packs must be removed from the charger to clear the flashing-red condition. Address the possible problems for one battery pack at a time to determine whether one is bad. Positioning the Battery Charger Before you install the battery charger, note the following considerations:

Note: The battery charger can be placed on a desk, or it can be mounted on a wall. Locate the battery charger within 5 feet (1.6 m) of a properly wired electrical outlet that is not controlled by an On/Off switch. If your communications system uses an uninterruptible power supply, such as a backup generator, you may want to connect the battery charger to that power supply. Do not locate the battery charger where it will be exposed to direct sunlight or water.

WARNING:

The rechargeable battery pack may contain elements that are harmful to the environment (for example, nickel). Do not burn or puncture the battery. As with other batteries of this type, burning or puncturing could release toxic material that could cause injury. Do not dispose of it in household garbage. For information about recycling or proper disposal, consult your local solid waste (garbage) collection or disposal organization. 20 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Installing and Using the Battery Charger Installing and Registering the MDW 9040 Pocket Installing the Battery Charger If you are wall-mounting the battery charger, follow Steps 1 through 7. If you are desk-mounting the battery charger, follow only Steps 1, 5, and 7. To install the battery charger:

1 Check to make sure the battery chargers power cord is unplugged from the wall outlet before continuing. If you are desk-mounting, skip to Step 5. 2 To wall-mount, place the battery chargers wall-mounting template (located on the last page of this book) against the wall. Choose a location backed by a wooden stud (if unavailable, use toggle bolts instead of the supplied wood screws). Hold the template straight; use a level if needed. 3 Mark the locations for the two wall-mounting screws, and then remove the template from the wall. Lightly tap a nail into the wall to start the holes. 4 Place the screw through the wall spacers so that the screw head nests in the indentation on the spacer. Start the screws, and screw them in until the wall spacers rest against the wall. 5 Insert the battery chargers power cord/AC adapter into the battery charger. If you are desk-mounting the battery charger, skip to Step 7. 6 Place the keyhole-shaped openings in the back of the battery charger over the screw heads and wall spacers, then slide the battery charger downward into the groove in the wall spacers to lock it into place. 7 Plug the battery chargers power cord/AC adapter into a properly grounded, 3-prong wall outlet that is not controlled by an On/Off switch. Inserting the Handset into the Battery Chargers Handset Cradle Positioning and Inserting the Handset Correct positioning of the handset in the charger is important to ensure proper charging:

1 Position the handset (with either battery pack attached) so that the two small round holes in the bottom of the handset fit over the two guide pins on the bottom of the handset cradle. 2 Rock the handset back into the cradle until it is firmly seated with the back of the handset battery pack against the back of the handset cradle. When the handset has been inserted correctly, the following occur:

The HANDSET Battery Status LED lights. If the handset is placed off-hook, the OFF-HOOK icon in the display is no longer visible. Any call that was in progress is terminated. After 15 seconds, the handset enters the energy-saving sleep mode. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 21 2 Installing and Registering the MDW 9040 Pocket Phone Installing and Using the Battery HANDSET LED Guide Pins Figure 9. Inserting the Handset into the Battery Charger Removing the Handset from the Handset Cradle To remove the handset from the handset cradle, lift it out. Extending Battery Life The battery charger will charge a battery pack in the handset if you simply insert the handset in the battery charger's handset cradle; however, the Refresh process fully discharges the battery pack before recharging it, thereby ensuring the best possible charge and the longest talk time. For more information about the battery charger, see the next section, Positioning and Installing the Battery Charger. Memory effect reduces a battery's capacity and can occur when you repeatedly recharge a battery pack before it is fully discharged. The nickel metal hydride battery pack shipped with your MDW 9040 is resistant to the memory effect. Even so, it is recommended that you refresh your battery pack at least once a week. The following table shows how long refreshing takes, depending on how much charge is left in the battery pack when you insert it into the charger and press the REFRESH button:

Battery Pack Battery-Pack Charge State Average Discharge Time Standard Battery Pack Extended Battery Pack Low charge (Battery icon is lit) 0.5 hours Full charge 3 hours Low charge (Battery icon is lit) 0.5 hours Full charge 8 hours Average Recharge Time 1.25 hour 1.25 hour 3.25 hours 3.75 hours Average Total Time 1.75 hours 4.25 hours 3.75 hours 11.75 hours 22 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Installing and Using the Battery Charger Installing and Registering the MDW 9040 Pocket Note that your handset will consume power both during talk time (when the handset is turned on) and during standby time (when the handset is turned off, but out of the battery charger). The following chart illustrates typical power usage:

Battery Use at Full Charge Type Approximate Talk Time Approximate Standby Time Standard Battery Pack 3 hours Extended Battery Pack 8 hours 22 hours 72 hours As a guideline, you can expect a 1-hour reduction in talk time for every 7 hours of standby time. Similarly, you can expect a 7-hour reduction in standby time for every hour of talk time. The following steps will ensure an uninterrupted supply of power to your MDW 9040 Pocket Phone:

If you have only one battery pack, be sure to refresh it at least once a month. You can refresh it by:

~ Placing it in the Spare battery compartment of the battery charger.

~ Leaving it in the handset, placing the handset in the handset cradle of the battery charger, and pressing the REFRESH button. If you have two battery packs, exchange the packs between the handset and the Spare battery compartment at least once a week, so that each battery pack is automatically refreshed. (Alternate the battery packs even if the handset battery never flashes the Battery icon in the handset display to indicate a low battery condition.) The average battery life for both the standard and the extended battery packs is approximately one year, assuming that the battery is discharged and charged once a day. If the battery packs are discharged and charged twice a day, the life expectancy is approximately six months. Note: Depending on the level of memory effect that the battery pack has, it is sometimes necessary to refresh the battery pack two or more times:

~ Insert the battery pack in the Spare battery compartment of the battery charger and leave it there until the SPARE LED is steady green. Remove the battery pack from the charger, then reinsert it, and leave it until the SPARE LED is steady green a second time.

~ OR, with the battery pack in the handset, insert the handset in the handset cradle, press REFRESH, and leave it there until the HANDSET LED is steady green. Remove the handset from the handset cradle, then reinsert it, press REFRESH again, and leave it until the HANDSET LED is steady green a second time. MDW Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 23 2 Installing and Registering the MDW 9040 Pocket Phone Inserting a Battery Pack into the Inserting a Battery Pack into the Spare Battery Compartment Inserting the Battery Pack Slide the battery pack (or an optional extended battery pack) into the spare battery compartment until it is firmly seated, that is, with the back of the battery pack against the back of the Spare battery compartment. Do not force the battery pack down. The Spare battery compartment has a vertical ridge on each side that serves as a guide rail for positioning the standard battery pack. Spare Battery Pack Vertical Guide Rail Spare Battery Pack Guide Pin Battery Charger Contacts Spare Battery Compartment Handset Cradle Vertical Guide Rail SPARE LED Figure 10. Inserting Battery Pack Into Spare Battery Compartment Removing a Battery Pack from the Spare Battery Compartment To remove a battery pack from the Spare battery compartment of the charger, lift the battery pack up and out. 24 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 3 Using the MDW 9040 Pocket Phone Important Safety Instructions Please see Important Safety Instructions provided at the beginning of this manual. About the Handset The MDW 9040 Pocket Phone supports normal operation of all of the features of the switch as far as is practical within the limitations of its reduced size and power and the nature of wireless operation. There are very few differences in operation between the wireless MDW 9040 Pocket Phone and a wired deskset. This chapter describes the handset and how to use it. It also explains how to use a headset. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 25 3 Using the MDW 9040 Pocket Phone About the Handset Handset Features 17 16 15 14 13 12 11 10 9 Redial MenuMenu 1 4 7 GHI PQRS Feat/P Conf Trans Hold 3 6 DEF MNO 2 ABC JKL 5 8 TUV 9 WXYZ 0 OPER 8 9040 Figure 11. The MDW 9040 Wireless Phone 1 2 3 4 5 6 7 1 Antenna Extend fully or retract fully to use handset. Extend fully to maximize the handset range and voice quality. 2 Receiver Receives the sound of your callers voice, unless a headset is connected. 3 Handset Display with Backlighting Displays status of lines and range as well as system and local programming messages. For a detailed description, see Handset Display on the next page. 4 Four Softkeys/Column buttons Use together with Select button to choose a line or programmable/intercom/drop button. 5 Menu button Press to enter Menu Mode. 6 Select-Row button Use to move the Select-Row pointer, and, together with the Column buttons, to choose a line or programmable/intercom/drop button. Also used to wake-up the phone. 7 Dial pad The usual 12-button dial pad for placing calls or accessing features. 8 Headset Connector Plug in the headset adapter to use the headset. 9 Hold Press to put a call on hold. 10 Trans Press to transfer a call to another extension. 11 Conf Press to conference in (add) another person to your call. 12 Feat/P (Feature/Program) Press to access switch-dependent features or to enter Programming Mode. 13

(On/Off) Press to turn the handset on. ON appears in handset display. To turn off, press again. Turn on to place or answer a call, and turn off to hang up. 14 Redial button Press to redial the last number manually dialed from the handset. 15 Volume control Press + to increase or - to decrease the volume of the receiver or alerter. 16 Mute button Press to turn the handset microphone off for privacy. 17 Lanyard Loop Attach an (optional) lanyard for carrying the handset. The Handset Display The MDW 9040 Pocket Phone display has one line of icons and four alphanumeric-character lines (up to 16 digits and/or characters on each line) to provide you with status information and programming options. The 26 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 About the Handset Using the MDW 9040 Pocket Phone 3 MDW 9040 display also provides Backlighting so that you can read your display in poorly-lit environments. You can choose to turn on the Backlighting feature or turn it off as well as select the amount of time the feature is on. The following default screen appears initially on the handset display. Monday, July 19, 1999 6 2 B 7 3 C 8 4 D 5 1 A Figure 12. The MDW 9040 Display The top row of the display shows status icons. The following list describes the meaning of each icon (from left to right). 1 2 3 4 5 2 6 7 8 9 Figure 13. The Top Row of the Display Showing the Handset Icons 1 The Message icon (

) lights when you have a message. 2 The Radio Frequency (RF) Signal Level icon (

) is divided into four bars to show the radio frequency signal strength. 3 The Handset Off-Hook Status icon (

)lights when the handset or the headset is off-hook. 4 The Battery Charge Level icon (

) is divided into four sections to show the remaining battery life. For more information, see Low Battery Indicator later in this chapter. 5 The Vibrator Status icon (

) lights when the vibrator has been activated. 6 The Ringer Status or No Ring icon (

) lights when the alerter is disabled. If the alerter is enabled, no icon is displayed. 7 The Speaker Mute Status icon (

) lights when the handset or headset microphone has been turned off by pressing the Mute button on the side of the handset. 8 The More Options Available icon (

) lights when there are more options that are available. The second and third rows of the display shows the information you would see on the top line of a wired system phones display. The information varies according to which communications system you are using. For example, the MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 27 3 Using the MDW 9040 Pocket Phone About the Handset display may show the current date, the number you are calling, or caller ID information (if the system supports this feature). This display line is also used for feedback when testing and programming the handset. Note: When the MDW 9040 is shipped from the factory, it is set for a 2-line display. (See the default display screen on the previous page.) However, the display message length can be changed to 1-line if so desired. If you choose 1-line of information for your display, four additional programmable buttons appear on the third line of the display. The fourth and fifth rows on the display show the line or programmable/intercom/drop buttons. Line Status indicators, such as a triangle or a square next to the line you are using or to which you will be connected once you turn on the phone are discussed in Line Status Indicators in the next section. For more information about button-mapping, see Chapter 6. Note: When the display is blank, the handset is either turned off or in the power-saving sleep mode. You can activate the display and Backlighting (if programmed) by pressing handset and go off-hook, or by pressing buttons (labeled + and - on the side of the handset) to wake it up. to wake up the Menu

, or the volume

, Line Status Indicators There are up to 12 status indicators (1 through 8, A through D). See Figure 2. Each one corresponds to a specific outside line or programmable/intercom/drop button.

(The function of these status indicators varies, depending on the communications system you are using see the Button Mapping topic for the appropriate communications system switch in Chapter 6, MDW 9040 Pocket Phone Compatibility.) The status indicators show either a triangle (

signifying the following activity:

) or a rectangle ( ), Note: All line status indicators time out after approximately 10 seconds if the handset is on-hook. When time-out occurs, the handset goes into the energy-saving sleep mode. For PARTNER Systems:

A triangle (

phone. A rectangle (

phone.

) showing line status is the equivalent of a green LED on a wired system

) showing line status is the equivalent of a red LED on a wired system For all other Systems:

A rectangle ( ) showing line status is the equivalent of a green LED on a wired system phone. A triangle (

phone.

) showing line status the equivalent of a red LED on a wired system 28 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 About the Handset Using the MDW 9040 Pocket Phone 3 The Select-Row Button and the Column Buttons The MDW 9040 Pocket Phone can display the status of up to 12 lines/intercom/programmable buttons, but the number of lines supported by compatible communications system switches varies. Use the Select-Row (

the display) up one row. The pointer moves to that row, cycling through the three rows in turn, and then returning to the bottom row.

) button to move the pointer (arrow on the right side of Located under the display are four Column buttons, labeled Mode, these four buttons are called Softkeys). Each Column button affects one of the four columns or programmable/intercom/drop buttons directly above it

(in Menu Thus, once you have moved the Select-Row (

button (

) to select the line or programmable/intercom/drop button in that row.

) button, press the Column For example, if you press the second Column button from the left (shaded in Figure 19 below), you select Line 2, as indicated by the triangle (for PARTNER) next to 2 in the figure below. Selection rectangle Selection triangle 5 1 A 6 2 B 7 3 C 8 4 D shade this button Figure 14. Using the Row and Column Buttons Together Placing the Handset Off-Hook To place the handset off-hook:

1 Press

. This action wakes up the handset and tells the switch that the handset is off-hook. The icon on the display screen lights. The Home screen appears on the display. See Figure 17 for a sample display. Note:

If you press a second time, the handset goes off. For more information about using the display to set or change the handset settings, see Changing the Handset Settings later in this section. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 29 3 Using the MDW 9040 Pocket Phone About the Handset Signal Strength and Range Indicators Signal Strength is indicated by the number of bars in the Radio Frequency (RF) Signal Level icon (

bars indicate poor signal level.

). Four bars indicate optimal signal level, while one bar or no Note: The antenna must be either fully retracted (for short range) or fully extended (for maximum range) to use the Pocket Phone. The handset provides an audible and a visual signal to alert you when the handset is near the end of the range of the radio module. Depending on how far away the handset is from the radio module, the signals function as follows:

OUT-OF-RANGE During a Call: The handset emits 2 beeps and/or turns on icon continuously. the vibrator for a short period of time and flashes the Which means: Out of range. You have walked into an area that is near the end of the operating range of the radio module. You can continue your conversation or initiate a call, but you are likely to experience a degradation in voice quality or possible loss of communications link. If a loss of link occurs, the call will be automatically placed on hold, before the handset will turn off. To talk with your party, move back toward the radio module, press would for any call placed on Hold.

, then proceed as you Low Battery Indicator OUT-OF-RANGE During a Call Attempt: When you try to make a call, the icon twice; then the handset handset emits 2 beeps and flashes the automatically turns off. Which means: Cannot establish communication link. You are completely out of range of the radio module. To make the call, move back towards the radio module and try again. Refer to Chapter 5, Troubleshooting, for additional information about out-of-range conditions. The Battery Charge Level is indicated by the number of cells displayed on the Battery Charge Level icon (

charged. If two or less cells are displayed, it is time to recharge the battery.

). If all four cells are filled in, the battery is fully The standard battery pack has approximately three hours of continuous talk time after being fully charged. The optional extended battery pack has approximately eight hours of continuous talk time after being fully charged. When the handset is On and the battery power is low, the handset will emit two beeps and/or turns on the vibrator for a short period of time and the icon on the handset display will flash. When this occurs, you have five minutes or less of talk time left. At this point, you can either:

Complete your call, turn the handset off, and recharge the battery pack, OR If you have a charged spare battery pack, place your call on Hold and replace the handset battery pack with the spare battery pack. Wait 6 to 10 seconds, then turn the handset on and proceed as you would for any call placed on Hold. Note: When the battery power is low, the two beeps will sound each time you until either the battery is drained or you replace the battery. If press you continue talking, the handset will turn off when the battery pack is drained. Your call will be placed on Hold automatically so that you can swap battery packs or pick up the call on another telephone. 30 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone 3 Adjusting the Volume of the Handset The volume control is located on the side of the handset. This control raises (the +

button) and lowers the volume (the - button) of the Alerter and the Receiver. There are four incremental volume levels. If the Ringer is enabled on the user menu, the display indicates the current volume level with arrows (>>). To raise or lower the Alerter (or Ringer) volume: While the MDW 9040 is awake but on-hook, press the + or the - button. Each time you press the +

or - button, the handset makes a chirping sound, and the display shows the current volume level:

Ringer:>>>

5 1 A 6 2 B 7 3 C 8 4 D To raise or lower the volume of the Handset Receiver (or the Earpiece): While the MDW 9040 is off-hook, press the press the + or the - button. Each time you press the + or - button, the handset audio dial tone level changes, and the display shows the current volume level:

Ear Level:>>>

5 1 A 6 2 B 7 3 C 8 4 D Muting the Handset or Headset Microphone To turn off the microphone associated with the handset or headset while the handset is off-hook:

Press the Mute (

The microphone is turned off. The icon lights.

) button on the side of the handset. Note:

If you press The Mute function is also turned off when the handset goes on-hook or if the user changes to another line. a second time, the Mute function is turned off. Setting or Changing the Handset Settings You can set or change the handset settings by entering Menu Mode (press for the following functions:

) and completing the procedures From the CONFIGURE menu

~ Register your handset with the appropriate DRM

~ Select the Language in which the display message will appear

~ Choose the Length of the display Message (1 or 2 lines) MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 31 3 Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings From the OPTIONS menu

~ Choose the Type of Alerter you want to hear on your phone, either the ringer or the vibrator

~ Turn on Backlighting for your telephone display

~ Turn on the Line Pre-Select feature

~ Hear Key Clicks as you press keys on the telephone dial pad From the TEST MODE menu Enter Local Test Mode, which enables you to test the alerter, vibrator, and display Enter Wireless Test Mode, which enables you to test sound clarity, signal strength, and voice quality Selecting a Menu Item The Selection control buttons are used to identify fields within three rows (the 3rd, 4th, and 5th rows) on your display. After pressing Menu to enter Menu Mode, use the Select-Row (

) button to move the arrow, which is placed to the right of the line currently being viewed, to the appropriate option. The cursor moves down from the second to the third row, then to the fourth row, and then cycles back to the second row again. This action wakes up the handset and enables all of the other handset buttons. The four Softkeys (

on the fifth row of the display screen.

) beneath the display allow you to select the items shown For example, to select an option on the handset display:

1 Press Menu to enter Menu Mode. The display shows the initial Menu screen. Options Configuration Test Mode Sel Exit Note: The currently active option, if there is one, is flashing. 2 Press the Select-Row (

row on which the selected option is located. For example, press arrow is placed to the right of Options as in the example above.

) button until the arrow is placed to the right of the until the 3 Press the Softkey (

) below Sel (for Select). 32 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone 3 Responding to the Last Line on the Screen On the bottom row of the screen, you may see SEL, MORE, or EXIT such as in the following example:

OPTIONS MENU Ringer Vibrator Sel More Exit Note: The currently active option, if there is one, is flashing. These options indicate:

SEL(ECT) you can SELECT the currently highlighted option such as System or Language by pressing the softkey below SEL. MORE there are more options than shown on the current screen. To see the next screen of options, press the softkey below MORE. EXIT available on many screens, this option allows you to exit the current screen and go up one level to a previous screen. Using the Configuration and Option Menus As you read the following information, follow A Flowchart for the Configuration, Options, and Test Mode Display Screens provided on page 35. Configuration Menu Before you begin to use your MDW 9040 Pocket Phone, you must configure the telephone for these options accessed through Configuration Menu:

Enter the Configuration Menu in the following manner: Press Menu Mode, press the Select-Row (

Configuration, and then press the softkey below Sel.) REGISTERING the handset with the correct DRM(s) Menu

)button to move the arrow to to enter Note: For detailed instructions on registering the handset with the appropriate DRM(s), see the information included in Chapter 2 on page 13. Selecting the LANGUAGE in which the display menu text will appear You can choose one of four languages in which the display messages will appear on your telephone. These languages include: English or French or Latin American Spanish or Brazilian Portuguese. Choosing the LENGTH of a display MESSAGE When the MDW 9040 is shipped from the factory, it is set for 2 lines of text, on the second and the third lines of the display screen. However, the display message length can be changed to 1 line of text if so desired. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 33 3 Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings Options Menu Once your handset is registered with the correct DRM, you can customize your MDW 9040 with these options accessed through the Options Menu:

Enter the Options Menu in the following manner: Press Mode, press the Select-Row (

press the softkey below Sel.) Choosing the Type of ALERTER you want to hear on your phone Menu

)button to move the arrow to Options, and then to enter Menu Select either the Ringer or the Vibrator option to alert you when there is an incoming call.

~ The Ringer is an audible signal to notify you of an incoming call. If a call comes in while the phone is idle, the handset rings. If you are already on a call, the handset chirps softly. You can adjust the volume of the alerter by pressing the + button or the - button on the side of the handset when the phone is turned off.

~ The Vibrator can be used in place of the alerter in situations where you do not want to disturb others with an audible ring. Note: The No Ring icon (

) is lit on the handset when the ringer is turned off. When the Vibrator feature is active, the (

) is lit. Both the ringer and the vibrator can be disabled at the same time. In this case the only notification you have of an incoming call is that a line status indicator (a triangle or a square, depending on your communications system) flashes in the display. Activating the BACKLIGHTING Feature for your telephone display and if turned on, choosing the amount of time the Backlighting is active. Backlighting for the handset display allows you to see the display in poorly-lit environments. The display is factory set to ON for the MDW 9040 Pocket Phone. However, the Backlighting Feature can also be turn OFF. If you choose to turn ON the Backlighting feature for your handset display, you can also choose the amount of time the Backlighting is active. The options are 7 seconds, 15 seconds, and 30 seconds. Turning on the LINE PRE-SELECT Feature Line Preselection lets you choose the line or button you want to use before turning the handset on. For example, suppose your phone is ringing, but you want to pick up a call that is holding on another line instead of the ringing call. In normal operation, the communications system automatically connects you to the ringing line as soon as you turn on the handset. With Line Preselection enabled, you can select the line you want to connect to before turning on the handset. The Line Pre-Select Feature can be turned ON or turned OFF. Choosing to Hear KEY CLICKS as you press keys on the telephone dial pad You can choose whether you want to hear key clicks as you enter numbers into the handset. The Key Clicks Feature can be turned ON or turned OFF. If you choose to turn ON the Key Clicks feature, you can also choose the volume of the Key Clicks. The options are High, Med, and Low. 34 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone 3 A Flowchart for the Configuration, Options, and Test Mode Display Screens Tuesday, July 19, 1999 9:42 am 2 1 A B 3 C 4 D Home Screen Press the Menu Button Options Configuration Test Mode Sel Exit Press the Select-Row Button to select the Option Menu to T For Registration, choose Zone 1 or Zone 2 For Button Map, choose Partner, or Definity, OPTIONS MENU Ringer Vibrator Sel More Exit For Ringer and Vibrator, choose ON or OFF TEST MODE Local Wireless Te Sel to select the Configuration Menu CONFIGURE MENU Registration Button Map Sel More Exit Press the softkey below More Merlin (410/820), or Merlin (other) Press the softkey below More CONFIGURE MENU Msg. Length Language Sel More Exit For Msg. Length, choose 1 line or 2 lines For Language, choose English or French, or Spanish or Portuguese OPTIONS MENU Backlighting Pre-Select Sel More Exit For Backlighting and Pre-Select, choose ON or OFF If you turn ON Backlighting, choose the amount of time it will remain on:

7 or 15 or 30 seconds Press the softkey below More OPTIONS MENU Key Clicks Sel Exit For Key Clicks, choose ON or OFF If you turn ON Key Clicks, choose the volume of the key clicks:

High or Med, or Low MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 35 3 Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings Using Local Test Mode You can use Local Test Mode to activate the audio warning signal, the vibrator, and all visual indicators on the handset display, enabling you to test the following:

Does the audio warning signal work?

Does the vibrator vibrate?

Is the display operational?

Does the microphone and earpiece work?

Note: While in Local Test Mode, the MDW 9040 cannot make or receive calls. To use local test mode:

1 Press Menu

. The initial Menu screen is displayed. 2 Press to move the arrow to Test Mode and press the softkey below Sel. The initial Test Mode Menu (Local and Wireless Test) is displayed. 3 Press to move the arrow to Local and then press the softkey below Sel. The handset emits two beeps, the vibrator vibrates, and all indicators on the display appear (including the rectangles and truncated triangles), as shown below. If the beeps do not sound, the vibrator does not vibrate, or the indicators do not appear, repeat Steps 1-4. If you still have problems, call for customer support as described on the inside front cover of this book. 4 To exit both Local Test Mode and Menu Mode, press Menu again. Note: You must exit Local Test Mode to reinstate proper call handling. Using Wireless Test Mode You can determine sound clarity, signal strength, and voice quality using Wireless Test Mode. You should use Wireless Test Mode to help you locate the best place to install the radio module(s) to optimize the performance of your MDW 9040 Pocket Phone. Repeat the tests several times, with the radio module positioned in a different location each time. By performing the tests as you walk around the area in which the handset will be used, you can determine the handsets range and the voice quality throughout the area of coverage. To perform the tests, all you need is an electrical outlet for the radio module and a charged battery pack in the handset. You can perform the tests multiple times and in any order; and you can exit at any time by pressing Menu

. Note:

Ignore anything that appears on the display if you press 4 while in Wireless Test Mode. This information is for Lucent Technologies technicians use only. While using Wireless Test Mode to walk on-site for a pre-site survey, walk with the handset antenna down to guarantee proper coverage. 36 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone 3 To use wireless test mode:

1 Press Menu

. The initial Menu screen is displayed. 2 Press to move the arrow to Test Mode and then press the softkey below Sel. The Test Mode Menu is displayed. 3 Press Sel. to move the arrow to Wireless Test and then press the softkey below The handset beeps twice and, if the vibrator is enabled, it vibrates; then you hear a simulated dial tone. This dial tone continues until you exit Wireless Test Mode. Note: While in this mode, the MDW 9040 cannot make or receive calls. 4 To verify Switch Interface Type (such as MERLIN, DEFINITY, or PARTNER switches), press the softkey below More at the Test Mode Menu (Local and Wireless Test). One of the following switch interface codes is displayed on the third line of the screen. This Switch Interface Code Is Used For:

ATL

DCP ETR TDL MERLIN switches Undefined interface type or not connected to live switch DEFINITY switches MERLIN and PARTNER switches EXPRESSO switches 5 To identify the matching DRM for this handset, press 3. The display indicates to which switch the interface is connected. 6 To determine voice clarity, listen to the simulated dial tone as you walk around. A clear, steady tone indicates good sound clarity. 7 To determine signal strength for both the handset and the DRM, press 1. The display shows the signal strength (SIG) for both the handset (HS) and the base (B) (the radio module) at the moment that 1 was pressed, using a number from 1 to 10, as shown in the following display. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 37 3 Using the MDW 9040 Pocket Phone Setting or Changing the Handset Settings Note: The higher the number, the stronger the signal, as shown in the following table. You can press 1 again to show a subsequent signal-strength reading. Each time you press 1, you get a new reading. Display Number Signal Strength Is 10 9 8 7 6 5 4 3 2 1 Strong Strong Strong Very Good Very Good Good Good to Fair Fair Near end of range Near end of range/loss of link 8 To determine voice quality of both the handset and the DRM, press 2. The display shows the voice quality (QUAL) for both the handset (HS) and the base (B) (the radio module) using a number from 1 to 10, as shown in the following display:

Note: The higher the number, the better the voice quality, as shown in the table below. A low number may indicate potential interfering devices (such as another radio transmitter) in the area. You can press 2 again to show a subsequent voice-quality reading. Each time you press 2, you get a new reading. Display Number Voice Quality Is 10 Very Good 9 8 7 6 5 4 3 2 1 Very Good/almost error free Errors, but not noticeable in normal speech Errors, but not noticeable in normal speech Noticeable noise Noticeable noise Noisy but intelligible speech Noisy but intelligible speech Garbled speech Unintelligible speech 9 To determine power level, press 5. The display shows the power level to which the handset (HS) and the base (B)

(the radio module) have adjusted. The power level adjusts from low power (1) 38 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Setting or Changing the Handset Settings Using the MDW 9040 Pocket Phone 3 to high power (8) as the Pocket Phone is moved farther from its base. To exit Wireless Test Mode and Local Mode, press

. When the signal strength, voice quality, and power level tests are complete, the following message appears on the display screen:

SIGNAL:

VOICE:

POWER:

More H=xx H=xx H=xx Rep B=xx B=xx B=xx Exit Note:

If you wish to view the test results another time and thus repeat the Wireless Test, press the softkey below Rep. Performance /Range Test in Wireless Test Mode Using the signal-strength test and the voice-quality test together, you can determine:

if the installation has been done correctly. if the handsets and bases are working properly. the range in which your MDW 9040 Pocket Phone performs best at your site. Close Up Test Note: To guarantee proper coverage during this test, walk with the handset antenna down. At no more than 510 feet (1.53.1 m) from its radio module, use the following procedure:

1 Make sure the handset is turned off. 2 Press and hold down the Select button (

) for three seconds. 3 While still holding

, press

. The handset beeps twice, and the display shows the handset settings, indicating you are in Wireless Test Mode. (While in Local Mode, the MDW 9040 can still receive notification of incoming calls.) 4 To enter Wireless Test Mode, press W (9). WIRELESS TEST appears on the message line of the handset display. The handset beeps twice and vibrates, then you hear a simulated dial tone. This dial tone continues until you exit Wireless Test Mode. While in this mode, the MDW 9040 cannot make or receive calls. For more information, see Wireless Test Mode in Chapter 3. For all sets, do the following. 5 Press 1. The display should show a 9 or 10 for signal strength (an occasional 8 is acceptable). If it does not, see Chapter 5, Troubleshooting, for help with range problems. 6 Press 2. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 39 3 Using the MDW 9040 Pocket Phone Using Handset Features The display should show a 9 or 10 for voice quality (an occasional 8 is adaptable). If it does not, see Chapter 5, Troubleshooting, for help with range problems and/or voice quality problems. Note:

If you are seeing numbers lower than 8-10 for either signal strength or voice quality while performing the Close Up Test, please refer to the Troubleshooting Section in this manual. This will ensure that your installation meets all installation and environmental requirements. Edge of Range Test Note: To guarantee proper coverage during this test, walk with the handset antenna down. 1 Periodically check the signal strength and voice quality as you walk away from the radio module. Each time you press 1 or 2, you get a new reading. When you see a signal strength of 3 at a power level of 8, you are at the edge of range for the MDW 9040 Pocket Phone. The distance will vary depending on the environment, building structure, and other factors. The range in an average office building is 500700 feet (152.5213.5 m). If, however, dense walls intervene, the distance could be less. 2 With a signal strength of 3, press 2 to check the voice quality. When the voice quality is 7 or 8, the voice connection should be satisfactory. This is the edge of your usable range. Using Handset Features Waking Up the Phone In addition to being off-hook, the MDW 9040 has an energy-saving sleep or standby mode. The MDW 9040 goes to sleep 10 seconds after activity ceases (that is, after an alert stops ringing or after you hang up). You can wake up the phone in any of the following ways:

on the handset Press Press the Select-Row button Note: You can also press to activate the display to see whether you have a message or to check whether your alerter is enabled without actually turning the phone on (if the communications system is very busy, for instance). Press either of the volume control buttons (+ or -) Press Menu When you wake up the phone, the handset display is activated and shows line and handset status. 40 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Using Handset Features Using the MDW 9040 Pocket Phone 3 Placing a Call To place a call using your MDW 9040, use the following procedure:

1 Press on the handset (or the headset On/Off button if you have the headset attached) to turn the phone on. The MDW 9040 seizes an available line and a triangle or a square depending on your communications system) appears beside that line in the handset display. You hear a dial tone. 2 Dial the call as you would on a wired system phone. 3 To end the call, press

. Note: After 15 seconds, unless there is other activity on the phone, the handset goes into the energy-saving sleep mode. Answering a Call When you receive a call on your MDW 9040 Pocket Phone, you hear a ringing tone if your alerter is enabled, or you feel a vibration in the handset if the vibrator is enabled, or both. To answer the call, use the following procedure:

1 Press on the handset (or the headset On/Off button if you have the headset attached) to turn the phone on. You are automatically connected to the ringing line. 2 Speak into the handset to converse with your caller. 3 To end the call, press

. Note: After 15 seconds, unless there is other activity on the phone, the handset goes into the energy-saving sleep mode. Manually Selecting a Line or Programmed Button When you are placing or answering a call, the MDW 9040 automatically selects the line for you. In some situations, however, you may want to select a particular line (for example, to use an 800 line). To select a particular line or programmable/intercom/drop button, use the following procedure:

1 Press

. The icon displays steadily, and you are connected to an available line. 2 If the Selection arrow does not appear to the right of the row that includes the line one or more times until the arrow is to the or button you want to use, press right of that row. (See Column and Select Buttons earlier in this chapter for more information.) 3 Press the button that corresponds to the line or button within the Selection rectangle that you want to select. You are connected to the line or you have access to the button you chose. 4 To deselect the line or button, press

. For information about assigning features to buttons, see Programming Features for PARTNER, MERLIN, and MERLIN LEGEND Systems in Chapter 6. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 41 3 Using the MDW 9040 Pocket Phone Using Handset Features Preselecting a Line You may sometimes want to select a line other than the line to which the communications system automatically connects you. To preselect a line, you must first enable Line Preselection. See Enabling or Disabling Line Preselection earlier in this chapter. Once Line Preselection is enabled, use the following procedure:

1 If the handset is asleep, press to wake it up and activate the display. 2 If the Selection arrow does not appear to the right of the row that includes the line one or more times until the arrow is to the or button you want to use, press right of that row. (See Column and Select Buttons earlier in this chapter for more information.) 3 Press the Column (

) button that corresponds to the line within the Selection rectangle that you want to select. The icon flashes in the display and the handset emits double beeps. 4 Press

. The icon displays steadily, and you are connected to the line you chose. Accessing Certain Voice Mail Systems with a DEFINITY System After dialing into some voice mail systems (for example, Octel 200/250, 300/350), the MDW 9040 Pocket Phone may not provide touch tones in order to access the voice mail system prompts. If you experience this problem after dialing into your voice mail system, press twice.Your Pocket Phone will then generate touch tones and you will be able to navigate within your voice mail system. Feat/P When you end your call to your voice mail system, or press any non-dialpad button on your Pocket Phone (that is, Conf, Trans, Hold, Redial, Mute), your MDW 9040 will stop generating touch tones behind the voice mail system. You will need to press pressed a non-dialpad button. twice whenever you dial into these voice mail systems or after you have Feat/P Using a Headset Lucent Technologies offers the Supra 9031 headset, which is specifically designed for use with your MDW 9040 Pocket Phone or the Radium (over-the-ear) headset. A headset assists in call answering and provides hands-free operation. For ordering information, see Appendix D, Ordering Replacement and Optional Parts..

! CAUTION:

Plug ONLY the Supra 9031 headset cord or the Radium headset cord into the headset adapter. 42 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Using Handset Features Using the MDW 9040 Pocket Phone 3 Figure 15. Connecting a Headset to Your MDW 9040 Note: Calls cannot be heard on the handset receiver when the headset is plugged in to the headset adapter. The handset microphone is also deactivated. The range of the handset is slightly diminished when you are using a headset. You may need to move closer to the radio module or move the radio module closer to you. If desired, you can disconnect the headset from the handset without dropping the call, either by unplugging the headset adapter from the handset or by releasing the Quick Disconnect plug from the headset adapter cord. You can then use the handset as you normally would. Programming Switch-Related Features The following procedure for programming a switch-related feature is merely an example. It may not be true for all switches. Check with your system administrator for further information. 1 Turn on the handset by pressing

. 2 Enter the switch-specific Programming Mode. 3 Press Feat/P to alert the switch that you want to activate a switch-related feature. The switch enters Programming Mode, and the handset signals the user that he/she may continue. 4 Complete whatever steps necessary to give the switch any or all of the following information: the requested feature, the location of the button on which the feature will be programmed, any numbers used to activate the features, and any other information needed such as a telephone number or extension number to be called with an Abbreviated Dialing button. 5 Exit the switch-specific Programming Mode. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 43 3 Using the MDW 9040 Pocket Phone Carrying Your Pocket Phone The Handset Antenna The MDW 9040 Pocket Phone comes with a user-replaceable, flexible, retractable antenna. For maximum range and voice quality, always fully extend the antenna before placing or answering a call. You can receive a call (if you are within range of the radio module) without extending the antenna, but you may get the light indicating that you are out-of-range or there is poor signal strength. The antenna must be fully extended for optimal performance. icon may Replacing the Antenna If the antenna on your MDW 9040 Pocket Phone handset becomes damaged, you can order a replacement antenna (see Appendix D, Ordering Replacement and Optional Parts), and replace it yourself. To replace the antenna:

1 Fully retract the antenna. 2 Grasping the base of the antenna, unscrew it by turning it counterclockwise. 3 Grasping the base of the new antenna, screw it into the handset in a clockwise direction. Carrying Your Pocket Phone The MDW 9040 Pocket Phone has a loop in the upper corner to accommodate the included lanyard. You can attach the lanyard, as illustrated below, and slip the lanyard over your wrist to guard against dropping the phone. A leather carrying case is also available separately; see Appendix D, Ordering Replacement and Optional Parts.

+ and Volume Control Buttons Lanyard Loop Figure 16. Attaching the Lanyard Loop to the Handset Each battery pack (standard or extended) also comes with its own detachable clip that you can attach to the back of the battery pack, enabling you to attach the phone to your belt or purse strap. Be sure to use the clip that matches the battery pack; they are not interchangeable. 44 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Carrying Your Pocket Phone Using the MDW 9040 Pocket Phone 3 Fastening the Belt Clip To fasten the belt clip to the handset (or battery pack), refer to the following figure and set of instructions.

(...then push and snap)

(Latch...) Belt Clip Battery Pack

(outside) Figure 17. Fastening the Belt Clip Back of WT 1 Hold the handset (or battery pack) so that the back of the handset (or battery pack) is facing you. 2 Hold the belt clip so that it looks like the letter T. 3 Latch the right edge of the belt clip into the corresponding groove on the inner side of the battery pack. (The groove is about 1/4 inch from the top of the battery pack.) 4 Push the left edge of the belt clip and snap it into the corresponding groove on the inner side of the battery pack. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 45 3 Using the MDW 9040 Pocket Phone Carrying Your Pocket Phone Removing the Belt Clip To remove the belt clip from the battery pack, refer to the following figure and set of instructions. Belt Clip Edge

(Push out to detach) Belt Clip Larger Edge Battery Pack

(inside) Figure 18. Removing the Belt Clip 1 Remove the battery pack from the handset. 2 Hold the battery pack so that the inside of the pack is facing you. 3 Find the larger edge of the belt clip that is fastened to the battery pack. 4 Push the larger edge of the belt clip out and away from the battery pack until you free the clip from the pack. 46 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Overview Overview Troubleshooting 4 4 Troubleshooting If you have a problem with your MDW 9040 Pocket Phone, you may be able to solve it by following the procedures included in this chapter. If you cannot resolve the problem, call for customer support as described in the Copy and Legal Notices at the beginning of this book. The problems in this chapter are organized as follows:

Installation Problems (page 48) Handset Problems (page 48) Battery Problems (page 50) Voice Quality Problems (page 51) Range Problems ( page 53) Battery Charger Problems (page 53) MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 47 4 Troubleshooting Installation Problems Installation Problems Symptom Possible Causes Possible Solutions More than one DRM has the CONTROL LED lit. After you plug in the telephone cable into one of the Line jacks on the DRM, the DRM POWER LED does not light. The Sync cable was not connected between all DRM units. The Line cord is not connected to a live switch port. The DRM is too far from the switch. 1 Verify that all Sync cables are daisy-chained and are fully inserted in the DRM SYNC jacks. Verify that the Line cord is connected to a working switch port. You will need to connected an auxiliary power supply to the DRM. Handset Problems Symptom Possible Causes Possible Solutions After you press

, nothing appears on the display. There is no battery pack in the handset. Battery pack is not inserted properly in the handset. Battery pack is not charged.

, After you press the handset beeps twice, the Radio Frequency icon (

) flashes on the display, and then display goes blank. Battery pack is defective. Handset is out of range of its matching DRM. Handset is not registered. Another electrical device or metal walls are causing interference. Insert a battery pack in the handset. Reinsert the battery pack in the handset. Place the handset with its battery into the handset cradle until fully charged, or remove the handset battery pack, and place it in the battery chargers spare battery compartment until fully charged. If you have a charged battery pack, use it while the other battery pack recharges. Call Customer Support for a replacement battery.*

Fully extend the handset antenna. Move the handset closer to the radio module. The handset and DRM must be registered with each other. Remove the electrical device that is causing interference, or move the handset or the radio module to another location. DRM is not powered. Power the DRM. 48 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Handset Problems Troubleshooting 4 Symptom Possible Causes Possible Solutions

*See Customer Support on the inside front cover of this book While you are talking and walking, the handset beeps and the RF icon (

) flashes on the handset display. You keep walking away from the handsets matching DRM, the handset double beeps five times, the display goes blank, and your call appears to be disconnected. After you press

, dial tone is not heard. You can hear the party on the other end, but they cannot hear you. The Mute icon (

appears in the handset display.

) When placed in the battery charger's handset cradle, the handset does not turn off. You are out-of -range of the radio module. YOUR CALL HAS NOT BEEN DISCONNECTED. IT HAS BEEN PLACED ON HOLD. Move back toward the DRM. Press

, then proceed as you would for any call placed on Hold. Telephone line cord is not plugged into the radio module. Communications system switch is not operating properly. Plug the telephone line cord into the DRM. Check the wiring for the switch and verify that the switch has power. Station wiring is incorrect. button was pressed inadvertently. Check your station wiring, referred to in Auxiliary Power and Switch Wiring in Chapter 2 and your switch manuals station port wiring configuration. Press Mute function. again to turn off the Battery charger is plugged into an electrical outlet controlled by a switch, and the switch is turned off. Battery charger's power cord is not inserted or is not inserted properly. Plug the battery charger into an outlet not controlled by a switch. 1 Unplug the power cord/AC adapter from the electrical outlet. 2 Disconnect the power cord/AC adapter from the battery charger. 3 Carefully reconnect the power cord/AC adapter to the battery charger. 4 Plug the power cord/AC adapter back into the electrical outlet. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 49 4 Troubleshooting Handset Problems Symptom Possible Causes Possible Solutions Handset does not ring or vibrate. Alerter is disabled and vibrator is disabled. Enable the alerter and/or the vibrator. After you press or

, the display does Handset must be programmed for Backlighting. Enable the Backlighting feature. Refer to Chapter 3. not light. After you press or

, the handset does not wake up or turn on. Battery pack may not be charged. Battery pack may have malfunctioned. If you have one, try a different battery pack. Call for Customer Support.*

* See Customer Support on the inside front cover of this book Battery Problems Symptom Possible Causes Battery icon (

) appears in the handset display. Battery icon (

) flashes in the handset display and the handset beeps twice. This is normal operation for the MDW 9040 Pocket Phone. Battery power is low. Battery pack needs to be refreshed. Battery pack needs to be refreshed a second time. Handset battery pack does not last as long as it used to under similar conditions. You get less than 3 hours of talk time when you use a standard battery pack that was refreshed. You get less than 8 hours of talk time when you use an extended battery pack that was refreshed. Battery pack needs to be refreshed a second time. Refresh the battery pack. 50 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Possible Solutions No action is required. You have 5 minutes or less of talk time left. Either:

Complete your call, turn the handset off, and recharge the battery pack. If you have a fully charged spare battery pack, place your call on Hold. Swap the battery packs, then turn the handset on and proceed as you would for any call placed on Hold.

