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User Manual 1 | Users Manual | 1.95 MiB | February 07 2008 | |||
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1 2 | ID Label/Location Info | February 07 2008 | ||||||
1 2 | Cover Letter(s) | February 07 2008 | ||||||
1 2 | Test Setup Photos | February 07 2008 | ||||||
1 2 | RF Exposure Info | February 07 2008 | ||||||
1 2 | RF Exposure Info | February 07 2008 | ||||||
1 2 | Test Setup Photos | February 07 2008 | ||||||
1 2 | Test Report | February 07 2008 | ||||||
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1 2 | User Manual 1 | Users Manual | 1.95 MiB | February 07 2008 |
User Guide Final Draft #6 Confidential Palm, Inc. Palm Take Back and Recycling Program This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit palm com/environment. As part of Palms corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones, and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle for additional details and information about how you can help reduce electronic waste. v. 0.1 Intellectual property notices 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth within the safety and legal information included in your smartphone package. This product is protected by certain intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited without a license from Microsoft or an authorized Microsoft subsidiary. All rights reserved. Disclaimer and limitation of liability Palm Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. This product is protected by one or more of the following United States patents:
7,007,239; 6,976,226; 6,975,304; 6,965,375; 6,961,567;
6,961,029; 6,957,397; 6,952,571; 6,950,988; 6,947,975;
6,947,017; 6,943,667; 6,940,490; 6,924,752; 6,907,233;
6,906,701; 6,906,741; 6,901,276; 6,850,780; 6,845,408;
6,842,628; 6,842,335; 6,831,662; 6,819,552; 6,804,699;
6,795,710; 6,788,285; 6,781,824; 6,781,575; 6,766,490;
6,745,047; 6,744,451; 6,738,852; 6,732,105; 6,724,720;
6,721,892; 6,712,638; 6,708,280; 6,697,639; 6,687,839;
6,685,328; 6,665,803; 6,618,044; 6,590,588; 6,539,476;
6,532,148;6,523,124; 6,519,141; 6,516,202; 6,490,155;
6,480,146; 6,457,134; 6,456,247; 6,442,637; 6,441,824;
6,437,543; 6,429,625; 6,425,087; 6,389,572; 6,388,877;
6,381,650; 6,363,082; 6,344,848; 6,317,085; 6,241,537;
6,222,857; 6,185,423; 6,147,314; 6,115,248; 6,064,342; 7,356,361;
D421,251; D429,252; D466,128; D478,091. Patent pending. This product also is licensed under United States patent 6,058,304. Final Draft #6 Confidential Palm, Inc. Contents Chapter 1: Welcome. 9 Your Palm Treo Pro smartphone . 11 Whats in the box? . 11 What do I need to get started? . 12 Where can I learn more? . 13 Chapter 2: Setting up . 15 Palm Treo Pro smartphone overview . 17 Inserting the SIM card and battery . 19 Charging the battery . 21 Making your first call . 24 Using the My Treo application. 26 Setting up synchronization . 26 Chapter 3: Moving around on your smartphone. 27 Navigating around the screen . 29 Using the keyboard . 35 Opening and closing applications . 39 Using your Today screen. 42 Chapter 4: Your phone . 45 Turning your smartphone on/off . 47 Making calls. 49 Receiving calls. 53 Using voicemail . 54 What can I do during a call? . 55 Working with called numbers . 61 Assigning a speed dial to a phone number . 63 C O N T E N T S iii Final Draft #6 Confidential Palm, Inc. What are all those icons? . 65 Using a phone headset . 68 Customizing phone settings . 72 Chapter 5: Synchronizing information . 83 Synchronization overview . 85 How do I synchronize? . 85 What can I synchronize? . 86 Setting up your computer for synchronization . 89 Synchronizing using the USB cable. 94 Setting up wireless synchronization . 95 Other ways to synchronize . 100 Changing which applications sync . 102 Stopping synchronization . 103 Chapter 6: Your email. 105 Setting up email . 107 Sending and receiving messages . 115 Working with email messages . 120 Customizing your email settings . 126 Working with meeting invitations . 134 Sending email messages from within another application . 135 Chapter 7: Your text and multimedia messages . 137 Sending and receiving text and multimedia messages. 139 Setting message preferences . 152 Using Windows LiveTM . 155 Chapter 8: Your connections to the web and wireless devices . 161 Browsing the web. 163 Working with streaming content. 170 Getting online travel information and tools . 172 iv C O N T E N T S Final Draft #6 Confidential Palm, Inc. Determining your GPS location . 173 Connecting to a Wi-Fi network . 174 Connecting to devices with Bluetooth wireless technology . 183 Using your device as a wireless modem. 187 Chapter 9: Your photos, videos, and music . 191 Synchronizing your pictures, videos, and music . 193 Camera . 195 Pictures & Videos . 202 Windows Media Player Mobile . 208 Chapter 10: Your personal information organizer . 215 Contacts . 217 Calendar . 222 Tasks . 228 Notes. 231 Chapter 11: Your Microsoft Office and other document tools . 235 Synchronizing your Microsoft Office files . 237 Word Mobile . 239 PowerPoint Mobile . 246 Excel Mobile . 247 OneNote Mobile . 258 Adobe Reader LE. 261 Chapter 12: Your application and info management tools . 265 Finding information . 267 Installing applications . 269 Removing applications . 272 Sharing information . 273 Beaming information . 274 C O N T E N T S v Final Draft #6 Confidential Palm, Inc. Using expansion cards . 276 Accessing information on a remote computer . 281 Calculator . 282 Chapter 13: Your personal settings . 285 Today screen settings . 287 System sound settings . 288 Display and appearance settings. 290 Application settings. 292 Locking your smartphone and info . 297 System settings . 302 Connection settings . 309 Chapter 14: Troubleshooting . 313 Transferring info from another device. 315 Reinstalling the desktop software. 315 Resetting your smartphone. 316 Performance . 319 Screen . 320 Network connection . 321 Synchronization . 325 Email . 332 Web. 335 Camera . 336 Third-party applications . 337 Making room on your smartphone . 338 Voice quality . 338 Terms . 341 Regulatory and safety information . 347 vi C O N T E N T S Final Draft #6 Confidential Palm, Inc. Specifications . 359 Index . 363 C O N T E N T S vii Final Draft #6 Confidential Palm, Inc. viii C O N T E N T S Final Draft #6 Confidential Palm, Inc. Welcome Congratulations on the purchase of your Palm Treo Pro smartphone. Benefits
Make and receive phone calls
Manage your contacts, calendar, and task list
Receive and send corporate and personal email messages
Browse the web
Use a Bluetooth headset (sold separately) for hands-free operation CHAPTER 1 9 Final Draft #6 Confidential Palm, Inc. In this chapter Your Palm Treo Pro smartphone. 11 Whats in the box? . 11 What do I need to get started? . 12 Where can I learn more? . 13 Final Draft #6 Confidential Palm, Inc. 1 R E T P A H C W E L C O M E Your Palm Treo Pro smartphone In one compact and indispensable device, you now have all of the following:
An advanced wireless smartphone
A full suite of Windows Mobile organizer applications: Contacts, Calendar, Notes, and Tasks
Portable expansion capability (microSD or MMCmicro cards, sold separately)
High-speed data with GPRS/EDGE and UMTS (3G and HSDPA) support
Wi-Fi capability
A 2-megapixel digital camera
GPS and A-GPS functionality
Support for numerous mobile email solutions
Text and multimedia messaging
Windows Media Player Mobile
Microsoft Office Mobile suite This guide helps you set up your smartphone and learn to use it. TIP LOOK HERE: Dont miss the helpful tips and cross-references given in these boxes. Whats in the box?
All of the following items should be in the smartphone box:
Hardware
Treo Pro smartphone
Rechargeable battery (1500 mAh)
USB AC charger (with international adapters in some smartphone packages)
USB cable
Stereo headset Documentation and software
Getting Started, information on how to set up and begin to use your smartphone
Palm warranty
Safety and legal information Your smartphone contains links to the following:
Y O U R P A L M T R E O P R O S M A R T P H O N E 11 Final Draft #6 Confidential Palm, Inc. 1 R E T P A H C W E L C O M E
Desktop synchronization software
(ActiveSync desktop software for Windows XP computers, Windows Mobile Device Center for Windows VistaTM computers)
User Guide (this guide) on the web
Microsoft Office Outlook 2007 software trial download What do I need to get started?
As you work through the instructions in this guide, you need all the items that came in the smartphone box (see Whats in the box?). In addition, depending on how you want to use your smartphone, heres what you need to get from your wireless service provider:
Service contract with an activated SIM card: For making and receiving calls, and sending and receiving text messages. Data service plan: For web browsing and email. Additional data services: These may be required to send and receive multimedia messages. Check with your wireless service provider for information. TIP When you sign up for data services with your wireless service provider, be sure to discuss what charges you incur if you go over the stated limit on your data plan. After you have the required plan and services, you must have your smartphone within range of your wireless service providers cellular coverage to use the phone, messaging, and web features. Data speeds vary based on network availability and capacity. Finally, if you plan to synchronize personal information between your smartphone and a computer, you need access to that computer during setup. 12 W H A T D O I N E E D T O G E T S T A R T E D ?
Final Draft #6 Confidential Palm, Inc. 1 R E T P A H C W E L C O M E
Online support from Palm: For up-to-date downloads, troubleshooting, and support information, go to palm.com/treoproumts-support. If you need more information
Books: Many books on Windows Mobile devices are available from local or online book retailers (look in the computer section).
Customer service from your wireless service provider: For questions about your mobile account or features, contact your wireless service providers customer care. Where can I learn more?
For a quick introduction
Quick Tour: The Quick Tour introduces you to many of your smartphones features. It is already installed on your smartphone, and you can open it from your Today screen by selecting Quick Tour. TIP If you remove the Quick Tour entry from your Today screen (see Using your Today screen), you can always open the Quick Tour by pressing Start, selecting Programs, and then selecting Quick Tour. While using your smartphone
On-device Help: Your smartphone includes on-device Help that is specially formatted for your smartphone screen. To view the on-device help, press Start and select Help. W H E R E C A N I L E A R N M O R E ?
13 Final Draft #6 Confidential Palm, Inc. W E L C O M E 1 R E T P A H C 14 W H E R E C A N I L E A R N M O R E ?
Final Draft #6 Confidential Palm, Inc. Setting up Youre about to discover the many things about your smartphone that will help you better manage your life and have fun, too. As you become more familiar with your smartphone, youll want to personalize the settings and add applications to make it uniquely yours. But first, follow these few easy steps to set up your smartphone and get it running. Benefits Benefits
Know where your smartphone controls are located
Start using your smartphone right away CHAPTER 2 15 Final Draft #6 Confidential Palm, Inc. In this chapter Palm Treo Pro smartphone overview . 17 Inserting the SIM card and battery. 19 Charging the battery. 21 Making your first call . 24 Using the My Treo application . 26 Setting up synchronization . 26 Final Draft #6 Confidential Palm, Inc. Palm Treo Pro smartphone overview S E T T I N G U P 2 R E T P A H C Front view 1 2 3 4 5 6 7 8 9 10 1 Charge indicator light (visible when smartphone is being charged) 2 Volume 3 Side button 4 Left softkey 5 Start 6 Phone/Send 7 Calendar 8 Lanyard connector 9 MicroUSB connector
(sync and power connector) 10 3.5mm stereo headset jack 11 Earpiece 12 Touchscreen 13 5-way navigator with Center button 14 Right softkey 15 OK 16 End 17 Messaging 18 Microphone TIP Be careful not to scratch or crush your smartphone screen. Do not store it in a place where other items might damage it. DID YOU KNOW? By default, pressing and holding the Side button opens Camera (see Camera). You can change the function of the Side button (see Reassigning buttons). 11 12 13 14 15 16 17 18 P A L M T R E O P R O S M A R T P H O N E O V E R V I E W 17 Final Draft #6 Confidential Palm, Inc. 2 R E T P A H C S E T T I N G U P IMPORTANT The smartphone speaker includes a large magnet, so be sure not to store your smartphone near credit cards or other items that could be demagnetized. 3 Wi-Fi 4 IR (infrared) port 5 Reset button (under back panel) 6 Stylus 7 Camera lens Back view 1 2 3 4 5 6 7 DID YOU KNOW? To save power, when your smartphone screen turns off, the Wi-Fi feature turns off. Press Wi-Fi to turn this feature back on and quickly reconnect to a network. You can also set an option to leave the Wi-Fi feature on (see Customizing Wi-Fi settings). TIP To connect a lanyard (sold separately), remove the back panel, connect the lanyard, and replace the back panel. Top view 1 2 1 Power 2 Ringer switch (slide to turn off all sounds immediately) 1 Speaker 2 Expansion card (microSD) slot
(under back panel) 18 P A L M T R E O P R O S M A R T P H O N E O V E R V I E W Final Draft #6 Confidential Palm, Inc. Inserting the SIM card and battery WARNING Use only batteries and chargers that are approved by your wireless service provider or Palm with your smartphone. Failure to use an approved battery or charger may increase the risk of your smartphone overheating, catching fire, or exploding, which may result in serious bodily injury, death, or property damage. Failure to use an approved battery or charger may also prevent your smartphone from turning on or charging and may void your smartphone warranty. Your SIM card contains account information such as your phone number and voicemail access number. To use your smartphones phone, email, or web features, you need to insert a SIM card. If you dont have a SIM card, contact your wireless service provider. To take advantage of the high-speed data connection available on your smartphone, you may need to have a 3G SIM card. 2 R E T P A H C S E T T I N G U P Check with your wireless service provider for information. IMPORTANT Your smartphone responds only after you complete these steps. After the screen wakes up the first time, you can turn it on and off by pressing Power
. 1 With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel. I N S E R T I N G T H E S I M C A R D A N D B A T T E R Y 19 Final Draft #6 Confidential Palm, Inc. 2 R E T P A H C S E T T I N G U P 2 If the battery is installed, remove it. 4 Align the metal contacts on the battery Slide your finger under the top of the battery (nearest the camera lens) and lift up. with the contacts of the battery compartment, and then press the battery into place. 3 Hold the SIM card with its metal contacts facedown and its notch aligned with the notch of the cutout in the compartment, and slide the SIM card into the cutout. 1 2 1 2 1 Card notch 2 Compartment notch 1 Battery contacts 2 Smartphone contacts 5 Slide the back panel back into place. Your smartphone screen turns on. It takes a few minutes for your smartphone to prepare for setupyou'll see the Palm logo and a blank 20 I N S E R T I N G T H E S I M C A R D A N D B A T T E R Y Final Draft #6 Confidential Palm, Inc. 2 R E T P A H C S E T T I N G U P Windows Mobile screen. You are ready to begin setup when text appears prompting you to tap the screen. TIP If your smartphone does not turn on after you insert the battery, you need to connect it to the USB AC charger to charge it (see Charging the battery). If it still doesnt start, perform a soft reset (see Performing a soft reset). 6 Follow the onscreen instructions to finish the installation. If prompted, tap Reboot to complete setup. 7 If your SIM card is not already activated, follow the activation steps provided by your wireless service provider, or contact your wireless service provider directly for assistance. Charging the battery Although the battery may come with a sufficient charge to complete the setup process, we recommend that after setup you charge your smartphone until the indicator light is solid green to give it a full charge. See Maximizing battery life for tips on making your batterys power last longer. BEFORE YOU BEGIN Make sure the battery is correctly inserted in your smartphone. 1 If you have international adapters in your smartphone package, prepare the USB AC charger by inserting the adapter that fits the wall outlet youre going to use. 2 Plug the USB AC charger into a wall outlet. 3 Connect the charger cable to the bottom of your smartphone. C H A R G I N G T H E B A T T E R Y 21 Final Draft #6 Confidential Palm, Inc. S E T T I N G U P 2 R E T P A H C
TIP You can also charge your smartphone battery by connecting your smartphone to your computer using the USB cable. Charging this way takes much more time than using the USB AC charger. When your smartphone is on (see Turning your smartphone on/off), the onscreen battery icon on the Today screen displays the charging status:
* Indicator light 4 Check the indicator light to confirm that your smartphone is being charged. Solid red: Your smartphone is being charged. Solid green: Your smartphone is fully charged. Solid lightning bolt: The battery is being charged. Filled battery: The battery is fully charged and can be disconnected from the charging source. Partly filled battery: The shading indicates approximately how much power the battery has. Exclamation point: Charge the battery immediately. DID YOU KNOW? If the battery is low, the indicator light flashes red. TIP Tap the battery icon to see how much power the battery has. 22 C H A R G I N G T H E B A T T E R Y Final Draft #6 Confidential Palm, Inc.*
* Battery icon TIP To go to the Today screen so you can view the battery icon, press End if you are not on a phone call. If youre on a call, press Start and select Today. Maximizing battery life Battery life depends on how you use your smartphone. You can maximize the life of your battery by following a few easy guidelines:
If you set up an email account in the Messaging application, set the interval to automatically download email to every two hours or less frequently (see Setting up email). 2 R E T P A H C S E T T I N G U P
Turn off the Wi-Fi feature (see Turning wireless services on/off), leave the default option to connect only when the Wi-Fi button is pressed, or adjust Power Save Mode to maximize the battery
(see Customizing Wi-Fi settings).
Turn off the Bluetooth feature if youre not using it (see Entering basic Bluetooth settings).
Turn off the option to receive beamed information if youre not using it (see Turning on the option to receive beamed information).
Set your screen to turn off automatically after a shorter period of inactivity (see Optimizing power settings).
As with any mobile phone, if you are in an area with no wireless coverage, your smartphone nevertheless continues to search for a signal, which consumes power. Turn off your phone if you are outside a coverage area (see Turning your phone off). You can forward calls to a different number or let all calls be picked up by voicemail (see Forwarding calls). C H A R G I N G T H E B A T T E R Y 23 Final Draft #6 Confidential Palm, Inc. 2 R E T P A H C S E T T I N G U P
Turn off the voice command feature if youre not using it (see Setting up voice commands).
Turn down the screen brightness (see
Adjusting the brightness). If you synchronize with your corporate Exchange server using Microsoft Exchange ActiveSync, increase the time interval between automatic synchronizations (see Setting the synchronization schedule).
Keep your battery away from direct sunlight and other sources of heat. Temperatures over 50 degrees Celsius
(120 degrees Fahrenheit) can permanently reduce the capacity and life span of any lithium-ion battery. Making your first call 1 Press End to display your Today screen. 24 M A K I N G Y O U R F I R S T C A L L 2 Press Center to turn off Keyguard
(see Locking your keyboard (Keyguard) for more info). 3 Use the number keys to enter the number you want to call. 4 Press Phone/Send 5 Press End to dial. to end the call. Final Draft #6 Confidential Palm, Inc. S E T T I N G U P Adjusting call volume When youre on a call, press the Volume button on the side of your smartphone to adjust the call volume. 4 Look for your phone number directly below the title bar.
2 R E T P A H C
* Look here for your phone number 5 Press OK
. TIP If your phone number doesnt appear on the Phone Settings screen, your network has not yet sent the number to the SIM card (this does not affect SIM card functionality). Turn your phone off, wait a few hours, and then turn on your phone and repeat these steps. If your phone number still does not appear, contact your wireless service provider for assistance.
* Volume Whats my number?
1 Make sure your phone is on (see Turning your phone on). 2 Press Start 3 Select SIM Manager and select Programs. M A K I N G Y O U R F I R S T C A L L 25 Final Draft #6 Confidential Palm, Inc. 2 R E T P A H C S E T T I N G U P Using the My Treo application Setting up synchronization Use the My Treo application to register your smartphone and access the User Guide and online support. My Treo also provides an alternate starting point for setting up an email account, a Bluetooth connection, or a Wi-Fi connection, and for launching the Quick Tour.
Press Start and select My Treo. After youve finished setting up your smartphone, we recommend that you set up a synchronization method to get the most out of your smartphone. Synchronizing means that information that you enter or update in one placeyour smartphone, your computer, or your corporate serveris automatically updated in the other (see Synchronizing information). 26 U S I N G T H E M Y T R E O A P P L I C A T I O N Final Draft #6 Confidential Palm, Inc. Moving around on your smartphone Have you ever been to a new city and felt a bit lost until you figured out the streets? Learning to move around on your Palm Treo Pro smartphone is a similar experience. Most applications that work on your smartphone use the same set of controls. So once you learn how to use these controls, youll be driving all over town and you wont even need a map. Benefits
Quickly move around and complete tasks in applications using one thumb on the 5-way navigator
Access extra features with menus
Find and open applications quickly CHAPTER 3 27 Final Draft #6 Confidential Palm, Inc. In this chapter Navigating around the screen . 29 Using the keyboard . 35 Opening and closing applications. 39 Using your Today screen . 42 Final Draft #6 Confidential Palm, Inc. Navigating around the screen To navigate around the smartphone screen, you can use the 5-way navigator or you can tap items on the screen with the stylus. As you become familiar with your smartphone, youll find your own favorite way to scroll, highlight, and select items.
, or Down Using the 5-way, press Right Up screen. Press Center select items.
, to move around the to highlight and
, Left TIP Some third-party applications may not work with the 5-way navigator, and you must use the stylus instead. DID YOU KNOW? Custom navigation features are available when you browse the web using Internet Explorer Mobile (see Viewing a web page). TIP The arrow icons used in this guide to indicate directions on the 5-way are different from the onscreen scroll arrows and the arrows that indicate that a list is available (see Selecting options in a list). 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 5 4 1 3 2 1 Up 2 Right 3 Down 4 Left 5 Center
(flashes when you have voicemail) Scrolling through screens As on a computer, on your smartphone you scroll to move from field to field or page to page, or in some cases to highlight an item or option in a list. There are several methods of scrolling:
Press the 5-way on the front of your
, smartphone. Press Right Up field, button, or action in that direction. to move to the next
, or Down
, Left
Press and hold Option while pressing Up one screen at a time. These keys work or Down to scroll N A V I G A T I N G A R O U N D T H E S C R E E N 29 Final Draft #6 Confidential Palm, Inc. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E just like the Page Up and Page Down keys on your computer keyboard. TIP Cant find the Option key? See Using the keyboard.
When inside a list, press and hold to rapidly scroll or Down Up through the list.
Tap an onscreen scroll arrow.
Press and hold Option while or Right pressing Left the top or bottom of the current document or entry. to jump to TIP When you are using applications such as Messaging, Internet Explorer Mobile, and Word Mobile, press and hold Option while pressing Left or Right on the 5-way to automatically go to the top and bottom of a screen.
When viewing a screen with tabs, such as when adding a contact, press Down press Left between tabs. or Right to move to scroll to the tabs, and then
When inside a text field, press Right to move to the next character, to move or Down or Left and press Up between lines. 1 2 3 1 Scroll arrows 2 Scroll bar with slider 3 Scroll arrows
Tap and drag the slider of an onscreen scroll bar. Closing screens To accept the information you entered on a screen and to return to the previous screenor to return to the previous screen 30 N A V I G A T I N G A R O U N D T H E S C R E E N Final Draft #6 Confidential Palm, Inc. without making any changesdo one of the following:
Press OK
Use the stylus to tap
. or in the upper-right corner of the screen. These buttons are not accessible using the 5-way. When you close a screen, the application continues running in the background. TIP To close an appas opposed to just a screenpress and hold OK or tap and hold OK on the screen (see Opening and closing applications). TIP Cant find the stylus? It slides out from the lower-left corner on the back of your smartphone. Highlighting and selecting items On most screens, one itema button, a list entry, or a check boxis highlighted by default. The highlight identifies which item is affected by your next action. Use the 5-way to move the highlight from one item to another before opening or selecting it. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E TIP The best way to learn to use the 5-way is to experiment. Press the 5-way buttons, and as you do, follow the movement of the highlight around the screen. The behavior of the 5-way varies slightly in each application. The highlight can take one of two forms, depending on what is highlighted:
Border: This rectangular border highlights items such as an onscreen button (such as OK, Dismiss, or Hide), a check box, an option, or a web link. Light text on a dark background: This highlights items such as a phone number, an email address, text, or an item in a list. N A V I G A T I N G A R O U N D T H E S C R E E N 31 Final Draft #6 Confidential Palm, Inc. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E After highlighting an item with the 5-way, you can select or activate it by pressing Center stylus. or by tapping the item with the performs a specific action, such as New or Edit. In some contexts, these keys may do nothing at all. Highlighting text You can use the stylus to highlight text on the screen. Tap and drag the stylus across the text you want to highlight. To highlight a word, double-tap it. To highlight a paragraph, triple-tap it. 1 2 TIP When text is highlighted, you can press Backspace to delete the highlighted text. Using the softkeys The left and right softkeys give you quick access to tasks that you can do on the current screen. The task a softkey does varies from application to application and from screen to screen. You activate the task by tapping the softkey with the stylus or pressing it with your finger. The softkey is simply the name of the task on the screen. Softkeys appear in the lower-left and lower-right corners of the screen. In most cases the right softkey opens a menu, and the left softkey 1 Left softkey: Press anywhere in this area to perform the task shown. 2 Right softkey: Works the same way. Selecting menu items In many applications, a menu provides access to additional features. The menu is hidden until you press Menu (right softkey). To get the most out of your smartphone, its a good idea to familiarize yourself with the additional features available through the menus in various applications. 32 N A V I G A T I N G A R O U N D T H E S C R E E N Final Draft #6 Confidential Palm, Inc. 1 Press Menu (right softkey) to display an applications menu. 2 Press Up or Down to highlight a menu item. 3 If an arrow appears to the right of a or to display a submenu of menu item, press Center Right additional options for that item, and then press Up highlight a submenu item. To return to the main menu without making a selection, press Left or Down to
. 4 Press Center to select the menu or Menu (right item, or press Left softkey) to close the menu and cancel your selection. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E DID YOU KNOW? You can select most menu items by pressing a key on the keyboard. To quickly access a menu item, press Menu
(right softkey) followed by the underlined letter in the menu items name. Selecting options in a shortcut menu Most applications also provide access to context-sensitive shortcut menussimilar to the right-click menus on a Windows computer. The shortcut menu options vary based on the highlighted selection. 1 Highlight the item whose shortcut menu you want to see. 2 Press and hold Center shortcut menu. to open the N A V I G A T I N G A R O U N D T H E S C R E E N 33 Final Draft #6 Confidential Palm, Inc. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E TIP You can also tap and hold the stylus on an item to open the shortcut menu. 3 Press Up or Down to highlight a menu item. 4 Press Center item, or press Left selection. to select the menu to cancel your Selecting options in a list Lists enable you to select from a range of options. You can identify whether a list is available when you select a field. If a rectangle appears around the field along with a downward-pointing arrow, a list is available. Lists are different from the menus described earlier in this section. 34 N A V I G A T I N G A R O U N D T H E S C R E E N To select from a list, do any of the following:
Use the 5-way to highlight the field, and to display the then press Center items in the list. Press Up Down want, and then press Center make your selection. to highlight the item you to or
Use your stylus to tap the arrow, and then tap the item in the list. DID YOU KNOW? If you highlight a field and don't see the downward-pointing arrow, press Center on the 5-way. If you see a field with a downward-pointing arrow but no rectangle, tap the arrow with the stylus to display the list. Final Draft #6 Confidential Palm, Inc. Press Left selection. to exit the list and cancel your Using the keyboard 1 2 3 4 5 6 1 Start 2 Phone/Send 3 Calendar 4 Option 5 Shift/Search 6 Space 7 OK 8 End 9 Messaging M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 10 Backspace 11 Return 12 Shift 13 Alt 3 R E T P A H C Understanding the keyboard backlight Your smartphone includes a keyboard backlight for low light conditions. The keyboard backlight activates automatically when the screen turns on. The backlight dims when the screen dims, and it turns off automatically when the screen turns off or when you are on a call or playing music in the background for longer than the time specified in Backlight Settings. You can set different time intervals depending on whether the smartphone is operating on battery power or is connected to an external power source. The backlight also turns off when an applications power-saving features turn it off. 7 8 9 10 11 12 13 TIP You can change the backlight shut-off interval. Press Start and select Settings. Select the System tab, and then select Backlight. Set the time interval on the Battery power tab and on the External power tab. U S I N G T H E K E Y B O A R D 35 Final Draft #6 Confidential Palm, Inc. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Entering lowercase and uppercase letters By default, the first letter of each sentence or field is capitalized and the remaining text you enter is lowercase. To enter other uppercase letters, do one of the following:
Press Shift (
or
) and then enter a letter. You dont need to press and hold Shift while entering a letter.
Press Shift (
or
) twice to turn on Caps Lock and then enter a series of letters. When Caps Lock is on, this symbol appears at the bottom of the screen:
Shift (
. To turn off Caps Lock, press or
) again. TIP You can turn off the first-letter capitalization setting (see Setting input options). DID YOU KNOW? You can also use the onscreen keyboard to enter letters, numbers, and other characters in applications that support this feature. Tap the keyboard icon in the center at the bottom of any screen where it appears. After opening the keyboard, you can set various input options by tapping the arrow to the right of the keyboard icon. 36 U S I N G T H E K E Y B O A R D Entering numbers, punctuation, and symbols Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following:
1 2 1 Symbol 2 Letter
Press Option and then press the key of the desired character. You dont need to hold Option while pressing the key.
Press Option twice to turn on Option Lock and then press the desired keys to enter a series of characters. When Option Lock is on, this symbol appears at the bottom of the screen:
press Option
. To turn off Option Lock, again. Final Draft #6 Confidential Palm, Inc. Entering passwords You cant see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For information on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols. Entering other symbols and accented characters You can enter symbols and accented characters that don't appear on the keys by using the alternate characters list. TIP The alternate characters are grouped according to their similarity to the corresponding key. For example, the alternate character available for the R key is , and for the T key is . If you press the wrong key, press Backspace to return to the full list of alternate characters. You can then press another key. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 1 Press Alt to display the alternate character list. 2 Narrow the list by pressing the key that corresponds to the character you want. For example, to enter an , press e. See the table below for a list of corresponding characters. 3 Press Up or Down the desired character. to highlight 4 Press Center to insert the character. TIP Some symbols, such as an underscore (_), do not correspond to a letter key. To enter these symbols, press Alt by itself and then select the symbol from the list. Symbols and accented characters Press Alt and press a A b or B c C e to select U S I N G T H E K E Y B O A R D 37 Final Draft #6 Confidential Palm, Inc. Press Alt and press 0 1 (
2 (
3 (
+ E)
+ R)
+ T)
+ J)
+ H)
+ K)
+ N) to select 1 2 3
: :-) :-( ;-) Press Alt characters:
by itself to select these
3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Press Alt and press E f or F i I l or L n N o O p or P r or R s S t or T u U x or X y Y to select x 38 U S I N G T H E K E Y B O A R D Final Draft #6 Confidential Palm, Inc. M O V I N G A R O U N D O N Y O U R S M A R T P H O N E Opening and closing applications Opening applications on the Start menu 1 Press Start to open the Start menu. 2 Use the 5-way navigator to highlight the application you want to use. To open a recently used application, highlight its icon at the top of the Start menu. TIP With the Start menu open, press the letter underlined in the applications name to open the app. For example, press H to open Help. DID YOU KNOW? You can open apps by pressing and holding Option and then pressing Phone/
Send, Start, OK, Calendar, or Messaging. You can change which app a button combination opens (see Reassigning buttons). Opening applications in Programs 1 Press Start and select Programs. 3 R E T P A H C 3 Press Center to open the highlighted application. 2 Use the 5-way navigator to highlight the application you want to use. TIP In Programs, press a letter to jump to the first app that begins with that letter. For example, press C to jump to Calculator, press C again to jump to Camera, and so on. O P E N I N G A N D C L O S I N G A P P L I C A T I O N S 39 Final Draft #6 Confidential Palm, Inc. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 3 Press Center to open the highlighted application. 4 (Optional) Press OK to return to Programs and open another application. The current application continues to run in the background. Switching among open applications 1 Go to your Today screen. 2 Tap the running programs icon in the upper-right corner to open the Quick Menu. 3 Select the program you want to use. Closing applications Press OK application from the screen. to remove the current Applications that you open stay open in the background even after you press OK to remove them. If you want to stop them, you must do it manually. Thats usually not necessary; but if youre concerned about power usage, stop some or all applications. 1 Press and hold OK to open Task Manager. 2 Do one of the following:
TIP You can also use the Quick Menu to close applications, open Task Manager, and check system memory. To close one or more individual applications: Check the boxes next to the applications and select Stop Selected. 40 O P E N I N G A N D C L O S I N G A P P L I C A T I O N S Final Draft #6 Confidential Palm, Inc. To close all applications except the ones you specify: Check the boxes next to the applications you do not want to close, press Menu (right softkey), and select Stop All but Selected. To close all open applications: Select Stop All. TIP If an X appears in the upper-right corner of an application screen, you can tap and hold the X with the stylus to close the application. You can turn this feature on and off or change it so that simply tapping X closes an application. Press and hold OK to open Task Manager, select the Button tab and then select the option you want. Defining exclusive programs You can mark an application as exclusive. An exclusive application remains open even if you stop individual or all applications. 1 Press and hold OK to open Task Manager. 2 On the Running tab, tap and hold the app name with the stylus. 3 Select Add Exclusive. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E TIP To remove an application from the Exclusive Programs list, press and hold OK to open Task Manager. Select the Exclusive tab, check the box next to the application name, and select Remove. Customizing the Quick Menu 1 Press and hold OK to open Task Manager. 2 To remove the Quick Menu from your Today screen, select the Button tab and uncheck the Enable Quick Menu on Today screen box. 3 Select the Others tab and select the sort method for programs in the Quick Menu. O P E N I N G A N D C L O S I N G A P P L I C A T I O N S 41 Final Draft #6 Confidential Palm, Inc. M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 3 R E T P A H C 7 1 2 3 4 5 6 Using your Today screen The Today screen lets you see your current appointments and messages at a glance. You can also make a call, search the web, and manage your smartphone from your Today screen. To access your Today screen, press End
. TIP Dont press End to access the Today screen if youre on a call, because that hangs up the call. Instead, press Start and select Today. 1 Title bar and status info: See What are all those icons?
2 Wireless service indicator: Shows whether the Bluetooth technology and Wi-Fi features are on or off. Also displays your wireless service provider name if the phone is on. 3 Quick Tour: Select to open the Quick Tour, which introduces you to many of your smartphones features. TIP You can remove the Quick Tour entry from your Today screen. Open the Quick Tour and select Remove Quick Tour. 42 U S I N G Y O U R T O D A Y S C R E E N Final Draft #6 Confidential Palm, Inc. 3 R E T P A H C M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 7 Running programs icon: Tap to open the Quick Menu, which shows all open applications so you can quickly switch between or close them. TIP You can select a picture for your Today screen background and select which items appear in the Today screen. See Today screen settings for details. 4 Messaging status field: Shows the number of unread email, text, and multimedia messages. Email messages are listed by email account. Select an account or select SMS\MMS to open the corresponding Inbox. 5 Calendar status field: Shows upcoming appointments. Select this field to open the Calendar application. 6 Web search field: Enter the web address or keyword you want to find, and press Center or Return to view a list of search results (data services connection required). U S I N G Y O U R T O D A Y S C R E E N 43 Final Draft #6 Confidential Palm, Inc. M O V I N G A R O U N D O N Y O U R S M A R T P H O N E 3 R E T P A H C 44 U S I N G Y O U R T O D A Y S C R E E N Final Draft #6 Confidential Palm, Inc. Your phone The Today screen and the Phone screen are the key locations for making and receiving calls. You can creatively manage multiple calls. For example, you can swap between calls, send text messages to ignored calls, and create conference calls. Benefits
Stay in touchyou choose how
Work in other applications when on an active call CHAPTER 4 45 Final Draft #6 Confidential Palm, Inc. In this chapter Turning your smartphone on/off . 47 Making calls . 49 Receiving calls . 53 Using voicemail . 54 What can I do during a call? . 55 Working with called numbers . 61 Assigning a speed dial to a phone number . 63 What are all those icons?. 65 Using a phone headset . 68 Customizing phone settings. 72 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E Turning your smartphone on/off The term smartphone refers to the device and its physical aspects. The term phone refers to the wireless feature of your Palm Treo Pro smartphone that enables you to connect to your wireless service providers network so that you can make and receive calls and send and receive data. The phone and the screen of your smartphone can be turned off and on separately. This means you can wake up the screen to use just the organizer features of your device (Calendar, Contacts, Tasks, Notes, and so on) without turning on the phone. Also, when the screen is turned off, the phone can be on and ready for you to receive phone calls or messages. Turning your phone on When you turn on your phone, it connects to a mobile network so that you can make and receive phone calls and use other wireless services (if supported by the local network). BEFORE YOU BEGIN To use the phone, you must have an active SIM card from your wireless service provider inserted into your smartphone (see Inserting the SIM card and battery). To turn on your phone, press and hold Power
. When your smartphone locates a signal, your wireless service providers name appears in the upper-left of the screen and the signal-strength icon appears at the top of the screen. When you are inside a coverage area, the signal-strength icon has bars in it. If youre outside a coverage area, no bars appear in the signal-strength icon. T U R N I N G Y O U R S M A R T P H O N E O N / O F F 47 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E Turning your phone off Press and hold Power
. When your phone is off, the phone-off icon appears at the top of the screen and Phone off appears in the upper-left of the screen. Your phone is not connected to any mobile network. Although you can no longer use the phone, you can still use Microsoft Office Mobile apps and all the organizer features of your smartphone. TIP When you turn off your phone using the Power button, this turns off all radios on your smartphone, which include the phone, the Bluetooth wireless technology feature, and the Wi-Fi feature. This is sometimes referred to as airplane mode or flight mode. To turn off the phone or other wireless radios individually, use Comm Manager. Select your wireless service provider name on your Today screen, or tap the signal-strength icon on any screen and select Comm Manager. 48 T U R N I N G Y O U R S M A R T P H O N E O N / O F F Waking up the screen and turning it off Wake up the screen and leave the phone turned off when you want to use only the organizer features of your smartphone, for example, when youre on a plane and want to look at your calendar. You can also turn off the screen without turning off the wireless features on your smartphone. The screen turns off automatically after a preset period of inactivity. You can turn your screen off manually by pressing and holding End Power displayed and you are not on a call, you also turn the screen off manually by pressing End
. If the Today screen is or by pressing
. DID YOU KNOW? You cannot turn the screen off if you are on a call. or any of the following buttons To turn the screen back on, press Power on the front of your smartphone:
Phone/Send
, Start
, Messaging
, or End
, Calendar Final Draft #6 Confidential Palm, Inc. TIP The first time you take your smartphone out of the box, you need to remove the battery and reinsert it to wake up the screen
(see Inserting the SIM card and battery). When the screen is off but the phone is on, a screen saver appears showing the date and time as well as the following indicators:
NOTE Not all wireless service providers support the screen saver feature. One or more missed calls One or more unread text or multimedia messages TIP You can set how long the screen stays on during a period of inactivity. You can also turn off the screen saver feature (see Optimizing power settings). 4 R E T P A H C Y O U R P H O N E Making calls Dialing from the Today screen 1 Press End to open your Today screen. 2 Using the keyboard, enter a phone number. 3 Press Phone/Send to dial. to enter numbers, *, or #. This NOTE You do not need to press Option makes it easy to respond to further dialing instructions. When dialing short numbers, however, the numbers may match the letters of a contact name. If this occurs, M A K I N G C A L L S 49 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E press Option lookup. to avoid starting a contact TIP If the numbers you are entering match a phone number you have for a contact, the contact name is displayed. Select the name to dial the associated number (see Dialing by contact name for more information). Dialing with a speed dial BEFORE YOU BEGIN Create some speed dials (see Assigning a speed dial to a phone number). 1 Press End to open your Today screen. 2 Press and hold the key or keys that you assigned as a speed dial to the contact number you want to call. If you have assigned a two-digit speed dial to this number, press the first key and then press and hold the second key. Dialing by contact name You can look up contacts quickly by entering just a few letters of a contacts name directly from your Today screen. 50 M A K I N G C A L L S BEFORE YOU BEGIN Create some contacts (see Adding a contact,) or import them by synchronizing (see Synchronizing information). 1 Press End to open your Today screen. 2 Using the keyboard, begin entering any combination of letters from the contacts first and/or last name. If you use both first- and last-name letters, separate them by a space. You can type letters from the last name first. To delete letters when correcting a misspelled name, press Backspace
. Final Draft #6 Confidential Palm, Inc. TIP If you press E, R, or any other key that displays both a letter and a number, you see onscreen not only matching names but the number as well. The numbers do not affect the process for dialing by contact name. 3 Matching contacts are displayed with a code for the type of number you last entered for that contact: w for work, m for mobile, and so on.
If the contact name appears with the code for the number you want to dial, highlight the name and press Phone/
Send to dial the number.
If you want to dial a different number for a displayed contact, highlight the contact name and press Left Right appears. Press Phone/Send to dial the number associated with the code. until the code you want or 4 R E T P A H C Y O U R P H O N E Dialing using the onscreen keypad The onscreen keypad is useful when you need to dial numbers that are expressed as letters and when you need large numbers that you can tap with your finger or the stylus. DID YOU KNOW? You can paste numbers directly into the keypad. Copy a number from another application, switch to keypad, press Menu (right softkey), and then select Paste to paste the number. 1 Press Phone/Send Keypad (left softkey). and then press 2 Tap the onscreen keypad to enter the number. 3 Press Phone/Send to dial. M A K I N G C A L L S 51 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E Redialing a recently called number To dial the last number you called: Press Phone/Send twice. To select from your most recently dialed numbers: Press Phone/Send highlight the number or contact name you want to call, and then press Phone/
Send to dial.
, TIP You can manage information about a recently called number in several ways (see Working with called numbers). Dialing your national emergency number You can dial your national emergency number (such as 911, 112, or 999) anytime. Just wake up the screen and enter the emergency number. If the phone is turned 52 M A K I N G C A L L S off, you don't have to turn it on. You don't have to press Option
. If you lock your smartphone and select Simple PIN as the password type, dial the emergency number by entering the number in the password field and pressing Phone/Send
. If you select Strong alphanumeric as the password type, however, you must press Option number in the password field. See Locking your smartphone. twice before entering the Dialing from a web page or message Your smartphone recognizes most phone numbers that appear in web pages or in messages (text, email, or multimedia). 1 Use the 5-way to highlight the phone number you want to dial in the web page or message. 2 Verify or edit the number. 3 Press Phone/Send to dial. Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E TIP If you cant dial a phone number directly from a web page or a message, highlight the number, select Edit (right softkey), and then select Copy. Open the Keypad, press Menu
(right softkey), and select Paste. Press Phone/Send to dial. TIP Select a phone number in a message, press Menu (right softkey), and then press Save to Contacts to create a new contact containing the highlighted information or edit an existing contact to include the highlighted information. Receiving calls If you want to answer calls, your phone must be on. This is different from having only the screen turned on (see Turning your phone on). When your phone is off, your calls go to voicemail. TIP See a picture of the person calling you!
Learn how to assign a caller ID picture in Adding a contact. If music is playing when a call arrives, the smartphone rings softly. You can answer the phone as you normally would. The audio pauses during your call. To answer a call, do one of the following
Press Accept (left softkey).
Press Phone/Send
If the headset is attached, press the headset button. To ignore a call and send it to voicemail, do one of the following:
Press Ignore (right softkey).
Press End
. DID YOU KNOW? You can set your phone to automatically answer calls (see Setting your phone to automatically answer calls). To silence the ringer while your smartphone is ringing, do one of the following:
To immediately silence all system sounds including the ringer, slide the Ringer switch to Sound Off
. All R E C E I V I N G C A L L S 53 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E sounds remain off until you slide the Ringer switch back to Sound On
. Listening to voicemail from the Today screen
Press the Volume button.
Press any letter key. (Dont press Phone/
Send OK
, End
, Alt
, or the 5-way.)
, Start
, When you silence the ringer, you can either answer the call or let it ring through to voicemail. Using voicemail Setting up voicemail 1 Press End 2 Press and hold 1
. on the keyboard to dial your wireless service providers voicemail system. 3 Follow the voice prompts to set up your voicemail. 54 U S I N G V O I C E M A I L When you have unretrieved voicemail messages, a voicemail the top of your screen and Center the 5-way flashes. icon appears at on
. 1 Press End 2 Press and hold 1 3 Enter your voicemail password. 4 Follow the voice prompts to listen to
. your messages. Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E DID YOU KNOW? When the voicemail icon appears at the top of the screen, you can tap this icon to retrieve your voicemail. TIP You can turn off the Center button voicemail notification. Press Start and select Settings. On the Personal tab, select Phone. Select the Beacon tab and uncheck the option to illuminate Center when voicemail arrives. Retrieving messages from a voicemail notification NOTE Not all service plans support voicemail notification. Check with your wireless service provider for more information. When you have a new voicemail message, a notification screen appears. What can I do during a call?
Your smartphone offers many advanced telephone features, including call waiting, six-way conferencing, and call forwarding. These features depend on your service plan. Contact your wireless service provider for more information. When you make or receive a call, info about the call appears on your Phone screen. If you move away from the Phone screen, press OK there. until you return TIP From the Today screen, you can also return to the Phone screen by pressing Call Status
(left softkey).
To hear your message now, press Voicemail (left softkey).
To retrieve your message later, press Dismiss (right softkey). W H A T C A N I D O D U R I N G A C A L L ?
55 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E You can do any of the following on the Phone screen:
1 2 1 Callers name and/or number 2 Current duration of call Use the speakerphone: Select Speaker On. To turn off the speakerphone, select Speaker Off. Mute the microphone so you cant be heard: Select Mute. To unmute the microphone, select Unmute. Put the call on hold: Select Hold. To take the call off hold, select Unhold. Jot down a note about your call: Select Note. To return to the Phone screen after you have finished writing the note, press OK
. 56 W H A T C A N I D O D U R I N G A C A L L ?
To lock the screen during a call so you dont accidentally activate any onscreen buttons or other items: Select Lock. To unlock the screen select Unlock. DID YOU KNOW? You can set the screen to be locked by default when you are on a call (see Locking your screen). TIP When a call lasts longer than one minute, the screen dims. After two minutes, it dims more. Press any key except End to light up the screen. DID YOU KNOW? You can send and receive text messages during a call. This is a great way to stay connected with colleagues during a long call. Ending a call Do one of the following:
Press End
Press the headset button (if the headset
. is attached and has a button on it). Some headsets do not have a button. Switching applications during a call Press Start This is easiest when using the speakerphone or a headset. and select the application. Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E Saving phone numbers After you hang up a call, you can add the number of the person you were talking with to Contacts if its not already in your list. If an incoming call uses caller ID blocking, you cannot save the number. 4 R E T P A H C You can open the Contacts application directly from the Phone screen by selecting Contacts. From any application, press Phone/
Send To go to your Today screen, press Start and select Today. to return to your Phone screen. You can use many other applications on your smartphone, including the organizer and text message features, while holding a phone conversation. You cannot, however, make some data connections during an active call while connected to a GPRS network. If youre connected to a GPRS network, you cannot browse the web or send and receive email or MMS messages while on a voice call. If youre connected to a UMTS (3G or HSDPA) network, you can perform simultaneous voice and data functions. How can you tell which kind of network youre connected to? See What are all those icons?
NOTE Some wireless service providers do not support simultaneous voice and data functions over an HSDPA network. Check with your wireless service provider for information. 1 On the prompt that appears after you hang up the call, press Yes (left softkey). 2 Do one of the following:
Create a new contact: Select <New Contact>. Add this number to an existing contact: Select the contact name. Decline adding the number: Press Cancel (right softkey). TIP You can turn off the Save to Contacts prompt. When the prompt appears, select Do not ask again. W H A T C A N I D O D U R I N G A C A L L ?
57 Final Draft #6 Confidential Palm, Inc. Answering a second call (call waiting) When youre on a call and you receive a second call, the call waiting notification appears if you have chosen to be notified
(see Setting call waiting notification). You can do either of the following:
Send the new call to voicemail: Press Ignore (right softkey). Place the current call on hold and answer the new call: Press Accept (left softkey) or press Phone/Send
. Working with two active calls When two calls are active, your Phone screen includes two call status sections, each representing one of the calls. You can do either of the following:
4 R E T P A H C Y O U R P H O N E If you dont add a number right away, follow these steps to add it later:
1 Press Phone/Send 2 Highlight the number you want to save. 3 Press Menu (right softkey) and select
. Save to Contacts. 4 Do one of the following:
Create a new contact: Select <New Contact>. Add this number to an existing contact: Select the contact name. Decline adding the number: Press Cancel (right softkey). Making a second call You can make a second call while your first call is still active:
1 Place your first call on hold by selecting Hold. 2 Press Smartdial (left softkey). 3 Dial the second number you want to call. Or, if the number appears on the recent calls list, highlight the number. 4 Press Phone/Send
. 58 W H A T C A N I D O D U R I N G A C A L L ?
Final Draft #6 Confidential Palm, Inc. Select Swap to move between callers by placing the current active call on hold and talking on the other line.
Make the calls a conference call. See Making a conference call. Making a conference call IMPORTANT You can join up to 5 calls into a 6-way conference call. The number of calls you can join in conference depends on your service plan. Additional charges may apply, and minutes in your mobile account may be deducted for each call. Please contact your wireless service provider for more information. 1 Answer a second call (see Answering a second call (call waiting)), or put the first call on hold and make a second call (see Making a second call). 2 Press Menu (right softkey) and select Conference. This joins the two calls with you in a conference. Y O U R P H O N E 4 R E T P A H C Make more calls and add them to the conference call. The number of calls you can add to the conference depends on your service plan. 3 (Optional) Extract a caller from the conference call to talk with them privately by pressing Menu (right softkey), selecting Private, and then selecting the phone number. The extracted call becomes the active call. Swap between the conference call and the private call by selecting Swap. To return the private call to the conference, press Menu (right softkey) and select Conference. W H A T C A N I D O D U R I N G A C A L L ?
59 Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E 4 R E T P A H C 4 When youre done, do one of the following:
If you have not extracted a call, press End once to hang up all calls.
If you have extracted a call, press twice to hang up all calls or once to hang up the End press End active call. Forwarding calls You can forward calls to another phone number. Please check with your wireless service provider about availability and pricing of forwarded calls; additional charges may apply. 60 W H A T C A N I D O D U R I N G A C A L L ?
When all calls are forwarded, the call forwarding upper-right corner of the Phone screen. icon appears in the and select Settings. 1 Press Start 2 On the Personal tab, select Phone. 3 On the Services tab, highlight Call Forwarding. 4 Select Get Settings. 5 Specify your call forwarding settings. Some of the settings may already be set by your wireless service provider to send your calls to voicemail. 6 Press OK
. Final Draft #6 Confidential Palm, Inc. Working with called numbers You can redial a number youve recently called (see Redialing a recently called number). You can also view call details, send a text message to a number, save a number to your contact list, and more. Working with recently called numbers 1 Press Phone/Send
. TIP On the recent calls list, outgoing calls are designated by a right-pointing green arrow, and incoming calls are designated by a left-pointing yellow arrow. Missed calls are designated by a red exclamation point. TIP To filter the displayed information, press Menu (right softkey), select View, and then select whether you want to view all calls and contacts, all calls only, or speed dials only. 2 Highlight the number you want and do one or more of the following:
Save the phone number to a contact:
See Saving phone numbers. 4 R E T P A H C Y O U R P H O N E Send a text message to the number:
Press Menu (right softkey) and select Send Text Message. Enter the message text and press Send (left softkey). Create a note containing the phone number: Press Menu (right softkey) and select Save to Notes. View more details about the number:
Select the number to open the call. The first entry shows the length of your last call with this number. Use the other entries to call the number or send a text message. W O R K I N G W I T H C A L L E D N U M B E R S 61 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E 3 With the call open, do either of the following:
View all calls with this number, including their duration: Press Menu
(right softkey) and select View All Calls. If you select this option, you can delete all calls from this number by pressing Menu (right softkey) and selecting Delete All Calls. Delete the call from the recent calls list: Press Menu (right softkey) and select Delete Call. Select Yes to confirm the deletion. Viewing all of your calls Your Call History list contains the number for all incoming and outgoing calls. 1 Press Phone/Send 2 Press Menu (right softkey) and select
. Call History. 62 W O R K I N G W I T H C A L L E D N U M B E R S TIP You can also open the Call History list when you are on a call or when the Keypad is displayed. 3 To filter the Call History list, select one of the following buttons:
Display outgoing calls. Display incoming calls. Display missed calls. Display all calls. Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E 4 Highlight the number you want and do one or more of the following:
Save the phone number to a contact:
See Saving phone numbers. View a note associated with the phone number: Press Menu (right softkey) and select View Note. Delete the call from the list: Press Menu (right softkey) and select Delete. Select Yes to confirm the deletion. Send a text message to the number:
Press Menu (right softkey) and select Send Text Message. Enter the message text and press Send (left softkey). Delete the entire Call History List:
Press Menu (right softkey) and select Delete All Calls. Select Yes to confirm the deletion. View timers for your most recent calls and for all calls: Press Menu
(right softkey) and select Call Timers. TIP To reset all call timers to zero, select Reset. Assigning a speed dial to a phone number You can assign a speed dial to any contact phone number. You can assign up to 99 speed dials. BEFORE YOU BEGIN Before you can assign a speed dial to a contact phone number, you must create some contacts
(see Adding a contact) or import them by synchronizing (see Synchronizing information). 1 From your Today screen, press Contacts (left softkey). 2 Select the contact to whom you want to assign a speed dial. 3 Highlight the phone number to which you want to assign a speed dial. 4 Press Menu (right softkey) and select Add to Speed Dial. A S S I G N I N G A S P E E D D I A L T O A P H O N E N U M B E R 63 Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E 4 R E T P A H C 5 If you want to change the name for this speed dial, select the Name list and enter a new name. 6 Select the Location list, and then select the speed dial you want to assign to this phone number. Press Up Down speed dials. to scroll the list of available or DID YOU KNOW? You cannot assign 0 (zero) or 1 as a speed dial. The number 0 is reserved for entering the + symbol in a phone number, and the number 1 is reserved for dialing your voicemail system. TIP You can also assign a speed dial to a contact from the recent calls list. Press Phone/Send to open the list, press Menu
(right softkey), and select Speed Dial. Press Menu (right softkey), select New, and then select the contact to whom you want to assign a speed dial. To view a list of all your speed dials, press Phone/Send softkey), and select Speed Dial.
, press Menu (right 64 A S S I G N I N G A S P E E D D I A L T O A P H O N E N U M B E R Final Draft #6 Confidential Palm, Inc. What are all those icons?
You can monitor the status of several items using icons at the top of your Today screen or your Phone screen:
You missed an incoming call. You have a voicemail message. You have a new email message. A new multimedia message is being downloaded to your smartphone. A multimedia message could not be downloaded. You have a new multimedia message. You have a new text message. No SIM card is inserted or software is unable to recognize the SIM. 4 R E T P A H C Y O U R P H O N E You have more than one of the conditions listed above. Tap the icon to view the notifications. Your phone is on. The bars display the signal strength. The stronger the signal, the more bars that appear. If you are outside a coverage area, no bars appear. Your phone is off. The SIM card is locked. You need to enter a PIN or a PUK to unlock the SIM card (see Locking the SIM card). A voice call is in progress. The speakerphone is on. A call is on hold. The microphone is muted. The screen is locked. All calls are being forwarded. W H A T A R E A L L T H O S E I C O N S ?
65 Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E 4 R E T P A H C You are in a roaming coverage area. Additional fees may apply for calls or data transmission. Your smartphones Wi-Fi feature is turned on, but you are not connected to a Wi-Fi network. Your smartphone is connected to a Wi-Fi network, but you are not actively transmitting data. Your smartphone is connected to a Wi-Fi network and you are actively transmitting data. ActiveSync synchronization is in progress. Your smartphone is connected to a computer or network, or Windows Mobile Device Center synchronization is in progress. A data connection is not available or your phone is off. Your smartphones battery is low. Your smartphones battery is being charged. Your smartphone is connected to a power outlet and the battery is fully charged. Wireless service provider name Your phone is on. When you turn off your phone, Phone Off appears instead. A call is in progress and your smartphone is connected to a Bluetooth headset or car kit. You have a reminder. If the reminder is not displayed on your Today screen, tap the icon to open the reminder. You have an alert from Microsoft. If the alert is not displayed on your Today screen, tap the icon to open the alert. Your GPS satellite data has expired (see Determining your GPS location). Your phone is connected to a 3G UMTS network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and a 3G UMTS data connection is active. You can make and receive calls and transmit data simultaneously. 66 W H A T A R E A L L T H O S E I C O N S ?
Final Draft #6 Confidential Palm, Inc. Your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. You can still make or receive calls. NOTE In most cases, when your phone is connected to a UMTS network (either 3G or HSDPA) but you are not actively transmitting data, the 3G icon appears. The H icon may appear when your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. Your phone is on and an HSDPA UMTS data connection is active. You can make and receive calls and transmit data simultaneously. Your phone is connected to an EDGE network, but you are not actively transmitting data. You can still make or receive calls. 4 R E T P A H C Y O U R P H O N E Your phone is on and an EDGE data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted. Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and a GPRS data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted. W H A T A R E A L L T H O S E I C O N S ?
67 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E Using a phone headset You can connect a phone headset for hands-free operation. You can use either the headset that came with your smartphone or a compatible third-party headset. IMPORTANT If driving while using a smartphone is permitted in your area, we recommend using a headset or hands-free car kit (both sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely. Using a wired headset 2 3 1 1 Speakers 2 Microphone 3 Headset button The headset button performs different actions depending on whats happening on the phone. Press the headset button once to perform any of the following tasks:
Answer an incoming call
Respond to call waiting 68 U S I N G A P H O N E H E A D S E T Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E
Hang up a single active call or all calls on a conference call if there is no extracted call
Swap between calls if there is one active call and one call on hold NOTE Your smartphone works with headsets that have a 3.5mm connector
(look for three colored bands on the plug). When in doubt, ask the third-party headset manufacturer if the product is compatible with your smartphone. If you hear a headset buzz or poor microphone performance, your headset may be incompatible with your smartphone. Connecting to a Bluetooth hands-free device Your smartphone is also compatible with many headsets and car kits (sold separately) enabled with Bluetooth wireless technology version 2.0 and earlier versions. For a list of compatible hands-free devices with Bluetooth wireless technology, go to palm.com/treoproumts-support. After you set up a connection with a Bluetooth headset or hands-free car kit, you can communicate with that device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 meters (30 feet). DID YOU KNOW? If you have both a compatible Bluetooth headset and a car kit, the one you connected to your smartphone last becomes the active device. 1 If necessary, prepare the device with which you want to connect to accept a new connection. Check the devices documentation for details. Be sure to find out if the device has a predefined passkey that you need to enter on your smartphone in step 8. 2 On your smartphone, press Start and select Settings. 3 Select the Connections tab, and then select Bluetooth
. U S I N G A P H O N E H E A D S E T 69 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E 4 Select the Mode tab and check the Turn 6 Wait for your smartphone to search for on Bluetooth box. devices and to display the device list. 5 Select the Devices tab, and then select 7 Highlight the device with which you Add new device. 70 U S I N G A P H O N E H E A D S E T want to connect and press Next (right softkey). If the device you want does not appear, select Refresh. 8 If prompted, enter a passkey between 1 and 16 digits long and press Next (right softkey). For some headsets, the passkey is entered automatically. If you are not prompted for a passkey, skip to step 10. IMPORTANT Some hands-free devices have a predefined passkey. If your hands-free device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E a passkey that you make up. In either case, you must use the same passkey on both your smartphone and your hands-free device. We recommend that you use a passkey of 16 digits, where possible, to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered. 9 If the passkey is not predefined, enter the same passkey on the other Bluetooth device and press Finish (right softkey). 10 (Optional) Press Advanced (right softkey) and make sure that the Hands Free box is checked. Press Save (right softkey). 11 Press Done (left softkey). 12 Press OK You can now communicate with this device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range varies greatly, depending on environmental factors. The maximum is about 10 meters (30 feet). Using a Bluetooth hands-free device To learn how to set up and connect to Bluetooth devices, see Connecting to a Bluetooth hands-free device. Here are tips for working with a Bluetooth hands-free device:
To transfer a call from the handset to a Bluetooth hands-free device during a call, on the Phone screen, press Menu
(right softkey) and select Turn Hands-free On. To transfer the call to the handset, press Menu (right softkey) and select Turn Hands-free Off. DID YOU KNOW? If youre using a Bluetooth hands-free device and it is within range, your smartphone automatically routes all calls to the hands-free device instead of to the earpiece on your smartphone.
To transfer a call from a wired headset to a Bluetooth headset or car kit that is within range and with which youve previously set up a partnership
(Bluetooth headset or car kit required, sold separately), unplug the wired headset and press the button on the Bluetooth headset or car kit. U S I N G A P H O N E H E A D S E T 71 Final Draft #6 Confidential Palm, Inc. 4 Select the Event list, and then select the type of call for which you want to set the ringtone:
Phone: Known Caller: An incoming call from someone in your Contacts list or Speed Dial list. Phone: Missed call: A call you did not answer. 4 R E T P A H C Y O U R P H O N E
To find out how to transfer your contacts from your smartphone to your car kit, go to palm.com/
treoproumts-support. Customizing phone settings Selecting ringtones and display notices You can set different tones for different types of incoming phone calls and notifications. You can download MP3, MIDI, AMR, WAV, and WMA ringtones directly to your smartphone (see Downloading files and images from a web page). You can also download ringtones to your computer and then email them to your phone. 1 Press Start 2 On the Personal tab, select Sounds &
and select Settings. Notifications
. 3 Select the Notifications tab. 72 C U S T O M I Z I N G P H O N E S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E Phone: Roaming: A call that comes in when youre outside your home mobile network. 7 Check the Vibrate when boxes to turn the vibrate feature on/off based on the Ringer switch setting. 4 R E T P A H C Phone: Unknown Caller: An incoming call from someone identified by caller ID who is not in your Contacts list or Speed Dial list. Phone: Voice mail: A new voicemail. 5 If you selected Known Caller, Roaming, or Unknown Caller, select the ring type and the ringtone. Select the Play icon to preview the ringtone sound. 6 If you selected Missed call or Voice mail, set the following options:
Check the Play Sound box if you want to have a sound played when the event occurs.
If you checked the Play Sound box, then select the sound for the selected type of call. You can also check the Repeat box to have the sound repeat. icon to
(Optional) Select the Play preview the sound.
Check the Display message on screen box to have a message displayed when the event occurs. 8 Repeat steps 47 to select ringtones for other types of calls. 9 Press OK
. DID YOU KNOW? You can add, preview, delete, and send sounds on your smartphone. You can also set sounds for messaging notifications and calendar reminders. See Selecting Sounds & Notifications. Adjusting call and ringer volume
* Volume C U S T O M I Z I N G P H O N E S E T T I N G S 73 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E Call volume: While a call is in progress, press Volume (on the side of your smartphone) to adjust the call volume. Ringer volume: When a call is not in progress and you are not playing music or a video, press Volume to adjust ringer volume. TIP To turn off the call or ringer volume completely, press and hold Volume until the minimum volume is reached. Release the button, wait two seconds, and then press Volume again. Assigning a caller ID ringtone 1 On your Today screen, press Contacts (left softkey). 2 Highlight the contacts name. 3 Press Menu (right softkey) and select Edit. 4 Select Ring tone. 5 Select a tone for this contact entry. 6 Press OK
. Enabling TTY You can enable your smartphone for use with a TTY/TDD device. A TTY (also known as a TDD or Text Telephone) is a telecommunications device that enables telephone communication for people who are deaf or hard of hearing, or who have speech or language disabilities. Your smartphone is compatible with select TTY devices. You can connect a TTY/TDD machine, headset, or hands-free kit to your smartphone through the headset jack while in TTY/TDD mode. Please check with the manufacturer of your TTY device for connectivity information. Be sure that the TTY device supports digital wireless transmission. NOTE Not all wireless service providers support the TTY feature on your smartphone. Check with your wireless service provider for information. BEFORE YOU BEGIN Make sure your smartphone is connected to a TTY/TDD device using the headset jack. When you enable TTY, all audio modes are disabled on your smartphone, including holding the smartphone up to your ear and listening. 74 C U S T O M I Z I N G P H O N E S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E 1 Press Start 2 On the Personal tab, select TTY and select Settings. 4 Check the Answer incoming calls without pressing Talk after X rings box and select the number of rings. 4 R E T P A H C 3 Check the Enable TTY support box. 4 If an alert appears, press OK 5 Press OK
. Setting your phone to automatically answer calls 1 Press Start 2 On the Personal tab, select Phone 3 Select the More tab. and select Settings. TIP On the Phone settings screen, press Down on the 5-way to move the highlight to the tab area, and then press Right until the More tab appears. 5 Press OK
. Adding contact numbers from new callers By default, you are prompted to add contact entries for numbers that are not already in your Contacts list. You can turn this feature on or off. and select Settings. 1 Press Start
. 2 On the Personal tab, select Phone 3 Select the Advanced tab and check or uncheck the Add new phone number to Contacts at end of call box. C U S T O M I Z I N G P H O N E S E T T I N G S 75 Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E 4 R E T P A H C 4 Press OK
. Setting options for rejecting a call By default, when you reject an incoming call, the caller is sent to voicemail. You can change this setting so that, in addition to sending the caller to voicemail, a text message opens addressed to the caller, containing default text, that you can send right away. You can also change the default text of the message. and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 Select the Advanced tab. 4 To turn on the text message feature,
. check the Reject call with text message box. 5 (Optional) To change the content of the message, select the text in the box, and enter the text you want. 6 Press OK
. Blocking calls You can block (bar) incoming or outgoing calls. Not all wireless service providers support the call barring features. BEFORE YOU BEGIN
Make sure that call barring is supported by your service plan. Check with your wireless service provider for more information.
Get a call barring password from your wireless service provider. 76 C U S T O M I Z I N G P H O N E S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 On the Services tab, highlight Call
. Barring and select Get Settings. 4 Select the Block incoming calls list, and then select one of the options:
All calls: All incoming calls are blocked. International: All outgoing international calls are blocked. International except to home country: All outgoing international calls are blocked except to the country where the phone is based. Off: No outgoing calls are blocked. When roaming: All incoming calls are blocked when roaming. 6 Press OK 7 Enter the call barring password and
. Off: No incoming calls are blocked. press OK
. 4 R E T P A H C Setting caller ID 1 Press Start 2 On the Personal tab, select Phone 3 On the Services tab, highlight Caller ID and select Settings. and select Get Settings. 4 Select the appropriate option to provide your caller ID to Everyone or No one, or Only to contacts. 5 Select the Block outgoing calls list, and then select one of the options:
All calls: All outgoing calls are blocked. C U S T O M I Z I N G P H O N E S E T T I N G S 77 Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E 4 R E T P A H C 4 Select the appropriate option to receive a notification or not. 5 Press OK
. Setting call waiting notification You can choose to be notified when you receive a call while you are on a call. You can choose to accept the call or not. See Answering a second call (call waiting). and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 On the Services tab, highlight Call Waiting and select Get Settings. 5 Press OK
. Changing your voicemail and text message service center number If your wireless service provider changes the number you call to retrieve voicemail messages, you can change the number on your smartphone. You can also change the number of your text message service center. and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 On the Services tab, highlight Voice Mail and Text Messages and select Get Services. 78 C U S T O M I Z I N G P H O N E S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R P H O N E 4 Select the field for the number you want to change, and enter the new number provider for more information and your PIN2. BEFORE YOU BEGIN Get your PIN2 from your wireless service provider. If you have entered your PIN2 incorrectly and your SIM card is locked, obtain your PUK2 from your wireless service provider. 4 R E T P A H C and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 Select the More tab. 4 Next to Fixed Dialing, select Settings. 5 Check the Enable fixed Dialing box. 5 Press OK
. Enabling fixed dialing Fixed dialing allows you to restrict your outgoing calls and messages to selected phone numbers included in your fixed dialing list. After the service is activated, you can call and send messages only to the phone numbers from the list. The list is protected by a PIN2 code. If you enter an incorrect PIN2 more times than allowed by your wireless service provider, the SIM card locks. After the SIM card locks, you need the PUK2 to unlock the SIM card. Contact your wireless service C U S T O M I Z I N G P H O N E S E T T I N G S 79 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E 6 Enter your PIN2 and press Done (left 4 Select the Select your network type softkey). If your SIM card is locked, enter your PUK2 and press Done (left softkey). 7 Press Menu (right softkey) to add, delete, or edit the phone numbers in the list. 8 Press OK
. TIP If your wireless service provider changes the PIN2 code, you need to change it on your smartphone. Press Start and select Settings. On the Personal tab, select Phone. Select the PIN2 tab, and then select Change PIN2. Manually selecting your wireless band IMPORTANT The wireless band setting is preset for optimum performance. Do not change this setting unless instructed to do so by a representative from your wireless service provider. and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 Select the Band tab. list, and then select one of the following:
Auto: Automatically selects a network. GSM: Connects only to GSM networks. UMTS: Connects only to UMTS (3G or HSDPA) networks. 5 Select the Select your GSM/UMTS Band list, and then select either Auto or one of the bands listed. The band options differ depending on your wireless service provider. 6 Press OK
. 80 C U S T O M I Z I N G P H O N E S E T T I N G S Final Draft #6 Confidential Palm, Inc. Manually selecting your network settings 6 To change your preferred network, Y O U R P H O N E 4 R E T P A H C IMPORTANT The network settings are preset for optimum performance. Do not change these settings unless instructed to do so by a representative from your wireless service provider. The network settings options vary according to your wireless service provider. and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 Select the Network tab. 4 To switch to another network, select Find Network and select an available network. 5 From the Network Selection list, select an option:
Automatic: The network connection is automatically made. Manual: Network connections are manually made. If you are manually selecting a network, select a network from the list of available networks. select Set Networks, check the box next to the networks you want, and select your order of preference. 7 Press OK
. Selecting broadcast channel options Broadcast channel settings let you set options for incoming system messages from your wireless service provider. and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 Select the More tab. 4 Under Broadcast Channels, check the
. Enable box and select Settings. 5 Check the Receive channel list box. C U S T O M I Z I N G P H O N E S E T T I N G S 81 Final Draft #6 Confidential Palm, Inc. 4 R E T P A H C Y O U R P H O N E 6 Select the Language list, and then select the language in which you want to receive channel messages. 7 Select the Select items to receive list, and then select the type of messages you want to receive. To create new items, select New, enter the item name and channel number, and press OK
. 8 Press OK
. 82 C U S T O M I Z I N G P H O N E S E T T I N G S Final Draft #6 Confidential Palm, Inc. Synchronizing information Synchronizing means that information that has been entered or updated in one placeyour Palm Treo Pro smartphone, your computer, or your corporate serveris automatically updated in the other. Theres no need to enter information twice. Some types of synchronization can happen on an automated schedule, so you dont even have to think about it. After you get into the habit of synchronizing regularly, youll know what a powerful tool synchronization is for transferring, updating, and backing up large amounts of information on your smartphone. Benefits
Quickly enter and update information on your computer and your smartphone
Protect your information
Send photos and videos to your smartphone from your desktop computer CHAPTER 5 83 Final Draft #6 Confidential Palm, Inc. In this chapter Synchronization overview. 85 How do I synchronize? . 85 What can I synchronize? . 86 Setting up your computer for synchronization . 89 Synchronizing using the USB cable . 94 Setting up wireless synchronization. 95 Other ways to synchronize. 100 Changing which applications sync . 102 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N Synchronization overview This chapter discusses using desktop sync software and other methods to synchronize your smartphone and your computer. When you synchronize, info you enter on your smartphone, your computer, or your corporate server is automatically updated in the other location. Theres no need to enter the info twice. This is true whether you sync with your computer using desktop synchronization software (see Setting up your computer for synchronization) or wirelessly with your companys Exchange server using Microsoft Exchange ActiveSync (see Setting up wireless synchronization). How do I synchronize?
There are a number of ways to make synchronization occur. You can install desktop sync software on your computer to synchronize in one of several ways, or you may be able to synchronize wirelessly with an Exchange server. You can also maximize your sync options and sync with both an Exchange server and desktop sync software. Synchronizing with desktop sync software The sync application on your smartphone is called ActiveSync. The name of the desktop sync software on your computer depends on your computers operating system. Windows XP: The desktop sync software is called ActiveSync desktop software. Windows Vista: The desktop sync software is called Windows Mobile Device Center. You install the software by connecting your smartphone to your computer. You must install this software even if you have already installed a previous version of desktop sync software. See for instructions. S Y N C H R O N I Z A T I O N O V E R V I E W 85 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N After you install desktop sync software, you can synchronize by connecting your smartphone to your computer using any of the following:
USB cable: See Synchronizing using the USB cable. Bluetooth wireless technology: See Synchronizing over a Bluetooth connection. Infrared (IR): See Synchronizing over an infrared connection. Synchronizing wirelessly with the server You can set up your smartphone to synchronize email and other information wirelessly with Microsoft Exchange Server 2007 or Exchange Server 2003 using Microsoft Exchange ActiveSync (see Setting up wireless synchronization). If you choose this method, synchronization takes place automatically after setup. NOTE If you decide to sync wirelessly, you dont have to install the desktop sync software, but we strongly recommend that you do. You need the desktop sync software to synchronize pictures, videos, music files, and other info directly with your computer. 86 W H A T C A N I S Y N C H R O N I Z E ?
What can I synchronize?
If you have Microsoft Office Outlook 2003 or later installed on your computer, you can synchronize information in these applications:
The information in these applications synchronizes with Outlook by default whether you use desktop sync software or wireless synchronization with Microsoft Exchange ActiveSync. Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N TIP If you dont have Outlook installed on your computer, you can download a trial version of Outlook 2007. On your smartphone, press Start and select Settings. Select the System tab, select PC Setup, and then select Set up my PC. Connect your smartphone to your computer using the USB cable. On the screen that appears on your computer, select the link to download a trial version of Outlook 2007. If you set up synchronization with desktop sync software, information in the Favorites application is synchronized by default as well. DID YOU KNOW? Synchronizing Favorites gives you an easy way to get favorites from the web browser on your computer into the web browser on your smartphone. Just add them to the folder called Mobile Favorites, which shows up in your computer's browser. When you sync, they become available on your smartphone as well. Backup copies of any favorites that you add on the smartphone browser are also stored in the Mobile Favorites folder. You can remove applications or add others to the list of applications that synchronize. For example, you can change settings to synchronize Word, Excel, PowerPoint, OneNote, and PDF files, as well as pictures, music, videos, and other types of files (see Changing which applications sync). If you want to synchronize music or other files that appear in the Windows Media Player Mobile library on your smartphone (see Windows Media Player Mobile), you need Windows Media Player 10 or later on your computer. TIP If you dont have Windows Media Player installed on your computer, you can download it for free from microsoft.com. If you want to synchronize with a personal information manager (PIM) other than Microsoft Office Outlook, you must install a third-party solution. Contact the PIMs vendor to learn if software is available for your smartphone. W H A T C A N I S Y N C H R O N I Z E ?
87 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N This table lists the types of info you can synchronize and the methods to use. Method Desktop sync software
(sync with computer) or Exchange ActiveSync
(direct sync with server) Desktop sync software or Exchange ActiveSync Desktop sync software Desktop sync software and Windows Media Player Info type Outlook Contacts, Calendar, Tasks Outlook Email Word, Excel, PowerPoint, OneNote, PDF files Music, video, and picture files that are in your Windows Media Player Mobile library Where to learn more Setting up your computer for synchronization or Setting up wireless synchronization Setting up your computer for synchronization or Setting up wireless synchronization Setting up your computer for synchronization Synchronizing your Microsoft Office files Changing which applications sync Setting up your computer for synchronization Changing which applications sync Synchronizing Windows Media Player library files 88 W H A T C A N I S Y N C H R O N I Z E ?
Final Draft #6 Confidential Palm, Inc. S Y N C H R O N I Z I N G I N F O R M A T I O N Method Desktop sync software Where to learn more Setting up your computer for synchronization 5 R E T P A H C Info type Music, picture, and video files that are not in your Windows Media Player Mobile library Outlook Notes Desktop sync software Files to be transferred to an expansion card Desktop sync software Changing which applications sync Synchronizing Windows Media Player library files (Windows Vista) Setting up your computer for synchronization Changing which applications sync Setting up your computer for synchronization Changing which applications sync Setting up your computer for synchronization Before you can synchronize with your computer, you must have the current version of the desktop sync software installed. System requirements Your computer must meet the following minimum system requirements:
Windows XP Service Pack 2 or Windows Vista (later versions may also be supported)
32MB of available memory (RAM)
170MB of free hard disk space
Available USB port S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N 89 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N
USB cable (included with your In setup mode, you can do the following:
smartphone)
Adobe Flash Player (required to run the installation program) TIP If you do not have Adobe Flash Player on your computer, you can download it for free from adobe.com. Installing the desktop sync software NOTE If youre transferring info from a previous Windows Mobile device or from a Palm OS by ACCESS device, you can learn more about how to move content, such as pictures, music, and files, to your smartphone by going to palm.com/
treoproumts-support. You need the USB cable that came with your smartphone to install the desktop sync software. The cable connection between your smartphone and your computer can operate in two modes: setup mode and sync mode. The first time you connect your smartphone to your computer, the connection is automatically set to setup mode, so that you can complete installation. Install the desktop sync software.
Download a trial version of Outlook 2007.
Download a copy of this User Guide to your computer.
Visit Palm support online. BEFORE YOU BEGIN If you are installing the software on a computer at work, make sure your company allows you to install new software. Contact your companys IT department for help. 1 Close any applications that are currently running on your computer, including those running in the background. Your computer must have all its resources available to install the software. 2 Plug the USB cable into an available USB port on your computer or into a powered USB hub connected to your computer. 90 S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N Final Draft #6 Confidential Palm, Inc. TIP For best performance, plug your USB cable directly into a USB port on your computer. If your computer has USB ports on both the front and back, we suggest using the back port. If you use a USB hub, make sure its a powered hub. 3 Connect the USB cable to your smartphone by inserting it into the microUSB connector on the bottom of the smartphone. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N When you connect your smartphone to your computer in setup mode, an application checks to see if your computer has the current version of the desktop sync software installed. If your computer has the current version of the software installed, the mode switches to sync mode, and you are ready to sync. You can sync now by clicking Sync your PC and Treo, or simply reconnect your smartphone and your computer to sync in the future (see Synchronizing using the USB cable). If your computer doesnt have the current version of the sync software installed, go to the next step. 4 On your computer, select Install sync software on your PC and follow the installation instructions that appear on both your computer and your smartphone. If prompted on a Windows Vista computer, click Continue. S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N 91 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N TIP Your smartphone is being charged when it is connected to your computer using the USB cable. If you never want to sync through this connection, but only charge your smartphone, you need to turn off setup mode. When the Setup screen appears on your computer, on your smartphone, press Cancel (right softkey), and then press Exit (right softkey). 5 After you complete installation, the mode switches to sync mode, and you are ready to sync. You can sync now by clicking Sync your PC and Treo, or simply reconnect your smartphone and your computer to sync in the future (see Synchronizing using the USB cable). Desktop software installation also creates a folder for your smartphone on your computer. When your smartphone is connected to your computer, opening My Computer or Windows Explorer (Windows XP) or Computer (Windows Vista) displays an icon representing your smartphone. Double-clicking this icon displays folders containing items you synchronized, such as music files, pictures, and videos. Switching between setup mode and sync mode After the first time you connect your smartphone to your computer, the connection switches from setup mode to sync mode. In sync mode, your smartphone synchronizes with your computer every time you connect them using the USB cable, provided you have the current version of the desktop sync software installed on your computer. The connection stays in sync mode unless you manually switch it to setup mode. For example, you may be using sync mode but decide you want to download the trial version of Outlook 2007, so you need to switch to setup mode. After you finish working in setup mode, the connection automatically switches back to sync modeyou dont need to do anything. IMPORTANT Even if you are in sync mode, synchronization cannot take place unless you have the desktop sync software installed on your computer. If you did not install the software during initial setup but want to synchronize, switch to setup mode so that you can install the software. 92 S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N 1 On your smartphone, press Start
Change which applications synchronize.
In ActiveSync desktop software on a Windows XP computer, enter settings to synchronize wirelessly with Microsoft Exchange Server 2003 or 2007. DID YOU KNOW? You can also change which applications synchronize (see Changing which applications sync) and enter settings to synchronize wirelessly (see Setting up wireless synchronization) in the ActiveSync app on your smartphone. Whether you enter changes on your smartphone or on your computer, the changes are transferred to the other location the next time you synchronize. To open the desktop sync software, do one of the following:
Windows XP: To open the ActiveSync desktop software window, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen. and select Settings. 2 Select the System tab, and then select PC Setup
. 3 Select Set up my PC. 4 Press OK 5 Connect your smartphone to your
. computer to run Setup. Using the desktop sync software After you install the desktop sync software, synchronization happens by default anytime you connect your smartphone to your computer, as described in Synchronizing using the USB cable. You can also open the desktop sync software window on your computer to perform the following tasks:
Install applications from your computer to your smartphone (see Installing applications from your computer) or to an expansion card inserted into the expansion card slot on your smartphone
(see Installing applications onto an expansion card). S E T T I N G U P Y O U R C O M P U T E R F O R S Y N C H R O N I Z A T I O N 93 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N TIP If the ActiveSync icon does not appear in the taskbar, click Start > Programs >
Microsoft ActiveSync to open the ActiveSync window. TIP You can enter a setting to have the ActiveSync window open automatically when you connect your computer and your smartphone. In the ActiveSync window, select File > Connection Settings, and check the Open ActiveSync when my device connects box. Windows Vista: To open Windows Mobile Device Center, click Start > All Programs
> Windows Mobile Device Center. Synchronizing using the USB cable After you install the desktop sync software
(see Installing the desktop sync software), every time you connect your smartphone to your computer, the desktop sync software automatically turns on and checks whether changes you made on the computer or on the smartphone need to be synchronized. Synchronizing NOTE If you synchronize more than one device with the same computer, each device must have a unique name. To create a custom device name for your smartphone, press Start Settings. Select the System tab, and then select About
. Select the Device ID tab and enter a name and description. and select 1 Plug the USB cable into an available USB port or into a powered USB hub on your computer. 2 Connect the USB cable to your smartphone by inserting it into the microUSB connector on the bottom of the smartphone. 94 S Y N C H R O N I Z I N G U S I N G T H E U S B C A B L E Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N
If you dont see the correct icon, make sure the desktop sync software that came with your smartphone is running on your computer.
If you have any problems synchronizing, see Synchronization for troubleshooting suggestions. TIP Your smartphone contains Sprite Backup, a backup and restore application that backs up information that is not synchronized with Outlook. This app also preserves your information and settings if your smartphone is ever lost or stolen, and it protects your info during a hard reset. To access this app, press Start, select Programs, and then select Sprite Backup. Setting up wireless synchronization Does your company use Microsoft Outlook as its email solution? Does your company also use Microsoft Exchange Server 2003 or 2007 as its email server? If so, you may be able to wirelessly synchronize the email and other Outlook info on your smartphone S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N 95 3 Check for synchronization progress:
Windows XP: Look for the animated ActiveSync icon at the top of your smartphone screen and the ActiveSync icon in the taskbar on your computer. Windows Vista: Look for the animated connection icon at the top of your smartphone screen. Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N and the same info stored on the Exchange server using Microsoft Exchange ActiveSync. If you are using Exchange Server 2007, or Exchange Server 2003 that has been upgraded to Service Pack 2, you may be able to take advantage of the additional features of Microsoft Direct Push. Microsoft Direct Push is a two-way wireless delivery method that keeps your Outlook information always up-to-date and provides more efficient communication between the server and your smartphone. It includes features like Global Address List, Tasks Over The Air (OTA), and IP-based push updating of Calendar and Messaging. DID YOU KNOW? Because your desktop copy of Outlook also syncs with the server, whatever is synchronized to the server from your smartphone also shows up in Outlook on your computer; and whatever you enter or change in Outlook on your computer syncs to the server and then shows up on your smartphone. Server account. Work with your system administrator to gather the following info, and then follow the steps in this section to set up an account:
Mail server address and domain name.
The username and password you use to access your corporate mail server.
Security connection: Does your server use an encrypted (SSL) connection?
Security measure: Is it OK to store your corporate email password on your smartphone?
TIP If you installed ActiveSync desktop software on a Windows XP computer, you may have already set up your smartphone to synchronize wirelessly with the server. To check, press Start, select Programs, and then select ActiveSync. Press Menu (right softkey). If Configure Server appears instead of Add Server Source, wireless sync is already set up, and you can skip this procedure. and select Programs. 1 Press Start 2 Select ActiveSync 3 Press Menu (right softkey) and select
. BEFORE YOU BEGIN To synchronize wirelessly, you need to set up an Exchange Add Server Source. 96 S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N Final Draft #6 Confidential Palm, Inc. 4 Enter the email address you use to access email from your corporate Exchange server. Check the box to have the setup process get your Exchange server settings from the Internet. 5 Press Next (right softkey). 6 Enter the username and password you use to access your corporate mail server, and enter the Exchange server domain. NOTE You cant see your password as you enter it, so be careful. Be sure Caps Lock and Option Lock are not on unless you need them. For info on how to enter characters, see Entering lowercase and uppercase letters and Entering numbers, punctuation, and symbols. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N TIP The Exchange server settings are case-
sensitive. Be sure to enter uppercase and lowercase letters properly. 7 Check the Save password box. TIP If you found out from your system administrator that it is not OK to store your corporate email password on your smartphone, dont check the Save password box; you must synchronize manually (see Initiating a wireless sync manually). 8 Press Next (right softkey). 9 If prompted, enter the server address. Check the This server requires an encrypted (SSL) connection box if your server uses an encrypted connection. S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N 97 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N 10 Press Next (right softkey) and check the boxes for the types of information you want to synchronize with the Exchange server. 11 (Optional) Highlight an item and select Settings to change the synchronization settings for that type of information. Settings are not available for all items. TIP To automatically download more of an incoming email message than the default setting, select E-mail in step 11 and select a higher number from the Download size limit list. If you dont increase this setting, you can manually download the rest of the message at your convenience. TIP To set the rules for fixing sync conflicts, press Menu (right softkey) and select Advanced. 98 S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N 12 Press Finish (left softkey). Synchronization with your Exchange server begins automatically. A status bar appears onscreen indicating sync progress. You can set a schedule for synchronization to take place anytime info is updated on either your smartphone or the server or at certain intervals (see Setting the synchronization schedule), or allow synchronization to take place only when you initiate it manually (see Initiating a wireless sync manually). Setting the synchronization schedule You can set a synchronization schedule in either of the following situations:
If you use Microsoft Exchange Server 2007, or Microsoft Exchange Server 2003 with Service Pack 2: By default, wireless sync takes place anytime info is updated on either your smartphone or the server using Microsoft Direct Push. To save battery life, however, you can set synchronization to take place at intervals that you specify. Final Draft #6 Confidential Palm, Inc. If you use Microsoft Exchange Server 2003 that is not upgraded to Service Pack 2: By default, wireless sync does not take place automatically. Set a synchronization schedule to have sync take place either anytime info is updated on your smartphone or the server, or at certain intervals. and select Programs. 1 Press Start 2 Select ActiveSync 3 Press Menu (right softkey) and select
. Schedule. 4 Set any of the following options:
Peak times: Sets the frequency for high-traffic time periods such as when you are at work or when email volume is high. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N Off-peak times: Sets the frequency for low-traffic time periods such as late at night. Use above settings when roaming:
Sets the frequency while you are roaming outside your wireless service providers network. You should keep this box checked to ensure that wireless sync works properly. Send/receive when I click Send: Sets whether items are sent as soon as you select Send in the Messaging application, or whether they are held until the next synchronization. 5 Press OK
. Initiating a wireless sync manually If you want to control exactly when a wireless sync takes place, or if it is not OK to store your corporate email password on your smartphone, you can initiate sync manually. 1 To set up manual sync, follow the preceding procedure, Setting the synchronization schedule. In the Peak times and Off-peak times lists, select Manually. S E T T I N G U P W I R E L E S S S Y N C H R O N I Z A T I O N 99 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N 2 To initiate a manual sync, press and select Programs. Start
. 3 Select ActiveSync 4 Press Sync (left softkey). Other ways to synchronize Synchronizing over a Bluetooth connection You can synchronize your computer and smartphone using Bluetooth wireless technology. BEFORE YOU BEGIN Make sure your computer is equipped with Bluetooth wireless technology. You may need to go to your computer manufacturers website to download required software. Check the documentation that came with your computer for information. 100 O T H E R W A Y S T O S Y N C H R O N I Z E 1 Do one of the following:
Windows XP: On your computer, icon in right-click the ActiveSync the taskbar in the lower-right corner of the screen, and select Connection Settings. Windows Vista: Click Start > All Programs > Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings. 2 Check the Allow connections for one of the following box and select Bluetooth. 3 On your smartphone, press Start and select Settings. 4 Select the Connections tab, and then select Bluetooth
. 5 Select the Mode tab and check the Turn on Bluetooth box. and select Programs. 6 Press Start 7 Select ActiveSync 8 Press Menu (right softkey) and select
. Connect via Bluetooth. Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N 9 If this is the first time youre making a Bluetooth connection to this computer, follow the onscreen prompts to set up a Bluetooth partnership with this computer. See Connecting to devices with Bluetooth wireless technology for more information on partnerships. 10 Select Sync. 11 When synchronization has finished, press Menu (right softkey) and select Disconnect Bluetooth. Synchronizing over an infrared connection If your computer has an IR (infrared) port, you can synchronize with your computer wirelessly using the IR port on your smartphone. BEFORE YOU BEGIN
Make sure your computer is equipped with an IR port.
Turn on the feature to receive beamed information on your smartphone (see Turning on the option to receive beamed information). 1 Set up your computer to receive infrared beams. See ActiveSync Help on your computer for details. 2 Point the IR port directly on your smartphone at your computers IR port. 3 On your smartphone, press Start and select Programs. 4 Select ActiveSync 5 Press Menu (right softkey) and select
. Connect via IR. 6 Select Sync. Synchronizing with multiple computers You can set up your smartphone to synchronize with up to two computers as well as with Exchange Server 2003 or 2007. When synchronizing with multiple computers, the items that you synchronize appear on all the computers. For example, if you set up to sync your smartphone with two computers named C1 and C2, when you sync Contacts and Calendar on your smartphone with both computers, you get the following results:
The contacts and calendar appointments that were on C1 are now also on C2. O T H E R W A Y S T O S Y N C H R O N I Z E 101 Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N
The contacts and calendar appointments that were on C2 are now also on C1.
The contacts and calendar appointments from both computers are on your smartphone. NOTE Microsoft Office Outlook email can synchronize with only one computer. Changing which applications sync You must select sync options if you want to synchronize notes, pictures, and other types of files. and select Programs. 1 Press Start 2 Select ActiveSync 3 Press Menu (right softkey) and select
. Options. 102 C H A N G I N G W H I C H A P P L I C A T I O N S S Y N C 4 Do any of the following:
Check the box next to any items you want to synchronize. If you cannot check a box, you might have to uncheck a box for the same information type elsewhere in the list.
Uncheck the box next to any items you want to stop synchronizing. TIP To end the sync relationship between your smartphone and a computer so that items are no longer synchronized with that computer, select the computer name on the ActiveSync screen on your smartphone, and then select Delete. Final Draft #6 Confidential Palm, Inc. 5 R E T P A H C S Y N C H R O N I Z I N G I N F O R M A T I O N
Highlight an item and select Settings to customize the settings for that item. Settings are not available for all items. For detailed information on synchronizing Word documents, Excel spreadsheets, and PowerPoint presentations, see Synchronizing your Microsoft Office files. For detailed information on synchronizing pictures, videos, and music files, see Synchronizing your pictures, videos, and music. For information on changing email sync options, see Changing email download settings: Outlook email accounts. Stopping synchronization If you ever need to manually stop a synchronization thats in progress, follow these steps:
and select Programs. 1 Press Start 2 Select ActiveSync
. 3 Press Stop (left softkey). S T O P P I N G S Y N C H R O N I Z A T I O N 103 Final Draft #6 Confidential Palm, Inc. S Y N C H R O N I Z I N G I N F O R M A T I O N 5 R E T P A H C 104 S T O P P I N G S Y N C H R O N I Z A T I O N Final Draft #6 Confidential Palm, Inc. Your email You already know how efficient email is for staying in touch. Now your Palm Treo Pro smartphone brings you a new level of convenience: email on the go. Enjoy the ease and speed of communicating with friends, family, and colleagues anywhere you can access your wireless service providers data network. You can send photos to your friends and family, or create Microsoft Word or Excel files and send them to your colleagues. You can also receive attachments to view and edit at your convenience. Benefits
Receive photos, sound files, Word and Excel files, and more
Attach and send files of almost any type
Save messages from your computer to view at a convenient time CHAPTER 6 105 Final Draft #6 Confidential Palm, Inc. In this chapter Setting up email . 107 Sending and receiving messages . 115 Working with email messages. 120 Customizing your email settings . 126 Working with meeting invitations . 134 Sending email messages from within another application. 135 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L Setting up email 2007, or Exchange Server 2003 with Service Pack 2. BEFORE YOU BEGIN
Before you use your smartphone to send or receive messages, consult your wireless service provider for pricing and availability of email services and data rate plans.
Make sure your phone is on and youre inside a coverage area before you send or receive messages. If you want delivery of Microsoft Office Outlook email using Microsoft Direct Push, make sure that your IT organization uses Exchange Server
Entering settings for an email account You can use the Messaging application on your smartphone to access the many kinds of email you may use: corporate, ISP, and web-based (like Gmail and Yahoo! Mail). Before you can send and receive email on your smartphone, you need to decide which type of email account you want to access. The setup process is different for each email account type, so it is very important that you select the correct type to send and receive email. Email account type Type of email you can access How to set up POP/IMAP You can obtain email from an ISP or Internet email account such as AOL, or from a small business or corporate Internet email account. See Setting up a POP/IMAP account in the Messaging application: Common email providers or Setting up a POP/
IMAP account in the Inbox application: Other email providers. S E T T I N G U P E M A I L 107 Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 6 R E T P A H C Email account type Type of email you can access How to set up Microsoft Exchange Server See Setting up wireless synchronization. You can retrieve corporate email using a Microsoft Exchange server. You can access email wirelessly if your company is using Microsoft Exchange ActiveSync. Hotmail Free web-based email You can use Windows Live to access mail from your web-based Hotmail account. NOTE Windows Live is not supported by all wireless service providers. You can access mail from Yahoo! and other free web-based systems. You may need to check with your IT organization to ensure that Exchange ActiveSync is supported and to obtain the configuration settings. See Using Windows LiveTM. Access the email website directly using your smartphones web browser. DID YOU KNOW? Some web-based email providers such as Yahoo! and Gmail allow you to configure your email account so that you can access it from the Messaging application on your smartphone instead of from your web browser. Check the providers website for information. Setting up a POP/IMAP account in the Messaging application: Common email providers Follow this procedure if you have a common email provider, for example, AOL, EarthLink, or Yahoo!. If you are setting up the Messaging application to work with your corporate email account, or you have a 108 S E T T I N G U P E M A I L Final Draft #6 Confidential Palm, Inc. less common email provider, see Setting up a POP/IMAP account in the Inbox application: Other email providers. BEFORE YOU BEGIN Ask your email provider or system administrator for your account username and password if you dont know them. 1 Press Messaging 2 Select Setup E-mail. 3 Enter the email address that you want to set up, and enter your password for this account. 4 If you want your password entered automatically, check the Save password box. If you want to enter 6 R E T P A H C Y O U R E M A I L your password each time you access this account, do not check this box. DID YOU KNOW? Checking the Save password box makes it easier to check your email, because you dont have to enter your password each time. Leaving the box unchecked keeps your email more secure, because no one can download messages without entering your password. 5 Press Next (right softkey). 6 If the setup process finds your account settings, press Next (right softkey). If a screen appears displaying an option to try to get email settings automatically from the Internet, see Setting up a POP/
IMAP account in the Inbox application:
Other email providers and continue with step 5 of that procedure. 7 Enter your name and, if you want, change your account display name to something meaningful. For example, if this is your work email account, you can change the display name to Work or your companys name. S E T T I N G U P E M A I L 109 Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 6 R E T P A H C TIP To maximize battery life and minimize data charges, set a less frequent interval for sending and receiving email. Review all download settings: Select this option to change download settings. See Changing email download settings: Other email accounts for information. 8 Press Next (right softkey). 9 (Optional) Select either of the following:
10 Press Finish (right softkey). If prompted, select OK to download messages for this account now. Setting up a POP/IMAP account in the Inbox application: Other email providers You can set up an account in the Messaging application to send and receive email messages using an email account that you have with an Internet service provider (ISP), an email account that you access using a VPN server connection
(such as a work account; see Connecting to a VPN), or any other IMAP or POP email account. Automatic Send/Receive: Set the time interval for automatically sending and receiving email, from every 5 minutes to once a day. If you do not want to automatically download messages, select Manually. 110 S E T T I N G U P E M A I L Final Draft #6 Confidential Palm, Inc. BEFORE YOU BEGIN Work with your email provider or system administrator to gather the following info:
Account type (POP3 or IMAP).
Mail server name for receiving mail.
Your username and password.
Any special security requirements.
Password security: Find out whether its OK to store your corporate email password on your smartphone.
Mail server name for sending mail. 1 Press Messaging 2 Select Setup E-mail. 3 Enter the email address that you want to set up, and enter your password for this account. 6 R E T P A H C Y O U R E M A I L 4 If you want your password entered automatically, check the Save password box. If you want to enter your password each time you access this account, do not check this box. DID YOU KNOW? Checking the Save password box makes it easier to check your email, because you dont have to enter your password each time. Leaving the box unchecked keeps your email more secure, because no one can download messages without entering your password. 5 If a screen appears with a message that the setup process has found your account settings, go to Setting up a POP/IMAP account in the Messaging application: Common email providers and continue with step 6 of that procedure. If the following screen appears, check the box if you want the setup process to try to get your account settings from the Internet. S E T T I N G U P E M A I L 111 Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 6 R E T P A H C 6 Press Next (right softkey). 7 If you did not check the box in step 5 or the setup process does not find account settings, press Next (right softkey). 8 If prompted, select one of the following as your email provider:
Internet e-mail: Select this option if you access email from any type of email account except a corporate account that uses an Exchange server. Exchange server: Select this option if you access email from a corporate email account using an Exchange server. Custom domain: Select this option if the part of your email address after the
@ symbol is not the same as your email provider name. For example, select this option if your email address is user@mycompany.com but your actual email provider is live.com. If you select this option, press Next (right softkey) and enter your actual email provider domain name. 9 Press Next (right softkey). 10 Enter your name and, if you want, change your account display name to something meaningful. For example, if this is your work email account, you can change the display name to Work or your companys name. 112 S E T T I N G U P E M A I L Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L 14 Press Next (right softkey). 15 Enter your account username and password. 16 If you want your password entered automatically, check the Save password box. If you want to enter your password each time you access this account, do not check this box. DID YOU KNOW? Checking the Save password box makes it easier to check your email, because you dont have to enter your password each time. Leaving the box unchecked keeps your email more secure, because no one can download messages without entering your password. TIP If you found out from your system administrator that it is not OK to store your corporate email password on your smartphone, dont check the Save password box. 17 Press Next (right softkey). 18 Enter the name of the outgoing (SMTP) mail server, set whether the server requires authentication, and set whether the server requires you to use your account and password to send email. S E T T I N G U P E M A I L 113 11 Press Next (right softkey). 12 Enter the name of the incoming mail server. 13 Select the Account type list, and then select POP3 or IMAP4. Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 6 R E T P A H C 21 (Optional) Select either of the following:
19 Select Advanced Server Settings, set SSL requirements for incoming and outgoing email, and select the type of connection to use for sending and receiving email. 20 Press Done (left softkey). On the outgoing mail server screen, press Next (right softkey). 114 S E T T I N G U P E M A I L Automatic Send/Receive: Set the time interval for automatically sending and receiving email, from every 5 minutes to once a day. If you do not want to automatically download messages, select Manually. TIP To maximize battery life and minimize data charges, set a less frequent interval for sending and receiving email. Review all download settings: Select this option to change download settings; see Changing email download settings: Other email accounts for information. Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 22 Press Finish (right softkey). If prompted, select OK to download messages for this account now. Sending and receiving messages 6 R E T P A H C DID YOU KNOW? On the Accounts tab in Messaging Options, an asterisk appears next to the account you most recently accessed. Editing and deleting accounts NOTE To delete an Outlook Email account, use the ActiveSync application, not the Messaging application. To delete a Hotmail account you set up using Windows Live, use the Windows Live application. 1 Press Messaging 2 Press Menu (right softkey) and select
Options. 3 Do one of the following:
To delete an account: Highlight the account you want, press and hold Center
, and then select Delete. To edit an account:, Select the account, select the account feature you want to edit, and go through the screens to change the settings you want to edit. Selecting which email account to use If you set up more than one email account on your smartphone (see Setting up email), you can select the account you want to use to view or send messages in one of two ways:
By default, when you open the Messaging application, a list of all of your email accounts appears. Select the account you want. If you turn off the option to display the list of accounts (see Customizing your email settings), when you open the Inbox application, the last account you were using is displayed. Press Right or Left accounts until the name of the account you want appears in the title bar. to cycle through your TIP Also press Right or Left to switch to a different account after you are finished working in the first account you selected. S E N D I N G A N D R E C E I V I N G M E S S A G E S 115 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L Creating and sending an email message 1 Press Messaging 2 Select the account you want to use to
. send a message. 3 Press Menu (right softkey) and select New. 4 Enter the recipients email address:
Enter the first letters of the recipients first or last name, the first and last initials separated by a space, or the email address. If a match is found in your Contacts list, select the name.
If the recipients name is in an online address book, you can find the name and add it. See Using an online address book. 116 S E N D I N G A N D R E C E I V I N G M E S S A G E S
If the recipients name and mobile number are not in your Contacts list, enter the full mobile number or email address.
Separate addresses with semicolons (;). Enter a semicolon by pressing Option
+ K.
Need to enter an underscore? Press and select the character. Its Alt the second character in the list. TIP To display the Cc and Bcc address fields, navigate to the To field and press Up on the 5-way. 5 To confirm that addresses you enter are valid, press Menu (right softkey) and select Check Names. An alert appears if any names or address youve entered are not valid. 6 Select Subject and enter a title for the message. 7 Press Down to go to the body of the message. Enter your message, or press Menu (right softkey) and select My Text. Select the phrase you want. To add a new My Text phrase, select Edit My Text Messages in the list. Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L 8 (Optional) To attach an item to the message, press Menu (right softkey) and select Insert. Select the type of item you want to attach, and then select the file or record a voice note. TIP You can send an email message with a file attached from directly within other applications on your smartphone; see Sending email messages from within another application 9 (Optional) Press Menu (right softkey) and do one or both of the following:
Select Spell Check. When the spell check is complete, press OK
Select Message Options. Select the Priority list, select a priority setting
. for the message, and press OK TIP You can use the Message Options screen to select a language for the message. For certain types of email accounts, you can also set a security level and a permission level. 10 Press Send (left softkey). TIP Press Menu (right softkey) and select Save to Drafts if you need to finish composing your message later. TIP To save memory on your smartphone, turn off the option to save sent messages in the Saved folder. In the Inbox, press Menu (right softkey) and select Tools > Options. Select the Message tab and uncheck the Keep copies of sent items in Sent folder box. Receiving email messages How you receive email messages depends on the type of account you are using and how you synchronize:
If you synchronize wirelessly with your Exchange server using Microsoft Exchange ActiveSync, new email messages are sent to your smartphone when they appear on the server, according to the schedule you set up
(see Setting the synchronization schedule), or when you manually initiate a sync (see Initiating a wireless sync manually. S E N D I N G A N D R E C E I V I N G M E S S A G E S 117 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L TIP If you sync email with Microsoft Exchange Server 2003 or 2007, you can synchronize messages in subfolders you create. In the Inbox, press Menu (right softkey) and select Tools > Manage Folders. Folders containing subfolders display a +. Select the + to view the subfolders. Check the box to the left of any subfolder you want to sync. TIP If you synchronize email with Microsoft Exchange Server 2007, and you receive a message containing a link to a document on SharePoint or an internal file server, you can view the document by selecting the link.
If you use desktop sync software to synchronize your smartphone with your computer, messages in Outlook on your computer are transferred to your smartphone when you connect your computer and your smartphone (see Connecting your smartphone to your computer).
