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R REV1.1 ERPPL45E1UQ-US-SMT00010A-V1
: :PL45E1UQ/PGV528W,SMT000,REV.A(UMPGV528W20230228),196196MM,
&:128g,,80g,,2040, RoHS2.0,REACH,Prop65,POPs,PAHs ERP P/N C M Y K DesignedWalter Date2023-02-28 SMART SAFE 6 4 3 0 7 2 8 1 4 5 3 9 USER MANUAL Table of Contents Section 1 - Product Highlights Section 5- Unlocking 1.1 Product Features Section 2 - Product Overview 2.1 Product Overview - Exterior 2.2 Product Overview - Interior 2.3 Understanding Your Smart Safe 2.4 Rebooting Your Smart Safe 2.5 Low Battery 2.6 Changing The Battery Section 3 - Installation & Setup 3.1 Optional Installation 3.2 Setting Up the Secure Link Wi-Fi Hub 3.3 Connecting Your Lockly Smart Safe Section 4 - Using Your Smart Safe 4.1 Configuring Access 4.2 Adding Access Codes 4.3 Checking/Deleting Access Code 4.4 Entering Programming Mode 4.5 Pairing to a New Mobile Device 4.6 Adding a Fingerprint 4.7 Fingerprint Scanning Directions 4.8 Fingerprint Scanning Tips & Troubleshoot 4.9 Shine Mode 1 2 3 4 5 6 7 8 10 12 14 15 15 16 17 19 21 23 24 5.1 Unlocking with Access Codes 5.2 Unlocking with Fingerprint 5.3 Unlocking with App 5.4 Unlocking with QR Code 5.5 Unlocking with Physical Key 5.6 Safe Mode - Overview 5.7 Disabling Safe Mode Section 6 - Advanced Features 6.1 Offline Access Code (OAC) 6.2 Smart-Sync 6.3 Sub-Admin Access 6.4 Two-Factor Authentication Section 7 - Key Duplication 7.1 Key Duplication Section 8 - Important Notes 8.1 Important Notes Section 9 - Maintenance and Cleaning 9.1 Cleaning Section 10 - Safety Precautions 10.1 Safety Precautions 25 26 27 27 28 29 30 31 32 32 32 33 34 34 35 For additional support, visit http://Lockly.com/help or email help@Lockly.com TABLE OF CONTENTS 1.1 Product Features Patented Hack-Proof PIN Genie Keypad Digits are randomly displayed on the key pad ensuring access codes to be undetectable to intruders after repeated use. Numbers are randomly distributed across 4 buttons, with 3 numbers in each button. Users can press any button showing their number. Location of the numbers are always different every time someone uses the keypad, making it hard for prying eyes to guess the correct code. Multiple Access Codes & Monitoring Store up to 37 Access Codes for family, friends and guests, as well as monitor entry and exit records. You can also upgrade up to 100 of users with Lockly\OS. Advanced 3D Fingerprint Recognition Biometric Fingerprint Recognition protocol allows up to 99 registered fingerprints to be used and accepts only actual fingerprints - preventing lifted prints from being used. Live Monitoring Through your smartphone, monitor Smart Safe access from anywhere in the world and Secure control access all permissions. Offline Access Code (OAC) The offline access code can allow owners to issue access codes, set the allowed access duration, all without Lockly ever connecting to the internet, so in case of power outage, you can still magically and remotely issue Access Codes without any connection to the web. Backup Keys and TYPE-C Socket Lockly Smart Safe can be opened with physical backup keys. There is TYPE-C connection socket that can be the source of continuous power supply or can be used as power backup in case the Safe runs out of battery. Hydraulic Easy-Lift Unlocking Unlocks Safe quietly and syncs with LED lights which allows users to unlock, grab valuables with a single hand. Tamper-proof / Premium Build Made of 2.5mm alloy steel with corrosion resistant coating, magnet resistant, laser-cut 3D keyway and fireproof interior inlays. With included safety metal wires and screws to prevent the Smart Safe from being moved or stolen. Air Transfer compatible Quickly transfer fingerprint and trusted user profiles from your Lockly smart locks to your Smart Safe. SECTION 1.1 1 2.1 Product Overview - Exterior Reboot Button LED Indicator Fingerprint OK Button Keypad Buttons Touchscreen Key Hole 2 SECTION 2.1 2.2 Product Overview - Interior When the Safe opens, the light automatically turns ON and OFF after 2 minutes. Touch the keypad to turn ON the lights again. Program Button LED Light Battery Compartment Type-C USB port SECTION 2.2 3 2.3 Understanding Your Smart Safe Understanding some key functions of operating your Smart Safe is important. The following guides will walk you through setting the Safe, adding Access Codes, deleting Access Codes, adding finger-
prints,deleting fingerprints and how to configure your OAC (Offline Access Code). For any questions you can always visit https://Lockly.com/help for assistance. Dont forget that Lockly works best with our iOS and Android app. Please download the app by visiting the link below. Scan or visit Lockly.com/app 4 SECTION 2.3 2.4 Rebooting Your Smart Safe NOTICE Reboot Lockly in case of dead battery or malfunction. No settings will be changed and all Access Codes will still be stored within Lockly. Press and release the reboot button when you want to reboot the Safe. Your Lockly will beep once after reboot. Only reboot when necessary. You will need something small such as a paperclip, to press the reboot button located on the exterior of the safe, left of the fingerprint reader. Insert the paperclip and press down firmly and let go. Your screen should restart and the safe should reboot automatically. Reboot Button SECTION 2.4 5 2.5 Low Battery When the battery is in seriously low condition, Lockly will make continuous beeping sounds in addition to the flashing low battery icon on the touch screen. You should replace batteries immediately to avoid your Smart Safe from shutting down. When your Safe low-battery warning alert finally dies, you will have 3 chances to unlock your Safe either by a password, APP or fingerprint. If the unlock was successful, the low-battery warning alert will be on for 1 minute. After which, the Safe will go to dead-battery mode and the screen will display a low-battery icon . Condition Indicator Solution Low Battery Battery Icon on the display keypad will light up to indicate low battery. Dead Battery When there is no display and sounds; and screen is non-functional. Replace batteries immediately to avoid battery failure. Lockly can still operate up to 300 cycles in low battery condition. Replace batteries immediately. Supplied physical backup keys can be used to unlock the safe. Alternatively, use Type-C USB port as shown below to activate the safe. Type-C Your Lockly has a TYPE-C USB port located at the right exterior of the Smart Safe. You may use a power bank to temporarily power up your safe. Once the screen lights up, enter your Access Code or scan a registered fingerprint to unlock Safe. Once unlocked, batteries should be replaced immediately. This TYPE-C USB PORT can be plugged in a DC 5V to provide continuous power supply for the safe. The installed battery will serve as backup power supply in case of power interruptions. 6 SECTION 2.5 2.6 Changing The Battery Under normal use, the Lockly battery will last up to a year. Please check battery levels regularly and change your batteries when the low battery notification is issued. For best practice, always use new batteries by a major brand. Open the battery compartment cover and insert four (4) new AA alkaline batteries as shown. Press the snap to remove the battery cover. 1 Carefully take out the battery holder and disconnect from the terminal. 2 Make sure you DO NOT PULL the connection cable. Remove and/or install new 4 x AA batteries according to +/- direction. 3 Connect the battery holder to the terminal cable and return inside the battery box. 4 Return the battery cover. 1 2 3
- A A +
4
- Make sure the batteries are oriented correctly by matching the orientation displayed.
- Replacing the batteries do not reset stored Access Codes.
- To see a list of recommended brands, please visit http://Lockly.com/battery Whenever batteries are replaced, reconnecting Smart Safe to your smartphone app is required. NOTICE If you have not yet downloaded the app, visit: Lockly.com/app SECTION 2.6 7 3.1 Optional Installation Installation is optional for your Lockly Smart Safe. It is suggested to choose a location within your home or office is that it discreet yet can be easily accessed when it is needed. Ideally, this safe could fit in a bedroom side table, closet or an office cabinet drawer. If you wish to position the safe in open areas like top of the table, wall divider, a car or any place that you think there is a chance that it can be stolen, we have provided mounting screws and security cable that can be used to secure your safe. 1. Wrap the cable head and tail around a fixed object. 2. Insert the cable head to the upper right groove buckle of the safe. When you hear a
"click" sound, the rope installation is completed. 1 Length: 1100mm 2 Head Tail
"Click"
Head 8 SECTION 3.1 3.1 Optional Installation(Continued) Lockly Smart Safe supports horizontal or vertical fixed installation on the wall or bottom plate, which is optional. Please select the appropriate fixing method according to your use scenario. During installation, put Lockly Smart Safe in the installation position and mark the hole opening position with a pen. You need to use drilling tools when opening holes. Please take necessary safety precautions. After drilling, use the set screw in the accessory package to fix Lockly Smart Safe according to the following diagram. A B SECTION 3.1 9 3.2 Setting Up the Secure Link Wi-Fi Hub To set up your Lockly Smart Safe, choose an appropriate location for the Secure Link Wi-fi Hub for optimum performance (see below). For optimum connectivity, it is recommended that the hub be no further than 30 feet (9 meters) away from the Safe. During the setup process position yourself between the Safe and the Secure Link Wi-Fi Hubideally no more than 30 feet (9 meters) apart. Ensure your iOS or Android device has both Bluetooth and Wi-Fi enabled. Lockly Smart Safe You Using an iOS or Android Device with Bluetooth & Wi-Fi enabled Secure Link Wi-Fi Hub 6 4 3 0 7 2 8 1 4 5 3 9 30 Feet (9 meters) Distance Between The Secure Link requires a strong wireless signal for optimal performance. Make sure the Secure Link will be installed in a location with a strong 2.4 Ghz wireless signal. Sometimes distances between Wi-Fi hub and Safe can vary due to circumstances. If you are having difficulty setting up optimal range of 30/ft or less, were here to help. Call our customer care team: (669) 500 8835, or visit Lockly.com/help for suggestions and troubleshooting tips. NOTICE 10 SECTION 3.2 3.2 Setting Up the Secure Link Wi-Fi Hub (Continued) Plug the Secure Link Wi-Fi Hub into the 5V 1A USB AC adapter and plug the AC adapter to your wall socket. If your Secure Link is connected to your wireless network, the LED indicator is SOLID GREEN. USA Outlet Shown Once you have confirmed that your Secure Link Wi-Fi Hub is ready to connect to your safe, open the Lockly App from your smartphone. Make sure you are standing between the Wi-Fi hub and Lockly Smart Safe, then Add New Device and follow the on screen instructions. SECTION 3.2 11 3.3 Connecting Your Lockly Smart Safe The App will take you through the following steps. You will need your activation card that is included in the box to proceed. ADD NEW DEVICE Select A Device Select Lockly Smart Safe GET STARTED AT&T 9:41 AM 100%
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Select Lockly Smart Safe Smart Safe 6 4 3 0 7 2 8 1 4 5 3 9 Activation Card SAVE 3 2 2 1 2 2 0 2 C C A Need help? Email: help@Lockly.com | Support: +1(669) 500-8835 Scanning LOCK SERIAL If you can't scan LOCK SERIAL, Then enter manually Input Activation Code AT&T 9:43 AM 100%
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Activation Card SAVE 3 2 2 1 2 2 0 2 C C A Need help? Email: help@Lockly.com | Support: +1(669) 500-8835 Turn to the next page 12 SECTION 3.3 3.3 Connecting Your Lockly Smart Safe (Continued) Set the Admin Code Confirm lock password Password setting OK and Click "YES"
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Plug in your Secure Link Set Wi-Fi Click Yes when the green light is on Successfully Added AT&T AT&T 9:47 AM 9:47 AM 100%
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Congratulations!
Your Lockly Smart Safe is now set up. The display of the APP interface you see may be different from the printed interface. Lockly will continue to optimize the APP user experience. Please operate according to the actual interface of the APP. SECTION 3.3 13 4.1 Configuring Access NOTICE You must complete connecting your Lockly Smart Safe (Section 3.2-3.3) to manage your access codes. Follow the on screen instructions to complete the setup. OK Button How to Use the Keypad There are a total of five (5) buttons on the keypad as shown in the example image above. The numbers in each button may differ from what is shown on your device than what is displayed here. To enter your required digit, just simply press the circle where your number is shown. You do not need to press the actual number as anywhere within the circle will suffice. The last button on the right is the OK button. You will be pressing this button when you are done entering your Access Code. NOTICE The Default Access Code is 1 2 3 4 5 6 Your new Smart Safe Access Code can be any combination of 6 to 8 digits. Once a new Access Code is entered, the Default Access Code of 123456 would be deleted. A maximum of 100 sets of Access Codes can be stored for use at any given time. To add more than 100 sets of Access Codes, you must delete an existing Access Code before adding a new code. There are different types of Access Codes that can be generated using the Lockly App. Each type of access code have different levels of permission you can select for your guests, tenants, deliveries, helpers, etc., Get the latest updates on access codes, visit: www.support.lockly.com/faq/access codes/
14 SECTION 4.1 4.2 Adding an Access Code Enter the App Access Management settings then tap "Add New User". Select the the type of user you wish to add access, Trusted User, Guests, One-Time Access. For example, select Trusted User, enter the users name and set the Access Code. Re-enter the access code, then tap Confirm to successfully add the new access code. An access code is a combination of 6 to 8 digits. The Administrator can set up to unlimited number of access codes and these can only be added through the App. Default access code (123456) becomes invalid once an administrator access code is setup. 4.3 Checking/Deleting an Access Code Access codes can only be deleted through the App. Enter the App Access Management and you can view all the issued access code users. Tap the access code user you wish to be deleted. Check access code and user name is correct, then tap "Delete User" to complete deleting the user access code. The default access code 123456 can not be deleted until a new access code has been setup. Immediately setup a new access code and delete the default access code for your security. SECTION 4.2~4.3 15 4.4 Entering Programming Mode Program Button To enter Programming Mode, open the Smart Safe. The programming button is located on the rear left interior. Quickly press the Program Button twice to enter programming mode. To end Programming Mode, press the Program button anytime. Programming Mode will automatically exit if the keypad is inactive for more than thirty (30) seconds. Number Mode Bluetooth Pairing Restore Factory Settings After entering Programming Mode, you should see the screen as displayed to the right on your Smart Safe keypad. Follow Section 4.5 to pair your safe to a new device using the BL (Bluetooth Pairing) function. If you need to reset, you must have your Activation Code available. The Activa-
tion Code can be found on the Activation Code Card that came with your Lockly Smart Safe. After you have the Activation Code ready, press RE (Restore Factory Settings) and select Y in the Y/N confirmation menu to perform the factory reset. Once the Lockly Smart Safe has been reset, all the data previously stored will be deleted. If you have connected to the App, please select the Performance Factory Reset in the Settings menu of the App The Lockly Smart Safe will restart and reset. 16 SECTION 4.4 4.5 Pairing to a New Mobile Device Pair with Bluetooth While in Programming Mode, select BL to pair a new smart phone. If you are not in Programming Mode, please see Section 4.4 to enter Programming Mode. After pressing BL, the BL icon will flash and you will here two short beeps. You need to wait and allow the pairing of new devices. You will hear long beep and the green light will be on if the pairing is successful. You will here 3 short beeps and the red light will be on if pairing is unsuccessful. You will need to reenter the programming mode, then Bluetooth pairing mode"BL" to re-pair the device. SECTION 4.5 17 4.5 Pairing to a New Mobile Device (Continued) PAIR LOCKLY TO APP To pair your Smart Safe to a new mobile phone, download the Lockly app on your new mobile phone then use the same account to login to your Lockly App on the new mobile device. If you're pairing your Lockly to a new Lockly app account, follow the steps below:
1. On the old Lockly app account, go to Settings > Reset and pairing >Perform Factory Reset. 2. Download, register and log in to the new Lockly app account. 3. You will need to scan the ACTIVATION CODE* that comes with the lock to setup to a new account. 2 1 Activation Card SAVE 3 2 2 1 2 2 0 2 C C A Need help? Email: help@Lockly.com | Support: +1(669) 500-8835 3 Activation Card SAVE 3 2 2 1 2 2 0 2 C C A Need help? Email: help@Lockly.com | Support: +1(669) 500-8835 ACTIVATION CARD Card missing? Contact us. Keep in a secure and safe place This card has an activation code that is unique to your smart lock. Do not lose it. You will need it to set up your lock, identify ownership and to reset your lock if necessary. Need Help? Visit support at www.lockly.com/help ICCPGD82920221223 Old Lockly app account Scan to new Lockly app account Welcome Card IMPORTANT If you cannot remove your Lockly from the old account, please contact Lockly support (669) 500-8835 or email : help@lockly.com 18 SECTION 4.5 4.6 Adding a Fingerprint In this section, you will learn how to register a fingerprint to your new safe. We are using an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, Lockly will only accept fingerprint patterns that consist of cross intersection points. Patterns with no cross intersection points will not be acceptable. Please check your fingers before registration to make sure the finger you want to register will be acceptable by our system. Otherwise, use an alternative finger to ensure successful registration. The following examples show which types of fingerprint patterns will be acceptable. It is highly recommended to enroll at least one finger from each hand in case the hand you are using is unavailable, such as, in instances like if you are holding items in that hand or have sustained an injury. Fingerprint Pattern with Cross Intersection Lines Concentric or Parallel Pattern with no Cross Intersection Lines Fingerprint with Scars or Worn Out Ridges OK Not OK Not OK Your Lockly Smart Safe can register up to ninety-nine (99) fingerprints. Please read the following sections if you want to add or delete fingerprints. We recommend using your app to add fingerprints, however, the following section can show you how to add and remove fingerprints if you did not pair your safe with a smart phone. SECTION 4.6 19 4.6 Adding a Fingerprint (Continued) NOTICE Please make sure your fingers are clean from dirt and oils before scanning your fingerprint. Make sure the sensor is also clean by taking a soft cloth and wiping the surface. We are using an advanced biometric sensor, providing the most secure fingerprint authentication. Your Smart Safe can register up to ninety-nine (99) fingerprints. Use the Lockly app to add fingerprints. Scan your finger by lightly placing your designated finger on the sensor until you hear a beep. Lift your finger and repeat the process slowly until the digit 12 shown on the screen becomes 1. If you have successfully scanned and registered your fingerprint, you will hear a long beep, and the Bluetooth icon will flash green. PASS will show on the keypad and press OK to exit. If you did not successfully register your fingerprint, FAIL will show on the keypad. If FAIL is displayed, press OK to return to the previous screen to rescan your finger. For instructions on scanning an optimal fingerprint, please proceed to Section 4.7. OK Button 20 SECTION 4.6 4.7 Fingerprint Scanning Directions The fingerprint sensor equipped in your Smart Safe is loaded with powerful fingerprint algorithms to extract quality features from fingers, even in poor conditions. Placing your finger on the sensor correctly helps consistency in fingerprint recognition. The following directions and tips will guide you on how to scan an optimal fingerprint image. Sensor Core Position your finger on the center of the sensor SECTION 4.7 21 4.7 Fingerprint Scanning Directions (Continued) OK OK Top View Side View Correct Incorrect 22 SECTION 4.7 4.8 Fingerprint Scanning Tips & Troubleshoot Tips for Fingerprint Enrollment and Recognition Place your finger to completely cover the sensor with maximum contact surface. Position the center of your finger (core) to the center of the sensor. Hold your finger still for more than a second until you hear a beep. Scan a finger that is clean and free from dirt. Children ages 12 and under are not recommended to use fingerprint access due to the constant changes of their fingers during growth. Elderly with fading fingerprints may have difficulty in recognition. If your finger has a cut, scar, or cracked skin due to dryness, try another finger. If your fingerprint reader is having issues recognizing your fingerprint to unlock due to varying physical and weather conditions such as moist, sweaty, cold or dry; please add an extra scanning of the finger in such condition. This will improve the fingerprint readers speed and recognition. Troubleshooting Fingerprints In case of poor fingerprint conditions If wet - wipe excess moisture from finger before scanning If dirty - wipe stains and dirt off from finger before scanning Make sure the sensor is clean from dirt or smudges - wipe sensor with soft cloth regularly For more troubleshooting help, visit http://Lockly.com/help SECTION 4.8 23 4.9 Shine Mode Lockly touchscreen keypad brightness was designed for optimum battery life. However, some users may need to adjust the brightness to their convenience to enter access codes. Swipe your fingers across the keypad to light up to its normal brightness. To adjust brightness, long press the first button from the left for 3 seconds. NOTICE The touchscreen keypad with automatically return to normal brightness after the screen dimmed. 24 SECTION 4.9 5.1 Unlocking with Access Codes Smart Safe can be unlocked using multiple ways - via your stored Access Code, registered fingerprint, smartphone with Bluetooth, or physical key supplied with your safe. Slide your hand across the screen to activate the keypad. Enter your 6 to 8 digit Access Code followed by the OK button. Press OK anytime to reset if you entered the wrong digit. If the Access Code entered is correct, the Safe will unlock. If the Access Code entered is incorrect, Lockly will beep twice. OK Button NOTICE Three consecutive wrong attempts will put Lockly in Safe Mode. (See Section 5.6) If you need to lock the Safe, close and press the top cover. You may toggle between two types of keypad displays to enter your Access Code. The fixed digit version and the PIN Genie version (Recommended). Press and hold the OK Button for 3 seconds to toggle back and forth between the two keypads.
(Sample display shown only) PIN Genie Fixed Digit Hold OK (3 sec) SECTION 5.1 25 5.2 Unlocking with Fingerprint Unlocking Place a registered finger to the fingerprint scanner located on the exterior side of the Safe. To register a fingerprint, please see Section 4.6. If your fingerprint is registered and acknowledged, you will hear a beep sound, Green LED will light up on the fingerprint scanner and Smart Safe will pop and open. If you see a Red LED, it means your fingerprint is not recognized. Try again or use another registered finger. For best fingerprint scanning practices, see Section 4.7. 26 SECTION 5.2 5.3 Unlocking Lockly with App You must have the Lockly iOS or Android app installed in order to unlock with smartphone. Please download the app by visiting the link below or search Lockly from the correct app store. Scan or visit Lockly.com/app 5.4 Unlock with QR Code If you have multiple Locky devices, you can use the Lockly App code scanner to unlock. A QR code sticker (blue color) comes together with your safe. Open the Lockly app and scan it to unlock. You may also generate a unique QR code via Lockly app for your smart safe. You can generate QR code, print according to the size you want and stick it next to your safe. SECTION 5.3~5.4 27 5.5 Unlocking with Physical Key Exterior View NOTICE Please keep physical key separately and do not put inside the safe. To unlock your Safe using the physical key (included), insert your key and turn counterclockwise to unlock the Safe. 28 SECTION 5.5 5.6 Safe Mode - Overview Lockly will enter Safe Mode when three (3) consecutive wrong Access Codes are entered within 5 minutes. When in Safe Mode, the safe status icon will start to flash. To disable Safe Mode, you must unlock the Safe using the correct fingerprint or enter the correct Access Code twice in a row. Activate the keypad by pressing and holding for 3 seconds. Once the screen is activated, enter the correct Access Code carefully twice, pressing after every time. If you enter the wrong code, the keypad will then be disabled for 10 minutes. Countdown Prompt
(Displayed in Minutes) Will start with 10 and countdown until 0. Example A Example B You will see a 10 on the screen, notifying the number of minutes that the keypad is disabled for. After 10 minutes, you may attempt to enter the correct Access Code to unlock the Safe. After the second incorrect attempt to unlock the Safe with the wrong Access Code, Lockly will disable the keypad for 20 minutes, displaying a 20 on the screen. After the third wrong attempt to unlock the Safe with the correct Access Code, the screen will be disabled for 30 minutes. (Example A and Example B above). NOTICE In order to conserve power, the countdown prompt will only be displayed for 3 seconds. You can reactivate the screen by sliding your hand across the screen. SECTION 5.6 29 5.7 Disabling Safe Mode There are four (4) ways to disable Safe Mode. Option 1 - Entering Correct Access Code Activate the keypad by pressing and holding for 3 seconds. Enter the correct Access Code twice (2) when the keypad is available, pressing after every time the Access Code is entered. Option 2 - Lockly App Use the app that is synced to your Lockly Smart Safe to disable Safe Mode. If you have not downloaded the app to use with your Safe, you wont be able to use this option to disable Safe Mode. Option 3 - Physical Key There is a pair of keys included with your new Safe. You may use the keys to manually unlock the Safe. To learn how to use your physical keys, see Section 5.5. Option 4 - Registered Fingerprint Use any registered fingerprint to reactivate the keypad. The Safe will unlock and reactivate the keypad once a registered fingerprint is used. NOTICE While in Safe Mode, the keypad will not lit up when you are using your Physical Key. 30 SECTION 5.7 6.1 Offline Access Code (OAC) The Offline Access Code (OAC) is a unique feature of our Smart Safe. It allows you to grant access to guests remotely without guests needing to download the app. To use the OAC feature, make sure you download the Lockly app for iOS or Android first, and sync your Smart Safe to your mobile device. OAC can only be issued by the administrative owner of the safe. From there, you can then issue an Offline Access Code within the app. Go to Access and choose Offline Access Code User, then select Add Offline Access Code
(OAC) and follow on screen instructions to generate your Offline Access Code. Understanding Offline Access Code (OAC) OAC are issued to the guest by asking them to enter 4-12 digit number after a double - click on the . Your Lockly randomly generates the Offline Access Code which can be shared to your guests together with the instructions generated using the Lockly app. After a double-click on the , touchscreen will display numbers on Fixed Digit mode, then guest can enter the Offline Access Code. SECTION 6.1 31 6.2 Smart-Sync A unique feature of Lockly Smart Safe, is a synchronized unlocking with your Lockly Smart Lock. With a specifically assigned set of access code or fingerprint, the safe will unlock at the same time you unlock your smart lock. Setup this feature on your Lockly App. 6.3 Sub-Admin Access Sub-Admin Access can be created to grant access for others to be able to control your Safe and grant access to others via Bluetooth when within range of your Lockly Smart Safe. The sub-admin permission can be setup through the Lockly App then Add A New User. You can select the Validity Period and User Permissions of the sub-admin. Sub Admins will not be able to access the safe remotely but Sub Admin will be able to grant limited access codes to users when within Bluetooth range. The Sub-Admin access is ideal for long term property leasing and Airbnb tenants. 6.4 Two-Factor Authentication Two-Factor Verification allows you to enter an access code + fingerprint or a fingerprint +
fingerprint to verify the unlocking. It also allows two administrators to manage the safe. When this feature is setup, it will be required to verify by fingerprint or password of the two administrators at the same time to unlock. This feature can only be setup via Lockly App. 32 SECTION 6.2~6.4 7.1 Key Duplication The physical key included in your Safe can only be duplicated through the manufacturer. It cannot be replaced or duplicated like regular keys. There is a string of codes on the physical key. Please keep this code properly. If the physical key is lost, please contact Lockly customer service. XXXXXX XXXXXX SECTION 7.1 33 8.1 Important Notes Physical Keys Even though you have your fingerprints registered and Access Codes stored, its always best practice to carry your physical keys with you at all times in case for any reason your Safe falls into Safe Mode. Activation Code You may find an Activation Code Card with an Activation Code included in your package. It is very crucial that you do not lose this card. Please store this card safely as you will need the default Activation Code on that card to master reset your Safe in case, for any reason, you have lost the phone paired to Lockly and also forgot your Access Code. Troubleshooting Please visit http://Lockly.com/help for troubleshooting and the most frequently asked questions and answers. 9.1 Cleaning Making sure your Lockly is clean is best practice to ensure optimal product use. Follow the DO and DONTs below. DO DONT Rinse the touchscreen with warm water prior to cleaning. Dont use abrasives, high alkaline cleaners, or gasoline to clean your safe. Use the application of soap with a damp, lukewarm cloth. Air dry or wipe dry with a soft microfiber cloth to avoid scratches. Dont apply cleaning detergent directly in sunlight or at high temperatures. Dont leave cleaning detergent on the display keypad for long periods of time -
wash immediately. Dont use scrapers, squeegees, or razors. Please make sure that no water flows into the product. 34 SECTION 8.1~9.1 10.1 Safety Precautions Please read all instructions carefully. Remind all Lockly users of the safety precautions. Read the following instructions for your own safety Do not attempt to disassemble the Smart Safe by yourself. It can cause product damage, void warranty, and cause injuries. Do not use any inappropriate tools that can cause damages or malfunction to your safe. Always make sure your Safe is securely closed and locked whenever you leave your house to prevent unwanted access of your valuables. Please keep your Access Codes safe. Check your settings regularly to ensure Access Codes have not been changed without your knowledge. Always dispose of used batteries according to your local laws. DO NOT BURN. Unauthorized changes and modifications may void your product warranty. If you have questions or any problems while using your Lockly, contact our customer service department at help@Lockly.com or visit http://Lockly.com/help for tech-
nical assistance. NOTICE SECTION 10.1 35 FCC Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with minimum distance 20cm between the radiator & your body. IC WARNING This device contains licence-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canadas licence-exempt RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may cause undesired operation of the device. Lmetteur/rcepteur exempt de licence contenu dans le prsent appareil est conforme aux CNR dInnovation, Sciences et Dveloppement conomique Canada applicables aux appareils radio exempts de licence. Lexploitation est autorise aux deux conditions suivantes:
1. Lappareil ne doit pas produire de brouillage;
2. Lappareil doit accepter tout brouillage radiolectrique subi, mme si le brouillage est susceptible den compromettre le fonctionnement. IC Radiation Exposure Statement This equipment meets the exemption from the routine evaluation limits in section 2.5 of RSS-102. It should be installed and operated with a minimum distance of 20cm between the radiator and any part of your body. Cet quipement est conforme l'exemption des limites d'valuation habituelle de la section 2.5 de la norme RSS-102. Il doit tre install et utilis une distance minimale de 20 cm entre le radiateur et toute partie de votre corps. WARNING: This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov. SMART SAFE Were here to help!
help@Lockly.com https://Lockly.com/help UMPGV528W20230228 To ensure you have access to the most updated and newly added features of your Lockly, please visit: www.Lockly.com/newfeatures For digital versions and instructional videos, please visit the following link:
http://Lockly.com/help Copyright 2023 Lockly All rights reserved US Patent No. US 9,881,146 B2 | US Patent No. US 9,853,815 B2 | US Patent No. US 9,875,350 B2 | US Patent No. US 9,665,706 B2 | US Patent No. US 11,010,463 B2 | US Patent Application No.29/832,410 | AU Patent No. 2013403169 | AU Patent No. 2014391959 | AU Patent No. 2016412123 | UK Patent No. EP3059689B1 | UK Patent No. EP3176722B1 |
The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC., Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc., or its affiliates.
1 | ID Label/Location Info | ID Label/Location Info | 433.25 KiB | April 22 2023 |
ERPPL45E1UQ-US-SMT00010A-V1 ERP P/N
: FCC ID IC: PL45E1UQ/PGV528WSMT000,REV.A ,7040mm
#503M 9448,,FCC ID:2ASIVPGV528WG30 IC: 25517-PGV528WG30 RoHS2.0,REACH,Prop65POPsPAHs REV0.4 DesignedWalter Date2023-03-02 Model: PGV528W Name : Lockly Smart Safe HVINPGV528WG30 FCC ID2ASIVPGV528WG30 IC ID25517-PGV528WG30 This device complies with Part 15 of the FCC Rules. Operaon is subject to the following two condions:
(1) This device may not cau se harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operaon. Do not remove !
Label location
1 | Agent Authorization | Cover Letter(s) | 11.50 KiB | April 22 2023 |
PIN Genie Inc, DBA LOCKLY. Agent Authorization Letter 2023-04-12 Eurofins Electrical and Electronic Testing NA, Inc. 914 W. Patapsco Avenue Baltimore, MD 21230 USA RE: LETTER OF AGENT AUTHORIZATION To Whom It May Concern:
We, the undersigned, hereby authorize (The Hong Kong Standards and Testing Centre Limited) to act on our behalf in all matters relating to application for equipment authorization, including the signing of all documents relating to these matters. We also hereby certify that no party to the application authorized hereunder is subject to the denial of benefits, including FCC benefits, pursuant to Section 5301 of the Anti-Drug Abuse Act of 1988, 21 U.S.C.853(a). This agreement expires one year from the current date. Sincerely, Print name: Cindy zhou Title: COO Signature:
1 | Attestation Statements | Attestation Statements | 90.89 KiB | April 22 2023 |
PIN Genie Inc, DBA LOCKLY. 2023-04-12 Eurofins Electrical and Electronic Testing NA, Inc. 914 West Patapsco Avenue Baltimore, MD 21230 RE: Attestation Statements Part 2.911(d)(5)(i) request for (FCC ID: 2ASIVPGV528WG30) The applicant: PIN Genie Inc, DBA LOCKLY. certifies that the equipment for which authorization is sought is not covered equipment prohibited from receiving an equipment authorization pursuant to section 2.903 of the FCC rules. Sincerely, Print name: Cindy zhou Title: COO Signature:
PIN Genie Inc, DBA LOCKLY. 2023-04-12 Eurofins Electrical and Electronic Testing NA, Inc. 914 West Patapsco Avenue Baltimore, MD 21230 RE: Attestation Statements Part 2.911(d)(5)(ii) request for (FCC ID: 2ASIVPGV528WG30) The applicant: PIN Genie Inc, DBA LOCKLY. certifies that, as of the date of the filing of the application, the applicant is not identified on the Covered List as an entity producing covered equipment. Sincerely, Print name: Cindy zhou Title: COO Signature:
1 | Long term Confidentiality Letter | Cover Letter(s) | 12.08 KiB | April 22 2023 |
PIN Genie Inc, DBA LOCKLY. Long Term Confidentiality Request Letter Date: 2023-04-12 Eurofins Electrical and Electronic Testing NA, Inc. 914 W. Patapsco Avenue Baltimore, MD 21230 USA RE: CONFIDENTIALITY REQUEST FOR EUT NAME: Lockly Smart Safe MODEL: PGV528W FCC ID: 2ASIVPGV528WG30 To Whom It May Concern:
This letter serves as an official request for confidentiality under sections 0.457 and 0.459 of CFR 47. We have requested that the (block diagram/schematics /operational description ) required to be submitted with this application be permanently withheld from public review. The above documents are company proprietary information that could never get into the possession of your competition. Please contact me if there is any information you may need. Sincerely, Print name: Cindy zhou Title: COO Signature:
1 | US agent | Attestation Statements | 148.60 KiB | April 22 2023 |
Attestation Statements -US agent 2023-04-12 TO: Federal Communications Commission Authorization and Evaluation Division 7435 Oakland Mills Road Columbia, MD 21046, USA RE: Attestation Statements Part 2.911(d)(7) request for (FCC ID: 2ASIVPGV528WG30) PIN Genie Inc, DBA LOCKLY., the undersigned, hereby authorize (PIN Genie Inc, DBA LOCKLY.) to act as our designated U.S. agent for service of process, PIN Genie Inc, DBA LOCKLY. accepts to maintain an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-related proceeding involving the equipment.
(PIN Genie Inc, DBA LOCKLY.) accepts the responsibility to act as designated U.S. agent for service of process, provides an agent for no less than one year after the grantee has terminated all marketing and importation or the conclusion of any Commission-related proceeding involving the equipment. Applicant Information Company name:
Address:
FRN:
Contact Name:
Telephone No:
Email:
Signature
[name] Cindy zhou PIN Genie Inc, DBA LOCKLY. 676 Transfer Rd., St. Paul, MN 55114 0028246908 Cindy zhou 4159109522 biz@pin-genie.com U.S. Agent Information:
Company name:
Address:
FRN:
Contact Name:
Telephone No:
Email:
PIN Genie Inc, DBA LOCKLY. 676 Transfer Rd., St. Paul, MN 55114 0028246908 Cindy zhou 4159109522 biz@pin-genie.com Signature
[name] Cindy zhou
frequency | equipment class | purpose | ||
---|---|---|---|---|
1 | 2023-04-22 | 2402 ~ 2480 | DTS - Digital Transmission System | Original Equipment |
app s | Applicant Information | |||||
---|---|---|---|---|---|---|
1 | Effective |
2023-04-22
|
||||
1 | Applicant's complete, legal business name |
PIN GENIE, INC. DBA LOCKLY
|
||||
1 | FCC Registration Number (FRN) |
0028246908
|
||||
1 | Physical Address |
676 Transfer Rd.
|
||||
1 |
St. Paul,, Minnesota 55114
|
|||||
1 |
United States
|
|||||
app s | TCB Information | |||||
1 | TCB Application Email Address |
t******@metlabs.com
|
||||
1 | TCB Scope |
A4: UNII devices & low power transmitters using spread spectrum techniques
|
||||
app s | FCC ID | |||||
1 | Grantee Code |
2ASIV
|
||||
1 | Equipment Product Code |
PGV528WG30
|
||||
app s | Person at the applicant's address to receive grant or for contact | |||||
1 | Name |
C******** z******
|
||||
1 | Title |
COO
|
||||
1 | Telephone Number |
41591********
|
||||
1 | Fax Number |
41591********
|
||||
1 |
b******@pin-genie.com
|
|||||
app s | Technical Contact | |||||
1 | Firm Name |
PIN Genie Inc, DBA LOCKLY.
|
||||
1 | Name |
C**** z********
|
||||
1 | Physical Address |
676 Transfer Rd., St. Paul, MN 55114
|
||||
1 |
Minnesota
|
|||||
1 |
United States
|
|||||
1 | Telephone Number |
41591********
|
||||
1 | Fax Number |
41591********
|
||||
1 |
b******@pin-genie.com
|
|||||
app s | Non Technical Contact | |||||
n/a | ||||||
app s | Confidentiality (long or short term) | |||||
1 | Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | Yes | ||||
1 | Long-Term Confidentiality Does this application include a request for confidentiality for any portion(s) of the data contained in this application pursuant to 47 CFR § 0.459 of the Commission Rules?: | No | ||||
if no date is supplied, the release date will be set to 45 calendar days past the date of grant. | ||||||
app s | Cognitive Radio & Software Defined Radio, Class, etc | |||||
1 | Is this application for software defined/cognitive radio authorization? | No | ||||
1 | Equipment Class | DTS - Digital Transmission System | ||||
1 | Description of product as it is marketed: (NOTE: This text will appear below the equipment class on the grant) | Lockly Smart Safe | ||||
1 | Related OET KnowledgeDataBase Inquiry: Is there a KDB inquiry associated with this application? | No | ||||
1 | Modular Equipment Type | Does not apply | ||||
1 | Purpose / Application is for | Original Equipment | ||||
1 | Composite Equipment: Is the equipment in this application a composite device subject to an additional equipment authorization? | No | ||||
1 | Related Equipment: Is the equipment in this application part of a system that operates with, or is marketed with, another device that requires an equipment authorization? | No | ||||
1 | Grant Comments | Output Power listed is conducted. The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter, except in accordance with FCC multi- transmitter product procedures. | ||||
1 | Is there an equipment authorization waiver associated with this application? | No | ||||
1 | If there is an equipment authorization waiver associated with this application, has the associated waiver been approved and all information uploaded? | No | ||||
app s | Test Firm Name and Contact Information | |||||
1 | Firm Name |
The Hong Kong Standards and Testing Centre Ltd.
|
||||
1 | Name |
B******** C****
|
||||
1 | Telephone Number |
852 2********
|
||||
1 |
b******@stc.group
|
|||||
Equipment Specifications | |||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Line | Rule Parts | Grant Notes | Lower Frequency | Upper Frequency | Power Output | Tolerance | Emission Designator | Microprocessor Number | |||||||||||||||||||||||||||||||||
1 | 1 | 15C | 2402.00000000 | 2480.00000000 | 0.0001510 |
some individual PII (Personally Identifiable Information) available on the public forms may be redacted, original source may include additional details
This product uses the FCC Data API but is not endorsed or certified by the FCC