Order Number
: GETEC-C1-21-415 Test Report Number
: GETEC-E3-21-023 FCC Part 15 subpart C Page 1 / 1 APPENDIX H
: USERS MANUAL EUT Type: RF Remote Controller FCC ID.: OZ5URCMX1400 Complete Control MX-1400 Owners Manual MX-1400 Owners Manual Complete Control Introducing the MX-1400 Thank you for purchasing URCs MX-1400 wand remote control. Its easy and intuitive use helps to simplify your life while adding control of more things than thought possible. Online Support:
Complete Control is sold direct only and must be installed/program by a certified custom integrator. End-User Support:
Visit the URC Home Page for product information, owners manuals, and support contact information. Contact Support:
Complete Control is a URC product sold direct only. For questions or assistance contact your Custom Installer/Programmer. My Installer/Programmer Technical Suppor t Toll Free: 800-904-0800 Main: 914-835-4484 techsupport@urc-automation.com H o u r s : 9 : 0 0 a m - 5 : 0 0 p m E S T M - F Rev 1.0 MX-1400 Owners Manual Table of Contents Congratulations! ............................................................................................................... 1 Features & Benefits.......................................................................................................... 1 Requirements & Compatibility....................................................................................... 2 Parts .................................................................................................................................... 2 Connecting the Battery Pack ......................................................................................... 3 Using the Charging Cradle.............................................................................................. 3 Two-way via Wi-Fi (2.4 GHz) .......................................................................................... 3 Using the MX-1400 ........................................................................................................... 4 Using Voice Control ......................................................................................................... 7 Displaying the Setup Menu ............................................................................................ 8 Sleep Timers............................................................................................................... 9 Network ...................................................................................................................... 9 Voice Assistant ........................................................................................................ 10 Enabling Alexa......................................................................................................... 11 Brightness................................................................................................................. 13 System ....................................................................................................................... 13 Button Light .............................................................................................................. 14 Power ........................................................................................................................ 14 Date & Time .............................................................................................................. 15 Button Beep .............................................................................................................. 15 Pickup........................................................................................................................ 16 Software Update...................................................................................................... 16 Factory Default......................................................................................................... 17 Specifications ................................................................................................................. 18 Limited Warranty Statement......................................................................................... 18 MX-1400 Owners Manual Complete Control Congratulations!
Thank you for purchasing the MX-1400 Wi-Fi remote control for your Complete Control system. The MX-1400 communicates with your Complete Control system via the local wireless network to control devices throughout your home/business. Use the MX-1400 to navigate through rooms, menus, and control your systems audio/video devices, climate, lighting, and more. Features & Benefits Quick Connect Wi-Fi:
When woken up, the remote connects to the wireless network (2.4 GHz) almost instantly for control of your system and devices. Two-way Metadata Feedback:
Experience feedback directly on the MX-1400s 2.4 display when used with an ever expanding line of 3rd Party modules such as HEOS, Ecobee, Sonos, Roku and many more. Consult with your certified URC integrator to learn more about compatible 3rd party integration. Voice Assistant Ready:
Enable the built-in Amazon Alexa service to send commands verbally directly from the remote by pushing the press-to-talk microphone button H264 IP Camera Support:
View almost any security camera directly on the MX-1400s display. The MX-1400 supports high quality camera streams. Ask your certified URC integrator for further details.. 1 Complete Control MX-1400 Owners Manual Requirements & Compatibility Complete Control:
The MX-1400 requires an MRX Advanced System Controller on the network and must be programmed by a certified Complete Control integrator. When programmed, the MX-1400 is capable of controlling devices around the home/business without being within line-of-sight of the equipment by sending commands over the wireless (Wi-Fi) network.. Parts MX-1400 Wi-Fi Remote Control Li-ion Rechargeable Battery Charging Cradle Power Adapter USB Type C-Cable. MX-1400 Charging Cradle Power Adapter Rechargeable Battery USB Type C Cable 2 MX-1400 Owners Manual Complete Control Connecting the Battery Pack A battery is included in the box when shipped from the factory. Press the spring lock down to unlock and remove the cover. Place the battery into the battery compartment, making sure to align the contacts on the battery with the contacts within the MX-1400s battery compartment. The battery snaps into place when aligned properly. Replace the battery cover. Using the Charging Cradle Plug the 5V DC adapter into a power outlet and into the rear of the charging cradle. Gently place the MX-1400 into the cradle, so that the remote automatically aligns itself to the contacts on the charging cradle. The status light immediately illuminates. It is possible to connect the USB Type C cable directly into the bottom of the MX-1400. There are three (3) Status light conditions:
Red: Indicates the the remotes battery is charging Blue: Indicates that the remotes battery is off the charging dock White: Indicates that the remotes battery is fully charged Two-way via Wi-Fi (2.4 GHz) The MX-1400 has the capability of providing two-way control of supported devices directly on the 2.4 LCD touch-screen display. These devices must be configured in the Complete Control program file. Consult your custom integrator for additional details. 3 MX-1400 Owners Manual A D F A A E G Complete Control Using the MX-1400 The Main Menu pages display activities and/or devices. Press the Main button to access the Main Menu. Larger systems may have more than one (1) page. Press either of the Page buttons to view additional Main Menu pages. Although the MX-1400 is programmed with custom layouts and devices, there are persistent buttons that maintain a steady function:
A. Power On: With a single press of this button, the Complete Control system turns on all the devices of the current room. B. Room Off/House Off: With a single press of this button, the Complete Control system turns off all the devices of the current room. Press-n-hold this button for greater than three (3) seconds to display the systems Power Menu. This menu allows the user to turn off the room, the entire system, or any custom activity programmed by the custom integrator. C. Capacitive Touch Screen: The specific function of each button is linked to the screen icon associated to the LCD screen. These buttons are used to select activities, devices, functions, navigate, and more. Speak with your custom integrator for more details. D. Page Left/Right: These buttons are used to navigate through the various Main Menu and Device/Activity Menu pages. E. Main: By default, this button returns the user to the previous menu. F. Vol+, Vol-, & Mute: Used to increase, decrease, or toggle the mute status of the active audio device. G. CH+, CH-, & Prev: Used to change a cable/SAT channel up or down or to navigate through a devices on-screen menus. The Prev button returns to the devices previous channel or can be used to return the user to a previous menu. 4 Complete Control MX-1400 Owners Manual H. Microphone: Select this button to interact with the native voice assistant service. When pressed, the microphone activates and listens to your verbal commands. The microphone is shut off when the button is no longer pressed. I. Navigation Keys: Comprised of up, down, left, and right. These buttons are used to navigate through the menus and/or devices. J. Select: Center button of navigation keys, used to confirm selections displayed on a viewing device. K. Menu: Displays the on-screen menu of the active device. L. Guide: Displays the channel guide for the devices on-screen display. M. Info: Displays channel information for the devices on-screen display. N. Exit: Closes out any open menus or guides on the display or returns to the previous menu. K M H L I N J 5 Complete Control MX-1400 Owners Manual O. Transport Buttons: These are the available buttons:
(Play)
(Pause)
(Stop)
(Record)
(Skip+)
(Skip-)
(Rew)
(FF) O 6 MX-1400 Owners Manual Press-n-hold the microphone button to issue a verbal command such as Turn on Living Room Cable. Complete Control Using Voice Control The MX-1400 has the capability of using Amazon Alexa Voice Assistant to control programmed activities, devices, and more. For instructions on how to enable the Alexa Voice service, refer to page 11. The MX-1400 preserves your privacy with a push-to-talk button on the remote control. This means the Alexa Service is only listening when you want it too. Custom activities and devices can be controlled via Alexa; however, configuration is required. Speak with your certified URC integrator for more details. Issuing Voice Commands Voice Commands can be issued easily and intuitively with the push-to-talk button. This button removes the need to say Alexa. Simply press-n-hold the button and say phrases such as Turn on bedroom Blu-ray Turn on living room ESPN Turn off the kitchen lights And much more The MX-1400 does not support the following Amazon Alexa features:
Audio Playback via Amazon Music, Audible, or other music services. Alexa Drop-In, calls, or video calls No graphical feedback 7 MX-1400 Owners Manual Complete Control Displaying the Setup Menu The Setup Menu allows users to configure or change certain behaviors of the MX-1400. Enter the Setup Menu by pressing and holding the Main and Select (see image at the right) buttons for greater than five (5) seconds. The Setup Menu times out after 60 seconds and returns the MX-1400 to the systems Main Menu. Use the up and down navigation buttons to maneuver between the two Setup pages. To select an option, highlight the desired setting and press the Select key at the center of the navigation keys. To return to a previous page press the left page button (at the left of Main Menu). Press the Main or Exit button to return the remote to the Main Menu. Sleep Timers Network Voice Assistant Brightness System Button Light Power Date & Time Button Beep Pickup Software Update Factory Default Image on display presents all the options available on the two (2) Settings Menu pages. 8 Complete Control MX-1400 Owners Manual Sleep Timers Adjust the amount of time the screen remains on when the remote is not in use. The time can be set independently based on whether the remote is using battery power or sitting on the charging cradle. Once the settings are adjusted, press the Save button. Pressing Cancel reverts the remote to the last saved setting. Leaving the remotes display on for long periods of time may reduce your devices battery life. Network The following options are displayed:
Wi-Fi Networks: Displays all stored wireless networks. This option allows the user to connect to any network stored on the remote. Wireless Search: Select to connect to an available wireless network. SSID and Password may be required. Network Settings: Allows the user to configure the remotes network properties such as IP address, Gateway, DNS, and more. WARNING! Only use this option when instructed by URCs Technical Support team or your custom install professional. Do not make changes on this screen. Changing network settings may lead to issues controlling the system. 9 Complete Control MX-1400 Owners Manual Voice Assistant This Settings Menu option allows you to integrate your Complete Control system with voice assistant services such as Amazon Alexa. Choose the supported voice assistant service (Amazon Alexa) and follow the on-
screen directions. The Alexa setup menu provides a code that must be entered into the Amazon Alexa URL (displayed on the LCD screen of the MX-1400). Once enabled, use the push-to-talk button to control the Complete Control system or any other Alexa enabled device. Alexa Voice Volume: Adjust the volume of the Alexa service on the MX-1400. Notification Volume: Adjust the volume for notification alerts. Audio Cue: Enable or disable the audio cue. It provides an audio chime that informs the user that the voice service is listening.. 10 Complete Control MX-1400 Owners Manual Enabling Alexa Follow these instructions to enable the Alexa Voice Assistant Service:
1. From the Settings Menu, select Voice Assistant. 1 2. Select Amazon Alexa. 3. Select Get Started. 2 3 11 Complete Control MX-1400 Owners Manual 4 4. Open a web browser and navigate to amazon.com/code. 5. Enter the code displayed on the MX-1400.. 5 12 Complete Control MX-1400 Owners Manual Brightness Adjust the screen brightness by pressing the adjacent LCD buttons to increase or decrease the brightness level. Once the brightness has been adjusted, press the Save button. Pressing Cancel reverts the remote to the last saved setting. High brightness levels may reduce the MX-1400s battery life. System Displays information about the remotes operating system, memory, etc. Press the More button to view further system information. Pressing the Cancel button exits to the remotes Setup Menu. 13 Complete Control MX-1400 Owners Manual Button Light Adjust the brightness of the remotes button backlighting. Press the adjacent LCD buttons to increase or decrease the button backlighting. Once the button back light has been adjusted, press the Save button. Pressing Cancel reverts the remote to the last saved setting. Brighter button light levels may reduce the MX-1400s battery life. Power Displays the remotes remaining battery level. Adjust when the Low Battery warning screen appears. Once the Power settings have been adjusted, press the Save button. Pressing Cancel reverts the remote to the last saved setting. 14 Complete Control MX-1400 Owners Manual Date & Time The remotes date and time settings have been set by your certified custom integrator. If needed, the date and time settings can be manually changed here. If the systems date and time are adjusted, the Complete Control system adopts the new date and time globally. If the advanced system controller is reset, it defaults to the programs default location using the Internet. If Internet is not present, the date and time must be entered manually from a URC interface such as the MX-1400. Once the date and time settings have been adjusted, press the Save button. Pressing Cancel reverts the remote to the last saved setting. Button Beep Adjust the button beep of the remote. Press the adjacent LCD buttons to increase or decrease the volume level. Once the sound has been adjusted, press the Save button. Pressing Cancel reverts the remote to the last saved setting. Higher sound levels may reduce the MX-1400s battery life. 15 Complete Control MX-1400 Owners Manual Pickup Turn on or off the remotes pickup sensor. When enabled, the MX-1400 turns on when the remote is picked up. Select Yes (turn on) or No (turn off). Enabling the pickup sensor may reduce the MX-1400s battery life. Software Update URCs system has the ability to be programmed by a certified URC programmer remotely (after initial installation). There may be situations where the device may need to have the software update applied manually. Select this option only when instructed by your certified URC integrator or URCs Technical Support Team. 16 Complete Control MX-1400 Owners Manual Factory Default Resets the memory of the MX-1400 to the factory settings. All existing programming is erased. The device requires reconfiguration by your certified URC integrator. WARNING! Only use this button when instructed by URCs Technical Support team. 17 Complete Control Specifications These are the technical specifications for the MX-1400:
Microprocessor: ARM Cortex-M7 Core 600MHz Memory: NOR Flash MEMORY 512Mb RAM: SDRAM 256Mb Wi-Fi: 802.11b/g/n LCD: 240 x 320, 2.4 TFT LCD with C-Touch module Photo Diode: SMD TYPE x 2EA IR: SMD TYPE x 2EA IR Range (Line of Sight via Infrared): 30 to 50 feet, depending on the environment Radio Frequency: 418MHz RF Range: 50 to 100 feet, depending on the environment Microphone: 2 CH MIC Speaker: Mono 1.5W x 1 Battery: Lithium Polymer, 3.7V, 1700mAh Battery Charging Time: 2.5 Hours Power: 5.0V 2.0A Operating Temp: 0~40 (non-condensing) Size: 220 X 50 X 23.8 (mm) Product Weight: 176.7g (with battery loaded) Cradle Weight: 139.8g MX-1400 Owners Manual Warning!
The manufacturer is not responsible for any Radio or TV interference caused by unauthorized modifications to this equipment. Changes or modifications not expressly approved by the manufacturer could void the user's authority to operate the equipment. Limited Warranty Statement https://www.urc-automation.com/legal/warranty-statement/
End User Agreement The terms and conditions of the End User Agreement available at https://www.urc-automation.com/legal/end-user-agreement/ shall apply. Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. 18 Complete Control MX-1400 Owners Manual Radiation Exposure Statement Regulatory Information to the User This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. CE conformity Notice Products with CE marking comply EMC Directive 2014/30/EU issued by the commission of the European Community. 1. EMC Directive Emission Immunity Power Declaration of Conformity Hereby, Universal Remote Control Inc. declares that this MX-1400 is in compliance with the Essential requirements.. Importer & Manufacturer Importer:
Universal Remote Control, Inc. 500 Mamaroneck Ave Harrison, NY 10528 Manufacturer:
OHSUNG ELECTRONICS CO., LTD.
#181 Gongdan-Dong, Gumi, Gyeongbuk Republic of Korea Rechargeable Lithium Polymer Battery Precautions & Information If you will not be using your remote control for an extended period of time, please remove the battery. Do not attempt to disassemble, alter, or apply heat to the battery. Use care to avoid dropping the battery or subjecting it to severe impact that could damage it. The battery should not be immersed in water. Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Lithium Polymer batteries are recyclable. For information on local drop-off site, please visit www.rbrc.com or call toll free 1-800-822-8837. 19