) When the Battery icon (

flashes, insert the handset with its battery into the handset cradle and press the REFRESH button, or insert the handset battery pack into the spare battery compartment until the SPARE LED is steady green. Refresh the battery pack. Voice Quality Problems Troubleshooting 4 Voice Quality Problems Symptom Possible Causes Possible Solutions Handset voice quality and range have degraded. A competing radio device (for example, a wireless bar-code scanner) has been installed in the area. Both products are competing for the same air space and will conflict when both are being used. Place the handset in Wireless Test Mode as described in Chapter 3. If the signal strength and voice quality readings are low, look for a newly installed radio device nearby. Remove it or move your handsets matching radio module at least 6 feet (1.8 m) away from the potential interference. DRMs are out of synchronization

(that is, more than DRM CONTROL LED is lit. Verify that all Sync cables are daisy-chained and fully inserted in the correct DRM Sync jacks. Antenna of the DRM is too close to the ceiling. Reinstall the DRM so that its antenna is 612 inches

(15.230.5 cm) from the ceiling. You have a malfunctioning DRM. 1 Unpower all but one DRM. 2 Test each DRM individually, verifying that the POWER and CONTROL LEDs on each DRM light. 3 If the POWER or CONTROL LED does not light, the DRM is malfunctioning. Replace the DRM. Fully extend the handset antenna. Reinstall the DRM so that it is away from electrical equipment and as high as possible on the wall (but with radio module antennas 612 inches (15.230.5 cm) from the ceiling). See General Positioning Rules in Chapter 2 for more information. Move the handset at least 6 feet

(1.8 m) away for 3 6 DRMs, or 10 feet (3.1 m) away for 7 or more DRMs. Handset antenna is only partially extended. There are environmental limitations. Voice quality in a specific location is poor and noisy. Handset is too close to the DRMs. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 51 4 Troubleshooting Voice Quality Problems Symptom Possible Causes Possible Solutions Place the handset in Wireless Test Mode and determine the signal strength and voice quality as described in Chapter 3. Use the Close-Up Test described in Performance/Range Test in Wireless Test Mode in Chapter 3. Check the connection between the DRM and the communications system switch/control unit as described in Auxiliary Power and Switch Wiring in Chapter 2. Report line trouble to your local phone company. Refer to Chapter 5, MDW 9040 Pocket Phone Compatibility, to reset line ringing options. Refer to Chapter 5, MDW 9040 Pocket Phone Compatibility, to reset line ringing options. Volume is too low at any setting and there is noise on the line. Handset or DRM is not working properly. Connection between the DRM and the communications system switch/control unit is incorrect. Telephone line may be producing noise. Communications system in key mode has all lines set to ring. An incoming call wakes up all of the other DRMs at the same time to ring the other phones. Line ringing options are incorrectly set. You are on a call and you hear radio interference when another call rings. Voice quality for a call in progress degrades for more than 6 seconds

(PARTNER, PARTNER Plus, PARTNER II, PARTNER Advanced Communications System in key mode, MERLIN, MERLIN Plus, and MERLIN II Systems only). 52 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Range Problems Range Problems Troubleshooting 4 Symptom Possible Causes Possible solutions Handset is out of range of its matching DRM. Radio module station wiring is Station wiring is incorrect. not connected to the switch. Station port is set to NO RING You are out of range of the radio module. YOUR CALL HAS NOT BEEN DISCONNECTED. IT IS STILL ON HOLD. Move the handset closer to the DRM. Check your station wiring, referring to the table in Auxiliary Power and Switch Wiring in Chapter 2, and your switch manuals station port wiring configuration. Check your switch manual for the correct settings. Move back toward the radio module. Press would for any call placed on Hold.

, then proceed as you No ring on an incoming call. After placing a call on Hold, you walk away from the handsets matching DRM. Your handset beeps, the RF icon (

handset display flashes, and your call appears to be disconnected.

) on the Battery Charger Problems Symptom Possible Causes Possible solutions No LEDs on battery charger light. HANDSET LED on battery charger does not light when the handset is placed in the battery charger. Battery charger is plugged into an electrical outlet controlled by a switch and the switch is turned off. Handset is not seated properly in battery chargers handset cradle. Contacts in the handset cradle or on the battery pack are dirty. Battery pack is defective. Plug the battery charger into an outlet not controlled by a switch. Reseat the handset in the battery charger's handset cradle, as described in Inserting the Handset into the Battery Chargers Handset Cradle in Chapter 2. 1 Verify that there are no obstructions on the handset or battery charger contacts. 2 Unplug the charger and clean the contacts with a soft eraser. 3 Clean the handset contacts with a soft eraser. If you have a fully charged spare battery pack, use it to replace the battery pack in the handset. 1 Place the questionable battery pack in the battery chargers Spare battery compartment. 2 Wait one minute. If the SPARE LED flashes red, order a new battery pack. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 53 4 Troubleshooting Battery Charger Problems Symptoms Possible Causes Possible Solutions HANDSET LED on the battery charger flashes red. Battery pack is defective. Contacts in the handset cradle or on the battery pack are dirty. Handset is not seated properly in the battery charger's handset cradle. SPARE LED on battery charger does not light when the battery pack is placed in the spare battery compartment. Battery pack is not seated properly in the spare battery compartment. Contacts on the battery pack or in the spare battery compartment are dirty. Battery pack is defective. If you have a battery pack in the handset and one in the spare battery compartment, remove both battery packs from the charger to clear the red flashing LED. Then test each battery pack separately as follows:

1 Place the battery pack in the battery chargers spare battery compartment. 2 Wait one minute. If the SPARE LED flashes red, order a new battery pack. 1 Verify that there are no obstructions on the handset or battery charger contacts. 2 Unplug the charger and clean the contacts with a soft eraser. 3 Clean the handset contacts with a soft eraser. Reseat the handset in the battery chargers handset cradle, as described in Inserting the Handset into the Battery Chargers Handset Cradle in Chapter 2. Reseat the battery pack in the battery chargers spare battery compartment. 1 Verify that there are no obstructions on the battery pack or battery charger contacts. 2 Unplug the charger and clean the contacts with a soft eraser. 3 Clean the battery pack contacts with a soft eraser. 1 Insert the questionable battery pack in the handset and place the handset in the handset cradle. 2 Wait one minute. If the HANDSET LED flashes red, order a new battery pack. 54 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Battery Charger Problems Troubleshooting 4 Symptoms Possible Causes Possible Solutions SPARE LED on battery charger flashes red. Battery pack is defective. Contacts on the battery pack or in the battery charger's Spare battery compartment are dirty. Battery pack is not seated properly in the spare battery compartment. If you have a battery pack in the handset and one in the Spare battery compartment, remove both battery packs from the charger to clear the red flashing LED. Then test each battery pack separately as follows:

1 Insert the battery pack in the handset and place the handset in the battery chargers handset cradle. 2 Wait one minute. If the HANDSET LED flashes red, order a new battery pack. 1 Verify that there are no obstructions on the battery pack or battery charger contacts. 2 Unplug the charger and clean the contacts with a soft eraser. 3 Clean the battery pack contacts with a soft eraser. Reseat the battery pack in the battery chargers spare battery compartment, as described in Inserting the Handset into the Battery Chargers Handset Cradle in Chapter 2. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 55 5 MDW 9040 Pocket Phone Compatibility Programming and Call Handling Instructions The MDW 9040 handset can display the status of up to 12 telephone lines, but the number of lines supported by the associated switches varies. After you have installed your MDW 9040 and understand the controls and displays, use the programming and call-handling instructions that came with your communications system. Follow the user instructions for the phone type identified in the table below:

For this release... Of this communications system... used with this DRM Type Use the instructions for a... R1, R2, R3, R4 PARTNER 3204-DRE R1, R3, R4, R4.1 PARTNER II R1, R2, R3, R4, R4.1 R1, R2, R3.1 PARTNER Plus PARTNER Advanced Communications System FP 1&2 FP 2 MERLIN (206, 410) 3204-DRE MERLIN (820) FM 1, 2, 3, 4, & 5 MERLIN (1030, 3070) FM 1, 2, R3 MERLIN II R1, R2 MERLIN Plus R1, R1.1, R2, R2.1, R3, R4, R5, R6 MERLIN LEGEND R7 R2 MERLIN LEGEND MERLIN MAGIX 3204-DRD MLS-12D or 18D phone*

(Apparatus code 7311H) BIS-22D phone

(Apparatus code 7315H) Note: The MDW 9040 display and mail capabilities will function only if your system supports:

1 Analog/Hybrid display sets. 2 Hybrid pack connections with necessary tone generation for AUDIX/VOICE MAIL interaction. Consult your System Administration manuals for this compatibility. If your system does not support the items above, consult the System Administration manual for the BIS-10 phone

(Apparatus Code 7303S). MLS-12D phone

(Apparatus code 7311H) with an ETR card 8- or 10-button 4400 Series phone

(Apparatus code 7317H) G1, G2, G3 DEFINITY 3204-DRD 8410D Legend: R = Release, FP = Feature Package, FM = Feature Module, G = Generic MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 57 5 MDW 9040 Pocket Phone Compatibility Programming and Call Handling Instructions Note: The MDW 9040 Pocket Phone is fully compatible with the PARTNER family of communication systems. For the remaining communications systems, however, you must carefully note the functional differences between your wireless phone and the phone type identified in the table on the previous page. Differences are summarized on the following pages. Some systems do not support display features. In these cases, the display is not available; the MDW 9040 works as a nondisplay set. Programming Features for PARTNER, MERLIN, and MERLIN LEGEND Systems On all PARTNER, MERLIN, and MERLIN LEGEND systems, you can assign a feature to an available button (a button that does not have a line or another feature assigned to it):

1 To enter programming mode, turn on the handset, press Intercom

, then press Feat/P followed by 0 0. 2 Press the Select button (

) to move the Selection arrow to the row of line indicators containing the available button. 3 Press the Column button (

) under the button that you want. 4 Program the feature (using the procedure described in the manual for your PARTNER, MERLIN, or MERLIN LEGEND Communications Systems). Note: Some features provide a visual indication in the handset display that the feature is turned on. Be aware that if you turn off the handset while using one of these features, you may forget that the feature is on. To verify the status of a such a feature, you can simply press the button to wake up the phone and activate the display. 5 To exit programming mode, press Feat/P followed by 0 or turn off the handset. Note: The above instructions do not apply to DEFINITY Systems, because in those systems, features are assigned by the system administrator. 58 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Communications System Compatibility MDW 9040 Pocket Phone Compatibility 5 Communications System Compatibility This section describes some communications system-dependent programming to help you optimize the performance of your MDW 9040 Pocket Phone. It also describes how the buttons on a wired phone for your communications system map to the buttons on your MDW 9040. Turn to the information appropriate to your communications system:

PARTNER MERLIN MERLIN MAGIX DEFINITY PARTNER Systems Button Mapping for PARTNER Systems On PARTNER Systems, the MDW 9040 emulates an MLS-12D telephone. The following diagram illustrates the button assignments on an MLS-12D phone and the corresponding assignments on the MDW 9040 Pocket Phone. MLS-12D 09/10 TUE 10:24a C 5 1 D 6 2 7 3 8 4 Intercom Intercom A B Ext. Volume Speakerphone Spkr Mic HFAI Message ABC 2 JKL 5 TUV 8 0 DEF 3 MNO 6 WXYZ 9

Feature Conf Transfer Hold 1 GHI 4 PQRS 7 C 5 1 D 6 2 7 3 8 4 Intercom Intercom A B Ext. Volume Speakerphone Spkr Mic HFAI 212 555 1212 MSG ON 5 1 A 6 2 B 7 3 C 8 4 D On/Off Redial Mute Feat/P Conf 1 4 GHI 2 5 ABC JKL 3 DEF MNO6 Trans 7 PQRS TUV8 9 WXYZ Hold 0 OPER TransTalk Figure 19. Button Mapping for an MDW 9040 Connected to the PARTNER Systems MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 59 5 MDW 9040 Pocket Phone Compatibility Communications System Compatibility Setting the Line Ringing Options for PARTNER Systems Use the following guidelines to ensure optimal voice quality when using MDW 9040 Pocket Phones with a PARTNER, PARTNER Plus, PARTNER II, or PARTNER Advanced Communications System in key mode:

Note: For PARTNER II hybrid systems that use pooled lines, set the Line Ringing options as described in the following table if more than six MDW 9040 Pocket Phone handsets have the same pooled line appearance. Telephone Communications System PARTNER TransTalk 9000 System with 7 12 Handsets TransTalk 9000 System with 13 18 Handsets 1 Set Line Ringing for the first six handsets to Ring. Not applicable; PARTNER supports up to 12 phones. 2 Set Line Ringing for each additional handset to No Ring.