For all other types of accounts, including ISP accounts and accounts you access using a VPN server connection (typically a work account;
see Connecting to a VPN), message retrieval depends on the option you chose from the Automatic Send/
Receive list during account setup (see Setting up a POP/IMAP account in the Messaging application: Common email providers or Setting up a POP/IMAP account in the Inbox application: Other email providers), as follows:
If you chose a time interval: Your smartphone automatically checks for and downloads new messages according to that interval. If you chose Manually: Follow these steps to send and receive messages:
1 Press Messaging 2 Select the account for which you want
. to send and receive messages. 3 Press Menu (right softkey) and select Send/Receive to synchronize your smartphone with your email server. 118 S E N D I N G A N D R E C E I V I N G M E S S A G E S Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L TIP Partially downloaded messages appear in the message list with a partial envelope icon to the left of the subject. To view the full message, either press Menu (right softkey) and select Download Message, or open the message and select Get the rest of this message. The full message is downloaded the next time you manually or automatically retrieve messages. DID YOU KNOW? You can view messages sent as HTML with the HTML formatting intact. DID YOU KNOW? You can receive and open attachments in a number of different formats, including PDF. PDF file attachments open in Adobe Reader LE on your smartphone (see Adobe Reader LE). TIP To store attachments on an expansion card, insert the card into your smartphones expansion card slot, press Menu (right softkey) and select Tools > Options. Select Storage and check the When available, use this storage card to store attachments box. 6 R E T P A H C Opening attachments Unread messages containing attachments display this icon downloaded messages and this icon for fully downloaded messages. To open an attachment, do one of the following:
for partially For fully downloaded messages: Open the message and select the attachment name. For partially downloaded messages:
Open the message and select Get the rest of this message. After the message has been downloaded, select the attachment name to open it. If you are synchronizing with Outlook on your computer and want to download attachments automatically, do the following:
and select Programs. 1 Press Start 2 Select ActiveSync 3 Press Menu (right softkey) and select
. Options. 4 Select E-mail, and then select Settings. 5 Check the Include file attachments box. S E N D I N G A N D R E C E I V I N G M E S S A G E S 119 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L 6 (Optional) To automatically download attachments up to a certain size only, check the Only if smaller than box and enter the maximum attachment size. 7 Press OK To automatically download attachments from an IMAP4 email account (typically an ISP account) or an account that you access using a VPN server connection (typically a work account; see Connecting to a VPN), do the following:
. 1 Press Messaging 2 Do one of the following:
If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options. 3 On the Accounts tab, select the IMAP4 account name. 4 Press Next (right softkey) until you reach Server information, and then select Options. 5 Press Next twice, and then select either Get full copy of messages and When getting full copy, get attachments or Entire message, depending on the option displayed. DID YOU KNOW? Embedded images and objects cannot be received as attachments, unless you have an IMAP4 email account with TNEF disabled. Note that TNEF must be enabled to receive meeting requests. Working with email messages Adding a contact from an email message You can add a contact name or email address to your Contacts list directly from the To, cc, or bcc field of an email message. You can select the name or address from either an outgoing or an incoming message, and you can either create a new contact or add the information to an existing contact. 120 W O R K I N G W I T H E M A I L M E S S A G E S Final Draft #6 Confidential Palm, Inc. 1 In an open message, highlight the name or address of the contact you want to add. 2 Press Center 3 Press Save (left softkey). 4 Select <New Contact> to create a new contact entry for this name or address, or select an existing contact to add the name or address to that entry. 5 Enter or edit the contact information. 6 Press Save (left softkey). 6 R E T P A H C Y O U R E M A I L DID YOU KNOW? When you enter or edit a contact phone number from a message, you can insert one or more two-second pauses by pressing Menu (right softkey) and selecting Insert Pause. You can also insert an indefinite pause that allows you to respond to dialing instructions by pressing Menu (right softkey) and selecting Insert Wait. Adding an online address book Many email servers, including servers running Microsoft Exchange Server, can verify names with an online address book, also called a directory service or a Global Address List (GAL). After you create and enable an email account, the Messaging application checks your contacts list and then the directory service to verify names that you enter in the To, cc, and bcc fields. BEFORE YOU BEGIN Do the following:
Ask your system administrator for the name of the directory service and the server, and whether authentication is required for accessing an online address book. W O R K I N G W I T H E M A I L M E S S A G E S 121 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L
If your company is using Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2, you must first synchronize with the Exchange server to enable the GAL to find a contact. 1 Press Messaging
. 2 Do one of the following:
If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options. 3 Select the Address tab. 4 Select the address book you want to check for email addresses, and then select Add. 5 Enter the name of the directory service. 6 Enter the server name. 7 If your server requires authentication, check the box and enter your username and password. 8 (Optional) Check the Check name against this server box to enable this directory service. 9 Select OK. TIP To delete a directory service, highlight it, press and hold Center on the 5-way, and then select Delete. Using an online address book You can access contact information, such as an email address or phone number, from your organizations online address book or GAL. To access a GAL, make sure you are accessing either Exchange Server 2007 or Exchange Server 2003 upgraded to Service Pack 2. This feature is useful only if you know the exact name as it appears in the directory. DID YOU KNOW? You can use the Global Address List to find a contact. In Contacts, press Menu (right softkey) and select Company Directory. When sending a meeting request, select Attendees, press Menu (right softkey), and select Company Directory. 122 W O R K I N G W I T H E M A I L M E S S A G E S Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L BEFORE YOU BEGIN Add access to an online address book to your smartphone
(see Adding an online address book). 1 Press Messaging 2 Select the account containing the
. message you want to find. 1 In a new message, select the To field. 2 Press Menu (right softkey) and select Add Recipient. 3 Press Menu (right softkey) and select Company Directory. 3 Begin typing the word or phrase you want to find. This can appear in any of the address fields or the subject field. The list display changes to show only those messages containing the letters you have entered. 4 Enter the contact name as it appears in 4 Continue entering letters to narrow the the directory and press Find (left softkey). You must spell the contact name correctly. display until the message you want appears. 5 Select the message to open it. TIP When you sync with Outlook on your computer, disable your online address books to avoid errors. Press Menu (right softkey) and select Tools > Options. Select Address, select each online address book, and uncheck the Check name against this server box. Be sure to turn this option back on if you synchronize other email accounts. Finding messages You can find messages containing a specific word or phrase. The find feature searches names, email addresses, and subject lines. DID YOU KNOW? If you synchronize with Microsoft Outlook 2007, you can also find messages stored on your mail server. Replying to a message 1 Open the message to which you want to reply. 2 Press Reply (left softkey). 3 Enter any text you want to add. 4 (Optional) Select Edit senders message to edit the original senders message text that you include in your reply. W O R K I N G W I T H E M A I L M E S S A G E S 123 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L 5 Press Send (left softkey). To delete a message you are reading:
DID YOU KNOW? If you reply to a message sent as HTML, the reply is sent in HTML also. TIP To reply to both the sender and all other addressees, open the message, press Menu
(right softkey), and select Reply > Reply All. Forwarding a message 1 Open the message you want to forward. 2 Press Menu (right softkey) and select Reply > Forward. 3 Address the message and enter any text you want to add. 4 (Optional) Select Edit senders message to edit the original senders message text that you include in your reply. 5 Press Send (left softkey). Deleting messages You can delete a message you are reading, or you can delete one or more messages from the message list.
Press Menu (right softkey) and select Delete. To delete messages from the message list:
1 Highlight the message(s) you want to delete. To highlight multiple consecutive messages, tap and drag the stylus across the messages in the list. 2 Press Delete (left softkey). 3 Select Yes to confirm the deletion. To delete all messages at once:
1 Press Menu (left softkey) and select Tools > Clear [account name]. 2 Select Yes to confirm the deletion. Messages you delete are moved to the Deleted Items folder. To remove these items from your smartphone completely, press Menu (right softkey) and select Tools > Empty Deleted Items. Sorting your messages You can sort the messages in any folder. 1 Go to the Inbox or other folder you want to sort. 124 W O R K I N G W I T H E M A I L M E S S A G E S Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L 2 Press Menu (right softkey) and select Tools > Sort By. 3 Select Message Type, From (sender), Received (date received), or Subject. Using email shortcuts You can perform common email tasks by pressing and holding certain keys on the keyboard. Highlight or open the message you want, and then press and hold any of the following:
Press and hold... H A R K F M O D To... View all email shortcuts Reply to the sender of a message and all other addressees Reply to the sender only Mark a message read or unread Flag a message for follow up Move a message between folders Forward a message Delete a message Press and hold... L S To... Fully download a partially downloaded message Synchronize your smartphone with the server to get and send new messages Adding a signature to your outgoing messages You can use a different signature with each email account. DID YOU KNOW? The default signature text for all accounts is Sent from my Treo smartphone. 1 Press Messaging
. 2 Do one of the following:
If the account list is displayed: Press Menu (right softkey) and select Options. W O R K I N G W I T H E M A I L M E S S A G E S 125 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options. 7 Highlight the text in the box at the bottom of the screen, and enter the signature text you want to use. 8 Press OK
. Customizing your email settings When you customize settings for an email account, the options you choose apply to that account only. 1 Press Messaging
. 2 Do one of the following:
If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options. 3 On the Accounts tab, select Signatures. 4 Select the account for which you want to create a signature. 5 Check the Use signature with this account box to add this signature to new messages you create with this account. 6 (Optional) Check the Use when replying and forwarding box to add this signature to messages you reply to or forward with this account. 126 C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S Final Draft #6 Confidential Palm, Inc. 3 On the Accounts tab, highlight the account you want and set any of the following options:
6 R E T P A H C Y O U R E M A I L TIP If the Display account picker when opening Messaging box is unchecked, repeatedly press Right or Left on the 5-way after you open the Messaging application to cycle through your accounts. 4 Select the Message tab and set any of the following options:
Security: Set whether you receive a warning message before you open a URL or file link that is not on your smartphone. Display account picker when opening Messaging: Set whether a list of your email accounts appears when you open the Messaging application, allowing you to select the one you want to use. If the box is unchecked, the Messaging application opens to the last account you used. When replying to e-mail, include body: Set whether the body of a message you received appears in your response to that message. Keep copies of sent items in Sent folder: Set whether messages you send are stored in the Sent folder. C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S 127 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L Warn when deleting messages in the message list: Set whether a confirmation message appears when you delete one or more messages from the message list. After deleting or moving a message:
Set what you want to see after you delete or move an email message you are reading: the account Inbox or the next message. 5 Select the Address tab and set any of the following options:
In Contacts, get e-mail addresses from: Set whether you want to check Contacts in addition to any directory services for email addresses. Check names using these address books: Set which directory services you want to check for email addresses. Add: Enables you to add directory services to the list of online address books. 6 Select the Storage tab and set any of the following options:
When available, use this storage card to store attachments: Set whether you want to automatically store email attachments on an expansion card (sold separately). You must have a card inserted in your smartphones expansion card slot to select this option. 128 C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S Final Draft #6 Confidential Palm, Inc. Empty deleted items: Select Immediately to have the Deleted folder emptied anytime you delete a message. Select On connect/disconnect to have the folder deleted anytime you open or quit the Messaging application. Select Manually to manually empty the Deleted folder. TIP If you choose to manually empty the Deleted folder, you delete messages from this folder in the same way that you delete any other messages (see Deleting messages). 7 Press OK
. Changing email download settings:
Outlook email accounts You can customize the download options for an Outlook email account you synchronize with your computer or with an Exchange server. NOTE To change options for other types of email accounts, see Changing email download settings: Other email accounts. 1 Press Messaging
. 6 R E T P A H C Y O U R E M A I L 2 Do one of the following:
If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options. 3 Select your Outlook email account. TIP If you select the account name and nothing happens, the Messaging application is currently synchronizing messages for that account. Wait until synchronization stops, and select the name again. 4 Select any of the following options:
C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S 129 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L Download the past: Sets the number of days worth of email to be retrieved for each automatic or manual sync. exceeds the maximum size, you must download it manually (see Opening attachments). Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact. If you select Plain Text, all messages are received as plain text. Download size limit: Sets the size of an incoming message that is automatically downloaded. For any message that exceeds this size, you must manually download the rest of the message. Selecting a higher limit means that more of your messages are fully downloaded, but message retrieval might take longer. You can also choose to download message headers only, regardless of size. Include file attachments: Sets whether to download attached files with a message. Only if smaller than: Sets the maximum size of attachments that can be downloaded. If an attachment 5 (Optional) Select Advanced, and then select any of the following options:
Encrypt all outgoing e-mail messages: Sets whether outgoing messages should be encrypted for extra security. Encryption helps prevent eavesdropping, which occurs when a hacker intercepts and reads your email messages. Sign all outgoing e-mail messages:
Sets whether messages should be given a digital signature as an extra security measure. A signature helps prevent impersonation and tampering. 130 C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L Choose Certificate: Sets the certificate to use as a digital signature. My e-mail addresses: Sets the addresses to which the security measures should be applied. If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options. 3 Select the email account you want. 6 R E T P A H C 6 Press OK
. Changing email download settings: Other email accounts You can customize the download options for each email account that you have with an Internet service provider (ISP) or that you access using a VPN server connection
(typically a work account). NOTE To change options for a Microsoft Office Outlook E-mail account, see Changing email download settings:
Outlook email accounts. 1 Press Messaging
. 2 Do one of the following:
If the account list is displayed: Press Menu (right softkey) and select Options. TIP If you select the account name and nothing happens, the Messaging application is currently synchronizing messages for that account. Wait until synchronization stops, and select the name again. 4 Select Send/Receive Schedule. 5 Select either of the following:
Automatic Send/Receive: Sets the time interval for automatically downloading email, from every C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S 131 Final Draft #6 Confidential Palm, Inc. 6 R E T P A H C Y O U R E M A I L 5 minutes to once a day. If you do not want to automatically download messages, select Manually. Download messages: Sets the number of days worth of email to be retrieved for each automatic or manual retrieval. TIP To save memory, limit the number of emails that are downloaded to your smartphone by selecting a larger time interval for automatically downloading messages or a smaller time interval for how many days worth of messages are downloaded. 6 Select Advanced Settings, and then select any of the following:
Send/receive when I click Send: Sets whether you can manually send and receive messages, in addition to automatically downloading them. Use automatic send/receive schedule when roaming: Sets whether automatic downloading takes place when you are roaming. This may result in higher connection charges than downloading while in your home network. When deleting messages: Sets whether messages should be deleted from the mail server when you delete them on your smartphone, or whether messages you delete on your smartphone should remain on the server. 7 Press Done (left softkey) twice. 8 Select Download Size Settings. 132 C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S Final Draft #6 Confidential Palm, Inc. 9 Select either of the following:
Message format: Sets the format for sending and receiving messages. If you select HTML, messages sent to you as HTML are received with their formatting intact. If you select Plain Text, all messages are received as plain text. DID YOU KNOW? Messages sent to you as plain text are always received as plain text, even if you select HTML. Message download limit: Sets the size of an incoming message that is automatically downloaded. For any message that exceeds this size, you must manually download the rest of the message. Selecting a higher limit 6 R E T P A H C Y O U R E M A I L means more of your messages will be fully downloaded, but message retrieval might take longer. You can also choose to download message headers only, regardless of size. 10 Press Done (left softkey). Selecting which folders sync: Outlook email accounts When you synchronize Outlook email either using the sync cable or wirelessly with an Exchange server, messages in the following folders sync by default: Inbox, Outbox, Drafts, Sent, and Deleted Items. You can set other folders to sync, or turn off sync for certain folders. 1 Press Messaging 2 Select your Outlook email account. 3 Press Menu (right softkey) and select
. Manage Folders. C U S T O M I Z I N G Y O U R E M A I L S E T T I N G S 133 Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 6 R E T P A H C 4 Check the box next to any folder name to sync that folder. Uncheck the box to remove that folder from sync. If the folder name does not have a box next to it, the folder syncs by default and you cannot turn off sync for that folder. 5 (Optional) If a + appears next to a folder name, that folder contains subfolders. Tap the + to display the subfolders, and check or uncheck the box next to any subfolder name to include or remove it from sync. 6 Press OK
. 134 W O R K I N G W I T H M E E T I N G I N V I T A T I O N S Working with meeting invitations You can receive meeting invitations on your smartphone in the same way that you receive email messages. NOTE Use the Calendar application to create meeting invitations on your smartphone; see Sending a meeting request. Here are the key features of meeting invitations:
Meeting invitations appear on your smartphone in the Messaging application, not in the Calendar application.
From within the Messaging application, you can accept, decline, or tentatively accept a meeting invitation. If you accept an invitation, the meeting shows up as an appointment in the Calendar application.
Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 6 R E T P A H C Sending email messages from within another application You can send files such as pictures, videos, and ringtones as attachments to email messages (see Creating and sending an email message). You can send certain files as attachments from within the application where the file is created or stored. For example, if you take a picture with the camera on your smartphone, you can select an option to send the picture as an attachment to an email message. You can also use this feature with videos and sound files. For details, see the chapter on the specific application.
You can reply to and forward meeting invitations in the same way as email messages. 1 Press Messaging 2 Select the account you want. 3 Select a meeting invitation to open it. Meeting invitations are displayed with this icon:
. 4 Do one of the following:
To accept the invitation: Press Accept (left softkey), select whether to edit (include comments with) your response, and then select OK. To decline or tentatively accept the invitation: Press Menu (right softkey) and select Decline or Tentative. You can also use menu items to propose a new time, reply to the sender, and flag the invitation for follow-up. TIP If you receive an updated meeting invitation, you can again choose to accept, decline, or tentatively accept. If you receive a meeting cancellation, you dont need to do anything. S E N D I N G E M A I L M E S S A G E S F R O M W I T H I N A N O T H E R A P P L I C A T I O N 135 Final Draft #6 Confidential Palm, Inc. Y O U R E M A I L 6 R E T P A H C 136 S E N D I N G E M A I L M E S S A G E S F R O M W I T H I N A N O T H E R A P P L I C A T I O N Final Draft #6 Confidential Palm, Inc. Your text and multimedia messages If you need to get a short message to a friend or a co-worker fast, send a text message from your Palm Treo Pro smartphone to their mobile phone or email address. If you need more than text to express yourself, use multimedia messaging to give your message extra impact by adding a photo, video, or sound file. Benefits
Enjoy quick communication
Use text messaging to chat with friends
Share pictures and videos
Be as simple or as creative as you want CHAPTER 7 137 Final Draft #6 Confidential Palm, Inc. In this chapter Sending and receiving text and multimedia messages . 139 Setting message preferences . 152 Using Windows LiveTM. 155 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S BEFORE YOU BEGIN
Before you use your smartphone to send or receive messages, consult your wireless service provider for pricing and availability of text messaging services.
Make sure that your phone is on and that youre inside a coverage area (see Turning your phone on). 1 Press Messaging 2 Select SMS\MMS. 3 Press Menu (right softkey) and select New > SMS. 4 Enter the recipients name, mobile phone number, or email address:
Sending and receiving text and multimedia messages You can use the Messaging application to send and receive brief text messages
(SMS) and multimedia messages (MMS). Creating and sending a text message Each text message can have up to 160 characters. You can send a message of more than 160 characters, but the message may be split into several messages. If you send a text message to an email address, the email address is deducted from the 160-character count. DID YOU KNOW? You can send and receive text messages even while you are on a phone call. This is easiest when using a hands-free headset or the speakerphone.
Enter the first letters of the recipients first or last name, the first and last initials separated by a space, or the S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S 139 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S email address. If a match is found in your Contacts list, select the name.
If the recipients name is in an online address book, you can find the name and add it. See Using an online address book. TIP To add a new My Text phrase, select Edit My Text Messages in the list. TIP Some symbols cant be used in text messages. Invalid characters are automatically replaced by the Messaging application.
If the recipients name and mobile 7 (Optional) To attach a file to the number are not in your Contacts list, enter the full mobile number or email address. message, press Menu (right softkey), select Insert, and then select the file type you want to insert.
Separate addresses with semicolons (;). Enter a semicolon by pressing Option
+ K.
Need to enter an underscore? Press and select the character. Its Alt the second character in the list. 5 To confirm that addresses you enter are valid, press Menu (right softkey) and select Check Names. An alert appears if any names or address youve entered are not valid. 6 Enter your message, or press Menu
(right softkey), select My Text, and then select a predefined phrase you want to insert. DID YOU KNOW? A vCard is a Contact entry. A vCalendar is a Calendar appointment or a task. DID YOU KNOW? If you attach a file to a text message, you can convert it to a multimedia message. Press Menu (right softkey), select Advanced Composer, and then see Creating and sending a multimedia message for instructions. 8 (Optional) Press Menu (right softkey) and select Spell Check. 9 (Optional) To receive a notification that the message has been delivered, press Menu (right softkey), select Message Options, and check the Request message delivery notification box. 140 S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S Final Draft #6 Confidential Palm, Inc. 10 Press Send (left softkey). TIP Press Menu (right softkey) and select Save to Drafts if you need to finish composing your message later. Previewing a text message with an attached file When you attach a file to a text message, you can preview the message and view detailed information about the attached file. If you are sending the message to a contact, you can also view information about the contact. 1 Create a text message and attach a file to it (see Creating and sending a text message). 2 Press Menu (right softkey) and select Preview. 3 Do either of the following. Press OK when you have finished. Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 7 R E T P A H C
To view detailed information about the message, press Menu (right softkey) and select Show > Message Detail.
To view detailed information about a recipient who is in your Contacts list, press Menu (right softkey) and select Show > Contact Details. TIP Press Menu (right softkey) when you have a contacts details displayed to see several other options, like permanently blocking future messages from this contact. 4 To view detailed information about the attached file, press Contents (left softkey), and then press Properties (left softkey). S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S 141 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S TIP If the file is a picture or video, press EXIF
(left softkey) to view additional information about the file. TIP Press Menu (right softkey) when you are viewing a messages contents to see several other options, like saving the attached file with a new name. 5 Press OK message. twice to return to the Creating and sending a multimedia message Multimedia messages consist of pictures, videos, text, and sounds presented as one or more slides. You can include any of the following items:
Ringtones: MIDI Sound clips: AMR, WAV Pictures: JPG, GIF, BMP Videos: 3GPP, 3GPP2, MPEG4 Outgoing multimedia messages can be up to 300KB by default, but your wireless service provider may have a different maximum message size. IMPORTANT If your smartphone is enrolled with a Yona server, you cannot send and receive multimedia messages from your smartphone. BEFORE YOU BEGIN
Before you use your smartphone to send or receive messages, consult your wireless service provider for pricing and availability of multimedia messaging services.
Make sure that your phone is on and that youre inside a coverage area (see Turning your phone on). 1 Press Messaging 2 Select SMS\MMS. 3 Press Menu (right softkey) and select New > MMS. 4 Enter the recipients mobile phone number or email address:
142 S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S
Separate addresses with semicolons (;). Enter a semicolon by pressing Option
+ K.
Need to enter an underscore? Press and select the character. Its Alt the second character in the list. TIP To display the Cc and Bcc address fields, navigate to the To field and press Up on the 5-way. 5 Select Subject and enter a title for the message. 6 Select one or more of the following:
Insert picture/video: Enables you to insert a picture or video. You can take a new picture or video with the built-in camera or insert an existing item. Insert text here: Enables you to enter a text caption or message for the slide you inserted. You can also tap any of the following icons:
Insert an emoticon. Insert a web favorite. Insert a predefined phrase.
Enter the first letters of the recipients first or last name, the first and last initials separated by a space, or the email address. If a match is found in your Contacts list, select the name.
If the recipients name is in an online address book, you can find the name and add it (see Using an online address book).
If you have recently called or sent a message to the recipient, press Menu (right softkey), select Add Recipient > From Call History, and then select the recipient.
If the recipients name and mobile number are not in your Contacts list, enter the full mobile number or email address. S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S 143 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Insert a Contacts entry. Insert a Calendar appointment or task. Press Done (left softkey) when you have finished. TIP On the text entry screen, select menu items for text size and color, and for the background color. Insert audio: Enables you to record a message, such as a voice caption for a picture, or insert an existing sound, such as a ringtone. To record a new sound, tap the record icon in the lower-left corner of the screen, select Record, and record the sound. Select Add when you have finished recording. TIP To remove an inserted item, press Menu
(right softkey), select Remove, and then select the item you want to remove. 7 (Optional) Press Menu (right softkey) and select Slides > Insert Slide and repeat step 7 to add another slide in this message. TIP If you add more than one slide to a message, tap the arrows in the lower right corner of the screen to scroll among the slides. To delete a slide, scroll to the slide you want, press Menu (right softkey), and select Slides > Delete Slide. 8 (Optional) To add a vCard (Contacts entry), vCalendar (Calendar appointment or task), or other file type to a message, press Menu (right softkey) and select Attachment. Press Menu (right softkey) again and select the type of file you want to add. TIP To remove an attachment, press Menu
(right softkey) and select Attachment. Highlight an attachment, press Menu (right softkey), and select Delete. To remove all attachments, press Menu (right softkey) and select Delete All. 9 To change the background color for the message, press Menu (right softkey), select Options, select Background, and then select the color you want. 144 S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S Final Draft #6 Confidential Palm, Inc. Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 1 On the message compose screen, press Menu (right softkey) and select Slides > Organize Slides. 7 R E T P A H C 2 Do any of the following:
Move a slide: Highlight the slide, press Menu (right softkey), and select Move Forward or Move Backward. Change display time for slides: Tap a black arrow beneath a slide to increase or decrease the duration. The minimum duration is two seconds. Insert slides: Press Insert (left softkey). Remove slides: Press Menu (right softkey) and select Delete. 3 Press OK
. 10 To change the positioning of text and graphics in the message, press Menu
(right softkey), select Options, and then select Text Layout. Select the positioning that you want, and press Done (left softkey). 11 Press Send (left softkey). DID YOU KNOW? You can send a special type of multimedia message, called a VoiceMail, that contains just an audio clip you record. Press Menu (right softkey) and select New >
VoiceMail. Record the clip, address the message, and press Send (left softkey). TIP You can send your message as a text message. This may save on data charges, but you may lose some formatting, and the message text may be truncated. Press Menu
(right softkey) and select Send via SMS. TIP To save your message as a template for future messages, press Menu (right softkey) and select Template > Save as Template. Organizing slides within a multimedia message If your message contains more than one slide, you can change the order of the slides and change the duration for each slide during playback. S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S 145 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Setting options for an outgoing multimedia message You can set send options for a single multimedia message. You can also set options for all multimedia messages you send and receive (see Customizing additional multimedia message settings). 1 Press Messaging 2 Select SMS\MMS. 3 Press Menu (right softkey) and select
. New > MMS. 4 Select Custom to create your own message, or select a template. 5 Press Menu (right softkey) and select Options > Send Options. 6 Select any of the following:
Delivery: Sets whether to send the message now or after a certain time interval. For example, if you are currently roaming, you might want to wait to send messages until you are in your home network to save data charges. Expiration: Sets how long messages remain available to be sent if the recipients phone or email address is not available when you originally send the message. For example, if your messages generally contain information that will not be useful to recipients after an hour, you can set the validity for one hour. Select Maximum to allow messages to remain available for the maximum period of time permitted by your wireless service provider. Priority: Sets High, Medium, or Low priority. Category: Sets the message type. Some recipients may block certain types of messages or allow only certain types of messages. 146 S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Delivery/Read report: Sets whether you want to receive confirmation that the message has been delivered or has been read. Reply (left softkey): Opens the message in chat view so you can view its full contents and reply to the sender (see Using Messaging to chat). TIP To set the options you select as the default for all outgoing multimedia messages, press Menu (right softkey) and select Set as default. To restore the original default settings, press Menu (right softkey) and select Restore factory default. 7 Press Done (left softkey). Receiving text messages When your phone is on and you are in a wireless coverage area, you automatically receive new text messages. When a new message notification appears, select one of the following options:
Menu (right softkey) > Delete: Deletes the new message. Menu (right softkey) > Call sender: Dials the senders phone number. Menu (right softkey) > Save as read: Puts the message in your SMS\MMS Inbox as read. Menu (right softkey) > Dismiss:
Dismisses the notification and puts the message in your SMS\MMS Inbox as unread. If you have multiple messages, the notification includes the number of messages. Receiving multimedia messages You can set your smartphone to automatically download new multimedia messages or to notify you that messages are ready to download. S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S 147 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S When a new message notification appears, select one of the following options:
Hide (left softkey): Dismisses the notification.Menu (right softkey) > View:
Opens the message in chat view so you can view its full contents and reply to the sender (see Using Messaging to chat). Menu (right softkey) > Dismiss:
Dismisses the notification and puts the message in your SMS\MMS Inbox as unread. If you have multiple messages, the notification includes the number of messages. Viewing a text message To open a text message, do one of the following:
Press Messaging and select SMS\MMS. From the Inbox, select the message you want to view.
From a notification, select Reply. The message opens in chat view so you can view its full contents and reply to the sender (see Using Messaging to chat). Viewing a multimedia message 1 To open a multimedia message, do one of the following:
Press Messaging and select SMS\MMS. From the Inbox, select the message you want to view.
From a notification, press Menu (right softkey) and select View. The message opens in chat view displaying the sender and subject (see Using Messaging to chat). 2 Select the message in chat view to view the full message with any inserted images or files. 148 S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S Final Draft #6 Confidential Palm, Inc. 3 With the message open, do any of the following:
Forward the message: Press Menu
(right softkey) and select Forward. Reply to the message: Press Menu
(right softkey), select Reply, and then select a reply method: MMS, SMS, or VoiceMail. View detailed information about the message: Press Menu (right softkey) and select Show > Message Detail. View detailed information about a recipient who is in your Contacts list:
Press Menu (right softkey) and select Show > Contact Details. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S TIP Press Menu (right softkey) when you have a contacts details displayed to see several other options, like permanently blocking future messages from this contact. View detailed information about the attached file: Press Contents (left softkey), and then press Properties (left softkey). TIP Press Menu (right softkey) when you are viewing a messages contents to see several other options, like saving the attached file with a new name. DID YOU KNOW? When viewing a multimedia message containing multiple slides, you can press Right on the 5-way to move to the next slide, or press Left on the 5-way to move to the previous slide. 4 Press OK
. Using Messaging to chat When you exchange more than one message with a single contact, the messages you exchange with that person are grouped into a chat session. When you select a chat session from your message S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S 149 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S list, the upper part of the screen displays all messages youve exchanged with this contact, and the lower part provides a text entry area. 6 If an incoming message has a file attached, it appears in the chat list with this icon:
open it and view the attachment. Select the message to 1 Press Messaging 2 Select SMS\MMS. 3 To start a new chat or continue an
. existing chat, select the message to which you want to reply. The message opens in chat view. 7 To close the chat session and return to the account Inbox, press OK
. NOTE In the Inbox, all messages from a chat session are displayed as one item: a single conversation. To view individual messages within the conversation, select it to reopen the chat session. DID YOU KNOW? While chat view remains open, any new messages you receive from your chat partner appear directly on the screen, and you do not get a new message notification. Using links in messages When you receive a text message that contains a telephone number, email address, or URL, you can dial the number, send an email message, or go to the web page immediately. Your smartphone automatically opens the appropriate application from the link. 4 Enter your message. You can use any of the menu commands described in Creating and sending a text message. 5 Press Send (left softkey). 150 S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S Final Draft #6 Confidential Palm, Inc. 1 Open a message in the Inbox or another folder. 2 Use the 5-way to select the phone number, email address, or URL (appears as underlined blue text). 3 For phone numbers, confirm or change the number and press Call (left softkey). If you receive a multimedia message that contains a phone number, email address, or URL, tap the item to open a menu of actions you can perform. Adding a contact from a message You can add a contact name, phone number, or email address to your Contacts list directly from a received message. You can either create a new contact or add the information to an existing contact. 1 In an open message or chat session, select the name, phone number, or address of the contact you want to add. 2 Select Yes. 3 Select <New Contact> to create a new contact entry for this name or address, or select an existing contact to add the name or address to that entry. Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 7 R E T P A H C 4 Enter or edit the contact information. 5 Press Save (left softkey). DID YOU KNOW? When you enter or edit a contact phone number from a message, you can insert one or more pauses by pressing Menu (right softkey) and selecting Insert Pause. You can also insert an indefinite pause that allows you to respond to dialing instructions by pressing Menu (right softkey) and selecting Insert Wait. Sorting your messages You can sort the messages in any folder. 1 Go to the Inbox or other folder you want to sort. S E N D I N G A N D R E C E I V I N G T E X T A N D M U L T I M E D I A M E S S A G E S 151 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 2 Press Menu (right softkey) and select Tools > Sort By. 3 Select Message Type, From (sender), Received (date received), or Subject. Messages you delete are moved to the Deleted Items folder. To remove these items from your smartphone completely, press Menu (right softkey) and select Tools > Empty Deleted Items. Deleting messages 1 Go to the Inbox or other folder containing the message you want to delete. 2 Do one of the following:
To delete one message, highlight it. NOTE If you highlight a conversation containing multiple messages, all of the chat messages are marked for deletion.
To delete multiple consecutive messages, tap and drag with the stylus to highlight all the messages you want to delete.
To delete all messages at once, press Menu (right softkey) and select Tools
> Clear SMS\MMS and skip to step 4. 3 Press Delete (left softkey). 4 Select Yes to confirm the deletion. Setting message preferences You can set options for both text and multimedia messages in the Messaging application. You can set options for all messages and for multimedia messages only. You can also set send options for a single text message (see Creating and sending a text message) and for a single multimedia message (see Setting options for an outgoing multimedia message). Customizing settings for text and multimedia messages 1 Press Messaging
. 152 S E T T I N G M E S S A G E P R E F E R E N C E S Final Draft #6 Confidential Palm, Inc. 2 Do one of the following:
If the account list is displayed: Press Menu (right softkey) and select Options. If the message list for a specific account is displayed: Press Menu
(right softkey) and select Tools >
Options. 3 Select SMS\MMS. 4 Select either or both of the following:
Request delivery notifications:
Indicates whether you want to receive a confirmation when a message is delivered. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Use Unicode when necessary:
Automatically converts a message to Unicode language if the receiving device requires it. 5 Press OK
. Customizing additional multimedia message settings BEFORE YOU BEGIN If you want to enter new server information or change existing server information in step 6 below, obtain the following from your wireless service provider or your multimedia message service center:
Server name
Gateway
Port number
Server address
Connection method
Maximum size of outgoing messages
WAP version 1 Press Messaging 2 Select SMS\MMS. 3 Press Menu (right softkey) and select
. MMS Options. S E T T I N G M E S S A G E P R E F E R E N C E S 153 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S 4 On the Preferences tab, select any of the following:
Save sent messages: Specifies that sent multimedia messages are to be saved in the Saved folder on your smartphone. TIP To free up storage space on your smartphone, uncheck this option. Reject all messages: Indicates that all incoming messages are to be rejected. Allow delivery report: Sets whether you want to receive confirmation that the message has been delivered. 154 S E T T I N G M E S S A G E P R E F E R E N C E S Allow read report: Sets whether you want to receive confirmation that the message has been read. Retrieval mode: Sets whether multimedia messages are downloaded automatically both when you are in your home network and are roaming, messages are downloaded when you are in your home network only, or you receive a prompt to download multimedia messages manually. 5 Select the Blacklist tab to view names and phone numbers that you have blacklisted. To remove an entry from the blacklist, tap and hold on the entry with the stylus and select Delete. 6 Select the Servers tab and do one of the following. Press Done (left softkey) when you have finished. View or edit existing server information: Select the server name. Enter new server information: Select New. To enter or edit server information, use the information you obtained from your wireless service provider or multimedia message service center. Final Draft #6 Confidential Palm, Inc. TIP To see all of the server options, tap and drag the scroll bar with the stylus. Set a server as the default for sending multimedia messages Highlight the server name and select Set As Default. 7 Press OK
. Using Windows LiveTM NOTE Windows LiveTM is not supported by all wireless service providers. Windows Live is a set of services that combines online search features, email, and instant messaging:
Live Search: Enables you to search for text on the web directly from your smartphone. Windows Live Mail: The next generation of the Hotmail web-based email application. Windows Live Mail offers more 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S storage, greater message security, and easier filing of messages. Windows Live Messenger: Enables you to see whos online and exchange instant messages (IM). Make calls to phones and computers (including video calls) and exchange pictures and other files. Using Live Search 1 Press Start 2 Select Windows Live 3 In the search bar at the top of the
. and select Programs. screen, enter the text you want to find. 4 Press Center 5 Select the item you want from the search results. If the item you want does not appear, select More to see more results. Setting up Windows Live Mail BEFORE YOU BEGIN You must have an existing Windows Live, MSN, or Hotmail account to use Windows Live Mail. If you do not have an account, use the web browser on your smartphone to go to hotmail.com, and follow the steps you find there to set up an account. U S I N G W I N D O W S L I V E T M 155 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S and select Programs. 1 Press Start 2 Select Windows Live 3 Select Sign in to Windows Live. 6 Press Next (left softkey). 7 Check the Live Search bar box to have the Live Search bar appear on your Today screen. Check the Windows Live services box to have Windows Live Email and Windows Live Messenger appear on your Today screen. 4 The first time you sign into Windows Live, press Accept (left softkey). 5 Enter your Windows Live, MSN, or Hotmail email address and password. Leave the Save password box checked if you want to have your password entered automatically. 156 U S I N G W I N D O W S L I V E T M Final Draft #6 Confidential Palm, Inc. 8 Press Next (left softkey). 9 Select any of the following:
Store Windows Live contacts in your mobile phones contact list: Sets whether you want your Windows Live contacts to appear in Contacts. If you do not check this box, only your Windows Live email messages are synchronized with your smartphone. Merge duplicate contacts: Sets whether you want to merge any synchronized Windows Live contact with any duplicate contact thats already in Contacts, so that there is only one entry for this contact. If you leave the box unchecked, two entries appear for any duplicate entry in Contacts. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S Sync e-mail: Sets whether you want to download your Windows Live Mail messages to your smartphone (see Using Windows Live Mail. 10 Press Next (left softkey). Synchronization of Windows Live email and contacts (if selected) takes place. 11 After synchronization has finished, press Done (left softkey). Your most recently received email message is displayed. Using Windows Live Mail BEFORE YOU BEGIN Make sure that your phone is on and that youre inside a coverage area (see Turning your phone on). and select Programs. 1 Press Start 2 Select Windows Live 3 To synchronize email, contact, and/or
. Windows Live Messenger information, do the following:
Press Down to move the highlight to the field directly beneath the Live Search bar.
Press Right or Left until Sync appears. U S I N G W I N D O W S L I V E T M 157 Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S
Press Center
. Information is synchronized for any of the applications you selected during setup. 4 To read your email, do the following:
With the same field highlighted, press or Left Right Live Hotmail appears. until Windows
Press Center
. The Messaging application opens, displaying your Windows Live Hotmail Inbox. You can view, send, and work with messages in your Windows Live Hotmail account in the same way as with messages for any other account. DID YOU KNOW? You can also access your Windows Live Hotmail Inbox by opening the Messaging application and selecting your Windows Live Hotmail email account. TIP You can set an option to have messages pushed to Windows Live Mail on your smartphone as they arrive on the server. Open Windows Live, press Menu (right softkey), and select Options. Select Sync schedule, select the Sync frequency list, and then select As items arrive. 158 U S I N G W I N D O W S L I V E T M Using Windows Live Messenger BEFORE YOU BEGIN
You must have an existing Windows Live, MSN, or Hotmail account to use Windows Live Messenger. If you do not have an account, use the web browser on your smartphone to go to hotmail.com, and follow the steps to set up an account.
Make sure that your phone is on and that youre inside a coverage area (see Turning your phone on). and select Programs. 1 Press Start 2 Select Messenger 3 Press Sign in (left softkey). 4 If you have not already set up a
. Windows Live Mail account on your smartphone (see Setting up Windows Live Mail), the first time you sign into Windows Live Messenger, press Accept (left softkey). 5 If prompted, enter your Windows Live, MSN, or Hotmail email address and password. 6 To send an instant message to a contact who is online, highlight the contact name and press Send IM (left softkey). Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S
Highlight the text entry bar and enter your message text.
Press Voice clip (left softkey) and record a voice note by speaking clearly with your smartphone held up facing you. 8 (Optional) To add an emoticon to your message, press Menu (right softkey), select Add emoticon, and then select the emoticon you want. 9 (Optional) To send a picture or other file, press Menu (right softkey), select Send, and then select the type of file you want to send. Capture or select the picture or other file you want. 10 (Optional) To exchange messages with more than one person, press Menu
(right softkey) and select Options >
Add participant. Select the participant you want to add. 11 To end the messaging session, press Menu (right softkey) and select End conversation. If you are exchanging messages with more than one person, select End all conversations to stop all the sessions at once. U S I N G W I N D O W S L I V E T M 159 TIP If the contact you want is offline, send an email message instead. Highlight the contact name and press Send e-mail (left softkey). Enter a subject and body text for the email message and press Send (left softkey). 7 Do one of the following:
* Text entry bar Final Draft #6 Confidential Palm, Inc. 7 R E T P A H C Y O U R T E X T A N D M U L T I M E D I A M E S S A G E S TIP From the Messenger contacts list screen, press Menu (right softkey) and select options to add, block, or remove a contact; change your status to Busy, Away, and so on; add a display picture or personal message; and more. 160 U S I N G W I N D O W S L I V E T M Final Draft #6 Confidential Palm, Inc. Your connections to the web and wireless devices You use the web for so many things: finding driving directions, getting news, buying gifts, checking web-based email. With your wireless service providers network and your smartphones web browser, you can take the web with you almost anywhere you go. The Bluetooth wireless technology on your Palm Treo Pro smartphone helps you easily set up wireless connections to a number of devices. You can also use your smartphone to connect your computer to the Internet and to share contacts or your favorite photos. Or use the Wi-Fi feature to connect to a public, work, or home network. Benefits
Carry the web with you
Enjoy cable-free connectivity:
Connect to Bluetooth headsets and car kits
Connect your computer to the Internet through your smartphone
Choose the method of connecting to the Internet thats most convenient for you CHAPTER 8 161 Final Draft #6 Confidential Palm, Inc. In this chapter Browsing the web . 163 Working with streaming content . 170 Getting online travel information and tools. 172 Determining your GPS location . 173 Connecting to a Wi-Fi network . 174 Connecting to devices with Bluetooth wireless technology . 183 Using your device as a wireless modem . 187 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Browsing the web Internet Explorer Mobile provides quick and easy access to web pages. You can view most sites on your smartphone that you can view on your computer, including those with security and advanced features, such as JavaScript and frames. Internet Explorer Mobile supports JavaScript, Secure Sockets Layer (SSL), and cookies, but does not support plug-ins
(Flash, Shockwave, VBScript, WML script, and so on) or Java applets. BEFORE YOU BEGIN Do the following:
Be sure to subscribe to data services from your wireless service provider. This is necessary for browsing the web.
Make sure your phone is on and that youre inside a coverage area (see Turning your phone on). Viewing a web page By default, Internet Explorer Mobile scales web page content to fit your smartphone screen so that you can view most of the information without scrolling left or right. TIP For additional information on features supported by Internet Explorer Mobile, visit microsoft.com. DID YOU KNOW? The Security certificates and 128-bit SSL strong encryption enable you to browse secure sites, such as online shopping, banking, and email. Remember, some secure sites also require a specific browser and may not work with Internet Explorer Mobile. Ask the organization for an alternate web address
(URL) that is compatible with Internet Explorer Mobile. DID YOU KNOW? You can also start a web search from your Today screen by selecting the Web search field, entering the item you want to find, and pressing Center on the 5-way. 1 Press Start and select Internet Explorer. TIP If your Today screen is displayed, press Internet (right softkey) to open Internet Explorer Mobile. B R O W S I N G T H E W E B 163 Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 8 R E T P A H C 2 Highlight the address line, enter the address of the web page you want to view, and press Center a recently viewed page, select the address line list, and then select the web address. To return to DID YOU KNOW? If you browse to a secure web page, the lock icon in the address line appears closed instead of open. Fit To Screen: Maintains a layout similar to what you see on a desktop computer, but it makes items smaller and arranges the content so that you can see most of it without scrolling horizontally. Desktop: Keeps the same layout and size as on a desktop computer, which requires both horizontal and vertical scrolling. Full Screen: Hides the status and navigation areas and fills the entire screen with the web page. To exit full screen mode, press the right softkey, or tap and hold anywhere on the screen and uncheck Full Screen. Show Pictures: Shows or hides pictures on web pages. Hiding pictures speeds up the time it takes to load pages. 4 Press OK to close Internet Explorer Mobile. 3 Press Menu (right softkey), select View, and then select one of the following:
One Column: Arranges web pages into one column that is as wide as the screen, so that you dont have to scroll horizontally. 164 B R O W S I N G T H E W E B Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Navigating web pages Here are some tips on viewing web pages and moving around in them:
email application on your smartphone before you can use this feature (see Your email). 8 R E T P A H C View the previous page: Press Back (left softkey) or Backspace
. Move forward through viewed pages after having moved back to a previous page: Press Menu (right softkey) and select Forward. Go to your home page: Press Menu (right softkey) and select Home. Refresh a page: Press Menu (right softkey) and select Refresh. Scroll through the page in One Column View or Default View: Press Up Down Down directions. In Desktop View, press Up
, Left
, to scroll in all
, or Right or or Down Follow a link: Press Up highlight the link, and then press to go to the selected page. You Center can also tap the link on the screen with the stylus. to Send email from a web page: Select the address link. You need to configure an Shrink the web page to fit on the screen:
Press Menu (right softkey), select View >
Zoom Out. To return to normal view, press Zoom In (left softkey). Adjust text size: Press Menu (right softkey), select View > Zoom Level, and then select the size you want. View page properties: Press Menu (right softkey) and select Tools > Properties. View items in a list: Select the list and scroll using Up or Down
. Cycle between list items: Press Left Right to select a list item.
, and then press Center or Interact with a form: Press Center interact with the form, and then press Center the form. again to stop interacting with to Send a link: Press Menu (right softkey) and select Tools > Send Link. Select the option you want to use to send the link:
SMS\MMS (text message), MMS B R O W S I N G T H E W E B 165 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S
(multimedia message), or an email account. Creating a favorite Favorites let you bookmark a web page so that you can instantly access it without entering the web address. BEFORE YOU BEGIN First, create the folders where you want to store your favorites first. After you create a favorite, you cant move it to another folder (see Organizing your favorites). 1 Go to the page you want to mark as a favorite. 2 Press Menu (right softkey) and select Add to Favorites. 3 (Optional) Select Name and enter a different description. 4 (Optional) Select Create in, and then select the folder where you want to create the favorite. 5 Select Add. TIP To delete a favorite or folder, press Menu
(right softkey) and select Favorites. Select the Add/Delete tab, highlight the item you want to delete, and select Delete. Select Yes to confirm deletion and press OK. Viewing a favorite 1 Press Start Explorer. and select Internet 2 Press Menu (right softkey) and select Favorites. TIP When you first open Internet Explorer, press Favorites (left softkey) to view your favorites. 3 Select the page you want to view in the list. 166 B R O W S I N G T H E W E B Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Organizing your favorites You can create folders to organize your favorites. For example, you can store travel links in one folder, stock links in another, and business links in a third folder. 1 Press Start and select Internet Explorer. 2 Press Menu (right softkey) and select Favorites. 3 Select the Add/Delete tab. 4 Select New Folder. 5 Enter a name for this folder and select Add. 6 Press OK
. Downloading files and images from a web page You can download files that are usable on your smartphone, such as new applications, MIDI ringtones, or pictures. 1 Go to the page that contains the link to the file you want to download. 2 Do one of the following:
To download a picture: Tap and hold on the image with the stylus, and select Save Image. To download any other type of file:
Select the link to the file 3 (Optional) To have the file open automatically after being downloaded, check the Open file after download box. 4 Do one of the following:
To save the file with its current name to the default location (My Documents or My Pictures): Select Yes. To save the file with a different name or to a different location: Select Save As and enter any of the following:
Select Name and enter a new name for the file.
Select the Folder list, and then select the folder where you want to save the file.
Select the Location list, and then select where you want to store the file: Main memory or Storage card. The Storage card option appears only if you have an expansion card
(sold separately) inserted into your smartphone.
Select Save. B R O W S I N G T H E W E B 167 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Copying text from a web page You can copy text from a web page and paste it in other applications. 1 Use the stylus to highlight the text you want to copy. 2 Press Menu (right softkey) and select Edit > Copy. 3 Go to the application in which you want to paste and position the cursor where you want to paste the text. 4 Press Menu (right softkey) and select Edit > Paste. 1 Press Menu (right softkey) and select Tools > History. 2 (Optional) Tap the Show list in the upper-left and select how you want to sort the History list. 3 Select the web page you want to view. Customizing your Internet Explorer Mobile settings 1 Press Menu (right softkey) and select Tools > Options. 2 On the General tab, set any of the following options:
TIP If Internet Explorer Mobile does not recognize a phone number as dialable, you can copy the phone number (as text) and paste it into the phone Keypad. TIP You can copy the text from the entire web page. With the cursor anywhere on the page, press and hold Center on the 5-way and select Select All Text. Press and hold Center again and select Copy. Returning to recently viewed pages The History list stores the addresses of the pages you visited recently. Home page: Sets the page that appears when you open Internet Explorer Mobile. To set the home page, first navigate to that page in Internet 168 B R O W S I N G T H E W E B Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Explorer Mobile, access this settings screen again, and select Use Current. To select the original home page, select Use Default. Default character set: Sets the character set for the web pages you view. 4 Select the Security tab and set any of the following options:
Allow cookies: Sets whether your smartphone accepts cookies (small files containing info about your identity and preferences). The page sends the file and stores it on your smartphone. 3 Select the Memory tab and set any of the following options:
8 R E T P A H C Save links to pages visited in the past: Sets how many days of activity the History list stores. Clear History: Empties the History list. Delete Files: Removes web files that you previously viewed or synchronized with your computer. Clear Cookies: Deletes any cookies stored on your smartphone. Warn when changing to a page that is not secure: Sets whether a message appears when you switch from a secure page to one that is not secure. Warn when page content is blocked due to security settings: Sets whether a message appears when you attempt to open a page that does not meet the B R O W S I N G T H E W E B 169 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S security standards associated with your smartphone. Protocol (RTSP) website containing the content you want to view. 5 Press OK
. Working with streaming content When you select a link to view streaming content in your smartphones web browser, the Streaming Media app works in the background to display the content. You can also access streaming media by entering a web address in the Streaming Media app itself. Connecting to streaming content BEFORE YOU BEGIN Do the following:
Be sure to subscribe to data services from your wireless service provider.
Make sure your phone is on and that youre inside a coverage area (see Turning your phone on).
Make sure you know the web address
(URL) of the Real Time Streaming 170 W O R K I N G W I T H S T R E A M I N G C O N T E N T and select Programs. 1 Press Start 2 Select Streaming Media 3 Press Connect (left softkey). 4 Enter the address of the RTSP website containing the media you want to view. 5 Press Connect (left softkey). Viewing streaming content Do any of the following while viewing the content:
Begin playback: Tap Pause playback: Tap
. Rewind: Tap
. Fast forward: Tap
. Zoom in or out: Press Up on the 5-way. or Down Mute the sound: Press Menu (right softkey) and select Mute. View the content on the full screen:
Press Menu (right softkey) and select Full screen. Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S View content properties: Press Menu
(right softkey) and select Properties. Customizing Streaming Media 1 Press Start 2 Select Streaming Media 3 Press Menu (right softkey) and select and select Programs. Options. 4 On the Playback tab, select any of the following options:
amount of content in each chunk, but you may have to wait longer for each chunk to be streamed. Do not show Connect to Internet message: Specifies whether you want to be alerted if you attempt to connect to a streaming media site when your smartphone is not connected to the Internet. If this box is checked, your smartphone automatically connects to the Internet if it is not already connected. 5 Select the Networks tab, and then select any of the following options:
Media Buffer: Content is streamed in chunks of several seconds each. The interval you select specifies how many seconds worth of content are sent in each chunk. Selecting a higher number means that you can view a longer Connect via: Specifies the method you want to use to connect to the streaming website: your wireless service provider W O R K I N G W I T H S T R E A M I N G C O N T E N T 171 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S connection (ISP), your work network, or another type of network connection. UDP port range: Specifies the lowest and highest port numbers for the network to use when searching for UDP ports for streaming media. 6 Press OK
. Getting online travel information and tools With WorldMate, you can gain access to your travel itinerary details, global weather forecasts, world clocks, currency, clothing size and measurement converters, a tip and tax calculator, and more. Downloading the WorldMate application 1 Press Start and select Programs. 2 Select Get WorldMate 3 Follow the onscreen instructions to
. download and install the software. and select Programs. Using WorldMate 1 Press Start
. 2 Select WorldMate 3 Press Next (left softkey). 4 The first time you open the app, press Accept (left softkey). 5 Enter your email address, and then enter it again to confirm. 6 Make up and enter a password of your choice. This does not need to be your email account password. 7 Press Submit (left softkey). 8 Select the city nearest to your home city. 9 Press Next (left softkey). 172 G E T T I N G O N L I N E T R A V E L I N F O R M A T I O N A N D T O O L S Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 10 Select an option to access a WorldMate feature: Weather Center, Flight Center, My Itinerary, Travel Tools, or Converters. Determining your GPS location QuickGPS can speed up the process of determining your GPS position by downloading the latest satellite information over your smartphones Internet connection. 8 R E T P A H C and select Programs. 1 Press Start 2 Select QuickGPS 3 Press Center
. to download satellite NOTE For each feature, some options are available to WorldMate Professional subscribers only. WorldMate Professional is a paid service. To subscribe, select Go Pro. TIP From any screen, press Menu (right softkey) and select Options to set the interval for automatically updating weather and other information, set the temperature display format, and set whether to automatically preview your itinerary. information. To customize QuickQPS, press Menu (right softkey) and select Options. You can choose whether to be notified when your GPS satellite information expires, whether D E T E R M I N I N G Y O U R G P S L O C A T I O N 173 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S to automatically download new satellite information, and whether to perform an automatic download when your smartphone is connected to your computer using the USB cable. Connecting to a Wi-Fi network Many environments, such as corporate offices, coffee shops, airports, and libraries, offer access to a Wi-Fi network. A Wi-Fi network is a wireless local area network
(WLAN) based on the 802.11 standard. When youre within range of an accessible Wi-Fi network, you can use your smartphones Wi-Fi feature to connect to that network and access the web. KEY TERM Wi-Fi access point Also called a hotspot. A network device with an antenna that provides wireless connections to a larger network. Why use a Wi-Fi connection?
A Wi-Fi connection is especially helpful in the following situations:
Youre outside a coverage area and you want to access the web.
Your your wireless service providers plan incurs additional charges for data services and you want to minimize data service charges by using a Wi-Fi connection instead.
Youre inside a coverage area, but outside your wireless service providers UMTS (3G or HSDPA) coverage area. (A Wi-Fi connection may provide faster throughput than a GPRS or EDGE data connection.)
You want to maintain a web connection while talking on the phone. Are there different types of Wi-Fi networks?
There are two types of Wi-Fi networks:
Open networks: These networks broadcast their name (SSID) and do not require you to enter a password or other settings. To learn how to connect to an 174 C O N N E C T I N G T O A W I - F I N E T W O R K Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S open network, see Connecting to an open network. When Wi-Fi is on, your Today screen displays Wi-Fi: On. Secure networks: These networks may broadcast their name, but at the very least, they require you to enter a password that you get from an administrator (who may be, for example, the librarian or the person behind the counter at the coffee shop). You may also have to get other network settings from the system administrator. To learn how to connect to a secure network, see Connecting to a secure network. If youve already set up a connection to a secure network and want to reconnect to it, follow the steps in Connecting to an open network. Turning the Wi-Fi feature on and off BEFORE YOU BEGIN Make sure your smartphone screen is on (see Waking up the screen and turning it off).
To turn Wi-Fi on, press Wi-Fi
(on the side of your smartphone near the stylus slot).
To turn Wi-Fi off, press and hold Wi-Fi
. TIP By default, when your screen turns off, the Wi-Fi feature turns off to save power. Wi-Fi does not turn back on automatically when your screen turns back on. You can adjust the Wi-Fi settings to keep Wi-Fi on all the time. See Customizing Wi-Fi settings for details. Connecting to an open network You can connect to an open network or to a secure network for which you already set up a connection. If you have access to multiple Wi-Fi networks, you can select the network to which you want to connect. NOTE The WEP (wired equivalent privacy) encryption method is enabled by default and may interfere with your ability to connect to a network that broadcasts its name. See Connecting to a secure network to learn how to disable WEP encryption. 1 Press Wi-Fi
(on the side of your smartphone near the stylus slot). What happens next depends on the state of Wi-Fi before you pressed the button:
C O N N E C T I N G T O A W I - F I N E T W O R K 175 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Wi-Fi was already on: Your smartphone scans for available networks and automatically connects when possible. If your smartphone does not automatically connect and the Configure Wireless Networks screen appears, highlight the network you want, and press Connect (left softkey). Wi-Fi was off: A notification appears listing three available networks. If the network you want appears, highlight it and press OK (left softkey) to connect. If the network you want does not appear, select Show all networks, highlight the network you want, and press Connect
(left softkey). TIP To dismiss the notification without connecting to a network, press Menu (right softkey) and select Dismiss. To turn off the notification feature, press Menu (right softkey) and select Dont show this message again. You can turn the feature back on later (see Customizing advanced Wi-Fi settings). 2 When the connection message appears, press Dismiss (right softkey). TIP Narrow the list of networks that appear on the Configure Wireless Networks screen by selecting Networks to access and then selecting Only access points or Only computer-to-computer. Some locations, such as airports or coffee shops, provide an open network but charge a fee to use it. After you connect your smartphone to the network, you need to open Internet Explorer Mobile and register with the Wi-Fi service provider before you can check email or browse the web. Connecting to a secure network To set up a connection to a secure network for the first time, do the following:
1 Press Wi-Fi
(on the side of your smartphone near the stylus slot). What happens next depends on the state of Wi-Fi before you pressed the button:
Wi-Fi was already on: Your smartphone scans for available networks and automatically connects when possible. If your smartphone does not automatically connect and the 176 C O N N E C T I N G T O A W I - F I N E T W O R K Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 2 Enter the following settings and press Next (right softkey):
8 R E T P A H C Configure Wireless Networks screen appears, highlight the network you want, and press Connect (left softkey). Wi-Fi was off: A notification appears listing three available networks. If the network you want appears, highlight it and press OK (left softkey) to connect. If the network you want does not appear, select Show all networks to open the Configure Wireless Networks screen, highlight the network you want, and press Connect (left softkey). NOTE As you continue with this procedure, some screen are not displayed, and you can skip those steps. Network name: Specifies the SSID provided by the system administrator. Connects to: Sets whether this connection connects to the Internet or to Work. (You may need to select Work to access a corporate intranet.) This is a hidden network: Sets whether the network broadcasts its name. Check this box to connect to hidden networks now and in the future. This is a device-to-device (ad-hoc) connection: Leave this box unchecked to connect to a Wi-Fi access point
(network). Check this box if youre connecting to another device. C O N N E C T I N G T O A W I - F I N E T W O R K 177 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 3 Enter the following settings and press Next (right softkey):
password is also known as a preshared key (PSK).
WPA2: Indicates that the network provides government-grade security with an AES encryption algorithm.
WPA2-PSK: Indicates that the network is a WPA2 network that requires a preshared key (password). Data Encryption: Sets the encryption method. (The options in this list vary based on your Authentication setting.)
Disabled: Turns data encryption off.
WEP: Turns on the Wired Equivalent Privacy encryption method.
TKIP: Turns on the Temporal Key Integrity Protocol encryption method. This method is often used to encrypt WPA and WPA-PSK connections.
AES: Turns on the Advanced Encryption Standard protocol. (This method is often used to encrypt WPA and WPA-PSK connections.) The key is automatically provided:
Indicates whether you need to specify the network key and key index provided by your system administrator, or whether the network provides this Authentication: Sets the method used to identify devices that connect to the network:
Open: Indicates that the network uses open authentication.
Shared: Indicates that the network uses shared authentication.
WPA: Indicates that the network is a WPA network that uses 802.1x protocols.
WPA-PSK: Indicates that the network is a WPA network that requires a password that is shared between the network and your smartphone. This 178 C O N N E C T I N G T O A W I - F I N E T W O R K Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S information. The availability of these options varies based on your Authentication and Data Encryption settings. 4 Enter the following settings and press Finish (right softkey):
Use IEEE 802.1x network access control: Lets you set these parameters if required by the network. EAP type: Specifies the Extensible Authentication Protocol type. 5 Press OK
. Disconnecting from a network To disconnect from a Wi-Fi network, do one of the following:
To save any settings you entered, so that your smartphone automatically connects to this network the next time you are within range and the Wi-Fi feature is turned on, press and hold Wi-Fi to turn off the Wi-Fi feature.
To remove the network settings from memory, so that your smartphone does not automatically connect to this network the next time you are within range and the Wi-Fi feature is turned on, press Menu (right softkey) and select Remove Settings. and select Settings. Customizing Wi-Fi settings 1 Press Start 2 Select the Connections tab, and then select Wi-Fi Prefs
. The Main and Advanced tabs show the status of the Wi-Fi feature and display information about an active Wi-Fi connection. C O N N E C T I N G T O A W I - F I N E T W O R K 179 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 3 Select the Power Mode tab and set any of the following:
automatically connects to that network.
Always On: Leaves the Wi-Fi feature on, and your smartphone searches for available networks whenever the screen is awake. If a network to which you previously connected is available, your smartphone automatically connects to that network. When this mode is enabled, you can prevent your smartphone from searching for networks by pressing and holding Wi-Fi to turn the Wi-Fi feature off. 4 Select the LEAP tab and do any of the following:
Power Save Mode: Adjusts power consumption between maximizing network connection performance and maximizing battery life. Connection: Sets when the Wi-Fi feature is on and when your smartphone attempts to search for networks.
On button press: Leaves the Wi-Fi feature off until you press Wi-Fi to turn it on. After you turn the Wi-Fi feature on, your smartphone searches for available networks. If a network to which you previously connected is available, your smartphone 180 C O N N E C T I N G T O A W I - F I N E T W O R K Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Create a new LEAP entry: Select New. A LEAP entry is a security feature that protects the WEP key. Modify an existing entry: Highlight the entry and select Modify. Enter the new information. Delete an entry: Highlight the entry and select Delete. 5 Select the Enroll tab and set any of the following:
NOTE Ask your network administrator for the username, password, and server name for the Wi-Fi network you want to access. User: Specifies your username for this Wi-Fi network. Password: Specifies the password associated with the username you specified on this screen. Server: Specifies the name of the Internet Information Server (IIS) that stores the security certificate information for this Wi-Fi network. Retrieve Certificate: Obtains a certificate based on the information your entered. 6 Press OK
. Customizing advanced Wi-Fi settings 1 Press Start 2 Select the Connections tab, and then and select Settings. select Wi-Fi
. 3 On the Wireless tab, press Menu (right softkey) and select Advanced. C O N N E C T I N G T O A W I - F I N E T W O R K 181 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Customizing network adapter settings 1 Press Start and select Settings. 2 Select the Connections tab, and then select Wi-Fi
. 3 Select the Network Adapters tab and set any of the following:
4 Select either of the following:
Turn on available network notification: Sets whether a list of networks appears when you turn on the Wi-Fi feature. Turn off Wi-Fi if not connected in:
Sets the time interval for turning off the Wi-Fi feature if your smartphone does not connect to a network. 5 Press Save (right softkey). 6 Press OK
. My network card connects to: Sets the default network connection type for your smartphone: Work or The Internet. 182 C O N N E C T I N G T O A W I - F I N E T W O R K Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S Tap an adapter to modify settings:
Lets you edit network adapter information. Select the adapter you want, and then select either of the following tabs:
IP Address: Sets whether the server assigns an IP address, or whether you enter a specific IP address.
Name Servers: Lets you enter the addresses of primary and alternate DNS and WINS servers. 4 Press OK
. Connecting to devices with Bluetooth wireless technology With the Bluetooth wireless technology on your smartphone, you can connect to a number of Bluetooth devices such as a headset or hands-free car kit, as well as to other phones, handhelds, or piconets. When you connect to another device, you create a partnership (also referred to by terms such as trusted pair, trusted device, or pairing) with that device. If your computer is enabled with Bluetooth wireless technology, you can also synchronize wirelessly or use your phone as a wireless modem. C O N N E C T I N G T O D E V I C E S W I T H B L U E T O O T H W I R E L E S S T E C H N O L O G Y 183 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S in this section to add other devices to your trusted device list, such as your computer. DID YOU KNOW? Check your battery level before establishing a Bluetooth connection. If the battery level is low, you cant make a Bluetooth connection. Entering basic Bluetooth settings 1 Press Start 2 Select the Connections tab, and then and select Settings. select Bluetooth. 3 Select the Mode tab and check the Turn on Bluetooth box. KEY TERM Partnership Two devicesfor example, your smartphone and a hands-free devicethat can connect because each device finds the same passkey on the other device. After you form a partnership with a device, you dont need to enter a passkey to connect with that device again. KEY TERM Piconet An ad-hoc network of devices that uses Bluetooth wireless technology to connect one master device with up two seven active slave devices. You can create a list of Bluetooth devices that you trust to communicate with your smartphone. When communicating with trusted devices, your smartphone skips the discovery process and creates a secure link as long as the device is within range. Bluetooth range is up to 10 meters
(30 feet) in ideal conditions. Performance and range are affected by physical obstacles, radio interference from nearby electronic equipment, and other factors. When you configure a headset (see Connecting to a Bluetooth hands-free device), the headset is automatically added to your trusted device list. Follow the steps 184 C O N N E C T I N G T O D E V I C E S W I T H B L U E T O O T H W I R E L E S S T E C H N O L O G Y Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S DID YOU KNOW? You can also turn the Bluetooth feature on and off from your Today screen. Select your wireless service provider name or Phone off to open Comm Manager, select Bluetooth, and then press Exit (left softkey). 3 Select the Connections tab, and then select Bluetooth. 4 Select the Mode tab and check the Turn on Bluetooth box. 5 Select the Devices tab, and then select Add new device. 8 R E T P A H C 4 Check or uncheck the Make the device visible to other devices box. Check this box to allow Bluetooth devices that are not on your Trusted Device list to request a connection with your device. Your device remains accessible to other devices until you uncheck the box. Requesting a connection with another Bluetooth device 1 If necessary, prepare the device with which you want to connect to accept a new connection. Check the devices documentation for details. Be sure to find out if the device has a predefined passkey that you need to enter on your smartphone in step 8. 2 On your smartphone, press Start and select Settings. 6 Wait for your smartphone to search for devices and to display the device list. C O N N E C T I N G T O D E V I C E S W I T H B L U E T O O T H W I R E L E S S T E C H N O L O G Y 185 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 7 Highlight the device with which you want to connect and press Next (right softkey). If the device you want does not appear, select Refresh. 8 Enter an alphanumeric passkey between 1 and 16 characters long and press Next (right softkey). IMPORTANT Some hands-free devices have a predefined passkey. If your device has a predefined passkey, you can find it in the documentation for that device. Other devices provide a screen where you enter a passkey that you make up. In either case, you must use the same passkey on both your smartphone and the other device. We recommend that where possible, you make up a passkey of 16 alphanumeric characters (letters and numerals only) to improve the security of your smartphone. The longer the passkey, the more difficult it is for the passkey to be deciphered. 9 If the passkey is not built-in, enter the same passkey on the other Bluetooth device. 10 Press Done (left softkey). You can now communicate with this device whenever it is within range and the Bluetooth feature on your smartphone is turned on. The range varies greatly depending on environmental factors. The maximum is about 10 meters (30 feet). TIP To delete the established partnership with a device, go to the Bluetooth Settings screen and select the Devices tab. Highlight the connection you want to remove, press and hold Center on the 5-way, and then select Delete. Select Yes to confirm the deletion. The deleted device can no longer automatically connect with your smartphone. Accepting a connection from another Bluetooth device 1 Press Start 2 Select the Connections tab, and then and select Settings. select Bluetooth. 3 Select the Mode tab and check the Turn on Bluetooth box. 4 If you have already set up a partnership with the transmitting device, your smartphone is ready to receive the info. If you havent set up a connection, check the Make this device visible to other devices box to let the device find 186 C O N N E C T I N G T O D E V I C E S W I T H B L U E T O O T H W I R E L E S S T E C H N O L O G Y Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S your smartphone and request a connection. You can set up Internet Connection Sharing in one of two ways:
5 When prompted to add this device,
Connect your smartphone to your select Yes. 6 Enter the same passkey on your smartphone and on the Bluetooth device. 7 (Optional) To give the partnership a more meaningful name, select Display Name and enter a new name. 8 Press Finish (right softkey). 9 When your smartphone is receiving info, a notification tells you that a transmission is in progress. To stop the transmission, press Cancel (right softkey). To close the notification, press Hide (left softkey). Using your device as a wireless modem Internet Connection Sharing (ICS) is the feature that converts your smartphone into a modem so that you can access the Internet from your computer.
computer using the USB cable. If your computer is enabled with Bluetooth wireless technology, set up your smartphone as a wireless modem using the built-in Bluetooth technology. Setting up a USB Internet Connection Sharing connection BEFORE YOU BEGIN If you have a Windows XP computer and you synchronize your smartphone with ActiveSync desktop software on your computer using the USB cable, you must disable the ActiveSync USB connection. Open the ActiveSync window on your computer, select File > Connection Settings, and uncheck the Allow USB connections box. 1 Connect your smartphone to your computer using the USB cable. 2 On your smartphone, press Start and select Programs. 3 Select Internet Sharing
. U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M 187 Final Draft #6 Confidential Palm, Inc. 8 R E T P A H C Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 4 Select the PC Connection list, and then 3 You should see an icon representing select USB. 5 Press Connect (left softkey). 6 On your computer, open your web browser to confirm that you can connect to the Internet. Creating a Bluetooth Internet Connection Sharing connection BEFORE YOU BEGIN
Make sure your smartphone is visible
(see Entering basic Bluetooth settings).
Create a partnership between your smartphone and your computer. We recommend that you initiate the partnership from your smartphone (see Requesting a connection with another Bluetooth device). 1 On your computer, double-click the icon to open the Bluetooth connections window. Check the documentation included with your computer for instructions. 2 Select the option to view devices within range. your smartphone. Double-click this icon to make sure that Network Access Point or something similar appears in the list of Bluetooth services. TIP Dont see your smartphone icon or the list of services? Check the documentation included with your computer, or contact your computer manufacturer for help. Different computer models use different terminology for the Bluetooth connection features. 4 On your smartphone, press Start and select Programs. 5 Select Internet Sharing 6 Select the PC Connection list, and then
. select Bluetooth PAN. NOTE Keep the default setting on the Network Connection list. 7 Press Connect (left softkey) and follow the wizard to set up Internet Sharing. 8 On your computer, follow the steps to accept or enable a Bluetooth PAN connection with your smartphone. Check the documentation included with your computer for instructions. 188 U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 9 After you have connected, on your computer, open your web browser to confirm that you can connect to the Internet. 8 R E T P A H C U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M 189 Final Draft #6 Confidential Palm, Inc. Y O U R C O N N E C T I O N S T O T H E W E B A N D W I R E L E S S D E V I C E S 8 R E T P A H C 190 U S I N G Y O U R D E V I C E A S A W I R E L E S S M O D E M Final Draft #6 Confidential Palm, Inc. Your photos, videos, and music Do you have a wallet bulging with photos of friends, family, pets, and your most recent vacation?
Are you tired of carrying both your MP3 player and your phone?
Your Palm Treo Pro smartphone solves both problems. You can keep your favorite photos right on your smartphone videos, too. And theres no need to carry an expensive MP3 player, because you can play music on your smartphone. Simply transfer songs onto your smartphone or an expansion card (sold separately) and then listen through your stereo headphones. Benefits
Never be far from your favorite people, places, and songs
Arrange your photos, videos, and songs
Avoid having to use a separate photo viewer, MP3, CD, or mini-disc player CHAPTER 9 191 Final Draft #6 Confidential Palm, Inc. In this chapter Synchronizing your pictures, videos, and music. 193 Camera. 195 Pictures & Videos. 202 Windows Media Player Mobile . 208 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Synchronizing your pictures, videos, and music You can synchronize pictures, videos, and music files between your smartphone and your computer so that changes you make show up on both your computer and your smartphone. How synchronization happens depends on two conditions:
Operating system: Do you use Windows XP or Windows Vista?
Sync direction: Are you transferring files from your smartphone to your computer, or from your computer to your smartphone?
NOTE The following procedures do not apply to Windows Media Player. To sync files that are in a Windows Media Player library on either your smartphone or your computer, see Synchronizing Windows Media Player library files. For information about installing desktop sync software and about synchronizing with your computer, see Installing the desktop sync software. Windows XP NOTE We strongly recommend using Windows Media Player for synchronizing music files. Do the following to synchronize pictures, videos, and music files that you originally captured on or copied to your smartphone. BEFORE YOU BEGIN Turn on the option to synchronize files (see Changing which applications sync). 1 Sync normally as you would with the desktop sync software. 2 To find synchronized pictures, videos, and music on your computer, go here:
C:\Documents and Settings\<Username>\My Documents\Treo My Documents. This folder has subfolders for My Music, My Pictures, and My Videos. S Y N C H R O N I Z I N G Y O U R P I C T U R E S , V I D E O S , A N D M U S I C 193 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Do the following to synchronize pictures, videos, and music files that originate on your computer. 1 Connect your smartphone to your computer with the USB cable. NOTE Most ActiveSync desktop software options are available only when your smartphone is connected to your computer. 2 On your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen to open the ActiveSync desktop software window. TIP If the ActiveSync icon does not appear in the taskbar, click Start > Programs >
Microsoft ActiveSync to open the ActiveSync window. 3 Under Information Type, double-click Files to view a list of all synchronized files. TIP If Files doesnt appear under Information Type, open the Tools menu and select Options. Make sure the Files box is checked. 4 Do either of the following:
To copy a file from your computer to your smartphone, click Add, browse to and highlight the file, and then click Open.
To delete a file from the Treo My Documents folder on your computer 194 S Y N C H R O N I Z I N G Y O U R P I C T U R E S , V I D E O S , A N D M U S I C Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C and from your smartphone, highlight the file name and click Remove. 3 Select Connect without setting up your device. NOTE If you receive an error while synchronizing files, make sure that all of the files youre trying to sync are closed on both your computer and your smartphone. TIP If a Treo My Documents sync folder has been created on your computer, you can also synchronize by dragging files into the appropriate subfolder under that folder. Windows Vista NOTE We strongly recommend using Windows Media Player for synchronizing music files. Do the following to synchronize pictures, videos, and music files that you originally captured on or copied to your smartphone. 1 Connect your smartphone to your computer using the USB cable. 2 On your computer, click Start > All Programs > Windows Mobile Device Center. 4 Select Pictures, Music and Video. 5 Select X new pictures/video clips are available for import. To synchronize pictures, videos, and music files that originate on your computer, use Windows Media Player (see Synchronizing Windows Media Player library files). Camera Your smartphone comes with an easy-to-use, built-in, 2-megapixel camera with up to 8x digital zoom. You can use the camera to take and view pictures and videos and send them to your friends and family. To add a personal touch to your smartphone, use your pictures as your Today screen background and as caller ID images, or use your videos to create video ringtones. You can receive and view pictures and videos, and send pictures and videos as attachments or multimedia messages (see Sending a picture or video). Or add a C A M E R A 195 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C picture to a contact (see Adding a contact). You can also move pictures and videos to a computer by synchronizing your smartphone with your computer. Selecting camera modes By default, the camera on your smartphone is in picture mode, to capture standard still images (see Taking a picture). You can change modes to any of the following:
Sports: Captures a sequence of 3, 5, 7, or 10 still images with a single button press. Burst: Captures a sequence of up to 30 still images while the Center button is being held down. To switch camera modes, do the following:
Video: Captures video clips. MMS video: Captures video clips suitable for sending as attachments to multimedia messages. Contacts picture: Captures still images and immediately gives you the option to assign them to a contact. Panorama: Captures a sequence of still images continuously and allows you to combine them into a panoramic view. 196 C A M E R A 1 Press and hold the Side button. 2 Press Left until the icon for the mode you want appears in the upper-left corner of the screen. or Right
* Mode icon Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Taking a picture By default, pictures are stored in the My Pictures folder on your smartphone. If you want to store your pictures on an expansion card, you can change where pictures are stored (see Customizing your Camera settings). For information on accessing your pictures on your Windows XP computer, see Windows XP. DID YOU KNOW? Pictures are captured and stored in 16-bit color, JPG format. Resolution settings range from a low end of QQVGA (120 x 160 pixels) to a high end of 2 megapixels
(1600 x 1200 pixels). You can change the default setting. See Customizing your Camera settings for details. 1 Press and hold the Side button. TIP If you see the Video or MMS Video icon in the upper-left corner of the screen, press Left or Right on the 5-way until one of the camera icons appears. 2 Aim your smartphone as you would any camera to frame your subject in the smartphone screen. 3 (Optional) If the onscreen controls are to display not displayed, press Up the controls and tap the screen with the stylus to open the Quick Settings. Tap any of the following settings repeatedly to toggle among the options for that item:
Resolution: Sets the image quality. C A M E R A 197 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C White balance: Specifies the light conditions. Brightness: Sets the brightness level. TIP When the Quick Settings are open, press Left or Right on the 5-way to adjust the brightness setting. If you use the stylus, tap the + or - icon to increase or decrease the brightness setting. Storage: Specifies whether to save the picture to your smartphone or to an expansion card (sold separately) inserted into your smartphone. The expansion card option appears only if you have an expansion card inserted into your smartphone. Self-timer: Lets you set a self-timer with a delay of 2 seconds or 10 seconds. TIP You can set additional options for the camera (see Customizing your Camera settings). 4 (Optional) In all modes except picture mode, with the controls displayed, press Up to change the zoom level. The zoom indicator appears on the left side of the screen. or Down 5 Do the following for the mode you are using:
Picture or Contacts picture: Press to capture the picture or Center start the self-timer. Panorama: Press Center picture you want to take. for each Sports: Press and hold Center following the movement of your subject. while Burst: Press and hold Center the camera takes consecutive shots. while 6 Hold your smartphone still until the picture renders. After the picture has been captured, it appears on the Review screen. Select one of the following:
Go back to the Camera screen to take another picture. Delete the picture. 198 C A M E R A Final Draft #6 Confidential Palm, Inc. Send the picture as an attachment to a multimedia or email message. View the picture in the Pictures &
Videos application (see Pictures &
Videos). Y O U R P H O T O S , V I D E O S , A N D M U S I C videos are stored. For information on accessing your videos on your computer, see Windows XP. 9 R E T P A H C 1 Press and hold the Side button. 2 Press Left or Right or MMS video until the video icon appears in NOTE In Contacts picture mode only, a prompt appears asking if you want to assign the picture to a contact. Select Yes, and then select a contact from the list or press New (left softkey) to create a new contact for the picture. TIP Check the Dont show again box to turn off the prompt. If you turn the prompt off, you cant save a picture to contacts. To turn the prompt back on, see Customizing your Camera settings. Recording a video Videos can be any length, provided you have enough storage space available. By default, videos are stored in the My Pictures folder on your smartphone. If you want to store your videos on an expansion card (sold separately), see Customizing your Camera settings to change where the upper-left corner of the screen. 3 Adjust the position of your smartphone until you see the subject you want to record on the screen. 4 (Optional) If the onscreen controls are to display not displayed, press Up the controls and tap the screen to open the Quick Settings. Tap any of the following settings repeatedly to toggle among the options for that item:
Resolution: Sets the image quality. White balance: Specifies the light conditions. Brightness: Sets the brightness level. TIP When the Quick Settings are open, press Left or Right on the 5-way to adjust the brightness setting. If you use the stylus, first tap the + or - icon to specify whether you want to increase or decrease the brightness setting. C A M E R A 199 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Storage: Specifies whether to save the video to your smartphone or to an expansion card (sold separately) inserted into your smartphone. The expansion card option appears only if you have an expansion card inserted into your smartphone. TIP You can set additional options for the camera (see Customizing your Camera settings). 5 (Optional) With the controls displayed, press Up to change the zoom level. The zoom indicator appears on the left side of the screen. or Down 6 Press Center to start recording. 200 C A M E R A 7 When youre finished recording, press Center to stop recording. 8 After the video has been captured, it appears on the Review screen. Select one of the following icons:
Go back to the Camera screen to capture another video. Delete the video. Send the video as an attachment to a multimedia or email message. View the video in Windows Media Player Mobile (see Playing media files on your smartphone). Customizing your Camera settings 1 Press and hold the Side button. 2 Tap the Menu 3 On the Capture Settings tab, set any of icon. the following options. Not all options appear in all camera modes. Effect: Sets a special effect such as grayscale or sepia. Time Stamp (camera, sports, and burst modes only0: Sets whether the Final Draft #6 Confidential Palm, Inc.
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9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C date and time are displayed on your captured pictures. Direction (panorama mode only):
Sets the direction in which images are to be combined into a panorama. Stitch Count (panorama mode only):
Sets the number of pictures that you want to be combined. Capture Speed (sports and burst modes only): Sets the speed for capturing still pictures. Snapshots (sports mode only): Sets the number of shots to be captured with each press of Center
. Quality: Sets the JPG image quality for still pictures. Metering Mode: Sets whether the camera measures the amount of light around the center of the image or the average amount of light around the entire image to determine the best exposure value. Storage: Sets whether to save items to your smartphone or to an expansion card (sold separately). 4 Select the Advanced tab and set any of the following options. Not all options appear in all camera modes. Capture Format: Sets the format you want for captured still images. Shutter Sound: Sets whether the camera makes a sound when you press Center
. Grid (camera mode only): Sets whether an onscreen grid appears to help position the subjects of still pictures. Keep Backlight: Sets whether to turn the backlight on or off when using the camera. This overrides your smartphone backlight settings when you are using the camera. Review Duration: Sets the time length that a captured picture or image is displayed before it is automatically saved and you return to the Camera screen. Select No Limit if you dont want a time limit. Select No Review if you want captured items to be saved immediately. C A M E R A 201 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Flicker Adjustment: Sets the rate to reduce flicker on the camera screen. Record with Audio (video and MMS video modes only): Sets whether to include audio when recording. Prefix: Sets whether to include the date or the date and time as the prefix in captured item file names. When Default is selected, the prefix for pictures is IMAGE and the prefix for videos is VIDEO. NOTE If you save pictures to an expansion card (sold separately), you cannot select a prefix. Pictures saved to a card are always given the IMAGE prefix. Counter: Resets the file-naming counter back to 1. Recording Limit (video mode only):
Sets whether there is a maximum size or length for recorded videos. Image Properties: Adjusts properties such as contrast, saturation, hue, and sharpness for capture images. After you select the property you want, press 202 P I C T U R E S & V I D E O S or Left Right decrease the value. to increase or Show Reminder (Contacts picture mode only): Sets whether an alert appears asking whether you want to assign the captured picture to a contact. 5 Press OK
. Pictures & Videos Viewing a picture In addition to viewing the pictures you capture with the built-in camera, you can view pictures captured on many popular digital cameras or downloaded from the Internet. Your smartphone supports the following picture formats:
JPG
PNG
BMP
GIF 1 Press Start Videos. and select Pictures &
Final Draft #6 Confidential Palm, Inc. 2 If your pictures are not displayed in Thumbnail View, tap the Show list in the upper-left corner, select My Documents, and then select My Pictures. 3 Select the picture you want to view. 4 Press OK to return to Thumbnail View. Viewing a video In addition to viewing the videos you capture with the built-in camera, you can view videos captured on many popular digital cameras or streamed from websites. Your smartphone supports and streams the following types of video files:
MPEG-4
3GPP2
3GPP
WMV, WMA, AVI
RTSP Streaming 1 Press Start and select Pictures &
Videos. 2 If your pictures are not displayed in Thumbnail View, tap the Show list in the upper-left corner, select My 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Documents, and then select My Videos. 3 Select the video you want to view. For more info on viewing videos, see Playing media files on your smartphone. 4 Press OK to return to Thumbnail View. TIP To view pictures or videos in a different folder, tap the Show list in the upper-left, and then select the album you want to view. Viewing a slide show 1 Press Start and select Pictures &
Videos. 2 Press Menu (right softkey) and select Play Slide Show. The slide show plays automatically. 3 Press Center to display the slide show toolbar, which you can use to Rotate
, Play
, Pause
, and Stop
, Reverse the slide
, Forward show. P I C T U R E S & V I D E O S 203 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Sending a picture or video You can send a picture or video to other picture-enabled mobile smartphone devices or to an email address as an attachment. You cannot send copyrighted pictures or videos that appear with a lock icon in Thumbnail View. 1 Highlight the picture or video you want to send. 2 Press Menu (right softkey) and select Send. 3 Select the option you want to use to send the picture or video: an email account, a multimedia message (MMS), or a voice multimedia message
(VoiceMail). 4 When the Messaging application opens, address and send the message
(see Creating and sending an email message or Creating and sending a multimedia message). TIP You can also beam an item to a nearby device. Press Menu (right softkey) and select Beam. TIP If you have set up Windows Live on your smartphone (see Using Windows LiveTM), you can send a picture to the web storage space of your Windows Live account. From there, you can share the picture with other web users. Highlight the picture, press Menu
(right softkey), and select Send to your space. Creating a caller ID picture You can add a picture to a contact entry when you create the entry (see Adding a contact). Follow these steps if you want to add a picture to an existing contact, or to replace an existing contacts picture. 1 Highlight the picture you want to use as a caller ID picture. 2 Press Menu (right softkey) and select Save to Contact. 3 Select the contact to whom you want to assign the picture, or press New (left softkey) to create a new contact to whom you want to assign the picture. 204 P I C T U R E S & V I D E O S Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Organizing pictures and videos You can move or copy pictures and videos to other folders or between your smartphone and an expansion card. 1 Highlight the picture or video you want to move or copy. 2 Do one of the following:
Move the picture or video: Press Menu (right softkey) and select Edit >
Cut. Copy the picture or video: Press Menu (right softkey) and select Edit > Copy. TIP To create a new location for storing the picture or video, press Menu (right softkey) and select Edit > New Folder. 3 Tap the Show list in the upper-left and select the location where you want to place the picture or video. 4 Press Menu (right softkey) and select Edit > Paste. You can also view a specific folder or expansion card and arrange the pictures and videos by name, date, or size. 1 Tap the Show list in the upper-left and select the folder you want to view. 2 Tap the Sort By list in the upper-right and select the sort method: Name, Date, or Size. Using a picture as the Today screen background 1 Highlight the picture you want to use. 2 Press Menu (right softkey) and select Set as Today Background. 3 Select the Transparency level list and select the appropriate level. Use a higher percentage for a more transparent picture and a lower percentage for a more opaque picture. to return to Thumbnail 4 Press OK View. Editing a picture For more extensive edits, download your picture or video to your computer and edit it in your favorite graphics program. Then sync the picture or video back to your smartphone. P I C T U R E S & V I D E O S 205 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C 1 Select the picture you want to edit. 2 Press Menu (right softkey) and select Deleting a picture or video 1 Highlight the picture or video you want Edit. to delete. 3 Do any of the following:
2 Press Menu (right softkey) and select
To rotate the picture 90 degrees, press Rotate (left softkey).
To crop the picture, press Menu (right softkey) and select Crop. Tap and drag the stylus to highlight the area to crop. Tap inside the box to crop the picture. Delete. 3 Select Yes to confirm the deletion. Renaming a picture or video 1 Highlight the picture or video you want to rename. 2 Press Menu (right softkey) and select
To adjust the brightness and contrast Tools > Properties. levels of the picture, press Menu
(right softkey) and select AutoCorrect.
To undo an edit, press Menu (right softkey) and select Undo.
To cancel all unsaved edits you made to the picture, press Menu (right softkey) and select Revert to Saved. 4 To save your edited picture, press Menu
(right softkey) and select Save As. Enter a new name for the picture and press OK
. 3 Enter a new name for the picture or video. 4 Press OK to return to Thumbnail View. Customizing picture playback settings 1 Press Start and select Pictures &
Videos. 2 Press Menu (right softkey) and select Tools > Options. 206 P I C T U R E S & V I D E O S Final Draft #6 Confidential Palm, Inc. Y O U R P H O T O S , V I D E O S , A N D M U S I C 3 On the General tab, set any of the 4 Select the Slide Show tab, and set any following options:
of the following options:
9 R E T P A H C Use this picture size: Sets the size of pictures you send with the Messaging application. When rotating a picture, rotate 90 degrees: Sets the direction in which pictures rotate. During slide shows, optimize for viewing: Sets whether pictures are optimized for portrait or landscape format during slide shows. Play screensaver when connected to my PC and idle for 2 minutes: Sets whether the pictures in your My Pictures folder are used as a screensaver when your smartphone is connected to your computer and ActiveSync desktop software is not running. 5 Press OK to return to Thumbnail View. P I C T U R E S & V I D E O S 207 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Windows Media Player Mobile Windows Media Player Mobile can play music, audio, and video files that are stored on your smartphone or on an expansion card (sold separately) in any of the following file formats:
WMA
WMV
MP3
3GP
AAC
AAC+
MPEG-4 DID YOU KNOW? You can also download animated GIF files and view them in Internet Explorer Mobile. IMPORTANT You must have QuickTime Player version 6.5 or later installed on your computer to play videos recorded by your smartphone. You can download the videos from an expansion card or you can click the 208 W I N D O W S M E D I A P L A Y E R M O B I L E video thumbnail after synchronizing the files. You can listen to these music, audio, and video files through the speaker on the back of your smartphone or through stereo headphones. Synchronizing Windows Media Player library files Use the Sync feature in the desktop version of Windows Media Player to transfer digital music, audio, video, and playlist files between your computer and an expansion card or your smartphone. Using the Sync feature ensures that the files are transferred correctly. TIP For tips on using the desktop version of Windows Media Player, go to the Help menu in Windows Media Player on your computer. BEFORE YOU BEGIN Do the following:
Be sure you have Windows Media Player 10 or later installed on your computer. On a Windows XP computer, Windows Media Player 10 must be installed on your computer before you Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C install ActiveSync desktop software. You can install ActiveSync desktop software from your smartphone. (If you are having trouble, see My video and music files wont sync.) If you need to install Windows Media Player, you can download it for free from microsoft.com. NOTE Windows Media Player 11 is already installed on Windows Vista computers.
To sync Windows Media Player files with your computer, set the Media sync option on your smartphone (see Changing which applications sync). 1 On your computer, open Windows Media Player. 2 (Optional) If youre transferring media files to an expansion card, insert a 32MB or larger expansion card into your smartphone. 3 Connect your smartphone to your computer with the USB sync cable. 4 Do one of the following:
Windows Media Player 10: When the Device Setup Wizard opens on your computer, click Automatic. Check the Customize the playlists that will be synchronized box. Windows Media Player 11: Select the arrow below the Library tab, and then select the type of item you want to synchronize: pictures, music, or videos. Select the arrow below the Sync tab, and then select Treo > Set Up Sync. Check the Sync this device automatically box. To sync with an expansion card, select the arrow below the Sync tab, and then select Storage Card > Set Up Sync. 5 Select the playlists you want to sync. On a Windows Vista computer, select the All Photos and All Videos playlists to synchronize pictures and videos between your smartphone and your computer. NOTE If the playlist you want does not appear, the items you want to synchronize may reside in a folder that does not sync with Windows Media Player. Sync those items by following the correct sync procedure described in Synchronizing your pictures, videos, and music. W I N D O W S M E D I A P L A Y E R M O B I L E 209 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C 6 Click Finish to begin the transfer. If you are transferring files to an expansion card, be patient; transferring media files to an expansion card can take several minutes. To find your synchronized files, update the library in Windows Media Player. The files appear in the updated libraries. Playing media files on your smartphone 1 Press Start and select Windows Media Player. 2 If the Library screen is not displayed, press Menu (right softkey) and select Library. 3 Tap the Library list in the upper-left and select the library you want to use. TIP To play a file that is not in a library, go to the Library screen, press Menu, and select Open File. 4 Select the category containing the media file you want to play. Continue selecting categories until the list of individual items (videos, songs, albums, or artist names) appears. 210 W I N D O W S M E D I A P L A Y E R M O B I L E TIP If you cant find a item you want, update the library (see Working with libraries). 5 Select the item you want to play (such as a song, album, or artist name). 6 Press Play (left softkey). See the next page for playback controls. 7 Press Menu (right softkey) and select any of the following during playback:
Library: Displays the Library screen so you can select a different song to play. Shuffle/Repeat > Shuffle: Plays the Now Playing playlist in random order. A check appears next to this command when it is on. Shuffle/Repeat > Repeat: Plays the Now Playing playlist repeatedly. A check appears next to this command when it is on. Stop: Ends playback. Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Playback controls Use any of the following onscreen controls during playback:
or Center plays the current file. or Center pauses the current file. or Left skips to the beginning of the current file or to the previous file. or Right skips to the next file. sets the point from which playback begins. Tap and drag the slider to change the current position. or Volume button increases the volume level. or Volume button decreases the volume level. turns the sound on or off. displays a video using the full screen. displays a website where you can find music and videos to play. indicates the rating of the current file. Select the star to change the rating. DID YOU KNOW? You can play streaming files from the web. To play an MMS (Microsoft Media Streaming) file, press Menu on the Library screen and select Open URL. Select URL and enter the website address, or select History and select a site youve visited before. DID YOU KNOW? If you close the Windows Media Player Mobile window, your music continues to play in the background. Working with libraries A library represents each of the storage locations available to Windows Media Player Mobile, such as your smartphone
(My Device) or an optional expansion card, sold separately (My Storage Card). Each library contains links to the media files in that location. Windows Media Player Mobile usually updates the My Device library automatically, but you must manually update the My Storage Card library. TIP If you dont see a media file that you added, manually update the library. W I N D O W S M E D I A P L A Y E R M O B I L E 211 Final Draft #6 Confidential Palm, Inc. of soothing songs for a long flight. When you synchronize, your favorite playlists are automatically copied to your smartphone. Your playlists appear in your libraries (in the My Playlists category). A temporary playlist, called Now Playing, appears on the Now Playing menu. It lists the currently playing file, as well as any files that are queued up to play next. You can add to, modify, or clear the files on the Now Playing playlist. 1 Go to the Now Playing screen:
If you are on the Library screen, select the Now Playing category.
If you are on the Playback screen, press Now Playing (left softkey). 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C 1 Press Start and select Windows Media Player. 2 If the Library screen is not displayed, press Menu (right softkey) and select Library. 3 Press Menu (right softkey) and select Update Library. 4 Wait for the files to be added, and then select Done. TIP To delete an item from a library, highlight the item and then press and hold Center on the 5-way to open the shortcut menu. Select Delete from Library, and select Yes to confirm the deletion. DID YOU KNOW? If you move files between your smartphone and an expansion card, be sure to update your libraries, or you wont be able to see the files in their new location. Working with playlists A playlist is a list of media files that play in a specific order. You can use playlists to group audio files together or video files together for convenient playback. For example, in the desktop Windows Media Player, you can create a playlist of upbeat songs for when you exercise and a playlist 212 W I N D O W S M E D I A P L A Y E R M O B I L E Final Draft #6 Confidential Palm, Inc. 2 Do any of the following:
To move a file up or down one slot, highlight the file and select Move Up or Move Down
. TIP You can also move a file in the Now Playing playlist by tapping and dragging it to a new position.
To add a file, highlight the file, select
, press Menu (right softkey), Add and select Queue Up.
To delete a file from the playlist, highlight the file and select Remove
To view more info about a file, highlight the file and select Properties
To remove all items from the Now Playing playlist, press Menu (right softkey) and select Clear Now Playing. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Customizing Windows Media Player Mobile 1 If you are on any screen other than the to go to Playback screen, press OK the Playback screen. 2 Press Menu (right softkey) and select Options. 3 On the Playback tab, set any of the following options:
Show time as: Sets whether the time remaining or time elapsed appears in the Playback screen. Pause playback while using another program: Sets whether playback continues if you switch to another application. W I N D O W S M E D I A P L A Y E R M O B I L E 213 Final Draft #6 Confidential Palm, Inc. 9 R E T P A H C Y O U R P H O T O S , V I D E O S , A N D M U S I C Resume playback after a phone call:
Sets whether playback continues after you finish a phone call. 7 Select the Skins tab and select Previous or Next to set the players background. 4 Select the Video tab and set any of the following options:
Play video in full screen: Sets whether videos automatically play in full screen format. Scale to fit window: Sets whether videos are automatically scaled to fit the Playback screen. 5 Select the Network tab and set the following options:
Protocol: Enables and disables the available protocols. You must select at least one protocol. You can also set a UDP Port. Internet connection speed: Specifies the speed of your network connection, and specifies whether you want the device to detect connection speed. 6 Select the Library tab and set whether you want to see the Library or Playback screen when you open Windows Media Player Mobile. 8 Select the Buttons tab to change any of the available button settings:
To assign a button, highlight the item you want to set, select Assign, and press the button you want to use for that item.
To restore an items factory setting, highlight the item and select Reset.
To unassign an item, highlight the item and select None. 9 Press OK
. 214 W I N D O W S M E D I A P L A Y E R M O B I L E Final Draft #6 Confidential Palm, Inc. Your personal information organizer Say good-bye to paper calendars and throw away those scribbled to-do lists. Your Palm Treo Pro smartphone is all you need to organize your personal information and keep it with you wherever you go. You never lose your information, even if your battery is completely drained. All your personal information is backed up each time you synchronize, and your information is kept private when you use the security features available on your smartphone. Also, you can easily share info with others electronically. Benefits
Track current, future, and past appointments
Make to-do lists that get done
Set reminders for appointments, birthdays, important tasks, and more CHAPTER 10 215 Final Draft #6 Confidential Palm, Inc. In this chapter Contacts. 217 Calendar . 222 Tasks . 228 Notes . 231 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R TIP If you have set up a Windows Live account
(see Using Windows LiveTM), you can save the contact as a Windows Live contact. A Windows Live contact synchronizes with your Windows Live contacts list but not with Microsoft Outlook on your computer 4 Use the 5-way navigator to move between fields as you enter information. NOTE For a SIM contact, you can enter a name and phone number only. Contacts Adding a contact 1 Go to your Today screen and press Contacts (left softkey). 2 Press New (left softkey). 3 Select the type of contact to create:
Outlook Contact: This type of contact is stored in the Contacts application on your smartphone and synchronizes with the Contacts application in Microsoft Office Outlook on your computer. SIM Contact: This type of contact is stored on the SIM card in your smartphone and does not synchronize. If you use the SIM card with another smartphone, you can access any contacts on the SIM card (see Using SIM Manager). C O N T A C T S 217 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R TIP Take some time to scroll down through all the fields in a new contact. There are fields for multiple addresses, phone numbers, email addresses, and much more. TIP Be sure to enter mobile numbers and email addresses in the correct fields so that Messaging can find this info when you address a message and Calendar can find your contacts when you want to invite them to meetings. Here are some helpful tips for entering info:
To enter complete name or address
(work, home, or other) information, tap the arrow on the right side of the line and enter the information in the box that appears. When finished, tap outside the box to accept the information and close the box.
To add a caller ID picture that displays when that person calls, select Picture, and then select Camera and take a picture, or select an existing picture from Thumbnail View.
To assign a ringtone to the entry, select Ring tone and select a tone.
To assign the entry to one or more categories, select Categories and then check the categories under which you want this entry to appear. To add a new category, press New
(left softkey), enter the category name, and press OK
. 5 (Optional) To add a note to an entry, select the Notes tab. 6 After you have entered all the information, press OK
. DID YOU KNOW? If you want to create a new contact that shares information with an existing contactfor example, they both work at the same companyyou can make a copy of the first contact and then edit only the fields you need to change for the new contact. In the contacts list, highlight the first contact, press Menu (right softkey), and then select Copy Contact. Viewing or changing contact information 1 Go to your Today screen and press Contacts (left softkey). 2 In the Contacts list (viewed by name), begin entering any combination of letters from the contacts first and/or 218 C O N T A C T S Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R last name. If you use both first- and last-name letters, separate them by a space. You can type letters from the last name first. For example, entering SM finds both Smilla Anderson and John Smith. Entering SM AN finds both Smilla Anderson and Ann Smith. 3 Select the entry you want to open. TIP You can also find a contact by tapping the first letter of the first or last name in the alphabetical index at the top of the Contacts list screen. DID YOU KNOW? When you select a contact entry, you are presented with several options for contacting the person, depending on what information you have entered for the contact. For example, you may see options for calling a number associated with the contact, sending an email to the contacts email address, or calling the last number you dialed to call the contact. Select a phone number to dial, or select a messaging option to create a new message addressed to the contact. 4 Press Menu (right softkey) and select Edit. 5 Make changes to the entry as necessary. 6 Press OK
. DID YOU KNOW? You can find a contact by company name. Open Contacts, press Menu
(right softkey), and select View By >
Company. Select a company name to see the contacts who work there. TIP To view a particular group of contacts, press Menu (right softkey), select Filter, and then select the category you want to view. TIP You can quickly send a text message to a contact from within the Contacts application. Select the contact name, press Menu (right softkey), and select Send Text Message. Deleting a contact 1 Go to your Today screen and press Contacts (left softkey). 2 In the Contacts list, highlight the contact you want to delete. 3 Press Menu (right softkey) and select Delete Contact. 4 Select Yes to confirm the deletion. C O N T A C T S 219 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Customizing Contacts 1 Go to your Today screen and press Contacts (left softkey). 2 Go to the Contacts list. 3 Press Menu (right softkey) and select Options. 4 Set any of the following options:
Show alphabetical index: Displays the alphabet at the top of the Contacts list. You can use this index to find a contact. Show contact names only: Enables you to fit more names on the Contacts list by hiding everything but the contacts name. Area code: Specifies the default area code for new contact entries. 5 Press OK
. Finding a contact in an online address book In addition to having contacts on your device, you can also access contact information from your organizations online address book or Global Address List (GAL). BEFORE YOU BEGIN Do the following:
Make sure you are accessing Exchange Server 2007, or Exchange Server 2003 upgraded to Service Pack 2.
Add access to the online address book to your smartphone. See Adding an online address book.
After adding the online address book, you must synchronize with the Exchange server in order for the Company Directory option to appear. 1 Go to your Today screen and press Contacts (left softkey). 2 Press Menu (right softkey), select Company Directory, enter the name of the contact, and select Search. Sending a contact Your smartphone provides multiple options for sending a contacts information to someone else. 1 Go to your Today screen and press Contacts (left softkey). 2 In the Contacts list, highlight the contact you want to send. 220 C O N T A C T S Final Draft #6 Confidential Palm, Inc. 3 Press Menu (right softkey) and select one of the following options:
Beam a contact to a nearby device:
Select Send Contact > Beam, and then select the receiving device. Send a text message containing the contact information: Select Send Contact > Text Messages. Select which contact information you want to send, and press Done (left softkey). Address the text message and press Send (left softkey). Send a multimedia message containing the contact information:
Select Send as vCard. Address the multimedia message and press Send
(left softkey). TIP You can also send a message to the highlighted contact. Press Menu (right softkey) and select Send MMS (Mobile) or Send VoiceMail (Mobile). Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Using SIM Manager You can manage the contacts on your SIM card, including deleting numbers and transferring numbers between the card and the Contacts application on your smartphone. 10 R E T P A H C 1 Press Start 2 Select SIM Manager
. and select Programs. TIP You can also open SIM Manager from within the Contacts application. On the Contacts list, press Menu (right softkey) and select SIM Manager. 3 Highlight the contact you want. 4 Press Menu (right softkey) and select the option you want to edit the contacts information, delete the contact, copy it to the Contacts application, and more. TIP You can create a new SIM contact directly in SIM Manager by pressing New (left softkey). 5 Press OK
. C O N T A C T S 221 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R TIP If a contact has more than one phone number, you can automatically copy one or more of the numbers to the SIM card. In SIM Manager, press Menu (right softkey) and select Tools > Options. Check the boxes next to the numbers you want automatically copied to the SIM card and press OK. Calendar Displaying your calendar 1 Press Calendar 2 Press Menu (right softkey) and select
. View. 3 Select one of the following views:
Agenda: Shows your daily schedule in list format. Upcoming appointments are bold; past appointments are dimmed. Day: Shows your daily schedule in day-planner format. Day View displays a horizontal time strip at the top to show at a glance when you have appointments. Week: Shows your schedule for an entire week. DID YOU KNOW? If your schedule contains a conflicttwo appointments that overlapyou can see the conflict in both Day View and Week View. Month: Shows your schedule for a whole month. A morning appointment An afternoon appointment Both morning and afternoon appointments An all-day event Year: Shows a calendar for a six-month period. TIP To switch views, press the left softkey. Dont confuse the view name displayed above the left softkey with the current view. The left softkey displays the name of the next view you see when you press the key. 4 Use the 5-way to move to another day, week, month, or year (depending on the current view). 222 C A L E N D A R Final Draft #6 Confidential Palm, Inc. Creating an appointment 1 Press Calendar 2 Press Menu (right softkey) and select
. New Appointment. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R TIP You can display your appointments on your Today screen (see Selecting which items appear on your Today screen). Adding an alarm reminder to an event 1 Create an event and then select it. 2 Press Menu (right softkey) and select Edit. 3 Select Reminder, and then select Remind me. 4 Enter the number of minutes, hours, days, or weeks before the event you would like to receive the alarm. 3 Enter a subject (description) and a location. 4 Select Starts and select the starting date and time. 5 Select Ends and select the ending date and time. 6 Press OK
. TIP To pencil in an appointment, open the appointment, select Status, and then select Tentative. 1 2 1 Number of time units 2 Type of time units 5 Press OK
. C A L E N D A R 223 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Creating an untimed event An untimed event, such as a birthday, anniversary, or vacation, does not occur at a particular time of day. These events appear as banners at the top of your calendar; they dont occupy blocks of time. For example, Submit Final Draft in the screenshot shown below is an untimed event. DID YOU KNOW? An untimed event can last longer than a day. 1 Press Calendar
. 2 Press Menu (right softkey) and select New Appointment. 3 Enter a subject (description). 224 C A L E N D A R 4 Select the starting and ending dates. 5 Select All Day, and then select Yes. 6 Press OK
. Scheduling a repeating appointment 1 Create an appointment or untimed event and then select it. 2 Press Menu (right softkey) and select Edit. 3 Select Occurs, and then select a repeat pattern. To create a repeat pattern, select Edit pattern and follow the onscreen instructions. TIP To enter a birthday or an anniversary, create an untimed event that repeats every year. 4 Press OK
. Sending a meeting request You can email meeting invitations to contacts who use Outlook or Outlook Mobile. BEFORE YOU BEGIN Create contact entries with email addresses for the people you want to invite to a meeting (see Adding Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R a contact). You cant access contact entries without email addresses from your calendar. 1 Create an event and then select it. 2 Press Menu (right softkey) and select Edit. 3 Select Attendees. 4 Select Add Required Attendee, and then select the name of the contact you want to invite. To invite other attendees, select Add Required Attendee, and then select the names. 5 (Optional) To invite optional attendees, select Add Optional Attendee, and then select the names. DID YOU KNOW? If you are using Exchange Server 2007, or Exchange Server 2003 with Service Pack 2, you can use your corporate Global Address List to find contact information for an attendee. Select Attendees, select Add Required Attendee or Add Optional Attendee, press Menu (right softkey), and then select Company Directory. Enter the name of the attendee and select Find. 6 Press OK
. The next time you synchronize, the meeting request is sent to the attendees. When attendees accept your request, the meeting is automatically added to their schedules. When you receive their response, your calendar is updated as well. Replying to a meeting request You receive and reply to meeting requests in the Messaging application (see Working with meeting invitations). If you accept or tentatively accept an invitation, it shows up as an appointment in your Calendar. Marking an event as sensitive If other people have access to your Outlook calendar on your computer and you dont want them to see an appointment, you can mark that appointment as private to hide it from other Outlook users. 1 Create an event and then select it. 2 Press Menu (right softkey) and select Edit. C A L E N D A R 225 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 3 Select Sensitivity, and then select one 4 Press OK
. of the following:
Personal: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see Please treat this as Personal near the top of an open appointment. Private: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see Please treat this as Private near the top of an open appointment. If you sync with an Exchange server, other users who can access your folders cant see your private events; they see private events as unavailable time slots. Confidential: Displays the event on your smartphone and on your computer. Meeting attendees or recipients see Please treat this as Confidential near the top of an open appointment. TIP If you dont see an option on the screen, press Down on the 5-way to scroll to other options. For example, when editing an event, you dont see the Sensitivity option until you scroll toward the bottom of the entry. Organizing your schedule Use categories to view various types of events. 1 Create an event and then select it. 2 Press Menu (right softkey) and select Edit. 3 Select Categories and check the categories that apply to this event. To add a new category, press New (left softkey), enter the category name, and press OK
. two more times. 4 Press OK 5 After you assign events to categories, press Menu (right softkey) and select Filter. 226 C A L E N D A R Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 6 Select the type of events you want to view. TIP Wonder why youre not seeing all the events in your day? Check to make sure that the filter is set to All Appointments. Deleting an event 1 Highlight the event you want to delete. 2 Press Menu (right softkey) and select Delete Appointment. 3 Select Yes to confirm the deletion. Customizing Calendar 1 Press Menu (right softkey) and select Tools > Options. 2 On the General tab, set any of the following options:
Start in: Specifies which view is displayed when you open Calendar. 1st day of week: Specifies Sunday or Monday as the first day of the week for all Calendar views. Week view: Specifies whether five, six, or seven days appear in Week View. Show half hour slots: Specifies whether time slots appear in hour or half-hour increments in Day View and Week View. Show week numbers: Specifies whether week numbers (152) appear in Week View. 3 Select the Appointments tab and set any of the following options:
C A L E N D A R 227 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Set reminders for new items:
Specifies whether a reminder is automatically added to new events and how long before the event the reminder appears. You can override this setting for individual events. Sending an appointment 1 Press Calendar 2 Highlight the appointment you want to
. send. 3 Select one of the following:
Show icons: Specifies which icons appear next to events. The event has a reminder. The event repeats in a specified pattern. The event has a note attached. A location has been assigned to the event. Beam an appointment to a nearby device: Press Menu (right softkey) and select Beam Appointment. Select the receiving device. Send a multimedia message containing the appointment: Press Menu (right softkey) and select Send as vCalendar. Address the multimedia message and press Send (left softkey). The event is a meeting. The event is marked private. Tasks TIP Not all icons appear in all Calendar views. Send meeting requests via: Specifies the email account used to send meeting requests. 4 Press OK
. You can use Tasks to remind you of tasks you need to complete and to keep a record of completed tasks. Adding a task 1 Press Start 2 Select Tasks and select Programs. 228 T A S K S Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Occurs: Indicates if the task repeats at regular intervals and how often it repeats. Reminder: Sets an alarm for this task and indicates when you want to be reminded. Categories: Assigns the task to one or more categories. To add a new category, press New (left softkey), enter the category name, and press OK
. Sensitivity: Marks this task as Normal, Personal, Private, or Confidential (see Marking an event as sensitive for descriptions of these terms). 6 (Optional) Select the Notes tab and enter additional text for the task. 7 Press OK
. 3 Press Menu (right softkey) and select New Task. 4 Enter a description of the task in the Subject field. 5 Set any of the following:
Priority: Specifies the priority level for this task. Later you can arrange your tasks based on the importance of each task. Status: Indicates whether the task is now completed. Starts: Specifies when the task begins. Due: Specifies the due date for the task. T A S K S 229 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R TIP You can also add a task by selecting the Tasks entry bar at the top of the task list screen, entering the task description, and pressing Center on the 5-way. Select the icons to the left of the bar to set the task as high or low priority. TIP You can display your tasks on your Today screen (see Selecting which items appear on your Today screen). Checking off a task 1 Highlight the task you want to check off. 2 Press Complete (left softkey). TIP You can also mark a task complete by tapping the check box next to the task on the Tasks list. DID YOU KNOW? Overdue tasks appear in red. 230 T A S K S Organizing your tasks 1 In the Tasks list, press Menu (right softkey) and select Filter. 2 Select which tasks you want to view:
All Tasks, Recently Viewed, No Categories, Active Tasks, Completed Tasks, or a specific category, such as Business or Personal. 3 Press Menu (right softkey) and select Sort By. 4 Select the sort method: Status, Priority, Subject, Start Date, or Due Date. Deleting a task 1 Highlight the task you want to delete. 2 Press Menu (right softkey) and select Delete Task. 3 Select Yes to confirm the deletion. Customizing Tasks 1 Go to the Tasks list. 2 Press Menu (right softkey) and select Options. Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R 3 Set any of the following options:
Set reminders for new items:
Automatically adds a reminder to new tasks. The default reminder is set to 8:00 on the morning the task is due. You can override this setting for individual tasks using the Reminder field on the task entry screen. Show start and due dates: Displays task start and due dates in the Tasks list. Show Tasks entry bar: Displays the Tasks entry bar at the top of the Tasks list. BEFORE YOU BEGIN On a Windows XP computer, to take advantage of all the sync features available in the Notes application, install ActiveSync desktop software from your smartphone (see Installing the desktop sync software). Creating a note 1 Press Start 2 Select Notes 3 Press New (left softkey). 4 Do one of the following:
and select Programs. 4 Press OK
. Notes Notes are a great way to capture thoughts, questions, and meeting notes on your smartphone. You can also create a voice note or add a recording to an existing note.
Type the text with the keyboard.
If you turned on writing mode (see Customizing Notes), write the text with the stylus. N O T E S 231 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R
Press Menu (right softkey), select Draw, and draw a sketch with the stylus, crossing at least three ruled lines. 5 Press OK
. Creating a voice note 1 Press Start 2 Select Notes 3 Do one of the following:
and select Programs. To create a new voice note: Press New (left softkey). To add a voice recording to an existing note: Open the note to which you want to add the recording. 4 If the voice note controls are not visible at the bottom of the screen, press Menu (right softkey) and select View Recording Toolbar. 5 Tap the Record icon. 232 N O T E S
* Voice note controls 6 Speak into the microphone on your smartphone, or hold it close to another sound source. icon. A Recording 7 When you finish recording, tap the icon Stop appears in the note or note list, depending on where you recorded the note. 8 Press OK
. Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R DID YOU KNOW? You can add several voice notes within a single note. TIP To play a recording, select the voice note in the Notes list, or open the note containing the recording and tap the Recording icon. Tap the controls at the bottom of the screen to control playback and volume. Creating a note from a template 1 Go to the Notes list. 2 Tap the Show list in the upper-left and select Templates. If you do not see the Templates folder, select More Folders. 3 Open the template you want to use. 4 Enter the information. 5 Press OK 6 Rename the note and move it to the
. appropriate folder. See Organizing your notes for details. TIP To create a new template, open the note you want to save as a template. Press Menu
(right softkey) and select Tools > Rename/
Move. Select Name and enter a name for the template. Select the Folder list and select Templates. Press OK. Organizing your notes You can rename your notes, move notes to another folder, and move notes between your smartphone and an expansion card
(sold separately) inserted into your smartphone. 1 Go to the Notes list and highlight a note you want to move or rename. 2 Press Menu (right softkey) and select Rename/Move. 3 Select Name and enter a new name for the note. 4 Select Folder, and then select the folder in which you want to store the note. 5 Select Location, and then select Main memory or Storage Card. The Storage Card option appears only if you have an expansion card (sold separately) inserted into your smartphone. 6 Press OK
. TIP To create a new folder, go to the Notes list, tap the Show list in the upper-left, and select Add/Delete. Select New, enter a name for the folder, and press OK. N O T E S 233 Final Draft #6 Confidential Palm, Inc. 10 R E T P A H C Y O U R P E R S O N A L I N F O R M A T I O N O R G A N I Z E R Deleting a note 1 Go to the Notes list and highlight the note you want to delete. 2 Press Menu (right softkey) and select Delete. 3 Select Yes to confirm the deletion. Customizing Notes 1 Go to the Notes list. 2 Press Menu (right softkey) and select Options. 3 Set any of the following options:
Default mode: Makes the default entry mode either Writing or Typing. The default is Typing; if you change it to Writing, you can write notes directly on the screen using the stylus. Default template: Specifies the default template for new notes. Save to: Indicates the default location where new notes are stored. Record button action: Specifies what happens when you press and hold the Side button to record a voice note while in another application: whether the Notes application opens or whether you stay in the current application. This option applies only if you have changed the function of the Side button to open Notes (see Reassigning buttons) TIP Tap Global Input Options to set options for entering text in any application (see Setting input options). 4 Press OK
. 234 N O T E S Final Draft #6 Confidential Palm, Inc. Your Microsoft Office and other document tools Your Palm Treo Pro smartphone enables you to take your office with youincluding your Microsoft Office files. With Microsoft Office Mobile, you can carry, create, view, and edit Microsoft Word, Excel, and OneNote files directly on your smartphone. You can also view, carry, and manage PowerPoint files on your smartphone. You can keep updated copies of the files on both your smartphone and your computer so that you can work on them in the most convenient location at any time. You can also use Adobe Reader to view PDF files on your smartphone. Benefits
Manage Word, Excel, PowerPoint,
and OneNote files on your smartphone Improve productivity by taking important docs, spreadsheets, and presentations with you
Work with PDF files CHAPTER 11 235 Final Draft #6 Confidential Palm, Inc. In this chapter Synchronizing your Microsoft Office files. 237 Word Mobile. 239 PowerPoint Mobile . 246 Excel Mobile. 247 OneNote Mobile . 258 Adobe Reader LE . 261 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Synchronizing your Microsoft Office files You can create and edit Microsoft Office files on your computer or on your smartphone and then synchronize the files so that changes you make show up on both your computer and your smartphone. How synchronization happens depends on two conditions:
Operating system: Do you use Windows XP or Windows Vista?
Sync direction: Are you transferring files from your smartphone to your computer, or from your computer to your smartphone?
For information about installing desktop sync software and about synchronizing with your computer, see Installing the desktop sync software. Synchronizing files that are on your smartphone: Windows XP or Windows Vista BEFORE YOU BEGIN Turn on the option to synchronize files (see Changing which applications sync). To synchronize files that you capture on or copy to your smartphone, simply follow one of the procedures for synchronizing with your computer described in Synchronizing with desktop sync software. After you synchronize, you can view and edit the items on your computer see Where are the changes I made to my file?). Synchronizing files that are on your computer: Windows XP 1 Connect your smartphone to your computer with the USB cable. NOTE Most ActiveSync desktop software options are available only when your smartphone is connected to your computer. S Y N C H R O N I Z I N G Y O U R M I C R O S O F T O F F I C E F I L E S 237 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 2 On your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your computer screen to open the ActiveSync desktop software window. TIP If the ActiveSync icon does not appear in the taskbar, click Start > Programs >
Microsoft ActiveSync to open the ActiveSync window. TIP If Files doesnt appear under Information Type, open the Tools menu and select Options. Make sure the Files box is checked. 4 Do either of the following:
To copy a file from your computer to your smartphone, click Add, browse to and highlight the file, and click Open.
To delete a file from the file sync folder on your computer and from your smartphone, highlight the file name and click Remove. NOTE If you receive an error while synchronizing files, make sure that all of the files youre trying to sync are closed on both your computer and your smartphone. TIP If a Treo My Documents sync folder has been created on your computer, you can also synchronize by dragging files into the appropriate subfolder under that folder. 3 Under Information Type, double-click Files to view a list of all synchronized files. 238 S Y N C H R O N I Z I N G Y O U R M I C R O S O F T O F F I C E F I L E S Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Synchronizing files that are on your computer: Windows Vista 1 On your computer, copy or save the file to the Documents\Documents on usernames Smartphone folder. DID YOU KNOW? The Documents on usernames Smartphone folder is created when you select the option to sync Files. 2 Connect your smartphone to your computer with the USB cable. Synchronization takes place automatically. Synchronization Settings dialog box (under On this computer, synchronize the files in this folder). Windows Vista: Open the Documents\
Documents on usernames Smartphone folder. On your smartphone, you can find the synchronized file by doing either of the following:
Press Start and select Office Mobile. Select the application that opens the file: Word Mobile Mobile OneNote Mobile
, PowerPoint Mobile
, Excel
. or Where are the changes I made to my file?
Don't look for the changed file in its original location on your computer. Only the synchronized version contains the changes, and that version is in the file sync folder. To find this folder, do one of the following:
Windows XP: On your computer desktop, double-click the file sync folder icon. This is a shortcut to the file sync folder. Windows XP: In ActiveSync desktop software, double-click Files. The location of the file sync folder appears in the File
Press Start
, select Programs, and then select File Explorer
. Tap the Show list in the upper-left and select My Device > My Documents. Word Mobile With Microsoft Office Word Mobile, you can create and edit documents and templates and save them as DOC, RTF, TXT, and DOT files. You can also edit W O R D M O B I L E 239 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Microsoft Office Word documents and templates that you create on your computer. However, keep in mind that some of the information and formatting may be lost when you save the document on your smartphone. DID YOU KNOW? If you have a PDF file (.pdf), you can view the file using Adobe Reader. Press Start, select Programs, and then select Adobe Reader (see Adobe Reader LE). The following features are not supported in Word Mobile:
Backgrounds.
Bidirectional text.
Document protection.
Metafiles.
Artistic page borders. Lined page borders are supported.
Password-protected files. Remove password protection on your computer before opening the file on your smartphone.
Shapes and text boxes.
Smart tags. The following features are partially supported in Word Mobile:
Picture bullets: Regular bullets are supported. Revision marks: Documents appear as though all revisions were accepted; if the document is saved, revision marks are lost. Table styles: Some or all of the formatting is lost if the document is saved. Underline styles: Unsupported styles are mapped to one of the four supported styles: regular, dotted, wavy, or thick/bold/
wide. Legacy Pocket Word files: You can open PSW files, but if you edit a file, you need to save it in DOC, RTF, TXT, or DOT format. The following features are not supported on your smartphone, but they remain in the file so that when you open the file on your computer, they appear as expected:
Fonts and font sizes: Original fonts are listed on your smartphone and are mapped to the closest font available. Footnotes, endnotes, headers, and footers. 240 W O R D M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Lists: Indented lists are mapped to the closest indentation level supported by Word Mobile. Page breaks: Although not displayed, all page breaks, except a break placed at the end of a document, are retained in the document. Creating a document 1 Press Start and select Office Mobile. 2 Select Word Mobile 3 The first time you open Word Mobile, a
. new document opens. Otherwise, press New (left softkey). 4 Enter the text of the document. 5 Press OK to save the file. When you save a new document, it is automatically named after the first several words in the file. Opening an existing document 1 Press Start and select Office Mobile. 2 Select Word Mobile
. 3 In the document list, select the document you want to open. TIP To zoom in or out, press View (left softkey), select Zoom, and then select the zoom level. Creating a document from a template 1 Go to the documents list. 2 Tap the Show list in the upper-left and select Templates. If you dont see Templates in the Show list, select More Folders to access this folder. 3 Open the template you want to use. 4 Press Menu (right softkey) and select File > Save As. 5 Select Name and enter a new name for the file. 6 Select the Folder list, and then select the folder where you want to save the file. 7 Select the Type list, and then select the format in which you want to save the file. 8 Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on W O R D M O B I L E 241 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone. 6 Select Find to locate the first instance of the text you entered in step 3, or select Replace and enter the replacement text. 9 Select Save. TIP To create a new template, open the document you want to save as a template. Press Menu (right softkey) and select File >
Rename/Move. Select Name and enter a name for the template. Select Folder, and then select Templates. Press OK. Finding or replacing text in a document 1 Open the document containing the text you want to find. 2 Press Menu (right softkey) and select Edit > Find/Replace. 3 Select Find what and enter the text you want to find. 4 (Optional) Check the Match case box to find text that matches the capitalization in the text you entered step 3. 5 (Optional) Check the Match whole words only box to find only full words that match the text you entered in step 3. 7 Select Next to find the next instance of the text, or select Replace to replace it. To replace all instances of the text, select Replace All. 8 When you see a message that the search is done, press OK
. Moving or copying text 1 Open the document containing the text you want to move or copy. 2 Highlight the text you want to move or copy. 3 Press Menu (right softkey) and select Copy to copy the text, or select Cut to move the text. 4 Open the document where you want to insert the text and position the cursor where you want the text to appear. 5 Press Menu (right softkey) and select Paste. 242 W O R D M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Saving a copy of a document NOTE If a document was previously saved on a computer, any unsupported formatting may be lost when you save the file. 1 Open the document you want to copy. 2 Press Menu (right softkey) and select File > Save As. 3 Select Name and enter a new name for the file. 4 Select the Folder list, and then select the folder where you want to save the file. 5 Select the Type list, and then select the format in which you want to save the file. 6 Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone. 7 Select Save. Formatting text 1 Open the document you want to format. 2 Highlight the text you want to format. 3 Press Menu (right softkey) and select Format > Font. 4 Set any of the following options for the highlighted text:
Font: Specifies the typeface. Font color: Specifies the color. Size: Specifies the point size. Bold: Indicates whether the text appears normal or thick. Italic: Indicates whether the text appears upright or slanted. Underline: Indicates whether the text appears with an underscore. Highlight: Indicates whether the text appears with a yellow highlight. Strikethrough: Indicates whether the text appears with a line through it. 5 Press OK document. to return to the W O R D M O B I L E 243 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Formatting paragraphs and lists 1 Open the document you want to format. 2 Position the cursor in the paragraph you want to format. 3 Press Menu (right softkey) and select Format > Paragraph. 4 Set any of the following options:
Alignment: Aligns the text paragraph with the left, right, or center of the page. List: Creates a bulleted or numbered list. Indentation: Changes the paragraph margins.
Left: Sets the left margin for the entire paragraph. TIP You can also use the Formatting toolbar to create a list and to align text. To indent text in lists, you must use the Formatting toolbar. Checking spelling in a document 1 Open the document you want to check. 2 Press Menu (right softkey) and select Tools > Spelling. To check the spelling of specific text, highlight it before you select Spelling. 3 If an unknown or misspelled word is encountered, do one of the following:
Select the correct word in the list if the word is spelled incorrectly.
Select Ignore if the word is spelled correctly. Select Ignore All to skip all instances of the word.
Select Add to add a new word to the
Right: Sets the right margin for the spelling dictionary. entire paragraph.
Special: Lets you indent the first line or set a hanging indent.
By: Sets the size of the special indentation. 5 Press OK document. to return to the Organizing your documents You can rename your documents, move your documents to another folder, and move your documents between your smartphone and an expansion card (sold separately) inserted into your smartphone. 244 W O R D M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 1 Go to the documents list. 2 Highlight a file. 3 Press Menu (right softkey) and select Deleting a document 1 Go to the documents list. 2 Highlight the document you want to Rename/Move. delete. 4 Select Name and enter a new name for 3 Press Menu (right softkey) and select the document. Delete. 5 Select the Folder list, and then select the folder to which you want to move the document. 6 Select the Location list, and then select whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage card). The Storage card option appears only if you have an expansion card (sold separately) inserted into your smartphone. 7 Press OK
. TIP To create a new folder, go to the documents list, tap the Show list in the upper-left and select Add/Delete. Select New, enter a name for the folder, and press OK. TIP When you go to a folder, you can easily search your documents by sorting by type. 4 Select Yes to confirm the deletion. Customizing Word Mobile 1 Go to the document list. 2 Press Menu (right softkey) and select Options. 3 Set any of the following options:
Default template: Sets the default template for new documents. Save to: Sets the default location where new documents are stored. Display in list view: Sets the types of files that appear in the documents list. 4 Press OK
. W O R D M O B I L E 245 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S PowerPoint Mobile With Microsoft Office PowerPoint Mobile, you can open and view slide show presentations created on your computer. Many presentation elements such as slide transitions, animations, and URL links are also supported. Microsoft Office PowerPoint features not supported on your smartphone include the following:
Notes written for slides
Rearrangement or editing of slides
Files created in PPT format earlier than Microsoft PowerPoint 97
HTML files in HTM and MHT formats 4 Do any of the following:
Press Right slide or Left slide. to advance to the next to view the previous NOTE If a presentation is set up as a timed slide show, the slides advance automatically. Presentations pause during zooming.
Press Center
, select Go to Slide, and then select the slide you want to view.
Press Center and select Next or Previous to play animations.
To zoom in, press Center and select Zoom In. Tap and drag the slide to scroll it. Playing a presentation 1 Press Start and select Office 5 To end the slide show, press Center and select End Show. Mobile. 2 Select PowerPoint Mobile 3 In the presentation list, select the
. presentation you want to play. Setting presentation playback options 1 Highlight the presentation for which you want to change the settings. 2 Press Menu (right softkey) and select Set up show. 3 On the Orientation tab, select the orientation you want. To select the 246 P O W E R P O I N T M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S orientation that best fits your smartphone screen, select Default. 4 Select the Playback tab, and check the Override playback options for all files box. 5 Set any of the following options:
Show without animation: Turns off builds and other animations. Show without slide transition: Turns off transition effects between slides. Use timings, if present: Enables the timings recorded with each slide in a presentation. If a presentation is set up as a timed slide show, the slides advance automatically. Presentations pause during zooming. Loop continuously: Advances to the first slide after playing the last slide in a presentation. 6 Press OK
. TIP To turn the presentation into a continuously looping slide show, check both the Use timings, if present and the Loop continuously boxes. Excel Mobile With Microsoft Office Excel Mobile, you can create and edit workbooks and templates on your smartphone. You can also edit workbooks and templates that you create on your computer. However, you may lose some of the information and formatting when you save the workbook on your smartphone. Note the following formatting considerations:
Alignment: Vertical text appears horizontal. Borders: Appear as a single line. Cell patterns: Patterns applied to cells are removed. Fonts and font sizes: The original font is listed on your smartphone and mapped to the closest font available. Original fonts reappear on your computer. Number formats: Microsoft Office Excel 97 conditional formatting is displayed in Number format. E X C E L M O B I L E 247 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Formulas and functions: Unsupported functions are removed, and only the returned value of the function appears. Formulas containing the following are also converted to values:
An array or array argument, for example,
=SUM({1;2;3;4}).
External link references or an intersection range reference.
References past row 16384 are replaced with #REF!. Protection settings: Most protection features are disabled but not removed. However, password protection is removed. You must remove the password protection in Microsoft Office Excel on your computer before opening the file on your smartphone. Zoom settings: Worksheet-specific zoom settings are not retained. The zoom setting applies to the entire workbook. Worksheet names: Names that refer to other workbooks, arrays, array formulas, or intersection ranges are removed from the name list, causing those formulas to be resolved as #NAME? All hidden names are not hidden. AutoFilter Settings: AutoFilters that cause rows to be hidden are supported. Use the Unhide command to display hidden rows. Other AutoFilters are removed, but you can use the AutoFilter command in Excel Mobile to perform similar functions. Chart Formatting: All charts are saved as they appear in Excel Mobile. Unsupported chart types are changed to one of these supported types: Column, Bar, Line, Pie, Scatter, and Area. Background colors, gridlines, data labels, trend lines, shadows, 3D effects, secondary axes, and logarithmic scales are turned off. The following features arent supported in Excel Mobile and are removed or modified when you open a workbook on your smartphone:
Hidden, dialog, and macro sheets
VBA modules
Text boxes
Drawing objects and pictures
Lists
Conditional formats and controls
Pivot table data (converted to values) 248 E X C E L M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Creating a workbook 1 Press Start and select Office Mobile. 2 Select Excel Mobile 3 The first time you open Excel Mobile, a
. new workbook appears. Otherwise, press New (left softkey). 4 Highlight a cell where you want to enter text or other info. 5 Enter the info in the cell and press Return
. 6 Repeat steps 4 and 5 to enter the remaining info. 7 Press OK to save the file. When you save a new workbook, it is automatically named and placed in the workbook list. Creating a workbook from a template 1 Go to the workbook list. 2 Tap the Show list in the upper-left and select Templates. If you dont see Templates in the Show list, select More Folders to access this folder. 3 Open the template you want to use. 4 Press Menu (right softkey) and select File > Save As. 5 Select Name and enter a new name for the workbook. 6 Select the Folder list, and then select the folder where you want to save the workbook. 7 Select the Type list, and then select the format in which you want to save the workbook. 8 Select Save. TIP To create a new template, highlight the workbook you want to save as a template. Press Menu (right softkey), select Rename/
Move, select Name, and then enter a name for the template. Select the Folder list, and then select Templates. Press OK. Viewing a workbook 1 Press Start and select Office Mobile. 2 Select Excel Mobile 3 In the workbook list, select the
. workbook you want to view. E X C E L M O B I L E 249 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 Press View (left softkey) and select any of the following:
Full Screen: Shows as much data as possible on the screen. To return to the normal view, tap Restore in the upper-right. Zoom: Sets the magnification level so that you can easily read the worksheet. Sheet: Lets you switch to a different worksheet. DID YOU KNOW? You can also switch worksheets by tapping the sheet list at the bottom of the screen. Split: Divides the window into two scrollable areas. To move the split bar, tap and drag it. To remove the split bar, press View (left softkey) and select Remove Split. Freeze Panes: Locks rows and columns so they remain visible while you scroll. Highlight the cell at the point at which you want to lock before you select this command. To unlock the rows or columns, press View (left softkey) and select Unfreeze Panes. Toolbar: Indicates whether the toolbar appears onscreen. Status Bar: Indicates whether the status bar appears onscreen. Show: Indicates whether headings and scroll bars appear onscreen. TIP To jump to a cell or region, press Menu and select Edit > Go To. Select Cell reference or name and enter the target cell info, or select Current region. Select OK. Calculating a sum 1 Press View (left softkey) and select Toolbar. 2 Highlight the cell where you want to insert the sum. 3 Tap 4 Tap and drag the stylus across the cells you want to add. 5 Press Return TIP For simple calculations, use the Calculator
(see Calculator). 250 E X C E L M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 Finish entering the formula and press OK
. TIP To refer to a cell from another worksheet in your formula, enter the worksheet name followed by an exclamation point (!) and the cell, range, or name reference. Example: =Sheet1!Earnings TIP To create a 3-D reference in your formula, specify two or more sheets in a workbook. Use a colon between the first and last worksheet names. Example: =SUM(Sheet2:Sheet6!$A$2:$C$5) Inserting a function 1 Open the workbook where you want to insert the function. 2 Press Menu (right softkey) and select Insert > Function. Entering a formula 1 Highlight the cell where you want to enter the formula. 2 Enter an equals sign ( = ) followed by any values, cell references, name references, operators, and functions. Examples:
=(B4/25)+100
=Revenue-Expenses 3 Press Return
. TIP Use the Alt key to insert an equal sign. TIP To insert a symbol, place the cursor where you want the symbol. Press Menu (right softkey) and select Insert > Symbol. Highlight the symbol you want to insert, and select Insert. Referring to a cell or range in a formula 1 Open the workbook where you want to refer to a cell or range in a formula. 2 Begin entering a formula in a cell. 3 Navigate to the cell you want to refer to in the formula. To refer to a range, tap and drag the stylus over the cells you want to include in the range. E X C E L M O B I L E 251 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 3 Select the Category list, and then select the type of function you want to insert. 4 Select the Function list, and then select the specific function you want to insert. 5 Select OK. Entering a sequence automatically 1 Tap and drag with the stylus to highlight both the cells containing the info you want to automate and the adjacent destination cells. 2 Press Menu (right softkey) and select Edit > Fill. 3 Select the Direction list, and then select the direction you want to populate. 4 Select the Fill type list, and then select Series. 5 Select the Series type list, and then select the type of series you want. If you select Date or Number, enter a Step value increment. TIP Select Autofill as the series type to quickly fill cells with repetitive data such as numbers or repeated text. Autofill takes the content of the first cell in the highlighted row or column and copies it down or across the rest of the selection. 6 Select OK. Adding cells, rows, and columns 1 Open the workbook you want. 2 Highlight the area where you want to insert elements. 3 Press Menu (right softkey) and select Insert > Cells. 4 Select how you want to insert the elements:
Shift cells right: Inserts the same number of new cells as the number of cells you highlighted horizontally in step 2. For example, if you selected an area containing two cells horizontally (A1 and B1), selecting Shift cells right inserts two horizontal cells; so the original A1 and B1 (and their contents) are now C1 and D1. The highlighted area and all cells on the right move the same 252 E X C E L M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S number of columnstwo in this exampleto the right. Shift cells down: Inserts the same number of new cells as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Shift cells down inserts two vertical cells; so the original A1 and A2 (and their contents) are now A3 and A4. The highlighted area and all cells below it move the same number of rowstwo in this exampledown. Entire row: Inserts the same number of new rows as the number of cells you highlighted vertically in step 2. For example, if you selected an area containing two cells vertically (A1 and A2), selecting Entire row inserts two rows; so the original rows 1 and 2 (and their contents) are now rows 3 and 4. The rows containing the highlighted area and all rows beneath it move the same number of rowstwo in this exampledown. Entire column: Inserts the same number of new columns as the number of cells you highlighted horizontally in step 2. For example, if you selected an area containing two cells horizontally
(A1 and B1), selecting Entire column inserts two columns; so the original columns A and B (and their contents) are now columns C and D. The columns containing the highlighted area and all columns on the right move the same number of columnstwo in this exampleto the right. 5 Select OK. TIP To add a new worksheet, press Menu and select Format > Modify Sheets. Select Insert, enter a name for the worksheet, and press OK. To change the order of the worksheets, highlight a worksheet you want to move, select Move Up or Move Down, and press OK. Formatting cells 1 Open the workbook you want to format. 2 Highlight the cells you want to format. 3 Press Menu (right softkey) and select Format > Cells. E X C E L M O B I L E 253 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 Select any of the following tabs:
Size: Sets the row height and column width. Number: Sets the type of information the cells contain. Align: Sets whether text wraps within the highlighted cells, and sets horizontal and vertical alignment position. Font: Sets the typeface, color, size, and style attributes. Borders: Turns borders on and off for various cell edges, and sets the border and background colors. 5 Press OK
. TIP To name the highlighted cell or range of cells, press Menu and select Insert > Define Name. Enter the name and select Add. Press OK. Formatting rows and columns 1 Open the workbook you want to format. 2 Highlight the rows or columns you want to format. 3 Press Menu (right softkey) and select Format > Row or Format > Column. 4 Select any of the following:
AutoFit: Adjusts the size of the highlighted rows or columns to their contents. Hide: Hides the highlighted rows or columns. Unhide: Displays hidden rows or columns in the highlighted area. DID YOU KNOW? You can adjust the column and row size by tapping and dragging the right edge of the column or the bottom edge of the row. To automatically fit rows and columns to their contents, double-tap the lower edge of the row heading or the right edge of the column heading. Renaming a worksheet 1 Open the workbook containing the worksheet you want to rename. 2 Press Menu (right softkey) and select Format > Modify Sheets. 3 In the Sheets list, highlight the worksheet you want to rename. 254 E X C E L M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 Select Rename, enter a new name for 2 Press Menu (right softkey) and select the worksheet, and press OK twice. Sorting info in a worksheet 1 Highlight the cells you want to sort. 2 Press Menu (right softkey) and select Tools > Sort. 3 Select the Sort by list, and then select the primary sort column. 4 Check the Ascending box to sort in ascending (AZ or 09) order. Leave the box unchecked to sort in descending (Z A or 90) order. 5 (Optional) Select the Then by lists, and then select second- and third-level sorting options. 6 Check or uncheck the Exclude header row from sort box to indicate whether you want to sort the header row. 7 Select OK. Filtering info in a worksheet 1 Tap and drag the stylus to highlight the cells that contain the info you want to filter. Tools > AutoFilter. In each column containing a highlighted cell, an arrow appears on the right side of the cell nearest the top of the column. 3 Tap the arrow to open a list and select a filter. This hides all rows that do not include the selected filter. 4 (Optional) Do any of the following:
Open the other lists, and select other filters.
To display all rows again, open the filter lists and select All.
To turn off filtering, press Menu (right softkey) and select Tools > AutoFilter again. DID YOU KNOW? You can also create custom filters where you specify comparisons. Open a filter list and select Custom. Creating a chart 1 Open the workbook in which you want to create a chart. 2 Highlight the cells you want to include in the chart. E X C E L M O B I L E 255 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 3 Press Menu (right softkey) and select Insert > Chart. appears, and the placement of the legend. 4 Select the type of chart, and press Next
(right softkey). 5 Confirm the area you want the chart to include, and press Next (right softkey). 6 Select the data layout, and press Next
(right softkey). 7 Check the boxes to indicate whether the first row and column represent labels. 8 Select whether you want the chart to appear as a separate worksheet within the current workbook, or as part of the current worksheet. 9 Press Finish (right softkey). Formatting or changing a chart 1 Open the workbook that contains the chart you want to format. 2 Open the chart. 3 Press Menu (right softkey) and select Format > Chart. 4 Select any of the following tabs:
Titles: Specifies the title of the chart and headings, whether a legend Scale: Specifies the minimum and maximum scales for charts with x and y axes. Type: Specifies the chart style. You can use this setting to convert your chart to a different format. Series: Lets you add, modify, format, or delete related data points without affecting the info in your worksheet. 5 Press OK
. Finding or replacing info in a workbook 1 Open the workbook containing the info you want to find. 2 Press Menu (right softkey) and select Edit > Find/Replace. 3 Select Find what and enter the info you want to find. 4 (Optional) Check the Match case box to find text that matches the capitalization in any text you entered. 5 (Optional) Check the Match entire cells box to find only cells whose contents exactly match the text you entered. 256 E X C E L M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 6 Select Find to locate the first instance 6 Select the Location list, and then select of the info you entered, or select Replace and enter the replacement info. 7 Select Next to find the next instance of the info, or select Replace to replace it. To replace all instances of the info, select Replace All. 8 When you see a message that the search is done, press OK
. Organizing your workbooks You can rename your workbooks. You can also move them to another folder or move them between your smartphone and an expansion card (sold separately) inserted into your smartphone. 1 Go to the workbook list. 2 Highlight a file. 3 Press Menu (right softkey) and select Rename/Move. 4 Select Name and enter a new name for the workbook. 5 Select the Folder list, and then select the folder to which you want to move the workbook. whether you want to store the file on your smartphone (Main memory) or on an expansion card (Storage Card). The Storage Card option appears only if you have an expansion card (sold separately) inserted into your smartphone. 7 Press OK
. TIP When you go to a folder, you can easily search your files by sorting by type. Deleting cells, rows, and columns 1 Open the workbook containing the elements you want to delete. 2 Highlight the area you want to delete. 3 Press Menu (right softkey) and select Edit > Delete Cells. 4 Select how you want to remove the elements:
Shift cells left: Deletes the highlighted cells and moves all cells on their right to the left. Shift cells up: Deletes the highlighted cells and moves all cells below them up. E X C E L M O B I L E 257 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Entire row: Deletes the entire row(s) in which the highlighted cells are located, and moves all rows below up. Entire column: Deletes the entire column(s) in which the highlighted cells are located, and moves all columns on their right to the left. NOTE Excel Mobile adjusts formulas to reflect the new cell locations. However, a formula that refers to a deleted cell displays the #REF! error value. 3 Set any of the following options:
Template for new workbook:
Specifies the default template for new workbooks. Save new workbooks to: Specifies where new workbooks are stored. Files to display in list view: Specifies which types of files appear in the workbook list. 4 Press OK
. 5 Select OK. TIP To delete a workbook, go to the workbook list and highlight the workbook you want to delete. Press Menu (right softkey) and select Delete. Select Yes to confirm. TIP To delete a worksheet, press Menu (right softkey) and select Format > Modify Sheets. Highlight the worksheet you want to delete and select Delete. Select Yes and press OK. Customizing Excel Mobile 1 Go to the workbook list. 2 Press Menu (right softkey) and select Options. OneNote Mobile OneNote Mobile lets you create digital notes that contain text, pictures, and audio and video. You can then synchronize these notes with Microsoft Office OneNote 2007 on your computer. During synchronization, all the notes you create on your smartphone are copied to a notebook called OneNote Mobile on your computer;
you can then drag your notes to other locations on your computer. You can use OneNote Mobile to do any of the following:
258 O N E N O T E M O B I L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S
Take pictures of business cards and then insert them into OneNote.
Take pictures of flip charts and whiteboards in conference rooms, and then insert them into OneNote.
Create text notes and voice recordings
(for example, reminders of important events, ideas for projects, price comparisons, recommendations, blog ideas, and so on) and synchronize them with your notes.
Prepare meeting or travel information in OneNote on your computer and then transfer it to your smartphone so you can access the information on the road. Creating a note 1 Press Start Mobile. and select Office 2 Select OneNote Mobile 3 Press New (left softkey). 4 Begin typing your note text, or do any of
. the following:
Format text: Press Menu (right softkey), select Format, and then select the formatting option you want: Bold, Italic, Underline, or Strikethrough. Enter the text you want formatted. To resume entering unformatted text, press Menu (right softkey), select Format, and then select the formatting option again. TIP You can apply more than one formatting style to text. Press Menu (right softkey) and select Format for each style you want to apply to the text you are going to enter. TIP To clear the formatting from entered text, highlight the text with the stylus, press Menu
(right softkey), and select Format > Clear All. Enter a list: Press Menu (right softkey), select List, and then select Numbered or Bulleted. When you have finished entering the list items, press Menu
(right softkey), select List, and then select the list option again to turn off list formatting. TIP To remove list formatting from entered text, highlight the text with the stylus, press Menu (right softkey), and select List > Clear. O N E N O T E M O B I L E 259 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Create a hyperlink: Enter the website address for which you want to create the hyperlink. For example, to create a hyperlink to the Microsoft website, enter http://www.microsoft.com. Insert a picture: Press Menu (right softkey) and select Take Picture to take a picture with your smartphones camera or Insert Picture to insert an existing picture. Insert an audio recording: Press Menu (right softkey) and select Insert Recording. Tap the onscreen controls to create your recording. Tap OK to accept the recording and add it to the note. 5 When you have finished creating your note, press Done (left softkey). TIP While you are composing the note, use menu items to undo and redo your last action, and to cut, copy, and paste text. After you have completed the note and pressed Done, use menu commands to delete or rename the note. Viewing or editing an existing note 1 Press Start and select Office Mobile. 2 Select OneNote Mobile 3 In the OneNote Mobile list, select the
. note that you want to open. 4 Do any of the following:
Open a hyperlink: Place the cursor anywhere in the link, and then press Center
. View picture detail: Highlight the picture, press Center
, and then press Menu (right softkey) and select Zoom In. To zoom in further, press Menu (right softkey) and select Zoom In again. Use the 5-way to view different parts of the picture. To zoom out, press Menu (right softkey) and select Zoom Out; you can also select Actual Size or Fit to Screen. Play a voice note: Highlight the voice note and press Center
,. 5 Press Done (left softkey) to close the note. 260 O N E N O T E M O B I L E Final Draft #6 Confidential Palm, Inc. Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S Renaming a note 1 In the OneNote Mobile list, select the 2 Press Menu (right softkey), and then select Delete. note that you want to rename. 3 Select Yes to confirm deletion. 11 R E T P A H C 2 Press Menu (right softkey), and then select Rename. 3 Enter the new name. 4 Press Done (left softkey) to accept the new name. Sorting your notes 1 Press Start and select Office Mobile. 2 Select OneNote Mobile 3 Press Menu (right softkey) and select
. Options. 4 In the Sort notes by list, press Up to select Name or Date Down modified. or 5 Press Done (left softkey). Deleting a note 1 In the OneNote Mobile list, select the note that you want to delete. Adobe Reader LE Adobe Reader LE lets you view PDF files whether they are saved to your smartphone, attached to email messages, stored on an expansion card (sold separately) inserted into your smartphones expansion card slot, or downloaded from the web. You can customize the document display. Viewing a file Adobe Reader LE supports password-protected PDF files with up to 128-bit encryption. When you open a password-protected PDF file, you must enter the password to open the file. 1 Press Start 2 Select Adobe Reader and select Programs. A D O B E R E A D E R L E 261 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 3 Navigate to and select the file you want 5 Tap any of the following to move around within the PDF file:
Move to the next page. Move to the previous page. Jump to the first page of the file. Jump to the last page of the file. 6 To open another file, press Menu (right softkey) and select Open. Select a recently opened file, or select Browse and navigate to the file you want. to open. TIP To open additional files, press Menu (right softkey) and select Open. Select the file you want from the list, or select Browse to navigate to and select the file. 4 Press Down to scroll to the next page (in Single Page mode) or scroll the continuous display down (in Continuous mode). Press Up preceding page or scroll the continuous display up. to scroll to the 262 A D O B E R E A D E R L E Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S TIP To go to a specific page, press Tools (left softkey) and select Go To. DID YOU KNOW? If the file was created with bookmarks, Adobe Reader LE displays the bookmarks pane on the left side of the screen. Select a heading in the bookmarks pane to jump to that section. DID YOU KNOW? To view detailed information about the file you are viewing, press Menu
(right softkey) and select Details. Changing display options You can change the display size, the scroll option, and more. 1 Press Tools (left softkey), select View, and then select any of the following:
Rotate Right/Left: Rotates the page in the selected direction. Single Page: Displays the pages so that when you use Up scroll the file, the display jumps a page at a time or Down to Continuous: Displays the pages so that when you use Up scroll the file, the display scrolls continuously up or down without jumping. or Down to 2 Press Tools (left softkey), select Zoom, and then select one of the following options:
In: Increases the file display size to enlarge font and image size Out: Decreases the file display size to fit more of the file on the screen To %: Specifies a specific zoom level for the display Fit screen: Sizes the display so an entire page fits on the screen top to bottom Fit width: Sizes the display so that the width of the page fills the display from side to side Finding text in a file 1 With the file open, press Tools (left softkey) and select Find > Text. 2 Select Find and enter the text you want to find. 3 (Optional) Check the Match case box to find text that matches the capitalization in the text you entered. A D O B E R E A D E R L E 263 Final Draft #6 Confidential Palm, Inc. 11 R E T P A H C Y O U R M I C R O S O F T O F F I C E A N D O T H E R D O C U M E N T T O O L S 4 (Optional) Check the Whole word box to find only full words that match the text you entered. 5 (Optional) Check the Backwards box to 6 Press Find (left softkey). 7 To find the next occurrence of the text, press Tools (left softkey) and select Find > Next. search the file backwards. 264 A D O B E R E A D E R L E Final Draft #6 Confidential Palm, Inc. Your application and info management tools Your Palm Treo Pro smartphone comes equipped with a variety of tools for managing and organizing your information. Find nearby businesses and driving directions. Get the most out of your smartphone: Install some of the thousands of business, education, or leisure-time applications available. Use one of several options to share business and personal info with others. Insert expansion cards (sold separately) for a compact and virtually limitless answer to the storage dilemma. And because theres one on your smartphone, you never need to carry a separate calculator. Benefits
Locate info in any application, or locate any address on a map Install applications, games, and other software
Keep others up-to-date with meaningful business and personal information
Store, carry, and exchange info
Always have a calculator with you CHAPTER 12 265 Final Draft #6 Confidential Palm, Inc. In this chapter Finding information . 267 Installing applications . 269 Removing applications . 272 Sharing information . 273 Beaming information . 274 Using expansion cards . 276 Accessing information on a remote computer. 281 Calculator . 282 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S TIP For information on opening and closing apps, see Opening and closing applications Using Search Search for files and other items stored in the My Documents folder on your smartphone or on an expansion card (sold separately) inserted into your smartphone. You can search by file name or by words located in the item. For example, you can search for words within notes, appointments, contacts, and tasks. DID YOU KNOW? Contacts on your SIM card do not appear in the search results list. 1 Press Start 2 Select Search and select Programs. Finding information Quickly find who or what youre looking for by using one of these search features:
Search: Look through the text in all the applications on your smartphone. File Explorer: Browse through the files and folders on your smartphone or on an expansion card. Lookup: Find and dial your contacts by name or phone number. See Dialing by contact name for details. Global Address List Lookup: Look up names in your online corporate address list
(see Finding a contact in an online address book). Email message search: Display only those messages whose senders, recipients, or subjects match the text you enter (see Finding messages). QuickGPS: Get driving directions to any location (see Determining your GPS location). F I N D I N G I N F O R M A T I O N 267 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S DID YOU KNOW? You can also open Search by pressing Option + left Shift. 3 Select Search for and enter the file name, word, or other info you want to find. TIP If youve looked for an item before, select the Search for list, and then select the item in the list. TIP When two or more words are entered in the Search for field, the search results contains only items that contain all of the words. 4 Select the Type list, and then select the kind of information you want to find. TIP If you are searching for information in certain applications, such as Messaging or Word Mobile, press Advanced (right softkey) for more search options. 5 Press Search (left softkey). 6 Use the 5-way to select and view an item from the results of the search. A storage card symbol appears next to the names of files that are located on an expansion card. Exploring files and folders You can use File Explorer to browse the contents of folders on your smartphone or on an expansion card (sold separately) inserted into your smartphone. The root folder on your smartphone is named My Device. My Device is similar to My Computer (Windows XP) or Computer
(Windows Vista) on your computer. and select Programs. 1 Press Start 2 Select File Explorer 3 Select the folder you want to explore. If the folder you want is not displayed, tap the Show list in the upper-left and select My Device to view all folders. 268 F I N D I N G I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc. Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 2 IMPORTANT Do not delete any files that you cannot identify. These files may be required for your smartphone to function properly. 12 R E T P A H C to open the shortcut menu, To move a file to another folder:
Highlight the item, press and hold Center and select Cut or Copy. Open the destination folder, press and hold Center and then select Paste. to open the shortcut menu, 1 1 Show list 2 Sort by list TIP When the items in a folder are displayed, you can sort them by name, date, size, or type. Select the Sort by list in the upper-right, and then select the sort method. DID YOU KNOW? The storage card symbol appears next to the names of files that are stored on an expansion card. 4 Do any of the following:
To open an item: Select it. To quickly delete, rename, beam, or email an item: Highlight the item, press and hold Center shortcut menu, and then select the appropriate command. to open the To highlight multiple items: Tap and drag the stylus. Installing applications Your smartphone comes with several built-in and ready-to-use applications. You can also install third-party applications that are compatible with Microsoft Windows Mobile 6.1 Professional edition devices, such as business software, games, and more. Applications you download to your computer are likely to be in a compressed I N S T A L L I N G A P P L I C A T I O N S 269 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S format such as ZIP. If the file is compressed, you need to decompress the file before you install the application on your smartphone. You can decompress the file on your smartphone in File Explorer or on your computer using a decompression utility such as WinZip. TIP You can also send the file to yourself as an email attachment, and then open the attachment on your smartphone to automatically decompress the file (see Opening attachments). The following instructions tell you how to install basic files onto your smartphone. Some software uses an installer or wizard to guide you through the process. For details, consult the documentation that came with the software. TIP If an application does not have a Microsoft Mobile to Market certificate, you see a message indicating that the application is untrusted. If this occurs, you can indicate whether you want to continue the installation. Installing third-party applications When installing third-party applications, note the following:
Install only apps that are designed for Microsoft Windows Mobile 6.1 Professional. Apps designed for other versions of Microsoft Windows Mobile may not be compatible with your smartphone. If you can try a free or trial version of the software before purchasing it, you can test it first to make sure it works properly. NOTE If you encounter a problem with a third-party application (such as an error message), contact the applications vendor. For general troubleshooting of third-party applications, see Third-party applications. DID YOU KNOW? You can purchase a third-party application that lets you run Palm OS by ACCESS applications on your smartphone. Installing applications from the Internet You can use Internet Explorer Mobile to install Windows Mobile apps in the CAB file format directly from the Internet. For 270 I N S T A L L I N G A P P L I C A T I O N S Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S files in the ZIP file format, you must unzip the files in File Explorer or on your computer before you install them. For files in any format other than CAB or ZIP, you must first download the files to your computer and then install them to your smartphone by synchronizing. BEFORE YOU BEGIN Make sure your phone is on and that you are in a coverage area (see Turning your phone on). 1 Press Start and select Internet Explorer. 2 Go to the page that contains the link to the application you want to download. 3 Highlight the link to the file, and then press Center process. to start the download 4 If prompted, select the folder where you want to store the file. 5 When the download has finished, press Start and select Programs. 6 Select File Explorer 7 Go to the folder you selected in step 4. If you did not select a folder, go to the My Documents folder. 8 Select the file you downloaded to start the installation program. Installing applications from your computer There are many applications available for your smartphone. To get started, check out the selection at palm.com/
treoproumts-support. BEFORE YOU BEGIN To install an application from your computer to your smartphone, you must first install the desktop sync software on your computer
(see Installing the desktop sync software). 1 Connect your smartphone to your computer to synchronize and install the application(s) on your smartphone. 2 Open My Computer or Windows Explorer on your computer. 3 Double-click the icon representing your smartphone. 4 Copy the application file(s) into the folder. I N S T A L L I N G A P P L I C A T I O N S 271 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Installing applications onto an expansion card BEFORE YOU BEGIN To install an application from your computer to an expansion card, you must first install the desktop sync software on your computer
(see Installing the desktop sync software). 1 Insert the expansion card (sold separately) into the expansion card slot
(see Inserting and removing expansion cards). 2 Connect your smartphone to your computer using the USB cable. 3 Open My Computer or Windows Explorer on your computer. 4 Double-click the icon representing your smartphone. 5 Navigate to the folder representing the expansion card. 6 Copy the application file(s) into the expansion card folder. Installing Java games and applications You can install Java application files called Midlets onto your smartphone, either from your computer or from the Internet. 1 Press Start 2 Select Java 3 Press Menu (right softkey), select and select Programs. Install, and then select Local (to install a file from your computer) or Internet. After you install the file, press Menu (right softkey) to perform various tasks using the file. Removing applications To free up memory on your smartphone, you can remove applications that you no longer use. You can remove only applications, patches, and extensions that you install; you cannot remove the built-in applications that reside in the Read-Only Memory (ROM) portion of your smartphone. 1 Press Start 2 Select the System tab, and then select and select Settings. Remove Programs
. 272 R E M O V I N G A P P L I C A T I O N S Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S your info or to receive info from another device.
In many applications, you can send a file or an entry by email or beaming. Open the app to the file or entry list and highlight the item you want to send. Press Menu (right softkey) and select the Send or Beam option. In the Messaging application, you can insert a picture or attach a note or other file to an email. You can also receive pictures and attachments (see Your email).
You can attach a picture, video, or sound file to a multimedia message (see Creating and sending a multimedia message).
You can synchronize to share info between your smartphone and your computer or between your smartphone and Microsoft Exchange Server 2003 or 2007 (see Synchronizing information). If you are near someone, you can beam files and applications between your smartphone and your neighbors device using the IR port or Bluetooth wireless technology (see Beaming information).
3 Select the application that you want to remove. DID YOU KNOW? Built-in applications that cannot be deleted are not listed in the Remove Programs list. 4 Select Remove. 5 Select Yes to confirm the deletion. Sharing information Your smartphone comes equipped with a variety of options for sharing information, so that you can choose the quickest, most convenient way to send S H A R I N G I N F O R M A T I O N 273 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S
You can also store files on an expansion card and share the expansion card (see Using expansion cards). Beaming information Your smartphone is equipped with an IR
(infrared) port that enables you to beam information to another device with an IR port. The IR port is located on the side of your smartphone closest to the stylus, near the top. You can also beam using the Bluetooth wireless technology on your smartphone. The normal range for beaming with IR is about 20 centimeters (eight inches). The maximum range for beaming with Bluetooth technology is about 10 meters
(30 feet). Performance and range are affected by physical obstacles, radio interference from nearby electronic equipment, and other factors. TIP For best results, the path between the two devices must be clear of obstacles, and both devices kept stationary. If you have difficulty beaming, shorten the distance and avoid bright sunlight. DID YOU KNOW? The type of information you can beam depends on the type of device you are beaming to. Other Windows Mobile 6 Professional devices are always compatible with your Treo Pro smartphone. Beaming an entry or file BEFORE YOU BEGIN To beam using Bluetooth technology, make sure your smartphone has the Bluetooth feature turned on (see Entering basic Bluetooth settings). 1 Highlight the entry or file you want to beam. 2 Press Menu (right softkey) and select Beam (the menu item changes names based on the type of item you highlighted). In Contacts, press Menu
(right softkey) and select Send Contact
> Beam. 274 B E A M I N G I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc. 3 Do one of the following:
Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 12 R E T P A H C Bluetooth: When the name of the receiving device appears, select it to begin the transfer. A blue icon indicates a Bluetooth connection. IR: Select Infrared. Point the IR port on your smartphone directly at the IR port of the receiving device. A red icon indicates an IR connection. 4 Wait for Done to appear next to the name of the receiving device before you continue using your smartphone. TIP The regional setting determines the list of characters that can be used when info is beamed between devices. If you try to send or receive a character that is not on the list, it appears as a question mark (see Setting display formats). B E A M I N G I N F O R M A T I O N 275 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Turning on the option to receive beamed information By default, the option to receive beamed information on your smartphone is turned off. You need to turn the beam option on before you can receive information being beamed from another device. 1 Press Start 2 Select the Connections tab, and then and select Settings. select Beam
. 3 Check the Receive all incoming beams box. Receiving beamed information 1 Press End to turn on your screen if it is not already on. 2 If you are beaming over an IR connection, point the IR port on your smartphone directly at the IR port of the transmitting device. 3 When the Receiving Data message appears, select Yes to receive the beam. Using expansion cards The expansion card slot on your smartphone enables you to add microSD cards to extend the storage capacity of your smartphone. For example, microSD expansion cards can store the following:
Pictures
Videos
MP3 audio files
Email attachments
Games
Applications
Databases Expansion cards are sold separately. TIP We recommend that you purchase preformatted expansion cards. To format a card on your own, you need to connect a card reader (sold separately) to your computer. 276 U S I N G E X P A N S I O N C A R D S Final Draft #6 Confidential Palm, Inc. Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Inserting and removing expansion cards 1 With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel. TIP The expansion card slot has a push-push mechanism: push in gently to insert a card;
push in gently to remove it. 12 R E T P A H C 2 Insert the card with the label facing up and the notch pointing toward the Wi-Fi button. 3 Push the card into the slot until you feel the card click into place. 1 2 1 Notch 2 Wi-Fi button 4 Replace the back panel. 5 To remove an expansion card, repeat step 1 to remove the back panel, and then push the card in to release it. 6 Replace the back panel. U S I N G E X P A N S I O N C A R D S 277 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Opening applications on an expansion card After you insert an expansion card into the expansion card slot, you can open any of the applications stored on the expansion card.
TIP To run an application on an expansion card, your smartphone must have enough free space in the internal memory to run the application. 1 Insert the expansion card into the expansion card slot. and select Programs. 2 Press Start 3 Select File Explorer 4 Tap the Show list in the upper-left and
. select Storage Card. 278 U S I N G E X P A N S I O N C A R D S
* Show list 5 Select the application you want to open. Saving files to an expansion card You can save space on your smartphone by saving files to an expansion card. For example, when you create new Word Mobile documents, notes, Excel Mobile workbooks, pictures, videos, and audio files, you can save them directly to an expansion card. Saving files to an expansion card also makes it easy to share those files with others. (Some applications may not support this feature.) 1 Insert an expansion card into the expansion card slot. Final Draft #6 Confidential Palm, Inc. Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 2 Open the application from which you 1 Insert an expansion card into the want to save the info. expansion card slot. 3 Press Menu (right softkey) and select 2 Open the application from which you Options or Tools > Options. want to move the info. 4 Select the option for where to save info, 3 Go to the list view, tap the Show list in and then select Storage Card. The option name changes depending on the application you are in. the upper-left, and highlight the file or application you want to move. 4 Press Menu (right softkey) and select 12 R E T P A H C TIP If you dont see a Save to option on the Options screen, look on the other tabs (if present). If you still cant find a Save to list, the application may not support this feature. 5 Press OK
. Moving info between your smartphone and an expansion card from within an application In certain applicationsfor example, Pictures & Videos and the Office Mobile applicationsyou can move files directly to another location. For applications that do not support this feature, see Moving info between your smartphone and an expansion card using File Explorer. Rename/Move. 5 Select the Location list, and then select where you want to move the info:
Storage card or Main memory. 6 Press OK
. Moving info between your smartphone and an expansion card using File Explorer 1 Insert the expansion card into the expansion card slot. and select Programs. 2 Press Start 3 Select File Explorer 4 Highlight the file or application you want to copy or move (see Exploring files and folders). TIP Your applications are usually located in the My Device/Program Files folder. U S I N G E X P A N S I O N C A R D S 279 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 5 Press Menu (right softkey) and select 5 Select the folder or files you want to Edit > Copy or Edit > Cut. view. 6 Go to the folder where you want to 6 Press OK
. place the selected item. 7 Press Menu (right softkey) and select Edit > Paste. 8 Press OK
. Viewing available expansion card memory 1 Insert the expansion card into the expansion card slot. 2 Press Start 3 Select the System tab, and then select and select Settings. Memory
. 4 Select the Storage Card tab. 5 Press OK
. Exploring files on an expansion card 1 Insert the expansion card into the expansion card slot. and select Programs. 2 Press Start 3 Select File Explorer 4 Tap the Show list in the upper-left and
. select Storage Card. 280 U S I N G E X P A N S I O N C A R D S Renaming an expansion card If you change the contents of an expansion card, you may want to rename the card to better match its contents. TIP Before copying information to or renaming the files or folders on an expansion card, or renaming the card itself, make sure the card is not write-protected. See the instructions that came with your card for details. 1 Insert the expansion card into the expansion card slot. and select Programs. 2 Press Start 3 Select File Explorer 4 Tap the Show list in the upper-left and
. select My Device. 5 Highlight the current expansion card name (Storage Card by default). 6 Press Menu (right softkey) and select Rename. 7 Enter a new name for the card. 8 Press OK
. Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Encrypting an expansion card When you encrypt an expansion card, the info on the card can be read only by your smartphoneso no one can see whats on the card if it gets lost or stolen. 1 Insert the expansion card into the expansion card slot. 2 Press Start 3 Select the System tab, and then select and select Settings. Encryption. 4 Check the Encrypt files when placed on a storage card box. NOTE If your organization enforces an encryption policy, you can see that the box is checked but cannot uncheck it. Accessing information on a remote computer Remote Desktop Mobile is a technology that allows you to use your smartphone to connect to a remote computer in a different location. For example, you can connect to your work computer and have access to all of your applications, files, and network resources as though you were in front of your computer at work. You can leave applications running at work and then see your work computers desktop displayed on your smartphone, with the same applications running. Accessing a remote computer BEFORE YOU BEGIN Ask the remote computer administrator for your computer username, password, and domain if you dont know them. and select Programs. 1 Press Start 2 Select Remote Desktop Mobile
. 3 Enter the name of the computer you want to access. If you are accessing a computer youve already entered, select the computer name from the list. 4 Enter the username, password, and domain you use to access the remote computer. 5 Press OK
. A C C E S S I N G I N F O R M A T I O N O N A R E M O T E C O M P U T E R 281 Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S Customizing Remote Desktop Mobile and select Programs. 1 Press Start
. 2 Select Remote Desktop Mobile 3 Press Menu (right softkey) and select Options. 4 On the Display tab, select any of the following options:
Colors: Set how to display colors from the remote computer on your smartphone screen. Full screen: Set whether you want the remote computer display to take up your entire smartphone screen Fit remote desktop to screen: Set whether you want to resize the remote computer display so that the entire display fits on your smartphone screen. 5 Select the Resources tab, and then select one or both of the following options:
Device storage: Set whether to map your smartphones storage memory to the remote computer. Remote desktop sound: Sets whether sounds from the remote computer are muted completely, played on the remote computer, or played on your smartphone. 6 Press OK
. Calculator You can use Calculator for basic arithmetic calculations, such as addition, subtraction, multiplication, and division. Performing calculations 1 Press Start and select Calculator. 282 C A L C U L A T O R Final Draft #6 Confidential Palm, Inc. 12 R E T P A H C Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 2 Enter numbers and perform calculations, including the following:
Clears the last digit in a multi-digit entry. Using the Calculator memory
To store a displayed number, tap the box to the left of the entry box. An M appears in the box. Clears the current calculation or the displayed number. Calculates the reciprocal of a number. Calculates percentage. Calculates the square root of a number. Switches a number between negative and positive. TIP You can paste numbers into Calculator as well as copy calculation results to be pasted into another app. TIP For more advanced calculations, use Excel Mobile. See Excel Mobile for details. DID YOU KNOW? When you store a number in memory, it replaces the number that is currently stored.
To add the displayed number to the number stored in memory, tap press P. or
To display the number stored in memory, tap
To clear the memory, tap
. C A L C U L A T O R 283 Final Draft #6 Confidential Palm, Inc. Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L S 12 R E T P A H C 284 C A L C U L A T O R Final Draft #6 Confidential Palm, Inc. Your personal settings Customizing is optional. But why not personalize your Palm Treo Pro smartphone to make it match your lifestyle and work even harder for you?
You can easily customize the sounds, fonts, screen colors, and more on your smartphone. Take advantage of various levels of security. Prevent making an accidental (and expensive) phone call by locking the keyboard. Some preference settings can help extend the life of your battery. There are lots of ways to make your smartphone work better for you. Benefits
Conserve power
Secure your phone and your data
Make your screen easy to read
Streamline smartphone use CHAPTER 13 285 Final Draft #6 Confidential Palm, Inc. In this chapter Today screen settings. 287 System sound settings. 288 Display and appearance settings . 290 Application settings . 292 Locking your smartphone and info . 297 System settings . 302 Connection settings . 309 Final Draft #6 Confidential Palm, Inc. Y O U R P E R S O N A L S E T T I N G S Today screen settings Selecting your Today screen background 1 Press Start and select Settings. TIP You can also open Settings from your Today screen by pressing Settings (right softkey). 2 On the Personal tab, select Today
. TIP To change the color theme for your smartphone, select a new theme from the Appearance tab in Today Settings (see Changing the system color scheme). Selecting which items appear on your Today screen 1 Press Start 2 On the Personal tab, select Today 3 Select the Items tab. and select Settings. 13 R E T P A H C 3 On the Appearance tab, check the Use this picture as the background box. 4 Select Browse. 5 Select the picture you want to use. 6 Press OK
. 4 Check the boxes next to the items you want to appear on your Today screen, and uncheck any items that you do not want to appear. 5 (Optional) Highlight an item and select Move Up or Move Down to change the T O D A Y S C R E E N S E T T I N G S 287 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S order in which items appear on the Today screen. 2 To hear all sounds again, slide the
. Ringer switch to Sound On 6 (Optional) Highlight an item and select Options (if available) to configure the settings for the item. Press OK to return to Today Settings. 7 Press OK
. DID YOU KNOW? There are lots of third-party plug-ins available for your Today screen. System sound settings When youre in a meeting, at the movies, or anywhere that silence is required, you can immediately silence all sounds on your smartphone, including Calendar notifications and system sounds. This does not mute the speaker during phone calls. Silencing sounds 1 Slide the Ringer switch to Sound
. The smartphone vibrates Off briefly. When you slide the Ringer switch back to the Sound On position, it restores the previous sound settings. For example, if the smartphone ring volume is set to the loudest setting and you slide the Ringer switch to Sound Off, you do not hear the smartphone ring. When you move the Ringer switch back to Sound On, the smartphone ring volume is still set to the loudest setting. 1 2 1 Sound On 2 Sound Off TIP Can't get music to play out of the built-in MP3 player? Check the Ringer switch. If its set to Sound Off, you wont be able to hear music. DID YOU KNOW? Your smartphone includes a silent alarm that can vibrate even when the Ringer switch is set to Sound Off. 288 S Y S T E M S O U N D S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R P E R S O N A L S E T T I N G S Selecting Sounds & Notifications 1 Press Start 2 On the Personal tab, select Sounds &
and select Settings. Notifications
. 3 On the Sounds tab, set any of the following options:
the volume level when this sound is turned on. Hardware buttons: Turns sounds associated with pressing buttons on/off, and sets the volume level when this sound is turned on. 13 R E T P A H C TIP To add, preview, delete, and send sounds, select the Manage tab. To add a sound, press Menu (right softkey), select Add, and navigate to the sound file. To play a sound, select it and press Play (left softkey). To delete a sound, highlight it and press Backspace. To send a sound, highlight it, press Menu (right softkey), and select Beam Sound or Send Sound. 4 Select the Notifications tab and set any of the following options:
Events: Turns sounds on/off for system warnings and error messages. Programs: Turns sounds on/off in the applications on your smartphone. Notifications: Turns alarms and reminders on/off in the applications on your smartphone. Screen taps: Turns sounds associated with tapping the screen on/off, and sets S Y S T E M S O U N D S E T T I N G S 289 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S Event: Specifies the action for which you want to change the settings. NOTE The settings described here apply to all event types except phone calls. To set notifications for the various phone call types, see Selecting ringtones and display notices. Play sound: Lets you turn the sound on/off for the selected event. To select a different sound, select the list to the right of this setting, and then select a different sound. To preview the sound, select Play Sound, and then select Play. Repeat: Indicates whether the sound plays more than once, if turned on. Display and appearance settings Adjusting the brightness 1 Press Option 2 Press Left and then press and Right to adjust the brightness for when your smartphone is running on battery power and when it is running on external power. 3 Press OK
. Changing the text size and clarity 1 Press Start 2 Select the System tab, and then select and select Settings. Screen
. Display message on screen: Indicates whether a notification message appears onscreen for the selected event. 3 Select the Text Size tab. 4 Press Left and Right text size. to adjust the Vibrate when ringer switch off/on:
Indicates whether your smartphone vibrates to notify you about the selected event. 5 Select the Clear Type tab. 6 To smooth the edges of screen fonts, check the Enable Clear Type box. 7 Press OK
. 5 Press OK
. 290 D I S P L A Y A N D A P P E A R A N C E S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R P E R S O N A L S E T T I N G S Displaying the clock You can display a clock at the top of every screen. You can also choose between a digital and an analog clock display. Setting display formats 1 Press Start 2 Select the System tab, and then select and select Settings. Regional Settings
. 1 Press Start 2 Select the System tab, and then select and select Settings. Clock & Alarms
. 3 Select the More tab. 13 R E T P A H C 3 On the Region tab, select a region from the list. The region selection determines all display formats (date, time, and so on) on your smartphone unless you use another Regional Settings field to select a different format for a specific type of display item. 4 (Optional) Select any of the following tabs to customize individual format settings:
Number: Sets the decimal symbol and number of decimal places, the digit grouping symbol and group size, list 4 To display the clock, check the Display the clock on the title bar in all programs box. 5 Press OK 6 To change the clock display format, tap and hold the clock and select Analog or Digital. If you select analog format, a clock icon appears displaying the time. D I S P L A Y A N D A P P E A R A N C E S E T T I N G S 291 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S separators, negative number sign symbol and format, leading zero display, and measurement system (metric vs. U.S.). 3 On the General tab, select Align Screen. 4 Tap the screen where indicated. 5 Press OK
. Currency: Sets the currency symbol and position, the decimal symbol and position, digit grouping symbol and group size, and negative number format. Time: Sets the time style, separators, and AM and PM symbols. Date: Sets the short date style, separators, and long date style. 5 Press OK
. Aligning the screen to correct tapping problems Occasionally, your screen may need to be readjusted. You know your screen needs adjustment when the wrong feature is activated when you tap the screen. To fix the problem, align the screen. 1 Press Start 2 Select the System tab, and then select and select Settings. Screen
. Changing the system color scheme 1 Press Start 2 On the Personal tab, select Today
. 3 On the Appearance tab, select a theme and select Settings. in the list. 4 Press OK
. TIP You can also set the background for your Today screen (see Selecting your Today screen background). Application settings Arranging the Start menu You can change the seven applications listed on the Start menu. You can still access the remaining applications by selecting Programs from the Start menu, and then selecting the applications icon. 1 Press Start and select Settings. 292 A P P L I C A T I O N S E T T I N G S Final Draft #6 Confidential Palm, Inc. Y O U R P E R S O N A L S E T T I N G S 2 On the Personal tab, select Menus
. 1 Press Start 2 On the Personal tab, select and select Settings. Buttons
. 13 R E T P A H C 3 Check the boxes next to the applications you want to see in the Start menu. 4 Press OK
. TIP Dont forget the six icons across the top of the Start menu. Theyre the apps you opened most recently, and its easy to get back to them: just use the 5-way to select one of the icons. Reassigning buttons You can use Buttons Settings to select which applications to associate with many of the buttons and key combinations on your smartphone. 3 On the Program Buttons tab, highlight the button or key combination you want to change in the Button list. The hardware buttons are mapped to the following items:
Start
= Start menu OK
= OK/Close Option Internet Explorer
+ Phone/Send
Option
+ Start
= File Explorer Option
+ OK
= Task Manager Option
+ Calendar
= Calculator A P P L I C A T I O N S E T T I N G S 293 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S Option
+ Messaging
= Tasks Hold Side = Camera 4 Select the Assign a program list, and then select the application you want to assign to the button or key combination you selected. 5 Select the Up/Down Control tab and and adjust the settings for the Up Down buttons on the 5-way. 6 Press OK
. Setting up voice commands IMPORTANT The Voice Command application is available only for English, French, and German. Voice commands enable you to use speech to execute some commands on the Start menu and the Programs screen. 1 Assign the Hold Side button to Voice Command. See Reassigning buttons for details. 2 Press Start 3 On the Personal tab, select Voice and select Settings. Command
. 4 Check the Enabled box. 5 Select the items you want to enable. If an item is highlighted and the Options button is active, select Options to choose the features you want enabled for the highlighted item. 6 Select Notifications and select the options for how you want to receive voice command notifications. Using voice commands IMPORTANT Do not use voice commands in your car until you read the End user notice about this kind of usage; see the safety and legal information included in your smartphone package for information. 294 A P P L I C A T I O N S E T T I N G S Final Draft #6 Confidential Palm, Inc. 1 Set the Ringer switch at the top of your smartphone to Sound On
. 2 Hold your device close to your mouth and press and release the assigned Voice Command button (see Setting up voice commands). A tone plays and a microphone icon appears at the top of your screen. 3 In a clear voice say the command. For example:
To access Help: Say Help. After Voice Command finishes speaking, a microphone icon appears at the top of your screen. Say your answer. For example, say General to access general Help topics. To access your Calendar: Say Start Calendar. To access your music: Say Start Windows Media. After Voice Command finishes speaking, a microphone icon appears at the top of your screen. Say your answer. Y O U R P E R S O N A L S E T T I N G S TIP You can move quickly through voice commands by stopping the voice command response before it finishes. When Voice Command responds, you can press the Voice Command button before it completes the question. After the microphone icon is visible, you may say your answer. 13 R E T P A H C Setting input options 1 Press Start 2 On the Personal tab, select Input 3 On the Input Method tab, set any of the and select Settings. following options:
NOTE The Input Method options you specify apply only to entering info using the screen. You can still enter info using your smartphones keyboard regardless of the onscreen input method you choose. A P P L I C A T I O N S E T T I N G S 295 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S Input method: Specifies which onscreen input method you want to use:
Block Recognizer: Use a single stroke to write letters, numbers, symbols, and punctuation, which are then converted into typed text. Use gestures to enter Return and Backspace.
Keyboard: Tap keys on the onscreen keyboard to enter text.
Letter Recognizer: Write individual letters, numbers, and punctuation, which are converted into typed text. Large/Small keys: If you selected Keyboard, select whether to use large or small onscreen keys. If you select Large keys, check the box if you want to use gestures for the space bar and the Backspace, Shift, and Return keys. Options: If you selected Letter Recognizer, select Options and select the options you want. 4 Select the Word Completion tab and set any of the following options:
296 A P P L I C A T I O N S E T T I N G S Suggest words when entering text:
Indicates whether word suggestions appear as you enter text. You can also specify how many letters you want to enter before a suggestion appears, how many suggestions you want to see, and whether a space appears after you insert a suggested word. TIP To enter a suggested word, press Down to highlight the suggestion, and then press Center to accept it. Clear Stored Entries: Deletes the database of word suggestions. Enable Auto Correct: Indicates whether common misspellings such as teh are corrected automatically. Final Draft #6 Confidential Palm, Inc. 5 Select the Options tab and set any of the following options:
Voice recording format: Specifies the format in which you save voice notes. Default zoom level for writing:
Specifies the initial size of text entered from onscreen writing methods. Default zoom level for typing:
Specifies the initial size of text entered using the keyboard. Capitalize first letter of sentence:
Specifies whether the first letter of a sentence automatically appears in uppercase, without requiring you to press a Shift key. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S Scroll upon reaching the last line:
Specifies whether the display automatically scrolls when you select the last line of visible info. 6 Press OK
. Locking your smartphone and info Your smartphone includes several features that help you protect it from inadvertent use and keep your information private. The security software lets you use your smartphone for emergency calls, such as dialing your national emergency number
(such as 911, 112, or 999), even if it is locked. Keyguard: Manually disables all buttons and the screens touch-sensitive feature to prevent accidental presses in your briefcase or pocket. Auto-Keyguard and touchscreen lockout: Automatically enables Keyguard after a period of inactivity and lets you L O C K I N G Y O U R S M A R T P H O N E A N D I N F O 297 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S disable the screens touch-sensitive feature during an active call. SIM card Lock: Requires a PIN to turn on your phone so you can make and answer calls. System password lock: Requires a password to see any information on your smartphone. TIP To avoid accidentally pressing onscreen buttons while youre holding your smartphone up to your ear to speak, you can disable the screens touch-sensitive feature during active calls. When the screens touch-sensitive feature is disabled, you must use the 5-way navigator to access items on the screen. Locking your keyboard (Keyguard) By default, your keyboard locks so that you dont accidentally press buttons or activate screen items while your smartphone is in a pocket or bag. To dismiss Keyguard: Press Center
. To manually turn on Keyguard when your smartphone screen is on: Do one of the following:
Press and hold End
Press Option
+ End
. TIP If youre using a headset or hands-free device and your smartphone is in a pocket or bag, you can manually turn on Keyguard during a call to prevent accidental key presses TIP If your Today screen is displayed and youre not on a call, you can also turn on Keyguard by pressing End. Turning on Auto-Keyguard Auto-Keyguard enables you to configure the Keyguard feature. 1 Press Start 2 On the Personal tab, select and select Settings. Keyguard
. 3 Select the Auto-Keyguard list and disable the Auto-Keyguard feature or set the period of inactivity that passes before the keyboard automatically locks. 298 L O C K I N G Y O U R S M A R T P H O N E A N D I N F O Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S card is locked, you must enter the PIN to power on your phone to make or receive calls, except for emergency numbers. The SIM card remains locked even if you move the card to another phone. To unlock your SIM card, turn on the phone and enter your PIN. BEFORE YOU BEGIN Make sure your phone is on and that youre inside a coverage area (see Turning your phone on). Get your default PIN from your wireless service provider. and select Settings. 1 Press Start 2 On the Personal tab, select Phone 3 Select the PIN tab. L O C K I N G Y O U R S M A R T P H O N E A N D I N F O 299 4 Press OK
. Locking your screen 1 Press Start 2 On the Personal tab, select and select Settings. Keyguard
. 3 Under Disable touchscreen, check or uncheck the While on a phone call box to determine whether the screens touch-sensitive feature is disabled during a call. 4 Press OK
. Locking the SIM card You can lock your SIM (Subscriber Identity Module) card to prevent unauthorized use of your mobile account. When your SIM Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S 4 Check the Require PIN when phone is used box. 5 Enter the PIN and press OK 6 Turn your phone off to activate the
. phone lock feature. Your SIM card locks when you turn off your phone and turn it back on. When your SIM card is locked, you can unlock your SIM card by entering your PIN. TIP If your wireless service provider changes the PIN, you need to change it on your smartphone. Press Start and select Settings. On the Personal tab, select Phone. Select the PIN tab, and then select Change PIN. NOTE You need your PIN number to edit your PIN number or remove the locking feature. If you enter an incorrect PIN more times than allowed by your wireless service provider, the SIM card locks. After the SIM card locks, you need the PUK to unlock the SIM card. Contact your wireless service provider for more information and the PUK. Locking your smartphone To protect your personal information, you can lock the system so that you need to enter your password to access any of your information or use other features of your smartphone. IMPORTANT If you lock your system, you must enter the exact password to unlock it. If you enter an incorrect password, you are given another chance. Each time an incorrect password is entered, you are given progressively longer time periods between your chances to enter the password. If you forget the password, you need to perform a hard reset to resume using your smartphone. Performing a hard reset deletes all the entries in your smartphone. However, you can restore all previously synchronized info the next time you sync (see Synchronizing information). 1 Press Start 2 On the Personal tab, select Lock 3 On the Password tab, check the and select Settings. Prompt if device unused for box to turn on the password feature. 300 L O C K I N G Y O U R S M A R T P H O N E A N D I N F O Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S 4 Select the first list, and then select how long a period of inactivity must pass before you are prompted to enter a password to unlock the system. 5 Select the Password type list, and then select a format for your password:
Strong alphanumeric: A strong alphanumeric password must contain at least seven characters and must contain a combination of letters, numerals, and punctuation. You must press Option or Alt before entering numerals or punctuation. Simple PIN: A simple PIN must contain at least four characters and includes numerals only. You do not need to press Option before entering the PIN numerals. 6 Select Password and enter your password. 7 Select Confirm and enter the password again. TIP If you lock your smartphone and use a Simple PIN as the password, you can dial an emergency number by entering the number in the password field and pressing Phone/Send. You do not need to press Option before entering the number. However, if you select Strong alphanumeric as the password type, you must first press Option twice before entering an emergency number in the password field. Entering owner information You can enter personal information that you want to associate with your smartphone, such as your name, company name, and phone number. You can also set whether you want this information to appear when you turn on your smartphone. If you lose your smartphone, this feature can help the person who finds it return it to you. 1 Press Start 2 On the Personal tab, select Owner and select Settings. Information
. 8 (Optional) Select the Hint tab and enter a hint to help you recall your password. 3 On the Identification tab, enter any of the information you want to include. 9 Press OK
. L O C K I N G Y O U R S M A R T P H O N E A N D I N F O 301 Final Draft #6 Confidential Palm, Inc. Y O U R P E R S O N A L S E T T I N G S 13 R E T P A H C 4 Select the Notes tab and enter any additional text you want to include. 5 Select the Options tab and check the boxes to indicate which info (if any) you want to appear on the screen when you turn on your smartphone. 6 Press OK
. TIP You can also display your Owner Information on your Today screen. See Selecting which items appear on your Today screen for details. 302 S Y S T E M S E T T I N G S System settings Setting the date and time Use Clock & Alarms Settings to set the time zone, time, and date for your home location and a location that you visit. To set the display format for the date and time, see Setting display formats. 1 Press Start 2 Select the System tab, and then select and select Settings. Clock & Alarms
. 3 On the Time tab, select Home. 4 Select the first list, and then select the time zone for your home location. Final Draft #6 Confidential Palm, Inc. 5 Select the hour and press Up or 6 Select the month and press Up to increase or decrease the Down hour setting. Repeat this process for the minute, seconds, and AM/PM settings. or to increase or decrease the Down month setting. Repeat this process for the date and year settings 7 (Optional) Select Visiting and set the info for a location that you visit often. 8 Press OK 9 If prompted, select Yes to accept your
. changes. Synchronizing the date, time, and time zone with the network By default your smartphone synchronizes the date, time, and time zone with your wireless service providers network whenever your phone is on and you are inside a coverage area. 1 Press Start 2 Select the System tab, and then select and select Settings. Clock & Alarms
. 3 Select the More tab. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S 4 To disable this option, uncheck the Enable local network time box. 5 If you want to keep your smartphone date and time set for your selected location, uncheck the Use network time zone box. Setting system alarms System alarms let you set alarms that are not associated with a task or appointment. For example, you can use your smartphone as an alarm clock when you travel, or set alarms to remind you when its time to take medication or pick up the kids. 1 Press Start 2 Select the System tab, and then select and select Settings. Clock & Alarms
. 3 Select the Alarms tab. S Y S T E M S E T T I N G S 303 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S 4 Check a box to turn on that alarm. 5 Select Description next to the box you checked and enter a description for the alarm. 6 Tap the days of the week you want the alarm to go off. You can select multiple days for each alarm. 7 Tap the time, set the time you want the alarm to go off, and press OK
. 8 Select the alarm icon and check the boxes to select how you want the alarm to go off. You can choose a single sound, a repeating sound, a flashing light, or vibration. TIP To change the alarm sound, select the alarm sound icon, select the Play Sound list, and then select the alarm sound you want to use. 9 Press OK 10 If prompted, select Yes to accept your twice. changes. Managing identity certificates Your smartphone may include preinstalled certificates. Certificates are digital documents that are used to authenticate and exchange information on networks. Certificates can be issued for a user, a device, or a service. 1 Press Start 2 Select the System tab, and then select and select Settings. Certificates
. 3 Select any of the following tabs:
Personal: Displays certificates that establish your identity when you log in to a secured network, such as a corporate network. Intermediate: Displays certificates issued from a root certificate whose purpose is to then issue personal certificates. Root: Displays certificates that identify the computers, such as servers, to which you connect. These certificates help prevent unauthorized users from accessing your smartphone and information. 4 To view certificate details, select the certificate. 5 Press OK
. 304 S Y S T E M S E T T I N G S Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S TIP To delete a certificate, highlight the certificate name, press and hold Center on the 5-way, and then select Delete from the shortcut menu. Enabling error reporting Error Reporting sends info that helps diagnose application errors for devices running Windows Mobile software. When an error is detected, a text file is created. You can review the file and choose whether you want it delivered to Microsoft Support. The information is used by programming groups at Microsoft for quality control and is not used for tracking individual users or installations for any marketing purpose. The info that is collected is technical info about the state of your system when the error occurred. No documents (or any info contained in them) are intentionally sent with the report. To ensure further security, the report is transmitted via a secure connection and is kept confidential and anonymous in a limited-access database. DID YOU KNOW? This error reporting method meets the privacy regulations of the European Union (EU) as well as the Fair Information Practice Principles of the Federal Trade Commission in the United States. To view the Fair Information Practice Principles, visit the Federal Trade Commission website at ftc gov/
reports/privacy3/fairinfo htm Your smartphone must be connected to your computer when you send the error reportprovided your computer is connected to the Internet. 1 Press Start 2 Select the System tab, and then select and select Settings. Error Reporting
. 3 Select whether you want to enable or disable error reporting. 4 Press OK
. How much storage space do I have left?
1 Press Start and select Settings. 2 Select the System tab, and then select Memory
. 3 Select either of the following tabs:
Main: Displays the amount of memory assigned to your applications and info, S Y S T E M S E T T I N G S 305 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S as well as the amount of memory in use versus the available memory. 4 Press OK
. Optimizing power settings 1 Press Start 2 Select the System tab, and then select and select Settings. Power
. 3 On the Battery tab, view the power remaining in your battery. TIP If storage memory is low, consider using an expansion card to store files (see Using expansion cards). If program memory is low, close some applications to avoid slow smartphone performance (see Closing applications). You can also tap Find at the bottom of the screen to search for large files to delete and free up memory TIP You can also open Memory settings by selecting the running programs icon in the upper-right corner of the Today screen, and then selecting the memory icon. Storage Card: Displays the amount of memory available on an expansion card that is inserted in the expansion slot on your smartphone. TIP An easy way to check the battery level is by tapping the battery icon in the title bar. 4 Select the Advanced tab and set whether your smartphone screen turns off automatically after a specified period of inactivity. You can assign different intervals for battery power and external power. 306 S Y S T E M S E T T I N G S Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S Turning wireless services on/off To quickly turn all wireless services on or off, press and hold Power
. Follow these steps to turn individual wireless features on or off. 1 On the Today screen, select your wireless service provider name, or select Phone off if your wireless service provider name is not displayed. 2 Select a wireless feature to turn it on or off. The current state of the feature, ON or OFF, appears on a gray background. The description of the feature tells you what you can change it to. In the illustration, Airplane Mode and Wi-Fi are off, and Phone and Bluetooth are on. S Y S T E M S E T T I N G S 307 5 Select the Screen Saver tab, and check the box to enable the screen saver feature, or uncheck it to disable the screen saver. 6 Press OK
. TIP To conserve additional battery power, disable the screen saver, or adjust the display backlight setting. Press Start and select Settings. Select the System tab, and then select Backlight. On the Battery Power tab, set whether the display backlight turns off automatically after a period of inactivity. You can also select the External Power tab to turn off the backlight when your smartphone is connected to an external charging source. Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S TIP To change the settings for one of the displayed wireless features, press Settings
(right softkey) and select the wireless feature you want to change. 3 Press OK You can also turn wireless services on and off by tapping the signal-strength icon at the top of the screen and selecting Comm Manager. Updating the system software Windows Update for Windows Mobile lets you download security updates and other important updates to the Windows Mobile operating system software on your smartphone. 1 Press Start 2 Select the System tab, and then select and select Settings. Windows Update. 308 S Y S T E M S E T T I N G S 3 On the Update Setup screen, press Next (right softkey). TIP Select View privacy statement to read about how using Windows Update affects the personal information on your smartphone. 4 Select whether you want to run Windows Update manually or you want it to check for updates automatically, and press Next (right softkey). 5 If you selected automatic updates, check the Use my data plan to check for and download updates box if you want to use your data plan instead of your basic wireless plan to update your Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S smartphone. Using your data plan means that updates may occur more frequently but may result in additional data charges. Press Next (right softkey). 6 Press Finish (left softkey). If you selected Automatic in step 4, Windows Update periodically checks for and downloads updates automatically. If you selected Manual in step 4, you can check for updates at any time by opening Windows Update and pressing Check Now (left softkey). To view detailed results of the last check for updates, press Menu (right softkey) and select View details. TIP To switch between manual and automatic updates, open Windows Update, press Menu
(right softkey), and select Change Schedule. To select or deselect the option to use your data plan to check for and download updates, press Menu (right softkey) and select Connections. Connection settings Managing ISP settings Your smartphone is already set up to connect to the Internet using a high-speed data connection on your wireless service providers network. To connect to the Internet, simply start Internet Explorer Mobile. For special situations, such as connecting to your internet service provider (ISP) or to a remote access server (RAS), you can set up another connection. BEFORE YOU BEGIN Obtain the following information from your ISP or system administrator:
ISP server phone number or access point
Username
Password 1 Press Start 2 Select the Connections tab, and then and select Settings. select Connections
. 3 On the Tasks tab, select Manage existing connections. C O N N E C T I O N S E T T I N G S 309 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S 4 Select the Modem tab. 5 Highlight the connection you want to view or change and select Edit, or select New to create a new connection. 6 Follow the onscreen instructions to edit or create the connection. Connecting to a VPN If you want to use your smartphone to access your corporate email account or other files on your corporate server, you may need to set up a VPN (virtual private network). A VPN enables you to log in to your corporate server through the companys firewall (security layer). You can use the built-in Bluefire VPN client to make a VPN connection. BEFORE YOU BEGIN Check with your companys system administrator to see if a VPN is required to access the corporate network. If so, ask your corporate system administrator for the following information:
The gateway address and type
The authentication method: group or certificate
The group ID and password 310 C O N N E C T I O N S E T T I N G S
The user authentication method 1 Press Start 2 Select Install Bluefire VPN and select Programs. 3 Do one of the following Set up a new connection: Press Menu
(right softkey) and select Connection >
Add. Follow the onscreen instructions, entering the information provided by your system administrator. Edit or delete a connection: Press Menu (right softkey) and select Connection > Edit or Connection >
Delete. Connect using an existing connection: Select the Connection list, select the connection you want to use, and press Connect (left softkey). Final Draft #6 Confidential Palm, Inc. TIP Select menu items to import, export, or update your VPN policy; view statistics about a connection; or set options for the statistics log. Setting up a proxy server 1 Press Start 2 Select the Connections tab, and then and select Settings. select Connections
. 3 On the Tasks tab, select Set up my proxy server. 4 Check both the This network connects to the Internet and the This network uses a proxy server to connect to the Internet boxes. 5 Select Proxy server and enter the proxy server name. 6 Press OK
. TIP To change settings such as the port number, proxy server type, or credentials, select Advanced. Turning a proxy server on or off Your wireless service provider may require a proxy server to access the Internet using your wireless service providers data 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S connection. However, if you connect to the Internet using a Wi-Fi (see Connecting to a Wi-Fi network) or a VPN (see Connecting to a VPN) connection, the proxy server may prevent your smartphones web browser from locating certain websites. You can use the Internet Proxy application to turn the proxy server on or off, depending on how are you connecting to the Internet. and select Programs. 1 Press Start 2 Select Internet Proxy 3 Do one of the following:
. Turn on the proxy server: Check the Enable Pocket Internet Explorer Proxy box, enter the proxy server information, and select Apply. C O N N E C T I O N S E T T I N G S 311 Final Draft #6 Confidential Palm, Inc. 13 R E T P A H C Y O U R P E R S O N A L S E T T I N G S Turn off the proxy server: Uncheck the Enable Pocket Internet Explorer Proxy box. 4 Press OK
. Ending a data connection If your service plan includes minutes-of-use fees for data connections, you can reduce costs by ending the data connection when youve finished browsing the web. 1 On the Today screen, select your wireless service provider name. 2 Select Data Connection. Enrolling a domain If your company uses Microsoft System Center Mobile Device Manager, you may need to use the Domain Enroll settings to register your smartphone within your companys network. IMPORTANT After you enroll your smartphone in your companys network, your system administrator can turn various features on your smartphone on and off. If a feature, such as the camera or messaging, worked previously and this feature no longer works after enrollment, contact your system administrator to find out if this feature is disabled on your smartphone. 1 Press Start 2 Select the Connections tab, and then and select Settings. select Domain Enroll
. 3 Press Enroll (right softkey). 4 Follow the onscreen instructions to complete the enrollment process. 312 C O N N E C T I O N S E T T I N G S Final Draft #6 Confidential Palm, Inc. Troubleshooting Although we cant anticipate all the questions you might have, this chapter provides answers to some of the most commonly asked questions. For additional information and answers to other common questions, visit palm.com/treoproumts-support. CHAPTER 14 313 Final Draft #6 Confidential Palm, Inc. In this chapter Transferring info from another device . 315 Reinstalling the desktop software . 315 Resetting your smartphone . 316 Performance. 319 Screen . 320 Network connection. 321 Synchronization . 325 Email . 332 Web . 335 Camera. 336 Third-party applications . 337 Making room on your smartphone. 338 Voice quality . 338 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G Transferring info from another device Reinstalling the desktop software For information on transferring your info from a previous Windows Mobile device or from a Palm OS by ACCESS device to your new Palm Treo ProSM smartphone, visit palm.com/treoproumts-support for instructions. DID YOU KNOW? You can purchase a third-party application that lets you run Palm OS applications on your smartphone. DID YOU KNOW? If you have questions about Windows Mobile, you can go to windowsmobile.com. Search for Palm devices for information. IMPORTANT Do not use a backup utility to transfer your info from another device to your new smartphone. This can cause your smartphone to malfunction. If you have problems synchronizing using your desktop sync software, you may need to reinstall the software. BEFORE YOU BEGIN Make sure your computer profile includes administrator rights to install software. In large organizations, these are usually granted by the system administrator. 1 Shut down your computer and turn it on again. 2 On your computer, click Start > Control Panel > Add or Remove Programs. 3 Remove your desktop software. For computers running Windows XP, the software is called Microsoft ActiveSync. For computers running Windows Vista, the software is called Windows Mobile Device Center. 4 Quit any active applications, including virus scanners and Internet security applications. T R A N S F E R R I N G I N F O F R O M A N O T H E R D E V I C E 315 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G 5 To reinstall the software, switch your smartphone to setup mode and connect your smartphone to your computer and follow the onscreen instructions. See Installing the desktop sync software for detailed instructions. Resetting your smartphone Performing a soft reset Performing a soft reset is similar to restarting a computer. If your smartphone is not responding or you have trouble synchronizing with your computer, a soft reset may help. 1 If your smartphone responds to key presses, press and hold Power turn off your phone. to 2 If the screen display is on, press Power to turn off the screen. 3 Remove the back panel from your smartphone. 316 R E S E T T I N G Y O U R S M A R T P H O N E 4 Slide the stylus out from its slot. 5 Use the stylus tip to gently press the reset button. 6 Wait for the progress bar on the Palm logo screen to fill before continuing to use your smartphone. 7 Slide the back panel into place. Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G TIP You can also do a soft reset by removing the battery and reinserting it. DID YOU KNOW? If the phone or the Bluetooth wireless technology feature was on before a reset, these automatically turn on after the reset. Performing a hard reset A hard reset erases all personal information, such as appointments, contacts, and tasks, as well as programs you have added, such as third-party software on your smartphone. Never do a hard reset without first trying a soft reset. You can restore previously synchronized information the next time you sync. IMPORTANT Synchronize to restore your Outlook data, such as Outlook email, Calendar, Contacts, Notes, and Tasks. You can use a backup and restore solution. Make sure its an application thats approved by Palm, such as the one included on your smartphone. TIP Some third-party applications do not create a backup on your computer when you synchronize. If you do a hard reset, you may lose info in these applications and you need to reinstall the application on your smartphone after the hard reset. Please contact the application vendor to find out if your info is backed up during synchronization. DID YOU KNOW? When you synchronize after a hard reset, the source folder in My Documents changes from Treo My Documents to WM_your name. A hard reset can tell you whether a problem stems from your smartphone or from an application installed on it. If you do not experience the problem after you perform a hard reset, the problem may be related to software you installed. See Third-party applications for suggestions on diagnosing third-party software issues. 1 Synchronize your smartphone with your computer so that your smartphone applications and info can be restored by synchronizing again after you perform the hard reset. 2 Remove the back panel from your smartphone. R E S E T T I N G Y O U R S M A R T P H O N E 317 Final Draft #6 Confidential Palm, Inc. TIP Be sure to dispose of your old battery in an environmentally responsible and legal way. In some areas, disposal in household or business trash is prohibited. Visit palm.com/
environment for more information. DID YOU KNOW? Your smartphone stores all your info even when you remove the battery. 1 Press Power to turn off the screen. 2 With the back panel facing you, press the lower-right corner of the back panel with your right thumb to release the panel. Remove the panel. 14 R E T P A H C T R O U B L E S H O O T I N G 3 Slide the stylus out from its slot. 4 If the screen is off, press Power to wake up the screen. 5 While pressing and holding End
, use the tip of the stylus to gently press and release the reset button. 6 Continue pressing and holding End until the Erase all data? prompt appears. 7 Press Up to confirm the hard reset. 8 Wait for the progress bar on the Treo logo screen to fill before continuing to use your smartphone. 9 Slide the back panel into place. 10 (Optional) Synchronize to restore your previously synchronized info. If you use a backup utility, you may also need to restore a backup to recover additional info and settings. Replacing the battery Your smartphone comes with a replaceable battery. Be sure to use a replacement battery from Palm that is compatible with Treo Pro models. Do not use a battery from any earlier model of smartphone. 318 R E S E T T I N G Y O U R S M A R T P H O N E Final Draft #6 Confidential Palm, Inc. 3 Place a finger in the notch between the stylus and the battery, and then remove the battery. 4 Align the metal contacts on the new battery with the contacts of the battery compartment, and then press the battery into place. 1 2 1 Battery contacts 2 Smartphone contacts 5 Slide the back panel into place. 14 R E T P A H C T R O U B L E S H O O T I N G Performance The applications are running slower than usual 1 Press and hold OK to open Task Manager. 2 Select Stop All to close all your open applications. 3 Press OK If the previous steps dont fix the problem, try doing a soft reset (see Performing a soft reset). If the problem persists, follow these steps to turn off the Voice Command setting, if it is enabled:
1 Press Start 2 Select Personal, and then select Voice and select Settings. Command
. 3 Uncheck the Enabled box. 4 Press OK P E R F O R M A N C E 319 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G TIP Be sure that third-party applications are designed for Windows Mobile 6.1 Professional. Applications written for Windows Mobile 6.1 Standard or earlier versions of Windows Mobile software do not work with your smartphone. If you can try a free version of the software before purchasing it, you can test it first to make sure it works properly. My battery seems to drain quickly If you have a push email solution or if you have set up a schedule for wireless synchronization, check with your email provider or system administrator to make sure that the server is set up properly to work with your smartphone. Incorrect server setup can cause excessive drain on your battery. For more tips on conserving battery life, see Maximizing battery life). I want to charge my smartphone by connecting it to my computer, when when I connect them, a Setup screen appears If you just want to use the connection between your smartphone and your computer to charge your smartphone (and not to sync), you need to turn off setup mode. When the Setup screen appears on your computer, on your smartphone, press Cancel (right softkey), and then press Exit
(right softkey). Screen The screen appears blank 1 If this is the first time you are turning on your smartphone, you need to take out and reinsert the battery to turn on the screen (see Replacing the battery). Alternately, connect your smartphone to a wall outlet using the USB AC charger
(see Charging the battery). 2 If youre on a call, when the time period specified in Backlight Settings expires, the screen dims; one minute later, the screen automatically turns off. Press any key except End to wake up the screen. Pressing End hangs up the call. 3 Look closely at the screen. If you can see a dim image, try adjusting the 320 S C R E E N Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G screen brightness (see Adjusting the brightness). 4 If that doesnt work, perform a soft reset (see Performing a soft reset). 5 If that doesnt work, connect your smartphone to the USB AC charger (see Charging the battery) and perform a soft reset again 6 If you are using a third-party application, make sure that the application supports 320x320 screen resolution. 7 If that doesnt work, perform a hard reset (see Performing a hard reset). The screen doesnt respond accurately to taps or activates wrong features 1 Make sure there is no debris trapped under the edges of the screen. 2 Press Start 3 Select the System tab, and then select and select Settings. Screen
. 4 On the General tab, select Align Screen. 5 Tap the screen where indicated. 6 Press OK
. Network connection Signal strength is weak 1 If youre standing, move about 3 meters
(10 feet) in any direction. 2 If youre in a building, move near a window. Open any metal blinds. 3 If youre in a building, move outdoors or to a more open area. 4 If youre outdoors, move away from large buildings, trees, or electrical wires. 5 If youre in a vehicle, move your smartphone so that its level with a window. 6 Try using a hands-free Bluetooth headset to see if that improves the signal strength. TIP Become familiar with low coverage areas where you live, commute, work, and play so you know when to expect signal strength issues. N E T W O R K C O N N E C T I O N 321 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G My smartphone wont connect to the mobile network 1 Try the suggestions above for weak signals. 2 Turn off your phone and turn it on again
(see Turning your smartphone on/off). 3 Perform a soft reset (see Performing a soft reset). My phone seems to turn off by itself If a system error and reset occur, the phone automatically turns on if it was on before the reset. However, if your smartphone cant determine if your phone was on before the reset, it does not automatically turn on the phone (see Turning your phone on). I cant tell if data services are available The following icons appear in the title bar to indicate whether data services are available:
Your phone is connected to a 3G UMTS network, but you are not actively transmitting data. You can still make or receive calls. 322 N E T W O R K C O N N E C T I O N Your phone is on and a 3G UMTS data connection is active. You can make and receive calls and transmit data simultaneously. Your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. You can still make or receive calls. NOTE In most cases, when your phone is connected to a UMTS network (either 3G or HSDPA) but you are not actively transmitting data, the 3G icon appears. The H icon may appear when your phone is connected to a HSDPA UMTS network, but you are not actively transmitting data. Your phone is on and an HSDPA UMTS data connection is active. You can make and receive calls and transmit data simultaneously. Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G Your phone is connected to an EDGE network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and an EDGE data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted. Your phone is connected to a GPRS network, but you are not actively transmitting data. You can still make or receive calls. Your phone is on and a GPRS data connection is active. You can still make or receive calls, but the data transmission is automatically interrupted. My smartphone wont connect to the Internet Your smartphone supports GPRS or UMTS
(3G or HSDPA) wireless data networks. To connect to the Internet, you must subscribe to data services with your wireless service provider.
Contact your wireless service provider to verify that your subscription plan includes data services and that these services have been correctly activated. Your wireless service provider should also be able to tell you if there are any outages in your location.
Press and hold Power to turn off your phone, then press and hold the same button to turn it back on.
Perform a soft reset (see Performing a soft reset).
Confirm that data services are correctly configured on your smartphone by doing the following:
1 Press Start 2 Select the Connections tab, and then and select Settings. select Connections
. 3 On the Tasks tab, select Manage existing connections. 4 If your wireless service providers name
. If not, appears in the list, press OK contact your wireless service provider for assistance. N E T W O R K C O N N E C T I O N 323 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G I cant send or receive text or multimedia messages
Make sure your phone is on and that youre inside a coverage area (see Turning your phone on).
Contact your wireless service provider to verify that your plan includes messaging services, that these services have been correctly activated, and that they are available at your location. Your wireless service provider should be able to tell you if messaging services have been experiencing transmission delays. If possible, contact the recipient or sender of the message, and make sure the receiving device can handle the type of message youre sending. If a text message arrives but does not display a notification, perform a soft reset (see Performing a soft reset).
I cant make or receive calls using a hands-free device with Bluetooth wireless technology Verify all of the following:
The Turn on Bluetooth box is checked in Bluetooth Settings.
Your Bluetooth device is charged and turned on.
Your smartphone is within range of the hands-free device. Bluetooth range is up to 10 meters (30 feet) in optimum environmental conditions, which include the absence of the following: obstacles, radio interference from nearby electronic equipment, and other factors.
The Bluetooth Settings screen is closed.
You are away from other devices using the 2.4 GHz radio frequency, such as cordless phones, microwaves, and Wi-Fi equipment. If this is impossible, move the phone closer to the hands-free device.
The device specifications are compatible with your smartphone. I lost the connection between my smartphone and my Bluetooth headset 1 Press Start and select Settings. 2 Select the Connections tab, and then select Bluetooth. 3 Select the Devices tab. 4 Select your headset name from the list. 324 N E T W O R K C O N N E C T I O N Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G 5 In Partnership Settings, make sure the Hands Free box is checked. 6 Select Save. 7 Highlight the headset name. 8 Press and hold Center to open the shortcut menu and select Set as Hands-Free. 9 Test your headset by making or receiving a call. If the headset still doesnt work, delete the existing partnership and create a new one. To delete the partnership:
1 Press Start 2 Select the Connections tab, and then and select Settings. select Bluetooth. 3 Highlight the headset device name. 4 Press and hold Center to open the shortcut menu and select Delete. 5 Create a new partnership (see Connecting to devices with Bluetooth wireless technology. Synchronization Synchronization enables you to back up the information on your smartphone onto your computer or your server. If you ever need to perform a hard reset or otherwise erase all your information on your smartphone, you can synchronize your smartphone with your computer to restore the info. To make sure you always have an up-to-date backup of your info, synchronize frequently. You can synchronize email and other information directly with Microsoft Exchange Server 2007 or Exchange Server 2003 with Service Pack 2 using Microsoft Exchange ActiveSync, or you can synchronize your smartphone with your computer, using the desktop sync software that came with your smartphone. DID YOU KNOW? You can go to the Windows Mobile website for more information at windowsmobile.com. DID YOU KNOW? A common cause of sync problems is the presence of protective software, such as VPNs or firewalls, on your computer or network. S Y N C H R O N I Z A T I O N 325 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G Desktop sync software This section covers issues with synchronizing using the desktop sync software that came with your smartphone. If you have a Windows XP computer, the desktop sync software is called ActiveSync desktop software. If you have a Windows Vista computer, the desktop sync software is called Windows Mobile Device Center. NOTE See Exchange ActiveSync (wireless synchronization) for help with direct wireless synchronization with an Exchange server. My smartphone does not sync when I connect it to my computer with the USB cable. Instead, I see a Treo Setup screen. Your connection did not automatically switch to sync mode. Follow these steps to switch modes manually. 1 On your smartphone, press Start and select Settings. 2 Select the System tab, and then select PC Setup
. 3 Select Synchronize. 4 If you still cannot synchronize, go to palm.com/treoproumts-support for synchronization support. I am in sync mode, but synchronization isnt working. Even if you are in sync mode, synchronization cannot take place unless you have the desktop sync software installed on your computer. If you did not install the software during initial setup but want to synchronize, switch to setup mode so that you can install the software. 1 On your smartphone, press Start and select Settings. 2 Select the System tab, and then select PC Setup
. 3 Select Set up my PC. 4 If you still cannot synchronize, go to palm.com/treoproumts-support for synchronization support. The desktop sync software does not respond to sync attempt As you complete the following steps, synchronize after each step. If the 326 S Y N C H R O N I Z A T I O N Final Draft #6 Confidential Palm, Inc. T R O U B L E S H O O T I N G synchronization is successful, you do not need to complete the remaining steps. Windows XP computer: Click Start >
Programs > Microsoft ActiveSync. 14 R E T P A H C 1 Verify that the USB cable is securely connected at all points (see Setting up your computer for synchronization). 2 Make sure that all of the files youre trying to sync are closed on both your computer and your smartphone. 3 On a Windows XP computer, look for icon at the top of icon in the taskbar on the ActiveSync your smartphone screen and the ActiveSync your computer to make sure ActiveSync desktop software is running on your computer. On a Windows Vista computer, look for the connection icon at the top of your smartphone screen. If the correct icons are not displayed, do the following:
, select Smartphone: Press Start Programs. and select ActiveSync
. Press Menu (right softkey) and select Connections. Make sure the Synchronize all PCs using this connection box is checked, and that USB is selected from the list. Windows Vista computer: Click Start
> All Programs > Windows Mobile Device Center. 4 Do one of the following:
Windows XP computer: Double-click the ActiveSync icon in your taskbar. From the File menu, select Connection Settings. Make sure the Allow USB connections box is checked and click Connect. Windows Vista computer: Click Start
> All Programs > Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings. Make sure the Allow USB connections box is checked and click Connect. 5 On your smartphone, press Start
, select Settings, select the Connections tab, and then select USB to PC network functionality box is checked, uncheck it. If this box is currently unchecked, then check it. If the Enable advanced S Y N C H R O N I Z A T I O N 327 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G 6 Perform a soft reset (see Performing a soft reset). 7 Restart your computer and make sure the desktop sync software is running. 8 If problems persist and youre synchronizing through a USB hub, try connecting the USB cable to a different USB port or directly to your computers built-in USB port.
Right-click the gray ActiveSync icon in the taskbar in the lower-right corner of your computer screen and select Open Microsoft ActiveSync.
Click File, and then click Delete Mobile Device. When asked to confirm, click Yes.
Connect your smartphone and your computer to the USB cable. 9 If youre already synchronizing through a
When the Synchronization Setup built-in USB port on the front of your computer, move the USB cable to a USB on the back of your computer if your computer has USB ports in both places. 10 Uninstall the desktop software that came with your smartphone, and then repeat the installation process (see Reinstalling the desktop software). 11 For a Windows XP computer only, delete the existing partnership between your smartphone and your computer and create a new one by doing the following steps in turn:
Disconnect your smartphone and your computer from the USB cable. Wizard appears, follow the steps to establish a sync relationship between your smartphone and your computer. 12 If your organization uses a firewall or a VPN connection, synchronizing with ActiveSync may not work. For a Windows XP computer only, go to microsoft.com and search for the following topics to help with specific firewall setup situations:
ActiveSync USB Connection Troubleshooting Guide
ActiveSync with Sygate Personal Firewall
ActiveSync with TrendMicro PC-cillin Internet Security 328 S Y N C H R O N I Z A T I O N Final Draft #6 Confidential Palm, Inc. T R O U B L E S H O O T I N G
ActiveSync with Norton Personal
Microsoft Office Outlook subfolders and 14 R E T P A H C Firewall
ActiveSync with Zone Alarm Security Suite
ActiveSync with McAfee Personal
Firewall public folders are not accessible with the included software. You may want to use a third-party solution instead. If youre trying to sync offline, be sure to set your Microsoft Office Outlook Calendar, Contacts, Notes, and Tasks to be available offline
ActiveSync with Windows Firewall 13 Verify with your computer hardware vendor that your operating system supports your internal USB controller. Synchronization finishes but info doesnt appear where it should
With the included desktop sync software, your smartphone can synchronize with the root folders of Microsoft Office Outlook Contacts, Calendar, Tasks, and Notes (Outlook sold separately; a free trial version is available for download from your smartphone). If you want to synchronize with a global Exchange Address Book, you must copy the addresses to your local Contacts list in Microsoft Office Outlook (right-click the addresses and select Add to Personal Address Book).
For music files, update the library in Windows Media Player Mobile (see Working with libraries).
For pictures and videos, see Synchronizing your pictures, videos, and music for information on the location of synchronized items.
For Office Mobile files, see Where are the changes I made to my file? for information on the location of synchronized files. If youre still having problems, try the following:
1 Make sure youre synchronizing with the intended desktop personal information manager (PIM). The desktop sync software lets you synchronize with Microsoft Office Outlook for Windows. If you use a S Y N C H R O N I Z A T I O N 329 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G different PIM, you need to install third-party software to synchronize. For more information, consult the company that makes the PIM. 2 Open the desktop sync software on your computer, and make sure the Files synchronization option is selected (see Changing which applications sync). 3 Uninstall the desktop sync software, reboot your computer, and then repeat the installation process (see Reinstalling the desktop software). Synchronization starts but doesnt finish Make sure that you installed the desktop software that came with your smartphone. If youre not sure whether this software is installed, reinstall it (see Reinstalling the desktop software). My video and music files wont sync 1 Make sure you have Windows Media Player 10 or later installed on your computer. 2 Reinstall the desktop sync software
(see Reinstalling the desktop software). Media file synchronization fails if you installed the desktop sync software before you installed Windows Media Player. My appointments show up in the wrong time slot after I sync 1 Make sure that you installed the desktop sync software that came with your smartphone. If youre not sure whether this software is installed, reinstall it (see Reinstalling the desktop software). 2 Open Microsoft Office Outlook and correct the wrong entries. 3 Manually enter any information you added to your smartphone since the last time you synchronized. 4 Synchronize your smartphone and your computer. My scheduled sync doesnt work By default, a scheduled sync does not work while you are roaming. This is to prevent roaming charges on your account. If roaming charges are not a concern, follow these steps to continue your sync schedule while roaming:
1 Press Start and select Programs. 330 S Y N C H R O N I Z A T I O N Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G 2 Select ActiveSync 3 Press Menu (right softkey) and select
. Schedule. 4 Check the Use above setting when roaming box. 5 Press OK
. An alert tells me that ActiveSync encountered a problem on the server There is a temporary problem with the server or the server may be temporarily overloaded. Try again later. If the problem persists, contact your system administrator. An alert tells me that there is not enough free memory to sync my info The ActiveSync application on your smartphone ran out of storage space. Try the following:
1 Go to Memory Settings and close all running programs (see Closing applications). 2 If the problem persists, see Making room on your smartphone for suggestions on other ways to free up space on your smartphone. An alert tells me that ActiveSync encountered a problem with [item type]
[item name]
An error occurred during the sync of a single item. This error can usually be corrected only by removing the item that caused the error. If you sync again to see if the error persists, be aware that items causing this type of error are skipped and do not show up again. My Today screen settings are not restored after a hard reset Settings such as the background image and plug-in choices are not backed up during synchronization, so they cant be restored after a hard reset. If you use a backup utility, you may be able to restore a backup to recover your Today screen settings and other additional info. Exchange ActiveSync (wireless synchronization) This section covers issues with direct wireless synchronization with an Exchange server. See Desktop sync software for help with synchronizing using your desktop sync software. S Y N C H R O N I Z A T I O N 331 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G TIP If you are synchronizing with an Exchange server and youre unable to change your lock settings, check with your system administrator to find out if a systemwide locking policy is in place. An alert tells me that the server could not be reached Your smartphone had to wait too long to connect to the Exchange server. The connection may have been lost, the server may be temporarily overloaded, or the server may have encountered an internal error. Check your Exchange server name and proxy server settings (see Setting up wireless synchronization), and try again later. An alert tells me that my account information could not be detected When you set up the Exchange server sync options, the credentials page was left blank. Correct the credentials (see Setting up wireless synchronization), or set up your smartphone to sync only with a computer, and try to sync again. An alert tells me the device timed out while waiting for credentials The Exchange server credentials screen was left open too long. Re-enter the Exchange server credentials, and try to sync again. Email I have problems using my account Occasionally you may experience problems using an email account after you set it up. If you followed the account setup procedure and are experiencing problems in using the account, verify that the account complies with your email providers requirements by following these steps:
Verify both your password and your username for your email account.
Some email service providers require you to be on their network to use your email account. If this is the case, be sure to use your providers network as the connection type for the account.
Some email service providers have other requirements specific to their 332 E M A I L Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G service. Check with your service provider to see if any provider-specific requirements exist. occur at the expected day and time. See Setting the synchronization schedule for details.
Service provider settings frequently
Press Start
, select Programs, and change. If your email account was working but you are currently experiencing problems, check with your service provider to see if any of the account settings have changed. Press then select ActiveSync Menu (right softkey) and select Configure Server. Make sure the verify password setting is on. This is required for over-the-air synchronization. I have problems sending and receiving email Short periods of time when email is unavailable are common due to server problems or poor wireless coverage. If you have problems sending or receiving mail for an extended period of time, check with your ISP or email service provider to verify that the service is working properly. Scheduled email synchronization is not working If email synchronization is occurring and you turn your smartphone off or the connection to your email service provider is disconnected, the synchronization fails.
Check the synchronization schedule to make sure that email sync is set to I have problems sending email If you are able to receive email messages but cannot send them, try the following steps, in turn:
Make sure your ISP or email provider allows you to access email on a smartphone. Some providers do not offer this option at all; other providers require an upgrade for accessing email on a smartphone.
Press Start
, select Programs, and then select ActiveSync Menu (right softkey) and select Configure Server. Make sure the SSL box is checked. Press
Enter the name of a different outgoing mail server for sending mail. Many ISPs, E M A I L 333 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G such as cable companies, require that you have an Internet connection to their network to send email through their servers. In this case, you can almost always receive email from these accounts, but if you want to send email, you must send it through another server
(see Setting up a POP/IMAP account in the Messaging application: Common email providers). My vCard or vCal email attachment isnt forwarding correctly Microsoft Office Outlook provides several features including vCard and vCal that work with email client software on a Windows computer. For these features to work correctly, the email client software must be properly set up. Follow these steps to check the settings:
1 Click Start on your computer and select Settings. 2 Select Internet Options and click the Programs tab. 3 Make sure that the email field is set to the correct email client software. 334 E M A I L 4 Click OK. 5 Start the email client software and make sure it is configured as the default MAPI client. Consult the documentation for your desktop email application for more information. When I sync with my Exchange server my info is not downloading to my smartphone Check with your system administrator to obtain the name of the mail server that offers you wireless access to the corporate mail system. If you cannot obtain the name of this server (some companies do not give it out, because they do not want wireless access to their servers), you cannot use Exchange ActiveSync to synchronize with the Exchange server. You can also check the following setting:
and select Programs. 1 Press Start 2 Select ActiveSync 3 Press Menu (right softkey) and select
. Configure Server. 4 Make sure the SSL box is checked. Final Draft #6 Confidential Palm, Inc. Web I cant access a web page First, make sure you have Internet access:
Open Internet Explorer Mobile and try to view a web page youve loaded before. To ensure that youre viewing the page directly from the Internet, press Menu
(right softkey) and select Refresh. After confirming your Internet connection, try to view the page in question again. If it comes up blank, press Menu (right softkey) and select Refresh. If youre still having trouble, the page may contain elements that are not supported by Internet Explorer Mobile, such as Flash, Shockwave, VBScript, WML script, and other plug-ins. Some websites use a redirector to their true home page. For example, if you enter the address http://palm.com/support, it may resolve to http://palm.com/us/support. If Internet Explorer Mobile cant follow the redirect, try using a desktop browser to see the landing page of the redirector, and enter that address in Internet Explorer Mobile. 14 R E T P A H C T R O U B L E S H O O T I N G TIP Your smartphone can open your email application when you select an email address on a web page. If nothing happens when you select the link, try setting up your email application first. An image or map is too small on my smartphone screen Internet Explorer Mobile has several viewing modes: One Column, Default, Desktop, and Full Screen. Switch to Desktop to see the full-size image (see Viewing a web page). A secure site refuses to permit a transaction Some websites dont support certain browsers for transactions. Please contact the sites webmaster to make sure the site allows transactions using Internet Explorer Mobile. W E B 335 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G Camera DID YOU KNOW? Pictures are 16-bit color. Resolution settings range from the low end of VGA (160 x 120 pixels) to a high end of 2 megapixels (1600 x 1200). Video resolution settings range from a low end of 176 x 144 pixels to a high end of 352 x 288 pixels. You can change the resolution setting by pressing Menu (right softkey) and selecting Resolution
(still images) or Quality (video). Here are some tips for taking good pictures with the built-in camera:
Clean the cameras lens with a soft, lint-free cloth.
Take pictures in bright lighting conditions. Low-light images may be grainy, due to the sensitivity of the camera.
Hold the camera as still as possible. Try supporting your picture-taking arm against your body or a stationary object
(such as a wall).
Keep the subject of the pictures still. Exposure time is longer with lower light levels, so you may see a blur. 336 C A M E R A
For best results, verify that you have the brightest light source coming from behind you, lighting the subjects face. Avoid taking indoor pictures with the subject in front of a window or light.
Make sure the subject is at least 0.5 meters (18 inches) away from the camera to ensure good focus. When you synchronize with a Windows XP computer, your Camera images are stored in the C:\Documents and Settings\<Username>\My Documents\Treo My Documents folder on your hard drive
(see Camera). The Camera preview image looks strange Some third-party applications overwrite the color settings on your smartphone with their own 8-bit color settings. This can affect the Camera Preview Mode. Delete third-party applications one by one until the preview image improves (see Removing applications). Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G Third-party applications Sometimes third-party applications can cause conflicts on your smartphone. Third-party applications that modify wireless features may affect the performance of your smartphone and may require extra troubleshooting. Use caution when installing the following types of applications:
Ringtone managers
Caller ID applications Instant messaging
Applications that modify when your phone or data connections turn on or off and how your phone behaves If you recently installed an application and your smartphone seems to be stuck, try the following:
1 Perform a soft reset (see Performing a soft reset). 2 Make sure the third-party application is compatible with the Windows Mobile 6.1 Professional operating system on your smartphone. 3 Delete the most recently installed application from your smartphone (see Removing applications). 4 If the problem persists, perform another soft reset. 5 If possible, synchronize or use a backup utility to back up your most recent info. 6 Perform a hard reset (see Performing a hard reset). 7 Synchronize or restore your backup to restore the info in your built-in applications. 8 If the problem is resolved, begin reinstalling your third-party applications one at a time. 9 If the problem recurs, delete the last application you installed and report the problem to its developer. Getting more help Contact the vendor of any third-party software if you require further assistance. T H I R D - P A R T Y A P P L I C A T I O N S 337 Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G TIP Remember that not all third-party applications were written with the Treo Pro smartphone keyboard and 5-way navigator in mind. You may encounter strange behavior or errors in these applications if you use the keyboard and the 5-way navigator. Making room on your smartphone If you store a large amount of information, or install many third-party applications, the internal memory on your smartphone may fill up. Here are some common ways to clear space on your smartphone:
Camera: Large images or videos take up a lot of memory. Move images to an expansion card or delete images from your smartphone (see Pictures & Videos). Messaging: Multimedia content and email attachments can consume excessive memory. Move multimedia content and attachments to an expansion card, or delete large files from your smartphone
(see Deleting messages and Deleting messages). You may also want to empty the deleted items folder. Internet: If you save links to pages youve visited in Internet Explorer Mobile, you may want to clear all recent pages
(see Customizing your Internet Explorer Mobile settings). Third-party applications: You can delete infrequently used applications or move them to an expansion card (see Moving info between your smartphone and an expansion card using File Explorer). Also, remember that your smartphone includes an expansion card slot, and that you can store applications and information on expansion cards. However, you still need free memory on the smartphone itself to run applications from an expansion card. Voice quality Is the other person hearing an echo?
Try decreasing the volume on your smartphone to avoid coupling 338 M A K I N G R O O M O N Y O U R S M A R T P H O N E Final Draft #6 Confidential Palm, Inc. 14 R E T P A H C T R O U B L E S H O O T I N G or feedback on the other persons end. This applies to both the speakerphone and to the handset earpiece.
Position the smartphone closer to your ear to prevent sound leaking back to the microphone. Keep your hand away from the microphone hole, which is on the lower-right side of your smartphone. If youre using Speakerphone mode with your smartphone lying on a flat surface, try turning the smartphone face down (screen facing the surface).
Are you hearing your own voice echo?
Ask the other person to turn down their volume or to hold the phone closer to their ear. Is your voice too quiet on the other end?
Be sure to hold the bottom of the smartphone, or the hands-free microphone, close to your mouth. Check the signal strength indicator. If the signal is weak, try to find an area with better coverage. V O I C E Q U A L I T Y 339 Final Draft #6 Confidential Palm, Inc. T R O U B L E S H O O T I N G 14 R E T P A H C 340 V O I C E Q U A L I T Y Final Draft #6 Confidential Palm, Inc. Terms ActiveSync The software on your smartphone that exchanges and updates the information on your Palm Treo Pro smartphone with the information on your computer. ActiveSync desktop software The software on your Windows XP computer that exchanges and updates the information on your computer with the information on your smartphone. To open ActiveSync on your computer, double-click the ActiveSync icon in the taskbar in the lower-right corner of your screen. If the icon does not appear, click Start > All Programs (or navigate to the Programs group) > Microsoft ActiveSync. See Installing the desktop sync software. auto-off interval The time of inactivity that passes before the screen on your smartphone turns off. The wireless features on your smartphone are unaffected by this setting. See Optimizing power settings. beam The process of sending or receiving an entry or application using the infrared (IR) port on your smartphone or using Bluetooth wireless technology. See Beaming information. Bluetooth wireless technology Technology that enables devices such as smartphones, mobile phones, and computers to connect wirelessly to each other so that they can exchange information over short distances. For more info, visit bluetooth.com. See Connecting to devices with Bluetooth wireless technology. desktop software A Personal Information Manager (PIM) application for computers, such as Microsoft Outlook, that helps you manage your personal information and keep it synchronized with your smartphone. See Installing the desktop sync software. dialog box A set of options and command buttons that is enclosed by a border and that enables you to carry out a specific task. T E R M S 341 Final Draft #6 Confidential Palm, Inc. EDGE (Enhanced Data rates for GSM Evolution) An enhanced version of GPRS that delivers data speeds that are up to 3 times faster than standard GPRS connections, with rates up to 236.8 Kbps. (Additional charges may apply.) See What are all those icons?
EXIF (Exchangeable Image File Format) A standard for storing interchange information in image files that enables images to be interoperable across multiple devices. GPRS (General Packet Radio Service) A mobile Internet connectivity technology that allows persistent data connections.
(Additional charges may apply.) See What are all those icons?
HSDPA (High-Speed Download Packet Access) An evolutionary enhancement to UMTS packet data. HSDPA uses different modulation and coding techniques to improve downlink performance. Your smartphone supports data rates up to 700Kbps. infrared (IR) A way of transmitting information using light waves. You use the IR port on your smartphone to transfer information between other IR devices within a short radius. See Beaming information. Lithium-ion (Li-ion) The rechargeable battery technology used in your smartphone. See Charging the battery. Microsoft Exchange ActiveSync Technology that allows your smartphone to synchronize email, contacts, calendar events, and tasks wirelessly with Microsoft Exchange Server 2003 or 2007. See Setting up wireless synchronization. MMS (Multimedia Messaging System) An enhanced messaging system that enables you to send pictures, animations, and ringtones almost instantly. See Creating and sending a multimedia message. Mobile Device The component on your Windows XP computer that enables you to install applications and other information on your 342 T E R M S Final Draft #6 Confidential Palm, Inc. smartphone. To access it, open Windows Explorer or My Computer and look for the icon that represents your smartphone. See Installing applications from your computer. partnership The connection that you make between two devices by means of Bluetooth wireless technology. The devices recognize each other because each device finds the same passkey on the other device. After you create a partnership between the devices, you no longer need to enter the passkey. Partnership is also known as paired relationship, pairing, trusted device, and trusted pair on some devices. See Connecting to devices with Bluetooth wireless technology. Phone Off Appearing on the Today screen, this indicates that your smartphone is not connected to any network, and you cannot make calls except those to emergency numbers. You can still use the organizer features, however. See Turning your phone on. piconet An ad-hoc network of devices that uses Bluetooth wireless technology to connect one master device with up to seven active slave devices. The network can include up to 255 inactive, or parked, slave devices which the master device can bring into active status at any time. PIM (personal information manager) A genre of software that includes applications such as Microsoft Outlook, Palm Desktop software, Lotus Notes, and ACT!. PIMs generally store contacts, schedules, tasks, and memos. PIN (personal identification number) The password assigned to your SIM card by your wireless service provider. Turning on the PIN lock secures your wireless account. See also PUK. See Locking the SIM card. PIN2 (personal identification number 2) A code that protects certain network settings such as fixed dialing. See Enabling fixed dialing. T E R M S 343 Final Draft #6 Confidential Palm, Inc. PUK (personal unblocking key) A special extended password assigned to your SIM card. If you enter the wrong PIN more than the allowed number of times, your SIM is blocked and you must call your wireless service provider for the PUK. See Locking the SIM card. PUK2 (personal unblocking key 2) A special extended password assigned to your SIM card, specific to certain network features such as fixed dialing. If you enter the wrong PIN2 more than the allowed number of times, your SIM is blocked and you must call your wireless service provider for the PUK2. See Enabling fixed dialing. Secure Sockets Layer (SSL) A security protocol that enables you to send personal information in a more secure manner over the Internet. SIM (Subscriber Identity Module) card The smartcard, inserted into your smartphone, that contains your mobile account information, such as your phone number and the services to which you subscribe. You can also store addresses, phone numbers, and SMS messages on the SIM card. See Inserting the SIM card and battery. SMS (Short Messaging Service) The service that exchanges short text messages almost instantly between mobile devices. Your smartphone can send and receive text messages while you are on a call. See Creating and sending a text message. streaming Technology that enables you to access media contentfor example, watch video or listen to an audio programdirectly from the Internet on your smartphone without needing to download and a save a file on your smartphone. See Viewing a video. synchronization The process in which information that is entered or updated on your smartphone, your computer, or a server is automatically updated in one of the other locations either wirelessly or by means of a cable connection. See Synchronizing information. 344 T E R M S Final Draft #6 Confidential Palm, Inc. UMTS (Universal Mobile Telecommunications System) One of the third-generation (3G) mobile phone technologies that is designed for high-speed data transfer, with rates up to 384 Kbps, as well as voice and multimedia services. It uses W-CDMA as the underlying technology. See What are all those icons?
username The name associated with your smartphone that distinguishes it from other Windows Mobile devices. If you install desktop software, you are asked to give your smartphone a username. If you only synchronize wirelessly using Microsoft Exchange ActiveSync, you do not need to give your smartphone a username. See Installing the desktop sync software. Windows Mobile The operating system of your Treo Pro smartphone. Your smartphone uses Windows Mobile 6 Professional edition. When installing third-party applications to your smartphone, be sure to install only apps that are written for Microsoft Windows Mobile 6.1 Professional. Apps designed for Microsoft Windows Mobile 6.1 Standard or any edition of Windows Mobile 5.0 software are not compatible with your Treo Pro smartphone. See Installing third-party applications. Windows Mobile Device Center The software on your Windows Vista computer that enables you to synchronize content and manage music, pictures, and videos between your smartphone and your computer. To open Windows Mobile Device Center on your computer, click Start > All Programs > Windows Mobile Device Center. T E R M S 345 Final Draft #6 Confidential Palm, Inc. 346 T E R M S Final Draft #6 Confidential Palm, Inc. Regulatory and safety information NOTE To see your End User License Agreement, go to your General User Guide: Important Safety and Legal Information booklet included with your device. Do not use hand-held while driving For body-worn operation maintain a separation of 1.5 cm Small parts may cause a choking hazard This device may produce a loud sound Keep away from pacemakers and other personal medical devices Switch off when instructed in hospitals and medical facilities Switch off when instructed in aircrafts and airports Switch off in explosive environments Do not use while re-fuelling This device may produce a bright or flashing light Do not dispose of in a fire Avoid contact with magnetic media Avoid Extreme Temperatures Avoid contact with liquid, keep dry Do not try and disassemble Do not rely on this device for emergency communications Only use approved accessories R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 347 Final Draft #6 Confidential Palm, Inc. FCC Statements This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. Antenna Care/Unauthorized Modifications Use only the supplied integral antenna. Unauthorized antenna modifications or attachments could damage the unit and may violate FCC regulations. Industry Canada Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The term IC before the equipment certification number only signifies that the Industry Canada technical specifications were met. that to which the receiver is connected. IC: 3905A-SKYG
Consult the dealer or an experienced radio/TV technician for help. This Class B digital apparatus complies with Canadian ICES-003. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This phone meets the FCC Radiofrequency Emission Guidelines and is certified with the FCC as:
FCC ID: O8F-SKYG. EU Regulatory Conformance We, Palm, Inc. hereby declare that this device is in conformance to all essential requirements of the R&TTE Directive 1999/5/EC. This equipment is marked with the 0984 The FCC ID on you Palm smartphone is located on a label inside the battery compartment. The battery must be removed as shown below to view the label. symbol and can be used throughout the European community. This indicates compliance with the R&TTEE Directive 1999/5/EC and meets the relevant parts of following technical specifications:
ETSI EN 301 511 ETSI EN 301 908-1 ETSI EN 301 908-2 ETSI EN 300 328 348 R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc.
ETSI EN 301 489-1/-7/-17/-24 EN 60950-1 EN 50360 EN 50371 Marking by the symbol non-harmonized frequency bands. indicates this equipment uses France2.4GHz for Metropolitan France:
In all Metropolitan departments, wireless LAN frequencies can be used under the following conditions, either for public or private use:
Indoor use: maximum power (EIRP*) of 100 mW for the entire 24002483.5 MHz frequency band
Outdoor use: maximum power (EIRP*) of 100 mW for the 2400 2454 MHz band and with maximum power (EIRP*) of 10 mW for the 24542483 MHz band Responsible party
(North America) Palm Inc. 950 W. Maude Ave. Sunnyvale, CA 95085 USA www palm com
(Europe) Palm Europe ltd.*
Roy Bedlow Buckhurst Court London Road, Wokingham Berkshire RG40 1PA, UK RF Safety Exposure General statement on RF energy: Your smartphone contains a transmitter and a receiver. When it is ON, it receives and transmits RF energy. When you communicate with your smartphone, the system handling your call controls the power level at which your smartphone transmits. Specific Absorption Rate (SAR): Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines. These guidelines were developed by the independent scientific organization ICNIRP and include safety margins designed to assure the protection of all persons, regardless of age and health. In order to certify this unit for sale in the US, Canada and Europe this unit has been tested for RF exposure compliance at a qualified test laboratory and found to comply with the regulations regarding exposure to RF Energy under the recommendations of the International Commission on Non-Ionizing Radiation Protection
(ICNIRP). The tests are preformed in positions and locations as required by the FCC, IC, and The Council of the European Union for each model. As SAR is measured utilising the devices highest transmitting power, the actual SAR of this device while operating is typically below that indicated below. This is due to automatic changes to the power level of the device to ensure it only uses the minimum power required to communicate with the network. The SAR limit for mobile devices set by FCC/IC is 1.6 W/kg averaged over 1 gram of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremitieshands, wrists, ankles, and feet). The highest reported SAR values of the Palm smartphone are:
Maximum 1g SAR values (FCC) GSM860 GSM1900 WCDMA 850 WCDMA 1900 Head SAR 0.775 W/kg 0.602 W/kg 0.7 W/kg 1.5 W/kg Body SAR 1.25 W/kg 0.527 W/kg 0.687 W/kg 0.608 W/kg R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 349 Final Draft #6 Confidential Palm, Inc. The SAR limit recommended by The Council of the European Union is 2.0 W/kg averaged over 10 grams of tissue for the body or head (4.0 W/kg averaged over 10 grams of tissue for the extremitieshands, wrists, ankles, and feet). Maximum 10g SAR values (CE) GSM900 GSM1800 WCDMA2100 Head SAR 0.75 W/kg 0.788 W/kg 0.964 W/kg Body SAR 0.866 W/kg 0.8 W/kg 0.332 W/kg In order to comply with FCC, IC and EU RF exposure safety guidelines, users MUST use one of the following types of body worn accessories:
1 A Palm brand body-worn accessory that has been tested for
(specific absorption rate) SAR compliance and is intended for use with this product. 2 An accessory that contains NO metal (snaps, clips, etc.) and provides AT LEAST 1.5 cm (0.6 in.) of separation between the users body and the unit. Do NOT use the device in a manner such that it is in direct contact with the body (i. e. on the lap or in a breast pocket). Such use will likely exceed the FCC RF safety exposure limits. See www.fcc.gov/
oet/rfsafety for more information on RF exposure safety. To view the most recent SAR values of the Treo Pro smartphone, visit palm.com/33058. Body worn operation: Important safety information regarding radio frequency radiation (RF) exposure: To ensure compliance with RF exposure guidelines the smartphone must be used with a minimum of 1.5 cm (0.6 in.) separation from the body. Failure to observe these instructions could result in your RF exposure exceeding the relevant guideline limits. Limiting exposure to radio frequency (RF) fields: For individuals concerned about limiting their exposure to RF fields, the World Health Organisation (WHO) provides the following advice:
Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their own or their childrens RF exposure by limiting the length of calls, or using hands-free devices to keep mobile phones away from the head and body. Further information on this subject can be obtained from the WHO home page http://www who int/mediacentre/factsheets/fs193/en/
index html WHO Fact sheet 193: June 2000. Battery handling:
Do not disassemble or open crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard.
Only use the battery for the system for which it is specified.
Only use the battery with a charging system that has been qualified with the system per the IEEE/CTIA-1725 standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.
Do not short circuit a battery or allow metallic conductive objects to contact battery terminals.
Replace the battery only with another battery that has been qualified with the system per IEEE/CTIA-1725. Use of an unqualified battery may present a risk of fire, explosion, leakage or other hazard.
Promptly dispose of used batteries in accordance with local regulations.
Battery usage by children should be supervised.
Avoid dropping the phone or battery. If the phone or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.
Do not handle a damaged or leaking Lithium-Ion (LI-ion) battery as you can be burned.
Improper battery use may result in a fire, explosion or other hazard. 350 R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc. Based on DOT rules, spare batteries must not be transported in checked luggage on commercial flights. Spare batteries can only be transported in carry-on luggage. For more information:
http://safetravel.dot.gov/whats new batteries.html. Power Specifications Use only Palm-approved power accessories such as AC-power adapters and batteries. Unauthorized and non-approved batteries will NOT operate with the Palm product. Protecting Your Battery The guidelines listed below help you get the most out of your batterys performance. Recently there have been some public reports of wireless phone batteries overheating, catching fire, or exploding. It appears that many, if not all, of these reports involve counterfeit or inexpensive, aftermarket-brand batteries with unknown or questionable manufacturing standards. Use only manufacturer-approved batteries and accessories found at Carrier Stores or through your devices manufacturer. Buying the right batteries and accessories is the best way to ensure they're genuine and safe.
In order to avoid damage, charge the battery only in temperatures that range from 32 F to 113 F (0 C to 45 C).
Dont use the battery charger in direct sunlight or in high humidity areas, such as the bathroom. AC Power Adapter source: Helmsman Model: PMG0501000P Part Number: 157-10107-00 Input Rating: 100240 Vac, 50/60Hz, 0.3A Output Rating: 5Vdc, 1000mA AC Power Adapter source: Foxlink Model: 5890-712V-02K0 Part Number: 157-10108-00 Input Rating: 100240 Vac, 50/60Hz, 0.25A Output Rating: 5Vdc, 1000mA Battery Source: Palm Type: Rechargeable Li-ion Polymer Model: 157-10105-00 Rating: 3.7Vdc, 1500mAh (minimum) Recycling and Disposal
Never dispose of the battery by incineration.
Keep the metal contacts on top of the battery clean.
Don't attempt to disassemble or short-circuit the battery.
The battery may need recharging if it has not been used for a long period of time. Its best to replace the battery when it no longer provides acceptable performance. It can be recharged hundreds of times before it needs replacing
Dont store the battery in high temperature areas for long periods of time. It's best to follow these storage rules:
Less than one month: 4 F to 140 F (20 C to 60 C)
More than one month: 4 F to 113 F (20 C to 45 C) This symbol indicates that Palm products should be recycled and not be disposed of in unsorted Municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on Palms environmental programs, visit www.palm.com/environment. As part of Palms corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smartphones and mobile companions out of landfills through evaluation and disposition for reuse and recycling. Palm customers may participate in the recycling program free of charge. Visit www.palm.com/recycle for additional details and information about how you can help reduce electronic waste. R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 351 Final Draft #6 Confidential Palm, Inc. Recycling and Disposal Palm is committed to supporting the collection and recycling of its products. Palm participates and supports the WEEE directive in the European Union. For more information on the WEEE directive implementation in the various EU member states please see www weee-forum org. User Safety Operational Warnings IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. Read this information before using your smartphone. For the safe and efficient operation of your smartphone, observe these guidelines. Potentially explosive atmospheres: Turn off your smartphone when you are in any areas with a potentially explosive atmosphere, such as fueling areas (gas or petrol stations, below deck on boats) storage facilities for fuel or chemicals, blasting areas and areas near electrical blasting caps, and areas where there are chemicals or particles (such as metal powders, grains and dust) in the air. Interference to medical and personal Electronic Devices: Most but not all electronic equipment is shielded from RF signals and certain electronic equipment may not be shielded against the RF signals from your smartphone. Pacemakers: The Health Industry Manufacturers Association recommends that a minimum separation of 15 centimeters (6 inches) be maintained between a smartphone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by the recommendations of Wireless Technology Research. Persons with pacemakers should:
ALWAYS keep the smartphone more than six inches
(15 centimeters) from their pacemaker when the smartphone is turned ON.
Not carry the smartphone in a breast pocket.
Use the ear opposite the pacemaker to minimise the potential for interference.
Turn the smartphone OFF immediately if you have any reason to suspect that interference is taking place. Other Medical Devices, Hospitals: If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your smartphone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Repetitive Motion Injuries: When using the keyboard or playing games on your smartphone, you may experience discomfort in your neck, shoulders, hands, arms, of other parts of the body. To avoid any injury, such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorder, make sure to take necessary breaks from use, take longer rests (such as several hours) if discomfort or tiring begins, and see a doctor if discomfort persists. To minimize the risk of Repetitive Motion Injuries, when Texting or playing games with your phone:
Do not grip the phone too tightly
Press the buttons lightly
Make use of the special features in the handset which minimize the number of buttons which have to be pressed, such as message templates and predictive text
Take lots of breaks to stretch and relax Blackouts and Seizures: Blinking lights, such as those experienced with television or playing video games may cause some people to experience blackout or seizure, even if never experienced before. In the event a smartphone user should experience any disorientation, loss of awareness, convulsion, eye or muscle twitching or other involuntary movements, stop use immediately and consult a doctor. Individuals with personal or family history of such events should consult a doctor before using the device. To limit the possibility of such symptoms, wherever possible every hour take a minimum of 15 minutes, use in a well lighted area, view the screen from the farthest distance and avoid exposure to blinking lights if you are tired. 352 R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc. Operating Machinery: Do not use your smartphone while operating machinery. Full attention must be given to operating the machinery in order to reduce the risk of an accident. Aircraft: While in aircraft, follow all instructions regarding the operation of your smartphone. Use of your smartphone while on board an aircraft must be done in accordance in compliance with airline instructions and regulations. Vehicles with Air Bags: Your smartphone should not be placed in a position that would affect the operation of air bag deployment or in a position that, should the air bag inflate, could propel the smartphone. Air bags will inflate with great force and care should be taken to protect within a vehicle that has air bags. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving the vehicle. Hearing Aids: People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or when one is nearby. The level of interference will depend on the type of hearing device and the distance from the interference source. Increasing the separation between them may reduce the interference. You may also consult your hearing aid manufacturer to discuss alternatives. Small children: Do not leave your smartphone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the smartphone. Your smartphone contains small parts with sharp edges that may cause an injury or which could become detached and create a choking hazard. Keep the device away from the abdomens of pregnant women and adolescents, particularly when using the device hands-free. Bluetooth or other wireless devices). Exposure to very loud sound has also been associated in some studies with tinnitus (a ringing in the ear), hypersensitivity to sound and distorted hearing. Individual susceptibility to noise-induced hearing loss and other potential hearing problems varies. The amount of sound produced by a portable audio device varies depending on the nature of the sound, the device, the device settings and the headphones. You should follow some common sense recommendations when using any portable audio device:
Set the volume in a quiet environment and select the lowest volume at which you can hear adequately.
When using headphones, turn the volume down if you cannot hear the people speaking near you or if the person sitting next to you can hear what you are listening to.
Do not turn the volume up to block out noisy surroundings. If you choose to listen to your portable device in a noisy environment, use noise-cancelling headphones to block out background environmental noise.
Limit the amount of time you listen. As the volume increases, less time is required before your hearing could be affected.
Avoid using headphones after exposure to extremely loud noises, such as rock concerts, that might cause temporary hearing loss. Temporary hearing loss might cause unsafe volumes to sound normal.
Do not listen at any volume that causes you discomfort. If you experience ringing in your ears, hear muffled speech or experience any temporary hearing difficulty after listening to your portable audio device, discontinue use and consult your doctor. To reduce exposure to radiation, use your device in good reception areas, as indicated by the bars on your phone, at least 3 to 4 bars.
You can obtain additional information on this subject from the following sources:
CAUTION Avoid potential hearing loss. Prolonged exposure to loud sounds (including music) is the most common cause of preventable hearing loss. Some scientific research suggests that using portable audio devices, such as portable music players and cellular telephones, at high volume settings for long durations may lead to permanent noise-induced hearing loss. This includes the use of headphones (including headsets, earbuds and American Academy of Audiology 11730 Plaza American Drive, Suite 300 Reston, VA 20190 Voice: (800) 222-2336 Email: info@audiology.org Internet: www.audiology.org R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 353 Final Draft #6 Confidential Palm, Inc. National Institute on Deafness and Other Communication Disorders National Institutes of Health 31 Center Drive, MSC 2320 Bethesda, MD USA 20892-2320 Voice: (301) 496-7243 Email: nidcdinfo@nih.gov Internet: http://www.nidcd.nih.gov/health/hearing National Institute for Occupational Safety and Health Hubert H. Humphrey Bldg. 200 Independence Ave., SW Washington, DC 20201 Voice: 1-800-35-NIOSH (1-800-356-4674) Internet: http://www cdc gov/niosh/topics/noise Product Handling & Safety General statement on handling and use: You alone are responsible for how you use your smartphone and any consequences of its use. You must always switch off your smartphone wherever the use of a phone is prohibited. Use of your smartphone is subject to safety measures designed to protect users and their environment.
Always treat your smartphone and its accessories with care and keep it in a clean and dust-free place.
Do not expose your smartphone or its accessories to extreme temperatures, minimum 0 and maximum +45 degrees Celsius.
(32F113F)
Please check local regulations for disposal of electronic products.
Do not carry your smartphone in your back pocket as it could break when you sit down. Battery: Your smartphone includes an internal lithium-ion or lithium-ion polymer battery. Please note that use of certain data applications can result in heavy battery use and may require frequent battery charging. Any disposal of the smartphone or battery must comply with laws and regulations pertaining to lithium-ion or lithium-ion polymer batteries. Demagnetisation: To avoid the risk of demagnetisation, do not allow electronic devices or magnetic media close to your smartphone for a long time. Normal use position: When making or receiving a phone call, hold your smartphone to your ear, with the bottom towards your mouth or as you would a fixed line phone. Emergency calls: This smartphone, like any wireless phone, operates using radio signals, which cannot guarantee connection in all conditions. Therefore, you must never rely solely on any wireless phone for emergency communications.
Do not expose your smartphone or its accessories to open flames or lit tobacco products. Smartphone heating: Your smartphone may become warm during charging and during normal use.
Do not expose your smartphone or its accessories to liquid, moisture, or high humidity.
Do not drop, throw, or try to bend your smartphone or its accessories.
Do not use harsh chemicals, cleaning solvents, or aerosols to clean the device or its accessories.
Do not paint your smartphone or its accessories.
Do not attempt to disassemble your smartphone or its accessories; only authorised personnel must do so. Accessories: Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the battery terminals. Connection to a car: Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and damaged products: Do not attempt to disassemble the smartphone or its accessory. Only qualified personnel must service or repair the smartphone or its accessory. If your smartphone or its accessory has been submerged in water, punctured, or subjected to a severe fall, do not use it until you have taken it to be checked at an authorised service centre. 354 R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc. Interference in cars and to other Electronic Devices: Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation. RF energy may affect improperly installed or inadequately shielded electronic operating and entertainment systems in motor vehicles. Check with the manufacturer or representative to determine if these systems are adequately shielded from external RF energy. Also check with the manufacturer of any equipment that has been added to the vehicle. Driving Safety Driving Safety Tips Overview Always obey all laws and regulations on the use of the smartphone in your driving area. SafetyYour most important call. The Wireless Industry reminds you to use your smartphone safely when driving. 4 1 Get to know your smartphone and its features, such as speed-dial and redial. 2 Use a hands-free device. 3 4 Position your smartphone within easy reach. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. 5 Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while driving. 6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. 7 Do not engage in stressful or emotional conversations that may divert your attention from the road. 8 Dial your national emergency number to report serious emergencies. This is a free call from your smartphone. 9 Use your smartphone to help others in emergencies. 10 Call roadside assistance or a special non-emergency wireless number when necessary. Driving Safety Tips Details 1 Get to know your smartphone and its features such as speed-dial and redial. Carefully read your instruction manual and learn to take advantage of valuable features most smartphone models 16 R E T P A H C offer, including automatic redial and memory dial. Also, work to memorize the smartphone keyboard so you can use the speed-dial function without taking your attention off the road. 2 Use a hands-free device. A number of hands-free smartphone accessories are readily available today. Whether you choose an installed mounted device for your smartphone or a speakerphone accessory, take advantage of these devices. If driving while using a smartphone is permitted in your area, we recommend using a phone headset or a hands-free car kit (sold separately). However, be aware that use of a headset that covers both ears impairs your ability to hear other sounds. Use of such a headset while operating a motor vehicle or riding a bicycle may create a serious hazard to you and/or others, and may be illegal. If you must use a stereo headset while driving, place a speaker in only one ear. Leave the other ear free to hear outside noises, and do so only if it is legal and you can do so safely. 3 Make sure you place your smartphone within easy reach and where you can grab it without removing your eyes from the road. If you get an incoming call at an inconvenient time, let your voicemail answer it for you. Suspend conversations during hazardous driving conditions or situations. Let the person you are speaking to know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, and ice can be hazardous, but so is heavy traffic. As a driver, your first responsibility is to pay attention to the road. 5 Do not take notes, look up phone numbers, read/write e-mail, or surf the internet while driving. If you are reading an address book or business card while driving a car, or writing a to-do list, then you are not watching where you are going. It's common sense. Don't get caught in a dangerous situation because you are reading or writing and not paying attention to the road or nearby vehicles. 6 Dial sensibly and assess the traffic; if possible, place calls when you are not moving or before pulling into traffic. Try to plan your calls before you begin your trip, or attempt to schedule your calls with times you may be temporarily stopped or otherwise stationary. But if you need to dial while driving, follow this simple tip: dial only a few numbers, check the road and your mirrors, then continue 7 Do not engage in stressful or emotional conversations that may be distracting. Stressful or emotional conversations and driving do not mixthey are distracting and even dangerous when you are behind the wheel. Make people you are talking with aware you are driving and if necessary, suspend phone conversations which have the potential to divert your attention from the road. R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 355 Final Draft #6 Confidential Palm, Inc. 16 R E T P A H C 8 Use your smartphone to call for help. Your smartphone is one of the greatest tools you can own to protect yourself and your family in dangerous situationswith your smartphone at your side, help is only three numbers away. Dial your national emergency number in the case of fire, traffic accident, road hazard, or medical emergencies. Remember, your national emergency number is a free call on your smartphone. 9 Use your smartphone to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call your national emergency number, as you would want others to do for you. 10 Call roadside assistance or a special wireless non-emergency assistance number when necessary. Certain situations you encounter while driving may require attention, but are not urgent enough to merit a call to your national emergency number. But you can still use your smartphone to lend a hand. If you see a broken-down vehicle posing no serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number. End user notice Microsoft Voice Command Version 1.5 for Windows Mobile NOTE The Voice Command application is not available in all languages. See Setting up voice commands. IMPORTANT Do not become distracted from driving safely if operating a motor vehicle while using Device Software. Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel. Microsoft makes no representations, warranties, or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle. General Operation Voice Command Control: Many of the functions of the Device Software can be accomplished using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel. Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time. Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment. Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident. Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors. Hands-Free Capability All CTIA Certified portable products provide the consumer with a toll-free number for the purchase of a compatible hands-free device. 1-800-881-7256. ESD Safety Electrostatic discharge (ESD) can cause damage to electronic devices if discharged into the device, so you should take steps to avoid such an occurrence. Do not touch the SIM cards metal connectors. Description of ESD Static electricity is an electrical charge caused by the buildup of excess electrons on the surface of a material. To most people, static electricity and ESD are nothing more than annoyances. For example, 356 R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc. 16 R E T P A H C after walking over a carpet while scuffing your feet, building up electrons on your body, you may get a shockthe discharge event when you touch a metal doorknob. This little shock discharges the built-up static electricity. ESD-susceptible equipment Even a small amount of ESD can harm circuitry, so when working with electronic devices, take measures to help protect your electronic devices, including your PalmTM handheld, from ESD harm. While Palm has built protections against ESD into its products, ESD unfortunately exists and, unless neutralized, could build up to levels that could harm your equipment. Any electronic device that contains an external entry point for plugging in anything from cables to docking stations is susceptible to entry of ESD. Devices that you carry with you, such as your handheld, build up ESD in a unique way because the static electricity that may have built up on your body is automatically passed to the device. Then, when the device is connected to another device such as a docking station, a discharge event can occur.
Material type (The type of material gathering the charge. For example, synthetics are more prone to static buildup than natural fibers like cotton.)
The rapidity with which you touch, connect or disconnect electronic devices. While you should always take appropriate precautions to discharge static electricity, if you are in an environment where you notice ESD events you may want to take extra precautions to protect your electronic equipment against ESD. Owners Record The model number, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: Palm TreoTM Pro Smartphone Precautions against ESD Serial No.:
Other International Requirements France Audio Requirements:
Precaution against hearing loss: Protect your hearing. Listening to this device at full volume for a long period of time can damage your hearing. A pleine puissance, l'coute prolonge du baladeur peut endommager l'oreille de l'utilisateur. Consultez notre site web www palm com/fr pour plus d'informations. Make sure to discharge any built-up static electricity from yourself and your electronic devices before touching an electronic device or connecting one device to another. The recommendation from Palm is that you take this precaution before connecting your handheld to your computer, placing the handheld in a cradle, or connecting it to any other device. You can do this in many ways, including the following:
Ground yourself when youre holding your mobile device by simultaneously touching a metal surface that is at earth ground.
For example, if your computer has a metal case and is plugged into a standard three-prong grounded outlet, touching the case should discharge the ESD on your body. Increase the relative humidity of your environment. Install ESD-specific prevention items, such as grounding mats. Conditions that enhance ESD occurrences Conditions that can contribute to the buildup of static electricity in the environment include the following:
Low relative humidity. R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N 357 Final Draft #6 Confidential Palm, Inc. 16 R E T P A H C 358 R E G U L A T O R Y A N D S A F E T Y I N F O R M A T I O N Final Draft #6 Confidential Palm, Inc. Specifications Radio Phone features Processor technology Expansion Battery Operating system Camera
Dual mode GSM/UMTS phone
GSM 850/900/1800/1900 quad band
UMTS 850/1900/2100 tri-band
GPRS
EDGE
UMTS PS data
HSDPA Category 5 (3.6 Mb)
Personal speakerphone
Hands-free headset jack (3.5 mm, 3-barrel connector)
Microphone mute option
TTY-compatible
Dual-core MSM7201 processor400MHz
microSD card slot
Rechargeable lithium-ion
1500mAh power
Removable for replacement
3.5 hours full charge time
Windows Mobile 6.1 Professional
Still image capture resolution:1280 x 1024, 2 megapixel
8x digital zoom S P E C I F I C A T I O N S 359 Final Draft #6 Confidential Palm, Inc. Size Weight Connectivity Display Keyboard Included software 360 S P E C I F I C A T I O N S
114mm x 60mm x 13.5mm (4.5 in. x 2.36 in. x 0.53 in.)
130 grams (4.6 ounces) Infrared (1.0 compliant)
Bluetooth wireless technology (2.0 + EDR compliant)
Wi-Fi (802.11 b/g)
Touch-sensitive LCD screen (includes stylus)
65,536 colors (16-bit color)
Resolution: 320 x 320
User-adjustable brightness
Built-in 30-key keyboard plus 5-way navigator
Backlight for low lighting conditions
Today/Phone (includes Speed Dial and Keypad)
Messaging (text, multimedia, and email) Internet Explorer Mobile (web browser)
Camera
Pictures & Videos
Windows Media Player Mobile
File Explorer
Contacts
Calendar
Tasks
Notes Final Draft #6 Confidential Palm, Inc. Included software
(continued)
OneNote
Task Manager
Calculator
ActiveSync
Microsoft Office Excel Mobile
Microsoft Office Word Mobile
Microsoft Office PowerPoint Mobile
Adobe Reader LE
Voice Command (English, French, German only)
Quick Tour
Search
Remote Desktop Mobile
QuickGPS
SIM Manager
Internet Sharing Java
Windows Live (not available from all wireless service providers)
Windows Live Messenger (not available from all wireless service providers)
Streaming Media
Bluefire VPN client
Sprite Backup S P E C I F I C A T I O N S 361 Final Draft #6 Confidential Palm, Inc. System requirements
(for sync with desktop sync software using USB cable) Operating and storage temperature range
Windows XP or Vista (later versions may also be supported)
32MB of available memory (RAM)
170MB of free hard disk space
Available USB port
0 C to 45 C (32 F to 113 F)
5% to 90% RH 362 S P E C I F I C A T I O N S Final Draft #6 Confidential Palm, Inc. Index SYMBOLS
! on battery icon 22 NUMERICS 112 calls 52, 297 1st day of week option 227 3G networks 57 3G status icons 66 5-way navigator 29, 31, 338 911 calls 52, 297 999 calls 52, 297 A accented characters 37 accessing alternate characters 37 applications 292 menu items 32, 33, 34 on-device help 13 online support 13, 26 Outlook folders 329 remote files 310 the Internet 309, 323 account information 19 accounts See also email accounts enabling TTY/TDD devices and 74 getting help with 13 making phone calls and 55, 59, 60, 76 preventing unauthorized use of 297, 304 sending messages and 142 troubleshooting 332 Acrobat Reader 235 action keys. See softkeys activating items on screen 32 SIM cards 21 active calls 55, 58 See also phone calls ActiveSync defined 341 opening 93, 94 synchronizing with 93, 315, 326 Add Server Source command 96 Add to Personal Address Book command 329 Add to Speed Dial command 63 adding a second call 58 applications 292 appointments 223, 224 attachments to email 117, 135, 269 connections 310 contacts 53, 120, 151, 217 document templates 242 expansion cards 276 files to playlists 213 folders 245 notes 218, 229, 231, 233, troubleshooting 315, 326 259, 260 331 ActiveSync desktop software 85, 341 ActiveSync icon 95, 194, 341 Add new device option 70, 185 spreadsheets 247 tasks 228230 untimed events 224 web favorites 166167 address books 121123, 128, 220, 329 Add new phone number to Address List Lookup 267 Contacts option 75 I N D E X 363 Final Draft #6 Confidential Palm, Inc. addresses copying 329 creating multimedia messages and 142 creating text messages and 139, 140 entering email 116, 128, 218 entering web 164 getting 122, 128, 220 highlighting 31 looking up corporate 267 searching for web 43 selecting 335 synchronizing 329 verifying 116, 121 ad-hoc connections 177 adjusting screen brightness 290 Adobe Flash Player 90 Adobe Reader 235, 240 Adobe Reader icon 261 Adobe Reader LE application 261264 Advanced tab (Power Settings) 306 advancing slides 149, 246, 247 AES encryption 178 Agenda View (calendar) 222 airplane mode 48 alarm clock 303 alarm sounds 304 alarms adding 223, 228, 229 setting 290, 303 turning on and off 289 Alarms tab 303 albums 203 alerts 66 See also alarms aligning the screen 292 alignment settings documents 244 spreadsheets 247 Allow USB connections check box 327 Alt key 37, 38 alternate characters 37 alternate characters list 37 animation 208, 246, 247 anniversaries 224 answering phone calls 53 54, 58, 75 Appearance tab 287, 292 application icons 39, 293 applications See also third-party applications associating with buttons 293 caution for hard resets and 317 choosing menu items in 3234 closing 4041 copying 279 customizing 292297 deleting 272, 338 downloading 269, 271 error reporting for 305 highlighting 39 included with device 360 installing 269272, 337, 338 losing information in 317 marking as exclusive 41 moving to expansion cards 279 opening 39, 278, 292 reinstalling 315, 317 running from expansion cards 278, 338 running multiple 40 scrolling in 30 364 I N D E X Final Draft #6 Confidential Palm, Inc. selecting 39, 40 storing 338 switching between 43, 56 synchronizing info in 86, 87, 88, 102 troubleshooting 317, 319 turning sounds on or off for 289 viewing memory usage for 305 appointment settings 227 228 appointments adding 223 appearing in wrong time slots 330 creating reminders for 223, 228 deleting 227 displaying 43 marking as private 225 scheduling repeating 224 sending 144, 228 viewing 222, 223 area codes 220 arrow icons 29 arrow keys 29, 30 Assign a program list 294 attachments backgrounds 195, 205, 214, adding 117, 135, 269 downloading 119120 embedded objects in 120 internal memory and 338 opening 119 removing from messages 144 setting maximum size 130 storing 119, 128 troubleshooting 334 attendees (meeting requests) 225 audio 53, 144, 208 audio modes 74 authentication 178, 179 auto-completion options 295 AutoFilter settings
(spreadsheets) 248, 255 Auto-Keyguard feature 298 Auto-Keyguard list 298 Automatic Send/Receive option 131 auto-off interval 341 available memory 306 available storage space 305 B background colors 144 287 backing up information 315, 317 backlight (keyboard) 35, 307 Backlight Settings screen 35 backlight shut-off interval 35 Backspace key 32, 37 backup and restore app 95 backup utilities 315, 317, 318, 331 backups, restoring 318, 331 banners (calendar) 224 battery charging 2122, 92, 320 connecting to Bluetooth devices and 184 conserving 2324, 110, 307 disposing of 318 inserting 20 removing 20, 317, 318 replacing 318319 viewing remaining power for 306 viewing status of 22, 66 battery icons 22, 66 battery specifications 359 Battery tab 306 I N D E X 365 Final Draft #6 Confidential Palm, Inc. battery technology 342 beaming 23, 204, 269, 274 276, 341 birthdays 224 Blacklist tab 154 blank screens 320 Block incoming calls list 77 Block outgoing calls list 77 Block Recognizer option 296 Bluetooth devices See also hands-free devices beaming and 274, 275 connecting to 183187 conserving battery and 23 enabling phone as modem and 188 synchronizing over 100 101 troubleshooting 324 Bluetooth feature turning on or off 23, 69 viewing status of 42 Bluetooth icon 100 Bluetooth Settings screen 184187 Bluetooth status icons 66 Bluetooth technology 161, 341 bonus software 360 bookmarks 166 See also favorites border highlight 31 brightness, adjusting 290 broadcast channel options 8182 Calculator application 282 283 calculator buttons 283 calendar See also Calendar application adding items to 223, 224, browsing files and folders 228 268, 280 browsing the web. See web browsing built-in applications 272 built-in camera. See camera button settings (Media Player) 214 buttons assigning voice commands to 294 associating with applications 293 disabling 298 reassigning 293294 selecting 29, 31 turning sounds on or off for 289 Buttons list 293 Buttons screen 293 C calculations 250, 282 displaying 222 hiding items on 225 moving through 222 removing items 227, 230 setting alarms for 223, 228, 229 sorting tasks on 230 unavailable slots on 226 viewing appointments on 43 Calendar application adding contacts and 218 customizing 227228 managing schedules with 223227 opening 222 sending meeting requests and 134 Calendar icon 222 calendar settings 227228 calendar views 222, 227 366 I N D E X Final Draft #6 Confidential Palm, Inc. call forwarding 60 call forwarding icon 60 Call Status softkey 55 call waiting 58, 78 call-barring password 76, 77 caller ID applications 337 caller ID blocking 57 caller ID pictures 195, 204, 218 caller IDs 74, 77 call-forwarding icon 65 camera capturing videos with 199200 overview 195 taking pictures 197199 troubleshooting 336 camera modes 196 Camera Preview Mode 336 camera settings 197, 200 202 camera specifications 359 cancelling selections in lists 35 capitalization 36, 297 Capitalize first letter of sentence check box 297 Caps Lock icon 36 Caps Lock mode 36 captions 143, 144 capture format 201 car kits 68, 69, 71 carrier. See service providers cascading menus 33 case-sensitive searching 242, 256 cell patterns (spreadsheets) 247 cell references
(spreadsheets) 251 certificates 131, 163, 304 Certificates icon 304 Certificates screen 304 Change PIN 2 option 80 changing alarm sounds 304 calendar views 222 color themes 287, 292 connections 310 contacts 218219 date and time settings 302 information 256 phone numbers 78 picture or video resolution 336 PIN numbers 300 sync settings 98 text 242 text size 290 character sets 169 characters See also text capitalizing 36, 297 creating messages and 140 entering 36, 251 highlighting 32 moving to specific 30 typing alternate 37 charge indicator 22 charging smartphone battery 2122, 92, 320 charging status 22, 66 charts 248, 255, 256 chat sessions 149150 chat view 147, 148, 150 check boxes 31 Check Names command 116 Clear Cookies button 169 Clear Now Playing command 213 Clear Type tab 290 Clock & Alarms icon 291, 302, 303 Clock & Alarms Settings screen 302, 303 I N D E X 367 Final Draft #6 Confidential Palm, Inc. conference calls 5960 confidential events 226 configurations, troubleshooting 323 connections adding Bluetooth devices and 183 browsing websites and Configure Server command 161, 163, 174 closing applications 4041 drop-down lists 35 menus 33 screens 30, 31 color settings 144, 336 color themes 287, 292 Comm Manager 48, 185 command button 295 commands 295 Company Directory command 122, 220 company names 219 comparisons 255 completed tasks 229, 230 compressed files 270 computers 334 Configure Wireless Networks screen 176 configuring data services 323 mail servers 334 TTY/TDD devices 7475 confirmation messages 147, 153, 154 Connect via Bluetooth command 100 Connect via IR command changing 310 conserving battery and 18, 23 creating 310 displaying 310 enabling Bluetooth 69, 100 enabling TTY/TDD 7475 enabling Wi-Fi 175 ending 312 inserting SIM cards and 19 losing 324 making phone calls and 57 setting up 309311 streaming and 171 synchronizing and 86, 92 timing out 332 troubleshooting 321325, accessing remote 281 charging smartphone and 101 connecting 22 connecting to 9091 installing from 271, 272 reinstalling desktop software on 315 to mobile networks 322 to service providers 309 to the Internet 309, 323 to VPNs 310311 connecting smartphone to 335 synchronizing with 12, 89, PCs 9091 92, 101, 102, 194 viewing synchronized items on 92 Connection Settings command 327 connection status icons 65 67 Connections icon 309 Connections screen 309, 323, 324 Connections tab 309 connectivity specs 360 368 I N D E X Final Draft #6 Confidential Palm, Inc. viewing information about coverage areas 12, 23, 47, 141, 149, 220 Contacts application 217 321 creating conserving smartphone battery 2324, 110, 307 contact categories 218 Contact Details command 141, 149 contact lookup feature 50, 218 222 Contacts list 220 context-sensitive menus 33, 34 contact names, dialing by continuous playback (slides) 5051 contact types 217 contacts adding 53, 120, 151, 217 assigning caller IDs 77, 204, 218 assigning ringtones 74, 218 assigning speed dial numbers 6364 copying 218 editing 218219 getting from address books 122, 220 removing 219 saving info for 5758 searching for 50, 218, 219, 220 247 cookies 163, 169 copying addresses 329 applications 279 contacts 218 documents 243 items in folders 269 media files 194 phone numbers 51, 53, 168 pictures or videos 205 text 168, 242 copyrighted items 204 corporate email passwords 97 corporate mail systems 107, 310, 334 selecting 219 sending 144, 220221 transferring to car kits 72 corporate networks 304 corporate servers 310, 334 coupling 338 appointments 224 connections 310 contacts 53, 120, 151, 217 documents 240, 241 email messages 116117 folders 245 meeting invitations 134 meeting requests 225 message templates 145 multimedia messages 142145 notes 218, 229, 231, 233, 259, 260 passkeys 70, 186 playlists 212213 reminders 223, 228, 229, 231 spreadsheets 247 tasks 228230 templates 242, 249 text messages 139141 untimed events 224 web favorites 166167 workbooks 249 credentials 311, 332 I N D E X 369 Final Draft #6 Confidential Palm, Inc. cropping pictures 206 currency symbols 292 Custom domain option 112 customer assistance 13 customizing applications 292297 Calendar 227228 Contacts application 220 dates and time 302 Excel Mobile 258 format settings 291 Internet Explorer Mobile 168170 Media Player Mobile 213 Notes application 234 Quick Menu 41 system settings 302308 system sounds 288 tasks 230231 Today screen 287 Word Mobile 245 cutting. See deleting D daily schedules 222 data 317 See also information data formats 291 data service icons 322 data service providers 12, 42, 57, 309, 333 data services 12, 322 data transmissions 12, 19 date format settings 292 dates 252, 292, 302 See also calendar Day View 222, 227 decimal places 291 decimal symbols 291, 292 decompression utility 270 default PINs 299 defined names
(spreadsheets) 254 delays 324 Delete All Calls command 62 Delete Call command 62 Deleted folder 129, 338 Deleted Items folder 152 deleting See also removing applications 272, 338 certificates 305 contacts 219 documents 245 email 124, 128, 129, 132 email accounts 115 events 227 favorites 166 files 269, 338 items in folders 269 messages 152 notes 234, 261 partnerships 186, 325 pictures or videos 206 tasks 230 text 32, 50 text or multimedia messages 147, 154 web files 169 workbooks 258 worksheets 258 desktop software 341 See also applications;
software device names 345 devices See also Bluetooth devices; smartphone beaming to 274 configuring TTY/TDD 74 75 connecting headset 6869 discovering trusted 184, 186 transferring info from 90, 315 troubleshooting 324 370 I N D E X Final Draft #6 Confidential Palm, Inc. Devices tab 324 device-to-device connections display formats 291 Display message on screen 177 diagnostic information 305 dial pad. See keypad dialing 4953 dialog boxes 341 digit grouping symbols 291, 292 digital cameras 202 See also camera option 290 display names (email) 109, 112 display options (web) 164 display settings (screen) 290 displaying alternate characters 37 animated images 208 application menus 32, 33, digital certificates 131, 163, 34 tasks 230, 231 unread messages 43, 49 videos 203 voicemail messages 54 web favorites 166 web pages 163, 164, 165 wireless settings 307 disposal information 2 document file types 239, 245 documentation 11, 13, 47 documents See also Word Mobile 304 digital notebook 258 digital signatures 130 dimmed images 320 Direct Push Technology 96 directory services 121123, 128, 220 Disable touchscreen check box 299 Disconnect Bluetooth command 101 disconnecting from Wi-Fi networks 179 discovering trusted devices 184, 186 disk space 362 See also memory appointments 43, 222, application 223 calendar 222 contact info 141, 149, 220 current connection 310 events 224, 226 folder contents 268 memory usage 305 notifications 290 on-device help 13 PDF documents 261 pictures 202, 203, 260 power settings 306 service provider 42 space on expansion cards 280, 306 creating 240, 241 deleting 245 finding and replacing text in 242 moving or copying text in 242 opening 241 renaming 245 saving 240, 241, 243, 245 setting margins for 244 spell-checking 244 documents list 245 domains 312 Download messages option 132 speed dial numbers 64 Download size limit list 98 I N D E X 371 Final Draft #6 Confidential Palm, Inc. Download size limit option 130 closing 35 highlighting items in 29, Download Size Settings 31, 34 screen 133 downloading Adobe Flash Player 90 applications 269, 271 attachments 119120 email 23, 117119, 129, 131 email messages 98 files 167 images 208 Media Player 87 multimedia messages 147, 154 Outlook 87 Palm information and updates 13 pictures 167 ringtones 72 videos 208 downward-pointing arrows 34 drafts 117, 141 drawing 232 driving directions 267 drop-down lists cancelling selection in 35 scrolling through 30 selecting items in 34 drop-down menus 33 E EAP authentication type 179 earpiece 339 echoes 338 EDGE connections 342 EDGE status icons 67 Edit senders message option 123 editing. See changing email See also email messages adding attachments to 269 adding contacts and 120, 218 conserving battery and 110 downloading 23, 117 119, 129, 131 downloading attachments with 119120 getting from corporate servers 310, 334 internal memory and 338 overview 105 saving passwords for 109 sending 117, 124, 132, 135, 165, 333 setting security options for 130 synchronizing 86, 95, 118 troubleshooting 332334 email accounts changing display names for 109, 112 changing settings for 115 deleting 115 selecting 115, 127 setting up 107115 troubleshooting 332 email addresses entering 116, 128, 218 highlighting 31 verifying 116, 121 email applications 335 email client software 334 email message search feature 267 email messages adding attachments 117, 135 adding signatures to 125 372 I N D E X Final Draft #6 Confidential Palm, Inc. checking for 65 creating 116117 deleting 124, 128, 129, Enable local network time option 303 marking as sensitive 225 selecting sounds for 73, Enable Quick Menu option 290 132 dialing from 52 displaying 43 downloading 98, 118 finding 123 forwarding 124 opening attachments in 119 receiving 117119, 129, 131 replying to 123, 127 saving 117 setting maximum size 133 setting priority 117 sorting 124 storing copies of 127 email providers 108, 110 email settings 126133 email shortcuts 125 emergency calls 52, 297 emoticons 143, 159 Empty Deleted Items command 152 Enable Clear Type option 290 Enable fixed dialing option 79 41 Enable TTY support option 75 encryption 130, 163, 178, 281 ending data connections 312 entry fields deleting text in 32 highlighting text in 32 moving to 29 scrolling through 30 Erase all data? prompt 318 erasing. See deleting error messages 289, 331 Error Reporting icon 305 Error Reporting screen 305 errors 195, 305, 322, 331 event categories 226 event icons 228 events adding reminders for 223, 228 creating 224, 225 deleting 227 displaying messages for 73 filtering 226, 227 Excel files 235 See also Excel Mobile;
spreadsheets Excel Mobile application customizing 258 overview 247 searching in 256 starting 249 Excel Mobile icon 249 Exchange ActiveSync 86, 95, 334, 342 Exchange Address Book 329 Exchange server credentials screen 332 Exchange server sync options 332 Exchange servers changing sync settings for 98 finding contacts and 220 getting email from 117 sending email over 108, 112, 122 sending meeting requests and 225 I N D E X 373 Final Draft #6 Confidential Palm, Inc. setting sync schedules for storing attachments on videos 203 98, 99 119, 128 files setting up accounts for transferring files to 208, accessing from corporate 9698 212, 278, 279 synchronizing with 86, 95, types supported 276 331, 332 troubleshooting 332, 334 Exclusive Programs list 41 EXIF formats 342 expansion card slot 359 expansion cards as storage medium 338 browsing on 280 displaying available space on 280, 306 encrypting 281 inserting 277 installing apps on 272 moving apps to 279 moving information to 257, 279 opening items on 278 organizing pictures and videos on 205 removing 277 renaming 280 searching on 267, 269 external power sources 306 F factory defaults 214 factory-installed applications 272 favorites 87, 143, 166167 See also web pages Favorites application 87 features (smartphone) 11, 13 Federal Trade Commission website 305 feedback 339 fields. See entry fields File Explorer 267, 268269, 280 File Explorer icon 268 file names 167, 243, 267 file types documents 239, 245 media files 208 multimedia 142 pictures 202 ringtones 72 accounts 310 attaching to messages 130, 135, 140, 141, 142, 144 browsing 268 copying 194 decompressing 270 deleting 269, 338 downloading 167 moving 245, 269 renaming 167 saving 167, 278 searching for 267, 269 selecting multiple 269 transferring to expansion cards 208, 212, 278, 279 viewing information about 149, 213 fill series (spreadsheets) 252 filtering events 226, 227 information 219, 255 recent calls list 61 tasks 230 374 I N D E X Final Draft #6 Confidential Palm, Inc. finding contacts 50, 218, 219, 220 email messages 123 information 256 text 242, 263 firewalls 325 first-letter capitalization option 297 5-way navigator 29, 31, 338 fixed-dialing feature 79 Flash Player 90 flicker adjustment 202 flight mode 48 folder names 245 folders accessing Outlook 329 adding documents to 243 browsing 268, 280 creating 167, 245 moving items to 245, 257, 269 opening items in 269 organizing pictures and videos in 205 organizing web favorites in 166, 167 sorting contents 269 synchronizing info and 92 fonts 240, 243, 247, 290 forgetting passwords 300 format settings 291 formats losing 240 saving documents and 243 sending email and 130, 133 formatting charts 256 paragraphs and lists 244 spreadsheets 247, 253 254 system data 291 text 243, 259 text messages 144 Formatting toolbar 244 forms (web pages) 165 formulas 248, 251, 258 forwarding messages 124, 149 phone calls 60 freeing memory 272, 331, 338 Freeze Panes option 250 full-charge indicators 22 functions (spreadsheets) 248, 251 G games 272 gestures 296 Getting Started guide 11 Global Address List Lookup feature 267 Global Address Lists 96, 121123, 128, 220 GPRS connections 342 GPRS networks 57 GPRS status icons 67 GPS icon 66 graphics programs 205 H Hands Free check box 325 hands-free car kits 68, 69, 71 hands-free devices connecting to 6971 entering passkeys for 70 making phone calls and 71 troubleshooting 324, 325 turning Keyguard on or off for 298 turning on or off 71 hard resets 300, 317 hardware 11 headset button 68 headsets 6869, 71, 184, 298 I N D E X 375 Final Draft #6 Confidential Palm, Inc. heat sources 24 help 13, 313 hiding calendar items 225 images 164 highlight 31 highlighting applications 39 email addresses 31 items in folders 269 menu items 33, 34 options in lists 29, 34 phone numbers 52 text 32, 243 web links 31, 165 high-speed data connections 19 Hint tab 301 hints (passwords) 301 History list 168, 169 Hold option 56 home locations 302 home page (browser) 165, 168 Hotmail 108, 115, 155 hotspots 174 HSDPA networks 57 HSDPA packet data 342 HSDPA status icons 67 HTML formats 119, 124 hypertext links. See links I icons See also specific type Identification tab 301 Ignore softkey 53 image files 142, 202, 338 image properties 202 images See also pictures dimmed 320 downloading 208 embedding in attachments 120 hiding web page 164 incorrect color settings and 336 setting background 205, 287 troubleshooting web page 335 IMAP email accounts 107, 108115 inactivity 306 Inbox 43, 110, 147 Inbox folders 118, 124 See also specific folder incoming mail server settings 113 incorrect passwords 300 indentation 244 indicator light 22, 47 information backing up 315, 317 changing 256 displaying 42 entering 3637, 85, 218 erasing all 325 filtering 219, 255 losing 240, 317 managing 265 moving 279 protecting 297301 removing battery and 318 restoring 317, 318 searching for 267268 sharing 273274 sorting 255 storing 276, 338 transferring from previous devices 90, 315 updating 85 infrared port. See IR port infrared transmissions 101, 342 Input icon 295 376 I N D E X Final Draft #6 Confidential Palm, Inc. input method 296 input options 36, 295 Input screen 295, 297 Insert Pause command 121 Insert Wait command 121 inserting expansion cards 277 SIM cards 1921 smartphone battery 20 installation, troubleshooting 317, 337 installing applications 269272, 337, 338 sync software 85, 86, 90 instant messages 155 instant messaging applications 337 internal memory. See memory international adapters 21 international call blocking 77 Internet 309, 323 See also web browsing Internet Connection Sharing 187189 Internet Connection Speed option 214 Internet email accounts 107, 112 locking 298 looking up contacts from Internet Explorer Mobile 50 browsing with 163168 closing 164 customizing 168170 installing from 270 scrolling in 30 starting 163 unsupported elements for 335 Internet Sharing icon 187 IP-based push updating 96 IR connections 275 IR port 101, 274, 342 ISP settings 309 ISPs (Internet Service Providers) 107, 309, 333 Items tab 287 J Java applets 163 Java applications 272 K keyboard accessing alternate characters on 37 dialing from 49, 51 entering information from 3637, 297 resizing keys on 296 scrolling with 29, 30 selecting menu items with 33 setting key combinations for 293 troubleshooting 338 keyboard backlight 35, 307 keyboard icon 36 keyboard specifications 360 Keyguard 298, 299 Keyguard icon 298 keypad 51 Keypad softkey 51 keys (keyboard) 35, 296 Known Caller option 72 L language settings 117, 153 lanyards 18 leading zeros 292 LED light 22, 47 Legacy Pocket Word files 240 Letter Recognizer 296 libraries (media) 210, 211 Library screen 214 I N D E X 377 Final Draft #6 Confidential Palm, Inc. lightning bolt 22 Li-Ion battery. See battery links creating 260 highlighting 31 internal memory and 338 playing media files and 211 selecting 127, 165, 260 sending 165 troubleshooting 335 list separators 291 lists cancelling selection in 35 closing 35 creating 241, 244, 259 formatting 244 highlighting items in 29, 31, 34 scrolling through 30, 165 selecting items in 34 Lithium Ion battery. See battery Live Search 155 locating contacts 50, 218, 219, 220 email messages 123 information 256 location-specific information 291, 302 Lock icon 164, 204, 300 locking SIM smartcards 299 smartphone screen 56, 299 smartphone system 300 spreadsheet rows and columns 250 the keyboard 298 logging in to corporate servers 310 networks 304 mail servers 113, 334 Main tab 305 Manage existing connections option 309 Manage Folders command 118, 133 Manage tab 289 management tools 265 MAPI clients 334 maps 335 margins 244 Match case option 242, 256 Match entire cells option 256 Match whole words only looking up contacts 50, 218, option 242 219, 220 lookup feature 267 losing connections 324 information 240, 317 passwords 300 smartphone 95, 301 low coverage areas 321 low light conditions 35 lowercase letters 36 M magnification. See zoom settings mail. See email maximizing battery 2324, 110, 307 measurement units 292 media file types 208 media files adding to playlists 212 213 copying 194 playing 210 storing 211 synchronizing 87, 193 195, 208210 transferring 208, 212 troubleshooting 330 378 I N D E X Final Draft #6 Confidential Palm, Inc. Media Player 87, 330 Media Player library 210, 211 Media Player Mobile 87, Message format option 130 Message Options screen 117 sending messages from 139, 142, 152 starting chat sessions and 208214 message preferences 152 150 meeting invitations. See meeting requests meeting requests 122, 134, 224225, 228 memory displaying available 280 freeing 272, 331, 338 low conditions for 305 running apps and 278 storing numbers in 283 memory buttons 283 Memory icon 280, 305 memory options (web) 169 memory requirements 362 Memory screen 305 memory usage 305 memos. See messages;
notes menu items 3234 Menu key 32, 33 menus 32, 33, 34 Menus icon 293 Menus screen 293 Message Detail command 141, 149 155 message templates 145 messages See also email, multimedia, and text messages dialing from 52 displaying notification 290 displaying unread 43, 49 formatting 144 receiving system 81 storing 338 viewing info about 141, 149 viewing voicemail 54 Messaging application See also text messages;
multimedia messages adding contacts and 218 receiving meeting requests and 134 receiving messages and 148 messaging applications 337 Messaging icon 139 Messaging Options screen 115 messaging services 324, 342 Metering mode 201 microphone 56, 65, 339 microphone icon 295 microSD cards 276 Microsoft ActiveSync software. See ActiveSync desktop software;
Exchange ActiveSync Microsoft Exchange servers.See Exchange servers Microsoft Media Player. See Media Player; Media Player Mobile Microsoft Office Excel 248 See also spreadsheets Microsoft Office files 235, sending email from 107, 237 116, 121, 126 I N D E X 379 Final Draft #6 Confidential Palm, Inc. Microsoft Office Outlook. moving sending 142, 145, 146 See Outlook documents to folders 245, 147, 154 Microsoft Windows Mobile 269 software 270 Microsoft Windows Mobile website 315 Microsoft Word documents. See documents microUSB connector 92, 320 Missed call option 72 MMS messaging 139, 342 MMS video icon 199 mobile accounts. See accounts Mobile Device component 342 mobile devices 90, 274, 315 Mobile Favorites folder 87 mobile features 13 mobile networks 321, 322 mobile phone numbers 218 Mobile to Market certificates 270 Modem tab 310 modems 183, 187 Month View 222 most recently dialed numbers list 52 files to expansion cards 208, 212, 278, 279 information 279 pictures or videos 205 text 242 workbooks 257 moving around the screen 2930 multi-line fields 30 multimedia file types 203 multimedia files 202, 338 multimedia messages checking for 65 creating 142145 deleting 147, 152, 154 dialing from 52, 147 displaying 43, 49 forwarding 149 internal memory and 338 opening 148 receiving 147, 154 removing items from 144 replying to 147, 148, 149 saving 154 selecting links in 150 setting preferences for 152155 sorting 151 troubleshooting 324 viewing status of 65 Multimedia Messaging System. See MMS messaging music 53, 191, 208, 288 See also media files;
playlists music files 193, 330 muting phone calls 56 My Device folder 268 My Device library 211 My Documents folder 195, 267, 317 My Music folder 193 My Pictures folder 193, 197, 199 My Playlists category 212 My Storage Card library 211 My Text phrases 116, 140 My Treo application 26 My Videos folder 193 380 I N D E X Final Draft #6 Confidential Palm, Inc. N names dialing by contact 5051 displaying service provider 42 finding contact 50, 218, 219, 220 naming document files 243, 245 expansion cards 280 folders 245 templates 242, 249 workbooks 257 worksheets 253, 254 national emergency numbers 52 navigation features 29 navigator buttons 29, 31 negative numbers 292 network keys 178 network protocols 214 network settings 81 networks changing 81 connecting to 81, 175, 176 disconnecting from 179 logging in to 304 troubleshooting 321325 New Sound command 289 note options 234 notebook 258 notes adding 218, 229, 259, 260 creating 231, 233 deleting 234, 261 renaming 233, 261 saving 233, 234 Notes application 231234 Notes icon 231 Notes list 233 Notes tab 302 notification options 289 notification screens. See notifications notifications creating events and 73 enabling or disabling 290 receiving information and 187 receiving messages and 147, 148, 153, 154 receiving phone calls and 58, 78 receiving voicemail 55 sending messages and 140, 147 setting ringtones for 72 setting system sounds for 289 silencing sounds for 288 troubleshooting 324 Now Playing playlist 212 number format settings 291 number sign symbol 292 numbers See also phone numbers entering 36 formatting 247, 252 pasting into Calculator 283 O Office files 235, 237 Office Outlook. See Outlook Office Word documents. See documents offline synchronization 329 on-device components 17, 18 on-device help 13 OneNote files 235 OneNote Mobile 258261 online address books 121 123, 128, 220 online support 13, 26 online travel information 172 onscreen keypad 51 I N D E X 381 Final Draft #6 Confidential Palm, Inc. opening ActiveSync 93, 94 Adobe Reader 240 alternate characters list 37 application menus 32, 33, 34 applications 39, 278, 292 chat view 150 documents 241 email applications 335 email attachments 119 File Explorer 268 Inbox 43 items in folders 269 multimedia messages 148 notebook 260 Outlook folders 329 Quick Menu 43 Quick Tour 13, 42 sync software window 93 text messages 148 Today screen 42 web pages 163, 166, 168, 335 operating system (device) 320, 345, 359 operating systems (PCs) 89 Option key 29, 30, 36, 39, 50 Option Lock icon 36 Option Lock mode 36 options displaying 226 highlighting 29, 31, 34 selecting 3435 Options tab 288, 297, 302 Organize Slides command 145 organizer features 48, 215 orientation (slides) 246 outages 323 outgoing mail server settings 113 Outlook accessing folders for 329 copying addresses to 329 downloading 87 downloading mail and 107, 118, 119, 129 synchronizing with 86, 95, 96, 123 Outlook email accounts 115 overdue tasks 230 Owner Information icon 301 Owner Information screen 301 P paired relationships. See partnerships pairing. See partnerships Palm online support 13 Palm OS applications 270 Palm OS devices 90, 315 paragraph formatting 244 paragraph highlight feature 32 partial envelope icon 119 partially-charged battery icon 22 partnerships 183, 186, 325, 343 passkeys 70, 186 Password tab 300 Password type list 301 password types 52 passwords entering 37, 97, 300, 301 forgetting or losing 300 locking device and 298, 301 saving 109, 111 setting up email accounts and 109, 111 specifying call-blocking and 76, 77 spreadsheets and 248 storing on smartphone 97 patches 272 382 I N D E X Final Draft #6 Confidential Palm, Inc. Pause playback option 213 PCs. See computers PDF files 119, 235, 261 performance 319, 337 Personal Address Book 329 personal computers. See computers personal events 226 personal identification numbers (PINs) 79, 80, 300, 343 personal information 19, 300, 301, 341 personal information managers 329, 343 See also PIM applications personal unblocking key 344 personalizing smartphone 285 phone See also phone calls;
phone numbers;
smartphone answering 5354, 58, 75 dialing 4953 disabling touch-sensitive feature for 298 driving and 68 getting started with 2425 locking screen and 56 playing music and 53 redialing 52 running applications and 57 selecting ringtones for 72 selecting wireless band for 80 sending text messages and 56 setting network preferences for 81 silencing ringer for 53 turning on or off 23, 47, 48, 53 extracting private 59, 60 forwarding 60 holding 56 making 24, 4953 muting 56 opening Today screen during 42 receiving 5354, 58 restricting 79 sending to voicemail 53, 58, 60, 76 setting up conference 59 60 switching between 59 transferring to hands-free phone as modem feature devices 71 183, 187189 phone calls troubleshooting 324, 338 viewing info about 55, 61, See also phone; phone 62, 63 numbers adding a second 58 adding notes about 56, 61, 63 adjusting volume for 74 automatically answering 75 blocking 7677 customizing sounds for 73 ending 56 viewing missed 49 viewing status of 6567 phone headsets. See headsets Phone icon 299 phone number codes 51 phone numbers See also phone; phone calls adding to contacts 75 I N D E X 383 Final Draft #6 Confidential Palm, Inc. assigning to speed dial 6364 changing 78 copying and pasting 51, 53, 168 entering 4953 getting device 25 getting from address books 122, 220 highlighting 31 inserting pauses in 121 saving 5758 selecting 52 phone off indicators 65, 66 Phone Off message 48, 343 phone on indicators 65, 66 Phone screen 55, 56, 58 phone settings 7282 Phone Settings screen 25, 75, 299 phone specifications 359 phone status icons 6567 Phone/Send button 49, 53 phone-off icon 48 photo albums 203 photos. See pictures pick lists. See drop-down lists piconet 343 picture file types 142 picture formats 197, 202 picture playback settings 206 pictures adding as backgrounds playback controls 211, 214 playback options 213 Playback screen 213, 214 playing 205, 287 default resolution settings for 336 deleting 206 downloading 167 editing 205 hiding on web pages 164 organizing 205 previewing 336 renaming 206 sending 143, 204 storing 197, 338 synchronizing 193195 taking 197199, 258, 336 viewing 202, 203, 260 Pictures & Videos application 202207 Pictures & Videos icon 206 PIM applications 341, 343 PIMs 329, 343 PINs 79, 80, 300, 343 Play Slide Show command 203 Play Sound list 304 Play Sound options 73 media files 210 presentations 246, 247 ringtones 73 video clips 208 voice notes 233, 260 voicemail messages 54, 55 playlists 208, 209, 212213 plug-ins 163, 288 POP email accounts 107, 108115 pop-up menus 33, 34 port numbers 311 ports. See IR port; USB ports Power button 19, 48 Power icon 306 Power Save Mode 23 Power screen 306 PowerPoint files 235 PowerPoint Mobile application 246247 PowerPoint Mobile icon 246 preferences 285 See also customizing preinstalled applications 272 384 I N D E X Final Draft #6 Confidential Palm, Inc. presentation playback options 246247 presentations 246 See also PowerPoint Mobile Preview Mode (camera) 336 previewing pictures 336 ringtones 73 sounds 290 text messages 141 prioritizing email 117 tasks 229, 230 text messages 146 private events 226 processor 359 Program Buttons tab 293 Program Files folder 279 programs. See applications;
software Prompt if device unused for check box 300 protected spreadsheets 248 protecting information 297301 Treo device 297 proxy servers 311 PUK (personal unblocking key) 344 punctuation marks 36 push technology 96 Q Quick Menu 40, 41, 43 Quick Tour 13, 42 QuickGPS feature 267 QuickTime Player 208 R radio 48, 359 RAS connections 309 reassigning buttons 293294 Receiving Data message 276 recent calls list 61, 62, 64 rechargeable battery. See battery recording sounds 144, 289 videos 199200 voice notes 232, 234, 297 recording toolbar 232 recurring appointments. See repeating appointments recycling 2 redialing phone 52 redirector (websites) 335 refreshing web pages 165, 335 Region tab 291 regional settings 291, 302 Regional Settings icon 291 Regional Settings screen 291 registering smartphone 26 reinstalling software or applications 315, 317 Reject call with text message option 76 reminders creating 223, 228, 229, 231 system alarms and 303 turning on and off 289 viewing 66 remote access servers 309 Remote Desktop Mobile 281282 remote files 310 Remove Programs icon 272 Remove Programs list 273 Remove Programs screen 272 removing See also deleting applications 272, 338 attachments 144 battery 318 certificates 305 I N D E X 385 Final Draft #6 Confidential Palm, Inc. expansion cards 277 files 338 items from playlists 213 partnerships 325 Quick Menu 41 Quick Tour 13, 42 smartphone battery 20, 317 renaming documents 245 expansion cards 280 files 167 items in folders 269 notes 233, 261 pictures or videos 206 workbooks 257 worksheets 254 repeating appointments 224 repeating sounds 73, 290 repeating tasks 229 replacing information 256 smartphone battery 318 319 text 242, 263 Request message delivery notification option 140 Require PIN when phone is used check box 300 reset button 316 resets 300, 316318, 322 caution for 317 resizing keyboard keys 296 web pages 165 resolution (camera) 336 resolution (screen) 360 restarting smartphone. See resets restoring backups 318, 331 information 317, 318 sound settings 288 restoring factory defaults 214 Resume playback option 214 reverse type 31 right-click menus. See shortcut menus Ring tone command 74 ringer adjusting volume for 74 silencing 53 turning off 74 Ringer switch 53, 288 ringtone files 72, 142 ringtone managers 337 ringtones assigning to caller IDs 74 assigning to contacts 74, 218 downloading 72 previewing 73 selecting 72 sending 144 roaming 66, 99, 330 Roaming option 73 rotating pictures 206, 207 running programs icon 40 S safety information 2 Save as Template command 145 Save password check box 97, 109, 111 Save to Contacts prompt 57 Save to Drafts command 117 Save to list 279 saving documents 240, 241, 243, 245 email messages 117 files 167, 278 multimedia messages 154 notes 233, 234, 297 passwords 109, 111 phone numbers 5758 workbooks 247, 249, 258 386 I N D E X Final Draft #6 Confidential Palm, Inc. Schedule command 99 scheduled syncs 330, 333 schedules. See calendar scheduling synchronization 9899 screen activating items on 32 activating wrong features 321 adjusting brightness 290 adjusting display 290 aligning 292 caring for 17 changing color themes for 287, 292 conserving battery and 23 disabling touch-sensitivity for 297, 298 fitting web pages to 164 highlighting items on 29, 3132 locking 56, 299 scrolling in 2930, 297 selecting items on 30, 32 setting backgrounds for 205, 287 troubleshooting 292, 320 turning on or off 47, 48, 306, 341 waking up 48, 56 screen fonts 290 Screen icon 290, 292 screen resolution 360 screen saver 49 screen specifications 360 Screen view 292 screen-locked icon 65 screens, returning to previous 30 screensavers 207 scroll arrows 30 scroll bar 30 Scroll upon reaching the last line check box 297 scrolling device screen 2930, 297 spreadsheets 250 web pages 164, 165 SD expansion cards 276 Search dialog box 267 Search for list 268 Search icon 267 search results list 267, 268 Search softkey 268 searching contacts 50, 218, 219, 220 documents 242 email messages 123 PDF files 263 spreadsheets 256 web addresses 43 web pages 155, 163 searching for files 267, 269 searching for information 267268 searching for signal 23 secure networks 176 Secure Sockets Layer (SSL) 344 secure websites 335 security browsing websites and 163, 169, 178 creating passkeys and 71 protecting info and 297 301, 304 sending email and 127, 131 security certificates 304 security software 297 Security tab 299 Send Options command 146 sending copyrighted items 204 email 117, 124, 132, 135, 165, 333 I N D E X 387 Final Draft #6 Confidential Palm, Inc. meeting requests 122, 224, 228 multimedia messages 142, 145, 146147, 154 pictures 204 sounds 289 text messages 61, 63, 139 videos 204 voicemail 145 web links 165 sensitivity settings 226, 229 Sent folder 127 server information 154 servers, troubleshooting 331, 332, 334 service contracts 12 service providers 12, 42, 57, 333 See also accounts; ISPs Set as Hands-Free command 325 Set up my proxy server option 311 setting alarm clock 303 settings. See options setup mode 90, 92 sharing information 273274 sheet list 250 Shift cells options 257 Shift key 36 Short Messaging Service. See SMS messaging shortcut menus 33, 34 Show half hour slots option 227 Show list 203 Show start and due dates option 231 Show Tasks entry bar option 231 Show week numbers option 227 Side button 17 signal, searching for 23 signal strength 65, 321, 339 signal-strength icon 47, 308 signatures 125 Signatures screen 126 silencing system sounds 288 silencing the ringer 53 silent alarm 288, 290 SIM card lock feature 298 SIM cards 19, 21, 65, 344 SIM Manager 221 SIM Manager icon 25, 221 SIM smartcards 299 Simple PIN passwords 52, 301 sketching 232 skins 214 slide show settings 207 slide show toolbar 203 slide shows 203, 246, 247 slide timing option 247 slider 30 slides 144, 145, 149, 246 smartcards. See SIM cards Smartdial softkey 58 smartphone charging 2122, 92, 320 freeing space on 272, 338 getting help with 13 getting phone number for 25 getting started with 12, 13, 32 inserting batteries and 21 locking 300 losing 95, 301 low light conditions and 35 moving around on 27 personalizing 285 registering 26 resetting 300, 316318, 322 388 I N D E X Final Draft #6 Confidential Palm, Inc. setting up 15 storing 17, 18 troubleshoot tips for 313 unlocking 300 unpacking 11 updating information on 85 smartphone components 17, 18 smartphone features 11, 13 smartphone icon 92 SMS messaging 139, 344 soft resets 316 softkeys 32 software See also applications accessing 11 caution for hard resets and 317 included with device 360 installing sync 85, 86, 90 purchasing 320 reinstalling 315, 317 songs, selecting 210 See also music; playlists Sort command 125 sort order 255 sorting email 124 folder items 269 History list items 168 information 255 messages 151 pictures or videos 205 tasks 230 sound clips 142 sound settings 73, 288, 289 sounds See also specific types changing alarm 304 customizing 288 previewing 290 recording 144, 289 repeating 73 sending 289 setting system 289 silencing 288 turning off event 290 Sounds & Notifications screen 72, 289 Sounds & Notifications Settings icon 289 Sounds tab 289 speaker 208 speakerphone 56, 339 speakerphone icon 65 special characters. See alternate characters;
symbols specifications 359 speed dial 50, 6364 Speed Dial command 64 spell-checking 117, 140, 244 spreadsheet templates 247, 249, 258 spreadsheet toolbar 250 spreadsheets See also Excel Mobile;
workbooks;
worksheets accessing 235 adding charts to 255, 256 calculations in 250252 changing order of worksheets 253 creating 247 customizing filters for 255 deleting elements in 257 display options for 249 250 entering data in 249, 252 formatting 247, 253254 insertion options for 252 scrolling 250 searching 256 I N D E X 389 Final Draft #6 Confidential Palm, Inc. sorting in 255 Sprite Backup application 95 SSL protocol 344 Start button 39 Start menu 39, 292 starting Excel Mobile 249 Internet Explorer Mobile 163 PowerPoint Mobile 246 Quick Tour 13 synchronization 86, 93, 94 Word Mobile 241 stereo headphones 208 stopping playback 210 stopping synchronization 103 Storage Card folder 280 storage card symbol 269 Storage Card tab 306 storage cards. See expansion cards storage space 305, 331 storing applications 338 document files 241, 243, 245, 257 information 276, 338 media files 211 pictures 197 smartphone 17, 18 videos 199 workbooks 257 streaming 170172, 211, 344 Streaming Media icon 170 Strong alphanumeric passwords 52, 301 stylus 29, 31 submenus 33 Suggest words when entering text option 296 support 13 symbols 36, 37, 251 sync applications 85, 93 sync conflicts 98 sync errors 195 sync methods 88 sync mode 92 sync options 85, 102 sync schedules 98, 330, 333 sync settings (Exchange servers) 98 connecting to PCs and 12 conserving battery and 24 defined 344 enabling wireless 86, 95 100, 101 getting started with 26 hard resets and 317, 318 initiating manual 99 initiating over Bluetooth devices 100101 overview 83, 85 scheduling 9899 sending meeting requests and 225 setting up multiple computers for 101 starting 86, 93, 94 stopping 103 transferring media files and 193195, 208 transferring Office files and 237239 troubleshooting 316, 325 sync software 12, 85, 86, 88, 332, 334 90, 315 sync software window 93 synchronization backing up information and 317 synchronization in-progress icons 66 synchronizing addresses 329 dates and time 303 390 I N D E X Final Draft #6 Confidential Palm, Inc. folders 133 offline 329 subfolders 133 through USB hubs 328 wirelessly 331 with third-party applications 317 system alarms 303 System Center Mobile Device Manager 312 system dates and time 302 system errors 322 system locks 298, 300 system messages 81 system requirements 89 system settings 302308 system sounds 288, 289 system warnings 289 T tabs 30 taking pictures 197199, 258, 336 tapping 29, 32, 292, 296 tapping sounds 289 task categories 229, 230 Task Manager 40 task settings 230231 tasks adding reminders to 229 completing 230 creating 228230 deleting 230 filtering and sorting 230 marking as sensitive 229 sending 144 setting due dates for 229 setting reminders for 231 Tasks application 228231 Tasks entry bar 230, 231 Tasks icon 228 Tasks list 230 Tasks Over The Air (OTA) 96 Tasks tab (Connections) 309, 311 text aligning 244 changing 242 copying 168 creating documents and 240 deleting 32, 50 entering 36, 296, 297 finding and replacing 242, 263, 296 formatting 243, 259 highlighting 31, 32, 243 moving or copying 242 resizing 290 spell-checking 117, 140, TDD devices. See TTY/TDD 244 devices technical support 13 telecommunications devices 74 templates documents 241, 245 messages 145 notes 233, 234 spreadsheets 247, 249, 258 Templates folder 241, 249 tentative appointments 223 text captions 143 text files 305 Text Layout command 145 text message services 78 text messages checking for 65 converting to multimedia 140 creating 139141 deleting 147, 152 displaying 43, 49 forwarding 149 I N D E X 391 Final Draft #6 Confidential Palm, Inc. making phone calls and installing 269, 270, 337, removing Quick Tour from 338 13, 42 previewing pictures and selecting running apps 52, 147 opening 148 previewing 141 receiving 139, 147, 324 replying to 147, 148, 149 selecting links in 150 sending 61, 63, 139 setting preferences for 152 sorting 151 troubleshooting 324 text phrases 116, 140, 143 Text Size tab 290 text telephone devices. See TTY/TDD devices text-entry fields. See entry fields themes 287, 292 third-party applications 336 reinstalling 315, 317 synchronizing with 87, 317 troubleshooting 270, 320, 337338 time format settings 292 time stamps 200 time system settings 302 Time tab 302 time zones 302 tips 11 TKIP encryption 178 Today screen accessing 42 changing color themes for 292 5-way navigator and 29, connecting to Bluetooth 338 accessing Outlook folders and 329 caution for hard resets and 317 deleting 338 getting help with 337 devices from 185 customizing 205, 287 dialing from 49 recovering settings for 331 removing Quick Menu from 41 392 I N D E X from 40 starting web searches from 163 viewing info on 4243 viewing voicemail messages on 54 touchscreen. See screen touchscreen lockout 297, 299 touch-sensitive feature 297 transactions 335 transition effects (slides) 247 transmission delays 324 Transparency level list 205 travel information 172 troubleshooting 13, 313 trusted device list 184, 185 trusted devices 184, 186 See also partnerships trusted pairs. See partnerships TTY icon 75 TTY/TDD devices 7475 TTY/TDD mode 74 Turn Hands-free Off command 71 Final Draft #6 Confidential Palm, Inc. Turn Hands-free On command 71 turning on or off alarms 289, 303 event sounds 290 reminders 289 screen 306 Typing mode 234 U UDP ports 172 UMTS networks 57 UMTS services 345 UMTS status icons 66, 67 unauthorized users 297, 304 unavailable time slots 226 Unhold option 56 Unicode language settings 153 Unknown Caller option 73 unlocking SIM smartcards 299, 300 smartphone 300 spreadsheet rows and columns 250 unread messages 43, 49, 148 unretrieved voicemail 54 untimed events 224 Update Library command videos 212 updating information 85 uppercase letters 36, 297 URLs 127, 246 See also web links USB AC charger 21 USB cable 22, 91, 94 USB controllers 329 USB hubs 91, 328 USB ports 91, 328 Use network time zone check box 303 User Guide 12, 26 usernames 345 V vCal attachments 334 vCalendar attachments 144, 228 vCard attachments 144, 334 Vibrate when check boxes 73, 290 vibrating alarm 288, 290 video albums 203 video files 142, 203, 330 video icon 199 video ringtones 195 video settings 199, 214 deleting 206 downloading 208 organizing 205 playing 208 recording 199200 renaming 206 sending 143, 204 setting resolution for 336 storing 199 synchronizing 193195 transferring to expansion cards 208 viewing 203 View All Calls command 62, 63 viewing alternate characters 37 animated images 208 application menus 32, 33, 34 appointments 43, 222, 223 calendar 222 contact info 141, 149, 220 current connection 310 events 224, 226 folder contents 268 memory usage 305 I N D E X 393 Final Draft #6 Confidential Palm, Inc. notifications 290 on-device help 13 PDF documents 261 pictures 202, 203, 260 power settings 306 service provider 42 space on expansion cards 280, 306 speed dial numbers 64 tasks 230, 231 unread messages 43, 49 videos 203 voicemail messages 54 web favorites 166 web pages 163, 164, 165 wireless settings 307 virtual private networks. See VPN connections Vista operating systems. See Windows Vista computers voice calls 65 voice captions 144 Voice Command application 294295 Voice Command button 295 Voice Command icon 294, 319 Voice Command settings 319 voice commands 24, 295 Voice mail option 73 voice notes 232233, 234, 297 Voice recording format list 297 voice recording formats 297 voicemail warnings 289 warranty 11 weak signals 321, 339 web addresses 43, 164, 335 See also web links web browsers 163 See also Internet Explorer Mobile changing phone number web browsing for 7879 checking for 65 listening to 5455 sending 145 sending calls to 53, 58, 60, 76 voicemail icon 54 voicemail notifications 55 Voicemail softkey 55 volume phone 74 ringer 74 tapping sounds 289 VPN clients 325 VPN connections 310311 W waking up smartphone screen 48, 56 wallpaper 195 getting started with 163, 165 memory consumption and 338 secure sites and 163, 164, 169, 335 troubleshooting 335 wireless connections and 161, 174 web favorites. See favorites web files 169 web forms 165 web links creating 260 highlighting 31 internal memory and 338 selecting 127, 165, 260 sending 165 troubleshooting 335 web navigation features 29 394 I N D E X Final Draft #6 Confidential Palm, Inc. web pages websites accessing 335 adding to favorites 166 arranging on screen 164 clearing links to 338 copying from 168 dialing from 52, 168 downloading items from 167, 271 hiding images on 164 moving around in 165 opening 163, 166, 168 playing media files from 211 refreshing 165, 335 resizing 165 returning to recently viewed 168 scrolling 164, 165 searching 155, 163 selecting addresses on 335 sending email from 165 setting as home 165, 168 synchronizing favorites for 87 viewing 163, 164, 165 See also web browsing accessing 161, 174, 187 connecting to 163 ending connections to 312 redirectors and 335 searching over 155, 163 streaming from 170172, 211 submitting transactions and 335 Week View 222, 227 WEP encryption 178 Wi-Fi button 175 Wi-Fi feature 175 viewing status of 42, 66 Wi-Fi networks 174179 Wi-Fi settings 179183 Windows Live Mail 156158 Windows Live Messenger 158159 Windows Live services 155, 204 Windows Mobile Device Center 85, 94, 345 web-based email 108, 155 Windows Mobile devices 90, 274, 315 Windows Mobile operating system 320, 345 Windows Mobile software 270 Windows Update application 308 Windows Vista computers enabling Bluetooth connections for 100 opening sync application for 94 synchronizing with 85, 95 Windows XP computers enabling Bluetooth connections for 100 and 187 opening ActiveSync for 93 synchronizing with 85, 95, 193, 194 wired headsets 68, 71 wireless band setting 80 wireless connection icons 66 wireless connections browsing websites and 161, 174 conserving battery and 18 ending 179 I N D E X 395 turning on or off 18, 23, enabling phone as modem Final Draft #6 Confidential Palm, Inc. synchronizing and. See wireless synchronization turning on 175 wireless features 308, 337 wireless modems 187 wireless service indicator 42 wireless service providers 12, 42, 57 wireless services 307 wireless synchronization 86, 95100, 101, 331 Word application 235 See also documents Word Completion tab 296 word highlight feature 32 Word Mobile application 30, 239245 Word Mobile icon 241 word-processing features 240 workbook list 258 workbooks creating 249 deleting 258 displaying 249250 moving around in 250 naming 257 organizing 257 replacing information in 256 saving 247, 249, 258 searching 256 setting default template for 258 worksheet names 248 worksheets See also spreadsheets;
workbooks adding 253 adjusting column and row size for 254 deleting 258 entering defined names in 254 entering formulas in 251, See also Excel Mobile 258 application;
spreadsheets entering functions in 251 filtering data in 255 formatting options for 253254 inserting cells, rows, and columns 252 moving between 250 naming 253 removing cells, rows, and columns 257 renaming 254 WorldMate 172, 173 WPA networks 178 Writing mode 234 Y Year View 222 Z ZIP files 270 zoom settings documents 241 pictures 260 presentations 246 smartphone screen 297 spreadsheets 248, 250 web pages 165 396 I N D E X Final Draft #6 Confidential Palm, Inc. Final Draft #6 Confidential Palm, Inc. Palm, Inc. 950 W. Maude Ave. Sunnyvale, CA 94085-2801 United States of America PN: 406-11437-00 Final Draft #6 Confidential Palm, Inc.
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2008-08-20 | 1852.4 ~ 1907.6 | PCE - PCS Licensed Transmitter held to ear | Original Equipment |
2 | 2412 ~ 2462 | DTS - Digital Transmission System |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 2 | Effective |
2008-08-20
|
||||
1 2 | Applicant's complete, legal business name |
Palm Inc
|
||||
1 2 | FCC Registration Number (FRN) |
0007381593
|
||||
1 2 | Physical Address |
950 West Maude Ave
|
||||
1 2 |
Sunnyvale, California 94085
|
|||||
1 2 |
United States
|
|||||
app s | TCB Information | |||||
n/a | ||||||
app s | FCC ID | |||||
1 2 | Grantee Code |
O8F
|
||||
1 2 | Equipment Product Code |
SKYG
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 2 | Name |
H**** Z******
|
||||
1 2 | Title |
Sr. Regulatory Compliance Engineer
|
||||
1 2 | Telephone Number |
(408)********
|
||||
1 2 | Fax Number |
(408)********
|
||||
1 2 |
h******@palm.com
|
|||||
app s | Technical Contact | |||||
1 2 | Firm Name |
COMPLIANCE CERTIFICATION SERVICES
|
||||
1 2 | Name |
M******** K******
|
||||
1 2 | Physical Address |
47173 Benicia Street
|
||||
1 2 |
Fremont, California 94538
|
|||||
1 2 |
United States
|
|||||
1 2 | Telephone Number |
(510)********
|
||||
1 2 |
m******@ccsemc.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 2 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 2 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 02/16/2009 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 2 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 2 | Equipment Class | PCE - PCS Licensed Transmitter held to ear | ||||
1 2 | DTS - Digital Transmission System | |||||
1 2 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Smartphone | ||||
1 2 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 2 | Modular Equipment Type | Does not apply | ||||
1 2 | Purpose / Application is for | Original Equipment | ||||
1 2 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | Yes | ||||
1 2 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 2 | Grant Comments | Output power is ERP for Part 22 and EIRP for Part 24. This device contains 900 / 1800 MHz and WCDMA FDD band I functions that are not operational in U.S. Territories. Collocated transmitter operating configurations have been evaluated as described in this filing; other collocation configurations require separate evaluation. SAR compliance for body-worn operating configurations is limited to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.5 cm separation between the device and the user's body. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR values for single and co-transmit configurations under this FCC ID are: Part 22 Head: 0.78 W/kg; Body-worn: 1.25 W/kg; Part 24 Head: 1.5 W/kg; Body-worn: 0.61 W/kg; Part 15 Head: 0.27 W/kg; Body-worn: 0.13 W/kg; co-transmit body: 1.3 W/kg. | ||||
1 2 | Output power is conducted. Collocated transmitter operating configurations have been evaluated as described in this filing; other collocation configurations require separate evaluation. SAR compliance for body-worn operating configurations is limited to belt-clips, holsters or similar accessories that have no metallic component in the assembly and must provide at least 1.5 cm separation between the device and the user's body. End-users must be informed of the body-worn operating requirements for satisfying RF exposure compliance. The highest reported SAR values for single and co-transmit configurations under this FCC ID are: Part 22 Head: 0.78 W/kg; Body-worn: 1.25 W/kg; Part 24 Head: 1.5 W/kg; Body-worn: 0.61 W/kg; Part 15 Head: 0.27 W/kg; Body-worn: 0.13 W/kg; co-transmit body: 1.3 W/kg. | |||||
1 2 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 2 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 2 | Firm Name |
Sporton International Inc
|
||||
1 2 | Name |
K****** L****
|
||||
1 2 | Telephone Number |
886-2******** Extension:
|
||||
1 2 | Fax Number |
886-2********
|
||||
1 2 |
k******@sporton.com.tw
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 22H | 824.2 | 848.8 | 0.85 | 2.5 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
1 | 2 | 22H | 824.2 | 848.8 | 0.25 | 2.5 ppm | 244KG7W | ||||||||||||||||||||||||||||||||||
1 | 3 | 22H | 826.4 | 846.6 | 0.09 | 2.5 ppm | 4M18F9W | ||||||||||||||||||||||||||||||||||
1 | 4 | 24E | 1850.2 | 1909.8 | 0.74 | 2.5 ppm | 248KGXW | ||||||||||||||||||||||||||||||||||
1 | 5 | 24E | 1850.2 | 1909.8 | 0.36 | 2.5 ppm | 244KG7W | ||||||||||||||||||||||||||||||||||
1 | 6 | 24E | 1852.4 | 1907.6 | 0.22 | 2.5 ppm | 4M20F9W | ||||||||||||||||||||||||||||||||||
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
2 | 1 | 15C | 2412 | 2462 | 0.132 | ||||||||||||||||||||||||||||||||||||
2 | 2 | 15C | 2402 | 2480 | 0.0014 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC