FCC ID: M72-PS21 Personal Meeting Display

 

USER GUIDE

1 | April 2021 | 3725-87328-001A

Poly Studio P21

Getting Help

For more information about installing, configuring, and

administering Poly/Polycom products or services, go to

Polycom Support.

Plantronics, Inc. (Poly — formerly Plantronics and Polycom)

345 Encinal Street

Santa Cruz, California

95060

© 2021 Plantronics, Inc. All rights reserved. Poly, the propeller

design, and the Poly logo are trademarks of Plantronics, Inc.

All other trademarks are the property of their respective

owners.

Contents

Before You Begin................................................................................................2

Audience, Purpose, and Required Skills.............................................................................2

Related Poly and Partner Resources..................................................................................2

Privacy Policy........................................................................................................... 2

Getting Started................................................................................................... 3

Complete Initial Setup on macOS....................................................................................... 3

Complete Initial System Setup on Windows....................................................................... 4

Poly Studio P21 Hardware Overview.................................................................................. 4

Use the Poly Studio P21 Personal Meeting Display Privacy Shutter.................................. 7

Computer and Cable Requirements....................................................................................7

LED Status Indicators......................................................................................................... 8

Basic Tips for Great Video Conferences............................................................................. 8

Advanced Tips for Great Video Conferences......................................................................9

Accessibility Features....................................................................................................... 10

Users Who Are Deaf or Hard of Hearing ...............................................................10

Users Who Are Blind, Have Low Vision, or Have Limited Vision........................... 10

Users with Limited Mobility .................................................................................... 11

Using Your Poly Studio P21 Personal Meeting Display................................12

Default Studio P21 Features............................................................................................. 12

Download and Install the Poly Lens Desktop App............................................................ 12

Set Poly Studio P21 Personal Meeting Display as the Default Audio and Video Device..13

Adjust Speaker Volume.....................................................................................................13

Mute or Unmute Microphone.............................................................................................13

Change Your Audio Device with the Headset Button........................................................ 13

Adjust Vanity Lighting Brightness......................................................................................14

Charge a Device with the Built-In Wireless Charger ........................................................ 14

Turn LED Status Indicators On or Off............................................................................... 14

Restart Your Device.......................................................................................................... 14

Updating Firmware............................................................................................................15

Troubleshooting............................................................................................... 16

Device Displaying a Black Screen after DisplayLink Firmware Update............................ 16

Microphone Mute Isn't Synced with Microsoft Teams....................................................... 16

Screen Stays Blank After Connecting USB Cord..............................................................16

1

Before You Begin

Topics:

▪

Audience, Purpose, and Required Skills

▪ Related Poly and Partner Resources

This guide contains overview information, procedures, and references you can use to perform tasks with

your Poly Studio P21 personal meeting display.

Audience, Purpose, and Required Skills

This guide is intended for beginning users, as well as intermediate and advanced users, who want to

learn more about the features available with their Studio P21 personal meeting display.

You can use the features in this guide without having Lens Desktop installed on your connected

computer.

Related Poly and Partner Resources

See the following sites for information related to this product.

▪ The Poly Online Support Center is the entry point to online product, service, and solution support

information including Video Tutorials, Documents & Software, Knowledge Base, Community

Discussions, Poly University, and additional services.

▪ The Poly Document Library provides support documentation for active products, services, and

solutions. The documentation displays in responsive HTML5 format so that you can easily access

and view installation, configuration, or administration content from any online device.

▪ The Poly Community provides access to the latest developer and support information. Create an

account to access Poly support personnel and participate in developer and support forums. You can

find the latest information on hardware, software, and partner solutions topics, share ideas, and

solve problems with your colleagues.

▪ The Poly Partner Network is a program where resellers, distributors, solutions providers, and unified

communications providers deliver high-value business solutions that meet critical customer needs,

making it easy for you to communicate face-to-face with the applications and devices you use every

day.

▪ The Poly Services help your business succeed and get the most out of your investment through the

benefits of collaboration.

Privacy Policy

Poly products and services process customer data in a manner consistent with the Poly Privacy Policy.

Please direct comments or questions to privacy@poly.com

2

Getting Started

Topics:

▪ Complete Initial Setup on macOS

▪ Complete Initial System Setup on Windows

▪

Poly Studio P21 Hardware Overview

▪ Computer and Cable Requirements

LED Status Indicators

Basic Tips for Great Video Conferences

Advanced Tips for Great Video Conferences

Accessibility Features

▪

▪

▪

▪

Before you use your device, familiarize yourself with its features.

▪ Use the Poly Studio P21 Personal Meeting Display Privacy Shutter

Complete Initial Setup on macOS

When you power on your device for the first time, you may need to complete initial system setup so that

your device properly displays the attached computer's output.

Note: You must download and install the DisplayLink software for your device to work.

If you want to use your Studio P21 personal meeting display in a single monitor configuration, you must

complete the initial setup with a different monitor connected to your computer. After completing the initial

setup, you can then use your Studio P21 device in a single monitor setup.

f the driver firmware in your Studio P21 device doesn't match what is on your computer, you may see a

black screen with an hourglass while your device updates to the latest driver firmware. If you update your

macOS, you must restart the DisplayLink Manager app.

Procedure

In a web browser, go to the DisplayLink Downloads page.

1.

2. Select macOS.

3. Go to the DisplayLink Manager 1.3 release, and then select Download.

Your Studio P21 supports macOS version 10.14.6 or later.

4. Review the Terms and Conditions, and then select Accept.

5. Select the downloaded file to start the installation process.

6. Go into Applications, and then start DisplayLink Manager.

7. Select DisplayLink Manager from your menu bar.

8. Allow Screen Recording.

9. Select the Automatic startup check box.

3

Getting Started

If you don't select Automatic startup check box, you must restart the DisplayLink Manager app

every time you restart or turn on your computer.

10. From inside the DisplayLink Manager app, download and install the Login screen extenstion

status tool.

If you don't install the Login screen extension status tool, your Studio P21 may not work

properly after you restart your computer.

Related Links

Device Displaying a Black Screen after DisplayLink Firmware Update on page 16

Screen Stays Blank After Connecting USB Cord on page 16

Complete Initial System Setup on Windows

When you power on your device for the first time, you may need to complete initial system setup so that

your device properly displays the attached computer's output.

If you want to use your Studio P21 personal meeting display in a single monitor configuration, you must

complete the initial setup with a different monitor connected to your computer. After completing the initial

setup, you can then use your Studio P21 device in a single monitor setup.

f the driver firmware in your Studio P21 device doesn't match what is on your computer, you may see a

black screen with an hourglass while your device updates to the latest driver firmware.

Procedure

In a web browser, go to the DisplayLink Downloads page.

1.

2. Select Windows.

3. Select Legacy Drivers.

4. Go to the 10.1 release, and then select Download.

5. Review the Terms and Conditions, and then select Accept.

6. Select the downloaded file to start the installation process.

7. Follow the installation instructions.

Related Links

Device Displaying a Black Screen after DisplayLink Firmware Update on page 16

Screen Stays Blank After Connecting USB Cord on page 16

Poly Studio P21 Hardware Overview

The following figures display the hardware features on the Poly Studio P21 personal meeting display. The

table lists each feature numbered in the figures.

4

Front View

Getting Started

Poly Studio P21 Feature Descriptions

Ref. Number

Feature Description

1

2

3

4

5

Feature

Camera

Ambient light sensor

Rocket button

Partner button

Volume buttons

Camera with a privacy shutter that

you can manually open or close

Detects the ambient light level and

automatically adjusts vanity lighting

brightness

Play or pause media.

Shows the default partner

conferencing application. If there’s

no default application, the button is

blank.

Adjusts the volume of the built-in

speakers or attached headset

5

Feature

Mute button

Headset button

Vanity lighting

Speakers

LED indicators

Wireless charger

Ref. Number

6

7

8

9

10

11

System Ports

Getting Started

Feature Description

Mute or unmute the microphone

during an active call

Toggle between the built-in

speakers and microphone and an

attached 3.5 mm headset. This

button doesn't display if you don't

connect a 3.5 mm headset

Adjustable vanity lights for

improving lighting conditions during

a meeting

Audio output

Indicates the personal meeting

display's status

Charge compatible phones and

headsets by placing them on the

wireless charging area

Poly Studio P21 Port Descriptions

Ref. Number

1

2

Description

3.5 mm headset port

Power cord port

6

Ref. Number

3

4

5

6

Getting Started

Description

USB-A ports

Security lock

Vanity lighting control

USB-C port (you must use the USB-C end of the

supplied cable to connect to your device)

Related Links

Screen Stays Blank After Connecting USB Cord on page 16

Use the Poly Studio P21 Personal Meeting Display

Privacy Shutter

The Poly Studio P21 personal meeting display provides a built-in physical cover that blocks the camera

lens to protect your privacy.

Closing the shutter mutes your video.

Procedure

» Do one of the following on the top of your device:

▪ Move the slider to the right to close the shutter.

▪ Move the slider to the left to open the shutter.

Computer and Cable Requirements

Make sure that your computer and USB connections meet the following requirements to use a Poly

Studio P21 personal meeting display.

Your computer or laptop must have one of the following operating systems:

7

Getting Started

▪ Windows 10 version 1803 or later

▪ macOS version 10.14.6 or later

Note the following limitations with USB connections:

▪ The cable that came with your device is directional. The side with the USB-C to USB-A adapter

must connect to your computer.

▪ Using a third-party USB-C to USB-C cable could affect device performance or may not work at all.

▪ Using a third-party USB-C to USB-A adapter may affect video quality.

▪ Connecting your webcam to a USB 2.1 or 2.0 port may prevent you from receiving full 1080p video

from your device.

LED Status Indicators

The device provides an LED below the monitor to help you understand the device’s behaviors. The

following table lists each LED and its associated status.

Basic Poly Studio P21 LED Indicators Status

Blinking blue starting at and expanding from the middle Wireless charger is charging device

Status

USB is connected, device is powered on, and idle

Firmware update in progress

Incoming call

Device is in a call

A call is on hold

Audio is muted

Light increases and decreases as you adjust the

volume. Blinks twice when you reach minimum or

maximum volume

Indicator

Solid white

Pulsing amber

Fluttering or solid green

Solid green

Pulsing red

Solid red

Solid sea foam

Basic Tips for Great Video Conferences

Use the following basic tips and guidelines to enhance or improve your experiences during video

conferences.

▪ Mount and position the camera so that your eyes are level with the top third of your screen and your

face appears in the middle area of the video stream.

8

Getting Started

▪ Avoid wearing bright colors, all-light or all-dark clothing, or very busy patterns like small checks or

narrow stripes. Light pastels and muted colors look the best on the screen.

▪ Preview your video stream before you join a meeting to make sure that you don’t have shadows on

your face and that your camera settings are configured correctly.

▪ Speak in your normal voice.

Advanced Tips for Great Video Conferences

Use the following advanced tips and guidelines to enhance or improve your experiences during video

conferences.

Camera and People Positioning

▪ Try not to fidget too much, especially if you’re the only one on camera.

▪

Include all the people in the room (if possible), or introduce everyone in the room at the beginning of

a meeting.

▪ Keep the view focused on people and not the background or room furnishings.

▪

In an office, position the camera to an appropriate angle and consider disabling the tracking feature

to avoid capturing potential distractions in your video (for example, other people, pets, or TVs).

Clothing, Furnishings, and Backgrounds

▪ To avoid disruptions, exclude the following from the camera view: light sources, tables, chairs,

walls, busy decorations, and the floor.

▪ To avoid funny effects, wear clothes that contrast with the background instead of blending into it and

make sure nothing in the background seems to stick out of anyone’s head.

▪ Avoid glossy tabletops, strong colors, or bold wood grain in the room. The best table surface color is

a flat satin finish in neutral gray.

▪ A wall that’s painted light gray with a touch of blue works best as a background. Video conferencing

systems use a gray or blue reference image to process the video, so a background in that color

helps to enhance the video you send.

9

Getting Started

▪ Try to keep dry-erase whiteboards out of the camera field of view. Be aware that other people in the

meeting might see what’s written on the whiteboards.

Lighting

▪ Close any curtains, drapes, or blinds over your windows. Daylight is a variable light source and can

conflict with interior room lighting.

▪ Bright lighting increases the range of in-focus objects, but inappropriate direct lighting might make

you look harsh or somber. Poly recommends using indirect fluorescent lighting in a midrange,

neutral color temperature (3600 K to 4500 K). You can find the color temperature of your lighting on

the packaging.

Audio and Noise

▪ Mute your audio when you’re silent or before you move your audio device.

▪ Keep your windows and doors closed to minimize unwanted noises.

▪ Close any drapes or blinds over your windows. The glass from windowpanes can cause issues with

acoustics due to reflection.

Accessibility Features

Poly products include a number of features to accommodate users with disabilities.

Users Who Are Deaf or Hard of Hearing

Your personal meeting display includes accessibility features for users who are deaf or hard of hearing to

use the device.

The following table lists the accessibility features for users who are deaf or hard of hearing.

Accessibility Features for Users Who Are Deaf or Hard of Hearing

Accessibility Feature

Status indicator lights

Adjustable volume

Description

The personal meeting display uses LEDs to indicate

some statuses, including if your microphone is muted.

You can increase or decrease the volume of the

personal meeting display's speakers.

Users Who Are Blind, Have Low Vision, or Have Limited Vision

Your personal meeting display includes accessibility features for users who are blind, have low vision, or

have limited vision to use the device.

The following table lists the accessibility features for users who are blind, have low vision, or have limited

vision.

10

Getting Started

Accessibility Features for Users Who Are Blind, Have Low Vision, or Have Limited Vision

Accessibility Feature

Description

Mute and unmute

Volume level

An audible tone plays when you mute and unmute

calls.

A matching audible tone plays when you adjust the

volume (volume increases or decreases as you adjust

volume).

Users with Limited Mobility

Your personal meeting display includes accessibility features to enable users with limited mobility to use

various device features.

The following table lists the accessibility features for users with limited mobility.

Accessibility Features for Users with Limited Mobility

Accessibility Feature

Description

Built-in speaker and microphone

Your personal meeting display has an integrated

speaker and microphone that enable you to hear audio

and speak without having to use a headset.

11

Using Your Poly Studio P21 Personal

Meeting Display

Set Poly Studio P21 Personal Meeting Display as the Default Audio and Video Device

Topics:

▪ Default Studio P21 Features

▪ Download and Install the Poly Lens Desktop App

▪

▪

▪

▪

Adjust Speaker Volume

▪ Mute or Unmute Microphone

▪ Change Your Audio Device with the Headset Button

Adjust Vanity Lighting Brightness

▪ Charge a Device with the Built-In Wireless Charger

Turn LED Status Indicators On or Off

▪ Restart Your Device

▪ Updating Firmware

Connect the Poly Studio P21 personal meeting display to your laptop or computer with the provided USB

cable. Once you plug in the device, you can start using the Poly Studio P21 personal meeting display.

Default Studio P21 Features

Several features are enabled by default on your device. You can change or disable some of these

features using Poly Lens Desktop App.

The following features are enabled by default:

▪ The volume of any playing media automatically lowers when you make or receive a call

▪ Vanity lights that come on when you enter a call

▪ Wireless charging

Download and Install the Poly Lens Desktop App

Download the Poly Lens Desktop App to access configuration settings and features for your Poly Studio

P Series devices.

See the Poly Lens Desktop App User Guide for information on using your device with Poly Lens Desktop.

Procedure

1. Go to the Poly Lens App product page.

2. Select the applicable download for your operating system.

3. Follow the onscreen installation instructions.

12

Using Your Poly Studio P21 Personal Meeting Display

Set Poly Studio P21 Personal Meeting Display as the

Default Audio and Video Device

When you use the Poly Studio P21 with a supported application for video calls, you may need to set it as

the default audio and video device of your conferencing application.

The following is a general procedure that you can refer to. Your conferencing application may use

different terms or categories.

Procedure

1. Go to your conferencing application's Settings.

2. Find Audio Device and Video Device.

3. Choose your Poly Studio P21 personal meeting display as the device for each category.

Adjust Speaker Volume

Adjust the audio before or during a call to improve your meeting experience.

Using the built-in buttons changes the volume for the current audio output device (built-in speakers or 3.5

mm headset).

Procedure

» On your personal meeting display, press + or - to raise and lower the volume.

Mute or Unmute Microphone

To prevent distractions for the speaker and meeting participants, you can mute your microphones, and

unmute when you're ready to speak.

Procedure

» Press Mute

to mute and unmute your microphone.

When you mute the microphone, the LED bar is red.

Change Your Audio Device with the Headset Button

Use your personal meeting display's headset button to toggle between the built-in microphone and

speakers or a connected 3.5 mm headset for audio input and output.

You must plug in a 3.5 mm headset for the button to display on your device.

Pressing the Headset button cycles through the available audio input and output options.

Procedure

» Press Headset

.

13

Using Your Poly Studio P21 Personal Meeting Display

Note: Your call may be put on hold for up to 5 seconds when using the headset button during a

Microsoft Teams call.

Adjust Vanity Lighting Brightness

Adjust the vanity lighting brightness to improve lighting for video conference calls.

Procedure

» On the side of your personal meeting display, slide your finger up or down the touch pad to

increase or decrease brightness.

Charge a Device with the Built-In Wireless Charger

You can charge devices wirelessly, using the stand of your personal meeting display.

You must have a wireless charging capable device. You must have your computer connected for the

wireless charger to work.

Note the following when using your wireless charger:

▪ Having paper or other items between the base and your phone can reduce your device's ability to

▪ Cases made of metal and attachments such as magnets, cards, and grips can interfere with

charge your device.

charging.

Procedure

» Place your device, screen up, on the center of the personal meeting display's stand.

Your Studio P21 LEDs light blue for a short time when your device starts charging.

Turn LED Status Indicators On or Off

If the LED status light at the bottom of the unit is distracting in calls, you can turn them off.

Procedure

» Press and hold + and - simultaneously for one second.

Restart Your Device

If you encounter issues with your device, you can try restarting it.

Procedure

» Unplug the USB cable from your computer and plug the cable back into your computer.

The device powers off and restarts after you plug it back in. You may need to reselect the device

as the default audio and video device for your conferencing software.

14

Using Your Poly Studio P21 Personal Meeting Display

Updating Firmware

You must use the Poly Lens Desktop app to update your device.

For more information on updating your device, see the Poly Lens Desktop App User Guide.

15

Troubleshooting

Topics:

▪ Device Displaying a Black Screen after DisplayLink Firmware Update

▪ Microphone Mute Isn't Synced with Microsoft Teams

▪

Screen Stays Blank After Connecting USB Cord

Refer to the following topics to help you diagnose and fix problems while using your device.

Device Displaying a Black Screen after DisplayLink

Firmware Update

After updating the DisplayLink firmware on your computer and connecting your Studio P21 device, the

device's screen continues to display a black screen.

Procedure

» Do one of the following:

▪ Unplug the power cable from your device and plug the cable back into your device.

▪ Restart the attached computer.

The device displays a black screen with an hourglass and then starts displaying your desktop.

Related Links

Complete Initial Setup on macOS on page 3

Complete Initial System Setup on Windows on page 4

Microphone Mute Isn't Synced with Microsoft Teams

When using a Mac and running multiple conferencing applications, muting the microphone using

Microsoft Teams or the device's microphone mute button, the mute status becomes desynced between

the device and the Teams app.

When running multiple conferencing applications on your computer (like Zoom and Skype for Business),

they can interfere with the Teams microphone mute behavior on your device.

Procedure

» Close all other conferencing applications on your computer before placing your Teams call.

Screen Stays Blank After Connecting USB Cord

After connecting the supplied USB cord to your computer and your Studio P21, the device's screen

remains blank.

The supplied USB cable isn't bidirectional.

16

Troubleshooting

Procedure

1. Plug the USB-C only end of the cable into your Studio P21.

2. Plug the end of the cable with the USB-A to USB-C adapter into your computer.

Related Links

Complete Initial Setup on macOS on page 3

Complete Initial System Setup on Windows on page 4

Poly Studio P21 Hardware Overview on page 4

17



 

 

 

SAFETY AND REGULATORY NOTICES

May 2021 | 3725-87327-001A

Poly Studio P21

This document covers the Poly Studio P21 personal meeting display.

Service Agreements

Contact your Poly Authorized Reseller for information about service agreements applicable to your

product.

Safety, Compliance, and Disposal Information

● All labelling and marking information islocated on the bottom of The marking information is located

at the bottom of the equipment.

● This equipment is intended for indoor use only.

● Always disconnect the system from power before cleaning or servicing.

●

In order to remove all power from this unit, disconnect the main power supply cord.

● Do not spray liquids directly onto the system when cleaning. Always apply the liquid first to a static-

free cloth.

● Do not immerse the system in any liquids or place any liquids on it.

● Do not disassemble this system. To maintain the warranty on the system, a qualified technician

must perform service or repair work.

● There are no user serviceable parts inside this product.

● This product is intended to be powered by an external (LPS) power supply - use only the type

which is supplied with this product.

● Do not use a power cord that is damaged. This could cause fire or electric shock. Contact the

manufacturer for a replacement cord, if necessary.

● Only use a power cord which is appropriately rated and approved relevant to the country of use.

● This equipment is not intended to be operated by children.

● When connecting to the main power supply, connect only to an earthed supply outlet that is

installed near the equipment and is easily accessible.

● Keep ventilation openings free from any obstructions.

Installation Instructions

Installation must be performed in accordance with all relevant national wiring rules.

L’Installation doit être exécutée conformément à tous les règlements nationaux applicable au filage

électrique.

Plantronics, Inc.

1

Safety and Regulatory Notices | Poly Trio C60 System

When using Power over Ethernet (PoE), the equipment is to be connected only to PoE networks without

connections to the outside plant. PoE output is compliant with IEEE 802.3af PSE standard, and rated

maximum output power of 15.4W.

Plug Acts as Disconnect Device

The socket outlet to which this apparatus is connected must be installed near the equipment and must

always be readily accessible.

La prise électrique à laquelle l’appareil est branché doit être installée près de l’équipement et doit toujours

être facilement accessible.

In addition, all PoE sources must meet the Limited Power Source requirements of IEC 60950-1:2005 (2nd

Edition); Am1:2009 or IEC 60950-1:2005 (2nd Edition); Am1:2009; Am2:2013; EN 62368: 2014 + AC:

2015.

En outre, toutes les sources d' entrée doivent obligatoirement répondre aux exigences Source

d'alimentation limitée de la CEI 60950-1: 2005 (2e édition); Am1:2009 ou IEC 60950-1: 2005 (2e édition);

Am1:2009; AM2:2013; EN 62368: + AC: 2015.

USA

Part 15 FCC Rules

Class A Digital Device or Peripheral – Poly Studio P21

FCC ID: M72-PS21

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant

to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference when the equipment is operated in a commercial environment. This equipment generates,

uses and can radiate radio frequency energy and, if not installed and used in accordance with the

instruction manuel, may cause harmful interference to radio communications. Operation of this equipment

in a residential area is likely to cause harmful interference in which case the user will be required to

correct the interference at his own expense.

Modifications

In accordance with Part 15 of the FCC Rules, the user is cautioned that any changes or modifications not

expressly approved by Polycom, Inc. could void the user’s authority to operate the equipment. This

equipment may not be used on a coin service or party line.

Plantronics, Inc.

2

Safety and Regulatory Notices | Poly Trio C60 System

Radiation Exposure Statement

The product complies with the FCC RF Exposure for Low Power Consumer Wireless Power Transfer. RF 

exposure  limits  are  set  forth  for  an  uncontrolled  environment  and  are  safe  for  intended  operation  as 

described in the User Guide and this manual. RF exposure compliance was demonstrated at 20cm and 

greater separation from the user body.   

Canada

IC ID: 1849C-PS21

Industry Canada Statement

This device complies with ISED’s licence-exempt RSSs. Operation is subject to the following two

conditions:

1 This device does not cause harmful interference.

2 This device must accept any interference received, including interference that may cause undesired

operation.

Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes: (1) le dispositif ne doit pas produire de

brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage

susceptible de provoquer un fonctionnement indésirable.

Radiation Exposure Statement:

The product complies with the IC RF Exposure for Low Power Consumer Wireless Power Transfer. RF

exposure limits  are set forth for an uncontrolled environment and are safe for intended operation as

described in the user guide and this manual.  RF exposure compliance was demonstrated at 20cm and 

greater separation from the user body.  

Déclaration d'exposition aux radiations:

Le produit est conforme à l'exposition RF IC pour le transfert de puissance sans fil de consommateurs de

faible puissance. La limite d'exposition RF fixée pour un environnement non contrôlé est sans danger

pour le fonctionnement prévu tel que décrit dans ce manuel. L'exposition RF supplémentaire que la

conformité a été démontrée à 20cm et plus de séparation du corps de l'utilisateur ou de mettre l'appareil à

la puissance de sortie inférieure si une telle fonction est disponible.

This Class [A] digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la Classe [A] est conforme à la norme NMB-003 du Canada.

Plantronics, Inc.

3

Safety and Regulatory Notices | Poly Trio C60 System

EEA

CE Mark

Poly Studio P21 is marked with the CE mark. This mark indicates compliance with Radio Equipment

Directive (RED) 2014/53/EU, 2009/125 EC, EC1275/2008, EU 801/2013, and 2011/64/EU.

EU Declaration of Conformity: Poly Studio P21

Hereby, Plantronics B.V. declares that the radio equipment type Poly Studio P21 is in compliance with

Directive 2014/53/EU. The full text of the EU declaration of conformity is available at

https://www.poly.com/gb/en/legal/compliance/conformity

Poly Studio P21 Radio Operating Frequency: 110-148kHzkHz <37.7dBuA/m

Plantronics, Inc.

4

Safety and Regulatory Notices | Poly Trio C60 System

Japan VCCI

VCCI – A

The following VCCI - B is for Poly Studio P21 devices.

This product cannot be connected directly to the telecommunications circuits (or public wireless LANs) of

any telecommunication carriers (e.g., mobile communications carriers, fixed communications carriers, or

internet providers). In the case of connecting this product to the Internet, be sure to connect it via a router.

Australia

Warning: This equipment will not operate when main power fails.

Operating Ambient Temperatures

● Operating temperature: +32 to 104°F (0 to 40°C)

● Relative humidity: 5% to 95%, noncondensing

● Storage temperature: –40 to +160°F (–40 to +70°C)

Waste Electrical and Electronic Equipment (WEEE)

All Poly products that fall within the scope of the EU WEEE Directive carry the crossed

wheelie bin symbol which advises customers not to recycle electronic products in the

domestic waste stream but to recycle them safely as e-waste. For more information, see

https://www.poly.com/WEEE.

 

Restriction of Hazardous Substances Directive

All Poly products comply with the requirements of the EU RoHS Directive. Statements of

compliance can be obtained by contacting TypeApproval@poly.com.

Poly Take Back

In addition to any mandated take back requirement, Poly offers free recycling of its branded products to

business users. Detailed information is available at https://www.poly.com/us/en/company/corporate-

responsibility/environment/takeback-recycle-program.

Plantronics, Inc.

5

Safety and Regulatory Notices | Poly Trio C60 System

Environmental

For the latest environmental information including Networked Standby Efficiency, Battery use and

disposal, take back RoHS and Reach, please visit https://www.poly.com/us/en/company/corporate-

responsibility/environment.

End of Life Products

Poly encourages you to recycle your end-of-life Poly products in an environmentally considerate way. We

recognize our Extended Producer Responsibility (EPR), in accordance with the requirements of the

European Waste Electronic and Electrical Equipment (WEEE) Directive 2012/19/EU.

All Poly products are marked with the crossed wheelie bin symbol shown below. Products that carry this

symbol should be not be disposed of in the household or general waste stream. Further recycling

information and detail of the options open to you, including our voluntary free global recycling service to

ISO 14001 standard can be found at: http://www.polycom.com/WEEE.

The Poly Global Producer Responsibility Statement can be found in the Environment section of the Poly

website.

Plantronics, Inc.

6

Getting Help and Copyright Information

GETTING HELP

For more information about installing, configuring, and administering Poly products or services, go to the Poly

Online Support Center.

Plantronics, Inc. (Poly – formerly Plantronics and Polycom)

345 Encinal Street

Santa Cruz, California

95060

© 2021 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of

Plantronics, Inc. All other trademarks are the property of their respective owners.

 

Plantronics, Inc.

7



 

 

 

 

 

 

 

 

 

 

PART NO. PART NAME RAW MTL COLOR | ARTWORK [MATERIAL |FINSH PROCESS |FINSH COLOR ModoU SM 885 /Monens: Poly Studio P21 Personal Meeting Display 1s ee canoes un as tbe FCC Rus. pea seam athe ns eves ha tl cuse ham etc se ence ae

{Dy here ewe, cur rane ay abe waeste ope ETS mons ce SG. * vrs RSCA Manufacturer (1:84 228 4): Polycom, Inc. &

Nate incine 4p RRELe YPM CAenano 8 Krrae

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poly Polvo Ine BO America Carer Dive San Jose, CA 95002 we ply co

(a) Power transfer frequency is less that 1 MHz | Then frequency or tne power transier

{40kHz to 190kHz

(b) Output power ftom each primary col is Yes less than 15 watts

(c) The system may consist of more than one Only one primary coll fr this product eniirea nrimary coils. charaing one or more clients. If more than one primary coil is present, the col pairs may be powered on at the same fime.

(d) Client device is placed directly in contact | Client device is placed directly in with the transmitter. contact with the transmitter

(e) Mobile exposure condltions only (notable Mobile device and provided RF exposure conditions are not covered by this. exposure report to evaluate exclusion).

{) The aggregate Feld strengths anywhere | Please refer fo RF Exposure Report at or beyond 15 cm surrounding the device, and 20 om away from the surface from all coils that by design can simultaneously transmit, and while those coils are simultaneously energized, are demonstrated to be less than 50% of the applicable MPE Poo Name: Yuk Wan Title: Director, Corporate Technical Compliance Tel: +44 1753 723 Fax: +44 1600 715 799 E-mail: yuk. wan@poly.com Ss

= = os s s =

 

 

D> poly Polycom, ine. 6001 America Center Drive San Jose, CA 95002 TEL 408-586-6000 Vale. LVL 1-Voru't FCC ID: M72-PS21 To the attention of Federal Communications Commission aie, AULTIOUTIZALIUU ain Lyra EE Permanent Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the Commissions Rules, the Applicant hereby requests confidential treatment of information accompanying this Application as outlined below:

Schematics Block Diagram Operational Description The above materials contain trade secrets and proprietary information not customarily released to the public. The public disclosure of these matters might be harmful to the Applicant and provide unjustified benefits to its competitors. The Applicant understands that pursuant to Rute 0.497, GISCLOSUFe OF Mills Application and all accompanying documentation will not be made before the date of the Grant for this application. Sincerely yours, Name: Yuk Wan Hite. ale Le) full aeaeaaaaal SRA DEES SAND ERTS Tel: +44 1753 723 174 Fax: +44 1600 715 799 E-mail: yuk.wan@poly.com

 

 

poly Polycom, inc. 6001 America Center Drive San Jose, CA 95002 TEL 408-586-6000 eww paly.com Date: 2021-05-04 FCC ID: M72-PS21 AUTHORIZATION LETTER To Whom It May Concern:

Polycom Inc. hereby authorizes Andera Hsia / Supervisor of Bureau Veritas Consumer Products Services (H.K.) Ltd., Taoyuan Branch (BV CPS Taoyuan), to act on its behalf in all matters relating to the Federal Communication Commission (FCC) application for equipment authorization in connection with the FCC ID listed above, including signing of all documents relating to these matters. Any and all acts carried out by Andera Hsia /

pappeee 2 em we oh ee, el Eee eure:

oupervisor OT BY UPS laoyUall Of) FOLYCON! Hic. 5 Welialh; wee ee eee granted herein, shall have the same effect as acts of its own. If you have any questions regarding the authorization, please dont hesitate to contact us. Sincerely yours, Name: Yuk Wal Title: Director,\Corporate Technical Compliance Fax: +44 1 15 799 E-mail: yuk.wan@poly.com

 

 

 

 

 

 

D> poly Date: 2021-05-04 Polycom, Inc. 6001 America Center Drive San Jose, CA 95002 TEL 408-586-6000 FCC ID: M72-PS21 To the attention of Federal Communications Commission Authorization and Fvaluation Division Confidentiality Request Pursuant to Sections 0.457 and 0.459 of the commissions rules, we request ng ng tg gg ge ee tin pintil 40 dave SNOPULOMITN CUMIUeritiat Uealincik ime after the Grant Date of Equipment Authorization in order to ensure sensitive business information remains confidential until the actual marketing of the device:

External photos Test Setup photos Users manual Internal Photos Sincerely vours. ee Name: Yuk Wan a ll i a Trlke. a eee ee Tel: +44 1753 723 174 Fax: +44 1600 715 799 E-mail: yuk.wan@poly.com