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3D+ Smart Brickstream Basic Installation Guide Device Software Version 1.0.0.90 for Brickstream 3D+ Smart Device, October 2014
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COPYRIGHT & TRADEMARK INFORMATION The product described in this book is a licensed product of Brickstream Corporation. Brickstreams proprietary information is not to be disclosed or reproduced without written consent. BRICKSTREAM is a registered service mark of Brickstream Corporation and its Affiliates. QUEUEIQ, TRAFFICIQ, and BEHAVIORIQ are registered trademarks of Brickstream Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Where creation of derivative works, modifications, or copies of this Brickstream copyrighted documentation is permitted under the terms and conditions of an agreement you have with Brickstream, Brickstreams copyright notice must be included. It is the policy of Brickstream to improve products as new technology, components, software, and firmware become available. Brickstream, therefore, reserves the right to change specifications without prior notice. This edition (Alpha Draft 09-30-2014, October 2014) replaces previously dated versions of this document, the Brickstream 3D+ Basic Installation Guide. Although this document was believed to be correct at the time of publication, Brickstream Corporation and their affiliates assume no responsibility for errors or omissions. Technical bulletins may be issued at any time to further clarify product installation, maintenance, use, and administration. In the event of any differences, the information in a more recently issued technical bulletin or online help system supersedes correlative information in associated product documentation. All features, functions, and operations described herein may not be marketed by Brickstream in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your Brickstream representative or Brickstream office for information that is applicable and current. 2005-2014 Brickstream Corporation. All Rights Reserved Brickstream Corporation, Norcross, Georgia, U.S.A. http://www.brickstream.com Brickstream 3D+ Basic Installation Guide ii
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COMPLIANCE STATEMENTS Product EMC Compliance This product has been tested and verified to comply with the following electromagnetic compatibility
(EMC) regulations. FCC Regulatory Statements This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: THE GRANTEE IS NOT RESPONSIBLE FOR ANY CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE. SUCH MODIFICATIONS COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT. RF Exposure Information This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20 cm during normal operation and must not be collocated or operating in conjunction with any other antenna or transmitter. Electromagnetic Capability (EMC) Directive Conformity is declared to Standards:
CISPR 22:2008-09/EN55022:2006 - Class A - Limits and methods of measurement of radio disturbance characteristics of Information Technology Equipment CISPR 24: 2010 / EN 55024:2010 - Electromagnetic Compatibility Requirements - Information Technology Equipment - Immunity Characteristics - Limits and Methods of Measurements European Union Notice This equipment complies with the requirements of the following EC Directives and carries the CE mark accordingly. EMC Directive 89/336/EEC as amended by Directives 91/31/EEC and Directive 93/68 EEC Low-Voltage Directive 73/23/EEC as amended by 93/68/EEC Canadian Notice (Avis Canadien) This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le prsent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible d'en compromettre le fonctionnement. Brickstream 3D+ Basic Installation Guide iii
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This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada. RF Exposure Statement This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter. Cet quipement est conforme avec IC RSS-102 des limites d'exposition aux rayonnements dfinies pour un environnement non contrl. Cet metteur doit tre install au moins 20 cm de toute personne et ne doit pas tre colocalis ou fonctionner en association avec une autre antenne ou metteur. RoHS Compliance This product is RoHS compliant Equipment changes or modifications not expressly approved by Brickstream Corporation, the party responsible for FCC compliance, could void the user's authority to operate the equipment and could create a hazardous condition. Brickstream 3D+ Basic Installation Guide iv
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Brickstream 3D+ Basic Installation Guide v Table of Contents CONTENTS 1 Introduction . 1 About This Document . 1 Audience for this Book . 1 What is Covered in this Book . 1 Devices . 2 Device Hardware Components . 2 Device Software Components . 3 Licensing . 4 Before You Begin . 4 About Brickstream Brickstream Brickstream 3D+ Smart 3D+ Smart 3D+ Smart 3D+ Smart 3D+ Smart 3D+ Smart 2 Setting up the Brickstream Using The Brickstream Device . 5 Device Web Interface . 5 Brickstream Device Navigation . 6 Functions of the Web Interface Buttons . 7 Pre-Configuration Process . 7 Pre-configuring the Network IP Address . 7 Basic Configuration Set Up . 13 Setting the Date/Time Options . 14 Setting Tracking Options . 16 Setting the Delivery Address for Logging . 16 Setting Device Manager Server Addresses and Ports (optional) . 17 Password Protecting Access to a Brickstream Device . 19 Setting Privacy Options . 23 Setting Data Delivery Options . 25 Setting Batch Data Streaming Options . 25 Setting Real Time Data Delivery Options . 27 Setting Email Delivery Options . 28 Setting FTP Delivery Options . 30 Setting Path Linking Options . 34 Sending Available Device Data on Demand . 42 3D+ Smart 3 Installing the Brickstream Smart Device On-Site . 44 Device Accessories . 44 Powering the Brickstream Device . 44 Device . 46 Mounting a Smart 3D+ Smart 3D+ Smart Brickstream 3D+ Basic Installation Guide vi Installing the Smart Device . 49 Installing a Recessed Mount . 50 Installing a Surface Mount . 50 LED Boot Sequence . 51 Table of Contents A Brickstream 3D+ Smart Device Specifications. 52 Network Specifications . 52 Technical Specifications . 54 Lenses . 54 Logical Port Specifications . 55 LED Functionality . 55 Shipping Weight . 56 Part Numbers . 56 B Smart Devices/Lens Selection Tables. 57 About Coverage Widths . 57 3D+ Stereo Lens Coverage . 58 Brickstream mm Stereo Lenses . 58 mm Lenses . 59 mm Stereo Lenses . 60 mm Stereo Lenses . 61 mm Stereo Lenses . 63 Brickstream 3D+ 2.0 Brickstream 3D+ Stereo 2.5 Brickstream 3D+ 3.0 Brickstream LIVE 3.9 Brickstream 3D+ 5.7 LIVE Smart LIVE Smart C Troubleshooting Brickstream Devices . 65 Troubleshooting FTP Connections . 65 Resetting the Brickstream Device . 65 Troubleshooting Firmware Upgrades when Using a TFTP Server . 67 Troubleshooting Low-Ceiling Installations . 67 Relocation Solution . 67 Tracking Configuration Solution . 67 Resolving Inoperable Brickstream Device Issues . 69 Power Issue . 70 Connectivity Issue . 70 Firmware Issue . 74 Adjustments to Tracking Configuration . 74 Tracking Issues . 74 Advanced Troubleshooting of Tracking Issues . 74 Troubleshooting Under-Counting Issues with Patterned Mats . 75 Resolving High Undefined Disparity during Calibration . 79 Capturing Images for Advanced Technical Support . 79 Brickstream 3D+ Basic Installation Guide vii 1 | Introduction 1 INTRODUCTION LIVE Advanced Installation Guide. The Brickstream Device represents the next generation of video analytics. The Brickstream 3D+
LIVE Advanced Device technical documentation suite, 3D+ Smart Welcome to the Brickstream Smart Installation Guide is a part of the Brickstream which also includes:
Brickstream Brickstream Brickstream 3D+ Smart 3D+ Smart 3D+ Smart Device Basic Configuration Guide Device Advanced Configuration Guide Device Programmers Guide for advanced users ABOUT THIS DOCUMENT Audience for this Book This guide details installation instructions for installers, implementation engineers, as well as support teams and training coordinators. What is Covered in this Book This book is divided into the following sections that will help you navigate through the Brickstream Device. The following topics are covered in this book. 3D+ Smart Section Introduction Installing the Brickstream 3D+ Smart Device On-Site Provides An overview of the Brickstream 3D+ Smart technology and provides an outline of the supporting documentation that can be found in this book. An overview of the Brickstream components. 3D+ Smart Device Device Brickstream LIVE Advanced Installation Guide 1 Section Provides 1 | Introduction Setting up the Brickstream 3D+ Smart Device Installing Software on a Factory Direct Brickstream LIVE Smart Device Instructions on how to use the PoE system; setup IP address client network connection; and create basic configuration settings. Instructions for downloading and installing the latest version of software for a new, factory-direct Smart Device In addition, there is important information in the following appendices to support various tasks performed using this document:
Appendix A: Brickstream Appendix B: Smart Appendix D: GPIO Pinout Diagrams and RS-485 Connection on page 84 Appendix C: Troubleshooting Brickstream Devices/Lens Selection Tables on page 57 Device Specifications on page 52 Devices on page 65 LIVE Smart 3D+ Smart 3D+ Smart DEVICES 3D+ SMART ABOUT BRICKSTREAM Brickstream Device captures behavior and tracks physical movements that provide a basis for analytical algorithms, enabling it to generate traffic metrics, queue metrics, and service metrics in a single Smart Device for Brickstreams brick and mortar (financial and retail) clients. The Brickstream Has two camera lenses Uses CMOS (complementary metal-oxide semiconductor) image sensors for Wide VGA, High 3D+ Smart Device:
Dynamic Range (HDR) images Uses LINUX operating system (OS) Provides on-board processing and data storage Adjusts automatically to environmental changes (i.e., lighting and temperature) Is IP addressable for remote management and support, including firmware upgrades Offers RS-485 for EAS integration Includes a USB host port and three-channel digital I/O port Uses proven advanced stereo vision and patented path tracking technology to:
Collect and store metrics at one minute granularity Count adults, children, and shopping units simultaneously in separate data streams Filter objects based on height, shape, and size (e.g., children, shopping carts, strollers, Provide robust and accurate metrics across a broad set of environments (e.g., indoor/
etc.) outdoor and high traffic) Uses metal housing to provide heat dissipation and durability Brickstream The Brickstream Smart System. Depending on the method and location for installing the Smart Device Hardware Components 3D+ Smart 3D+ Smart Device, Brickstream recommends the purchase of an industry standard 802.3af PoE Device is boxed and shipped to a customer. To properly install the Device, suitable mounting Brickstream LIVE Advanced Installation Guide 2 1 | Introduction hardware is required (e.g., outdoor enclosure, recessed mount, recessed tilting mount, or surface mount), purchased separately. Refer to the Mount Types on page 48 in this book for more information. The following image provides a diagram of the Brickstream Smart Figure 1: Brickstream Device Diagram Device. 3D+ Smart Monochrome 3D Lenses Status LEDs Wi-Fi Reset Serial Number &
MAC Address USB Port GPIO Port Ethernet Activity LED Ethernet Port Ethernet Link LED Brickstream The Brickstream shipped to a customer. It may be necessary to update firmware before installing the Smart Device. The factory default configurations are present on the Smart Device Software Components 3D+ Smart 3D+ Smart Device is pre-loaded with the available firmware prior to being Device. The version of software that the Smart Device is running displays on the right side of the footer in the Brickstream Appendix C: Installing Software on a Factory Direct Brickstream 3D+ web interface. For detailed instructions on updating the firmware, see Device on page LIVE Smart 80. 3D+ Smart The Brickstream standard web browser that can access the network where the Smart Brickstream Brickstream Device web interface provides configuration capabilities for the Device. Device includes a web interface that can be accessed from any 3D+ Smart 3D+ Smart Device is connected. The Brickstream LIVE Advanced Installation Guide 3 1 | Introduction 3D+ Smart Device includes:
LICENSING With the basic license, the Brickstream Basic counting software (1 zone) Tilt (up to 10) Privacy Data encryption For the Brickstream features:
Advanced counting Advanced software (up to 32 zones, queuing, and servicing options) Queue software Service software (up to 32 zones) Tilt (greater than 10) Report interface Path linking Traffic maps 3D+ Smart Device, additional firmware licensing governs the following Contact your Brickstream Sales Representative for pricing and availability. 3D+ Smart BEFORE YOU BEGIN Before you begin installing a Brickstream Access to PoE Available ports on the PoE Power cable with IEC 320 EN 60320 C13 (F) connector and M connector suitable for local wiring UTP Category-5e (CAT5e) or greater cable All required permits in place for installation activities, as per local ordinances Network rules established and functioning Device, be sure that you have the following:
You can significantly reduce the installation time by preconfiguring all devices with the appropriate network and configuration setting prior to arriving on site. For detailed instructions on preconfiguration, see Setting up the Brickstream Device on page 3D+ Smart 5. Brickstream LIVE Advanced Installation Guide 4 2 | Setting up the Brickstream 3D+ Smart Device 2 SETTING UP THE BRICKSTREAM SMART DEVICE 3D+
Using the Brickstream configure and install the Smart section of this book will provide you with an overview of the two major components of the Brickstream Device requires following the instructions in this book to pre-
Device, and then configure the supporting firmware. The following 3D+ Smart Device solution. 3D+ Smart 3D+ SMART USING THE BRICKSTREAM INTERFACE To access the web interface to pre-configure the Smart 198.168.1.7. All Brickstream address. Refer to Connecting the Brickstream page 10 for detailed instructions on how to change the default IP address to a client network IP address. Devices are shipped to customers with this default IP Device, use the default IP address of Device to the Client Network on DEVICE WEB 3D+ Smart 3D+ Smart Brickstream 3D+ Basic Installation Guide 5 Figure 2: Brickstream 3D+ Smart Device Web Interface 2 | Setting up the Brickstream 3D+ Smart Device The version of software that the Smart Device is running displays on the right side of the footer in the Brickstream 3D+ web interface. Brickstream The Brickstream submenus. 3D+ Smart 3D+ web interface consists of the following menu options with supporting Device Navigation Menu Item Home System Calibration Zones Data Delivery Settings Information Uses Device, Device, accessible from the System submenu items Device configurations, and licensing, upgrading, and remotely Provides access to video and data streams, an overview information about the Smart and links to edit counting, queueing, service, and detection zones Importing and exporting Smart rebooting the Smart Setting the appropriate height range and filter (e.g., adult, children, couples) parameters to achieve optimum performance levels from the Brickstream Setting up counting, queueing, service, and detection zones, as well as configuring path linking, as well as the queue and service zone parameters that the Brickstream Device will use to monitor queue activity and service metrics, accessible from the Zones submenu items Configuring delivery settings for batch data, email, FTP, real time data, traffic (flow) maps, alerts, digital I/O, and AVI capture intervals, as well as accessing instant retrieval of data to send immediately, accessible from the Data Delivery submenu items Establishing network connectivity, time synchronization, Device Manager connectivity, configuration of tracks, destinations for logs, password protection, and privacy options, accessible from the Settings submenu items Accessing logs and diagnostic information about the Smart 3D+ Smart 3D+ Smart Device Device Brickstream 3D+ Basic Installation Guide 6 2 | Setting up the Brickstream 3D+ Smart Device Functions of the Web Interface Buttons The Brickstream Brickstream Devices configuration file. 3D+ Smart 3D+ web interface offers the following methods to store changes to the Button Save Reset Defaults Description Uses the permanent, non-volatile memory (Flash) of the Smart Saved values are applied and become the new reset values for the Reset button. Restores the previewed or changed values back to the last saved values. Restores the current values back to the factory defaults. The values will not be permanently saved until you click the Save button. Device to store the effects of a change. PRE-CONFIGURATION PROCESS Before installing the Brickstream configuration process must be followed. During the pre-configuration stage, the Power-over-
Ethernet (PoE) connection is set up, the Smart configuration settings are set up on the Smart Smart Device on page 44 for more information regarding the PoE connection set up. Device IP address is updated, and basic Device. Refer to Powering the Brickstream Device at a customer site, the following pre-
3D+ Smart 3D+
3D+ Smart Pre-configuring the Network IP Address The Brickstream 192.168.1.7. You will need to set the Smart Network Administrator so that it will be accessible from your network. The following instructions describe how to connect to the Smart Device to a standalone PC for the purpose of changing the Smart Device is shipped from Brickstream with a default IP address of Device to use the IP address assigned by your Devices default IP address. 3D+ Smart Device Using Default Settings Connecting to the Smart If your network uses 192.168.1.x as the default gateway, skip this section and go to Connecting the Brickstream Device to the Client Network on page 10. Use the following steps to connect to the default IP address location of the new Brickstream 1. Turn on your PC, if it is not already powered. 2. Disconnect the CAT5e Ethernet cable from your PC. 3. Disable any wireless connections that you may have. 3D+ Smart Device. No other network connections may be active during this process. 4. Click the Start icon and select Control Panel from the desktop of your PC. The Control Panel opens. Brickstream 3D+ Basic Installation Guide 7 Figure 3: Control Panel 2 | Setting up the Brickstream 3D+ Smart Device 5. Double-click Network and Sharing Center. The Network and Sharing Center opens. Figure 4: Network and Sharing Center 6. Click Change adapter settings in the left upper pane. The following window opens. Brickstream 3D+ Basic Installation Guide 8 Figure 5: Change Adapter Settings Window 2 | Setting up the Brickstream 3D+ Smart Device 7. Click Wireless Network Connection and then click Disable this network device. 8. Right-click on Local Area Connection and choose Properties. The Local Area Connection Properties dialog box opens. Figure 6: Local Area Connection Properties Dialog Box 9. Select Internet Protocol Version (TCP/IPv4) and click Properties. The Internet Protocol Version
(TCP/IPv4) Properties dialog box opens. Figure 7: Internet Protocol Version (TCP/IPv4) Properties Dialog Box Brickstream 3D+ Basic Installation Guide 9 2 | Setting up the Brickstream 3D+ Smart Device 10. Take note of the current settings in this window so that you can change them back after you set the network parameters on the Brickstream 3D+ Smart Device. 11. Select Use the following IP address. 12. In the IP address field type a new IP address in the range of 192.168.1.x where x is not 7 or 10. The last digits of your PCs IP address should be different from that of the Smart Brickstream will be automatically populated with 255.255.255.0. Device (i.e., Device = 192.168.1.7 and PC = 192.168.1.11). The Subnet Mask field 3D+ Smart 13. Click OK. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box closes. 14. Click Close. The Local Area Connection Properties dialog box closes. 15. Connect the Brickstream Device to your PC as shown and described in the 3D+ Smart following figure. Figure 8: Brickstream 3D+ Smart Device Connection to Your PC 16. Plug the PoE injector to a power outlet. 17. Plug a CAT5e Ethernet cable from the port of the Smart port of the PoE injector. Device to the To Network or LAN/DC 18. Plug a CAT5e Ethernet cable from the Hub/Switch or LAN port of the PoE injector to the Ethernet port in your PC. Connecting the Brickstream Use the following steps to set the Brickstream network location. 3D+ Smart Device to the Client Network 3D+ Smart Device default location to the new 1. Open a web browser and type http://192.168.1.7 into the URL address bar. 2. Press Enter. The Home
> Overview page on the Brickstream 3D+ web interface opens. Brickstream 3D+ Basic Installation Guide 10 Figure 9: Brickstream 3D+ Smart Device Web Interface 2 | Setting up the Brickstream 3D+ Smart Device 3. In the left navigation list, click Settings
> IP Settings to open the IP Settings page. Figure 10: IP Settings 4. DHCP is disabled by default. Does your network use a DHCP server?
Even if your network is DHCP enabled, be sure to work with your network administrator to reserve a range of IP addresses for Smart with the Smart Devices at this location before choosing to use DHCP Devices. Brickstream 3D+ Basic Installation Guide 11 Use the following table to determine your next steps. 2 | Setting up the Brickstream 3D+ Smart Device If the Brickstream 3D+ Smart will be using... Device Select... An IP address from a DHCP server A fixed IP address Yes in the DHCP Enabled field and skip entering a Hostname and IP address.a No in the DHCP Enabled field. a. When the Brickstream 3D+ Smart Device is connected to a network, it will search for a DHCP server. Brickstream suggests that you use reserved DHCP IP addresses. This allows you to quickly locate and connect to the Brickstream 3D+ web interface after installation. 5. Use the following table to complete the remaining data entry. Field Hostname Device IP address Network Mask Default Gateway DNS Server HTTP Port HTTPS Port Site ID Description Device Device. 3D+ Smart 3D+ Smart Device will use on your Device will use on your Device that will identify the Smart Device that will identify the Internet Type the Hostname that the Smart network. The Hostname is a label assigned to the Brickstream in various forms of electronic communication (e.g., Internet, e-
mail, etc.) Type the IP address that the Smart Device will use on your network. An IP address is a numerical label assigned to the Brickstream Protocol Address (IP address) of the Smart Type the Network Mask that the Smart Device will use on your network. A network mask is the same as an Internet Protocol Address (IP address). A network mask identifies which part of an address is to be used for an operation (i.e., making a TCP/IP connection). Type the Default Gateway that the Smart network. A default gateway is a node (a router) on a computer network that the network software uses when an IP address does not match any other routes in the routing table. Type the optional DNS (Domain Name System) Server that the Smart Device will use on your network. A DNS Server maps a human-recognizable identifier to a system-internal, often numeric identification or addressing component. This service is performed by the server in response to a network service protocol request. Type the HTTP Port number that the Smart Device will use for HTTP communication. The HTTP (Hypertext Transfer Protocol) port number is the protocol used to exchange or transfer hypertext.a Type the HTTPS Port number that the Smart Device will use for HTTPS communication. The HTTPS (Hypertext Transfer Protocol Secure) port number is a communications protocol for secure communication over a computer network, with especially wide deployment on the Internet.b This is a customer specific classification for a store or site number.c Brickstream 3D+ Basic Installation Guide 12 2 | Setting up the Brickstream 3D+ Smart Device Field Description Site Name Division ID Device ID Device Name This is a customer specific classification for a store or site name. Typically, it is often a reference to the city or locale where the store is located. This is a customer specific classification of a group of stores within a retail chain. This is an alphanumeric code to uniquely identify the device within a site. This is a one word or two word name for the Smart derived from the Device ID (i.e., if a customer has assigned a Device ID = D1 then the Device Name might be Door 1.) Device that is a. Your Network Administrator will provide you with the correct port number for your implementation. b. Your Network Administrator will provide you with the correct port number for your implementation. If c. you do not have a license that enables encryption, the HTTPS port option is not available. If you are using the Brickstream Operational Database and the Brickstream Device Adapter to store metric data, you should set the Site ID. The Brickstream Adapter will attempt to match the Site ID to a Site ID in the Operational Database in order to auto-register the Smart Device to a site. 6. Click Save. The Smart Device is now ready to be connected to the network using its new IP address and network configuration. 7. Click the Counting tab to verify visually that the Smart If the network for the on-site PC governing this Smart 8. default gateway, restore the settings noted in step 10 on page 10, and then enable the Wireless Network Connection. Device is displaying live video. Device does not use the 192.168.1.x 9. The Brickstream 3D+ Smart of the basic configuration parameters before the Brickstream completed. Device is now connected. Go to the next section to set up some Device installation is 3D+ Smart BASIC CONFIGURATION SET UP After you have configured the IP address so that it is accessible on the network, the Brickstream receive requests and send XML data packets containing metric data to the appropriate application or server. Prior to calibrating the Smart Device requires a few basic configuration steps before it can properly Device and establishing advanced zone 3D+ Smart Brickstream 3D+ Basic Installation Guide 13 2 | Setting up the Brickstream 3D+ Smart Device Device:
3D+ Smart configurations, use the following instructions to set up the basic configuration parameters for the Brickstream Setting the Date/Time Options on page 14 Setting Tracking Options on page 16 Setting the Delivery Address for Logging on page 16 Setting Device Manager Server Addresses and Ports (optional) on page 17 Password Protecting Access to a Brickstream Setting Privacy Options on page 23 Setting Batch Data Streaming Options on page 25 Setting Real Time Data Delivery Options on page 27 Setting Email Delivery Options on page 28 Setting FTP Delivery Options on page 30 Setting Path Linking Options on page 34 Device on page 19 3D+ Smart Setting the Date/Time Options The date and time of the Brickstream 3D+ Smart Time Server or manually through the Brickstream Time Settings page of the Brickstream Device can be set automatically through the 3D+ web interface. The Settings
> Date and 3D+ web interface is used to set and edit this information. Automatic Time Server SetUp 1. Open the Brickstream 3D+ web interface to the Settings
> Date and Time Settings page. Figure 11: Date and Time Settings Page 2. Select the appropriate time zone from the Time Zone list. Select the time zone of the site where the Smart Device is being installed. Brickstream 3D+ Basic Installation Guide 14 3. Select the appropriate protocol from the Time Server Protocol list. 2 | Setting up the Brickstream 3D+ Smart Device Contact your Network Administrator to determine which time server protocol and time server IP address to use. For more information on the types of time server protocols, please refer to the Brickstream go to Manual Time Set Up on page Device Programmers Guide. If there is no time server on the site network, 3D+ Smart 15. 4. Type the IP address of the server running the Brickstream Time Server in the Time Server IP field. The Time Server should be running on a server that is either on the same network as the Smart internet connectivity). The Time Server will set the Smart server can be running in any time zone. Device (requires no internet connectivity) or on a server that has a public IP address (requires Device time to UTC time, therefore the time 5. Type the Time Server Port number from which the Smart Device should attempt to get a time synchronization. The default port depends on the protocol selected:
Protoccol Default Port 3D+
Brickstream Daytime SNTP 2010 13 123 When using Brickstreams proprietary time sync protocol, the time synchronization port and data delivery port can be sent to the same IP address and port if necessary, except when opting for either daytime or SNTP protocol. If using Device Manager, use port 2010. 6. Click Save. The settings are saved. 7. Click Sync Now to test the connection of the time sync server. A time sync request is immediately sent to the IP address and port specified on the Date and Time Info page. A success or failure message is displayed at the top of the page depending on the synchronization outcome. Manual Time Set Up If you are using a server to synchronize time for the Smart not using a server to synchronize the Smart following these steps. Device, set the time on the Smart Device, skip this procedure. If you are Device manually by This is a one-time setting when time synchronization is not used. Manual time setup is subject to time drift. 1. Open the Brickstream 2. Type the current date in the Date field. 3D+ web interface to the Settings
> Date and Time Settings page. Brickstream 3D+ Basic Installation Guide 15 2 | Setting up the Brickstream 3D+ Smart Device 3. Type the current time in the Time field. 4. Click Set Time. This will set the date and time on the Smart Device that you entered. Setting Tracking Options Detailed steps for using the 3D Tracking Configuration page is being developed. Please check back with your Brickstream representative for documentation updates. Setting the Delivery Address for Logging In order to receive and archive alert messages, you must have an application running on the server that parses the XML files and writes them to a database or a log file. The Settings page of the Brickstream 1. Open the Brickstream 3D+ web interface is used to set and edit this information. 3D+ web interface to the Settings
> Logging page.
