Aera_FSG.fm Page 1 Friday, September 12, 2008 12:35 PM Support Customer Service SoftBank Customer Centers From a SoftBank handset, dial toll free at 157 (General Information) 113 (Customer Assistance) SoftBank Global Call Center From outside Japan, dial
+81-3-5351-3491*
(International charges will apply.)
*Call immediately if handset/USIM is lost or stolen while outside Japan. Emergency Numbers
! Police ......................... 110
! Fire & Ambulance ...... 119
! Coast Guard............... 118 First Step Guide Call these numbers toll free from landlines. Subscription Area Service Center Toll Free Number Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui Aichi, Gifu, Mie, Shizuoka Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa General Information 0088-240-157 Customer Assistance 0088-240-113 General Information 0088-241-157 Customer Assistance 0088-241-113 General Information 0088-242-157 Customer Assistance 0088-242-113 General Information 0088-250-157 Customer Assistance 0088-250-113 More Information
! Handset User Support Via Yahoo! Keitai Main Menu: From above search field, select 7 English 7 User Support.
! Online English Manual http://www.softbank.jp/mb/r/support/830p/
May be unavailable at purchase. Call Customer Service or try later. This manual is printed using an ink based on soy bean oil. 3TR100107AAA Safety Precautions
! Use specified battery, charger and holder. The use of devices other than those specified may result in malfunction of handset or battery. Leaking, overheating, explosion or fire may occur.
! Do not get handset, battery and charger wet. If liquids such as water or pet urine get into battery and charger, they may cause overheating, electric shock or malfunction. Do not use handset in damp places like bathrooms.
! Do not use handset while driving a vehicle. Doing so may interfere with safe driving and cause an accident. Stop your vehicle to park in a safe place before using handset. Drivers using handsets while driving are subject to prosecution.
! Do not throw or otherwise subject to strong force or impacts. Battery may leak, overheat, explode, catch fire, or cause damage to handset. Handling Precautions
! Turn off handset where use is prohibited, such as aboard aircraft or in hospitals. Handset may interfere with the operation of sensitive devices and electronic medical equipment. Follow the instructions given by the respective medical facilities regarding the use of mobile phones on their premises. In addition, actions such as speaking on a mobile phone aboard aircraft are prohibited and may be punishable by law.
! Do not disassemble or modify handset. May cause accidents such as fire, bodily injury, electric shock or equipment malfunction. Customer Service Emergency Numbers More Information Use English Interface Global Roaming Customize Handset Address and more...
! Keep handset off and charger disconnected in filling stations or places where flammable gas is generated. Handset use in such areas may lead to fire.
! Do not use or leave handset, battery or charger in locations subject to high temperature, such as near an open flame, in sunlight or inside a car on an extremely hot day. Battery may leak, overheat, explode, catch fire, or deform handset and cause damage. Part of the casing may also become hot and cause burns. For more information, see "Safety Precautions"
in User Guide (Japanese). Electromagnetic Waves General Notes
! SoftBank is not liable for damages from accidental loss/alteration of handset/microSD Card information
(Phone Book entries, image/sound files, etc.). Back-up important information.
! Handset transmissions may be disrupted inside buildings, tunnels or underground, or when moving into/out of such places.
! Use handset without disturbing others.
! If handset is left with no battery or an exhausted one, data may be altered/lost. SoftBank is not liable for any resulting damages.
! Handset use near landlines, TVs or radios may cause interference.
! Beware of eavesdropping. Digital signals reduce interception, however transmissions may be overheard. Deliberate/accidental interception of communications constitutes eavesdropping.
"eavesdropping" means radio communication is received by another receiver deliberately or accidentally.
! For body worn operation, this mobile phone has been tested and meets RF exposure guidelines when used with an accessory containing no metal and positioning the handset a minimum 15 mm from the body. Use of other accessories may not ensure compliance with RF exposure guidelines. For more information, see "Handling Precautions"
in User Guide (Japanese). Before Using Handset Package Contents
! Handset (830P)
! Battery (PMBAK1)
! User Guide (Japanese)
! First Step Guide
! Raku Raku Start Book (Japanese)
! Utility Software* (CD-ROM)
*Utility Software updates/upgrades may be released on SOFTBANK MOBILE Corp. Website (http://www.softbank.jp) without prior notification. Please check for the newest versions of utility applications and download as required. Manner Mode
! Minding Mobile Manners Please use your handset responsibly. Inappropriate handset use can be both dangerous and bothersome. Please take care not to disturb others when using your handset. Adjust handset use according to your surroundings. Activating/Canceling Manner Mode
! In Standby, press and hold H. USIM Card Installation With IC chip down, slide in USIM Card USIM Card must be inserted to use this handset. Turn handset off and remove battery before inserting/removing USIM Card. Notch Battery Installation 1 Press and slide to remove cover 2 Insert battery 3 Replace cover USIM PINs
! PIN1 4 to 8-digit code used to prevent unauthorized 830P use. PIN1 can be changed. When PIN Entry is ON, PIN1 entry is required each time handset is turned on (with USIM Card inserted).
! PIN2 Required to clear call times/costs or set maximum cost. PIN2 can be changed.
! PIN Lock & Cancellation (PUK) PIN1 Lock or PIN2 Lock is activated if PIN1 or PIN2 is incorrectly entered three times. Cancel PIN1 Lock or PIN2 Lock by entering the PIN Unblocking Key (PUK1/PUK2). If PUK is incorrectly entered ten times, USIM Card is locked and handset is disabled. Write down PUK. For procedures required to unlock USIM Card, contact SoftBank Customer Center, General Information. Charging Use specified AC Charger (sold separately). 1 Connect AC Charger to handset 2 Plug AC Charger into AC Outlet Charging Indicator illuminates and charging starts; may take up to approximately 130 minutes. When charging is complete, Charging Indicator goes out. 3 Unplug AC Charger, then disconnect handset AC Outlet 2 3 AC Charger Charger Blades Arrows Up Charging Indicator External Port 1 Release Tabs Charger Connector Port Cover Passwords
! Phone Password Required to use/change some handset functions.
" appears for each digit entered. Phone Password (9999 by default) can be changed on handset.
! Center Access Code 4-digit number specified at initial subscription; required to access Voice Mail via landlines or subscribe to fee-based information.
! Security Code 4-digit number specified at initial subscription, required to restrict handset services. If entered incorrectly three times, Call Barring settings lock;
Security Code & Center Access Code must be changed. Reach SoftBank Customer Center, General Information for details. Specifications Weight
(including battery) Dimensions (closed) Standby Time (closed) Talk Time 114 g*
49 x 109 x 15.4 mm*
3G: 400 hours*
GSM: 300 hours*
3G: 180 minutes*
Video Call: 100 minutes*
GSM: 180 minutes*
Charging Time Maximum Output AC Charger: 130 minutes*
In-Car Charger: 130 minutes*
3G: 0.25 W GSM: 2.0 W
* Approximate value Values were calculated with battery installed. First Step Guide Aera_FSG.fm Page 2 Friday, September 12, 2008 12:35 PM Getting Started Display Indicators & Key Assignments Multi Selector: Select items, navigate menus, etc. Function List Signal Strength
3G/GSM Packet Transmission Available*
Unread Message Memory Card Inserted Manner Mode Battery Level Voice Mail Alarm Set
* Both indicators appear while abroad. A D Open Messaging menu or execute Left Softkey functions Open Calendar; initiate Video Call; press and hold in Standby to toggle Drive mode Initiate/answer call; toggle upper/lower case roman letters in text entry windows J P-O Enter numbers/characters G Access pictographs/symbols in text entry windows; press and hold to toggle Simple mode Handset Functions Most operation descriptions below begin in Standby. Basic Operations Handset Power On/Off Power On Open handset 7 Press L for 3+ seconds Power Off Open handset 7 Press L for 2+ seconds Retrieving Network Information When *, A or S is pressed for the first time, 830P initiates Network Information retrieval; * to retrieve it. To update manually, * 7 Connectivity 7 *
7 Retrieve NW Info 7 * 7 A English Interface
* 7 7 *
7 Language 7 * 7 English 7 *
7 * 7 My Number
* 7 P Date & Time
* 7 Settings 7 * 7 Phone Settings 7 * 7 Date & Time 7 * 7 Home Clock 7 * 7 Date & Time 7 * 7 Enter date 7 C 7 Enter time 7 *
Calls Making Voice Calls Enter number with area code 7 J L to end call Calling from Outgoing Call Log N 7 A phone number 7 J L to end call Making Video Calls Enter number with area code 7 D L to end call Calling Abroad from Japan International Call Service may require application. Details and applications are available online:
http://mb.softbank.jp/mb/en/global_service/
Enter number 7 A 7 International Call 7 * 7 A country/region 7 * 7 J L to end call Answering a Call J L to end call Basic Multi Selector Operations
?: Press > or C
<: Press V or N X: Press >, C, V or N S
Open Yahoo! Keitai Main Menu or execute Right Softkey functions Press to mute ringer; press and hold to toggle View Blind on/off Activate Camera; press and hold to activate Magnifying Loupe in Standby F K Delete characters or highlighted items L Press and hold to turn handset power on/
off; return to Standby Press and hold in Standby to toggle Manner mode H Messaging Incoming Mail Create New S! Mail Retrieve New Drafts Templates Sent Messages Unsent Messages Server Mail Box Create New SMS Settings Memory Status Yahoo! Keitai Yahoo! Keitai Bookmarks Saved Pages Enter URL History PC Site Browser Settings S! Appli S! Appli List S! Appli Settings Information Communication S! Loop Camera Camera Video Camera Magnifying Loupe Entertainment S! Quick News Media Player BookSurfing e-Book Viewer Tools Alarms Calendar Answer Phone Calculator Notepad Voice Recorder Software Update Data Folder Pictures Ring Songs&Tones S! Appli Music Videos Books S! Familiar Usability Templates Notepad Flash(R) Other Documents Memory Status Bar Code Reader Scan Barcodes Saved Data List Connectivity Infrared Retrieve NW Info Phone Book Phone Book Create New Entry Call Log Group Account Details Speed Dial S! Addressbook Back-up Settings Memory Manager Settings Sound Settings Display Settings Phone Settings Security Call Settings Manner Mode Settings Location Settings Memory Card Manager Answer Phone Record messages on handset when unable to answer incoming calls. Activating Press and hold K To cancel: Press and hold K again Playing Messages In Information window, Answer Phone 7 *
7 A message 7 *
Deleting Messages K 7 A message 7 A 7 Delete 7 * 7 A Answer Phone is unavailable when handset is off, out-of-
range or Offline. Text Entry Toggling Entry Modes In text entry window, D to toggle input modes
(or press and hold to toggle single-/double-byte) 7 Enter text abc1/2 abc1/1 1231/2 1231/1 1/1 1/1 1/2 Single-byte alphanumerics Double-byte alphanumerics Single-byte numbers Double-byte numbers Kanji (Hiragana) Single-byte katakana Double-byte katakana Example: Entering no In text entry window, D 7 abc1/2 7 YY 7 N 7 YYY Messaging S! Mail/SMS S! Mail Exchange text messages with e-mail compatible handsets, PCs, etc.; attach image/sound files, etc. SMS Exchange short text messages with SoftBank handsets. Customizing Handset Address Change your handset mail address (alphanumerics before @) to reduce the risk of receiving spam. A 7 Settings 7 *
7 Custom Mail Address 7 * 7 Follow onscreen instructions Sending S! Mail & SMS A 7 Create New S! Mail
(Create New SMS for SMS) 7 *
7 Add Address 7 * 7 Phone Book 7 *
7 An entry 7 * 7 A number/mail address 7 * 7 Add Subject 7 * 7 Enter subject 7 * 7 Input Text 7 * 7 Enter text 7 *
7 Add Attachment 7 * 7 Files 7 A 7 S Add Subject and Add Attachment are not available for SMS. Receiving S! Mail & SMS appears for a Information window opens and new message in Standby. In Information window, Message 7 *
7 A folder 7 * 7 An unread message 7 *
Phone Book Phone Book Entry Items Phone Number Save up to three entries in Phone Book; two in USIM Card Phone Book. E-mail Address Save up to three entries in Phone Book; one in USIM Card Phone Book. Saving to Phone Book
* 7 Phone Book 7 *
7 Create New Entry 7 * 7 An item 7 *
7 Enter information 7 * 7 A Save Settings Select Phone Book memory for new entries.
* 7 Phone Book 7 * 7 Settings 7 *
7 Save Settings 7 * 7 Phone, USIM or Ask Each Time 7 *
Select Ask Each Time to select target each time you save an entry. Editing Phone Book Entries C 7 An entry 7 A 7 Edit 7 * 7 An item 7 * 7 Edit 7 * 7 A Making Calls from Phone Book C 7 < to select a page of the required reading 7 An entry 7 * 7 A phone number 7 *
Voice Mail Activating Voice Mail
* 7 Settings 7 * 7 Call Settings 7 * 7 Optional Services 7 *
7 Voice Mail/Call Forwarding 7 *
7 Voice Mail ON 7 * 7 Ringer Off or Ringer On 7 * 7 Ring time (for Ringer On) 7 *
Checking Voice Mail Messages In Information window, Voice Mail 7 *
7 Follow voice guidance To switch to English voice guidance, press W Q W while Japanese voice guidance is playing. Camera Capturing Still Images F 7 Frame subject 7 * 7 * 7 L Recording Videos F 7 S 7 Frame subject 7 * 7 *
7 Save to Data Folder 7 * 7 L Yahoo! Keitai Yahoo! Keitai Main Menu S 7 7 A menu item 7 *
7 * 7 English 7 *
PC Site Browser
* 7 Yahoo! Keitai 7 *
7 PC Site Browser 7 * 7 Homepage 7 * 7 A 7 A menu item 7 *
Global Roaming Before You Leave Japan Global Roaming Service may require sign up. Details and applications are available online:
http://mb.softbank.jp/mb/en/global_service/
Network Mode
* 7 Settings 7 * 7 Call Settings 7 *
7 Optional Services 7 *
7International Setting 7 *
7 Select Network 7 * 7 Automatic or Manual (3G/GSM, 3G or GSM) 7 *
Making Calls while Abroad Calling within the Same Country Enter a phone number 7 *
Calling Japan and Other Countries J 7 Press and hold P 7 Enter a country/
region number, area code and a phone number 7 *
Omit the first 0 from area code, except when calling Italy. International Code is set to 0046010 by default. The number can be changed if required. Managing Files Opening Files
* 7 Data Folder 7 * 7 A folder 7 *
7 A file 7 *
Formatting Memory Card
* 7 Settings 7 *
7 Memory Card Manager 7 *
7 Format Memory Card 7 * 7 *
7 Enter 4-digit Phone Password 7 *
Software Update Precaution Fully charge battery beforehand. Updating Software
* 7 Tools 7 * 7 Software Update 7 * 7 Software Update 7 * 7 Follow onscreen instructions First Step Guide