PRINTER'S INSTRUCTIONS: FINGERTIP GUIDE, EdgeE PANEL - P/N 10025595 Rev-X4, BLACK, 20LB MEAD BOND,
8.5” x 5.5”, TOL. +/- 0.125", SCALE: 1:1, FRONT & BACK, FOLDING: ALBUM FOLD - BINDING: SADDLE-STITCH
2GIG® Security & Automation System
Edge Quick Start Guide
For Home Owners
10025595 Rev-X4
FCC ID:EF400216
IC:1078A-00216
Contents
Welcome to the 2GIG
®
Edge Security Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Panel LED Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Home Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Emergency Button/Indicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Smart Home Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Home Button/Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Burglary Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Arm the System (Armed Stay Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Arm the System (Away Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Arm the System (Using the Alarm.com mobile app) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bypass Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Disarm the System (Armed Stay Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Disarm the System (Armed Away Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Disarm the System (Face Recognition Mode) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Disarm the System (Using the Alarm.com mobile app) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using the Duress Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
In the Event of a Burglary Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Cancel/Silence a False Burglary Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fire and Emergency Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
In the Event of a Fire Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Emergency Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Deactivating an Emergency Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Security Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Change the Master User or Duress Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Edit a User Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Face Recognition Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Bluetooth Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Smart Areas Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
View Smart Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Wireless Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Set Sensor Chimes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
System Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Waste Electrical and Electronic Equipment (WEEE) Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Limitations of Alarm Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Risk of Noise Induced Hearing Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Alarm Dealer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
2
Copyright © 2020 Nortek Security & Control LLCWelcome to the 2GIG® Edge Security Panel
This Quick Reference guide shows system owners how to use the basic features of the 2GIG Edge Security Panel. For more in-depth information, download the
Edge User Guide from 2gig.com/dealers or visit http://www.2gig.com.
About this Guide
This guide is designed for use by home and business owners of the 2GIG Edge Security Panel from Nortek Security & Control LLC. It is recommended that the
Edge Panel and all associated sensors and peripherals be professionally installed by an authorized 2GIG alarm dealer. For regulatory compliance, professional
installation is required. For a list of dealers in your area, visit http://www.nortekcontrol.com.
Support Services
If you require technical assistance with the system, contact your 2GIG alarm dealer or visit your alarm dealer's website.
Copyright ©2020 Nortek Security & Control LLC. All Rights Reserved. U.S. Patent D727,857. Australian Patent No. 357098. Additional Patents Pending.
The 2GIG, Edge, GoControl, and Linear logos are registered trademarks of Nortek Security & Control LLC in the United States and/or other countries. Other Nortek Security & Control
trademarks may also appear in these materials. Other names or brands may be claimed as the property of others. For more information, contact your 2GIG alarm dealer for pricing or visit
www.nortek.com, www.nortekcontrol.com, or www.2gig.com.
Information in this document is subject to change without notice. The availability of particular products, services, and features may vary by region. Please check with your local dealer for
further details and availability of language options.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for
any purpose other than the purchaser's personal use without the written permission of Nortek Security & Control.
Nortek Security & Control
5919 Sea Otter Place, Suite 100
Carlsbad, CA 92010
USA
800-421-1587
3
Copyright © 2020 Nortek Security & Control LLCPanel LED Behavior
The Edge panel has a single LED light on top right corner. It's a multi-color LED that will flash Blue, White and Red, depending on the panel's status.
Microphones
Camera
Speakers
Alarm Status
Alarm Status
AC Power LED Status
Default Battery Power LED Status
System Ready to Arm (all sensors closed)
Solid Blue
System Not Ready to Arm (one or more sensors open)
Solid White
Exit Delay Countdown / Armed
Blinking Red
Entry Delay Countdown / In Alarm / Armed After Alarm
Flashing Red
Blinking Blue
Blinking White
Blinking Red
Flashing Red
4
Copyright © 2020 Nortek Security & Control LLCHome Screen
To wake the touchscreen, tap any area of the screen display. The touchscreen goes into sleep mode after two (2) minutes of inactivity. To change this setting to
between 30 seconds and 10 minutes, access the Screen option in the Settings menu (
next page.
) and then change the Screen Timeout setting. See System Settings,
Arm, etc.
System Status: Reveals the system state: Ready to Arm, Not Ready to
Date/Time: Shows the system date/time.
Arming Features: Tap Arm Stay or Arm Away to arm the system. See
Emergency Icon: Tap for access to Panic, Fire and Emergency buttons. Settings Icon: Tap for access to the Settings menu (next page).
System Logo: Tap and enter the Duress Code to transmit a user duress
Current Weather: Displays daily forecast. Tap to view 5-day
System Icons: Indicates system information. See page 7.
Smart Home: Tap for Smart Home options. See page 6.
Burglary Protection on page 9.
report to the Central Station. See page 17.
detailed forecast.
5
Copyright © 2020 Nortek Security & Control LLCTap for Settings Menu.
Enter your code.
Choose an option.
System Settings
The Settings Icon is located at the bottom/right of the display.
Emergency Button/Indicator
Announce an emergency event by
manually activating the alarm at the control
Panel.
This button is available on most displays
(other than some system setup menus)
for access to Panic, Fire or Emergency
alarms.
See Emergency Alarms, page 20.
Tap for Emergency Menu.
Tap and hold for 2 seconds.
6
Copyright © 2020 Nortek Security & Control LLCSmart Home Options
The Smart Home button is located on the
main display. When selected, the Smart
Home options menu is displayed.
Home Button/Indicator
The Home button is located at the bottom/
right of most displays. When selected,
you’ll return to the Home screen.
Tap the Smart Home option.
Choose a Smart Home option.
Return to the Home screen.
7
Copyright © 2020 Nortek Security & Control LLCSystem Icons
The status bar that appears on the top of the Home screen and on most system menus reveals a variety of icons providing system information and access to
different functions.
Battery Power Status
Power Disconnected
System Icons
Battery Charging
Camera
Notifications
Power
Screen
Sound On
Sound Off
Update
8
Copyright © 2020 Nortek Security & Control LLCBurglary Protection
Arm the System (Armed Stay Mode)
Apply this mode when people and/or pets will be staying inside. Perimeter zones (doors and windows) are armed, leaving the interior zones
(motion detectors) disarmed.
Ensure the Edge Panel is in the Ready to Arm state.
Tap Arm Stay.
Silence option extends the length of the timer
and silences the audible countdown.
Following countdown, the system is armed.
Quick Exit button allows time to exit the
premises without having to disarm the
system first.
Tap the Mute (
Arm Away, Quick Exit or Disarm to silence
audible prompts.
) button below Arm Stay,
9
Copyright © 2020 Nortek Security & Control LLCArm the System (Away Mode)
Apply this mode when all people and pets will be leaving the premises. Both the perimeter zones (doors and windows) and the interior zones (motion detectors)
are armed.
Ensure the Edge Panel is in the Ready to Arm state.
Tap Arm Stay.
Silence option extends the length of the timer
and silences the audible countdown.
Following countdown, the system is armed.
Quick Exit button allows time to exit the
premises without having to disarm the
system first.
Tap the Mute (
Exit or Disarm to silence audible prompts.
) button below Arm Stay, Arm Away, Quick
10
Copyright © 2020 Nortek Security & Control LLCArm the System (Using the Alarm .com mobile app)
When the system is disarmed, the Disarmed screen (
) is displayed.
To disarm the system with the Alarm.com mobile app:
At the Disarmed screen, tap
Disarmed.
The app initiates the Arming process.
ARMED (STAY/AWAY) is
displayed with a red icon (
).
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Copyright © 2020 Nortek Security & Control LLCBypass Sensors
When you open a protected door or window, the Not Ready to Arm message appears and reveals the zone in YELLOW on the Sensors Not Ready list. Before
you can arm the system, place the system into the Ready to Arm state by (1) walking to the sensor and closing it, or (2) bypassing the sensor(s).
Number of bypassed
sensors. Tap to return
to the Bypass screen.
Tap the Bypass All button.
1. Enable the Bypass option(s) to bypass
selected sensors.
The system is now ready to arm with selected
sensors bypassed.
2. Press the back button (
).
12
Copyright © 2020 Nortek Security & Control LLCDisarm the System (Armed Stay Mode)
When the system is armed in Armed (Stay) Mode, the Armed (Stay) screen is displayed.
Enter your code to disarm the system.
13
Copyright © 2020 Nortek Security & Control LLCDisarm the System (Armed Away Mode)
When the system is armed in Armed (Away) Mode, the Armed (Away) screen is displayed.
TIP: If a false burglary alarm is activated while the system is armed (for example, someone inadvertently opens a protected door/
window) and you want to cancel or silence the alarm, see “If You Want to Cancel/Silence a False Burglary Alarm “ on page 17.
Enter your code to disarm the system.
14
Copyright © 2020 Nortek Security & Control LLCDisarm the System (Face Recognition Mode)
When the system is armed is Armed, the Armed (Stay or Away) screen is displayed.
To disarm the system with Face Recognition:
1. Align your face within the frame of the camera. If
you're a registered User, the system will analyze your
face and disarm.
OR
2. Press the Keypad button to access the keypad and
disarm using your code.
15
Copyright © 2020 Nortek Security & Control LLCDisarm the System (Using the Alarm .com mobile app)
When the system is armed, the Armed (Stay or Away) (
) screen is displayed.
