04.03 64625-01 345 Encinal Street, Santa Cruz, CA 95060 (800) 544-4660 www.plantronics.com wearing comfort. Behind-the-head neckband for discreet long-term wearing comfort. Over-the-head headband for long-term European and UK versions available. Lightweight multi-voltage (100-240VAC) adapter. NECKBAND HEADBAND TRAVEL AC ADAPTER A set of three earloops (small, medium and large). M3500 EXTRACOMFORT EARLOOP SET One large and one small replacement earloops. M3500 EARLOOP SET Soft case to protect your headset. Includes belt clip. M3500 headset from any 12-volt car lighter socket. Car lighter adapter allows you to charge and use your Standard AC adapter (120VAC). Replacement headset battery pack. CARRY CASE CAR LIGHTER ADAPTER AC ADAPTER M3500 BATTERY separately. Call 1.800.544.4660or visit www.plantronics.com for ordering information. Items shown are optional accessories available for your M3500 Bluetooth headset that may be purchased separately. Call 1.800.544.4660or visit www.plantronics.com for ordering information. Items shown are optional accessories available for your M3500 Bluetooth headset that may be purchased Visit www.plantronics.com or call 1.800.544.4660 for assistance. (U.S. only. Toll-free.) I NEED MORE HELP. for detailed instructions. adjustment, the headset is easily congured for your left ear. Please see the footnote in Section 3 The headset, as packaged, is ready to be used on your right ear. However, with one very simple HOW DO I USE THE HEADSET ON MY LEFT EAR?
part of your ear causing you discomfort. Check to make sure that the earloop is properly positioned so pressure is not being exerted on any your headset. Select the proper size earloop for your ear. Both a large and a small earloop are included with THE HEADSET IS UNCOMFORTABLE. Make sure the headsets speaker (see Figure 3.2) is positioned snugly over your ear. Turn up the volume using the VOLUME UP control. I DONT HEAR CALLERS. Verify that the unit is not in mute mode (see Figure 6.3). Make sure that the microphone (see Figure 3.3) is positioned properly toward your mouth. CALLERS DO NOT HEAR ME. Refer to your mobile phone user guide and perform the pairing process. Make sure the Bluetooth feature of your phone is turned on. Verify that your phone is turned on, properly charged, and able to make calls. Make sure the battery is fully charged. Make sure your headset is turned on. See Section 4 for detailed instructions. MY HEADSET DOES NOT WORK WITH MY PHONE. Remove and replace the battery pack as described in Section 9. MY HEADSET DOES NOT RESPOND TO BUTTON PRESSES. What do I do if... TROUBLESHOOTING What do I do if... 2. Clean the outside of the headset with a dry cloth once a month. Dirt can decrease the efciency of the headset. 1. Replace the rechargeable battery every 12 months. MAINTENANCE HINTS FOR OPTIMAL PERFORMANCE PARTS AND ACCESSORIES PARTS AND ACCESSORIES MAINTENANCE/TROUBLESHOOTING IMPORTANT SAFETY INFORMATION IMPORTANT SAFETY INFORMATION WARRANTY CHARGING CAUTION: Use only the supplied Class 2 AC adapter to charge the headset from an AC voltage or wall outlet. CAUTION: If the headset becomes hot during charging, disconnect the AC adapter from the wall and contact qualied service personnel. CAUTION: Do not disassemble the AC adapter of this product as it may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used. CAUTION: Do not use the charger outdoors or in damp areas. Only charge the headset battery in accordance with the instructions of this manual. Charger Output: 5V/180mA maximum, center contact positive. CARE Never submerge your headset in water or other liquids. Protect your headset from spills, excessive rain, and wet locations. Do not use liquid cleaners or aerosol cleaners as they may damage the headset or nish of the headset. Use a dry cloth to clean the external portions of the headset. Do not stick anything inside the product as this may damage internal components. Check local laws regarding use of a mobile phone and headset while driving. If you use the product while driving ensure your attention and focus remains on your responsibility of driving safely. CHILDREN. Never allow children to play with the headsetsmall parts may be a choking hazard. Batteries can be swallowed by children and are dangerous if swallowed. Always store and dispose of batteries where children cant reach them. Observe all signs that require an electrical device or RF radio product to be switched off in designated areas. These could include hospitals, blasting areas, and potentially explosive atmospheres. Turn off your headset prior to boarding an aircraft. Do not use your headset in an aircraft. Never mount or store your headset over any air bag deployment area as serious injury may result when an air bag deploys. BATTERY CAUTION: To reduce the risk of re or injury to persons, read and follow these instructions. 1. Use only the battery pack supplied with this product. 2. Do not dispose of battery in a re. The cells may explode. Check with local codes for possible dis-
posal instructions. 3. Do not open or mutilate the battery pack. Released electrolyte is corrosive and may cause damage to eyes or skin and may be toxic if swallowed. 4. Exercise care in handling the battery in order not to
"short" the battery contacts with conducting materi-
als such as rings, bracelets, or keys. The battery or conductor may overheat and cause burns. 5. Charge the battery in accordance with instructions supplied with this unit. 6. Observe proper orientation between battery and charger contacts. EXPOSURE TO RADIO FREQUENCY RADIATION The radiated output power of this internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used as described in the manual. The internal wireless radio operates within guide-
lines found in radio frequency safety standards and recommendations, which reect the consensus of the scientic community. Plantronics therefore believes the internal wireless radio is safe for use by consumers. The level of energy emitted is far less than the electromagnetic energy emitted by wireless devices such as mobile phones. However, the use of wireless radios may be restricted in some situations or environments, such as aboard airplanes. If you are unsure of restric-
tions, you are encouraged to ask for authorization before turning on the wireless radio. NOTE: Modications not expressly approved by Plantronics, Inc. could void the users authority to operate the equipment. CHARGING This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference;
and 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter-
ference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. The following one-year warranty and service information applies only to product purchased and used in the U.S. and Canada. For warranty information in countries other than the U.S. or Canada, refer to the additional warranty card included with your product, or visit www.plantronics.com. You may also contact your local retail dealer for warranty information. During this warranty time, if the product is defective in workmanship or materials, Plantronics, at our option, will replace or exchange it for a model of equal value. Damage caused by improper care, accidents, unauthorized repair or modications are not covered under this warranty. NEITHER PLANTRONICS NOR YOUR RETAIL DEALER OR SELLING DISTRIBUTOR HAS ANY RESPONSIBILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGE TO PROPERTY, COMMERCIAL LOSS OF PROFIT, OR FOR ANY EXPENSES, LOSS OF TIME, OR INCONVENIENCE. SOME STATES DO NOT ALLOW EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. To obtain warranty service, please prepay shipment and return the unit to the appropriate facility listed below:
IN THE UNITED STATES Plantronics Service Center 345 Encinal Street Santa Cruz, CA 95060 Tel: 800.544.4660 (toll free) Fax: 800.279.0162 (toll free) IN CANADA Plantronics Service Center 1455 Piteld Boulevard Santa Saint- Laurent, Quebec H4S lG3 Tel: 800.540.8363 (toll free) 514.956.8363 (toll call) Fax: 514.956.1825 (toll call) Please use the original container, or pack the unit(s) in a carton with sufcient packing material to prevent damage. Include the following information:
1. Proof of purchase indicating model number and date of purchase. 2. Bill-to address. 3. Ship-to address. 4. Number and description of units shipped. 5. Name and telephone number of person to call, should contact be necessary. 6. Reason for return and description of the problem. 2003 Plantronics, Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined are trademarks or registered trademarks of Plantronics, Inc. The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc, and are used by Plantronics, Inc. under license. All other trademarks are the property of their respective owners. M3500_UG.4.21.03.qxd 10/9/03 4:23 PM Page 1 QUICK START AND INFORMATION GUIDE M3500 BLUETOOTH HEADSET FROM PLANTRONICS ABOUT THE PLANTRONICS M3500 BLUETOOTH HEADSET Your Plantronics M3500 headset utilizes 2.4GHz Bluetooth technology to provide lightweight, hands-free, private and secure communication without the hassle of wires. Designed to provide maximum comfort and ease of use, this wireless headset contains many advanced features tailored to suit your mobile lifestyle. This guide will help you set up and use your Bluetooth headset. This product is compatible with devices that support Bluetooth Headset and/or Handsfree Proles. For information on compatibility, visit www.plantronics.com. Register your headset online! To receive important updates and other valuable information, visit www.plantronics.com and click on on-line registration. M3500_UG.4.21.03.qxd 10/9/03 4:23 PM Page 2 M3500 BLUETOOTH HEADSET 2 1 Welcome to the leading edge of hands-free and wire-free technology. Here are the components of your Plantronics M3500 Headset. WELCOME INDICATOR (Light) TALK BUTTON VOLUME DOWN VOLUME UP POWER/MUTE EARLOOP SPEAKER CHARGING JACK MICROPHONE 5 FIG. 5.1 PAIRINGIMPORTANT!
Before using your headset, you MUST pair it with another Bluetooth device, such as a mobile phone. Refer to your mobile phones user guide for specic instructions, or visit www.plantronics.com. HOLD FOR 2 SECONDS FIG. 5.2 HOLD FOR 2 SECONDS FIG. 5.3 FIG. 5.1 TURN ON BOTH DEVICES Once both devices are turned on, place the headset and phone where they are easily view-
able. Make sure the Bluetooth feature of your phone is turned on. FIG. 5.2 SELECT PAIRING MODE On your headset, PRESS and HOLD both the TALK and VOLUME UP keys for two seconds until the INDICATOR light ashes red then green. Your headset will remain discoverable by other Bluetooth devices for 60 seconds. On your phone, search for devices by selecting SEARCH or DISCOVER from the Bluetooth options menu. Check your mobile phone display and follow any instructions. FIG. 5.3 ENTER THE PASSKEY When prompted by your phone, enter four zeros (0000). This is your headset passkey. CONFIRM PAIRING Check your mobile phone display to see if pairing succeeded and follow any instructions. NOTE: If pairing is not completed within 60 seconds, the headset will return to on/standby mode. Refer to your phone user guide and repeat the pairing process. CHARGING THE BATTERY NOTE: The battery pack for your M3500 is already installed when you purchase your headset. If the battery pack has been removed, or for instructions on replacing the battery, see Section 9. FIG. 2.1 CONNECT TO POWER Connect the included wall charger to AC power and then to the headset charging jack. In a few seconds, the INDICATOR will light red. Charge the headset overnight (at least 8 hours) before rst use. Subsequent charges take just 90 minutes and the INDICATOR will turn green when the headset is fully charged. TIPS: Draining the battery once a month can improve battery life. Otherwise, it's best to charge your headset whenever possible. Avoid charging in excessive heat (above 104F/40C) or cold (below 50F/10C). The headset may also be charged using a car lighter adapter (optional accessory). The battery used in your headset must be recycled or disposed of properly. Contact your local recycling center for proper disposal instructions. USING YOUR HEADSET PRESS FIG. 2.1 6 FIG. 6.1 HOLD FOR 2 SECONDS FIG. 6.2 FIG. 6.3 MUTE FIG. 6.1 ANSWERING A CALL Wait for the headset to ring, then PRESS and RELEASE the headset TALK button. During a call, the headset INDICATOR light will ash green showing a call is in progress. TRANSFERRING TO THE HEADSET You can transfer a call from your phone to your headset by pressing and releasing the headset TALK button. ENDING A CALL To end a call, PRESS and RELEASE the headset TALK button any time during a call. FIG. 6.2 MAKING A CALL To make a call, dial using your phones keypad. To voice-dial a call from your headset, PRESS and HOLD the headset TALK button for two seconds. Refer to your phone user guide for additional instructions for using a headset. FIG 6.3 ADJUSTING THE VOLUME To increase the volume level, PRESS and RELEASE the VOLUME UP button. To decrease the volume level, PRESS and RELEASE the VOLUME DOWN button. When the maximum or minimum volume level is reached, the headset sounds four short tones. MUTE FEATURE The mute feature allows you to hear the person you are calling, however, they cannot hear you. To mute or un-mute a call, PRESS and RELEASE the POWER/MUTE button. Two tones indicate mute function is on. When mute is enabled, the headset will sound two short tones every 60 seconds. GETTING THE PERFECT FIT FIG. 3.1 SELECT LEFT OR RIGHT EAR The headset, as packaged, is ready to be used on your right eara letter R on the earloop is facing outward. For left ear usage, simply unsnap the earloop from the headset by pulling gently at the base of the earloop ring. Flip the earloop over (with the letter L facing outward) and snap it back onto the headset. FIG. 3.2 SLIDE HEADSET OVER YOUR EAR Using one hand, gently slide the earloop behind your ear in a twisting motion until you achieve a snug, comfortable t. FIG. 3.3 ADJUST FOR SOUND AND COMFORT Adjust the microphone so it aligns with your mouth. Make sure that the speaker positions correctly on top of your ear canal and that the earloop does not cause discomfort. Your headset, as packaged, is congured with a small-size earloop. For larger ears, install the larger earloop included in your package. ADDITIONAL FEATURES NOTE: These features may be available if your phone supports the Handsfree Prole. Functionality varies depending on the phone model you have. Refer to your phone user guide for additional information. HOLD FOR 2 SECONDS 3 FIG. 3.1 FIG. 3.2 FIG. 3.3 7 FIG. 7.1 FIG. 7.1 CALL TRANSFER You can transfer a call back to your phone from your headset. PRESS and HOLD the TALK button. You will hear a tone when you press the TALK button. When you hear a second tone, the call has been transferred and you may release the TALK button. CALL REJECT While your phone is ringing, you can reject the call without answering. PRESS and HOLD the TALK button. You will hear a tone when you press the TALK button. When you hear a second tone, the call has been rejected and you may release the TALK button. FIG. 7.2 LAST NUMBER REDIAL When making a call, you can quickly dial the last number called from your headset. PRESS the TALK button twice quickly. Check the display on your phone for call progress. PRESS TWICE FIG. 7.2 8 TIPS AND SUGGESTIONS STOWING YOUR HEADSET Consider turning your headset off before placing it in your pocket or bag. If the TALK button is pressed accidentally, your phone may place an unintended call. OUTDOOR USE Your headsets noise-canceling feature may make it difcult for callers to hear you in excessive wind. Try to nd a sheltered location when using your headset outdoors. 4 FIG. 4.1 FIG. 4.2 9 FIG. 9.1 FIG. 9.2 FIG. 9.3 BASICS: BEFORE YOU GET STARTED FIG. 4.1 TURNING HEADSET ON AND OFF To turn your headset on, unplug your headset from the charger. PRESS and HOLD the POWER/
MUTE button until the INDICATOR ashes green. The INDICATOR will ash green every three seconds while the headset is on. To turn your headset off, PRESS and HOLD the POWER/MUTE button until the INDICATOR ashes red. HOLD FOR 2-4 SECONDS FIG. 4.2 LOW BATTERY WARNINGS When the headset is on and battery becomes low, the headset emits a beep every 20 seconds. The INDICATOR also ashes red when the battery needs to be recharged. Recharge the battery as described in Section 2. REPLACING THE BATTERY IMPORTANT: If your headset stops responding to button presses, remove and reinstall the battery as described below. FIG. 9.1 REMOVE COVER Open the battery compartment by pushing back on the battery door. FIG. 9.2 UNPLUG OLD BATTERY Remove the battery by pulling on the tab to expose the red and black wires and battery con-
nector. Gently pull at the base of the wires to unplug the battery. FIG. 9.3 INSTALL NEW BATTERY To install a new battery, insert the battery plug as shown in the illustration. Make sure you align the plugs so they connect easily. Do not force the connection. Fold the wire under the battery pack and gently push the battery in place. REPLACE BATTERY DOOR Replace the battery door by pushing it forward until it snaps shut.