MANUAL PathSpot Hand Scanner Model: A3441W20 Rated: 12V, 2A Max ASTM STANDARDS FCC ID: 2AVFWA3441W20 This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection againstharmfulinterferencewhen theequipmentis operated inacommercialenvironment. Thisequipmentgenerates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructionmanual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. The equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The equipment should be installed and operated with minimum distance 20cm between the radiator & your body. Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 1 Table of Contents 1. Getting Started 2. Training & Supporting Your Team 3. Notifications & Reports 4. Hand Scanner Settings 5. Common Questions 6. Troubleshooting 7. Contact PathSpot Support 2 Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 1. Getting Started Your PathSpot HandScanneris designedto helpyour team achieve your handwashing goals and protect from the threat of foodborne illness! To get started, follow thestepsoutlinedinyourinstallationguidetosecure the device to the wall. Before your Hand Scanner is ready to collect data, you must first connect it to your WiFi network. Follow the instructions below to finish setup:
Connecting Hand Scanner to WiFi 1. Tap the WiFi icon to view available networks 2. Choose your WiFi network by tapping on your networks name 3. If the WiFi is password-protected, you will betaken toaseparatewindow toinput your password Type your password and tap Enter to connect Wait to confirm you are connected 4. Complete one full scan by following the directions on the screen and then tap Check for updates in the app settings to complete device setup Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 3 Congratulations! You are ready to use the PathSpot Hand Scanner to protect your team and guests from the threat of foodborne illness. 2. Training & Supporting Your Team Includedwithyour PathSpot HandScanneraresigns that you can use to draw attention to this new technology and help your team understand how to use it. You will also find video content and other resources at pathspottech.com/resources to support you in introducing the PathSpot Hand Scanners to your team members. How to Use the Hand Scanner After you have thoroughly washed and dried your hands, place them under the Hand Scanner, palms up. Your hands will trigger a light to shine on your hands and begin a scan. Follow the instructions on the screen to complete the scan. Why Use the Hand Scanner ThePathSpotHandScanner detectsinvisibleindicators of foodborne illness that could make your team or guests sick. By scanning every time you wash your hands, you can help protect against harmful foodborne illnesses. 4 Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 How Often to Use the Hand Scanner You should scan every time you wash your hands to confirm your hands are safe to handle food. What the Hand Scanner Detects ThePathSpotHandScannerlooksforspecificsignsof dangerous bacteria and viruses that could cause foodborneillnesssuchasE-Coli,Norovirus, Salmonella, Listeria, and Hepatitis A. The PathSpot Hand Scanner is not designed to detect dirt, germs, food scraps or other contaminants. How Long The Scan Takes Only 2 seconds!
What to Do if a Sign of Foodborne Illness Is Detected Do not panic if a sign of foodborne illness is detected. Immediately return to the handwashing sink, rewash your hands (using warm water and soap for a full 20 seconds), and scan again!
How to Onboard Your Team Eachpersonneedstoregisterbeforetheycomplete their first scan. During the 2 minute registration process,aphotowillbecapturedthatcanbeusedto recognizeeachindividualduringfuturescans.The registration process will explain how to use the device. Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 5 TipsforHelpingyourTeamDevelopaHandScanning Routine Here are a few strategies to help your team develop a hand scanning habit after every hand wash:
Working with shift managers to provide daily reminders during the first month of scanning Reminding shift managers to set an example by scanningconsistently every time they wash their hands Requiring each team member to scan at the beginning of each shift Movinggloveboxesandpapertoweldisposal station next to the Hand Scanner to encourage scanning directly after washing 3. Notifications & Reports Email Notifications A PathSpot representative will notify you at your locations email address when:
The Hand Scanner appears to be disconnected from WiFi and needs to be reconnected A team member has scanned their hands, a sign of foodborne illness has been detected, and the team member has not rescanned within 2 minutes 6 Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 Weekly Data Reports PathSpot Support will also email your locations email addresswithweekly datareportstohighlight trends and patterns in handwashing practices. PathSpot provides transparency to support your team in followingyour organizationsbest practicesby tracking the number of hand scans and the effectiveness of each wash. 4. Hand Scanner Settings On the screen of the Hand Scanner, you will see a settings icon in the upper righthand corner. You will be ableto set the hoursof business, the number ofscans expectedper hour, andother features. Thisinformation will help you set expectations on how often team members should be washing their hands and scanning. You will be able to see how well the team is meeting these expectations in Todays Activity section on the home screen. Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 7 5. Common Questions DoesituseUV No,the light isnot dangerous. The color of rays that could be the light used during the scan is in the visible spectrum. The PathSpot Hand Scanner is not dangerous?
a UV light. Whydid I pass The PathSpot Hand Scanner looks for specific thescanifmy invisible indicators of dangerous foodborne hands are illness contaminants that can lead to dirty?
foodborne illness such as Salmonella, Norovirus, E. Coli, and Hepatitis A. It does not detect dirt, food scraps or other germs. Does the No.Teammembersmustwash their hands Hand Scanner even if the scan does not detect signs of replace foodborne illness. The scan does not look for handwashing?
germs, dirt, the flu, or other dangerous materials that could contaminate food. Do I need to Yes. You should scan your hands every time scan even if I youwash your hands, whether or not your wear gloves?
team wears gloves. 8 Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 How does the The PathSpot Hand Scanner uses a technology technology called visible light fluorescent work?
spectroscopy to detect invisible indicators of dangerous foodborne illness contaminants that cause foodborne illnesses such as E-Coli, Norovirus, Salmonella, Listeria, and Hepatitis A. It measures the reflection of light off your hands to determine whether or not a set of proprietary markers are present. If you would like to learn more about the technology or have any questions, please do not hesitate to reach us at support@pathspottech.com. Who sees the General Managers and other food safety data from the stakeholders in your organization can access Hand the data. Your team can use the data and Scanner?
PathSpot generatedreportsto ensurethe proper frequency and effectiveness of handwashing. PathSpot Support will notify the General Manager if a team member fails to rewash and rescan their hands after a sign of foodborne illness is detected. Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 9 How do I see Tap the settings icon in the top right corner of which team thePathSpot screen. You willsee Manage members EmployeeslistedatthetopoftheSettings have screen. Tap Manage Employees to display a registered as list of all the users who registered on this new users and Hand Scanner. If my location No.Ifateammemberhasregisteredatone has more than of your stores Hand Scanners, then they can one Hand scan at any of your locations devices. which have not?
Scanner, do I need to register at each one?
What do I do Please see the Troubleshooting section of this ifthedeviceis manual, and if the problem is not addressed, not email PathSpot Support at functioning support@pathspottech.com. properly?
10 Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 6. Troubleshooting If the PathSpot team notices an issue with your Hand Scanner,you willreceiveanemail fromPathSpot Support at support@pathspottech.com. Hand Scanner is unplugged TheHand Scanner will automatically turn off when unplugged. Confirm the device is plugged into the wall and into the device by testing if the lights turn on by placing hands beneath the device. Once plugged in, wait for the device screen to turn on. The screen will illuminate and display the PathSpot logo before automatically launching the PathSpot app. Screen is black or locked Ifthescreenisblackorlocked,itprobably meansthat the device was unplugged. First, check the outlets to make sure the device is still plugged in. Once its plugged in the screen will illuminate and display the PathSpot logo before automatically launching the PathSpot app. If the app does not launch, tap the PathSpot logo on the home screen. If the device does not turn back on, leave it plugged in to charge. After chargingan hour, unplug and then plug in Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923 11 the device to turn it on. If it still does not turn on, contact support@pathspottech.com. Screen does The PathSpot screen is a tablet, and the not display PathSpot software runs on an app on the PathSpot tablet.Ifthescreenexitstheapp,tapthe screen PathSpot icon present on the devices home screento relaunchthe PathSpot screen. The light If the light under the Hand Scanner does not under the turn on during scans, the device may be Hand unplugged. Check that the hand scanner is Scanner is plugged in. If the lights still do not turn on not turning during scans, please contact PathSpot on Supportatsupport@pathspottech.com. Tablet screen This is most likely the result of accumulated response oilanddirtonthe screen.Regularlywipe time slow your device down to keep the screen clean and the touch capabilities responsive. 7. Contact PathSpot Support Ifyou have aquestion or concern, donot hesitate to reach to the PathSpot support team by emailing support@pathspottech.comorcalling(508)964-3923. 12 Reach PathSpot Support at support@pathspottech.com or call (508) 964-3923