To disarm the system with the Alarm.com mobile app:
Tap the Armed button.
Tap Disarm.
The app initiates the Disarming
process.
DISARMED displayed with a
).
green icon (
16
Copyright © 2020 Nortek Security & Control LLCUsing the Duress Code
To transmit a user duress report to the Central Station (for example, being held by an unwanted intruder against your will), use the steps below to input your
system’s unique Duress Code. The Central Station is notified that you are in a duress situation. The intruder will be unaware that you have contacted your provider
for assistance.
For added security, disable Bluetooth Disarming and Face Recognition options in Bluetooth Settings (see page 27).
To learn how to create a unique Duress Code for your system, see “Change the Master User or Duress Code” on page 21.
Enter the Duress Code (different from your disarm code).
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Copyright © 2020 Nortek Security & Control LLCIn the Event of a Burglary Alarm
Sensor Type
Action
Instant Sensor
Alarm siren immediately sounds and continues to sound until a User
Code is entered or for the amount of time specified by the Burglary Bell
Cutoff Time setting
Consult your installer to determine the cutoff time for your system.
Delayed Sensor
Countdown allows time to disarm the system before the siren sounds.
Siren continues to sound until a User Code is entered or until the
amount of time specified by the Burglary Bell Cutoff Time setting.
30 second countdown
Consult your installer to determine the length of the countdown.
After the report is received by the Central Station, an operator will respond per the terms defined in your individual Service Agreement with your alarm dealer.
For more in-depth information about specific alarm protocols, contact your alarm dealer.
Default Time Setting
Four (4) minutes.
Cancel/Silence a False Burglary Alarm
In the event of a false alarm (for example, if you enter the home while it is armed and do not disarm the system before the countdown expires), you can silence the
alarm and cancel the alarm report using one of these options:
When Disarmed...
Result
Default Time Setting
Disarming the system BEFORE
the countdown expires
The system silences the alarm and does not transmit
an alarm report to the Central Station.
N/A
If you disarm the system AFTER
the Abort Window Dialer Delay
countdown expires
The system silences the alarm siren and transmits
an alarm cancellation report to the Central Station.
For a cancellation report to be transmitted, you must
disarm the system before the Alarm Cancel Time
expires.
Five (5) minutes
Consult your installer to determine the setting for your system.
18
Copyright © 2020 Nortek Security & Control LLCFire and Emergency Protection
Smoke and Carbon Monoxide (CO) detectors may be installed to protect the occupants of the dwelling from harmful, and possibly deadly effects of smoke, heat,
and fire-related dangers. The system’s fire and emergency protection features are always protecting the premises. See Warnings, page 34.
NOTE: A professional installer must ensure that all Smoke/Heat alarms and CO detectors are installed in compliance with all national, regional,
and local laws, statutes, and guidelines.
In the Event of a Fire Alarm
In the event an installed fire protection zone detects an issue, the following will occur:
1. The alarm siren immediately sounds and continues to sound until a User Code is entered or for the amount of time specified by the Fire Bell Cutoff Time
setting. The factory default setting is four (4) minutes. Consult your installer to determine the cutoff time that has been configured for your system.
2. After the report is received by the Central Station, an operator will respond per the terms defined in your individual Service Agreement with your 2GIG
alarm dealer. For more in-depth information about specific alarm protocols, contact your alarm dealer.
If a fire alarm is activated, the system emits a warning siren and immediately reports a fire to the Central Station. To protect yourself and occupants do the
following:
1.
If flames or smoke are present, yell “Fire!” to alert all occupants of a fire.
2.
Immediately evacuate all occupants from the premises and remain at a safe distance away from the premises.
DANGER: To protect yourself and others from serious injury and/or death, do NOT reenter the premises until it has been deemed safe
by emergency officials.
3. Dial 9-1-1 (or your region’s emergency services number) to report the situation to authorities. Always wait to call from a safe location.
NOTE: It is important to establish and practice an Escape Plan with all members of your household in the event of a fire. For more in-
depth information, see the Edge User Guide.
19
Copyright © 2020 Nortek Security & Control LLCEmergency Alarms
You can notify the Central Station of an emergency event by manually activating the alarm at the control Panel. The Alarm button is designed with a double-action
trigger. This reduces the risk of inadvertently transmitting a false alarm to the Central Station.
To activate a manual alarm:
Tap for Emergency alarms.
Press and hold
for 2 seconds.
20
Copyright © 2020 Nortek Security & Control LLCDeactivating an Emergency Alarm
The panel appears red at the top of screen during an Emergency Alarm.
To deactivate a manual alarm:
Align your face within the frame of the camera. If you're a
registered User, the system will analyze your face and set the
Alarm.
You can also press the Keypad button to access the keypad
and deactivate the alarm using your code.
The active alarm will be displayed. Tap Clear Alarm History to
deactivate the alarm.
21
Copyright © 2020 Nortek Security & Control LLCSecurity Codes
The system supports a total of 101 unique security codes, which includes the types of security codes detailed below and one (1) Installer Code which is reserved
for use by 2GIG alarm dealers and their professional installers. See Change the Master User or Duress Code, next page.
Types of Security Codes Description
Master User
Duress
User
Smart Areas
One (1) Master User Code is available for accessing the System Settings
and other PIN-protected features. Be certain to change the default code to a
unique four (or six) digit number.
One (1) Duress Code is available. To protect your system, the Master User
should always change the default code to a unique code known only by
trusted system users. See “Change the Master User or Duress Code” in the
next section. See If You Need to Use the Duress Code, page 16.
User defined
Create up to 98 unique user access codes used by occupants to arm and
disarm the system. See Security Codes, page 20.
User Defined
If Smart Areas are enabled, a user can be assigned to one or more areas.
User Defined
22
Default Code
4 digit (1111), 6 Digit (111111)
Consult with your dealer regarding a four or
six pin code length.
Copyright © 2020 Nortek Security & Control LLCChange the Master User or Duress Code
The Master User Code provides users with the ability to access the System Settings menu and, depending on your system configuration, provide access to other
pin-protected features. The Duress code lets users send a silent duress report to the Central Station. See If You Need to Use the Duress Code on page 16.
IMPORTANT: When customizing codes for your system, it's best not use the dwelling’s physical address, telephone digits, birth dates or
birth years. Codes should only be given to trusted individuals.
Tap System Settings (
) from the Main screen, enter the system’s Master User Code, and then tap the Users (
) icon. Next, continue with these steps:
At the Users screen, tap the pencil icon (
next to Master User or Duress.
)
At the Edit Master User or Edit Duress User
screen, tap the pencil icon (
) in the Access
Code section.
At the Enter a Code for the User screen,
input a unique code and tap Next. Then,
confirm the code and tap Done.
23
Copyright © 2020 Nortek Security & Control LLCEdit a User Code
Once a user has been created, you can adjust that users access to the system or individual areas.
At the Users screen, tap the pencil icon (
).
Tap the arrow (>) adjacent to the Access Code.
At the Enter the user's access code screen,
input a unique code and tap Next. Then,
confirm the code and tap Done.
24
Copyright © 2020 Nortek Security & Control LLCFace Recognition Setup
At the User's screen, you can edit Users to include the panel's Face Recognition feature.
Tap System Settings (
), enter the system’s Master User Code and then tap the Users (
) icon.
Next, continue with these steps:
1 . At the Users screen, tap the pencil icon (
)
next to a User.
2 . Tap the switch adjacent to the Facial
Recognition option to set it to Active.
3 . Read the Biometric Information Privacy
Policy and Consent form, use your
finger to scroll down then tap I Agree.
25
Copyright © 2020 Nortek Security & Control LLC4 . On-screen instructions guide you through
5 . Steps 2 through 5 will
the process of capturing your profile.
instruct you to slightly move
your head in four specific
directions to complete the
face recognition process.
6 . Tap the activation switch adjacent to the
Recognition Modes you'd like to use with
Face Recognition, then tap NEXT.
7 . Your selections and profile status are summarized.
Tap the pencil icon (
Press the back button (
previous menus.
) if you'd like to edit.
) to return to the
TIP: The holder of the Master User Code can also create user code access schedules for users who only need access to a dwelling
during certain hours. For example: au pairs, housekeepers, and personal assistants. For more in-depth information, refer to the 2GIG
Edge User Guide.
26
Copyright © 2020 Nortek Security & Control LLCBluetooth Setup
You can setup the control panel to connect with your smart phone for Bluetooth Disarming.
Tap System Settings (
), enter the system’s Master User Code, and then tap the Users (
) icon. Next, continue with these steps:
1 . At the Users screen, tap the pencil icon (
).
2 . Scroll down to the Bluetooth Disarming
option, then tap the adjacent switch to
the "Active" setting.
3 . At the Enter the user's access code
screen, input a unique code and tap
Next. Confirm the code, and tap Done.
27
Copyright © 2020 Nortek Security & Control LLCBluetooth Setup (continued)
4 . Tap PAIR DEVICE.
5 . Once paired, tap OK.
6 . Enter your pairing code from your smart phone.
7 . Your device is paired. Press the
28
back button (
previous menus.
) to return to the
Copyright © 2020 Nortek Security & Control LLCSmart Areas Settings
Smart Areas allow homeowners to create up to four independently controllable and manageable areas (For example: Main House, Garage, Room
Rental, etc). Flexible user interface limits control of the Smart Areas at the user code level.
Note: Smart Areas must be enabled to view the Smart Areas tile on the home screen. For more details, refer to the Edge Users Guide and consult
your alarm dealer.
To set Smart Areas settings:
1 . At the Home screen, tap the Settings
2 . Enter your code to view the Settings
icon (
).
options.
3. Scroll down, then tap the Smart
Areas Settings option.
29
Copyright © 2020 Nortek Security & Control LLCSmart Areas Settings (continued)
4 . Tap the arrow (>) adjacent to a Smart
5 . Enter a name for the new Smart Area,
6 . Repeat the naming process for all
Areas option.
then select SAVE.
new Smart Areas.
30
Copyright © 2020 Nortek Security & Control LLCView Smart Areas
View and change state of Smart Areas.
Note: Smart Areas must be enabled to view the Smart Areas tile on the home screen. For more details, refer to the Edge Users Guide, or consult your alarm
dealer to enable Smart Area.
At the Home screen, tap the
Smart Area icon (
).
Enter your code to view the Settings options.
Smart Areas status is displayed.
Smart Areas Status
Home : Armed (STAY).
Garage : Disarmed with Bypassed Zones.
Rental : Disarmed.
Safe : Disabled.
31
Copyright © 2020 Nortek Security & Control LLCWireless Network Settings
To set wireless network settings:
1 . At the Home screen, tap the Settings
2 . Enter your code to view the Settings
3 . Tap the Nework option.
icon (
).
options.
4 . Tap the Wireless Option.
5 . Choose your Wireless Network name.
6 . Type in your Network Password. Once
you're successfully connected, press
the back button (
) to return to the
previous menus.
32
Copyright © 2020 Nortek Security & Control LLCSet Sensor Chimes
To set individual chimes for each zone use the sensor chime menu:
1 . At the Home screen, tap the Settings
2 . Enter your code to view the Settings
3 . Scroll down, then tap the Smart Areas
icon (
).
options.
Settings option.
4. Select a sensor.
5 . Tap the new setting.
6 . Press the back button (
to the previous menus.
) to return
33
Copyright © 2020 Nortek Security & Control LLCSystem Tests
To ensure continued protection and proper system operations, it is important to perform a sensor and console test on a weekly basis.
Tap the Settings icon (
your Master User Code when prompted.
), then enter
Tap the System Tests option.
Tap a buttons to choose the test type
(for example):
Sensor Test: Tests signals between the
Control Panel and installed sensors.
Panel Test: Tests the function of the
Edge Panel’s audio and buttons.
34
Copyright © 2020 Nortek Security & Control LLCLimited Warranty
This product is warranted against defects in material and workmanship for two (2) years. The battery is limited to One (1) year. This warranty extends only to
wholesale customers who buy directly from Nortek Security & Control LLC or through Nortek Security & Control’s normal distribution channels. Nortek Security &
Control LLC does not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty, if any.
Refer to Nortek Warranty policy on www.2gig.com or www.nortekcontrol.com.
There are no obligations or liabilities on the part of Nortek Security & Control LLC for consequential damages arising out of or in connection with use or
performance of this product or other indirect damages with respect to loss of property, revenue, or profit, or cost of removal, installation, or re-installation. All
implied warranties for functionality are valid only until the warranty expires. This Nortek Security & Control LLC Warranty is in lieu of all other warranties, expressed
or implied.
All products returned for warranty service require a Return Authorization Number (RA#). Contact Returns at 1-855-546-3351 for an RA# and other important
details.
Waste Electrical and Electronic Equipment (WEEE) Statement
This symbol on a product or on its packaging indicates that this product is not to be thrown away with everyday
waste .
Instead, it is your responsibility to dispose of electrical and electronics equipment by handing it over to a designated collection point for
the recycling of waste electrical and electronic equipment (W.E.E.E.). The separate collection and recycling of your waste electrical and
electronic equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects
human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact
your local city office, or your household waste disposal service, or the shop where you purchased the product.
35
Copyright © 2020 Nortek Security & Control LLCWARNINGS
Limitations of Alarm Products
This product should be tested periodically to make sure it is working properly. The product, if used properly, may reduce the risk of burglary, robbery, and other
adverse events that have the potential to result in injury or loss of life; however, Nortek Security & Control is not an insurer. This product is neither insurance nor a
guarantee that such an event will be prevented, and users should protect themselves with proper insurance. Nortek Security & Control makes no representation
that this product cannot be compromised or circumvented, that it will provide an adequate warning, or that it will prevent any personal injuries, property damage,
or other losses. Like any alarm product, it may be bypassed, it is subject to compromise, and it may fail to warn for a variety of reasons, including, but not limited
to: improper installation or positioning; improper maintenance; tampering; dead or improperly installed batteries; sensing limitations; component failures; receivers;
intrusions may be outside of a product’s designated range and certain environmental conditions may impact performance, and audible alarm signals may be
outside of hearing range, muted by doors, walls, and floors, unheard by deep sleepers or the hearing-impaired, or overwhelmed by other sounds.
Risk of Noise Induced Hearing Loss
The Alarm is equipped with a warning siren. Exposure to high sound levels or prolonged exposure to the warning siren can result in Noise Induced Hearing Loss
(NIHL)
Alarm Dealer Information
Company Name:
Your Account Number:
Installation Date:
10025595 Rev-X4
36
Copyright © 2020 Nortek Security & Control LLCPRINTER’S INSTRUCTIONS:
INSTALLER QUICK START GUIDE,2GIG-EDG-NA: P/N 10029907 Rev-X2, INK: BLACK, 20LB. MEAD BOND, TOL. +/- 0.125", SCALE: 1:1, FRONT & BACK,11"x17" PAGES: 2, FOLDING: FINISH SIZE - 8.5”x5.5” , BINDING: NONE, (PAGE 1 OF 4)
2. Mount the Backplate to a Wall
Use the four (4) wall anchors and screws (supplied).
NOTE: The Wall Anchor is the wall tamper and MUST be anchored to work.
Illustration displays both types of power connection:
Install the 2 - conductor power wires or Barrel Connector
4. Connect the Power Wires (Terminal Block)
Locate a wall outlet for the plug-in power supply, but do NOT connect the power
supply to the outlet at this time.
IMPORTANT: Never connect the plug-in power supply to a switch-controlled outlet. Do not over-
tighten the terminal block’s contact screws.
7. Hang the EDGE Panel
Place the backplate over the lower lip on the back of the chassis, and flip the EDGE
panel upward and push until it clicks into place.
2GIG® Security & Smart Home System
2GIG EDGE Installer Quick Start Guide
10029907 Rev-X2 | 2GIG-EDG-NA | Edge Panel
IntroductIon
This quick start guide introduces 2GIG alarm dealers and professional installers to
2GIG EDGE panel hardware installation and the Installer Toolbox. It describes the
process of program zones, keyfobs, and keypads for the EDGE Panel and how to
add and remove Z-Wave® devices from the network. To get started, navigate to the
Installer Toolbox menu.
EdgE PanEl InstallatIon
Choose the Location for the 2GIG EDGE Panel’s Backplate
Before mounting the backplate, choose a location. Work with the end user to
determine the best location. Always choose an indoor location protected from
temperature extremes.
Recommended Tools and Equipment
To install the system, these tools and equipment are recommended:
â 2-Conductor Power Wire (if connecting power supply to the panel’s terminal block)
â Drywall Saw (or equivalent)
â Ladder
â Magnetic Phillips Head Screwdriver
â Screwdrivers
â Staple Gun
â Wire Stripper
Choose the Wall Location
To choose a wall location:
â Always choose a location that is above ground and centrally located. Do NOT install
the Panel below ground level, because wireless range may be impaired.
â Do NOT connect the Panel to a light switch-controlled outlet.
â Avoid choosing a location that can be easily viewed from doors or windows.
â Avoid choosing a location that is within reach of small children.
â Avoid choosing a location in direct sunlight.
NOTE: If necessary, the Panel can be mounted on a stand that can be placed on a flat
surface, such as desk or counter using the 2GIG Desktop Kit. However, this option
may affect compliance with state or regional codes. For 2GIG Desktop Kit installation
instructions, refer to the 2GIG EDGE Installation Manual.
External Attic Mount Antenna Installation (Optional)
If you will be installing the optional External Attic Mount Antenna, refer to the 2GIG
EDGE Installation Guide.
1. Align Backplate to Mark Hole Locations
Create mounting holes, and cut a slot in the dry wall for the AC power cord and other
electrical wiring (if needed).
Wall Tamper
LEVEL
NOT LEVEL
Back Plate
Indicates Mounting Hole
Hanger
Edge Panel (upside down)
1
3. Hang the Panel for Wiring (optional)
Attach the panel’s third-hand hanging strap to the hook at the bottom of the backplate
for easy access during wiring.
5. Connect Power (Barrel Connector)
The Barrel connector is an alternate method for connecting the AC power supply for
the EDGE Panel.
WARNING!! Do NOT plug the power supply into the outlet at this time.
DECORA
STANDARD
8
7
6
5
4
3
2
1
DC Out +
DC Out –
GRD
Bell +
Bell –
Zone 1
Zone 2
GRD
DC IN
DC IN +
DC IN –
OCL 1
OCL 2
TX
RX
9
10
11
12
13
14
Back Plate
Attached to Wall
8. Install Retaining Wall Bracket and Connect the AC Power Supply
For compliance with ANSI/NFPA 70: National Electric Code in the United States, you must
install the power supply retaining bracket (not required in Canada).
Standard Style – Center Fastener
Decora Style – Center Fastener
DECORA
STANDARD
Secure with Fastener
Barrel
Connector
6. Connect the Backup Battery
Align pins, then carefully insert the battery cable.
Battery Power Terminal
Standard-Style Duplex Receptacle
Decora-Style Duplex Receptacle
Copyright © 2020 Nortek Security & Control LLCsystEm tEst
After installing the system, sensors, and peripherals,
perform a walk test to ensure proper console
operations and to test wireless reception and signal
strength.
rEstorE dEfaults
If at any time you want to restore the system’s settings to the factory defaults.
1. Navigate to the Installer Toolbox.
2. Tap the Restore Defaults icon.
3. Tap to enable the Restore switch for the specific option(s).
4. Tap RESTORE.
InstallEr toolbox
The Installer Toolbox is password-protected. To use this feature, you must enter an Installer Code. The factory default
code is 1561. To access the Installer Toolbox:
PanEl ProgrammIng – buIlt-In ZonEs
You can program up to three (3) Built-In Zones per system. To get started, navigate to the Installer Toolbox.
Tap Panel Programming, then tap the Built-In Zones option.
Selecting a Built-In Zone
Left side of screen: Select a Wireled Zone [#].
Right side of screen: Tap and highlight each of the
available zones, then tap EDIT ZONE to view settings
for the selected zone.
smart HomE sEttIngs
Add up to 232 Z-Wave devices to the network. After
adding or removing a device you should always
rediscover the network. Tap Settings, then Smart Home
Settings to view the Smart Home Settings menu.
View All Devices
Displays all Z-Wave Smart Home Devices connected to
the panel.
1. Tap the Settings icon (
2. Tap KEYPAD.
).
3. Enter 1561 to gain access to the panel
settings, then tap Installer Toolbox.
4. Scroll down then tap the Installer
Toolbox icon.
5. Tap Panel Programming to view
programming options (see below).
PanEl ProgrammIng – nEtWorK sEttIngs
Setup Wireless
1. Tap a available Network Name.
2. Correctly enter the assigned network password to
connect.
3. Tap to go back to the Network Settings menu.
Setup the Access Point
1. Tap Network Settings.
2. Tap Access Point.
3. Enable Access Point:
â Optional: Tap to enter a new SSID name
â Optional: Tap to enter a new password
â Optional: Tap IP address. The last two octets of
the Access Point can be changed to customize
the setup.
4.
If edits have been made, tap Save Settings to save.
Note: Make a note of SSID and Password for use in
WiFi setup of SP1 and SP2 keypads.
5. Tap to go back to the Network Settings menu.
Setup a Wireless Zone
Left side of screen: Select a Wireless Zone [#].
Right side of screen: Tap and highlight each of
the available zones, then tap EDIT ZONE to view
settings for the selected zone.
PanEl ProgrammIng – WIrElEss ZonEs
Program up to 100 wireless zones per system. Tap Wireless Zones to view the Wireless Zones screen.
PanEl ProgrammIng – KEyfobs
Program up to 32 keyfobs per system. To begin, navigate to the Installer Toolbox, then tap Panel Programming
then Keyfobs.
Select a Keyfob
Left side of screen: Select a Keyfob [#].
Right side of screen: Tap and highlight each of the
available zones, then tap EDIT ZONE to view settings
for the selected zone.
PanEl ProgrammIng – KEyPads
You can program up to eight (8) wireless keypads per system. To get started, navigate to the Installer Toolbox.
Then, tap Keypads. This reveals the Keypads screen.
Setup Keypad (#)
1. Swipe up to move through the list of keypads.
2. Tap to select one of the available keypads.
3. Tap Edit Keypad.
4. Make sure the Keypad Used setting is highlighted.
5. Under Keypad Used, choose Enabled or Disabled.
6. Tap t to move to the next option.
PanEl ProgrammIng – advancEd ProgrammIng
Tap Installer Toolbox, then tap Panel Programming > Advanced Programming > System Configuration.
System Configuration
Timers, Delays & Counts
Panel Configuration
Troubles
Reporting
question)].
1. Highlight a question [Q### - (settings differ based on the
2. Tap available options to adjust settings.
3. Tap to move to the next question, or tap to return to
the previous menu.
Note: Ensure that the settings you program are in
compliance with all national, state, and local regulations.
Note: For more in-depth information about the list of
questions available in the Panel Programming menu, refer
to the EDGE Installation & Programming Guide.
2
10029907 Rev-X2
Copyright © 2020 Nortek Security & Control LLCPRINTER’S INSTRUCTIONS
REGULATORY INSERT, 2GIG-EDG-NA - P/N: 10026358 Rev-X6 - INK: BLACK - MATERIAL: 20 LB. MEAD BOND - SIZE: 8.5X11”, TOL. +/- 0.125, SCALE: 1:1, FRONT & BACK, FOLD ONCE TO 5.5 x 8.5
The EDGE Security & Smart Home System (2GIG-EDGE) is marked to indicate its compliance with:
» United States—Federal Communications Commission (FCC)
» Canada—Industry Canada (IC)
Please read the appropriate section that corresponds to the marking on the product before attempting to install the product.
United StateS, FCC StatementS
FCC and indUStry Canada StatementS
Wireless Product Notice
Radio controls provide a reliable communication link and fill an important
need in portable wireless signaling; however, there are some limitations
which must be observed.
» For United States installations only: The radios are required to comply
with FCC Rules and Regulations as Part 15 devices. As such, they have
limited transmitter power and therefore limited range [approximately
400 feet (121.92 meters)].
» A receiver cannot respond to more than one transmitted signal at a
time and may be blocked by radio signals that occur on or near their
operating frequencies, regardless of code settings.
» Changes or modifications to the device may void FCC compliance.
Infrequently used radio links should be tested regularly to protect
against undetected interference or fault.
We, Nortek Security & Control, LLC of 5919 Sea Otter Place, Carlsbad, CA
92010, declare under our sole responsibility that the device complies with
Part 15 of the FCC rules.
This device complies with Part 15 of the FCC Rules and Industry Canada
license exempt standard(s). Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including
interference received that may cause undesired operation.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables
aux appareils radio exempts de licence. L’exploitation est autorisée aux
deux conditions suivantes:
» A general knowledge of radio and its vagaries should be gained prior
to acting as a wholesale distributor or dealer, and these facts should be
communicated to the end users.
l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique
subi, même si le brouillage est susceptible d’en compromettre l
fonctionnement.
l’appareil ne doit pas produire de brouillage, et
1.
2.
NOTE: Changes or modification not expressly approved by the
party responsible for compliance could void the user’s authority
to operate the equipment.
US Fire ProteCtion regUlatory inFormation
Install according to NFPA 72. (National Fire Protection Association,
Batterymarch Park, Quincy, MA 02269). Printed information describing
proper installation, operation, testing, maintenance, evacuation, planning,
and repair service is to be provided with this equipment.
north ameriCan SaFety StandardS
The EDGE Security & Smart Home System is ETL Listed in North America
and when installed and configured as described in the EDGE Security &
Smart Home System Installation Guide, meets the standards for:
» UL STD 985: Household Fire Warning System Units and
» UL STD 1023: Household Burglar Alarm Units
» UL STD 1610: Central-Station Burglar-Alarm Units
» CAN/ULC S545: Residential Fire Warning System Control Units
» ULC SUBJECT C1023: Household Burglar Alarm System Units
» ANSI/SIA CP-01-2010: Control Panel Standard - Features for False
Alarm Reduction
Federal Communication Commission (FCC) Radiation Exposure Statement:
When using the product, maintain a distance of 20cm from the body to
ensure compliance with RF exposure requirements.
Déclaration d’exposition aux radiations: Cet équipement est conforme aux
limites d’exposition aux rayonnements IC établies pour un environnement
non contrôlé. Cet équipement doit être installé et utilisé avec un minimum
de 20 cm de distance entre la source de rayonnement et votre corps.
Cet appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
» Reorient or relocate the receiving antenna.
» Increase the separation between the equipment and receiver.
» Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
» Consult the dealer or an experienced radio/TV technician for help.
inqUirieS
Direct all inquiries regarding this regulatory compliance statement to:
Nortek Security & Control LLC
5919 Sea Otter Place, Suite 100, Carlsbad, CA 92010 - USA, 800-421-1587
2GIG® Edge Security & Smart Home SystemRegulatory StatementsinStrUCtionS
2.2K
2.2K
8 – GND
9 – 14VDC+
7 – DCOUT
10 – 14VDC-
6 – GND
11 – OCL1
5 – BELL+
12 – OCL2
4 – BELL-
13 – TX
3 – ZONE1
14 – RX
2 – ZONE2
1 – GND
1K
1K
2. Replacement rechargeable battery is 2GIG-EDG-BATT. Replacement batteries are available and are expected to last a minimum of three years under normal
1. Please test the system at least once per week.
conditions.
3. This unit is to be checked by a qualified technician at least once every 3 years.
4. For installation instructions and full users guide, see https://www.2gig.com/resources/
10026358 Rev-X6