Support Customer Service SoftBank Customer Centers From a SoftBank handset, dial toll free at 157 (General Information) 113 (Customer Assistance) SoftBank Global Call Center From outside Japan, dial
+81-3-5351-3491*
(International charges will apply.)
* Call immediately if handset/USIM is lost or stolen while outside Japan. Emergency Numbers
Police ...............................110
Fire & Ambulance ............119
Coast Guard ....................118 First Step Guide Call these numbers toll free from landlines. Subscription Area Service Center Toll Free Number Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui Aichi, Gifu, Mie, Shizuoka Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa General Information 0088-240-157 Customer Assistance 0088-240-113 General Information Customer Assistance General Information Customer Assistance 0088-241-157 0088-241-113 0088-242-157 0088-242-113 General Information 0088-250-157 Customer Assistance 0088-250-113 More Information
Handset User Support Via Yahoo! Keitai Main Menu: From above search field, Select
English User Support.
Online English Manual http://www.softbank.jp/mb/r/support/921p/
May be unavailable at purchase. Call Customer Service or try later. This manual is printed using an ink based on soy bean oil. 3TR100085AAA Safety Precautions
Use specified battery, charger and holder. The use of devices other than those specified may result in malfunction of handset or battery. Leaking, overheating, explosion or fire may occur.
Do not get handset, battery and charger wet. If liquids such as water or pet urine get into battery and charger, they may cause overheating, electric shock or malfunction. Do not use handset in damp places like bathrooms.
Do not use handset while driving a vehicle. Doing so may interfere with safe driving and cause an accident. Stop your vehicle to park in a safe place before using handset. Drivers using handsets while driving are subject to prosecution.
Do not throw or otherwise subject to strong force or impacts. Battery may leak, overheat, explode, catch fire, or cause damage to handset.
Turn off handset where use is prohibited, such as aboard aircraft or in hospitals. Handset may interfere with the operation of sensitive devices and electronic medical equipment. Follow the instructions given by the respective medical facilities regarding the use of mobile phones on their premises. In addition, actions such as speaking on a mobile phone aboard aircraft are prohibited and may be punishable by law.
Do not disassemble or modify handset. May cause accidents such as fire, bodily injury, electric shock or equipment malfunction. Handling Precautions General Notes
SoftBank is not liable for damages from accidental loss/alteration of handset/microSD Card information
(Phone Book entries, image/sound files, etc.). Back-up important information.
Handset transmissions may be disrupted inside buildings, tunnels or underground, or when moving into/out of such places.
Use handset without disturbing others.
If handset is left with no battery or an exhausted one, data may be altered/lost. SoftBank is not liable for any resulting damages.
Handset use near landlines, TVs or radios may cause interference.
Beware of eavesdropping. Digital signals reduce interception, however transmissions may be overheard. Deliberate/accidental interception of communications constitutes eavesdropping.
"eavesdropping" means radio communication is received by another receiver deliberately or accidentally. Customer Service Emergency Numbers More Information Use English Interface Call Abroad from Japan Customize Handset Address and more...
Keep handset off and charger disconnected in filling stations or places where flammable gas is generated. Handset use in such areas may lead to fire.
Do not use or leave handset, battery or charger in locations subject to high temperature, such as near an open flame, in sunlight or inside a car on an extremely hot day. Battery may leak, overheat, explode, catch fire, or deform handset and cause damage. Part of the casing may also become hot and cause burns. For more information, see "Safety Precautions" in User Guide
(Japanese). Electromagnetic Waves
For body worn operation, this mobile phone has been tested and meets RF exposure guidelines when used with an accessory containing no metal and positioning the handset a minimum 15 mm from the body. Use of other accessories may not ensure compliance with RF exposure guidelines. For more information, see "Handling Precautions" in User Guide
(Japanese). Before Using Handset Package Contents
Handset (921P)
Battery (PMBAK1)
User Guide (Japanese)
First Step Guide
Raku Raku Start Book (Japanese)
Utility Software* (CD-ROM)
* Utility Software updates/upgrades may be released on SOFTBANK MOBILE Corp. Website (http://www.softbank.jp) without prior notification. Please check for the newest versions of utility applications and download as required. Horizontal Open Position Watch TV programs or use PC Site Browser in Horizontal Open Position (landscape view). 1 2 Slide and hold Horizontal Open Lever Flip open (as indicated by arrow) Hinge should be intact A . If hinge is detached, close handset and try again. Do not lift hinge portion B when opening handset. Horizontal Open Lever 1 B 22 A USIM Card Installation With IC chip down, slide in USIM Card Battery Installation 1 Press and slide to remove cover 2 Insert battery Notch USIM PINs USIM Card must be inserted to use this handset. Turn handset off and remove battery before inserting/removing USIM Card. Charging 3 Replace cover AC Outlet 2 3 Charger Blades Arrows Up Charging Indicator Port Cover Release Tabs AC Charger Charger Connector 1 External Port Use specified AC Charger (sold separately). 1 2 Connect AC Charger to handset Plug AC Charger into AC Outlet
Charging Indicator illuminates and charging starts; may take up to approximately 130 minutes.
When charging is complete, Charging Indicator goes out. Unplug AC Charger, then disconnect handset 3 Speci cations Weight (including battery) Dimensions (closed) Standby Time (closed) Talk Time 124 g*
50 x 108 x 17.5 mm*
3G: 650 hours*
GSM: 410 hours*
3G: 220 minutes*
Video Call: 110 minutes*
GSM: 200 minutes*
TV Reception Time Charging Time Maximum Output Normal Mode: 3.4 hours*
(When Mobile W-Speed is ON) ECO Mode: 6 hours*
AC Charger: 130 minutes*
In-Car Charger: 130 minutes*
3G: 0.25 W GSM: 2.0 W
* Approximate value
Values were calculated with battery installed. First Step Guide 2008/06/27 10:41:23 2008/06/27 10:41:23
PIN
PIN2 4 to 8-digit code used to prevent unauthorized 921P use.
PIN can be changed.
When PIN Entry is ON, PIN entry is required each time handset is turned on (with USIM Card inserted). Required to clear call times/costs or set maximum cost.
PIN2 can be changed. Passwords
Phone Password Required to use/change some handset functions.
appears for each digit entered.
Phone Password (9999 by default) can be changed on handset.
Center Access Code 4-digit number specified at initial subscription; required to access Voice Mail via landlines or subscribe to fee-based information.
PIN Lock & Cancellation (PUK) PIN Lock or PIN2 Lock is activated if PIN or PIN2 is incorrectly entered three times. Cancel PIN Lock or PIN2 Lock by entering the PIN Unblocking Key (PUK/PUK2).
If PUK is incorrectly entered ten times, USIM Card is locked and handset is disabled. Write down PUK.
For procedures required to unlock USIM Card, contact SoftBank Customer Center, General Information.
Security Code 4-digit number specified at initial subscription, required to restrict handset services.
If entered incorrectly three times, Call Barring settings lock;
Security Code & Center Access Code must be changed. Reach SoftBank Customer Center, General Information for details. TRENDY_FirstStepGuide.indd 1 TRENDY_FirstStepGuide.indd 1 Getting Started Display Indicators & Key Assignments Multi Selector: Select items, navigate menus, etc. Function List
Signal Strength Packet Transmission Available*
Unread Message microSD Card Inserted Manner Mode Battery Level Voice Mail Alarm Set
* Both indicators appear while abroad. Open Messaging menu or execute Upper Left Softkey functions Activate TV or execute Lower Left Softkey functions Initiate/answer call; press and hold to activate Voice Dial
Enter numbers/characters Access pictograms in text entry windows;
press and hold to toggle Driving mode Handset Functions Most operation descriptions below begin in Standby. Basic Operations Handset Power On/Off
Power On Open handset Press and hold
Power Off Open handset Press for 2+ seconds Retrieving Network Information
, When is pressed for the first time, 921P initiates Network Information retrieval;
or
, to retrieve it. To update manually,
Connectivity
YES
Settings
Retrieve NW Info English Interface
Language
English My Number
Date & Time
Settings
Date & Time date
Date & Time
Enter year
Enter
Enter time
time zone to select a time zone
Manner Mode Please use your handset responsibly. Inappropriate handset use can be both dangerous and bothersome. In Standby, press and hold Calls Making Voice Calls
. Enter number with area code to end call Calling from Redial Log
An entry to end call Making Video Calls Enter number with area code to end call Calling Abroad from Japan International Call Service may require application. Details and applications are available online:
http://mb.softbank.jp/mb/en/global_service/
Enter number
A country/region 921P is Global Roaming Service eligible. For links to information, see Support section in this Guide.
Int'l dial assist to end call
for SMS. TRENDY_FirstStepGuide.indd 2 TRENDY_FirstStepGuide.indd 2 Basic Multi Selector Operations
: Press
: Press
: Press or or
, or
, Open Yahoo! Keitai Main Menu or execute Upper Right Softkey functions Activate Camera in Standby or execute Lower Right Softkey functions Delete characters or highlighted items Return to Standby; press and hold to turn handset power on/off Press and hold in Standby to toggle Manner Mode Activate PC Site Browser or press and hold to activate Music Player in Standby; toggle PC Site Browser and TV Messaging Incoming Mail Create New Retrieve New Drafts Templates Sent/Unsent Messages Server Mail Create New SMS Settings Memory Status Yahoo! Keitai Yahoo! Keitai Bookmarks Saved Pages Enter URL History PC Site Browser Set Yahoo! Keitai Reset S! Appli S! Appli Library Osaifu-Keitai S! Appli Settings S! Appli History Information Communication S! Town S! Loop Camera Camera Video Camera Pictures Videos Entertainment S! Quick News BookSur ng e-Book Viewer Tools Alarms Calendar Calculator Notepad Tasks Osaifu-Keitai Sound Recorders Bar Code Reader S! GPS Navi Bluetooth Receive via Infrared microSD Backup Templates/Users Dic. Data Folder Pictures Ring Songs&Tones S! Appli Music Videos PC Movies TV Lifestyle-Appli Books Customized Screen Templates Other Documents Music Player Player Data Manager TV Watch TV Program List Timer Watching Timer Recording Recording Result TV Link Channel List Channel Setting User Settings Phone Book Phone Book Create New Entry Call Log Group Account Details S! Addressbook BkUp Memory Manager Restrictions Settings Memory Status Settings Sound Settings Display Settings Customized Screen Incoming Settings Phone Settings Date & Time Security Call Settings Video Call International Call Connectivity Noti cation Light Answering a Call Receiving S! Mail & SMS to end call Answer Phone Record messages on handset when unable to answer incoming calls.
Activating Press and hold To cancel: Press and hold
Playing Messages In Standby,
A message
Deleting Messages to select indicator again.
Tools
Sound Recorders
Voice Call Data or Video Call Data
A message Erase this YES Answer Phone is unavailable when handset is off, out-of-
range or Offline. Text Entry Toggling Entry Modes to toggle input modes
1byte/2bytes (1 byte character In text entry window,
(or press or 2 byte character) to toggle single/double-byte)
Enter text Character Input Mode Kanji/Hiragana input mode abc 123 Katakana input mode Alphanumerics input mode Number input mode Example: Entering no
abc/
In text entry window,
Messaging S! Mail/SMS
S! Mail Exchange text messages with e-mail compatible handsets, PCs, etc.; attach image/sound files etc.
SMS Exchange short text messages with SoftBank handsets. Customizing Handset Address Change your handset mail address (alphanumerics before @) to reduce the risk of receiving spam.
Settings
Custom Mail Address onscreen instructions Sending S! Mail & SMS
Follow
Create New (Create New SMS for
An entry
Address field SMS)
Phone Book
A number/mail address
field Subject and attachment fields are not available
Subject field
Attachment field
Enter subject
A folder
Enter text
A file
Text
to select indicator
An unread message In Standby,
A folder Phone Book Phone Book Entry Items
Phone Number Save up to four entries in Phone Book; two in USIM Card Phone Book.
E-mail Address Save up to three entries in Phone Book; one in USIM Card Phone Book. Saving to Phone Book
Enter name
Enter information Press and hold
An item
Save Settings Select Phone Book memory for new entries.
Phone Book
Save Settings Ask Every Time Select Ask Every Time to select target each
Settings
Phone, USIM or time you save an entry. Editing Phone Book Entries
An entry
Edit
* Handset Phone Book only
(YES)*
An item Making Calls from Phone Book
to select a page of the required reading
A phone number
An entry
Voice Mail Activating Voice Mail
Settings
Call Settings
Voice Mail/Call Fwding
Voice Mail ON Ringer OFF
YES
Ringer ON or
Ring time (for Ringer ON) Checking Voice Mail Messages to select indicator In Standby,
To switch to English voice guidance, press
Follow voice guidance
YES while Japanese voice guidance is playing. Camera Capturing Still Images Yahoo! Keitai Yahoo! Keitai Main Menu
A menu item
English PC Site Browser
Homepage
A menu item
Yahoo! Keitai
PC Site Browser
Music Player Playing Music
Music Player
Player
A file
An item To stop playback:
Digital TV Initial Setup
TV Channel Setting
OK YES Select Area
A region A prefecture
YES Watching TV
)* OK YES
to select a channel
or
* To activate TV in landscape view, open handset to Horizontal Open Position (
Front page). to adjust volume To exit:
YES Managing Files Opening Files
Data Folder
A folder
A file Formatting microSD Card
microSD Backup
Enter
YES
Tools
microSD format
Phone Password (4 to 8 digits)
Software Update Precaution Fully charge battery beforehand. Updating Software
Select a
Frame subject
folder to save Recording Videos
Settings
Phone Settings
Software Update
Software Update onscreen instructions
Follow Press and hold
Frame subject
Select a folder to save First Step Guide 2008/06/27 12:37:00 2008/06/27 12:37:00