> Logging Figure 12: Logging Page 2. Click the Logging switch. The fields become active. 3. Type the IP address of the server that will receive data from the Smart
(x.x.x.x) or host name field. Device into the IP 4. Type the port number to which the Smart diagnostic data in the Port number field. Device should attempt to deliver XML log and 5. Type the URL in the Destination URL/directory field if the Smart Device needs to send data to a specific URL in the HTTP POST. Set it to the default value of / if you have not been directed to change this field. This feature allows your IT department to use the same port for multiple devices and filter the traffic by the URL in the HTTP POST. 6. If desired, click the Data Ecryption switch to enable encryption of the Logging data stream. You must have an encryption license in order to enable encryption. Brickstream 3D+ Basic Installation Guide 16 2 | Setting up the Brickstream 3D+ Smart Device 7. If using data encryption, enter the Server Name Indication (SNI) for the host the SNI Host Name field. 8. Click Save. The settings are saved. 9. Click Test Settings to test the connection of the logger server. A logger request is immediately sent to the IP address and port specified on the Logging page. A success or failure message is displayed at the top of the page depending on the outcome. Setting Device Manager Server Addresses and Ports (optional) Complete the following steps to point a Brickstream Smart Manager Server. 1. If it is not already open, access the Smart Device web interface. Device default location to the Device Figure 13: Brickstream LIVE Smart Device Web Interface 2. From the left navigation area, choose Settings> Device Manager. The Device Manager Settings page appears. Brickstream 3D+ Basic Installation Guide 17 Figure 14: Device Manager Settings Page 2 | Setting up the Brickstream 3D+ Smart Device 3. Click the Device Manager Administration switch. The fields become active. 4. Type the IP address or hostname where the Device Manager Server is running in the IP
(x.x.x.x) or host name field. 5. Type the port number that you used when you started the Device Manager Server or use the port number provided to you by your Network Administrator in the Port Number field. The default value is 2375. 6. Type the frequency (in milliseconds) that the Brickstream Smart Device will check into the Device Server for connection requests in the Connect Frequency Brickstream field. The default value is 10000. 3D+ Smart For large-scale implementations, Brickstream recommends setting this value as 20000 to reduce server load and network traffic. 7. Click Test Settings to test the connection of the Device Manager server. A Device Manager server request is immediately sent to the IP address and port number specified on the Device Manager page. A success or failure message is displayed at the top of the page depending on the outcome. 8. Click Save. The save confirmation message appears. Brickstream 3D+ Basic Installation Guide 18 Figure 15: Save Confirmation Message 2 | Setting up the Brickstream 3D+ Smart Device The smart device is now ready to be connected to the network using its new IP Address and Device will begin checking in periodically with network configuration. The Brickstream Smart the Device Manager Server. When the Smart Device first connects with the Device Manager Server, the Smart Device will be auto-registered to either a previously created site or to the Unassigned site depending on your system setup. 3D+ web interface can be password protected to prevent unauthorized users Password Protecting Access to a Brickstream The Brickstream from accessing the web pages. When enabled, the Brickstream 3D+ web interface prompts users for a username and password before allowing them to view any of the web pages in the interface. By default, password protection is disabled. Use the Administrator page in order to enable password protection. 3D+ Smart Device Enabling Password Protection Complete the following steps to enable password protection. 1. Access the Brickstream 2. Click Settings 3D+ web interface.
>Password Protection. The Password Protection page appears. Brickstream 3D+ Basic Installation Guide 19 Figure 16: Administration Page 2 | Setting up the Brickstream 3D+ Smart Device 3. Click the Password Protection switch to enable the fields. 4. Type a username in the Username field. Both User Name and Password fields are case sensitive. 5. Type a password in the Password field. 6. Re-type the same password in the Re-Enter Password field. Always re-type the password in the Confirm Password field. Do not copy and paste the password that you typed in the first Password field because any typing errors that you made will simply be copied into the confirmation field and you will not be able to access the Brickstream Smart Device after you save. 3D+
7. Click Save to save the changes. The Brickstream 3D+ Smart Device is now password protected. The next time anyone attempts to access the interface from the browser, a login screen will appear. 3D+ Smart Device. If you have lost either (or both) of these, refer to See Retrieving Forgotten or Lost Accessing a Password Protected Brickstream You will need the username and password to access a password protected Brickstream Smart Passwordson page 135. Complete the following steps to access a password protected Brickstream 1. Type the Brickstream Device IP address into the address bar of a browser window. 3D+ Smart 3D+ Smart Device Device. 3D+
A login window appears. Brickstream 3D+ Basic Installation Guide 20 Figure 17: Brickstream 3D+ Smart Device Login Window 2 | Setting up the Brickstream 3D+ Smart Device 2. Type the user name in the User Name field. Both User name and Password fields are case sensitive. 3. Type the Password in the Password field. 4. Click OK to login. The Brickstream 3D+ web interface opens. Retrieving Forgotten or Lost Passwords If you lose or forget a user name or password for a Brickstream to access a password retrieval page on the Brickstream Device. This will create an encrypted file that you will need to email to support@brickstream.com. Brickstream will then decode the file and send your user name and password back to you. Complete the following steps to retrieve a lost or forgotten user name and/or password. 1. Open a browser window and type http://<IP Address>/public/reset.cgi (e.g. http://
3D+ Smart 3D+ Smart Device, you will need 192.168.1.56/public/reset.cgi). The File Download window appears. Brickstream 3D+ Basic Installation Guide 21 Figure 18: Encrypted File Retrieval Download Window 2 | Setting up the Brickstream 3D+ Smart Device 2. Click Save. The Save As window appears. Figure 19: Save As Window 3. Navigate to the desired save location on your PC and click Save. The Download Complete window appears. Figure 20: Download Complete Window Brickstream 3D+ Basic Installation Guide 22 2 | Setting up the Brickstream 3D+ Smart Device 4. Click Open Folder to open the folder of the save directory. 5. Email the saved file to support@brickstream.com. Brickstream will then send you a file containing your user name and password. Setting Privacy Options Privacy options allow you to prevent AVI captures from the Brickstream to mask live video image streams to prevent anyone from viewing images from the Smart Use the Advanced Privacy page of the Brickstream 3D+ web interface to set and edit this information. 3D+ Smart Device and Device. You must have the appropriate license to view the Privacy page. 1. Open the Brickstream Privacy page. 3D+ web interface and click Settings
> Privacy to access the Advanced Figure 21: Advanced Privacy Page 2. 3. If you want to disable AVI captures, click the AVI Capture switch to OFF to disable it. If you would like to place an overlay on top of all video streams to mask the view from the Smart a. Click the Video Overlay switch to the ON position to enable it. b. Choose an option from the Select Video Overlay list to select the type of overlay to use. Device:
Brickstream 3D+ Basic Installation Guide 23 2 | Setting up the Brickstream 3D+ Smart Device c. You can preview what each overlay looks like from the Counting page. Figure 22: Original Image Figure 23: Height Image Overlay Figure 24: Height Image Overlay (4-Bit) Figure 25: Edge Overlay Figure 26: 4-Bit Gray Scale After saving the privacy settings, removing the privacy settings requires using the physical Reset button on the Smart Device. Refer to Resetting the Brickstream more information. Device on page 65 for LIVE Smart 4. Click Save. The settings are saved. Brickstream 3D+ Basic Installation Guide 24 2 | Setting up the Brickstream 3D+ Smart Device Device supports the following data delivery options:
SETTING DATA DELIVERY OPTIONS Data delivery status is monitored to avoid loss of data. Select delivery mechanisms require server acknowledgment before attempting delivery of later time periods. Brickstream Smart Setting Batch Data Streaming Options on page 25 Setting Real Time Data Delivery Options on page 27 Setting Email Delivery Options on page 28 Setting FTP Delivery Options on page 30 Metric data is buffered in on-board memory for 10 days, following these rules:
Aggregation level has no effect on 10-day limit. Oldest data is always overwritten first. Power loss does not flush the metric buffer. 3D+
Delivery Mechanism Delivery Policy Batch Data Streaming Real Time Data Streaming (HTTP) Real Time Data Streaming (VLI) Alert Delivery Data Streaming Email Delivery FTP Delivery Server acknowledgement required Server acknowledgement required No server acknowledgement required No server acknowledgement required No retry policy Configurable retry policy Device can deliver batch data to up to two servers. Set the batch 3D+ Smart Setting Batch Data Streaming Options The Brickstream data delivery options as follows. 1. Access the Brickstream 2. Click Data Delivery > Batch. The Batch Settingspage opens. 3. Click the Batch 1 switch to enable it. 3D+ web interface. Brickstream 3D+ Basic Installation Guide 25 Figure 27: Basic Settings - Data Delivery tab 2 | Setting up the Brickstream 3D+ Smart Device 4. In the IP (x.x.x.x) or host name field, type the IP address of the server that will receive data from the Brickstream Device. 5. Type the Port number to which the Smart 6. Type the URL address in the Destination URL/directory field, if the Smart 3D+ Smart Device should attempt to deliver data. Device needs to send data feeds to a specific URL address in the HTTP POST. Use the default value of /if you have not been directed to change this field. This allows your IT department to use the same port for multiple devices and filter the traffic by the URL in the HTTP POST. 7. From the Aggregation Level list select how often to aggregate the count report (1 minute, 5 minute, 15 minute, 30 minute, or 60 minutes). 8. From the Delivery Schedule list choose how frequently to deliver the aggregated data sets
(Immediately, 15 minutes, 30 minutes, or 60 minutes). The metric data will be delivered at this interval and at the aggregation level you selected in step 7. The Smart number of concurrent connections required on the server side. Device will deliver at a random frequency over the selected interval in order to limit the 9. If you want the batch data stream to be encrypted, click the Data Encryption switch to enable it. 10. If using data encryption, enter the Server Name Indication (SNI) hostname or IP address for the host the SNI Host Name field. Brickstream 3D+ Basic Installation Guide 26 2 | Setting up the Brickstream 3D+ Smart Device 11. If you want to send batch data to a second server, click the Batch 1 switch to enable it, and then repeat step 4 through step 10 for the second server. 12. Click Save to save your changes. Setting Real Time Data Delivery Options The Brickstream in a store/on a site providing real-time dashboard capabilities for analysis or presentation purposes. Device sends real-time data feeds to server applications that reside 3D+ Smart Data is not buffered, therefore, retransmission of lost data packets is not supported. 1. Open the Brickstream 3D+ web interface to the Data Delivery > Real Time page. Figure 28: Real Time Settings Page 2. Click the Real Time Delivery switch. The fields become active. 3. Type the IP address of the server that will receive data feeds from the Smart IP
(x.x.x.x) or host name field. Device in the 4. Type the port number to which the Smart Device should attempt to deliver data feeds in the Port number field. The default value is 9889. 5. Type the URL address in the Destination URL/directory field, if the Smart Device needs to send data feeds to a specific URL address in the HTTP POST. Use the default value of /if you have not been directed to change this field. This allows your IT department to use the same port for multiple devices and filter the traffic by the URL in the HTTP POST. 6. Type the number of milliseconds between connection attempts from the Smart Device to the Device Manager Server in the Delivery Frequency (in milliseconds) field. The default value is 10,000 or 10 seconds. Brickstream 3D+ Basic Installation Guide 27 2 | Setting up the Brickstream 3D+ Smart Device 7. Click the Delivery Protocol list and choose the desired delivery protocol. Option Description VLI HTTP The XML data is sent as a raw TCP/IP data packet. The XML data is prepared with a 4 byte VLI which contains the length of the XML file to follow. The VLI interface does not require an acknowledgement. The XML data is contained within an HTTP POST. The same HTTP structure as a standard post to the server. The application must return an HTTP acknowledgement. 8. Click Save to make your changes effective. A save confirmation message appears. Setting Email Delivery Options The Smart Email Settings page of the Brickstream 1. Open the Brickstream Email Settings page. Device can automatically send aggregated daily metric data to an email account. The 3D+ web interface is used to set and edit this information. 3D+ web interface, and then click Data Delivery > Email to open the 2. Click the Email Delivery switch to enable the Email Delivery fields. Figure 29: Email Settings Page 3. Type the email address of the person who will receive the email in the Recipient email address field. The field must contain the email address of a valid recipient on the SMTP server. Brickstream 3D+ Basic Installation Guide 28 2 | Setting up the Brickstream 3D+ Smart Device 4. Type the email address of the person that is sending the email in the Sender email address field. The field must contain the email address of a valid sender on the SMTP server. 5. Type the IP address or Host Name of the SMTP Server in the SMTP server IP (x.x.x.x) or host name field. If you type a Host Name for the SMTP Server field, you must also enter a valid DNS Server IP address in the IP Settings group on the Network page. 6. Type the port number used by the server in the SMTP server port number field. 7. Type the email address of the person who will receive the email in the Recipient email address field. The field must contain the email address of a valid recipient on the SMTP server. 8. Type the email address of the person that is sending the email in the Sender email address field. The field must contain the email address of a valid sender on the SMTP server. 9. If your SMTP server requires an authentication password, click the Authentication switch, otherwise skip to step 12. The User Name and Password fields become active. 10. Type the username for your SMTP Server in the Userame field. 11. Type the password for your SMTP Server in the Password field. 12. Click the Aggregation Level list arrow and select an aggregation level for the count report email (5 mins, 15 mins, 30 mins, 60 mins, and daily.) Depending on which option is selected, the Smart Device will send you an email listing the metric data at the aggregation level selected over the previous 24 hours. For counting, if you select daily, the email will contain a single enter and exit count for the previous 24 hour period. 13. Type the time (in 24 hour format) at which the Smart Device should send the email in Delivery Time field. The aggregate email contains data from midnight to midnight during the previous calendar day. For example, if the Delivery Time is set for 18:00, the Smart Device will send the count data for the previous day at 6 PM every day. 14. Click Save. The settings are saved. A confirmation message appears. 15. Click Test Email Settings. A test email will be sent to the email address entered in the Recipient field. A confirmation message appears informing you that the email was successfully sent. If you receive an error message, see the troubleshooting procedures in Appendix C: Troubleshooting Brickstream Devices on page LIVE Smart 65. Brickstream 3D+ Basic Installation Guide 29 2 | Setting up the Brickstream 3D+ Smart Device 16. Check the email address in the Recipient field to ensure that the test email arrives, if possible. Figure 30: Sample Brickstream 3D+ Smart Device Count Data Email Attachment Setting FTP Delivery Options The Brickstream an hourly or daily interval. 3D+ Smart Device can also automatically deliver metric files to an FTP server at When FTP delivery is selected, the Smart Device first attempts to use the passive FTP protocol. If the delivery fails the Smart Device will attempt to use active FTP. When using active FTP, the connection attempts to use the IP address of the Smart Device and the full port range to establish a connection unless other options have been selected in the Active FTP selection for the FTP Delivery option. Use the FTP Settings page of the Brickstream as follows. 1. Open the Brickstream Settings page. 3D+ web interface to set and edit this information 3D+ web interface and click Data Delivery > FTP to access the FTP 2. Click the FTP Delivery switch to enable it. The fields become active. Brickstream 3D+ Basic Installation Guide 30 Figure 31: FTP Settings Page 2 | Setting up the Brickstream 3D+ Smart Device 3. Type the IP address of the FTP Server in the FTP server IP (x.x.x.x) or host name field. 4. Type the FTP port (typically 21) to be used in the FTP server port number field. 5. If the FTP files should arrive at a specific URL address or directory on the destination server, type the URL or path in the Destination URL/directory field. Use the default value of / if you have not been directed to change this field. If this field is left blank, files are delivered to the FTP root directory for the user. 6. Define the file naming convention for the data files in the Destination file format field. You can choose to include several variables from the Smart Device by typing a # followed by the one letter variable. Any characters that you type that are not immediately preceded by a #
will be included in the file name as normal text. The Brickstream 3D+ web interface prohibits you from using file names that contain Microsoft Windows reserved characters (/,\,?,&,*,:,|,,<,> ) or spaces. See the following table for variable definitions. Variable
#S Inserts the Site Name from the Settings > IP Settings page. Definition Brickstream 3D+ Basic Installation Guide 31 2 | Setting up the Brickstream 3D+ Smart Device Variable
#I
#D
#T
#M Definition Inserts the Site ID from the Settings > IP Settings page. Inserts the date of the data contained in the sent data file formatted YYMMDD. Inserts the time of the last data bucket included in the sent data file formatted HHMMSS. Inserts the MAC address (formatted XX-XX-XX-XX-XX-XX) of the Brickstream sending the data file. 3D+ Smart Device that is For the following examples, assume the site name is set to Grocery1 and the site ID is set to 987. File Naming Convention Field Resulting File Name
#S.PCNT.#I.#D.#T.#M.dat
#S_#I_#T countdata-#S-#I-#D#T.txt
#T#D_#M.csv Grocery1.PCNT.987.090226.140000.00-b0-9d-70-01-05.dat Grocery_987_140000 countdata-Grocery1-987-090226140000.txt 140000090226_00-b0-9d-70-01-05.csv 7. Type the FTP username that will be used to login to the FTP server in the Username field. 8. Type the password for this username in the Password field. 9. Click the FTPS switch to enable the encrypted FTPS protocol to deliver the data (encryption license required). 10. If you are using a SSL Virtual Host and Server Name Identification, type the host name in the SNI Host Name field. You can only access this field if data encryption is enabled in the previous step. 11. Type the FTP username that will be used to login to the FTP server in the Username field. 12. Type the password for this username in the Password field. 13. If the FTP files should arrive at a specific URL address or directory on the destination server, type the URL or path in the Destination URL/directory field. Use the default value of / if you have not been directed to change this field. If this field is left blank, files are delivered to the FTP root directory for the user. 14. In the Delivery area, click the Aggregation Level list and select the level at which you want the Device can store data in intervals of 5, 15, 30, metric data to be stored in the files. The Smart and 60 minutes. 15. Click the Delivery Format list and select the format for the data files sent over FTP. There are two options:
Format Option Pipe Delimited XML Description The Pipe Delimited format sends data for each report zone with the relevant information separated by a pipe character |. The XML format sends metric data in an XML file similar to the XML packets that are sent out using the Batch Data Streaming option. See the Brickstream Device Programmer Guide for more information on the XML format. 3D+ Smart Brickstream 3D+ Basic Installation Guide 32 2 | Setting up the Brickstream 3D+ Smart Device 16. Click the Delivery Schedule list to select the frequency at which the FTP file is sent. You can have an FTP file delivered each hour, or you can have the file delivered once daily at a scheduled time. 17. If you selected daily delivery in the previous step, type a delivery time in the Delivery Time field, using 24-hour notation. 18. Type the maximum number of times the Brickstream Device should attempt to connect to the FTP server to send the files in the case of a failure in the Max Attempts field. 3D+ Smart If this field is set to zero, the Smart the file. Device will continue to retry indefinitely until it successfully sends 19. Type the amount of time, in seconds, the Smart Device waits before attempting to reconnect to the FTP server in the Retry Interval field. This value can range from 1 to 599 seconds. 20. Click the FTPS switch to enable the encrypted FTPS protocol to deliver the data (encryption license required). 21. If you are using a SSL Virtual Host and Server Name Identification, type the host name in the SNI Host Name field. You can only access this field if data encryption is enabled in the previous step. 22. To use active FTP with a limited port range that is used for connections, click the Active FTP switch. 23. Type the port range into the Lowest Port field and the Highest Port field. 24. To pass an IP address that differs from the Brickstream 3D+ IP address to the firewall and FTP server, click the Override IP (x.x.x.x) or host name switch to enable it and type an IP address. Device can log into an FTP server at the specified IP 25. Click Test Settings to verify that the Smart address and port number using the designated username and password. 26. Click Save to make the settings effective. If you encounter any error messages when setting the FTP connections, See Troubleshooting FTP Connections on page 65. 27. To configure the delivery of the Traffic Map data stream, click the Traffic aps switch. The fields become active. If flowmap delivery is disabled, no traffic map data will be delivered to the Floorplan Editor or to the Traffic Map Analysis web tool. 28. Type the IP address of the server that will receive data from the Smart or host name field. Device in the IP (x.x.x.x) 29. Type the port number to which the Smart Number field. Device should attempt to deliver data in the Port Brickstream 3D+ Basic Installation Guide 33 2 | Setting up the Brickstream 3D+ Smart Device 30. Type the URL in the Destination URL/directory field, if the Smart a specific URL in the HTTP POST. Device needs to send data to This allows the IT department to use the same port for multiple devices and filter the traffic by the URL in the HTTP POST. Set the Destination URL/directory field to the default value of /if you have not been directed to change this field. 31. Choose from the Delivery Schedule list how frequently to deliver the data (hourly or daily). The choice of Delivery Schedule will be the smallest increment for viewing the data stream of Traffic Maps in the Device Managers Floorplan Editor, and also in the Traffic Map Analysis web tool. 32. For the Flow Map data to be encrypted, click the Data Encryption switch to enable it. 33. To use a SSL Virtual Host and Server Name Identification for the encrypted data, type the host name in the SNI Host Name field. This field is only accessible if data encryption is enabled. 34. Click Save to make these settings effective. The save confirmation message appears. 3D+ Smart Devices can Devices. Brickstream Device to create a large virtual floor Devices provides the ability to create a single path for a Setting Path Linking Options The Path Linking feature for Smart person moving through the space of multiple Smart now be linked together as though they were a single Smart plan, supporting counting lines that span across up to three (3) Smart Devices. This greatly reduces the configuration time on wide entrances, where counting lines must be precisely positioned on two Smart all behavioral analytics applied to counting lines in a single Smart applied to a large virtual floor plan. You can link a master Smart together. Once the Smart counting lines and intersections for each linked Smart data from the slave Smart data to the user designated data warehouses for further analysis. You can unlink a group of Smart your original grouped combination. Devices at any time and then re-link them later, or choose other Smart Devices and distribute this data as a part of the master Smart Device and up to a maximum of two additional slave Smart Devices are linked, you can use the master Smart Devices in order to avoid over counting and under counting. In addition, Device can be consolidated and Devices Device to create the Device. You can combine the count line Devices to replace Devices Enabling Path Linking The Brickstream linking request deliveries, when using the Path Linking functionality on master and ancillary Smart Device listens for request, and is also the same port number that ancillary Smart Devices for path linking. This port number indicates where the master Smart Device allows you to designate a specific port number for path Devices use to determine 3D+ Smart Brickstream 3D+ Basic Installation Guide 34 2 | Setting up the Brickstream 3D+ Smart Device where to send their data. Refer to Setting Path Linking Options on page 34 for more information. The Path Linking group on the Basic interface is used to set and edit this information. 3D+ web interface to the Basic 1. Open the Brickstream 2. Click Path Linking to expand the Path Linking section.
