V2.0 SCU User Guide (Draft) Contact and Legal Information Visit ORBCOMM Online www.ORBCOMM.com Contact Support Website:
Email:
Phone:
Office:
https://www.orbcomm.com/en/support customer.care@orbcomm.com OR FMSupport@orbcomm.com (Fleet Management support needs)
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(New Zealand Toll) +64 (9) 884 1439 395 W Passaic Street, Suite 325, Rochelle Park, NJ 07662 USA The contents of this document, in whole or in part, shall not be exported from the United States, which export shall include, but not be limited to, transmittal to any non-U.S. citizen wherever said person is located, except in accordance with all United States laws and regulations relating to exports and to all administrative acts of the U.S. Government pursuant to such laws and regulations. Diversion, re-export or transshipment of the contents of this document, in whole or in part, contrary to U.S. law is also strictly prohibited. Export Control Statement Trademark Notice The ORBCOMM name and the ORBCOMM logo are registered trademarks owned by ORBCOMM LLC or its affiliated companies. Other trademarks, trade names, and logos are those of their respective owners.
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 2 TABLE OF CONTENTS Contact and Legal Information ..................................................................................................... 2 Contact Support ....................................................................................................... 2 TABLE OF CONTENTS ............................................................................................................... 3 About This User Guide ................................................................................................................... 4 Purpose .................................................................................................................. 4 Cautions Concerning Servicing the Device............................................................ 4 WEEE Statement ................................................................................................... 4 1 Overview ....................................................................................................................................... 5 2 Specifications ................................................................................................................................ 6 2.1 Temperature ..................................................................................................... 6 2.2 Input Power ...................................................................................................... 6 2.3 Pin Connector Assignment .............................................................................. 6 2.4 VHF Receiver ................................................................................................... 7 2.5 VHF Transmitter ............................................................................................... 7 3 Compliance ................................................................................................................................... 8 4 Installation .................................................................................................................................... 9 4.1 Gather the Required Tool and Components .................................................... 9 4.2 Review the Mounting Guidelines ..................................................................... 9 4.3 Install the SCU ............................................................................................. 11 4.4 Apply Power and Register the SCU ............................................................. 12 APPENDIX A Troubleshooting .................................................................................................. 13
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 3 About This User Guide Disclaimer:
This guide contains information about the SCU. No representations or warranties are made as to the accuracy or completeness of the information contained herein. No representations or warranties are made as to the completeness and compliance of any installations that are performed using this guide. Purpose This guide contains product information for the SCU. The intended audiences for this guide include field support personnel, product evaluators, and certified third-party personnel. It is particularly intended for personnel who are responsible for system installation and activation. In addition, and as is appropriate, this guide may be used for training purposes. Cautions Concerning Servicing the Device CAUTION: The equipment must be turned off when service work is required. CAUTION: Remove the cable from the negative terminal of the reefer battery and secure the cable to prevent accidental contact before performing any installation or service procedure. Only trained service personnel should perform the procedures outlined in this manual. These procedures may allow exposure to high electrical energy that could result in electric shock and injury to untrained personnel during servicing, maintenance, and installation of the unit. CAUTION: To avoid personal injury, the battery should be disabled by disconnecting the negative terminal cable prior to installation or servicing. CAUTION: Be aware of your working environment. Take appropriate steps to ensure that the SCU cable harness and especially its connectors are not exposed to soil, water, or other contaminants that may be present at the installation site. WEEE Statement Disposal of this product should be handled according to all national laws and regulations. The mark shown to the right is in compliance with Waste Electrical and Electronic Equipment Directive 2002/96/EC
(WEEE). The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law.
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 4 1 Overview The SCU is a smart antenna product manufactured by ORBCOMM. The SCU provides a low cost, versatile satellite connection for customers tracking and monitoring terminals through the ORBCOMM OGx interface. It is primarily targeted towards the construction equipment market. A single RS-232 port is available to communicate with the SCU. In addition, SCU utilizes a rugged, IP67 enclosure that house all electronics and power control. An external antenna interfaces through an IP67 RF connector providing satellite connections. The SCU is powered externally through the main connector. This guide provides information required for a successful, reliable installation and operation of the SCU on a vehicle, boat or other platform. This guide does not address the SCU commissioning procedures as these procedures are performed by Orbcomms customer. Figure 1: SCU
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 5 1 2 3 4 5 6 2 Specifications 2.1 Temperature Parameter Value Operating Temperature Range
-40 to +85C (-40 to +185F) Storage Temperature Range
-40 to +85C (-40 to +185F) 2.2 Input Power Parameter Power Supply Voltage Value 12 or 24 V DC Maximum Input Power 36 W (during satellite transmit) 2.3 Pin Connector Assignment Figure 2: VCE SCU Connector PIN Assignment Pin Position Signal Name Comments Table 1: Pin Descriptions Transmitted by Customers telematics device, received by SCU Received by Customers telematics device, transmitted by SCU Not Connected No connection to this pin SCU ON/OFF control from the customers telematics device Vehicle battery negative terminal Vehicle battery positive terminal (fused) RS232 Tx RS232 Rx ENABLE PWRGND PWRBAT
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 6 4800bps Symmetrical-Differential Phase Shift Keying (SDPSK) modulation 2.4 VHF Receiver Parameter Frequency Range Frequency Stability Data Rates / Modulation Sensitivity Dynamic Range Value 137 to 138MHz
< 2ppm
-120 dBm typical
-120 to -90 dBm 2.5 VHF Transmitter Data Rates / Modulation 2400bps SDPSK modulation Value
< 2 ppm 148.000 to 150.050MHz 5 Watts typical 3.0 dBi Maximum 1dB 9 seconds every 15 minutes
(?) Parameter Frequency Range Frequency Accuracy Output Power Antenna Gain (maximum) Power Variance Tx Duty-Cycle Spurious Emissions VSWR Frequency Range Limit BW 100 kHz to 1G Hz -36 dBm 100 kHz 1G Hz to 12.75G Hz -30 dBm 1 MHz 1559.01 to 1626.50 MHz -40 dBm 1 MHz 3:1 max
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 7 3 Compliance FCC (United States of America) CFR47 PART 15 FCC ID: xxxxxxxxxxxxxxxxx FCC Compliance Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. ISED (Canada) ICES-003 IC ID: xxxxxxxxxxx IC Compliance Statement:
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le present appareil est conforme aux CNR d'Industrie Canada applicable aux appareils radio exempts de licence. L'exploitation est autorise aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radiolectrique subi, meme si le brouillage est susceptible d'en compromettre le fonctionnement. CE Mark (Europe) RED 2014/53/EU Declaration of Conformity Hereby, ORBCOMM Inc. declares that the radio equipment types listed in this document comply with Directive 2014/53/EU. The full text of the EU declaration of conformity is available from http://www2.orbcomm.com/eudoc. RF Exposure & Non-Modification Warning RF Exposure Statement This equipment complies with the radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and any part of the human body. Non-modification Warning statement Equipment changes or modifications not expressly approved by the party responsible for FCC compliance, could void the user's authority to operate the equipment and could create a hazardous condition. Cet quipement est conforme aux limites dexpositions aux rayonnements ISDE nonces pour un environnement non contrl. Cet quipement doit tre install et utilis une distance suprieure 20 cm entre llment rayonnant et votre corps Ingress Protection IP67 RoHS Restriction of Hazardous Substances (RoHS)
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 8 4 Installation IMPORTANT READ ALL INSTRUCTIONS CAREFULLY BEFORE INSTALLING. FAILURE TO DO SO MAY CAUSE PERSONAL INJURY OR DAMAGE TO PRODUCT AND/OR PROPERTY. Review the product package and contents prior to beginning the installation. Take care when opening the packaging and removing items. If a return is needed you will want to return the product in its original packaging if possible. This instruction guide is provided as a GENERAL installation guide; some assets vary dimensionally and may require additional steps. The manufacturer and / or distributors do not accept responsibility for third party charges, labor, and or third part replacement modifications. Some modifications may void the factory warranty. Exercise due diligence when installing this product. ORBCOMM does not accept any responsibility for asset damage or personal injury resulting from the installation of this product. Careless installation and operation can result in serious injury or equipment damage. All liability for installation and use rests with the owner / operator. Always make sure you have a clean, dry, and well-lit work area. Always ensure products are secure during disassembly and installation. Always take steps to protect yourself when drilling, cutting, and grinding because this may create flying particles that can cause injury. Thoroughly inspect the area to be drilled, on both sides of material, prior to modification, and relocate any objects that may become damaged. Always route electrical cables carefully. Avoid moving parts, parts that may become hot and rough, or sharp edges. Make sure to fully understand the product, its intended use, and operation prior to use. CAUTION: The main product label is located on the bottom / underside of the device. This label may not be visible after a bottom mount installation. 4.1 Gather the Required Tool and Components The following components are available from ORBCOMM:
A SCU The following components are customer supplied for an installation:
customer telematics unit (VTU) cable harness customer antenna with antenna cable Each SCU has a unique serial number, termed a mobile ID, used by ORBCOMM to register it on the OG2 network. This is a 15-digit alphanumeric identifier in the format "NNNNNNNNSKYXXXX" The mobile ID is located on the SCU label and on the shipping box. Record this mobile ID before the SCU is installed. You need it later to activate the SCU on the network. Note: The SCU may be activated on the network prior to or after shipping based on the customers agreement. 4.2 Review the Mounting Guidelines CAUTION:
avoid danger or damage to persons or property. It is very important for installers to install the SCU in a safe and secure way to Mount the SCU on a flat surface in a protected location within the vehicle cab, within the vehicles telematics compartment next to the VTU.
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 9 Figure 3: SCU Mounting Location Mount the SCU on a solid, stable surface that is clean and free of oil, dirt, and debris. Fasten the SCU securely so that it is not loose and does not move easily. Check that the SCUs cable reaches the VTU before you drill any mounting holes. Mount the SCU on a surface that does not get hotter than the maximum operating temperature
(+85C/+185F). If the surface may get hotter, mount the SCU with a thermal barrier between it and the mounting surface. Mount the SCU antenna where it has a clear view of the sky/satellite. For a mobile installation, this means that it is preferable to install at the highest point on the vehicle where it has a clear view of the sky in all directions. Figure 4: Antenna Mounting Location DO NOT mount the SCU close to other electrical equipment due to possible radiated and/or conducted electromagnetic interference. DO NOT mount the SCU close to radar or other communications antennas. Use the following guidelines:
> 1 m from VHF/UHF antenna
> 3 m from loop antenna
> 4 m from MF/HF antenna
> 5 m from other satellite antennas
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 10 Not within a radar beam DO NOT mount the SCU where water may build-up or collect. DO NOT mount the SCU close to an exhaust pipe due to the excessive heat and the potential for the exhaust pipe causing satellite blockage. DO NOT mount the SCU close to air horns or any tractor roof hardware (for example, emergency lights) that could interfere with satellite communications. DO NOT install the V SCU inside a truck under the roof liner. 4.3 Install the SCU 1. Use the enclosure as a template to mark the installation location for the SCU. Ensure that the hole positions are marked. Install three mounting bolts in the mounting location. 2. Figure 5: Mounting Bolt Locations 3. Position the SCU on the mounting bolts, and then fix the enclosure to the vehicle with nuts. The fixing bolt size is M6. 4. Torque the fixing bolts to 10 1.5 Nm (M6 Medium torque, Property class 8.8). 5. Connect the SCU to the VTU with the cable harness. 6. Connect the antenna cable to the SCU and route the antenna cable to previously installed antenna.
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 11 Figure 6: Antenna Cable Routing 4.4 Apply Power and Register the SCU When you apply power, the SCU goes into satellite search mode to acquire the OG2 network. This activity may take a few minutes to complete. The SCU must complete registration to operate. Once the SCU synchronizes itself with the network, it sends a registration message to the OG2 network. The SCU will not register until it has a connection to the satellite. The OG2 network records the registration message and forwards the registration message to the users application. The OG2 network sends an acknowledgment message over the satellite to the SCU. The SCU is now available to send and receive messages via satellite.
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 12 APPENDIX A Troubleshooting The following section contains troubleshooting information. Situation : SCU Does Not Register or Report On application of external power, the SCU should register with the satellite and send a report. Note: The SCU must be visible to the satellite to register with the network and registration normally takes a few minutes. If the SCU fails to register or report:
Ensure that the SCU has a clear line-of-sight to the satellite. The SCU must operate outdoors and be unobstructed by buildings, forest canopy, and rock cuts. Check that no objects or debris are touching the SCU antenna and blocking transmission. Verify with your supplier that the SCU is assigned to your account and registered (that it is sending and receiving) and that the OG2 network is operating properly. Replace the SCU if the earlier checks fail to uncover the problem.
, 0.01 ORBCOMM PROPRIETARY AND CONFIDENTIAL MATERIAL 13