(Install an external audible alert for these extensions.) PARTNER Plus 1 Set Line Ringing for the first 1 Set Line Ringing for the first six PARTNER II PARTNER Advanced Communications System six handsets to Ring. handsets to Ring. 2 Set Line Ringing for each 2 Set Line Ringing for handsets 7 12 additional handset to Delayed Ring. to Delayed Ring. 3 Set Line Ringing for each handset beyond the first 12 (handsets 13 18) to No Ring. (Install an external audible alert for these extensions.) The MDW 9040 does not have a speaker; therefore, it does not support voice announce/page and call groups. 60 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Communications System Compatibility MDW 9040 Pocket Phone Compatibility 5 MERLIN Systems On MERLIN II and MERLIN LEGEND Systems, you must connect your wireless phone to an available jack on either a 408 outside line/analog telephone module or an 008 analog telephone module. Since the MDW 9040 does not have a speaker function, the Voice Announce feature must be disabled. It is recommended that you use MERLIN 206/410/820 Systems installed with Feature Package 2 with your wireless phone, so that you can disable that feature. Since the MDW 9040 has no speaker function, it should not be assigned to a paging group. To program the Ringing Option feature, use the triangle and rectangle indicators in the display as the equivalent of red and green LEDs, respectively. For MERLIN II System users, if you program an Auto Intercom button, idle line preference must be set to intercom. If any of your incoming lines has the Call Waiting feature, use the Recall feature

(letter C in the display) and press it before you pick up a waiting call. You can dial # 5 0 before you pick up a waiting call on the following: MERLIN 206/410/820 Systems only with Feature Package 2, and all MERLIN Plus, MERLIN II, and MERLIN 1030/3070 systems. Pressing the button disconnects the call. Feat/P button on the MDW 9040 allows you only to enter programming The mode. It does not work when using MERLIN LEGEND System features. To use MERLIN LEGEND System feature codes with this phone, program any available button as a System Feature button. This enables you to use the wide array of MERLIN LEGEND System features by turning the set on, pressing the System Feature button, and dialing the appropriate * code number. Note: MERLIN LEGEND does not support Caller ID and some other Display features to Analog/Hybrid terminals, such as the MDW 9040. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 61 5 MDW 9040 Pocket Phone Compatibility Communications System Compatibility Button Mapping for MERLIN Systems except MERLIN 410 and MERLIN 820 On all MERLIN Systems, the MDW 9040 emulates a Model BIS-22D phone

(Apparatus Code 7315H). The BIS-22D button assignments, however, differ depending on the MERLIN System used. The following diagram illustrates the BIS-22D button assignments and the corresponding assignments on the MDW 9040 for all MERLIN systems except MERLIN 410 and MERLIN 820. (See the next section for button mapping for MERLIN 410 and MERLIN 820 Systems). 4 3 2 1 A Time/Timer Set Exit Start Stop Fwd Rev 3 2 1 B A 8 7 6 5 4 Conference Transfer D 1 4GHI 7PRS

Hold Pause 3DEF 6MNO 9WYZ

2ABC 5JKL 8TUV 0Oper Message HFAI Mic Spkrphone Volume C Recall Drop 212 555 1212 MSG ON 5 1 A 6 2 B 7 3 C 8 4 D On/Off Redial Mute Feat/P Conf 1 4 GHI 2 5 ABC JKL 3 DEF MNO6 Trans 7 PQRS TUV8 9 WXYZ Hold 0 OPER TransTalk Figure 20. Button Mapping for an MDW 9040 Connected to All MERLIN Systems EXCEPT the MERLIN 410 and the MERLIN 820 Systems Note: The button labeled C and the button labeled D on the MDW 9040 Pocket Phone display automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the 7315H phones. 62 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Communications System Compatibility MDW 9040 Pocket Phone Compatibility 5 Button Mapping for MERLIN 410 and MERLIN 820 Systems The following diagram illustrates the button assignments on a BIS-22D phone used for MERLIN410 and 820 Systems and the corresponding assignments on the MDW 9040 Pocket Phone. (See the previous section for button mapping for all other MERLIN Systems, including MERLIN LEGEND Systems). 4 3 2 1 A Time/Timer Set Exit Start Stop Fwd Rev 4 3 2 1 A 8 7 6 5 B Conference Transfer D 1 4GHI 7PRS

Hold Pause 3DEF 6MNO 9WYZ

2ABC 5JKL 8TUV 0Oper Message HFAI Mic Spkrphone Volume C Recall Drop 212 555 1212 MSG ON 5 1 A 6 2 B 7 3 C 8 4 D On/Off Redial Mute Feat/P Conf 1 4 GHI 2 5 ABC JKL 3 DEF MNO6 Trans 7 PQRS TUV8 9 WXYZ Hold 0 OPER TransTalk Figure 21. Button Mapping for an MDW 9040 Connected to a MERLIN 410 or a MERLIN 820 System Note: The button labeled C and the button labeled D on the MDW 9040 Pocket Phone display automatically default to the buttons labeled C (Recall) and D (Drop), respectively, on the 7315H phones. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 63 5 MDW 9040 Pocket Phone Compatibility Communications System Compatibility Setting the Line Ringing Options for MERLIN Systems Use the following guidelines to ensure optimal voice quality when using MDW 9040 Pocket Phones with MERLIN, MERLIN Plus, and MERLIN II:

Telephone Communications System MERLIN MERLIN II MERLIN Plus TransTalk 9000 System with 7 12 Handsets TransTalk 9000 System with 13 18 Handsets 1 Set Line Ringing for the first 1 Set Line Ringing for the first six six handsets to Ring. handsets to Ring. 2 Set Line Ringing for each 2 Set Line Ringing for handsets 7 12 additional handset to Delayed Ring. to Delayed Ring. 3 Set Line Ringing for each handset beyond the first 12 (handsets 13 18 to No Ring. (Install an external audible alert for these extensions.) Note: For MERLIN LEGEND Systems that use pooled lines, set the Line Ringing options as described in the above table, if more than six MDW 9040 Pocket Phone handsets have the same pooled line appearance. The above Line Ringing options are not necessary for MERLIN LEGEND Systems that use the TransTalk MDW 9040 Pocket Phones as PBX extensions. MERLIN MAGIX System Button Mapping for MERLIN MAGIX System On the MERLIN MAGIX System, the MDW 9040 emulates either an 8- or a 12-

button 4400 Series telephone. Button mapping to a 12-button is used when there is one line of text designated for switch messages Button mapping to an 8-button is used when there are two lines of text designated for switch messages The figure on the next page illustrates the button assignments on a 12-button 4400 Series set and the corresponding assignments on the MDW 9040 Pocket Phone. 64 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Communications System Compatibility MDW 9040 Pocket Phone Compatibility 5 Figure 22. Button Mapping for an MDW 9040 Connected to a MERLIN MAGIX Systems Setting the Line Ringing Options for the MERLIN MAGIX System Use the following guidelines to ensure optimal voice quality when using MDW 9040 Pocket Phones with a MERLIN MAGIX switch:

Telephone Communications System TransTalk 9000 System with More Than 6 Handsets MERLIN MAGIX System 1 When TransTalk 9040 handsets are configured as individual PBX extensions, no Line Ringing options are necessary. 2 When TransTalk 9040 handsets are configured in pooled PBX or group PBX extensions (multiple 9040 handsets as members of coverage answer groups), where all incoming calls ring all handsets at the same time, refer to section Setting the Line Ringing Options for MERLIN Systems earlier in this chapter. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 65 5 MDW 9040 Pocket Phone Compatibility Communications System Compatibility DEFINITY Systems This phone must be administered as an 8410D. Consult your DEFINITY switch administration documentation for the 8410D to program features on the MDW 9040 phone. The 8410D phones are programmed for DEFINITY Systems using four STATION Administration screens. Enter 8410D in the Type field on the first screen to bring up the following two screens.

The following illustrations show in parentheses the MDW 9040 Pocket Phone button assignments on Pages 3 and 4 of the STATION Administration screens. The button labeled D on the MDW 9040 Pocket Phone display automatically defaults to the button labeled 04 (Drop) on the 8410D phones. 66 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Communications System Compatibility MDW 9040 Pocket Phone Compatibility 5

Note: Page 3 above is the recommended button programming. The Feat/P button must be pressed twice to Exit from the Softkey menu (for example, exiting Directory mode). Button 8 on the MDW 9040 phone, when used with Line Preselection, allows for toggling between the two lines of Display information.

Note: All Softkey button assignments should be initially removed when administering an MDW 9040 terminal. The desired Softkey features can then be properly programmed on the DCP Pocket Phone Programmable buttons (buttons 1-7). Button 8 is a firmware-

programmed hard Scroll button on the MDW 9040 phone.

Button Mapping for DEFINITY Systems On DEFINITY Systems, the MDW 9040 should be aliased as an 8410D phone. The following diagram illustrates the 8410D button assignment, and the corresponding assignments on the MDW 9040 for DEFINITY systems. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 67 5 MDW 9040 Pocket Phone Compatibility Communications System Compatibility 5 1 A 6 3 B 7 3 C 8 4 D Button 8 on the 9040 is the Select Row button

(non-programmable) 8410D Menu Exit Prev Next A B C 1 2 3 4 5 6 7 Volume Ring Test Mute Speaker 08 06 04 0A Message 1 ABC 2 DEF 3 JKL 5 TUV 8 GHI MNO 4 6 PQRS WXYZ 7 9

* O #

04 = Button D Drop On/Off Redial MenuMute Feat/P 1 2 ABC 3 DEF Conf GHI 4 5 JKL 6 MNO Trans PQRS 7 8 TUV 9 WXYZ Hold 0 OPER Figure 23. Button Mapping for an MDW 9040 Connected to a DEFINITY System Setting the Line Ringing Options for DEFINITY Systems Use the following guidelines to ensure optimal voice quality when using MDW 9040 Pocket Phones with DEFINITY Systems:

Telephone Communications System TransTalk 9000 System with More Than 6 Handsets DEFINITY System 1 When TransTalk 9040 handsets are configured as individual PBX extensions, no Line Ringing options are necessary. 2 When TransTalk 9040 handsets are configured in pooled PBX or group PBX extensions (multiple 9040 handsets as members of coverage answer groups), where all incoming calls ring all handsets at the same time, refer to section Setting the Line Ringing Options for PARTNER Systems earlier in this chapter. Note: For DEFINITY Systems that use pooled lines, set the Line Ringing options as described in the above table if more than six MDW 9040 Pocket Phone handsets have the same pooled line appearance. 68 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 A Warranty and Repair Information Lucent Technologies Limited Warranty and Limitation of Liability Lucent Technologies warrants to you, the customer, that your wireless telephone system will be in good working order on the date Lucent Technologies or its Authorized Dealer delivers or installs the system, whichever is later

(Warranty Date). If you notify Lucent Technologies or its Authorized Dealer within one year of the Warranty Date that your system is not in good working order, Lucent Technologies will, without charge to you, repair or replace, at its option, the system components that are not in good working order. Repair or replacement parts may be new or refurbished and will be provided on an exchange basis. If Lucent Technologies determines that your system cannot be repaired or replaced, Lucent Technologies will remove the system and, at your option, refund the purchase price of your system or apply the purchase price towards the purchase of another Lucent Technologies system. If you purchased your system directly from Lucent Technologies, Lucent Technologies will perform warranty repair in accordance with the terms and conditions of the specific type of Lucent Technologies maintenance coverage you selected. A written explanation of Lucent Technologiess types of maintenance coverage may be obtained from Lucent Technologies by calling 1-800-247-7000 (in the continental U.S. only). If you purchased your system from a Lucent Technologies Authorized Dealer, contact your dealer for the details of the maintenance plan applicable to your system. This Lucent Technologies limited warranty covers damage to the system caused by power surges. Unless otherwise expressly agreed to in a written agreement signed by Lucent Technologies, Lucent Technologies will not be responsible under this limited for damages resulting from:

Failure to follow Lucent Technologiess installation, operation, or maintenance instructions;

Unauthorized system modification, movement, or alteration;

Unauthorized use of common carrier communication services accessed through the system;

Abuse, misuse, or negligent acts or omissions of the customer and persons under the customers control; or Acts of third parties and acts of God. LUCENT TECHNOLOGIESS OBLIGATION TO REPAIR, REPLACE, OR REFUND, AS SET FORTH ABOVE, IS YOUR EXCLUSIVE REMEDY. EXCEPT AS SPECIFICALLY SET FORTH ABOVE, LUCENT TECHNOLOGIES, ITS AFFILIATES, SUPPLIERS, AND DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 69 A Warranty and Repair Information Repair Information Limitation of Liability Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of:

(1) the direct damages proven; or (2) the repair cost, replacement cost, license fee, annual rental charge, or purchase price, as the case may be, of the equipment that directly gives rise to the claim. Except as provided below, Lucent Technologies and its affiliates and suppliers shall not be liable for any incidental, special, reliance, consequential, or indirect loss or damage incurred in connection with the equipment. As used in this paragraph, consequential damages include, but are not limited to, the following: lost profits, lost revenues, and losses arising out of unauthorized use (or charges for such use) of common carrier telecommunications services or facilities accessed through or connected to the equipment. For personal injury caused by Lucent Technologies negligence, Lucent Technologiess liability shall be limited to proven damages to person. No action or proceeding against Lucent Technologies or its affiliates or suppliers may be commenced more than twenty four

(24) months after the cause of action accrues. THIS PARAGRAPH SHALL SURVIVE FAILURE OF AN EXCLUSIVE REMEDY. Repair Information Outside the continental U.S., contact your Lucent Technologies Representative or local Authorized Dealer for warranty and repair information applicable to your system. In-Warranty Repairs If you purchased or leased your system directly from Lucent Technologies, Lucent Technologies will repair it free of charge during the one-year warranty period. Simply call for customer support as instructed in the Copyright and Legal Notices at the beginning of this book. Business-Day service is standard during the warranty period. Business-Day service is performed during normal business hours. (Around-the-Clock service is not available for phones.) If you purchased or leased your system through a Lucent Technologies Authorized Dealer, contact your dealer for repairs. Post-Warranty Repairs If you purchased the system from Lucent Technologies and you have a post-warranty service contract, Lucent Technologies service is provided under the terms of that contract. To significantly reduce unexpected repair costs after the warranty period, you can purchase a post-warranty service contract from Lucent Technologies. If you do not have a contract, Lucent Technologies service is provided on a time-and-materials basis by calling for customer support as instructed on the inside front cover of this book. A contract provides to you, within the applicable coverage period and response times, service calls with no charge for parts and labor on covered repairs. To order a post-warranty service contract, call 1-800-247-7000 (in the continental U.S. only). If you leased your system from Lucent Technologies, Business-Day service is included in your lease. If you purchased or leased your system through a Lucent Technologies Authorized Dealer, contact your dealer for repairs. 70 Issue 1 May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 B Regulatory Information This appendix contains information about the Federal Communications Commission and Industry Canada. FCC Part 15 Rules The Lucent Technologies MDW 9040 Wireless Pocket Phone has been tested and has been found to comply with FCC Part 15 Rules. These specifications are designed to provide reasonable protection against harmful interference in a commercial or residential installation. This wireless telephone generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If the telephone does cause harmful interference to radio or television reception, which can be determined by turning the telephone off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Where it can be done safely, reorient the receiving television or radio antenna. To the extent possible, relocate the television, radio, or other receiver with respect to the telephone. Plug the telephone into an electrical outlet that is not on the same circuit as one used by the radio or television. IC RSS-210 Compliance This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions:

This device may not cause interference. This device must accept any interference including interference that may cause undesirable operation of the device. The user is cautioned that modifications to this telephone, not expressly approved by Lucent Technologies, could void the users authority to operate the equipment. Hearing Aid Compatibility This wireless telephone is compatible with inductively coupled hearing aids. MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 71 C Specifications GENERAL Model:

Dimensions and Weights:

MDW 9040 Wireless Pocket Phone Handset Handset w/Battery Pack Battery Charger (BC) Battery Charger w/ Battery Pack Standard Battery Pack Extended Battery Pack Headset w/Cord (approx.) Radio Module (RM) Power Supply (BC) Power Supply (RM) 6.0"(L) x 1.0"(D) x 2.25"(W) 15.24 x 2.54 x 5.71 cm 6.0"(L) x 1.0"(D) x 2.25"(W) 15.24 x 2.54 x 5.71 cm 9.75"(L) x 5.13"(H) x 3.94"(W) 24.77 x 13.03 x 10.01 cm 9.75"(L) x 5.13"(H) x 3.94"(W) 24.77 x 13.03 x 10.01 cm 3.0"(L) x .75"(H) x 2.5"(W) 7.6 x 1.9 x 6.35 cm 3.0"(L) x .95"(H) x 2.5"(W) 7.6 x 2.4 x 6.35 cm 10.5"(L) x 1.2"(H) x 5.6"(W) 26.67 x 3.05 x 14.22 cm 12.1"(L) x 1.5"(H) x 5.5"(W) 30.73 x 3.81 x 13.97 cm 3.35"(L) x 2.70"(H) x 2.19"(W) 8.50 x 6.85 x 5.55 cm 3.19"(L) x 1.94"(H) x 2.17"(W) 8.09 x 4.92 x 5.50 cm 0.33 lb 0.15 kg 0.55 lb 0.25 kg 1.00 lb 0.45 kg 1.22 lb 0.55 kg 0.22 lb 0.10 kg 0.35 lb 0.16 kg 0.17 lb 0.08 kg 1.50 lb 0.68 kg 1.75 lb 0.80 kg 1.10 lb 0.50 kg MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 73 C Specifications GENERALContinued Operating and Storage Temperature:

Mandatory Numbers are in bold; Suggested Numbers are in regular type Handset DRM Batteries Electrical Specifications:

(Power) Battery Charger Handset Battery Charger (BC) Radio Module (RM) Carrier (CA) w/6 RMs Power Supply (BC) Power Supply (RM) Power Supply (CA) Operating Temperature:

-10 to 50C, 5 95% humidity

(-20 to 60C, 0 95 humidity is desirable) Storage Temperature:

-30 to 65C, 0 95% humidity Operating Temperature:

0 to 50C, 5 95% humidity

(10 to 60C, 0 95% is desirable) Storage Temperature:

-30 to 65C, 0 95% humidity Operating Temperature:

5 to 40C in the battery charger

-20 to 60C, 0 95% humidity is desirable in-use Storage Temperature:

-20 to 50C for short-term storage, 45 85% humidity

-20 to 30C for long-term storage Operating Temperature:

5 to 40C, 20 90% humidity Storage Temperature:

-40 to 75C, 5 90% humidity

-30 to 75C for long-term storage 1.0 watt 15 watts 4.0 watts 24.0 watts 15 watts (10V 1.5 A) 6.0 watts (10V 600mA) 30.0 watts (9V) Battery Pack Life:

Standard Nickel Metal Hydride 3 hours talk time/22 hours standby time Extended Nickel Metal Hydride 8 hours talk time/72 hours standby time RF SYSTEM PARAMETERS:

Frequency Band:

902 928 MHz Channel Spacing:

400 KHz Total Channel Capability:

25 (Channels Dynamically allocated out of 110) Duplex Method:

Time Division Duplex (TDD) (Transmit and Receive on same frequency) Transmitter Output Power:

Dynamic Power Adjustment: 1mW ERP Minimum to 250mW ERP Maximum 74 Issue 1, May 2000 MDW 9040 Wireless Pocket Phone Installatio, Troubleshooting, and Use, 503-801-190 GENERALContinued Specifications C Receiver Sensitivity:

OTHER:

Requirements For Out-Of-Building Extensions:

-102 dBm at Antenna Port Installation of a telephone or other standard (tip/ring) device in another building requires the following In-Range Out-of-Building (IROB) to protect the switch/control unit and telephone device from surges:

MDW 9040 Pocket Phone: two Lucent Technologies 146D protectors (ETR); two Lucent Technologies 146E protectors (ATL) Wiring:

MDW 9040 Pocket Phone: Lucent Technologies SYSTIMAX or at least 2-pair (4-

wire) star (home run not loop) ETR Lucent Technologies SYSTIMAX or at least 4-pair (8-wire) star (homerun not loop) ATL Bridging Adapter: Lucent Technologies 267F2 (ETR) Bridging Adapter: Lucent Technologies 267C (ATL) Range: 1,000 feet (305 m) for the Radio Module (26 AWG) MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 75 D Ordering Replacement and Optional Parts To order replacement parts or optional equipment in the continental U.S., call the Lucent Direct or National Parts Sales Center toll free. When ordering, please use the part numbers shown in the following table. National Parts Sales Lucent Direct 1-800-451-2100 Center 1-800-222-PART xxxx-xxx 108xxxxxx (for Pocket Phones) 107586828

(for Kit of Parts) xxxx-xxx 108xxxxxx Item MDW 9040 Pocket Phone (stand-alone);

includes Handset, Radio Module and Kit of Parts MDW 9040 Pocket Phone System; includes Radio Module, but not Kit of Parts MDW 9040 Pocket Phone System; includes Handset, Charger, Battery Pack and Carrying Clip, and Lanyard Retractable Flex Antenna for MDW 9031 Pocket Phone Headset Standard 7A Battery Pack;

includes Carrying Clip NA xxxxx Carrying Clip (for standard battery pack) NA Extended Battery Pack;

includes Carrying Clip Carrying Clip (for extended battery pack) Lanyard MDW 9040 Pocket Phone Leather Carrying Case Battery Charger; includes Power Cord/

40B AC Adapter Power Cord/AC Adapter for Battery Charger [11 foot (3.4m)]

Telephone Line Cord [8 foot (2.4m)]

xxxxx NA NA xxxxx xxxxx NA NA 108535998 847713450 108272485 848172847 108586553 848441390 407183417 848350930 108386921 408082204 103786794 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 77 D Ordering Replacement and Optional Parts Item Supra 9031 Headset with Quick Disconnect Adapter MDW 9031 Adapter for Supra 9030/9031 Headset Radium (Over-the-Ear) Headset with Adapter National Parts Sales Lucent Direct 1-800-451-2100 Center 1-800-222-PART xxxxxx 407654490

(for Headset) 108267493

(for Adapter) 3204-ADP 108267493 3275-042/A 407720739

(for Headset) 108267493

(for Adapter) 78 Issue 1 May 2000 MDW 9040 Wireless Pocket Phone Installation, Troubleshooting, and Use, 503-801-190 A A B Adjusting handset volume 31 Answering a call 41 Antenna 26, 44 replacement 44, 77 Auxiliary power 7 recommended power supplies 8 wiring 8 Backlighting 26, 28 Battery charger features 19 handset cradle 21 installing 19, 21 LEDs 20 positioning 20 power supply 77 refresh process 22 refreshing the battery pack 23 removing the handset 22 removing the spare battery 24 replacement 77 Battery icon 23, 27 Battery pack average life 23 disposal warning v, 20 inserting in spare battery compartment 24 inserting into handset 13 low battery indicator 30 low power indicator 30 memory effect 19, 22, 23 refreshing 19, 20, 23 removing from spare battery compartment 24 replacement 77 spare (extended) 30 spare (standard) 30 warning v Battery problems 50 Belt clip fastening 45 removing 46 Button mapping DEFINITY systems 67 MERLIN MAGIX system 64 MERLIN systems 62, 63 PARTNER systems 59 C Cardiac pacemakers warning instructions v Carrying case 44, 77 Carrying clips 44, 77 replacement 77 Column buttons 26, 29 Conference button 26 Configuration Menu 31, 33 activating the Backlighting feature 34 choosing message length 33 choosing the alerter type 34 choosing to hear key clicks 34 registering the handset 33 selecting the display language 33 turning on the Line Pre-Select Feature 34 Coverage zone 36, 39 D DEFINITY systems accessing voice mail 42 button mapping 67 call-handling instructions 57 compatible DRMs 4 Line jack wiring 8 maximum DRMs and handsets 11 setting Line Ringing options 68 wiring 7 Display 26, 27 activating 40 icons 27 menus 31, 32 test indications 36 DRM Wall-Mounting Template instructions for using 10 Dual-Radio Module 1 about 4 auxiliary power 7 circuitry 5 Control DRM 11 daisy-chaining 12 dual-zone configuration 7 installing 3 installing on desk or shelf 10 installing on wall 10 LED indications 5, 6, 16 Line jack wiring 8 multiple DRMs in a single-zone configuration 11 parts list 2 positioning 1, 6 power level 39 range 6 registration button 6 Selection Table 4 single DRM in a single-zone configuration 10 single-zone configuration 7 synchronization 6, 11 Dual-zone configuration 7 installing multiple DRMs 13 registration 16 MDW Wireless Telephone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 79 E F H Environmental requirements v Extended battery pack about 2 talk time 30 Feature/Program button 26 Handset a quick reference for registration 9 about 25 alerter 27, 34 answering a call 41 antenna 44 Backlighting feature 26, 28, 34 changing settings 31 fastening the belt clip 45 features 26 handset label 17 inserting into battery charger 21 microphone 27 muting 31 parts list 2 placing a call 41 range indicators 30 receiver 26 registration 7, 14 removing from battery charger 22 removing the belt clip 46 turning on 29 volume control 26, 31 waking up 40 Handset cradle 19 inserting handset 21 removing handset 22 Handset label filling out 17 Handset On/Off icon 27 Handset problems 48 Handset volume problems 52 Headset connecting 43 replacement 77 requirements 2 using 42 Headset adapter 42 Quick Disconnect plug 43 Headset connector 26 Hearing aid compatibility v Hold button 26 E I Icons Battery 23 Battery Charge Level 27 Handset On/Off 27 listing 27 Message 27 More Options 27 Mute Status 27 No Ring 27 Radio Frequency 27 Vibrator 27 Indicators Line Selection 41 Low Battery 30 Range 30 Installation problems 48 Interference radio 52 Jacks LINE 6, 8 SYNC 6 J L Lanyard 26, 44 replacement 77 LEDs Control LED 5, 6, 16 Handset LED 19, 21, 23, 53, 54 Power LED 5, 6, 16 Refresh LED 19 Spare LED 19, 23, 55 synchronization 6 Line Preselect using 42 Line Ringing options DEFINITY systems 68 MERLIN MAGIX 65 MERLIN systems 64 PARTNER systems 60 System 75 68 System 85 68 Line selection 26, 41 Line status 30, 34 indicators 28 Local Test Mode 32 using 36 Low Battery indicator 30 80 Issue 1, May 2000 MDW 9040 Wireless Telephone Installation, Troubleshooting, and Use, 555-801-190 M M N O P MDW 9040 Pocket Phone about 1 regulatory information 71 replacement 77 warranty information 69 Memory effect 19, 22, 23 Menu button 26 Menu Mode Configuration Menu 31 Options Menu 32 selecting a menu item 32 Test Mode Menu 32 MERLIN MAGIX system button mapping 64 call-handling instructions 57 compatible DRMs 4 Line jack wiring 8 setting Line Ringing options 65 wiring 7 MERLIN systems 62, 63 administration 61 button mapping 62, 63 call-handling instructions 57 compatible DRMs 4 Line jack wiring 8 programming 61 programming features 58 setting Line Ringing options 64 wiring 7 Message icon 27 Microphone 26, 27 More Options Available icon 27 Mute button 26 Mute Status icon 27 Muting handset volume 31 No Ring icon 27 On/Off button 26 Options Menu 32, 34 PARTNER systems button mapping 59 call-handling instructions 57 compatible DRMs 4 Line jack wiring 8 maximum number of DRMs and handsets 11 programming features 58 setting Line Ringing options 60 wiring 7 Parts list additional parts 2 Dual-Radio Module 2 handset 2 Placing a call 41 Power level DRM 39 handset 38 Power supply 77 Preselection Mode 34 Privacy information 1 Programmable buttons 58 Programming features MERLIN systems 58 PARTNER systems 58 Programming Mode 58 R S Radio Frequency (RF) Signal Level icon 27 Range 6, 39 adjusting 30 extending 44 indicators 30 problems 53 testing 36, 39, 40 Range indicator 30 Redial button 26 Refresh process 22, 23 Registration process a quick reference 9 Security feature 14 undoing registration 16 Regulatory information 71 Repair information 70 Safety instructions iv Select button 26 Select rectangle 28 Select triangle 28 Selecting a line 41 Select-Row button 26, 29, 32 Serial number 5 Setting Line Ringing options DEFINITY systems 68 MERLIN MAGIX system 65 MERLIN systems 64 MDW Wireless Telephone Installation, Troubleshooting, and Use, 503-801-190 Issue 1, May 2000 81 T PARTNER systems 60 Signal strength testing 36, 37, 39, 40 Single-zone configuration 7 installing a single DRM 10 installing multiple DRMs 11 registration 16 Sleep Mode 21, 28, 40 Softkeys 26, 32 Sound clarity testing 36, 37 Spare battery compartment 19, 53 inserting battery pack 24 removing battery pack 24 Spare battery pack about 2 Speaker Mute Status icon 27 Specifications 73 Standard battery pack about 2 inserting in battery charger 24 replacing 77 talk time 23, 30, 74 Standby time 74 Switch interface type verifying 37 Switch wiring 7, 8 auxiliary power 8 DEFINITY systems 7 MERLIN MAGIX 7 MERLIN systems 7 PARTNER systems 7 Switch-related features programming 43 Synchronization 6 System 75 57 System 85 57 T V W Talk time 30, 74 Test Mode Local 32, 36 Wireless 32, 36 Test Mode Menu Local Test Mode 36 Wireless Test Mode 36 Testing DRM power level 39 handset power level 38 Local Test Mode 36 range 39 signal strength 36, 37, 39 sound clarity 36, 37 voice quality 36, 38, 39 Transfer button 26 Troubleshooting battery problems 50 handset problems 48 installation problems 48 range problems 53 voice quality problems 51 Vibrator Status icon 27 Voice quality extending 44 problems 51 testing 36, 38, 40 Volume control 26 Wake up 40 Warranty information 69 Wireless Test Mode 32 using 36 82 Issue 1, May 2000 MDW 9040 Wireless Telephone Installation, Troubleshooting, and Use, 555-801-190

		frequency	equipment class	purpose
1	2000-03-22	902 ~ 928	DSS - Part 15 Spread Spectrum Transmitter	Original Equipment

Application Forms

app s	Applicant Information
1	Effective	2000-03-22
1	Applicant's complete, legal business name	Nokia of America Corporation
1	FCC Registration Number (FRN)	0003710431
1	Physical Address	600-700 Mountain Avenue
1		Murray Hill, New Jersey 07974-0636
1		United States

app s	TCB Information
		n/a

app s	FCC ID
1	Grantee Code	AS5
1	Equipment Product Code	LTIMDW9H

app s	Person at the applicant's address to receive grant or for contact
1	Name	R** J** J****
1	Title	Technical Manager
1	Telephone Number	732-8********
1	Fax Number	NA********
1	E-mail	r******@nokia-bell-labs.com

app s	Technical Contact
1	Firm Name	Communication Certification Laboratory
1	Name	R**** J M******
1	Physical Address	1940 W. Alexander Street
1		Salt Lake City, Utah 84119
1		United States
1	Telephone Number	(801)******** Extension:
1	Fax Number	(801)********
1	E-mail	r******@cclab.com

app s	Non Technical Contact
		n/a

app s	Confidentiality (long or short term)
1	Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?:	Yes
1	Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?:	No
	if no date is supplied, the release date will be set to 45 calendar days past the date of grant.

app s	Cognitive Radio & Software Defined Radio, Class, etc
1	Is this application for software defined/cognitive radio authorization?	No
1	Equipment Class	DSS - Part 15 Spread Spectrum Transmitter
1	Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant)	Frequency Hopping Cordless Telephone
1	Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application?	No
1	Modular Equipment Type	Does not apply
1	Purpose / Application is for	Original Equipment
1	Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization?	No
1	Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization?	No
1	Grant Comments	Power output listed is conducted The handset for this filing must operate with a source-based time-averaging duty factor (TDD) of less than 21.5% for satisfying RF exposure requirements.
1	Is there an equipment authorization waiver associated with this application?	No
1	If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded?	No

app s	Test Firm Name and Contact Information
1	Firm Name	Communication Certification Lab.
1	Name	S****** E******
1	Telephone Number	801-9********
1	Fax Number	801-9********
1	E-mail	s******@cclab.com

Equipment Specifications
	Line	Rule Parts	Grant Notes	Lower Frequency	Upper Frequency	Power Output	Tolerance	Emission Designator	Microprocessor Number
1	1	15C	68	902.00000000	928.00000000	0.1660000	Hz

some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details

recent releases: 2AFZZRA50J Xiaomi Communications Co., Ltd. 2AFZZRA50J Xiaomi Communications Co., Ltd. 2BB7F-804SA CHUNYUANLONG TOYS FACTORY EW780-9043-00 VTech Telecommunications Ltd 2BCFY-ERO1ETPRO Heights Telecom T LTD