Dragon speech recognition Professional solution Guide Nuance Dragon Bluetooth Wireless Headset 2 User Guide For the Nuance Dragon family of speech recognition solutions Model Name (Number) : DragonBT2.0 Marketing Name (PMN) : Dragon BT Headset 2.0 Copyright Dragon Bluetooth Wireless Headset This material may not include some last-minute technical changes and/or revisions to the software. Changes are periodically made to the information provided here. Future versions of this material will incorporate these changes. Nuance Communications, Inc. has patents or pending patent applications covering the subject matter contained in this document. The furnishing of this document does not give you any license to such patents. No part of this manual or software may be reproduced in any form or by any means, including, without limitation, electronic or mechanical, such as photocopying or recording, or by any information storage and retrieval systems, without the express written consent of Nuance Communications, Inc. Specifications are subject to change without notice. Nuance Communications Inc. 2021 Nuance, the Nuance logo, the Dragon logo, Dragon, and RealSpeak are registered trademarks or trademarks of Nuance Communications, Inc. in the United States or other countries. All other names and trademarks referenced herein are trademarks of Nuance Communications or their respective owners. Designations used by third-party manufacturers and sellers to distinguish their products may be claimed as trademarks by those third-parties. Disclaimer Nuance makes no warranty, express or implied, with respect to the quality, reliability, currentness, accuracy, or freedom from error of this document or the product or products referred to herein and specifically disclaims any implied warranties, including, without limitation, any implied warranty of merchantability, fitness for any particular purpose, or noninfringement. Nuance disclaims all liability for any direct, indirect, incidental, consequential, special, or exemplary damages resulting from the use of the information in this document. Mention of any product not manufactured by Nuance does not constitute an endorsement by Nuance of that product. Notice Nuance Communications, Inc. is strongly committed to creating high quality voice and data management products that, when used in conjunction with your own companys security policies and practices, deliver an efficient and secure means of managing confidential information. Nuance believes that data security is best maintained by limiting access to various types of information to authorized users only. Although no software product can completely guarantee against security failure, Nuance Management Center software contains configurable password features that, when used properly, provide a high degree of protection. We strongly urge current owners of Nuance products that include optional system password features to verify that these features are enabled. You can call our support line if you need assistance in setting up passwords correctly or in verifying your existing security settings. Published by Nuance Communications, Inc., Burlington, Massachusetts, USA Visit Nuance Communications, Inc. on the Web at www.nuance.com. 12/16/2021 Contents cover About this guide Guide overview Audience Chapter 1: Introduction About the headset Headset components Technical specifications Product safety Chapter 2: Getting started Charge your headset Check your battery level Turn your headset on and off LED indicator lights Audio alerts Status icons Pair your headset Apple devicesiOS Windows devices Android devicesAndroid OS Pair your headset with other devices Disconnect your headset Wear your headset Chapter 3: Dictating with your headset Dictate Dragon Professional Dictate Dragon Anywhere Dictate Dragon Professional Anywhere Chapter 4: Calling with your headset Call basics Answer a call End a call i v vi vi 1 2 2 3 5 7 8 9 11 11 11 11 13 13 14 15 17 17 18 19 20 22 23 24 25 25 25 Contents Adjust the volume Mute a call Chapter 5: Using a voice assistant with your headset Enable your voice assistant Invoke your voice assistant Appendix A: Troubleshooting and Maintenance Troubleshoot your headset Maintain your headset Clean your headset Support 25 25 26 27 28 29 30 32 32 33 iv About this guide Guide overview Audience vi vi v Dragon Bluetooth Wireless Headset 2.0 Guide overview This guide contains the following:
Technical specifications, system requirements, regular use instructions, troubleshooting procedures, and maintenance instructions for the DragonBluetooth wireless headset 2.0 Audience This guide is intended for Dragon users who will dictate with the headset on computers, tablets, and mobile phones. This guide assumes you have a basic understanding of how to use those devices. vi Chapter 1: Introduction About the headset Headset components Technical specifications Product safety Product warranty 2 2 3 5 6 1 Dragon Bluetooth Wireless Headset 2.0 About the headset Your Dragon Bluetooth wireless headset is designed for hands-free dictation using the Dragon family of speech recognition solutions. You can also use your headset to make and receive calls and to invoke the voice assistant for your device, such as Siri (iOS). You can dictate with Dragon when it's installed on your Bluetooth-capable computer, mobile phone, or tablet. Your headset is supported on the following devices:
Operating System Device Type System Requirements Apple iOS (phones, tablets) Android (phones, tablets) Windows (laptops, desktops, tablets) Phones Tablets Phones Tablets Laptops Desktops Tablets Bluetooth Bluetooth Windows 7 or higher Bluetooth Headset components
[line art and callouts]
2 Technical specifications Chapter 1: Introduction Connectivity Connection Type Wireless Connectivity Bluetooth Version Bluetooth Profiles Wireless Bluetooth v5.0 + ERD/BLE HSP1.2/HFP1.7.1/A2DP1.3.1/AVRCP1.6/SPP1.2/DI1.3/AVCTP1.4 Maximum Wireless Range 10 meters/32.8 feet Frequency Range 2.400~2.480 GHz General Maximum Talk Time 8 hours Maximum Stand-By Time 240 hours Noise Cancellation Type Clear Voice Capture (CVC) technology Headset Fit In-Ear Headset Weight 22g Operating and storage temperature 32F 104F (0 40C) ? (just a guess - standard temps for most headsets) Water-resistant Yes Sweat-resistant Yes IP rating Firmware updates Additional Accessories Included IPX4 N/A USB-C charging cable Warranty 1 year Power Rechargeable Yes Battery Type Lithium Polymer 150mA 3 Dragon Bluetooth Wireless Headset 2.0 Power Output 3mW (Rated) Charging Interface USB-C Charging Time Approximately 2 hours Charging Operating Voltage Operation Voltage Operation Current DC 5V 3.3-4.2V 4-8mA 4 Chapter 1: Introduction Product safety This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Bluetooth is a registered trademark of Bluetooth SIG, Inc. Other products and company names mentioned herein may be trademarks or trade names of their respective owners. FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End user must follow the specific operating instructions for satisfying RF exposure compliance 5 Dragon Bluetooth Wireless Headset 2.0 Product safety This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
1. This device may not cause interference. 2. This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes :
1. Lappareil ne doit pas produire de brouillage;
2. Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. IC Radiation Exposure Statement The products are compliant with SAR for general population/uncontrolled exposure limits in IC RSS-102 and has been tested in accordance with the measurement methods and procedures specified in IEEE 1528. Le produit est le respect de SAR pour la population gnrale / limites d'exposition incontrle de CNR-102 et a t test en conformit avec les mthodes et procdures de mesure spcifies dans la norme IEEE 1528. The transmitter module may not be co-located with any other transmitter or antenna. Le module metteur peut ne pas tre complant avec un autre metteur ou antenne. CAN ICES-003(B) / NMB-003(B) 6 Chapter 2: Getting started Charge your headset Check your battery level Turn your headset on and off LED indicator lights Audio alerts Status icons Pair your headset Apple devicesiOS Windows devices Android devicesAndroid OS Pair your headset with other devices Disconnect your headset Wear your headset 8 9 11 11 11 11 13 13 14 15 17 17 18 7 Dragon Bluetooth Wireless Headset 2.0 Charge your headset Your new headset comes partially charged and is ready for use directly out of the box. However, for maximum usage, Nuance recommends that you fully charge the headset for two hours before initial use. Your headset comes with a charging cord. Do one of the following to charge your headset:
Charge your headset with an adapter:
1. Plug the USB-C end of the cord into your headset. 2. Plug the USB end of the cord into an adapter (not included) and then plug the adapter into the wall. Charge your headset with your computer:
1. Plug the USB-C end of the cord into your headset. 2. Plug the USB end of the cord into an available USB port on your laptop or desktop computer. 8 Chapter 2: Getting started Check your battery level Your headset comes with a rechargeable battery that provides the following:
8 hours of talk time 240 hours of standby time Use the USB-C charging cord included in the box to recharge it. In general, the red LED indicator flashes continuously when the headset battery level is low. The following table describes additional battery life indicators for specific devices. Device Visual Indicator Audio Indicator Apple The battery icon (
headset's remaining battery life.
) in your device's status bar indicates the Android Battery life is indicated in 20% intervals in the Bluetooth menu. Windows
"Battery level is full"
100%-70%
remaining
"Battery level is medium"
70%-30%%
remaining
"Battery level low"less than 30%
remaining
"Battery level is full"
100%-70%
remaining
"Battery level is medium"
70%-30%%
remaining
"Battery level low"less than 30%
remaining
"Battery level is full"
100%-70%
remaining
"Battery level is medium"
70%-30%%
9 Dragon Bluetooth Wireless Headset 2.0 Device Visual Indicator Audio Indicator remaining
"Battery level low"less than 30%
remaining 10 Turn your headset on and off Power on Slide the ON/OFF switch upward, away from the red LED indicator. Chapter 2: Getting started Note: Turning your headset on does not turn on Dragon's microphone. To turn on Dragon's microphone, see the appropriate section for turning on Dragon's microphone in Dictating with your headset on page 19. Power off Slide the ON/OFF switch downward, towards the red LED indicator. Note: Turning your headset off does not turn off Dragon's microphone. LED indicator lights LED light Indicator Red and blue LED flashing alternately Headset is in pairing mode. One long blue LED flash followed by one short blue and red LED flash Headset is turned on and paired with your device. Red LED flashing Low battery. Audio alerts The following audio alerts Alert
"Power On"
"Connected"
Description Headset is powered on. Headset is connected to a device. Status icons The following icons appear in your device's status bar when using your Dragon Bluetooth headset. 11 Dragon Bluetooth Wireless Headset 2.0 Icon Operating System Description Apple Apple Headset is paired with your Apple device. Remaining headset battery life. Android Headset is paired with your Android device. Windows Headset is paired with your Windows device. 12 Chapter 2: Getting started Pair your headset Your Dragon Bluetooth wireless headset is in pairing mode by default when you first turn it on. The red and blue LED indicators flash alternately to indicate the headset is in pairing mode. To enable pairing mode manually, see Pair your headset with other devices on page 17. For best results, first turn off all other Bluetooth devices that connect to your device before pairing your Dragon headset. Your headset can be paired with a maximum of one device at a time. Apple devicesiOS 1. Turn on your Apple device. 2. Tap Settings>Bluetooth. 3. Enable Bluetooth. 4. Turn on your Dragon Bluetooth headset. The red and blue LED lights flash to indicate the headset is in pairing mode. Your headset appears in the list of devices on the Settings>Bluetooth page. If your headset doesn't appear in the list, see Troubleshoot your headset on page 30. 5. Tap Dragon Bluetooth Headset II. When paired successfully, the red and blue LED lights stop flashing, and the following icons appear in your device's status bar:
Use the battery icon to determine your headset's remaining battery life. 13 Dragon Bluetooth Wireless Headset 2.0 Note: Your headset remains paired with your device automatically unless you manually disconnect or unpair it. Windows devices 1. Turn on your Dragon Bluetooth headset. 2. Turn on your Windows desktop or laptop. 3. Launch Settings>Devices. 4. Enable the Bluetooth setting. 5. On the Settings>Devices>Bluetooth and other devices page, click Add Bluetooth or other device. The Add a device dialog box opens. 6. Select Bluetooth. Your Windows device searches for discoverable Bluetooth devices. If your headset doesn't appear in the list, see Troubleshoot your headset on page 30. 7. Select Dragon Bluetooth Headset II. Windows sets up your headset. When the setup is complete, a confirmation dialog box appears. 14 Chapter 2: Getting started 8. Click Done. Your headset now appears on the Bluetooth & other devices page. Note: Your headset remains paired with your device automatically unless you manually disconnect or unpair it. Android devicesAndroid OS 1. Turn on your Android device. 2. Access your Quick Settings menu by swiping down from the top of your screen. 15 Dragon Bluetooth Wireless Headset 2.0 3. Tap the Bluetooth icon (
) to enable Bluetooth. 4. Touch and hold the Bluetooth icon. 5. Tap Pair new device or look under Available devices. If your headset doesn't appear in the list, see Troubleshoot your headset on page 30. 6. Tap Dragon Bluetooth Headset II. When paired successfully, the red and blue LED lights stop flashing. Note: Your headset remains paired with your device automatically unless you manually unpair it. 16 Chapter 2: Getting started Pair your headset with other devices Your headset can be paired with a maximum of one device at a time. 1. Turn on your device and ensure Bluetooth is enabled. 2. Turn off Bluetooth on any other devices to which your headset is paired. 3. Press the Call button on the headset to put it in pairing mode. The red and blue LED lights flash to indicate the headset is in pairing mode. 4. Follow the appropriate instructions for your device in Pair your headset on page 13. Disconnect your headset Your headset can be paired with a maximum of one device at a time. To switch between devices, manually disconnect from one device before you connect to another. 1. On the device to which your headset is currently paired, open the Bluetooth menu:
Apple devicesTap Settings>Bluetooth. Android devicesAccess the Quick Settings menu and tap the Bluetooth icon (
). Windows devicesLaunch Settings>Devices>Bluetooth and other devices. 2. Disconnect your headset:
Apple devicesIn the My Devices list, tap the Info icon ( ), and then tap Disconnect. Android devices Windows devicesOn the Bluetooth and other devices page, click Disconnect under Dragon Bluetooth Headset II. The red and blue LED lights flash to indicate the headset is in pairing mode. 3. On the second device, open the Bluetooth menu. For more information, see step 1. 4. Connect your headset:
Apple devicesIn the My Devices list, tap Dragon Bluetooth Headset II. Android devices Windows devicesOn the Bluetooth and other devices page, click Connect under Dragon Bluetooth Headset II. The red and blue LED lights stop flashing. 17 Dragon Bluetooth Wireless Headset 2.0 Wear your headset The headset is designed to be worn on either ear. Adjust 1. Flip the microphone boom towards you, then rotate the ear piece away from you. 2. Lower the microphone boom. Wear 1. Slide the headset over your ear, then press the earpiece gently inward toward your ear. Tip: For best fit, first remove your eyeglasses if you wear them. 2. Position the microphone towards your mouth for optimal recognition accuracy. 18 Chapter 3: Dictating with your headset Dictate Dragon Professional Dictate Dragon Anywhere Dictate Dragon Professional Anywhere 20 22 23 19 Dragon Bluetooth Wireless Headset 2.0 Dictate Dragon Professional Use these instructions to dictate with the following Dragon products:
Dragon Professional Individual Dragon Professional Group Dragon Legal Group Dragon Law Enforcement To dictate with Dragon Professional:
1. Turn your headset on. 2. Open Dragon. 3. If you don't already have a user profile, Dragon prompts you to create one. You can choose your headset as your microphone after you create your user profile. 4. If you already have a user profile, from the Settings menu, select Microphone>Choose Microphone. The Choose a Microphone dialog box appears. 5. Select Headset: Dragon Bluetooth Headset II and then click Next. Dragon sets up your microphone. 6. Click Finish. 7. From the DragonBar, click the microphone button (
) and begin dictating when the button turns green. 20 Note: Turning off Dragon's microphone does not turn off your headset. To conserve battery life when you're not dictating, turn your headset off. Chapter 3: Dictating with your headset 21 Dragon Bluetooth Wireless Headset 2.0 Dictate Dragon Anywhere 1. Turn your headset on. 2. Open Dragon Anywhere. 3. Tap Dragon's microphone button (
) and begin dictating when the button turns green. Dragon uses the Bluetooth headset for dictation automatically. If you unpair or shut off the Bluetooth headset, Dragon uses the microphone on your iOS device. 22 Chapter 3: Dictating with your headset Dictate Dragon Professional Anywhere 1. Turn your headset on. 2. Open Dragon Professional Anywhere. 3. From the DragonBar, select Microphone>Headset (Dragon Bluetooth Headset II Hands-Free AG Audio). 4. Tap Dragon's microphone button (
) and begin dictating when the button turns green. 23 Dragon Bluetooth Wireless Headset 2.0 Chapter 4: Calling with your headset Call basics Answer a call End a call Adjust the volume Mute a call 25 25 25 25 25 24 Chapter 4: Calling with your headset Call basics Answer a call When you are receiving an incoming call, press the Call button. [refer to line art component]
End a call Press the Call button. [refer to line art component]
Adjust the volume Volume Up Volume Down Mute a call Press the Volume up button (+). Press the Volume down button (-). Press the small round button on the microphone boom. [refer to line art component]
25 Dragon Bluetooth Wireless Headset 2.0 Chapter 5: Using a voice assistant with your headset Enable your voice assistant Invoke your voice assistant 27 28 26 Chapter 5: Using a voice assistant with your headset Enable your voice assistant You can invoke the following voice assistants with your headset:
Siri (iOS) Google Assistant (Android OS) Cortana (Windows) To enable your voice assistant:
1. 27 Dragon Bluetooth Wireless Headset 2.0 Invoke your voice assistant 1. Press the Call button once. 2. Wait for the audio prompt, then make your request. 28 Appendix A: Troubleshooting and Maintenance Troubleshoot your headset Maintain your headset Clean your headset Support 30 32 32 33 29 Dragon Bluetooth Wireless Headset 2.0 Troubleshoot your headset Issue Headset won't pair Procedures Try any of the following:
Ensure Bluetooth is enabled on your device. Turn off Bluetooth for 10 seconds, and then turn it back on. During initial pairing, first turn off all other Bluetooth devices that connect to your device. Your device might have difficulty discovering your Dragon Bluetooth headset if there are many other Bluetooth devices in range. If your headset isn't listed in the list of available devices, consider moving to a different area where there are fewer Bluetooth devices. Move your headset closer to your device. Your headset has a range of 10 meters/32.8 feet. Restart your device. If you're using a Windows device, check for and install any Windows updates. This downloads any necessary files that may be missing. If you're using a Windows device, run the Windows 10 Bluetooth troubleshooter. This can scan for and fix any Bluetooth problems. From the Start menu, select Settings>Update & Security>
Troubleshoot >Bluetooth. Ensure Dragon's microphone button is on. Turning on your headset does not turn on Dragon's microphone automatically. Click or tap Dragon's microphone button and begin dictating when it turns green. Disconnect your headset and then reconnect it.
[cross reference]
Unpair your headset and re-pair it. This Can't dictate 30 Audio recognition is poor Appendix A: Troubleshooting and Maintenance process often corrects any problems that were associated with the initial Bluetooth pairing. [cross reference]
Ensure the headset is in close range of your device and there are no large objects between the headset and your device. 31 Dragon Bluetooth Wireless Headset 2.0 Maintain your headset Keep the headset dry and away from water. Do not expose the headset to direct sunlight or hot places. High temperatures will shorten the life of electronic devices, destroy the battery, or distort plastic components. Do not expose the headset to extreme cold. Do not attempt to dismantle the headset components. Do not drop the product on hard surfaces. Do not use harsh chemicals or detergent to clean the headset components. Clean your headset Use a dry microfiber cloth to wipe down your headset. This helps remove light buildup without scratching the device. 32 Support Need more help? Contact Technical Support Monday-Friday, 9am to 8pm (EST/EDT) at (770) 702-6014. Appendix A: Troubleshooting and Maintenance 33