> Data Delivery page of the Brickstream
> Data Delivery page. 3D+ web Settings Settings Figure 32: Path Linking 3. Select the Enable Path Linking check box. The field becomes active. 4. Type the Port number to which the Smart Device should attempt to deliver the path linking data in the Port field. The default value is 3012. Device is rebooted. Both the master Smart Device, the change is not effective until the If you change the port number on the master Smart Device must master Smart use the same port number for path linking, because this is how the master and slave Smart Devices share calibration and tracking information. Images are not passed the same way as the calibration and tracking data, so it is not reliable to gauge whether the linked data is being passed by whether you can see the images on both devices. The images may display even if the path linking is not working. Device and the slave Smart 5. Click Save. The settings are saved. 6. If you are saved a change of the port number used for path linking on a master Smart you must reboot the master Smart effective. Go to > Reboot, and then click Reboot. Device for the new path linking port number to become Device, Using the Path Linking Page Installing a Path Linking license on a Smart allow you to make this Smart Path Linking license. 1. On the Path Linking page of the Smart Device a master Smart Device enables the Path Linking page. This access will Devices do not require a Device. Slave Smart Device, click the Enable Path Linking button. Brickstream 3D+ Basic Installation Guide 35 Figure 33: Brickstream 3D Path Linking Page 2 | Setting up the Brickstream 3D+ Smart Device The Smart accessible on the web page. Device is now the master Smart Device, and an Add Smart Device button is Brickstream 3D+ Basic Installation Guide 36 Figure 34: Add Smart Device Button 2 | Setting up the Brickstream 3D+ Smart Device 2. Continue to Adding a Slave Smart Device on page 37 to begin setting up the corresponding links to another or a maximum of two slave Smart Devices. Device Adding a Slave Smart Use the following steps to add a slave Smart 1. Click the Add Smart Device. Device button. The Input window appears. Figure 35: Input Window 2. Type the IP address location of the new slave Smart and type the port number used for path linking on the master Smart Device into the Enter new IP address field, Device into the Port field. Device displays in the Device and the new slave Smart 3. Click OK. An image of the master Smart bottom portion of the web page. Brickstream 3D+ Basic Installation Guide 37 Figure 36: New Slave Smart Device 2 | Setting up the Brickstream 3D+ Smart Device 4. Repeat step 1 through step 3 to add a third slave Smart Device, if applicable. Devices for Path Linking Device to link paths across multiple Smart Device must know where the slave Smart Configuring Smart In order for the master Smart Smart This is done by using marker points that can be seen across two Smart Use the following steps to mark intersecting points on the Smart 1. 2. Click on this point in the image of each Smart Identify a point of interest that can be seen in two Smart Devices. Devices. Devices are located within the real world space. Devices, the master Devices. Device in the bottom portion of the web page. The mark will be highlighted on the virtual floor plan in the upper portion of the web page. Brickstream 3D+ Basic Installation Guide 38 Figure 37: Virtual Floor Plan 2 | Setting up the Brickstream 3D+ Smart Device 3. Position the Smart Smart markers per Smart Devices in the virtual floor plan so that the markers in the two Devices are overlapping or as close to overlapping as possible. A minimum of two Device should be used for alignment. 4. Use the virtual floor plan to position a Smart Device. While keeping the mouse down, Smart Devices can be moved in the virtual floor plan. 5. Release the mouse after positioning the Smart need to be rotated. When hovering near a Smart becomes a cross hair. Device. In some instances, Smart Devices may Device, a circle will appear and the mouse 6. Select the circle and move the mouse up and down to rotate the Smart Device. Figure 38: Navigational Circle 7. Use the rotation and Smart plan. Now when people move through the field of view of two Smart linked and only one track will appear. Device positioning to align the marker points on the virtual floor Devices, the paths are Brickstream 3D+ Basic Installation Guide 39 2 | Setting up the Brickstream 3D+ Smart Device 8. Configure the count lines, queue and/or service zones once you have finished positioning the Smart Devices. 9. Use the Template button as shortcut for creating enter/exit/filter zones in just a few clicks. 3D+ Smart Device has several customizable parameters that determine how Setting Advanced Options for Queues The Brickstream the queue functions in your particular environment. See Queuing Overview on page 9 for a detailed description queue zone functionality. Complete the following steps to access the Advanced Settings window. 1. Access the Brickstream 2. Click the Queuing page. 3. Click the Advanced button in the lower right corner of the window. The Advanced Settings 3D+ web interface. window appears. Figure 39: Advanced Settings - Queue Thresholds Field Open Time Closed Time Min Time Merge Time Description 3D+ Smart Device will close the queue zone and stop Sets the minimum time, in seconds, that person must stand inside the head zone (blue zone) before the queue count area is considered to be open. After this threshold is exceeded, all tracks that meet the queue constraints and enter the queue count area are included in the queue length metric. Sets the minimum time that the head zone must stay empty before the Brickstream counting tracks entering the queue count area. Sets the minimum time that a person must remain in the queue count area or service area before they are eligible to be counted in the queue length or service time. For queues, tracks also have to meet Track Dist and Track Time thresholds. The minimum time period that a person, who has entered a zone, can exit the zone and then re-enter and have their wait time merged into the queue wait time or service time. See "Queue Count Area Constraints" on page 107. Default 5 seconds 30 seconds 5 seconds (queue) 30 seconds (queue) Brickstream 3D+ Basic Installation Guide 40 2 | Setting up the Brickstream 3D+ Smart Device Field Track Dist Track Time Filter Time Discard Front Entry Description Defines the maximum distance, in centimeters, that a person entering the queue must be to a person already in the queue in order to be counted. See "Queue Count Area Constraints" on page 107. The minimum time that a person in the queue must be within the Track Dist of another person currently in the queue count area or head zone before they will be added to the queue length. Sets the minimum time for which a track must meet the height and shape constraints in order for it to be counted in the queue metrics. Brickstream recommends that this field not be changed by end users. Discards all queue metrics for tracks that cross the pink exit line prior to appearing in the queue. For example, in a self-checkout queue, staff may enter the queue from the front to assist customers. Default 250 centimeters 5 seconds 4. Adjust the settings as required by your particular installation. The default settings should not need to be adjusted for most applications in banking and retail environments. 5. Click OK to return to the Path Linking page. 6. Click Save from the Path Linking page to save the changes to flash memory. Using the Path Linking Shortcut Menu The following is a description of the Path Linking shortcut menu functionality. The Path Linking shortcut menu can be accessed by right-clicking on a Smart Figure 40: Path Linking Shortcut Menu Device image. Menu Item Properties The Properties shortcut menu option allows you to view the properties of the Smart Figure 41: Smart Device Properties Device. Description You can also manually change the X and Y axis and rotation of the Smart menu option. Device from this shortcut Brickstream 3D+ Basic Installation Guide 41 2 | Setting up the Brickstream 3D+ Smart Device Description If you have created point markers on the virtual floor plan for one of the Smart use the Clear Markers shortcut menu option to delete the markers. If you have rotated a Smart shortcut menu option to delete the rotation. If you have assigned a Smart Smart Device as a master Smart Device or a Smart Device, you can use the Unassign shortcut menu option to delete the assignment. Device on the virtual floor plan, you can use the Reset Rotation Device as a slave Devices, you can Menu Item Clear Markers Reset Rotation Unassign Sending Available Device Data on Demand The Brickstream range of dates and times in a designated format. 3D+ Smart Device can create on-demand data delivery requests for a specific The amount of days and data that can be retrieved is based on the amount of activity tracked and the number of zones set on the Smart days. Contact support@brickstream.com for information on projecting the actual number of days of data possible in a specific scenario. Device. The average amount of days that can be retrieved is 50 Use the Send Data page of the Brickstream 1. Open the Brickstream 3D+ web interface to set and edit this information. 3D+ web interface and click Data Delivery > Send Now to access the Send Data page. Figure 42: Send Data Brickstream 3D+ Basic Installation Guide 42 2 | Setting up the Brickstream 3D+ Smart Device 2. Click the Delivery Method list arrow to designate a format for data delivery. The list appears. The following options are offered:
Email FTP Batch 1 Batch 2 In the Start Date field, type the date to begin to retrieve metric data. In the Start Time field, type the time to begin to retrieve metric data in 12-hour format. In the End Date field, type the date or click the calendar icon to select the date to stop retrieving metric data. In the End Time field, type the time to stop retrieving metric data. 6. 7. Click Send Data Now to submit this request. A message appears to confirm the immediate 3. 4. 5. delivery request. Brickstream 3D+ Basic Installation Guide 43
1 | User Manual 2 | Users Manual | 5.06 MiB | January 15 2015 |
3 | Installing the Brickstream 3D+ Smart Device On-Site 3 INSTALLING THE BRICKSTREAM SMART DEVICE ON-SITE 3D+
SMART DEVICE ACCESSORIES The proper installation and use of the Brickstream 3D+ Smart provide a way to mount the Smart
(PoE) switch or PoE injector. The following section provides an overview of the different PoE devices and mounts that are available for use with the Brickstream Device requires accessories that Device and network connectivity using a Power-over-Ethernet 3D+ Smart Device. If VPN routers are required, Brickstream recommends using Cisco Small Business RV180 with the Smart Device implementation. Powering the Brickstream Industry standard 802.3af PoE connections (with CAT5e Ethernet cable) are supported to facilitate the combined power and network connection to the Brickstream 3D+ Smart Device 3D+ Smart Device. Power output of the selected PoE switch(es) must minimally support 7 W typical power for each connected Smart Device, but must be rated for up to 12.95 W maximum per Smart Device. When selecting from the PoE options, for each Smart 12.95 Brickstream W in the power budget calculation as described in the PoEs documentation. The Device is PoE Class 3, so the PoE must support Class 3 or higher. Device you will connect to the PoE, allow 3D+ Smart Ensure network lights are lit on the Ethernet port of the Brickstream connecting all cables. This ensures the physical connectivity of the network. 3D+ Smart Device after All connections use standard CAT5e or higher Ethernet cables. No special cables are necessary. Brickstream 3D+ Basic Installation Guide 44 3 | Installing the Brickstream 3D+ Smart Device On-Site The following table describes how to connect the Brickstream PoE cables using one of the following methods. 3D+ Smart Device to the network/
Option 1 Connect Using... Single-port PoE injector Diagram Figure 43: Connection with Single-port PoE Injector 2 Endspan PoE switch Figure 44: Connection with EndSpan PoE Switch Legend 1 Ethernet switch 2 Single-port PoE Injector 3 Brickstream Device Smart 3D+
1 PoE switch 2 Brickstream Devices Smart 3D+
Brickstream 3D+ Basic Installation Guide 45 3 | Installing the Brickstream 3D+ Smart Device On-Site Option 3 Connect Using... Multi-port midspan PoE injector Diagram Figure 45: Connection with Multi-port Midspan PoE Injector Legend 1 Ethernet switch 2 Multi-port PoE Injector 3 Brickstream Devices Smart 3D+
Device Mounting a Smart The type of lens that is used in the Brickstream Smart to Appendix B: Smart appropriate lens for each installation height and door width. 3D+ Smart Device will determine what type of mount will be used to support your installation. Refer Devices/Lens Selection Tables on page 57 to ensure that you have the Device or the placement of the Mount Guidelines The following is a description of the basic mounting guidelines for installing the Brickstream Smart Device. 3D+
It is important to work with your sales engineer to determine optimal coverage, placement, and mounting. Brickstream 3D+ Basic Installation Guide 46 3 | Installing the Brickstream 3D+ Smart Device On-Site Customer-provided mounting brackets should attach to the Smart thread per inch bolts Device using male -20 Mount at a height between 30 cm (1 ft) higher than the tallest person to be tracked, and up to Smart ft) with the appropriate lenses Device must be within 30 cm (1 9.5 m (31.2 specification measurements lenses used Device must be mounted within 5 Smart ft) radius of the specific Smart Device installation cm of specified height range supported by the size of X and Y tilts must be within 1 degree of specification Mount in a downward-looking orientation and level in both tilt and yaw such that it is looking straight down, if possible, for optimal system performance Avoid including a side wall in the Smart Avoid the Smart Brickstream recommends that Smart Devices field of view looking through a glass wall or large window, if possible Device installed over a door should be slightly rotated 5 Device At installation sites where 0 degree downward-looking mounting is not possible, mounting at degrees especially if permanent mats are installed under the direct view of the Smart Devices field of view, if possible an angle is supported up to 10 degrees with the basic license Additional license key required for mounting angles greater than 10 degrees Mount in such a way that the area of interest is positioned at, or very close to the center of the Smart Device field of view Mounting bracket or mounting holes should provide adequate space to allow for one 10/
100BaseT CAT5e cable to be run above the mounting location Maintenance loops of CAT5e cable at least 1 m (3 ft) should be bundled and stored in the ceiling above the mounting location when using recessed mounting brackets Allow clearance for hanging signs If you cannot see both stereoscopic lenses of the Smart Device when looking up at it from the area you want to monitor, the view is obstructed and requires adjustment to surrounding objects, adjustment to Smart Calculator (available from your Brickstream representative) Device installation height, or use of the Obstructed View Avoid Smart Device placement that includes swinging/glass doors in the Smart Devices field of The Smart view Device installed at an entrance or exit for counting applications should be mounted so that you can see the complete doorway from the lens. The coverage model should cover the Brickstream 3D+ Basic Installation Guide 47 3 | Installing the Brickstream 3D+ Smart Device On-Site entire entryway corridor, following the rule of thumb for coverage of 20% door and 80% floor, as shown in the following figures It is critical that there is a clear chokepoint a point which all traffic you wish to be measured is forced through to ensure accurate count data Figure 46: Smart Device Orientation - Top View Store Interior Figure 47: Sample Coverage Area Store Exterior Mount Types Mount types required for each Smart Installation Specification. The following is a description of each mount type that can be used with the Brickstream Device installation at a site are identified in the Site 3D+ Smart Device. Mount Type Surface Recessed Application Examples Device to the mount using the mm) machine bolt to apply the Used for non drop-ceiling environments, drop-ceiling environments, or environments in which you want minimal disturbance to ceilings. Use the supplied
-in. (6.35 Smart standardized camera mounting hole in the center of the back of the Smart before attaching the mount to the desired surface. Used for aesthetically pleasing, low-profile mounting in a drop ceiling. Available as X-axis tilt or Y-axis tilt. Requires reinforcement with lightweight backer board, such as Luan plywood. Device Figure 48: Surface Mount
(Click to interact with drawing) Figure 49: Recessed Mount
(Click to interact with drawing) Brickstream 3D+ Basic Installation Guide 48 3 | Installing the Brickstream 3D+ Smart Device On-Site Mount Type Pendant with RAM mount Application Examples Used in situations where the mount must fully articulate both X axis and Y axis, by applying the RAM mount to a CCTV pole and then applying the Smart RAM mounts universal camera mount. Device to the Figure 50: RAM Mount INSTALLING THE SMART The following steps provide the recommended work flow for the installation process. For details pertinent to a specific circumstance, contact your Brickstream Sales Engineer or Technical Support. DEVICE To ensure accurate calibration, allow the Smart installation. Device to acclimatize for at least one hour before 1. Ensure that a site survey is performed by qualified technicians to determine where cables should be dropped in consideration of lens coverage specifications. The site survey outcome provides information to build a site design with a Specification document and Bill of Materials
(BOM) identifying:
Types of Smart Size of lenses required for each area of interest, based on ceiling height, clearance, and Devices required to meet the coverage needs for the areas of interest other considerations, such as those described in Mount Types on page 48 The number of Smart Installation positions, as defined by at least two measurements from permanent fixtures in Devices required to adequately cover all areas of interest the coverage area, such as walls. Installation mounts that are needed 2. Verify that there are no obstructions preventing mounting in the desired location. 3. Run the CAT5e Ethernet from the PoE source to each installation position. 4. Unpack mounting hardware. 5. Carefully unpack all Smart Devices and inspect for physical damage prior to installation. Do not press on any of the lenses as the slightest shift in orientation can compromise calibration, resulting in inaccurate tracking. 6. For each recessed mount, perform Installing a Recessed Mount on page 50. Brickstream 3D+ Basic Installation Guide 49 3 | Installing the Brickstream 3D+ Smart Device On-Site 7. For each surface mount, perform Installing a Surface Mount on page 50. Installing a Recessed Mount Follow these steps to install a Brickstream recessed mount:
1. Remove from the ceiling the tile that is to be used for the mount location. 2. If the tile material requires reinforcing, apply backer board to the tile where the recessed mount will be installed, trimming the backer board for exact fit. 3. Measure the distance from the edge of the tile to the center of the Smart Device location. 4. Use the Recessed Mount Cutting template included at the end of this document to ensure correct size and shape for cutting the tile and backer board. 5. Cut through tile and backer board following the line drawn from the template. 6. 7. 8. Connect the CAT5e Ethernet cable. Insert the recessed mount. Insert the Smart Device into the mount, using the screw provided to secure it in the slot. Also connect the GPIO now if this site requires it. 9. Secure the mount to the tile with the provided hardware. 10. Use twine or wire to secure the recessed mount to a permanent structure inside the ceiling, such as a beam. 11. Make any final adjustments to the position of the mount in the tile. 12. If necessary, adjust the tilt of the Smart Device in the mount using the screw and degree markings on the mount. Installing a Surface Mount Follow these steps to install a Brickstream surface mount:
1. If you are installing the surface mount on tile, remove from the ceiling the tile that is to be used for the mount location. If the tile requires reinforcement, apply lightweight plywood (e.g., Luan in the US) as a backer board to the tile where the recessed mount will be installed, trimming the backer board for exact fit. If the surface mount will be applied onto solid surface, apply the surface mount directly to the solid surface. 2. 3. 4. Connect the CAT5e Ethernet cable. 5. Secure the mount to the surface with the hardware provided. Brickstream 3D+ Basic Installation Guide 50 3 | Installing the Brickstream 3D+ Smart Device On-Site LED Boot Sequence The following is the normal startup (boot) sequence for a Brickstream 1. Access the Smart Device web interface to verify that the area of interest is properly displayed. 3D+ Smart Device. For detailed information about calibrating and configuring the Brickstream refer to the Brickstream Device Basic Configuration Guide. 3D+ Smart 3D+ Smart Device, Brickstream 3D+ Basic Installation Guide 51 Appendix A | Brickstream 3D+ Smart Device Specifications A 3D+ SMART BRICKSTREAM SPECIFICATIONS DEVICE The following tables provide specifications for the Brickstream 3D+ Smart Device. Network Specifications Bandwidth requirements for the Brickstream immediately following device installation. 3D+ Smart Device are at their highest during and During solution delivery the initial bandwidth requirements can be greater due to the need to access the Brickstream 3D+s browser-based user interface, as well as capturing and transmitting a period of raw video during validation to ensure configuration accuracy. An average of approximately 128 kbps per Smart Device is needed initially during configuration and validation. For optimal network performance Brickstream recommends a high-speed DSL or T1 connection, or better. To minimize bandwidth requirements on an on-going basis, Brickstream 3D+ transmits analytics data in configurable increments, with independently configurable data capture and transmission rates to reduce network overhead. Semi-random distribution of data packets decreases spikes in network demand. On an on-going basis, each Smart about 0.05 kbps of bandwidth for analytics.. Device only requires Item Specification Cabling Ethernet Power Addressing Protocols Time Synchronization Data Delivery Category 5e (CAT5e) or better Single channel 10/100 Mbps Ethernet or higher IEEE 802.3af PoE Type 1, Class 3 DHCP or Static IP TCP/IP, DHCP SNTP, Daytime Protocol, Proprietary HTTP, SMTP, FTP Brickstream 3D+ Basic Installation Guide 52 Appendix A | Brickstream 3D+ Smart Device Specifications Item Secure Data Delivery Software Upgrade Specification HTTPS, FTPSa TFTP, HTTP a. FTPS is different than SFTP. Brickstream does not currently support the SFTP protocol. Brickstream 3D+ Basic Installation Guide 53 Technical Specifications Item Device Dimensions Lens Options Enclosure Field Upgradable Power Power Consumption Weight LEDs Emissions Compliance Operating Temperature Storage Temperature GPIO Memory MicroSD Support Operating System Physical Ports Certifications Lenses Specification Function Quantity Focal Length Options Appendix A | Brickstream 3D+ Smart Device Specifications Specification mm 76 x 152 x 38 3 x 6 x 1.5 in. Ranges from 2.0 mm to 6 mm supporting heights from 2.4m to 12m
(8 ft up to 39 ft) White powder-coated, die-cast aluminum. Black available by special order. Supports software upgrades over TFTP PoE (Class 3, Type 1 PD, 12 W max) 7 W typical, 12 W rated maximum 1.1 pounds/0.5 kg 2 multi-state RGB Complies with CE rules and Part 15 Class A of FCC Rules 0 to 45 C 32 to 113 F
-30 to 60 C
-22 to 140 F Supports up to three inputs/outputs for pulse alert delivery and receipt 512 MB RAM 512 MB NAND Flash ROM 4 GB and 16 GB Not removable or swappable Linux USB 2.0, Digital I/O, RS485 FCC Part15 Class A, cUL CE mark CE Class A UL, CB Monochrome Stereo Lenses Behavior analytics 2 2.0 mm 2.5 mm 3.0 mm 3.9 mm 5.7 mm Brickstream 3D+ Basic Installation Guide 54 Appendix A | Brickstream 3D+ Smart Device Specifications Monochrome Stereo Lenses 752 x 480 pixels Wide VGA High Dynamic Range (HDR) 0.4 megapixels N/A N/A None N/A Specification Image Sensor Resolution Pan/Tilt/Zooma Video Streamsb Video Compression Frame Rate Initial release supports pan and tilt. Zoom functionality will be provided in a future release. a. b. Pan and tilt on Streams 2 and 3 can be adjusted through the ONVIF API. Logical Port Specifications The following logical ports are the default configuration for the Brickstream 3D+ Smart Device. Default Port Protocol Direction Default Dataa TCP 2010 TCP 21 TCP 990 UDP 69 TCP 80 TCP 443 ICMP HTTP FTP SFTP TFTP HTTP HTTPS Outbound Outbound XML data, time synchronization, diagnostics/logging Validation video Outbound & inbound Inbound Inbound Inbound Software upgrade Software upgrade, web-based configuration utility Ping a. All listed port numbers are configurable. LED Functionality This section provides a detailed explanation of the LED light functions on the Brickstream Smart Device. 3D+
Status LED 1 2 Illumination Blinking amber at three-
second intervals Blinking green at three-
second intervals Red Progressivea Indication Connected with neither the time sync server nor the data server Connected to time sync and/or data servers Operating with factory-default IP address (192.168.1.7) Indicates whether the Smart default factory settings and is also used with the manual reset button. Device has reverted back to its a. See Resetting the Brickstream LIVE Smart Device on page 65. Brickstream 3D+ Basic Installation Guide 55 Appendix A | Brickstream 3D+ Smart Device Specifications Shipping Weight This section provides shipping weight for the Brickstream 3D+ Smart Device and its accessories. Item Shipping Weight Boxed Unboxed Brickstream 3D+ Smart Surface Mount RAM Mount Recessed Mount, 9 in. Device
.737 kg / 26 oz
.048 10.9
.377 oz kg / 1.7 oz kg / 13.3 oz Part Numbers Brickstream 3D+ Basic Installation Guide 56 Appendix B | Smart Devices/Lens Selection Tables B SMART DEVICES/LENS SELECTION TABLES For detailed planning information, see the Planning the Solution Design chapter in the Brickstream type is appropriate for your installation. LIVE Advanced Installation Guide. Use the following tables to determine which lens ABOUT COVERAGE WIDTHS The coverage widths shown in the following tables include an extra meter from the coverage widths shown by default in the Excel spreadsheet. This increased coverage assumes that there are walls bordering each side of the coverage width. Having walls on each side of the coverage area allows additional coverage because an individuals center of mass can never be completely against the wall. In fact, it is typically at least half a meter from the wall. Figure 51: Additional Coverage Illustrations Brickstream 3D+ Basic Installation Guide 57 Appendix B | Smart Devices/Lens Selection Tables 3D+ STEREO LENS COVERAGE BRICKSTREAM The following tables provide the coverage measurements based upon the installation height for each type of Brickstream 3D+ 2.0 Brickstream 3D+ Stereo 2.5 Brickstream 3D+ 3.0 Brickstream LIVE 3.9 Brickstream 3D+ 5.7 Brickstream 3D+ stereo lens:
mm Stereo Lenses mm Lenses mm Stereo Lenses mm Stereo Lenses mm Stereo Lenses All measurements are in meters, except for lens sizes which are in millimeters (mm). Brickstream mm Stereo Lenses The following measurements apply for only the 2.0 3D+ 2.0 mm lenses:
Lens Size (mm) 2.0 Smart Device Installation Height (m) 2.4 2.5 2.6 2.7 2.8 2.9 3 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 4 4.1 4.2 4.3 4.4 Coverage Area Width (m) Height (m) 1.6 1.8 2.0 2.2 2.4 2.6 2.8 3.0 3.2 3.4 3.6 3.8 4.1 4.3 4.5 4.7 4.9 5.1 5.3 5.5 5.7 1.1 1.3 1.4 1.6 1.7 1.9 2.0 2.2 2.4 2.5 2.7 2.8 3.0 3.1 3.3 3.4 3.6 3.8 3.9 4.1 4.2 Brickstream 3D+ Basic Installation Guide 58 mm Lenses Brickstream The following measurements apply for only the 2.5 3D+ Stereo 2.5 Appendix B | Smart Devices/Lens Selection Tables mm stereo lenses:
Lens Size (mm) 2.5 Smart Device Installation Height (m) 3.5 3.6 3.7 3.8 3.9 4 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 5 5.1 5.2 5.3 5.4 5.5 Coverage Area Width (m) Height (m) 2.9 3.0 3.2 3.3 3.5 3.7 3.8 4.0 4.1 4.3 4.5 4.6 4.8 4.9 5.1 5.2 5.4 5.6 5.7 5.9 6.0 2.1 2.2 2.3 2.4 2.6 2.7 2.8 2.9 3.0 3.2 3.3 3.4 3.5 3.6 3.8 3.9 4.0 4.1 4.2 4.3 4.5 Brickstream 3D+ Basic Installation Guide 59 mm Stereo Lenses Brickstream The following measurements apply for only the 2.9 3D+ 3.0 Appendix B | Smart Devices/Lens Selection Tables mm stereo lenses:
Lens Size (mm) 3.0 Smart Device Installation Height (m) Coverage Area Width (m) Height (m) 4 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 6 6.1 6.2 6.3 6.4 6.5 2.9 3.1 3.2 3.3 3.4 3.6 3.7 3.8 4.0 4.1 4.2 4.3 4.5 4.6 4.7 4.8 5.0 5.1 5.2 5.4 5.5 5.6 5.7 5.9 6.0 6.1 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 3.0 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 4.0 4.1 4.2 4.2 4.3 4.4 4.5 Brickstream 3D+ Basic Installation Guide 60 Appendix B | Smart Devices/Lens Selection Tables mm Stereo Lenses Brickstream The following measurements apply for only the 3.9 LIVE 3.9 mm stereo lenses:
Lens Size (mm)
