Instruction This manual provides information about basic features and using the PM500. Please read this manual carefully before using your handy payment device and peripherals to ensure safe and proper use. PM500 Android 7.1 User Manual Note: Screenshots in this manual may differ from actual screens. Revision History Revision Date Description 24 Aug 2020 Initial release V01 V02 V03 26 Aug 2020 Added Printer roller reassembling 08 Sep 2020 Removed unsupported features and edited typo 1 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Instruction Related Document PM500 SKUs PM500 MasterApplication Guide describes how to use the features of MasterApp. The contents of this manual can cover the following SKUs. SKU configuration can be changed depending on location. SKU Common Scanner Fiscal PCI Rear Camera SKU1 (EU/KR) SKU2 (N-America) SKU3 (Japan) SKU4 (EU/KR) SKU5 (N-America) SKU6 (Japan) SKU1-1 SKU1-2 SKU1-3 SKU4-1 SKU4-2 SKU4-3 LTE Wi-Fi IC/MSR Thermal Printer NFC Bluetooth RAM
/Flash 1/8G 2/16G 1/8G 2/16G 1/8G 2/16G 1/8G 2/16G O O O O O O O O O O O O O SKU7 (EU/KR) 1/8G O O 2 2020 POINTMOBILE Co., Ltd. All rights reserved Table of Contents PM500 Android 7.1 User Manual INSTRUCTION .......................................................................................................... 1 Revision History ....................................................................................................................... 1 Related Document ................................................................................................................... 2 PM500 SKUs ........................................................................................................................... 2 TABLE OF CONTENTS ............................................................................................. 3 GETTING STARTED ................................................................................................. 6 Device Parts ............................................................................................................................ 6 Product Standard Accessories ................................................................................................. 8 Setup ....................................................................................................................................... 9 Install & Remove Battery ...................................................................................................... 9 Install the battery ........................................................................................................................ 9 Remove the battery .................................................................................................................. 10 SIM, SAM, and microSD cards ........................................................................................... 11 Install and remove SIM and SAM cards .................................................................................... 12 Install and remove microSD card .............................................................................................. 13 Charge the device .............................................................................................................. 14 Battery Specification ................................................................................................................. 15 LED Indicator ............................................................................................................................ 15 Turn on & off PM500 .......................................................................................................... 16 Thermal Printer ...................................................................................................................... 17 Paper Roll Recommendation .............................................................................................. 17 Paper Roll Installation ......................................................................................................... 17 Reassemble Printer Roller .................................................................................................. 19 Use a touch screen ................................................................................................................ 20 PAYMENT ............................................................................................................... 22 Master App: PciMaster ........................................................................................................... 22 3 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Download Application ......................................................................................................... 23 Run Application .................................................................................................................. 24 Magnetic Stripe Card ............................................................................................................. 25 IC Card .................................................................................................................................. 25 Contactless Payment ............................................................................................................. 26 LEARNING THE BASICS ........................................................................................ 27 Home Screen ......................................................................................................................... 27 Status Bar ........................................................................................................................... 28 Icons ......................................................................................................................................... 28 Notification Panel ...................................................................................................................... 29 Quick Setting Panel .................................................................................................................. 30 Apps & Widget .................................................................................................................... 31 App Folder ................................................................................................................................ 31 App Drawer .............................................................................................................................. 32 Favorites Tray........................................................................................................................... 32 Organize App in Home screen .................................................................................................. 33 Widget ...................................................................................................................................... 33 Recently Used Apps ................................................................................................................. 35 Manage Files and Folders ..................................................................................................... 36 Settings .................................................................................................................................. 38 Adjust Display Brightness ................................................................................................... 38 Adjust Sound ...................................................................................................................... 38 CAMERA ................................................................................................................. 39 SCANNER ............................................................................................................... 40 Turn on the Scanner .............................................................................................................. 40 ScanSetting ........................................................................................................................... 40 Basic ................................................................................................................................... 41 Options ............................................................................................................................... 42 Notification .......................................................................................................................... 42 Wedge ................................................................................................................................ 43 4 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Extended Wedge ...................................................................................................................... 43 Symbologies ....................................................................................................................... 46 About .................................................................................................................................. 46 Scan a barcode ...................................................................................................................... 47 ScanDemo .......................................................................................................................... 48 WIRELESS .............................................................................................................. 49 Cellular Network .................................................................................................................... 49 WLAN .................................................................................................................................... 50 NFC ....................................................................................................................................... 50 Bluetooth ................................................................................................................................ 51 SYSTEM MAINTENANCE ....................................................................................... 52 System Information ............................................................................................................... 52 OS Update ............................................................................................................................. 53 Factory Data Reset ................................................................................................................ 53 CRADLE (OPTIONAL ACCESSORY) ..................................................................... 54 Single slot PSTN Cradle (SPC) ............................................................................................. 54 Attach Rubber Support ....................................................................................................... 54 Ports ................................................................................................................................... 55 Provide Power to Cradle ..................................................................................................... 56 SECURITY ............................................................................................................... 57 Tamper Protection ................................................................................................................. 57 Entering PIN .......................................................................................................................... 57 SAFETY INFORMATION ......................................................................................... 58 5 2020 POINTMOBILE Co., Ltd. All rights reserved Getting Started Device Parts Figure 1 PM500 front view PM500 Android 7.1 User Manual 1 2 4 5 7 8 No Name Description Front LED indicators Indicate the power status and notification Find more details in LED Indicator Front camera Take a picture 3 Display Display all operating screen IC Card Reader (ICCR) For detail information, refer to IC Card Magnetic Stripe Reader
(MSR) For detail information, refer to Magnetic Stripe Card 6 USB connector USB 2.0 Type C / OTG Scan trigger (Left) Scan a barcode by pressing Speaker Ring buzzer and system sound 6 2020 POINTMOBILE Co., Ltd. All rights reserved Getting Started Figure 2 PM500 back+right view PM500 Android 7.1 User Manual Figure 3 PM500 back view No Name Description 1 NFC Antenna Communicate with NFC cards/devices Make contactless payment 2 3 4 5 6 Thermal printer Print a bill by thermal printer and paper roll Power button Press to turn on/off the device or the screen Scan button (Right) Scan a barcode by pressing Scanner or Rear Camera Scan a barcode or take a photo (Different by SKU) I/O(dock) connector Pogo 6 pin type I/O connector Attach PM500 to cradle 7 Battery cover lock Move to lock/unlock the battery cover. For more detail, see Install & Remove Battery 7 2020 POINTMOBILE Co., Ltd. All rights reserved Getting Started Product Standard Accessories The following items are in the product box. PM500 Android 7.1 User Manual Accessory Name Standard battery pack (2,900mAh) AC/DC power supply Country plug (UK / US / EU / KR plug) USB type C cable LCD protection film Note: The images may differ from the actual accessory. 8 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Setup Install & Remove Battery Install the battery 1. Insert the top of the battery first, and then push down the bottom Figure 4 Installing battery 2. Attach the bottom of the battery cover first, and then push down the top 3. Lock the battery lock to lock side Figure 5 Lock battery lock 9 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Remove the battery 1. Release the battery lock to unlock side to open the battery cover Figure 6 Unlock battery lock 2. Pull up the top of the battery cover using side holes Figure 7 Open battery cover 10 2020 POINTMOBILE Co., Ltd. All rights reserved Getting Started 3. Lift the bottom of the battery Figure 8 Removing battery PM500 Android 7.1 User Manual SIM, SAM, and microSD cards PM500 has 1 Micro SIM card slot, 4 PSAM card slots, and 1 microSD card slot. Find the correct slot for your card in Figure 9. Figure 9 SIM & SD card slot Caution: Use micro SIM card, micro SAM card, and microSD card only. 11 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Install and remove SIM and SAM cards Following steps describe how to install the SIM and SAM cards. 1. Open the battery cover and remove the battery 2. Slide the card holder up and swing upwards to open the holder (Refer to Figure 10) Figure 10 Open SIM, PSAM slot 3. Facing down the gold contact of the cards, put the cards in the correct orientation. Figure 11 SIM, PSAM card orientation 4. Put the holder down and slide it down to lock the holder To remove the cards, 1. Open the card holder 2. Remove the card and slide the holder down to lock it 12 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Install and remove microSD card 1. Open the battery cover and remove the battery 2. Slide the card holder down and swing upwards to open the holder (Refer to Figure 12) Figure 12 Open SD card slot 3. Insert the card to the opened card holder in the correct orientation. Figure 13 SD card orientation 4. Put the holder down and slide it up to lock To remove the SD card, 1. Open the card holder 2. Remove the card from holder and put down the holder to slot 3. Slide the holder up to lock it 13 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Charge the device 1. Open the cap of the USB connector on the left side of the PM500 Figure 14 Open USB cap 2. Assemble the proper country plug and the AC/DC power supply 3. Plug USB type C cable to the AC/DC power supply 4. Connect the cable to PM500 and provide power by plugging the power supply to the wall socket Figure 15 Charging PM500 Caution: Always use an original charger and cable from Point Mobile. Other chargers and cables may damage PM500. Also, make sure the charger and cables are not wet. 14 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Battery Specification Capacity 2,900mAh / 7.4V Charging time About 4 hours LED Indicator Figure 16 LED indicator No Indicator Status Indication Solid green Device is completely charged Solid red Device is charging /
Battery is low 1 Power LED Blinking red Charging temperature is out of normal range /
Battery is very low Alternately blinking red & green Cannot recognize the battery Solid red Barcode reading failed 2 Notification LED Solid blue Barcode reading success Blinking blue Notification existing 15 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Turn on & off PM500 To turn on the device, Figure 17 Power button 1. Press and hold the Power button on the right side of the PM500 for a few seconds 2. When SMART BEYOND RUGGED logo displays on the screen, release the button and wait until PM500 finish booting To turn off the device, 1. Press and hold the Power button until the power menu is shown 2. Tap Power off among the menu 16 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Purchase thermal paper roll, which is proper to PM500. Refer to the below specification of matching paper roll. Getting Started Thermal Printer Paper Roll Recommendation Specification Precisions Type Width Diameter Thermal paper 58mm 40mm Paper Roll Installation 1. Pull the hole at both sides of the printer cover 2. Open the printer cover Figure 18 Open printer cover 17 2020 POINTMOBILE Co., Ltd. All rights reserved Getting Started paper roll should be a little unrolled Figure 19 Insert paper roll 3. Referring to Figure 19, put the paper roll into the printer in the correct orientation. The end of the PM500 Android 7.1 User Manual 4. Close the printer cover firmly Figure 20 Close printer cover 18 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Reassemble Printer Roller When the printer roller is separated accidentally, it can be simply reassembled. Figure 21 Printer roller In order to reassemble the printer roller, follow the steps. 1. Open the printer cover Figure 22 Printer roller orientation 2. Align the printer cover with roller as correct orientation (Refer to Figure 22) 3. Until it clicks, push the both side of the roller firmly in the marked direction in Figure 23 Figure 23 Reassembled printer roller 19 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Getting Started Use a touch screen Action Description Tap One-finger press and release Double tap Tap twice quickly for Zoom in"
Long press Press and hold for "Select an item"
Swipe Press and move, and then release for "Scroll" or "Tilt"
Long-press drag Press and hold, and move for "Pick up and move" or "select multiple items"
20 2020 POINTMOBILE Co., Ltd. All rights reserved Getting Started PM500 Android 7.1 User Manual Action Description Scroll Vertical or horizontal swipe in a single direction Pinch Open & Close Two-finger press, move outwards and inwards, lift for "Zoom in and out."
Rotate When PM500 is turning sideways, screen orientation is changing 21 2020 POINTMOBILE Co., Ltd. All rights reserved Payment Master App: PciMaster PM500 Android 7.1 User Manual PciMaster is a service program for security. The keys and applications can run or be downloaded on the device through the master app. When the device is running for the first time or triggered, the MasterApp will run automatically after device startup. Or you can execute PciMaster to start MasterApp manually. Figure 24 MasterApp main screen You can do below actions with MasterApp, Download firmware of security processor and application processor Check the firmware version Initialize and modify administrators passwords Download Payment Master Key and Open protocol keys Download and run applications Recover the device from tamper scenario This manual describes the feature of the application only. If you want to find how to use the other features, please refer to PM500 MasterApplication Guide document. 22 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Payment Download Application To download the application from local, 1. Connect device and PC through USB cable loading mode Figure 25 MasterApp - Local Loading 2. Go to Local Loading > Load Apk from the main menu, then, MasterApp will enter application 3. On your PC, execute DownLoadTools.exe and set Port and Baud in Comm Setting tab 4. Go to Application tab and then, check File and browse desired apk file 5. Click Figure 26 DownLoadTools_application 23 2020 POINTMOBILE Co., Ltd. All rights reserved Payment PM500 Android 7.1 User Manual To download the application remotely, 1. Connect the device to the network through WLAN or Mobile data 2. Go to Remote Load Apk from the main menu 3. Set the servers IP & port, and tap Load. Then MasterApp will enter application remote loading 4. On your PC, execute PCItools.exe and set ComPort and Baud rate in Setup Com tab 5. Go to Download tab and then, check Load Key/Apk and browse desired key file 6. Click Remote Load Apk and input two administrator passwords mode Run Application To run a payment application installed with administrator permission, tap the application which you want to run in the Installed Apps list. Figure 27 MasterApp - Installed Apps 24 2020 POINTMOBILE Co., Ltd. All rights reserved Payment Magnetic Stripe Card PM500 Android 7.1 User Manual To read a magnetic stripe card, swipe the card through the MSR (Magnetic Stripe Reader) at a proper and steady speed. The magnetic stripe must be facing down as Figure 28, and you can read the card bi-direction. Figure 28 Magnetic stripe card payment IC Card To read an IC card, insert the card to the ICCR (IC Card Reader) and wait for completing the transaction. IC chip must be facing up as Figure 29. Figure 29 IC Card payment 25 2020 POINTMOBILE Co., Ltd. All rights reserved Payment Contactless Payment PM500 Android 7.1 User Manual Make contactless payment with NFC (Near Field Communication) feature. Bring the card close to the NFC symbol on the top of the PM500, and keep the position during the transaction. Refer to Figure 30. Figure 30 Contactless payment 26 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Home Screen Home screen is a screen displayed when you boot your PM500 or unlock the screen. Figure 31 Home screen No Item Description Status bar Indicate device status and notification. App Back Tap to run the application Long-press to see the application's options Tap to go to the previous screen 4 Home Tap to go to the Home screen 5 Recent apps Tap to show recently used applications Favorites tray Place the frequently used apps App drawer Tap to open the App drawer 1 2 3 6 7 8 App folder Apps are organized in the folder. Tap to open the App folder 27 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Status Bar Icons Status icons You can see the time, status icons, and notification icons on the Status bar. Icon Description Icon Description 3G connected No SIM card installed Strong signal Weak signal LTE connected Airplane mode Good signal Connection issue Data communication No data connection Wi-Fi turned on Connected to a Wi-Fi network Bluetooth turned on Connected to a Bluetooth device Battery is full Battery is low Battery is partially drained Battery is charging Battery is very low or cannot be recognized Location service turned on Using location service Scanner turned on
(Only for SKUs with scanner) Alarm is set 28 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Notification Icons Icon Description Icon Description OTG device connected Connected to VPN network Other input methods available SD card removed, unexpectedly File downloaded There are more notifications Upcoming event Preparing SD card File uploaded File copied Notification Panel Figure 32 Notification panel Notification panel displays a list of notifications. You can respond to a notification by tapping it. To open the Notification panel, drag the Status bar down. If you want to close the panel, swipe it up. 29 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Quick Setting Panel 1. Open the Notification panel 2. Drag down the Notification panel Figure 33 Quick setting panel In Quick setting panel, easily control some frequently used settings such as WLAN, Bluetooth. To use the Quick setting panel, 3. Tap a setting icon to enable/disable the setting or long-press an icon to see more detail If you want to edit the configuration of Quick settings panel, 1. Touch on the top of the Quick setting panel 2. By long-press and dragging the icon, you can customize the configuration of the panel 30 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Apps & Widget App Folder Figure 34 Create app folder To create the app folder, long-press an app icon and drag it to another app icon. Figure 35 Set app folder name If you want to set the folder name, tap the Unnamed Folder and input a new name. 31 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics App Drawer All installed apps are listed alphabetically in App drawer. To open the App drawer, swipe up the Home screen or tap icon To close the App drawer, swipe down the screen Figure 36 App drawer 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is
(If a toast message which means there is no room in the Favorites tray, remove an app you Favorites Tray To organize an app in the Favorites tray, shown 2. Place the app icon in the Favorites tray don't need from the tray.) 32 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Organize App in Home screen To organize an app in the home screen, 1. Long-press an app icon from the App drawer. Then, drag it slightly until the Home screen is shown 2. Place the app icon where you want Figure 37 Place app in Home screen
(If you want to cancel to place the app, drag it to Cancel area and release) To add a widget in the Home screen, 1. Long-press the blank space of the home screen 2. You can see the three menus, WALLPAPERS, WIDGETS, and SETTINGS Figure 38 Widget menu Widget 33 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics 4. Among the list, tap and hold the widget you want to add 3. Tap Widgets Figure 39 Widget list 5. Place the widget to the Home screen by dragging Note: To remove an app or a widget from the Home screen, long-press and drag it to Remove area. Figure 40 Remove from Home screen 34 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Recently Used Apps Tap Recent apps button on the bottom of the screen to see recently used apps. You can open an app from the list, or completely close the app by swiping it left/right. Tap CLEAR ALL to close all the apps. Figure 41 Recently used apps 35 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Manage Files and Folders To manage or share the files on the device, open FileExplorer in App drawer. Figure 42 FileExplorer main screen No Description 1 Search a file 2 Change the view of the file list 3 Change the sort Name / Modified Date / Size 4 Open the advanced option Create a new window or folder 5 Tap a file or folder to open. Or long-press a file or folder to select 36 2020 POINTMOBILE Co., Ltd. All rights reserved Learning the basics When you select a file or folder, the screen changes like below. Figure 43 FileExplorer screen when file selected PM500 Android 7.1 User Manual No Description 1 Delete the files or folders Open the advanced option
- Select all: Select all files and folders 2
- Copy / Move to: Copy or move the file to a new location
- Rename: Rename the file or folder 3 Selected file or folder is highlighted 37 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Learning the basics Settings There are two ways to go to Settings:
Open the App drawer and tap Settings Open the Quick setting panel and tap gear icon Adjust Display Brightness To adjust the display brightness level, Open Quick setting panel and adjust display brightness bar Go to Settings
> Display > Brightness level Figure 44 Brightness level Caution: Using high brightness levels for long periods may cause eye strain and increase battery consumption. Adjust Sound Figure 45 Volume bar To adjust volume, go to Settings
> Sound and control the Media, Alarm, Notification volume. Caution: Using high volume levels for long periods may cause ear strain and increase battery consumption. 38 2020 POINTMOBILE Co., Ltd. All rights reserved Camera PM500 Android 7.1 User Manual PM500 supports the front camera basically. Especially in SKU1~3 there is a rear camera, too. To use the camera, open App drawer, and tap Camera
. Figure 46 is the main screen of the Camera application, and Figure 47 is a screen that is displayed when you swipe the screen to the right. Figure 46 Camera main screen Figure 47 Camera mode change/setting screen No Name Description 1 Focus zone You can change the focusing area by touching the other area
: Set timer
: Display the grid on the screen 2 Advanced camera option
: Activate or Deactivate HDR
: Set flash mode (Activate / Deactivate / Auto mode)
: Switch camera (Rear camera SKU only) 3 Shutter button Take a picture or recode a video 4 Mode change button Change the Camera or Video mode 5 Advanced camera setting Set resolution & quality of the picture Enable / Disable saving location and manual exposure 39 2020 POINTMOBILE Co., Ltd. All rights reserved Scanner PM500 SKU4~7 has a scan engine on the back of the device instead of the rear camera. The scanner is disabled by default. Therefore, turn on the scanner to use. PM500 Android 7.1 User Manual Turn on the Scanner If you want to enable the scanner, follow the steps. 1. Go to EmKit or Settings and tap ScanSetting 2. Tap the toggle button to turn on/off the barcode scanner 3. Check if the scanner icon(
) is placed on Status bar Figure 48 Enable the Scanner If you turn on the scanner, scanner setting menus will be displayed. ScanSetting consists of ScanSetting Basic Options Notification Wedge Symbologies About 40 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Scanner Basic 1. Scanning In Basic, you can set the Scanning option and Wedge mode option.
- You can change the scanner's trigger timeout and set Auto scan & continuous scan.
- You can use TouchScan, which is a software scanner button. Place a scan icon in any position and tap the icon to read a barcode. Figure 49 ScanSetting - Basic
- You can change decoded scan data's result type handling 'User Message', 'Keyboard Event', 'Clipboard', or 'Intent Broadcast'. Also, you can set Terminator as None, Space, 2. Wedge mode Tab, LF, Tap & LF. 41 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Scanner Options In Options, you can enable/disable the center window & Aimer & Illumination and set Decode mode & Power save mode. Figure 50 ScanSetting - Options Notification Figure 51 ScanSetting - Notification In Notification, you can change or control the beep sound, and manage LED option 42 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Scanner Wedge In Wedge, you can enable/disable the Barcode ID and Aim ID, set Group separator, Prefix &
Suffix, Character set, and Extended Wedge. Figure 52 ScanSetting - Wedge Extended Wedge PM500 supports Extended wedge that allows you to edit the decoded data. Tap Enable extended wedge toggle button, and then set a rule in Configuration extended wedge. Figure 53 ScanSetting - Extended wedge 43 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Scanner For example, if you want to add "Point Mobile" at the start of decoded data whenever decoding CODE128, 1. Tap Style(1) and select Condition(2) Figure 54 Extended wedge example_1 2. Tap Symbologies and select CODE128 between the symbologies Figure 55 Extended wedge example_2 44 2020 POINTMOBILE Co., Ltd. All rights reserved Scanner 3. Tap Style(1) and select Actions(2) Figure 56 Extended wedge example_3 PM500 Android 7.1 User Manual 4. Tap ADD and select Move to start to point the start of the decoded data. And then, add another action of which action type is Send string and set value as "Point Mobile". Now you can get decoded data with "Point Mobile" text Figure 57 Extended wedge example_4 45 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Scanner Symbologies In Symbologies, you can enable/disable specific barcode type or set a detail option. By tapping each symbology name, you can set a detail option. Figure 58 ScanSetting - Symbologies Figure 59 ScanSetting - Select a symbology About Figure 60 ScanSetting - About In About, you can find your Scanner's information and restore Scanner's settings to default. 46 2020 POINTMOBILE Co., Ltd. All rights reserved Scanner Scan a barcode PM500 Android 7.1 User Manual Ideal barcode scan
- Please aim the middle of the barcode.
- Even you aim the barcode slightly upper or down area, or angle is slightly tilted, you can read the barcode. Bad example of barcode reading
- If you aim the barcode wrong direction or tilt too much, you can't read the barcode.
- If you aim part of the barcode, you can't read the barcode. 47 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Scanner ScanDemo After turning on the scanner, you can test the scan feature with ScanDemo. 1. Execute EmKit
> ScanDemo 2. Scan a barcode by pressing the scan button 3. Find scan result Figure 61 Scan Demo 48 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Wireless Cellular Network To connect cellular network, 1. Insert a micro SIM card to the SIM slot. Refer to Install and remove SIM and SAM cards Caution: Use micro SIM card only. 2. Check if the cellular network icons (
or
) appeared on the status bar and try to connect to the internet Figure 62 3G icon Figure 63 LTE icon You can find the network information and adjust the network settings in Settings
> (Wireless &
networks) More > Cellular networks and Settings
> (Wireless & networks) Data usage Figure 64 Cellular network setting Figure 65 Cellular network setting_2 Note: PM500 can connect to cellular network, but cannot use the phone feature because PM500 doesnt have a microphone and receiver. 49 2020 POINTMOBILE Co., Ltd. All rights reserved Wireless WLAN PM500 Android 7.1 User Manual 1. Go to Settings
> WLAN 2. Tap the toggle button to enable WLAN 3. Device searches for nearby APs and each SSID will be listed by signal strength 4. Select a SSID you want to connect 5. The message Connected under the SSID means the device complete connecting to the WLAN Figure 66 WLAN connected Caution: PM500 cannot connect to Open WLAN network because of security. Make sure that the selected WLAN is not open WLAN network. You can tell those apart by lock icon
). To connect the Secured WLAN network, you need to enter the password. Open WLAN network Secured WLAN network PM500 supports NFC (Near Field Communication) feature. You can make contactless payments and read/write the information of tag. Find NFC tagging location in Contactless payment. NFC 50 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Wireless Bluetooth If you want to pair with a new device, 1. Go to Settings
> Bluetooth 2. Tap the toggle button to turn on the Bluetooth 3. Select the desired device in Available devices 4. Check the pairing code in the dialog, tap PAIR Figure 67 Pair new device Caution: PM500 cannot connect with Just-works Bluetooth devices due to security. 51 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual System Maintenance System Information There are two locations for checking system information. First, you can find the following information in Settings
> About phone, Status
- Battery & SIM status IMEI information IP & WLAN MAC address
- Bluetooth address
- Serial number & Uptime Legal information & Certificates Model Hostname Baseband version Kernel version Build number Android version & Android security patch level Second, the following information is in EmKit
> System Information, Processor information Version information
(Android version, OS image version, SDK version, etc.) Manufacturer information
(Serial number, Part Number, etc.) Device information
(Camera, Audio parameter, display, etc.) Battery information
(Battery charging status, etc.) Application Version info
(Version of Demos and Tools) 52 2020 POINTMOBILE Co., Ltd. All rights reserved System Maintenance OS Update PM500 Android 7.1 User Manual To improve the performance of your device, Point Mobile provides up-to-date OS (Operating System) version. Please find how to update the OS in PM500 OS Update Guide document. Factory Data Reset When you have a problem with your device or want to reset your device, follow the steps below to do a factory data reset. Caution: Factory data reset will erase all security keys, personalized settings, and data saved in your device. And factory data reset cannot undo. After resetting the system, you should set up the administrators password, keys, etc. again. 1. Go to Settings
> Backup & reset > Factory data reset 2. After being aware that factory reset will erase all data from the internal storage, Tap RESET PHONE Figure 68 Factory reset screen 3. Tap ERASE EVERYTHING to start the factory reset process 53 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Cradle (Optional Accessory) Single slot PSTN Cradle (SPC) Attach Rubber Support The standard package of SPC contains a rubber support for SKU 1~7 (SKUs with rear camera or scan engine). It supports the PM500 so that the device can be mounted stably. Figure 69 Rubber support In order to attach the rubber support to the cradle, 1. Clean the surface of rubber support attaching point of the cradle 2. Peel the backing tape off on the back side of the rubber support 3. Attach the rubber support to the cradle Figure 70 Attaching rubber support 54 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Cradle (Optional Accessory) Ports Figure 71 SPC ports Single PSTN cradle supports Ethernet, PSTN, and USB-Host connections ports, and DC-jack for power. Find the location of each port in Figure 74. No Port Description Dock connector Plug PM500 by contacting this point to PM500s dock connector Power DC-Jack. Provide power to cradle and charges PM500 with cradle Ethernet RJ45 socket. 10/100 Ethernet connection port USB-Host USB 2.0 Standard type A. Supports only HOST mode PSTN RJ11 socket. PSTN connection port 55 2020 POINTMOBILE Co., Ltd. All rights reserved 1 2 3 4 5 PM500 Android 7.1 User Manual Cradle (Optional Accessory) Provide Power to Cradle To use PM500 with cradle, provide power to the cradle by DC-jack like Figure 75. Plug PM500 to the cradle and verify the connection by Power LED indicator of PM500. Power LED will light on red or green. Figure 72 Providing power to cradle 56 2020 POINTMOBILE Co., Ltd. All rights reserved Security Tamper Protection PM500 Android 7.1 User Manual PM500 meets PCI PTS security requirements. You should inspect the tamper evidence listed below periodically for keeping the security of your device. Serial number on the back label is same as the one recorded in system. Refer to System Information to find the serial number in system ICCR; any obstruction or suspicious objects are attached MSR; other readers or suspicious objects are attached Cuts, holes, cracks, wires, additional stickers, glue marks, and any other suspicious elements When any tamper evidence is detected, the message Tamper Detected displays. The device wont be recovered even if you reboot the device. If your device is in tampered state, you must stop using it and contact the device maintenance or authorized center immediately. Entering PIN Cardholder will cover the key area with one hand during entering PIN (Refer to Figure 76). In this way, the key area will not be seen except the cardholder. It can protect the secret code from peeping by the others. Figure 73 Cover the screen during entering PIN 57 2020 POINTMOBILE Co., Ltd. All rights reserved Safety Information PM500 Android 7.1 User Manual PM500 is a desktop device that is typically used while placed on the structure such as a table or counter. When using PM500 holding in hand, keep separation distance of at least 20 cm from the user's body. Please note PM500 is a battery-embedded design with a removable battery. Unauthorized personnel is strictly prohibited from disassembling the device. E-label (FCC ID & IC, etc) Users can able to access the FCC/IC information in 3 steps in devices menu. The actual steps are :
- Settings -> About phone -> Certificates WCDMA/LTE feature is optional Some product options only include WLAN feature. FCC ID: V2X-PM500 IC: 10664A-PM500 58 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Safety Information FCC warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help Caution: Any changes or modifications to this device not expressly approved by the party responsible for compliance could void your authority to operate the equipment. 59 2020 POINTMOBILE Co., Ltd. All rights reserved PM500 Android 7.1 User Manual Safety Information IC warning This device complies with Industry Canada license-exempt RSS standard(s).Operation is subject to the following two conditions: (1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device. Le present appareil est conforme aux CNR dIndustrie Canada applicables aux appareils radio exempts de licence. Lexploitation est autorisee aux deux conditions suivantes : (1) lappareil ne doit pas produire de brouillage, et (2) lutilisateur de lappareil doit accepter tout brouillage radioelectrique subi, meme si lebrouillage est susceptible den compromettre le fonctionnement. This device is restricted to indoor use only within the 5.15 ~ 5.35GHz Band. Cet appareil est restreint a l'utilisation a l'interieur seulement dans la bande 5.15 ~ 5.35GHz. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be collocated or operating in conjunction with any other antenna or transmitter unless authorized to do so by the FCC/IC. Cet equipement est conforme aux limites d'exposition aux radiations FCC / IC definies pour un environnement non controle. Cet emetteur ne doit pas etre colocalise ou fonctionner en conjonction avec une autre antenne ou un autre emetteur, a moins d'etre autorise a le faire par le FCC / IC. 60 2020 POINTMOBILE Co., Ltd. All rights reserved