User Guide 1 SPOTON USER GUIDE Freedom for your dog. And you. Table of Contents Congratulationsto you and your dog! Youll both have a more carefree life, now that you can easily create custom fences of almost any size and shape. Dont want to read this booklet? Use our app. All of the instructions and tips are there, too. Getting Started . 4 How SpotOn works . 4 Whats in the box . 6 Fit the collar . 7 Set Up . 8 Step 1: Set up the collar and app . 8 Step 2: Create and test a fence . 10 A. Important fence guidelines . 10 B. Create the fence . 16 C. Complete and save the fence . 17 D. Test the fence . 18 Step 3: Train your dog . 20 A. Set and test static correction . 21 B. Set vibration feedback . 21 Using SpotOn . 22 Check collar status . . . . . . . . . . . . . . . . . . . . . . 22 Battery information . 24 Turn on/off . 24 Keep tabs on your dog - cellular plan and tracking. . 25 Tree coverage (Forest Mode) . 26 Friends and family . 26 Care and maintenance . 26 Troubleshooting . 27 Have a question? Well fetch the answer! . 29 2 3 SPOTON USER GUIDESPOTON USER GUIDEWarnings:There is no containment system, including a residential fence or the SpotOn GPS Fence, that can contain all dogs 100% of the time. Some dogs are very smart and can escape any containment. All containment systems can break or malfunction. Please monitor your dog regularly while using the system. If your dog is dangerous to others, do not rely on a containment system where they are unmonitored. In addition, this containment system cannot prevent predators from entering your fence area.When creating fences, it is important to pay attention to your surroundings and watch where you are walking. Avoid staring at the SpotOn collar or app while walking a fence. Avoid dangerous areas that could result in serious injury or death. Getting Started How SpotOn works With the SpotOn GPS Fence your dog can roam free within a designated area. Our ingenious SpotOn System is the key. Put it on your dog when hes outside, and its patented True Location GPS technology helps keep him within a custom GPS fence that you create. Build custom fences anywhere you wishin your yard and beyond. Youll use the app to set up SpotOn and create your first fence. Simply walk the boundary with the collar in hand and SpotOn automatically creates the fence. GPS Satellites SpotOn GPS Collar LTE-M Cellular Network Then youll teach your dog to know that the collars dog-friendly tones mean he is near the boundary. This, coupled with vibration and static correction feedback will help him stay inside the GPS fence. Plus, see your dogs location any time, from anywherein the SpotOn app when you have a cellular signal.* And if your dog ever leaves the GPS fence area, youll get notified on your phone. Collar setup is easy. Use your phone to connect to the collar using Bluetooth. The app will lead you through the steps to connect SpotOn to your phone, just make sure your collar is within a few feet of your phone when you connect. Watch the video 4 5 SPOTON USER GUIDESPOTON USER GUIDE*To update your dogs location and receive collar notifications SpotOn requires its own cellular subscription to communicate with your phone. We offer a 90-day free trial. Visit spotonfence.com for more information. Whats in the box Fit the collar SpotOnavailable in S, M, and Lwill fit most dogs that weigh 15 pounds or more and have a neck size between 10 inches and 26 inches. Fit SpotOn to your dog like a regular collar. Use the adjustable strap so it fits snugly but lets you comfortably fit two fingers between the collar and your dogs neck. For more information on adjusting the strap, see page 29. If you are planning to use static correction, install the static contact points before fitting the collar, see page 21. When properly fitted, the GPS antenna should sit on the back of the dogs neck so the GPS icon is facing the sky. Tuck any excess strap underneath the collar. Once youve found the proper fit for your dog (and if your dog is fully grown), you can trim the excess collar strap. If it doesnt fit, please email us at support@spotonfence.com to exchange for a different size collar. 6 7 SPOTON USER GUIDESPOTON USER GUIDE Setup STEP 1: Set up the collar and app A. Gather the items youll need SpotOn collar Wall charger Charger cable Charging base Set aside the other accessories for now. B. Turn the collar on Press and hold the Power Button until the LED starts flashing white. Then, the LED will turn to solid red and turn off after a few seconds. Power Button 8 LED Status Indicator C. Charge the collar Connect the charger cable to the charging base and the wall charger, then plug in the wall charger. Put the collar in the charging base. Once connected, the LED status indicator will slowly flash green, telling you that the battery is charging. It will take 90-120 minutes to fully charge the collar. You can check the charge status by quickly pressing the power button while SpotOn is in the charger. Flashing green = charging Solid green = fully charged D. Download our app While SpotOn is charging, download the SpotOn GPS Fence app, then follow the steps to create an account and register your collar. 9 SPOTON USER GUIDESPOTON USER GUIDE STEP 2: Create and test a fence To build a virtual fence, youll first plan the boundary and then walk your collar along the boundary (without your dog). As you walk, SpotOn automatically creates the fence. A. Fence Guidelines Before you create a fence, know these crucial guidelines. Scan the QR code to watch the video. (The guidelines are in the app, too, if youd rather follow along there.) Watch the video Allow for the fence alert/warning zone Allow for fence boundary drift SpotOn is more accurate than the GPS on your smartphone, but like all GPS systems, it can be affected by buildings, hills, heavy tree cover, the number of satellites detected, and other factors. This means your fence boundary will typically shift by less than 10 feet throughout the day. Since your dog will be trained to respond to the tones, not visual landmarks, drift will not confuse him or affect his ability to stay in the fence. ALERT ZONE
WARNING ZONE FENCE BOUNDARY Minimum property size 1/2 acre Because of the warning zone and fence boundary drift, fences built on properties that are less than 1/2 acre typically do not provide enough open space for your dog to roam. When you create a fence, SpotOn builds in an alert and warning zone about 10 feet inside the boundary that you walk. As your dog enters this zone, SpotOn makes a series of tones. Youll train your dog to understand these tones are the fence boundary. 10 11 SPOTON USER GUIDESPOTON USER GUIDE Minimum width for fence area To provide enough space for your dog to roam keep the distance between fence boundaries at least 80 feet wide at the narrowest point. Minimum distance from roads and hazards Set boundaries at least 15 feet away from roads or any other hazardous areas. Minimum width for a passageway Buildings can interfere with GPS signals. To create a passageway between front and backyard along a house, make sure there is at least 30 feet between the fence and your home or any other structure. Keep the house inside the fence To allow your dog to enter your home without being corrected, make sure the house is inside the fence area. For a fence that only covers the backyard be sure to run the fence boundary along the front and sides of the house. This allows your dog to enter the house through the back door without being corrected. 12 13 SPOTON USER GUIDESPOTON USER GUIDE Use Pause to fence through obstacles Use Pause for Fences larger than 5 acres Resume Hit an obstacle you cant walk through, like a pond or thick brush? Using the app press Pause to manually drop your next fence post, go around the obstacle and then press Resume. SpotOn will snap a fence line between fence posts. For large fences of 5 acres or more, use the Pause function to manually control the number of fence posts, so you dont run out. This will also reduce the fence file size and help the fence load faster. Using the app start at one boundary point, press Pause and then walk (or drive) to the next point. Tap Resume and the system will snap a fence line between fence posts. TIP:
The app will automatically inform you when you have used half of your fence posts. 14 15 SPOTON USER GUIDESPOTON USER GUIDEPause B. Create the fence C. Complete and save the fence Youll need a fully-charged collar and your phone to create a fence. Go outside with the collar and the app. Follow the instructions in the app to connect your phone to the collar, wait until your collar has acquired a GPS signal, and youre ready to create the fence. When you approach the starting point the app will automatically inform you to tap finish. SpotOn will complete the fence and then ask you to name it. Hold the collar with the GPS antenna facing the sky Create additional fences Tap the Fence section in the app and tap Add Fence. You can save up to 10 separate fences at any time. Using the app, select and upload the desired fence to the collar. Move to a starting landmark Tap Start on the app Walk the boundary You can also create an instant circular fence. Using the app, select Create a Fence and then select Circular Fence. Start NOTE:
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Its important to tap Finish before you reach the starting point. If you dont your fence may not properly save. Need a fence larger than 5 acres?
First create a smaller fence to get familiar with the way your fence works. As you walk SpotOn automatically places one virtual fence post about every 5 feet. You dont need to walk in straight linesthe boundary can be curved if needed. And if you stand still for a moment SpotOn will wait until you move. 16 17 SPOTON USER GUIDESPOTON USER GUIDE D. Test the fence Once youve saved a fence, youll need to confirm the boundaries. ALERT TONE WARNING TONE 1. Hold the collar and stand well inside the fence area, at least 20 feet 2. Walk toward the from the boundary. NOTE:
boundary and when youre about 10 feet away, you will hear the alert tone. NOTE:
3. Then at about 5 feet from the boundary, youll hear the warning tone. VIBRATION/STATIC CORRECTION 4. Finally, the collar will vibrate once you reach the boundary. When testing, if you cross the boundary and return to the fence, you will hear If you choose to use static correction for your dog, it will also be applied at the the hear only the alert tone upon entering the fence. SpotOn knows the direction boundary. You can use the static contact tester to verify static correction is you are traveling and will never correct a dog for coming home. working. Place the tester over the static contact points and walk across your fence boundary. The tester will glow when static correction is applied. 18 19 SPOTON USER GUIDESPOTON USER GUIDE STEP 3: Train your dog Now its time to get your dog ready for a life unleashed!
That means training him to recognize alert and warning tones. Itll take a little commitment and consistency. Stick with it and youll have success like so many SpotOn owners before you. View training plan Recommended training schedule:15 minutes a day, for a week or 2. Thats how long it takes a dog, on average, to learn. A. Set and test static correction Want to use optional static correction? You must attach static correction contact points to the collar. Two sizes are included so you can choose the right ones for your dogshort for short-haired or long for long-haired dogs. To install, screw the probes into the back of the collar and tighten them with the included tool. All dogs are different, so dont worry if your dog takes a little longer. Keep training sessions quick and fun to lessen stress on your dogand you. Go to Collar Settings in the app and choose from 30 levels of static correction to fit your dogs unique needs. Check out the app for more training information. TIP:
Need some extra training support? Contact training@spotonfence.com to learn more about a remote training session with one of our SpotOn expert trainers. NOTE:
When setting static correction, it is important to start at level 1 and work your way up, based on how your dog responds. See Train Your Dog in the help section of the app. B. Set vibration feedback Vibration Feedback provides an alternative to static correction at the fence boundary, or an extra level of protection used with static correction. Go to Collar Settings in the app to turn vibration on or off. 20 21 SPOTON USER GUIDESPOTON USER GUIDE Using SpotOn When indoors, remove the collar from your dog and keep it on the charger so it is always ready for use. Before going outdoors, be sure the system is ready to go before you put the collar on your dog. You can check the status on the collar or on the app. Check collar status Press and immediately release Power Button. The LED Status Indicator will turn on for a few seconds, then turn off. Power Button LED Status Indicator LED Status Indicator Solid White Status What To Do System is ready to go. Fence activated;
collar has GPS signal. Put the collar on your dog, then send him outside. Flashing White Fence active, but no GPS signal. Solid Red System not ready. Move outdoors and wait a few moments for SpotOn to get a GPS signal. Fence may be inactive. Tap Dog in the app to select your fence. Collar may have a low battery. Place it in the charger. See app for additional suggestions. 22 23 SPOTON USER GUIDESPOTON USER GUIDE Battery information Once fully charged, the collars battery provides about 18 hours of containment and about 12 hours of tracking time. NOTE:
You can also use the app to connect to the collar and check charge status. Keep tabs on your dog with a cellular plan SpotOn capabilities are well beyond those of traditional fences. Your SpotOn collar is an internet-enabled device that can communicate your dogs location to your smartphone using cellular data. LED Indicator Charge Status Solid Green System is fully charged Flashing Green System is charging Turn on/off To turn the system on, press and hold the Power Button until the LED starts flashing white. Then, the LED will turn to solid red and stop illuminating after a few seconds. To turn the system off, press and hold the Power Button until the LED status indicator turns off. When you turn it on again, you will have to download one of your saved fences to the collar before activating. 24 TIP:
Theres no need to turn the system off, even when charging, so its always ready to use. If you do power down youll need to use the app to connect to the collar and select and activate the fence the next time you turn the system on. SpotOns cellular uses LTE-M technology, which works in many places where your phones 4G may be weak or unavailable. SpotOn is able to communicate with your phone regardless of your phones carrier (similar to if you have AT&T and call a friend who has Verizon). Enjoy all the benefits of SpotOn with a cell plan.*
See your dogs whereabouts with the touch of a button. When in containment, you can see your dogs location anytime by tapping Refresh Location in the Tracking section of the app. Frankie Tracking... Stop Get notified, within seconds, when your dog goes outside the fence. SpotOn will track his movements in realtime in the app, updating his position on the map every six seconds until you are reunited (both your phone and SpotOn must be in an area with good cell service). A 90-day free trial offers extra protection as your dog learns the fence.
*SpotOns fences use GPS technology alone. You can create, manage, and use fences without a cellular subscription. 25 SPOTON USER GUIDESPOTON USER GUIDE Tree coverage (Forest Mode) Troubleshooting Dense tree cover (where you cannot see portions of the sky through the trees) may affect GPS reception. Forest mode improves the collars performance in those circumstances. Refer to collar settings in the app. If you experience a problem, please refer to the table below or the help section of the app. If youre unable to resolve the issue, give us a call at
(603) 488-1504. Warning:
If the collar is in Forest Mode, always take it off your dog when coming indoors and deactivate the fence to avoid the risk of your dog receiving a false correction. Symptom Solution Collar does not turn on Place the collar on the charger and allow system to charge for about an hour. Friends and family Invite friends and family to care for your dog. You can give them permission to create and manage fences, set static correction and vibration, and track your dog. See the profile section in the app for details. Collar wont charge
(no flashing green light) Care and maintenance SpotOn is waterproof to IP67 standards. Before using it in wet environments, make sure the collar doesnt have any nicks, cuts, cracks, or other damage that might let water inside. Rinse the collar with tap water and pat dry after exposure to dirt, mud, saltwater, or pool water. Confirm that collar is fully seated in the charging base and that the cable and wall charger are connected. Make sure charge contacts on the collar and charging base are free of any dirt or debris. Connect the USB cable to a different power supply. Use a different USB cable. Connect to a different AC power source. Im not receiving notifications. Im not able to activate tracking or refresh my dogs location. Check to be sure you have a cellular subscription, and it is activated. If you dont have a cell plan, visit www. spotonfence.com/pages/subscription to subscribe. If you have a cell plan, make sure you have cell service. Check the app for more information. 26 27 SPOTON USER GUIDESPOTON USER GUIDE Symptom Solution Symptom Solution The collar LED status indicator is solid white System is ready to go. Put the collar on your dog, then send him outside. The collar LED status indicator is red See app for details. Use the app to connect to the collar. Fence may be inactive, or collar may have a low battery. The collar LED status indicator is flashing white Move outdoors and wait a few moments for SpotOn to get a GPS signal. Connect to the collar and see app for details. The app indicates poor GPS signal Move outdoors and wait a few minutes, making sure the GPS antenna is pointing toward the sky. My dog is escaping the fence area Refer to the training section of the app for more information or give us a call. Im not able to connect to my collar using the app Move the collar and phone to within a few feet of each other and be sure Bluetooth is activated on your phone. Note: The Bluetooth connection is used for collar set-up, fence creation, and while you train your dog. Keep the collar and phone within 50 feet of each other during these activities. Collar needs to be updated The app will indicate if a software update is available. Follow the instructions to update your collar. I need to adjust the strap Adjust the collar by loosening the clasp and sliding it toward the center of the collar for a tighter fit, or toward the end of the strap for a looser fit. Be sure to lock the clasp in place before fitting the collar on your dog. Using the app, connect to the collar to confirm that the fence is active and static correction has been activated. Then attach the contact point tester to the contact points. Walk toward the boundary. When you reach the boundary the clear side of the contact point tester should glow orange. If not, please give us a call. Have a question? Well fetch the answer!
You can reach us by:
Call us at (603) 488-1504 or Email at support@spotonfence.com. You can also browse the help section in our app. Im not sure if static correction is working 28 29 SPOTON USER GUIDESPOTON USER GUIDE Regulatory Information Terms of Use Regulatory information is included on the product label. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19. This device complies with Industry Canadas license-exempt RSSs. Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. SpotOn has been tested and meets applicable limits for human radio frequency (RF) exposure per the FCC. Specific Absorption Rate (SAR) refers to the rate at which the human body absorbs RF energy. The SAR limit is 1.6 watts per kilogram in countries that set the limit averaged over 1 gram of tissue. During SAR testing, SpotOn radios are set to their highest transmission levels and placed in positions that simulate typical worst-case use conditions when near the body of a person. SpotOn has successfully demonstrated compliance to SAR requirements. SpotOn has not approved any changes or modifications to this device by the user. Any changes or modifications could void the users authority to operate the equipment. See 47 CFR Sec. 15.21. Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This product, associated mobile application, and website are owned by OnPoint Systems, LLC (D/B/A SpotOn Fence). By using any of them, you agree to the terms and conditions outlined at https://www.spotonfence.com/pages/terms-of-use. Please read these terms carefully. In order to provide you with a better experience, we may view or collect personally identifying information about you. Please read our Privacy Policy at https://spotonfence. com/pages/privacy-policy for details. We contract with other companies who provide us with certain services, including, without limitation, hosting, market research, data analytics, third party advertising, promotions management and payment processing. We provide these companies with only the information they need to perform their services and require them to ensure that your privacy is protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than SpotOn Fence. The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by SpotOn is under license. Other trademarks and trade names are those of their respective owners. 30 31 SPOTON USER GUIDESPOTON USER GUIDE 2022 SpotOn Fence. All rights reserved. 32 Rev A. SPOTON USER GUIDE