(Sheet 1 of 2) Smart Device Installation Height (m) Coverage Area Width (m) Height (m) 3.9 4.7 4.8 4.9 5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 6 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 2.9 3.0 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 4.0 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 5.0 5.1 5.2 5.3 5.3 5.4 5.5 5.6 5.7 5.8 5.9 2.1 2.2 2.3 2.3 2.4 2.5 2.5 2.6 2.7 2.8 2.8 2.9 3.0 3.1 3.1 3.2 3.3 3.4 3.4 3.5 3.6 3.7 3.7 3.8 3.9 4.0 4.0 4.1 4.2 4.2 4.3 4.4 Brickstream 3D+ Basic Installation Guide 61 Appendix B | Smart Devices/Lens Selection Tables Lens Size (mm)
(Sheet 2 of 2) Smart Device Installation Height (m) Coverage Area Width (m) Height (m) 3.9 7.9 8 6.0 6.1 4.5 4.5 Brickstream 3D+ Basic Installation Guide 62 mm Stereo Lenses Brickstream The following measurements apply for only the 5.7 3D+ 5.7 Appendix B | Smart Devices/Lens Selection Tables mm stereo lenses:
Lens Size (mm)
(Sheet 1 of 2) Smart Device Installation Height (m) Coverage Area Width (m) Height (m) 5.7 6 6.1 6.2 6.3 6.4 6.5 6.6 6.7 6.8 6.9 7 7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 8 8.1 8.2 8.3 8.4 8.5 8.6 8.7 2.8 2.8 2.9 3.0 3.0 3.1 3.2 3.2 3.3 3.4 3.4 3.5 3.6 3.7 3.7 3.8 3.9 3.9 4.0 4.1 4.1 4.2 4.3 4.3 4.4 4.5 4.5 4.6 2.0 2.1 2.1 2.2 2.2 2.3 2.3 2.4 2.4 2.5 2.5 2.6 2.6 2.7 2.7 2.8 2.8 2.9 2.9 3.0 3.0 3.1 3.1 3.2 3.2 3.3 3.3 3.4 Brickstream 3D+ Basic Installation Guide 63 Appendix B | Smart Devices/Lens Selection Tables Lens Size (mm)
(Sheet 2 of 2) Smart Device Installation Height (m) Coverage Area Width (m) Height (m) 5.7 8.8 8.9 9 9.1 9.2 9.3 9.4 9.5 4.7 4.7 4.8 4.9 4.9 5.0 5.1 5.1 3.4 3.5 3.5 3.6 3.6 3.7 3.7 3.8 Brickstream 3D+ Basic Installation Guide 64 Appendix C | Troubleshooting Brickstream LIVE Smart Devices C TROUBLESHOOTING BRICKSTREAM SMART DEVICES LIVE TROUBLESHOOTING FTP CONNECTIONS The following errors may occur when configuring the FTP delivery options. Error Failed to connect 36 Failed to connect 64 Failed to connect 530 password not accepted Cause Incorrect Server IP Address Incorrect Port Number Incorrect Username and/or Password DEVICE Device has a small reset button just to the left of the USB port that LIVE SMART LIVE Smart RESETTING THE BRICKSTREAM The Brickstream allows you to do the following tasks:
Reset the Smart to 192.168.1.7. Reset all Smart all zones, and resets the license code. Device network configuration by resetting the IP address of the Smart Device Device parameters and the network configuration to factory defaults, deletes Disable loading and running the current software, force-boot with the factory-installed software upgrade via TFTP. Reset Privacy Options. Resetting the device can cause data loss. To avoid accidental loss of data, make sure that if you have not performed a reset on a Brickstream Brickstream contact person to walk you through resetting the Smart Device before, be sure to call your Device in the safest manner. LIVE Smart Refer to Figure 52 to complete the following steps to perform a reset. Brickstream LIVE Advanced Installation Guide 65 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Figure 52: Smart Device Reset Location Status LEDs Reset USB Port GPIO Port PoE/LAN Port The following steps describe how to reset the Brickstream 1. Insert a paper clip into the reset button on the Brickstream the button until the desired color illuminates on LED 2, then release the button. Use the following chart to determine how long to hold in the reset button. LIVE Smart Device and depress LIVE Smart Device:
LED 2 shows a sequence of colors depending on how long you depress the Reset button. For example if you want to disable booting of the current interface by depressing the button for 8 seconds, during this time LED 2 turns green, then amber, and finally red. Function 3 Seconds 6 Seconds 9 Seconds 12 Seconds Reset IP address to 192.168.1.7 Restore factory default settings Delete configured zones Reset licensing Disable booting the current software Update software via TFTP from upgrade.brickstream.local and 192.168.1.18 Reset all privacy optionsa LED color X X X X X X X X X X X Green Amber Red a. Available in future release of Brickstream LIVE Smart Device. X X X X X X X Green/
Amber cadence 2. The desired LED color illuminates and stays lit for 10 seconds, during which time you must press and release the Reset button again to confirm the action. After confirming the action, the Smart Device executes the action and reboots the Smart Device. Brickstream LIVE Advanced Installation Guide 66 Appendix C | Troubleshooting Brickstream LIVE Smart Devices TROUBLESHOOTING FIRMWARE UPGRADES WHEN USING A TFTP SERVER If you have trouble downloading the file, complete the following steps to test the TFTP Server install. 1. Open a MS-DOS prompt and navigate to any directory that is in your system path (e.g. 2. c:\window\system32). Issue the following command tftp -i <PC IP Address> <Source Filename> <Destination Filename> . If the command is successful, you will see Transfer Successful: ##### bytes in ##
seconds, ###### bytes. The source filename and destination filename must be different. TROUBLESHOOTING LOW-CEILING INSTALLATIONS The accuracy of the Brickstream smart device can be compromised if the smart device is installed on a ceiling less than Brickstream's minimum supported mounting height of 2.4 m. The main issue with installing at a height below Brickstream's minimum supported mounting height of 2.4 the distance between the smart device and the objects being tracked has to be at least 30 the object being tracked is less than 30 compromised. cm away from the smart device, the accuracy can be m is cm. If Relocation Solution Consider an alternative, higher camera placement that allows the same flow of traffic. Another mounting option that may provide more distance between the smart device and the objects being tracked is the recessed mount. Refer to Mount Guidelines on page 46 for more information. Tracking Configuration Solution If you cannot relocate the Smart flow of traffic and the Smart mounting height of 2.4 m, follow these steps. 1. Access the 3D Tracking Configuration page. 2. On the Basic tab decrease the Distance Filter in cm to accommodate shorter tracks. Device is mounted within 10% of the minimum recommended Device to a higher installation location with a view of the same Brickstream LIVE Advanced Installation Guide 67 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Figure 53: Basic Tab of 3D Tracking Configuration Page 3. Select Height Image from the list above the right image pane. Brickstream LIVE Advanced Installation Guide 68 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Figure 54: Segmentation Tab of 3D Tracking Configuration Page 4. If light gray patches on the Height Image are observed in the area to be tracked, click the Stereo tab, reduce Surface Validation Diff. ratio to a minimum of .1 (default value is 1.0) and/
or increase Surface Validation Size up to a maximum to 500 pixels (default value is 200). The Surface Validation settings should only be adjusted as a last resort on validation failures when the system is reporting noisy or incorrect disparity readings. Over-adjusting these values can negatively impact accuracy. 5. Leave the Max Disparity setting at the default of 32 pixels for a mounted height of 2.4 6. Verify that the pink percentage on the Calibration page is still in an appropriate range after m. making the adjustments. RESOLVING INOPERABLE BRICKSTREAM DEVICE ISSUES The following topics will help you troubleshoot problems you may experience with Brickstream devices. Please review these topics before submitting a Support ticket or RMA form to Brickstream. Brickstream LIVE Advanced Installation Guide 69 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Power Issue Follow these steps to troubleshoot Smart 1. Determine if the device will power on at all. Device power issues. IF The device will power on The device will not power on THEN Go to the Connectivity Issue topic. Try a different Power-over-Ethernet (POE) source. If it still doesnt power on, contact Brickstream Technical Support for additional assistance. 2. Verify if the device ever worked. IF The device previously worked The device never worked Identify the changes that were made that may have caused it to stop working. THEN Connectivity Issue Follow these steps to troubleshoot Smart 1. Determine if you can connect to the device on the IP address that you believe it to reside on. Device connectivity issues. IF You can connect to the device You cannot connect to the device THEN Try to browse to the IP address. If the Brickstream connectivity is not the root issue. Go to Firmware Issue on page 74. Perform a manual reset to green so the IP address resets to 192.168.1.7, as described in Resetting the Brickstream Device on page 65. LIVE web interface displays, LIVE Smart Please ensure that you are on a 192.168.1.xx network then attempt to connect to that IP address. If not, see Connecting a Smart Device with Default IP to a Custom Network on page 70 2. Device when the Smart If you still cannot access the Smart Smart preceding steps. Device, record the sequence and display of the lights on the Device is powered on after you have performed in the 3. Call Brickstream Technical Support to receive additional assistance based on these findings. LIVE Smart Device with Default IP to a Custom Network Connecting a Smart Use the following steps to connect to the default IP address location of the new Brickstream 1. Turn on your PC, if it is not already powered. 2. Disconnect the CAT5e Ethernet cable from your PC. 3. Disable any wireless connections that you may have. Device. No other network connections may be active during this process. Brickstream LIVE Advanced Installation Guide 70 Appendix C | Troubleshooting Brickstream LIVE Smart Devices 4. Click the Start icon and select Control Panel from the desktop of your PC. The Control Panel opens. Figure 55: Control Panel 5. Double-click Network and Sharing Center. The Network and Sharing Center opens. Figure 56: Network and Sharing Center 6. Click Change adapter settings in the left upper pane. The following window opens. Brickstream LIVE Advanced Installation Guide 71 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Figure 57: Change Adapter Settings Window 7. Click Wireless Network Connection and then click Disable this network device. 8. Right-click on Local Area Connection and choose Properties. The Local Area Connection Properties dialog box opens. Figure 58: Local Area Connection Properties Dialog Box 9. Select Internet Protocol Version (TCP/IPv4) and click Properties. The Internet Protocol Version
(TCP/IPv4) Properties dialog box opens. Figure 59: Internet Protocol Version (TCP/IPv4) Properties Dialog Box Brickstream LIVE Advanced Installation Guide 72 Appendix C | Troubleshooting Brickstream LIVE Smart Devices 10. Take note of the current settings in this window so that you can change them back after you set the network parameters on the Brickstream LIVE Smart Device. 11. Select Use the following IP address. 12. In the IP address field type a new IP address in the range of 192.168.1.x where x is not 7 or 10. The last digits of your PCs IP address should be different from that of the Smart Brickstream will be automatically populated with 255.255.255.0. Device = 192.168.1.7 and PC = 192.168.1.11). The Subnet Mask field Device (i.e., LIVE Smart 13. Click OK. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box closes. 14. Click Close. The Local Area Connection Properties dialog box closes. 15. Connect the Brickstream Device to your PC as shown and described in the LIVE Smart following figure. Figure 60: Brickstream LIVE Smart Device Connection to Your PC 16. Plug the PoE injector to a power outlet. 17. Plug a CAT5e Ethernet cable from the port of the Smart port of the PoE injector. Device to the To Network or LAN/DC 18. Plug a CAT5e Ethernet cable from the Hub/Switch or LAN port of the PoE injector to the Ethernet port in your PC. Brickstream LIVE Advanced Installation Guide 73 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Firmware Issue Follow these steps to determine whether the root cause is a firmware issue. 1. Device has been manually reset to RED (as described in Resetting the LIVE Smart Device on page 65), follow the instructions to reload firmware to the Device as described in Installing the Brickstream Devices on page 81. LIVE Smart Device Firmware on If the Smart Brickstream Smart Factory Direct Smart 2. What firmware version is currently on the device? Verify the version of firmware that the Device is running by checking the Release number displayed in the footer of the LIVE web interface. Contact Brickstream Technical Support with this information Smart Brickstream to receive additional instructions. ADJUSTMENTS TO TRACKING CONFIGURATION This section is designed for advanced users who configure standard counting installations. Changing any settings on the 3D Tracking Configuration page can drastically impact the accuracy and functionality of the Brickstream without the guidance of Brickstream Technical Support. Device. Do not make changes on this page LIVE Smart Tracking Issues Follow these steps to troubleshoot Smart 1. Set the Smart Device tracking issues. Device to the default values on the Calibration page and recalibrate automatically to ensure there is not an issue because the settings were changed. 2. Have a person stand under the device after recalibration and determine if they appear to be displayed with the correct height, within a few centimeters. If the height display is incorrect, manually calibrate the Smart Automatically Calibrating a Setting Smart If manual calibration does not address the issue, see Advanced Troubleshooting of Tracking Issues on page 74. Device Height and Rotation on page 53. Device as described in step 9 of 3. 4. Advanced Troubleshooting of Tracking Issues Before attempting this procedure, be sure you have completed all steps of Tracking Issues on page 74. 1. Record the percentage of pixels that display in pink (undefined) and in good condition. 2. Have a person stand under the device after recalibration and determine if they appear to be displayed in the percentage of pink pixels. If the Calibration page displays in pink pixels, capture a right lens image and a left lens image from the device following the instructions in step and send these images along with the Height Image data through a RMA request. 3. Brickstream LIVE Advanced Installation Guide 74 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Troubleshooting Under-Counting Issues with Patterned Mats This topic provides instructions to resolve under counting issues when a Brickstream Smart Device has trouble counting due to a patterned mat blocking the line of view. LIVE Problem Certain types of patterned floor mats and flooring patterns that are within the line of view of a Brickstream therefore under-count traffic. When viewed on the Calibration page, the flooring may appear to float higher than floor level. Device from capturing all tracks and Device can prevent the Smart LIVE Smart Solution Follow these steps to prevent under counting due to patterned mats. 1. Ensure the Smart Device is calibrated properly and that person heights are generally within a 160cm - 180cm range in the Height Map in the right pane of the Counting Zone Manager page. The following figure shows a desirable height map, indicated by the predominance of yellow and dark yellow. Figure 61: Example of Good Height Map 2. If there is a horizontally repeating pattern, twist the Smart are being dropped from the Smart interrupts the horizontally repeating pattern. Devices view due to the patterns in a floor mat. This Device by 5 to 10 degrees if tracks Figure 62: Horizontally Repeating Pattern Figure 63: Interrupted Patter Following Twisting Smart Device Brickstream LIVE Advanced Installation Guide 75 Appendix C | Troubleshooting Brickstream LIVE Smart Devices 3. Check the Height Image on the right pane of the 3D Tracking Configuration page if it is not possible to twist the Smart 64. If there are large white patches on the color as shown in Figure 65, the smart device is viewing the floor as being higher in the view, which will interfere while counting. If no white patches exist, skip to step 12. Device. The floor area should be mostly black, as shown in Figure Figure 64: Good Height Image Figure 65: Bad Height Image 4. If the tracks are being dropped in the area where white patches exist, go to the Stereo sub-tab of the 3D Tracking Configuration page and adjust the Max. Disparity according to the chart in Figure 66. The Max Disparity setting will help the Smart floor mat which it interprets as being close to the lens. Device ignore noise created by the Figure 66: Maximum Disparity Chart 5. Save the changes. 6. Capture a new background on the Calibration page. 7. If the white patches still exist on the Height Image and if the device is still under-counting, adjust the Surface Validation Diff. setting on the Stereo sub-tab from 1.0 to 0.5 . 8. Click Preview. Brickstream LIVE Advanced Installation Guide 76 Appendix C | Troubleshooting Brickstream LIVE Smart Devices 9. Use the following table to determine your next action:
If... Then... If the white patches are no longer present If the white patches are still present If the Surface Validation Diff setting at 0.1 does not remove the white patches Save the settings and capture a new background. Adjust the setting gradually down to 0.1 and preview until white patches are removed. Adjust the Surface Validation Size setting gradually from 200 to 500 and preview. 10. Save settings when white areas are no longer present. 11. When the Surface Validation Size and Surface Validation Diff settings are over-adjusted, measured person heights can be affected. In the Height Image on the 3D Tracking Configuration page, a person's shoulders and head should be visible in the image as light areas at the top of each person as they walk through the scene, similar to Figure 67. Field Surface Validation Size Surface Validation Diff. Description By increasing this value, the smart device measures a larger area around each pixel to verify and set the smoothness of the area around it. On a surface, the measurement of distance between the Smart surface is actually determined by the results of many measurements. Some of these measurements are discarded in order to address variance. By decreasing this setting, more erroneous data is removed from the measurement to arrive at a smoother surface reading. Device and the Figure 67: Height Image Examples 12. Adjust the following settings if the white patches are not present in the Height Image and the Smart Device is under-counting. Sub-Tab Segmentation Field Min. Blob Mass Tracking Min Obj Mass Description Set this parameter to the lowest recommended setting of 16. Reducing this setting will result in the Smart Device tracking what it interprets as smaller objects within its view. Set this parameter to the lowest recommended setting of 180. Reducing this setting will result in the Smart Device tracking what it interprets as smaller objects within its view. Brickstream LIVE Advanced Installation Guide 77 Appendix C | Troubleshooting Brickstream LIVE Smart Devices Which settings to adjust depends on the circumstances of the problem. When these two settings are over-adjusted, the segmentation of people becomes less defined, as observed in the Segmentation image, selected the right pane menu. In Figure 68, multi-colored segments are closely grouped, which is an indication that segmentation is good. If these segments are not closely grouped and they are poorly defined, the under counting problem worsens. Figure 68: Correct Segmentation 13. Save the settings and capture a background. 14. If the tracks are being lost when people are walking into the scene close together, select the Couples setting for the Counting Method on the Calibration Settings page. 15. Change both the Max. Z Block and Max. I Range settings on the Segmentation sub-tab of the 3D Tracking Configuration page to 32. Field Max Z Block Max I Range Description Reducing this setting increases the number of vertical parts people are broken into for analysis by the device. By reducing this setting, the device is more likely to track people who walk together closely. This is a measure of pixel intensity. Increasing this setting will allow the device to group more pixels together based on their intensity and reduce the likelihood of under counting. 16. Save settings and capture a background. 17. If the problem persists, set the Max. I Range to the recommended maximum of 64. 18. If accuracy issues still exist after the preceding changes have been made, adjust the Person Radius setting on the Tracking sub-tab. Field Person Radius Description Device views each person as a shape similar to a cylinder. When you lower this setting, Device to shrink the size of the cylinder it interprets as a person. The The Smart you are instructing the Smart result is that more objects are tracked as people. The opposite effect will be observed when this setting is increased. 19. When couples counting is enabled, the Person Radius setting is automatically changed from 34 to 28. If the Smart increased back to 34. If the Smart setting to 22. Device is over-counting (i.e., double counting), this setting can be Device continues to under-count, lower the Person Radius Brickstream LIVE Advanced Installation Guide 78 Appendix C | Troubleshooting Brickstream LIVE Smart Devices 20. Save settings and capture a background. 21. If problems still persist, attempt to manually set and visually verify calibration parameters. RESOLVING HIGH UNDEFINED DISPARITY DURING CALIBRATION If a Brickstream not calibrate, then complete the following steps to attempt to manually calibrate the Smart 1. Modify the Height field manually on the Calibration page of the smart devices Web Device displays in pink 80-100% (high undefined disparity) and will LIVE Smart Device. application so that it is the actual mounting height of the smart device. 2. Capture the background. 3. Go to the 3D Tracking Configuration page. 4. Click the Quality tab. 5. Change the Undefined Threshold field value from 50 to 100. 6. Return to the Calibration page and check the Show Height checkbox to verify if people are being tracked. Typically, undefined disparity issues are caused by shiny, marble floors or reflective walls. 7. Change the height of the Smart 180cm, if they are being tracked. Device manually until the height of adults appear in 160-
8. Let the device run until several people pass through the count zone (ideally at least 50 arrivals and exits) then go to the Counting page and check the Height Map to verify if the height map looks good and colors are in the mustard yellow range. If the Height Map does not show predominantly the mustard yellow range, clear the height map and redo steps 6 through 8 if the height map is incorrect. 9. CAPTURING IMAGES FOR ADVANCED TECHNICAL SUPPORT Go to the 3D Tracking Configuration page of the Smart images are generated for the right lens view and the left lens view, both of which are available for about 10 seconds. Capture images from both the right lens and the left lens as follows:
1. Change the address to (http://<ipaddress>/rightImage.jpg) once the video displays. An image Device. The initial video displays, and from the right lens displays. 2. Right-click the image and select Save Image As or Save Picture As (depending on which browser you use) to store your image. 3. Open the file you just saved to verify if you can see the image. 4. Return to the 3D Tracking Configuration page and click the drop down arrow list box underneath the image and select Left Lens from the list option. Brickstream LIVE Advanced Installation Guide 79 Appendix C | Troubleshooting Brickstream LIVE Smart Devices 5. Change the address to (http://<ipaddress>/leftImage.jpg) once the video displays. An image from the left lens displays. 6. Right-click the image and select Save Image As or Save Picture As (depending on which browser you use) to store your image. 7. Open the saved files to verify if you can see the images. 8. Email these images to your Brickstream representative and await further instructions. Brickstream LIVE Advanced Installation Guide 80
1 | Internal Photos | Internal Photos | 1.53 MiB | January 15 2015 |
Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Figure 1: EUT internal photo front view Page 1 of 6 Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1 Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 2 of 6 Figure 2: EUT internal photo Front PCB view Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1 Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 3 of 6 Figure 3: EUT internal photo rear PCB view Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1 Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 4 of 6 Figure 4: EUT internal photo camera PCB rear view Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1 Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 5 of 6 Figure 5: EUT internal view camera PCB front view with lens Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1 Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 6 of 6 Figure 6: Antenna board affixed to top enclosure housing Figure 7: Antenna board with Taoglas Ceramic Patch antenna Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1
1 | External Photos | External Photos | 241.46 KiB | January 15 2015 |
Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 1 of 2 Illustration 1: EUT top, front, and left views Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1 Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 2 of 2 Illustration 2: EUT bottom, rear and right views Report issue date: 1/9/2015 GEMC File #: GEMC-FCC-22101R1
1 | Label Location | ID Label/Location Info | 381.19 KiB | January 15 2015 |
Client Product Brickstream Corp 3D+ Camera Standard(s) RSS 210 Issue 8:2010 / FCC Part 15 Subpart C 15:2013 Page 1 of 1 Label Location Report issue date: 11/24/2014 GEMC File #: GEMC-FCC-22101R1
1 | Confidentiality Letter | Cover Letter(s) | 89.73 KiB | January 15 2015 |
November 21, 2014 Federal Communications Commission Authorization and Evaluation Division Confidentiality Request regarding application for certification of FCC ID: 2ADER-3210 Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, we hereby request confidential treatment of information accompanying this application as outlined below:
Exhibit Type Schematics Parts List Block diagrams File Name 2ADER-3210 Schem.pdf 2ADER-3210 PartsLst.pdf 2ADER-3210 BlkDia.pdf Operation Description 2ADER-3210 OperDes.pdf The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these materials may be harmful to the applicant and provide unjustified benefits to its competitors. The applicant understands that pursuant to Section 0.457 of the Rules, disclosure of this application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely, Ralph Crabtree, CTO
1 | Letter of Attestation to RSS gen issue 4 | Attestation Statements | 27.06 KiB | January 15 2015 |
Trusted Certification & Compliance Advisors for your Global markets. www.globalemclabs.com Attestation to RSS-Gen Issue 4 This is to confirm that the product with IC Certification Number 12439A-3210 meets the requirement of RSS-Gen Issue 4. The above mentioned product was tested before the publication of Issue 3. The product was tested on a test site that meets the requirement of ANSI C63.4:2009. RSS-Gen Issue 4 Section 6.1 accepts test results meeting the requirement of ANSI C63.4:2009. All other requirements for New Certification have been provided with the filling. Min Xie, Project Engineer 905 883-8189 www.globalemclabs.com Page 1 of 1 11 Gordon Collins Dr. Gormley, ON, L0H 1 G0 Canada
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-01-15 | 2422 ~ 2452 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2015-01-15
|
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1 | Applicant's complete, legal business name |
NOMi Corporation
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1 | FCC Registration Number (FRN) |
0023022809
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1 | Physical Address |
2 Sun Ct Suite 400
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1 |
2 Sun Ct
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1 |
Norcross, GA
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1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@timcoengr.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
2ADER
|
||||
1 | Equipment Product Code |
3210
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
R******** C******
|
||||
1 | Title |
CTO
|
||||
1 | Telephone Number |
(404)********
|
||||
1 | Fax Number |
(404)********
|
||||
1 |
r******@getnomi.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Brickstream 3D+ Camera | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is conducted. End-users must be provided with the specific operating instructions for satisfying RF exposure compliance. The device must operate with the minimum separation distance tested for compliance, as described in this filing, which is 20 cm. This device has 20 MHz and 40 MHz operating modes. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
TUV SUD CANADA (Gormley)
|
||||
1 | Name |
R**** A****
|
||||
1 | Telephone Number |
905-8********
|
||||
1 | Fax Number |
905-8********
|
||||
1 |
r******@tuvcanada.com
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Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
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Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402 | 2480 | 0.0101 | ||||||||||||||||||||||||||||||||||||
1 | 2 | 15C | 2412 | 2462 | 0.0439 | ||||||||||||||||||||||||||||||||||||
1 | 3 | 15C | 2412 | 2462 | 0.0463 | ||||||||||||||||||||||||||||||||||||
1 | 4 | 15C | 2422 | 2452 | 0.0482 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC