FCC ID: XFT-TELO102 VOIP Basestation

Quick Start Guide TM Ooma Telo Package Contents Ooma Telo Ethernet Cable Phone Cable AC Adapter a b c Getting Started Installing Ooma is easy most users are up and calling in less than 15 minutes. This guide will step you through the setup of Ooma Telo as well as the basics of using the Ooma service. 700-0108-100 Go to Step 1 Have a Question or Need Assistance?

Here is where you can look for help:

Frequently asked questions: www.ooma.com/faq Online knowledgebase: www.ooma.com/support User manuals: www.ooma.com/userguide Community forum: forums.ooma.com Live customer support: 1-888-711-OOMA (6662) Step 1 Activate Online Step 3 Connect Your Phone Begin by activating your Ooma Telo device online. Open a web browser to: http://www.ooma.com/activate Select your phone number, register your 911 address and create your My Ooma account. At the end of the activation process, we recommend that you download a copy of the User Guide in case you need to refer to it during the installation process: www.ooma.com/userguide Go to Step 2 Step 2 Connect Your Network

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Turn Off Network Devices Before continuing, we recommend that you turn off your modem and router. Identify whether you have a standalone router (modem and router are two separate devices) or an integrated modem/

router (modem and router are combined into one device). Then select from the following two options:

Option A: Separate modem and router:

Installing the Ooma Telo betwen your modem and router will result in the best voice quality. This setup allows Ooma to prioritize your phone calls over other network traffic. OR Option B: Integrated modem/router:

Installing the Ooma Telo behind your integrated modem/router will be very straightforward, but be aware that other network traffic can disrupt the quality of your phone calls. Go To Option 2A Go To Option 2B Option 2A Connect Between Your Modem and Router

(Recommended) Modem a Router b Corded or Cordless Phone Ooma HD Handset Did you know you can also use Ooma Telo with up to six wireless Ooma HD handsets? To learn more, check out the Ooma Usage Guide section on the back of this guide. Plug your phone into Ooma Telo Using the phone cable b provided, connect your corded phone or cordless phone base station to the PHONE port of Ooma Telo. Go to Step 4 Step 4 Finish Installation Power Outlet Phone Jack E ORK TO INTERNET PHONE WALL c Not In-Service In-Service Connect Ooma Telo to your router Unplug the Ethernet cable from your modem and plug it into the HOME NETWORK port. The other end of this cable should be connected to the WAN or Internet port on your router. Connect Ooma Telo to your modem Using the Ethernet cable a provided, connect the TO INTERNET port of Ooma Telo to the Ethernet port on your modem. Go to Step 3 Connect Ooma Telo to your landline

(required only with landline option) If during activation you selected to use Ooma with your landline, you MUST connect the WALL port to your phone jack. If your DSL and phone service are on the same incoming line, you must connect the WALL port to your phone jack through a DSL filter. Power up Plug the AC adapter c provided into the POWER port, then turn on your modem and router. The Ooma logo will start to blink red as it boots up. Within 60 seconds, the Ooma logo should turn blue. To confirm Ooma is working, pick up the phone and listen for the signature Ooma dialtone. Option 2B Connect Behind Your Integrated Modem/Router Congratulations, Youre Done! Whats Next?

Integrated Modem/Router Place your first phone call Use the phone connected to Ooma Telo and dial just like you always have. Setup your voicemail Pick up the phone connected to Ooma Telo and press the key. Follow the voice prompts. Computer a Connect your computer to Ooma Telo (optional) If your computer is connected directly to your router, disconnect the end plugged into the router and plug it into the HOME NETWORK port. This allows Ooma to prioritize your phone calls. Connect Ooma Telo to your integrated router Using the Ethernet cable a provided, connect the TO INTERNET port to any available Ethernet port on your integrated modem/router. Go to Step 3 Check out My Ooma Get the most out of your Ooma system by visiting:

http://my.ooma.com Youll be able to check your voicemail and call logs, configure your preferences, update your 911 address and more!

Transfer your number In most cases, you can port your existing phone number to Ooma for a nominal fee. If you plan to do so, its important to know the process typically takes 3-4 weeks and you must maintain your existing phone service until the port completes. To learn more, visit:

www.ooma.com/port See completed setup on backside Completed Setup Diagrams Option A Ooma Telo connected between your modem and router Power Outlet Phone Jack

(optional) Corded or Cordless Phone Advanced Setup Options Connecting a fax machine A standard phone splitter can be used to connect a phone and fax machine to the PHONE port of the Ooma Telo. When placing fax calls, you must dial * 9 9 prior to dialing the destination fax number. Successful faxing mainly depends on the quality of your Internet connection. To learn more, visit: www.ooma.com/fax Relocating your Ooma Telo If you want to place your Ooma Telo in a more convenient location, you can use HomePlug

(powerline) adapters. These devices can extend your broadband connection to any room using your electrical wiring. With HomePlug, youll be able to connect Ooma Telo anywhere in your home where you have a power outlet. To learn more, visit: www.ooma.com/homeplug Ooma Telo Phone Splitter Phone Fax Ooma Telo HomePlug HomePlug Modem Router c a b Modem Distributing dialtone to all phone jacks You can use Ooma Telo to distribute dialtone to all phone jacks in your home, allowing you to use multiple phones with Ooma. Ooma Telo This advanced setup requires disconnecting your home phone wiring from your telephone company before connecting it to Ooma Telo. To learn more, visit: www.ooma.com/homedistribution Phone Phone Option B Ooma Telo connected behind your integrated modem/router Troubleshooting Power Outlet Phone Jack

(optional) Corded or Cordless Phone Computer c b Integrated Modem/Router a Ooma Usage Guide Basic Operation Making and receiving calls To place a call, pick up a phone connected to the Ooma Telo and dial the phone number. To answer a call, pick-up the phone when it rings. Call-waiting Switch to a second incoming call by pressing the Flash key on your telephone handset. The current call will be automatically put on hold. Blocking Caller-ID Disable your caller-ID on outgoing calls by dialing

* 6 7 before you dial out. Visit my.ooma.com to disable caller-ID for all calls. 911 emergency calling When you dial 9 1 1 , your address will auto-

matically be transmitted to first responders (as long as your community is enabled for enhanced 911). For your safety, always keep your current address up-to-date at my.ooma.com. International and other calling services To place an international call, dial 0 1 1 followed by the country code and phone number. Your prepaid balance will be announced before the call completes. Note: To make international calls and access other premium services such as 411, you must charge-up your prepaid account at my.ooma.com. Ooma Premier Advanced Features The features described below are bundled as part of Ooma Premier. Your system comes with a free trial. To learn more, visit: www.ooma.com/premier. Making two calls at once Simply press the line handset and youll get a new Ooma dialtone. key or Flash key on your Enhanced Voicemail Setting up Pick up your phone and press the key on the Ooma Telo. The system will walk you through setting up your PIN and recording a personal greeting. Playing messages at home When you have new messages, the key will blink. Press the key to listen to your voicemail through the speaker. You can also listen to messages through your phone. Simply dial your own phone number and follow the voice prompts. Checking voicemail remotely There are three ways to check voicemail remotely:

1 Phone: Dial your Ooma number. When the call rolls to voicemail, press the * key and enter your PIN. 2 Online: Listen to and manage your voicemail on the web at my.ooma.com. 3 Email: Forward your voicemail as a MP3 file to your email or mobile phone. Set this up at my.ooma.com. Changing voicemail greetings Pick up the phone connected to Ooma Telo and press the 2: Change your settings. Then select option 2:

Change your personal greeting. key. From the main menu, select option Three-way conferencing With calls on both lines, you can press the simultaneously to bridge both lines together. keys Call forwarding and Multi-Ring Afraid to miss a call? Setup your Ooma system to forward calls to your cell phone. Choose to forward all calls, only when your Internet is down, or ring your home phone and cell phone at the same time. Set this up anytime at my.ooma.com. Blocking telemarketers Blacklists have been designed to help you filter out telemarketers and other unwanted callers. Visit my.ooma.com to start your personal blacklist. Choosing a virtual number Your Ooma system supports multiple phone numbers. Add numbers from any calling area for a home office or to make it easy for friends and family in another state to reach you. Get started at my.ooma.com. Screening your calls Listen in as your callers leave their voicemail. The message will be played through the speaker. Answer the phone if you decide you want to take the call. And much more Check out other Ooma Premier features at:

www.ooma.com/premier Ooma HD Handset With the Ooma HD handset, youll unlock the full power of Ooma Telo and enjoy:

Clear, interference-free conversations using DECT 6.0 digital technology Twice the sound clarity with Ooma HD Voice when calling friends and family using Ooma Telo Additional features only available on the handset such as the Instant Second Line Convenient access to other enhanced features right in your hand, including voicemail, call screening, ringtones, and more!

To learn more, visit: www.ooma.com/handset or keys do not light up Check that the device is properly powered and that the brightness is set at a viewable level. To adjust the brightness level, press the key. and are solidly lit up The Ooma Telo is unable to register with the Ooma network. Verify that your Internet connection is working by connecting a computer to the HOME NETWORK port and browsing to a website such as: www.ooma.com and are solidly lit up The Ooma Telo cannot get a network connection. Review the completed setup diagram and check that your network cables are plugged in correctly. The TO INTERNET port should show a green light. Reboot any network devices, such as modems and routers. and are solidly lit up A phone line is not detected. Check that the WALL port is plugged into a working phone jack. Applies only if you selected the option to use Ooma with a landline backup. Incoming calls do not ring your phone When Do not Disturb is turned on, the and all incoming calls will go directly to voicemail without ringing your phones. To turn off the feature, press-and-hold the key for three seconds. key will be solid Quick Reference Volume Adjustment Ooma Logo Reverse Stop is blinking red Check if your high-speed Internet connection is working by browsing to www.ooma.com from a computer. Make sure all network cables are plugged in snugly and that the TO INTERNET port shows a green light. Reboot the Ooma Telo device and any other network devices, such as modems and routers, by pulling out the power and plugging it back in. Wait a few minutes for everything to boot up. Note: If you are using Ooma with a landline backup, check that the WALL port is plugged into a working phone jack. You dont hear Ooma dialtone If the Ooma logo is blue but you dont hear dialtone, check that your phone is correctly plugged into the PHONE port. Voice sounds stuttery or constantly breaks up Voice quality is dependent on the consistency of your Internet connection. For best results, Ooma recommends that Ooma Telo be connected between the modem and router as shown in Completed Setup Diagrams Option A. This allows your phone calls to be intelligently prioritized over other network traffic. You can optimize how ooma prioritizes your network traffic by opening your web browser to http://setup.ooma.com. Note that this page can only be accessed from a computer connected directly to or behind the HOME NETWORK port of the Ooma Telo. Brightness Adjustment Page Line 1 and Line 2 Trash Send-to-Voicemail Play Forward Line 1 & Line 2 Key A solid light shows your active call. Press the current line to put the call on hold. Press the other line to switch to the other call. Press both at the same time to create a 3-way conference call. Play Key Press to hear your voicemail messages. Key will blink when there are new messages. Forward Key Press to skip to the next message. Reverse Key Press to replay current message. Press twice to skip to the previous message. Stop Key Press to stop playing messages. Trash Key Press to delete the current message during playback. Send-to-Voicemail Key Press to save the current message during playback. Press to transfer an active call to voicemail. Press-and-hold for three seconds to turn Do not Disturb on or off (a solid light indicates that all calls are sent directly to voicemail). Volume Adjustment Key Press to adjust the volume level. Brightness Adjustment Key Press to adjust the brightness level. Page Key Press to locate your Ooma HD handset. Press-and-hold for three seconds to register a new Ooma HD handset. Solid Blue Ooma Logo Indicates your Ooma service is working. You will hear Ooma dialtone and all Ooma services are operational. Blinking Red Ooma Logo Indicates your Ooma service is not working. All services are unavailable. You will not hear any dialtone and will be unable to make or receive calls. If youre using Ooma with a landline, you will hear regular dialtone and can make and receive calls using your landline. Calling charges may apply. White Ooma Logo Indicates Ooma device is not powered or that the brightness is turned down (check the brightness level). If there is no power, you will not hear any dialtone and will be unable to use your phone. 2009 Ooma, Inc. Patent pending. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Ooma, the Ooma logo, Ooma Telo, Ooma Premier, Instant Second Line, Broadband Answering Machine, the sound of the Ooma dialtone, and all other Ooma company, product and service names and slogans are trademarks of Ooma, Inc. All other product, service or brand names are the property of their respective owners.

AND/OR EXCLUSIONS MAY NOT APPLY TO YOU. IF SUCH IS THE CASE, TO THE EXTENT PERMITTED BY APPLICABLE LAW, OOMA LIMITS THE DURATION OF ANY IMPLIED WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. Copyright Notices 2009 Ooma, Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Ooma, the Ooma logo, Ooma Telo, Ooma Premier, Instant Second Line, Broadband Answering Machine, the sound of the Ooma dialtone, and all other Ooma company, product and service names and slogans are trademarks of Ooma, Inc. All other product, service or brand names are the property of their respective owners. Patent pending. Ooma reserves the right to revise this publication and to make changes in its content from time to time without obligation on the part of Ooma to provide notification of such revision or change. Ooma provides this guide without warranty of any kind, implied or expressed, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Ooma may make improvements or changes in the product(s) described in this manual at any time. sole responsibility to maintain such proof (e.g., a sales receipt). Returned products that are determined not to be materially defective will be subject to a handling fee. If you disagree with any of our decisions with respect to warranty service, you have the right to contest that decision as permitted under applicable laws and regulations. How State Law Applies. This limited warranty gives you specific legal rights. You may also have other rights which vary from state to state. Limitation on Liability. THIS WARRANTY IS THE COMPLETE AND EXCLUSIVE WARRANTY AGREEMENT FOR THE PRODUCT BETWEEN YOU AND OOMA. NO ONE IS AUTHORIZED TO MAKE MODIFICATIONS TO THIS LIMITED WARRANTY AND YOU SHOULD NOT RELY ON ANY SUCH MODIFICATION. OOMA RESERVES THE RIGHT TO CHANGE ITS LIMITED WARRANTY WITHOUT PRIOR NOTICE FOR FUTURE SALES. OOMA DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO ITS PRODUCTS, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, COURSE OF DEALING, TRADE USAGE OR PRACTICE OR THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS. MOREOVER, OOMA SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY NATURE ARISING OUT OF, OR IN CONNECTION WITH, THE LIMITED WARRANTY OR THE USE OR PERFORMANCE OF ANY PRODUCT, WHETHER BASED ON CONTRACT OR TORT, INCLUDING NEGLIGENCE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE TOTAL AGGREGATE LIABILITY BY OOMA FOR DAMAGES OF ANY NATURE, REGARDLESS OF FORM, ACTION OR FORESEEABILITY, SHALL IN NO EVENT EXCEED THE AMOUNT PAID BY YOU TO US FOR THE PRODUCT UPON WHICH LIABILITY IS BASED. SOME STATES AND/OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, AND/OR DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS 4

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Important 911 Information If you are using the Ooma Telo device without a landline backup, be advised that E911 service is less reliable than traditional 911 service. Some regions do not support E911 and your emergency call may be routed to an emergency response center which does not keep your contact information on file. In addition, Ooma relies on customers to keep their address up-to-

date, and will send your call to an emergency response center with the address youve provided to us. It is therefore vital you keep your address current by logging into your online account or calling customer support at 1-888-711-6662. Lastly, you will not be able to make E911 calls with your Ooma system if power or Internet service is unavailable. Please leave this notice next to your phone.

! Safety Information When using telephone equipment, including the Ooma Telo device, basic safety precautions should always be followed to reduce the risk of fire, electric shock, damage to equipment, loss of property, severe injury to persons or even loss of life, including the following:

Do not use this equipment and all related accessories near or under water, for example, near a bathtub, wash bowl, kitchen sink or laundry tub, in a wet basement, near a swimming pool, under the rain, do not plunge any parts in water or any other liquid. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning. Use only the power adapter indicated in this manual, if necessary order a new replacement power adapter from Ooma or authorized retailers using the original part number. Do not insert the power adapter into an extension cord, receptacle or outlet unless the prongs can be fully inserted, failure to do so may cause electric shock or excessive heat resulting in a fire. Do not overload power outlets and extensions cords, otherwise it can result in fire or serious electrical shock. To prevent overheating, situate the product away from heat sources such as radiators, heat registers, stoves, or other fixtures, appliances and products that produce heat. Unplug with caution the product from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions may cause fire or electrical shock. Do not remove the cover or disassemble any component of this product. This product contains no user-serviceable parts. Unplug the product from the power outlet before cleaning. Do not use liquid or if aerosol cleaners, use a damp cloth or a microfiber cloth for cleaning. This product should never be placed near or over radiator or heat register, nor in any area where proper ventilation is not provided. Do not allow anything to rest on the Ooma Telo device, its power cord or power adapter. Do not install the product where its power cord may be walked or stumbled on. Unplug the product from the power outlet if the power adapter cord or power adapter prongs are damaged or frayed, if liquid has been spilled onto the product, if the product has been exposed to rain, water or any other liquid, if the internal components of the Ooma Telo or its power adapter are exposed. Do not use a telephone to report a gas leak in the vicinity of the leak. The power supply adapter is intended to be correctly oriented in a vertical or floor mount position, the prongs are not designed to hold the power adapter in place if it is plugged upside down, for example do not use facing down power outlets on a ceiling, under a table or in a cabinet. The equipment and accessories must be operated only for its intended use and not for any other purposes. The FCC Wants You To Know This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Privacy of communication may not be ensured when using this device. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. 1 These limits are designed to provide reasonable protection against producing harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equipment into an outlet on a circuit different from that to which the receiver is connected, Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not expressively approved by the party responsible for compliance, or operation of this product in any way other than as detailed to by the User Manual could void the users authority to operate this equipment. To insure the safety of many users, the FCC has established criteria for the amount of radio frequency energy various products may produce depending on their intended use. This product has been tested and found to comply with the FCCs exposure criteria. The Ooma Telo device may optionally be used with a landline backup, in which case the following apply. This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. An applicable Universal Service Order Codes (USOC) certification for the jacks used in this equipment is provided (i.e., RJ11 C) in the packaging with each piece of approved terminal equipment. A plug and jack used to connect this equipment to the premises 2 wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A complianttelephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user serviceable components. Changes or modifications to this product not expressly approved by Ooma, or operation of this product in any way other than as detailed by the owners manual, could void your authority to operate this product. without charge, a Product which is found to be materially defective in materials or workmanship and returned to Ooma. Ooma, at its option, may use new or refurbished replacement parts to repair the Product, or may replace the Product with a new or refurbished product having the same or similar function. The REN (Ringer Equivalence Number) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the telephone provider. For products approved after July 23,2001, the REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isnt practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this Ooma system does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Should you experience trouble with this equipment, please contact Ooma customer service at 1-888-711-6662. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. How Long this Warranty Lasts. This limited warranty shall expire one (1) year from the date of the Product purchase. Replacement or refurbished parts and products are warranted for the original Product warranty period. This warranty terminates if you sell or transfer your Product. NOTICE: According to telephone company reports, AC electrical surges, typically resulting from lightning strikes, are very destructive to telephone equipment connected to AC power sources. To minimize damage from these types of surges, a surge arrestor is recommended. To ensure the safety of users, the FCC has established criteria for the amount of radio frequency energy that the product may produce for its intended usage. This product has been tested and found to comply with the FCC exposure requirements. The Ooma Telo is to be installed and operated 8 inches (20 cm) or more from the users body other than the hands. Use of other accessories may not ensure compliance with FCC radio frequency exposure requirements and should be avoided. Limited Warranty What this Warranty Covers. Ooma agrees to provide a limited warranty to the holder of a valid proof of purchase (Consumer or you) that the Ooma Telo device contained in this package

(Product) is free from material defects in material and workmanship, subject to the exclusions noted below. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America. What Ooma Will Do. During the warranty period, Ooma or its authorized service representative will repair or replace, at its option, What this Warranty Excludes. This limited warranty does not cover: (a) the cost of shipping and handling for returned and replacement products, or damage or loss during shipment for warranty service; or (b) any software (which is governed exclusively by the licensing terms of such software); or (c) any Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling that is contrary to operation instructions, neglect, acts of god, inundation, fire, water or other liquid intrusion, or force major;

or (d) any Product that has been damaged due to repair, alteration, or modification by anyone other than an authorized service representative of Ooma; or (e) any Product to the extent that the problem experienced is caused by signal conditions, network reliability or cable or antenna systems; or (f) any Product whose identifying information has been removed, altered or rendered illegible; or (g) any Product purchased, used, serviced, or shipped for repair from outside the United States, or that is returned without a valid proof of purchase; or (h) any indirect or consequential harm caused as a result of any defect or failure of the Product to properly operate, including without limitation lost data or inability to communicate. How to Get Warranty Service. To obtain warranty service, call Customer Support toll-free at 1-888-711-6662 for detailed information, including instructions on how and where to return your Product and on any applicable costs associated with a repair, replacement or exchange. You may be required to provide proof of purchase before obtaining warranty service, and it is your 3