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1 | Users Manual | Users Manual | 2.43 MiB | / May 12 2015 |
Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. Note R In this manual, the suffix of each model number is omitted unless necessary. R The illustrations such as some keys may differ from the appearance of the actual product. R Certain products and features described in this document may not be available in your country or area. Contact your phone system dealer/service provider. R The contents and design of the software are subject to change without notice. Document Version: 2015-10 Operating InstructionsSIP PhoneKX-HDV330Model No. Introduction Outline This manual describes information about the installation and operation of KX-HDV330. Related Documentation R Quick Start Guide Describes basic information about the installation and safety precautions to prevent personal injury and/or damage to property. R Administrator Guide Describes detailed information about the configuration and management of this unit. Manuals and supporting information are provided on the Panasonic Web site at:
http://www.panasonic.net/pcc/support/sipphone/
For Future Reference Record the information in the space below for future reference. Note R The serial number and MAC address of this product may be found on the label affixed to the bottom of the unit. You should note the serial number and MAC address of this unit in the space provided and retain this manual as a permanent record of your purchase to aid in identification in the event of theft. Other Information Trademarks R The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. R All other trademarks identified herein are the property of their respective owners. 2 MODEL NO.MAC ADDRESSDATE OF PURCHASENAME OF DEALERDEALERS ADDRESSDEALERS TEL. NO.SERIAL NO. Important Information Important Information ..........................................4 For Users in European Countries .......................5 For Users in the United Kingdom ........................5 For Users in Australia .........................................5 For Users in Australia and the United Kingdom ..............................................................6 For Users in New Zealand ..................................6 For Users in the United States ............................6 For Users in Canada ...........................................8 For Best Performance .........................................9 Before Operating the Telephones Accessory Information ......................................10 Location of Controls ..........................................12 The Display and Icons ......................................19 Adjusting the Volume ........................................26 Incoming/Outgoing Call Log .............................26 Setting the Password ........................................27 Selecting the Display Language .......................27 Entering Characters ..........................................27 Bluetooth Headset ............................................28 Basic Operation ................................................29 Making Calls Making Calls .....................................................30 Basic Calling .....................................................30 Easy Dialing ......................................................30 Making a Multicast Voice Paging call ...............32 Receiving Calls Receiving Calls .................................................33 Answering Calls ................................................33 Hands-free Mode ..............................................34 Training Mode ...................................................34 During a Conversation During a Conversation ......................................35 Before Leaving Your Desk Call Forwarding/Do Not Disturb ........................38 Listening to Voice Mail Messages ....................38 Xsi Visual Voice Mail ........................................38 Using the Phonebook Using the Phonebook .......................................40 Using the Personal Phonebook ........................41 Using the Shared Phonebook ...........................47 ECO Mode ........................................................47 Checking the Line Status ..................................48 Customizing the Telephone Customizing the Telephone ..............................50 Installation and Setup Installation and Setup .......................................57 Table of Contents Updating the software .......................................64 Appendix Appendix ...........................................................65 3 Important Information Important Information Data Security We cannot be responsible for damages resulting from the misuse of this product. R Keep a copy of all important data (such as the phonebook list) in case the machine malfunctions and data cannot be recovered. R This product can store your private/confidential information. To protect your privacy/confidentiality, we recommend that you erase the information such as the phonebook or call log from the memory before you dispose of, transfer or return the product, or have the product repaired. R To avoid unauthorized access to this product:
Keep the password secret. Change the default password. Set a password that is random and cannot be easily guessed. Change the password regularly. R Security settings, such as passwords, cannot be undone at Panasonic service centers. Take measures to prevent passwords from being lost or forgotten. R If a password is forgotten, initialize the unit and configure the settings again. For details, consult your administrator or dealer. R It is recommended that you lock the phonebook to prevent stored information from being leaked. Disposal of Old Equipment and Batteries Only for European Union and countries with recycling systems These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. For proper treatment, recovery and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation. By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human health and the environment. For more information about collection and recycling, please contact your local municipality. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation. Note for the battery symbol (bottom symbol) This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved. 4 For Users in European Countries The following declaration is applicable to KX-HDV330NE/KX-HDV330X only Important Information Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:
http://www.ptc.panasonic.eu Contact to Authorized Representative:
Panasonic Testing Center Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany Ecodesign information Ecodesign information under EU Regulation (EC) No.1275/2008 amended by (EU) Regulation No. 801/2013.
=======================================
Please visit here: www.ptc.panasonic.eu click [Downloads]
Energy related products information (Public)
=======================================
Power consumption in networked standby and guidance are mentioned in the web site above. For Users in the United Kingdom R This unit is designed to be installed under controlled conditions of ambient temperature and a relative humidity. R Avoid installing the unit in damp or humid environments, such as bathrooms or swimming pools. R 999 and 112 can be dialed on the product after accessing the outside line for the purpose of making outgoing calls to the BT emergency (999) and (112) services. The method for accessing an outside line differs depending on the SIP server. For details, confirm the features of the SIP server. For Users in Australia WARNING R Please ensure that a separate telephone, not dependent on local power, is available for emergency use. R This equipment will be inoperable when mains power fails. R No 000 or other calls can be made from this device during a mains power failure. 5 Important Information For Users in Australia and the United Kingdom R This unit is capable of being used in conjunction with hearing aids fitted with inductive coil pick-ups. The handset should be held as for normal conversation. For operation, the hearing aid should be set to its "T" position or as directed in the operating instructions for the hearing aid. R This unit is designed to aid the visually handicapped to locate dial keys and buttons. For Users in New Zealand R This equipment shall not be set to make automatic calls to the Telecom 111 Emergency Service. PTC General Warning R The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecoms network services. The Use of IP Networks through the PSTN R Internet Protocol (IP) by its nature introduces delay into speech signals as each data packet is formulated and addressed. Telecom Access Standards recommends that suppliers, designers and installers using this technology for calls to or from the PSTN refer to ITU E Model requirements in the design of their networks. The overall aim is to minimize delay, distortion and other transmission impairments, particularly for those calls involving cellular and international networks, which already suffer extensive delay. Echo cancellation R Echo cancelers are not normally required in the Telecom PSTN because geographic delays are acceptable where CPE return loss is maintained within Telepermit limits. However, those private networks making use of Voice over IP technology are required to provide echo cancellation for all voice calls. The combined effect of audio/VoIP conversion delay and IP routing delay can cause the echo cancellation time of 64 ms to be required. Important Notice R Under power failure conditions this appliance may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. R No 111 or other calls can be made from this device during a mains power failure. For Users in the United States Note R This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or 6 Important Information television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:
1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities during off-peak hours, such as early morning or late evening. CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this product. FCC RF Exposure Warning:
R This product complies with FCC radiation exposure limits set forth for an uncontrolled environment. R To comply with FCC RF exposure requirements, this product must be installed and operated 20 cm
(8 inches) or more between the product and all persons body. R This product may not be collocated or operated in conjunction with any other antenna or transmitter. FCC ID can be found on the bottom of the units. Privacy of communications may not be ensured when using this phone. Hearing Aid Compatibility This telephone provides magnetic coupling for hearing aids as defined by the FCC in 47 CFR Section 68.316. Use only handsets or other acoustic devices with this equipment that are compliant with the hearing aid compatibility requirements of FCC Part 68. When you hold the phone to your ear, noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, use an optional headset accessory or the speakerphone option (if applicable) when using this phone. Consult your audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. 7 TCompatible withHearing Aid T-CoilTIA-1083 Important Information Responsible Party Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102-5490 Technical Support Panasonic Corporation of North America Two Riverfront Plaza, Newark, NJ 07102-5490 Telephone: 1 (800) 528-6747 Option 1 For Users in Canada Industry Canada Notices and Other Information This product meets the applicable Industry Canada technical specifications. Note R This Class B digital apparatus complies with Canadian ICES-003. CAUTION Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this product. Compliance with TIA-1083 standard:
Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. RF Exposure Warning:
R This product complies with IC radiation exposure limits set forth for an uncontrolled environment. R To comply with IC RF exposure requirements, this product must be installed and operated 20 cm
(8 inches) or more between the product and all persons body. R This product may not be collocated or operated in conjunction with any other antenna or transmitter. Privacy of communications may not be ensured when using this phone. 8 TCompatible withHearing Aid T-CoilTIA-1083 Important Information For Best Performance Environment R Keep the product away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions. These noise sources can interfere with the performance of the product. R Do not place the product in rooms where the temperature is less than 0 C (32 F) or greater than R Allow 10 cm (315/16 in) clearance around the product for proper ventilation. R Avoid environments with excessive smoke, dust, moisture, mechanical vibration, shock, or direct 40 C (104 F). sunlight. R The apparatus is designed to be installed and operated under controlled conditions of ambient temperature and a relative humidity. Routine Care R Unplug the AC adaptor from the AC outlet and disconnect the Ethernet cable before cleaning. R Wipe the product with a soft cloth. R Do not clean the product with abrasive powder or with chemical agents such as benzine or thinner. R Do not use liquid cleaners or aerosol cleaners. Touch Display R Touch the display only with the end of your finger. Do not touch the display with sharp objects, such as a pen or your fingernails. R Use only one finger. Touching the display with more than one finger can result in unexpected behavior. Placement R Do not place heavy objects on top of the product. R Care should be taken so that objects do not fall onto, and liquids are not spilled into, the product. Optional Equipment R A KX-HDV20 (20 Key Expansion Module) can be used with the product. R The KX-HDV20 can be used only when the product receives power from the optional AC adaptor; it cannot be used when the product receives power via Power-over-Ethernet (PoE). R Up to 5 KX-HDV20 units can be connected to the product. However, if you mount the product on a wall, mount in with only one KX-HDV20 unit attached to the KX-HDV330. To mount a second KX-HDV20 unit or more, mount each in turn, unattached to the main unit. 9 Before Operating the Telephones Accessory Information Included Accessories Handset: 1 Handset Cord: 1 Stand: 1 Wall Mounting Adaptor: 1 Screws for wall mounting: 3*1
*1 The two large screws are for mounting the unit on the wall. The small screw is for attaching the wall mounting adaptor to the unit. Optional Accessories Item AC Adaptor*1 Model KX-HDV330NE/
KX-HDV330RU KX-HDV330X KX-HDV330SX KX-HDV330/
KX-HDV330C AC Adaptor Model No.*2 KX-A422CE (PNLV228) KX-A422AG (PNLV228)/
KX-A422AL (PNLV228)/
KX-A422BR (PNLV228)/
KX-A422CE (PNLV228)/
KX-A422UK (PNLV228)/
KX-A422X (PNLV228) KX-A422SX (PNLV228) KX-A422 (PNLV228)
*1 This unit complies with the IEEE 802.3af Power-over-Ethernet (PoE) standard. If PoE is available on your network, this unit can receive the necessary power from the network through the Ethernet cable. In this case, no AC adaptor is needed. However, if PoE is not available or if you will use a KX-HDV20
(20 Key Expansion Module), you will need to connect an AC adaptor to the unit.
*2 To order an optional AC adaptor, please order using the "KX-A422xx" model number. For details about which AC adaptor model number you should order, consult your dealer. 10 Before Operating the Telephones Item 20 Key Expansion Module Model KX-HDV330NE KX-HDV330RU KX-HDV330X KX-HDV330SX KX-HDV330/
KX-HDV330C KX-HDV20 Included Accessories Stand: 1 Connection cable: 1 20 Key Expansion Module Model No. KX-HDV20NE KX-HDV20RU KX-HDV20X KX-HDV20SX KX-HDV20 Wall mount adaptor for KX-HDV20: 1 Screws for wall mounting: 3*1 Screw for attaching the KX-HDV20 to the unit: 1
*1 The two large screws are for mounting the unit on the wall. The small screw is for attaching the wall mounting adaptor to the unit. Note For users in the United States only To order accessories, call toll-free 1-800-332-5368. 11 Before Operating the Telephones Location of Controls KX-HDV330NE 12 LIJKHONPBDACEFGM KX-HDV330X/KX-HDV330SX Before Operating the Telephones 13 LIJKHONPBDACEFGM Before Operating the Telephones KX-HDV330RU 14 LIJKHONPBDACEFGM KX-HDV330 Before Operating the Telephones 15 LIJKHONPBDACEFGM Before Operating the Telephones KX-HDV330C 16 LIJKHONPBDACEFGM KX-HDV20NE/KX-HDV20X/KX-HDV20SX/KX-HDV20RU/KX-HDV20 Before Operating the Telephones
/MENU
/HOME
/CANCEL Display the menu. The contents of the menu differ depending on the settings and mode. Touch display For details about the display, see Display, Page 19. Return to the Home screen. Depending on the mode, the screen you return to and other operations differ. Pressing this key in standby mode displays function keys 1 to 4. Ringer/Message Waiting/Missed Call Indicator The lamp flashes when you are receiving a call, or when you have an unread message or missed call notification. Used to cancel the selected item. Handset Hook Keeps the handset stable when the unit is mounted on a wall. For details, see Hooking the Handset, Page 64. Used to access your voice mailbox. Used to redial the last dialed number.
/MESSAGE
/
/REDIAL
/HEADSET Used for performing headset operations. 17 SRQ Used to receive an incoming call in hands-free mode or mute the microphone/handset during a conversation. During talking, used to place a call on Hold. In standby mode, used to retrieve a call on hold if there is one. Microphone Used for hands-free conversation. Before Operating the Telephones
/MUTE/AUTO ANS Used to adjust the ringer/receiver volume.
/VOL
/
/HOLD
/SP-PHONE Used for performing hands-free operations.
/
/TRANSFER Used to transfer a call to another party.
/CONF Used to establish a multiple-party conversation. Self-labeling LCD For details about the self-labeling LCD, see KX-HDV20 Self-labeling LCD, Page 23. DSS Keys [0120]*1 Used to perform the assigned function. When a key is assigned as a Line key, it can be used to confirm the status of the line. The key name that you assigned is displayed on the KX-HDV20s self-labeling LCD. For details about changing the DSS keys, see Changing the Function Keys
(Program Keys and DSS Keys), Page 51. DSS Page Key*1 Used to switch the page of DSS keys displayed on the KX-HDV20 self-labeling LCD. There are two pages of 20 DSS keys.
*1 These keys can be used when you connect a KX-HDV20 to the unit. Note R "DSS" stands for "Direct Station Selection". 18 Before Operating the Telephones The Display and Icons Display
[Example]
Status bar There are 2 display patterns for the status bar, which alternate back and forth. Tapping this area has no effects. Pattern A: Status icons (settings, hold, incoming call, etc.) and time Pattern B: Number and name of the telephone line, communication method icons (handset, headset, speakerphone, etc.), mute icon, and time While configuring settings, the screen title is displayed. Operation area Displays the screens for all functions. Tapping here operates the telephone. The icons for the top screen change depending on the phones status. Icons displayed in the status bar Suffix
(none)/C NE/RU/SX/X Meaning Handset in use Headset in use Using speakerphone Off-hook monitor Training mode Fwd enabled DND enabled Auto answer enabled Mute 19 Before Operating the Telephones Suffix
(none)/C NE/RU/SX/X Meaning Ringer off Call on hold Call on hold in a Call Park zone Conference hold ECO mode enabled Receiving an incoming call Network error Bluetooth connection established Bluetooth connection not established New message Missed call Phonebook lock Operation icons displayed in the operation area Icon Meaning Back Personal Phonebook Shared Phonebook Add contact Enter delete mode Execute delete Enter edit mode Select all items Save Cancel Scroll up Scroll down Scroll left 20 Icon Meaning Before Operating the Telephones
,
, Scroll right Move the cursor left Move the cursor right Backspace Pause Selected Unselected Search Category Missed calls Incoming calls Outgoing calls New missed call Confirmed missed call Number of unread voice mails Unread voice mail Read voice mail Call Forwarding Do Not Disturb Anonymous call Anonymous call rejection Change a message between read and unread Go on-hook Mute Ringer off 21 Before Operating the Telephones Character input icons Suffix
(none)/C NE/RU/SX/X Meaning Latin character entry mode Numeric character entry mode Special character (Extended 1) entry mode Special character (Extended 2) entry mode Greek character entry mode Cyrillic character entry mode Note R Example images of the display in this manual are samples only, and the actual screen on your phone may vary in color and/or appearance. R Descriptions of icons displayed with text are not included. 22 ABC0 - 9 Before Operating the Telephones KX-HDV20 Self-labeling LCD
[Example]
KX-HDV20 (Optional model)*1
*1 Up to 40 keys (20 keys 2 pages) can be registered. Pictographs Pictograph
(Number) Meaning Pictograph Meaning No function is assigned. One Touch Dial Line Line Status BLF ACD (Login/Logout) Hoteling/Hospitality Conference Phonebook Call History Simultaneous Ring Wrap Up Directed Call Pickup Call Forward Transfer Blind Transfer Park Park Retrieve Function Label Name Page Information Indication Meaning Displaying page 1 23 020019018016015014013012011010008007006005004003002001ABC Before Operating the Telephones Indication Meaning Displaying page 2 Note R Images of the display in this manual are samples only. The actual screen on your phone may vary in color and/or appearance. 24 Before Operating the Telephones Main Menu The following menu items are displayed in standby mode. Function Displays the function keys. See Changing the Function Keys (Program Keys and DSS Keys), Page 51. Voice Message Used to access your voice mailbox. See Listening to Voice Mail Messages, Page 38. Fwd/DND*1 Sets the Call Forwarding or Do Not Disturb features. See Call Forwarding/Do Not Disturb, Page 38. Paging*1 Makes a Multicast Voice Paging call. See Making a Multicast Voice Paging call, Page 32. Call History Used to display the call log. See Incoming/Outgoing Call Log, Page 26. Phonebook Used to access the Personal or Shared Phonebook. See Using the Phonebook, Page 40. Line Status Used to display the status of each line on the LCD. See Checking the Line Status, Page 48. Basic Settings Used to access the basic settings menu. See Changing the Basic Settings, Page 55. System Settings Used to access the system settings menu. See Changing the System Settings, Page 55. Advanced Settings Used to access the advanced settings menu. See Changing the Advanced Settings, Page 55. Call Center/Call Centre*1 Used to access the Call Center feature. Presence*1 Used to access the Presence feature. Application*1 Used to access the Application feature.
*1 This item is displayed only when the feature is enabled. Contact your administrator for further information. 25 Before Operating the Telephones Adjusting the Volume Adjusting the Receiver/Speaker/Headset Volume 1. Press [k]/[j] volume key: Adjust the volume during a conversation. Note R Both receiver volume and headset volume are adjusted in training mode. See Training Mode, Page 34. Adjusting the Ringer Volume or Turning the Ringer Off
[In standby mode]
1. Press [k]/[j] volume key: Adjust the ringer volume. 2. Tap "OK". Note R For details about setting the ringer pattern, see Incoming Option, Page 67. Adjusting the Ringer Volume or Turning the Ringer Off while Ringing While receiving a call, do the following to adjust the ringer volume or turn the ringer off:
Note R If you attach a headset while receiving an incoming call, ringing will be heard from the speaker. To adjust the ringer volume 1. Press [k]/[j] volume key: Adjust the ringer volume. Note R The adjusted volume level will also be used for subsequent calls. R The volume can also be adjusted in the pop-up window. To turn the ringer off 1. Tap
. Incoming/Outgoing Call Log Displaying the Incoming/Outgoing Call Log
[In standby mode]
1. Tap 2. Missed Call Log: Tap a "Call History"
/
. Incoming Call Log: Tap Outgoing Call Log: Tap
. Making a call using the Incoming/Outgoing Call Log See Using the Incoming/Outgoing Call Log, Page 31. Storing an item using the Incoming/Outgoing Call Log See Storing an Item Using the Incoming or Outgoing Call Log, Page 42. 26 Before Operating the Telephones Deleting Items in the Incoming/Outgoing Call Log
[When the Incoming or Outgoing Call Log is displayed]
1. Tap 2. Tap 3. Tap
.
/
. a "OK"
: Tap the check boxes of the items you want to delete. Note R You can select all items in the list by tapping
. Setting the Password The telephone password is not set by default. You must register a password (4 digits) before use. You cannot use the following features without setting a password:
R Phonebook lock (See Locking the Phonebook, Page 46). Note R To avoid unauthorized access to this product:
Set a password that is random and cannot be easily guessed. Change the password regularly. R Make a note of the password so that you will not forget it.
/
/
To set
[In standby mode]
1. Tap 2. Tap 3. Tap "Change Password". 4. Enter a new password (4 digits [09]).*1 a "OK"
5. Verify the password by entering it again as in step 4.
*1 If a password is already set, you will need to enter the old password first. a "Basic Settings"
a "Other Option"
Selecting the Display Language You can select the language displayed on your LCD.
[In standby mode]
1. Tap 2. Tap 3. Tap 4. Tap R For a list of the languages that can be selected, see Display Option, Page 69. a "Basic Settings"
a "Display Option"
a "Language"
: Select a language. a "OK"
/
/
/
/
Entering Characters You can enter characters and digits using the dialing keys. You can select one of the character modes by tapping the desired character mode while entering a name. 27 Before Operating the Telephones For available characters, see Character Mode Table, Page 65. To change the character mode while editing a name in the phonebook, tap the desired character mode. Model No. Character Mode KX-HDV330NE, KX-HDV330X, KX-HDV330SX KX-HDV330RU KX-HDV330, KX-HDV330C
(Latin)
(Numeric)
(Greek)
(Extended 1)
(Extended 2)
(Cyrillic)
(Numeric)
(Latin)
(Extended 1)
(Extended 2)
(Latin)
(Numeric)
(Extended 1) Example: To enter "Anne" in Latin Mode. a 6 a 6 a 2 a R To switch between uppercase and lowercase, press *. R To enter a character located on the same dialing key as the previous character, move the cursor by a * a 6 a 6 a a 3 a 3 tapping
, then enter the desired character. R If you enter a different character by mistake, tap or to highlight the character, tap to delete it, then enter the correct character. R To clear an entire line, tap "Delete". Bluetooth Headset Before using a Bluetooth headset, you need to register it to the unit.
/
/
Registering a Bluetooth headset Set the headset to pairing mode by following the instructions in the headsets documentation. 1. Tap 2. Tap 3. Tap "Add New Device". 4. Enter the PIN.*1 a "OK"
28 a "Basic Settings"
a "Bluetooth Headset"
*1 For more information regarding the PIN, see the documentation for your headset. Before Operating the Telephones Deregistering a Bluetooth headset a "Basic Settings"
1. Tap a "Bluetooth Headset"
2. Tap 3. Tap "Registration". a "Yes"
/
/
Connecting a Bluetooth headset 1. Tap 2. Tap 3. Tap "Connection". a "On" a "OK"
a "Basic Settings"
a "Bluetooth Headset"
/
/
/
/
Disconnecting a Bluetooth headset a "Basic Settings"
1. Tap 2. Tap a "Bluetooth Headset"
3. Tap "Connection". a "Off" a "OK"
Note R During a conversation using a Bluetooth headset, the receiver volume can be adjusted using the volume key on either the headset or the main unit. R The connection status can be viewed on the status bar. R Signals are transmitted between the unit and the Bluetooth headset using radio waves. For maximum distance and noise free operation, it is recommended that the unit be situated away from electrical appliances such as faxes, radios, personal computers, and microwaves. R Privacy of communications may not be ensured when using the unit. Basic Operation Going off-hook In this manual, when you see the phrase "off-hook", you can do any of the following:
R Lift the corded handset off its cradle. R Press R Press R Tap the corresponding function key to select a line.*1
*1 When a function key is assigned as a Line key or Line Status key, this feature is available.
/[SP-PHONE] while the corded handset is on its cradle. This enables hands-free mode.
/[HEADSET] when using a headset. Going on-hook In this manual, when you see the phrase "on-hook", you can do any of the following:
R Replace the corded handset on its cradle. R Press R Press R Press R Tap "Off".
/[SP-PHONE] when you are in hands-free mode.
/[HEADSET] when using a headset.
/[CANCEL]. 29 Making Calls Making Calls R You can confirm that the number was dialed correctly before calling (Predialing) by entering the number, then going off-hook. R If an outside call is received from a phone number stored in the phonebook, the number and name of the caller will be displayed in the call log. R To cancel dialing, press R To insert a 3 second pause between phone numbers, tap "Pause".*1
/[CANCEL]. It is useful when you want to operate voice mail service without listening to pre-recorded announcement, for example. Repeat as needed to create longer pauses. R The "+" symbol (international dialing code) can be entered by pressing and holding the "B" key.
*1 This icon is displayed only when configured on the telephone. Contact your administrator for further information. Basic Calling In standby mode, go off-hook. Calling by Dialing 1. 2. Dial the outside partys number. 3. Tap "Voice Call". 4. Go on-hook to end the call. Note R You can use a specific line by pressing a function key assigned to a line (see Changing the Function Keys (Program Keys and DSS Keys), Page 51) or by using the Line Status screen (see Checking the Line Status, Page 48). R To dial a new number without going on-hook, follow the procedure below.
[During a Conversation]
1. Press 2. Tap "Flash"/"Recall".
/[MENU]. Predialing In standby mode, you can start dialing while still on-hook. After dialing the number, go off-hook to begin the call. Easy Dialing Making a call using the redial list The last phone number dialed is stored in the redial list (32 digits max.).
[In standby mode]
1. Press 2. Go off-hook. Note R If this procedure is performed during a conversation, the conversation will end, and then redialing is
/[REDIAL].
/
performed. 30 Making Calls Hot Key Dialing You can assign a phone number to each number key and then access the desired phone number by simply pressing and holding the assigned number key. 1. Press and hold the dialing key (09) assigned as a Hot Key for more than 1 second. 2. Go off-hook. Note R While the Hot Keys information is displayed, you can tap R If Hot Key dialing is set to "Auto", a Hot Key number can also be dialed by pressing and holding the assigned dialing key for a specified number of seconds. For details, see Selecting the Type of Hot Key Dialing, Page 51. or R For details about assigning Hot Keys, see Assigning Hot Keys From Phonebook, Page 50. to select another Hot Key number. Using the Hot Line If your administrator has configured this function, you can make a call to a registered phone number automatically. Contact your administrator for further information.
[In standby mode]
1. Go off-hook. Using the Incoming/Outgoing Call Log Using the Incoming Call Log
[In standby mode]
1. Tap 2. Missed Call Log: Tap
/
a "Call History"
. Incoming Call Log: Tap
. 3. Tap 4. Go off-hook.
/
: Select an incoming call log. Using the Outgoing Call Log
[In standby mode]
1. Tap 2. Tap 3. Tap 4. Go off-hook.
/
.
/
a "Call History"
: Select an outgoing call log. Using the Phonebook
/
a "Phonebook"
Using the Personal Phonebook
[In standby mode]
1. Tap 2. 3. Search for the desired item.*2 4. Tap 5. Select the desired phone number.
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: Select the desired item. If "Shared Phonebook" is displayed as the title, tap
.*1 31 Making Calls 6. Go off-hook.
*1 If only Personal Phonebook is permitted, this step is skipped.
*2 For details, see Searching for an Item in the Personal Phonebook, Page 45. Note R If the Personal Phonebook is not permitted, this feature cannot be used. Contact your administrator for further information.
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a "Phonebook"
If "Phonebook" is displayed as the title, tap Using the Shared Phonebook
[In standby mode]
1. Tap 2. 3. Search for the desired item.*2 4. Tap 5. Select the desired phone number. 6. Go off-hook.
*1 If only Shared Phonebook is permitted, this step is skipped.
*2 For details, see Searching for an Item in the Shared Phonebook, Page 47. Note R If the Shared Phonebook is not permitted, this feature cannot be used. Contact your administrator for
: Select the desired item. *1
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further information. Making a Multicast Voice Paging call When you make a paging call, the voice will be heard through the speaker phone of the other telephones.
[In standby mode]
1. Tap 2. Select a desired channel group.*2 3. Go off-hook, or tap "Call".
*1 Paging is available only when the feature is enabled. Contact your administrator for further a "Paging"*1
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information.
*2 If there is only 1 channel group, paging will start immediately. 32 Receiving Calls Receiving Calls R You can select the ringer for each type of incoming call. See Incoming Option, Page 67. R You can also use Auto Answer to answer a call. See Answer Option, Page 68. R The volume of the ringer can be adjusted, or turned off. See Adjusting the Ringer Volume or Turning the Ringer Off, Page 26. R If you attach a headset while receiving an incoming call, ringing will be heard from the speaker. Depending on the headset, ringing may be heard through the headset. R Up to 24 calls can be received at the same time. The 25th caller will hear a busy tone. Caller ID If an outside call that contains Caller ID information (a callers name and telephone number) is received, this information will be logged in the Incoming Call Log and displayed on the LCD. If a call from a number matching a number entered in the phonebook is received, the name registered in the phonebook for that number will be displayed along with the number. If caller information is sent by the phone system and there is also information stored in the phonebook for the same number, the information stored in the phonebook will be displayed. Answering Calls To answer an incoming call 1. Go off-hook.*1
*1 When the handset is already off-hook, press and release the hook switch. Note R When a call is received while another call is on hold, pressing and releasing the hook switch will answer the call. To answer an incoming call on a specific line 1. Press the corresponding function key. Note R When a function key is assigned as a Line key or Line Status key, this feature is available. R Line keys with incoming calls will be flashing blue rapidly. R You can select the ringer pattern for each type of incoming call. For details, see Incoming Option, Page 67. To answer an incoming call when receiving multiple incoming calls 1. Tap "Line". 2. Tap
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3. Go off-hook.
: Select an incoming call. To reject an incoming call 1. While an incoming call is ringing, tap "Reject". 2. The call will be rejected, and the telephone will return to standby mode. Note R Calls from specific numbers can be automatically rejected. For details, see Incoming call barring
(Caller ID service users only), Page 53. 33 Receiving Calls Hands-free Mode In hands-free mode, you can talk and hear the other party in a conversation without using the handset. This mode is useful for performing other tasks during a conversation, such as writing. Enabling hands-free mode If you press During a conversation using a headset, you can enable hands-free mode by pressing
/[SP-PHONE] in standby mode, you can enable hands-free mode.
/[SP-PHONE]. Canceling hands-free mode You can cancel hands-free mode in one of the following ways:
R During a conversation in hands-free mode, go off-hook. R While you are talking in hands-free mode and a headset is attached to the unit, press continue the conversation using the headset.
/[HEADSET] to Training Mode In training mode, you can hear the other party in a conversation from both a headset and the handset. This mode is useful for training an operator. While the operator talks to the other party on the headset, a trainer also can listen to the other party on the handset and teach the operator how to respond to the caller. Starting training mode
[During a conversation using a headset]
1. Go off-hook by lifting the handset off its cradle. 2. Press
/[HEADSET] to start training mode. Ending training mode 1. Replace the handset on its cradle. The conversation will continue using the headset. 34 During a Conversation During a Conversation Transferring a Call (Call Transfer) You can transfer a call to another destination (extension or outside party). Note R Operation for this feature may differ depending on the telephones configuration. If the following procedure does not work, contact your administrator for further information.
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/[TRANSFER] during a conversation. To transfer 1. Press 2. Dial the party you want to transfer to. a Tap "Voice Call". 3. Wait until the other party answers to announce the transfer. 4. Go on-hook. Note R To return to the call before the transfer destination answers, press
/[CANCEL]. To do a blind transfer 1. Tap "Blind"*1 during a conversation. 2. Dial the party you want to transfer to. a Tap "Voice Call".
*1 If blind transfers are not permitted, this icon is not displayed. Contact your administrator for further information. Holding a Call You can put a call on hold by holding the call at your extension. Note R Operation for this feature may differ depending on the telephones configuration. If the following procedure does not work, contact your administrator for further information. Holding To hold the current call 1. Press
/[HOLD]. Note R When a function key is assigned as a Line key, if you press a Line key other than the one for the
/
current call, the call is put on hold or is disconnected depending on the Automatic Call Hold settings. For details, contact your phone system dealer/service provider. To retrieve a call on hold at your line
[When one line is on hold]
1. Press
/[HOLD].
/
[When two or more lines are on hold]
1. Press 2. Tap
/[HOLD].
: Select a line on hold.
/
/
35 During a Conversation Note R When a call is received while another call is on hold, pressing and releasing the hook switch will R If a function key is assigned as a Line key, and a call is on hold on that line, you can retrieve the call on answer the call. hold by following the step below. 1. Press the corresponding function key. Holding in a System Parking Zone (Call Park) You can use this feature as a transferring feature. When Call Park is permitted, the "Park" icon is displayed. However, the Call Park feature number must be set beforehand. Also, depending on your phone system, you may need to enter a parking zone number to retrieve a parked call. The feature depends on your phone system. Contact your administrator for further information. To set 1. Press 2. Tap "Park". To retrieve (Call Park Retrieve)
[In standby mode]
1. Enter the Call Park Retrieve feature number. 2. Go off-hook. Note R Depending on the telephone system, may be displayed in the status bar. In this case, you can
/[MENU] during a conversation. retrieve the call by pressing using the icon, the Call Park Retrieve feature number must be set beforehand. Contact your administrator for further information.
/[MENU] and then tapping "Park". However, to retrieve a parked call Talking to Two Parties Alternately (Call Splitting) When talking to one party while the other party is on hold, you can swap the calls back and forth
(alternately). To alternate between the parties leaving one party on hold temporarily 1. Press 2. Dial the other partys extension number. 3. After talking to the other party, tap "Line Status". 4. Tap 5. Talk to the party.
/[HOLD] during a conversation.
: Select the original party.
/
/
Three-party Conference During a conversation, you can add an additional party to your call and establish a conference call. Note R Your phone system may support advanced conference features, such as conference calls with four or more parties. In this case, the procedures for handling a conference call may be different from those explained in this section. For details, contact your phone system dealer/service provider. Making a Conference Call 1. Press 2. Dial the party you want to add to the conversation. a Tap "Voice Call". 3. Press
/[CONF] after the other party has answered.
/[CONF] during a conversation. 36 During a Conversation Removing a Party from the Conference During a conference, you can remove other parties from the conference. However, this operation is available only during conference calls you initiate. 1. During a conference call, press
/[HOLD]. 2. Press 3. Tap 4. Talk to the party and go on-hook to end the call. 5. Go off-hook and talk to the remaining party.
/[HOLD] again to show the conference parties on hold.
: Select the party to remove.
/
/
/
Ending a Conference Call To end the conference call, go on-hook. Mute You can disable the microphone or the handset to consult privately with others in the room while listening to the other party on the phone through the speaker or the handset. To set/cancel 1. Press Note R When the R During Mute, even if you switch from/to speakerphone, Mute will continue. R During Mute, even if you connect/disconnect a headset, Mute will continue. icon is displayed in the status bar, Mute is on.
/[MUTE/AUTO ANS]. Call Waiting During a conversation, if a second call arrives, you will hear a call waiting tone. You can answer the second call by disconnecting or holding the current call. This is an optional telephone company service. You can receive a call waiting tone and the callers information. For details, contact your phone system dealer/service provider. To disconnect the current call and then talk to the new party 1. Go on-hook. 2. Go off-hook. To hold the current call and then talk to the new party 1. Tap "Voice Call". Off-hook Monitor During a two-party conversation with the corded handset, you can allow other people to listen to the conversation through the speaker while you continue the conversation using the corded handset.
/[SP-PHONE] during a conversation. To start/To cancel 1. Press Note R When off-hook monitor is active, replacing the corded handset to its cradle enables hands-free mode. 37 Before Leaving Your Desk Call Forwarding/Do Not Disturb You can have incoming calls automatically forwarded to another destination. You can also have incoming calls rejected (Do Not Disturb).
/
to select the desired line.
: Select the type of FWD or DND setting to apply. To access the FWD/DND settings
[In standby mode]
1. Tap 2. 3. Tap If the unit has multiple lines, tap a "Fwd/DND"
/
/
The settings are as follows:
R DND: Enable Do Not Disturb
(All incoming calls are automatically rejected.) R Fwd(All): Enable Forward All Calls
(All incoming calls are forwarded.) R Fwd(Busy): Enable Forward Busy
(Incoming calls are forwarded only when your extension is in use.) R Fwd(NA): Enable Forward No answer*1
(An incoming call is forwarded if you do not answer the call within a certain amount of time.) 4. (Fwd) Tap "On/Off": Select On or Off. a "Next" or "OK"
5.
(DND) Tap "On/Off": Select On or Off. a "OK"
If a Forward setting is selected, enter a new forward phone number, or confirm and modify a previously set forward phone number. a "OK"
*1 Tap "Ring Count" to specify the number of rings before the call is forwarded. Note R When Call Forwarding and/or Do Not Disturb is enabled, and/or
/
/
appears in the status bar in standby mode. R This feature is only available when enabled. Contact your administrator for further information. Listening to Voice Mail Messages When you receive a voice message, You can check your new messages by accessing your mailbox.
[In standby mode]
1. Press 2. Tap
/[MESSAGE] or tap "Voice Message".
: Select the line on which is displayed.
/
is displayed, or the Message Waiting indicator flashes slowly. Xsi Visual Voice Mail With the Voice Messaging service of Broadsoft-Xsi, you can receive detailed information about messages from the Xsi server. The following operations are available:
R Download messages R Mark messages as read or unread R Delete messages For details, contact your phone system dealer/service provider. 38 The following limitations apply:
R Video messages are not supported. R Voice message format: WAV only (MP3 is unavailable) R Voice message recording time: Maximum 5 minutes Before Leaving Your Desk 39 Using the Phonebook Using the Phonebook The KX-HDV330 has 2 types of phonebook. 1. Personal Phonebook This phonebook is stored in the telephone. 2. Shared Phonebook If your telephone company provides a shared phonebook service, you can use it. For details, contact your phone system dealer/service provider. Storing new items Editing stored items Deleting store items Searching the phonebook by name Searching the phonebook by category Phone numbers for each item Private Ring Locking the phonebook Personal Phonebook Shared Phonebook Up to 5 Up to 5*1
*1 This number depends on the service being used. 40 Using the Phonebook Using the Personal Phonebook You can store up to 500 items (5 phone numbers per item, max. 2500 phone numbers) in the telephone along with names for easy access. You can also set unique ringer patterns for different categories to identify incoming calls. All phonebook items are stored in alphabetical order. For security purposes, you can lock the phonebook. R To search for an item in the phonebook, see Searching for an Item in the Personal Phonebook, R To refer to another phonebook that can contain more than 500 items via the network, see Using the Page 45. Shared Phonebook, Page 47. Note R We recommend that backups are made of the phonebook data, in case the data becomes unrecoverable due to product malfunction. R You can store information for a maximum of 500 contacts. R Phonebook data can be imported and exported. Contact your administrator for further information. A name can have up to 24 characters. A telephone number can have up to 32 digits. Private Ring You can organize entries in the phonebook into one of 9 Private Ring Categories. It is possible to set a different ringer pattern*1 for each category. When the displayed Caller ID*2 matches a phone number or name stored in the phonebook, the telephone rings according to the Private Ring Category settings.
*1 For Ringer patterns, see Incoming Option, Page 67.
*2 For Caller ID information, see Caller ID, Page 33. Storing an Item in the Personal Phonebook a "Phonebook"
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. a The number of remaining entries is displayed. a "OK"
Storing a New Item
[In standby mode]
1. Tap 2. Tap 3. Tap "<Enter Name>". 4. Enter a name (max. 24 characters). a "OK"
5. Tap "<Enter Phone No>". 6. Enter the phone number (max. 32 digits). a "OK"
7. Repeat steps 5 and 6 to add additional phone number types. 8. Tap "Category Off". 9. Tap 10.Tap
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of the phone number you want to use as the entrys default number.
: Select a category. The color of the icon for the selected item changes to
. 11.Tap
. Note R Steps 8 and 9 can be omitted if you do not want to assign a category. R Step 10 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item. 41 Using the Phonebook R To enter characters, see Entering Characters, Page 27. Storing an Item Using the Dialing You can dial a number first and then add it as a phonebook entry. To add a new entry:
[In standby mode]
1. Dial a number. 2. Tap "Phonebook". 3. Tap "Create New Item". a "OK"
4. The number of remaining entries is displayed. a "OK"
5. Tap "<Enter Name>". 6. Enter a name (max. 24 characters). a "OK"
7. Tap "Category Off". 8. Tap 9. Tap
: Select a category.
/
of the phone number you want to use as the entrys default number. The color of the icon for the selected item changes to
. 10.Tap
. Note R Steps 7 and 8 can be omitted if you do not want to assign a category. R Step 9 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item. R To enter characters, see Entering Characters, Page 27. To add the phone number to an existing entry:
[In standby mode]
1. Dial a number. 2. Tap "Phonebook". 3. Tap "Add Number". a "OK"
4. Tap 5. Enter the name or the first character(s) of the desired name. a "OK"
6. Tap 7. Tap
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of the phone number you want to use as the entrys default number.
: Select the desired name. The color of the icon for the selected item changes to
. 8. Tap
. Note R Step 7 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item. R To enter characters, see Entering Characters, Page 27. Storing an Item Using the Incoming or Outgoing Call Log You can add a number listed in the Incoming or Outgoing Call Log to the Personal Phonebook. 42 Using the Phonebook
/
: Select the desired item. To add a new entry:
[In standby mode]
1. Display the Incoming or Outgoing Call Log. For details, see Incoming/Outgoing Call Log, Page 26. 2. Tap 3. Tap "Save Phonebook". 4. Tap "Create New Item". a "OK"
5. The number of remaining entries is displayed. a "OK"
6. Tap "<Enter Name>". 7. Enter a name (max. 24 characters). a "OK"
8. Tap "Category Off". 9. Tap 10.Tap
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of the phone number you want to use as the entrys default number.
: Select a category. The color of the icon for the selected item changes to
. 11.Tap
. Note R Steps 8 and 9 can be omitted if you do not want to assign a category. R Step 10 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item. R To enter characters, see Entering Characters, Page 27.
/
: Select the desired item. To add the phone number to an existing entry:
[In standby mode]
1. Display the Incoming or Outgoing Call Log. For details, see Incoming/Outgoing Call Log, Page 26. 2. Tap 3. Tap "Save Phonebook". 4. Tap "Add Number". a "OK"
5. Tap 6. Enter the name or the first character(s) of the desired name. a "OK"
7. Tap 8. Tap
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of the phone number you want to use as the entrys default number.
: Select the desired name. The color of the icon for the selected item changes to
. 9. Tap
. Note R Step 8 can be omitted if you do not want to assign a default number. (The first number entered for an entry will automatically be assigned as the default number.) R The valid digits are "0" through "9", "G", "B", "J", "P". R If an item with the same name and number exists, the new information added will be merged with the existing item. R To enter characters, see Entering Characters, Page 27. 43 Using the Phonebook Editing a stored item in the Personal Phonebook
/
. a "Phonebook"
Editing a Stored Item
[In standby mode]
1. Tap 2. Tap 3. Enter the name or the first character(s) of the desired name. a "OK"
4. Tap 5. Tap 6. Tap the desired name, phone number, category or default telephone number. 7. Edit the data as necessary. 8. Repeat steps 5 to 7 and edit the items you want to change. 9. Tap
*1 If this icon is not displayed, you are currently viewing the Shared Phonebook. You must be viewing
: Select the desired name.
/
.*1
. the Personal Phonebook to edit items. Contact your administrator for further information. Note R To change a character or digit, tap or to highlight it, tap to delete it, and then enter the new character or digit. R To clear an entire line, tap "Delete". R To move the cursor to the left or right, tap R For details about entering characters, see Entering Characters, Page 27. respectively. or Editing Category Names You can edit the names of the categories in the phonebook.
[In standby mode]
1. Tap 2. Tap 3. Tap 4. Tap 5. Enter a name for the category (max. 13 characters). a "OK"
6. Repeat steps 4 and 5 for each category name to edit. Note For details about entering characters, see Entering Characters, Page 27. a "Basic Settings"
a "Display Option"
a "Category Name"
: Select the desired category number (19).
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/
/
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Deleting a Stored Item in the Personal Phonebook a "Phonebook"
Deleting a Stored Item
[In standby mode]
1. Tap 2. Tap 3. Enter the name or the first character(s) of the desired name. a "OK"
4. Tap 5. Tap
: Select the desired name.
/
.*1
/
. 44 Using the Phonebook
: Tap the check boxes of the items you want to delete.*2 6. Tap 7. Tap
*1 If this icon is not displayed, you are currently viewing the Shared Phonebook. You must be viewing
/
a "OK"
the Personal Phonebook to edit items. Contact your administrator for further information.
*2 You can select all items in the list by tapping
. Searching for an Item in the Personal Phonebook You can search for an item in the phonebook by following the steps below.
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a "Phonebook"
If "Shared Phonebook" is displayed as the title, tap Searching by Name You can also search for an item in the phonebook by entering a name:
[In standby mode]
1. Tap 2. 3. Tap 4. Enter the name or the first character(s) of the desired name. a "OK"
5. Tap 6. Select the desired phone number. 7. To make a call, go off-hook.
*1 If only Personal Phonebook is permitted, this step is skipped.
: Select the desired name. *1
/
.
/
a "Phonebook"
If "Shared Phonebook" is displayed as the title, tap Searching by Category If items in the phonebook have been assigned categories, you can search by category.
[In standby mode]
1. Tap 2. 3. Tap 4. Tap 5. Tap 6. Enter the name or the first character(s) of the desired name. a "OK"
7. Tap 8. Select the desired phone number. 9. To make a call, go off-hook.
*1 If only Personal Phonebook is permitted, this step is skipped.
: Select the desired name.
: Select a category.
/
. *1
/
Searching by pressing Dial Keys You can also search for an item in the phonebook by pressing multiple dial keys when the phonebook list is displayed:
[When the phonebook is displayed]
1. Press the dial keys to enter the first character(s) of the desired name in accordance with the character tables.*1
*1 For details about the characters assigned to the dial keys, see the following table. 45 Using the Phonebook NE/X/SX/C/(none) ABC (Latin) Suffix Keys 1 BG1 2 ABC2 3 DEF3 4 GHI4 5 JKL5 6 MNO6 7 PQRS7 8 TUV8 9 WXYZ9 0 0Space NE/X/SX
(Greek) RU
(Cyrillic) BG1 2 3 4 5 6 7 8 9 0Space BG1 2ABC2 3DEF3 4GHI4 5JKL5 6MNO6 7PQRS7 8TUV8 9WXYZ9 0Space R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 2 3 times. R The illustrations of the keys in the table may differ in appearance from the actual keys on the telephone. Example: To enter "ANNE" in Latin Mode. 2 a 6 a 6 a a 6 a 6 a 3 a 3 Note R Availability depends on your phone system. Contact your administrator for further information. Locking the Phonebook You can lock/unlock the phonebook while in standby mode. If no password has been set, you cannot lock the phonebook. For details about setting the password, see Setting the Password, Page 27. Note R If you lock either the Personal Phonebook or the Shared Phonebook, the other one is also locked. If you unlock the phonebook, both phonebooks are unlocked. a "Phonebook"
/
/[MENU]. Locking/Unlocking the Phonebook
[In standby mode]
To lock 1. Tap 2. Press 3. Tap "Lock Phonebook". a "OK"*1 To unlock 1. Tap a "Phonebook"
2. Enter your password.*2 a "OK"
3. Press 4. Tap "Unlock Phonebook". a "OK"
5. Enter your password.*2 a "OK"
Unlocking the Phonebook Temporarily 1. Tap a "Phonebook"
/[MENU].
/
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46 2. Enter your password.*2 a "OK"
*1 The call log is also locked.
*2 If you enter an incorrect password 3 times, you cannot enter another password for approximately 30 seconds. Using the Phonebook Using the Shared Phonebook You can refer to the Shared Phonebook in addition to the Personal Phonebook, if the Shared Phonebook is available. Note We recommend setting this feature with your administrator. Contact your administrator for further information. Searching for an Item in the Shared Phonebook
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a "Phonebook"
If "Phonebook" is displayed as the title, tap Searching by Name
[In standby mode]
1. Tap 2. 3. Tap 4. Enter the name or the first character(s) of the desired name. a "OK"
5. Tap 6. Select the desired phone number. 7. To make a call, go off-hook.
*1 If only Personal Phonebook is permitted, this step is skipped.
: Select the desired name. *1
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. ECO Mode Enabling this mode reduces the amount of electricity consumed by the unit. Note R When ECO mode is enabled, the "Link Speed" setting (Page 73) changes as follows:
Link Speed: "10M/Full"
PC port cannot be used R When the ECO mode setting is changed, the unit will restart. R When ECO mode is enabled, is displayed in the status bar.
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Setting ECO Mode
[In standby mode]
1. Tap 2. Tap "System Settings". 3. Tap 4. Tap "On".*1 a "OK"
*1 To disable ECO mode, select "Off" (default). a "System Settings"
a "ECO Mode"
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47 Using the Phonebook Checking the Line Status You can check the status of each line (up to 12 lines) on the display. Checking the Line Status
[In standby mode]
1. Tap 2. Tap 3. Press status indication" below for details. a "Line Status"
: Select the line whose status you want to check.
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/
/[CANCEL] to end checking the line status or tap the line to perform an action. See "Line
[During a conversation]
1. Tap 2. Tap 3. Press a "Line Status"
: Select the line whose status you want to check.
/
/
/[CANCEL] to end checking the line status or tap the line to perform an action. See "Line status indication" below for details. Note R When a function key is assigned as a Line Status key, you can press that function key to display the line status screen. See "Line status indication" below for details. Line status indication Status Display Free*1 In Use Line On Hold*2 Incoming Call*2 Recall*2
<x> In Use*3
<x> Line On Hold*3 Meaning The line is idle. Action: seize the line for dialing. The line is on a call. Action: none. The line is on hold. Action: retrieve the call on hold. The line is receiving a call. Action: answer the call. The line is receiving a Hold Recall signal. Action: answer the call. A shared line is in use at another unit. Action: join the call. A shared line is on hold at another unit. Action: retrieve the call on hold.
*1 The following icons are also displayed if the corresponding feature is enabled. Icon Meaning Call Forwarding Do Not Disturb Making an anonymous call Block anonymous calls 48
*2 When the line is in this state, call information is also displayed.
*3 If the shared line is set, <x> (index number) is also displayed. We recommend setting this with your administrator. Contact your administrator for further information. Using the Phonebook 49 Customizing the Telephone Customizing the Telephone Changing the Telephones LCD Display You can change what is displayed on the telephones LCD while the telephone is in standby mode. 1. Tap 2. Tap 3. Tap 4. Select the desired item. a "OK"
a "Basic Settings"
a "Display Option"
a "Standby Display"
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/
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Hot Keys By assigning phone numbers to dial keys, you can make a call by pressing and holding a dial key. R Hot Key Dialing, Page 31 In standby mode, press and hold a dial key (09) for more than 1 second. Assigning Hot Keys From Phonebook You can assign a phone number stored in the Personal Phonebook to a key to be used as a Hot Key. 1. 2. Tap 3. Tap 4. Enter the desired name. 5. Tap 6. Select a desired phone number. 7. Tap
: Select the desired name.
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. Note R For details about searching for an item in the phonebook, see Searching for an Item in the Personal Phonebook, Page 45. In standby mode, press and hold a dial key (09) for more than 1 second. Editing Hot Keys 1. 2. Tap 3. Tap "Name", if necessary. 4. Edit the name. a "OK"
5. Tap "Phone Number", if necessary. 6. Edit the phone number. a "OK"
7. Tap
. In standby mode, press and hold the dialing key assigned as a Hot Key for more than 1 second.*1 Deleting a Hot Key 1. 2. Tap 3. Tap the check boxes of the items you want to delete.*2 4. Tap
*1 While the Hot Keys information is displayed, you can tap
. a "OK"
. number.
*2 You can select all items in the list by tapping
. 50 or to select another Hot Key Customizing the Telephone Selecting the Type of Hot Key Dialing You can select one of 2 types of Hot Key Dialing for each assigned Hot Key. 1. In standby mode, press and hold a dial key (09) for more than 1 second. 2. Tap 3. Tap "Automatic Call". 4. Select "Manual" or "Auto". a "OK"
. R Manual:
R Auto:
Press and hold the dialing key (09) assigned as a Hot Key for more than 1 second, and then go off-hook. For details, see Hot Key Dialing, Page 31. Pressing and holding an assigned Hot Key for the set number of seconds will dial that Hot Keys assigned number immediately. Note R To select the number of seconds before the call is automatically made, see "Hot Key Time" in Key Option, Page 68.
/
/
a "Basic Settings"
a "Key Option"
Changing the Function Keys (Program Keys and DSS Keys)
[In standby mode]
1. Tap 2. Tap 3. Tap "Program Key".*1 4. Tap 5. Tap "Function". 6. Tap 7. Specify additional settings, such as "Line", "Label" and "Phone Number" as necessary. 8. Tap
*1 To assign functions to the DSS keys on a KX-HDV20, tap "DSS Key". You can also assign a function
: Select the new item to assign. a "OK"
: Select the key to change.
/
/
. by pressing the desired DSS key for 3 or more seconds. Note R In addition to the Line function, other functions can be assigned to individual lines. However, only lines that have been set up in advance can be selected. Each of the function keys can be assigned one of the following functions. R One Touch Dial Used to dial a previously set phone number with one touch. R BLF (Busy Lamp Field) Used to transfer calls to the extension assigned to the key while receiving an incoming call or during a conversation. The indicator of a BLF key also shows the current status of the extension assigned to the key. Status Color Light pattern Red Off On Quick Flashing Available Unavailable Ringing Meaning 51 Customizing the Telephone Status Color Light pattern Blue On Call Park Meaning Note R More than 48 BLF keys can be programmed, but status indication is available only up to 48 keys. R Line Used to seize a line in order to make or receive a call. The color of each keys indicator shows the status of the line. Status Color Light pattern Blue On Slow Flashing Quick Flashing Red On Slow Flashing Off Meaning In Use R You are on a call.
"Line On Hold"
R A call is on hold.
"Incoming Call" or "Recall"
R A call (including Hold Recall) is being received. Name or number of caller R A call to a shared line is being received. In Use R A shared line is in use or a call is on private hold at another unit.
"Line On Hold"
R A shared line is on hold at another unit. Free R The line is idle. R ACD[Login]/ACD[Wrap Up]*1 ACD[Login]: Used to log in/log out of an Automatic Call Distribution Group. ACD[Wrap Up]: Used to change the phones status from unavailable a wrap up a available. The color of each keys indicator shows the status of the key. Status Meaning Color Light pattern ACD[Login]
ACD[Wrap Up]
Red Off On Slow Flashing Logged In Logged Out Available Unavailable Wrap Up Used to confirm the status of each line. This allows the function key to work as a Line key such as seizing a line in order to make or receive a call. Used to forward incoming calls to the extension assigned to the key. R Line Status R Call Forward R Phonebook*2 R Call History*2 52 Used to open the phonebook. Used to open the Incoming/Outgoing Call Log. R Simultaneous Ring*1 Enables parallel ringing. Up to 10 locations can be specified to ring simultaneously when you receive a call. Customizing the Telephone Status Color Light pattern Meaning Blue On Off Simultaneous Ring feature: On Simultaneous Ring feature: Off R Hoteling/Hospitality*1 Used to log in/log out of the Call Center Hoteling Event. R Transfer*1 R Blind Transfer*1 R Conference R Directed Call Pickup*1 R Call Park/Park Retrieve*1 information. further information. Used to transfer a call to the extension assigned to the key with confirmation during a conversation. Used to transfer a call to the extension assigned to the key without confirmation during a conversation. Used to establish a multiple-party conversation (conference). Used to answer an incoming call arriving at the specified telephone number. Used to park a call or to retrieve a parked call (Call Parking).
*1 This item can be used only when the feature is enabled. Contact your administrator for further
*2 This item can be selected when the list is registered on the telephone. Contact your administrator for Block anonymous calls This feature allows the unit to reject calls when the unit receives a call without phone number. The default setting is "Off". IMPORTANT R A password may be required for these settings. We recommend setting with your administrator. Contact your administrator for further information. R This feature is not available on shared lines.
[In standby mode]
1. Tap 2. Tap 3. Tap 4. Tap 5. Select "On" or "Off". a "OK"
a "Advanced Settings"
a "Call Settings"
a "Block Anonymous"
: Select a desired line.
/
/
/
/
Incoming call barring (Caller ID service users only) This feature allows the unit to reject calls from specified phone numbers that you do not want to answer such as junk calls. When a call is received, the unit does not ring while the caller is being identified. If the phone number matches an entry in the call barred list, the unit rejects the call. 53 Customizing the Telephone IMPORTANT R A password may be required for these settings. We recommend setting with your administrator. Contact your administrator for further information. Storing unwanted callers You can store up to 30 phone numbers in the call barred list by using the caller list or by entering the numbers directly.
[In standby mode]
1. Tap 2. Tap 3. Tap 4. Tap 5. Enter the phone number (32 digits max.). a "OK"
a "Advanced Settings"
a "Call Settings"
a "Block Caller ID"
: Select a blank line.
/
/
/
/
Editing the phone numbers to reject
[In standby mode]
1. Tap 2. Tap 3. Tap 4. Tap 5. Edit the phone number. a "OK"
a "Advanced Settings"
a "Call Settings"
a "Block Caller ID"
: Select a desired phone number.
/
/
/
/
Deleting the phone numbers to reject
[In standby mode]
1. Tap 2. Tap 3. Tap 4. Tap 5. Tap 6. Tap a "Advanced Settings"
a "Call Settings"
a "Block Caller ID"
/
/
/
.
/
. a "OK"
: Tap the check boxes of the items you want to delete.*1
*1 You can select all items in the list by tapping
. Making an anonymous call Before making a call, specify the following:
IMPORTANT R A password may be required for these settings. We recommend setting with your administrator. Contact your administrator for further information.
[In standby mode]
1. Tap 2. Tap 3. Tap
/
/
/
a "Advanced Settings"
a "Call Settings"
a "Anonymous Call"
54 4. Tap
: Select a line. 5. Select "On" or "Off". a "OK"
/
Customizing the Telephone Changing the Basic Settings To select the main item in standby mode 1. Tap 2. Tap a "Basic Settings"
: Select the main item.
/
/
Main Item Incoming Option Ringer Volume Talk Option Answer Option Key Option Display Option Speaker Volume Auto Ans Device Program Key Language Category Name Screen Saver Key Tone Bluetooth Headset Other Option Connection Sub Item Ringer Type Handset Volume Auto Ans Delay DSS Key Backlight Date Format DSS Control Registration Headset Volume Hot Key Time Standby Display Time Format Page Page 67 Page 68 Page 68 Page 68 Page 69 Page 70 Page 70 Page 70 Change Password Embedded Web Changing the System Settings IMPORTANT R The feature depends on your phone system. Contact your administrator for further information. To select the main item in standby mode 1. Tap 2. Tap a "System Settings"
: Select the main item.
/
/
Main Item Status Network Settings System Settings Line Status IPv4 Settings LLDP IP Mode Select LLDP Set Time & Date*1 ECO Mode Sub Item Firmware Version IPv6 Settings VLAN IPv4 Settings VLAN Authentication Restart IP Mode MAC Address IPv6 Settings Link Speed Access Code DSS Restart Page Page 71 Page 71 Page 73
*1 Availability depends on your phone system. Contact your administrator for further information. Changing the Advanced Settings To select the main item in standby mode 1. Tap a "Advanced Settings"
/
55 Customizing the Telephone 2. Select the main item. Main Item Xsi Setting*1 UC Setting*1 Call Settings*2 Executive Filtering*1 Assistant Settings*1 Sub Item Block Anonymous Anywhere*1 System Lock Anonymous Call Remote Office*1 Block Caller ID SimultaneousRing*1 Assistant Filtering Divert Setting Page Page 73 Page 74 Page 74 Page 75 Page 75
*1 This item is displayed only when the feature is enabled. Contact your administrator for further information.
*2 A password may be required for these settings. Web User Interface Programming The product provides a Web-based interface for configuring various settings and features, including some that are not programmable directly. The following list contains some useful features that are programmable through the Web user interface. Contact your administrator for further information. R Language Settings (IP Phone/Web) R User Password (for access to Web user interface) R Default Line for Outgoing R Call Rejection Phone Numbers R Call Features Enable Anonymous Call Enable Block Anonymous Call Enable Do Not Disturb Enable Call Forwarding Always Forwarding Number (Always) Enable Call Forwarding Busy Forwarding Number (Busy) Enable Call Forwarding No Answer Forwarding Number (No Answer) Ring Counts (No Answer) R Hotline Number R Flexible Key Setting R Phonebook Import and Export R DSS Console Note R Each time you want to access the Web user interface, you must enable Web programming
(Embedded Web). See Other Option, Page 70. 56 Installation and Setup Installation and Setup Note R Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. WARNING R To reduce the risk of fire or electric shock, do not overload AC outlets and extension cords. R Completely insert the AC adaptor/power plug into the AC outlet. Failure to do so may cause electric shock and/or excessive heat resulting in a fire. R Regularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire. Attaching the Stand Attach the stand to the desk phone. 1. 2. Gently rotate the stand in the direction indicated until it is fixed. KX-HDV330 stand Insert the stand into the slots located in the unit. 57 Installation and Setup KX-HDV20 (option) stand Adjusting the Stand Position Push the PUSH marks in the direction indicated, with both hands, and tilt and slide the stand until it becomes fixed in the desired position. R Lowering the stand R Raising the stand 58 PUSHPUSHPUSHPUSH Removing the Stand Tilt the stand in the direction indicated while pushing the PUSH marks with both hands. Installation and Setup Attaching the Optional KX-HDV20 to the Unit The optional KX-HDV20 has 20 DSS keys, and it adds 40 function keys (20 keys 2 pages) to the unit. These keys can be used to seize a line to make or receive a call or to perform a feature that has been assigned to the key. 1. Remove the stand from both the KX-HDV330 and KX-HDV20. See Removing the Stand, Page 59. 2. Insert the tabs of the KX-HDV20 into the designated openings in the base, and then slide the KX-HDV20 in the direction of the arrow. 3. Fasten the KX-HDV20 to the unit with the included screw. 4. Attach the stand to both the KX-HDV330 and the KX-HDV20. See Attaching the Stand, Page 57. Or, if the unit will be mounted on a wall, perform wall mounting. See Wall Mounting, Page 62. 5. Connect the KX-HDV20 to the unit with the included cable. See Connections (including optional KX-HDV20), Page 60. 6. Turn on the KX-HDV330.
*1 Remove the hole cover. 59 PUSHPUSH23*1 Installation and Setup Note R Up to 5 KX-HDV20 units can be connected to the product. However, if you mount the product on a wall, only one KX-HDV20 unit can be used. Connections (including optional KX-HDV20) Connect the Ethernet cable, the Handset Cord and the AC adaptor (Option) to the unit. Connect the connection cable as shown in the illustration.
*1 Connection cable
*2 PoE HUB
*3 Optional AC adaptor
*4 Optional EHS headset For up-to-date information about EHS headsets that have been tested with this unit, refer to the following web site:
http://www.panasonic.net/pcc/support/sipphone/
60
*2*5*4*1*3*3 Installation and Setup
*5 Optional headset For up-to-date information about headsets that have been tested with this unit, refer to the following web site:
http://www.panasonic.net/pcc/support/sipphone/
R The initial setting for the IP address is "DHCPAuto". For information about your network environment, contact your administrator. For details, see Network Settings, Page 71. When selecting Ethernet cables (not included) R Use flexible cables without jack covers. Do not use cables with a hard coating that may tear or crack when bent. To prevent damage to the cables, use cables that do not protrude from the bottom of the base. Connect the cables as shown in the following illustration. R Use a straight CAT 5e (or higher) Ethernet cable (not included) that is 6.5 mm (1/4 in) in diameter or
*1 60 mm (2 3/8 in) or less less. When connecting to a switching hub R If PoE is available, an AC adaptor is not needed. R This unit complies with the PoE Class 2 standard. When connecting a PC R The PC port does not support PoE for connected devices. When connecting cables and the AC adaptor R Pass the Ethernet cable and the AC adaptor cord under the stand. 61
*1 Installation and Setup Wall Mounting The KX-HDV330 and up to 5 optional KX-HDV20 units can be mounted on a wall. IMPORTANT R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. (See 1. Specifications, Page 76.) Insert the tabs of the wall mounting adaptor into the designated openings in the base, and then slide the wall mounting adaptor in the direction of the arrow until it clicks. KX-HDV330 With optional KX-HDV20 For 2nd to 5th KX-HDV20 Remove the screw from the DSS cover of the KX-HDV20, and then slide the cover up to remove it. 2. Fasten the wall mounting adaptor to the base with the included small screw.
(Recommended torque: 0.4 Nm [4.08 kgfcm/3.54 lbfin] to 0.6 Nm [6.12 kgfcm/5.31 lbfin]) 3. Connect the AC adaptor, handset cord, Ethernet cables, and connection cable as necessary. 4. Drive the large screws into the wall either 83 mm (3 1/4 in) or 100 mm (3 15/16 in) apart, and mount the unit on the wall. 62 KX-HDV330 Installation and Setup With optional KX-HDV20 If you will mount additional KX-HDV20 units, connect the connection cable for the next unit to the unit you are attaching. For 2nd to 5th KX-HDV20
*1 Ethernet cables 63
*4*5*6*1*7*2*324*5*6*8*4*7242*8*9A*1*2*3*7*7 33*10*1022 Installation and Setup
*2 EHS headset cable
*3 AC adaptor
*4 40 mm (1 37/64 in) or less
*5 Washer
*6 Drive the screw to this point
*7 83 mm (3 1/4 in) or 100 mm (3 15/16 in)
*8 Connection cable Connect the connection cable as shown in the illustration.
*9 152 mm (6 in)
*10 111 mm (4 3/8 in) R You can find a wall mounting template at the end of this manual. Hooking the Handset To Hook the Handset During a Conversation 1. Hook the handset over the top edge of the unit. To Lock the Handset Hook when the Unit is Wall Mounted 1. Remove the handset hook from the slot. 2. Turn it up-side-down. 3. Slide the handset hook back into the slot until it locks. 4. Handset is safely hooked when it is in the cradle. Updating the software Your phone system dealer may offer new features and improve its software version from time to time. Contact your administrator for further information. 64 Appendix Character Mode Table KX-HDV330 (Suffix: NE/X/SX) Keys ABC
(Latin) 09
(Numeric)
(Greek) Appendix
(Extended 1) Space B & ( ) G , . / 1 S
(Extended 2) Space B &
( ) G , . / 1 A B C 2 a b c 2 D E F 3 d e f 3 G H I 4 g h i 4 J K L 5 j k l 5 M N O 6 m n o 6 P Q R S 7 p q r s 7 T U V 8 t u v 8 W X Y Z 9 w x y z 9 Space ! ? " : ;
+ = < > 0 1 2 3 4 5 6 7 8 9 0
#
1 2 3 4 5 6 7 8 9 0
#
2 2 3 3 4 4 5 5 6 7 7 8 8 J K L 5 j k l 5 Space ! ? " : ; + = < > 0 R Press * before or after entering a character to change between uppercase and lowercase. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 2 3 times. R Characters that are entered using the # key (for example, "$") cannot be entered when searching the phonebook. See Searching for an Item in the Personal Phonebook, Page 45. 65 Appendix R The illustrations of the keys in the table may differ in appearance from the actual keys on the telephone. KX-HDV330 (Suffix: RU) 09
(Numeric) ABC
(Latin)
(Extended 1) S
(Extended 2) Space B & ( ) G, . / 1 J K L 5 j k l 5 A B C 2 a b c 2 D E F 3 d e f 3 G H I 4 g h i 4 J K L 5 j k l 5 M N O 6 m n o 6 P Q R S 7 p q r s 7 T U V 8 t u v 8 W X Y Z 9 w x y z 9 Space ! ? " : ; + = < > 0 1 2 3 4 5 6 7 8 9 0
#
(Cyrillic) Space G + - / = < > 1 Space G + - / = < > 1 2 2 3 3 M 4 4 H 5 5 6 6 7 7 8 8 Space ! ? " 9 Space ! ? " 9 Space . , : ;
( ) 0 Space .
, : ; ( ) 0
#
#
Keys 1 2 3 4 5 6 7 8 9 0
#
66 Appendix R Press * before or after entering a character to change between uppercase and lowercase. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 2 3 times. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "E" in Cyrillic Mode, press 2 3 times. R Characters that are entered using the # key (for example, "$") cannot be entered when searching the phonebook. See Searching for an Item in the Personal Phonebook, Page 45. R The illustrations of the keys in the table may differ in appearance from the actual keys on the telephone. KX-HDV330 (Suffix: [none]/C) ABC (Latin) Keys Upper Lower 1 Space B & ( ) G , . / 1 2 A B C 2 a b c 2 3 D E F 3 4 G H I 4 5 J K L 5 d e f 3 g h i 4 j k l 5 6 M N O 6 m n o 6 p q r s 7 7 P Q R S 7 t u v 8 8 T U V 8 9 W X Y Z 9 w x y z 9 0 Space ! ? " : ; + = < > 0
#
+ (Extended 1) Upper Lower Space B & ( ) G , . / 1 JKL5 jkl5 Space ! ? " : ; + = < > 0 09
(Numeric) 1 2 3 4 5 6 7 8 9 0
#
R Press * before or after entering a character to change between uppercase and lowercase. R Pressing a key repeatedly will cycle through the characters associated with that key. For example, to enter the letter "C" in Latin Mode, press 2 3 times. R Characters that are entered using the # key (for example, "$") cannot be entered when searching the phonebook. See Searching for an Item in the Personal Phonebook, Page 45. R The illustrations of the keys in the table may differ in appearance from the actual keys on the telephone. Basic Settings Menu Layout Incoming Option Sub Item Ringer Volume Description Adjusts the ringer volume Ringer Type R Line 112 R Private Ring
(Category 19) Ringer Pattern Selects the ringtone for each type of call.*1 Setting Level 18 Off Ringtone 132 Default Level 5 Ringtone 1*2 67 Appendix
*1 The preset melodies in this product are used with permission of 2010 Copyrights Vision Inc.
*2 The default ringtone is different depending on the line number. Description Adjusts the speaker volume. Adjusts the handset volume. Adjusts the headset speaker volume. Setting Level 18 Level 18 Level 18 Default Level 5 Level 5 Level 5 Talk Option Sub Item Speaker Volume Handset Volume Headset Volume Answer Option Sub Item Auto Ans Device Auto Ans Delay Key Option Sub Item R Program Key R DSS Key Description Selects the types of devices that can be answered by Auto Answer. Selects the number of seconds before a call is automatically answered when Auto Answer is turned on. Description Assigns a function to each program key or DSS key. Setting Speaker Phone Headset Default Speaker Phone 0s20s 6s Default Not stored Setting One Touch Dial BLF Line ACD[Login]*1 ACD[Wrap Up]*1 Line Status Call Forward Phonebook Call History Simultaneous Ring*1 Hoteling/Hospitality*1 Transfer*1 Blind Transfer*1 Conference Directed Call Pickup*1 Call Park*1 Park Retrieve*1 1s20s 2s Hot Key Time Selects the number of seconds before a call is automatically made when a Hot Key assigned to "Auto" is pressed and held.
*1 Displayed only when configured on the telephone. 68 Display Option Sub Item Language Description Selects the display language. Up to 10 languages can be downloaded from the server or Web as necessary. Contact your administrator for further information. Setting Suffix: NE/X/SX Auto English Deutsch Espaol FRANAIS Italiano Svenska Nederlands Portugus etina Suffix: (none)/C Auto English Espaol FRANAIS Backlight Selects the length of time before the backlight turns off after returning to the standby display, the level of the backlight when its active, and the level of the backlight when its inactive. Standby Display Selects what is shown on the display while in standby mode. Suffix: RU Auto English Screen Timeout 30 sec. 1 min. 5 min. 10 min. 30 min. 60 min. 120 min. 180 min. 300 min. Always On Active Level Level 18 Inactive Level Low Off Phone Number Phone No&Name Off Appendix Default Auto Auto Auto Screen Timeout:
1 min. Active Level:
Level 8 Inactive Level:
Off Phone Number Category Name Edits the names of the categories. Max. 13 characters x Category (19) Not stored 69 Appendix Sub Item Date Format Description Selects the format for the date shown on the display in standby mode. Setting DD-MM-YYYY MM-DD-YYYY Time Format Selects the format for the time shown on the display in standby mode. 12H 24H Screen Saver Selects the length of time before the screen saver activates. DSS Control Adjusts the backlight and LCD contrast of connected KX-HDV20 units. Off 10 sec. 30 sec. 1 min. 3 min. 5 min. Backlight Auto On Level 16 Off LCD Contrast Level 16 Default Suffix: NE/X/
SX/RU DD-MM-YYYY Suffix: (none)/C MM-DD-YYYY Suffix: NE/X/
SX/RU 24H Suffix: (none)/C 12H Off Backlight:
Auto Level 6 LCD Contrast:
Level 3 Key Tone Sub Item Key Tone Bluetooth Headset Sub Item Bluetooth Headset Other Option Sub Item Change Password*1*2 Description Turns the key tone on or off. Setting On Off Default On Description Registers and deregisters a Bluetooth headset. Setting Refer to Bluetooth Headset, Page 28. Default Not registered Description Changes the telephone password (4 digits) used for unlocking the phonebook. Setting Enter Old Password.*3*4 Enter New Password. Verify New Password. Default Not registered Off Embedded Web Selects whether the web function and the logging function are available or not. On Off
*1 To avoid unauthorized access to this product:
70 R Set a password that is random and cannot be easily guessed. R Change the password regularly.
*2 Make a note of the password so that you will not forget it.
*3 If a password has not already been set, you can skip the first step.
*4 For details about setting the password, see Setting the Password, Page 27. System Settings Menu Layout Appendix Status Sub Item Line Status Firmware Version IP Mode IPv4 Settings IPv6 Settings Description Displays the line status. Status Line 112 Registered/Registering/(NULL) Displays the firmware version of the telephone. Displays the IP network mode. Displays information about IPv4 settings. IP Address*1 IPv4/IPv6/IPv4&IPv6 Displays information about IPv6 settings. IP Address*2 MAC Address LLDP VLAN Displays the MAC address of the telephone. Displays the LLDP status. Displays the VLAN ID and priority.
*1 If this item is not set, 0.0.0.0 is displayed. If the telephone is not connected to the network, is
*2 If this item is not set, 0::0 is displayed. If the telephone is not connected to the network, :: is displayed. displayed. Network Settings Sub Item IP Mode Select Description Changes the network settings of the telephone. Current settings are displayed as a highlight. Setting IPv4 IPv6 IPv4&IPv6 Default IPv4 71 Subnet Mask*1 Default Gateway*1 DNS 1*1 DNS 2*1 Prefix*2 Default Gateway*2 DNS 1*2 DNS 2*2 On/Off Appendix Sub Item IPv4 Settings Description Specifies the IPv4 settings. IPv6 Settings Specifies the IPv6 settings. LLDP Specifies the LLDP settings. Setting Connection Mode DHCP DNS Auto Manual DNS 1 DNS 2 Static IP Address Subnet Mask Default Gateway DNS 1 DNS 2 Connection Mode DHCP DNS Auto Manual DNS 1 DNS 2 RA DNS 1 DNS 2 Static IP Address Prefix Default Gateway DNS 1 DNS 2 PC Port VLAN ID Priority On/Off On Off VLAN Specifies the VLAN settings. Enable VLAN Yes No IP Phone VLAN ID Priority PC VLAN ID Priority 72 Default Connection Mode: DHCP DNS: Auto Connection Mode: DHCP DNS: Auto PC Port:
VLAN ID: 0 Priority: 0 LLDP: On Enable VLAN:
No IP Phone:
VLAN ID: 2 Priority: 7 PC:
VLAN ID: 1 Priority: 0 Sub Item Link Speed Description Specifies the Ethernet PHY mode settings. Appendix Default Auto Setting IP Phone Auto 100M/Full 100M/Half 10M/Full 10M/Half PC Auto 100M/Full 100M/Half 10M/Full 10M/Half System Settings Sub Item Set Time & Date*1 Authentication Access Code*3 ECO Mode Restart*4 DSS Restart*4 Description Specifies the time and date of the telephone. Specifies the ID and password for HTTP authentication. Specifies the access code to access the redirect server. Selects whether to enable ECO mode. Restart the unit. Restart any connected DSS units. Setting Date Time ID*2 Password*2 Max. 16 characters On Off Default Not stored Not stored Off
*1 Availability depends on your phone system. Contact your administrator for further information.
*2 Max. 128 characters
*3 This item is displayed only during initial setup.
*4 The unit will restart even if it is being accessed through the Web user interface or on a call. Advanced Settings Menu Layout Xsi Setting Sub Item Xsi Setting*1 Description Specifies the ID and password for the Xsi service. Setting Line 112 ID*2 Password*2 Default Not stored
*1 This item is displayed only when the feature is enabled. Contact your administrator for further information.
*2 Max. 128 characters 73 Appendix UC Setting Sub Item UC Setting*1 Description Specifies the ID and password for the Broadsoft UC service
(IM&P). Setting ID*2 Password*2 Default Not stored
*1 This item is displayed only when the feature is enabled. Contact your administrator for further information.
*2 Max. 128 characters Call Settings Sub Item Block Anonymous Anonymous Call Block Caller ID Anywhere*1 Description Specifies whether or not to block incoming anonymous calls. Specifies whether or not to make outgoing anonymous calls. Edits/deletes the phone numbers to reject incoming calls. Specifies/edits the Xsis Anywhere settings. Remote Office*1 Specifies the Xsis Remote Office setting. SimultaneousRing*1 Specifies the Xsis Simultaneous Ring setting. Setting Line 112 On Off Line 112 On Off Enter Number*2, edit number*2, delete number, delete all numbers Line 112 Registration:
Name Phone Number*2 Edit:
Status On Off Name Phone Number*2 Alt. Number*2 Line 112 Status On Off Phone Number*2 Line 112 Status On Off Phone Number*2 System Lock Selects whether to lock the Call Settings menu. On*3 Off Default Off Off Not stored Off
*1 If the Xsis service is available, you can select this item. Contact your administrator for further
*2 In a phone number that exceeds 32 digits, the exceeding digits will not be displayed. information. 74
*3 Password is required (4 digits). Executive Filtering Sub Item Executive Filtering*1 Sets whether to filter calls to an Description executive terminal using the Broadsoft Executive-Assistant feature. Appendix Setting Line 112 On Off Default Off
*1 This item is displayed only when the feature is enabled. Contact your administrator for further information. Assistant Settings Sub Item Assistant Filtering*1 Divert Setting*1 Description Sets whether to filter calls to an assistant terminal using the Broadsoft Executive-Assistant feature. Sets the transfer feature for an executive terminal using the Broadsoft Executive-Assistant feature. Setting Line 112 Specify a line as
"Executive". On Off On Off Phone Number Default Off Off
*1 This item is displayed only when the feature is enabled. Contact your administrator for further information. 75 Appendix Specifications KX-HDV330 Item Power Supply Power Consumption Maximum Power Consumption Operating Environment Ethernet Port Ethernet Interface Wideband Codec Narrowband Codec Multiple Line LCD Display LCD Size LCD Backlight VoIP Connection Method Speaker Microphone Headset Jack EHS Jack Bluetooth Dimensions
(Width Depth Height;
stand attached) Weight (with handset, handset cord and stand) 76 Specifications AC adaptor / PoE (IEEE 802.3af) PoE Stand-by: approx. 2.7 W (ECO mode off), approx. 2.2 W (ECO mode on) Talking: approx. 3.5 W (ECO mode off), approx. 2.8 W (ECO mode on) AC Adaptor Stand-by: approx. 2.6 W (ECO mode off), approx. 1.9 W (ECO mode on) Talking: approx. 3.4 W (ECO mode off), approx. 2.7 W (ECO mode on) Approx. 4.4 W 0 C (32 F) to 40 C (104 F) LAN: 1 (RJ45), PC: 1 (RJ45) 10Base-T/100Base-TX/1000Base-T
(Auto / 100MB-FULL / 100MB-HALF / 10MB-FULL / 10MB-HALF) Auto MDI / MDIX G.722 G.711a-law / G.711-law / G.729a 12 4.3-inch color TFT with touch panel 16,772,216 colors (Full color) 480 272 pixels 8 levels SIP 1 1 1 (RJ9) 1 (3.5 mm [1/8 in], for EHS only) 1 (Class 1)
"High" position:
195 mm 175 mm 177 mm
(7.7 in 6.9 in 7.0 in)
"Low" position:
195 mm 176 mm 154 mm
(7.7 in 6.9 in 6.1 in) 850 g (1.87 lb) Appendix KX-HDV20 Item Power Supply*1 Power Consumption Maximum Power Consumption Operating Environment LCD Display LCD Size LCD Backlight Dimensions
(Width Depth Height;
stand attached) Weight (with stand) Specifications Power is supplied from the KX-HDV330. Stand-by: approx. 0.5 W Approx. 1.5 W 0 C (32 F) to 40 C (104 F) Monochrome graphical 160 384 pixels, 12 lines 6 levels (Always On/Automatic/Always Off)
"High" position:
110 mm 176 mm 178 mm
(4.3 in 6.9 in 7.0 in)
"Middle" position:
110 mm 176 mm 154 mm
(4.3 in 6.9 in 6.1 in)
"Low" position:
110 mm 175 mm 121 mm
(4.3 in 6.9 in 4.8 in) 430 g (0.95 lb)
*1 The KX-HDV20 can be used only when the KX-HDV330 is receiving power from the optional AC adaptor. 77 Appendix Troubleshooting Common Issues and Solutions General Use Issue The display is blank. Possible Cause The unit is not receiving power. The unit is not performing properly. Cables or cords are not connected properly. Your connection settings are incorrect. I cannot hear a dial tone. I cannot cancel the phonebook lock. I forgot my password. The date and time are not correct. The Message/Ringer lamp is lit. The KX-HDV20 will not turn on. An error has occurred. The password you entered was incorrect. You received a voice message while you were on the phone or away from your desk. The KX-HDV330 is receiving power via Power-over-Ethernet
(PoE). Making and Receiving Calls Issue I cannot make calls. Possible Cause The phone number was entered incorrectly. The phonebook list is being imported or exported. 78 Solution The unit is not designed to function when there is a power failure. Make sure that the device supplying PoE is receiving power and that the Ethernet cable is properly connected. If an AC adaptor is connected, confirm that the AC adaptor is connected and receiving power. Check all connections. R Consult your administrator to confirm that your settings are correct. R If the problem persists, consult your dealer. Restart the unit. Confirm that the LAN cable is properly connected. Enter the correct password. Consult your administrator or dealer. Adjust the date and time of the unit. Check the voice message. Connect the KX-HDV330 to an AC power outlet using the optional AC adaptor. Solution R Confirm that you have entered the phone number of the other party correctly. R Consult your administrator or dealer. R Wait a few minutes for the operation to complete. R Confirm with your administrator or dealer. Appendix Issue I cannot make long distance calls. The unit does not ring when a call is received. Possible Cause Your telephone service does not allow you to make long distance calls. The ringer is turned off. Solution Make sure that you have subscribed to your telephone companys long distance service. Press the [j] volume key while a call is being received, or change the ringer volume setting. While talking to an outside party, the line is disconnected. Your phone system/service may impose a time limit on outside calls. Consult your dealer to extend the time limit, if necessary. Sound Quality Issue The other party cannot hear my voice. Possible Cause The unit is muted. If you are using the speakerphone, objects may be obstructing the microphone. Sound cuts out; I can hear myself through the speaker. You are too far away from the microphone. The environment is not suited to speakerphone calls.
/[MUTE/AUTO ANS] to Solution Press turn off the mute feature. Do not obstruct the units microphone during calls. Keep your hands, as well as common objects such as folders, cups, and coffee pots away from the unit during calls. Try speaking closer to the microphone. R Do not use the unit within 2 m
(6 ft 7 in) of projectors, air conditioning devices, fans, or other audible or electrical noise emitting devices. R If using the unit in a room with windows, close the curtains or blinds to prevent echoes. R Use the unit in a quiet environment. The unit was moved during a call. Do not move the unit while on a call. Objects are obstructing the Do not obstruct the unit during calls. microphone. Keep your hands, as well as common objects such as folders, cups, and coffee pots away from the unit during calls. If the other party is using a half-duplex speakerphone, sound may cut out occasionally during calls. For best performance, the other party should use a full-duplex speakerphone. The other party is using a half-duplex speakerphone. 79 Appendix Phonebook List Issue I cannot add or edit entries to the phonebook list. Bluetooth Headset Issue I cannot have a conversation using the Bluetooth headset. Possible Cause The phonebook list is full. Solution Delete any unnecessary entries. The maximum number of entries in the phonebook list is 2500. Possible Cause The headset is not registered. Solution Make sure that the headset is properly registered to the unit. An EHS headset is connected. The headset is not charged. Remove the EHS headset from the headset jack. Priority is given to the EHS headset when both are connected. Make sure that the headset is properly charged by following the instructions in the headsets documentation. 80 Error Messages During operation, error messages might appear on the unit. The following table lists these messages and possible causes and solutions. Appendix Error Message Error:001 Check LAN cable. Error:002 IP Address Collision Error:002 IP Address Error:003 Not Registered Memory Full No Entries Need Repair Phonebook Error Possible Cause The LAN cable is not connected. Solution Check all connections. The units network settings are incorrect. Consult your system administrator or dealer. Failed to register to SIP server. The phonebook is full and cannot store the new item. When trying to view the phonebook: No items have been stored. See Storing an Item in the Personal Phonebook, Page 41. When trying to view the Incoming or Outgoing Call Log: No logs have been stored. Device fault. The memory became full during a phonebook download. Consult your system administrator or dealer. Remove unnecessary data in the phonebook and try again. Contact your phone system dealer/
service provider. R Remove unnecessary data in the phonebook, or consult your administrator regarding the number of items being downloaded. R This message disappears if you access the phonebook. 81 WALL MOUNTING TEMPLATE 1(KX-HDV330, optionally with 1 attached KX-HDV20)1. Drive the screws into the wall as indicated.2. Hook the unit onto the screw heads.Note:Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.83 mm (3 in)100 mm (3 1516 in)One screw hereOne screw hereOne screw at either pointOne screw at either point152 mm (6 in)For KX-HDV330For KX-HDV20 83 mm (3 in)100 mm (3 1516 in)One screw hereOne screw hereOne screw at either pointOne screw at either pointWALL MOUNTING TEMPLATE 2(For mounting 2 or more KX-HDV20 units)1. Drive the screws into the wall as indicated.2. Hook the unit onto the screw heads.Note:Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.111 mm (4 in)Previously mounted KX-HDV20(for reference)For KX-HDV20 to mount Copyright:
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd. Panasonic System Networks Co., Ltd. 2015 PNQX7593ZA PD1015SM0 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, JapanWeb Site: http://www.panasonic.net/pcc/support/sipphone/Two Riverfront Plaza, Newark, NJ 07102-5490Web Site: http://www.panasonic.net/pcc/support/sipphone/5770 Ambler Drive, Mississauga, Ontario, L4W 2T3Web Site: http://www.panasonic.com/ca/
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2015-10-21 | 2402 ~ 2480 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2015-10-21
|
||||
1 | Applicant's complete, legal business name |
Panasonic Corporation of North America
|
||||
1 | FCC Registration Number (FRN) |
0003762242
|
||||
1 | Physical Address |
Two Riverfront Plaza, 9th Floor
|
||||
1 |
Newark, New Jersey 07102-5490
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
S******@nemko.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
ACJ
|
||||
1 | Equipment Product Code |
96NKX-HDV330
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
B****** B******
|
||||
1 | Title |
Project Manager
|
||||
1 | Telephone Number |
201-3********
|
||||
1 | Fax Number |
201-3********
|
||||
1 |
B******@us.panasonic.com
|
|||||
app s | Technical Contact | |||||
n/a | ||||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | If so, specify the short-term confidentiality release date (MM/DD/YYYY format) | 12/05/2015 | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | SID Phone with Bluetooth Transceiver | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Power listed is conducted. The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter except as described in this filing. End-users and installers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
Nemko AS
|
||||
1 | Name |
F****** S******
|
||||
1 | Telephone Number |
47-22********
|
||||
1 | Fax Number |
47-22********
|
||||
1 |
f******@nemko.com
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402.00000000 | 2480.00000000 | 0.0062000 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC