FCC ID: M72-SOUNDS2W Cordless Conference Phone System

S o u n d S a t t i o n 2 W U S E R G U I D E

A D M I N I S T R A T O R G U I D E User Guide Administrator Guide IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, the following safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to people. Read and understand all instructions. Follow all warnings and instructions marked on the equipment. Installation must be performed in accordance with all national wiring rules. The outlet to which this equipment is con-

nected must be installed near the equipment, and must always be readily accessible. This equipment can be hazardous if im-

mersed in water. To avoid the possibility of electrical shock, do not use this equipment while you are in the bathtub or shower, or when you are wet. If you accidentally drop the equipment into water, do not retrieve it until you have first unplugged all cords. Do not reconnect this equipment until it has dried thoroughly. Avoid using this equipment during electrical storms in your immediate area. There is a remote risk of electric shock from lightning. Urgent calls should be brief. Even though protective measures may have been installed to limit electrical surges from entering your home or business, absolute protection from lightning is impossible. If you suspect a natural gas leak, report it immediately, but use a telephone away from the area in question. The SoundStation 2Ws electrical contacts could generate a tiny spark. While unlikely, it is possible that this spark could ignite heavy concentrations of gas. Never push objects of any kind into the SoundStation 2W through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock. Never spill liquid of any kind on the telephone. If liquid is spilled, contact service personnel. To reduce the risk of electric shock, do not disassemble SoundStation 2W. Opening or removing covers may expose you to hazardous voltages. Using incorrectly reas-

sembled equipment can cause electric shock. If your telephone equipment does not work properly, refer to the section describing how to connect service. The support telephone number can be found on the back cover of this booklet. Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface. Always use caution when installing or modifying telephone lines. SAVE THESE INSTRUCTIONS Table of Contents Thank You 5 Overview 5 Parts List 6 Features 7 LED Indicators 7 Buttons 7 Understanding the Display Something about conferencing?

7 7 Using SoundStation 2W 8 8 9 9 9 9 9 9 Placing a Call 8 Answering a Call Receiving a second call Ending a Call Call Hold Call Mute Call Transfer Call Timer Conferencing - using the bridge 10 Changing to handset during a call 11 Phone book Ringer Volume Adjustment Dial Tone Adjustment 12 Speaker Volume Adjustment Display Contrast 12 Ring Type 13 Multilingual Support (Localization) Back Light Aux Audio Out (better heading - not easy to understand?) Battery 14 Mobile Telephone Connect Paging 15 No Signal 14 15 11 12 12 13 14 Troubleshooting 15 14 Table of Contents For Best Performance??? 17 Maintenance??? 17 Move Parts List back here?

Connection Diagram - insert 17 17 Administrative Setup - Overview 17 17 Check these steps:

Assigning a Passcode to the Admin Setup Menu:

Assigning Location Information 21 Phone System 21 Diagnostics Restore Defaults 23 Software 23 Limited Warranty and Limitation of Liability 20 18 25 Thank You Thank you for choosing the Polycom SoundStation 2W, a wireless, analog conference telephone. This unit pro-

vides business telephony features and functions such as Call Hold, Transfer, and Conference over a bridge. In this User Guide, you will find everything you need to quickly set up your new conference telephone. Be sure to verify with your System Administra-

tor that your network is prepared for configuring your SoundStation 2W telephone. As well, be sure to read the Parts List, and the Safety Notices section in this guide before you set up and use the SoundStation 2W. Overview Your new SoundStation 2W will provide you with blah, blah, blah - copy from product sheet. SoundStation 2W User Guide - 5 Parts List The following items are included in your SoundStation 2W package. Check this list before installation to ensure that you have received each item. If you are missing any items, please contact your SoundStation 2W reseller. Waiting for updated .epss from Chris. SoundStation 2W User Guide - 6 Features LED Indicators The LEDs located on the top of your SoundStation 2W indicate the current status of your confer-

ence telephone:

Green - your call is in progress. Blinking green - a call is incoming. Red - your call is muted. Blinking Red - your call is on hold. Buttons Menu Displays a menu of settings and options. Exit Exits from current screen to previous menu. Soft Keys The screen will display labels for these keys, to identify their context-sensi-

tive functions. Phone Answers incoming calls, dials a call, ends a call, and provides dial tone. Scroll Navigate up or down through displayed lists. Select Choose a menu item. Volume Use these to adjust the volume of the handset, headset, speaker, and ringer, as well as the display contrast. Mute Conference Call, join, or delete additional call participants during a confer-

ence call. Dial Pad These 12 keys provide the 10 digits, the 26 alphabetic characters, and special characters available in context sensitive applications. Understanding the Display Information and Input Area Displays call informa-

tion and menus. Ready SP DIAL

(555)555-1111 Your telephones number. PH BOOK REDIAL Soft Key Functions The screen will display labels for these keys, to identify their context-sensitive functions. Something about conferencing?

SoundStation 2W User Guide - 7 Using SoundStation 2W Placing a Call Direct Dial:

1. From the Ready screen, dial the desired number. 2. Press the key or the SEND soft key to make the call. If you make a mistake entering the telephone number, press the DEL soft key. SEND Press the CANCEL soft key to can-

cel the call. OR 1. To obtain dial tone, press the key. 2. Dial the desired number. To cancel the call, press the key. OR SEND OR Redial:

Press the Redial soft key. The last num-

ber called will be displayed and dialed. OR Press the key. The last number called will be displayed and dialed. REDIAL Phone Book:

1. Press the PH BOOK soft key. 2. Using the up or down keys, scroll through the listed names. 3. Select and immediately dial the number that you wish to call by pressing the soft key. key or the DIAL George William Harold Smith Henry Johnson SORT NEW DIAL 23 George William 5555555678 Acme Inc. CHANGE REMOVE DIAL SoundStation 2W User Guide - 8 Placing a second call 1. Press the HOLD soft key to place the first call on hold. 2. Press the Conference button and enter the number you wish to call. You may use the Phone Book, Redial, or Direct Dial method. OR?

1. Press the Conference button. The first call is automatically placed on hold. 2. Dial the number you wish to call. You may use the Phone Book, Redial, or Direct Dial method. Answering a Call key to answer an incoming Press the call. Pressing the button will over-

ride all other telephone activity. The three LEDs will blink green when the conference telephone rings. Receiving a second call If you are on a call when another call is received, you may or may not hear a Call Waiting tone and/or see Caller ID. Ending a Call To end a call, press the for the other caller to hang up. key or wait Call Hold To place a call on hold, press the HOLD soft key. The LEDs on the top of your SoundStation 2W will blink red. To release a call, press the hold button again. Screen shot?

You can join or drop the second call at any time. call ended

(555)555-1111 0:05:23 SP DIAL PH BOOK REDIAL

(555)555-1111 0:01:15 MO MODE HOLD

(555)555-1111 HOLD MADD CALL MODE RESUME SoundStation 2W User Guide - 9 Call Mute To mute a call, press the mute but-

ton. The LEDs on the top or your SoundStation 2W will glow red when your call is muted. To release mute, press the mute button again. Call Timer Call progress on an active call is moni-

tored through a local call timer. This is visible within the active call window on the display. Conferencing - using the bridge If your telephone system supports multi-party call conferencing, then you can establish multi-party calls with your SoundStation 2W. Check with your System Admin-

istrator to determine the number of parties that can be conferenced together. Your System Administrator may need to activate multi-party conferencing features or provide you with instructions specific to your telephone system.

(555)555-1111 0:01:15 AMDD CALL MODE HOLD

(555)555-1111 MUTE MODE ADD CALL HOLD Your SoundStation 2W can only perform multipoint bridged conference calls on configured enterprise telephone networks or when multipoint calls are placed through a conference bridge or bridging service. Contact your System Administrator for more information. Setting up the bridge:

1. Press the Menu button, select BRIDGE SETUP using the Up/Down but-

tons, and press the Select button. 2. Select ENTER PHONE NUMBER and enter the bridge number using the dial pad keys. If you make a mistake entering the number, use the DEL soft key to correct the error. 3. Press the SAVE soft key or CAN-

CEL if you wish to cancel the procedure. SoundStation 2W User Guide - 10 Editing the bridge soft key:

1. Press the Menu button, select BRIDGE SETUP using the Up/Down but-

tons, and press the Select button. 2. Select EDIT SOFT KEY and enter the Placing a call using the bridge:

1. Press the BRIDGE soft key. 2. ???

new soft key label using the dial-

pad. Use the DEL soft key to remove the default BRIDGE label. If you make a mistake entering the soft key label, use the DEL soft key to correct the error. 3. Press the SAVE soft key or CANCEL if you wish to cancel the proce-

dure. Phone book You can use the Phone Book to store a local directory of 200 or more contacts. You can add, edit, delete, dial, or search any contact in this list through just a few key strokes. Selecting the PH BOOK soft key dis-

plays the Phone Book list sorted by names. This list may be sorted by Name, Company, or Speed Dial. Quick selection in a list:

Name or Company list: Press a numeric key that corresponds with the letter that the company name begins with. For example, pressing 3 repeatedly will provide you with names that begin with D, E, and F. Speed Dial list: Press a numeric key to select the corresponding entry. For example, pressing 2 would select en-

try 02, and pressing 23 would select entry 23. Aaron Jones Andrew Adams Betty Smith SORT NEW Dennis Gray Derek Brown Donald Wilson SORT NEW Earl Edwards Elizabeth Grason Elliot Ray SORT Felix Mason Fiona Ferguson Frank James SORT NEW NEW DIAL DIAL DIAL DIAL SoundStation 2W User Guide - 11 Adding an entry 1. Press the PH BOOK soft key. 2. Enter information in the Name, Ph# (phone number), and Co

(company) field using the alpha-

numeric keys on the dial pad. You can move between fields using the Up/Down button. 3. Press the SAVE soft key. You can accept the next available number assigned to your new entry or you can choose your own entry number by using the Up/Down button. Editing an entry 1. Select the entry you wish to edit. 2. Press the CHANGE soft key. Using the Up/Down button, select the field you wish to edit. 3. Using the alphanumeric keys on the dial pad, make changes. 4. Press the SAVE soft key. Deleting an entry 1. Select the entry you wish to delete. 2. Press the REMOVE soft key. You will be asked if you want to CANCEL or OK the removal. Ringer Volume Adjust-

ment When the SoundStation 2W is inactive or on hook, press the Volume Up/Down button to adjust the ringer volume. SoundStation 2W User Guide - 12 Dial Tone Adjustment When the SoundStation 2W is off hook, press the Volume Up/Down button to adjust the dial tone volume. Speaker Volume Adjust-

ment During an active call, press the Volume Up/Down button to adjust the speaker volume. Display Contrast 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Up/Down button, and press the Select button to choose Con-

trast. SETTINGS Back Light Ringer Type Contrast SETTINGS Tone Pulse Contrast Ring Type 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Up/Down button. Press the Select button to choose Ringer Type. 3. Press the Up/Down button to adjust the display contrast. 4. Press the SAVE soft key or Select button to apply the selected set-

ting. Press the Exit button to cancel this change. 3. Sample the ring types by press-

ing the Up/Down button. 4. Press the SAVE soft key or Select button to apply the selected set-

ting. Press the Exit button to cancel this change. SETTINGS Back Light Ringer Type Contrast SETTINGS Tone Pulse Contrast SoundStation 2W User Guide - 13 Back Light The SoundStation 2Ws display lights up when any button on the keypad is pressed, or on an incoming call. To turn the backlight on or off:

1. Press the Menu button and select Settings. 2. Cycle through the options using the Up/Down button. Press the Select button to choose Back Light. SETTINGS Back Light Ringer Type Contrast 3. Cycle through OFF and ON by pressing the Up/Down button. OFF ON SAVE 4. Press the Save soft key to apply SAVE the selected setting or the Exit button to return to the idle dis-

play without saving. SAVE The current status of the back-

SETTINGS Tone Pulse light will be displayed. Contrast External Speaker Output 1. Press the Menu button and choose Settings. 2. Cycle through the options using the Up/Down button. Press the Select button to choose Aux Au-

dio Out. 3. More stuff..... Battery Charging The SoundStation 2Ws display will indicate when the battery is charging. Insert table as per JC Low Power The SoundStation 2Ws display will in-

dicate when battery power is low. Also, you will hear a warning beep. 10 minute warning - ready state 2 minute warning - ready state SoundStation 2W User Guide - 14 10 minute warning - on call 2 minute warning - on call Mobile Telephone Con-

nect This feature allows you to take advan-

tage of the SoundStation 2Ws speak-

ers and microphone. For example, if you were in a call on your mobile telephone, you could connect your telephone to the SoundStation 2W and use its speaker and microphone to continue your conversation and include everyone in the room in the conversa-

tion. Use the provided XX cable to connect your mobile telephone to the SoundStation 2Ws mobile telephone input jack. Graphic of mob. phone at-

taching to 2W?

Using the directory in your mobile telephone, place calls through the SoundStation 2W. Note that:

1. No calls can be made while a cellular telephone is connected to the SoundStation 2W. 2. The Phone Book can be viewed during a call with a cellular telephone, calls may not be placed while connected. 3. A cellular telephone cannot join a call in progress. 4. Aux in will be inactive during a call with a cellular telephone. Paging 1. Press the Page button on the base to locate the SoundStation 2W console. 2. The console will play a sound to indicate its location. The console will continue to beep until the Page button on the base is pressed. Graphic of base beeping and Page button. SoundStation 2W User Guide - 15 Troubleshooting No Signal Check that the base station is powered up. Make sure that the console is not out of the allowed range (150 feet). No Dial Tone Check that the base is powered on. Does Not Ring Check that the ringer is not turned off. See Ringer Type, page XX. If the volume is turned all the way down, increase the volume with the Volume Up/Down button. Flickering LCD If the console and base station are separated by multiple brick walls, this will reduce the avail-

able range bettween the base and console. Check that the base is con-

nected to an analag telephone

(POTS) line. Make sure that the console speaker is enabled. See ??, page XX. If your screen appears to flicker, it may be because you are using a certain type of florescent lighting in your building. Move the SoundStation 2W away from the lights or replace the flores-

cent bulbs. Keypad Input Doesnt Register This could happen if you input informa-

tion too quickly. Press the alphanumeric buttons slowly. Due to system responsiveness, some buttons may not be recognized if you press them too quickly. Muffled or in a well Recep-

tion This is caused by highly reverberant rooms and people speaking too far from the microphone. Speak closer to the unit so that the microphones pick up your speech more accurately. Add more sound absorbency to the room. SoundStation 2W User Guide - 16 Short Silences, Echoes, or Clipped Speech Do not move the SoundStation 2W console while it is in use. Keep your hands away from the unit during calls. To avoid excessive noise around SoundStation 2W, keep papers, cups, and other noise-producers away from the console. At the beginning of each call, let someone at each location speak in turn for a few moments to enable SoundStation 2W to adapt to its environment. The other parties may be using non-Polycom equipment which may cause strange audio. Try calling again; a different line may provide a better con-

nection. Physical Damage If physical damage is severe enough that the internal parts become visible, disconnect the SoundStation 2W immediately. Do not reconnect to the telephone network until the SoundStation 2W has been repaired. For Best Performance Your SoundStation 2W performs optimally when you follow these guide-

lines:

Position the SoundStation 2W in the center of the conference table or desk. The SoundStation 2W works best in a 10x20 room. Do not move the SoundStation 2W during a call. Do not shuffle papers near the SoundStation 2W. Position extended microphones 7 from the SoundStation 2W console. Speak at a normal conversa-

tion level, and direct your voice towards the SoundStation 2W, or towards the extended micro-

phone. Unplug all cords from the mod-

ular walljack before cleaning the SoundStation 2W. Do not use liquid cleaners or aerosol cleaners. Use a damp, soft cloth for cleaning. SoundStation 2W User Guide - 17 Administrator Guide SoundStation 2W Administrator Guide - 18 Administrative Setup - Overview Connection Diagram - insert The Administrative Setup menu consists of the following options. The default Admin Password is required to access te Administrative Setup menu. Enter a name for the SoundStation 2Ws location, such as Conference Room B. Enter the SoundStation 2Ws telephone number. Set the flash delay to 75, 100, 300, or 600 millisec-

onds. Turn Caller ID on or off (if available). View the sample level received by each microphone. Select acoustic test signals to drive through the SoundStation 2Ws speakers. Select acoustic test signals to drive through external audio output devices, such as speakers, PA systems, mobile telephones. Eliminate all custom settings and data entries. Re-

stores original default settings. New software releases??

Set a passcode if required. Location:

1 Location Name 2 This Phone #

Phone System:

1 Flash Timing Caller ID 2 Passcode:

1 Diagnostics:

1 Mic Test 2 Console Speaker Test External Speaker Test Restore Defaults 3 4 Software:

1 Upgrade Soft-

2 ware Configure SW Upgrade 3 More options?

Assigning a Passcode to the Admin Setup Menu:

You will require the default Admin Password SoundStation 2W Administrator Guide - 19 to access the Admin Setup menu. When you select Passcode from the Admin Setup menu, the screen will display whether or not a pass-

code is currently assigned. Assign a passcode:

1. Press the Menu button, highlight ADMIN SETUP using the Up/Down button, and press the Select button. 2. Press the ASSIGN soft key and enter a three-digit password. If you make an error, press the <DEL soft key to erase the error. 3. Press the SAVE soft key. You may press the CANCEL soft key or the Exit button if you choose not to save the passcode. Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/support and click on How to Contact Support and Service for your local support contact information. Remove the passcode:

Removing the passcode removes the require-

ment for an access password for the Admin Setup menu. 1. From the Admin Setup menu, select PASSCODE. 2. Press the REMOVE soft key, enter the passcode, and press the ENTER soft key. If you decide not to remove the password, press the CANCEL soft key or the Exit button. If you enter an incorrect password, you will be notified to try again. If you make an error, press the <DEL Change the passcode:

soft key to erase the error. PASSCODE. 2. Press the CHANGE soft key, enter the 1. From the Admin Setup menu, select Changing Passcode (3.3.3) Assigning Passcode (3.3.3) Assigning New (3.4) 3:

Assigning Passcode (3.3.3) Assigning New (3.4) 3:

PASSCODE ASSIGNED CHANGE REMOVE Enter Passcode (3.4) ENTER CURRENT PASSCODE:

CANCEL _

< DEL>

ENTER ENTER INCORRECT PASSCODE Notification (3.6) Changing Passcode (3.3.3) PASSCODE ASSIGNED PASSCODE: 675 _ CANCEL ADV >

CHANGE REMOVE Enter Passcode (3.4) ENTER CURRENT ENTER OK ENTER _

< DEL>

PASSCODE:

CANCEL Notification (3.6) INCORRECT PASSCODE PASSCODE: 675 _ ADV >

CANCEL OK SoundStation 2W Administrator Guide - 20 current passcode, and press the SAVE soft key. If you decide not to change the password, press the CANCEL soft key or the Exit button. If you enter an incorrect password, you will be notified to try again. If you make an error, press the <DEL soft key to erase the error. 3. You will be prompted to enter a new passcode. Enter three numbers and press the SAVE soft key. You may press the CANCEL soft key or the Exit button if you choose not to save the passcode. Record the passcode. If the passcode is forgotten, contact Polycom Support at www.polycom.com/support and click on How to Contact Support and Service for your local support contact information. Assigning Location Informa-

tion You can assign a location, such as Confer-

ence Room B and the telephone number associated with you SoundStation 2W. Assigning a location:

1. From the Menu button, select Admin Setup, enter the passcode (if required) and select Location. 2. Select Location Name and enter a lo-

cation name using the dial pad. This name will be displayed when This Phone is selected from the main menu. If you make an error, press the <DEL soft key to erase the error. 3. Press the SAVE soft key or the Select button to save your entry. You may press the Exit button to cancel your entry. Assigning the telephone number:

Need more info here:

LOCATION 1. Location NAME 2. THIS Phone #

LOCATION NAME Conference Room B_

< DEL SPACE SAVE THIS PHONE #

5554321_

< DEL SAVE SoundStation 2W Administrator Guide - 21 1. From the Menu button, select Admin Setup, enter the passcode (if required) and select Location. 2. Select This Phone # and enter the SoundStation 2Ws telephone num-

ber. If you make an error, press the <DEL soft key to erase the error. FLASH TIMING 600 MSEC SAVE 3. Press the SAVE soft key or the Select button to save your entry. You may press the Exit button to cancel your entry. Phone System Flash Timing Timing of the flash display can be adjusted to 75, 100, 300, or 600 milliseconds. 1. From the Menu button, select Admin Setup, enter the passcode (if required) and select Phone System. 2. Select Flash Timing and cycle through the options using the and soft keys or the Up/Down button. If you make an error, press the <DEL soft key to erase the error. CALLER ID OFF OFF ON SAVE 3. Press the SAVE soft key or the Select button to save your entry. You may press the Exit button to cancel your entry. Caller ID If available, you can turn Caller ID on or off. 1. From the Menu button, select Admin Setup, enter the passcode (if required) and select Phone System. 2. Select Caller ID and use the ON or OFF soft keys or the Up/Down button to turn Caller ID on or off. 3. Press the SAVE soft key or the Select button to save your entry. You may press the Exit button to cancel your SoundStation 2W Administrator Guide - 22 entry. Diagnostics Mic (Microphone) Test 1. From the Menu button, select Admin Setup, enter the passcode (if required) and select Phone System. 2. Select MIC TEST and highlight the microphone you wish to test. The microphones are numbered according to the following diagram. 3. Press the Select button. The testing microphones LED will glow red. The testing microphone will begin sampling at a 1 Hertz rate, 50% duty cycle. The display will show a meter that modulates according to the relative sample received by the testing micro-

phone. If a testing microphones meter indicates that it is receiving an atypi-

cally low or high sample, despite appropriately controlled input, contact Polycom Technical Sup-

port. MIC 1 MIC 4 MIC 5 MIC 2 MIC 3 Console SPKR (Speaker) Test You can select an acoustic test signal to drive through the SoundStation 2W s speaker for speaker testing and to sample the room acoustics. SoundStation 2W Administrator Guide - 23 The External SPKR Test signals can be used for the VTX subwoofer. , but output signal levels with the subwoofer will not exceed 300 Hertz. (Is this info required??) 1. From the Menu button, select Admin Setup, enter the passcode (if required) and select Phone System. 2. Select CONSOLE SPKR TEST and highlight the desired signal. Sine Sweep is a test signal consist-

ing of a 100 Hertz to 14,000 Hertz sine wave whose frequency is swept according to a linear progression of frequency as a function of time, or

(t)=A*sin(kt). One kiloHertz Tone is a constant tone generated at exactly 1,000 Hertz. White Noise is a signal whose energy is distributed uniformly among all frequencies within a band of inter-

est, which for the SoundStation 2W 3. Press the Select button to activate the signal. EXT (External) SPKR (Speaker) Test The External SPKR Test works as described in Mic Test on page XX. In the External SPKR Test, the test signal is driven through the audio output device that you have con-

nected such as a speaker, subwoofer, or PA system. Aux Out Spec. Table Restore Defaults Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation 2W was first installed. Phone Book entries and Speed Dial num-

bers are not lost when restoring all defaults. 1. From the Menu button, select Admin Setup, enter the passcode (if required) and select Phone System. 2. Select Restore Defaults and press the SoundStation 2W Administrator Guide - 24 OK soft key if you wish to restore de-

faults or the Cancel soft key to return to the Diagnostics submenu without restoring defaults. Upgrade Software?

Specifications and Warranty In-

formation Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user

(Customer) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its authorized reseller. Polycoms sole obligation under this express warranty shall be, at Polycoms option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, Polycom may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of Polycom. Replacement products or parts may be new or reconditioned. Polycom warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom. The repaired or replaced item will be shipped to Customer, at Polycoms expense, not later than thirty

(30) days after Polycom receives the defective product, and Polycom will retain risk of loss or damage until the item is delivered to Customer. LIMITATION OF LIABILITY. TO THE FULL EXTENT ALLOWED BY LAW, POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF POLYCOM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT POLYCOMS OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. SoundStation 2W Administrator Guide - 25 02LS2 9.0Y RJ11W US: 2HWW402B-SS2W Exhibit J - Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the exterior of the cabinet of this equipment is a label that contains, among other information, a product identifier in the format US: 2HWW402B-SS2W. If requested, this number must be provided to the telephone company. FCC Registration Number:

Ringer Equivalence Number (REN): 0.25 Facility Interface Code (FIC):

Service Order Code (SOC):

USOC Jack Type:

A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant. See Installation Instructions for details. The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company. If this equipment SoundStation2 W causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes to it's facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service. If trouble is experienced with this equipment SoundStation2 W, for repair or warranty information, please contact Polycom Inc. (+1.408.526.9000). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. Connection to party line service is subject to state tariffs. (Contact the state public utility commission, public service commission or corporation commission for information.) IMPORTANT:

The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Rules This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any inter-

ference received, including inter-

ference that may cause undesired operation. occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not Canadian Department of Communications Notice This Class [B] digital apparatus complies with Canadian ICES-003. Consult the dealer or an experienced radio/TV technician for help. In accordance with part 15 of the FCC rules, the user is cautioned that any changes or modifications not expressly approved by Polycom Inc. could void the users authority to operate the equipment. Cet appareil numrique de la classe [B]

est conforme la norme N M B-003 du Canada. US Telephone Company Requirements This equipment complies with part 68 of the FCC Rules. Please refer to the labeling on equipment for the following information:

equipment from the telephone line to determine if the registered equip-

ment is malfunctioning and that if the registered equipment is malfunction-

ing, the use of such equipment shall be discontinued until the problem has been corrected. Registration Number Ringer Equivalence Grantees Name Model Number Serial Number and/or Date of Manu-

facture Country of Origin If requested this information must be provided to the telephone company Notes:

This registered equipment may not be used with party lines or coin lines. If trouble is experienced, the cus-

tomer shall disconnect the registered If, in the unlikely event that this equipment causes harm to the net-

work, the telephone company will notify you in advance that temporary discontinuance of service may be re-

quired. However if advance notice is not practical, the telephone company will notify you as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it necessary. The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the telephone compa-

ny will provide advance notice so you can make the necessary modifications to maintain uninterrupted service. Ring Equivalency Number (REN) The REN is used to determine the quantity of devices that may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. Typically the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line (as determined by the total RENs) contact the local telephone company. Automatic Dialing WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO EMERGENCY NUMBERS:

1. Remain on the line and briefly explain to the dispatcher the reason Telephone Company Connector A FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network for the call. 2. Perform such activities in the off-

peak hours, such as early morning or late evening. or premises wiring using a compatible modular jack that is Part 68 complaint. See the rest of these installation instructions for details. Canadian Telephone Company Requirements NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the users satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. NOTICE: The Ringer Equivalence Number (REN) assigned to each relevant terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices SoundStation 2W User Guide - 27 subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The term IC: before the certification/

registration number dignifies only that the Industry Canada technical specifications were met. CE Mark R & TTE Directive (expand?) This SoundStation 2W has been marked with the CE mark. This mark indicates compliance with EEC Directives 89/336/

EEC, 73/23/EEC 1999/5/EC. A full copy of the Declaration of Conformity can be obtained from Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK. Declaration of Conformity Hereby, Polycom Ltd. declares that this SoundStation 2W is in compliance with the essential requirements and other Konformitetserklring Hermed erklrer Polycom Ltd., at indestende SoundStation 2W er i overensstemmelse med de grundlggende Konformittserklrung Hiermit erklrt Polycom Ltd., dass der SoundStation 2W die grundlegenden Anforderungen und sonstige magebliche

(Insert Arabic notation) relevant provisions of Directive 1999/5/

EC. krav og de relevante punkter i direktiv 1999/5/EF. Bestimmungen der Richtlinie 1999/5/EG erfllt. Vaatimustenmukaisuusvakuutus Polycom Ltd. vakuuttaa tten, ett SoundStation 2W on direktiivin 1999/5/

EC keskeisten vaatimusten ja sen muiden tt koskevien snnsten mukainen. Australia Mains Powered POTs Voice Telephony Without Emergency 000 Dialing Japan VCCI Class B SoundStation 2W User Guide - 28 SoundStation 2W User Guide - 29 SoundStation 2W User Guide - 30 SoundStation 2W User Guide - 31 SoundStation 2W User Guide - 32 SoundStation 2W User Guide - 33 SoundStation 2W User Guide - 34